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1 Helpful Vote
Sail Date: July 2018
My travel agent suggested celebrity was on top of the line of cruises regarding service and entertainment, so I trusted her and although I don't have any cruise experience ( this was my first) I had a great time, everywhere I went ... Read More
My travel agent suggested celebrity was on top of the line of cruises regarding service and entertainment, so I trusted her and although I don't have any cruise experience ( this was my first) I had a great time, everywhere I went there was someone smiling at me and asking me if I needed something. I personally loved the gym, I like to workout and it is a very well equipped fitness center with more than enough tradmills and ellyptical machines, and the view was amazing! how often do you get to work out looking at the fjords. The entertainment was the funniest, I almost wanted to stay on the ship the days we were on ports. I think thay I still need need to cruise a little bit more so that I can have a more objective point of view, but for a fist tiem, believe these guys really made want to cruise with them again. ( or any other cruiseline for that matter. Read Less
2 Helpful Votes
Sail Date: May 2018
The staff were excellent, really loved the staff in the gastro bar and the sunset bar. The buffet was great as was the MDR. The cabin boy was excellent and deserved his big tip, well done Jamie. We had a balcony cabin on deck 6, which was ... Read More
The staff were excellent, really loved the staff in the gastro bar and the sunset bar. The buffet was great as was the MDR. The cabin boy was excellent and deserved his big tip, well done Jamie. We had a balcony cabin on deck 6, which was really good. The casino is a joke, was looking forward to a game of poker but a buy of, $200-$500 was way too high. The tournament were Russian roulette, $60 for 4000 chips with 10 minute blinds. I read on the Internet that celebrity were against pool bed reserving, not on this ship. Some folks lay on the starboard side and had beds reserved on the port side for afternoon. Also people left their towels on the beds when they had finished sunbathing. We saw a couple of shows in the theater and they were both really enjoyable. Don't know if cruising is for us though. Read Less
12 Helpful Votes
Sail Date: August 2017
This was my first cruise and the only ting I have to compare it to is an all inclusive resort and all the great things my friends have told me about cruising. Let me start by saying this was a 11 day Mediterranean trip to and from Rome. We ... Read More
This was my first cruise and the only ting I have to compare it to is an all inclusive resort and all the great things my friends have told me about cruising. Let me start by saying this was a 11 day Mediterranean trip to and from Rome. We spent 3 days in Rome prior to leaving. Our check in to the ship was smooth until they tried to sell us the Premier drink package which we had but they insisted we didn't so off to Guest relations to straighten that out, which required us to pull up our e-mail and 20 minutes later they decided we had the premier drink package. Our stateroom was great we had a balcony suite that our great attendant Yolanda opened up for the 4 couples we were traveling with, She was amazing and one of the best things this cruise had to offer. As the cruise proceeded we learned that there were 450 children on board out of 3,000 people. The majority of these kids were out of control, they were allowed to run all over the ship, yelling screaming, we observed them using their hands to get Salad, Ice, Bread, cheese, etc. I am sure you get the picture. Thee used the hide away on level 7 for their headquarters, when we asked if there were any rules about kids behaving like this we were told no celebrity has no policies regarding unruly kids or any curfews in place that they have to be with their parents. There also are no adult lounges for adults only. We went to a silent disco one night but all of the head phones were already taken by 3 to 5 year olds with their parents taking pictures of them, I am sure the kids were enjoying the music and dancing that went along with it. Celebrity finally did put one person to follow the kids after they had so many complaints from the passengers, it was an awful experience. Add to that we also learned that Celebrity has capacity for 3,000 passengers and 500 to 600 lounge chairs for passengers around the pool, so yes that means if you want a place to sit get there early or forget it. The only other great thing that we had was Edrich and the dining staff in the Opus dining room, he made every dinner special. Explaining all of the choices and what he thought we would enjoy the best. He was a great server and is one of the only reasons we would think about going back. The last night there we celebrated a birthday in our group that they made extra special and was the highlight of the trip. I would also recommend trying the Opus dining room for the sit down breakfast it is much quieter than the buffet and the service is great. They pretty much serve the same food on the buffet daily not much variety or change in it. You can do a healthy option in the Solarium, or get hot dogs, hamburgers etc on deck 15. We did enjoy all of the ports we visited and getting on and off the ship as easy. Even the tenders went smoothly. We did not use any of the shore excursion but on of our group did and they stated they were not helpful, we also talked to several other people who said the same But never will we travel on this cruise line again, I will try another one in the future with a different line. Also do not travel in August as all of the UK is on vacation. Read Less
3 Helpful Votes
Sail Date: August 2017
I sailed the Celebrity Summit 8/13-8/20 with my girlfriend with no prior cruising experience and not exactly sure what to expect, but was completely blown away but the staff and service on the Summitt. From Captain Alex and Cruise ... Read More
I sailed the Celebrity Summit 8/13-8/20 with my girlfriend with no prior cruising experience and not exactly sure what to expect, but was completely blown away but the staff and service on the Summitt. From Captain Alex and Cruise Director Patrick keeping us up to date during their morning announcements, to the PHENOMENAL staff in the Blu Restaurant (AquaClass exclusive), to the friendly room service staff that always asked you how your day was, I simply loved every second of my trip. Favorite bars include the Rendez-Vous Lounge on the 4th floor for nightly live music and dancing as well as the beautiful Sunset Bar at the back of the ship on the 10th floor (Jaime is one of the best bartenders I've ever been served by!). Bring a camera for some stunning late night shots of the sunset over the Atlantic. If you can, I would avoid the Oceanview Cafe (buffet) simply because they serve, more or less, the same stuff every day and it gets really cluttered and the amount of elderly sailers keeps the lines dragging. If you are a pool goer - get there early! The chairs get claimed before 11 AM and the people who claim them don't leave all day. The nightly shows in the theatre were very good as well. Jesse Hamilton, Jr. is a must see if you can catch him. As a bit of advice - definitely go for the drink package and prepaid tips if you get 2 selections with your room type. If you are a shopper, wait until Saturday morning (last day at sea) for a MASSIVE blowout sale. Getting on and off the ship wasn't too much trouble while in Bermuda, just remember to bring a photo ID and your SeaPass card. Would highly recommend this vacation for new or experienced cruisers looking for a luxury-feel, high-class serviced vacation, at roughly the same cost you would pay for MUCH less with NCL. Read Less
6 Helpful Votes
Sail Date: March 2017
This was our first cruise so it is difficult to make a comparison,however we were not dissapointed it was every thing we expected and we had a wonderful holiday. We boarded the Celebrity Eclipse on the 19 March in Miami boarding was ... Read More
This was our first cruise so it is difficult to make a comparison,however we were not dissapointed it was every thing we expected and we had a wonderful holiday. We boarded the Celebrity Eclipse on the 19 March in Miami boarding was quick and efficient, we didn't have to wait long to be allowed in our cabin, we had a balcony state room which was spacious clean and comfortable our cabin attendant John was very pleasant and helpful and saw to all our needs. The restaurants and staff were all very efficient polite and helpful, the choice of food in the ocean view restaurant was wonderful we ate here at breakfast and lunch time,in the evening we ate in the moonlight sonato where Willy our waiter and Vincent his assistant did their job to perfection. Entertainment was exceptional Eddy Jones the entertainments manager was so versatile and always had time to talk, Jane Curry was an exceptional entertainer as was the group of resident dancers,acrobats and singers. Trips organised from the boat were well organised and we found them to be very informative. Over all we enjoyed our first cruise, we now need to save to do another one which will probably on a Celebrity cruise ship as we have nothing negative to say about our experience Read Less
20 Helpful Votes
Sail Date: October 2016
We are a professional couple, no kids, early forties. We had never been on a cruise before and had no experience in this area of Europe so took the advice of friends who had done this exact cruise before and booked in March 2016. We dove ... Read More
We are a professional couple, no kids, early forties. We had never been on a cruise before and had no experience in this area of Europe so took the advice of friends who had done this exact cruise before and booked in March 2016. We dove into research on the countries, ports, languages, attractions, and cruising in general, which made for a fun six-month wait. The anticipation was a big part of this vacation! Rick Steves' books were a staple of our reading and came with us on the trip. We flew from Toronto to Rome, arriving early in the morning on embarkation day. We had seriously considered taking the train from the airport to the port, but decided that it was just too important piece of the trip (i.e. do we risk screwing up the train schedule in a foreign city and missing our ship?) to leave to chance, so we booked NCC shared transfer. They met us in the airport and we were in the van very quickly. As it turned out, Rome airport is HUGE and we had been up for about 36 hours by that time - we were glad to not be trying to sort out the train and our bags at that point. It was about E70 which was money well spent. We got to Civitavecchia in 45 minutes and again were glad of the transfer. The port is also very large, and not pedestrian friendly at all. NCC transfers dropped us off right at the ship at around 1030 in the morning. We got a look at the ship - spectacular! - before heading into the dark and smelly tents that were the Celebrity port terminal. There is nothing nice about the port or the terminal. We showed our printed-off tickets, completed the medical form, and waited in the holding area for about 20 minutes before being waved over to check-in. We were on-board quickly and easily by 1100 hours or so. First impressions were - well - let's just say that the deck 2 loading area is not a nice part of the ship. It's dark and utilitarian with x-ray machines and beeping scanners. But up one flight of stairs we found the Guest Relations area, with a cello/viola duo playing in the lobby. This was very nice. We found our cabin #6221 still being cleaned, but met our room attendant Jose who was very friendly and personable. He let us dump our carry-ons and we headed up to deck 14 to enjoy some fresh air. We found the Sunset Bar staffed with jolly Jamaicans (one wearing a Santa hat and singing bits of Christmas songs....go figure) and settled down with a drink in the sunshine. "The Upselling" - we had read a lot about the upselling racket on this ship. We had the Classic package included but had pretty much decided we would upgrade to the Premium package at some point. There is lots available on the Classic, particularly if you like simple highballs and Budweiser. We really like martinis, good wine, and craft beer, so when the bartender waved a bottle of Dogfish Head 90-Minute IPA at me, I was signing for the Premium package on what was probably that guy's easiest upsell of the week. On the Premium there were lots of excellent wines by the glass, incredible cocktails, but only a few craft beers (the IPA was $11.00 USD