This was our fourth cruise with Celebrity and the first on Reflection. Embarkation and disembarkation both smooth. We had a sky suite at the back of the ship as we like the views and we don’t mind the walk to and from the room. Room was large, comfortable and the attendant throughout the cruise kept it spotless. Plenty of storage. Bathroom small with a combined bath/shower; plenty of storage for your toiletries. We had a butler but did not make use of him; we don’t like to dine in the room and we do our own bookings. The ship was well maintained and spotless. Where we noticed a difference is the ship felt more crowded than its sister ship Silhouette; we found out the Reflection has a lot more suites and hence about 400 more people; the suite ‘perks’ of Luminae and Michaels Club felt crowded and did not have the same ambience we felt on Silhouette. This was disappointing. We had a mix up with dates for dinner bookings which was annoying as we were travelling with another couple and we realised with hindsight that Michaels club had not confirmed the details – if they had we would have picked up the errors. This resulted in us thinking we were going to dinner that had been booked for the next day (notwithstanding we were on a day trip that would only get back in time for the booking!). Our preferred night was booked out and we had to then replan our remaining nights. Food was very good but not consistent. Luminae was generally excellent and staff are amazing; Blu also very good; we had lunch and dinner in Murano and both meals were excellent. Qsine interesting as they have changed the format – we went to two ‘shows’ – the first show not as interesting but great food; the second show was excellent, but the food was lacking (steak tough and the ravoli was tasteless). Sushi on Five was mixed; wasn’t overly keen on The Porch but had best steak of the cruise in The Lawn Grill. Staff really make Celebrity a great cruise line; it is rare to bump into someone who isn’t friendly. Shows – Fox Ventura was great and there was another 4 man UK band that was also great (just cant remember the name); the comedians fell flat; hypnotist and violinist were good; the Celebrity shows were ok and the final night one, Elysium with acrobatics was excellent. Giuseppe the cruise director made us laugh with his antics whenever we went to the theatre. As an Australian the pricing of Celebrity is now expensive given the Aus dollar has deteriorated against the USD; we found it more expensive as a result. Spa excellent but expensive; had my hair styled twice - again expensive but a treat. They really do up sell/push product which is annoying. Excursions: We organised through Celebrity notwithstanding it is more expensive; we like the insurance that the boat won’t leave without us. Warnemunde: We chose the day trip to Schwerin which was a great day out and we would recommend this. We later learned people who went to Berlin had a 6 hour return train trip (and the train was not airconditioned!). Helsinki: We did small group tour (25 people). A quick trip through the city then stopped at Porvoo to wander the shops there. Quaint village which we enjoyed. The highlight was lunch at Nybergs Varpet just for the tour group. Off the beaten track it was tucked away by the water. We had outstanding finnish food prepared by the chef who was on site and chatted to the group. Saint Petersburg: We had a private tour guide for 4 over 2 days. Our guide was young, and we didn’t get that feel for what it was like to live in Russia during harsher times – can’t be helped but I think a guide with more experience would have been more interesting. The palaces are huge, amazing and over the top. It is a very crowded place so everywhere there were crowds and ques. Gardens are beautiful. Boat ride was really good to see Saint Petersburg from the water. We had lunch at the same restaurant both days which was strange; I think because we liked it the first day our guide took us back even though it meant backtracking into the city. A more experienced guide would have chosen two different places to eat. We also did not get to see the subways; our guide mentioned it late on the second day but we had run out of time (spending too much time waiting for lunch). Tallin: What a lovely town; wish we had more time there. Had a walking guided tour; a little time to browse; saw the concert area and a seaside fishing museum. An easy town to visit unguided or use the hop on hop off bus. Stockholm: Day trip to Vasa Museum; City hall to see where the Nobel peace prize dinner is held and ending the day in the Old Town. Worth doing but would have preferred more time in the Old Town to wander and explore. Also an easy town to visit unguided or use the hop on hop off bus. Copenhagen: Private tour and we were disappointed as there was a mix up at the port with the tour guide waiting in one spot while we waited in another wasting time for what was a very expensive tour. We got away about 20 mins late as a result. We had stops at Mermaid, Palace, Nyhavn, the main shopping street and Tivoli Gardens. The low light was the Tivoli Gardens stop as we were dropped there for three hours when half that time would have been sufficient. Lesson learned for us to be more careful with the ship preparing an itinerary – they did not ask us what we liked, and we would have told them we were not theme park enthusiasts. I think the hop on hop off bus would have been fine. Read Less

Just had a 12 night Baltic Cruise on Reflection, which we thoroughly enjoyed. All the ports where excellent and we where also blessed with the weather. It was our first time with Celebrity and a lot of our friends rave about them so thought we would try. The cabins are Fine we had a Balcony good size though no tea or coffee making facilities. The Food was excellent mainly in the Opus restaurant but used the buffet a couple of times. The main disappointment was the Entertainment. Out of the 12 nights only 3 acts impressed us in the theatre, they had there own company dancers and singers who on other ships we have cruised with are on every night as well as gust artists but celebrities had 2 of there own shows. Also a lot of the bars lacked atmosphere in our view and they kept changing venues with the duos some times 3 times a night. Apart from that we as stated earlier had a good cruise with some great memories and new friends. Read Less

We have recently had a twelve night Italy, Adriatic & Spain cruise onboard the Celebrity Infinity, everything with the cruise was fine, food, staffing. accommodation, entertainment and service, not great but okay, around 7 marks out of 10 in our opinion. Then comes account settlement time and it all changes and goes downhill fast! The creative accounting system used by Celebrity mystified us somewhat, for example, each & every charge, hit the Visa card statement, within hours, which was fine, then at the end of the cruise we get a statement, which covered each item purchased Plus a mystery mini bar purchase, with a total amount owing. Then all of the individual items disappeared from the Visa card statement and were replaced with this total, which had increased again by another A$10, when it appeared on the Visa statement including the mystery mini bar purchase! What a coincidence, two of our travelling companions on deck nine, were also charged for a fictitious mini bar purchase, just like us, we wonder how many other travellers also were hit unknowingly with this mysterious mini bar purchase ? Three emails sent by us requesting more information on these additional charges, were totally ignored by Celebrity, this corporate arrogance is very ordinary for a supposably service oriented company. The staff must have been on good pay incentives regarding the ridiculously priced drinks packages, on the first day, every staff member we encountered, no matter what their position, tried to sell us a drinks package! Also in some ports, shuttle buses were provided from the ship into the various towns, prices varied from US$15 to 10 Euros per person, no prior warning on any literature that this was to be the case, not a big issue but again another unexpected hit to the back pocket. Our cabin safe had issues, there were no instructions & it never worked, our cabin attendant was asked three times to get it sorted, each time he replied that it had been reported to his boss! Nothing changed, so after a couple of days we went down & reported it to the Customer Relations desk on deck three, all details were taken but it still remained unusable to the end of the cruise. We figured they knew about it being a problem all along but continued to waste our time rather than being upfront and saying, we’re sorry there is an issue with that safe and that it cannot be fixed, we would have then understood. Then while the ship was in Spanish waters, there’s another 10% added to any drink purchased on top of the all ready “eye watering” inflated 20% gratuity, again no prior warning. Onboard internet access A$500 for 12 nights, what an insult to ones intelligence, we don’t pay that for a year’s internet connection at home. Question, would we ever use Celebrity again, probably not because we’re big on principle and these type of incidents, although minor in themselves, leave a bad taste in ones mouth, as there are more ethical cruise line companies around in our opinion to choose from. Would we recommend Celebrity to family & friends? Absolutely not until they lift their game and become more transparent with their dealings with customers. Read Less

