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111 Celebrity Equinox Caribbean - Eastern Cruise Reviews

We have been on 13 cruises including this one. It was our first on Celebrity Cruise line. Overall we give the ship 4 stars. The Captain and crew were great. The ship was very clean. The entertainment was good as well. Overall the ... Read More
We have been on 13 cruises including this one. It was our first on Celebrity Cruise line. Overall we give the ship 4 stars. The Captain and crew were great. The ship was very clean. The entertainment was good as well. Overall the ports were good except Samana. We did not do a tour here and it was a waste to get off the ship. Our other ports were San Juan, St Thomas and Bahamas. We took a walking food tour in San Juan. It was not through the ship. The tour was with Flavors of San Juan Old San Juan Food tours. Our guide was Raul. They took us to 5 eateries. It was great fun, great food and a fun guide. We highly recommend this tour. We did the Champagne Snorkel tour through the ship in St Thomas. Captain Dave and mates Jade & Michael made this a great trip.. also recommended DO NOT TAKE the Sea & See tour. Other than the sea portion (mini sub) this tour was a complete bust. Our state room attendant, Sommelier & main dining room waiter were all great. The food in the main dining room was mediocre at best. There were 4 adults in our party and none of us were wowed. The food always came luke warm. It was good but not as good as other cruisers have raved about. The buffet was good with all sorts of choices and usually all were hot. The specialty dining was good with the Grand Marnier soufflé in Murano being the best thing we ate on the ship. Our friends ate at the Sushi restaurant for lunch on a sea day and they said it was very good also. Overall we gave our cruise experience 4 stars and we have already booked another Celebrity cruise for 2022. Read Less
Sail Date February 2020
The Equinox / Solstice class ship did not disappoint again- this was our 4th time on the Equinox and the addition of Captain Tassos was a huge plus – having sailed with him before on the Solstice he is by far the funniest and most ... Read More
The Equinox / Solstice class ship did not disappoint again- this was our 4th time on the Equinox and the addition of Captain Tassos was a huge plus – having sailed with him before on the Solstice he is by far the funniest and most entertaining of all the Celebrity captains we have had. Boarding was a breeze as was departure. It was great fun- the musical entertainment was very good and Kevin Jordan and Dan Wilson were great comedians. Everyone was having a FUN time ( as opposed to the boring Edge) ; cruise director Lauren was very enthusiastic ; the crew was terrific; some features were upgraded on what we heard was a time short refit (still have limited tv channel selection / map channel 1 has very limited info and needs work ), small fridges still that really don’t get cold) ; our stateroom attendant Egipcio was incredible – went above and beyond to make sure we were well taken care of and remembered all the little things the Equinox orchestra with the horn section was very good and house band was great also as were quartet ,solo and duet entertainers as well ; the Paul McCartney tribute band was also great; Having the NFL conference games on the lawn deck outdoor screens was very enjoyable (something the Edge chose not to do) ; the additional tv’s in the Craft bar also a big plus for sports watching ; The regular dining rooms were nice and staff very nice- the food seemed a bit better than on Silhouette (the steak featured on the Steak frites night was the best we have had on any Celebrity cruise) ; the strip steaks still thin and not very appetizing; the beef Wellington also was much better than on Silhouette; 2 different types of French Fries continues- nice steak fries with Steak Frites dinner - otherwise it is the same tasteless coated fries throughout; the Oceanview café was generally good - the bakery section as always was outstanding; the Mast grill still serves up low end quality cold hamburgers and cold hot dogs ( they are cooked way up in advance and not kept warm- Celebrity needs to go observe a high volume burger joint to see how it is done internet coverage was very good; at the Sunset bar still had to put up with smokers smoke bleeding over all the time to non smoking side- Celebrity has got to address this periodically the washrooms did not have warm water, only cold and that is always a concern on any cruise ship- this is something we have experienced before on Solstice class ships ; also a few time where there were no towels The bar staff at both the Passport bar ( Komang, I Kadek, Armand,and Megan were super as was both the Jamaican lady and eastern European bartenders in the Ensemble lounge ( name tags fonts are way to small and dark so apologize could not read their names) were great. O’Neil at the Sunset bar was also excellent. Name tags on staff still make it impossible as they are dark lettering on dark background in small fonts -we can’t read their names so they can’t get the credit they deserve ; Happy to be back on the Equinox ! Never to return to Edge class ships. Read Less
Sail Date January 2020
This was our second ever cruise having had the most brilliant of times on our first cruise, also on the Equinox in June this year. We thoroughly enjoyed this one again BUT standards seem to be slipping in some areas, to an unacceptable ... Read More
This was our second ever cruise having had the most brilliant of times on our first cruise, also on the Equinox in June this year. We thoroughly enjoyed this one again BUT standards seem to be slipping in some areas, to an unacceptable level. Good bits first. Our concierge Jan was brilliant, he served us the first time too. Nothing was too much trouble for him and he even went out of his way to help us find our destination in Puerto Rico even though he was off duty. Love the band Nu Image. Food top quality. The bad bits. Entertainment in the theatre very average, there was nothing on at all that attracted us. The service in the bars, we had an issue in the Mast Bar where the bar staff made no effort to find out who was next in line. We had to walk away once and we saw others do the same. In the Ocean View bar we had an even worse experience, the lady who served us took cards for both drinks, swiped them, only gave us one drink then disappeared as she had finished her shift!!! We had to start all over again and when I explained what had happened to another member of bar staff they offered no apology. Really poor. I wish I had complained to Guest Relations but when on holiday, you don't really want to as you're there to relax. Not too keen on the Silhouette Restaurant. The food was poor both times we've been and the waiters served those on fixed dining first which is unfair, we were ignored and had to wave to get their attention. The captain and senior officers - how the ship misses Captain Kate who when we sailed first time we saw daily and she did her daily updates promptly at 10 which were always interesting. We saw the new captain once all cruise and he would come on the tannoy now and again but gave the impression he didn't want to talk to us. No doubt he is a very good sailor but he had poor communication skills which are surely a must for a Celebrity ship. Does look as though the bad outweighed the good which it didn't, we'd already booked to be back on the Equinox next August and whilst on board this time booked another for April 21. But I think Celebrity do need to know these areas for improvement as if they continue as they are, we may well look elsewhere. I hope they read and pay attention to all reviews here. Read Less
Sail Date August 2019
Did a B2B Caribbean in august, 2019. All aspects of the cruise were very good. The staff were very cheerful and hardworking, it's clear that the leadership on this vessel is top notch. Wife enjoyed the glass blowing class. Food ... Read More
Did a B2B Caribbean in august, 2019. All aspects of the cruise were very good. The staff were very cheerful and hardworking, it's clear that the leadership on this vessel is top notch. Wife enjoyed the glass blowing class. Food was overall very good in main dining room and a few visits to buffet. Did not feel need to eat at any specialty restaurants. Had a small hurricane scare, but felt the captain did a good job taking measures to safeguard everyone on board. Been on a lot of cruises and have always been happy with Celebrity. Had a balcony cabin that was quite nice. I really like the fact that most passengers were happy and content. The cruise critic ship rating system was accurate and a good tool for selecting cruises. I would give them a four and a half rating if option was available. Will highly recommend this ship. Read Less
Sail Date August 2019
I'm not really much of a cruise guy, but as cruises go, the Celebrity Cruise we were on was pretty good. When I travel, especially overseas, I prefer to go directly there and stay there for a week or more, exploring. Stopping for 4 to ... Read More