so that was the cost of one day of Premium package right there). As you might expect, hot day plus forenoon cocktail plus no sleep plus jet lag equalled fatigue very quickly. We went downstairs to.... The Oceanview Cafe ("The Buffet") - I don't like buffets generally but we were starving and this was the place to grab something fast. There was a large variety, including stations organized by cuisine, such as Mexican, English, Indian, etc. I had some excellent Indian food and my partner found salad and fruit. We ate at the buffet for most breakfasts and the odd afternoon snack and there was nothing bad to be said about it. In the evening it was sad and empty although you could still get a slice of pizza and a few other smaller things until fairly late. The Cabin: 6221 is a veranda cabin, port side on the flat side of the 'hump'. We had a great view from the veranda and only overlooked part of deck 5. The cabin could have accommadated four people as there was a trundle bed under the couch and a berth that could have swung down from the ceiling but I really can't imagine four people in there. It was a decent size for two and I was pleasantly surprised at the bathroom - there was lots of storage in there and a good shower. There was zero room for two so brushing teeth was a 'my turn - your turn' affair. The cabin was very clean and storage was OK, after we got our suitcases under the bed out of the way. Jose brought us extra hangers, a body pillow, and anything else we needed. One night, I asked him for a shoe shine cloth and came back to the room to find he had polished my shoes....wow. This is butler-level service. The cabin was very quiet, even being next to the elevators and the iLounge. We quickly found this cabin was perfect for us as it was steps from the elevators and stairs, one deck from lounges and restaurants, two decks to the Martini bar and shopping, and very close to the Grand Foyer where most of the nighttime activity was. My only complaint was people who insisted on letting their cabin doors slam. They are steel safety doors and if you let them close, they slam with a "thunk", which can be a drag at 0630 hours. CLOSE YOUR DOOR GENTLY, PEOPLE, PLEASE!! Dining: we love to eat and drink. We had bought the five-dinner package beforehand and had to visit a headwaiter to book our dinners once onboard. Overall we were very happy with the dining options: Opus: we had Select dining so on the few nights we ate there, we just showed up. It is a huge room and quite elegant. Once we had to take a pager and go drink another martini while we waited....oh no, how will we cope. The menu at Opus was small but we always had good food. The service was good but almost a little too much at times. When you sat down there'd be probably four people buzzing around filling water, serving bread, making introductions, and so on, but after the initial flurry you might have trouble finding someone available to tell about your chipped wine glass. One night we were seated next to the waiter station, which was loud. We asked to be moved and immediately had a quiet table for two in another area. Very appreciated. We never sat with anyone else but tables for two were about 2" apart so it was much like a table for four. Keeping in mind that the Opus kitchen was turning out three-course meals for hundreds and hundreds of people, the food was very good. There was different house wines featured every night and the somm would be opening bottles constantly. No bag-in-box wine here. Lawn Club: we ate there our first night. On a warm evening it is really nice, next to the (real) lawn and the huge X on the funnel overhead. Somewhat oddly, the "appetizers" were flatbread pizzas.....with the mains a selection of grilled meat. You could cook your own if you wanted to and there was a nice little salad station. The pizza was very good but it was too much for a starter. The grilled items were very good and ranged from skewers to fish fillets to steaks. There were heaters for when the night cooled off, which it did fairly early. It was a fun, casual place for dinner outside. Tuscan: this is an Italian a la carte grille with a panoramic view aft. The pasta was made on-site and was incredible. Steak was probably some of the best I've had anywhere. Service was second to none. Ignatius knew his service and his wines - we let him choose wines for us to suit the courses and they were spot-on. A fabulous experience. So fabulous we bought another night there and had another terrific meal. Murano: French cuisine. You could spend a lot of money here, with wine and food flights, $300 caviar, and so on. It was the most formal of all the venues. The food was extremely good and the service was too. The staff were obviously working very hard to keep a high standard. It was not full either night we were there. Tableside service was a nice touch and they really took pride in their work. My only complaint was with the flambe-ing and such going on, the room got a little stuffy and you would want to be wearing a jacket and tie for this place (although you didn't have to - I think dress code was the same for all venues in the evening). Sushi on Five: I'm not a huge sushi fan but my partner is and she thought it was very good. There were noodle bowls as well, along with gyoza and other items so not just sushi. It was notably empty whenever we walked by. Service was enthusiastic and it was a nice change from the other dining options. Qsine: I didn't expect to like this but I did. It is tapas, with some really inventive presentations and some fabulous food. Very unique and we had a great time here. Martini Bar: our favourite, with a frosted-ice bar top and very skilled bartenders. The martinis are very large and very well-made. There was a second bar, I think called the 'Ice Bar' off to the side, which apparently used to be a bar proper with it's own menu (there were many bottles of vodka sitting in piles of ice) but it appeared to be forgotten about and was just another seating area for the Martini bar. After dinner, they set up a DJ station right next to the bar, which seemed a bit out of place, but later the DJ station disappeared and the live house band started up a deck below. One night I asked for a Courvoisier and got a snifter the size of a basketball with about half a bottle of cognac inside.....fabulous. Ensemble Lounge: another favourite, with live jazz through the evening. Very good table and bar service and a relaxed atmosphere. Tuscan, Qsine, Murano, and Michaels Club were accessed via this lounge. World Class Bar: this used to be a different bar called the Molecular Bar where they made cocktails with liquid nitrogen and so on.....no longer. It is now an ordinary bar with a limited menu of excellent cocktails (if you order an Old Fashioned, they carve a single baseball-size ice cube for you) but they don't serve anything else, so anybody popping by for a gin/tonic had to keep walking. Not sure how successful this model is. Sunset Bar: as mentioned, great if you want to relax up high and watch the ocean recede. It is also a smoking area. We enjoyed walking shoeless on the grass and sipping a frozen drink. Passport Bar: a straightforward bar on deck 3. Cafe El Bacio: a coffee bar with some pastries and cookies. I went here every morning for lattes and brought them up to the cabin. There was also a gelato bar which we never tried. Upselling to specialty restaurants: We didn't mind this as we got some good deals. Tuscan for 40% off? Yes please. One night we looked at the menu for Opus and weren't all that excited about it. Turn around and here's somebody offering a great deal at Murano. Everybody wins. If we weren't interested they took 'no thanks' for an answer, unlike all of Turkey and much of Greece..... Other areas: Casino: appeared to be very under-used. We never spent any time here. Sun decks - we did not enter any of the pools but spent lots of time reading in the sun. I read complaints that there aren't enough sunbeds....well, maybe if you want a sunbed right next to the pool, directly in the sun, there's a limited number. There are tons of sunbeds on two decks. We enjoyed deck 15 which was very quiet (aside from when people were playing basketball). The Mast Grille had hotdogs, hamburgers, and fries, which was perfect for a mid-afternoon snack. Service was limited away from the lido deck but if a server knew you were there, they would come around and keep your glass full. Fitness Centre and Spa: We worked out nearly every day and found the fitness centre surprisingly good. My favourite was stretching out on the outdoor fitness deck, which overlooked the bow of the ship with a great view. There were cold towels and enough good quality equipment to get in a workout and feel like I was earning my next meal. My partner had her nails done in the Spa and was very happy with them - not cheap but high quality work. Solarium: we enjoyed this as kids aren't allowed and you can soak up the sun without the wind. The Aquaspa cafe had some really nice healthy, smaller items, including smoothies. Library: this was disappointing. I had hoped to find books on Europe, our ports of call, the ocean, and sailing, but instead found a bunch of mostly lightweight fiction. Plus there are only books on the first three shelves, then a bunch of empty shelves, then three shelves of fake books at the very top. It was quiet if there was nothing going on in the Grand Atrium. Entertainment: we hadn't expected to care for the shows but some were very good. The theatre was top-notch. The Tenors of Rock were terrific. There were several singing acts, including a Michael Buble - esque guy and a female Motown trio. One night they had thrown together a Broadway revue because the scheduled performer had missed his flight, which was very good. The ship's musicians were really incredible. They were all over the place, playing in the theatre backing up the featured acts, playing everything from top-40 to Beatles in the Grand Atrium, playing jazz in the Ensemble lounge, disco by the pool, strings in the Cafe el Bacio. One night, the bandmaster (Sasha), after leading his group through the show in the theatre, sat down at the piano next to the Passport Bar and effortlessly performed Chopin and Beethoven. Wow. The cruise director Maarten was around for the high-energy stuff and he was hard not to like, although we didn't take part in any of the parlour/pool games. Shopping: we enjoyed browsing in the shops. The second last night was a big sale and you've never seen such a feeding frenzy. I love watches and had a blast browsing the Breitlings and Tag Heuers. Washrooms: spotless and staffed in the evening. Hand sanitizer everywhere. Excellent. Photography: We let them take photographs if there was a good backdrop but wanted nothing to do with the costumed guys off the gangway at the ports....we are in Turkey, so you make some guy (probably a prep cook) wear a turban and a silly sword and want us to pose with him? Give me a break. On the last formal night we asked the photographer for some specific poses as we had gotten engaged that afternoon, and they were very enthusiastic and helpful. We ended up buying three of them as our official engagement photos. Excursions: we didn't take any Celebrity excursions. We researched and booked tours for Athens and Ephesus, and conducted our own sightseeing for the other ports. Generally, getting on and off the ship was painless, with the exception of Santorini where we had to tender in some quite active seas (see port review below). We erred generously on the side of leaving lots of time to get back on the ship and had no problems. We found running the gauntlet of local taxis, tours, hawkers, and so on very tiring but that's not the ship's fault. The information given about the ports in the little daily newsletter was very limited - we were grateful for our Rick Steves guides and prior research. Highs and lows: there's an odd thing that happens when everything is at a high standard. Little things become big things because they are an anomaly. But they are still small things. Here's a few we noticed: High: the ship is beautiful. Low: they used this plastic dark reddish-brown fake wood paneling all over the place. High: there was daily news and port info delivered to your cabin. Low: very little weather forecast information, either for the port or the ocean. High: food was very very good. Low: no bar snacks. After dinner, your only snack option was to see what was left at the buffet. High: bar and wine service was excellent. Low: lack of drink lists. High: the buffet was a great way to have quick breakfast. Low: no tray, so you have your plate in one hand, cutlery