Wife and I decided to book cruise since the Hard Rock vacation didn’t turnout very good last year at Punta Cana with her getting bad sick. As title says this was our 1st so nothing to compare to other than resorts we stayed at. Overall it was a very good vacation. Our room attendant was top notch along with our waiters in the dining room we ate dinner at. I’ll just give review step be step as I remember it. Flew from MSY to FLL where Celebrity people where waiting on us to bus us to ship. All went well except bus driver was annoying about getting tips for loading luggage. Luggage went straight from bus to rooms which was nice except again the guys moving them seem like something bad could happen to them if they didn’t get tipped. Once on the ship I thought the breakfast, lunch and dinner were pretty good to be serving that many people. We even loved the hamburgers and hotdogs served by the pool and ate lunch there several times. We bought the drink package which we didn’t drink as much as I figured we would. Think we got to drunk the first couple days and calmed way down after that. We never tried any of the restaurants that cost extra but I heard some people saying they were better than what the normal dining was but we were fine with it. The majority of the crew were very hard workers and were very professional compared to resorts we stayed in before. I thought the pools would be bigger but most people rather laying around them which the ship had lots of chairs in the sun and under shade roofs which was very nice. Only complaint was the bed/chairs around the pool are packed so tight it hard getting in and out of them. The crew in this area done a very good job but there were two taller blacks guys working the upper pool deck bar being aggressive for tips. We tipped around $150 to the staff but when people act this way they get nothing from us. Now that I think about it they were the only staff members we didn’t like so that’s pretty good for that many people. We went to several shows that were very good especially compared to some of the resort shows we been to but maybe not what you would see at a nice Casino we have on the Mississippi coast but these were free without being a big gambler. We upgraded to a room with balcony and it was nice to be able to sit outside. Room was bigger than I expected and in very good shape with a nice bathroom. We have a smaller cruise scheduled with friends in February that we will have an interior room so will know more then if it was worth it. I booked straight from Celebrity and the only thing I was misled about was the dress code. I understood her as there would be a couple dinners that people dressed up for and the rest were nice casual clothes so we were thinking nice shorts and golf shirt or something. After being there I find out they don’t want you sitting at the bars in shorts except if your outside by the pool. I guess everyone already new this but we didn’t so we packed completely wrong. I am fine if that is what is expected but the people booking these need to let us first timers know. We didn’t do any of the excursions because most are not worth the money we have done in the past so elected to just visit the areas on our own. First stop was Key West which is really nice and we rented a motor scooter and had a good time on it exploring the island. I rented it for the whole day and should have just done four hours because in the afternoon it’s packed and hot in the traffic. Next stop was Costa Maya which if you not going on excursions to see the ruins or something I would hang out at the pool. The people at the shops will aggravate you continually to buy something in their shop. They will give you something free and want to see your sea pass. They must be able to charge against it some how and it’s tied to your credit card. I would keep sea pass in your pocket when your not on the ship. Cruise lines should warn about this if they can charge you like that. I may be wrong but why do they insist at seeing it. Next stop was Cozumel which was nice you take a taxi to town for $8 for two people. Lots of shops selling the normal tourist stuff but we finally had enough of them trying to pull you in their shops so we went back to the ship pretty early. Some people said it depends on where you go but we had no idea and just got out where taxi stopped. One couple was saying it’s fun to rent car and drive around island but the way they drive I would be afraid of being in an accident in Mexico. Next stop was Costa Maya which was best place of all. People in the shops didn’t pressure you and they had public beach to hang out on with the best water you could imagine. The stops in Mexico you had to pay for the excursion to beach unless you knew how to get to public beach which it wasn’t advertised on the ship. Also Mexico had a lot of sea grass washing in but the water is beautiful. Next back to Fort Lauderdale and the only issue we had was they got us off ship early then we had to wait till our number came up to get luggage were there were no bathrooms. I suggest carrying your on luggage off so you get off first. We were not told we could do this but many people did. We paid for transportation from airport to ship and back at the end of cruise and the only thing we had trouble with is the bus was not marked on which one we were supposed to be on so had to walk around asking different drivers. But overall we had a very good vacation and would book with Celebrity again. This review is all over the place but I’m sitting in airport waiting on flight and figured I should try and help someone out that never cruised before. Read Less

Chose the itinerary to experience the new Edge. Had been to all these ports previously except Napflion so the ship was the main driving point for our choice. Embarkation and disembarkation were perfect, total of 15 minutes combined. The process for getting off the Edge at your preferred time was seemlless. Staff was first class everywhere we went. Ivan , Diana and Green in Blu, Cruz maintaing our cabin, Jesse In Fine Cut , the service was immaculate. We frequented Tuscan,Cyprus,Fine Cut,Normandie and Oceanview all were excellent with great menus and selections that always made decisions tough. Entertainment both throughout the ship and on nightly shows was good. I am totally perplexed about folks complaints about the Infinite Cabin. We loved it,Celebrity told us what they wanted to accomplish and in our opinion they delivered. Bathroom was more roomy with wonderful amenities, storage was plentiful for the11 night cruise we enjoyed the ship ,the technology made everything easier to control and the decor is simple modern and stylish. Throughout , Edge is a gorgeous vessel everywhere the art the attention to details made it a pleasure to sail in. The Magic Carpet was unique but with weather factors it may need some rethinking. We actually booked a meal on it and decided to cancel because of wind and cold weather. The one time it was used for tendering it was fantastic. The tender boats are plush and extremely comfortable. Destination gateway a tremendous innovation that made it a pleasure to go ashore. We did 3 private tours and 2 tours with Celebrity. Our Celebrity tour experience was average at best and needs work. The one point that was most interesting to us was Eden both the area and the Restaurant. I loved it my wife did not. Definently it’s something everyone should try with an open mind but at the end it’s an acquired taste. Overall The Edge exceeded our expectations. Again some of the complaints are so silly. Celebrity told us they were trying to change the cruise industry and in my opinion they have done just that. Great job and great cruise. Read Less

