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440 Celebrity Equinox Caribbean - Eastern Cruise Reviews

Love celebrity. Very loyal customer.our grown children and their daughter had a great time. Celebrities staff are almost always tremendously helpful . We are 70 and 80, but I sing in a rock band and my husband works out daily, rides his ... Read More
Love celebrity. Very loyal customer.our grown children and their daughter had a great time. Celebrities staff are almost always tremendously helpful . We are 70 and 80, but I sing in a rock band and my husband works out daily, rides his bike 20 miles and races sailboats,so we are not typical for 70 and 80 years old. The ship Is going to be refurbished in a few months and it is time. There was one big problem on the ship and one only, our room, the sky suite number 7356, had tremendous engine noise and vibration. There was nothing to be done about it. My husband could probably sleep through a bomb dropping but I had very poor sleep on the cruise. That’s The reason for the three rating. this was our 3rd time in a sky suite on the corner, and the first time with a problem. They gave us a nominal credit of 600$ for the inconvenience. My personal uneducated theory is that we motored faster than was good for theship , since on the short runs the noise was much less. Otherwise, the cruise was great. My daughter and family are vegetarians and they loved the food. My husband would like to eat in luminaire forever. We were treated like royalty. My granddaughter was over the moon. I wanted to cruise on the edge, but I feel the sky suites are overpriced . In fact, our suite was expensive, which I was ok with until I found out they were offering them to people at a reduced price after we booked through a bidding process. I also find that the captains club is pretty useless. We are now elite. So yes I’m pretty picky but then again I’ll probably be back. But not in the corner! Gym is heaven! Entertainment great. Read Less
Sail Date November 2018
This was a first time cruise for my daughter. I’ve cruised many times before but this was a chance to see if she liked cruising and a chance for us to spend time without the husbands. It was everything we hoped it would be. The food was ... Read More
This was a first time cruise for my daughter. I’ve cruised many times before but this was a chance to see if she liked cruising and a chance for us to spend time without the husbands. It was everything we hoped it would be. The food was great, the service second to none and overall it was just wonderful. The ports of call were interesting and fun. The ship was well cared for and spotless. Embarkation and debarkation were speedy and we were welcomed on board with a glass of champagne. My daughter would now do a cruise with her husband, something she was afraid to do before. I didn’t have any doubts with Celebrity as I knew we’d be well looked after throughout our whole trip. The only problem was it was to short. We are already looking forward to our next cruise. For anyone thinking of trying cruising, this Caribbean trip is ideal. Read Less
Sail Date November 2018
Background Information: This was my 16 cruise and most expensive. I wanted to take my daughter with us but she had weight loss surgery and a significant other at the time. So it was my Wife (59), my son (32) and myself (61). Life is to ... Read More
Background Information: This was my 16 cruise and most expensive. I wanted to take my daughter with us but she had weight loss surgery and a significant other at the time. So it was my Wife (59), my son (32) and myself (61). Life is to short to I prefer a suite. The adults in a room made the difference is categories of suites. We choose the "Celebrity Suite" due to an enclosed master bedroom vs. a "sky suite'. If there are e in the room go "Sky Suite"; 3 in the room go "Celebrity Suite"; and with 4 go "Royal Suite". Let start this review with three facts. 1) No cruise or vacation is perfect; 2) You get out of your cruise, what you put into it. I did a lot of due diligence to make sure the cruise was great and my families attitude was great throughout. 3) I book my wife's 60 birthday present cruise for November 2, 2019 on the Equinox in the Royal Suite with three of her friends. Please keep all this in mind when you read on. Hotel Pre-Cruise: I traveled a lot in my life. I always come in the day before a cruise to be safe and reduce stress. I booked the Kimpton EPIC Hotel 5-star hotel on Priceline.com for $125.00 per night. We Ubered from the Miami Airport to the hotel at 5:00 PM to miss the traffic. We Ubered from the hotel to the port the day of the cruise. It was 5 minutes to the port. Always look at Miami traffic patterns. Remember due diligence. Embankment: 10 minutes and on the ship. It helped we were in a suite. Remember to tip the baggage guy at the port entrance and make double sure ALL your bags have your name and cabin number on them. This this luggage guy a tip. They can make or break your cruise, believe me. The Celebrity Staff escorted us to Michael's Club for ship snacks and a adult beverage. Michael's Club is a private on-board club for frequency Celebrity Cruisers of Suite Guests. Cabin: As indicated above, we choice the "Celebrity Suite" on purpose (See above). The suite was GREAT. Lots of room, plenty of storage, large doubled sized deck with table chairs/plus two lounge chairs and a bottle of wine for my wife. Please know my pre-instructions to the butler was to empty the refrigerator and cabin from any up sale beverage & food items. Also the brand and type of wine my wife liked. The butler accommodated us. Room was ready at 1:00 PM. Dining: The suites only dining room called the Luminae was absolutely GREAT in every way. The food was made to order, they would get you anything from the main dining room if you wanted also. The staff was outstanding with a few exceptions. The person in charge of selling the specialty restaurants was over selling like crazy. I did not like this or any other overselling on any cruise. The specialty restaurants were average at best. Save your money. The Tuscan Grille is a total pass. How do you do bad veal in an Italian steakhouse???? The Ocean View Café buffet was plentiful and average to below average except for breakfast which was simply OK. The Mast Gill by the pool for burgers was 2 best burger on the ship except for the Luminae Burger. The main dining room we did not visit but heard it was so, so. Entertainment: Awful. But I knew that before we go on this or any other ship. Spa: Sorry to say this but the Canyon Ranch who runs the spa was just average. We got 7 massages online. My wife had 3 and I had 4. The representative of the spa met us in Michael's club on day one. I bough my massages during a pre-cruise spa flash sale. When on bourd I wanted to get access to something called the Persian Gardens an extra place with privacy, sauna and steam rooms. The representative told me my flash sale price was not in effect because I did not buy four massages each. Day one, I checked and double check my facts before cruising. I was pissed off. So I called Canyon Ranch