in your pocket, juggling everything to get a cup of coffee, and if you wanted a juice or water, you had to dump everything off and go back. High: people dressed up for dinner. Nothing classier than old-timers in tuxes. Low: sweaty guy in flip flops with shirt totally unbuttoned, elbowing past people at the buffet to get more bacon. High: presentations on ports of call and other areas of interest. Low: barely-disguised sales pitches for whatever services or businesses paid Celebrity for the privilege. "You may not be interested in buying a Turkish rug but at least take the time to listen to what they have to say" -Celebrity staff member giving a presentation on what to do in Turkey. Again, give me a break. If you're promoting a business, go ahead, but don't pretend you're giving objective information to people who might be expecting it when you are not. Ship movement: we were concerned about this as my partner gets motion sickness easily. There was one day and night that we could really feel the ship moving (I'm not sure how the performers on stage managed it as I could barely walk to my seat without holding on to something) but ginger gel capsules were the ticket. My partner had all kinds of remedies but nothing beat the ginger. One evening we could feel a fair bit of vibration in the Tuscan, but generally it was a non-issue. Disembarkation: we opted to 'walk off' so kept our luggage and were in an elevator by 0645 and in our NCC transfer by 0700. Nothing to it. Again, we had thought about taking the train but had learned there was a transit (bus and train) strike scheduled for that day. As it turned out, we may have been been able to get from Civitavecchia into Rome, but the strike did in fact happen as scheduled so we were glad to be in a vehicle. The best money we spent were those two transfers. I'm rating four stars but it is a solid four stars. There is probably a nicer ship with better food and service out there but probably not at this price point. Overall we were thrilled with our first cruise and will absolutely do another. Read Less
12 Helpful Votes
Sail Date: August 2016
This was our very first ever cruise and overall, we really enjoyed it. My partner and I booked this cruise to celebrate my partner being promoted in his career after several years of being on a long and arduous training course. We had been ... Read More
This was our very first ever cruise and overall, we really enjoyed it. My partner and I booked this cruise to celebrate my partner being promoted in his career after several years of being on a long and arduous training course. We had been recommended to do a Celebrity cruise a few years ago and my parents and sister recently went on a P&O cruise and were raving about how much they enjoyed it, plus, we couldn't decide on a holiday destination this year. Hence, why we decided that we should do a cruise holiday as we could visit many places, experience many different cultures whilst enjoying the excellent facilities that cruising has to offer. As a younger gay couple in our late twenties, we were worried that being on a cruise would not be our thing as we had read many reviews on here about how the Celebrity Constellation was mainly full of older citizens and with activities more suited to those of that of an older age group. However, this couldn't be more far removed from the truth. We found many people from all different age ranges and we felt quite at ease with being on the ship. The original concern may be true if you go outside of the school holidays but we didn't find this with us going in August. At the same time, you don't need to worry about there being lots of children on-board with going in the middle of August. Part of the reason we booked the cruise with Celebrity was because we wanted to have a holiday with as few children around as possible. We thought many children/families that would do cruising, would go with Celebrity's sister company, Royal Caribbean. This was true. Don't get me wrong, there were families with small children on-board but most families had teenage children. Additionally, the Celebrity Constellation is a gay friendly ship and there were several events that the ship arranged that the LGBT community could attend. Many of the guests too that were on-board the ship were well travelled and were fairly open minded and so being a gay couple did not phase them and we became good friends with several couples. We set sail from Rome (Civitavecchia) which meant we had to fly out to Rome. Transfers and everything was already sorted out before and this was well organised and there was no fuss. At the airport, Celebrity representatives were there ready to assist to your need and were very friendly and supportive. If I was to be picky about anything, it would have been nice if Celebrity themselves collected the luggage for us at the airport and then delivered it straight to our rooms on-board the ship. There were several times where we had to collect/drop our bags, on/off the coach and deposit them before embarking the ship, which wasn’t a problem really. However, with this being Celebrity and them advertising that they want to make you feel like a celebrity, I thought that the company really missed a trick here. Furthermore, I was disappointed that they didn’t do this as I knew that when my parents and my sister and her husband went on their cruise with P&O, they dropped off their bags at check-in at the airport in England and the next time they were reunited with them was in their cabins. However, as I said, this is only a minor, picky point. Otherwise, embarkation went smoothly and without a hitch. When we first arrived on the ship, we were quite pleased to see that it wasn’t as dilapidated as many reviewers had made it out to be. It was lovely and clean and everything had its place. Both my partner and I were quite a gasp at how wonderful and beautiful it was inside. We were very impressed. We were greeted with champagne and other refreshments and it all had a lovely atmosphere to it, one that still resonates with me today as it was so welcoming. Due to our room being cleaned, we could not go into our cabin straightaway. Nevertheless, because we had travelled for about 12 hours and because it was nearing lunchtime, we decided to go and have something to eat at the buffet. Because we had heard about the fantastic pizza on-board, our instinct was to try that first. It wasn’t the greatest pizza I have had but it was by no means the worst. We were both expecting a lot worse in actual fact considering that it was a buffet. We then continued to see what other delights the buffet had to offer. We weren’t holding our breath but we were both pleasantly astounded by the variety of types of food that they offered and at how good it tasted. There was everything from fish to meats (cold and hot), cheeses, pasta, Chinese food, curry, sushi, just lots of food. It was a sight for the eyes! On most days, we enjoyed the food from the buffet and we tended to have our late lunches in there and most dishes were scrumptious. What was really good about it too was that each day, when we stopped at a different port of call, there would be a stand which served delicacies from that region/country and we both enjoyed this touch as the main dining room (San Marco) did not offer this opportunity. After our lunch, we proceeded to our cabin. We opted for an Oceanview Stateroom and we weren’t disappointed as our cabin had a massive port-hole that was practically floor to ceiling in height. This was a lovely touch as I was expecting quite a small window. However, we were situated in one of the cabins towards to the aft of the ship that had been converted from social space in the last overhaul. I’m aware that not all Oceanview staterooms are like this and so some research is needed if you wish for a cabin with a similar window. The cabin itself was quite spacious and a lot bigger than we were expecting, with plenty of storage facilities. We were both quite impressed at how much storage Celebrity had managed to work in. There was even room for your traditional safe and mini-bar fridge with additional storage space above them! The bathroom was small considering at how big the rest of the room was but even then, Celebrity managed to incorporate lots of storage solutions into the bathroom so it never felt tiny or ‘full of stuff’. Again, many people complained that the shower cubicle was too small but we didn’t find this. I am quite a big guy but I managed to fit in there perfectly with ample room to move about. I would say that it was roughly the same size as most UK showers. Shower pressure was good even when the ship was stationary but the water seemed a little ‘too’ treated and made my skin feel unnaturally smooth and shiny. Nevertheless, the best part of our cabin was the bed. Originally, I was concerned as we were told that the bed was a Queen’s size, which is just a bit larger than a single bed in Britain. However, I completely forgot, American ship, American sizes. Hence, the bed was much larger than I had anticipated and was in fact bigger than my King size bed at home. I had so much room in the bed that I couldn’t tap my partner on the shoulder goodnight, even with my arm stretched out. It was divine! What made it even better though was the fact that the bed was the most perfect bed we had both ever slept on. I cannot begin to describe how comfy the bed was. It was firm but squish-able, soft but supportive. It was just amazing! We liked the mattress so much that after the cruise we tried to buy one as we knew you could buy them but to no avail as they’re only available in America. To top it all off, we were greeted with an excellent turn-down service every night with chocolates on our pillows. Dining on the ship was excellent! We never had a bad meal on the ship, whether that was in the main dining room, The Grill by the pool deck, the speciality restaurants or the buffets. All over exceeded our expectations. We ate in the main dinning room most evenings and I can only compare the food to meals served in gastro pubs back in Britain. Very tasty, great flavours, well prepared and fantastic presentation. Every evening the menu changed and there was always something that everyone could have, whether you were a vegetarian, a vegan or even someone who was gluten intolerant. However, there was a part of the menu which remained the same each day and had many classics on there like French Onion Soup, and Grilled New York Sirloin Steak. Hence, there were safe options if you didn’t particularly enjoy that evenings selection. Portion sizes were a bit on the small side but this wasn’t a problem as we generally asked for more and over the course of the holiday, our waiter, Savio, would know exactly how much to bring out to us. Only negative about the main dining room was at breakfast time when a different waiter tried to sit us on a table for six even though we requested a table for two. He said that we could not make that request in the mornings as tables were reserved, which we knew was a lie as we had most of our breakfasts in the main dining room. We did say to the waiter about this and he said that was not true, to which we replied that we didn’t wish to eat there that morning, and we walked off. Luckily, Savio walked past us and questioned why we were going so quickly, when we explained the situation, Savio sorted out the problem for us and sat us on a table for two and couldn’t apologise enough for the rudeness of his colleague. We did go and eat in Ocean Liners (a speciality restaurant) one evening and were very happy with the service and food. We both had the chateaubriand which was exquisitely cooked and so tender that it just melted away in your mouth. My partner and I both agreed that it was a fabulous experience and we’d do it again but at the same time, we didn’t feel that we were missing out on anything either as the food was just as good in the main dining room. The only difference really was that you can tell that Celebrity had thought about the more minor touches that can really bring out the difference, like the presentation of the butter in different shapes, how drinks were presented and how your food was served to you by the waiter. Service on the ship was very good overall. The main dining room, buffet, house cleaning and bar staff were excellent and I could not fault them. They were always very happy to help, friendly and really took their time to get to know you, your tastes and just made you feel like a CELEBRITY! As I’ve said, our Head Waiter, Savio, was excellent and knew exactly what we liked (and how much of it). He really took care of us. Our drinks lady was fantastic at