We sailed around the Adriatic on Celebrity Infinity. We embarked in Venice and probably the biggest disappointment of the whole holiday was that the ship’s departure was delayed by several hours so that the sail away from Venice was in darkness. We had really been looking forward to a spectacular start to the cruise so were bitterly disappointed. From then on, the cruise fully lived up to our expectations. Whilst the ship is a bit tired in places, it is still very comfortable and well laid out with none of the queues and crowding that we have experienced on other ships. The crew are very friendly and provide excellent service. We had a balcony cabin and were at the stern of the ship. I had put in a cheeky bid for a family cabin using Celebrity’s new scheme and we were rewarded with two rooms and a huge balcony. This was cabin 9199 which did have a drawback as it was directly below the Ocean View Bar and the movement of tables and chairs above was quite intrusive. The cabin service was efficient and unobtrusive. We ate breakfast and lunch in the Ocean View buffet and were well satisfied with the food. It could get a bit crowded at peak times but we never failed to find a table. We had set time dining in the main dining room and shared a table with two other couples. The service was great and the food good with ample choice. We did use the new style Qsine and Tuscan speciality restaurants and were impressed with the food though you do have to pay a significant amount for the privilege. The experience in Qsine with the holograms was really something else. As we were dining at 8.30pm, the timing of the shows in the theatre at 7.30 and 9.30 did not suit us at all so we didn’t see any shows so cannot comment on the quality of them. Later in the evening we did go to a few events by the pool and in the Constellation Lounge. The silent disco was great fun. The house band Ocean’s Five tried hard but the female singer sang flat at times which was jarring on the ears. The other lounge entertainers were good and pleasant to listen to. We had the classic drinks package included which was perfectly adequate for our needs. Drinks are pretty expensive if you don’t have a package that is for sure. As Captain’s club members, we had 90 minutes free wifi which is just about enough for us. The wifi service is just about OK but slow at times. It is ridiculously expensive if you have to pay for it. On the other hand, the TV in the cabin was really poor with limited channels and a tendency to freeze. The cruise lasted for twelve days and with only two sea days was pretty full on in terms of the shore experience. We had been on the same cruise a few years previously and decided not to book any excursions as most ports were interesting enough to do our own thing. Koper in Slovenia was the first port of call and was pretty quiet on a Sunday morning although nice to stroll around. We decided to stay on board in Zadar and saved our energy for Split. Split was a really nice city with plenty to see. On our last cruise we had visited Salona and Trogir and had not seen much of Split so it was nice to take a relaxing stroll around the centre. We then went to Dubrovnik and previous experience had taught us to make an early start as it gets really crowded later on. It was a hot day but we managed to walk around the walls before it really got too hot. It is well worth doing but like everything else in Dubrovnik it doesn’t come cheap. The final leg of the Adriatic section was a visit to beautiful Kotor in Montenegro. This required a tender from the ship but again we went early so had no problems. Like Dubrovnik, Kotor gets really busy as the day goes on. It is quaint with narrow streets and fine old buildings and is well worth a visit. After a sea day, we arrived at Catania in Sicily. On our last cruise we had visited the tourist hotspots of Mount Etna and Taormina (well worth seeing) so we walked into the centre of Catania. It has many fine buildings and a beautiful square but in places it is suffering from decay. Nevertheless, it interesting to visit with the area around the fish market particularly lively. Another seas day and then Palma Mallorca. The city itself is great with bustling streets and a beautiful cathedral but the day was blighted by very badly organized transfers to and from the ship. The return transfer was particularly shambolic and we waited almost an hour and a half for a bus in the hot sun. The service was not provided by Celebrity but a local company but it really wasn’t good enough. Fearing something similar in Ibiza we decided to walk into town. Fortunately, we noticed a water taxi service right next to the ship (not mentioned by Celebrity) which took us right into the old town for 4 euros return. The transfer by bus was priced at 10 euros return. In both Mallorca and Ibiza we arrived in late morning and left in late evening which was not ideal. The final port before we disembarked in Barcelona was Valencia. The ship docked quite a long way out so the transfer to the old city took around 30 minutes. The old part of Valencia has beautiful old buildings and winding streets and is a joy to wander around. Disembarkation at Barcelona was straightforward and we had a quick transfer to the airport. We do cruise with Celebrity as a matter of choice and overall were not disappointed with the cruise living up to our expectations. The positives: great service, a comfortable ship, friendly like-minded people, good food The negatives: delayed departure from Venice, the transfer in Mallorca, poor TV service, timing of shows Would we cruise with Celebrity again – of course we would! Read Less

Celebrity Line is a top notch cruise experience. From the time one embarks the ship to the time you disembark things go smoothly. The dining venues are wonderful, and although we were Aqua class and ate in Blu most nights, I wouldn't hesitate to eat in other restaurants. Qsine was a special treat! The buffet was always well stocked and the quality was excellent. Mast Grill hamburgers can't be beaten! The staff on Celebrity Reflection are wonderful and attend to your every need...extra hangers - no problem; more chocolates at night - they will be there. Nothing was too much. My only criticism would be for the one tour that we booked with Celebrity. The guide was uninformed about our destination (Sigtuna), and did not provide us with a quality excursion. She was well informed about the second part of the day (Stockholm), but managed to run ahead of the group in her panic to get back to the bus. While we thoroughly enjoyed the actual places that day, we were extremely disappointed in the guide. Celebrity needs to ensure that the companies that are contracted to do tours are informed. All tours that we booked off the ship were excellent. I would expect the same of Celebrity. Regardless of the above criticism, this was a dream trip, and Celebrity made that happen. Thank you. Read Less