Booked this cruse almost a year in advance ( great itinerary that caught our attention) and were shocked when a few months later prices went up 50%!!! It was our 18th cruise and I've never seen anything like that before.. But I am sure that those who paid pretty big bucks, were not disappointed.. The ship is not small but very easy to navigate. wherever we went, we'd find something new we've never seen before. I am talking about ship's decor, theater reinvented, Eden, Magic Carpet .. and more.. Dining - for the 1st time we did not book any specialty restaurants. Edge has 4 dining rooms and each of them has their own mini menu beside the common for all 4. So we had tried 3 of them and food was great!!! Buffet - no complaints .. aft tea with scones and clotted cream ( and we are not British, but LOVED it). We decided to change our dinner time and didn't even had to tell anyone. All our walk ins were successful, we were accommodated right away. Took couple of excursions - no issues there. Tenders were so modern.. again it was the 1st time when we saw something like that. Entertainment - from singers to theater shows - we enjoyed it so much. This ship actually one of not many where you are getting entertained pretty late. usually after the late show ships are "dead" , this one was booming.. loved silent karaoke. Honestly, I teared up a little leaving the ship.. Highly recommend it to 1st time or experienced cruisers. Read Less

This boat is absolutely gorgeous! And the ports of call were exactly as expected. We even had sunny days EVERY DAY! How wonderful! The new interior is modern and chic, and the staterooms are lovely and the food is so much better than the 2 Caribbean cruises I'd done 20 years prior with Carnival & Norwegian. That said, here's why only 3 stars... 1. Very pushy sales all the time to buy stuff, pay extra for specialty restaurants and excursions 2. Hidden costs - we had the Classic Drink package and in many bars there were either no menus with prices or no menus at all. $4 extra for a small Perrier?!? And $5 per scoop for gelato when ice cream was free to all? No signage about the extra cost, so the staff had to let us know and often too late to change our minds. 3. The APP!! OMG, it worked for the first 3 days on our iPhones and barely at all on Android. Different activities listed in the native apps, and a weird fix to sync them. The texting worked OK for a few of us, but for one of us it almost never worked. Thankfully you could track your spending by looking at your account on the TV (though why there were 2 accounts for a couple, I can't figure out and I'm a software designer). 4. I'm a vegan, and though there was fresh fruit and a salad bar at the buffet, you had to order 24 hours in advance for a vegan meal in the main dining room, and they didn't even cook the wild rice enough (crunchy). I only found out on the last day from a passenger that they had an Indian menu that you could order from in the main dining room that had more veggie and vegan options - WHY DIDN'T our waiter or the manager know this????? They both took a 24 hour order. 5. Our bathroom stunk of sewage which got progressively worse each day. Asked someone if it could be fixed around day 5 and it did help. 6. We had an ocean view, but it's a round window. Last time I had an ocean view 20 years ago it was at least a large rectangular window, not a 3.5' porthole. 7. Fitness center where you can work out is open 24 hours a day, but the locker rooms shut down at 10pm?!? No signage for when the pool and hot tubs are closed, apparently 10pm as well and the staff are NAZIs about it. 8. And lastly, I know cruise ships are doing quite a bit to keep passing germs to a minimum through hand washing, and I've never washed my hands as much as I did on this cruise, so figured at ages 38 and 49 we would be pretty safe from catching anything, but alas we both have nasty colds/sinus infections that'll take at least a week to get over. :( Perhaps Celebrity needs to install better air filtration systems? We didn't even hear anyone with a cold all week long, where did it come from? Oh and thanks to the ratings items below... we were one of the first to get on our cruise but signage was not up fully so we went right when we should've gone left and wasted 20 minutes finding the way onto the boat after we did our paperwork. And every staff member along the way had contradictory information - put your sea cards away, take them out, put your passports away, keep them out. Get your info straight people! We were the youngest on this trip, I can only imagine how confusing it'd be for the majority of the 60+ y/o passengers. Read Less

Poor: 1.) Our room and the total ship, for that matter, is very "tired". We actually traveled on the Infinity in 2004 and don't believe any updates have been made since then (dramatization on my part). The crew we talked to stated a retro is due in October, but that didn't help us for now. Every passenger we spoke to about the ship stated the same thing, ship needs help. 2.) No Captain's Club for check in on pier. 3.) No Aqua Class check in. 4.) Captain's Club desk onboard only open a couple of hours each day 5.) The onboard stage entertainment was poor. The only opportunity possible for a mix was when a comedian was scheduled and then canceled the day before. The substitution was for the same singer we had the previous evening and, although talented, began getting a bit redundant. The idea of "mixing it up" came with cycling in the Celebrity Entertainers. The small combos performing at the bars, were good, on the other hand. 6.) Due to our special dates, my 70th birthday and wife's 64th, both happening during the cruise, we must say that we probably enjoyed this Celebrity cruise the least of those in the past. 7.) The staff ship wide was probably only 25% sincere. Didn't get a real friendly feeling from the majority of our contacts. Good: 1.) Aqua Class was a cruise saver. Aside from the room condition, everything else was terrific. The Blu Room for Aqua Class meals was wonderful. The help was 100% sincere, starting with the front check in down to the whole room staff. Never had to wait for a table and crew attempted to meet whatever requests we may have had. 2.) The included spa steam rooms were a great plus after using the attached gym. 3.) The gym is laid out well the machines all function correctly. 4.) The two specialty restaurants we visited were both great. We did see that one of the ones we didn't try, was the Sushi restaurant. Every time we walked by, there was nobody present to dine. We think they might want to look into replacing with another type. Read Less

