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2 Helpful Votes
Sail Date: November 2016
We choose Celebrity Equinox because of the itinerary; my husband and I wanted to experience a few islands that we had not been to before and we found that with Colombia, Costa Rica and Panama. First, the ship is beautiful! Easy to ... Read More
We choose Celebrity Equinox because of the itinerary; my husband and I wanted to experience a few islands that we had not been to before and we found that with Colombia, Costa Rica and Panama. First, the ship is beautiful! Easy to maneuver, open, sophisticated and bright. The cabin was nicely appointed in AquaClass. I always say the bathrooms, especially the shower, can be a little bigger but at least it wasn't like years ago where you could barely fit. The overhead bin for additional storage was a plus -- and yes it was used! The food was awesome! My husband and I both thought this ship provided the best food we experienced on a cruise in a longtime! Although we were assigned to "Blu" and we did have dinner there twice and the service was excellent, our favorite place to eat turned out to be the "Oceanview Cafe". The staff was impeccable! They were helpful, always had a smile, and one of the managers, I believe her name was Mihela, was professional, helpful, available and always smiling! The choice of food, including the grilled chicken breasts [my favorite], steak, fish & pork as well as the pasta and salad station - unbelievable! The fitness center was bright and had a variety of weights and machines. I visited the gym regularly - especially after tearing into the food daily! Shore excursions, although we did not participate in any of the onboard tours all of the islands were fun. Colon, Panama was my favorite. A few of us visited the Embera Village, indigenous people, by canoe. Gliding through the forest was so calming and seeing the monkeys jumping from branch to branch was fun. The highlight was learning about the different vegetation and its holistic properties. We were treated to lunch, freshly caught fish while we were there; grilled to perfection and unbelievably delicious! Grilled plantains added to the meal all tied up in banana leaves. Highly recommend a stop here. Dancing - that's one of the reasons I love cruising because we don't venture out as we did when we were dating. The "Silent Disco" was so much fun! To have the ability to switch channels and to increase the sound or lower to your liking was awesome! The music variety was so good. Thank you. Activities - I think the activities department need to offer a lot more choices. I don't feel there was enough group activities for all to participate in. They did offer line dancing, which was the highlight of the daytime activities and that was fun, but to constantly teach the same dances when there are literally thousands of dances to learn was a little disappointing. Overall it was a good time and what a work out! The other activity I thought was good was the volleyball tournament between staff and guests. It had everything; fun, laughter and a crazy ref! With 12 days I think there should have been a lot more choices. The Hot Glass Show - awesome! If you board this ship make it your business to learn about glass and the intricate process of glass blowing. It offers a free education on glass blowing. One of my grips is entertainment in the theatre. I think a broadway like show, i.e., Mamma Mia, should be one of the major attractions. I don't feel there was enough of a variety for the theatre to draw me in. Also, with the availability of satellite I don't understand why there wasn't many "free" choices on the television. I do know many people are not in their cabins however its nice to have that choice. Overall it was an excellent cruise and I highly recommend cruising aboard Celebrity Equinox; I am planning my next cruise right now! Read Less
8 Helpful Votes
Sail Date: March 2016
Celebrity Equinox, a beautiful ship! EMBARKATION was swift! Line wait was less then 10 minutes and we were on our way. While a beautiful ship, there are areas in which could use some improvement: verandah furniture is in need of ... Read More
Celebrity Equinox, a beautiful ship! EMBARKATION was swift! Line wait was less then 10 minutes and we were on our way. While a beautiful ship, there are areas in which could use some improvement: verandah furniture is in need of repainting as there were large paint chips falling off each day and cushions in need of replacement. ENTERTAINMENT: Having traveled extensively, we have seen much better entertainers. For example, the first night we had a comedian. This gentleman had no material! If the Canadian man in the first row had not been there, there would have been NO SHOW. Everything was targeted towards this Canadian man. Really? The singers and dancers could have benefit from additional practice: several songs off key. The aerial shows were great! Such talent! Men of Rock: Great show! EXCURSIONS: Panama Canal Excursion: booked through Celebrity. Very long, long day, as we first entered at the lake and traveled towards the canal. A once in a life time experience, but long. thankfully we had an overcast day as with sun the trip on the ferry would have been extremely uncomfortable. We had seats under the overhang; lunch was good, beverages welcomed and excursion staff great! CHIVAS PARTY BUS, CARTEGENA: Advertised as "open bar", First, the open air bus looked fun. Now, let's talk about reality. Again, we booked this excursion through Celebrity: To get on the bus, we were provided a 3 step stool apparatus. The top step was bent downward. Should have been an indication of what was to come. Then after placing your feet on the step stool you had to insert your feet UNDER the bus into 2 additional steps and PULL yourself up into the bus. That access was through a very narrow row. Once on the bus, you were faced with VERY DIRTY beverage cup holders! The bus leader passed out 6 oz plastic cups (he had to pry them apart); each row was then given an 18 oz bottle of clear liquid which he referred to as 3-corner Rum and a 16oz bottle of coke. Ice was provided in a small stained sand pail. The context of open bar was that we were told by the bus leader that when we finished these he would provide the row with another small bottle of Rum. Did I mention that all this was occurring while a 3 piece band (a washboard/grater type of equipment, horn and banjo) were playing VERY LOUDLY right behind us on the bus. When we asked the bus leader to lower the music, his response was "we party". We got off the bus the first chance we could at the first stop. Our friends stayed on and shared that the bus broke down! ON-BOARD MEDICAL: Yes, we had a need for medical care while on this ship. As a registered nurse, I can honestly say, the medical care was wonderful. Privacy, infection prevention, medical care and education/instructions as well as follow-up, great! DINING: We had select seating but reserved a table of 10 for 6:30pm daily. Food choice n the main dining room was a wide variety; always served hot or cold as appropriate. Beverages were readily available and the Sommelier, Alin, was great. Dining in the Ocean View Cafe: had a European flair. While there was always the hamburger and hotdog station, the other variety of foods seemed slim. FREE SHUTTLE IN CARTEGENA: Careful, while these have signs that make them appear to be a Celebrity sponsored shuttle, they are not! DISEMBARKATION in Fort Lauderdale: Very limited porters! The line for immigration for US citizens was long, however moved along fast. We were in line approximately 25-30minutes and then on our way. The Non-US Citizen lines were very long. Read Less
1 Helpful Vote
Sail Date: February 2016
We booked this cruise by happenstance and so glad we did. The actual date we left may be incorrect but the rest of the review is spot on! We have cruised many times and this was a completely stressless pampering experience from the moment ... Read More
We booked this cruise by happenstance and so glad we did. The actual date we left may be incorrect but the rest of the review is spot on! We have cruised many times and this was a completely stressless pampering experience from the moment we stepped foot on the Equinox to the organized disembarkation. The ports were interesting and we had enough time at each stop to enjoy the ambiance. Few tendors required. Our verandah cabin was clean and comfy with lots of storage options. The entertainment was top notch. The enrichment activities were fun and varied. The food was tasty and plentiful. The ship was spotless. They readily accommodated our request for gluten free selections. The adults only pool and spa area appreciated. Our fellow passengers pleasant and happy to share their travel experiences. The captain and senior crew were visible and approachable (nice change) and the hard working front line staff excellent. Our booking through Costco.ca included a beverage package which we highly recommend. Not only for alcohol but for the other specialty treats like specialty coffees. We have only been on the one Celebrity Cruise but they certainly are maintaining quality standards while some others are blatantly reducing theirs. Highly recommended! Read Less
10 Helpful Votes
Sail Date: February 2016
This was our first visit to the Caribbean and our second trip with Celebrity. It will probably prove to be our last trip to this part of the world and the second of a number with this cruise line. Why no plans to return? Manchester/New ... Read More
This was our first visit to the Caribbean and our second trip with Celebrity. It will probably prove to be our last trip to this part of the world and the second of a number with this cruise line. Why no plans to return? Manchester/New York/Miami/Fort Lauderdale was a real pain before we even saw the ship, although overnight at the Novotel in FL was fine, while the return trip via a single stop in Zurich was better, but still tiring. The itinerary, which I concede we chose, was disappointing. None of the ports was really aesthetically pleasing, with Fort Lauderdale's huge commercial operation setting the palm/beach free standard and with four days at sea the concept of seascapes to die for was hardly fulfilled. I now know much more about cranes than palms. Perhaps we should have chosen the Eastern Caribbean Islands cruise which followed our and might well have coloured our thinking more favourably. Ironically, the high winds on our trip to Grand Cayman, blew us into a part of the island we were not scheduled to visit and we were doubly indebted to Celebrity's office staff and Captain Leo for securing an attractive, alternative mooring. With only a handful of fellow Brits, the ship was dominated by third-age clients from the USA and Canada. 'Dominated' is the only word and while I am in that category age-wise, I would warn new and younger cruisers to consider the implications of being at sea with 2,000 pensioners. It is a hazard of all cruises, but this was a real test. The 'I'll wear what I want' attitude from some was probably an inevitable outcome of the more relaxed dress code and I can live with that now I know just how scruffy people are prepared to be when they go for dinner. That said, a man in a hoodie in the Silhouette Restaurant must have been doing it for a bet! So what might tempt me back? A wonderful ship with a magnificent crew. Exceptional in every respect, with the captain and his social lieutenent Alejandro setting a terrific lead and the crew - especially the entertainers - delivering an exemplory cruising experience. Good food on a daily basis, with a treat at the Murano Restaurant the highlight. Read Less
Sail Date: January 2016
First time on Celebrity Cruise lines and it was a WOW! The room, service, entertainment and the staff were all great. A pleasure and so much fun. We will go again. This time we were on the Celebrity Equinox. Just the right size for us. The ... Read More
First time on Celebrity Cruise lines and it was a WOW! The room, service, entertainment and the staff were all great. A pleasure and so much fun. We will go again. This time we were on the Celebrity Equinox. Just the right size for us. The embarkation and disembarkation were so smooth, we never touched our bags until we got home. Just loved it. The dining room was great and the food was over the top as were the choice of wines. The activities and the ports were all very well thought out. The nightly entertainment was great and a lot of fun. The room were very spacious and the beds were king size and very comfortable. I can't say enough about the cruise. Fun, Fun, Fun. They even had real grass on the top deck, real grass, so nice on the feet. Can't wait to do it again on Celebrity. Read Less