I chose this cruise because several of our friends cruise Celebrity regularly and speak highly of it. This is my first cruise on this line. We usually book on Seabourn, but this ship had the itinerary we wanted at the time we were available to go, so we choose this cruise. One of my biggest gripes is the way they manage their suite class cabins. Other lines allow only three people per room, max. However, Celebrity has bunk beds in some of the rooms and a fold out sofa. So I assume you can pack the whole family (kids fares are deeply discounted) into a small suite and then you have access to Luminae, a restaurant exclusive to suite travelers. The kids carry on, some toddlers scream, and the parents often do nothing to quiet them. Misbehaving children have been a real problem for me on this cruise. So much so, I would not book again on Celebrity. Also, we bought the premium beverage package. If you drink spirits, premium spirits are available at most bars and restaurants, but I am a wine drinker. The wines I paid for with my premium beverage package are not available at most bars. If you give them advance notice, they will make an effort to accommodate you, but why should I have to bother with that? Some of the servers do not seem well oriented to the different types of wine. I ordered an after dinner glass of Zinfandel, which is what I had been drinking at dinner, at the bar. They brought me white Zinfandel. I tried to explain to the young waiter that there was a difference, but he never really got the message. So they are happy to sell you a premium beverage package, but you are likely going to be served white Zinfandel. There is a significant wait to get into Luminae, unless you go very early or very late. Most of the food is frozen, especially the seafood. I guess with this many people to feed, there is no way to do everything fresh. I understand it, but it is disappointing, none the less. Read Less

We chose this cruise because we wanted to try a diffrent cruise company. Silhoutte was a beautiful ship and the right size for us. We did get seasick which i have never had in all my years of cruising but a injection in the rump and we were right as rain. I though the passenger lounges were lovely and loved cafe bacio. Felt like a less alcohol focus cruise compared to some RC ships i have been on and that suited me. The ship was spotless and the food was good but i felt the food in the main restaurant not of great quality, it was hit and miss. I was travelling with a 15 year old and we struggled. It didn’t feel that fresh and clean and was more heavy dishes with lots of mashed potatoes. Bars were good and service was faultles. The staff are this ships gold star Read Less

The Reflection is a solidly-appointed, comfortable ship. It carries on the Celebrity tradition of quality service with professional and polite staffing. The cabin, at 194 sq ft was sufficiently large and comfortable. Dining is always a plus on Celebrity, and was again. The entertainment was fair to good; nothing special, really. The ports of the Baltic are very enticing, BUT; each port had 5-6-7 cruise ships in at one time. So, for 'premier stops' like St Petersburg, with everyone wanting to see the Peterhof Palace and the Hermitage, 'seeing' anything becomes a 'hit or miss' affair. Picture touring the rooms of these aforementioned places like taking a tour whilst moving around in a Rugby scrum! The crowds are UNBELIEVABLE. You get moved along from room to room on a 'timer' in the Peterhof. In the Hermitage we couldn't even GET INTO the room housing the Rembrandts! Also, I do not understand WHY people who are wheelchair-bound insist on coming on these types of cruises; there is NO handicapped accessibility to any of these places. I saw a man taken out of his wheelchair and was CARRIED UPSTAIRS while his wife CARRIED HIS WHEELCHAIR up the stairs. And how they maneuvered through these massive crowds is beyond me. CHOOSE A DIFFERENT ITINERARY! But the real 'ugly' in the title belongs to Celebrity itself. We used a travel agent and they bought a coordinated package for us including flights, the pre-cruise hotel, and transfers from/to the Amsterdam airport and into/out of the hotel. Well, we, two senior citizens, were to be met at the airport and to be transported to the hotel; well, NO ONE MET US. It was 90*, we had a total of 4 suitcases, and there was NO ONE to meet us OR to provide ANY guidance/help. We had to SEARCH the airport to scramble to get ANY transportation to the hotel. Then, as we had read many reviews of the high-cost and slow-performing internet on Celebrity, we decided to NOT make use of this service. BUT, as we HAD purchased our airline tickets through Celebrity we asked them to 'confirm us/check us in' with our homeward-bound flights---and all we were told was 'just buy one hour of internet time and do it yourselves'; I mean, REALLY?! THIS is 'end-to-end coordinated service'? And then, there was another scrum when the truck containing the departing passengers' luggage arrived AT THE SAME TIME as the busses w/the passengers--although the trucks had left TWO HOURS BEFORE the busses did! So, another 'scrum' took place as everyone scrambled to find their luggage. And THIS scrum was all courtesy of Celebrity. We have (HAD!) traveled with Celebrity several times over the past several years, but I think that this trip, overall, has made Celebrity 'persona non grata' with us going forward! Read Less

As regular Celebrity cruisers, this was our first time on the Reflection and loved it! After having booked a year in advance, as prices went down we upgraded from concierge mid ship to AQ forward if only to get to eat in Blu (more about that later). A brief rundown of things that are important to us. Dining We chose AQ for Blu which we have dined in on other ships. Our first night dining in Blu our group of 4 were seated in the front section and found the waiter a bit too high energy and the sommelier terrible. After that first night, we asked to sit in the back which is more quiet and we lucked out with Ivis our waitress and Madelina, our sommelier who were outstanding, warm and professional! Each dinner was terrific but we chose to eat at the buffet for breakfast a couple of times as the Blu breakfast menu really needs to change as it gets very boring. It's time to switch Blu breakfast up Celebrity! And its also time to improve desserts!! On our first night we took advantage of a Murano discount and had a fabulous meal. We also had the seafood tower at the Porch for lunch on our first day at sea (good thing as there were not other days at sea that were warm enough) We decided if AQ, on subsequent cruises is too expensive, we will choose a better cabin location and eat more in the speciality restaurants. Thanks to all staff who were always helpful in Gluten Free dining options for my husband and sister in law. They can however do a much better job in GF bread quality considering the huge choices available now. Entertainment and Activities The overall energy of this particular sailing was phenomenal. Guiseppe, the cruise director was by far the best cruise director we have ever had in any of our 12 cruises on Celebrity or any other ship. Having many of the ship "parties" in the central foyer resulted in a lot of participation including a few silent discos and an amazing Abba Sing A Long on the night we sailed away from Stockholm. Imagine 3 levels of the grand foyer all signing along, it was a blast. As far as the other entertainment, the Broadway selection was great, one of the comedians was fabulous and the other entertainment was eh. The bars had boring singers and Celebrity needs to step that up a bit. Bars and Café Bacio Clearly they are short staffed at the Martini Bar which, as usual was packed and often hard to find staff. As days at sea were pretty windy and cool, we stayed in the solarium for two days and found staff non existent and often no one around to take orders or clean up dirty dishes. Café Bacio had only two staff, one a hard working man and one a young woman who was downright rude when she made two mistakes (like forgetting one person's order) and rather than saying sorry, she decided to suggest it was our fault. Mmmm. But the coffee there is fantastic and we took lattes from there in the mornings for Blu as it was better. Ports This was a Baltic cruise which had a fantastic itinerary. I will not get into the details as these can be found on the Baltic boards but a few things. Avoid the Strommers Hop On Hop Off Bus at the Copenhagen port!!! They are the only HOHO at the port and run a terrible operation. Hope enough people complain to Celebrity. Not only were they not prepared for the masses, one bus broke down before it even left, then when our bus finally left, we were then told we needed to changes buses at the first stop. Well after at least 45 minutes, another bus showed up. This after we say 5!! other HOHO buses from another company come and go. Plan ahead and book any private tours. We used TJ in St Petersburg who were terrific and if you choose not to go into Berlin (we went 3 days early to spend time there) the local port is lovely and no need to go to Rostock. We found that Celebrity should have allowed full days to get the experience at each port as we felt rushed. Loved our cruise, no regrets, but next time we are in Europe, we will do it by land. Read Less