suggesting different cocktails that we would like to try and we built such a great rapport with her too. Our sommelier (Richard) too was very friendly and could pin-point exactly each night what I would like to drink and when. Our other waiter, Alex, was just as good and we really had a good laugh with them all. They are all a credit to the ship and the company and should be given extra special credit. They all went out of their way to keep us feeling like celebrities. Our room/cleaning staff were just as exceptional. I’m a bit of clean freak and so I would check if under the beds had been cleaned and new linen placed on the bed for example. Everything was perfect! Not a dirty mark in sight! Point for improvement though, it would have been nice if the outside of the port-hole would have been cleaned at least once on our journey as after each voyage, there was a greater build-up of sea salt on the window, which was making it harder to see out of towards the end of our cruise. However, this is probably not a house keeping staff chore. Nevertheless, our room attendant Winston was also phenomenal at making us feel like a celebrity. He knew that I didn’t like dark chocolate and so he would go out of his way every day to make sure I had milk chocolate on my pillows instead. He was also very polite and would always greet us with a happy smiley face if we ever saw him on the corridors. However, there were two negative points that we both felt quite disgruntled with in regards to the service. First being one of the photographers. On the more formal evening, we asked a photographer (can’t remember his name) if he could take our photo. In a rude manner, he turned around to us and said that he was closing at 10pm and so couldn’t do another shoot. My partner then replied back to him saying that it was only 9:30pm to which the photographer snapped, I’M CLOSED! This really spoilt our holiday and made us feel quite angry. On another occasion, we proceeded again to approach this fellow to ask to take our photo, thinking he was having a bad day, to which he completely blanked us. This made our blood boil and we made a formal complaint about him when the cruise survey came around. The other negative was that I had planned to get engaged on-board the ship as we were sailing in to Venice. Several days before I made the proposal, I asked Guest Relations if they could do anything for me to make the moment memorable and special. I had asked if me and my partner could go on the helipad briefly so that I could do the engagement at the front of the ship. At the start of the cruise, I had seen some other guests on there, having a tour around, hence why I didn’t think it would be too much of a problem. The reply I got was not very helpful. I was told that due to health and safety, they couldn’t do this, even though I had told her about seeing others on the helipad previously. I then proceeded to ask her if it was possible to hire out a couple of the musicians to come and play out on the top deck towards the aft of the ship. I said that I was more than willing to pay for them. Again, her reply was that she couldn’t do this. Therefore, I replied to her, what could she/the company do to make this a memorable experience. Her reply was that I could go towards the back of the ship, on the top deck and do it there. Again, I repeated if there was anything else they could to add to that experience to which she replied, no. To say I wasn’t very impressed was an understatement and so if you’re thinking of doing something extra special for a loved one, or planning a special surprise, don’t do it with Celebrity as they didn’t make me or the occasion feel as special as it could be. There was lots of entertainment and activities to do throughout the duration of the cruise and we didn’t get bored. You could get as involved or as little involved as you wanted and their very helpful Celebrity Daily magazine, let you keep up-to-date of the different activities that you could do during the following day. I think it would have been fantastic if the Constellation had a cinema on the ship like they do on P&O and Princess. Like this, I could have caught up on some good movies. They did hold open air cinema nights but one of them was cancelled due to poor weather and the other was of Jungle Book, which I wasn’t fussed about seeing. Shows that were put on by house staff were quite bizarre and were not up to the ‘Broadway standard’. Costumes, lighting, backdrops, acrobatic aerialists were all very good, but the singers were mediocre with only one fabulous female singer. Dancers were sometimes out of time and lacked sharpness and precision, which I thought was disappointing, considering Celebrity touted their shows as being of a ‘Broadway standard’. I was expecting dancers with the professionalism of Strictly Come Dancing but instead was given something very different. However, the shows were passable and were good at a basic level of entertainment value. We didn’t do any shore excursions with them. We did have one booked with them before the cruise, which was to go up to Mount Etna and experience the craters but this was cancelled two months before the cruise with no reason given. We did try and book another one whilst on the cruise that appeared quite similar to the one we originally booked but we refused to pay the price of $370pp when originally, the itinerary we booked would have only cost us $150pp. Nevertheless, there were lots of lovely excursions that you could have booked whilst on the ship so long as you were willing to part with a hefty lump sum of money. My best advice on getting good value for money and going to see some fantastic places is doing some research before you leave on your ports of call so that you know what it is that you want to see and how you are going to get there. It does take a bit of time planning it beforehand but it makes such a difference when you’re actually on holiday as it makes it stress free and doesn’t waste any of your precious holiday time. Additionally, Celebrity were very good at providing shuttle coaches (at a small fee) if ports were quite a distance from the main city and I would recommend these and they are well organised with very little wait time. In summary, overall a very good cruise with very good staff, a beautiful ship with luscious interiors, food and beverages, with some fantastic ports of call. Apart from those irritating moments which I mentioned previously, it was lovely relaxing holiday that we both thoroughly enjoyed and were quite upset when it all came to an end. I would definitely recommend Celebrity to anyone, even with those negatives as generally, the experience proved a relaxing and re-energising holiday where most of your needs are met and you are mostly made to feel like a celebrity. Read Less
18 Helpful Votes
Sail Date: June 2016
We chose this cruise because friends were also going. EMBARKATION went very smooth. We waited until later in the afternoon to board and the line was short and fast. DISEMBARKATION was fast. It was my husband, myself and our 8 year old. ... Read More
We chose this cruise because friends were also going. EMBARKATION went very smooth. We waited until later in the afternoon to board and the line was short and fast. DISEMBARKATION was fast. It was my husband, myself and our 8 year old. We each had 1 carry on and left the ship at 7:30am with our bags in hand. THE SHIP furnishings have some wear and tear, cloth covered furniture was a little tired and dirty looking. OUR ROOM was appealing, clean and we had a balcony. More storage than we could use for 3. DINING So disappointed in the food. It was not anywhere close to 5 star 4 star or any star. It was average at best. White table cloths, a proper place setting and clean drinkware this is where the fine dining experience begins and ends. The food is not worth mentioning but I will mention it here as a cruise I thought was supposed to have excellent food. The presentation was blah, no sauces which is very important for fine dining. Menu items were not creative in the least. Duck with orange glaze a signature dish from the 1970s and other blah fare. There was nothing here to impress anyone but those used to eating fast food. Of course food is subjective I’m sure the masses liked that they can gorge, but for us it’s about quality. The quality, creativity, and care was not there. Wait staff was professional and friendly. The BUFFET was large and had the same items every day. Biggest station was pasta. They did bring out turkey once. The vegetable items limited and hard to find. Pasta, pizza, eggs, and deserts are plentiful. As are pancakes, waffles and anything with flour. Lots of pork items. Made to order (grill) items included salmon. Folks flock to the pizza, pasta and pancakes. Which tells it all. There is a “healthy” café that serves…wait for it…..melon and watered down green drinks. If you want something more than plain coffee, get a non-alcoholic premium package. Then you can get espresso, cappuccino, and the like. If not your stuck with plain coffee. I can’t believe we paid over $6K for this. Read Less
5 Helpful Votes
Sail Date: June 2016
This was our first cruise and aside from a few minor complaints, it was amazing. We booked a transfer from the airport directly with Celebrity and it went very smoothly with the Celebrity representatives at the airport extremely easy to ... Read More
This was our first cruise and aside from a few minor complaints, it was amazing. We booked a transfer from the airport directly with Celebrity and it went very smoothly with the Celebrity representatives at the airport extremely easy to find. Embarkation took maybe 5 minutes at most and we were on the ship. The concierge class room we were in was a great size and the balcony with chairs and foot stools was perfect. The bathroom had all the amenities you'd need and the shower was especially nice. One of the perks with concierge is the afternoon snacks and we managed to get both a fruit and cheese plate every day which were nice touches. Our stateroom attendants did an excellent job making up and turning down our room and it was always spotless. The only real minor complaint we had was with some of the dining options. On the first day, we were hounded at every meal about drink packages but thankfully that stopped after the first day. The buffet was slightly inconsistent in that some days they had an amazing selection but then on other days it offered plain, bland and boring food. However, the dessert selection was always amazing and I'm surprised I didn't put on more weight than I did. We also tried the Tuscan Grill which was pretty good overall but they brought my steak out well done when I ordered it medium and service was a little on the slow side. The other issue we had is that we were billed at full price but were supposed to get 20% off which took a couple days to get corrected but it was corrected in the end. The dining wasn't terrible by any means but Celebrity is supposed to be known for having amazing food and we were just let down somewhat on a couple days. The entertainment was well done overall. We only ended up seeing two shows but both were excellent. Especially the Tenors of Rock. The hot glass show was also very interesting and I managed to win a bowl that they give away after every show. We didn't use the spa or fitness area but took a walk through and they looked nice. The pools were almost empty pretty much every day after 5 or 6 PM which was nice if you wanted to take a dip when it wasn't crowded. However, it was pretty chaotic after 9 or 10 AM on sea days. The ports were very good overall. Mykonos was beautiful and the ruins on Delos were very cool. Everything about Malta was gorgeous and I'd go back there in a heartbeat. We did the Taormina on your own Celebrity excursion and were slightly disappointed but that was mostly because we aren't big shoppers and that's almost exclusively what you do in that town. The Mt. Vesuvius hike and Pompeii tour was amazing and we were glad we did that. The only downside was the stop at the cameo factory which wasn't that interesting at all. I'd rather have the extra 30 mins at Pompeii than get stuck there. The only downside is that the guide we had during our Vesuvius and Pompeii excursion was somewhat lazy and didn't even count everyone all the time. I'm surprised we didn't leave anyone behind at one of the stops. Disembarkation was fairly smooth. There was just a slight wait after getting off the ship at Civitivecchia for the shuttle to the port entrance but overall we were very happy and would do it again in a heartbeat. Read Less
19 Helpful Votes
Sail Date: June 2016