3 Helpful Votes
Sail Date: January 2016
we arrived a day early and stayed at margaritaville in Hollywood. We were scouting for next year's trip with the family. Got a good deal for room as the place is new and is not filling up yet. It was right on boardwalk in Hollywood ... Read More
we arrived a day early and stayed at margaritaville in Hollywood. We were scouting for next year's trip with the family. Got a good deal for room as the place is new and is not filling up yet. It was right on boardwalk in Hollywood and right on the beach. No roads to cross. Hotel was clean and upbeat, ate at 3 of the restaurants and all were good. Lots of music and entertainment and the 2 and a half mile long boardwalk was great. I think hollywood will be an up and coming place since Miami and Ft Lauderdale are so pricey and overbuilt. Embarkation was a breeze. Left hotel at eleven and we were on the ship at 11:45. Everything moved quickly. Rooms were ready by two. Ate at the buffet, not as crowded as people say and explored the ship. We sailed the Eclipse in Europe years ago and were familiar with layout. We actually ate every meal at the buffet, and almost all outside on deck 14 or 15. Great views and the weather was perfect except for one rainy afternoon. We don't like the time restrictions and the amount of time spent eating, so I can't offer feedback on other restaurants. We found the food at the buffet excellent with good variety, if it's good enough for the officers it's good enough for us. Staff at buffet and elsewhere were excellent and saw no disgruntled staff. Matija was particularly friendly every day on deck 14. Enjoyed deck 15 rear and along the lawn for sailaways and sea days. Great breeze and beautiful location. Had classic drink package with no upsell pressure. Friendliest bar staff was at gastropub for evenings in atrium. Only caution on drinks was during second half of cruise my mojitos were not made with Barcardi. Grabbed Ron Carlos instead. If you requested bacardi then you would get it. Entertainment continues to be mediocore on Celebrity. We have sailed on several others lines since our last Celebrity cruise and all had much better entertainment across the board. There was a definite void in anything happening from 8:45 to 10:00. If you didn't go to the show there was nothing. The itinerary was great. We did a scouting expedition in Cozumel at Playa Mia for next year's cruise with the grandkids and were impressed. We got lucky as we left at one o'clock and got back to the ship before the skies opened up with heavy rain the rest of the day. Did ship excursions for Costa Rica..train boat bus tour, Panama...canal and Panama City, Cartagena ..old city tour and best excursion of all THE PARTY BUS evening excursion was fabulous....Second day in Cartagena we took a death defying cab ride back for shopping, and took public bus to 7 mile beach i Grand Caymen , which was a mob scene. way too crowded in most areas, next time we'd go near to the hotels where beaches had more room. Mid ship balcony cabin was great and Viviana our cabin steward was excellent. Mostly used the stairs, but the few occasions we were on the elevator it was quick. Ship looks great and it was a smooth sailing journey. Captain Leo, only 38, was very visable and brings positive vibe to ship.His lecture last day should not be missed. We're not into cruise directors but Alejandro was high energy and humorous. All in all a great cruise. We were very impressed with modern skylines and Panama City and Cartagena. Great sail in and sailaway from Cartagena. Excellent itinerary all around.We did independent walk off at 7:30 and had not problems getting off and through customs. Read Less
4 Helpful Votes
Sail Date: January 2016
We booked a wonderful Alaska cruise with Celebrity two years ago. So, given the quality of the food and entertainment we experienced there, we booked an 11 day Central America cruise on the beautiful Equinox. We were disappointed. The ... Read More
We booked a wonderful Alaska cruise with Celebrity two years ago. So, given the quality of the food and entertainment we experienced there, we booked an 11 day Central America cruise on the beautiful Equinox. We were disappointed. The Silhouette dining room doesn't serve the same quality of food their reputation says they do. The food in the main dining room, although varied, is bland and unappetizing to say the least. Knowing that their cruising clients prefer the occasional lobster tail or filet mignon steak, the company has moved these items to the speciality restaurants and forces you to pay $35 - $40 to get them at the Murano or Tuscan. The food there is exceptional but I personally resent being taken advantage of and paying for the "good" food that was always enjoyed in the past in the main dining room. Of course, it was our choice to eat the better food. Last year, I ate lobster and filet mignon in the main dining room with Princess cruises. The average age of the clientele on this cruise must have been near 75 and a good number of them were disabled or had mobility issues. I'm glad to see people of this age enjoy life as they do (we will all be there soon) but it does have an effect on the overall feeling of the cruise. In this case, it almost appears that the company scrimped on the quality of the musical entertainment knowing only 10-15% of the passengers would be late night dancers. The house band was not up to the same standard as my previous Celebrity cruise and left me disappointed. On a positive note, the crew was extremely well trained and courteous, the service was beyond reproach, the ship was immaculate and our stateroom was splendid. Read Less
Sail Date: January 2016
This was our second year in a row on the Equinox. The year before we sailed on the Silhouette, which is nearly identical. Boarding and disembarking was very quick and painless. The ship is immaculate and well-tended, and the cruise ... Read More
This was our second year in a row on the Equinox. The year before we sailed on the Silhouette, which is nearly identical. Boarding and disembarking was very quick and painless. The ship is immaculate and well-tended, and the cruise line's contemporary art collection is wonderful (but it won't appeal to all, who may be left scratching their heads). We were in Concierge Class Statement 1659, near the stern, and it was very quiet. (We booked Concierge Class because it wasn't much more expensive at the time than regular class and we got more Captain's Club points. However, the benefits of Concierge Class while on the ship are minimal, and the staterooms and amenities are the same.) Our stateroom attendant, Ana, was very friendly and kept the room spotless, and she seemed to have our schedule down pat because our room was always made up when we returned from the ship. She did forget twice to leave the next day's listing of activities and port information, but we managed. On the other hand, she was quick to provide two additional bed pillows, for a total of six, upon request, and the bed was comfortable. We were happy with Ana! The stateroom's televisions are pretty dated and should be replaced ASAP. Also, the small LED screen on the telephone by the bed is so bright that you'll need to cover it with a washcloth or something else unless you enjoy sleeping with a light on. Another inconvenience were voicemail messages sent by the concierge which produced a large yellow flashing light on the telephone in the middle of the night. Had to put a pillow over the phone to eliminate that annoyance (or get up and listen to the message and delete it, which I didn't feel inclined to do in the middle of the night). The food didn't seem as good to us as the previous two years. It was style over substance, flash over flavor. You can always find something decent to eat in the buffet (Oceanview Cafe), but the main dining room was hit or miss (and mostly miss). Of the specialty dining venues, Murano was a big disappointment this year. The lobster, sauteed tableside with brandy, mustard, bacon, and cream, tasted like a loaded baked potato (the sauce completely overwhelmed the lobster, and the waiter overcooked the lobster to boot). But the Dover sole was very good. The Asian restaurant, Silk Harvest, was terrible. Everything tasted the same, which is to say, bland. We all wished we had just eaten at the buffet that night and saved our money. On the other hand, we had a very good meal at Tuscan Grille this year (which was our least favorite last year, FWIW). That said, the food isn't much better or worse than we've had on other cruise lines, including Carnival, Princess, and Holland-America. That said, the Oceanview Cafe is so well-designed for traffic flow that it never feels too crowded and it's a pleasure to eat there. And the scones served in the afternoon are excellent, as are the cookies served all the time. The standout for coffee and pastries is Cafe al Bacio on Deck 5. They have really good cappuccinos and pastries. The management, including the caption ("Captian Leo," the youngest captain in the fleet), the cruise director, Alejandro, and the activities manager, Jane, were omnipresent and fantastic. There was also a very good and sweet salesperson in the Exquisites shop, named Melissa, who knows her jewelry and watches cold. We went to shows sporadically but two guest performers, Jayne Curry, a formidable singer and very funny as well, and a magician whose name I don't remember, were first rate. On the other hand, the production cast and their silly shows were mediocre at best and cringe-inducing at worst. The ports of call were great, especially Cartagena, Colombia, where we had an overnight stay and two full days in port. The Panama Canal was also nice as were Costa Rica and Grand Cayman. (We were rained out in Cozumel.) Overall, we had an excellent time and would sail on Celebrity again. Read Less
Sail Date: November 2015
Hotel night before and Parking: Cambria Suites, Dania Beach: Wonderful hotel with separate TV’s/sitting area and large rooms. Free parking for 11 nights. Close to restaurants and nice shopping area, but better to drive 5 minutes ... Read More
Hotel night before and Parking: Cambria Suites, Dania Beach: Wonderful hotel with separate TV’s/sitting area and large rooms. Free parking for 11 nights. Close to restaurants and nice shopping area, but better to drive 5 minutes there rather than try to walk over busy roads. Must wait to day of check-in to book shuttle ($5pp paid at desk). Do not pay van driver...He tried to rip us off and charge $10 each! Got $5 back from desk when we returned. Returned via cab to hotel rather than await shuttle ($20). We were allowed entrance to port and check-in at approximately 10:30am. Included Beverage Package was marked on shipcards. Then sat for a short time and boarded ship around 11am or so. The weather wasn’t great so we changed our plan from lunch poolside at Mast Grill to exploring Equinox and having drink/lunch at Oceanview Buffet…Excellent food and choices! Rooms ready around 1:30 or so. Pleased with our Concierge, Deck 10 cabin with best steward ever, Mario. I had typed up a list of items we like in our cabin at home and gave this to Mario….. i.e., icebucket, glasses, extra hangers, etc. All appeared soon after muster along with our luggage. Mario also cleaned out mini-bar, but told us he could no longer exchange the free white wine bottle in our room for something else. This policy has been changed. Unpacked and headed to Sailaway at Sunset Bar to meet Cruise Critic friends. A bit disappointed that Celebrity’s Sailaway party was affected by weather. Met friends at our nightly stop, the fun Martini Bar, then headed to dinner around 7pm. Never a wait for Anytime Dining on any night of our cruise. In fact, the hostess kept our “usual location and staff information” in her computer and seated us there nightly. Kudos to Suki and Meta. Fabulous service. Food was the best we’ve ever experienced. We had lots of On-board credit to use up, but didn’t feel using it to book a specialty restaurant was needed. Ate one night in MDR with two of our neighborhood friends and their UK friends/relatives who were staying in AquaClass as well as our two nightly tablemates. No