from my cell phone and they took care of it. So I would pass on more then one massage, I would never get the Persian gardens again, it was a waste of money. Finally, I hate the upsell, hate it. I should have spent the $1100.00 I paid for Massage Envy who also upsell like crazy. I expected more. Butler: Comes with the suites. She seemed a bit overwhelmed at times. However, she was very good. We had the premium beverage package so every day the room was stocked with bottle water and soda. A few days he brought more wine. Bars: Again, we had the premium beverage program with the suite as a perk. So all drinks were part of that program. Best Bar was the Martini Bar. Worst was the pool bar which my wife had to wait over 20 minutes to get a drink. They took everyone except her. So I gave a pool service $5.00 and said, DON'T let her get thirsty. He never missed and even said thank you. The bar across from the fancy jewelry store is my second best bar. The Fancy Jewelry Store: The rudest people on the ship. My wife went in without me three times and it was as if she was invisible. So, hate to say this but, I went in then with my Rolex Presidential Platinum, got a salesman by flashing the watch and called my wife to join me. They saw her then. I am serious here, go to the better stores on the island, rude is rude. Unlimited Internet: Not great but needed. Prepaid Tips: Minimum, if someone did a great job, give them a bit more. Like butler, servers and the occasional tips for bar workers. Best Idea: First do the glass blowing for two, very cool. Second use the coffee shop with the fresh baked deserts every day and twice a day. HUGE success. One more story, has to do with communication. When I got my wife and my cards they did not include the perk of the premium beverage package. The representative said it might be because the third person in the room I was getting really mad. Remember, I am a detail guy, I don't miss this stuff. Then she saw my face and said the right thing. "Let me take your card and call the land office". Perfect, fixed in 10 minutes. Not her fault. Should not have happened. But not HER fault. I did the best I could do on this review. I left out the ports because I have been there so many times before. It is all about the ship for me. Remember, I booked the Royal Suite for my wife's 60 Birthday. If I did not have a great time, I would never have done that. But unless we are all transparent in our reviews with a third party source, we don't help each other. Hope you like my review. Read Less
Sail Date November 2018
Restaurant was great- dont need to go to upscale restaurants- ship is poorly layed out. there were 5 ports of call. Porta Cana was terrible- water to rough and took 30 minutes by boat to get there-each way. Nothing to do on ship when ... Read More
Restaurant was great- dont need to go to upscale restaurants- ship is poorly layed out. there were 5 ports of call. Porta Cana was terrible- water to rough and took 30 minutes by boat to get there-each way. Nothing to do on ship when there is a port stop. Everything closes and there are no activities. Game shows are in a very small area with few seats. Late game show as to late- most people had gone to bed. Not only do they want $14.95 per day for tip they also want an additional $8.50 for wait staff, $3.59 for room stewart and $2.00 per day for clean up staff. We are talking $400. thats like $400-$500 just for tips. REALLY! The shows were good except for one comedian. Cruise director was great but just not enough activites on board. Cabin was good although when you asked for extra towels or washcloths they balk. I would go again but with other people added because it was boring Read Less
Sail Date November 2018
I had shopped a number of Eastern Caribbean cruises before choosing this one. Knowing we will always pay a little more for holiday cruises I was diligent in comparing what we were getting. I am Platinum level on Princess, have sailed ... Read More
I had shopped a number of Eastern Caribbean cruises before choosing this one. Knowing we will always pay a little more for holiday cruises I was diligent in comparing what we were getting. I am Platinum level on Princess, have sailed with NCL and Royal Caribbean. I read the reviews, looked at the amenities and choose this one for the ports, cost, and value for the $$. We choose Concierge level with all of the perks- wifi, tips, drinks and OBC. Getting on and off the ship was a breeze- the cabin was perfect- nice shower, large bed, veranda, couch and coffee table, our cabin steward made the room up 3 times a day, afternoon snacks, chocolates on our pillows and always had a smile-he knew our names as we boarded the ship. We were pleasantly surprised to get a window table for the four of us at the early (6pm dining) seating. The menu always had a great variety and the staff would not let you leave unless happy with your meal! We also had a wine somelier who never let our glasses go empty. We were hoping for a traditional Thanksgiving dinner, but at the end of the day we all ordered lobster or rack of lamb instead. LOL - They did offer a traditional dinner, we only enjoyed the pumpkin pie. We are good tippers and although tips were included we noticed that we received no special attention by leaving tips at the bars, in the room or dining areas. So we waited until the end of the cruise to leave money for our regulars. The buffet was better than any other I have seen - the quality, various selections, cleanliness was all very appealing. The ports were great- none of those cruise line owned islands that rip you off (NCL)- Our only complaint would be not enough day light in Puerto Rico - we arrived at 3:30 pm, and being unaware of the 30 minute tender time from the ship to Punta Cana - we almost missed our excursion. The ship entertainment was above average- like any other ship they had a variety of entertainers and a daily newsletter filled with things to do. Of the four of us 3 are smokers - places to smoke are getting smaller and smaller and in less and less areas. No cigar bar, no smoking in the casino, but as is almost everywhere else it is understandable. You will always hear an earful from other guests, both good and bad. All I can say is our friends who went with us and were not keen on taking a cruise asked me when and where I was booking out next Celebrity cruise .. I admit with the value we received I will not even look into other cruise lines again. I am hoping it is not because the Equinox is going in for a redo in a few months. Read Less
Sail Date November 2018
Firstly, can I state the obvious, we all want different things from our cruises - so this is just my view of things having now done cruises with Royal Caribbean, P&O, Cunard and Celebrity (we sailed on Constellation prior to this) ... Read More