All of the complaints that I've read make me wonder what ship those people were on???? We absolutely loved our cruise on board the EDGE. This ship is stunning, the staff was amazing and the food was really the best I've had at sea. I sometimes thing it is easier for people to complain but those that are happy forget to say so. I am making a point of leaving a review because I was that happy with our cruise. I'm not happy about the 10 pounds that I gained in one week but hey, I should have hit the gym while I was on board. We had an Ifinite Veranda on deck 7, 7223 to be exact. Our view was unobstructed, there was a lifeboat right below but who is looking straight down? Not a problem for us. We had breakfast delivered quite a few mornings and we sat on our balcony and enjoyed that space. Space describes it exactly, added space to our cabin. I didn't have to open a sliding glass door to access my balcony, it was part of my room. I also didn't have to see the people in the cabins next to me, we liked the privacy. The TV was huge and we were able to stream from our devices. Loved the bathroom. The shower was generous, did a woman design it? It actually has a bar to rest your foot on so you can shave your legs, I want one at home now. The only thing lacking would be a makeup mirror with a light and magnification. Our cabin steward was wonderful, we always had ice, our room was clean and we never ran out of towels either. The bedding was wonderful, we slept great. There was so much storage. I don't understand the complaints about that. We had 3 suitcases, all fit under the bed. There were cabinets under the piece of coral and next to the bathroom, I stacked shoes there but I wonder if people do not realize these panels open? Generous drawer space as well. We were able to eat at 3 of the 4 main restaurants. The only one we missed was Cyprus. All three were great. We also dined at La Petite which was such a cool experience. We had brunch here one day as well which was great! I had clients on board who had dinner at Eden and they raved about it. Not a big fan of the show in Eden but we left and did something else. The silent disco was fun, don't miss that. Drinks were great, I feel in love with some of the Martini's. Boarding the ship was a breeze although trying to get across the road from the parking garage was a hike with luggage in tow. We did not put our luggage out the night before so we basically walked off the ship, although sadly, when we were back home. We didn't want to leave. My husband is still bringing this cruise up even though we have been home a month. He keeps saying, "dont' you wish we were back on the EDGE"? Yes, I do! We will see this ship again in the near future. Loved everything about our trip. Read Less

We went on our first cruise to celebrate my 50th Birthday and wow, we were super impressed by Celebrity and were told by many cruise addicts, once aboard, that we had selected by far and away the best line and a great ship. Our concierge class cabin 1210, was excellent, with very comfortable bed and plenty of storage space for clothes, cases and other items. The balcony was excellent, with very comfortable loungers with foot stools. The ship itself (Reflection) is in excellent condition, very well maintained to high standards, it is clean, bright and safe. The crew, were all excellent, friendly, attentive and professional, our cabin steward, was amazing and took care of everything we wished for. Entertainment was very good, albeit 'toned' down somewhat, in particular the comedians, for a family audience. We were impressed with the overall ambience of the ship, with pretty much everyone onboard, being super friendly, polite and considerate of everybody around them. No louts, loudmouths or intimidating groups - which we were very pleased about. We went on a number of excursions, including Snorkel and Kayak, Mount Gay rum tour (I am a big fan and it was great), beach tours and plenty more. All was well organised, safe and stress free. All in all, this was a fantastic first cruise experience, which I can highly recommend to anyone who is not so sure it is for them. Read Less

This was our 27th cruise, 1st-time Celebrity Cruise. We couldn't have been happier. My husband and I are 52 years old, we have no kids. I love to have options when we travel. On a cruise there is always the option to do nothing, however, there is not always the option to do everything (except for now!). The Celebrity Edge, aside from the fact that it's absolutely modern and gorgeous, it was so much fun! We were worried about the fun. We had the preconceived notion that this was a company for retirees, people who like it "quiet". This ship had more fun going on than do I dare say it...The Fun ships??!! It did. But there are plenty of quiet spaces as well. Newest movies every night are played at the Rooftop Garden around 10-10:30pm. Multiple Trivia thru-out every single day. Loads of entertainments everywhere, from live singers & bands to the shows in the evening. But my absolute favorite...Silent Disco. Fun for all ages, it's hysterical to watch and a blast to participate in. There is so much going on, it was actually hard to fit it all in. The food was excellent. The 4 main dining rooms were beautiful, try to eat each one if you can, the menus vary slightly per dining room. Le Petite Chef was fun, and delicious, and did I mention fun?? Service was above and beyond, and I'm picky. We had an oceanview room at 200sq ft. and it was very comfortable. 50-55" interactive flat panel TVs on the wall. The beds and pillows were very comfortable. Bottom line we loved it and we booked 2 more future cruises while on board. Hopefully, you'll love it too. Read Less