I'm not really much of a cruise guy, but as cruises go, the Celebrity Cruise we were on was pretty good. When I travel, especially overseas, I prefer to go directly there and stay there for a week or more, exploring. Stopping for 4 to 6 hours in a port just doesn't satisfy my curiosity about a new place. And I never shop at Diamonds International or any of those other jewelry shops that are found in every port. If the ship recommends a place to eat or drink, I know that's NOT where I want to spend my time. ;-) I took this cruise because it was essentially free, a gift from MGM casino (where we like to play the slots). All we had to pay were the port fees and gratuities (and we had enough frequent flyer miles for free Delta airfare to Lauderdale). Actually, we made a little money on this cruise -- we were in the casino each night and both of us were pretty lucky. The Silhouette main dining hall (where we were on select status) was excellent, very accommodating of our dietary requirements and the food was varied and well done. The Murano was top notch French and well worth its premium price (which really wasn't that much). The Tuscan Grille was disappointing and I would not recommend it. Le Petite Chef was different, sort of fun, even though the food was just okay. And the buffet — well, it was a buffet: decent food, but a zoo loading up your plate, weaving your way through the crowds and finding a vacant table. We had breakfast there most days, but quickly learned to skip the pancake and omelet stations and just grab the things that were available without a line. And Café al Bacio (& the nearby Gelateria) was excellent -- best coffee, espresso and mocha concoctions. Service at the poolside Mast Bar and at the Sunset Bar was sketchy. One or two of the bartenders would excel, but most of them were disorganized, unattentive and, in one case, acted like they wish they were anywhere else in the world. Not very customer service oriented. That was so very noticeable, in part, because most other service personnel throughout the ship were excellent. But if one more bartender had tried to push me to buy a beverage package, I might have thrown them overboard! That was the most annoying part of the trip and the pitches came throughout the cruise, every time we asked for a drink. Neither of us drink enough to make the package a good deal, and we don't like being locked into a "package." We're more "spur of the moment" than that. It certainly made sense to offer the package on boarding, but after that, every pitch became an annoyance. I think they should have little stickers that say “No thanks”. They could put one on your wrist band the first time they were told you weren’t interested and not annoy you again. I am a usually minor mobility issue, but it flared up halfway into this cruise. The ship kindly let me borrow a wheelchair for our onshore excursions which enabled me to enjoy our time ashore. Read Less
Sail Date August 2019
We are not new to cruising, but this was our first Celebrity cruise. We are sold on the brand. Despite the fact that we can't wait to sail with Celebrity again, five stars would be an indication that there is no room for improvement ... Read More
We are not new to cruising, but this was our first Celebrity cruise. We are sold on the brand. Despite the fact that we can't wait to sail with Celebrity again, five stars would be an indication that there is no room for improvement or growth. If I could, I would rate our overall experience 4.5. We enjoyed three aft concierge class balcony cabins on the ninth deck. The adjoining/connecting cabin feature on the Equinox is refreshing and has a cool factor. You cannot enter or exit through the interior of the rooms. Instead, there are double doors that serve as a foyer of sorts. When the double doors are closed, you are the "connecting" cabins are encased. If you leave the door to each connecting cabins propped open or unlocked, occupants can freely move between each cabin. You access the double doors with your stateroom key. Aft balconies that "connect" to a sky suite enjoy access to their cabins through a single door that open into a spacious hallway. You control your level of privacy. We also loved how swiftly our request to unlock the partisans of our balconies was honored. It was like we had one huge, extended balcony all to ourselves. We received five-star cabin and room service. Our cabin steward was marvelous and ready to accommodate. Every dining experience, whether in the main dining room, in the cafe or at specialty restaurants, was also five-star. The staff you encounter daily understand the concepts of professionalism and customer-centered service. Everyone went out of their way to make us feel like we were genuinely on vacation. Celebrity deserves an A+ in those areas. However, Celebrity ranks poorly when it came to a customs matter. Unlike previous sailings with other cruise lines, we were led to believe that we did not need to complete any customs forms or declare purchases in writing. The day before we returned to Ft. Lauderdale, my husband -- to my own pleasant surprise and initial shock -- bought our college sophomore a pair of chocolate diamond earrings. It is not the first time he has paid thousands of dollars on a cruise ship for diamonds, so questions were asked upfront. The manner in which my husband was approached as we disembarked was disturbing. (Hence, the less than five stars). A member of the Equinox staff approached my husband in a covert way and asked him to come with her --- no explanation or clue as to why. It all happened quickly and in the confusion, he ended up getting separated from our group. My husband says he expressed his concerns and received an apology for the manner that he was escorted to customs. Nevertheless, it should not have happened. Much has been written about expansive renovations that will take place among the Celebrity fleet. The Equinox was fresh off a dry dock, but it is my understanding that some areas of the ship benefited more than others. There are beautifully appointed restaurants, sitting areas and other public spots throughout the ship. I specifically asked a veteran member of the staff about the staterooms. The Equinox did not get the major "revolutionized" renovation many expected. Based on previous pictures, however, I could tell that the new beige and blue color schemes for the drapes, bedding and carpet was an improvement for the cabins, giving ours a relaxing feel. We booked about 60 days until sailing, which I consider last minute. I considered it a blessing to find three concierge class balcony staterooms next to each other. The perks -- especially the expanded room service menu -- were wonderful. I am thankful for the fast and reliable Internet service. We selected the complimentary Internet package as one of our promotional offerings. I had no issues completing some graduate course assignments by deadline. I also appreciated the ability to make reservations for any-time dining in the upstairs main dining room. The food was delicious, the service was consistently outstanding and the atmosphere was pleasing. Our servers were professional and personable, but never intrusive. Tuscan Grille allowed us to break the monotony of our evenings. Everything about Tuscan Grille fits the definition of fine dining at its best. An overview of our port experiences: I have given up on shore excursion offerings in the Caribbean. Celebrity partners with Private Journeys, which was no help. After an initial response from an agent and my follow-up question, I did not get another email until just days before sailing. The agent's email stated that a lead did not work out and she was unable to help after all. It turns out that we were a million times better off researching and planning day trips on our own. We had an amazing time at a resort in Tortola, British Virgin Islands. For $30 a person plus taxi fare for the four of us, I was able to book one of the most memorable and fun day trips of my life. A The scenic BVI, followed by St. Thomas, was the highlight of our port experiences. Magen's Beach in St. Thomas was crowded with guests from the Equinox and two other cruise ships, but we found a spot to set up beach chairs and umbrellas, which must be rented from the gift shop. We have been to Nassau, Bahamas countless times. We did not leave the ship. As for Puerto Rico, this was my second and last time giving it a chance. We went there about a week before the protests. We had no idea a political uprising was brewing, but we knew something was way off and talked about it. The atmosphere was tense. With the exception of a hostess standing outside a bar, no one seemed friendly or helpful. You know something is off when cabs are lined up along the port but you have to initiate conversations to get a ride. I observed many fellow cruisers returning to the ship after a brief venture out. We walked to Walgreens and made our way back to the ship. We did not make it to any of the shows or participate in enrichment activities. I enjoyed the solitude of the library, however. Read Less
Sail Date July 2019
Just finished up a week on the Celebrity Equinox- Eastern Caribbean Itinerary and it was, overall, a great experience. However, I would be less than honest if I didn't also state that the cruise fell a bit short of expectations. ... Read More
