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Sail Date: October 2011
Please excuse if following is boring but was a real chill out cruise. My wife and I have just returned from a smashing 10 nighter on the Celeb Equinox which we thoroughly enjoyed and went too quickly. Everything went well with no ... Read More
Please excuse if following is boring but was a real chill out cruise. My wife and I have just returned from a smashing 10 nighter on the Celeb Equinox which we thoroughly enjoyed and went too quickly. Everything went well with no complaints (except Wales rugby result against France when docked in Athens !!!!). The ship was outstanding, all the crew (no exceptions) were so helpful and first class and the food... YUM !!!. The shows in the evenings were very good, energetic and good variation (unlike some previous cruises we have been on). Plenty to keep you occupied throughout the day and when we had some bad weather (rain) whilst at Santorini, the entertainment was re-arranged that morning to provide even more events. This was a great example of how 'on the ball' and pro-active the whole crew were. First class. Our room attendant Dennis and our waiters Muriano and Joey were excellent at all times and social. All deserve star gradings. The ship was close to capacity but still felt had plenty of room and good to see that some passengers (mainly Spanish) told clearly not to 'reserve' their beds/chairs by the pool or elsewhere on the decks by clearing off somewhere else and returning later. Their belongings were put to one side and when returned (as in some cases 4 hours later) instructed would happen again. They soon stopped. Fortunate to have met several lovely fellow passengers for chin wags and our table companions were great fun. One issue we would like to comment on was the increase in cover charge for the speciality restaurants which now cost $30 a head. This may appear trivial but we noticed that there were free spaces on each evening.... unlike previous cruises we have been on where it was between $15 to $20 each. May not sound much but it put off other guests in booking an evening after meeting a few over the cruise days. Anyway, once sampled the food at dinner in the evening why go speciality. Top quality. One of the best cruises we have been on. Great time and hope to go again in the future. Read Less
Sail Date: October 2011
Having spent an enjoyable holiday aboard Eclipse I can only endorse everything Dr Paul has to say about this holiday. We have travelled on most of the cruise lines at some time or another, and have never felt we were being conned for ... Read More
Having spent an enjoyable holiday aboard Eclipse I can only endorse everything Dr Paul has to say about this holiday. We have travelled on most of the cruise lines at some time or another, and have never felt we were being conned for every penny on board. Whilst the ship is delightful and food extremely good, we were disgusted at the cost of drinks on board. Whilst on holiday we always have a bottle of wine each night, but because of the cost made a bottle do for two nights. Celebrity should be aware that they will price themselves out of the market, if they continue along these lines. The cost of shore excursions were also prohibitive, and we heard many complaints about this. Because of the cost we did not take any excursions, once again Celebrity loosing money. When we were in Venice last year, we had a shuttle bus to take us right into the water bus station, free of charge, but Celebrity charged $20 per person for a shuttle boat to St. Marks Square, once again extortionate. With regard to the entertainment, on the whole it was good, but the pianist and the ventriloquist had people leaving the theatre in their droves. We also felt the first of the cruise company shows was aimed at a far younger audience than those cruising today. It was so load we heard complaints from quite a few people that they came out of the theatre with a headache. As you said, Dr. Paul, Dru think of your clientele. We very much enjoyed Michaels Club when Rik Steele was playing, and had to hurry to get to the bar after the show as he was so popular. Read Less
Sail Date: October 2011
We cruised from Southampton on the Celebrity Eclipse on the 14th October 2011. Very similar to the Equinox. Staff excellent from the Captain to the Cabin staff, ship usual Celebrity quality, well organised Embarkation and Arrival home, ... Read More
We cruised from Southampton on the Celebrity Eclipse on the 14th October 2011. Very similar to the Equinox. Staff excellent from the Captain to the Cabin staff, ship usual Celebrity quality, well organised Embarkation and Arrival home, Food in all areas was of the normal high quality.Weather very good for October, everyone happy? Yes BUT someone in Celebrity Head Office probably an Accountant (only looking at the bottom line), obviously had no idea about how the passengers would react to outrageous drink prices throughout the ship and being charged for visits to The Bridge, The Kitchen, The Engine Room and other on board activities. $4.50 for 1 litre of water. Wine in the Moonlight Sonata dining room at a 400% mark up on UK prices.We felt sorry for the Somelier who were very helpful and trying to please. We all expect to pay corkage in a restaurant or bar but where we find unreasonable prices we can obviously go elsewhere, this of course is not possible on board. Two years ago on the Equinox drink prices were not cheap but were much more reasonable. It was very noticeable that on the Eclipse in the theatre, restaurants and cafes many of the staff who normally sold drinks were walking around trying to sell drinks unsuccessfully. By the last four days the price of Trips to the Galley, the Bridge and the Engine Room were greatly reduced. This may sound like a whinge, but hopefully Celebrity will take this as a friendly report and all future cruisers will be aware of the situation. On the entertainment front, just a gentle hint. The majority of passengers on our cruise were 'mature' but a couple of the entertainers seemed to be unaware of this and their content was often extremely offensive and crude and was making fun of the very age group they were entertaining. On the last night approximately 15% of the audience walked out before the end of the show. The last night was particularly bad when the ventriloquist attempted comedy of a crude nature, much to the embarrassment of the some of the ladies in the audience. He should have stuck to what he is good at. Comments like 'wouldn't you like a bit of Yorkshire in you' are unacceptable unless you are in a working mans club not directed at an 80 year old lady. Dru we love you but please 'GET a GRIP' In spite of this we will sail with you again, if you will have us? !! Read Less
Sail Date: October 2011
We decided to travel to Southampton by coach from Liverpool, glad we did as the traffic congestion on arrival in Southampton was horrendous and I think we may have panicked if we had been on our own in the car. Check in was easy although ... Read More
We decided to travel to Southampton by coach from Liverpool, glad we did as the traffic congestion on arrival in Southampton was horrendous and I think we may have panicked if we had been on our own in the car. Check in was easy although there was a delay of about 20 minutes at security which was not a problem to us. The ship was absolutely sensational, clean, bright and modern, our stateroom and attendant were excellent. We ate in the Moonlight Sonata on the late sitting (we'll go select dining next time)and because the quality of the food was so good decided not to pay the excessive supplement to eat in one of the speciality restaurants, even though people we spoke who had visited them gave a glowing report (but not worth the supplement) We thought the entertainment was first class as did most of the people we spoke to, the comedian from Wales was particularly good as was the ships dancers and musicians. A special mention for Dru the cruise director, he is so enthusiastic and obviously enjoys his job (buy a new joke book Dru). The bad bit!...The drinks are so very expensive, I have never seen so many tables in a restaurant without a bottle of wine at dinner, the sommeliers were almost redundant. All in all though, this was a great holiday on a fantastic ship with first class staff providing excellent service,and met some lovely people, well done Celebrity, see you soon... Read Less
Sail Date: October 2011
We sailed from Southampton on 14 October, having travelled down from Cardiff by train. Embarkation: Not impressive. It took nearly an hour to shuffle around the hall in single file. Other lines let you sit down until called. Cabin:We ... Read More
We sailed from Southampton on 14 October, having travelled down from Cardiff by train. Embarkation: Not impressive. It took nearly an hour to shuffle around the hall in single file. Other lines let you sit down until called. Cabin:We were originally on deck 6, above the theatre, but the noise drove us to ask for a move which was done speedily and efficiently, to Deck 10. Top marks.Cabins smallish,with drawer space at a premium, but excellent shower in large bathroom.Spotlessly clean. Dining: We had Select Dining after paying £221 gratuities in advance. But the tables we were given were always next to a service station.The better areas appear to have been assigned to those who had cruised with Celebrity before. No problem, but an early indication of the dual class system on board. For instance, the best bar was arguably the Sky on deck 14, but each evening this was reserved largely for the Captain's Club members.The small area left was for smokers, and it was usually difficult to get service. The self service restaurant was the Ocean View on deck 14, which had easily the most comprehensive range of food I've experienced, but at peak times it was extremely difficult to find a free table. These were not always cleared quickly, though strangely, there was always a surfeit of staff pushing drinks (of which, more later). Entertainment:External acts brought in were mixed, but those who stood out were Irish comedian Adrian Lynch, Welsh comedian Mike Doyle, and songstress Lindsay Hamilton deservedly brought the house down. But the funniest was a juggler/comedian, whose name I didn't note but should have. To attend a popular act, one had to get to the theatre half an hour early. P & O lay on 3 shows a night to obviate this. Why can't Celebrity? Drinks: As others have noted, the prices charged will stop me cruising with Celebrity in future. Two single gin and tonics £14?(Not even Schweppes!) Cheapest wine about £21. Gratuities: The brochure says Reception will give people who had pre-paid a voucher to prove it. One old lady at Reception was told they don't, to her obvious distress. We told our cabin steward we had, which he says he understood, yet left 2 envelopes when we checked out, which is another reason we will now be returning to P & O. Read Less
Sail Date: October 2011
Celebrity Eclipse 16 night Med cruise, October 2011 As usual, we travelled down to Southampton the day before our cruise, its 195 miles and takes on average 4.5 to 5 hours, worst trip was 7 hours plus. We have stayed at the Holiday Inn ... Read More