problem having them join us in MDR. Loved the first of the new Celebrity Production Shows (think it was called Live). Second show, Elyssium wasn’t as good, but still enjoyed it. Sorry the third production show wasn’t ready for our cruise. This new concept of entertainment really seems promising. The comedian, Phil Tag, was the funniest man we’ve ever seen on a cruise. Ventriloquist (sounds boring, but don’t miss this one) was absolutely amazing. The lone male singer/entertainer was pretty good. Did not care for the flute player, the house band, Take Five, or the woman singer. Kudos to Cruise Director, Alejandro…Lots of fun. Also loved Andres, one of the entertainment staff. Not as crazy about his assistant. Felt like she really didn’t connect with passengers DJ Flow’s music and personality were the very best. Danced at a 70’s party one evening in the Sky Lounge which is very pretty….Fun w/DJ Gio. Don’t know if it’s getting older, doing lots during the day or more probably, not feeling great, but we passed on lots of late night dancing, etc. Next cruise! Enjoyed Sea Day and Meet N Greet with fellow Cruise Critic passengers. Alejandro, the captain (very friendly and fun) and other staff attended. Went to snorkel at Eden Rock in Grand Cayman. Just walked the few blocks from ship, seeing shopping area enroute. Unfortunately, the weather was rainy and didn’t see nearly as many fish there as we did on our last visit to Paradise Grill area right next store to them a few years ago. We did see a huge spotted flounder which was nice though. Snorkeling Chankanaab National Park this year was so much better. Missed our group’s scheduled slot pull since I wasn’t feeling well. Heard that they won $47 each…Oh well, next cruise! Thoroughly enjoyed our prearranged trip with Dora in Cartagena Columbia. Thanks for arranging, Steve! The walled city was beautiful as were the other stops. Would have liked more time to shop in the dungeon area though. Dora bought the group some fresh fruit which was really delicious, especially in the high humidity/heat of Cartagena. Panama – Toured privately with Robtad’s. When we arrived Roberto, the owner, told me we would be with another guide which worried me a bit since I had read so much about him. He informed me that our guide, Edwin Miranda Gurro, would be better than him. Edwin was extremely knowledgeable and fun and we were extremely happy with him. A great day…Thanks to Carl for arranging our tour. Thankfully, we had just enough time to see a huge cargo ship approach the lock, watch the water level change and the gates open. Amazing. I really wasn’t thrilled about going to the locks initially, thinking it would be slow and boring…NOT. The rest of the tour to various spots in Panama City was also fun and amazing. We tried to stop for a local lunch enroute back to the ship. However, traffic was crazy due to upcoming holidays and a parade so the group voted to pass on lunch. Costa Rica was probably our favorite port this trip. We used William Guerrero/Luis Martin’s private tour with Carlos as our guide. We stopped frequently along the way and saw amazing red tree frogs, green tree frogs, little ants carrying leaves, a paprika pod, a Ylang-Ylang leaf which smells like Chanel No. 5. Saw many sloths and other wildlife on the Tortuguero Canal boat trip. I had arranged this tour and was hoping my cruisemates would enjoy it. Glad that it was fun. Enjoyed relaxing on our next sea day and seeing some of the daily ship’s activities. Probably a good spot here to commend the fitness spa for cleanliness, equipment, etc. Although we didn’t take advantage of the paid items this year, the Zumba last year was great. Loved dancing with Alejandro and others during the day. Visited Blue Kay Beach Club which I had read about on Cruise Critic. Took $2 taxi back and forth. You can also take an open air bus for $3. We somehow missed where to board it though so taxi was fine. No charge to visit there although they do expect you to buy food or drinks. Pina Colada was awful. Local beer and nachos good. Walked the Malecon, passing various beach clubs. Great beach day. Shallow, clear water. Snorkeled our favorite spot in Chankanaab National Park the next day. So worth the $22 pp fee. ($2 coupon at their site). Split a cab with another couple so just $6 to get there. $12 for just 2 of us to return to port. Nice molded or wooden chairs with tiki hut umbrellas/tables included. Extremely clean. Saw a seal show in Spanish which was really nice. Adventure of the cruise….There are so many fish, small and large, very close to the easy entry steps to water at this amazing Park. We would never miss this Park at Cozumel. Best snorkeling ever except in an area we visited on a catamaran near Buck Island years ago. I had read that if one brings dog biscuits to draw the fish, your snorkeling would be even better. So I put some dog biscuits in my snorkel vest and open it a bit to take one out to put in my hand to break up occasionally while snorkeling. Wrong move! In a few seconds we were totally surrounded by fish, some pretty large. Beautiful, but they started swimming under our arms, over our heads, up our backs, etc. I dropped the biscuit that was in my hand, but of course they still could smell them in my vest! It felt like we actually were in a bucket of fish. Both of us were bitten a bit (not seriously), but knew it was time to get to shore and get rid of the dogbiscuits and clean vest out. (Later on that day on our ship someone told me that feeding fish in the islands is not permitted) We later headed out again and snorkeled along the beach very far. Fabulous…Lots of colorful fish including some big schools of them. Headed to the lagoon area at the Park and saw two iguanas which I love. Also saw some huge crocodiles in their exhibit. Had the most delicious salsa, chips and fish tacos of my life at their beach restaurant along with some light Tekante beer. Great, friendly service also. Nice to have a Sea Day before we disembarked. Enjoyed various onboard activities such as the Top Chef at Sea show, etc. Said our final goodbyes to Sukihara and Mehet in the MDR and our cabin steward, Mario. They were really terrific. Woke up in Fort Lauderdale at around 5:30am and sat on the balcony watching another large ship pulling in. We decided to grab some coffee and light breakfast items and eat there so we could relax before heading to the Equinox Theatre for our departure call at 8:20am. Celebrity had a recap of the ship’s activities playing while we waited. Nice touch. We were called on time to depart from this fabulous cruise full of wonderful memories. The only negative I can remember from this cruise was that customs was so SLOW. At first just one clerk for US passengers and then just two. The waiting lines were really awful. We’ve had just one other problem with customs in the past and that involved a drug bust which held us up. Understood that, but this time really seemed uncalled for. Read Less
Sail Date: March 2015
This was the perfect cruise. Embarkation was good, the only problem that I would see where concierge passengers wait in different lines and the helpers do not guide you or tell you where to go... but it is all good. Our cabin was awesome, ... Read More
This was the perfect cruise. Embarkation was good, the only problem that I would see where concierge passengers wait in different lines and the helpers do not guide you or tell you where to go... but it is all good. Our cabin was awesome, concierge - 1024, spacious and quiet traffic. Carlton and Wilson were awesome in maintaining our cabin, we never in want.... Denis & Celeo in the MDR were perfect!! Service was awesome and food was great. We went to Murano's, mmmmm, the red balloon dessert was delicious and having lobster cooked at your table was an experience. The bars were great, classic package was good enough for us and really enjoyed not having a bill at the end. I have to say thought that we tipped with cash sometimes since we realized that their tips must be less. The one thing that I am very disapointed is the spa package that we bought at $80/pp to have access 6 times each, 1 during sea day... This was pointless and total waste of money since the chairs were always full and there were only steam rooms available.  A not to do.  We also did the unlimited photo package, it was worth it, it was fun and we have a bunch of pictures.  Celebrity has wowed us and we have booked another cruise with this company. It is worth it to look into it. One other negative is the after 11:00pm, the ship is a ghost ship and that is no way Celebrity's fault.  Just weird. The ports, they were all fantastic! Beautiful!! Poor also... Exucrsions, Grand Cayman - 7 miles Beach, took a taxi, Cartegena - Dora with Beach - Great, Colon - Mario with beach - Great, Limon - just walked around, grocery store for some real cheap coffee, Belize - snorkeling with Eco Tour - booked once off the ship and Cozumel - Nachi Cocom - quiet and all inclusive. Just a really good time!!   Read Less
2 Helpful Votes
Sail Date: March 2015
We are huge fans of Celebrity... and especially of the Solstice class ships. We've sailed on Celebrity Solstice (2009) and Celebrity Silhouette (2012) and so sailing on Celebrity Equinox was a no-brainer. For the most part, we ... Read More
We are huge fans of Celebrity... and especially of the Solstice class ships. We've sailed on Celebrity Solstice (2009) and Celebrity Silhouette (2012) and so sailing on Celebrity Equinox was a no-brainer. For the most part, we weren't disappointed. But there were some glaring flaws. First to the Pros: 1- Food aboard Celebrity Equinox was, without exception, a 10 out of 10! This included food in the Silhouette Dining Room (the Main Dining Room or MDR for this review), in the Oceanview Café (the buffet), the Tuscan Grille (surcharge) and the Silk Harvest (surcharge). None were a disappointment where food quality, variety and preparation was concerned. The food at the café was so delicious, one was tempted to forgo the MDR and head there for dinner. We did not eat at Muranos on this trip. 2- Cabin 1100, an inside cabin just forward of the library on deck 10, was superb! Excellent space! We didn't miss the balcony at all! Our cabin steward, Tomas, and his assistant Lesley, were always available. We thoroughly loved this inside cabin. Plenty of space around the bed and a vast space at the door. Ample storage. 3- The itinerary which was billed as "Ultimate Caribbean" was the most exotic one we've done in a long time. We sailed from Ft. Lauderdale R/T to Grand Cayman, Cartagena-Columbia, Colon-Panama, Puerto Limon-Costa Rica, Belize City-Belize, and Cozumel-Mexico. Although we'd been to Grand Cayman and Cozumel on numerous Western Caribbean sailings in the past, all of the rest of the ports were new! Loved the itinerary even though we missed out on Costa Rica (more on that below) 4- Persian Gardens... definitely, definitely worth the cost for the full use during cruise. There's no gardens to speak of... this location is just a large room with nine heated tile loungers in an array facing floor to ceiling windows looking out on the ocean or port (depending where the ship is). This is the ultimate in relaxation and quiet and stunning vistas. Treat yourself to at least a day pass if you can't afford it for the full cruise. (Note: if you are in an Aquaclass cabin, this place is yours for free!) There's also great Rainforest showers and Steamroom and Sauna (all coed, so bathing suits are a must) in this same location. 5- Captain's Club... their CC events for us Elite members were superb! It's so nice to have a loyalty program like that found at Royal Caribbean/Celebrity. Now to the Cons: 1- Select Dining: what a dismal failure. We had open seating before on cruises... most notably on Celebrity Silhouette in Blu (Aqua Class) and last year on Explorer of the Seas, and both times seating was flawless and service was outstanding! But on Celebrity Equinox, in the MDR, it just didn't work. Hostesses at the entrance would smile and nod when you made requests for a table or area, then send you off to a totally unacceptable spot... often shoehorned into tight spaces while you passed by plenty of empty tables that were "on hold"! When you asked how to hold a table, you were told that you couldn't. On 7 of the 11 nights (1 night we ate at the buffet and another we ate at the Tuscan Grille) we were placed at tables that only had haggard assistant waiters who seemed disinterested or lost... no explanation of the night's menus, no follow-ups, nothing. Several just walked up to the table and said "what do you want?" or "I didn't know I was supposed to wait on this table... are you ready?". This is abysmal... I've had far better service in diners back home. On one night, the night of my wife's birthday, I asked the smiling hostess to have them sing "Happy Birthday" to my wife. I saw her put the notation into the computer. Then we got one of those assistant waiters again, and I thought it prudent to mention it to him since he looked like he was having trouble figuring out how to pour water into a glass. As you can probably guess, my wife's "surprise" birthday song never came. She eventually got up and left. Terrible. Just terrible. Had it not been for the superb food (At least something was done right in the MDR), this cruise would have been awful from a dinner dining perspective. 