Just finished up a week on the Celebrity Equinox- Eastern Caribbean Itinerary and it was, overall, a great experience. However, I would be less than honest if I didn't also state that the cruise fell a bit short of expectations. Following is my effort to provide an honest and fair assessment of the Equinox and our experience on her. For reference- my wife and I are 50's/60's and have sailed on Carnival, Norwegian, Princess and one previous Celebrity Cruise (Mediterranean). Wife is from Scotland, I'm American, but have lived in UK and traveled a fair bit, mostly in Europe. THE SHIP The Equinox Itself is a beautiful ship that is generally well laid out and easy to navigate. Cabins are very nice- Ours was an aft balcony which we really enjoyed. It was a pretty long walk to the elevators & stairs, but we didn't mind. For those who may have health or mobility issues, a more mid-ship location would probably be advisable. Although we generally try to use the stairs to help burn off calories, there were ample elevators and although the ship was full, the wait times were never long. The ship was well maintained and clean, and there were plenty of hand sanitizer stations throughout the ship which we appreciated. THE CREW/STAFF & ENTERTAINMENT We found the crew to be very friendly and helpful. Bartenders were often busy, but worked hard to accommodate everyone. The Celebrity Song & Dance crew were quite good and we enjoyed their presentations, particularly 'Topper'. The House Band was excellent and the other entertainers did a good job, as well. We also felt Maartin (Cruise Director) did an outstanding job. Overall, I'd rate the entertainment at an 8 out of 10. FOOD This is one of the areas where we felt Celebrity has 'fallen off' a bit. While the Silhouette Main Dining was Good, it wasn't Great. The service was excellent, but Celebrity has clearly elected to decrease it's food costs somewhat as compared to our last cruise with them. In fairness to the company and as a restaurant owner, I can understand the huge challenges they must face when attempting to feed so many people with varying tastes and still maintain profitability. However, I really hate the fact that Celebrity, as well as most of the other cruise lines have elected to push the extra-cost specialty restaurants so heavily. It's quite obvious they are using a lower grade of beef and seafood in the main dining room and only serving 'Prime' or upper-level 'Choice' in the specialty venues. That would be easier to accept if the cost of dining in the specialty venues didn't run $50+ per person per meal. I just believe that is a bit excessive for most cruisers. The Oceanview Buffet food was very good and equalled or exceeded that of buffets on our past cruises with a myriad of choices MOST of the time. Unfortunately, this venue was more or less shut down during the afternoons and after around 9 to 9:30 in the evening; offering only pasta and pizza at those times. Late-night dining options were very limited, although free room service was available until midnight. Apparently, the 'Midnight Buffets' are a thing of the past? Burgers, fries, hot dogs, etc were available at the Mast Grill, but I'm not sure on the hours of operation. We chose not to eat at any of the specialty restaurants, but heard generally positive things about them. PORTS of CALL This was really our biggest disappointment with the Equinox's Eastern Caribbean itinerary- Not so much the Ports-of-Call themselves, but more the timing. The stops (in order) are San Juan, St Thomas (USVI), Tortola (BVI) & Nassau. We elected to take this cruise primarily because we wanted to see San Juan and Tortola. Unfortunately, these were the two ports in which we had the least time (basically, only a half-day). I've been to St Thomas a few times and am not a big fan (although it does offer one of the best beaches in the Caribbean). Given its close proximity to San Juan & Tortola, I would much prefer to have concentrated more on those ports. MISC As is the case with every cruise I've been on, Celebrity 'pushes' those activities which provide them with extra profit- Art auctions, shore excursions, shopping in certain stores, etc. To their credit, their promotion of these things is not in the least obtrusive (as it sometimes is on Norwegian and Princess). My only complaint here is with their "Shopping Programs". The 'Shopping Guide (Michael) and probably the cruise line itself obviously has some sort of 'arrangement' with certain stores in each of the ports. It's fine that they offer recommendations for shops that sell 'genuine' & legitimate merchandise; however, these 'shows' are a bit misleading in that the great deals they go on & on about are not really that great. I priced some rather expensive watches that were supposedly 'Duty and Tax Free' making them a great bargain, only to discover I can buy them just as cheaply back home. But, my real complaint here is that maps they give you of each port, show ONLY the shops they are promoting. FINALLY I will definitely sail with Celebrity again. In spite of the areas above where I have outlined a few issues, I still believe they are one of the best, if not 'the best' of the mid/upper-level cruise lines. I've read some pretty negative stuff another reviews and have a hard time believing these people were being objective. For example, one reviewer of a March, 2019 cruise made the comment that the smoking areas around all of the bars bothered he and his wife. Hogwash! There ARE NOT smoking areas around all of the bars. Equinox has 4 designated smoking areas, 2 of which are locate on the starboard-side of bars- One completely aft and the other on the top deck forward. All one has to do at either of these, is sit on the port side where it's smoke free. None of the other bars allow smoking. Another cruiser complained about embarkation, I honestly do not see how it could have gone any smoother. I thought Celebrity did an outstanding job of getting everyone on and off the ship smoothly. Read Less
Sail Date July 2019
Well just returned from a 7 day on the Celebrity Equinox. Let’s talk about the positive notes first. Nice ship. Excellent crew, unbelievable Captain. She was at all the major functions and saying bye to everyone when we all left. The ... Read More
Well just returned from a 7 day on the Celebrity Equinox. Let’s talk about the positive notes first. Nice ship. Excellent crew, unbelievable Captain. She was at all the major functions and saying bye to everyone when we all left. The very first captain I ever saw at all the shows and around the ship greeting everyone. Our OV cabin was better than the one we had on the Reflection. This time the bed was next to the window. Giving plenty of room at the closet. 5 dresser drawers verses 3. Bed was comfortable. Most of the food was very good. Excellent waiters. Bar tenders were fast and very friendly. Received offers of 30% off of specialty dining twice during the cruise. The Café al Bacio had excellent pastries and excellent coffee. The manager, Nelson Gonzales could not do enough for everyone. Such a super person. All Theater shows were very good. Even the ones we did not care for. Comedians were boring, old jokes. The young 28 year old cruise director Maarten was awesome. A perfect job for him. He was born to be a Cruise Director. Now for the not so great. Only a few that really were nothing to get upset about at all. The first day they might have had a problem with the A/C. It was hot all over the ship. My wife could not get the wine she liked without buying the bottle. Same on the Reflection. The buffet had only two problems. The mashed potatoes were never hot, the meat balls in sauce were actually cold. Otherwise, excellent variety and taste. Let’s talk steak. Usually we only eat the steak once. This time we ended up having it three times. First the Tuscan Grill. We had the Filet. It was very good, however not excellent as I would have thought. MDR we had NY Strip steak. Very good not excellent but served on a super hot plate. No hot plate in the Tuscan grill where it should have been. Now for a total surprise. The last day in the buffet for dinner they had NY Strip or Ribeye, your choice done on a flame grill. The steak was cooked perfect, excellent taste, very tender. A few to many times for tomato soup. They had a party called ”Party Like Gatsby” To give you an idea how loud the DJ music was. They had to close the fire doors to the halls with the state rooms. It was in the Atrium deck 3 and also loud you could barely hear one another when you screamed to talk. It was loud on deck 14. Only one Slot Tournament. For some reason, the ship was always crowded. Unlike the Reflection. Shows and other gatherings were timed over the top of one another. Too many things started at the same time. Last of all. I guess clothes that are too small for a person is the new style or something. Plus no socks with dress shoes even patent leather shoes and a tux that is several sizes two small. The cruise director being 6 ft 5” his pants were always about 4 inches above his shoes and no socks, his long sleeve shirt was above his watch and the suit jacket was very tight on him and the sleeves were about 3 inches above the shirt sleeve. The bottom of the jacket was way too high. It was as if he was just wearing a lot smaller size than he should. This was not just once. But every day. It really looked bad. One day he even rolled up the pants to be short. He was not the only employee that wore no socks with dress shoes and high water pants. So like I said. Must be a new fad. I hope not. All in all a fine cruise. Enjoy. Read Less
Sail Date June 2019
We chose this cruise because we wanted to try Celebrity. We are Emerald level on Royal and heard it was a step above. The food was about the same except the specialty restaurant was superb. We missed the quality of entertainment that Royal ... Read More
We chose this cruise because we wanted to try Celebrity. We are Emerald level on Royal and heard it was a step above. The food was about the same except the specialty restaurant was superb. We missed the quality of entertainment that Royal provides. We loved the coffee shop and desserts there. The ice martini bar was a lot of fun. We missed the pizza centrally locates on Royal and ice cream at the pools. This was listed as a luxury cruise but I did not see much difference than Royal. Embarkation was very easy and liked the welcome champagne. We were able to access our room very quickly. The buffet was average but felt like ants on an anthill. There needed to be more entertainment and more shops onboard. The prices for the spa were higher than on Royal and the time was less. The ship was refurbished but was not finished in time for our sailing. The new areas are very nice. Read Less