Celebrity Eclipse 16 night Med cruise, October 2011 As usual, we travelled down to Southampton the day before our cruise, its 195 miles and takes on average 4.5 to 5 hours, worst trip was 7 hours plus. We have stayed at the Holiday Inn Express at Nursling, a few times, so just a short journey to the docks. Since our last visit in May, they had become a recommeded hotel for a local childrens theme park, and it was a little noisy. We have decided to stay elsewhere in future. We had been very lucky in getting an invite to visit the QM2 on the 14th October, the same day as we sailed on Eclipse. Having had a good meal at the local Beafeater the night before, we skipped breakfast, packed the car and proceeded to the QE2 terminal. We had a very interesting tour of QM2, in a group of ten with a good guide, followed by an excellent leisurely lunch with wine. We knew it would be tight to get to Eclipse, and it was 2.20pm when we left the dining room! We disembarked, fortunately the car was close, and drove to the City terminal, quickly unoaded our cases, parked the car, and checked in. We were one of the last to check in, we boarded (no photographers!), drank the 'welcome' drink, and went to our Aqua class cabin, where we arrived at 3.05pm! The difference between the two ships was a stark contrast, the traditional decor of the QM2 to the modern light decor of Eclipse. We popped down to Blu, our restaurant, as we had heard that our favourite waiter was on board, when we got there he was on the maitre d's desk, and we got a wonderfull greeting. When we got back our steward introduced himself, and went on a case hunt, as only one of our cases had arrived. This was our 5th cruise on Eclipse, all in the same cabin on the 'hump', so might know that we are very happy with the ship, it was like coming home. We had also reached 'Elite' status, the top tier in their 'rewards' scheme, which intitled us to several perks. First two days were sea days, and again the Bay of Biscay was kind to us, in these 2 days they held the 'Senior Oficers' cocktail party in the Sky lounge, where the only problem was getting an non alcoholic drink for my wife! I also did the Elite bridge visit, it was a fairly large group and a fairly short visit would not bother again! First port was Cadiz where we just walked into town and explored its many narrow streets, returning to the ship for lunch, which consisted of a drink and a few rolls from Cafe Bacio. We attended several shows with 'guest' artists, some good,some not so good. We did not attend any production shows, as we had seen them before. many pax were unhappy having to go early to get a seat in the theatre, seams to be the same on most ships! The next day was a sea day, which we spent drinking coffee, doing crosswords, and failing miserably in answering the quizz questions. We always went for the wonderful Blu breakfasts, which was always a lovely unhurried event. In the evenings we always dined early, so we got our waiter, several other couples were doing the same, and the 5 tables for 2 were nearly always occupied by the same couples, often in seated in a different order, so we all became friendly. The food and service were sublime, and nothing was to much trouble for our waiters. Items from the MDR were obtainable, but we never felt the need. There were 2 'secret' sweets, never on the menu, but available if you asked (Creme Brulee and Apple Pie). Next port was Cagliara, which we have visited before. We have cruised the Med many times, and have done the tours that interest us,so we did not do any of the ships tours on this cruise, so again, we just had a walk round the town, we normally find somewhere to explore. One of the perks of Elite is the 'happy' hours between 5pm and 7pm where you are provided with drinks and nibbles, we really enjoyed ourselves there, meeting a couple we had met before, and another couple we got to know. The next day was Palermo, we had seen all sorts of dire warnings about the port, but frankly, we thought it was not as scarey as Naples! Another sea day spent at leisure, enjoying the ship. We had prepaid our tips, and purchased a Premium non alcoholic package each, which we found excellent value, as latte's were $5.25 each and Tea $4.75 we also had sparkling water in Blu every night, at a rough guess, the average drink priced worked at around $3, we loved the no signing, no tickets involved. Then it was Venice, the favourite port of the cruise for us, it was $20 for the boat ticket, and I noticed a sign saying one way trips were 7euro's, so not ripped off too much! We walked as far as the market, and were very suprised to see vegetables for sale from our home town in Lincolnshire! We returned to the ship with heavy parcels and a lighter wallet! We had an invite to an Elite sailaway on the helipad, the crew had put some chairs out on the helipad, trust us to choose two in front of an almighty loud speaker, which deafened us when they turned the music on! It was very cold, so much so they had to fetch some blankets for us, it was a wonderful experience, but it was so cold! Next it was Dubrovnic, and as usual, people had not read the paper, or listened to the announcments, and had failed to take goverment ID's with them, and were turned off the bus at the dock gates by the border guards. Again, we explored this intriuging town, making purchases on our way round! We were then over halfway through the cruise, at sea heading toward home, but with a couple of stops on the way. The Captains Club celebration was held on a sea day, usual speeches and jokes, and a selection of food available, they had some great beef being carved, in which I indulged. That evening in Blu i had a wonderfull steak, but the next day i decided I had eaten to much beef the previous day! We noticed in the evening that many of the officers were 'on patrol' mid evening, we had several chats, in particular with the Guest Relations Manager And so to Cartegena, another port where you can walk off the ship into the town centre, so off we set to explore the place. Down one off the side streets we saw a set of 3 escalators outdoors, quite unusual we thought, so up we went. it turned out to be some roman ruins on a hill overlooking the town. We were somewhat surprised to see one of our dinner companians, who uses a buggy, at the top! That evening, the captain warned us it would be rough the next day, which was a sea day. As forecast, it was rough with 9 metre waves and 40/50 knot headwind, and in the morning the captain announced he was slowing down for passenger and crew safety. We took some pills and retired to our stateroom for a few hours. We felt fine later in the afternoon, so went o the Elite event and dinner in Blu. After dinner we were walking past the shops with some of our dinner companions when the captain again made an announcement. He explained that as we had slowed down so much, we would arrive in La Coruna in the late afternoon rather than mid morning, and we were due to leave at 9pm. He then annouced that we would not be going to La Coruna, and our reaction was that we would be going home somewhat slowly. He the said that with the co-operation of the Miami headquarters, and the port of Vigo, we would be docking in Vigo mid morning, and leaving early evening. We were delighted, as were many as they had not been to Vigo. Others, of course complained, but we did not fancy La Coruna in the dark with lots of places closed. Full marks to Celebrity for organising this at such short notice, other lines were cancelling ports completely. Docked as scheduled in Vigo, on a bright sunny day. Despite some moans, many seemed to enjoy our last port, the shops and restaurants must have welcomed this surprise visit by 3000 passengers, including around 35 children and 235 Americans. Once again, the Bay of Biscay was fairly kind to us, as we packed our cases and enjoyed our last chat with friends in the Sky Lounge, then our final meal in Blu and the farewells. I occasionally bought a glass of wine at dinner, and was paying around $9.25 for a glass of wine (which was a generous freepour) which is around £5.81, a similar price charged in many better hotels and restaurants in the UK. Cheapest bottle of wine in a Hilton recently was £20.00 equalling around $32.00, not sure why many were complaning about the prices of drinks on the ship When we awoke at 6am, we were back in Southampton, down to breakfast in Blu at 6.30am as it opened, when we finished we found out we could disembark, so returned to our cabin, picked up our carry off's, and walked off the seemingly deserted ship, quickly found our cases, surprisingly the customs hall was not manned, and off to the car which was parked close by. We were in the car and ready to go by 7.30am, the best disembark ever, and as it was a Sunday, a quick exit from Southampton, and home by 11.30am! In all, a wonderful cruise, perhaps our best ever, with the crew and food the best we have ever had. This not to say it was perfect, we had a few issues during the cruise.With the cabin being under the pool deck, around 7am we often got 'wake up' call around 7am, when the pool butlers started putting the sunbeds out. As mentioned previously, my wife often had a problem getting a soft drink at the Captains Club events, the waiters bring round a tray of alcoholic drinks, we ask for a non alcoholic drink, and off the waiter goes, often forgetting the drink, or another passenger highjacking it before they returned. After our visit to Vigo I went to guest Relations to pay some excess euro's off our account. There were 3 staff on duty, but it turned out only one of them was able to handle the transaction, and he was serving one passenger, with another waiting. Each transaction took several minutes, and I left the queue as it was time to get ready for dinner. When I left, there were 7 passengers waiting to do cash transactions! Looking at my account on the TV next day, I noticed that I had been charged for some drinks in a bar, and had not recieved the Internet credit due, so another trip to guest Relations, when I was able to pay in my Euro's, and sort out the overcharges. Never saw the Guest Relations Manager again, so could not hassle him about the service! Did not recieve a final account, but fortunately I had noted the ammount due as we went to bed on the last night. Just before we left for our cruise, Celebrity announced that Constellation would be coming to Southampton in 2012, to do a series of 'food and wine' cruises. We had already booked an Azores cruise on Eclipse, but this new cruise really appealed. so we enquired if we could change our cruise. Our Personal Cruise Specialist was really helpful, and changed our booking without charge, unlike other cruise lines we have used. We lost our free carking, that offer was not available for the new cruise. Read Less
Sail Date: October 2011
The transfer bought from Celebrity from Rome to the port is not worth the money. Celebrity's buses were at a hotel way out of the city of Rome, so by the time you take a taxi to this hotel for their bus, sit around waiting for the ... Read More
The transfer bought from Celebrity from Rome to the port is not worth the money. Celebrity's buses were at a hotel way out of the city of Rome, so by the time you take a taxi to this hotel for their bus, sit around waiting for the bus to leave, it would have been much cheaper for two people to hire a private car shuttle and get there in half the cost and half the time. The Silhouette ship is the most beautifully decorated I have ever seen. And the embarkation process was as smooth as silk. However... This is my 16th cruise, and 7th with Celebrity. Over the years I have learned to love cruising with Celebrity for three reasons: 1) The indoor heated pool on the Millennium class ships, 2) The wonderful Friends of Dorothy gatherings, and 3) The superb dining. Well, Celebrity on the Solstice class ships such as the Silhouette have managed to eliminate all three reasons why I loved Celebrity. First, the indoor pool is no longer heated to a comfortable temperature. Not only that - on our cruise from Rome to Bayonne New Jersey, half the time the pool had a net over it, or there was no water at all in the pool. As to the Friends of Dorothy gatherings - Celebrity decided to have it at the Martini Bar, which is the busiest and most scattered bar of the entire ship, so nobody could find anyone among the crowd gathered there. It is like trying to meet up with someone for the first time at New York's Grand Central Train Station at rush hour. Last, and the saddest of all, the dining: I remember the days when the Celebrity waiter would offer fresh pepper for each course, and scrape away the crumbs at the end of the main course. No longer. You neither get the offer of fresh pepper nor the clearing of crumbs. In fact, our single waiter and his assistant had to serve 14 passengers. The worst decision Celebrity made was to place tables merely 1 or 2 inches away from each other. I had requested a table for two, and our table was inches away from the next. The end result was like eating in a canteen, where the waiter had to throw dishes at you from left, right, behind you or even reaching from across the table. If you read the wonderful description of Celebrity's website on their new Silhouette - each feature they highlight requires an additional fee, which is not mentioned. As to the Cruise Port of Bayonne New Jersey where the Silhouette docked at the end of its journey, the terminal is clearly not equipped to handle a ship the size of the Silhouette. When we arrived, it took hours for the luggage and passengers to get off - many hours after the scheduled arrival, and causing many passengers to miss their flight. Some friends of mine didn't get off till 12:30 PM, as the next passengers were already getting on board. (On my travel summary from Celebrity, the scheduled arrival time is 3 AM.) To describe how ill-equipped the "cruise port" is - here is the procedure for the luggage: small cages of luggage were first one by one off-loaded onto the dock. Then the cages were lifted two by two by forklifts onto a truck. Then the truck had to driven the luggage cages to the cruise terminal, where each cage had to be lifted off the truck and then the luggage had to be taken out of each cage to be made available for the passengers to pick up. This of course took hours. Think of 2,886 passengers with at least 2,886 pieces of luggage. There were only two trucks at a time being loaded. The procedure for passengers were no less cumbersome: even when we were told we could get off, we had to stand for half an hour on the stairs and exit, waiting to get off the ship. After we got off the ship and got onto buses which had to transport all the passengers to the terminal, we sat on the bus for another 10 minutes because the terminal could not accommodate beyond a certain number of passengers. The entire disembarkation process took hours. Bayonne New Jersey as a cruise port is definitely not ready or prime time. Read Less