2- Shore Excursion, Panama Canal Tour. Before I say anything else, this tour was awesome! You cruised in a ferry from Lake Gatun to the Pacific through the canal locks and then rode back to Colon in a bus! I'd highly recommend this tour. But, no matter what you do, DO NOT eat the food on the ferry. The food all tasted fine, but many people, including my wife, became seriously ill with diarrhea! Although this was food poisoning, according to the ship's doctor, she still had to be quarantined for 24 hours per CDC rules. Now, while we don't have a problem with that, what I do have a problem with is the fact that since this is a Celebrity sponsored tour, you would think they would vet the company in Panama to make sure the food being served was not contaminated. At the very least, we should have gotten our money back for that tour. Her illness and confinement meant that we missed out on Costa Rica, a port we were very excited to see. (Shore Excursions DID refund this tour per the Medical department) Diane was released without problem from her quarantine the next day. 3- Canyon Ranch Spa... so my wife said I ought to see how awesome a pedicure was... personally, for a man, my feet are always in pretty good shape... so I've never been interested in this. But she knows I'm more adventurous on cruises. So I went to the Canyon Ranch Spa, and explained to the gentleman behind the counter that I'd never had a pedicure before, and I wanted the cheapest one they offered to men. He immediately said I should book the one with foot massage for $108 (or was it $104?). I said, "what about the one for $69 called 'Gentlemen's Pedicure'?" on the menu. He grimaced and said, "You don't want that". I then told him that a friend of mine on this cruise got a pedicure, and his only cost $69... and again, he grimaced. So I walked out. Later in the week, I saw a nice young woman named Gabby behind the desk, and she booked the exact pedicure treatment I wanted. It was a great pedicure, but my "Nail Technician" added a $25 surcharge to my bill for a paraffin treatment that I thought was part of the procedure! I know Canyon Ranch instructs its employees to upsell... but there's a right way and a wrong way to do this... being in retail myself, I know what I'm talking about. Canyon Ranch is a place I will avoid on all future Celebrity Cruises except for access to the gym and Persian Gardens. 4- Soda package... On Royal Caribbean (Celebrity's sister company), you are given a large covered plastic glass that you can refill at certain locations aboard. No more hassle of going to a bar (although the bars happily refill this for you). These aren't given out on Celebrity. Further, on Royal, you just have to flash your card and it's soda sticker to any waiter or bartender and they get your soda for you... in fact, they generally get to know you and smile and ask if you want your soda. Not so on Celebrity... every time you want a soda, you still have to hand over your card (which can often go for an extended walk with the waiter) to wait for your soda to come while your food gets cold. It always has to be swiped. This really eats up your time. 5- Steamer confiscation... what? We always take a mini steamer with us and it's never been questioned. But they took ours right away saying that it's not allowed aboard. Now, in their literature, they do forbid (and I agree with them) candles and irons from coming aboard... but a steamer? No mention of this in the literature. Come on... I've even had cabin stewards on various lines get me supplies (ours needs table salt to work) for it. They also tried to confiscate my wife's heating pad, but they relented as it's for her chronic back pain. (Of course, this was useless as there are NO plugs near the bed)   Read Less
3 Helpful Votes
Sail Date: February 2015
2015 Celebrity Equinox Cruise Review I am going to take a different approach in writing this review. This will be a collective summary of my wife and I experience on the 11 Night Ultimate Caribbean Cruise aboard the Celebrity Equinox ... Read More
2015 Celebrity Equinox Cruise Review I am going to take a different approach in writing this review. This will be a collective summary of my wife and I experience on the 11 Night Ultimate Caribbean Cruise aboard the Celebrity Equinox sailing from Feb 23 – Mar 6 – 2015. It all began last year during our 14 Night Exotic Southern Caribbean Cruise on the Celebrity Eclipse. We decided to pay a visit to the Future Cruise Sales Dept. on board and select a cruise for 2015. We opted for the 11 Night Ultimate Caribbean Cruise as it presented us with cruise stops that we have not visited before, albeit shorter than our normal 14 day cruise vacation that we are accustomed to, never the less it appeared interesting enough to book. So the 5 couples that we always travel with agreed and this brings us to this review. I must mention that booking a future cruise on board your present cruise is very rewarding and should be highly considered for anyone thinking of planning a cruise. Please pay them a visit while your cruising, it will be worth it. We always ensure a day prior to cruise departure and stayed at the Holiday Inn Express Convention Center/Cruise Center on 17th Street in Ft Lauderdale. We enjoyed our stay in clean and well-kept hotel premises. They do provide free Airport to Hotel shuttle, but you have to call them and may have to wait, perhaps well over 30 minutes, so taking a taxi right away after you secured your luggage might be more satisfying. Included in the price of your room is a tasty most appreciative full breakfast. This feature is a huge plus in our books. Location, location, location, this hotel is within walking distance of ALL YOUR NEEDS. We stopped in at Walgreens for last minute essentials and had a beautiful meal right across the street at BRAVO RESTAURANT. Next morning after our breakfast we decided to burn some calories and walked to the bridge to view the Equinox moored at Terminal 18 and were fortunate enough to witness the drawbridge in action. We did all our pre cruise visits on foot, no cabs needed. The boarding time was moved ahead to 2 PM. No boarding before 2 PM as the ship and terminal was being sanitized and prepped for our cruise. There was an outbreak of Noro virus the sailing before and Celebrity did their due diligence and we were thankful for that even though it resulted in delay. This was not a normal embarkation process due to the outbreak but it resulted in NO NORO on our cruise. Can’t complain for that. Congestion on the ship, delayed getting in our room and a late departure was the result. We always are prepared, our motto “Expect the Unexpected”. Upon entry, we upgraded our Beverage Package from Classic to Premium, a smart move on our behalf as this provided us all the beverages we elected to drink (Martini’s, special cocktails, craft beers, specialty coffee, upgraded wines) all with a swipe of the card with no charges. Our B2 Balcony room was 6152 on Deck 6 Forward Starboard. Being a little apprehensive on its location but we settled in quite nicely. Not our favorite location, but acceptable none-the-less. It really did serve us quite well. Room was always well kept and presentable by our stateroom attendants. We think all staterooms are comfortable and provide ample space for your voyage. Our days on the ship consisted of pretty much of the same pattern. Up early, shower, some java and a croissant in our room, out on the balcony checking out the vista, may be some photo ops, then preceded to have breakfast provided in the Ocean view café and the Main Dining Room (MDR). Breakfast items were always the same except for 1 or 2 items that resulted with OK satisfaction. Then we went along our merry way to enjoy our excursions or on sea days exploring and enjoying the ship. Our itinerary had Georgetown Grand Cayman, Cartagena Colombia, Colon Panama, Puerto Limon Costa Rica, Belize City Belize and Cozumel Mexico along with 4 at sea days. Elected to take a ship-sponsored excursion at all stops except in Cozumel, which we have been several times. Grand Cayman was a high light for us. Taking part in the Sting Ray City excursion provided us with fantastic memories recorded on video and photos beyond imagination. What an experience to hold a Sting Ray in your arms all by yourself and stand in the sea with these docile creatures having them swim beside, through your legs and up against your body. Must recommend this excursion. Cartagena was a surprise, lovely and a pretty city having very warm temperatures (30 C ) and enjoyed the walled old city as well as the Castillo. Nice blend of the old and modern experience. Entry to pier was very picturesque. Thoroughly enjoyed this visit. Our next stop was Colon. A must for all who visit for the first time is participating going through the Panama Canal in a boat (other than a cruise ship). This man made wonder is of epic proportions will leave you with life long memories. Along the 50 mile-long waterway, there are 3 sets of locks, Miraflores, Pedro Miguel and Gatun. Our excursion took us through the Miraflores and Pedro Miguel locks; the rest of the way was in an air-conditioned travel bus. Went from Colon (Atlantic side to Panama City (Pacific side). A long and hot day was spent but no charge cold non-alcoholic refreshments and a small meal were provided on the boat. The next stop on the agenda was a bus, boat (canals) and train tour of Limon Costa Rica. Here we seen some of the native fauna and flora, the Del Monte banana plantation with of course some samples. We had rain showers and misty conditions for the better part of the tour but cleared up towards the end bringing all creatures out and about, the howler monkeys did let us know they were there, seen the native birds and smaller green creatures camouflaged amongst the dense rain forest. Costa Rica is mainly rain forest and is indicative what you will see. Belize City was also a bright spot for us as we hovered the lagoons and shallow waters in an airboat. Quite an experience riding with ear protection (a must) and wind blowing in your face, zig to the right then zag to the left slowing right down as we approach the abundance of wildlife (Birds and Turtles) giving all aboard a fantastic opportunity to see and photograph. The areas we seen are only allowed to be used by the excursion airboat because of the shallow water and not to damage the biological environment. Canoeists are not allowed. Our only stop in Cozumel was at Senor Frogs located right at the International Pier where we moored for their giant margaritas and double shot. We browsed around the shops at the pier for a short while and returned to the ship. There were 6 ships docked at Cozumel that day, so go figure. I will mention to book excursions at all these ports, unless you elect to remain on and enjoy the ship. Typical days at sea on the Equinox were easygoing and very relaxing for us. We simply used the Solarium for quiet time and rest and ventured out to the main pool area to spend time cooling off in the pool, catching some rays and satisfied our hunger pangs at the Mast Grill-the best tasting burgers at sea. You gotta eat there. We did not bother with the limited mediocre activities and what Celebrity calls enrichment programs, these simply don’t interest us. A factor that really impresses us with the Solstice Class ships is the space provided. When you consider the gross tonnage of the ship and the passenger capacity; the space provided is phenomenal resulting in absolutely no congestion and plenty of ship space for us cruisers to maneuver