Sail Date June 2019
we were on the Equinox last year, loved it and rebooked on her for this year. Overall the quality was good. Service excellent, bar service great. Food? The main dining room the food was excellent. As for the Specialty restaurants, quality ... Read More
we were on the Equinox last year, loved it and rebooked on her for this year. Overall the quality was good. Service excellent, bar service great. Food? The main dining room the food was excellent. As for the Specialty restaurants, quality seemed a bit lower than prior year. I will admit that the Chateaubriand for 2 was horrible, we left 90% on the plate . When asked how was your dinner wh honestly told the waiter of the quality . Now , It was resolved as we were invited back for a " we are sorry dinner" Steak Dianne was prepaired at our table .. This is what you call service and respect for customers. We are committed Celebrity cruisers , and have always liked the service. We appreciate that food prices have gone up and the cruise line has and is trying to balance quality with price.The cruise line shoud I hope take into consideration the the food consummed in the specialty dining rooms gives a credit to the general food costs in teh main dining room and buffet. Don't be cheap. We will be giviing the Specialty Restaurants another try on our next cruise in September 2019, on the Infinity. Cabin was always clean. Was it because of the ship's age, or some other problem but the water for the shower, too hot and no adjustment worked, and toilet flush did not operate one or twice during the cruise ( both were quickly attended to. ) This is what you call service . We are Looking forward to our September cruise. Read Less
Sail Date April 2019
We’ve been on three cruises with Celebrity. Specifically on the Equinox. We were looking forward to relaxation, few kids and good company. The MDR was fabulous, food was good and service outstanding. Food used to be a little better in ... Read More
We’ve been on three cruises with Celebrity. Specifically on the Equinox. We were looking forward to relaxation, few kids and good company. The MDR was fabulous, food was good and service outstanding. Food used to be a little better in the past but still good. Couldn’t have asked for better evenings. The pool was very relaxing on port days on sea days we steered clear of the pool and took advantage of other activities in the ship. It’s an easy vibe on the ship with lots of little hideaways for relaxing and romance. No climbing walls and slides just pure relaxation. The staff are incredible and take pride in what they do and are always professional and helpful. They don’t see there families for months but still smile and provide outstanding service. It humbles you. The ports were good, loved Puerto Rico it was our favourite. The people are friendly and the food was amazing. Read Less
Sail Date April 2019
Embarkation took 1hr and several attempts. (because we were British?) booked a table for 2 in the restaurant but were put on a table for 8. Told it would be sorted but it wasn't really. A table for 8 split was split into a table of 4 ... Read More
Embarkation took 1hr and several attempts. (because we were British?) booked a table for 2 in the restaurant but were put on a table for 8. Told it would be sorted but it wasn't really. A table for 8 split was split into a table of 4 and 2 twos with a six inch gap in between the tables. No privacy. Usually sail on princess but found this ship (celebrity Equinox) tended to rock about probably due to its narrow beam which princess never do. ) To many smoking areas around bars which made it uncomfortable for us non smokers. No cocktail lists around bars to chose from. Now the positives- excellent WiFi at sea. Nice classic drinks package. Very friendly staff. Lovely dining area at the rear of the ship. No areas to busy. Great adults only pool. Nice selection of food in the buffet.. Good amount of lifts which meant no queuing. Read Less
Sail Date March 2019
My 35 year old daughter and I sailed on the Celebrity Equinox from March 16-23, 2019. Since we both work very hard, we were looking forward to relaxation, excellent service, good meals, sun, and fun. A couple of tips that might help: ... Read More
My 35 year old daughter and I sailed on the Celebrity Equinox from March 16-23, 2019. Since we both work very hard, we were looking forward to relaxation, excellent service, good meals, sun, and fun. A couple of tips that might help: 1. Aqua Class made all the difference in the world to us. Eating in the Blu restaurant each morning and evening was a delight. The service is outstanding and, within reason, you can eat what you want...order off of the Blu menu which changes daily, or order from the main dining room. In addition, the Sommelier would greet us each night with a recommendation for a fantastic wine or spirit. Being in a small dining room was relaxing and special. 2. We got the Premium Drink Package for $11.80 extra per day per person. (The regular drink package was included in our package.) We are not big drinkers but has a blast tasting top shelf drinks and not worrying about the extra cost. The Premium Drink package includes specialty coffees, teas, water and sodas. This was especially useful to us as we found the coffee on board the ship to be terrible. The room service coffee is undrinkable. 3. We booked excursions on our own and not through the ship. In St. Thomas we went kayaking and snorkeling near mangroves, in Nassau we went to a private island Barmoral, and in Punta Cana we took a shuttle to Juanita Beach. You never have to worry about getting back to the ship on time if you book through a reputable company on TripAdvisor. Our excursions were the best... and we saw beautiful beaches away from the crowds. 4. Check your bill carefully as we were charged for things that should have been included. Read Less
Sail Date March 2019
We are first time cruisers in our 40's and chose Celebrity due to it's high ratings for service and food. We were looking for warmth and relaxation but also some good excursions that combined history, physical activity and ... Read More
We are first time cruisers in our 40's and chose Celebrity due to it's high ratings for service and food. We were looking for warmth and relaxation but also some good excursions that combined history, physical activity and beautiful views. We had a Concierge cabin (1149) with a larger than average balcony due to the location being the last cabin starboard. There was quite a bit of motion/rocking due to moderate seas and likely the cabin location but otherwise noise was not an issue. We rate the cabin's organization highly with plenty of space for storage of clothes, toiletries, shoes, etc. As expected service was really, really good. Standouts include Savio (stateroom attendant), Linda (MDR Hostess), Sergio (waiter) and Abdulali (assistant waiter). We thought the food was so-so. We ate in Tuscan and my husband needed to send his steak back twice due to it being undercooked. He finally just asked them to bring him an order of lasagna which was quite good. My steak was cooked to order but the sauce/jus tasted like canned broth. Service, however, was excellent. We also ate at Silk Harvest. We had booked it online via the Celebrity app and did not realize the night we booked was a special event (Silk and Soul) and included a multi-course set menu, with the majority of courses consisting of seafood. This was fine for me but not for my husband who is allergic to most seafood. Had we known we would not have booked for this particular night. The restaurant manager was kind enough to offer my husband food from Blu which he did enjoy. We enjoyed MDR breakfast more than the buffet so did that most mornings. MDR dinners were a bit hit or miss for us (highs included beef wellington, turkey, and cheesecake. Lows included chicken and salmon-both overcooked). We did a Celebrity shore excursion in San Juan (Old San Juan Food and Walking Tour) which was very good. The guide was very knowledgeable of Puerto Rican history and very engaging. We had booked a ziplining adventure in Punta Cana (through an outside vendor) but the ship was unable to provide tender service due to rough seas so this day was essentially another sea day. In St. Thomas we did our own thing, riding the gondolas up to Paradise Point and souvenir shopping. In Nassau, we went to the British Colonial Hilton and had a relaxing beach day. All in all this was a very relaxing vacation. Almost too much so for me. I think if we had been able to do our excursion in Punta Cana I would rank our week a bit higher but I found myself bored at times. The only show we attended was a special guest singer, Ashlie Amber Harris, who was outstanding. Disembarkation went very smoothly for us (we checked one bag on the last night). Overall we did enjoy our first cruise. It was certainly relaxing and the service and cleanliness of the ship was top notch. I definitely think I would prefer a more port-intensive trip so will focus more on specific destinations and excursions for the next cruise we book. Read Less
Sail Date March 2019
For the most part we enjoyed the ship. Our Steward Wiji was amazing. The food was fairly good. We enjoyed the buffet more than the dining room. We LOVED how nice the restrooms were with the little towels to wipe our hands off, instead ... Read More