1 Helpful Vote
Sail Date: October 2011
I think a cruise is really what you make of it, and even though some things were not perfect, I loved the trip and have already booked on the 2012 Westbound TA. The ship was new and clean and shiney, and nothing broken or worn. My ... Read More
I think a cruise is really what you make of it, and even though some things were not perfect, I loved the trip and have already booked on the 2012 Westbound TA. The ship was new and clean and shiney, and nothing broken or worn. My cabin seemed very large - i could dance in it and the 3 deep drawers under the TV help all my non-hanging clothes. Lots of hangers in the closet. The tap over the bathroom sink needs a longer spout - you need to turn it on full, otherwise it actually dribbles down the outside of the basin and onto the bench. Very nice bathroom otherwise. No clothesline in the shower :( The heart of the ship is the 12-deck high Atrium lobby with the 8 glass elevators. Thankyou to the couple I saw dry-humping in one of the elevators... that is burned onto my retina's. Lots of beautiful lounges - something for every taste and volume level. The Martini Bar seats 34 people and is standing room only before dinner and after the shows, but if you get there in-between it's deserted and you get a good seat. Nightly dance bands played very loudly down in the Lobby, so you could not talk very easily at the martini bar, but if you just wanted to sit with your drink and listen to the music and watch people dancing, that's fine. Quasar - the nightclub, was always empty. Bistro on 5 had great staff who always remembered which coffee, juice and crepes I liked for breakfast. Oceanview Buffet was often crowded, but the food was good. VERY grumpy Pizza guy and sad face pasta guy - what was that about?? Lawn Club Grill is fantastic - the staff were thrilled if you accepted their invitations to get up and help prepare food. The Fillet Mignon and the Lobster macaroni Cheese there were amazing. Do bring a sweater or jacket though - it's quite breezy there, even with the heaters on. The Hideaway was my favourite place. Lots of odd recesses to climb into and hide with your diary, iPod or a good book, while enjoying their coffee and getting all the natural light coming down from the atrium. Often people had afternoon naps there, while the pianist played down in the lobby. Also, an amazing selection of Teas served at Cafe Albacchio - either hot or iced. Ensemble Lounge is a very dark jazz lounge, shared by most of the speciality restaurants. Nice place to have an affair... Q'sine... HMM glad i tried it, but would not go again. Staff were great, and the food was very good, but SO much of it, and you kinda had to play with it to eat it. Sucking ice pea soup out of a chemistry set with a straw... Just not my idea of a dinner. The main dining room - things to really be warned about... If you go Select, you will be tucked away on the upper level. Only the Set dining people get the main level where all the action is. Also, if you go select and you don't pre-book, you will almost never get a window table. The longest we had to queue was 5 minutes, but they have a line for those with reservations and another line for the walk-ins and you just felt a little "naughty" if you had not reserved. The dining room was quite dark, hard to read the menus and the food was nice, but nothing spectacular. Gym was light, and well equipped. At 6am sharp all the treadmills were occupied. Note - the funnels do smoke alot, and we heard there was the smell of engine smoke from the aft balconys. Unlike the Gas turbine M class, this ship has four V16 Diesels. And with the two funnels always floodlit at night, we would go up to the lawn and see them absolutely pouring smoke. Read Less
Sail Date: October 2011
After staying 4 days in Rome, we used Rome cabs for our transportation to the port. Embarkation was a breeze and we were on the ship in about 10 minutes. DINING- We signed up for select dining and we made reservations on line prior to ... Read More
After staying 4 days in Rome, we used Rome cabs for our transportation to the port. Embarkation was a breeze and we were on the ship in about 10 minutes. DINING- We signed up for select dining and we made reservations on line prior to the cruise. The reservation system worked great and we never had to wait for a table. All of the meals we had in the dining room were fantastic. There was ample variety on the menu and every dish was prepared as ordered. The service was great and they would always ask us if everything was fine or if we would like other entrees or additional desserts. We also ate at the buffet on deck 14, and the layout allowed for free movement between stations. The food was also very good with a great variety of dishes to choose from. CABIN- Our cabin (concierge class) was very nice, and I liked the interactive television feature. My wife felt the room was too small and the drawer space didn't meet our needs. I thought the bed was very comfortable and the shower was larger than most on other ships. ACTIVITIES-We enjoyed the trivia and sudoku competition, however there was only 1 mah jongg set on the ship and it was never to be found. My wife received spa services(massage and hot rocks), and she said that it was the best treatment she has had on any ship. I went to the gym daily, and it had all new equipment and plenty of space. There is also a jogging track above the gym. It was fine in the morning, however in the afternoon it is not usable due to the lounge chairs that are moved onto the track and people just standing on the track. The casino had a variety of games and I liked the no smoking feature. PORTS-We used private tours for each port and hooked up with cruise critic members to join us for the excursions. Without going into detail, we hit the major highlights in Israel, Capri, and Palermo. In Mykonos, we walked into town and hung out for a few hours. In my opinion, Mykonos was a wasted stop. DISEMBARKATION-took only about 5 minutes. Rome cabs was there on time for our trip to the airport. Also we met many cruise critic members and enjoyed their company. I want to thank Al & Donna, Mel & Sharon, Jack & Shelley, and Fran & Scott for making the cruise most memorable. Read Less
Sail Date: September 2011
Listed below is the good, the bad, and the ugly. Perhaps due to the number of cruises we have taken, it has made us more critical. We are not looking for perfection in a cruise, but we also don't look the other way when things go ... Read More
Listed below is the good, the bad, and the ugly. Perhaps due to the number of cruises we have taken, it has made us more critical. We are not looking for perfection in a cruise, but we also don't look the other way when things go wrong. We enjoyed our cruise, but the below is for the benefit of future cruisers and Celebrity. Sorry, we don't sugar coat our review. Room There was quite a bit of dirt in the corners of the bathroom. There was no cold water. Not enough hangers. Had to argue with steward to remove items from refrigerator. He finally did. HVAC thermostat -â€" The wall thermostat needs to have fan and better temperature controls. The HVAC output vent was right above our bed and many people complained that the constant dry air caused dry mouth and sore neck. It was necessary to turn the thermostat way down to avoid this condition. There needs to be some sort of way to deflect the air. Plug outlets -â€" I'm sure you have heard this before, but there needs to be more plug outlets in the room. Pool Went to outdoor pool towel cabana. Asked clerk inside for a towel as there were none on the window. She said there was some on the other side of her cabana. She didn't want to get up to walk two steps to the other window to give us a towel? We would also like to see longer hours for the hot tub and pool. Even if this meant only leaving open one hot tub or one pool.A midnight swim is very enjoyable for some. Clocks Often the clocks in the pool area and other places on the ship were off by hours. A clock in each room would be a nice touch. Our advice, wear a watch. Dining Room Our table mates told us that their steak was tough one evening. My wife's steak was also tough. They mentioned it to our waiter and even commented that their jaw is sore from chewing and they are having difficulty cutting the meat. Our waiter came back with a sharper knife and said that this should solve the problem. From the dirty look our tablemate gave the waiter, the matre de came over to check and was also shocked that our waiters solution to a tough steak was a sharper knife. He immediately brought a much better steak. Likewise, the Ahi Tuna steak was over cooked and he brought another one that was cooked seared and rare, cooked perfectly. On another night, the key lime dessert was so bad that it could not be eaten. Overall, the food was about equal to 'Golden Corral' restaurants, that being about a 2 to 2.5 star restaurant out of 5. We did not find any of the food spectacular. Perhaps if the head Chef Paskal was not out doing so many cooking demonstrations, the food might have been better? Dress Code -â€" Whereas we did hear many complaints of people who were turned away from the dining room due to improper attire, overall, all agreed that there had to be a line of decorum. That if they allowed one person in not dressed correctly, that it would cause a chain reaction for others. It seems that they were just 'testing the waters' in the restaurant to see if they would really turn them away. Good job MDR!! Staff In wanting to disembark the ship, the TV stated that disembarkment will start at 11AM. Signs around the ship also stated 11AM on deck 1. We went to deck 1 at 11AM and Lindy rudely told us that we are not disembarking at 11AM and to return to our room. We believed her and got back on the elevator and returned to our room. As soon as we got to our room 11:08, they announced on the loud speaker that everyone can now go to deck 1 and disembark. By the time we fought the crowd, we did not get off the ship until almost 11:25. We were only at this port for a short time and had many errands to run. She did not need to send us back to our room and she did not need to be rude about it. All the other staff was exceptionally friendly with smiles from ear to ear. Celebrity Life Activities -â€" The activity leaders (Mike Gibbons and Leuisa Cortez) were both personable and friendly with what they did! Unfortunately, there were not enough activities. For such a long cruise, there should have been continual activities. There should really have been twice as many activities. With as many old people on the ship, where were the talks on various medicines, diabetes, vitamins, exercise, etc. Casino -â€" The slots were too tight. Many casino's advertise that their slots pay out 95%. Every person I spoke with lost lots of money on the slots. We had a group slot pull, putting over $400 in one slot machine. My wife is a CPA and a numbers person and calculated that this machines pay out was closer to 60%. Likewise, many of the old people could not understand all the various slot machines. I would recommend that the casino set up 3 or 4 practice slot machines so that people can learn what it means to play various lines and such. Also, Texas Holdum is a game played with a deck of cards and a dealer, not computers. People who played the computer Texas Holdem and lost were suspicious of the computer being 'fixed'. Many people who normally played Texas Holdem did not play at all, including myself. Room Stewards Our room stewards was always very polite, quick and thorough. They were great. What happened to the towel animals we use to get? Once I returned to my room and my shirts magically were folded and stacked on the bed. Wow! Waiters and staff in MDR (Main Dining Room) Waiters and staff were very polite and remembered the drink we ordered and had it ready for us right after we sat down. Kudos! On the other hand service was slow in bringing us our food and removing our dishes from the table. It was so slow that a few times it caused us to be late for other scheduled ship activities. SHIP APPEARANCE Elevators -â€" either they were not large enough, not fast enough, or not enough elevators. Too often the elevators were full and we had to wait for another one. During disembarking we had to wait for 8 elevators before we could get on. A ship of this size with this many people should have more or faster elevators. 