Embarkation at Southampton was very fast and at first I was impressed with Celebrity. That is, until I got on board. The style of the ship is tacky, outdated, and confused- not the "modern luxury" it is branded as. Not to worry, I'm sure I'll get used to it and I'll go to the Concierge Class lunch. Over an hour later I was served a pasta dish that tasted like a ready meal. To be fair though, this was the only bad meal I had. The cabin was as ugly as the ship and looked like a caravan from the 1990s but it was clean. I was saddened that the Gilchrist and Soames bathroom amenities have been downgraded to X's own. The TV had almost no free films and the pay-per-view ones were outrageously expensive. We booked a Concierge Class cabin which meant we got a foot stool on the balcony and some shower gel...and that's it (oh, and some mostly disgusting canapes and a bottle of sparkling wine). The food, however, was very good. We didn't eat in any speciality restaurants as we felt the lobster and steak tartare etc. were more than good enough! We had the classic drinks package, which Celebrity have played around with, in an attempt to get you to upgrade it. For example, Jack Daniel's, sparkling water, and almost every British beer are considered "premium" and therefore you have to pay extra for these (not so premium, but popular) drinks. The bar staff would also switch what they were pouring me; I would order a Bacardi and coke and (at least half the time) they would start pouring me an unbranded house rum and coke. If that's not bad enough, when I called them out on, their response is "no I didn't". That's the crew though, they all lie. I asked about the aforementioned Gilchrist and Soames products at the guest relations desk and the lady told me they never existed, and as for the art auction- I'll leave you to research Park West's behaviour yourself, but let me write that the claims the auctioneer were making about the originality of the art were utterly false, as were the valuations. The cabin steward, the waiters, and the sommelier were all excellent though. The entertainment was sometimes good and sometimes very poor. The Russian performance was great, as were most of the outside performers. The ship's theatre company were mostly talented but the "big shows" lacked any direction and were confusing to watch. Many of the female singers couldn't really sing, but the dancing is very good. The cruise director, Sue, was funny to begin with and then became annoying and arrogant. I also thought she was a unprofessional and culturally insensitive (shaming audience members and making fun of accents) to the point I stopped going to the shows. I asked some ship friends, and they agreed and said they would purposely arrive to shows late and leave early to avoid Sue's act. There was very little to do on the ship in terms of activities as most of the daily schedule was made up of live infomercials (this ship is sell-sell-sell). There was a quiz (hosted by an outrageously handsome Canadian man!) but the questions were too obscure for it to be fun. The pools were most pleasant and I loved that the hot tubs were open late. The ports were good, except for Warnemunde which is nowhere near Berlin and is a whole lot of nothing. Disembarking was as easy as embarkation and took no effort at all. There is very little luxurious about this cruise other than the food, and as the price suggests otherwise, I would not sail on this ship again. However, a newer ship may persuade me to give X another go. Read Less

Our first Celebrity cruise , and loved all of it. Great destinations, boosted by sunny weather for all of it. Loved almost everything so to nitpick a couple of things. Buffet has great variety and good quality but lacks enough seating most of the time. Almost impossible to eat in main restaurant between 7 and 8 as tables reserved months in advance, why is this allowed?? So a pager is given but always takes 30mins, not a major issue, just annoying until you suss it out and go down 30 mins before you want to dine. Downstairs ‘set time’part of restaurant is more cramped and rushed than the freedom upstairs section, better service and ambiance. But what makes the Silhouette special is the fantastic crew. The Captain is very visible and approachable as are the entire crew. So friendly and helpful throughout the ship Cruise director is brilliant and entertainment varied and interesting. We will certainly be considering Celebrity for our next cruise. Read Less

A return cruise to the baltic. Sites we missed in St Petersburg first time around were not to be missed. We were going to travel independently in St Petersburg. We travelled Aqua class as we have now become addicted to Blu restaurant. Okay - from the beginning. Embarkation was a doddle. Stayed at nearby hotel and taxi to dock. Cases taken by porter and that was it. Into hall and whisked through boarding. No queues at allCabin was great. Different set up to Eclipse and Reflection and we think better. . Straight onto ship before 11 and after a short wait on deck 14 Oceanview cafe was open for early boarders. ( it takes time for people to realise this early service is available) Rooms ready as always at one. I bring a long extension cable to have a powerpoint at the bedside and tape to make it foot safe. Do not like the flavoured tea that celebrity provides so swapped it for daily iced water. Still do not really like the afternoon canapes either! The food during the 14 days was brilliant in Blu and so never really ate elsewhere for evenings but lunch in oceanview cafe was varied. Sometimes dire sometimes great. But always crowded especially on sea days.Strangely the choice of fresh fruit was the poorest I have known. The Ensemble bar for cocktails and the cafe al baccio were two of our favorite watering holes and its nice how quickly the staff learn your names and tipple. Entertainment was good and I think that must be because Sue Denning the female cruise director was head and shoulders above any other cruise director we have encountered. Her energy is infectious. Cruise directors have a habit of disappearing but not her - she was everywhere. Well done Sue The evening entertainment was good - not always great - but still enjoyable. On a sour note the casino was terrible the slots gave me a real beating. Still a great cruise made by the crew. Read Less

Have always wanted to visit Russia as I find their history fascinating..blame Dr Zivago. We chose this ship as it offered everything we wanted departing from Southampton with a free classic drinks package and all gratuities paid. The itinerary included St Petersburg with all its fascinating attractions,but also included some beautiful Baltic cities.The ship itself.f is spotless with caring friendly staff from the cruise director Sue Denning down to our cabin attendant Clide. There are plenty of choices of culinary delights in both the buffet and dining room. Entertainment was 1st class with enough variation for all tastes. The bars offered a range of drinks in our package so didn't see the need to upgrade to the premium package. Service was top notch contrary to previous comments and we were also not hassled to buy any meals in the speciality restaurants.The pool areas were also spotless with plenty of sunbeds both outside an around the indoor pool. I would not hesitate to book another Celebrity cruise. Thank you for a holiday of a lifetime. Read Less

We chose this cruise for the itinery, plus, we have cruised with celebrity before. .The staff throughout the ship were fabulous, friendly, smiling,could'nt do enough for you. The cleanliness of the ship was great too with staff cleaning and polishing all the time without invading your space. The food was generally to a high standard and with lots of variety catering for all tastes. Waiters were friendly and chatty and would fulfill all requests if possible. The ship itself had lots going on with a daily movie, talks, demonstrations on beauty, health, photography and tons more things.There was plenty of participating activities too such as silent disco's ( very funny), dancing, wine tasting and so much more. There was entertainment every night and generally it was excellent with full production stage shows, comedians and singers. There was plenty of bars and speciality restaurants to try also but we did'nt feel the need to try any of them as the food was great in the main restaurant. There were lots of shore excursions to choose from and they were very well organised with good english speaking guides. We would definitely do a Celebrity cruise again Read Less