For the most part we enjoyed the ship. Our Steward Wiji was amazing. The food was fairly good. We enjoyed the buffet more than the dining room. We LOVED how nice the restrooms were with the little towels to wipe our hands off, instead of the hand blowers. The service was overall was very good. The entertainment wasn't the best we have ever seen, in our opinion. We did really enjoy the show with the singer from Denver. To us the biggest negative was that the running track was right where people are eating, smoking, drinking and relaxing on their loungers. Also people trying to walk to the buffet and being run into by walkers/runners on the track. We personally walk the track early in the morning but one day we waited until later and it was a mess. For the most part we usually travel with Carnival and their jogging track is away from other traffic. Read Less
Sail Date February 2019
Get ready for my all over the place, rambling review! We sailed on Equinox last year for a 3 day cruise. I really wanted to try the Celebrity brand and we just fell in love. Previously we cruised Carnival and Princess. This was our ... Read More
Get ready for my all over the place, rambling review! We sailed on Equinox last year for a 3 day cruise. I really wanted to try the Celebrity brand and we just fell in love. Previously we cruised Carnival and Princess. This was our 5th or 6th cruise. I'm in my 40's, BF is in his 60's. Flew in the Friday before since weather in PA/Baltimore can be iffy in January. Took SAS Transportation ($15/pp) from FLL to downtown Miami. Got a room at the Hyatt Regency in Downtown Miami on Priceline for $115. Regular price was $269+. Got two doubles instead of a king but that was no big deal. The Hyatt is beautiful. We went to Whole Foods that evening for dinner and got cheap wine to take on board at CVS, both within a block of the hotel. Ubered ($5 plus tip) to port the next day, around 11. Waited maybe a half hour in line to check-in and then we were onboard. Love that welcome glass of champagne. Headed up to Oceanview Cafe. Absolute zoo the first day, as are first day cruise lunches. Muster drill was in the Silhouette dining room so at least we got to sit. Year before it was in the photo area and we had to stand for over an hour. Dorky video, same as year before. We had a partially obstructed balcony cabin on the 6th floor. It wasn't too bad, the lifeboat takes up maybe 2 feet of your viewing area at your feet. Rooms definitely need renovations. Worn carpets, beat up fixtures, etc. Bathroom nice and big. I was NOT happy with our Steward. First day he came and introduced himself and immediately started talking about the mini-bar. Last year we didn't take inventory of what was in the fridge when we first came on board and we were charged for things that weren't there to begin with. So learning our lesson, we took inventory first thing this time and it must of offended the steward. He kept going on and on about how if we went to Customer Relations to get charges reversed, it would come out of his pocket. Uncomfortable. He also was very adamant about the fact that he was done by 9pm every evening. We always take late dinner and like to have wine and get ready in the room before that. We found ourselves leaving the room earlier and earlier each day to get out of his way. We had to tell him several times that we were on late dinner. It felt like he was constantly intruding. Our room keys stopped working several times. I am an afternoon napper, while my boyfriend liked to run around visiting the bars. If his room key stopped working and the line at Customer Relations was too long, he'd just knock to have me let him back in the room. One evening I was napping and heard a knock. I groggily got up to let my BF in the room (sans clothing, mind you) and the Steward walked in. AWKWARD. Good thing I am becoming less modest in my old age. Lastly, the set of toiletries on day 1 were never replenished on the 7 days we were onboard. We had to ask for soap! And why doesn't Celebrity have ice/ice buckets?? That would have been nice. The room wasn't kept the cleanest either. I know these guys and gals work hard and long hours, really I do. I usually give them extra cash (on top of the ship gratuities) at the end of the cruise. I didn't this time. The food in the main dining room was AMAZING. Other than appetizer sushi rolls at Sushi on Five one evening, we ate in the MDR every night. Yes, the portions can be laughably small. After eating all day, I'm fine with smaller dinner portions. Plus more room for cocktails and dessert. Service was amazing, loved our waiter and assistant waiter. Wine guy and bar guy were great too. We were probably the only two people on board without a beverage package. I only drink 1 or 2 drinks a day on vacation, once a year. The beverage package didn't seem worth it. I would tip an extra dollar or two on top of the 18% automatic gratuity on our drinks and that gave the servers extra incentive to check on us and refill drinks. Last year in the Martini Bar, it was impossible to get a drink. This year, two Martini Bar servers would come up to us right away and get us drinks. I will probably get a beverage package in the future just because it cuts down on the headache of signing everything and it includes coffee and bottled water. We also loved the Sunset bar. Our evening bar guy even found me by the pool one day and got me a drink. Those extra tips do help. Trying to get a drink at a bar directly was just a headache, the bartenders ignored us, it was better to go through a server. Loved coming to the Celebrity tent after port stops to get the icy cold towel and water. That's such a nice touch that other cruiselines do not do. I'm not really into musicals so we didn't go to some of the shows. We did go to all of the comedy shows since I love standup comedy. The first comic was not funny and got most of his jokes from the internet. I knew the punchlines to 90% of them. The second guy was much better. They also showed Bohemian Rhapsody, which we were dying to see at home and just too busy to see over the holiday. Yay! We're probably also the only two people on Earth that hate.silent.disco!! I/we just don't get the appeal at all! My social butterfly boyfriend hated it. I'm as introverted as they get and I hated it. Plus the lines were long and there was no way to get a drink at the bar at the Sky Lounge because it was understaffed. Those 2 poor bartenders and all those people. Ports: San Juan - we just got off the ship and walked around. I had blisters on my feet from new cruise shoes so we stopped at CVS for bandaids and Senor Frog's for a drink. Next time we plan an excursion. First time cruising there so now we know. St. Thomas - took a taxi from the port $4/pp to Emerald Beach Resort which is the beach closest to Celebrity's dock. Rented beach chairs for $7/pp from the resort and just hung out and had a beautiful beach day. Will try one of the further away beaches or an excursion next time. Punta Cana - tender port. I actually like riding on them, it's an adventure. The ride to port isn't very long either but it can get bumpy. So my boyfriend LOVES cigars and we were going to take the Celebrity Cigar, Rum and Chocolate shopping excursion. $69/pp or something like that? Found out, they take you to Don Julio Cigars/Mundo Autentico. If you are staying in one of the Punta Cana resorts, they will pick you up and bring you back FOR FREE to do this!! Yes the Celebrity excursion also takes you to the Dolphin Mall for a few hours as well but it still isn't worth $69/pp. So I arranged my own excursion. :-) I've read mixed reviews about Mundo Autentico but we loved it and would love to go back. There were cigar samples, demonstrations, coffee samples (OMG so good - I wish I would have brought back more than a pound) chocolate samples, mamajuana samples (tastes like Jagermeister to me) lots of affordable souvenirs, I got a pair of Larimar earrings, BF got cigars, etc. Nassau - took a snorkel excursion through Celebrity. LOVED IT. Now I want to snorkel more! I know it sounds like I'm complaining a lot about this cruise but we really did love it and can't wait to go back next year after the refurbishment. Read Less
Sail Date January 2019
My wife (52) and I (50) just got back from the Equinox January 5th / 12th. It had been almost 20 years since we last cruised on Celebrity and we knew that there would be many changes. As a couple we are rather laid back. We have done many ... Read More