around with pleasure. This is a great feature we certainly appreciate. Also adding to this is the fact there were very few children present on this cruise, which makes an almost adults only cruise. We found the shops on board the Equinox to be a non-factor having very little impact drawing us to them. Not much content of interest. A very nice area we spent some time during the day is at the Lawn Club. Green natural grass to enjoy a game of bocce lawn polo or lay a blanket and enjoy a picnic with beautiful Sunset Bar providing refreshments. We behaved like many other cruisers and spent time photographing the ship from bow to stern, top to bottom all nooks and crannies being careful not to omit any photo worth part of the ship totaling well over 2000 photos with some impressive footage on video. The Silhouette Dining Room was our choice to engage in having early seating for dinners. All our dinners were consumed here. Did not eat at the Specialty Restaurants. Food in the MDR was quite frankly sub par. My wife was not pleased at all; she filled up with bread sticks and French Onion Soup. I will give the food only a passable grade. You may ask why we continued to eat in the MDR? Well it was our friends and our cruising group who made the experience pleasurable. We had a table for our own group and enjoyed their company. Lunch and breakfast was usually at the Ocean View Café, a buffet style eatery with different food stations to choose from providing a repetitive menu day in day out. What looks like a lot of different foods, really is not; as some of the stations are doubles, but I will say that you can get a full assortment of food with an all right level of satisfaction. We never had trouble finding a seat and the wait staff was always present to offer getting refreshments or to clean your table. Providing the main entertainment was the Equinox Theatre. We elected to omit 5 shows in this venue. When you consider the price that Celebrity charges for a cruise, the entertainment aboard the Equinox was rather poor. The resident Celebrity singers and dancers are elementary and the Special Guests they had were not much better. The female pianist singer performer Claire Vinkesteijn was entertaining as was the Juggler/comedian Pete Mathews. Phil Tag a comedian had the crowd in stitches at times and kept us all awake providing some good old comedy relief. The rest was all down hill from there. All the Celebrity Singers and Dancers show were poor grade as was Tony B, Marcus Tyrell and the Serenades (Motown Tribute) and two others; a comedian and ventriloquist. I must wonder about the Cruise Director. She and her staff are responsible for the arrangements in providing all entertainment. I would categorize her as terrible. This carries over to all areas of entertainment - DJ’s, Jazz group (not a fan); guitarist/violin group, resident party band (mediocre) and Shawna (Activities manager) try again. Maybe they are in the learning stage and might get better????. I do understand that Celebrity is trying hard to improve their entertainment, as they are well aware of their mediocrity. Please improve in this area; your work is cut out. Overall our cruise experience was satisfying, we did have ample relaxation and down time. Celebrity does offer a quality vacation with good service. It was good enough for us to book on board at the Future Cruise Office a 14 Night Exotic Southern Caribbean on the Celebrity Eclipse in 2017. So that tells you we enjoyed our Celebrity Equinox cruise. Our next cruise is a 8 Night Eastern Caribbean Cruise on RCI Navigator of the Seas followed with a 7 Night Eastern Caribbean Cruise on RCI Allure of the Seas in 2016 making this a 15 Night Cruise.   Read Less
Sail Date: February 2015
We had been on this same ship May 2014 with a completely different experience. I think the ports of call may be one reason this trip was disappointing. Last year we did the Mediterrean We have cruised 9 times on different cruise lines. We ... Read More
We had been on this same ship May 2014 with a completely different experience. I think the ports of call may be one reason this trip was disappointing. Last year we did the Mediterrean We have cruised 9 times on different cruise lines. We choose ports of calls rather than ships. The Equinox came in with a virus and no one could get to their cabin until 7 pm that night. They had to clean the entire ship. We were allowed in the public areas but it was very crowded with people handling this carry-on etc. Many had wheel chairs and walkers. Not a good way to begin.I will say very helpful in trying tot keep us healthy. In the cafe, we could handle nothing until it was handed to us That really slowed down the eating experience! After 72 hours things were back to normal. It appears there is not enough help . Many people mentioned they thought the experience was different from previous ones. Not in a good way. These folks had cruised many times with Equinox. They seem to charge for everything unless you are in one of their package plans. We book inside stateroom because we are there for ports. We had to ask for water and ice for our stateroom . We never received a Do Not Disturb sign and the cabin attendant walked in several times Oops. The bedding and towels seemed very worn. That could be a result of virus. We were told they had to destroy all linens.Since they have gone to prepaid gratuities, the service has dropped.The first night we had an oreo on our pillow! No more chocolates. Everywhere you went, someone was selling something... On a good note,the shows were outstanding The food was fresh and presented in an attractive way. In closing, we were offered a glass of champagne at dinner for all the inconveniences. Read Less
1 Helpful Vote
Sail Date: February 2015
Cruised the Equinox from Feb. 23 thru March 6th and must say we had an overall great time. The ship was in terrific shape and the ports were great as well as the weather We had a bit of a tough start. The ship was being Sanitized from top ... Read More
Cruised the Equinox from Feb. 23 thru March 6th and must say we had an overall great time. The ship was in terrific shape and the ports were great as well as the weather We had a bit of a tough start. The ship was being Sanitized from top to bottom because of a recent outbreak of the nor virus the sailing prior. This cause a late departure and even later ability to enter the staterooms. There is no fault to be cast because it was a necessary inconvenience . But it did really make for a stressful first day and a lot of extra complaining from the grey hairs. I also must say this was the longest Muster Drill I have ever encountered, again a necessary evil. After finally being able to enter the cabin we were pleasantly surprise. This was a frugal trip for us so we booked an inside in deck 8 and were surprised by the size and layout for the room and bathroom. Plenty of storage and the best shower we have had outside of a suite. Our cabin steward was a great person but was overworked from the start. He did a superb job for us and any little request that we had he fulfilled quickly. The overall appearance of the ship was great with a really good flow throughout. We spent little time in the lawn club but really enjoyed the Glass show. What a great feature. The pool deck and the solarium were both great areas to spend time on the sea days. Though crowded I could always find a lounger in the sun while my fair skinned wife snuggled up to read her book in a shaded corner. It was nice seeing the pool attendants making a sweep occasionally to pick up discarded or unused towels thereby freeing up loungers. The shops that we walked thru are the same as we've seen on all cruise ships and the sales merchandise really was nothing special and a lot of the time priced the same everyday It was nice that with so many people having the free drink package the pressure to buy, buy , buy was very minimal on this cruise. I did enjoy the casino several time and even played the same $20 at the poker slots for 4 nights before I donated it to the ships purse. Lounges were fun for the most part especially Celebrity central whichh had some great entertainment venues going on. The dining experience onboard ranged from good to very good and only the first night where we dined at the silk harvest would I rate the experience exceptional. This night Not only the food but the staff and the ambience were outstanding. We had select dining which really works well for us as we like to dine alone but will always chat with those at the tables next to us. We just are not a 2 hour for diner group. We had a great wait staff in the back of the ship in the private room with Jonathan and his assistant Marco. They were exceptional and a lot of fun every night. We really enjoyed there efforts and the food they delivered was always hot and well presented. Overall the food was very good and on a couple occasions was exceptional .Definitely one of the best cuts of prime I have had in a long time and the Twin lobster tails were great. We were happy that, though the portions were not large, the variety of choices for the several courses never left us hungry and we never left overly stuffed. For breakfast and lunch we used the food court buffet and though it was buffet food I thought it was still better than most ships we have been on. Omelets were great for mornings and the Panini and pizza good for lunch. Always a fan of fresh salads and fresh fruit. There were time when the buffet would get crowded but all seemed to move fairly well. We waited till the end of the cruise when they offered 2 for 1 dining and we booked the Tuscan Grill at the back of the ship on deck 5. a perfect setting for another really good meal. The steak was great but the pasta was a little overdone. Really.... The entertainment was on of the weakest parts of the cruise for us. We enjoyed all the shows especially the first woman performer who was on Norway's got talent. She had an exceptional voice and was a great Pianist to boot. Also enjoyed the Juggler and the comedian. production shows were better than the reviews had lead us to believe. Kudos to the acrobatic couple who gave the shows a upscale element. The 2 entertainment groups were good for casual evening entertainment Overall we had a very enjoyable cruise with a great itinerary on a great ship and look forward to sailing Celebrity again in the near future Read Less
Sail Date: February 2015
My husband and I are 60 and this was our 25th cruise but first on Celebrity. We've sailed on most cruise lines but the most have been on Princess, Holland . This was an 11 day cruise to Panama, Costa Rica, Columbia, Mexico, Belize and ... Read More