our first cruise and we couldn't have chosen a better ship to experience it. The quality of the staff, the cleanliness which was second to none and the attention to detail onboard was astonishing. We had nothing to compare it to ... Read More
our first cruise and we couldn't have chosen a better ship to experience it. The quality of the staff, the cleanliness which was second to none and the attention to detail onboard was astonishing. We had nothing to compare it to never having sailed before, but have stayed in plenty of high end hotels around the world. This surpassed all of them. We chose a balcony suite on the 9th floor midship which after some research I learned was the best place to be to avoid too much motion. We never experienced anything but a very slight rocking motion when the ship increased speed overnight on one occasion. Hardly worth a mention to be fair. The staff all over the ship are outstanding in every single way. Could only fault one sour faced waitress in the main dining room who was curt and verged on being rude. After a complaint was made about her we never saw her at our table again and were presented with a lovely bottle of wine. They couldn't apologise enough. The food, although not Michelin level, was very nice on all the nights we ate at Opus, the main dining room. A couple of exceptions when it was just ok. We used two speciality restaurants Murano and Lawn Grill. The food and service in Murano is fantastic (maybe a bit too interactive for my liking, but good nonetheless). Fabulous lobster. Lawn Grill had the best fillet steak I have ever eaten. I didn't particularly like drinking my water out of a jam jar but hey ho! I had to ask for a stemmed wine glass when initially my red wine was poured into a tumbler. It's a very laid back environment and I think this diversion from proper drinking glasses was a step too far. However that's my only grumble. The service was excellent and the steaks amazing. We had the classic drinks package and don't let it worry you if you're concerned about what you can drink. If your waiters don't ask you what package you're on when you order (which mostly they do), just ask them what wine, spirits etc your card entitles you to. There was never an issue with us. I don't see the need for the premium package if i'm honest. There is so much choice on the classic. Excursions provided by the ship were very expensive and we only did one to the Godfather village in Sicily but it was excellent. The dress code is very casual and even the classy chic (formal) nights were do what you like style. Some people were dolled up to the nines others not so much, but nobody cared or took any notice of who was wearing what. I like the lack of informality. Security onboard is very strict which was very reassuring. Getting off and on again was very quick, efficient and super secure. Overall this ship is amazing on every level and I simply can't wait to go on it again! Read Less
16 Helpful Votes
Sail Date: June 2016
This was our first cruise, i was a bit sceptic of this experience, as we have always done our own travel arrangements , this trip we could not complain about anything it was excellent. The staff, were first class, the entertainment was ... Read More
This was our first cruise, i was a bit sceptic of this experience, as we have always done our own travel arrangements , this trip we could not complain about anything it was excellent. The staff, were first class, the entertainment was very good. also there was a well equipped gym at the front of the ship with beautiful views whilst you worked off all the wonderful food that served up each & everyday ,also The golf putting championship was well organised The food was 5 star, the variety was amazing, & also the service of the drink waiters. Our cabin was serviced by Dennis who I may say done a wonderful job keeping our cabin clean & tidy. Port & shore excursions , we did do whale watching at Juneau that was very well organised. At Ketchikan we got ripped off, doing a journey by tractor/golf buggy onto a beach to look at some pebbles, then to a local hall for a tribal dance by some teenagers who had no idea what the hell they were supposed to be doing ,which I may say it spoilt our day, But you learn from these experiences. Boarding & Disembarkation is done like a military operation it is quick & easy. Read Less
4 Helpful Votes
Sail Date: May 2016
This was our first ever cruise, so we were stepping in to the unknown , but we asked advice from friends who were experienced cruisers, we had a mind of where we wanted to go and went to a recommended agent who gave us options, not only in ... Read More
This was our first ever cruise, so we were stepping in to the unknown , but we asked advice from friends who were experienced cruisers, we had a mind of where we wanted to go and went to a recommended agent who gave us options, not only in destinations but cruise companies. we were told that CELEBRITY was highly thought of and that in there words was " the best food on the seas" After our trip we can confirm that the quality was excellent and we would find it difficult to improve on at any restaurant that i'd ever been to. Everything about the ship was of high quality entertainment, service and facilities. the only regret in hindsight was that many of the destinations we had been to before, so we didnt do the trips, but that was our fault. All in all we were very pleased, if we were nit picking then the support and care at the end didnt match up to the arrival, so left us a bit grumpy. Also we were mis led re the drinks package, but again that was the agents fault. I will give you some advice please make it a lot clearer to what you are entitled on drinks as i was refused one brand of whisky in one bar yet it was available in another Read Less
8 Helpful Votes
Sail Date: May 2016
Being our first ever cruise we really didn't know what to expect, but from beginning to end it was very well organised with no disruptions. We had been staying in Barcelona in an apartment before the cruise, we hailed a taxi ... Read More
Being our first ever cruise we really didn't know what to expect, but from beginning to end it was very well organised with no disruptions. We had been staying in Barcelona in an apartment before the cruise, we hailed a taxi outside at 11am and by 11.40am we had checked in, boarded and were enjoying a welcome drink on board. Not knowing exactly what to expect we were approached by a member of the crew and invited to sign up for the specialty restaurants dining packages for 5 dinners for $129 extra. We did, and thoroughly enjoyed every dinner at Tuscan Grill, Murano, Silk Harvest and lunch one day at Bistro on 5. Money well spent I think, we really enjoyed all of it, especially Murano. After enjoying lunch in Oceanview Cafe on level 14, there was an announcement around 1pm to inform us that our staterooms were ready. We were on level 3 with an ocean view room, which suited us fine, as the first night out from Barcelona was a little rough, some passengers higher up were suffering from sea sickness. The saying that "the more you pay, the more you sway" was certainly true! I was surprised at the size and comfort of the bed, it was king size, and very comfy. The room itself was hotel quality, we have stayed in smaller hotel rooms. Special thanks to Irena who took care of our room for the entire 11 days, it was always spotless when we returned. The turn down service each night was great with little chocolates on our pillows. Juliia and Alan looked after us in Silhouette dining room when we ate there if not at a specialty restaurant and the food was always plentiful and excellent, with offerings of extra if wanted. Some of our table took extra lobster one night, it was excellent. The entertainers were great, we often sat in Ensemble Lounge after dinner to listen to Jess and Kenton, they were really great. Jayne Curry was on a couple of nights in Equinox Theatre, she is very talented and hilariously funny. We did a few of the shore excursions, we did St Paul de Vence on the first day, Florence on the 2nd, Pompeii and Amalfi Coast, Mykonos, Ephesis in Turkey. The organisation at moving all the people was amazing. With 2800 passengers on board, we always disembarked the ship in no time, on to buses and away. The only thing we didn't like was the pressure of the shopkeepers in Kusadasi, we wanted to buy but the pressure was too much, I had to get out of there. It was the same with the organised tour of Ephesus, it was great, but part of the tour is a visit to a carpet factory back near port where it is more or less compulsory to visit. Our guide told us all we had to visit as it was a part of the tour and we were not to leave. Not knowing, we went along. To begin with it was all okay, very friendly and they put on a display on how silk was woven, then we were ushered upstairs to a large room with seats all around. We watched a woman making a rug, then they closed the doors and we were more or less trapped in there. They displayed many carpets, mats and rugs, always telling us "no pressure", but by the end that couldn't have been further from the truth. They offered us all drinks and a lovely sesame bread, I knew then that the pressure to buy would be escalated. There was approximately 25 or so of us in the room, by the end of the display they had 25 sales people surround us, it was a really uncomfortable experience. I grabbed my wife and we departed, much to the dismay of the carpet people. All in all, it was a very satisfactory cruise, we will be planning another. Read Less
10 Helpful Votes
Sail Date: May 2016
...at least if you look at the level of service! Need to say that we were first-time cuisers, and after this experience will go again on a cruise and again will choose Celebrity. Also must say that we had a Celebrity suite which goes ... Read More
...at least if you look at the level of service! Need to say that we were first-time cuisers, and after this experience will go again on a cruise and again will choose Celebrity. Also must say that we had a Celebrity suite which goes along with several advantages such as the private Luminae restaurant or the Michaels club. First of all and most impressing I must point out the excellent service on bord. The butler, Ramir, was very helpful and friendly, and so were the 2 stewarts, Bartholomae and Fran! One of the most impressing experiences was dining in the Luminae restaurant: I have been to many excellent restaurants, many of them Michelin-star-rewarded, so I think I know very well what good service is all about...but the guys in the Luminae were outstanding: Rav, Jelena, and all the other peoples were acting constantly perfect! This is a tough job and hard work every day, but they made it look nice&easy! Chapeau!! Food was very good to excellent, still there is a gap between the 4 star food and the 5 star service... Also most other peoples of the crew we met were friendly, smiling and had a gentle word for us. Also would like to mention our Concierge in the Michaels' club Erik and his team for excellent service. Another person to mention is Sara, the cruise director: Very funny and friendly, and you always had the impression that she's loving what she's doing. The ship is not the newest generation but kept in good shape.You could see lots of crew members cleaning all day (and night!) long. Generally we liked the stateroom, but although the stewarts kept it clean the furniture was old and outdated and for sure needs a general makeover. The shows in the theatre were very good and professional - enjoyed it and did not expect such good quality on a cruise ship. Embarkation and disembarkation went smoothly and fast, and so was the organisation during our port days (except the day with the accident in Ketchikan). Finally the day with the crash at the pier in Ketchikan caused some trouble, but our fishing trip was cancelled anyway due to the bad weather. During this accident we didn't feel unsafe at any time, we always had the impression to be "in good hands" by Captain Bardos and would bord a ship under his command again at any time. As a summary: We enjoyed our stay on the Infinity, and will come back! Read Less
5 Helpful Votes
Sail Date: May 2016
well this was are first trip .it was our anniversary cruise the food was very good and the service was excellent with the breakfest too dinner too the dinning hall .our room was clean twice a day which shock us which we enjoy. we enjoyed ... Read More
