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193 Celebrity Holiday Cruise Reviews

We chose the Reflection since we have been on other Celebrity Cruises and this ship did not disappoint! Celebrity Cruises is our niche. It was beautifully decorated for the holidays and the staff was ready for the first night of ... Read More
We chose the Reflection since we have been on other Celebrity Cruises and this ship did not disappoint! Celebrity Cruises is our niche. It was beautifully decorated for the holidays and the staff was ready for the first night of festivities for New Years. Embarkation was really nice. We had a Concierge level cabin and were greeted and placed in a separate lounge at the pier. Then we were escorted onboard before the regular class cabins New Years Eve was great. There were several parties going on before midnight and we were able to hop from one to another ending up at the pool for the midnight finale. They dropped the 2016 ice block into the pool and placed the 2017 up in its place. The rest of the cruise went without a hitch. Some of the highlights were the Lawn Club Grill, a must do participative dinner. Also the Silent disco was a huge hit. We had so much fun. We like Celebrity due to its classier style and dressy/casual evenings . Also seems to attract an experienced, diverse and well to do traveler. Wish they had 21 and older sailings. THIS IS FOR CELEBRITY TOUR STAFF Jamaica - We went on the Dunns River Falls and river tubing tour with the ship - this is the only time we felt uncomfortable on the trip. At the end of the tour they make you walk through the marketplace. There is no option. There were sellers trying to put items in our hands, when we refused they stated " Are you afraid of us " . Strange comment. There should be an exit option without the marketplace. We were also asked in a survey if the guides asked for a tip. We said they did not ask but then at the busses they had followed us and started asking and pointing to the people who did not tip after we had already taken the survey. So the guides figured out how to go around the survey and harass some of the people on our bus. Glad we had tipped ! Read Less
Sail Date December 2016
We went on the 12 night South Pacific cruise from Sydney on 23 December. It was our 7th Celebrity cruise but first from Australia (all the others were from US/Caribbean ports). We have also been on Silversea, Oceania, Royal ... Read More
We went on the 12 night South Pacific cruise from Sydney on 23 December. It was our 7th Celebrity cruise but first from Australia (all the others were from US/Caribbean ports). We have also been on Silversea, Oceania, Royal Caribbean, Princess and Carnival. We are Celebrity Elite level members. Here is the good and the not so good. Cabin Attendant – Excellent – Our cabin attendant (Gabriel) was superb. He was always efficient, smiling and helpful. Our departures were noted and our cabin made up immediately. Tenders – Excellent – Tenders were used at Isle de Pines and Mystery Island. On previous Celebrity cruises tenders have been a problem. On this cruise there were only short waits and even long queues moved quickly. The reason was simple – whoever was in charge used up to 7 lifeboats to provide a high frequency service from two boarding platforms. This was a problem from past cruises fixed – let us hope the same approach is adopted on other ships. Photo Shop – Poor – Bring your own camera and take your own photos. Avoid the photo packages. On previous Celebrity cruises the photo packages were good value by skilled photographers. On this cruise we felt there was no skill or art involved and the resulting photos were poor quality camera work such as parts of heads cuts off. Delays and stresses even getting the package USB on the last night suggested incompetence. Shuttle Bus – Excellent – Noumea – Often a problem on other cruises this, like the tender issue, was solved by whoever was in charge by having plenty of buses in Noumea running a high frequency service so there were no waits. Main dining room (Epernay) – Very Good – We had recently been on much higher priced Silversea and Oceania cruises. The food in the main dining room on Solstice was better than the main dining room on each of those cruise lines although not up to the standard of the speciality restaurants on those lines. Celebrity remains the best food in the mega ship market. Service in Main Dining – Excellent – Our waiters (Valentin and Iryna) were excellent and helpful. Seating in Main Dining – Poor – We are Elite Celebrity members but for some reason got about the worst table in the middle of the bottom level of the dining room. We used to get much better tables before we reached the Elite level. At no stage were we aware of the presence of a maitre d’. Coffee – Poor – The coffee throughout the ship is terrible. Café Bacio does not live up to the hype with poor service, attitude and coffee. Coffee was bitter and too hot. Children – Being an Australian school holiday cruise the ship had over 3000 passengers with lots of children (and prams). Most were well behaved but a few insisted upon pushing all the buttons in the lifts and gangs playing chasing games around the corridors on treasure hunts posed a hazard. Smoking – As non-smokers we were pleased that overall the smoking on board was only a minor inconvenience. Walking/Jogging Track – A design flaw of the Solstice is that the jogging track runs around a deck used for sun lounges and often during the day is hard to use because people put their sun lounges across the track. Whilst not as bad as on other cruises this was still an issue and the staff did not move sun lounges off the track. Sun Lounges – Most of the passengers being Australian it was shade rather than sun that was in demand. There were plenty of lounges available in the sun and sometimes in the shade. Unfortunately there was a lot of saving of lounges by passengers who rarely used them or who put belongings on adjoining lounges to stop them being used and give themselves extra space. This did not appear to be policed by the staff. Ocean View Buffet – Excellent – Huge and at times overcrowded it is usually possible to find something to eat from the wide range. The effort made for Christmas and New Year was spectacular and greatly appreciated. Sushi – Not Good – On previous Celebrity cruises Ocean View Café had reasonable sushi in the evening. Now that is gone. Instead there is only a Sushi café on level 5 which costs extra. Embarkation – Good - Surprisingly quick and efficient. On board 25 minutes after arriving at pier at 12.30pm. Unfortunately we were not then allowed off again that afternoon to spend any more time in Sydney and had not been warned this would be the case. Disembarkation – Good - At 6.40am there was a huge line for walk offs which commenced at 6.50am and went so quickly we were at Sydney airport at 7.20am. Itinerary – OK – Australia is a long way from anywhere which means too many days at sea. There were 6 days at sea and only 5 ports on this cruise. Cabin – Clean and functional the cabins are good for the price. Hygiene – Problem – Whilst there is hand washing lotion everywhere the system for obtaining beverages (sodas, water or alcoholic) seemed likely to be very efficient at spreading disease. You have to hand your seapass to a waiter who swipes it and hands it back and then does the same with someone else’s seapass and on it goes. The system needs to be contactless with the passenger simply waving their seapass. Beverage Packages – Poor – Even if the beverage package you purchase includes the type of drink available in your minibar you get charged again if you take it from the minibar. If your package includes Coke you cannot take the can of Coke from your minibar. Your package only allows you to get one drink at a time from a bar even if that drink is water or soft drink (and each time your seaspass is handled by a staff member who is handling lots of other seapasses and bottles and glasses handled by other passengers). At times the brand of bottled water sold was undrinkable. Internet – OK – Internet costs extra still unless some minutes are included in a deal or because of your status. Speed was fair. Security – As an Australian holiday period cruise there were a lot more passengers in the 20-40 age group than on other cruises, many of them appearing to consume vast amounts of alcohol. Given the amount of alcohol consumed security did a very good job of keeping it a safe cruise. It is certainly far safer than going out in an Australian capital city at night. Entertainment – Disappointing – Apart from Aussie Boys the acts and Celebrity in house entertainers were below the standard expected out of US ports. Movies – Some nights recent release movies were shown in Celebrity Central which is a comfortable cinema. Overall we were impressed. Christmas and New Year were made special which they have not been on some other cruises we have been on. Read Less
Sail Date December 2016
We travelled with three couples who are all good friends. We were booked in Aqua class and there were various comments among us regarding the value. We absolutely loved Blu, the diningroom designated to be used by Aqua cabin ... Read More
We travelled with three couples who are all good friends. We were booked in Aqua class and there were various comments among us regarding the value. We absolutely loved Blu, the diningroom designated to be used by Aqua cabin passengers. The room is smaller than the main dining room, service top notch and I think the food is prepared in a different kitchen. We generally had breakfast there as well, fresh orange juice, yum..and Nice and quiet. I used the Persian Gardens almost daily, nice heated beds, steam and sauna looking out over the ocean, and the other perk is the shower in our cabin that had jets of water for the body and overhead. We did have lunch in the buffet. Because Blu was so good, we did not feel like we needed go to any of the private, extra charge dining rooms. Our friends, on the other hand, did not see the value. They said they are not foodies, don't care where they eat as "food is food" and there is plenty everywhere. They used the Persian Garden only once. And the third couple loved Blu and never used the Persian Garden. So, everyone is different. The ship itself was kept very clean. We were in the casino a few evenings and it was quite busy. The shows were hit and miss. The entertainment we enjoyed were In the Skydeck at 10 p.m. Almost nightly. Live Music, a bit of a show by the dancers, and the guests joining in, or just watching. The gym is large and very busy in the morning. More equipment available later. New Years Eve was magical, dancing and singing out on the deck with at least 1200 people on a warm Caribbean night under the stars. The band played for all age groups. Only minor issues were: Disembarkation was very, very slow getting through customs. I think it was because it was New Year's Day and they were short staffed. Chairs on the deck at the pool was a challenge ...people 'saved' seats by putting down towels and books, then left,..and lots of times those spots were vacant for hours. Not a great system. All in all, we complained that we had nothing to complain about. Read Less
Sail Date December 2016
Having read the reviews of this cruise/ship I was a little nervous about our cruise, but I need not have worried. This was our first Celebrity cruise (Princess and P & O are our favourites) and I was pleasantly surprised. Embarkation ... Read More
Having read the reviews of this cruise/ship I was a little nervous about our cruise, but I need not have worried. This was our first Celebrity cruise (Princess and P & O are our favourites) and I was pleasantly surprised. Embarkation was a breeze and our cabin was ready for us, again, having read that the ship was tired and in need of updating i wondered what our cabin would be like. It was lovely, very modern and the furnishings were nice. The balcony could have done with a little renovation but there was nothing that stopped us enjoying the room facilities. Our cabin steward, Rufina, was amazing and nothing was too much trouble. We ate in Blu, which we thoroughly enjoyed, the food was of a high standard and the staff always friendly and obliging to any requests for something different. On a couple of sea days, we ate in the Metropolitan at lunchtime and that also was of a good standard. The service wasn't always quick but we were in no rush and where else could we go on a sea day? We did use the Oceanview cafe on a couple of occasions and from what we could see the choice and quality was excellent. Unfortunately, because of bad weather we were unable to stop in Danang but these things happen and you have to make the most of them. The other ports were great and the overnight stays were brilliant, allowing you to experience the nightlife of these places. We did some ship's tours and then used the port guides for wandering on our own. I have to say I thought the port guides were poor, and lacked information and decent maps. The ship's tours we did were good value for money and just right for us. We have a couple of moans, the drinks prices are extortionate. We like a drink when we are away but i refuse to pay stupid prices and whilst we enjoyed wine with dinner etc and cocktails I did feel like Celebrity were taking the Mickey! We enjoy the ambiance of formal nights but felt that there was no sense of occasion on this ship. I don't know if it was just this ship or Celebrity in general. When you make an effort to dress up I feel slightly annoyed when people are still permitted to enter the main dining rooms in shorts and trainers. On other cruises we have always felt pulled to the atrium which is where things always seem to be going on and it is a great place to people watch but on this ship the atrium was nearly always empty, it was beautfiully decorated but there was nothing going on there. Some of the entertainment was poor, especially in the Rendez Vous lounge. The singer playing the piano was great but the band with the male singer were dire. The music was so loud that you couldn't hold a conversation but thankfully it drowned out his terrible voice. We tried the Cosmos lounge a few times but always felt it lacked atmosphere. I don't think I ever saw the Captain, we heard from him every morning at 10am but the senior crew were not often seen around the ship. Hygiene was excellent and they were always dishing out hand gel and wiping bannisters in public areas. Our disembarkation in Hong Kong was quick but it was hard to get away from the terminal. In fairness, Celebrity did warn us about lack of taxis and we could have booked a shuttle but we decided not to and paid the price. The taxi queue was huge so we ended up taking the free shuttle to the Hollywood Plaza mall and then picked up a taxi from there. All in all, we had a fantastic holiday and I would quite happily cruise Celebrity again, especially if they reduce their drink prices!!!! Read Less