My husband and I are 60 and this was our 25th cruise but first on Celebrity. We've sailed on most cruise lines but the most have been on Princess, Holland . This was an 11 day cruise to Panama, Costa Rica, Columbia, Mexico, Belize and Grand Cayman. We were late boarding due to the previous cruise having the norovirus on board so a deep cleaning was done before we could board and then it delayed us getting into our cabins. Boarding began about 1:30 but we weren't allowed in our cabins until 7:00 so the ship got a little crowded with everyone hanging out in the public areas, pool and bars. It also took a day or so for our room to be completely stocked with robes, glasses, ice buckets, etc. It may have also had an effect on the service and attitude of the staff. We had a concierge cabin at the back of the ship. As others have said it's a long walk to the elevators but we didn't mind that. It was a great location for the pool and the buffet which were also aft. It was very quiet. Our cabin steward was nonexistant. He did a good job but not great and we only saw him 2-3 times. It was late on day 2 before we met him. We had to continuously leave notes to ask him to replenish items and ice in the room. The cabins on Celebrity are not designed nearly as well as on other ships. Especially the storage. The closet is tight to get into and it's narrow--we much prefer the open closets on Princess and Holland along with the open shelves/cubbies on those lines. On the Equinox there are 5 small, shallow drawers that hold very little as do the shelves in the bathroom. The bathroom is beautiful but the storage is lacking and the counter is very shallow. There is storage above the bed but you almost have to stand on the bed to see what's in there. The balcony was a very comfortable size and it was nice to have the foot stools. The food in the dining room was very good but nothing really amazing, but the buffet for lunch and the specialty restaurants were very good to excellent. The buffet has so many choices--custom made sandwiches, Asian, American hot dishes, Italian, Indian, Salad Bar and everything was very good. We did select dining and made reservations for the entire trip and never had to wait for a table and had excellent service. We were pleased to see that Celebrity still has wine stewards which Princess has done away with and they all provided fast, efficient service. We felt like Celebrity has cut back in the staffing of the bar waiters and bartenders (wonder if it's because of the Beverage Package that so many people are getting) If there's fewer staff then it takes longer to get a drink--less drinks?? We had to go up to the bar several times to get a drink because we didn't see a server, sometimes the bartender doubled as a waiter and several of the waiters acted like it was a chore to get a drink. We also noticed that the pool/bar staff were really slow or didn't care about picking up used plates, glasses, etc. around the pool. Some days were better than others so the service seemed to be really inconsistent. We felt like there were a lot of pool activities that were fun and entertaining and a lot of activities on board for people that didn't want to be spending time at the pool--lectures, cooking classes, dance classes, trivia,ships tours, etc. The Activities Manager Shawna was extremely enthusiastic and fun! The ships officers participated in a lot of the activities along with the guests. We were VERY DISAPPOINTED in the lack of music /entertainment in the bar areas before and after dinner. There was basically 2 forms of entertainment that alternated--one a Classical music duo-Auburn Duo and a guitarist, Canean Cox. The classical music I'm sure appealed to some but it was the only option many nights before dinner and it was a "put you to sleep" environment--and the guitarist was excellent but after 11 days of listening to his sets of about 10 songs it got old. Some livelier piano music or a trio is needed. One day they had the guitarist up on the lawn with wine and cheese which was so much fun but it was only offered one day. There was usually a band that played in the foyer for 45 min. that people danced to but they usually only played from 5:30-6:15 and we usually missed that dressing for dinner. This time we did all our shore excursions through the ship and for the most part were very happy with them. We did the fortress tour in Cartegena and the tour was fine except for the tour guide being a little hard to understand. We did the Panama Canal transit on a small boat which was excellent and interesting but a long day. It's an 1 1/2 hr. drive to get the small boat which held about 350 people and then you don't know how long it'll take to go through the locks because you have to wait to go through with a larger boat so it was a lot of sitting on the boat and waiting for our time to go through the locks, but it was worth it. The Costa Rica Rainforest Extravaganza was interesting and well done too. Also did some Catamaran Snorkeling in Belize and Cozumel which were fun and great beaches. Even with the few complaints the ship was beautiful, food was excellent and it was a great trip. I just think their service and musical entertainment is below other lines.   Read Less
Sail Date: February 2015
This was our eleventh cruise, third with Celebrity, third going to the Panama Canal, and we were celebrating our 27th wedding anniversary. We're from Pennsylvania, U.S.A. We're not going to bother with reviewing the ports or ... Read More
This was our eleventh cruise, third with Celebrity, third going to the Panama Canal, and we were celebrating our 27th wedding anniversary. We're from Pennsylvania, U.S.A. We're not going to bother with reviewing the ports or excursions here, since these are not exclusively specific to a Celebrity's Equinox cruise. Port Everglades Embarkation: We were advised before-hand via e-mail and phone messages, that the previous voyage had an significant outbreak of Norovirus, so the ship's staff was going to do a top-to-bottom sanitation of the entire ship, which would mean they would be delaying everyone's scheduled embarkation times. This was more than fine with us. We arrived within 30minutes of our newly assigned embarkation time, and we were walking over the gangway within fifteen minutes of arriving at the port. The before-mentioned extra sanitation was very thorough, i.e. all staterooms were completely stripped of their contents, sanitized, and then returned into place, so everyone had to wait until 7pm (an hour after sail-away), before anybody could go to their cabins. The result was a ship-load of travel-weary passengers stuck in all the public spaces schlepping their carry-on luggage still wearing their winter travel clothing, met with a shortage of bar/wait staff to accommodate them (because they too were busy sanitizing the ship.) We just relaxed up on the sunset bar area by the lawn area soaked up the fine warm weather, and had a few drinks. We were just glad to be aboard and sailing away, and considered this to be just a minor inconvenience compared with getting a case of Norovirus during our precious cruising time. Our bags were bought to our room just as we were going to our 8:30 dinner. Dining: We usually cruise by ourselves as just a couple, so we request assigned seating dining at a large table of other couples who often become our temporary traveling companions during a cruise, and we were not disappointed on this cruise. We were assigned to a ten person table of awesome table-mates, who were roughly the same age, and we got along wonderfully, (So kudos to Celebrity if they try to arranged this.) Our waiter, asst. waiter, and sommelier, Edin, Ryan, and Chris were outstanding, and the best we've ever had. Our asst. maître d was also very attentive and entertaining. Needless to say, we had dinner and breakfast in the main dining room every day, except one night for our anniversary, where we went to the Tuscan Grille Italian Steakhouse, which was excellent. We suggest a 6pm or sunset time for the Tuscan Grille like we had, since it has wonderful expanse of windows facing aft. The enhanced sanitation procedures were in place for only the first three days, which meant no self-serving of food anywhere, e.g. wait staff had to shake salt and pepper our eggs at the table. Stateroom Amenities: We had a "2B" cabin and veranda a few doors forward of the forward elevators, starboard side, on the seventh floor, with a very spacious balcony, and the best cabin layout we've ever had. There were lots of storage spaces to stow our clothes and gear, and a very well ventilated and easy to use bathroom and shower. Our stealthy cabin stewards did a great job of refreshing our rooms without getting in our way. The bed was a little stiff, but the room temperature was comfortable at all times. Day-to-day Cruising: The "behind the podium" lectures/seminars were great. We enjoyed The Equinox Theater production shows as much as any we've seen before. They also featured some outstanding Cirque-Du-Soleil type acrobatic, juggling, and contortionist specialty performers. My only quibble was that they only had later shows for the 8:30pm seating on the two formal nights (sea days), Otherwise, the late seating diners needed to go to an earlier 7pm show, which jams up those who are coming off of afternoon excursions or just those wanting to enjoy the ship's late afternoon activities like the pool or fitness area. The various on-going daily entertainers offered a good variety for most everyone, though we wish they had a late night piano bar. Most entertainment other than disco was closing down at 11:45pm. Crowd control was good in that there were no large groups being assembled to wait needlessly, or grouped together so that they would block passage to others not involved. There were the to-be-expected deckchair reserving/kerfuffles on sea days which are typical of any cruise ship anywhere in the world, but since we're not sunbathers this was a non-issue for us. There were uniformed personnel stationed poolside to keep things from getting out-of-control, which was odd to see at first, but understandable. This is not a child centered cruise, or cruise line, so not surprisingly there were hardly any children seen or heard. We had our Kindle tablets with us, so we bought the cruise length WiFi package up front, and glad we did.because it was the best shipboard WiFi we've ever had on a cruise ship. It was truly ship-wide coverage, and it was fast, broadband fast! This allowed us to update family and friends back home on Facebook with pictures throughout the whole cruise. We enjoyed the fitness area, which was the same equipment we're used to at home (except the metric weight settings.) We never had to wait to ue any equipment and the view was way better than anything back home. Even though we didn't use the SPA facilities, the staff there seemed very friendly. The ship was spotless, no salt spray was allowed to accumulate on any windows or glass panels, so the ship just glistened and the carpets always vacuumed showing no wear and tear. The ship uses state of the art propulsion, so there no constant vibrations or chugging felt while underway. The ventilation is excellent, not one bad smell was detected anywhere during our eleven nights. The ship lecture was fascinating, and we learned how efficient and Eco-friendly these new Solstice class ships are. My only technical complaint is that we couldn't hear the ship's announcements while we were in the dining rooms, or anywhere while outside on the public deck areas, and many other public spaces inside. Also, the air wash in Celebrity Center may need to be looked at since both of us, and other passengers found ourselves falling asleep (even in the morning lectures we were interested in.) The extra sanitation evidently paid off, i.e. our cruise had no recurrence of Norovirus. We were so impressed with our Celebrity Equinox cruise, we booked on-board our next cruise on its younger sister ship, Celebrity Eclipse, for a 14 night Eastern Caribbean cruise in 2016 with the same cabin. Disembarkation: We didn't have to put our checked luggage out until 11pm on the last night, which is much nicer than the usual "before going to dinner" we've had to do on our previous cruises. From the time we were called to the gangway, to getting into our cab was no more than 30minutes.   Read Less
1 Helpful Vote
Sail Date: December 2014
This cruise was sold as the "ultimate" and the ship was rated with 5 stars ! This cruise was just the worst I ever experienced. Apart from 4 constant shopping channels on the TV with a cruise director who should be fired at all, ... Read More
This cruise was sold as the "ultimate" and the ship was rated with 5 stars ! This cruise was just the worst I ever experienced. Apart from 4 constant shopping channels on the TV with a cruise director who should be fired at all, this cruise can be considered as a "rocky horror picture show".. Christmas was celebrated with flying paper-planes and hard rock music, 30 minutes (!) the cruise director was playing the piano ( worse than an beginner ) where the guest were allowed to sing christmas songs,the dinner was very poor, no decoration on tables, noisy kids were running around during dining and there was no feeling like christmas. at the pool area the so called cruise director played with the awful house rock band hard rock as it worst. The show at the theater were unprofessional, cheap and stupid. Same on new years eve and during the other days. The food was ordinary, always the same and the presentation of it far away from 5 stars. But the worst thing was the lack of hygiene - kids with diapers occupied the pools and hot tubs, even the spa. This actually should be reported to the us health authorities. Lazy waiters were busy with internal discussions rather than to clean the tables and take the dishes away. Same with the area on the pool deck. On top of it the entire staff was unfriedly except the cabin attendant and the bar keepers on the sunset deck. There was neither control, nor security visible. I could continue the list of endless complaints but it would exceed this report. One thing still to mention - the captain could not answer the question how many guests are on bord this ship! In my opinion this ship was totally overloaded. I was happy that the "horror picture show" did end after 11 days finally. This cruise line never again ! Read Less