Just thought I’d share a few notes with our fellow cruisers out there. I’ve never written a review before so bare with me. We started in Singapore, one of the most expensive cities in the world. It’s what a major city should look like clean, architecturely beautiful and easy to maneuver. Our hotel faced the iconic Sands hotel. This area is close to most of the attractions so the price point for these hotels are a premium. We went to the Longbar in the Raffels Hotel and had a Singapore Sling for $37.00us, ouch, but it was a cool experience. Explore and enjoy this city, taxis are the best way to get around. The Celebrity Millenium has gone through a re-fit which,in my opinion is okay. The rooms lack color and feel cold. The closet just doesn’t work for tall people’s clothing although there was adequate drawer space. The tubs they used to have in the veranda suites have been replaced with showers, too bad. Public spaces were very nice but some of the light fixtures in the buffet area had bad placement by being to low and at times I’d hit my head on it. One other complaint were the chairs in the public spaces, they lacked ‘sliders’ on the bottom of the legs which made them hard to pull out or push in. On the positive side the mattresses were fabulous, new carpets, lovely to walk on, new lounge chairs by the pool excellent. That’s just a few thing that stood out for me. One major issue I had with this cruise was the distance of the major cities from the ports. I would strongly recommend people to realize the traveling times of each excursion and perhaps stay in a hotel in the overnight ports. (eg. Bangkok 2-1/2hrs each way) Not unless you like bus rides ;-). When we booked it we thought it wouldn’t be too bad, but it was. We went to the Ban-nai Hills to see the Golden Bridge, which was pretty cool but just be aware that at the top of the tram ride the French Village your going to see is nothing but a replicated village and amusement park with hotels and restaurants. Shops didn’t open till 5pm and it was wall to wall people. Not really what I thought I’d see. Needless to say all of the ports were interesting to visit and thought we got a good feel for the countries we visited. Service on board was pretty good, one waiter in the Rendezvous Lounge had issues with service but we still survived. Dining room waiters were awesome, food was pretty good. Tried two specialty restaurants both well worth the extra money. The only thing lacking in the evening meal were vegetables, so we asked for a side every night. That being said, we wondered why the lack of tropical fruit in the buffet. What they had were melons, pineapple, kiwi and dragon fruit in hiding spots but no mango, papaya or guava. All that being said it was long 14 day cruise and I now need a vacation from my vacation. Read Less

Starting from Fort Lauderdale is always our choice - such a lovely port. We stayed in Hollywood for 3 nights pre-cruise (see separate TripAdvisor review). Mardi Gras in New Orleans was the highlight of this cruise. We chose it because we had never been to New Orleans. What a spectacle! And the Reflection made the most of it, with purple, green and gold decorations, events for all cruisers and especially for Captains Club, and the music. I can't say enough about "Big Mike"' musical director, band leader, trombone player par excellence! Also, Ray Brown Jr Jazz band, Danny Smart singer/guitar player, and Starlight Duo cello and violin were all fantastic. Celebrity CEO Linda joined us in New Orleans, and again in Grand Cayman to celebrate International Women's Day. She is very enthusiastic and delightful to meet. We received useful "Celebrate with the CEO" gifts in our cabin almost every day! The Reflection docked in NOLA starboard side to the dock, right at the end of Julia St. It was a short walk up it to the Bacchus parade route on Sunday night - perfect! And an easy walk the next day into the French Quarter. The parade is not visible from the ship because of the large Convention Centre and Riverwalk Outlets buildings at the dock. The Reflection has several large foyers for entertainment as well as numerous bars. Our only criticism was that the Ensemble lounge was always packed and we could not get a seat to listen to Ray Brown! The evening shows were all excellent, especially Broken Strings, Elysium, and Euphoria by the Reflection cast of singers, dancers and acrobats. We enjoyed a backstage tour with Emma, the lead singer/dancer. These kids have boundless energy! Read Less

On this cruise, Celebrity got the formula exactly right. Great ports, great food, great accommodations, excellent service and spectacular entertainment! What more could you ask for! This was by far the best cruise we’ve ever taken. We’ve sailed with Royal Caribbean, Princess and Celebrity in the past and although each cruise has it’s positive and negative points, we’ve found Celebrity to be the best. CHECK IN: We read all the negative reviews about check in and were concerned. There was no need to be. Celebrity was extremely well organized on this cruise and check-in was a breeze. We received email confirmations about staggered check in times. Each deck was assigned a specific check in time, starting from the top deck downward, and the lines moved quickly. DINING: Overall, meals on board were of good quality. Concierge Class were given a delicious lunch in the main dining room on embarkation day. Although we were aware of this, we were not given the time of the lunch until we had checked in. Saved us from braving the masses at the Oceanview Cafe on embarkation day. We avoided eating at Oceanview mainly for that reason. We chose instead to eat all our meals (including breakfast) in either the main dining room or the specialty restaurants. The Main dining room offered a good variety of choices and service was also good. We tried all the specialty restaurants and the quality, menu choices and service were all superb. They were well worth the additional cost. ENTERTAINMENT: Again, don’t believe all the negative reviews you’ve read. On this particular Celebrity ship, entertainment was superb. The shows each night in the theatre were spectacular. The best we’ve ever experienced on any cruise. The cruise director Giuseppe was young, energetic and had a great sense of humor. His ability to engage the crowd, as well as make things fun and light hearted, are unmatched. He was by far the best cruise director we’ve had on any cruise we’ve taken. EXCURSIONS: Overall, the choice and quality of excursions were disappointing and pricing steep. Better communication, directions and signage would be helpful. CLEANLINESS: Overall good, but could use some improvement. Tables in common areas were obviously not wiped down regularly. Rings and stains from drinks and food were still visible. In addition, young Captain Leo was the most visible and personable of all the Captains on past cruises we’ve taken. It was really nice to see him and the rest of his team engaging and interacting with other passengers. All in all, it was a wonderful cruise and we would definitely recommend and sail with Celebrity again. Read Less

The staff overall are fantastic, as usual not all can be great. The Martini bar staff were an amazing group. The Mast bar staff of men were by far the worst, so just avoid that bar and have a great vacation. The pools are small but we were rarely in them. Most bars were nice, yet we did not hit them all. Food in main dining area was top shelf, were the main buffet area had lots of good food with some average mixed in. There was definitely plenty to choose from. The indian food in the buffet was great. The entertainment crew put on a great dance routine near the end of the trip, my wife being a former dancer was thrilled and moved to tears. Being our first cruise we did not spend much time in the theatre. The casino was a hit with our group, a number of us came home winners. Read Less