well this was are first trip .it was our anniversary cruise the food was very good and the service was excellent with the breakfest too dinner too the dinning hall .our room was clean twice a day which shock us which we enjoy. we enjoyed the smiley coffee guy on deck 14 cafe.we enjoy the evening shows. but we did not like that they had the movies late at night. we did not like that bingo was so high price and most of the excursions was so pricey too! if we would have known about those things we were have been prepared. we didnt like that we could not use our phone or the internet without paying extra money. we also had an on board credit and had too fight with them for three days to get it staighten out, along with the drink package took one day to straighten out. Read Less
17 Helpful Votes
Sail Date: May 2016
We chose this cruise because it was recommended by a friend who did the same Baltic cruise last year. The Eclipse is a beautiful looking ship. The stateroom was good, and included a balcony. It was kept spotlessly clean. The toilet ... Read More
We chose this cruise because it was recommended by a friend who did the same Baltic cruise last year. The Eclipse is a beautiful looking ship. The stateroom was good, and included a balcony. It was kept spotlessly clean. The toilet paper was horrible. The navigation lecture was excellent as was the glass blowing. The entertainment was excellent until the last night. The Beatles Tribute band were talented musicians but couldn't sing! We found the constant background music whilst on deck very irritating. All we wanted to do was read in peace. My husband found the Moonlight Sonata menu very repetitive. However, we thought that the food in the Ocean View Bar was very good. A major disappointment was the lack of a shuttle bus when we got to Stockholm. We queued for over an hour and got the 'hop on, hop off bus' and visited the ABBA Museum but we were so concerned about getting back to the ship on time after the worryingly late return from St Petersburg, (we got back five minutes before sailing) that we went straight back to the ship and didn't go anywhere else. We enjoyed the late night dancing in the Sky Lounge. The trip to Copenhagen was another disappointment. We saw the Little Mermaid and the Palace and whizzed past everything else. No chance to even get a decent photo of Hans Christian Anderson. Went to the Village of Dragor when we would rather have had time in the city. I went to a lecture in the beauty salon but the price of the facials was extortionate. I had a lovely facial before I came away from home and it cost £32.00. The salon wanted over £100! The shop prices were also extortionate. The service was very good. The cleaning staff were very friendly and any problems were dealt with straight away. The Captain gave a lecture and was incredibly knowledgeable, which was a comfort! Read Less
8 Helpful Votes
Sail Date: May 2016
We were really impressed with Celebrity Eclipse for our first cruise. As mentioned, embarkation didnt go very well, but this was due to a technical glitch and they handled this well. The ship is beautiful, immaculately clean and ... Read More
We were really impressed with Celebrity Eclipse for our first cruise. As mentioned, embarkation didnt go very well, but this was due to a technical glitch and they handled this well. The ship is beautiful, immaculately clean and well maintained. People have said in other reviews that furniture looks tired, but this isn't something we noticed or were concerned by. We had an inside cabin because I was aware that there weren't going to be many hours of darkness in the more northerly parts of our cruise, and I like to sleep in total darkness. Despite being the cheapest 'stateroom,' it was spacious, clean and we were brilliantly looked after. The staff deserve special mention because throughout the ship, they worked so hard to ensure our comfort and satisfaction. Cleaning staff kept our room immaculate, turned down every night and even provided towel art on a few occasions. The waiters in the restaurant were a lot of fun and worked hard to look after us, and the 'Guest Services' department solved any problems we had. I thought the food was brilliant. We ate breakfast and lunch in the Ocean View buffet and felt the standard of food was very high. Yes, as others have mentioned, the norovirus meant the experience was slowed down a little, but I didn't feel this was excessive and the food was worth the wait. We ate almost every night in Moonlight Sonata (main dining room) and were very impressed. There was only one night that I was slightly disappointed with my dinner, and that was more because of my selection than the restaurant. As mentioned before, the waiters were great and we felt well looked after. We also had some on-board credit so we ate a Qsine one night which was just amazing. We loved the experimental style but that food quality wasn't compromised in trying to be quirky. We did buy a drinks package, which I know lots of people have said they weren't happy with. However, we felt we got our money's worth, and liked not having to think about the cost as we went along. We enjoyed some of the entertainment, but this was a mixed bag. The cast shows were poor, we didnt make it through 'chandelier,' and the rock show, whilst well done musically, seemed to be a chance for young performers to strut a lot, with little else by way of dancing or performing really. However, the violinist who was on during the first week was incredible, and we enjoyed the Russian dancing, and the Beatles tribute. I really enjoyed the lectures by the head chef, what a great opportunity, and the live music throughout the boat was of a very high standard. We didn't use celebrity excursions because they were very pricey. However, there was a local shuttle bus for a reasonable price in every port. We did use two celebrity excursions whilst in St Petersburg because there was no other way to see the city. The first excursion was terrible, but thankfully the second one made up for it. My only real disappointment was that someone else who went on the bad excursion ended up getting money back, but when we complained, we were told noone else had raised these concerns. I wasn't after money back, but wasn't impressed at being clearly lied to! Lots of people mention the constant 'upselling.' This definitely does happen, but actually we just ignored it and didn't find it overwhelming. Its not a 'hard sell,' they just mentioned things that were available, and although we chose not to buy into most of them, people we met along the way did, and they were glad those things were available. Agree the spa is overpriced, which is a big shame. From my visits to the USA, I think spa prices are generally much higher over there, and prices seem to be more in line with USA prices than UK prices. Disembarkation was incredible easy and well organised. Overall, a great experience. Great ports, and a lovely cruise Read Less
11 Helpful Votes
Sail Date: May 2016
We chose celebrity because my partner who is an elite member with Royal Carribbean had always been given the impression that this sister company offered a higher standard cruise. The ship was very clean and the itinerary was good. ... Read More
We chose celebrity because my partner who is an elite member with Royal Carribbean had always been given the impression that this sister company offered a higher standard cruise. The ship was very clean and the itinerary was good. Embarkation and disembarkation were both easy. These were the positives I am afraid to say other aspects of the cruise were not so good. The food especially for diner was at best average, little actual variety and mostly bland. The starters mainly consisted of soups and salads, and it was amazing how many New York steaks were ordered. I found it very disappointing that when I pointed this out to the executive chef, his only reply was" we have to cater for all tastes" and even when he was shown his own menu denied the starters were mostly soup and salad. I found him to be very arrogant and lazy. My impression was that there was a big drive to sell people the expensive fine dining option. The entertainment was not great either, with the exception of We3. Who ever put the programme together seemed intent on educating us with what I would describe as arty shows. If you are putting on a Broadway show I would expect songs I know and some glamour and glitz, not songs from obscure off Broadway shows and singers glad in black. The pool bars were also disappointing, no music no atmosphere and miserable staff. I have to say one of the barmen on the pool deck is lucky my partner did not complain about the way he just blatantly ignored her and then told another passenger that he didn't smile as he had "a poker face".... Wrong job I think! The Martini bar was the one shining light, the staff were all fantastic,especially I Komang who made the best cosmopolitan ever. All in all this was a nice ship, with many friendly staff and a good itinerary let down by at best, average food, poor entertainment and poor pool side bar staff. We had already booked for a cruise with celebrity through the Suez Canal in November, I hope the experience is much better, but based on this cruise I would not have booked that trip knowing what I know now. I would love celebrity to pull its socks up so I could write them a glowing review next time Read Less
6 Helpful Votes
Sail Date: May 2016
My partner and I had never thought of a cruise holiday before. We saw an advert in our travel agents window advertising the 11 day cruise on the Celebrity Reflection and chose it because it visited most of the places we had previously been ... Read More
My partner and I had never thought of a cruise holiday before. We saw an advert in our travel agents window advertising the 11 day cruise on the Celebrity Reflection and chose it because it visited most of the places we had previously been on holiday too. We researched the ship through YouTube videos so had a pretty good idea of what the ship was like, including the AquaClass cabin. My partner's niece and her husband has decided to join us. We flew local, from Birmingham to Rome. We were too late to join the optional tour into the city before embarking so transferred straight away. Believe it or not, the only niggle I can mention from the whole holiday, Yep, the whole holiday was the chaos that construed when we tried to hand over our luggage to the Reflection crew at the airport. It was just a free for all and had no organisation whatsever. The transfer into the ship was smooth and fairly quick. It was the most amazing sight to see this magnificent ship close up! We started feeling the first tingle of excitement as we walked up the gangway into the ship. We were able to go straight up to our cabin, 1506 on the starboard side. Our fellow travellers were in 1505 on the port side. After settling in we went on a wander to discover what this magnificent vessel had to offer. Phew! Just getting round the ship was a major fitness session! But plenty of lifts zipped you up and down the decks in no time. Being in AquaClass gave us certain extra perks. Not many but a few. One of them was the dining option. There are several speciality restaurants on the ship. One of which is Blue, which is reserved exclusively for AquaClass passengers. The restaurant looked amazing and the menu looked exciting. First night dining was very good. Second night in Blu was reasonably OK but not great. It is very intimate and I mean intimate. It's small and everyone is sitting next to one another. It wasn't until we decided to try the main restaurant, Opus, that we found the perfect combination of setting, style, perfect food, service and happy staff that we switched to this restaurant for the remainder of the trip.A few nights later, the maitre'd asked us when we arrived for dinner why we were not going to Blu anymore! He was obviously pleased when we told him the reason why. We had our own table reserved every evening on the balcony of the restaurant. With the same team which looked after us who were Marvin, Vanya and Anya. Three delightful people who it was a pleasure to meet. We occasionally used to Ocean View Café but it became a bit too manic for us at times and we just used it for the odd beverage. The ship has various bars, coffee shops etc. The place to be was the Café Al Bacio, a lovely café to have afternoon tea and listen to the live music in the foyer the Ensemble Lounge with some great jazz groups, the Sunset Bar, the AquaSpa cafe which had amazing salads and health food along with a huge range of smoothies and juices and for entertainment the Reflection Theatre which was huge and had some good shows as well as visiting entertainers.There are numerous activities on board. We didn't actually get involved in any of the activities as were too busy doing other things