My wife (52) and I (50) just got back from the Equinox January 5th / 12th. It had been almost 20 years since we last cruised on Celebrity and we knew that there would be many changes. As a couple we are rather laid back. We have done many cruises over the years, along with all-inclusives and a few land vacations. Please note this was our experience based on our past experiences. I won’t get into the ports (Eastern Caribbean) since they are covered extensively by others, and, unfortunately we are not picture takers. We had a basic balcony room (6130) that we were told by our room attendant that it had recently received some updates. He didn’t go into specifics but it seemed like new carpet, maybe also the couch and couch pillows. I told my wife that the couch pillows were made by the finest artesian goat herders, because they were so stiff they had to be stuffed with straw. Embarkation: Quick and efficient We found the ship easy to navigate and really liked its size. I booked us a pre-cruise room on South Beach, we got up early and grabbed a nice breakfast outside at a cute restaurant. Then we went back to the hotel, checked out and were at the port by 10:30. We were on the ship with our first drink shortly after. We were fortunate to snag the crows nest (a small bump out with four chairs) at the Sunset bar at the aft of the ship and met two great guys. Shout out to Mike and Adrian. Unfortunately we stayed to long and that means I started off my cruise with a bit of a sunburn. Room: As I said, we were told that we were one of the few who had some updates. The carpet was nice and soft and the bathroom is where I think the biggest change was made. A walk-in shower with curved glass doors. I could be way off on the upgrades since I have nothing to compare to. You could certainly tell the ship was ready for a refurb when you looked at the chairs on the balcony. As far as storage we had enough space, but I can certainly see where it could be a problem. We used it all. One strange/funny bit about the room was; you know that expensive bottle of water they always have in the room incase you get weak and are willing to pay an excursion price for it? It was located on the bottom shelf in the bathroom by the toilet, just a few inches away. Not real enticing, but we NEVER use them so it just brought a little bit of levity each day. Staff: No problems at all. Of course some were better than others. I can see why so many like the martini bar, but it does get loud. It was great to see all of the smiles from the staff and a little sincere appreciation given makes their day. Food: I need to start by saying we cook A LOT and I’m not talking heat and serve meals. This was probably the biggest area we felt was a minor disappointment. At several of the meals the meat was dry/tough. This included burgers from the Mast grill and in the Ocean View. I ate fish most nights in the MDR and it was very good. I also enjoyed the soups, but I found the gumbo a bit lacking in flavor and meat. By the way we did not partake in any of the specialty restaurants and always ate dinner in the MDR. My bride LOVED the cheesecake in the MDR. Odds and ends: I believe most had a beverage package, we had the Classic and it was fine. We did pay a bit extra here and there, but at the end of the day it was smart not to upgrade…for us. Make sure you ask for your specific alcohol so you get what you want. Fellow passengers, 90% were fantastic and a lot of fun. There is a small segment that seem to be FIP’s, “formally important people”. We were enjoying ourselves at the bar one evening and this woman raised her voice (she was not drunk) to get the bartenders attention even though she was no where near next and said “you need to listen to me NOW so you know how to make my drink.” Then she gave several steps on on how to make it and then turned to everyone and said, “I want it the way I want it, when I want it.” That last line is our new slogan. I just laughed and said, “what ever lady.” The elevators were good, even on disembarkation day. Lounge chairs, a little bit of effort and it was no problem. BUT, we also prefer to not be in the sun to much. Music, I wish there were more options during the evening and night times. Disembarkation: First breakfast at the Ocean View, there was a lot of food to choose from. The staff walking around offering beverages and croissants still had smiles on the faces. We did not feel rushed and we found a place to sit right away. After breakfast we found our luggage quickly and there was no wait to get through the TSA (I have no idea how many ships were in port). We got our Uber and headed out to our post cruise hotel. My guess is that we were off the ship by 9am, but again we were in no hurry since we couldn’t check in to our hotel until 3pm. Feelings: After so many years away from Celebrity I do enjoy the relaxed dress code and we still get dressed up a bit. You can definitely tell there have been some changes, but we feel for the price point it is still a winner. That would explain why we are looking for our next Celebrity cruise. On a scale of 1-10 based on our travel experiences, an eight. Read Less
Sail Date January 2019
We have cruised on Royal Carribean, Princess, Carnival, and now Celebrity. I would rank Celebrity higher within the four if the excursions exceeded expectations. The dining staff is exceptional. Thank you, Naum, Manoj, and Salv. The room ... Read More
We have cruised on Royal Carribean, Princess, Carnival, and now Celebrity. I would rank Celebrity higher within the four if the excursions exceeded expectations. The dining staff is exceptional. Thank you, Naum, Manoj, and Salv. The room staff is exceptional. Thank you, Leroy. The food in the Ocean Cafe' was good. The dinner menu is exceptional. The wine was nice. The unlimited premium drink package is a must if cruisers consume libations. The premium wine tasting was one of my favorite experiences. Well worth the money. Excellent wine presented by an expert sommelier. The bar staff is amazing. We especially enjoyed the martini bar. Dan, the Cruise Director, and Christine did a great job of engaging cruisers, and they offered a wide variety of activities such as silent disco, bingo, family games, adult games, dance lessons, comedians, magicians, and entertaining talent. Their lead chorus person, Alexis, is outstanding as are the others who perform. The medical staff was professional and helpful. The fitness center is ok. I found it difficult to find entertainment while on the elliptical without WIFI. (WIFI is extra). As I mentioned earlier, I would rank Celebrity higher with excursion improvement. Do not take the Discovery dive in Puerto Rico. The experience is expensive, short, and too dark to see a thing. It is unsafe to take new divers down in the dark waters with one flashlight. The leader was nice, but the dive was unsafe and disappointing. The St. Maarten 5 point Island tour was just average. The bus stopped on top of the summit, which was beautiful. The tourist shop was an over-the-top tourist trap. Chairs and umbrellas at the beach would have helped to make this more special. The certified dive excursions in St. Maarten and St. Thomas were great per my son. The Miami Hop On - Hop Off Big Bus was fun. Do beware if you have to sit inside the bus as the top is full, some buses do not have AC. It was sweltering hot. After we moved to the top, the tour guide, Cat, was very entertaining and we enjoyed the tour. The Celebrity directions for excursions were a bit unclear for us. The Puerto Rico biking excursion left the dock before the departure time and so did other excursions we attended. Read the ticket details. The meeting time is noted on tht ticket. This meeting time should be the departure time. I missed the Bike Tour even though I was at the meeting place 5 min. late, but at the dock by the departure time of 4 p.m. More clocks on the ship and more clarity with directions would help - especially at the first port. In addition, some of the Excursion staff were helpful, while others were not (Thank you Will and Natasha). On our first excursion, two Celebrity staffers treated me unprofessionally with a "I should have known" all of the details approach. The experience was anything but positive, and I had to work to remove the distasteful lense. With regards to the ship, she is an aged girl and needs a bit of updating but she is super clean. A word of caution, be careful on the steps. Some of the steps have rubber to prevent slipping while others have metal strips. When it rains, the steps can get slick. My son experienced this first hand, hence my earlier positive comments about the kind and professional medical staff. Cruisers must use the handrails and lots of Purell. If you choose to cruise with the Equinox, enjoy all that she has to offer but cautiously select excursions. Read Less
Sail Date December 2018
I enjoyed the food. It was excellent. They still do lobster tails on the 2nd formal dinner, which they called "chic night".... lovely ship. Well maintained, very pretty and modern with nice vibe in the main dining room and in ... Read More
I enjoyed the food. It was excellent. They still do lobster tails on the 2nd formal dinner, which they called "chic night".... lovely ship. Well maintained, very pretty and modern with nice vibe in the main dining room and in the seaview eating area. Love how you can walk out the back and eat outside. The staff is incredible. So friendly and helpful. They go above and beyond. Disembarkation was fine but we had to wait a bit for our transfer which was booked through Celebrity. The weather was amazing so we weren't in a hurry since our flight was six hours later anyway. I went with my 89-year-old mom and a wheelchair. She was treated like the Queen. Our cabin was big, open, clean and the balcony was lovely. Every time we came back it was spotless. There were so many activities and we had a short stint in the medical area due to a fever mom developed on day 2. They were so professional and amazing - very assuring and quick to see us. Not cheap but we had insurance. The Blue Lagoon shore excursion was excellent. We had a great time there and on the way there from Nassau to Blue Lagoon, the boat was so fun, the crew very entertaining singing and dancing with the passengers. The old and new San Juan excursion is a bus tour and the buses are old. Ours had a flat and we could not finish our tour. We docked there at 4 pm and that is too late to see anything out of bus windows. We did get to the San Cristobal Fort before the sun set and managed to see the graveyard. So many people take this tour it almost feels like they herd you onto buses and I would not recommend this tour at all. Better to book private tours or go off on your own. I will say the ship never really felt crowded and there were many things to do but we were there to relax and used our balcony a lot. We did go to a few shows. Not really my cup of tea, as I am not a big fan of this new trend to combine dancing with acrobatics and opera with the shows. I like a good old fashioned 60s or 70s or 80s or 90s show with dancing and songs I know. Just my preference. Topper was too "out there" for my liking. I found I liked the two rock/country singers Raegar the best on the trip. The pool in the solarium is lovely as is the hot tub. The outdoor pools could be bigger. Not enough hot tubs for everyone on the main pool decks. Lovely area though. Never many seats available. They could use more tables to sit at on the pool deck. I had no problem with the tender in Punta Cana... it was a quick ride. They handled it well. My first time there so we walked around and bought a pass to an all day inclusive. Very nice. The trip to Emerald Beach in St. Thomas was a cheap 5 min cab ride and its a great beach, and I have been to St. Thomas three times so I knew I wanted something quick and cheap. Spent the day there. Have never been dissappointed in St. Thomas. Overall a memorable trip and definitely will now consider Celebrity in my top two cruiselines!! Read Less
