This was an extremely disappointing cruise. The boat is much older and the passengers where not friendly at all. The staff where friendly for the most part but we where turned away for dinners that we paid for because we did not dress fancy enough for their standards. Some of the staff made fun of my outfits and specifically my hats which fueled the guests prejudice. They where bot really very ...
A family member selected this cruise.
Good news: interesting ports, the wait staff (Juan & Clara) were excellent, the food was okay - very good in specialty restaurants. Bad news: everything else. The ship is very worn and tired. The cabin upholstery has holes and the bathrooms need help. For days the ship had no Kleenex. The entertainment was loud and “canned” ( I did like the acrobats ...
We chose this cruise to celebrate my father’s 90th birthday huge disappointment complete nightmare cruise! The good, spacious state room, wonderful attendant very helpful. incredible dining staff San Marco deck five and deck 4. Jesse and his team! patience, Christine,Annie, KRISTY in shore excursions. delicious food throughout. The bad, old, outdated ship! Does not accommodate people with ...
This was my 17th cruise, 5 on Celebrity and 2 on the Silhouette. By far the most disappointing cruise experience ever. Celebrity has always been a cut above the rest, but not on this cruise. The food, entertainment and treatment from the staff was very disappointing. Food in the buffet was repetitive and sometimes unrecognizable. No buffet carving board and reduced stations at dinner time? Basic ...
We are long time cruisers and have cruised the Southern Caribbean before. On embarkation day, we (along with hundreds of other people) are told that our typical drink package no longer includes the vodka we prefer. So, we start off the cruise frustrated and angry that our October 14 days cruise included our favorite and our December cruise did not (without any advance warning). Ate at Sushi on ...
Cruise had a great itinerary and we thought Celebrity was a step up from our traditional RCL cruises. The ship Infinity was in rough shape.
Cabin was noisy, we were woken many morning s at 6 am from crew making noise above us. AC and heat were difficult to control
Day 2 - The ship had severe problems with power on the 2nd day causing them to shut the ship down for about 6 hours for repair. ...
We have been on many cruises (about 27 now) and have been suite guests for many of them, commonly referred to as Retreat guests. Well, now, on Celebrity they have taken away many of the perks that used to come with being Retreat Guests like no butler service, and the room was just a little bit larger than a veranda room at 3 times the cost. Also, the Sundeck was only reachable by climbing stairs, ...
The food in the dining room at times was inedible. The chef of 32-years with Celebrity did a presentation of the secrets of pastry making was charismatic but disclosed that he has overseen movement to buy some goods rather than utilize kitchen staff to make common dishes. Unfortunately this decision has destroyed the reputation for the quality of food on the Celebrity Cruise Line which is one of ...
This is our 5th T/A crossing and it was one we could without. Some people like this ship but to us it was old and dark, I mean that literally. Half the lights in main dining were out and never came on for the whole cruise. Also if you were seated on the second level your food was cold most of the time. Forget about getting someone to clean the mold in the shower and the cabin attendant forgot to ...
We booked this cruise two years ago as our friends were also planning to visit Japan. Stayed in Tokyo for 3 nights and 1 in Yokohama. Loved it. Lots to see and do and loved the friendliness of the people.
Have traveled with Celebrity twice previously and enjoyed both trips. Sadly, the cruise portion of this trip was very disappointing.
Positives: Efficient boarding process and luncheon. ...