Firstly, can I state the obvious, we all want different things from our cruises - so this is just my view of things having now done cruises with Royal Caribbean, P&O, Cunard and Celebrity (we sailed on Constellation prior to this) We chose Equinox because the reviews for this ship is consistently better than other ships (particularly P&O). Having now travelled on her I would summarise my thoughts as follows: Food - Main Dining Room (which used almost exclusively for every meal). A high standard but no better or worse than any other cruise line we have been on. We only used the "canteen" a couple of times but rated it the best we had been to. Food was generally hot, great choice and it didn't feel caotic. Entertainement - Not great. Having said that I should caveat the comment by saying that the shows were clearly geared for an American audience (and we are Brits). P&O provided a better variety of shows and the comedians were aimed at a British audience; so no surprise that we preferred it. I guess it can also depend on which week you are on the ship as to which acts are performing Service - Very mixed but generally poorer that we have experienced with any other company. The best service we received was in the main dining room. The worst was the bar service. There was always a queue for drinks, with too few bar staff on duty. In addition, on other cruiselines, there have been waiters wondering around taking drinks orders (be it on the sun deck or in the theatre). On Equinox they were virtually non existant. The strangest one for us is that on everyother ship, our room attendant has always made themselves known and have even occasionally done the infamous towel sculptures. On this cruise our stewardess never introduced him or herself. So our overall summary is that whilst we loved the layout of the ship, there wasn't anything that made us understand why Equinox rules the seas. Read Less
Sail Date November 2018
Having sailed on The Equinox before we know the quality of service we would receive and we were not disappointed. From the minute we walked on the ship, till the minute we walked off, we knew this to be true. Calli in Michael’s Club, ... Read More
Having sailed on The Equinox before we know the quality of service we would receive and we were not disappointed. From the minute we walked on the ship, till the minute we walked off, we knew this to be true. Calli in Michael’s Club, Jamey, our butler, Victoria, in Luminae, Yan, our Sommelier, Sara and Rai in Michael’s Club. We always think no ship can compare. Thanks to all that smiled and said Good Day everyday. The ship needs a “spit shine” and it will happen next May. Can’t wait to see her renewal. Our cabin, in the aft, was amazing with a wonderful balcony. Weather was perfect, that always helps. Itinerary was great. Miami has changed dramatically over the years. The Brickell area has some good restaurants but the other areas nothing special . The Sky Lounge has become quiet but I understand it will change to suites. Martini bar was exciting, as always with some of the most fun staff at sea. Read Less
Sail Date November 2018
Loved everything about our cruise on the Celebrity Equinox (husband and i). Maybe it was because we were cruise virgins but we had a fabulous time in this lovely ship sailing around the Eastern Caribbean. We stayed in Miami for 3 nights ... Read More
Loved everything about our cruise on the Celebrity Equinox (husband and i). Maybe it was because we were cruise virgins but we had a fabulous time in this lovely ship sailing around the Eastern Caribbean. We stayed in Miami for 3 nights before setting sail and really enjoyed touring round the different sites in both Miami and Miami Beach. On the day we were to set sail we caught a taxi to the port. Embarkation was calm and smooth and a couple of hours later we were able to go to our balcony cabin on the 8th deck (aft) Room was so comfortable and quiet and spotlessly clean. All the staff were lovely and extremely attentive. Our cabin steward Kadek was brilliant and was always there to give us a cheery welcome. We ate in the silhouette Dining room and also had specialty cuisine at Tuscan Grille which we enjoyed immensely but to be honest we enjoyed the less formal way of eating at the Oceanview cafe. The variety and quality of food we thought was excellent. The entertainment was good and we went to the theatre several times. We booked our own excursions separately and we found this worked very well and were much better value. The ports of call to San Juan, St Maarten, St Thomas, Punta Cana and Nassau were all enjoyable. On arrival back at Miami disembarkation from the ship was well organised but Miami port was chaotic with several large cruise liners having returned the same day. We were lucky to find our taxi amongst the throng of people and traffic. We are already looking at our next cruise and will definitely be considering Celebrity Cruises. Read Less
Sail Date November 2018
This was my 13th cruise and our 7 year old's 6th cruise. We have sailed on NCL, Carnival, and Disney. This was our first Celebrity experience and I have to say we WILL book again with this line. From the moment we booked (though ... Read More
This was my 13th cruise and our 7 year old's 6th cruise. We have sailed on NCL, Carnival, and Disney. This was our first Celebrity experience and I have to say we WILL book again with this line. From the moment we booked (though cruisesonly.com) it was smooth sailing. We got a balcony room (8242) and the perks offered to us were wifi, premium bev package, prepaid gratuities for 2 and a $300 OBC. We got all 4 of these, BTW. The price for this cruise was more than we had generally spent for NCL, but less than disney by a long shot. We DID have to drive to Miami though and that added 2 days and 2 hotel bills to our trip. We arrived about 30 minutes before our embarkation time but had no problem getting in. We got an "elephant" boost to the front of the line. (our son had a new stuffed animal with him and there was a line open) I would not count on the elephant boost, but even if we had to wait in the regular lines embarkation wouldn't have taken more than 30 minutes or so. We arrived on the ship and were greeted with champagne. It was a little warm and a little flat, but not a gesture that anyone other lines we had traveled on had done, so thumbs up. We were hungry so we headed up to the Ocean View Cafe. Lunch was delicious. Prime rib, paninis, pizza, huge salad selection and a huge selection of international foods, oh, and of course, ICE CREAM. (NOT soft serve). ALL the staterooms were ready at 1pm. This was announced to us when we arrived. It was nice having our stateroom ready at a certain time. That way we knew not to stand around and wait or try to sneak in. The stateroom was probably the best layout we have had. I know what you are thinking. Aren't all staterooms about the same. Well, yes and no. While the set up of the room was basically the same, there were several cabinets/drawers in both the main room and bathroom. I would have liked the closet to have one side hanging and the other side shelves or drawers, but we managed. Our room had a pull down bed and a trundle. We were only traveling with one child so we elected to use the upper berth. The TV had limited channels but had on demand movies for free. We watched Deadpool 2 about 15 times. The balcony was roomier than any other we had been in before and our steward kept the