Sail Date December 2014
We did back to back weeks during Christmas/New Year's 2014-2015 in the Caribbean out of San Juan. We had been on the Summit before. Somehow, the ship's infrastructure has declined considerably. The plumbing was malfunctioning ... Read More
We did back to back weeks during Christmas/New Year's 2014-2015 in the Caribbean out of San Juan. We had been on the Summit before. Somehow, the ship's infrastructure has declined considerably. The plumbing was malfunctioning continually, creating a pervasive odor on many decks. While we had a good time and enjoyed ourselves, we have to remark that this ship needs extensive refurbishment. The staff was usually great. However, the wait staff in the main dining room needs polish and additional training. Rarely did we have a complete set of flatware and glassware. Although they were eager to please, it seemed that setting a table is beyond their training. Other than a dinner fork or salad fork, we rarely got the correct implement on the first try: example- no cocktail forks for the shrimp cocktail without delays until they could find one upon request. And while that may seem trifling, not getting a teaspoon for the coffee without asking is irritating. Getting a paper cup of espresso from the coffee bar at dinner because the coffee bar would not let its china cups into the dining room was hilarious. Nor could the waiter envision taking a dining room cup to be filled at the coffee bar. Having to ask for a steak knife for steak was a chore. Reaching across a table to refill a water glass rather than walking around to fill it was interesting table etiquette. Having to get up and ask for coffee refills or raising one's hand because the staff will not check if you want a refill ...every single meal ....was not understandable. Not the end of the world, but...Sorry, that is not fine dining. We did an African safari in tented camps where the Masai managed to set the table correctly and served beautifully. So why not a cruise ship?   Read Less
Sail Date December 2014
I was a cruise virgin until I spent 14 nights on the Solstice sailing from Sydney to Auckland and loved it! As a Brit, I loved the British entertainment crew - they made it for me. Seeing Santa in the Solstice theatre on Christmas ... Read More
I was a cruise virgin until I spent 14 nights on the Solstice sailing from Sydney to Auckland and loved it! As a Brit, I loved the British entertainment crew - they made it for me. Seeing Santa in the Solstice theatre on Christmas morning giving gifts to all the kids up the age of 17 was such a treat and made me feel so Christmassy even though I don't have kids myself. Had a wonderful dinner in the Epernay main dining room in the evening and the turkey and stuffing were cooked to perfection as always. New Years Eve was so lively with plenty going on that we didn't get to bed until around 4am! All of the staff were awesome and so attentive we were made to feel special All in all a great first cruise that I would definitely do again. Read Less
Sail Date December 2014
This was our 16th cruise and 2nd Celebrity cruise. After trying 8 different cruise lines we have decided that Celebrity suits us best. We stayed at the Hampton Inn, Plantation FL through stay123. Front desk personnel were very friendly ... Read More
This was our 16th cruise and 2nd Celebrity cruise. After trying 8 different cruise lines we have decided that Celebrity suits us best. We stayed at the Hampton Inn, Plantation FL through stay123. Front desk personnel were very friendly and helpful. There are shopping malls on both sides with numerous retail stores and restaurants. The stay123 pre-cruise package includes a one night stay, free breakfast buffet with hot items and great coffee, free shuttle to the cruise pier, 7 days free on-site parking and a free shuttle back to the hotel. We sailed on the Eclipse last year and since they have identical deck plans, we found it super easy to get around. We had an oceanview room on deck 3, which allowed us to pick the free classic drink package on their Go123 program. Deck 3 is on the same floor as the Silhouette dining room & Passport Bar and only 1 flight of stairs up to the theater. We found the embarkation and disembarkation to be very efficient and on time. The doors opened for embarkation at 10:45 AM, we sailed through security, got our sea passes and we were onboard with our free glass of champagne by 11:05 AM. Cabins opened at 1:30 PM and our luggage arrived at 2:30 PM. We did the self disembarkation which was easy, as long as you were willing to stand in line and talk to people you somehow never met during the 10 night cruise! Our OV room was kept clean by Inacio & Nadine, plenty of storage, loved the circular shower doors. Cruise Director Paul was the best! We always saw staff cleaning or vacuuming; painting or washing the exterior while in port; public bathrooms were immaculate and all personnel were super friendly. A special thank you to Solarium attendant Mayo! We had Celebrity Select Dining and the 1st night we were seated in Sergio's area. We asked for Sergio & the same table every night of our cruise. Food was plated beautifully, served at the correct temperature & excellent quality! Recently, we have noticed, that other cruise lines have downgraded the quality, but Celebrity just cut back on the quantity. Which I am OK with - I have never gone hungry while cruising! My spouse had a draft beer at the new Gastrobar ($9.78 and not on the free drink package) Activities: played Bingo once ($39 for 3 cards, $49 for 6 cards and $59 for 9 cards) watched the cupcake demo, participated in the Reindeer Games, watched the Corning Glass show,, watched the Top Chef challenge and generally spent a lot of time at the Solarium pool relaxing! The best part of this cruise was the Christmas decorations. Especially in the Grand Foyer, where they built a whole gingerbread village between the two elevator. Then on the last night of the cruise they had Holiday Caroling lead by Cruise Director Paul (who has an excellent voice!) with faux snowflakes floating down into the foyer and several floors of passengers joining in. It was a true goose-bump moment!   Read Less
Sail Date December 2014
We cruise so often it was difficult to find destinations we had not visited. The entire experience was better than previous Celebrity cruises because the ports of call did not have the usual lines since it was in the Caribbean. We left ... Read More
We cruise so often it was difficult to find destinations we had not visited. The entire experience was better than previous Celebrity cruises because the ports of call did not have the usual lines since it was in the Caribbean. We left round trip Fort Lauderdale, FL and made stops at Grand Cayman; Cartagena, Columbia; Colon, Panama; Puerto Limon, Costa Rica; Belize; and Cozumel, Mexico. Food was good but not exceptionally good. Staff and waiters and bartenders were also in a festive mood which made it even more enjoyable. Holiday cruise had over 500 kids (so we were told) so forget using adult swim pool as the kids were in them all the time. Still there were spaces to enjoy and sun/relax. Lots of holiday themed events on board the ship. New Year's Eve was especially fun with lots of champagne so don't bother ordering a bottle as it flows from about 11pm until 1am. The shows were very uneven, the first being the worst, the aerial being the best. Some of the talent could sing others were often off tune and the comedian didn't do well so felt sorry for him, as he kept apologizing. Read Less
Sail Date December 2014
We sailed aboard the Celebrity Silhouette December 21-28, 2014, and had a great time. The embarkation process was surprisingly easy. We received a voicemail several days before, letting us know when the best time would be for us to ... Read More
We sailed aboard the Celebrity Silhouette December 21-28, 2014, and had a great time. The embarkation process was surprisingly easy. We received a voicemail several days before, letting us know when the best time would be for us to arrive, based on our cabin location. We arrived between 2:00P and 2:30P and sailed through. Once on board, we went to make dinner reservations. Unlike other cruise lines that we have sailed on, if you want to make dinner reservations before the ship sails, you have to pay for them in advance. We wanted to use our shipboard credit to make these reservations, but we could not use it to pay for anything until after we boarded. So, although we made reservations first thing after boarding the ship, we could only get reservations between 5:30P and 6:30P, and even that took a bit of work, as we had to see which restaurants could fit us in on which days. It would be nice to be able to make dinner reservations in advance without having to pay for the upcharge until after we ate the actual dinner. We ate at the Lawn Club the first night. Although Celebrity bills the Lawn Club as a “cook your own food” destination, we did not have to do so. We had salad, pizza, (which they call flatbread) and the rib eye. We really liked the pizza, and found it to be excellent throughout the ship. Our waiter was super. We had lunch at the Porch the next day. It was nice to be outside and my husband and I really enjoyed our paninis. The service was slow, but they only had one person working up there, so that might have been the reason. Monday night we ate at Qsine They offer their menu via iPad, which is more of a gimmick than anything useful. Qsine is basically a tapas place, where you can try many small plates. I enjoyed the crab ball best. My husband liked the Mediterranean lamb chops. Once again, our waiter was super. When we followed his suggestions, we ate very well. Tuesday night was our first foray into the Main Dining room. It was a very pretty space and the food was fine. The sommelier that night was outstanding, guiding us through our beverage choices and ensuring that our glasses were never empty. Wednesday night, Christmas Eve, we decided to have dinner at Bistro on Five. Salad and crepes were just what the doctor ordered after hiking all afternoon. Once again, our waiter was very friendly and accommodating. And, we both really liked the crepes. Christmas night we ate in Murano. We decided to try to wine pairing dinner. The service at this particular restaurant was the best on the ship. We really enjoyed our dinner, although at the end of five courses, we were extremely full! Friday night we ate in the Tuscan Grille. While the food was very good (my husband’s favorite meal), the service was disorganized and chaotic. It took a while before anyone came to our table, and then we were asked to order food before drinks. When we said that we wanted to first order drinks, we were offered only one glass of red wine (we had the classic beverage package – more on that later.) Someone else finally showed up and informed us of our various wine choices. Saturday night we were back in the Main Dining Room. That night, they had a Top Chef menu to order from. The food from that was fabulous! We ate all of our breakfasts and many lunches in the Ocean View restaurant, which offered a buffet. Breakfast was lovely. Most of the lunches were fine, but somewhat crowded. The last lunch of the cruise was a mad-house. There were specialty items, ice sculptures, tons of desserts and huge crowds. If we sail on Celebrity again, we will go to a specialty restaurant for lunch that day. We had the classic beverage package, which allowed us to enjoy all non-alcoholic drinks offered on board, along with beers up to $6 per serving, and wine-by-the-glass up to $9 per serving. It also included cocktails, but we did not partake. The wines by the glass were fine: the cab and the pinot grigio being quite good. The beer choices, however, were skimpy: we could only get Budweiser, Heineken and Corona. That being said, it made the trip easy not having to think about paying for any beverages. However, the beer choices could be better. We had a forward cabin with a balcony on the 7th deck, which we loved. Our cabin attendant, Viviana, was wonderful! She answered any and all questions and took very good care of us. Our cabin was always clean and we really appreciated our own outside space. We spent a good amount of time on our balcony. We were concerned that the boat might feel too crowded, since it held over 2800 passengers. However, the only times it did seem crowded were around the main pool area and at the last lunch. As we had our own balcony, we did not have to wrestle for a chaise lounge by the pool. We heard complaints from other people onboard that is was hard to get a chair and that others would “save” chaise lounges for their friends and family members, even when they were not there. We were lucky not to have to deal with that. We tried to use the jogging track, but unless you want to get up very early, forget it. The track circles the pool area, so people were constantly in the way while setting up their chairs, getting drinks, climbing in and out of the pools, or going somewhere else. Celebrity should really think about repositioning their jogging track for people who want to get some serious outdoor exercise. Although the adults-only pool was advertised as a lap pool, it is not. It is way too small (short and narrow) for any serious lap swimming. However, it was a nice respite from the main pool area madness. We also used the treadmills in the exercise room. It was nice to look out over the ocean as we “walked” along. One of the ship’s engines was out, so we were not able to make San Juan, Puerto Rico, the first scheduled port of call. We heard about this before we boarded through our travel agent. However, it seemed as though quite a few people did not know about this change until they were onboard the ship. They were understandably upset. With all of the pre-cruise emails that we received from Celebrity, asking us to buy things in advance, the cruise ship line should have been able to email most of its passengers to let them know of this change. With the exception of the last day, we booked our excursions with independent operators. We hiked in St. Maartin with Tri-Sport, which was great! We toured St. Kitts with Thenford Gray, which was also fun. We like the smaller groups and more activity, so both of these excursions worked well for us. The last day’s ship excursion (Ft. Lauderdale Land and Sea) started off somewhat dubiously. We had to wait in the bus-loading/parking area for 30 minutes before our bus arrived. However, once aboard, we had a good time and the cruise through Ft. Lauderdale’s canals was super. The boat itself was very well designed and quite beautiful. There was a large open lobby area mid-ship, with two banks of glass elevators. The space was open from the 3rd to the 12th or 14th decks and was spectacular. The ship’s signage and maps were very well done, ensuring that people could get around very easily. And, the displayed art was well-chosen and a super enhancement to the décor. The ship did decorate for Christmas, but it was not over the top and only in the main public areas. We were impressed. All in all, we had a great time and would sail on Celebrity again.   Read Less