This was our 13th cruise and third with Celebrity. We sailed on Equinox in 2016 and Silhouette in 2013. Lately we sailed on Oceania and Azamara, and it was interesting to see how it would be to go from Oceania back to Celebrity. So first, is Celebrity going down the hill as many posters claim? In our opinion, the answer is NO. We actually have seen some things improved compared to our previous Celebrity sailings, I will go into more details later. Second, can you go back from Oceania to Celebrity? The answer is YES, as long as you come with proper expectations. Don't expect service and food similar to Oceania - they are in a different league. But you can still have a very enjoyable experience on Celebrity. Now to some details. Entertainment: very good most of the time, beats Oceania hands down. The ship is very alive in the evening, the shows are very professional and evening activities are very attractive. We were especially impressed with guest entertainers, the productions shows were just okay. Buffet: We liked the buffet very much. Huge selection and pretty good quality most of the tiime. It is nowhere close Oceania, but it's pretty similar to a decent buffet on land. Not a gourmet food, but good overall. And many new items daily which is also not what I remember from the Equinox. Very crowded on sea days, finding a table was a real challenge. MDR was a bit disappointing. I wouldn't call it bad, just not inspiring. Presentation is good, the taste so so, with few exceptions. Deserts are amazing, probably among the best we had on any ship. We also liked the fact that buffet is open long hours, unlike Oceania and Azamara where after 10pm there is nothing to eat except room service. Service: good overall, considering the amount of passenger and crew passengers ratio. The wait for coffee can still be long, but they are trying their best. Just take it with patience and smile and don't expect the service to match Oceania. The staff is very friendly and helpful. Excursions: expensive as usual, but very well organized most of the time, with few exceptions. Mostly very good guides, and the groups were fairly small on most occasions (around 20-30 people). Daily activities: a bit disappointing. We were missing the art seminars and guest lectures that we had on Oceania, Azamara and Cunard. I was surprised to see the art gallery shrinking in size by more than half. Internet: It was pathetic and miserable on our previous Celebrity cruises. I could see some improvement on this cruise when most people were in port. In the evening when people are on board, it is still pathetic (speedtest shows less than 0.5 mbps). Getting off and on the ship was not an issue most of the time, while still longer than Oceania or Azamara. Room is fine. No issues. Bed ok. Bedding pretty basic. Room attendant not very good. We have to ask for everything starting from extra towels and bathrobes, soap and shampoo. We noticed a relatively high number of children, teenagers and young couples. Also overall demographics is very different from what we have seen on previous cruises. Could be related to the fact that they dropped the prices by 40% few weeks before the cruise. Overall we were impressed with Celebrity and would return, given the right itinerary and price. At the end of the day Celebrity provides a good overall package with decent value. But it's not Oceania. Just don't expect a Honda to be a Mercedes.  Read Less

We chose this cruise because of the itinerary and it did not disappoint. Quite the selection of interesting ports and activities. I've been fortunate enough to have been on over 10 cruises and the cafe on this ship is the best by far......both in terms of variety and quality. We found the entertainment in the other hand to be somewhat limited. The staff was AMAZINGLY friendly and helpful throughout the duration of the cruise. We ate in Murano (very nice) and Tuscan Grille...nice enough. We had access to Luminae which, while the food was of high quality the choices were more limited than I recall on other ships and I think they were short on staff, service was consistently slower than in other restaurants. We had 1 meal in BLU, which was much busier then we ever saw Luminae. The BIG disappointment (really the only disappointment) was Qsine. The format has been changed...now Le Petite Chef. Previously it was a truly unique "foodie" experience . Now its a bit gimmicky and ....juvenile. The service remains excellent and the food good but if you liked the "old Qsine" you will be very disappointed. All in all it was a great ship and cruise. I'd like to cruise on this ship on a warm weather destination to be able to take full advantage of all the unique outside venues. And I'd even do this exact itinerary again......which I've never said before. Read Less

This cruise offered many ports we had not yet visited. Three cities in Ireland plus Liverpool (I am a big Beatles fan), Dover, Le Havre, Bruges and Amsterdam. Plus we got a great deal which included free drink package, free internet, paid gratuities and $300 in onboard credit. On the plus side the drink package covered all drinks (which I only learned on the third day when an attendant mentioned it to me). On the negative side, the free internet only applied to one device. Embarkation was reasonably quick, but no paperwork provided now - hence my ignorance of my beverage package. My luggage never showed, I called twice and got put on hold and disconnected once, then told I would get a call back - I didn't. Finally went down to the desk and there it was. They said it didn't have a name tag - but it did have the room number luggage tag they provide, so not sure why they could not deliver it. Also discovered they have a new do-it-yourself system for scanning your sea pass when leaving and returning. First time I nearly walked off the ship without scanning as no one asked for my sea pass. Again some paperwork when signing in might have been nice for learning this fact. Our cabin was adequate but nothing special. We had a balcony that was slightly higher than the lifeboats. Storage space was ample and we got great service from our attendant Dina. We ate in the MDR the first two nights, then went to the Oceanview Cafe the rest of the time. We had anytime seating and requested table for two. We got that but it was sandwiched between several other tables for two so you might as well be eating at the large round tables. We checked the menus every night but did not see anything that would tempt us back to the MDR. The wait staff and wine steward were all very good when we were there. The food in the Café was very good with many options. The bartender always greeted us with our beverage of choice when we entered the room. We did not use any of the restaurants. We did make the theater almost every night. The ship orchestra was quite good and the cast was adequate. I didn't care much for the Celebrity shows Euphoria and Elysium. The singing was good but the plot/story line was thin/nonexistent. The guest stars were all quite good. A magician Mathew McGurk who did primarily card tricks while his wife joined to do some aerial stunts. A sax player/singer Hayden Smith who also had his wife (Alexa Jayne) join the show to sing. Both had quality voices. Mark O'Malley was another fine vocalist as was Helen Wilding. The flyboys are a grown boy band who sing boogie woogie style and do it well. We had seen them before on a prior cruise. Our favorite was Kyle Espin a Scottish piano player ala Jerry Lee Lewis. Tremendous self-taught talent. Dublin is a grand city with lots to see. We used a Hop On Hop Off bus which unfortunately did not have a working microphone. Belfast is still a very divided city to my surprise. They may no longer kill each other but there is no love between them still. We took a Giants Causeway Tour with Odyssey Coach Tours. Really wonderful tour. In Liverpool we took a half day Beatles and Sightseeing Walking tour through Brilliant Liverpool Tours. Our guide was quite knowledgeable and entertaining and we got to go inside the Cavern Club. Spent the rest of the day on our own. Next Stop was Cobh for 2 days. First day we walked around on our own and the second day we took a Cork and Blarney Castle Tour with Railtours of Ireland. Blarney Castle was fine, but we skipped waiting 2 hours to kiss the Blarney Stone. The gardens are very nice. We could have skipped the Cobh Heritage center portion of the tour. Must have been a school outing as there were a lot of loud teenagers roaming the place. We used our onboard credit to take a Celebrity excursion from Dover to Cantebury and Leeds Castle. Both were quite impressive. Le Havre was another 2 day stop and was the jumping point for Paris and D-Day tours but we have seen Paris many times and did not want to spend 5 hours on a train (roundtrip). So we booked a train ride to Honfleur through Bee LeHavre, a pretty little city an hour away from Le Havre where some Impressionists painted. The second day we walked around Le Havre - which did not take long. Our final port before disembarking in Amsterdam was Bruges (reachable by bus ticket). We just did a self guided tour there. Very pretty town, but it was very hot the day we were there. We did have 2 sea days and found sufficient activities to keep us busy. The temperatures were in the mid 50s in the British Isles so pool did not get much use. Fitness Center was adequate and we never had to wait for equipment. We made the mistake of paying for a wine tasting that was oversold and poorly organized. They set up six different stations but the stewards were too busy pouring to be able to tell each individual much about what we were sampling. Disembarking was smooth - we had to catch an early flight so handled our own luggage and were in a cab within 30 minutes. Read Less