but there is a fair choice. Service. Suffice to say that this ship lives up to all the stories you hear about it. The service is phenomenal. From the cabin staff (and in our particular case we have to mention Sunil who organised our cabin and dealt with our need with perfection) to the cleaning staff who were always out in force and it certainly showed in the standard of cleanliness right throughout the ship to the restaurant staff in Opus to any crew member who happened to be walking about and took time to chat. to the cruise director of entertainment, Richard Starkey who worked tirelessly every day and night to make sure people had a good time. We went on two paid excursion, one to Santorini and the other to Naples/Sorrento/Pompeii. We had been to these places before but our companions hadn't and it was nice to see how impressed they were with the organisation. There was one incident on the trip to Santorini. We had been to Oia and were on our way to a winery for a tasting and food when the bus broke down and no attempt could get it going again. It was an extremely hot day, middle of the afternoon and it looked as though we were stuck for the duration! The guide was brilliant in dealing with his passengers, some, I hasten to add personally and verbally abused him saying it was his fault. It's unbelievable human nature sometimes. One or two stormed off to get a taxi to get back to the cable car. All I can say is that this is where the British patience and good sense prevails. Which is more than can be said for some Americans. The problem was solved shortly after when another tour buss offered us a lift to the cable car. The port visits were brilliant to watch as our cabin was right next to where the captain steered the ship. We'll never forget the sunrise docking at Mykonos at 6am and watching it coming up from our balcony. The ports of call are some of the best. The only time we had to use a tender was at Santorni. Just a tip. If you disembark at Mykonos for a visit on your own, don't bother to join the long queues for the bus. Just hop onto the water taxi next to the bus and you are in the harbour at Mykonos in no time. For just 2 euros return it was really worth it. We all had a fabulous 11 days on this ship and it dispelled all my prejudices about going on a hugh cruise ship. Believe me, sometimes you just don't know you are on one. We were glad that there were at least two formal nights which gave us the chance to wear our dinner suits. There were a predominate number of passengers who made the effort. I would say that the average age of passengers on our trip was between 50 to 70 and it was brilliant to see everybody having a good time. Disembarkation was quick and easy and in time we were at Rome airport and on the way home. Would we go again? We most certainly would! Read Less
26 Helpful Votes
Sail Date: April 2016
Some background. We have been cruising since 1992 with 27 cruises under our belt, 7 with Celebrity. All of our cruises over the past several cruises have been with Celebrity except a weekend getaway out of Los Angeles with Princess. I am ... Read More
Some background. We have been cruising since 1992 with 27 cruises under our belt, 7 with Celebrity. All of our cruises over the past several cruises have been with Celebrity except a weekend getaway out of Los Angeles with Princess. I am in my mid 60's and my wife is in her early 60's but we are very active. This was our first on Reflection and our 3rd on a Solstice class ship. Embarkation: We flew into Miami from LA the day before the cruise staying near the airport overnight, We took a taxi to the terminal at about 11:00 AM and boarding was a snap, taking maybe 15 minutes with no lines. We were greeted with champagne (always a nice touch) and headed for Michael's club to await the availability of our cabin. We were in a Celebrity Suite 1615, hence access to Michael's club. Everyone there including the Concierge's Samantha and Tatjana were very friendly and helpful with dinner reservations and keeping an eye on our luggage while we went up to the Oceanview Café for lunch. The food was good and varied, better than any ship we have been on. Cabin: Our cabin was ready at 1:00 and we made our way up to another chilled bottle of champagne waiting in the cabin. The cabin was very clean and in good repair. In short order George our butler introduced himself. During the rest of the cruise George was always available to take care of any issues or reservations. We rarely saw our room attendant's, but our room was always spotless and ready. Onboard: We really enjoyed our time at the Martini Bar. We recognized one of the flair bartender's, Putu, from a previous cruise on another ship. We had a great time talking to the bartender's and meeting our fellow passengers everyday at around 6:00 PM at that bar. One of the flair bartenders, I Gede, was really great. I casually mentioned that we might want caviar on my wife's birthday on Thursday and when we walked in he said he had it all ready to go if we wanted it. Best caviar ever on a cruise ship. Later in the evening he lead all the bartenders in a bell and light parade for my wife's birthday along with a cake with her name on it. We never did notice any problems over bar service anywhere on the ship in contrast to some reviews I have read. The premium drink package came with our cabin and we really liked the convenience of not having to sign tickets and after the 2nd night we never even had to hand over our cards again. The entire bar staff everywhere we went were great. We didn't try the World Bar because none of the offered drinks appealed to us. Food: We had all of our dinners in Lumina which is the suite restaurant except two in Murano's and one in Tuscan Grill. All the food in Lumina was great with a different menu each night. We like escargot and though not on the menu they brought it to us when we asked. The host Nicoli at Murano's was great when we showed up he was ready for us because we had mentioned to the very beautiful and helpful Ema at the future cruise desk that we would be having dinner there. When we got up early enough we had breakfast in Lumina which was very good but there was nothing wrong with the buffet in the Oceanwiew either. Too much food at the Tuscan Grill. It was great, but we couldn't eat half of it. Our favorite meal was the tableside prepared lobster at Murano's. One thing I wish Celebrity would be do is have the balcony dinner featured on Princess. We dressed up in formal ware on smart chic nights because we like to, quite a few others did as well. Most of the passengers dressed nice every night; much different than on Norwegian. Entertainment: The shows were good and the musicians around ship were good as well. I did not enjoy the featured show with the Celebrity cast, it was a fantasy sort of thing that didn't flow, but the acrobats were good. We visited the Sky Lounge on the last evening and enjoyed the 80's music party. Ports; We have been to all before so we stayed near or on the ship. We had booked an trip to St. Barths which was canceled at the last minute which was disappointing, but it was the operator who canceled, not Celebrity and they did try to help us find something else. The thing that really stands out on this cruise was the energetic, friendly, and very helpful crew. The always seemed to know what you needed or wanted before you asked. Debarkation: Not too painful, the line through customs is always slow. We hated to leave the great crew and fellow passengers. Read Less
20 Helpful Votes
Sail Date: April 2016
We were fairly nervous first time cruisers who decided to take a shorter (8 night) cruise to test our sea legs. Based on a recommendation from a friend, we were incredibly happy we chose to cruise on Celebrity Solstice. The ship is truly ... Read More
We were fairly nervous first time cruisers who decided to take a shorter (8 night) cruise to test our sea legs. Based on a recommendation from a friend, we were incredibly happy we chose to cruise on Celebrity Solstice. The ship is truly beautiful with wonderful appointments and I've never experienced such amazing customer service from every staff member we encountered. Maybe this is usual service on a cruise? We can't be sure but we certainly noticed the difference after disembarking and re-entering the real world. Dining: The main dining room is a marvel of logistics. Each night there was a different (if limited) a la carte choice. The food was good but not great. But, considering the huge size of the dining room, I'm amazed that they managed to provide even good food. I would highly recommend (actually, you're completely mad if you skimp here!) booking for the specialty restaurants. We went to Murano (French) and Tuscan Grill (Itallian). Both were truly exceptional and worth every extra penny spent. Entertainment: I thoroughly enjoyed most of the shows in the evenings. Only one wasn't to my taste. There was plenty on offer from the usual bingo and trivia to the more exotic eg an excellent glass blowing exhibition. Children's club: Apparently, there were about 180 kids on board. The kids' club must have been great because I hardly noticed them! Any negatives? Well, considering this ship is trying to attract a more upmarket crowd, the average age of cruisers is likely to be middle aged and above (yep, that includes me.) My only real whinge is that all of the chairs every where seemed incredibly low. For those with dodgy knees and back (me again!), I found it incredibly difficult to get out of them. I also met many others who had the same complaint. My only other negative cannot be blamed on Celebrity. I'm embarrassed to admin many Australians are very ugly travellers. Seriously, did you really need to be slurping on a stubbie of beer at 8.30 in the morning? It's a shame that the loud and appallingly drunk Australians are the ones you really notice......because we also met some lovely people on the cruise. It's just that the drunk ones are more obvious. Will we cruise again? Yes, I think so. Although, we'll more likely consider European or north American with more port stops for future. Read Less
14 Helpful Votes
Sail Date: March 2016
This was our first cruise and on the recommendation of others, this ship was the only one to go on. My husband and I are both early to mid 50's and were looking for a trip with everything. Boarding was a breeze, met with a champagne ... Read More
This was our first cruise and on the recommendation of others, this ship was the only one to go on. My husband and I are both early to mid 50's and were looking for a trip with everything. Boarding was a breeze, met with a champagne and then toured the ship, which is so big! Had a beautiful lunch at OceanView Cafe. We had booked Aqua Class and were very happy with all the amenities, beautiful veranda over looking the ocean and when sailing in to ports, what a view! Our cabin attendants Mariano and Raj were just fantastic. So helpful and quick, very efficient, nothing was ever too much trouble.. We were close to the gym and Spa facilities. The gym was fully equipped with all that you need and then some. Even offering classes everyday. We loved the persian gardens, with the Steam, sauna and aromatherapy rooms, we were there nearly everyday. We also enjoyed a wonderful massage each. Staff very friendly and ever so helpful. The dining room with Aqua is Blu for breakfast and dinner. This was a highlight of the trip. The level of service is impeccable. You are greeted by the lovely Diana, who was extremely professional, friendly and a most gracious hostess. Seated at a table with such a wonderful view each morning for breakfast and greeted by the exceptional waiters Iman, Tony and August (007)& Bonny ,remembering just the little things that make you feel special. All the staff there were so attentive. Breakfast was amazing always, beautiful food and accommodate special needs if be. Dinner what can I say, was truly amazing. The chef is brilliant, dinner everyday was different with a few favorites as well. Lobster was sensational as was the frogs legs, enjoyed every meal there. The range of food caters for all. Our sommelier Milo was awesome, nothing was too much trouble and was very attentive to all of us. Had a exceptional dinner at Tuscan Grill, this definitely was such a wonderful experience, Elyas was a standout for us, this gentlemen was just the most wonderful person and went out of his way to make our experience there a memorable one. Our night there was spectacular and the food just amazing! Tracey the appetizer and salad chef even came out and spoke with us. Before dinner having a cocktail at either of the many bars to have a drink. Watching the guys at the Martini Bar make cocktails is fabulous.. Talented for sure. We had the premium beverage package so pretty much all is covered. Then off too a show! Every Night something different the cruise director Peter is just wonderful and talented himself, but the shows were really good and enjoyed them immensely. Great singers and dancers. great aerial show as well. Loved Chiko, he is brilliant talented man. Beautiful pianist Kim and comedians, even opera! The range of entertainment was fabulous. Visiting all the islands and leaving the ship was so effortless, they really are very efficient. When waiting for the tenders to go back to the ship, staff were offering cold drinks and iced wet towels for people. Service always with a smile. Swimming in the pools during sea days and relaxing was most enjoyable, always a waiter to serve you and lunch at the ocean view cafe, food there was great only had lunch there a few times but it was really good, Sushi, fresh made caesar salads to order, pizza, fresh made asian noodles, so clean... Staff always handy with hand disinfectant! I could write forever, but I will leave here and we were so happy with our experience we have booked NZ to Sydney in January 17 and so look forward to it. I can see why people rave on about this ship, was just such a fantastic holiday. Do not hesitate you will not be disappointed Read Less