Our wonderful travel agent had put together a group of about 60 folks, many of which we had cruised with previously. We have done a number of previous cruises aboard Celebrity ships and have enjoyed them. So, this seemed to be a logical choice. Leaving New Hampshire, in February, and going to Southern Caribbean sounded like a good idea. We had previously been to each of the ports of call, so that was not a major draw. Our cabin was 2131 (supposedly a former Aqua Suite, that is now a Sky Suite). The location is fine and convenient. The suite attendant and butler were both outstanding and professional. This suite has more than ample storage and is quite spacious. There is a considerable overhang above the balcony, which found very nice. Even being in the Caribbean, we had ample shade, with only a short jaunt to the fully open-to-the-sun decks, if desired. Some of the aspects that we most enjoy about cruising in suites aboard Celebrity ships are dining in Luminae and relaxing in Michael's Club. On this cruise Luminae dining was almost on par, but the Michael's Club experience was somewhat disappointing. The source of the disappointments were not due to any lack of effort on the part of the crew, but were systemic. It seems that when Celebrity chose to do away with the Aqua Suites, and convert them to Sky Suites, they neglected to factor in the full impact. As we were told by one of the ship's hotel staff officers, the Reflection now has more suites than any of the hips in this class, and yet Luminae and Michael's Club are the same size as the other ships in this class. Hence frequent periods of over-crowding can (and do) occur, probably too frequently. The staff in Michael's Club try their best but available space and furniture size/configuration work heavily against optimal usage. Luminae has some of the same issues (to a lesser extent). One immediate step to alleviate one aspect would be to have an additional sommelier available to assist at the very heavy usage times. We had no problems with overall service, entertainment, or activities, except perhaps the quality of some of the wines offered with the beverage packages. Read Less

We're booked for a 25 day cruise later this year, so this 7 day cruise gave us a chance to do a little preview of this ship. Embarkation went smoothly, as did disembarkation except for a few intermittant stops and starts. Overall, the ship is well appointed. Lots of interesting artwork, good elevators including the "For" and "Aft" signs that were everywhere, helping you with direction. The cabin was very nice with two major exceptions which I will go into later. Storage was nicely laid out, the bathroom was adequate sized, and the room attendant was super. We had expected to experience all four of the dining rooms but since we were on a Marriott owner's cruise, our dining room for 6 or the 7 nights was the Tuscan Grill. Service was very attentive but the menu was somewhat limited. Unexpectadly there was no lobster night which was a bummer. Our 7th night was in the Fine Cut steak restaurant because it was provided by Marriott, and that was very good (no lobster but was that Lobster night for the regular dining rooms???). The Oceanview Cafe on deck 14 was excellent with a large variety of food for every taste. We also ate in the Raw on 5 two times and enjoyed both, especially the oysters, and the fried fish which you can only get at lunch time. We had lunch several times at the Mast Bar near the Solarium and the food there was excellent as usual. The shows were decent. A comedian on two nights and both offered a late night (10:30) version. Both were funny. A couple of song and dance shows and the others so uninspiring I cannot remember what they were. Except for the last night - a magician who was downright dull (America's Got Talent? - I don't think so). But you need to get there early for the shows if you want a good seat. Surprisingly only one of the shows featured a live band. They may have been in the background on other shows but they were not seen. As I mentioned, there were two exceptions to the room. Our cabin was on deck 12 toward the back of the ship. If you don't care to see the sun during the whole cruise, book deck 12. The deck above deck 12 (deck 14) is where the Oceanview Cafe is, and apparently there is an extended floor off both sides going out about 12 - 15 feet, therefore blocking the sky, so you're looking at a limited vision of the skyline. When we saw this we immediately checked our 25 day itinerary and sure enough we were also booked on deck 12, so we contacted our travel agent and made a change to deck 11. Surprisingly the folks at "Future Cruises on the ship were unable to do it. Who's in charge here?! The other disappointment was the veranda (if you can all it that). It provides additional security over all other verandas since the view from side cabins was non-existant, but we didn't consider it as desirable as traditional verandas. To open the window you have to push a button that didn't always work, and when it did it took a seemingly long time for the window to open. When open, you still didn't get the feeling of sitting on a veranda. And of course when the window was open, the AC was off. This might not be an issue if your itinerary is in a colder climate. The stores on the ship are mostly high-end. I didn't see many people shopping and I'd be surprised if they last. There were no "sales" like on other ships where the floor is covered by tables with marked down garments, watches, jewlery, etc. The casino was nice since it's totally non-smoking. The pools on the ship are nice but if you want a seat in the Solarium you need to get there early. There's lots of seating in other areas, mostly in the direct sun. The walking/running path was interesting with some ups and downs which gave it a little diversity. This was our 10th cruise with Celebrity and I'd have to say it wasn't as enjoyable as all of the others. Read Less

A group of us went. It was a new ship and we purchased before it was built. Beautiful ship, food and service was great as usual for Celebrity. See below. Cabin was a dissapointment although it was beautiful it was smaller than ususal or it felt that way due to the configuration. The shows were great. The steak house is definately worth going to but I would highly encourage booking before you leave. We were able to get in for a lunch on the last day. The specialty restaurants are very busy and hard to get in so book ahead. The pool was nice for lounging and laps. Sunset bar area had very little shade if any. It could use some cover of some type. Great place to enjoy a cocktail. Emarkation and disembarking went very well and quick. Ocean view cafe always had plenty to choose from. I don't think I will go back on this new class. I prefer the Soltice ships better ie Reflection etc. Read Less

