Celebrity Europe - River Cruise Reviews

Ship is badly in need of an update and suffered numerous mechanical and scheduling issues on the 10 Night Spain/Portugal trip. Staff did their best but seem to be significantly under-staffed compared to pre-Covid levels so service siffers. Persian Garden was only 25% operational and priority embarkation seems to be only available at beginning and end of cruise. The cost of the Retreat is ...

The cruise was meant to be a relaxing break and booked a Concierge cabin that was partially obscured. On boarding we were left to our own devices, no assistance in finding our way to the cabin and when in the cabin no information on or where the welcome aboard lunch was being held. The concierge cabin was no different to other standard balcony cabins. The glass in the veranda had a crack ...

Itinerary made it worth going. Have been on Infinity in the past, ( and other Celebrity ship's ) and we noted a drastic drop in menu standard at main dining room. The confirmed late dining had gone missing in the reservation, and we had to negotiate a bit to get a set table. Waiter service was inadequate. Each night we waited a very long time for everything. Shortage of staff or they are not ...

Having been on the Solstice class ships on four different cruises, nothing prepared us for this older kind of ship at full capacity! Okay, the ship is old, we expected that but the public places are well kept up and the food is fine too. However, the great aspects of a Celebrity cruise are missing, and the constant negatives of Celebrity are worse here than on the solstice class ships. I mention: ...

As loyal Celebrity Select Captains Club Members - This is our fourth Celebrity cruise, and the second on this lovely ship. We pre purchased the Drinks, Wi-Fi and Gratuities Package, when booking the cruise. We didn’t book any excursions, as few seemed wheelchair friendly and we are happy to re discover places under our own steam.Having said that, the distance between where the ship docks and ...

Just want to start off saying that the ship and crew are fabulous. We’ve been on more than 10 Celebrity Cruises over the years, back after Covid, and things have changed. Firstly I must say the entertainment was excellent and so were the itinerary and shore excursions. The breakfast and lunch buffets were also excellent. The problems begin with dinner. The first night we were given a card in our ...

After 21 Celebrity cruises we were looking forward to this post-Covid cruise. This shows we have previously been very satisfied with the Celebrity product. We had Celebrity flights and transfers, couldn't find any rep when coming out of arrivals, then the coach driver got lost. We are Captain's club Elite Plus but the only priority boarding was for Suite passengers. Captain's club benefits ...

We sailed on Solstice in the first season followed by Eclipse shortly afterwards. During the next 10 years we sailed on several other cruise lines but returned to Celebrity choosing it not for the line but for the ports of call. Oh dear, what a surprise. The business model has changed with the line seeming to recoup its losses at the expenses of the passengers. Gone are the usual shopping ...

Chose this cruise as our 1st return to cruising since the start of the Covid pandemic and Celebrity had always rated highly with us previously. Unfortunately on this occasion they let themselves down even before we sailed. It was almost impossible to get in touch with anyone at Celebrity when we had queries. The hours spent waiting for the phone to be answered were unbelievable. Information ...

I chose Celebrity as I had heard so many good things about it so I was really looking forward to it after having had many fabulous cruises in the past with different lines. I was shocked on arrival to find a long wait to embark. It was about an hour and a half shuffling along slowly with the most enormous line of people. A member of staff I heard gleefully telling everyone they "didn't need ...