12 Helpful Votes
Sail Date: March 2016
My husband and I have just returned from a 2 week Southern Caribbean Cruise with celebrity Eclipse. This was our first cruise and we loved every minute of it. The staff were all very welcoming and couldn't do enough for us. Our Cabin ... Read More
My husband and I have just returned from a 2 week Southern Caribbean Cruise with celebrity Eclipse. This was our first cruise and we loved every minute of it. The staff were all very welcoming and couldn't do enough for us. Our Cabin was kept immaculate with towels and flannels being changed twice a day. The food was to die for, in fact I put on half a stone , there was so much variety you were spoilt for choice. The entertainment team, officers and different members staff often had competitions with guests which was great fun. We went on several trips organized by Celebrity and were not disappointed. We always managed to get a sunbed no matter what time of day. There were some couples who were selfish, and thought it ok to get 4 sunbeds 2 in the sun and 2 in the shade, but when the staff were notified it was quickly dealt with. In our experience there is not one thing I would change we had a fantastic time and are now looking to book for next year. Cruising for us is definitely the way to go. We met some lovely people on our holiday Thank you Celebrity Eclipse and all your wonderful staff for making our cruise just perfect. Read Less
2 Helpful Votes
Sail Date: March 2016
The Celebrity Constellation was a wonderful ship to visit on our first cruise to celebrate our 40th wedding anniversary. My husband did the research and planning, and his homework was fruitful, because we experienced a celestial voyage. ... Read More
The Celebrity Constellation was a wonderful ship to visit on our first cruise to celebrate our 40th wedding anniversary. My husband did the research and planning, and his homework was fruitful, because we experienced a celestial voyage. The "spot-on" attention to so many details made up for any minor inconveniences. Our boat was not too big, but it still offered many of the luxuries and amenities seen on bigger boats, which we checked out to consider for future visits. Our favorite activities involved the entertainment and shore visits. We found the live band, and theatrical performances to be "top notch' (even by NY standards). Cozumel and Key West were destinations we have not had the opportunity to explore until now, and we're glad that we did, because there were so many interesting historical sites, restaurants and unique shops to investigate. We dined in both the San Marco Restaurant and the Oceanview Cafe and were pleased with most of the meals. The service that we received on the ship from the concierge, and shore excursions personnel to the many waiters and attendants was always amazing. It was a great ship and voyage that I would recommend to anyone. Read Less
18 Helpful Votes
Sail Date: March 2016
I wasn't going to bother to write a gushing review for our first ever cruise, figuring it had already been done. But after reading several negative reviews about a DIFFERENT cruise line, I realized the importance of positive reviews. ... Read More
I wasn't going to bother to write a gushing review for our first ever cruise, figuring it had already been done. But after reading several negative reviews about a DIFFERENT cruise line, I realized the importance of positive reviews. The night before our cruise we stayed at the Hyatt Regency Miami Convention Center ($232 for the night), which is a short cab ride to the cruise port. It was a very nice room, with a view of one of the city's drawbridges, which was cool to watch in operation. We ate a late lunch at a fantastic little Peruvian ceviche diner called C3VICH3Town ($69 for two with 4 beers). It was recommended by the hotel concierge, and she nailed it; what a perfect intro to Miami's Peruvian cuisine. Embarkation was a breeze. It took maybe 30 minutes from the time we got out of our taxi to walking onto the ship. Our cabin was a 1A balcony on the hump. We do a lot of camping in a pop-up camper, so we are used to close quarters and the importance of good design. Also, my husband is an architect. We had virtually no complaints about the size of the room, its design, cleanliness, or anything, really. I was especially impressed by the bathroom; it was so contemporary and tidy. The ONLY caveat I would mention is that the extra 6 feet or so of space that a 1A balcony on the hump gets you is not really that big of a deal. We booked a 1B balcony for our next cruise. For the MDR we chose the Celebrity Select option, which allowed us to dine at flexible times. We did reserve our dining time in advance, but some nights we were up to 20 minutes late or early, still between 7 - 8 pm. We never had more than a 5 minute wait. The downside of flexible dining is that you don't get to know the wait staff very well, because you are likely to be moved around to different areas with different staff. I kind of regret not getting to know one set of wait staff as well as some other cruisers knew theirs. The food was always very good, sometimes excellent (well, except the lamb chops one night, which were a memorable disappointment). Oh, and if you can't make up your mind on the menu, always take the wait staff's advice. They know what's getting good reviews that evening. One pleasant surprise we realized about dining on the Reflection is that the serving sizes were actually REASONABLE, not the huge American-style servings that we are accustomed to. The first few meals we took in, I initially was confused by what looked like a tiny serving, but we quickly realized the benefit of this. We could enjoy an appetizer, salad, main, and dessert, and not feel like we had to waddle out of the restaurant. We also realized this means less food waste on the ship, which is brilliant. Kudos! (We both only gained 3# on this cruise!) We had lunch at Sushi On 5 the first day at sea. There was no wait (we went around 11:30). The cocktails, which are unique to this restaurant, were daring and delicious. The food was very good (I don't eat raw fish, so my husband should comment on the sushi), although not any better than our hometown sushi place. We had dinner at Qsine one evening. Now this restaurant is FUN! It's a unique dining experience, and I am eager go again on our next cruise. It's basically a tapas restaurant, but the presentations are all different and clever. Our eyes were much bigger than our stomachs, and we ordered more than we could eat. Fortunately they bring things out one at a time so we were able to cancel the last two items with no problem! In my opinion, Qsine is a "don't miss!" experience on this ship. Another night we dined at Tuscan Grille. We had lunch once at the French restaurant, Murano. They were both fine dining restaurants, with beautiful interior design and intimate atmosphere, and the expected excellent service with very good to excellent food and beverages. Our favorite excursion was the Rio Secreto cave exploration in Cozumel. Seriously, this should be on everyone's bucket list. There are many reviews of this excursion elsewhere and I think they are all positive. Just do it. The shopping in Playa del Carmen was actually pretty clean and decent. My husband bought a fedora from a pleasant and funny older fellow who knew how to make a sale; I'm sure we paid more for it than we should have, even though we talked him down. The Atlantis submarine excursion in Grand Gayman was the most disappointing excursion we took on this trip. I thought it would be much more educational, since it has Dr. Ellen Prager's name in the title. I thought we'd actually have a lecture from her or something. Instead there is just a brief taped intro "This is Dr. Ellen Prager, welcome to the Atlantis" and the rest of the tour and information comes from the crew. Who did a fine job, but they're not marine biologists. Really, the only good thing about Atlantis is that I don't scuba dive, so it's the closest I'll probably come to seeing a reef from 100 feet under water. But it's not much different the big tanks in the aquariums in Boston and Baltimore. We did not spend any extra time in Grand Cayman, because it was so hot and we just wanted to get back to the boat. Jamaica is a beautiful green and hilly island, especially compared to the flatness of Grand Cayman. The White River "Reggae" tubing excursion was fun as far as the tubing, but it was NOT what the information told us it would be. At no point did we stop and have a chance to buy a Red Stripe. Nor did we get to swim in the river. Also, the guides did not spend much time at all telling us about the local ecology. It was just 30 minutes of tubing, and we were done. Then they took us to a shopping area, where we avoided going into any shops because the shop keepers in Jamaica are SO PUSHY. Seriously. They should know that Americans will buy more crap if you just leave them alone and let them look. The best part of the excursion was the bus tour guide, Richard, who did a great job giving us a quick history of Jamaica, taught us a few Jamaican words and phrases, and helped us bond as a group before the river tubing. Coco Cay is delightful, and I would definitely go back there. Snorkeling on Coco Cay is not to be missed. (The snorkel rental equipment is not good, though, so if you have your own, bring it.) We also kayaked, and our guide was excellent. The kayaking was very easy and the water is warm and shallow, so even if you're a newbie you'll enjoy it. (We are experienced kayakers...ok, so it was a little boring...) Also don't miss walking on the nature path, which is a quiet bit of the "jungle" and has some educational signs. The Reflection crew did a fantastic job with the pop-up food and beverage venues, which had to feed basically the entire ship, but off of the boat! We went to most of the evening entertainment shows in the Reflection theatre, and each one was terrific. Honestly, I regret that we missed the shows on two of the evenings. You should absolutely plan your dining times around getting to one of the shows, at either 7 or 9 p.m. For us, the highlight of the cruise was the behind-the-scenes tour. This cost us $150 per person (which included lunch at Murano with "Big Mike", the cruise's musical director); we used our OBC to pay for it. I think everyone who cruises should be required to do a behind the scenes tour. It was so fascinating and educational, and really helped us to understand just how hard the crew works to make sure every guest's vacation is perfect. Getting to see the view from the bridge was, well, priceless! A ship that big is a remarkable feat of engineering, and this tour helped us to understand that. Amazing! Disembarkation was smooth. Our flight out was at 11:30 a.m., so we were cutting it close, but we set it up with Guest Services to make sure we got off the boat in time (they know what they're doing). The cruise bus shuttle got us to the airport in plenty of time, and the special check-in area for buses was a pleasant bonus. Our first cruise ever, aboard the Celebrity Reflection, was, in a word, PERFECT. I'm afraid I will need to lower my expectations when we cruise on other lines! Read Less
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