room tidy and kept our cooler full of ice for us at all times. Staff to guest ratio is about 1:2 so service was spectacular. I was worried about having a 7 year old on a ship who guests average 58 years of age but we were pleasantly surprised to see a good number of kids ranging in ages from newborn to 18. The kids club was very well organized and they did different activities each day and many of them allowed the parents to join. ex Silent Disco and Family Movie time. FYI, you can TOTALLY take kids on a Celebrity cruise. The food was as good as most cruisers say on Celebrity. The lamb chops were OMG nom nom nom. The menu includes selections that change daily as well as standards like caesar salad, shrimp cocktail and NY strip. We also tried the Silk Harvest restaurant. It was fine (we weren't interested in the menu on night 3 so we tried something different). Service and ambiance at SH was great and the food was good. I have had better Asian Food. If you go on Celebrity, make sure you download the app. It allows you to see the daily activities and menus any time you want. Our server, Millie, was great. She knew the menu inside out and always made great suggestions. She always made sure our son had his food out a few minutes after our appetizers came out so he had something to eat while we were eating and didn't have to wait for "entree time." The single biggest disappointment was the evening entertainment. We have been on cruises where we had Broadway production shows almost every night. Comedians were in the comedy club (not main stage generally) and we could always expect to be wowed on the main stage. That didn't happen this time. The QUALITY of the Equinox entertainment crew was fantastic, but they only did one big production number, Toppers. It was visually beautiful, but we couldn't follow the story line. If you want to get a chair around the pool, go early. This does NOT mean put your towel and book on a chair at 7am and don't come back until noon. We saw so many people do this and it made a lot of people angry. We are early birds, so putting a towel on a chair at 6:30, having a cup of coffee and some fruit and being back at our chair by 7:45 felt okay to us. We were gone by noon most days (that is when the loud music started) and the sun got too hot for us. One of the pools became the "kids pool" and that was fine with us. The splash pad was fun as well. The servers around the pool were all over the place but not pushy. I think just about everyone had a beverage plan of some sort so no one had to sign receipts and it was a much smoother process over all. My husband went to the gym several times and it was very well appointed. The Aquaspa Cafe had delicious and healthy smoothies and snacks. We didn't spend any time in the solarium since we had a kid. The casino took our money and the table games were too expensive for us to feel like we wanted to spend any time playing them. If you drink, the premium beverage package is totally worth it. There wasn't a single drink we wanted that wasn't included. We were also able to get glass bottle liters of evian, vitamin waters, red bulls, lattes etc. We had a medical emergency prevented us from going to Puerto Rico and we had to spend the day in Nassau (which we hated) but I didn't hear too many people grumble about it. We never book shore excursions through the cruise lines. We like doing things on our own and at a better price. We chose to go to Water Island in St. Thomas. We rented a golf cart from Rachel's and drove around for a bit before going to Heidi's at Honeymoon Beach. There was a lot of damage from the hurricanes last year, so things were pretty basic. Bring cash. In St. Maartin we went on a day sail with Random Wind Charters. I highly recommend this. The crew and boat was fabulous, water beautiful, lunch really good, and value for money was at the top of our list. This is NOT a snorkeling trip. It is swimming, kayaking and paddle boarding, and being on a beautiful boat in beautiful water trip. Getting off the boat was, perhaps, easier than getting on. We chose to self depart and we had our luggage downstairs "in line" by 6:30. We started moving at 7 and were IN THE CAR by 7:17. I am NOT kidding! Oh, also, I have NEVER been on a cleaner ship. I thought Disney was amazing, but Celebrity puts Disney to shame. The bathroom floors by the pool were NEVER wet. There were bathroom attendants in the bathrooms most of the time. Individually rolled cloth towels replaced paper towels etc. The public areas, halls, balconies, jogging court etc. were pristine. Read Less
Sail Date August 2018
After a horrible booking experience with RCL (we lost $750 due to a dishonest RCL cruise planner!) we decided to try Celebrity and now we are hooked for life. The service, food, amenities and entertainment were all top notch. We know that ... Read More
After a horrible booking experience with RCL (we lost $750 due to a dishonest RCL cruise planner!) we decided to try Celebrity and now we are hooked for life. The service, food, amenities and entertainment were all top notch. We know that Celebrity is a subsidiary of RCL but had a vastly superior experience than our prior RCL sailing. My wife and I traveled with our 19 yr old son and he had a great time as well. Our concierge service was outstanding. The fruit and canapés delivered to our cabin each day was very welcoming and appreciated. This was the most relaxing cruise we’ve ever been on. We had a premium restaurant package for three nights and we thoroughly enjoyed the food and service. It was a nice change from the main dining room. Murano, Tuscan Grill and Silk Harvest were outstanding. Our itinerary took an unexpected change from San Juan when a passenger needed emergency medical attention and we diverted to Nassau. My son was disappointed because we booked a Bacardi tour. As far as Nassau goes: been there, done that and not enough time in port to take a trip to Paradise Island. We just walked around the main shopping district. St. Thomas and St. Maarten were great beach days. The fitness facilities were first class. We now love Celebrity Cruise lines! Read Less
Sail Date August 2018
Having cruised for the first time ever on Norwegian Epic last year in the Med we decided to try something different this year and hit the Caribbean. The choice came down to RCL, NCL, Princess or Celebrity, I figured we weren't really ... Read More