10th Floor Buffet -â€" I could not understand why some salad bars on one end of the buffet were different than the other salad bar. It became necessary to walk around the WHOLE buffet to see exactly what was served and what differences there were in the buffet. The buffet was not explained when we got on the boat. The Sushi buffet was great, except the hours. Opening the Sushi buffet from 5:30 PM to 9PM creates a big problem if you have early dinner. How can you enjoy dinner at 6PM if you just filled up on Sushi at 5:30? We switched to late dinner (9PM) so that we could enjoy the sushi. Signs -â€" There needs to be better signs for when people get off the elevators. Instead of FORWARD and AFT, better would be like what hotels have. Rooms 7501 and greater LEFT. Rooms 7500 and less RIGHT. Or something similar. Even after 17 days in the same ship, the older people were still wondering around looking for their room. RECOMMENDATIONS There needs to be (on the TV) the various bars, grills, buffets, small sandwich shops, and other places to eat. It should also include the daily menu for the MDR so that it is not necessary to go to deck 4 to check to see what is being served each day. It should not really be difficult to add a food channel to the current list of TV channels that would only be for the various food issues around the boat. FOOD -â€" The food (on the average) was only mediocre. Some nights were very good and some nights were very bad. There was not enough variety of foods. Why was there no Trout, Halibut, Sea Bass, Orange Roughy, and others. Many of the menu items were just simply repeated over and over again. SHOWERS -â€" There needs to be cold water and better water temperature regulation in the shower and sink. Most hotels are going to a circular shower curtain rod. This would be a great idea for these small bathrooms as they would give more elbow room and would also prevent the shower curtain from blowing inward into the shower and sticking to you. It would be a cheap update and should give the shower about 4 cubic feet of more space. CAPTAIN & STAFF It would be nice if tables had the option of having a guest staff person join their table for a night. INTERNET The Internet is too expensive on the boat. We purchased 2 hours on the first day for $99. The ship should be encouraging people to bring their lap tops and doing work and other things. Perhaps even arranging multi player on line games. Not only would people (and especially children) specifically want to cruise with a line that has this, but it would cause people to stay in their rooms more and this can cut down on staff requirements. Second problem is that on this cruise, the average age per person had to be around 65 years old or older. This range of people are usually not computer literate. I had numerous people tell me that when they were not able to connect their laptop, the Internet store wanted $75 per hour to diagnosis and hook them back up. I suggested to one person to find any teenager and they should be able to easily get you back on line. That person took my advice and got back on line and bought the kid some Cokes for 5 minutes of work. Requiring a special 'log out' when done surfing the net is also ridiculous. If you don't use their special log out, the minutes that you bought kept ticking away. One time I quickly shut down forgetting to use their special log out and lost a half hour of minutes. CELL PHONES It's known that cruise ships have their own cell towers on the boats. Either free cell phone usage should be given or a MUCH reduced rate. The first cruise line who does this will quickly grab a larger cruiser audience. In this world of communications, cell phones are a necessity, not a luxerry. There needs to be a cheaper alternative. Once more: The wife and I waited 2 years for this cruise. We DID enjoy it. We DID have a good time. We DID come back 7 pounds overweight. We DID meet many new friends. We WILL return to Celebrity again to take another cruise. Read Less
Sail Date: September 2011
We have just returned from a 12 day Eastern Med cruise on the Celebrity Constellation. We had a wonderful time and gladly recommend Celebrity to any cruisers. The embarkation process in Istanbul was fast, well organized and efficient. ... Read More
We have just returned from a 12 day Eastern Med cruise on the Celebrity Constellation. We had a wonderful time and gladly recommend Celebrity to any cruisers. The embarkation process in Istanbul was fast, well organized and efficient. Upon boarding, we went straight to the Spa to make reservations for massages. When we returned to our cabin, our luggage was there. The staff were all very friendly and accommodating. I did not hear any staff talking about the Hotel Manager and received excellent service from the cabin steward and staff. I had requested some special items in our cabin because of a medical device I travel with and it was delivered promptly, as promised. The food in the MDR was very good and the wait staff and servers were attentive and very nice. The menu choices were varied on every evening and were well received by all of the guests sharing our table. I do believe that the food was not quite as good as we experienced on the Summit two years ago. However, the differences were not that significant. Also, I must point out that chefs are different from one another. That difference does not necessarily correspond to "worse" or "better", just different. The food in the buffet on Deck 10 was quite good. We experienced the Pasta Station, the Stir-fry station, the Mexican Station, and others. We had no complaints with the service. I frequently saw servers carrying trays and getting drinks for guests, and not just alcoholic ones.The entertainment was adequate, though I must admit that this is an area that is not a high priority for us on a cruise. Perry Grant was quite different, but had a huge following. I admit that after just a couple of visits, I became a fan. The casino was well appointed and had a good variety of games. The casino staff were very friendly and helpful. Sadly, there were not many guests who chose to participate on this cruise. The ship sponsored excursions were well organized and, for the most part, very informative and interesting. As with most cruises, it seems that there is always one excursion where the guide is less that satisfactory; but I have to admit that that is a very subjective and personal point of view. Debarkation was a snap! We did early exit because of an early return flight. We were off the ship at 7AM with plenty of time to make our flight. In conclusion, we plan to sail with Celebrity again for our next cruise. I will admit that we do not take three or four cruises per year and we are not at the top tier of the Captain's Club. Perhaps that is a good thing because it seems that we can still clearly see the great things that Celebrity does without expectations of "special" treatment. I believe that all of the guests on the Constellation had the opportunity to experience the special treatment from a staff that was welcoming, efficient and attentive. Thank you Celebrity! Read Less
1 Helpful Vote
Sail Date: September 2011
Have been back over a month now and thought it high time I put in my review. Here goes ; Solstice Med cruise 12 nights starting 5th Sept All travel arrangements were made via Celebrity and although more expensive there is the ... Read More
Have been back over a month now and thought it high time I put in my review. Here goes ; Solstice Med cruise 12 nights starting 5th Sept All travel arrangements were made via Celebrity and although more expensive there is the comfort factor of Celebrity making sure you get to the ship and the coach waiting for you when you arrive. Flew from Glasgow to Amsterdam then on to Barcelona and then the coach to pick us up. Absolutely no problems with this and luggage arrived the same time as we did. We had booked a Celebrity suite but a couple of weeks before the cruise we had been upgraded to a Royal Suite and it was fab. Big lounge and dining area plus an additional guest bathroom which my sister commandeered and the best bathroom at sea we have had so far. Double sinks, walk in Shower and Jacuzzi bath. The Balcony also had a Jacuzzi on it and this was put to really good use especially after a long day off the ship when we could just relax with a glass of bubbly. Very nice indeed. We did not experience any overt noise from the resort deck apart from some music during the day which in no way spoiled our cruise or enjoyment of the balcony . George was our butler and he was most courteous and professional in his manner. We did not ask too much of him only that we got those little fruit tartlets with afternoon tea (even left them on the days we were not in the cabin).He also arranged our speciality dining requests but other than that we did not have any other little jobs for him to do apart from a couple of early morning breakfasts in the suite. Dining in general ranged from good to very good in the MDR although I did find the wine service a bit hit and miss as we all had the premium drinks package we had to flag down the waiter to get a refill. As we were on select dining we could not sort this out for the rest of cruise as we dined in different parts of the dining room .My one real complaint is the very poor cheeseboard in the evening (same stuff as you get in the buffet in the morning ) . I have suggested that they offer the cheeseboard that you can get in Murano for an additional supplement for those that wish to have this but still have the standard cheese plate for those that do not wish to select their cheese .I know that some people will not like this but if it means getting a better quality selection then so be it. The speciality restaurants were as good as ever and I would always go back to Murano and Tuscan grille at the drop of a hat. We dined in Tuscan Grill when leaving Villefranche and because of the picture windows it was lovely to see all the twinkling lights (and thats before the wine had kicked in! ). We ate breakfast in Blu as we were allowed this due to being in a suite . And by the way we had no difficulties in arranging this whatsoever . We did not dine in Blu in the evening as my sister is a very plain eater and the menu did not appeal to her. But we were asked if we wanted to dine in the evening by the head waiter so cannot understand why some people have had difficulties on this score. Entertainment is I feel the one area that Celebrity needs to work on. Some of the shows in the theatre are dated and there was not one comedian on board for the cruise. The majority of the passengers were English speaking so I do not think this was anything to do with language barriers etc. Some of the other groups were fine but if you have been on a Celebrity cruise before you will get the feeling that you have seen them all before. Premium drinks package worked really well for us. It was great not to have a bar bill at the end and as we enjoyed the Martini bar it was nice to try different drinks and if you did not like them well try something else then! Will definitely do this again on our next cruise. The overall cruise was one of our better ones due to the company that we met and also the itinerary. Read Less