Sail Date December 2014
We sailed aboard the Celebrity Silhouette December 21-28, 2014, and had a great time. The embarkation process was surprisingly easy. We received a voicemail several days before, letting us know when the best time would be for us to ... Read More
We sailed aboard the Celebrity Silhouette December 21-28, 2014, and had a great time. The embarkation process was surprisingly easy. We received a voicemail several days before, letting us know when the best time would be for us to arrive, based on our cabin location. We arrived between 2:00P and 2:30P and sailed through. Once on board, we went to make dinner reservations. Unlike other cruise lines that we have sailed on, if you want to make dinner reservations before the ship sails, you have to pay for them in advance. We wanted to use our shipboard credit to make these reservations, but we could not use it to pay for anything until after we boarded. So, although we made reservations first thing after boarding the ship, we could only get reservations between 5:30P and 6:30P, and even that took a bit of work, as we had to see which restaurants could fit us in on which days. It would be nice to be able to make dinner reservations in advance without having to pay for the upcharge until after we ate the actual dinner. We ate at the Lawn Club the first night. Although Celebrity bills the Lawn Club as a “cook your own food” destination, we did not have to do so. We had salad, pizza, (which they call flatbread) and the rib eye. We really liked the pizza, and found it to be excellent throughout the ship. Our waiter was super. We had lunch at the Porch the next day. It was nice to be outside and my husband and I really enjoyed our paninis. The service was slow, but they only had one person working up there, so that might have been the reason. Monday night we ate at Qsine. They offer their menu via iPad, which is more of a gimmick than anything useful. Qsine is basically a tapas place, where you can try many small plates. I enjoyed the crab ball best. My husband liked the Mediterranean lamb chops. Once again, our waiter was super. When we followed his suggestions, we ate very well. Tuesday night was our first foray into the Main Dining room. It was a very pretty space and the food was fine. The sommelier that night was outstanding, guiding us through our beverage choices and ensuring that our glasses were never empty. Wednesday night, Christmas Eve, we decided to have dinner at Bistro on Five. Salad and crepes were just what the doctor ordered after hiking all afternoon. Once again, our waiter was very friendly and accommodating. And, we both really liked the crepes. Christmas night we ate in Murano. We decided to try to wine pairing dinner. The service at this particular restaurant was the best on the ship. We really enjoyed our dinner, although at the end of five courses, we were extremely full! Friday night we ate in the Tuscan Grille. While the food was very good (Tim’s favorite meal), the service was disorganized and chaotic. It took a while before anyone came to our table, and then we were asked to order food before drinks. When we said that we wanted to first order drinks, we were offered only one glass of red wine (we had the classic beverage package – more on that later.) Someone else finally showed up and informed us of our various wine choices. Saturday night we were back in the Main Dining Room. That night, they had a Top Chef menu to order from. The food from that was fabulous! We ate all of our breakfasts and many lunches in the Ocean View restaurant, which offered a buffet. Breakfast was lovely. Most of the lunches were fine, but somewhat crowded. The last lunch of the cruise was a mad-house. There were specialty items, ice sculptures, tons of desserts and huge crowds. If we sail on Celebrity again, we will go to a specialty restaurant for lunch that day. We had the classic beverage package, which allowed us to enjoy all non-alcoholic drinks offered on board, along with beers up to $6 per serving and wine-by-the-glass up to $9 per serving. It also included cocktails, but we did not partake. The wines by the glass were fine: the cab and the pinot grigio being quite good. The beer choices, however, were skimpy: we could only get Budweiser, Heineken and Corona. That being said, it made the trip easy not having to think about paying for any beverages. However, the beer choices could be better. We had a forward cabin with a balcony on the 7th deck, which we loved. Our cabin attendant, Viviana, was wonderful! She answered any and all questions and took very good care of us. Our cabin was always clean and we really appreciated our own outside space. We spent a good amount of time on our balcony. We were concerned that the ship might feel too crowded, since it held over 2800 passengers. However, the only times it did seem crowded were around the main pool area and at the last lunch. As we had our own balcony, we did not have to wrestle for a chaise lounge by the pool. We heard complaints from other people onboard that is was hard to get a chair and that others would “save” chaise lounges for their friends and family members, even when they were not there. We were lucky not to have to deal with that. We tried to use the jogging track, but unless you want to get up very early, forget it. The track circles the pool area, so people were constantly in the way while setting up their chairs, getting drinks, climbing in and out of the pools, or going somewhere else. Celebrity should really think about repositioning their jogging track for people who want to get some serious outdoor exercise. Although the adults-only pool was advertised as a lap pool, it is not. It is way too small (short and narrow) for any serious lap swimming. However, it was a nice respite from the main pool area madness. We also used the treadmills in the exercise room. It was nice to look out over the ocean as we “walked” along. One of the ship’s engines was out, so we were not able to make San Juan, Puerto Rico, the first scheduled port of call. We heard about this before we boarded through our travel agent. However, it seemed as though quite a few people did not know about this change until they were onboard the ship. They were understandably upset. With all of the pre-cruise emails that we received from Celebrity, asking us to buy things in advance, the cruise ship line should have been able to email most of its passengers to let them know of this change. In their favor, Celebrity did provide us with extra on-board credit for the missed port. However, that just showed up on our account without explanation. We had to ask what it was. With the exception of the last day, we booked our excursions with independent operators. We hiked in St. Maartin with Tri-Sport, which was great! We toured St. Kitts with Thenford Gray, which was also fun. We like the smaller groups and more activity, so both of these excursions worked well for us. The last day’s ship excursion (Ft. Lauderdale Land and Sea booked through Celebrity) started off somewhat dubiously. We had to wait in the bus-loading/parking area for 30 minutes before our bus arrived. However, once aboard, we had a good time and the cruise through Ft. Lauderdale’s canals was super. The boat itself was very well designed and quite beautiful. There was a large open lobby area mid-ship, with two banks of glass elevators. The space was open from the 3rd to the 12th or 14th decks and was spectacular. The ship’s signage and maps were very well done, ensuring that people could get around very easily. And, the displayed art was well-chosen and a super enhancement to the décor. The ship did decorate for Christmas, but it was not over the top and only in the main public areas. We were impressed. All in all, we had a great time and would sail on Celebrity again. Read Less
Sail Date December 2014
Travelled on the Celebrity Silhouette on December 28, 2014 out of Fort Lauderdale with stops in Mexico, Grand Caymans, Jamaica and Labadee, Haiti. We were travelling in a group of 12 people, with ages ranging from 20 to 80. Arrived via ... Read More
Travelled on the Celebrity Silhouette on December 28, 2014 out of Fort Lauderdale with stops in Mexico, Grand Caymans, Jamaica and Labadee, Haiti. We were travelling in a group of 12 people, with ages ranging from 20 to 80. Arrived via plane to the Fort Lauderdale airport on Sunday morning, and we were met by the Celebrity group at the airport - transferring to the ship was easy and only a 10 minute bus ride. We got in line at the terminal to go through security and to check in/obtain our Sea Pass cards and waited over 2 hours. This was one of the worst experiences of the trip. At some points, we were standing in line waiting to go through security and the line up to get your Sea Pass card was so long that they weren't taking anyone through security. No one from Celebrity made an announcement to thank us for our patience, or tell us that something was wrong. All we wanted was a little communication, but nothing came, so our entire group was extremely frustrated. It really put a damper on the beginning of the trip. We finally were on board with our Sea Pass card (which is like your ship credit card - you use it as your room key, way to buy things and drinks on the ship, as well as to get off/on at the ports), and ready to go. The ship is gorgeous, and we hardly ever felt the ship move, only in some of the rougher seas. On our days at sea, we spent it lounging on some lounge chairs on Deck 14 (one above the pools). We would usually get there around 9am and didn't have trouble getting 12 lounge chairs. They will move your towels if you try and get up early to reserve chairs, but we found there were lots of chairs. Only swam in the outdoor pools once - very crowded with kids during the days at sea, but perhaps that is just because of the time of the year. We usually would walk down to swim in the indoor pool which was so nice - perfect temperature, just a great spot to hang around and pretty quiet. The Mast Grill was a favourite to eat at for lunch - delicious hamburgers!! We would then usually go up to the Sunset Bar for drinks later in the evening. Ari and Dev are the bartenders there and I cannot say enough good things about them - very helpful and friendly and made us feel at home!! We ate at the Porch one day for lunch ($7 charge) and it was delicious. We did not eat at the Lawn Club Grill or use the Lawn area, but didn't feel like it was taking away space like I have read in other reviews. We used the fitness area every morning, which had lots of equipment. The walking track was on one of the main floors so unless you were walking at 7am, there was a lot of traffic from general people. The food was delicious everywhere. We had reservations at the Tuscan Grille one evening ($45/person) and it was well worth the money – beautiful spot with nice views off the back of the ship. You can literally eat anything and everything you want on the menu. Our waiter was so nice, everyone ordered meat for the main course and he brought out a bunch of different pastas for the tables to try. We ate at the main dining hall for the other nights – the staff was extremely friendly, the service very quick and the food was delicious. We also upgraded to the premium drink package before we went which I highly recommend, as we didn’t have to worry about signing for drinks everytime we wanted something. As well, you can get basically any drink you want with this package. People have mentioned about the staff trying to upsell them into specialty restaurants, etc in other reviews and I never once felt like the staff tried to sell me anything except asking to get my picture taken. We tried to have a drink at every bar, just to get a feel for them. The Martini bar was our go-to meeting spot, great location and good drinks. People mentioned in other reviews/descriptions of the cruise that Michael’s was a great spot with TV’s and beers on tap and this was not the case. Only people with elite status or those staying in suits’ could access this spot, so there was no bar with TV’s (only the Casino bar that sat like 8 people), and no beers on tap (other than the