Having cruised for the first time ever on Norwegian Epic last year in the Med we decided to try something different this year and hit the Caribbean. The choice came down to RCL, NCL, Princess or Celebrity, I figured we weren't really a Carnival family. Celebrity was an awesome choice, the ship was stunning, the crew friendly and none of the venues ever felt crowded or overly busy, even on sea days. Check-in at Miami was super smooth we dropped off the hire car at the Intercon Hotel at Bayside, a 10-minute cab ride we were at the side of the ship and onboard within 30 minutes of arriving, being in a Concierge cabin has its benefits. A slight hitch on day one, instead of waking up at sea en-route to San Juan we were tied up in port, in Nassau. A passenger had fallen ill overnight and the ship had to divert. Everything was dealt with smoothly, we would have a day in Nassau, tours would be refunded, no hassle. The rest of the cruise went off without a hitch: Cabin: C3 cabin on deck 10 very spacious with plenty of room for our son to join us. Certainly a larger cabin than Norwegian Epic with a more sensible bathroom arrangement, eg everything was inside the bathroom as opposed to spread around the cabin! Food: We dined in the main dining room every night, the food and the service were so good there was no reason to visit any of the supplementary restaurants. Entertainment: The Theatre was a great setting, while there was a great mix of shows from solo singers, comedians musicians but it would have been good to mix in the odd branded or West End/Broadway show to anchor the weeks entertainment with a real event to look forward to. The movies were good however, a nice prequal to dinner. Ports: Can't comment on San Juan, but St Thomas was lovely although the turtle snorkling trip was a bit on the short side, barely 30 mins in the water. Decided to take it easy in St Maarten, a $7 (per person return) water bus ride to the beach leaving straight from the port and $20 for 2 sunbeds on the beach with WiFi was a great way to relax. Spoke to others who'd paid $45 each for a beach trip at the Cruise Desk and basically did exactly the same trip we had made!! In summary: Althought only our 2nd cruise I would certainly try Celebrity again, worth every penny. Read Less
Sail Date August 2018
Originally selected to celebrate a friend's 50th birthday party on a ship with an awesome destination, few kids, no rowdy and lewd drunk guest, and various elegant accommodations. Although the elegancy was very well presented, there ... Read More
Originally selected to celebrate a friend's 50th birthday party on a ship with an awesome destination, few kids, no rowdy and lewd drunk guest, and various elegant accommodations. Although the elegancy was very well presented, there were very few small kids, and all the guests seemed to be mature and well behaved the ship's leadership itself is what spoiled the cruise. I don't feel that the Celebrity Equinox under its leadership of Captain Dimitrios Manetas is an honest ship. Very little empathy was given for cancelling a Marquee destination on my 7 days 3 destinations trip leaving me with 5 days at sea and only two stops. I understand natural disasters may change an itinerary but this Captain had very poor insight into making a decision early enough to plan empathic entertainment accommodations or a replacement port. The ship set sail on Saturday and the port (San Juan Puerto Rico) was cancelled in less than 48 hours after sailing with prior knowledge that a storm was in the area. The evenings entertainment was not reasonably boosted up to give an impression of being sorrowful that the port was closed. The Cruise Director Maarten Breuls offered the same schedule of entertainment as if nothing had changed with the exception of adding a glass blowing presentation that was previously offered and shown again in the days following the cancelled port. I do not believe that Captain Manetas understands that destination is an important point of consideration when picking a cruise. When a desirable destination is found most of the other stops along the way becomes least important. If the St. Maartin or St. Thomas ports were closed I don't feel it would have made as much of a difference as having the most desirable port, San Juan closed. There was also a medical emergency on the ship. The Captain and his Guest Relations Officer tried to use the excuse of "saving a passenger's life" as a reason the guests should be understanding of the San Juan destination being cancelled. The storm I can understand but it is the ship's responsibility to respond to medical emergencies while attempting to continue on with the ship's itinerary. The Captain repeatedly made it appear as the passengers chose to "save the life of another guest" and not go to San Juan. Although I would want the ship to respond to my family and friends' medical emergency I certainly would not want to interrupt the vacation of over a 1000 other passengers to the point that their itinerary is drastically changed as I know ships are trained and equipped to deal with these emergencies. The Captain did not even offer a substantial On Board Credit to make up for having an additional day at sea. Whatever the reason for cancelling the port stop rather it be weather or a medical emergency the Captain did not try to accommodate or refund the other passengers. It appears the when the destination port loses all the guests and their shopping money the Celebrity ship wins their shopping and entertainment funds. The Captain won more money for Equinox buy cancelling San Juan and not offering any On Board Credit refunds. This is a very dishonest practice that I would not want my family and friends exposed to if given another choice. As a former guest of various cruise ships Royal Caribbean Cruises Ltd. should be embarrassed by the poor mapping and weather foresight of Captain Manetas and the very limited entertainment offerings from Maarten Breuls on a day when a popular destination was cancelled. I was able to enjoy the Specialty Dining options: The Tuscan restaurant was elegant and the food was great but to be honest I could not remember it as much as when I came from the Murano French restaurant. The Maitre D' at the Murano was fabulous! The five or maybe it was seven course meal kept coming. We were so full we wanted to run out. The food was so delicious we couldn't leave any behind. The Maitre D' in the Silk Harvest Asian restaurant was also very friendly and accommodating to our needs. We loved the way he suggested food items that we would have not chosen before he suggested them with no risk of having something else if we did not like them. the entertainment on the ship in the Equinox theatre was good but not as great as I have seen on less expensive ships such as on mid level Carnival and NCL. The live entertainment was poor. They had a one act that was always seeming to be playing and the singer had some style with she sang the songs in an off tempo and pitch on purpose. Everyone I heard commenting were wondering if she thought that was cool. Unique isn't always creative. To be honest is was annoying. There was no R&B, Soul, or Pop live bands. If they think there was - shame on them. Again, I've seen better bands on least expensive ships. These acts were so mundane I thought they were for senior citizen home entertainment. There were very little things to do for the young and/or chic crowd that was not very pretentious unless you were at the World Class Bar or Martini bar. This is a very dressy crowd from 5 PM on which is fine but if you were not yet ready for that you had very few spots to go for other types of entertainment and activities. They force you into cliques and the biggest crowd is the expensive watch buying and premium liquor sipping groups. Very Boogie. No outside on the deck dances for adults and club goers and GET THIS not a single barbecue deck party. The only open air food service near the pool only served burgers and fries. To get food or drinks near the main pool was a hassle and a trip. No on screen projections or outside bands near the the pool on a risen center stage like other ships. If you were about the pool then be about the pool and keep out of the way of the big spenders who dominated the rest of the floors near the grand stairway. ALL day long all you hear is promotions to upgrade your drink package. If you do not plan to get wasted or near wasted every day of the trip its probably not the best purchase to make. Buy if you are a big drinker and can drink for several days straight. On this ship ou might need to when they give you extra days at sea. Read Less