Sail Date: September 2011
The Celebrity Equinox is a beautiful ship meticulously cleaned and maintained. The Eastern Mediterranean ports-of-call would make up a perfect itinerary except that each stay is too short by at least half. Even at that, first time ... Read More
The Celebrity Equinox is a beautiful ship meticulously cleaned and maintained. The Eastern Mediterranean ports-of-call would make up a perfect itinerary except that each stay is too short by at least half. Even at that, first time visitors to these ports-of-call (like ourselves) have to visit so many unskippable sites in so few days that it really is an exhausting trip. Aquaspa class offers nice accommodations (the showers are fantastic), better dining, and closer proximity to the pool and spa decks. The other advertised in-room amenities were just marketing hype: the "floral arrangements" were a single bud in a tiny vase, the afternoon canapes were marginal when they weren't irrelevant because of being ashore, the aroma stuff was nonexistent as was the "pillow menu" (though I have no doubt you can get as many pillows as you want with a quick phone call or word with the cabin stewarts). We loved the ports-of-call and the ship was spectacular. However, leaving Santorini before 10PM is immoral (especially when the ship simply holds station most of the night in front of the next port-of-call at Mykonos). Giving Celebrity the benefit of the doubt, I suspect that huge cruise ships in port beyond closing time for the souvenir shops would screw up the evening ambiance on the Greek islands. If we consider a repeat of the Eastern Med cruise, we'll give careful consideration to the smaller cruise lines with ships that can stay in port later or, alternately, the bare bones cruises that have you forfeit comfy cabins, good food and on-board entertainment for rock bottom prices and much longer port stays. It just might be better to spend the money saved on restaurants and entertainment in the ports and just use the ships for clothing storage and a place to sleep. Read Less
Sail Date: September 2011
We enjoyed a 10 night cruise on this beautiful ship. We have sailed Celebrity before, once on Century and twice on Millenium. We wondered how Millenium could be over-shadowed, but we found out on Equinox! Although she is a massive ship, ... Read More
We enjoyed a 10 night cruise on this beautiful ship. We have sailed Celebrity before, once on Century and twice on Millenium. We wondered how Millenium could be over-shadowed, but we found out on Equinox! Although she is a massive ship, she never seemed overcrowded. We also found it relatively easy to find our way around, as there is a similarity in the layout of Celebrity ships. This ship is immaculate, we found no fault. Our cabin was spacious and the bathroom larger than we have found on cruise ships, with a good sized shower (with proper door, no flimsy curtain!)and plenty of storage for all our bits and pieces. Slight problem with the wardrobe in the cabin being close to the bed, made it a little awkward, but a very minor point. The balcony was a good size, with comfortable furniture. We made good use of it, as the weather was wonderful! Our cabin stewardess (Odeta from Lithuania) and her assistant to be really attentive. Every need was met and more! We chose second sitting for dinner, and found no complaints. We found the wait-staff, Arslan and his assistant Paulo to be polite and efficient, as well as entertaining! We had most agreeable table companions in Peter and Julie, Reg and Joy,and really enjoyed their company! None of us felt the need to use the speciality restaurants, as we were all well satisfied with what was served to us in the main dining room, the quality of the food was outstanding. We ate breakfast and lunch in the Ocean View Restaurant, and were impressed with how well organised it was. The absence of trays made for less of a "canteen" feel, and for anyone who needed assistance to get their food to the table, there was always someone around to help. The choice of food was amazing, and from plain eaters to those with a more sophisticated palate, everyone was catered for. The entertainment on board was more or less what we had experienced before with Celebity. West-end type shows, cirq-de-soleil type acts, the usual A Capello group, a very talented latin singer and guitarist, etc. The Celebity resident orchestra were outstanding. We enjoyed most of it. The only thing I would say was that the theatre performance for the second-seating dining was before dinner at 7 pm and we found this a bit awkward. If I recall correctly, on the other ships it was after dinner, and we felt we would have been happier with that. Small point only. We like to dance, and found the music excellent around the ship. The ports of call were interesting. New to us were Sicily, Turkey and the greek island of Myknos. We tend to do our sightseeing independently, but there were plently of organised trips to be had, both from the ship and to be organised at the port. One small piece of advice, if you take the local bus from Kusadasi to Ephesus, be aware that you will be dropped off 4 km from the top of the site. We found this out to our cost, but happily shared a horse and trap to the top of the site with a young spanish couple. The walk back to the bus stop from the bottom of the site was downhill, and only 1 km, so it worked out fine! Taxi will take you to the top then wait for you at the bottom. The site is breathtaking. We found the other ports interesting, and if you have not been in this area before, well worth the trouble. We would not hesitate to recommend this beautiful ship to you. You will be looked after to the highest standard from the moment you board until the moment you disembark. Nothing is too much trouble, and as we kept being told, anything you want, you only have to ask! Read Less
Sail Date: September 2011
Excellent start to cruise, no problems with embarkation & stateroom as expected. (Sailed on Eclipse to the Baltic last year). The food and service in the main dining room was of the previous high standard - this time we chose to ... Read More
Excellent start to cruise, no problems with embarkation & stateroom as expected. (Sailed on Eclipse to the Baltic last year). The food and service in the main dining room was of the previous high standard - this time we chose to have select dining to give us more flexibility which we found worked well for us. We ate in two of the speciality restaurants which, although expensive was a nice treat and most enjoyable. The quality of the entertainment varied, with some shows better than other, or perhaps not to our taste. More time in ports would have been appreciated, especially Venice and Dubrovnik. In Venice we noticed how long the queue was waiting for the shuttle boats back to the ship and cut short our sightseeing to make sure that we were not late back on board. More information regarding the closure of some sites on certain days would have been helpful. All service on board was very good - special thanks to our stateroom attendant. The end of the cruise was not so good!! We were due to leave the ship at 9.00 but did not reach our car until shortly before 11.00. ( Last year we had left the ship, collected our luggage and walked to our car within 15-20 min.) Utter chaos would best describe this years disembarkation, collection of luggage and transfer to the car parks. We hope that in future Celebrity will take action to improve the disembarkation process, because unfortunately this is the last thing that we remember of what otherwise was an excellent holiday. Read Less
Sail Date: September 2011
Embarkation was the usual slow laborious process but, with patience and good will, we were processed, received our cruise cards and made our way onboard. Disembarkation went very smoothly and we found our luggage very quickly. First ... Read More
Embarkation was the usual slow laborious process but, with patience and good will, we were processed, received our cruise cards and made our way onboard. Disembarkation went very smoothly and we found our luggage very quickly. First impressions. Magnificent ship. The ship still has the "new" smell, the carpets are all springy underfoot. Everything exudes superb build quality. The public areas are all beautiful, ship extremely well laid out. Our concierge stateroom on deck 10 was ready and waiting for us. Everything worked perfectly. Our steward introduced herself to us and we received perfect service from her and her team throughout our cruise. Sun loungers - plenty of availability around the ship. Loved the fact that they all had cushions. Food - we dined every night in the main dining room. I've seen various negative reviews about this, but, in our opinion the food and service were first class. We never felt any need to visit any of the specialist restaurants. Very nice to see properly prepared kippers and smoked haddock in the MDR at breakfast. The Ocean View Cafe had a good assortment of food at breakfast and lunch but evening? Oh dear very disappointing it just closed up. After the evening show we would make our way there expecting to find coffee and pastries. Were they there? no they were not, but, plenty of other disappointed people who, obviously, were there with the same intension. The ship needs a proper pastry chef. It pains me to say it, but, I have experienced much better deserts and evening catering on Princess and RCL. Oh yes, and please can the bar staff be instructed in the art of making an Irish Coffee. The one I received was AWFUL. It seemed like it was just a latte with a shot of whisky and SQUIRTY cream from an aerosol on the top. Ships crew - unfailingly superb. Watching them manoeuvre such a large ship in and out of port, I was full of admiration for the skills of the captain and the bridge crew. On board entertainment - all musicians and the singers and dancers were superb but seemed to be let down by the content of the shows. Big production shows, oh dear, after such a build up from the cruise director we were disappointed. Shows seemed badly put together and throughout the 12 nights were very repetitive. Cruise Director - its probably me, but the guy just irritated me every time he came on stage and opened his mouth. We just couldn't warm to him. Michaels Club - What a disappointment. I was expecting so much. A small depressing place with no atmosphere. The connections party was held there and there were just too many people for such a small venue. It's a shame that they could not use it as a cigar bar. That would liven it up. Fellow guests - we found everyone polite and courteous. Ideal travelling companions and good company at dinner. Ports of call - all these were exactly as expected and did not disappoint. On balance, we had a wonderful cruise. The positives greatly outweighed the negatives. This was our first Celebrity cruise. Would we cruise with Celebrity again? Most certainly. Minor niggles aside, the overall quality of the experience was superb. Read Less
Sail Date: August 2011
We arrived at Rome airport and were greeted by Celebrity staff and when we had retrieved our bags they were taken by Celebrity to be transported to the ship we were then taken to our coach for the 65 minute transfer to the port the whole ... Read More