We are Celebrity Aqua Class loyalists and chose this 12 night, 8 port cruise because it ticked off many new places on our bucket list. The overall Celebrity experience was exactly what we value and expect: an overall classy product, very well-maintained ship, exceptional dining experience in Blu, and generally attentive service throughout the ship. However, the itinerary that sounded so great on paper translated into an EXHAUSTING vacation with too few sea days sprinkled-in to even begin recovery onboard. Lesson learned. We arrived in DUBLIN on the morning of Jun 13th, which gave us a full day and night to explore the city before boarding the ship on the 14th. Embarkation was easy and efficient, and we gained access to our stateroom by mid-afternoon. Since we didn't sail until 8 pm on the 15th, we could have continued sightseeing but just didn't feel compelled to do so. Generally speaking, we found Dublin disappointing - not enough of interest to do or see, and a bit 'sad' overall. Weather was cool and misty, which didn't help. In BELFAST, we did the ship's Game of Thrones excursion to Winterfell, and found the trip entertaining, informative and quite memorable! The Celebrity tour guide was quite good, and the Winterfell personnel (who guided us through all of the onsite activities) were all former extras in the series who shared great insights to what went on both in front of and behind the camera. Highlights: an archery competition, mock sword fights, great scenery, and a chance to meet 2 of the Dire-wolves in person. We felt the port in LIVERPOOL was close enough to the 'action' to self-tour. We walked to the Cavern Club, good shopping, and a casual fish 'n chips eatery near the water. This actually turned out to be one of our more favorite stops, maybe because we could do it independently and at our own speed. Next up was the port of COBH/CORK, where we docked overnight for 2 full days of sightseeing. The first day, we took the commuter train from Cobh to Cork (very easy - station is adjacent to the dock) and self-toured the city for a couple of hours. The English Market (especially O'Flynn's gourmet sausage sandwich) was the highlight. Besides shopping, there isn't much there. We took an 8 hr Celebrity excursion to Kinsale and Blarney Castle on the 2nd day. Our time in Kinsale, where there are some cute shops but too many tourists, was too short - and we were running to the bus after about an hour there. The tour included lunch at a hotel outside of Cork ... this facility was very nice (tho not quaint or interesting in any way), and we had a surprisingly tasty lunch complete with Irish music and dancers. It left us feeling like we had attended a very restrained Irish wedding reception. This was followed by a bus ride to see Cork 'highlights' (completely unnecessary) and finally a lengthy stop at Blarney Castle and Woolen Mills. Underwhelming. Finally, we enjoyed a restful (and sunny!) sea day on the 20th. This would be a good time to point out that at no time on this trip did we feel we were actually 'sailing', since the distance between ports was always nominal and the captain maintained a very slow, steady speed. We did, however, have 1 or 2 (depending on who you talked to) medical evacuations while at sea. We arrived to DOVER early on Friday and were docked there from 7 am to 7 pm. Some passengers opted for excursions near to port, but we (and at least 25 busloads of people) headed into LONDON. Big mistake! We rode an hour before picking up our tour guide at a rest stop, then another 1.5+ hours before getting into London. The sheer number of tourists, cars, buses, demonstrators, and road closures made it near-impossible to get around the city or enjoy the sights. After several grueling hours in city traffic, we were deposited near the London Eye for a 'find it on your own' fast food lunch and toilet break. Friends on another bus weren't as lucky --- demonstrators sat down in the road just ahead of their bus, causing them to do a u-turn on a bridge(!), and taking so much time away from their tour that they never got lunch at all! I guess our tour guide was fed up too ... he exited the bus in London, and avoided the 3 hour trip back to the ship entirely. Note to Celebrity: consider providing a 'boxed lunch' on these very long excursions and require that the tour guide actually start and end the tour with the group. Next stop LE HAVRE for an overnight. On day 1, we did a 10 hour private, small group tour of NORMANDY with Overlord Tours. We saw Omaha Beach, Utah Beach, the American cemetery, and the town of Saint-Marie-Eglise. Overall, this was a long but fantastic day and our tour guide was amazing in his depth of knowledge and ability to transport us back in time to D-Day. We HIGHLY recommend this tour operator, and their representative, Thomas. On Day 2, we took a Celebrity excursion to PARIS and had a gourmet lunch and city tour aboard the Paris Bustronome, with 2 hours of free time after lunch to stroll/shop the Champs Elysees. The bus ride to/from Paris was long (2.5 hours each way even on a Sunday) but the tour guide was very entertaining. We thoroughly enjoyed this whole experience (except for inadequate a/c on the lunch Bus) and believe anyone who complained to Celebrity that they didn't enjoy the food or wine had clearly not done their homework - the menu was posted on the Bustronome website since April 1st and was done to perfection. After another sea day (where we absolutely crawled to our next stop), we arrived in the port serving BRUGES. We had pre-arranged a taxi with friends to take us into town, an easy and cost-effective way to get there and self-tour. We enjoyed walking this charming little town, chocolate shopping, and an outdoor cafe, especially before the crowds arrived around midday. Disembarkation in AMSTERDAM was crowded but fairly efficient. We walked to Central Station, bought a 3-day Amsterdam & Region Travel ticket (highly recommend this as it allows easy, unlimited travel on trams, buses, and metro), and proceeded to enjoy our 3 additional days in AMS touring the city, and visiting Zaanse Schans, Volendam, and Marken. The Heineken Experience was very well done and getting around in this city is a joy. Loved it. A few words about our shipboard experience. - BLU Restaurant has never disappointed us. We had exceptional service (thank you Mario and Raj), lovely meals, and entertaining dinner conversations with new friends. - At age 7, the Reflection is still a remarkably lovely ship. This was our 3rd sailing on her, and all of her public rooms and our stateroom, were in excellent repair. - The Martini Bar and Sky Lounge personnel need to take it up a notch - a BIG notch. Uncharacteristically, we found the service in these venues to be inattentive, disengaged, and terribly disappointing. Fortunately, we found better bar staff in the Passport Bar who were interested in knowing our preferences and anticipating our needs. - The Casino is sadly very 'tight' on this ship, even though our long port stays kept it closed for most of the trip. - Evening entertainment was uninspired. Read Less