Sail Date November 2018
Just had a 7 day Eastern Caribbean cruise on the Equinox. Everything went extremely smoothly, from the taste and variety of the food at the Oceanview and the main dining room, to the cleanliness and politeness of the staff at the ... Read More
Just had a 7 day Eastern Caribbean cruise on the Equinox. Everything went extremely smoothly, from the taste and variety of the food at the Oceanview and the main dining room, to the cleanliness and politeness of the staff at the restaurants. Dan France as the cruise director was the best as well. Cristine being his deputy are a great team to entertain us. Some of the entertainers, however, were mediocre at best. The onboard entertainers were impressive. Too bad the acrobats steals the show most of the times from the singers even though the singers were great. The cabin steward was good. However, I saw some stains on the leather sofa, crumbs on the table out on the balcony, and the shower room have soap and water stains. The embark and disembark also extremely smoothly. The ports, however, for eastern Caribbean can be better choices. While Nassau and San Juan were good, Punta Cana and Charlotte Amalie is just really for the beaches and some shopping. Maybe slightly more developed ports? Overall, the whole experience is superb. Read Less
Sail Date November 2018
Chose this cruise as it had a unique itinerary. Celebrity is our favourite cruise line and this cruise did not disappoint. Food and service in Blu were amazing. Enjoyed many breakfasts in Blu as well - much nicer than fighting the ... Read More
Chose this cruise as it had a unique itinerary. Celebrity is our favourite cruise line and this cruise did not disappoint. Food and service in Blu were amazing. Enjoyed many breakfasts in Blu as well - much nicer than fighting the crowds in the buffet. Embarkment was slowler than normal but disembarkment was faster! If you get a chance to see the behind the scenes Q & A with the entertainment (singers, dancers) - GO. It was excellent seeing behind the stages, props, make up rooms, etc. Entertainment was excellent, wonderful musicians. Only thing I would have liked was a band around the pool playing “island” music. Food in Blu was exceptional - love that they give you smaller portions. That way you have room for appetizer, main and dessert! One thing that is disappointing is the waiting for drinks - frequently had to wait awhile to get a drink from bartenders. Guess they are busy because of the number of guests with the drink package. Wonderful, relaxing holiday - well worth the money! Read Less
Sail Date November 2018
Firstly, can I state the obvious, we all want different things from our cruises - so this is just my view of things having now done cruises with Royal Caribbean, P&O, Cunard and Celebrity (we sailed on Constellation prior to this) ... Read More
Firstly, can I state the obvious, we all want different things from our cruises - so this is just my view of things having now done cruises with Royal Caribbean, P&O, Cunard and Celebrity (we sailed on Constellation prior to this) We chose Equinox because the reviews for this ship is consistently better than other ships (particularly P&O). Having now travelled on her I would summarise my thoughts as follows: Food - Main Dining Room (which used almost exclusively for every meal). A high standard but no better or worse than any other cruise line we have been on. We only used the "canteen" a couple of times but rated it the best we had been to. Food was generally hot, great choice and it didn't feel caotic. Entertainement - Not great. Having said that I should caveat the comment by saying that the shows were clearly geared for an American audience (and we are Brits). P&O provided a better variety of shows and the comedians were aimed at a British audience; so no surprise that we preferred it. I guess it can also depend on which week you are on the ship as to which acts are performing Service - Very mixed but generally poorer that we have experienced with any other company. The best service we received was in the main dining room. The worst was the bar service. There was always a queue for drinks, with too few bar staff on duty. In addition, on other cruiselines, there have been waiters wondering around taking drinks orders (be it on the sun deck or in the theatre). On Equinox they were virtually non existant. The strangest one for us is that on everyother ship, our room attendant has always made themselves known and have even occasionally done the infamous towel sculptures. On this cruise our stewardess never introduced him or herself. So our overall summary is that whilst we loved the layout of the ship, there wasn't anything that made us understand why Equinox rules the seas. Read Less
Sail Date November 2018
Background Information: This was my 16 cruise and most expensive. I wanted to take my daughter with us but she had weight loss surgery and a significant other at the time. So it was my Wife (59), my son (32) and myself (61). Life is to ... Read More
Background Information: This was my 16 cruise and most expensive. I wanted to take my daughter with us but she had weight loss surgery and a significant other at the time. So it was my Wife (59), my son (32) and myself (61). Life is to short to I prefer a suite. The adults in a room made the difference is categories of suites. We choose the "Celebrity Suite" due to an enclosed master bedroom vs. a "sky suite'. If there are e in the room go "Sky Suite"; 3 in the room go "Celebrity Suite"; and with 4 go "Royal Suite". Let start this review with three facts. 1) No cruise or vacation is perfect; 2) You get out of your cruise, what you put into it. I did a lot of due diligence to make sure the cruise was great and my families attitude was great throughout. 3) I book my wife's 60 birthday present cruise for November 2, 2019 on the Equinox in the Royal Suite with three of her friends. Please keep all this in mind when you read on. Hotel Pre-Cruise: I traveled a lot in my life. I always come in the day before a cruise to be safe and reduce stress. I booked the Kimpton EPIC Hotel 5-star hotel on Priceline.com for $125.00 per night. We Ubered from the Miami Airport to the hotel at 5:00 PM to miss the traffic. We Ubered from the hotel to the port the day of the cruise. It was 5 minutes to the port. Always look at Miami traffic patterns. Remember due diligence. Embankment: 10 minutes and on the ship. It helped we were in a suite. Remember to tip the baggage guy at the port entrance and make double sure ALL your bags have your name and cabin number on them. This this luggage guy a tip. They can make or break your cruise, believe me. The Celebrity Staff escorted us to Michael's Club for ship snacks and a adult beverage. Michael's Club is a private on-board club for frequency Celebrity Cruisers of Suite Guests. Cabin: As indicated above, we choice the "Celebrity Suite" on purpose (See above). The suite was GREAT. Lots of room, plenty of storage, large doubled sized deck with table chairs/plus two lounge chairs and a bottle of wine for my wife. Please know my pre-instructions to the butler was to empty the refrigerator and cabin from any up sale beverage & food items. Also the brand and type of wine my wife liked. The butler accommodated us. Room was ready at 1:00 PM. Dining: The suites only dining room called the Luminae was absolutely GREAT in every way. The food was made to order, they would get you anything from the main dining room if you wanted also. The staff was outstanding with a few exceptions. The person in charge of selling the specialty restaurants was over selling like crazy. I did not like this or any other overselling on any cruise. The specialty restaurants were average at best. Save your money. The Tuscan Grille is a total pass. How do you do bad veal in an Italian steakhouse???? The Ocean View Café buffet was plentiful and average to below average except for breakfast which was simply OK. The Mast Gill by the pool for burgers was 2 best burger on the ship except for the Luminae Burger. The main dining room we did not visit but heard it was so, so. Entertainment: Awful. But I knew that before we go on this or any other ship. Spa: Sorry to say this but the Canyon Ranch who runs the spa was just average. We got 7 massages online. My wife had 3 and I had 4. The representative of the spa met us in Michael's club on day one. I bough my massages during a pre-cruise spa flash sale. When on bourd I wanted to get access to something called the Persian Gardens an extra place with privacy, sauna and steam rooms. The representative told me my flash sale price was not in effect because I did not buy four massages each. Day one, I checked