standard 2 that most bars had). Cellar Masters had a lot of different beers/wines but the bar definitely had the upscale feel and didn’t feel like a spot to hang around with your buddies. We attended 2 shows in the theater – Broadway Nights (musical, song and dance from the popular songs on Broadway) and the last night they had a Ventriloquist who was so funny and very good. Loved the 2 shows we went to! We had excursions booked in Mexico and Jamaica through Celebrity. In Mexico we did the Dolphin Push, Pull and Swim which was great – you got to interact with the dolphins, and then we lounged on the beach afterwards. In Jamaica we did the Dreamer Catamaran, which was amazing, and got to go snorkeling. Can’t say enough good things about both excursions – good for every one of all ages as everyone in our party of 12 took part! Getting off/on the ship at port in Mexico and Jamaica was a breeze, but a completely different story in Grand Cayman and Labadee. In Grand Cayman, the ship was about 30 minutes late to drop anchor (apparently the ship’s engine was not getting to full speed which may have caused the problem), but no one ever made an announcement to say we were late. Then the tendering process was ridiculous. You are told that since we don’t have an excursion booked through Celebrity, you have to go down at 10am ready to go to get a tendering ticket. We went down right at 10am and got ticket #19, so people were lined up well before 10am. Then when the tendering process started, it was extremely slow and our ticket was not called until 1:30pm. Just disappointed there was no communication on this by the staff to explain the process – the other people in my group who had been on many cruises that had tenders said in previous experience with a large cruise ship it never took any longer than 20-30 minutes to get off the ship. We ran into people who had tender tickets up to #42 so I can only imagine how long they waited. In Labadee, everyone was on the 3rd floor waiting to get off the ship, there was no order to the process and one of the officers told us it would only take 5 minutes and we stood there in a giant line for 25-30 minutes before we started moving towards the 2nd floor and off the ship. In both spots, we just went to the beach where we lounged and swam. Overall it was a wonderful experience, the staff, the food, and our 2 excursions were the highlights for our group. I would recommend the Celebrity again, but would try to do it to a location that didn’t have a tender.   Read Less
Sail Date December 2014
Our first cruise was on the Celebrity Reflection and I loved every second of that so I had high expectations going into this cruise. I was not disappointed. The Silhouette is well maintained and clean. It is identical for the most part to ... Read More
Our first cruise was on the Celebrity Reflection and I loved every second of that so I had high expectations going into this cruise. I was not disappointed. The Silhouette is well maintained and clean. It is identical for the most part to the Reflection. The Silhouette does indeed have a Molecular Bar, they do have the Qasar Nightclub which is not on the Reflection. The Persian Garden is half the size as that on the Reflection, and no cold room. The workout area has a large section for classes and your own use when no classes are being run - I preferred this to the Reflection. There are some other differences but these were the ones that mattered to me. Food: I quite enjoy the food at the spa cafe - I like that it is pre-plated and overall the offerings just appealed to me more. The general buffet wasn't bad, but I just wasn't wowed by the food there. The MDR service and atmosphere was good. I didn't have bad meals, but only a few items were standouts to me - items where I was salivating. Room: oceanview on deck 6 - lifeboat obstruction. I got used to the lifeboat, but I would book early and get a hump cabin, or pay more $$$ to be higher up. Lawn Club: love the lawn club - great place to relax and not super crowded, unlike the pool area. Persian Gardens: ok. loved it on the reflection so much that I bought the 6d pass to start. didn't use it as much as I thought - preferred the lawn club. on the 1st day there was no music playing, on another day the steam room had a nasty smell. just not as heavenly as I remembered/expected. workout room: loved the large space that you cld use when classes not in session. also enjoyed using the balcony to workout. unless you are up early dont use the jogging path on sea days - too many people in the way. I enjoyed using the jogging track on port days. Ports: loved diving in Cozumel and Grand Cayman. Didn't do much in Falmouth. Labadee was nice, of course it isn't the 'real Haiti but a nice beach day. Tendering Process w/o Celebrity excursion: what a cluster tendering was. we arrived late due the azipod issue which was expected, but didn't start getting pp on tenders until an hour later - people were waiting in frustration. As it was I had to line up 1.5 hrs before they distributed general tender tics - I was 1st in line. I just made my 1230 excursion (5min walk from port). Really something to be aware of. Based on research I knew it could be a cluster - just something to be aware of. NYE: spent NYE on board. Joined the dance party on pool deck. unveiled 2015 ice sculpture at midnight. formal night (1 of 2)   Read Less
Sail Date December 2014
This was our second sailing with Celebrity. We had never cruised over Christmas and thought it might be a new fun way to celebrate the holidays- stress free. We did enjoy our week but if you are thinking of sailing the high seas over a ... Read More
This was our second sailing with Celebrity. We had never cruised over Christmas and thought it might be a new fun way to celebrate the holidays- stress free. We did enjoy our week but if you are thinking of sailing the high seas over a major holiday remember the KIDS will be everywhere. Our last time on Celebrity there were maybe 8 kids on the entire ship. This time we heard there were 700! It felt slightly like children had overtaken the ship and were running amuck. It did not ruin our cruise but it did seem to spread the crew thin and frazzled most guests. The lobby was very festive for Christmas but I would have loved to see one crèche as they did have a menorah. The beautiful lobby common areas were draped in garland with lights and they had a huge gingerbread collection. The Christmas show was just perfect and my favorite of any Celebrity show I have ever seen. The talented and beautiful Claire Vinkesteijn made all of it possible. We had the best massage of our entire lives from Karen. This was our first time experiencing Aqua Class. WOW. BLU is worth Aqua all on its own. yes there is a cool shower head and yes since only two per cabin for aqua class we had peace and quiet near our cabin but BLU was just amazing. The service impeccable. We also loved the foot stool on the balcony and spent many hours enjoying the sea. Read Less
Sail Date December 2014
Hello, This was our 1st cruise with Celebrity. Overall we thought it was very nice. We opted to only eat in the main dining room. The specialty restaurants were expensive, considering we already paid for all meals. Food and presentation ... Read More
Hello, This was our 1st cruise with Celebrity. Overall we thought it was very nice. We opted to only eat in the main dining room. The specialty restaurants were expensive, considering we already paid for all meals. Food and presentation was very good!! The staff was very attentive and could not be more friendly. This was the highlight of the day for me! We decided to not get the drink package…..too much pressure to drink our moneys worth!!! The alcohol by the glass was expensive, but still less per day than if we bought the drink package. We HAVE to recommend the Molecular Bar!!! The drinks are $13 per glass, and worth it!!! It's kinda cool to have your drink served with liquid nitrogen in it….makes a good show. This bar alone might make the premium drink package worth the money. If we go again, I will buy the package but not wife. (2 drinks and she's done!!) The on board daily planned activity's were pretty boring to us. We are 53/55 yrs old. We did not bother with much except for the nightly show in the Reflection theatre. The entertainment was nice for a cruise ship. We went every night and had a drink during the show. Nice casino but lost money!! :( We enjoyed the experience, but were a little bored at times. On sea days there is not much to do. Eat, fall asleep at the pool, eat, clean up for the nightly show, browse through the already inspected gift shops and repeat. Maybe we are just not cruise people….not sure yet. Need one more trip to Molecular Bar!!!!! We would recommend the Reflection. Nice ship and crew was great!!!!!   Read Less
Sail Date December 2014
Celebrity Reflection is a beautiful ship with excellent staff, food, and services. I wanted to comment on the Christmas Cruise we took from Dec. 20 to Dec. 27, 2014. Our Port visits all went well with a short, but pleasant stop in San Juan ... Read More
Celebrity Reflection is a beautiful ship with excellent staff, food, and services. I wanted to comment on the Christmas Cruise we took from Dec. 20 to Dec. 27, 2014. Our Port visits all went well with a short, but pleasant stop in San Juan (where my camera broke) and great snorkel trips on both St. Thomas and St. Maarten. We took the Pirate Ship trip on St. Thomas and found the crew to be fantastic and the rum drinks on the way back to be overflowing. The crew told lots of corny jokes and kept us laughing. Soft drinks and water were provided the whole time. On this trip we saw small turtles and we had plenty of time in the water. On St. Maarten we took a large Catamaran which gave us a smooth ride and a nice ladder to get into the water which was warm and wonderful, but without a whole lot of fish. We swam into shore where the staff was on the beach and gave us some refreshment there. We had plenty of time in the water here too. The staff on this trip was also very accommodating. It was my husband's birthday and after the rum punch service with sandwiches they pulled out champagne and served anyone who wanted it. We were fortunate on both of our trips since neither boat was full and there was plenty of space for everyone. We booked both of these trips through Celebrity. Hint: take the early morning trip as it will probably be less crowded. We also had time for shopping in all of the ports. I used the approved list provided by Celebrity to go to a camera shop on St. Maarten where I was able to buy a new camera at a reasonable price. It was Christmas Eve, after all, and I could not be without a camera! We were booked in Aqua Class so our dinners in the restaurant Blu were all great. Christmas Eve and Christmas Day dinners were no exception. On Christmas Eve we had a Carol Sing in the main foyer and they created an optical illusion of snow coming down...beautiful!! On Christmas Day the lunchtime food in the Oceanview café included extraordinary desserts and specialties from around the world. The ice sculptures and fruit sculptures were amazing. Santa arrived in the pool area in the morning and rode his sleigh all around with a live band playing songs as he rolled along. It was such great fun! And, of course, there was a nice Christmas Show in the evening. If you are thinking of taking a Christmas Cruise, I would highly recommend this one. Read Less
Sail Date December 2014
We sailed on the Celebrity Summit out of San Juan on Thanksgiving week. There were five port-days (St. Croix, St. Kitts, Dominca, Grenada and St. Thomas) and one day at sea. Since it was a holiday week there were more school-age ... Read More
We sailed on the Celebrity Summit out of San Juan on Thanksgiving week. There were five port-days (St. Croix, St. Kitts, Dominca, Grenada and St. Thomas) and one day at sea. Since it was a holiday week there were more school-age passengers than you normally see in November. Since we sailed from San Juan many passengers were Puerto Rican, so Celebrity provided strong Spanish services and the entertainment had a Latin flavor. I wouldn’t call this a “Party Cruise” (like a Carnival ship sailing out of Miami.) But there was festive, cordial vibe. There was also a lot of spirited dancing by people of all ages. The only other time I remember such a diversity of passengers was on a cruise out of NYC. The Summit is not massive or very new, but it’s tastefully appointed. You won’t find a waterslide, bowling alley or rock-climbing wall. But there are a variety of bars and restaurants. The library is on two decks. There’s no smoking in the casino! There’s large fitness center, a jogging track and pool deck. We had all of our suppers in the main dining room. The selection was interesting and the food was very good. The service was prompt and professional. The wine list was better than most cruise ships. Any other time we were hungry the buffet on Deck 10 was more than adequate, although at non-meal times you might find you are limited to pizza, pasta, grill and salad stations. The entertainment was well above average with a wide variety of outstanding musicians and a number of very funny comedy acts (including the cruise director and the ship’s captain.) Standouts were a very tight a cappella quintet and a Russian acrobatic duo with Cirque de Soleil skills. The variety troupe was consistently strong as dancers but only seemed to connect as singers on certain songs. I’d question their repertoire before calling down their talent. With five stops in the Lesser Antilles, two of them U.S.V.I.’s and all of them English-speaking islands, this is an itinerary that guarantees beaches, rain forests and rum. But each island has a distinct character and there’s far more to explore than your limited time ashore allows. Anyway, if you are concerned that a couple of the ports are light on cultural and historical attractions, don’t forget the cruise starts and ends in the amazing city of San Juan. It seems like people either rate the Summit as excellent or not so good at all. My theory is that if you have pre-conceived ideals, this ship may not check a lot of your boxes. But if you are the type of person who takes things as they come, you will have a wonderful experience. I certainly did.   Read Less