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We chose this cruise for it's itinerary and it 's departure port. We did back to back from Dublin to Norway and eventually to Iceland. The embarkation process was a nightmare for most travelers. The Muster Drill was rediculous with a stupid film that was shown and not visible to most and useless at best. So much for safety at sea.Cabin was fine. Always clean and tidy.Needs better storage as drawers were non existent We were concierge class and as always,the snacks were the pits. The entertainment was not great . The onboacrd entertainers were just OK. Some of the other acts could be replaced with better. Sit on an end so that you can escape if necessary. Odds at blackjack were too much in the houses favor. Food and service were fine. The presentation was nice and the chef did well in using what was inexpensive stuff and making it taste great. Seating at the buffet was difficult particularly on sea days.Dining room staff was really on their game and well trained. All other crew were most helpful and very pleasant. Read Less

What a Fantastic Trip!! Our trip began in Tallahassee, Florida on May 29th as we drove to Atlanta for our Delta flight to Dublin. On this trip we used ChoiceAir through Celebrity Cruises to acquire our flights. We found several advantages in using ChoiceAir: excellent prices; ability to choose the flights; and, additional cost protection if you experience flight delays. We just told the ChoiceAir agent the Delta flights we wanted and once the purchase process was complete, we just went to the Delta site and selected our seats and provided additional personal information. We will definitely use ChoiceAir in the future. We chose to park at the Atlanta Airport and used the shuttle to transfer (5 minutes) from the International Park and Ride Garage to the International Terminal. We departed Atlanta at 9:40 p.m. and arrived in Dublin at 10:45 a.m. the following morning. Clearing immigration In Ireland took 30 minutes as there was a queue of approximately 300 people, but the line moved quickly. Expect questions about the purpose of your trip and what you will be doing in Ireland. Pre-cruise: Four Days in Dublin in order to experience Dublin, we arrived four-days prior to the cruise. For convenience, we took a taxi (25 euros) to our hotel, the Hilton Garden Inn at 1 Custom House Quay. The cost for a four-night stay was 892 euros which included a full Irish buffet breakfast every morning. After checking in at the hotel, we walked around for a couple of hours in downtown Dublin to get our bearings. We checked for the nearest Laus (light rail) stop which was out the hotel’s back door, visited the main office for Elegant Tours to check on our two pre-booked tours for the next two days, and walked around the Temple Bar area. The hotel was conveniently located on the north side of the River Liffey and a 10 minute walk to O’Connell Street (the main north/south route) in downtown Dublin. I highly recommend the hotel. We found Dublin to be a very walkable city with a very active downtown during the day and in the evenings. There were always a lot of people out enjoying the many things that Dublin has to offer. We found it to be a safe and a fun city to visit. On Friday, May 31st (57 degrees and light rain), we toured with Elegant Small Group Tours (maximum of 25 passengers) to the Cliff of Mohrs. The cost for the tour was 85 euro per person. We were picked up at 7:30 a.m. at the Westin Hotel (a 12 minute walk from our hotel). The 12-hour tour included stops at King John’s Castle, a coastal ride along the Wild Atlantic Drive, a visit to Doolin Village, and a tour of the Cliffs of Moher. Our driver recommended a hour-long ferry ride (20 euros per person) to view the Cliffs from sea level to get a better view. Unfortunately, it was raining with a diminished view at the cliffs and the seas were rough resulting in a number of passengers getting sea sick. Unless the weather is clear and the seas are calm, I would not recommend the ferry ride. The highlight of the visit to the Cliffs was lunch in Fitz’s Pub in the Dollin Hotel. The seafood chowder and the fish potpie was excellent! We also enjoyed our visit to King John’s Castle in Limerick. The tour was self-guided and the view of the city from the armory tower was great! The Irish countryside is really beautiful and you really do see 50 shades of green. After a long day, we had dinner at Eddie Rockets on the River Liffey across from our hotel - a great place for burgers and wings. On Saturday, June 1st (58 degrees and sunny), we went on a 12-hour Elegant Small Group Tour to Giant’s Causeway. This tour included a stop in Belfast and a tour of Giant’s Causeway. In Belfast we took the Black Cab tour - this was included in the cost of the tour. The Black Cab tour took you to the wall that divides the two communities and explained the history of the “Troubles” in Northern Ireland. The visit to the Giant’s Causeway (UNESCO World Heritage Site) was excellent! The Causeway is a distinctive volcanic and geological formation. We enjoyed the commentary provided by our driver and really loved the drive through the Irish countryside. We were very pleased with Elegant’s small group tours and highly recommend their tours. On Sunday, June 2nd, (60 degrees and sunny), we toured downtown Dublin using Do Dublin’s Bus Tours (the Hop-On Hop Off - Green Bus). Two senior two-day passes cost $54.92. The buses departed at 9:00 a.m. from stop 1 on north O’Connell Street. I recommend walking to stop 1 at 9:00 a.m. to get the best seats in the top level of the bus. We rode the entire circuit and enjoyed the driver’s commentary on the numerous sites and history of the city. Stop 5 was outside of our hotel. In the afternoon, we toured the Dublin Castle, Christ Church Cathedral, and St. Patrick’s Cathedral. The architecture in all of these magnificent structures was amazing! All had an entry fee of less than 10 euros. We concluded our day of touring with an excellent early dinner at the Kingfisher Restaurant (fish and chips) on Parnell Street. Celebrity Reflection First of all, make sure to print the Celebrity Guest Ticket Booklet when you check in online for the cruise as it has detailed directions to the Dublin pier. On Monday, June 3rd, we took a cab to the pier to board the Celebrity Reflection. We had been assigned a boarding time of 11:30 a.m. In Dublin, check-in is not adjacent to the ship since the ship is docked in an active commercial port. We arrived around 11:00 a.m., but I would recommend arriving around 10:30 a.m. Embarkation was efficient, except that after checking-in you are directed to take a seat and wait until your number is called to board the shuttle. Unfortunately, the wait for us was more than an hour for the shuttle to take us to the ship. The Reflection is a beautiful ship and was clean and well-maintained. We stayed in cabin 7193, a veranda room. The room was well maintained and outstanding cabin service was provided by our Cabin Attendant (Diardra)! She was very friendly and was always asking if we needed anything. We also received excellent service from Zora and Benji in the Cafe al Bacio on Deck Five. The food in the Main Dining Room was good and the service was excellent (Joaquim - Waiter, Srdan - Asst. Waiter). We usually had breakfast in the Oceanview Cafe and we really enjoyed the made-to-order omelettes, the fresh fruit (especially the sliced oranges), and the daily featured danish and breakfast bread station. The walnut, cinnamon breakfast bread was delicious!! We did purchase the four-night speciality dinning plan for $149 per person. We had dinner at the Lawn Club Grill two of the nights; as usual, it was outstanding and I highly recommend this restaurant. What could be better, great food, great service and the cool evening air of Ireland and Iceland! We also had dinner one night in the Tuscan Grill; the service and the food did not disappoint! The fourth night we had dinner in Murano, a French restaurant, and the food and service were outstanding. The entertainment on the ship was good and we enjoyed several shows. The highlight was the last night in Dublin, where a Celtic band and dance group performed Irish music and dancing in the Grand Foyer. Disembarkation in Dublin was very efficient and began around 6:30 a.m. on Friday, June 14th, with passengers carrying their own luggage. Since we had a 12:20 p.m. flight (which originally was an 11:00 a.m. flight) we decided to stay another night in Dublin and fly home on Saturday. We departed the ship around 9:00 a.m. and took the bus transfer provided by the cruise line to the airport as we had booked the Crown Plaza near the airport (1.5 miles). There are limited taxis available near the ship and there was a long line waiting for taxis when we left the ship. If we had to do it again, we would do the express departure (carry your own luggage), take a taxi from the pier to the airport, and fly home the same day, especially if your flight is after 12 noon. Delta recommends that you arrive at least 4 hours before your flight time for international flights from Dublin due to the US Customs and Immigration clearance prior to boarding. Several sources recommend that you arrive more than three hours before international flights since there are a lot of international flights leaving around noon and the airport gets congested. A Delta agent at the airport told us to allow at least 2 hours just to clear the U.S. Security and U.S. Customs and Immigration. Most international flights, including Delta, leave from Terminal 2. We caught the 6:00 a.m. free hotel bus to the airport and at this early hour it took us approximately one hour to get to the gate with virtually no waiting in line. We are a member of the Global Traveler Program and this expedited our processing time in U.S. Customs and Immigration as there are separated kiosks for Global Travel members. This allowed us to clear U. S. Immigration in just a few minutes,. The check-in procedure was also different from the U.S. as we went to a kiosk to get our boarding pass, then to passport control in line waiting to check in/baggage to have our passports checked by a Delta agent (to get a passport sticker), then to the counter to check our baggage, then scanned our boarding passes to get to Irish security to have our carryon luggage scanned. Once past Irish Security, follow the American Flag signs to U.S. security screening and then to U.S.Customs and Immigration, as in Dublin you clear Customs and Immigration prior to boarding the plane. Once you are at the gate area, there are limited food services in the gate area. The advantage of clearing U.S. Customs and Immigration in Dublin is that when you arrive in the U.S., the flight is treated as a domestic flight and you do not have to go to Customs and Immigration. Read Less