and double check my facts before cruising. I was pissed off. So I called Canyon Ranch from my cell phone and they took care of it. So I would pass on more then one massage, I would never get the Persian gardens again, it was a waste of money. Finally, I hate the upsell, hate it. I should have spent the $1100.00 I paid for Massage Envy who also upsell like crazy. I expected more. Butler: Comes with the suites. She seemed a bit overwhelmed at times. However, she was very good. We had the premium beverage package so every day the room was stocked with bottle water and soda. A few days he brought more wine. Bars: Again, we had the premium beverage program with the suite as a perk. So all drinks were part of that program. Best Bar was the Martini Bar. Worst was the pool bar which my wife had to wait over 20 minutes to get a drink. They took everyone except her. So I gave a pool service $5.00 and said, DON'T let her get thirsty. He never missed and even said thank you. The bar across from the fancy jewelry store is my second best bar. The Fancy Jewelry Store: The rudest people on the ship. My wife went in without me three times and it was as if she was invisible. So, hate to say this but, I went in then with my Rolex Presidential Platinum, got a salesman by flashing the watch and called my wife to join me. They saw her then. I am serious here, go to the better stores on the island, rude is rude. Unlimited Internet: Not great but needed. Prepaid Tips: Minimum, if someone did a great job, give them a bit more. Like butler, servers and the occasional tips for bar workers. Best Idea: First do the glass blowing for two, very cool. Second use the coffee shop with the fresh baked deserts every day and twice a day. HUGE success. One more story, has to do with communication. When I got my wife and my cards they did not include the perk of the premium beverage package. The representative said it might be because the third person in the room I was getting really mad. Remember, I am a detail guy, I don't miss this stuff. Then she saw my face and said the right thing. "Let me take your card and call the land office". Perfect, fixed in 10 minutes. Not her fault. Should not have happened. But not HER fault. I did the best I could do on this review. I left out the ports because I have been there so many times before. It is all about the ship for me. Remember, I booked the Royal Suite for my wife's 60 Birthday. If I did not have a great time, I would never have done that. But unless we are all transparent in our reviews with a third party source, we don't help each other. Hope you like my review. Read Less
Sail Date November 2018
Love celebrity. Very loyal customer.our grown children and their daughter had a great time. Celebrities staff are almost always tremendously helpful . We are 70 and 80, but I sing in a rock band and my husband works out daily, rides his ... Read More
Love celebrity. Very loyal customer.our grown children and their daughter had a great time. Celebrities staff are almost always tremendously helpful . We are 70 and 80, but I sing in a rock band and my husband works out daily, rides his bike 20 miles and races sailboats,so we are not typical for 70 and 80 years old. The ship Is going to be refurbished in a few months and it is time. There was one big problem on the ship and one only, our room, the sky suite number 7356, had tremendous engine noise and vibration. There was nothing to be done about it. My husband could probably sleep through a bomb dropping but I had very poor sleep on the cruise. That’s The reason for the three rating. this was our 3rd time in a sky suite on the corner, and the first time with a problem. They gave us a nominal credit of 600$ for the inconvenience. My personal uneducated theory is that we motored faster than was good for theship , since on the short runs the noise was much less. Otherwise, the cruise was great. My daughter and family are vegetarians and they loved the food. My husband would like to eat in luminaire forever. We were treated like royalty. My granddaughter was over the moon. I wanted to cruise on the edge, but I feel the sky suites are overpriced . In fact, our suite was expensive, which I was ok with until I found out they were offering them to people at a reduced price after we booked through a bidding process. I also find that the captains club is pretty useless. We are now elite. So yes I’m pretty picky but then again I’ll probably be back. But not in the corner! Gym is heaven! Entertainment great. Read Less
Sail Date November 2018
We sailed on the Equinox before and like the layout of the ship, it is easy to find your way around. We purchased Concierge level cabin and it was a good decision. We had easy priority boarding as well as departing the ship. Really ... Read More
We sailed on the Equinox before and like the layout of the ship, it is easy to find your way around. We purchased Concierge level cabin and it was a good decision. We had easy priority boarding as well as departing the ship. Really Good Things: SUNSET BAR: We especially like the Sunset bar with the grassy area. What a treat to have a cocktail and a cigar in the evenings. The bartenders are really friendly, and they stock premium liquor. TUSCAN GRILL: The best restaurant experience was the Tuscan Grill. We ordered 1/2 servings of main dishes so we could taste more of the items on the menu. Be advised, even 1/2 servings are way larger than expected. The best items we had were the lobster alfredo pasta and the short rib pasta. Both were excellent. The lasagne was bland, and the pasta carbonera was just okay. Since the two entrees were so wonderful, it was okay that the other two were average. PORTS OF CALL: San Juan - arrived late in day so took cruise ship's walking food and culture tour, great food and interesting history stops (e.g., burial church of Ponce deLeon); St Thomas - took cruise ship's excursion "St John on your own" ferry to St John, hired taxi and went to Trunk Bay for swim/beach - not crowded. Beautiful. People were snorkeling as well; St Martin - hired a driver to take us around from Diederick SXM Tours, our driver was Diederick himself! Great time. He took us everywhere we wanted to go including French side for shopping, and Simpson Bay beach for lunch and sun/swim. Okay things: MAIN DINING ROOM: The main dining room was pretty good - we ate there a few times. One night they had lobster tail and it was surprisingly tasty. BUFFET: The Buffet was good and offered interesting food options (Indian, vegan, Asian) but as far as we could tell, the carving station never had roast beef - they had pork, ham, and meatloaf (I know! who would have figured the carving station had meatloaf?) Not so good: PREMIUM LIQUOR OFFERINGS: We bought the upgraded beverage package but were sad to find out that many of the bars on ship did not stock the best premium brands. We had to bar-shop to find them. It was obvious that the cruise line wanted us to settle for what was available at the most easily accessible bars. Now our pet peeves: POOL: Everyone looks forward to pool time! However, the pool chair situation is abysmal! People would reserve 4 to 6 chairs early morning and not come back to the chairs for 2 to 4 hours! In one instance, we complained to Carlos, the pool monitor and he said he hadn't observed this happening even after 2 different parties told him about it!!! In another instance, one family reserved TWO SETS of chairs for their use, one set in the sun and another set under the canopy. One morning we had been in our lounge chairs for at least two hours and next to us were 4 chairs with cruise ship towels on them for the entire time, there were no personal items on them, A lady came and took the lounge chair next to me and was there for 1/2 an hour when 4 people came up and said that she was in their chair, that all 4 chairs were theres. They intimidated her enough that she left. Cruise ship management of this abuse was non-existent. By 9:00 a.m., 75% of the lounge chairs had towels (and maybe a flip flop or book) on them "reserving" them for hours. There has to be a better way to handle this equitably. We will seriously consider another cruise line next sailing for this reason alone MARTINI BAR: The Martini Bar is such a unique spot to have a martini on the frozen bar! However, it was always crowded - to be expected - BUT the bartenders had to be cajoled to wait on us and they didn't make the drinks according to the bar menu (more than once). When called to their attention, they just laughed and acted like they were doing us a favor to fix them. They seemed to be more interested in currying favor with their regulars in order to garner tips. STAFF: The Staff were a real surprise. With a few exceptions (our cabin attendant, the Sunset Bar bartenders, and some of the servers who worked the buffet bars) staff were obviously not happy to be there. It used to be such a joy to interact with the staff on cruises, they would smile and be welcoming and friendly. Not so on this sailing. There was definite "attitude" as if they were doing us a favor by serving us. It is the little things that make or break a cruise since there are so many choices, these "little" irritations are reasons we will shop around. Sadly, we really like the Celebrity Equinox but not enough to give it another chance for our next cruise. Read Less
Sail Date June 2018
Celebrity Equinox Ratings
Category Editor Member
Cabins 4.0 4.5
Dining 4.5 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.7
Fitness Recreation 4.0 4.3
Family 4.0 4.3
Shore Excursion 4.0 3.8
Enrichment 4.0 3.9
Service 5.0 4.6
Value For Money 4.5 4.2
Rates 4.0 4.3

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