Sail Date: December 2014
My husband and I are in our 50's and this was our 6th cruise, 2nd with Celebrity. We've done 2 cruises with Princess and 2 with Carnival. Unlike many others, we are not loyal to a particular cruise line, the line we choose is ... Read More
My husband and I are in our 50's and this was our 6th cruise, 2nd with Celebrity. We've done 2 cruises with Princess and 2 with Carnival. Unlike many others, we are not loyal to a particular cruise line, the line we choose is dependant upon the type of cruise we're looking for at the time.....family cruise, romantic getaway, etc. Itinerary and price dictate our choice for the most part. It was just my husband and myself this time and I have to say this cruise was incredibly relaxing and enjoyable. A perfect combination of sea days and port days giving us lots to do as well as time to relax. Precruise - Embassy Suites, Fort Lauderdale. We had an upgraded room on the top floor with a view (distant) of the port. The room was enormous, extremely comfortable bed and the included breakfast the next morning was excellent. The free drinks and snacks at the manager's reception was much appreciated! Quick ride to the port in the morning (included in the hotel cruise package) and we were ready to cruise! Embarkation - the most organized embarkation we have experienced thus far. We arrived at 10:30 and were on the ship by 11:15. We were Concierge Class but all lines seemed to be moving well. Cabin - 2106 on the hump. Absolutely LOVED the location. 30 sec walk to the pools (and pool bar....nice) and the buffet. No noise whatsoever. Food - We had select dining and chose to eat in the MDR most nights. Service was good, however the sommeliers table assignments were changed after the 2nd night and we were forgotten one night and had to bring it to their attention. We ate in Murano one night and although the quality of the food was excellent, it was just too rich for my taste. My husband enjoyed his meal very much. We had the Chateaubriand for two and the dessert sampler. We had the premium drink package and were overcharged for our wine but had it corrected the next day. Silk Harvest was just ok but the service was probably some of the best we had on the ship. The waiter went out of his way to make sure we were happy. Tuscan Grille was my favourite! We both had the filet mignon and it was delicious. The creme brûlée has a layer of chocolate on the bottom and chocolate swirled on top which my husband liked but I prefer the traditional version myself. Buffet was good, I always found something I liked but breakfast got a little repetitive after 3 or 4 days. I really enjoyed the freshly squeezed orange juice and latte every morning though! We both enjoyed hitting the mast grill for a burger and beer after returning from a shore excursion. Mmmmm. We ordered room service twice for breakfast and it was delivered right on time and hot. Appreciated the call before it arrived and call afterwards to make sure everything was ok. Bars We both had the premium package and agreed it was worth it since we preferred the wines available with this package. Martini bar - entertaining bartenders and STRONG drinks. Enjoyed my white cosmos and dirty martinis. Always crowded but lots of seating in the areas around the bar. Pool bar - handy for bringing drinks back to enjoy on the balcony. We also liked sitting at the tabletop bar by the pools when the band was playing. Ensemble lounge - Dark, dreary and boring in my humble opinion but there always seemed to be lots of people in there so to each his own. Sunset bar - not the party bar it was on the Reflection but still fun and not nearly as busy Molecular bar - Entertaining but one drink a day is my limit there. Very filling. Tanned Russian was my drink of choice. Entertainment We only went to 2 shows in the theatre and were not overly impressed. Not horrible but not great either. I would also give the live band on the ship the same grade, mostly due to the poor mixing of their sound. Vocals were turned way down and guitar was loud. Acoustic guitar player Michael was awesome but his music was a little melancholy. Not really what you want to hear when you're on vacation. Many of Celebrity's passengers are baby boomers. Why they play club music around the pool is beyond me. It doesn't appeal to most baby boomers or older generations. The glass blowing show was incredible! We both really enjoyed learning about the process and seeing these talented people create some beautiful pieces. I won't review the ports in detail but the itinerary was what drew us to this cruise and it did not disappoint. The ferry trip through the Panama Canal was the highlight of the trip and an experience we will never forget. We did the luggage valet service for $20 each and it was well worth it. We walked off with our carry ons at 8am and didn't have to worry about our luggage til we picked it up at our home airport. And Celebrity takes care of printing your boarding passes as well. FYI, our airline was not listed as one participating in the program but we had used it before so we inquired. They said it would work but they just hadn't included it. It pays to ask. I truly believe attitude goes a long way towards your enjoyment of a cruise. I overheard people complaining about the weather, the fact someone cut in front of them in line, etc. We enjoyed every day and had a fantastic holiday and we're looking forward to our Eastern Mediterranean cruise on the Reflection in September.   Read Less
1 Helpful Vote
Sail Date: November 2014
We are quite surprised that Equinox is considered a "winner" for it's cabins, as this was by far the smallest, most uncomfortable cabin out of 16 cruises we've done to date! At just 8'6" wide at the widest ... Read More
We are quite surprised that Equinox is considered a "winner" for it's cabins, as this was by far the smallest, most uncomfortable cabin out of 16 cruises we've done to date! At just 8'6" wide at the widest point, minus the furniture and countertop, that leaves very little space to move around. The bed is curved out of necessity --- you would not be able to negotiate getting to the balcony door without the corners having been "removed" from the bed. But for tall people like us (DH is 6'3" and I am 5'11"), our feet hung over the bed by a good 6 inches, which was very uncomfortable indeed! Add to that the fact that apparently, "X" does not have queen size sheets! For the first 8 of our 11 nights on board, our queen bed was made up with a twin size sheet, turned sideways to have some sheet on the side to tuck. Result: our feet not only hung over the end, but had no covering! We continually were removing and turning the twin sheet tback to it's proper orientation so our feet were covered, but of course, that left no sheet on our sides! We had what is considered to be a highly-sought-after balcony cabin in Concierge class on the top deck...the one with the bit of straight glass, then angled aft for great views. Yes, the balcony was enormous at almost 14' in length. BUT --- with cabin width being less than we've ever experienced, it was a "tunnel". Cozy? Yes. Great for safely drying your bathing suits when clipped on the chair? Yes. But if you plan to enjoy breakfast on that balcony, beware! Even though there are no rooms above (the buffet restuarant is directly above, then the "Lawn Club" over that) -- it seems the staff assigned to wash the sidewalks of the lawn club favor throwing their buckets of dirty water over the side of the ship AT THAT EXACT BALCONY LOCATION!!! Our breakfast was nearly washed out, with water splashing on our food as we dined 4 feet or so from the railing, on our second day aboard! (We learned to stay MUCH closer to the glass door and sacrifice the view to be able to enjoy our al fresco meals!) Then there is another key issue --- precious little storage. In fact, the least amount of storage of any ship we have ever experienced. Even the tiny closet was so shallow, the doors barely closed once the hangers had clothes on them! We strongly considered removing the doors and stashing them under the bed --- but that area was occupied with our luggage, which we had to use continually for extra storage! Great hint we learned on Cruise Critic: bring 4 of those folding storage "cubes" -- the 11" square ones. They will fit into the over-bed cabinets and make them actually usefully (if you are tall enough to reach them! Here, tall is a necessity! LOL) It amazed uu that the sofa was a wooden box with cushions (not really comfy, but nice to have), and Celeb could very easily have designed those to open up for extra much-needed space for our "stuff". But alas - no such option. And with only 5 small drawers - good luck trying to organize. Plus, the teeny shelf in the closet was so small, (maybe 5 to 6 inches high) it only held a few pairs of shoes or a few purses. Even the closet floor could not accomodate more than a few pairs of shoes, and the clothing kept interfering with finding those shoes!!! The bathroom was lovely to look at, and the shower was quite nice - the rounded sliding door made for a very nice shower. I must say the bathroom fan was a very pleasant surprise --- no fogged up mirrors, and no need for "convenience" spray! :-) But here again...the countertop is a whopping 7 inches wide! Sure doesn't hold much! And that cute little cabinet? It's just that - cute..and LITTLE! DH's kit bag would never fit on those shelves. Each shelf was approx. the size of a roll of toilet paper, so be forewarned. But the worst feature in the bathroom was the sink! Whoever designed that should be sentenced to spend a month aboard, living with that sink!!! It's an oval "bowl" (yes, quite attractive), measuring 11 inches by 6 inches. Tiny! But wait - there's more: the spout extends to the very center of the bowl, essentially rendering the sink virtually unusable! When brushing your teeth, you have the constant feeling that one tiny movement of the ship will cause you to break a front tooth on the water spout! And when washing your face, you are forced to wash one side at a time, because one hand in needed to cover the spout so as to not knock your teeth out while your eyes are closed!!! Our cabin steward was continually leaving 5 to 6 washcloths a day, and we quickly realized why --- so you could surround the tiny narrow sink, so as not to drench the entire bathroom!!! (There was always so much water on the floor, we brought in the floor mat from the balcony to keep in front of the sink!) And ladies - be sure your swimsuits are bikinis or two pieces, because a normal one piece bathing suit will not even fit in that sink to wash it out! There were pluses, however ---- the main dining room food was exceptionally wonderful; the ship itself is drop-dead gorgeous, with marvelous nooks and crannies to enjoy; the staff is (mostly) very very pleasant and helpful; and the solarium pool is lovely, even if the wooden lounge chairs, which cannot be angled, are not at all ameniable to reading poolside. That said --- the entertainment was weak (anyone who has been lured into veiwing "Splash" will know exactly what we mean!), and composed mainly of the cast merely posing at varius areas around the ship each evening. Not dancing, not entertaining, but just posing in extravagant costumes. The buffet was A DISASTER! It consists of many circles of various types of food, with no flow of traffic, forcing everyone to wander over a large area trying to compose a meal on a plate! That is - IF you can even find a plate! They were sorely lacking a good deal of the cruise! And even worse --- don't expect to actually find a clean table to sit at, since "X" seems to lack the staff to bus the tables. We had to find a space amongst other people's debris and dishes for 2/3 of the entire cruise. However, we avoided the buffet as much as possible for these reasons. All in all - a lovely ship, but with no thought to actual comfort and convenience for the passenger. Amazing food -- but stick to the main dining room! And for those who feel the cavbn is "just for sleeping ayway", well, I hope you're under 5'7", otherwise, you won't get much of that, either! We disembarked, realizing why "X" dropped their famous slogan -- sadly, they no longer exceeed expecations in many aspects!   Read Less
1 Helpful Vote
Sail Date: November 2014