We arrived at Rome airport and were greeted by Celebrity staff and when we had retrieved our bags they were taken by Celebrity to be transported to the ship we were then taken to our coach for the 65 minute transfer to the port the whole procedure was so smooth and efficient On arrival at the port we had no waiting time and were on the ship very quickly we then went to have lunch in the Ocean view which was excellent before going to our stateroom our bags arrived within an hour The ship is beautiful our stateroom on the starboard side was very comfortable and we relaxed before the ship sailed for our first port Santorini The itinerary was excellent and we had overnight in Istanbul where we had 2 tours booked we also booked a tour in Santorini which was well worth the trip as we saw the island the only drawback was the very long wait at the cable car at the end of the tour (we were told there are long queues) but very exhausting in the heat! The ship was spotless the staff attentive and friendly the entertainment very good We had the 9pm sitting for dinner in Britannia and the staff there were excellent as was the food We were celebrating my daughters birthday and there was a song performed by the staff much to the amusement of the guests ! We have used celebrity before on the Eclipse and the standard on Equinox was equally high we have already booked on Eclipse for a cruise next year The itinerary was excellent I would have liked longer at the beach at Mykanos on a tour which was 4 hours duration and would have prefered to just use a beach closer to the ship and then see more of the town Istanbul is a huge city Kusadasi a crazy shopping area with mega fake goods ! We did not go to Ephesus (too hot) and Salerno was interesting as we had already "done" Amalfi Naples and Sorrento previously To sum up Celebrity is our favourite cruise line as the standards are very good I hope they will keep it up Read Less
Sail Date: August 2011
We are a family of 4 and we have sailed with Royal Caribbean and with Norwegian in the past. This was our first Celebrity Cruise on the lovely Silhouette. We had originally booked it because it was scheduled to go to Egypt, we stuck with ... Read More
We are a family of 4 and we have sailed with Royal Caribbean and with Norwegian in the past. This was our first Celebrity Cruise on the lovely Silhouette. We had originally booked it because it was scheduled to go to Egypt, we stuck with it because our travel agent said we would love it! We checked in after a 5 day stay in Rome. Civitavecchia was a 45 minute train ride to the port. Very easy and cost effective. What was not so pleasant was the shuttle system from the pier entrance. It was poorly organized and there was no defined place to stand and wait for the shuttle to check-in. We basically had to read the sign on the shuttles arriving to make sure it was going to our ship and make a run for it. After 3 attempts we finally got our luggage stored under the bus and got some seats. A big free for all with a me first attitude. Not so fun with kids in towe. Once we arrived to the check-in tents, yes, tents....the luggage porters motioned for passengers to load their own luggage onto the carts which was a first time experience for us on a cruise. The benefits of a concierge class booking made no difference upon check in. Actually, people who took the train with us from Rome who had standard rooms made it through their line faster than us. Our daughter's luggage arrived to the stateroom damaged and an item was missing. After all this was done and forgotten we did begin to enjoy this beautiful ship. The ship is very elegant and stylish. I loved it but the kids found it boring compared to the Allure which we sailed on last March. We, my husband and I, thought it was a great size and had everything a couple could want. Adult activities were plentiful and we certainly enjoyed the wine tasting events. The sommeliers were informative and pleasant and it made for lovely and pleasant afternoons on sea days. Our 16 and 9 year old children enjoyed the Fun Factory and the X-club however the amenities for children on a ship like the Silhouette were for the most part non-existent compared to what they have experienced on RCCL and Norwegian. The biggest disappointment was the small pool on the pool deck and the fact that only half of it was made available to the 400 children on board during our sailing. There was no kids pool area. The service level we experienced was fabulous throughout the cruise. It was exceptional at Bistro on 5, Murano, Tuscan Grill and Qsine. The specialty restaurants were delectable! Where the service was mediocre was at the ilounge and at the buffet. There were a few people that worked in the ilounge but the guy who seemed to oversee the lounge was arrogant and easily flustered which led him to speak without a fliter in a very unprofessional manner. We tried to avoid the buffet the most part but on the days where we had to go there we found that it was a little less polished and the wait staff was generally more aloof. It might have had something to do with the "Me first attitude" of many of the guests on board and the general pushiness of the guests in crowded areas and on the elevators. This brings us to the culture of the guests on board. This European cruise was a first for us so I'm not sure if this is just the way it is or if this was unique to the dynamic of the guests on the cruise for this particular sailing. One thing Celebrity must resolve is the inability of the pool butlers to execute Celebrity's no reservation policy of chairs on the pool deck. The amount of reserved chairs not being used for several hours at a time was ridiculous and even more ridiculous was that people were saving 2 sets of chairs. One set in sunspots and the other in shaded areas. The ports were fabulous and I can't really comment on the shore excursions because we booked all our ours independently through local tour guides. If I had a magic want though, we would have had a full day in Santorini, the 6 hours were just too short once you factored in tender time to get on and off the ship. I would have easily traded the 3rd day in Israel for and extra day in Greece. Do not walk up or down those steps in Santorini. Big mistake unless you like navigating donkey poop on marble steps. Our Stateroom was very clean, new, elegant and would have been perfect for the 2 of us. It was a little crammed for 4 people and I found the storage area above the beds hard to reach. The bathroom was nice and spacious and the storage there was plentiful. We did not really order canapes so I am not sure I would book Concierge class again. The 4th bed was a trundle and I do not like the set up. It makes the balcony near impossible to get to after turn down service. We much prefer the pullman system. The shows were good and our cruise director was very entertaining but we only saw him on stage. As a family we agreed that we preferred the shows we saw on the Allure though. We found the ones on this sailing got repetitive after 3-4 nights. What we did love was the live entertainment on the pool deck, in the lounges and throughout the ship. There was a fabulous a Capella group from Michigan and a lovey Jazz band that accompanied our new favorite jazz singer Azure McCall. She was simply sensational! What a voice! The Captain was adorable! Being of Greek descent I guess he couldn't help it! His daily updates were witty and charming. Disembarkation was quite easy but again when it came to the shuttles, directions to the shuttles were non-existent and getting on was another free for all reminiscent of embarkation. Party was over!!! Loud and clear!!! In summary, my husband and I would love to cruise with Celebrity again once we are empty nesters. We know we will enjoy elegant and refined surroundings with delectable food and wine with excellent service. If and when we do, will will go out of our way to avoid boarding any ship in Chivitavecchia. Until then, we will likely stick with RCCL. Same company more suited to families. I will miss Murano until then that's for sure! Read Less
1 Helpful Vote
Sail Date: June 2011
Having cruised with the same compay 6 times around the Caribben and Hawaii we decided to cruise closer to home so having heard how good Celebrity Equinox was we thought we'd try a Solstice Class ship! We flew from Leeds and the ... Read More
Having cruised with the same compay 6 times around the Caribben and Hawaii we decided to cruise closer to home so having heard how good Celebrity Equinox was we thought we'd try a Solstice Class ship! We flew from Leeds and the flights/transfers were booked through Celebrity and although it all worked out fine on departure day and disembarkation that was the only 'downside' to our trip......not as organised as it should have been for a premium line. We hit the check-in at peek time so had a 45 minute wait in a queue which we've never experienced before but one of those things! Once onbaord it was a treat to be met with a glass of bubbly then we went to find our cabin, no maps to follow but we found it quite easily and were impressed as it was slightly larger than the balcony staterooms we'd had before, a nice seating area and all laid out well with good decor. The bathroom was the best yet experienced on a ship (and many hotels!) plenty of space for our toiletries and a glass door and a mirror which didn't steam up! Off to explore, the ship is lovley and classy decor not in the traditional dark colours of many, lots of spaces to sit and take in the atmosphere and it didn't feel like a large ship at all. We had 'select dining' as we like to dine when the fancy takes us rather than a set time, we made a reservation a couple of times but always got a table and never had to wait whatever time we decided to dine. We dined in 'Tuscan Grille' one of the speciality restaurants and had a fantastic meal, but the meals in the MD were good and always hot and served with a smile and great service. We were impressed with the buffet for breakfast and lunch, lots of choices but the same each day, a slight variation or theme day would have been nice but this is not a complaint just an observation. The staff were some of the most pleasant I have ever encounterd and always willing to chat when you were out and about. The entertainment was good, a variety of shows but I feel this is the hardest area to please people, but I go if it's soemthing I enjoy and do something else if it's not to my taste. The daily programme of events wasn't thrust down your throat which is a bonus and we particularly enjoyed our evening of 'Celestial Navigation' under the stars. A thoroughly enjoyable cruise made so by such a great choice of ship and we will be cruising with Celebrity again! Read Less
1 Helpful Vote
Sail Date: May 2011
We flew into London then bus to Southampton and stayed at the Dolphin Hotel for 2 nights. Embarkation went smooth, the room was well appointed. 1st problem came with the people smoking on their balcony. I called management and they dealt ... Read More
We flew into London then bus to Southampton and stayed at the Dolphin Hotel for 2 nights. Embarkation went smooth, the room was well appointed. 1st problem came with the people smoking on their balcony. I called management and they dealt with it right away. I am very allergic to Smoke Ship Info: Daily schedules were delivered the night before and were well done. Dining: Breakfast - buffet was good. Served Breakfast in Dining room - food arrived cool. Didn't return to served breakfast. Lunch - good. Tried several areas for lunch. Dinner: meals were good (not excellent) except for 2 that had to be sent back. We were not the only ones who had returned their meals. We eat at 2 of the specialty restaurants at 35.00 each and both were excellent. Activities: We sat in the lounges, shopped on board, swam, exercise room, walked the decks. All were enjoyable. Staff Service: Room service - excellent, Dining service was excellent, Specialty Wine tasting room service - excellent, Bar servers - very good, Breakfast and lunch servers- very good. Service Desk - one lady was very abrupt.