Sail Date July 2018
Wife and I wanted to try a new cruise line since we have had several cruises with NCL,Carnival and RC. We like this itinerary to Key West a port we have yet been too and met our timeframe for a June cruise. We also bought into the ... Read More
Wife and I wanted to try a new cruise line since we have had several cruises with NCL,Carnival and RC. We like this itinerary to Key West a port we have yet been too and met our timeframe for a June cruise. We also bought into the awards Celebrity has incurred with cruisecritic as a top line. Not to many kids on the ship mostly crowds of over 50. Pros- service number 1. Room Stewart each time we headed to room ge would key the door an open it for us. Main dining room crew work very hard, please us each night. Food was excellent in the buffet and main dining room each day. The ship had no smoking policy in casino, this was great. Practically all the ship is smoke free. Except one area on side of ship designated. Comedy show was very good. Cons- no bells and whistles on ship, no water park slides for kids, pool was kinda awkward being divided up as it was. Entertainment was liken unless you like song and dance. We did one specialty restaurant. The Tuscan Grill, food was good service was liken, sit at table a long time with no refills. No chocolate milk is served on ship. We did self assist since we had a 10AM flight. We got to the Essemble Lounge at 6AM, we were let off ship at 7AM, we were at our gate for departure at 8AM. I would not recommend this ship for families due to things for kids to do. In summary we had a great cruise. Read Less
Sail Date June 2018
My 2nd cruise with Celebrity. I upgraded to a Suite this time around, and while i was unimpressed with the service and treatment on my first go-round, I now understand the Celebrity experience. The suite was amazing, service only had a ... Read More
My 2nd cruise with Celebrity. I upgraded to a Suite this time around, and while i was unimpressed with the service and treatment on my first go-round, I now understand the Celebrity experience. The suite was amazing, service only had a hiccup or two, and the food was stellar. Suite 2146: Notes for those considering an aft corner suite - DO IT. You get a solid 170 degree view, sunsets AND sunrises on your trip, and an unparalleled view of the clouds, storms, weather changes, islands, etc. Breathtaking. For those considering on on Deck 12...think carefully. I read all the other reviews and was slightly concerned regarding the scraping of the deck chairs above from the OceanView cafe. And... It was absolutely annoying, requiring zen-like focus to remind myself that I'm on vacation in a fancy suite, and nothing should be bothering me. However, it was a total bother, to be honest. Early in the morning until late at night, screeches, slams, rolling trays, heavy footsteps. Sheesh. It became as regular as the ocean waves, and often loud enough to wake us before our alarm in the morning. Definitely disrupted the occasional afternoon nap. Only if I was offered this room at a steep discount would I consider it again. The balcony did have a huge overhang, which ensured 100% privacy, shade, and shelter from a storm we passed through. The porthole view was partially blocked by a windowcleaning apparatus and mostly blocked by condensation/sea spray buildup. Food: We ate at Luminae each night, room service each morning, and occasionally at the buffet for lunch/snacks. The Luminae staff - Soner, Diana, and Puti, were the highlights of our trip. We tried Aqua once...never ever again. I'm a snot about food, and I openly admit it - Luminae's food was stellar, creative, beautiful, and fresh. Aqua's food was the same food found in the buffet, but served on a plate to your table. I won't get into all of the mistakes made on the service end...but an applebees-worthy crabcake served on a bed of old, brown-edged chopped romaine is NOT my idea of a good starter course. Tough steak with bland brown....gravy(?) and generic zucchini quarters didn't make anything better. Israeli couscous with sundried tomatoes and whole green olives (with the pimento tyvm) was the vegeterian dish...and I would have expected the same from an airport restaurant. I don't know what the selling point is for the Aquaclass cabins is, unless you're spending your whole trip in the Persian Garden. Aqua's menu wasn't any fresher, lighter, or more inspired than what you'd find in the salad portion of the buffet. We did the behind-the-scenes tour, and highly recommend it. It was so cool to learn about how the operation works, and meet the people who keep it all going! Read Less
Sail Date June 2018
We sailed on the Equinox before and like the layout of the ship, it is easy to find your way around. We purchased Concierge level cabin and it was a good decision. We had easy priority boarding as well as departing the ship. Really ... Read More
We sailed on the Equinox before and like the layout of the ship, it is easy to find your way around. We purchased Concierge level cabin and it was a good decision. We had easy priority boarding as well as departing the ship. Really Good Things: SUNSET BAR: We especially like the Sunset bar with the grassy area. What a treat to have a cocktail and a cigar in the evenings. The bartenders are really friendly, and they stock premium liquor. TUSCAN GRILL: The best restaurant experience was the Tuscan Grill. We ordered 1/2 servings of main dishes so we could taste more of the items on the menu. Be advised, even 1/2 servings are way larger than expected. The best items we had were the lobster alfredo pasta and the short rib pasta. Both were excellent. The lasagne was bland, and the pasta carbonera was just okay. Since the two entrees were so wonderful, it was okay that the other two were average. PORTS OF CALL: San Juan - arrived late in day so took cruise ship's walking food and culture tour, great food and interesting history stops (e.g., burial church of Ponce deLeon); St Thomas - took cruise ship's excursion "St John on your own" ferry to St John, hired taxi and went to Trunk Bay for swim/beach - not crowded. Beautiful. People were snorkeling as well; St Martin - hired a driver to take us around from Diederick SXM Tours, our driver was Diederick himself! Great time. He took us everywhere we wanted to go including French side for shopping, and