Sail Date November 2014
Unpacked, final load of laundry drying, so time to write the review. Overall a great Thanksgiving week in the Eastern Caribbean. I have written this based on my opinions and comments made by my wife and two others traveling in our party. ... Read More
Unpacked, final load of laundry drying, so time to write the review. Overall a great Thanksgiving week in the Eastern Caribbean. I have written this based on my opinions and comments made by my wife and two others traveling in our party. This was our 6th Thanksgiving Cruise the four of us have taken together, previous five on Carnival, so our first with Celebrity. We flew into Ft. Lauderdale on Saturday and spent the day seeing family and just relaxing. Since we a had a rental car I returned it on Sunday morning and took the free shuttle to the port. That was a mistake. The bus was really full, we dropped off after the Allure and had to pick up people getting off the Allure and going to the airport. The shuttle to almost an hour for a 10 minute ride. Next time 10 bucks and straight to the ship. Lots of construction in the port area so give yourself plenty of time. Embarkation: A breeze for us. My wife had brought the luggage to the ship (road with family and new grandbaby) and the luggage was unloaded from the car and she never saw the bags again until they arrived in our room around 230 that afternoon. I arrived a little later and at approx. 12:35 we entered the bldg to start the process and by 12:45 we were on the ship upgrading our drink packages. No problems, no issues, friendly staff members, a great way to start the vacation. The Ship: The ship is beautiful, that sums it up. We walked around and got our bearings and waited for our room to be ready. They said 1 and at 1:02 the doors opened and we were inside our room and standing on the balcony. Our room attendant introduced himself and his assistant and we could not have been happier. All week, everything we asked for was delivered by the room staff. From there we met family in the buffet dining room for a quick snack. The food was plentiful and very good. I made my wife a cheese and cracker tray and she raved about the cheese and how peaceful everything was. We were not seated with our two family members at the early dining so I made a trip to see the dining room staff. We were placed together immediately and given a very nice table for 4. Leaving port is always exciting, and this time was as well. Someone got proposed to in large letters being held up at a condo as we left port and the vacation had begun. Dining: We had early dining and ate in the main dining room 6 out of 7 nights. We were very happy with the food, service, and the overall dining experience. My brother in law has diet restrictions and they filled his every wish to include low carb cheesecake every night. The glasses stayed full of wine and bottled water and just a very pleasant experience. We ate in the same dining room most breakfasts and lunches. Also very good and very relaxing. Monday and Friday were formal nights and we just did Friday. Monday night we ate in the Tuscun Italian Grill. Can not say enough great things about the Tuscun. Great food and the service was wonderful. Everyone felt the 45 dollars was a fair price and much better than the fine dining on Carnival for 35. The spa dining (smoothies and healthy foods) was very good and as named, located just outside the spa. We had breakfast there a few times and it was very good. The burger and dog grill was excellent. You have to be a little patient, but worth the wait. The hot dogs are delicious and the service was very good. It is located right above the main pool and it does get a little busy around noon so you must be a little patient or wait until the line goes down before heading that way. The only time we ate in the buffet was shortly after getting on the ship and I had lunch there on Saturday at the Grand Buffet with the ice carvings and huge food and desserts selections. The dessert section looked like some of the crimes scenes that I have investigated. People, not worth the verbal assaults and rudeness over cheesecake. Saw several examples of the "Angry American" in this area. Somewhat disturbing but sadly to say, not shocking. Bars and Package: We upgraded our including drink package to the premium package. Best decision made all week. The free bottled water and the smoothies easily paid for the upgrade. Unlimited Evian waters and sparkling water at dinner was nice. I spent every afternoon at the Sunset Bar (cigar smoker). The bar was very nice and the drinks and service was very good. The wind really blows in the area on sea days and you had to pick your cigar spot carefully. No issues, all great. The martini bar was also a great experience. Good drinks, fun bartenders, and one of the dance and party crowd gathering points during the cruise. My evening home was the Molecular Bar. Heaven on the ship. I can not say enough about the three working behind the bar and how wonderful they truly were. All the drinks are included in the upgraded package or I would giving plasma today to pay my bar bill. A must visit for those who enjoy a wonderful cocktail and loads of fun. Entertainment: We did several shows and they were very good. I did not make the late night comedian act but was told by cigars buddies that it was very good. Seemed to always be a band playing or a game around the pool going on. Enjoy what you want and walk by what you don't, you're on vacation. Pool and Spa: I enjoyed the pool area and my wife really enjoyed her two spa treatments. The indoor adult pool was very nice and very relaxing. The main pool was more alive with kids and louder music and was also enjoyed. Never felt overcrowded and chairs were plentiful and while a few were saved it was not a problem like it was on Carnival. Missing San Juan: This was our first disappointment of the cruise. The Captain came on the PA around 10 on Monday and stated that we were going to be a little late getting into San Juan but he would not commit to a time. He stated this was due to unexpected strong headwinds. I told my wife that since we were going 17 knots and from what we had left to get to San Juan, it just wasn't happening. The Capt came on around 1 and stated that he had made the decision to bypass San Juan and head straight to St. Kitts. While I understand the strong winds (they were strong) I also blame the propulsion problems that this ship is having and will continue to have until Jan when it gets dry docked for repairs. When I first read about these problems several months ago I called my TA to discuss cancelling this cruise. She called the Celebrity rep who emphatically stated this was a known problem and in no way would effect the cruise or the ports visited. Well IT did. Strong winds, full power and we enjoy a evening in Old San Juan. Strong winds, less power to one engine, no Old Town. Sad but dealing with Celebrity on this now. Doggie Lunch: This was a first and somewhat troubling in a few regards. There were two service dogs on the cruise and were very well behaved. One of the dogs was a small dog that was pushed around all week inside a stroller and wore diamond studded collars and hair bows. On Friday afternoon as we entered the main dining room for lunch we observed the dog's owner, could not miss very very large red hat, sitting at her table and next to her, in a chair was the dog. I thought WOW, a dog in the dining room, in a person chair, at the table having lunch. In front of the dog on the table was a large silver doggie water dish in which the dog seemed to be having a post lunch drink. I know dogs are a clean animal and I understand the ADA laws but come on Celebrity, you squirted my hands three times a day before dining with hand sanitizer but yet you let a dog eat and drink from a a dining room table while sitting in a chair. The next a we asked the Maitre D about he dog and he stated he saw nothing and it would not have occurred if he had seen it. Well he was lying, he walked by the table several times and did nothing. Very sad. We Are Out of That: Also disturbing was the amount of times in which we were told the ship was out of items. Towards the end of the week there was no cream cheese, milk for morning for morning cereal, many mixes for the drinks, certain sodas, and other items. This should not happen and the staff seemed somewhat embarrassed to have to tell the customers they could not get what they ordered or wanted. Debarkation: What a mess. You would think this was the very first time they ever did this. We self carried off the ship from the 10th deck. After a 15 minute wait and no elevators, at the time we were told to use the elevators (7-7:30), we just humped the six bags down the stairs. Once off the ship it is a long walk to customs and while we are not in great shape, I am sure others had a difficult time on the walk to customs. Customs went great. Follow directions, have your paperwork out and don't be funny. They have a serious job and lots of folks to get through. Overall: We had a great time. Sorry for such a long post but I know I read several post before cruising and I hope it helps someone like others helped me. This is not a Carnival cruise. The age and demeanor of the passengers was much more in-lined with what we were looking for and for that reason we will be back on Celebrity. I wish everyone a wonderful Holiday Season, God Bless, and Safe Travels. Read Less
Sail Date November 2014
This was my first cruise; however, my two step kids and husband had been on Royal Carribean 12 plus times. So our rating will be based on these experiences. We did the all inclusive upgraded beverage package and based on the amount of ... Read More
This was my first cruise; however, my two step kids and husband had been on Royal Carribean 12 plus times. So our rating will be based on these experiences. We did the all inclusive upgraded beverage package and based on the amount of high quality bar experiences on the ship, I would suggest this option. There were many unique bars with amazing mixologist. The food was great in the cafe, many options for all three meals and snacking. There was the opus main dining room which was hit or miss. A definitive miss for breakfast. Two of the four nights were outstanding, one was horrible food and service. Our room was beautiful, spacious and the service was outstanding. There was a lot to do on this cruise. The shows were outstanding. The fitness and spa are top quality. While there were children of all ages on the ship, I think this was likely due to the US Thanksgiving. This ship definitely appears to be more geared to adults, ship slows down a bit after midnight.   Read Less
Sail Date November 2014
About us This was our first X cruise. We've sailed RCL, DCL, HAL, and Princess. Let me just say that the verdict is and we are converted to loyal X cruisers. DH and I are in our mid-40s. We have an 8 year old daughter and a 7 year ... Read More
About us This was our first X cruise. We've sailed RCL, DCL, HAL, and Princess. Let me just say that the verdict is and we are converted to loyal X cruisers. DH and I are in our mid-40s. We have an 8 year old daughter and a 7 year old son. Getting to the Port We had a morning flight out of Pearson Airport. I’m not sure I ever want to fly Air Canada again. The check-in process took FOREVER and was so disorganized. Even with nexus cards and priority screening, we barely made our flight. The cab ride from MIA to the port was a fixed rate $24.00 for four of us. Embarkation The “process” at the port was really silly. Rather the first in line being the next to be served they seem to queue people so that they have a second mini line forming behind each agent. As luck would have it, we ended up behind someone who had EVERY problem in the word. We were there for about 20 minutes while we saw lines on either side of us get quickly processed and people who were well behind us in the first line were processed and boarding the ship ahead of us. We went back to the front of the main line and said we wanted to wait for a new agent. We got processed and that family ahead of us was still getting all their issues sorted out. They really need to fix this and just send the front of the line over to the first available agent. All in all it moved pretty quickly. We arrived at MIA at 11:09 and we were seated at the Oceanview Cafe by 1pm. Our embarkation lunch was excellent, best of any sailing, even MDR lunch for HAL. Select Dining I made reservations online prior to sailing. We arrived for 7pm on the first night. Our wait team was Art and Alexyus. My husband was worried that with select dining, we would not get the best service since gratuities were prepaid. At the end of the first night. We had both agreed that service was even better than the gold standard service we had received on HAL. We lucked out and received this awesome service team every night of our cruise. I made my reservations on line before going. I tried to book 7PM every night, but some nights had to take 6:45 and other nights had to take 7:30. I tried switching on board but they would not/could not give me 7PM every night. We were able to secure our same waiter every night. The service was so awesome that we wanted to have him every night, and he suggested that I tell the hostess that because of my son’s allergies, we wanted to stay with him. We had not trouble being accommodated. Allergies My son has peanut allergies. I had emailed X prior to our sailing to advise them of this. After we had our embarkation lunch at Oceanview, I went up to the dessert section, and asked the attendant which items contained nuts. He said, “Madam, we cannot control cross-contamination, let me call a manager for you”. I nearly fainted – the word cross-contamination was used! Within minutes a manager had found me and brought me a plate of nut-free desserts direct from the kitchen. He asked our room number and said that every day at lunch a dessert plate would be waiting for us, I just had to ask. At dinner in the Opus dining room, our server Art, greeted us to assure us that he would take care of our son and he did not disappoint. Every night, he brought my son a special bread basket certain to be nut-free. Art was always familiar with the next night’s menu so we could pre-order all of my son’s meals for the next night. On other ships, the buffet has been a huge cause for concern with servers not having any sense of awareness of the severity of food allergies. On Carnival Dream, I asked an attendant which desserts contained nuts and was told “no nuts” while I could clearly see nuts in many of the desserts. On X, any mention of food allergies to a buffet attendant would result in "hold on madam, let me call a manager" who made sure to take care of us. One particular manager who was the Maitre D for Murano would seek me out in the morning to say he had a plate of chocolate croissant reserved for my son. How awesome is that??? I would recommend X to anyone who is nut allergic. MDR and Buffet (Breakfast) We preferred the buffet breakfast to the MDR and this is coming from someone who HATES buffet. The only exception was the scrambled eggs. I’m not an egg eater myself so I never tried them, but my who is a scrambled egg aficionado did not like the eggs at all. I’m not sure what the issue was but the eggs were almost too creamy or something. We tried a MDR breakfast to see if the eggs were better, but they were the same. My daughter’s favourite breakfast is a soft-boiled egg. We asked for one at the first breakfast but they were not familiar with this. They asked how long to cook it for. I suggested 3 minutes. I cook for 3 minutes in boiling water, but they cooked for 3 minutes in simmering water. The egg was still raw.  