Found the ship really nice. Was my first cruise so nothing to compare against. Several people told me that the bar was now set pretty high now. We were in cabin 6129. Remember the water bottles on the bar and items in the mini fridge are not free. I took them out right away and put stuff we brought in there. Replaced the original stuff before we left. I am a coffee drinker. Frankly that was the worse thing about the ship. The coffee is not very good. In the Oceanside cafe it’s horrid. The only good coffe there is the one station as you head to the aft deck. In the main dining room it’s ok. For room service ( morning coffee ) don’t bother. Everything else was great. Bartenders really are not impressive. I get it they are not tipped by the drink etc but they could stand a bit more personality. Over all wonderful first cruise. Like everything, don’t believe all the flash in the ads but it felt classy. Read Less

We went with a large group and knew from the start that things would not be going well. First, they didn't have enough seating in the dining room for all of us. Second, the food was of such a low grade that we could not cut up the steak, no steak knives...safety reasons! So no more meat that needed to be sliced up. The baked goods appear to be frozen and then heated up...the biscuits were like hockey pucks! We had a guy who ordered the Kosher packaged meals and shared with the rest of us...one of the guys at the table remarked that this was the best meal he had on the whole trip! The entertainment was at fifth grade level...we had seen better performances at school theater! The acrobat couple were amazing! The comedians were fabulous but that was only 2 shows. The staff was wonderful and they did rise above all the miserable food and entertainment. I would go with a different line in the future...this one is done as far as I am concerned! Read Less

After our airline cancelled 2 flights, the 3rd one booked left early Sunday morning and we made our sailing. Was a bit stressful. We had booked this ship over a year ago. This was our 25th cruise adventure. Embarkment was so simple and we were on the ship right away. Wish they were also simple. We had the Infinite veranda which was ok. The veranda area is so small that it is difficult to close inside doors with the 2 chairs and table. Leaving window down left the cabin very hot. The bathroom was very nice size and there was plenty of space for 2 people and their belongings. The ship design is beautiful and the staff was wonderful. The food in the main dining was delicious. We didn’t try the other dining options. The martini bar was always very crowded. The Eden was beautiful in design, but didn’t care for the entertainment and weird inscents smell. Read Less

We scheduled a charter music trip and the charter company is using the Infinity for the entertainment spaces available. I can understand that. We have sailed on Windstar, Royal Caribbean, and Carnival. This ship by far had the worst food selection and service of any. The Trellis dining room served several meals that were basically inedible. I was served the wrong steak at one meal and the server disappeared immediately without checking food quality. My wife had a steak and called it “old meat” that should have not been selected. My chicken was dry and tasteless. Some of the food came out so quickly that we knew they were under a warmer for awhile. A few meals were good. The ship is dated and sorely in need of refurb which is supposed to happen late in 2020. The carpets are worn but at least the pool areas seem to be nicely kept. The indoor pool is a nice touch. Our cabin (7081) was OK, but we noticed some of the bed linens were dirty and there were loose tiles in the shower. The cabin attendant said they could not fix the tile because it took 6 hours to set. We offered to work with them but to no avail. We are booking the same room next year and I bet the tiles will still be loose! If it weren’t for the charter company using this boat, I’d probably not sail on Celebrity again just due to the food quality and poor dining room service. Read Less

From standing for 3/12 hours in terminal or outside in weather to embark to the EXTREMELY long distance walk to disembark the cruise was disappointing. For a Holiday Cruise it was not very decorated. Had a balcony room with no bathrobes or toiletries. The cabin had poor storage. The cabin service was excellent as was all the service on the ship. The food in dining room was mediocre. My opinion is that there are so many specialty restaurants now, wanting you to spend more $, that the dining food has been dumbed down.The buffet food was generally tasteless, but an abundance of choices.Entertainment was alright, nothing special. For Christmas Eve there was a service that was pathetic. I don't know if the problem is the ship or this is the way Celebrity now operates. The walk from the ship to land was very, very long in St. Martin. There should be some type of transportation for seniors without having to get wheelchairs, which is what we will have to have available on next cruise Read Less

We sailed this cruise because it was an inauguration cruise. The ship is beautiful and has made some improvements over their other ships - such as dividing the main dining room into 4 restaurants - all very nice and the food was great in all. The walking/jogging track is outstanding. It has some very beautiful and interesting art work around the ship. The common areas leave a lot to be desired. Many of the chairs in areas were extremely uncomfortable. There is very limited seating areas toward the back of the ship. If this ship will be used on Alaskan/South American/Panama Canal/Northern European cruises - it will be difficult for many people to enjoy the views from the inside at the same time. The speciality restaurants have to constantly deal with all the noise from the atrium. The theatre is very beautiful but the sound system was very poor. During the first show the top half of the theatre had no speakers that were working. During the other shows, it was always very difficult to hear the singers over the musical instruments. All the singers were amazing, but it was sad that it was difficult to understand them at times. Read Less