(more on that under Entertainment) Entertainment: So so but missed the demographics of those on board. We got to meet many others on board who were also disappointed of the type and quality. I must say this was the lowest rated entertainment compared to all other cruises we have taken. Next - we went to the upper deck to hear the musicians and looked forward to Dancing only to experience a large portion of this room was for smokers. We had to leave and never went back. The Main Atrium - there was always live music and when part of the Big Band played the tiled floorarea was filled with couples dancing. We did as well and really enjoyed it. That was one day then the rest of the time there was a Jazz group, however the music they played - nice to listen to but not the beat to dance to. Couples just stood around hoping for a number they could dance to. After the 3rd day of this I went to Customer Service - located in plain sight of the Atrium floor area, and mentioned to the young lady could she get a message to the entertainment manager regarding a change to the music. She was abrupt and told me that the Jazz group was requested??? Well my request fell on deaf ears because this same group continued day after day with no one able to enjoy a dance. I have been on so many other ships where dancing in the atrium is enjoyed by so many. Shore excursions: Brugees- great time there. Had the best Belgium ever at a restaurant in the town square. Berlin: 3 hr bus ride each way. The bag lunch was not only unhealthy but whatever that 1/2 sandwich was - was uneatable. Ever the Apple was bruised. Guide was good except we spent more than an hour driving in circles in the city then rushed to look at some sights - too rushed. Sharon and I broke away to go through the Jewish memorial - one other couple from our bus joined us. Best part of OUR tour. ON bus ride back to ship - given another bag snack - the other 1/2 uneatable sandwich. If ever again I will get the ship to make us a bagged lunch. Helsinki: Great time there St. Petersburg - 2 days - go go go but overall - rushed through palaces, etc, it still was worth seeing. The arranged lunch was OK. Tallinn: Great city to tour - forget the other tours. We went to the Farm - OK then to visit a home (this was a set up by the home owner) waste of time. Stockholm - we loved seeing the City. Problem was our tour guide had an appointment for another tour a 4pm and rushed us through the Ship museum. She actually got off the bus early and the bus driver took over. He knew more history and points of interest than the guide. Copenhagen: After that tour in Stockholm I decided we would do our own walking tour. We got to see so much more than others on board that took Cruise Tours. We took river boat tour - few on board and had plenty of one on one with the guide. We would go back. We went off the tourist beat to where locals shopped and eat and had a great lunch at a sidewalk cafe. Disembarkation: This went smooth. We took a bus to a Heathrow Hotel, spent a night then flew home. This Cruise cost us approx 1000.00US each more than we could have paid for a similar cruise on another cruise line. Unfortunately we have had better consistent meals, service and entertainment on many others. Since this cruise we and 9 other siblings took a 7 day Alaska Cruise in mid September on Carnival. It was better in so many ways- surprise! Best Regards Dwayne Jacobson Read Less
Sail Date: May 2011
We love cruising and cruise twice or more a year. We arrived early at 11am to avoid lengthy queuing in our car as previously and waited in the foyer for half an hour or so until allowed up to the boarding lounge. Quite a large number of ... Read More
We love cruising and cruise twice or more a year. We arrived early at 11am to avoid lengthy queuing in our car as previously and waited in the foyer for half an hour or so until allowed up to the boarding lounge. Quite a large number of crew were also arriving so all credit to them for the seamless changeover. As noted by an earlier reviewer there were a lot, such a lot, of very elderly and disabled people on board. It once took us an hour from the scheduled meeting time for a trip to get ashore to the coach. The crew were trying to lift very many disabled people in wheel chairs and scooters down a steep plank in a general free for all disembarcation. I was wondering if there is not some maximum number that can be coped with on a ship before it represents a safety issue in the event of an evacuation. The Oceanview gets very crowded and it helps if people act with consideration for their fellow diners. I was astonished when an elderly lady without a dish or cup in hand sat down next to me one day to wait for her husband and proceeded to sweep the uncleared items from her table on to the cleared place of my husband who had gone for desert. The staff were clearing quite quickly but she did not wish to wait. An elderly man in a singlet at luchtime was very offputting. As noted in a previous review the number of people with tattoos, male and female, is increasing. When we first started cruising with Celebrity there were mostly American guests on board and many more international guests, with more UK guests standards of cruise dress and etiquette are slipping. Very many people said it was their first cruise and a lot of moaning went on. The staff do an excellent job in difficult circumstances. We dined on second sitting and although the doors were opened at 08.30 for 08.45 our waiter was often still 'meeting and greeting' at the door until 09.00. We had generally good service although a beef dish that was recommended to my husband did not turn out to be worth it so we tended to ignore recommendations and assumed it meant 'we've got a lot'. Fairplay we have never been told something is unavailable, amazing. The vegetables are often little more than a garnish on a long menu so rather than ask for a plate of steamed vegetables, which they are happy to provide, I always looked for a good helping of vegetables at lunchtime. Some lunchtime meals were so outstanding I was happy with a lighter meal at dinner. The smoking policy on Celebrity is that guests can smoke in the Sky Lounge, port side. As the air conditioning cannot cope with this, by late evening it has built up and so we did not spend much time there. We did go up one evening for a publicised special dance event but the party had not started and we retreated to the Disco. This is an underused facility, mainly because even when hordes are passing it after the show it never has floor filling music to tempt anyone in. We made a request and the floor soon filled but then it became obscure music again after 20 minutes and people drifted away. Actually we spent less time than usual dancing on this cruise and more time watching movies in our cabin. We dance a lot when we are on Cunard because it has a great Disco/nightclub and floor filling DJ also Grand ballroom for a twirl. The Ballroom floor on Eclipse adjoins the grand staircase which was part roped off one night with a big yellow hazard sign on the ballroom floor so photos could be taken. This kinda kills the romance. As noted in a previous review, the audience participation event 'Masquerade' was dulled down by about 16 seated elderly and disabled guests taking over the whole area surrounding the ballroom floor expecting a 'floorshow' which it isn't. Most of the Rocky Horror music type 'show' is on the staircase which is not viewable from the sofas. Perhaps the organisers could explain that this is a participation event and that the best view is from above. Cunard doesn't allow smoking in the Skylounge equivalent (however they do allow it in the cabins although I haven't yet had a problem tainted cabin). Evidence has recently been published that even one exposure to second hand smoke can cause a cardiac event so Celebrity should address this in the design of their new ships with a dedicated smoker's room like Cunard. Apparently 'third hand' smoke impregnated on drapes and chairs is carcinogenic according to a report in our our Local Authority magazine. In Provence we took a trip to 'Sanary and Castellet' two excellent stops for strolling with camera. The scenery on route is very pretty. In Pisa we viewed the Baptistry and the Cathedral interiors and admired the Leaning Tower exterior. If you wanted to climb it you would need to rush to the ticket office immediately on arriving at the 'Field of Miracles' to get a timed ticket which would allow you to do so before the scheduled departure. Unlikely at peak times. I was glad I took an umbrella as the walk to the Field was about 15 mins in very hot sun. In Civitavecchia we took the free bus into town and went first to the little archeological museum. We then strolled up the main street, looked at the market, finally we strolled along the promenade and read about the history of the Spa Resort it had been before the war. The Promenade is being restored and there are several pleasant cafe bars in this area. In Cagliari we went to the small archeological museum which has been excavated under a church revealing the ancient town walls and streets. We then enjoyed the views from the Bastion and walked up to the Cathedral. The Governor's Palace is worth a visit. We took the Cadiz walking tour and had a glimpse into the Arabic style courtyard interior of a private Club. The Cathedral, Covered Market and old Town walls were very interesting. Cadiz is more or less a grid system so you could do this tour using a guide from the Tourist Office. From Lisbon we took a trip to 'Medieval Obidos'. There were two beautiful museum/art galleries (free) to enjoy in our free time. A beautiful 17c church, a castle and many little shops are to be found inside the tiny walled citadel. Read Less
Sail Date: December 2010
This review comes with a huge caveat--if you were age 55-85 and a member of the Captain's Club Elite, this was a completely different cruise for you than it was for me. The itinerary of this cruise was designed for people 55-85, and ... Read More
This review comes with a huge caveat--if you were age 55-85 and a member of the Captain's Club Elite, this was a completely different cruise for you than it was for me. The itinerary of this cruise was designed for people 55-85, and that is exactly the age range of most passengers. BACKGROUND: This was our 4th cruise, first on Celebrity. We are in our forties. I am using the review format of another fellow cruiser who already posted his review. EMBARKATION: Took about an hour to get through terminal, all of it was spent standing in line. Many people arrived about an hour earlier than the scheduled time. STATEROOM: We had an inside room on deck 8, mid-ship, and had no problems. Beds are designed so that you can fit all your luggage bags under the bed. The refrigerator is locked up on the last night after the steward does inventory. Make sure you bring a travel clock since there is no clock in the room(except on the tv screen) and bring a flashlight for when you get up at night since the main room light is extremely bright. Be aware if you book a room on deck 9, you will most likely have a noise problem coming from all the traffic on deck 10. SHIP: This ship is very clean and the only problems I saw were some water leaks on the hallway carpets. Side stabilizers worked very well to limit rocking. The only real noise that occured was the banging on the hull when large waves hit the ship from the side. ANNOUNCEMENTS: The loudspeaker was out in the hallway, so not intrusive. Announcements were in English then Spanish, and sometimes French and German as well. TV: There was English, Spanish, French, and German programing. TV was old style CRT, not flat-screen. There was no tv schedule, so it was hard to know what was showing. Room service on-screen menu system locked up on me(I only used it because the room service phone had a busy signal). DINING: Food and service were excellent. Open seating breakfast is not well attended since the food selection is less than what the buffet offers, and it takes much longer to get your food. Did Select dining for dinner and had great time with excellent group of waiters. One issue--they need to add more diabetic options on menu, not just no-sugar-added options. Interesting note: instead of a mid-night buffet, they have two brunches(lunch and breakfast buffet items combined) and one dessert extraviganza at 10:30pm (overcrowded because it was in the Constellation lounge) You will get asked if you want to buy a drink any time you sit down in the dining area or in a lounge. ACTIVITIES: Ken Williams gave interesting presentations, but they were scheduled at the same time as a lot of other activities(and they failed to rebroadcast the presentation before we reached ports). Celebrity needs to improve their t.v. channel for shore excursion/ship activity presentations(plus reduce the number of Spa advertisements), and make shore t.v presentations available several times during the day and night before we reach port. ENTERTAINMENT: First class production shows, especially on formal nights. They did not, however, record and rebroadcast the shows on the t.v. like other cruise lines. PORT & SHORE EXCURSIONS: Only took the end of cruise tour to Winery and Coastal cities. Beware, the Winery lunch is overbooked, so you will have 17 tour buses of people trying to have lunch at the same time--which means waiting in lines for food and drink. You only get one glass of wine free, the next costs $5. DISEMBARKATION: Organized, but when we arrived at the airport the luggage was all mixed-up. The signs did not match luggage tags. Make sure you attach something colorful to your luggage so you can find it amoung the hundreds of other luggage items. Santiago Airport does not have free wifi, but they do allow you to bring water bottles through security and onto the airplane (but not if you are flying to the U.S). Also, keep in mind that Chile has food sniffing dogs at the cruise terminal, so don't try to take any food off the ship(one woman was fined $300 for this) unless it is in your porter carried luggage. LIKES: Easy to avoid smoking--it is limited to the open air dining at the stern and the port side of deck 10. Free popcorn in the movie theatre. Gym hours are posted as 6am-11pm, but you can still go in and workout from 11pm to 6am if you want to(doors are left unlocked and lights are kept on) DISLIKES: 1)The long muster call for us was in Photo lounge with no chairs and was very hot and stuffy. I am suprised no one passed out. 2)Gym has halogen lamps, so it is hot day and night. There are no fans in the gym at all, even though previous cruisers have requested fans since 2008! 