Simpson Bay beach for lunch and sun/swim. Okay things: MAIN DINING ROOM: The main dining room was pretty good - we ate there a few times. One night they had lobster tail and it was surprisingly tasty. BUFFET: The Buffet was good and offered interesting food options (Indian, vegan, Asian) but as far as we could tell, the carving station never had roast beef - they had pork, ham, and meatloaf (I know! who would have figured the carving station had meatloaf?) Not so good: PREMIUM LIQUOR OFFERINGS: We bought the upgraded beverage package but were sad to find out that many of the bars on ship did not stock the best premium brands. We had to bar-shop to find them. It was obvious that the cruise line wanted us to settle for what was available at the most easily accessible bars. Now our pet peeves: POOL: Everyone looks forward to pool time! However, the pool chair situation is abysmal! People would reserve 4 to 6 chairs early morning and not come back to the chairs for 2 to 4 hours! In one instance, we complained to Carlos, the pool monitor and he said he hadn't observed this happening even after 2 different parties told him about it!!! In another instance, one family reserved TWO SETS of chairs for their use, one set in the sun and another set under the canopy. One morning we had been in our lounge chairs for at least two hours and next to us were 4 chairs with cruise ship towels on them for the entire time, there were no personal items on them, A lady came and took the lounge chair next to me and was there for 1/2 an hour when 4 people came up and said that she was in their chair, that all 4 chairs were theres. They intimidated her enough that she left. Cruise ship management of this abuse was non-existent. By 9:00 a.m., 75% of the lounge chairs had towels (and maybe a flip flop or book) on them "reserving" them for hours. There has to be a better way to handle this equitably. We will seriously consider another cruise line next sailing for this reason alone MARTINI BAR: The Martini Bar is such a unique spot to have a martini on the frozen bar! However, it was always crowded - to be expected - BUT the bartenders had to be cajoled to wait on us and they didn't make the drinks according to the bar menu (more than once). When called to their attention, they just laughed and acted like they were doing us a favor to fix them. They seemed to be more interested in currying favor with their regulars in order to garner tips. STAFF: The Staff were a real surprise. With a few exceptions (our cabin attendant, the Sunset Bar bartenders, and some of the servers who worked the buffet bars) staff were obviously not happy to be there. It used to be such a joy to interact with the staff on cruises, they would smile and be welcoming and friendly. Not so on this sailing. There was definite "attitude" as if they were doing us a favor by serving us. It is the little things that make or break a cruise since there are so many choices, these "little" irritations are reasons we will shop around. Sadly, we really like the Celebrity Equinox but not enough to give it another chance for our next cruise. Read Less
Sail Date June 2018
We wish to compare the two suite class ships, Equinox and RCL Allure. We sailed in cabin #1663 S1 300/57 sq ft on Equinox, and on RCL Allure 7-15-18 cabin #14644 OS 556/243, though bigger only used 2/3 of balcony.Comparing the suite ... Read More
We wish to compare the two suite class ships, Equinox and RCL Allure. We sailed in cabin #1663 S1 300/57 sq ft on Equinox, and on RCL Allure 7-15-18 cabin #14644 OS 556/243, though bigger only used 2/3 of balcony.Comparing the suite options.Found the food which had been very good in the Coastal Kitchen one year ago same ship same time, not as good this year. Same breakfast lunch menu every day on Allure.Upholstery in Coastal Kitchen and lounge needs to be changed. Windows in Luminae need to be cleaned. Equinox entertainment is really boring,especially Topper and Elysium. Though the cast was great, the production lacks. Entertainment aboard the Allure is much better.Suite guests be aware that reservations are required for the Comedy Shows, on the Allure, otherwise the Host will wait list you in a separate line until all reservations are filled, and you are left to fight for what is left. You can book all the Comedy Shows with your concierges every night to avoid the embarrassment. Also, suite guests, please be advised that beverages are complimentary only in the Coastal Kitchen and Lounge, red wine is limited to one cabernet and one merlot. Premium beverage package on Equinox is far superior and included in their 4 perks booking special for suite guests.Decided to book on board another Equinox, but instead of booking Allure we opted for the Symphony. We specially enjoyed Michael's Club on Equinox. The pastry chef is better on Equinox. Enjoyed the concierge service on both, especially debarkation right to baggage. Though on Allure you meet in the Coastal Kitchen deck 17 wait for elevators, congregate in the Champagne Lounge, deck 5, for a special lapel sticker waiting for the elevators to bring down the rest of the suite guests before as a group you disembark. On the Equinox you all meet in Michael's Club and are escorted off from that deck. Read Less
Sail Date June 2018
After returning from a superb week on the Equinox, I am amazed at any negative review from other Cruise Critic members. Some negative reviews mention the crowds at embarkation, the pool bar, buffet and pool; however, crowds should be ... Read More
After returning from a superb week on the Equinox, I am amazed at any negative review from other Cruise Critic members. Some negative reviews mention the crowds at embarkation, the pool bar, buffet and pool; however, crowds should be expected if you travel on a late June cruise! Also, I liked the way ALL passengers were treated well despite their stateroom price or number of previous Celebrity cruises. The ship is beautiful and well-maintained, and dedicated crew members constantly cleaned the restrooms outside the pool and dining rooms during busy times. Service is delightful in the Silhouette dining room and specialty dining rooms. The Tuscan Grille and Silk Harvest with maitre’d Mr. Amir are not to be missed. Order the lemon cheesecake! There is a charge for specialty restaurants, but it is much less than anyone would pay for such meals off the ship. The gym is good, and we saw many passengers enjoying the yoga and spin classes. We didn’t want spa treatments and weren’t pushed to take a long spa tour like other cruise ships push the first day. Cabin storage is small, but it is adequate for two people. Our cabin was meticulously cleaned twice each day by Dameon. Singer Sashi entertained crowds each night (don’t miss her sweet voice) and the two comedians on board were hilarious. The Silent Disco is also a fun event, so they repeated it three times on the cruise. We aren’t big fans of any cruise shows, but the aerialists were terrific and singers worked very hard. Overall, our first cruise with Celebrity was terrific. Read Less
Sail Date June 2018
