• TRAVEL NOTICE: Learn more about COVID-19
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

Celebrity Infinity Balcony Cabin Cruise Reviews

4.0 / 5.0
Editor Rating
1564 reviews
20 Awards
See all photos
Cruiser Rating
3.7
Average
700 reviews
Ratings by category
Cabins
Dining
Entertainment
Public Rooms
Fitness Recreation
Family
Enrichment
Service
Value For Money
Featured Review
Celebrity disappoints
"We have sailed Celebrity a lot and this is one of their poorer efforts. Even when we sailed Infinity a couple of years ago, it was better. The sad thing is that I don’t think they realize how their niggling..."Read More
When and How avatar

When and How

10+ Cruises

Age 60s

Filters

1-10 of 700 Celebrity Infinity Balcony Cabin Cruise Reviews


Had a fabulous time!!

Review for Celebrity Infinity to Caribbean - Western

rlkleynen avatar

rlkleynen

2-5 Cruises

Age 60s

Even though our trip started under a Coronavirus cloud, we were able to make it just under the wire, with all of the cruise warnings. The Infinity did a wonderful job with near constant cleaning, Purell stations everywhere, temperature checks before boarding. We were able to get a great deal with perks in Aqua class and loved our cabin. Sure, you could tell in some areas that it is ready for a ...
Read More

Sail Date: March 2020

Cabin Type: Aqua Class


Very poor service on a tired, dated ship

Review for Celebrity Infinity to Bahamas

never again - good lord avatar

never again - good lord

First Time Cruiser

Age 50s

Even upgrading to Aqua Class Didn't help. Room service didn't answer the phone!; Canyon Ranch spa was not near as advertised, it was dirty and smelly, and service was non-existent. Complaints wire answered with: You call room service and just let it ring: what do you expect when there's only one person answering the phone. Security procedures coming back onboard really killed the moment, ...
Read More

Sail Date: March 2020

Cabin Type: Aqua Class


It lives up to the Celebrity standard

Review for Celebrity Infinity to Caribbean - Western

ikeandtina avatar

ikeandtina

6-10 Cruises

Age 30s

We went on this cruise because we couldn't pass up a great deal. This was our first time in an Aqua Class stateroom. We have done a concierge class once and other times we choose veranda rooms. It was nice having the slightly larger shower, the slippers, 3 Celebrity bags and expanded room service. We had breakfast delivered once and enjoyed it on our veranda, but the food was meh. We never visited ...
Read More

Sail Date: February 2020

Cabin Type: Aqua Class


Great Golden Girls Cruise

Review for Celebrity Infinity to Caribbean - Western

Auntieyram avatar

Auntieyram

10+ Cruises

Age 60s

Ship: The infinity is a beautiful ship even though she is an older ship. Kept in great shape and was very clean always. Great Captain too. Embarkation and disembarkation went very well. We were actually the first passengers on the ship due to wheel chair assistance boarding. Did not need wheel chair on the way off. Dining was really good. I totally recommend La petite Chef at Cuisine ...
Read More

Sail Date: February 2020

Cabin Type: Deluxe Ocean View with Balcony 2B


Great staff, great food

Review for Celebrity Infinity to Bahamas

williamcate avatar

williamcate

10+ Cruises

Age 60s

Review for 2 day cruise from Miami to Nassau on the Celebrity Infinity, departed February 22, 2020. Maybe because it was a 2 day cruise everything seemed condensed or abbreviated. We have sailed in 3 stateroom categories with Celebrity – balcony, Concierge and Aqua class. In my opinion, I would just stay with a balcony room UNLESS the cost difference of upgrading is less the 10%. This 2 ...
Read More

Sail Date: February 2020

Cabin Type: Aqua Class


One and Done

Review for Celebrity Infinity to Bahamas

Selion avatar

Selion

6-10 Cruises

Age 40s

Where do I start? We really wanted to like Celebrity, alas it wasn't so. A little background about our cruising history: this was our 6th cruise on 5th cruise line, and first time on Celebrity. Other cruises were on NCL, Princess, RCL, and twice on MSC. We were looking forward to this short weekend cruise on Celebrity Infinity given Celebrity's reputation and accolades. We left thoroughly ...
Read More

Sail Date: February 2020

Cabin Type: Concierge Class 1


Quick Trip with Service Not Up to Normal Celebrity Standards

Review for Celebrity Infinity to Bahamas

lorimay avatar

lorimay

10+ Cruises

Caveat - this was a quick weekend two-day cruise so it's not the same as a longer cruise. But there were some issues that shouldn't have happened on any Celebrity cruise no matter what the length. Pros - Infinity is due to be revolutionized this year. We were on Summit this year so it was interesting to compare the two. Even though Infinity is worn the public areas looked great. The ship was ...
Read More

Sail Date: February 2020

Cabin Type: Deluxe Ocean View with Balcony 2B


Horrible customer service, no activities on board, and no follow up from staff

Review for Celebrity Infinity to Bahamas

griffithok avatar

griffithok

2-5 Cruises

Age 30s

Hi, I have to tell you that my mother, myself, and my brother were all VERY disappointed in the cruise. The first night we spent over an hour and a half waiting to play deal or no deal and the game was cancelled. According to the first people we spoke with, we were told that not enough people had signed up. They stated 10-12 people needed to buy into the game so that it could be played. We ...
Read More

Sail Date: February 2020

Cabin Type: Concierge Class 3


Mold and mildew in bathrooms!

Review for Celebrity Infinity to Caribbean - Western

Notwhat avatar

Notwhat

2-5 Cruises

Age 60s

Good ship for music cruise. Mold and mildew smell in our bathroom nauseating. Level 8. Concierge class not worth extra money. Breakfast buffet awful except for made to order omlets. Best dinner food was pasta, by far. Tried two specialty restuarants. Unless you are really famished...not really worth the price. Plus the offer of buy one get one free did not apply if you booked specialty restaurants ...
Read More

Sail Date: February 2020

Cabin Type: Concierge Class 2


Loved the Infinity!!!

Review for Celebrity Infinity to Caribbean - Western

joseph123 avatar

joseph123

10+ Cruises

Age 60s

Just returned from a 5-day cruise on the Infinity and wanted to share some of my thoughts on the experience. I was bit hesitant in booking this since the ship will be going into dry dock for a complete make over later this year and many have commented on the ship looking a bit tired. I must say that I was pleasantly surprised that all the public spaces were very well kept and I really liked the ...
Read More

Sail Date: January 2020

Cabin Type: Aqua Class


Find a Celebrity Infinity Cruise from $849

Other Celebrity Ship Cruise Reviews
Celebrity Millennium Cruise Reviews
Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.