My daughter stuck to a sunny side up egg after that. Lunch The buffet lunch was also very good although on day 6 we opted for the MDR. It was good but not noticeably better than the buffet. On day 7 I had my top chef class so hubby took the kids to the buffet. We had lunch one day at the mast grill. I insisted on this after reading so many reviews here about the awesome hamburgers. Hubby and my son liked them – very good for a cruiseship burger. I thought they were just okay, on par with a Costco roadhouse burger. Dinner at OPUS Our wait team of Art and Alexyus – were SUPERB. My son called Alexyus "the Chocolate milk ninja" because every time he turned around there was a new glass of chocolate milk waiting for him. Note to families: the chocolate milk is white milk with Chocolate syrup decoratively squirted on the glass - not premade. I thought the food was on par with HAL and the service was just as good. My daughter enjoyed the everyday sirloin steak probably 5 out of 7 nights, the other nights having the prime rib and the beef tenderloin : ) She’s a meat-eater and had no complaints! My son ordered the chicken nuggets of the kids menu and they were horrible and dry. After that he alternated between the cheese burger or the steak. Hubby and I enjoyed the food – the only disaster(?) being the Top Chef night. More on that later : ) Entertainment On my cruises, I'm all about the shows, but on this cruise I opted for the casino. The description of the shows in the daily did not thrill me, however, we made it to Momentum. It was okay. Not the best show I've seen at sea but not the worst either. I definitely give Royal the edge on entertainment – but I don’t pick my cruises for the entertainment. Living near Toronto, we have access to awesome broadway shows, so our standards are high. It was better to skip the show than to take time out of our evening and sit through something we wouldn’t’ love. Casino We had access to $10 tables every night. On day 6 they had $5 tables but I could never stay at one because the world's worst gambler at sea would sit down. Note to self: if the day comes that I sit down at a table and everyone else gets up, it's time to stop gambling. Overall the dealers were awesome. We enjoyed playing with Mercedesz from Hungary and Iva from Croatia. Even Renzo was great. Carlos was a bit of a grump at first but he warmed up over the week. I enjoy a happy and personable dealer .... Don't quite mind losing my money so much if the dealer is friendly! Tips were always acknowledged and appreciated. Overall Lady Luck was good to me. Had some awesome gambling mates. Shout-out to my new Cuban Cousins from Miami – you ladies were awesome and I enjoyed gambling with you! Sin City Comedy show As far as cruise ship comedy shows go, this host was just okay, but as we know, comedy is very subjective. The headliner, Kathleen, was freakin hilarious. Neither my hubby nor I were a fan of the burlesque dancer. The show started with the dancer, then the host, then the dancer again followed by the headliner. For comedy shows, I give the edge to Carnival. Fun Factory The Fun Factory was a HUGE hit – my kids loved it! I think my guys at 7 and 8 were the oldest there, but they did not seem to mind. They really enjoyed the Fun Factory. On sea days they would visit after breakfast, lunch and dinner. On port days, it was mostly just at night. However, in St. Thomas, they asked if they could stay on the ship so we let them. If any of you were debarking with us and saw a little boy in tears, that was my son. He wanted to go back to the Fun Factory just one more time : ) Cruise Critic Meet We received our invitations to the Meet & Mingle party. It was on the second sea day (I think). I really don’t get this, because they scheduled it at the EXACT same time as the first Top Chef event which also coincided with the galley tour (or so I thought). My son wanted to go to the kid’s club, so DH took him there. My daughter wanted to go to the Top Chef event so she came with me. Hubby and I were both signed up for the slot pull. When hubby took my son off to the kid’s club, I somehow ended up with both room keys. We went off to the Top Chef event. DH came to the meet&greet, but we were gone by then. So he went on to the TOP Chef event, but it was over by then, so he went to the galley tour to look for us (he wanted his room card so he could get a drink!), but I took my daughter to the kid’s club and then came back to the slot pull. Comedy of errors, but we ended up meeting up at the slot pull. Unfortunately, we all walked away empty handed Top Chef If you are a Top Chef Fan – you MUST do a Top Chef sailing. What an awesome experience. On embarkation day, I almost walked right into Tiffany Derry at the Oceanview. I recognized her almost immediately, and quite honestly, I was a bit star struck. She was her absolutely charming-self. I rushed back to the table and told my daughter who could not believe that I spoke to Tiffany. She says, “I wonder if we will see Shirley Chung”, and just as she says that, guess who walks right by our table? My daughter started shaking and tears were streaming down her face (she LOVES Shirley!) As I mentioned above, the first Top Chef event coincided with the Cruise Critic meet. Because we attended the meet&greet first, by the time we got to Opus for the Top Chef event, all the seats were taken. But this ended up not really being a “top chef event”, it was just to introduce the top chefs. They each said a few words, and that was it. My daughter and I were disappointed and we walked out. While we did want to do the galley tour, I had committed to the slot pull so thought I may as well return to the cruise critic meet. Leaving was the best thing we could have done!!!! We walked out of Opus and straight into Tiffany Derry, Casey Thompson and Shirley Chung. OMG, I cannot tell you how awesome these ladies were. They took the time to give my daughter autographs (and wrote very sweet messages). They took the time to talk to her about being a chef and took pictures as well. She even got hugs from all of the Chefs. She was in 7th Heaven!!! Next up was Tiffany Derry’s cooking demonstration, which I believe was on the Monday. She is so personable. Her demonstration was great and she fielded lots of questions from the audience. 2nd Demo was Hosea’s. The third top chef event was the Quick fire challenge, and I thought Celebrity handled it will by giving out raffle tickets to those who wanted to be on the stage. I seemed to always be one or two numbers off the winning ticket. It seemed so rushed at the end and on the Friday (last sea day) – Casey Thompson and Shirley Chung both had their demo’s. I also had my private cooking classes. I had to leave Casey’s demo early to go to the cooking class, and then we missed the start of Shirley’s demo because of the cooking class. There were photo ops after every Top Chef event. We “met” the chefs on the first day (running into them outside the Opus dining room). When we stood in line for Pictures with Tiffany the next day, she greeted my daughter by name, how cool was that? When we did our photo with all 4 chefs, Shirley greeted my daughter by name. One day, while at the kid’s club, they took the kids to the Oceanview for ice cream, but travelled through the adult pool to get there. Tiffany was lounging in that area, and called out to my daughter and waved at her. My daughter felt like a million bucks. By midweek, we felt like we were BFF’s with Tiffany. There were two Top Chef dinners in the main dining room. The first night was the “standard” Top Chef night that I believe they have on EVERY cruise. All the Top Chef’s circulated through the dining room, and as lucky would have it, Tiffany was in our area, so we got another photo. The second Top Chef dinner, featured courses from each chef; each chef put forward a recipe for an appetizer, main and dessert. I wasn’t’ a huge fan of Shirley’s congee dish with the shirred egg. It was okay, but nothing earth shattering. I loved everything that Tiffany made. Hosea’s shrimp dish was great, and I loved this stout cake. Tiffany’s sweet potato crème brulee was divine. One of the appetizers that was recommended by our server was Casey’s mushroom dish. The description in the menu did not sound that great, but since it was recommend I ordered it too. I took a huge bite of it and OMG it was the MOST disgusting thing I had ever tasted. We were in a crowded dining room and I had nowhere to spit it out. I sat there with it in my mouth for forever until I could sip enough water to wash it down. I later learned at the Quick Fire challenge that many of the recipes were taken from the top chef cook-book and not exactly as described on the menu. Casey Thompson was asked about the livers in her mushroom (lightbulb – I HATE liver!). Apparently, when she first conceived the recipe it had livers in it, but when she made it on the show it did not have livers in – but the liver version is what was printed in the top chef cookbook and that is what was made by X even though they did not add “liver” to the description on the menu. The cooking class with Tiffany was wonderful! WE had a great group and I think everyone had fun. As per my other experiences, Tiffany was wonderful and charming. I had heard that some of the other chefs had been quite disappointing in the amount of fan interaction. On an earlier sailing, Nina Compton for example taught her class and then left immediately. Tiffany taught her class, and then sat and dined with us and had lunch with us. Our lesson went over by about half an hour as we all chatted and drank wine and took more photos. The package also included lunch from Murano and we had the option of sea basset or tenderloin. Wireless at Sea Only bad service I found on reflection was the guy that runs the ilounge. I'm sure he's quite helpful if you get your email through AOL, but he is completely useless when it comes to helping someone who uses POP or IMAP mail being pulled to their phone. Fine, if you can’t help someone, but I found him to be quite rude and condescending. I get my email pulled to my phone through my own Microsoft exchange mail server. As long as I have connectivity through wifi, email should come through. I used about 20 minutes of my package waiting for emails to through, but nothing. His solution was that I needed to login through my AOL account. I had alerted my staff to email me through my personal email account because I get far less personal emails, and it would be easier to sort through. My personal domain is managed through godaddy. I also could not get my godaddy email to pull through to my phone. I tried logging on through godaddy webmail. I kept getting kicked out from godaddy due to "inactivity". I sat in the ilounge for over 20 minutes and could not open a single email that I could "see" on the godaddy site. The ilounge guy insisted that the speed issue was with godaddy and not Celebrity. At least if he had owned the fact that wifi at sea is slow, I could have lived with, but his insistence the speed issue was the fault of godaddy was maddening. I complained about him to guest services because I really was insulted by the way he spoke to me. She asked who he was and the way she acknowledged my complaint told me that I wasn’t the first person to complain about how he spoke to me. I normally buy a data package from my cell provider, but having just changed cell providers, my new provider classified the islands differently, forcing me to buy 2 separate data packages, totalling about $50.00 and with only 3 ports all mid-week, I didn’t’ see the point of the data packages and thought I would try the ship’s wifi package. Next time, I will stick with the data package from my cell provider. Photos I had meant to buy the digital photo package before leaving. If memory serves it was $220. The package only came available within a week of our sail date, but it closed if you were within 1 day of your sail date and by Friday morning I had missed out. There was a ship promotion that I was able to get onboard which was $250 for digital plus paper; so you got all the prints plus all digital images. We made sure to get our photos done at every port, in the MDR, and each night. And the photographers were falling over themselves taking pictures of my