Have cruised quite a bit across multiple lines so I feel that I have something to compare to. We booked this cruise for next month the day she went on sale and when the Previews came out we thought it would be a great way to try it before boarding with our group for a week. This ship did not disappoint! All those who are ragging on every little detail, the ship is new, the technology is being updated daily, the staff is trying to learn as much as they can but so many of us are so well informed they might have a challenge catching up! Loved the elegance and beauty in so many areas....although our 3 day was filled with corporate and industry, I know the feel will be so much different when we're onboard with all the vacationing crowds...living in Vegas I know how it feels to be in a beautiful space taken over by bathing suited partiers! As soon as we boarded had to have a drink on the Magic Carpet...unfortunately we didn't get a chance to experience while sailing but will when we go back next month. The cabins are really nicely done. Had a Panoramic Oceanview (next month it'll the the Infinite Veranda) and it was nicely done...loved the technology box on the desk and the fact there's USB plugs on the side of the phone as well as one side of the bed. the outlet in the bathroom is GREAT!!! Where do you ever see a regular 110 outlet in the bathroom? And a drawer for things as well as plenty of shelf space....event little hooks in the shower for the loofah or body sponge. Loved the Martini Bar that fills the atrium although the bar stool cushions slope towards the bar so you feel like you're sliding off, and you just started drinking! Interesting that they have two sizes of Martini...the larger is $18 so when we have the drink package we'll stick to the regular $15 size. All the MDR's seem nice, we only did two but service was excellent and food was very tasty. Oceanview Buffet is gorgeous...nicely done although I'm wondering when the ship is filled how it will seem but the décor is gorgeous with multiple areas to sit and varied seating options also. And loved Le Petit Chef...was fun and interesting, not sure I'd do it over and over unless with others who wanted to experience. Visited Eden but not for more than and hour one night, show was....different? Eden Café will be a nice option for lunch and breakfast...very nice menu. Eden Bar had a very different menu, some drinks are very pricey but it's all about the experience as well! And the theatre is beautiful, much smaller than others and nicely appointed, didn't see anywhere that had a blocked view so that's perfect! Entertainment is definitely different,..and time will tell! And Rooftop Garden was beautiful, especially with entertainment; one guitarist was 'perched' inside one of the decorative items...nice relaxing area as is the Grill although not sure I'd want to pay the money to 'dine' there. Celebrity is using a new Spa company out of Miami...the Spa is HUGE and beautiful and the prices go along with that.... We had a few issues with the app. The guy in the I Lounge couldn't help so we went to guest services, a couple times, they were very very helpful and friendly, and the tech expert came out and fooled with our phones. Said they're updating the app daily and as time goes by more and more will be possible on it...like the messaging to others onboard. I think this will be a different class and experience and not the right 'cup of tea' for some...but I really believe this ship cannot be judged based on a 2 or 3 day Preview...and we all know that new ships need the 'shake down' period to figure things out...to expect everything to run smoothly right away is not the way to go...will be interested to see how my 'avid cruising friends' sailing in April will feel and what their experience will be! Read Less

Here is my review of the Celebrity Edge. TERMINAL & BOARDING - Terminal 25, is the brand new, flashy, Celebrity Edge gateway to all things new. Since we were on the inaugural cruise, the ship was only about half full, so boarding was super simple. We had pre-registered for everything, we showed our documents, passports and were quickly boarded. Speaking of which, disembarkation was simple. They have an eye reader, and you look at the screen, it identifies you and voila, you are off. It was very effective for embarkation and disembarkation. This was impressive. Initial thoughts…..This ship is truly amazing and beautiful and technologically advanced! ONBOARD - Once we boarded Celebrity Edge, we were handed some wine or champagne, and then had to return the glass, and could meander around the various venues and to our cabin. We went to our cabin to see what the new design was all about. CABIN – The cabin is elegant, well laid out and simply beautiful. The large window showing the outdoors is quite amazing. Instead of seeing a small half view as you normally would, you get an entire window of outdoors. There are doors where the actual balcony would normally be. You can keep those closed or open them up. There is a window shade you can open or close. The window is electronic and can be opened with the push of a button. Once the window is open, it seemed that the air conditioning would shut off, which made it quite stuffy. As such, we honestly didn’t use the balcony much, however, this was such a short trip, we were trying to pack in as much as we could. It was a neat feature, but that is the one downfall to me. I prefer go outside and sit on my actual balcony. Some people may love it, but a big balcony has always been a preference of mine. I did see a panoramic oceanview room, and personally, to save money, I would go with that cabin because I’m not sure how often I would open the window. The suite level categories do offer an actual balcony as you would normally see onboard. If you can afford the suite levels, the Villas and the sky suites were really nice, and then you have the extra options of the relaxation areas with loungers and bar not accessible to everyone. The iconic suites and other suite options were absolutely outstanding. We were fortunate to be able to see them, and they would be amazing and you wouldn’t even need to leave your cabin! Celebrity designers did a nice job with closet space, drawer space, and the electronics box to charge up electronics We had a large screen TV, sofa and bed. In addition, you have a big bathroom, nice glass enclosed shower, and the shower has a bar for the ladies to shave, which was a nice touch. Since we were in an aqua suite, all the shampoo, conditioner, soap and moisturizer were included. The rooms are technology at its best. It uses a smartphone app to control everything from the room temperature to the blackout curtain that can be raised or lowered. There is also a Eurpean plug. The aqua cabins are “spa” category cabins for other lines, so that provides you with the extra amenities of going to the spa and lounging on the heated chairs, you get a slight discount on cost of spa treatments, you also have access to many of the spa areas. VENUES – Magic Carpet. This was a really cool concept, but it does not move while you are inside it. It moves and then they open it up so you can go inside. It allows private events, or when they want to allow more space at venues, and also helps with disembarkation at ports. SHOPPING – They offer many of the nicest shopping venues onboard. You have Coach stores, Bulova, Gucci, Fendi, Marc Jacobs, Cartier, among many others. BARS – There is a Martini bar to meet up with others or to watch people. There was a nice Sunset bar on the aft that we also enjoyed. There was also a bar near the pool area which made some delicious drinks! COFFEE shop – there is a coffee shop and a bistro that overlook the atrium. DINING - The Oceanview Café is a very lovely place to enjoy your food. I should mention that before you enter, they now have a wash station to clean your hands, which is a very nice touch. The buffet is located on deck 14 and has a nice open feel and it offers an airy feeling. There are multiple food stations with varying options for different tastes. We mainly used this area for breakfast, and there was everything from pastries and breads to eggs, omelettes, bacon, sausage, waffles (which Steve raved about), fruits and anything else you could possibly imagine. The food was very good, and the wait staff would bring you drinks if needed, and were very quick to clean up messes. We didn’t get to try many of the restaurants, however, there are many! We ate in the Cosmopolitan dining room, and the food was delicious and the staff were imepeccable and we really enjoyed interacting with them. They also have: Normandie for French fare, Cyprus for Mediterranean dishes, Cosmopolitan is “global-inspired,” The Tuscan serves up Italian selections. All of the venues, as well as Eden Cafe and Mast Grill – are complimentary. The Mast grill seemed to offer any of the hot dogs and hamburger options many like to grab while onboard. Specialty dining for a fee was also an option: Le Grand Bistro, French $25/person; Raw seafood; Rooftop Garden Grill (American BBQ $45/person); Fine cut steakhouse ($55/person) and Eden ($65/person) at night. The La Petit Bistro also offers $45/person with a 3D animation. Blu and Lumininae are available to Aquaclass and suite guests. EDEN – During the daytime, this is a jungle themed venue and it is really beautiful. At night, it is the most bizarre experience I’ve encountered. I am honestly not sure what they were trying to do, and I tried to keep an open mind, but it was just weird. They dance around and try to get the audience to participate as well. They look a bit sadistic and evil. As I was sitting in the chair watching, one came up from behind and whispered in my ear which I wasn’t expecting. Another one of the dancers kept trying to get me up to dance. As much as I love to dance, I was NOT getting near him. Lol It was just creepy to me. I’ll be anxious to hear what others think about this venue. It isn’t my cup of tea. ENTERTAINMENT – We saw the show Hype which is a musical journey, and we thoroughly enjoyed this. The entertainment team did a great job. We missed the Jewelry Box, but it was a technology and acrobatics show that many indicated was impressive. SPACE ONBOARD If you want to relax, you will find a myriad of spaces onboard the Celebrity Edge. There are multiple areas with chairs and loungers where you can just rest and relax. Most of these are found on decks 3, 4, 5. The Rooftop Garden area was one of my favorite places to escape. It provides beautiful views, and the space doesn’t even feel like you are on a ship. It also has music periodically, and they have a large screen television. POOL The Edge pool was innovative and had loungers you could lay in, which was very nice. There are also some hanging chairs and two hot tubs that look like champagne glasses. The techno music played seemed a bit odd for the crowd that I believe they are trying to entice, but those things may change with time. Spa We took the tour of the spa, and they have an amazing gym, with all sorts of treadmills, stairclimbers, bikes, and anything you could desire. They also offer all sorts of classes with different types of workouts from a bungee workout to others. That was a neat idea. They also offer various massages that I hadn’t seen on other lines, such as one you lay on a sheet with warm sand while the massage therapist provides your massage. They also had a zero gravity chair for a massage. In summary, my take is that this ship is for those who enjoy technology, want a more adult experience without the skating rinks, waterslides, and kid activities. Anyone wanting to have a wonderful time and get away from it all would likely enjoy the Edge. I was thoroughly impressed, and I believe anyone who experiences it will enjoy. In my opinion, those you enjoy Royal Caribbean and NCL would be most likely to enjoy this ship. If you have enjoyed Princess ships and want to try something a bit more techno, then this is the ship for you! Read Less