Chose the cruise as wanted to go back to Russia. Also wanted to try celebrity and got a deal with wifi, on board spends and drinks included .Really liked the café al bacio (coffee shop) we used it a lot and instead of lunch usually had a pastry and a drink. Shows excellent especially the cruise own company acrobats brilliant . Found the food in the ocean view not very warm. All staff on board very friendly. Balcony cabin good but lack of draw space. we did not use the shore excursions from the ship. did hop on hop off buses (not paid for on the ship) and couple of cruise excursions trips in st Petersburg. There is a lot of shops on the ship and a massive casino leading to waisted space as some of the quizzes in a small area with limited seating. Only one big lounge. The embarkation and disembarkation very quick and smooth. Read Less

A brilliant cruise to the Baltic. Crew brilliant, food and service excellent - first class: but within two days developed a cough along with several other passengers. In my case ended up with chest infection. Spoiled my holiday to some extent but no fault of the crew etc. Ships medical officer very good, and prescribed antibiotics. Is there an issue with this ships aircon or is this a general cruising hazard, irrespective of ship? Any advice on preventing a recurrence would be appreciated. Used the Celebrity cruise trips on a couple of occasions but used Cruising excursion.com for a two day visit to St Petersburg . The cost included our visas and was a lot cheaper than celebrity. Highly recommended. Warnemünde in Germany is very under rated... a beautiful place and well worth a visit. All the ports of call were excellent. Entering Stockholm with its 20,000 islands _ yes, 20,000 was amazing. Balcony cabin very comfortable shampoo and conditioner provided but no shower gel: only available in Concierge class and above. Tea and coffee facilities with daily replacement of teas and coffee. Theatre and shows spectacular. Dining room, buffet other eateries and bars exceptional. We got a good deal on this cruise with free gratuities, drinks packages and Wi-fi. Had this not been available we would not have purchased this cruise. Would have added at least £1500.00 to the cost. We enquired with guest relations as to which crew received the gratuities. Only the cabin and restaurant staff. We always tip them additionally. We were aware that some passengers decline to pay the gratuities and tip the waiters, sommelier and cabin steward independently. . Drinks are very expensive and even moderate consumption would have been very expensive without a drinks package. Looking forward to our next cruise with Celebrity but only if a free drinks package and gratuities are included. Read Less

Chose this cruise as departure was from Dublin and although it was quite chaotic to check in it didn't take too long. The ship itself was quite disappointing as I was expecting much more grandeur (having previously only cruised with Royal Caribbean (6 cruises) and had always thought that Celebrity were a step up but I was very wrong). Although the ship was clean, and staff were mostly pleasant I found the whole ambience to be uninviting. We only managed one good nights sleep as our stateroom was extremely noisey - not sure where the noise was coming from but it was constant nightly and sounded like clanging noise on metal stairs - so would advise avoiding stateroom 6203. As we had very little sleep, we were very tired throughout our holiday. Entertainment in the theatre was very good and meals in the dining room were also very good as was the buffet in the Oceanview Cafe. So, I think we will be sticking with Royal Caribbean for any future cruises! Read Less

We chose this cruise because it was to the Norwegian fjords and departing from Dublin, hence no need for a flight as we live in Belfast. We travelled down to Dublin on the Enterprise train, which was great and when we arrived at Connolly station a taxi was easily obtained and only a short ride required to the dock. Embarkation was rather haphazard, however when we eventually boarded the ship it was the start of a great holiday. Officers always about keeping an eye on everything and very chatty. All of the staff were helpful and friendly which made our holiday, good atmosphere on this ship, much better than Equinox last year. Room Attendant Julio helpful and happy guy. Speciality restaurants v good, French, Tuscan and Petit chef good food and service, would definitely recommend, Pedro the waiter in the French restaurant very attentive. Martini bar good fun for a drink before evening meal. Great itinerary with beautiful ports. Very pleased with Celebrity Reflection. Read Less