kids, so I definitely got my money’s worth. Note to anyone who buys a package, you should be checking the pictures on your stateroom tv to makes sure that all your pictures show up. Otherwise, you take the print to them and they will add it to your package. I should have been doing this all along. On the last day, I went by to collect my prints, and amidst the crowds I was told to take my prints back to the stateroom and check the TV. But when I got to the stateroom, the pictures were no longer available. So I had to rush back to the photo area and use a kiosk to match up a few hundred pictures to my disk. I ended up finding a few that were missing, one of which was my Top Chef picture, so they took the print number and added it to my package. Then by the magic of photo recognition, all the TOP chef pictures appeared on my account – and by all, I mean every picture that Tiffany, Casey, Shirley and Hosea had posed for including every person who had their pictures taken with the chefs. I pushed it back on the photo team to get those deleted. I still ended up with a few of Shirley Chung’s personal photos of her and her hubby on my disk. Hmmmmm ….anyone know the number for the Enquirer Overall, I thought the photo package was great value and I was very pleased with my pictures Drink Packages We had booked the classic alcohol drink package as a perk with our cruise. Overall we were quite happy with the classic package. DH had a nice select of domestic beers to drink. I found the wine selection kind of lacking. For example, there is no cabernet available on the classic package. I contemplated upgrading but then found a shiraz that wasn’t awesome but it was drinkable. I found the mixed drinks at the pool – hit or miss – based on who made them. I enjoyed a delicious banana daiquiri on the first day but could not seem to get a second one that ever matched the first. Bottled water as a plenty and was always being brought to us even without asking. Most often, we would end up with “large bottles” which were not technically part of our package. I was drinking the double-espresso like it was coffee (wasn’t a huge fan of the coffee). Unfortunately, it was the very last day before we discovered the Igloo. Those will definitely be a favourite at Bacio from now on. And the fresh squeezed orange juice was divine, although it seemed to vary quality/consistency throughout the week. Onboard Booking Bonus We loved our cruise so much, we booked another one. We are booked on Silhouette November 15, 2015. We received $250 OBC for our existing cruise, plus $300 OBC for our next cruise, free grats for PAX 1 and 2, Free classic alcohol for PAX 1 and 2, Free Classic for PAX 3 and 4 plus free internet packages for PAX 3 and 4. Our CVP seemed to have a lot of difficulty with our reservation. She for some reason had trouble booking our kids so the booking confirmation as delivered to our cabin a day later. I called on Black Friday to see if there were any special deals. I was told about the Cyber Monday deal, but then the CVP said, I have good news, I can apply a the 123 promo for you, listing off all the perks I already thought I had, and she said there was absolutely no promo associated with our account. I was not impressed. Oh, and the first CVP booked hubby and I on select dining and booked our kids on late seating! Oh well, it’s all sorted out now, but I don’t have a whole lot of faith in the onboard CVPs; they of all people should be good at this. Disembarkation Went smoothly! Smoother than any other we've walked off. We self-disembarked. We went to the Oceanview for a quick breakfast then back to the cabin to grab our bags. I think we were off the ship by 7:30. the wait for customs was processed exactly the same way that boarding was with agents queuing up lines behind each agent. Our luck, we ended up behind talkers. We had to wait about 10 minutes to see our agent, but we patiently waited as this was not the place to be huffing and puffing. We got a cab quickly and were at the airport in no time. We flew home with air Canada, and it was a ghost town. There are no self-help kiosks there, so you have to see a ticket agent for your boarding pass. We went to the security area, and there were no line ups. I commend to the agent that I expected the airport to be a zoo with all the cruiseline pax. He said other areas like AA are busier. We cleared security in minutes and all was good except we had about 4 hours to wait for our flight to leave   Read Less
Sail Date November 2014
This was our 14th cruise and our 5th Celebrity cruise and our first Thanksgiving cruise. We enjoyed this cruise even more that the others. The Aqua Class cabin #1524 was beautiful. It was well designed, clean and quiet. During the entire ... Read More
This was our 14th cruise and our 5th Celebrity cruise and our first Thanksgiving cruise. We enjoyed this cruise even more that the others. The Aqua Class cabin #1524 was beautiful. It was well designed, clean and quiet. During the entire cruise we didn't hear our neighbors once. Our cabin attendants Kate and Ramon were absolutely wonderful. We couldn't have asked for better service. The cabin had a large balcony with two lounge chairs. This was our second cruise in Aqua Class and we are hooked. In fact while onboard we booked a 16 day transatlantic cruise from Miami to Rome on the Reflection in the same cabin. We liked it that much. The ship is beautiful. We had no problems with the seating at the shows or at the bars. We had dinner every night in Blu which was excellent. The food was absolutely delicious. Keith our waiter and Oom his assistant were terrific. With these two gentlemen it was fine dining every evening. We usually visit the specialty restaurant at least twice a cruise but the meals and the service in Blu were so good that that we enjoyed dining there each night. On three occasions we had breakfast in Blue which was also excellent. The one drawback that I observed was the buffet. We had breakfast and lunch there several times and found the food on the buffet to be overdone, burnt and cold. For breakfast we learned to order omelets and other made to order items. We thought the Reflection was a wonderful ship. The entertainment was excellent especially the house bank Soul Provider. All of the staff members that we came in contact with were great. I could not say one negative thing about any of them. I would highly recommend the Reflection to anyone planning a cruise. Read Less
Sail Date November 2014
My DH and I took our first cruise on board the Celebrity Summit over the week of Christmas. We have cruised on several other lines before, this was our first time on Celebrity. We flew into San Juan on Friday and stayed overnight at ... Read More
My DH and I took our first cruise on board the Celebrity Summit over the week of Christmas. We have cruised on several other lines before, this was our first time on Celebrity. We flew into San Juan on Friday and stayed overnight at LaConcha resort in Condado. It was a lovely resort with plenty to do, infinity pools, beach front, and in a safe area of San Juan. We enjoyed our stay. We took a cab over to the port around noon on Saturday and boarding was the easiest I have ever experienced. We walked right through everything and were on board in less than 15 minutes sipping our champagne. We had a number of excellent upgrades this trip including pre-paid gratuities, premium beverage package, and concierge class balcony stateroom. We never had any trouble using the beverage package, everyone was very helpful and we never had to wait or try to flag down a waiter. I think we received better service from most of the bar staff because we had the package. They knew who we were by the 2nd day and they were always quick to wait on us. The stateroom was very nice with a decent size bathroom. DH appreciated the slightly larger shower that allowed him enough room to wash his hair without damaging his elbows. We enjoyed our balcony a number of times to just sit and read or observe an island before or after going onshore. The beds were clean and comfortable and stateroom stewards Makir and Jonathon were very helpful. They delivered fresh ice daily, our afternoon canapes, and were always smiling and happy when we saw them in the hall. Michaels pub was our favorite place on board, being rather picky about craft beer, it was nice to have a varied selection. Iwan and Julio were fabulous as bartenders in the pub. The elite reception was held in Michaels most afternoons so it didnt' open to other customers until 7pm. We enjoyed early access at 5pm each night. We would often stop in here for a drink or two before dinner. Dinner was always good, with some dishes being exceptionally good and other just good. We ate in the main dining room every night for dinner. We ate breakfast at the buffet most days, lunch was on shore since we had so many ports. The buffet breakfast was always good and they had sushi and snacks available every time we went by. The hamburger grill was good, the pizza station was excellent and always crowded, we enjoyed the build your own panini station a couple of times as well. The omelettes were very good at breakfast as was the benedict station. The overall appearance of the ship was very good with only a few places showing wear and tear. There was always someone cleaning and painting and repairing as you went around the ship. Everyone was always very friendly and smiling. The shows were very good, the aerialists really stole the show each night. We had all the regular shows and then a special Christmas Eve show after the last show that was very good. It was standing room only for the Christmas show but all the other shows had plenty of seating. The only time we waited in line for anything was the Christmas Day buffet brunch. It was good and there were tons of stations and lots of food but I don't think it was that much different from the regular buffet. They also had Christmas Carolling, Christmas Trivia, and Christmas music playing in most of the public areas. St Croix, We got off the ship and wandered around Frederickstead for a little while then got one of the cheap taxi shuttles over to Christianstead where we explored the fort, town, and boardwalk. We stopped at tle local brew-pub but they were out of their local beer so we drank Carib and had a bite to eat. The fort here was beautiful and very peaceful. It was Sunday so there were no rangers to give tours but it was great to just wander and read the signs. St Kitts, We had been here before so we arranged a private tour that included Brimstone Hill, Caribelle Batik, Romney Manor, and time on South Friar Beach. The tour was excellent, we had a lovely time. I highly recommend seeing Brimstone Fort, it was amazing. Dominica, Almost all of the tours and excursions were cancelled due to heavy rain the night before. We couldn't get to the gorge or any of the waterfalls. Roseau was a dirty town with tons of solicitors, the people were rude and dirty. I didn't feel comfortable walking around, we had two different men follow us trying to get money and then yell at us when we wouldn't give it to them. We got back on the ship and wrote that island off. Tortola, We arrived on Boxing Day which is a local holiday. This made it a wonderful day to wander the island with no one hassling you to buy things or give them money. We enjoyed a leisurely walk and visit to Pussers pub. St. Thomas, We'd been there many times so we just hopped a cab over to main street and walked around to do a little shopping. Had bushwackers at the bar on the 99 steps then lunch and local beer at Jen's cafe near downtown. We walked back to the ship along the water, it was a very relaxing day. Overall, we really enjoyed our trip on the Celebrity Summit. We had received a lot of upgrades and perks which made it very easy to enjoy our trip. The weather was good, the services was great, and the islands were beautiful. I would travel with Celebrity again. Read Less
Sail Date December 2013
We were pleasantly impressed with our cruise on the Celebrity Summit, sailing Christmas week, 2013. This was our first cruise with Celebrity, having sailed many times with Princess, NCL and Royal Caribbean and it surely will not be our ... Read More