Our cruise was the first caribbean cruise after the transatlantic. We were advised in advance of the delay in boarding expected as a result of needing to clear customs and all related paperwork and inspections. As a result of this ... Read More
Our cruise was the first caribbean cruise after the transatlantic. We were advised in advance of the delay in boarding expected as a result of needing to clear customs and all related paperwork and inspections. As a result of this awareness and clear communication from Celebrity about this, we had no problem with waiting 2 hours before boarding. The public areas were beautiful and immaculately maintained. We enjoyed the artwork throughout the ship, though some pieces were rather bizarre. The Equinox didn't show it's age being over 5 years old. Food and service are central in importance to our cruising experience. Celebrity is still the best cruise line in these 2 areas that we have experienced. Having said that, we have noticed some things declining partially due to the larger ships and mass marketing. We loved the 1,2,3 Go program and thoroughly enjoyed the drink packages selected (I stayed with the Classic and my husband upgraded to Premium). The food selection and quality in the Ocean View restaurant was outstanding! On the other hand, the staff and service was below expectations. Many times the tables weren't cleared in a timely manner and we always had to go up to the bar ourselves to get a drink. It appears staff are overworked and lack motivation with gratuities being shared regardless of performance. Though Celebrity is pushing the alternative dining venues, we feel the MDR (included in our cruise price) should be ample and it was. Though the selections did seem to repeat veal and duck 3 times, there was always other options available to satisfy anyone's tastes. We found the food to be good to excellent regularly or replaced immediately if not cooked to order. Once again, our waiter and his assistant were overtired and overworked, but tried their best to provide excellence in service. The sommelier on the other hand started off well but declined substantially as the cruise went on. A few nights we weren't offered a 2nd glass of wine and when your glass is empty right before the entree arrives, this is unacceptable. Again, he was probably overworked with people with beverage packages, so Celebrity needs to increase bar staff in the MDR in particular to accomodate this new inclusive feature of beverage packages. Overall we were satisfied with the food and service received despite my suggestions for improvement. Cafe al Baccio was great! Good coffees, teas and pastries in a relaxing atmosphere (most days). When the weather was rainy, it became very congested and was very understaffed during these times with no seating for service, so lines became long to get a coffee to go. Didn't like the Gastro Bar at all. Smelled of mold and mildew in the middle area of the bar seating and bartenders had bad attitudes! Acted as if they didn't see you or want to serve you even when the place was empty. My husband enjoys beer, so wanted to try some new selections, but they were out of them. For fee food (like a $12 cheeseburger) seems a bad idea to me when food is always available on a cruise ship. The entertainment we saw was well done and other passengers who attended all the shows enjoyed them all. Didn't care for the guitarist playing throughout all ship areas, but especially at the pool and outside bar. Need a more upbeat "caribbean sound" like a steel band. Finally, after a fairly decent cruise with a few disappointments, the disembarkation process was horendous! We were sent paperwork early on in the cruise asking when we would like to get off the ship. I thought 3/12 hours prior to our flight was plenty of time to allow for a stress free disembarkation. How wrong I was! Celebrity didn't give any communications to help us anticipate this awful procedure. Never before have we experienced such chaos and waiting in lines for 2 1/2 hours. Needless to say, we were very concerned about missing our flight, so attempted twice to talk to a representative who said nothing could be done to assist us. Finally, I approached a man (who I thought was a supervisor--Kenneth Robinson) for help, and was reprimanded for getting out of the line. He was the furthest thing from customer service I have ever seen, being disrespectful and blatantly refusing to help in any way. What a horrible ending to an otherwise pleasant cruise. Celebrity needs to address this issue of Customer Service and organized plans for disembarkation. Now that everyone has to pass through customs, TSA screening etc. there should be separate lines based on flight times, nationalities etc. just like they do for physically challenged people. Read Less
Sail Date: November 2014
It's hard to think of ways that our 11 nights with family and friends could have been better. The ship is beautiful and the staff keeps it clean while maintaining a great attitude. We did the select seating (choose your own time) and ... Read More
It's hard to think of ways that our 11 nights with family and friends could have been better. The ship is beautiful and the staff keeps it clean while maintaining a great attitude. We did the select seating (choose your own time) and we ended up requesting the same table each night. By the fourth or fifth night Gregory and Jorge knew each (8 of us) of our preference in coffee and even anticipated desserts. The food was excellent. What I liked most was that the daily menu (left side) had a number of entrees that were 'can't miss'. When nothing appealed to me from the 'tonight side' of the menu, it was easy to pick one of the standards, especially the sirloin steak. Our rooms (inside) were big enough for us and our daughter to be comfortable and the extra bed was fine. For my wife and myself the size and quality of the inside stateroom was a pleasant surprise, and the $1500 we saved over a balcony will pay for another short vacation. Because the ship has so many public places to sit and read, sit and watch the ocean or sit and eat or just people watch, we actually spent very little time in our rooms. For anyone who is budget conscious I can highly recommend the inside. A big plus for us on the ship were the number of extra talks, tastings, seminars and things to do. The Corning Museum of Glass - Glass Blowing demonstrations were amazing and the three glass makers all had engaging personalities. The Apple talks were highly informative. It was shocking to see standing room only when the iLounge director was talking about the iCloud. I also appreciated him staying to answer questions after his talk. All in all I think most cruise lines are about equal, just different strengths and weaknesses. That being said I think Celebrity does stand above the rest. Read Less
Sail Date: March 2014
This was our second cruise with Celebrity...and will not be our last!!...love love love this cruise line...the crew are friendly and helpful and the ship is elegant and spotless....from the moment you board and you are greeted you know you ... Read More
This was our second cruise with Celebrity...and will not be our last!!...love love love this cruise line...the crew are friendly and helpful and the ship is elegant and spotless....from the moment you board and you are greeted you know you are in for a special experience...our cabin was on the sixth deck....the room was clean and the beds...so comfy!!...very quiet....our balcony was right over the life rafts which did not block our view but they are very big and orange!!!...hard on the eyes....lol...we have booked on the ninth deck for our next cruise.. and closer to the elevators....... we loved the dinning room and enjoyed the different variety every night....so many new and wonderful entrees to try.....and if you didnt care for your choice you can always head on down to the buffet....although there were so many courses to dinner we were always so full!!... we enjoyed the entertainment....especially the tenors of rock.....what a treat to hear them!... we did go on several ship excursions ...some good others better....but I have to say the ones we found on our own we enjoyed the most.....probably because the groups were smaller...but overall we loved everything... Cant say enough for the staff who looked after us, both in the dinning room and our stateroom....all were excellent...they remember your name , what you like and need....so friendly and accommodating....service can make or break a vacation.....they made ours wonderful!! Read Less
Sail Date: March 2014
This was our 4th cruise - 3rd with Celebrity & sailed once on RCL. We loved every minute of the cruise. You know you are on Celebrity the moment your foot touches the ship with the lovely welcome & excellent customer service. The ... Read More
This was our 4th cruise - 3rd with Celebrity & sailed once on RCL. We loved every minute of the cruise. You know you are on Celebrity the moment your foot touches the ship with the lovely welcome & excellent customer service. The Ship is bright & Silhoutte dining room delightful. We did find the lighting to be a little too subdued for reading menus!! There wasn't anything that we disliked about the cruise. Entertainment was excellent with a wide onboard program including Zumba classes. My only critism would be that that the Zumba classes would be better to be held at an alternative venue rather than poolside due to the heat. The onboard programs were wide & included interesting lectures, didn't have enough time to enjoy as many as I would have like. Hats off to Celebrity for catering for all interests, I particularly enjoyed Richard "The Nerd" with his internet & ipad seminars, & also his excellent service in the iLounge. Andres the Zumba instructor was also wonderful, I enjoyed his classes immensley. All those extra touches are there with Celebrity, including the chocolate on the pillows - we love these touches including the wet towels & cold drinks next to the ship after port calls. If I was to nit-pick - the fact that we had to turn the clock forward twice on the last day would be my only grumble. We turned it forward once at midnight & again as 14:00 on the last day. Maybe it'd have been better to turn it forward an hour the day before. We therefore lost an hour between 14:00 - 15:00 coupled with the fact that it was a sea day packed with activity as well as packing, I felt that I was running around all day. I would have preferred a more relaxing last cruising day. Liked that the restrooms had electronic automatic doors which you could tap with your elbows to open, excellent for hygiene purposes. The public restrooms were lovely with unusual wash basins & lovely orchids in everyone. We loved the ship & would definitely like to sail on her again in the future. Hats off to Celebrity for a wonderful holiday. Read Less
Sail Date: March 2014
I have always cruised with Princess and I must say, this was quite an experience for me. The service was exceptional. We entered the ship as soon as we arrived and I never got registered so fast on a cruise. They are a very organized ... Read More
I have always cruised with Princess and I must say, this was quite an experience for me. The service was exceptional. We entered the ship as soon as we arrived and I never got registered so fast on a cruise. They are a very organized cruise line, especially their tours off the ship. We were in a holding area with a numbered tour and it was so easy to find the bus once we exited the ship. The food was fantastic and was prepared very well. Our waiter , was very helpful by suggesting the top picks for dinner in the evening. We booked some tours privately, but one we booked from the ship in Belize, was terrible. A long ride on a bus to the Mayan ruins, on a very bumpy road that was barely air-conditioned, was not good. As far as entertainment, I think Princess has a better variety, but all in all, it was o.k. The day we disembarked was great. Our luggage was numbered in a holding area, which made it easy to find. I would definitely cruise with Celebrity again. They are very upscale and seem to have everything up to par.   Read Less
Celebrity Equinox Ratings
Category Editor Member
Cabins 4.0 4.6
Dining 4.5 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.7
Fitness Recreation 4.0 4.3
Family 4.0 4.3
Shore Excursion 4.0 3.8
Enrichment 4.0 3.9
Service 5.0 4.6
Value For Money 4.5 4.2
Rates 4.0 4.3

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