Embarkation was very slow, we were at the Port at 10am and the doors opened up shortly after, however, the screen staff were not there so we lined up for 30 minutes before any staff that could screen you arrived. Once we did start boarding ship, we were stuck on the gangway for another 15 minutes as they staff on board were not ready to scan our cards. We were travelling with 8 friends, 6 of which had never cruised on Celebrity before. We became Elite status on our last cruise, however, our cards stated Select. This took trips to Guest Services to change, were we produced our paperwork to prove our status, however, our status was not confirmed until later on the cruise. Cabins were ready by 1pm. Our cabin 9056 and our friend's 9058 were opposite a crew door that constantly banged shut every few minutes, day and night. We complained, they adjusted the door but we could still hear the door, avoid 9056 & 9058. Food in the Blu restaurant was amazing, we were also allowed to order from main dining menu, so we did not miss our prime rib the first night and beef wellington and lobster tail on the last night. Our waiter, Imayan, Somalia Ricardo and bar waitress Jenny were wonderful. Stopped at Key West, which is always a great day. Cozumel, we opted for a private snorkeling trip that all 8 enjoyed, however, we did not enjoy the boat. The boat was very small and old, too small for 15 adults, we were promised our own boat but this was not the case, only room to sit, no room to move, no facilities, we would not recommend it, no ladder to get into the water, you had to sit on the side and jump in, they hooked on a ladder over the side to get back onto the boat from snorkeling but very hard to get back onto boat. We do not recommend Cozumel Cruise Excursions.Net; El Cielo Cozumel snorkeling tour. It was only $50, guess you get what you pay for. We all had the Classic drink package and most of us up graded to Premium as we wanted martinis. Noticed a lack of bar staff, we all had to go to the bars to get our drinks, not like on other cruises were there were staff walking around offering to get you drinks. We all did enjoy the food, drink and entertainment overall. Read Less

We were a group of 100, and my first on Celebrity Cruise Line. I have taken numerous cruises on Princess and Holland America. Each cruise line has its pros and cons. Celebrity has by far the best food. The portions are just right, not to much and you may always order more, if you are still hungry. The ship was in very good shape despite its age and future refurbishment. The one con is the TV programing. The ship location channel does not shoe any detail, The forward camera is on 1/4 corner of the TV with the captain’s welcome aboard scrolling. That never changed, no weather/seas update. Overall it was a wonderful suprise. Revelations lounge onthe upper forward deck was a great get away from the crowds. Best place to sit and take in the views and people watch the going ons on the pier when the ship is docked. Read Less