We were pleasantly impressed with our cruise on the Celebrity Summit, sailing Christmas week, 2013. This was our first cruise with Celebrity, having sailed many times with Princess, NCL and Royal Caribbean and it surely will not be our last. There was something different about Celebrity. The entire staff was not only efficient and friendly, but they all had very positive attitudes. This is something we had not seen before on other ships. Also, the ship did not abuse their announcements. Twice per day we heard that we were in port and then later we heard from the captain that we were ready to sail and what the distance to the next port and the expected seas. There was no announcement for "Bingo Bingo Bingo" or "Art Auction begins in 5 Minutes", like we have had on other ships. Even the disembarkation ran without announcements. Passengers left their rooms on time, had a delicious full breakfast and met at their various destination points on their own. Leaving the ship was quite smooth. We were traveling with a family of ten: my parents (73, 75) and my sisters family (48,45,19,17) and my family (52, 49, 21, 19) in a total of five rooms. Four were outside cabins on Deck 2 and my parents stayed on Deck 6 with a balcony. Our rooms were practically the same size as my parents room minus the balcony. There was ample closet/drawer space and our luggage fit nicely under our beds. Nice flat screen tv with good channel selection. Bathroom was fine, shower was good. Window was a very large circle. We had no problem with staying on Deck 2. We had read about a slight smoke smell in the Deck 2 hallway and we noticed it ourselves. It did not effect our stay but we did write about it on the comment card before we left the ship. The food exceeded our expectations. We had breakfast in the Oceanview Restaurant on Deck 10 every morning. There were so many stations that there were no lines. There were at least a dozen omelet stations. Many, many items to choose from. There also were waiters coming around with coffee/tea refills and fresh pastries. We were usually off the ship at lunch time, but visited the Oceanview in the late afternoon for a snack. Many flavors of ice cream both soft serve and hard were available with candy toppings if desired. We also loved the fresh tossed Caesar salad, the fresh grilled pizza and the pasta and salad bar. Also, water, iced tea, lemonade, coffee and tea are available all day long. We appreciated this! Dinner we had select dining and had reservations for 6:45pm on Deck 5 of the Cosmopolitan. Our waiters were fantastic and really made our dining experience so pleasant. My daughter has food allergies to soy, vegetable oil, shellfish and tree nuts. We had filled out a special needs form on Celebrity's website before the trip and once onboard we met personally with the assistant maître 'd. We cannot fully express how wonderful her allergies were addressed. She pre-ordered her dinner for the next night each night before with the asst maître 'd. He let her know which foods she could have and she did not have one allergic reaction the entire week. We were very impressed and thankful to Celebrity!! We did not pay extra for the specialty restaurants. $45 per person is not necessary to us. The food choices in the main dining room were original and creative and delicious. Don't miss the crème brulee. The shows on the ship were great! The stage in the theatre had a multiple hydraulic system. Parts of the stage went up and down. The cruise singers and dancers were very good and we enjoyed their productions. We especially liked the performance of the "cirque acrobats". We also saw Comedian, Buzz Sutherland and really loved our Finalists@Sea performers: Melinda Doolittle, American Idol finalist from Season 6 and Matt Giraud, American Idol finalist from Season 8. We also enjoyed the Motown band. During our Sea day, we watched the Chef competition which was like Iron Chef. So much fun. We also had a wonderful discussion about food on the ship and then toured the gigantic galley. Because this was Christmas Day we were lucky to have an elaborate Christmas Brunch in the main dining room. On Christmas Eve in the same room we were treated to an elaborate dessert reception. Yellow beach towels were left fresh in our room each night and blue pool towels were available at the pool. This was a nice touch. In addition to the main pool and hot tubs, we enjoyed the salt water Thalassotherapy Pool, but remember to take off your sterling silver jewelry before entering, as it can tarnish. The fitness center has newer equipment and a nice variety. There is a beautiful two story library located mid ship. We enjoyed relaxing in the late afternoon on Deck 4 in very comfortable lounge chairs. Here is where we watched the best sunsets. We had five ports of call: St Croix, St Kitts, Dominica, Tortola and St Thomas. Our favorite beach was Garden Cane Bay in Tortola and our best shopping was in St Thomas. Dominica is a volcanic island with beautiful flowers, plants and trees. We did not book excursions through the ship. We negotiated for island tours and beach afternoons with cab drivers in each location. Prices varied from $100 for all ten of us to $200 for all ten of us, depending upon the island. We rented chairs at the various beaches from $3 to $10 each chair depending upon island. Our cruise on the Celebrity Summit was just wonderful. We loved the level of service on this ship. The ship itself is not so huge so you do not get lost. Its rather classy. The staff was polite and friendly, especially the guest relations staff. There are just the right amount of games and activities! All ten of us had a fantastic vacation! We will definitely cruise with Celebrity again.   Read Less
Sail Date December 2013
This was a repeat cruise for us. We enjoyed the Christmas cruise on Celebrity Equinox so much in 2012 we did it again in 2013 and we have already booked in 2014. The 2014 cruise on Equinox will span 11 days, span Christmas and New Years ... Read More
This was a repeat cruise for us. We enjoyed the Christmas cruise on Celebrity Equinox so much in 2012 we did it again in 2013 and we have already booked in 2014. The 2014 cruise on Equinox will span 11 days, span Christmas and New Years and go to the Western Caribbean instead of the Southern. So to say we are biased very positively toward this ship is an understatement. That is not to say we did not learn a few new things this year. (Note: I just read a review here from a fellow passenger who was on this same cruise with us this year and I can hardly believe we were on the same ship. We encountered nothing that would confirm their negative comments.) We are an American couple in our sixties who rise and retire early. Boring, maybe, but we love the Celebrity Equinox because it seems to be bustling at most any hour you want to bustle. Booking was Concierge C3 on deck 12. This room is on the part that juts out, on the angle, just aft of center on the port (left) side. The angle pretty much doubled our veranda size from last year. This is nice. Check it out. Here are my comments. Entertainment - it’s fine, but we don’t really use it. Too late for us. Gambling - maybe $20 total. Not a necessity for us. Shops - Fun to look. Bought some souvenirs. Specialty dining - We have tried them all. if you like culinary theater with your food it is a good deal. The price differential is not worth it for us versus the main dining room, but if you want to dress up and pretend, it can work. For sure there will never be crumbs on your tablecloth or empty water glasses. Food is more varied, but on par with standard venues (in my opinion). Main dining (Sillouette)- pay your gratuities up front and get the select dining. You can pretty much always eat when you want. We always did “table sharing” and met some really nice and interesting people. The maitre d’ often would seat us with folks from the previous night since she keeps that info. Food is good to excellent. Service is intense and professional. Portions are small allowing you to try several. Order a day ahead and you can get a specialty meal. Ocean View Cafeteria - huge choices and good food considering how many different nationalities needed pleasing. If there is a leaning toward one food nationality or the other, it is not American. There are many countries to sample. Cafe al Bacio - for coffee and tea concoctions plus sweets. it is great. Very relaxing. Drink package - GET IT. Book early enough and it is free, but by all means get it. It makes the cruise all inclusive with no hassles and nothing to sign. Room - very nice and clean. Nice bathroom, TV, bed, sofa, everything. Some complain it is too small and not enough storage. Recommendation is take fewer clothes and be thankful for what you are getting for a very reasonable price. The room attendant was ubiquitous, but not intrusive. If you needed something, you got it and he kept the room in perfect shape (except for our junk) and replenished. We never ate in our room because we never got into the habit of dining in our bedroom at home. Excursions - we did one ship sponsored excursion in St. Marten. It was a catamaran trip to snorkel. With about 12 guests, the motor powered catamaran took everyone snorkeling and then on an hour cruise of the island with rum drinks. We got way more entertainment than we paid for. Great time. Bars - we especially liked the Sunset Bar for sailing out of each port a 5pm daily. The Pool and Mast bars are convenient. The Molecular Bar is a treat. Pools - The “everyone pool” is vibrant, adult only pool is indoors and quiet. How considerate is that? Some folks don’t like the smell of chlorine. The alternative is not pretty. Internet and other Communications - It’s there. It’s rather costly. It’s not easy to use. It needs an overhaul. Customers should be able to sign up and get credentialed online far in advance of the cruise. Overall - this ship is big, bold and beautiful. At the end of the day, you are proud to board it. It is not trendy, gimmicky, nor does it create an adrenaline rush with zip lines and the thrill d’jour. For that we are grateful. If you are considering bringing more than one tuxedo, choose another cruise line. It offers everything to us and all in moderation, but in a clean, orderly and first class manner. Staff are its greatest asset. Our brief experience with Celebrity and the Equinox class has been extremely positive. Celebrity is a first class operation that has proven a good investment for us to ensure a relaxing, engaging and rewarding vacation. You will not be disappointed with this line if your expectations are reasonable. Disclaimer: I have no association with Celebrity or any cruise line or any travel business. We are just plain customers who have had consistently good experiences with Celebrity. Read Less
Sail Date December 2013
This is our second cruise with Celebrity after cruising with them to Alaska on Century in 2012, although we are established cruisers with other cruise lines over the past 18 years. We very much enjoyed the cruise aboard this modern ship ... Read More
This is our second cruise with Celebrity after cruising with them to Alaska on Century in 2012, although we are established cruisers with other cruise lines over the past 18 years. We very much enjoyed the cruise aboard this modern ship stopping at some interesting islands including St Kitts, where we took the Sugar Train excursion around this scenic coastline.Sadly it rained heavily on Christmas Day when we arrived at Barbados preventing us heading for the beach that day. Although the ship was decorated beautifully for our Christmas cruise, disappointingly, Christmas Day was a little flat with no festive Christmas entertainment like a panto. In common with our previous cruises, we expected a small gift from the cruise line and at least a decorated dining room table with crackers etc but to no avail. However, the kids were looked after on their special day. We had an excellent balcony stateroom which accommodated a comfortable sofa bed for our teenage daughter. Could have done with more drawer space as we had to rely on the overhead lockers. Our cabin steward served us well keeping the stateroom clean and hygienic. Great not to be overlooked on the balcony. Food in both the main dining room and buffet was of excellent quality and selection. Breakfast service in the dining room was slow, so we kept to the buffet where tables were always available. When ordering medium cooked meat dishes in the dining room, they always presented it rare which is not to everyone's taste.The same problem occurred in the Murano speciality dining option when we could not even slice our duck that was tough and chewy and disappointingly had to be sent back, causing knock on service delays at the table. The catering staff presented a wonderful brunch on Christmas Day with great choices including chocolate fountains to indulge!   Read Less
Sail Date December 2013
Just returned from a 7 night Eastern Caribbean cruise during the week of Christmas. We have cruised with Celebrity before and because we are Elite members, enjoy some of the perks - like free laundry, dry-cleaning and internet. We also ... Read More
Just returned from a 7 night Eastern Caribbean cruise during the week of Christmas. We have cruised with Celebrity before and because we are Elite members, enjoy some of the perks - like free laundry, dry-cleaning and internet. We also prepaid our drink packages and tips before we left. We stayed the night prior to the cruise at the Embassy Suites in Fort Lauderdale, arriving at the boat by noon - just in time to breeze through security and then onto the lunch buffet. Into our room by 1:30, with luggage arriving before sail away. Safety drill was well organized with everyone very attentive. We had planned this cruise to be away for Christmas - both DH and I were in need of a break and some true rest and relaxation - which is what we got. We didn't do that much on board - no late night activities or partying - just reading, relaxing on deck, a bit of gambling, and the occasional coffee at the cafe. We did find the regular coffee to be terrible this cruise so were grateful for the Cafe Americano at the cafe. DH and I ate in MDR each night but one. Food was excellent, although service was a bit slow at times. Our waiter had many others to serve and seemed to be constantly in motion. One night we ate in Tuscan Grille - food was fantastic and service was wonderful. Not sure though if the extra charges for speciality restaurants are really worth it though. First two days at sea were a bit rough and with an aft cabin, seemed worse. Things improved once we reached San Juan, Puerto Rico - first port of call, where it rained off and on. We didn't leave ship so enjoyed some quiet time. The next day we were in St. Maarten, but as it was Christmas day, most stores on the island were closed but the ones at the pier were open. We ventured off the ship and walked around for a while. The last port of call was Basseterre, on St. Kitts. Went on a excursion - a historic narrow gauge railway that was interesting - a very different view of the island. Made it back to the ship just prior to sail away. With over 600 children on board, staff did an excellent job of keeping them busy. We occasionally saw them (doing scavenger hunts or going off to another activity). Enjoyed the evening shows most nights in the theatre. The usual musical/Broadway show, a magician another night, a cirque like show another, American Idol finalists another. All shows were well attended. The ship was decorated for the holidays with Christmas trees and a display of gingerbread houses in the main atrium. Traditional Christmas dinner was served on Christmas day as well. They had a midnight mass for those who wanted to attend. Disembarkation was smooth as well - off the ship and through customs and at the airport in under an hour. All in all a restful week and a real break.   Read Less
Sail Date December 2013
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