3) Not enough gym classes. There are 3 classes(on sea days) you can pay $12 dollars a day to take: spinning, yoga, and pilates. The free classes(only on port days) consist of a 30 minute stretching class, and a 30 minute core/ab express workout. They need to add body pump and maybe a kickboxing or beginner bootcamp class. You will start sweating as soon as you begin your workout due to the halogen lamps and no fans. 4) No self-laundry and the very slow internet (dialup speed) is expensive($.65 per minute) If you are an Elite member, you get both laundry and Internet (90min) free. 5) No ballroom dancing at all. They have a ballroom dance class on sea days in the Constellation lounge, but the small round dance floor is metal with a groove pattern in the middle. This means you have no room to move around, and women might lose a heel in one of the grooves. They need to have the class either in the gym wooden floor area, or on the stage with the curtains pulled back. They also did not have any ballroom dances at night--it was disco dancing every night in every lounge. SUMMARY: Celebrity treats its Captain's Club Elite members very well. If you were age 55-85 and you are a member of Captain's Club Elite(requires 10 tier points) you probably had a 5 star cruise experience. If I had to do it over again, I would pay $500 more and go on a different cruise line. Read Less
Sail Date: December 2010
We arrived in Santiago de Chile 5 days before our cruise. After spending very nice days in the Valley del Maipo and in Vina del Mar we boarded the Celebrity Infinity in Valparaiso. Boarding was smooth, well organised and quick. Once on ... Read More
We arrived in Santiago de Chile 5 days before our cruise. After spending very nice days in the Valley del Maipo and in Vina del Mar we boarded the Celebrity Infinity in Valparaiso. Boarding was smooth, well organised and quick. Once on the ship we went to see our room. We were happy to see that it had a good size and we did not felt claustrophobic despite being an inside room. The bathroom was smaller than in other ships and it had an unpleasant smell. In general, we thought that the room itself had somehow not very good ventilation despite the air conditioning. As a matter of fact each time we spent some time on the room we started to have a sore throat. We realised that our neighbors were probably having similar problems because they always tried to keep their door open while inside their room. Although we have cruised already a couple of times on an inside cabin, this was the first time where we had the feeling something was wrong with the air of the cabin. The rest of the ship, we found it to be very nice. Celebrity Infinity has already several years of life, but it is a nice, elegant ship. We have liked it very much and it was a pleasure to be on board of this lovely ship. We took this cruise because of the itinerary. We were very excited about sailing around Cape Horn and about being in the most southern inhabited places of South America. Sailing was most of the time smooth. Cruising the Cape Horn, the Strait of Magallanes and the Beagle Channel was absolutely great. We were extremely lucky with the weather. Of course it was cold and windy, but in overall the cruising experience was lovely. We did avoid one port because of possible weather difficulties. That port was Punta Arenas. I guess the captain and co. took the right decision in not going to that Port. Other ports were Ushuaia, Puerto Madryn, Punta del Este, Montevideo and Buenos Aires. All of them interesting and different. We have enjoyed travelling to Punta Tombo from Puerto Madryn to be among the Penguins. It was so lovely!! Although it takes more than 2 hours each way to go there, it was really worthed! We have also liked very much Punta del Este although it seems a very expensive place to spend some time. For example, the real state was advertising apartments with a rent of about US 30000 per month (yes thirty thousand dollars)!! Local people told us that there are several celebrities which come to Punta del Este over Christmas and apparently are able to pay those rents. Montevideo was also interesting. However, we had a not so nice surprise there. We were there on December 31st and it happen to be that on that day in Montevideo, the people have the custom of playing with water and color sprays. To our surprise we have received full buckets of water while walking on the street. We were not amused at all. If we would have known this was a custom, we would have been prepared for it and maybe we would have even played with the locals. But we were not informed at all. It would have been good that the ship employers, which in several languages provided port information and safety tips, could also include this information in their programs. Food at the Celebrity infinity was very good. So many options! We have enjoyed sampling from the nice variety in the buffet restaurant and also in the main dining room. Wine was expensive though. We both love to have a good wine with our dinner and we found that the imported wine selection was not worthed for the price being charged. However the wines from Chile (Carmenere)and Argentina (Malbec)were to our opinion better value for money. It is a pity that wines are always so expensive on cruise ships!! For us a wine with dinner is not a luxus. It is a quite normal part of the meal. It is a pity that Celebrity does not offer good quality wines at reasonable prices like the Italian style cruise liners do.... Service was friendly and accommodating. The shows magnificent, specially the Gaucho Show "Diablos de la Pampa". One thing, that I particularly have enjoyed was having the movies with subtitles. I am hard of hearing, so I mainly read the subtitles. This was great on this cruise. I wonder why others do not do it although every CD nowadays provides the opportunity of having subtitles. There is however one more issue, which we found it has room for improvement at the Celebrity Infinity. This was the health providers at the ship. For the first time in one cruise we had to go to the Doctors office. The reason was, my husband had a thrombosis 10 days before the cruise, so he was taken anticoagulants. They had to be monitored. Our house doctor was always in touch with us per telephone and he recommended for my husband to have a blood test every second day. We knew the range in which the values of the test had to be. So my husband went to the health office at the ship and found out that for this simple blood test, he had to pay almost US 100 because he had to see the ships doctor (US 70) otherwise he could not have the test done. I mean, if you are being monitored by another doctor, and everybody who has had a thrombosis knows what the blood test should look like, why this unnecessary cost? It was disappointing but fortunately my husband could have this test done in the ports of call. Results provided on the same day, very efficient, they could even send the results to us per email if we wanted so. How about the cost? US 10 per test. What a difference right? In any case, we have enjoyed this cruise. We felt safe with Captain Margaritis. We have also liked Cruise Director Alan and the enrichment lecturer, who was very well informed and provided excellent insights in the wildlife of the region. As I have written above we liked the Celebrity Infinity. We will be looking for another opportunities to cruise with this lovely ship. Read Less
Sail Date: December 2010
This is my first review so I will try to be as succinct as possible. I have cruised before and mainly on Royal Caribbean. I was a bit concerned as the reviews I read on Celebrity were mixed. Positives: Service- Above and Beyond in ... Read More
This is my first review so I will try to be as succinct as possible. I have cruised before and mainly on Royal Caribbean. I was a bit concerned as the reviews I read on Celebrity were mixed. Positives: Service- Above and Beyond in all aspects, First Rate table service at dinner, Attendant in the room was fantastic and all in all it was well above what I have experienced on Royal Caribbean. The deck on the family Suite was fantastic. we had 3 full loungers a table and 2 chairs we ate breakfast on the deck some mornings and always sat out as we were leaving port. Amazing!!!! Negatives: The rooms need to be refurbished as they are showing the wear and tear of an 8 year old ship. It wasn't bad but it's was worse than Royal caribbean and not at the standard i expected. Nothing was dirty it was just worn out. Will I travel on Celebrity again? Probably not and my main reason was the size of the ship. It was smaller than the one's I have been on and I like Royal C. layout as you feel like your in a small city. Now I if you like an intimate ship this is it, but I will say this, we went through a storm the last night and the next morning many were talking about it as quite a few were sea sick and it's the most movement (without the storm) that I have ever felt on a boat. Read Less
Sail Date: December 2010
We took an eight day Southern Caribbean cruise on the Summit, and we had a great vacation. We booked the cruise, though we were initially concerned due to mixed reviews on the ship, and we were very pleasantly surprised. For anyone ... Read More
We took an eight day Southern Caribbean cruise on the Summit, and we had a great vacation. We booked the cruise, though we were initially concerned due to mixed reviews on the ship, and we were very pleasantly surprised. For anyone considering the Summit and reading the reviews saying that she is badly worn and in need of refurbishing, I have this to say. We saw signs of wear and aging in just a few places, and it was minor. Our cabin was in good condition, as was the ship in general. Yes, she is due for dry dock this next year, and probably due to this the cruise was somewhat less expensive than the shorter cruise on Royal Caribbean for the same week. We would do it again in a heartbeat. We thought the service was top-notch -- can't say enough about the professionalism and quality of the crew. Overall, the food was exceedingly good, often outstanding. The one exception would be the steaks in the main dining room, which I would rate as fair to good. Everything else we ate was great. We loved our tablemates, and found our dining room staff top-notch. We did not dine in the Normandie -- one of the couples at our table did, and said the service was great but the food was not really any better than in the main dining room. The entertainment was also outstanding. We did have rain -- so much so that we had to stay on the ship in St. Lucia :-(, and a good bit of rain in both Grenada and Barbados. I took a Southern Caribbean cruise with Royal Caribbean in January 2010, and the weather was better. The rainy season is supposed to end in November, but I guess this year it dragged on longer. One of our favorite stops was Antigua (again) where we booked a snorkeling and lobster lunch with Creole Cruises (amazing). Overall, we loved the Summit and were very impressed with Celebrity. I'm already looking at cruises again. I will say the one thing we missed is that there were no towel animals -- but since my daughter did not come with us this time, it was not an issue. Read Less
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