My girlfriend and I had been looking forward to the cruise for months. Suffice it to say, we were not disappointed! Will definitely book Celebrity again for my next adults only cruise (adults only in terms of just my girlfriend and I)! ... Read More
My girlfriend and I had been looking forward to the cruise for months. Suffice it to say, we were not disappointed! Will definitely book Celebrity again for my next adults only cruise (adults only in terms of just my girlfriend and I)! We stayed the night before in Boynton Beach - less than an hour's drive to Miami. Rather than paying the exorbitant port parking rate of $27.00/day, we chose to book a room in MIami for the return date as we wanted to catch a Marlins game, see the Glades and take in a bit of Miami culture - namely Cuban cuisine (highly recommend Versailles in Little Havana). With Hampton Inn Blue Lagoon Airport, you can book a night before or after cruise and it includes 10 days of parking. I paid just over $200.00 for a quality king room and the parking for 10 days. Also included in that price is a shuttle to the port on departure date. A return ticket is available but it is $10.00/person and must be purchased in advance on shuttle to departure. 305 Connection is the shuttle entity and they were fine. Day of departure, we shuttled to the bustling cruise port that is Miami. There were several ships departing that day so it was a busy place. Fortunately, and don't know if this is the case always, the Equinox was the last ship in line so it was at least a little bit less hectic as everyone there was clearly intending to board the Equinox. Embarkation was a trite slow but putting 3000 folks on a boat while verifying credentials is no small feat in my estimation. Be relaxed and know you have a full week of fun, sun and food in front of you and it'll make the minor wait less irritating. Even with a bit of time getting on the boat, I believe we were aboard slightly more than two hours prior to departure. We were welcomed on board with a glass of champagne. Surprisingly to us, our cabin - 6224 - was already ready available and we went a dropped our carry-ons in the room, freshened up and familiarized ourselves with what was a spacious king bed cabin with a balcony. It was centrally located steps away from a large elevator bank but we never heard the elevators or other guests getting on or off of them at all! Just a minor point about the room. Our cabin was on the starboard (right side) of the ship. On the port side, there is a designated smoking area on the fifth deck right below where our room would have been on the port side. If smoking is an issue for you (and it is a big one with us) be sure to avoid the port side especially about midship if you don't want smoke wafting up to your balcony. The cabin had a very reasonable bathroom with a large shower by cruise ship standards. I'm a decent size guy who could stand to lose some weight and I had no difficulties with the shower. There are sliding plexiglass doors which are a nice touch. Additionally, the shower is self contained meaning you don't have to make your whole bathroom soaking wet when you do shower. There was reasonable storage space throughout the room, particularly if you are a one suitcase, one carry on and a couple of bag/satchel type folks like us. The balcony was quite private and offered ample room to relax and take in the views from time to time. Other than a room a couple of doors down, sound was very reasonable the entire cruise. After seeing security visit the room where there was bothersome volume a few times, we never heard it again. The ship in general is not all that flashy but it is elegant. If I could give a Vegas type analogy, I'd say its kinda like the Mirage...classy, elegant but not over the top overstimulating and busy. I often felt I was in a nice 4 star hotel. Basically, all major dining options are in the rear of the vessel on various floors while the entertainment venues are located in the middle and front of the ship. The lovely 2 story Equinox Theatre is located on decks 4 and 5 at the front of the ship. It provides a very nice space and feel for a variety of entertainment. The ship is kept quite clean and no place ever felt overwhelmingly crowded. Some have opined that the casino is small but I felt it adequate for a ship the likes of the Equinox. There are two main pool areas. One is outside and one is inside. Outside the pool is rather large from what I've seen on cruise ships and it is divided. Generally, it was quite busy and it could be a bit tough at times to secure seating quickly. There is of course the usual seat saving and hogging, but with a little patience and diligence, we had no real difficulty finding some kind of lounge/seating option within a few minutes. Perhaps my favorite spot on the whole ship is the Solarium - the indoor pool and lounging area. It is air-conditioned and provides all the light the sun provides but in a very calm, soothing yet uplifting environment. I felt like I was swimming in a crystal cathedral type of place. Guests must be 16 years of age to be in the Solarium and we found almost none for most of the trip. As with outside, seating can be at a premium, but again, with some patience and understanding that there simply is no way to have enough lounges for 3000 people at any one time, you'll fare just fine. Again, I highly recommend some time in the Solarium if you are like us...not necessarily tanning/sun worshipers. The difference between the temperatures in the sun exposed areas and the shady areas is significant. We much preferred the shaded outside areas and the enclosed Solarium. There are numerous watering holes throughout the ship...some busier than others. The pool side bar can be hectic and slow but that's primarily due to the rush of passengers seeking, like us, to maximize their respective drink packages. Should you not like to wait, there are other options nearby, including the Ocean View Buffet bar a couple of hundred feet away or the bar just up the stairs from the pool on deck 15 where smokers are sequestered. Personally, I found the bartenders upstairs to be a bit more responsive and intentional about their work while the pool side bartenders seemed to me to realize you weren't going anywhere if they took their time. All in all however, I was pleased with all of the bar service for the most part. One reviewer has accurately noted that there can be some significant variation in drink strength and taste, but isn't that kinda the way it is everywhere else? Generally, I give the bar service a 4-4.5. Also, unless you are truly picky about your liquors, I found the classic drink package more than ample for my tastes. There wasn't one mixed drink that I couldn't procure and the beers on the Classic package were perfect for me...Corona, Red Stripe primarily. I will admit however, I'm mostly a beer drinker and have a limited taste for mixed drinks....primarily white russians, grasshoppers, long island ice teas, seabreeze, etc. Not sure the packages ultimately pay for themselves, but honestly, we really enjoyed knowing it was a done deal and we didn't have to worry about signing for each and every drink and adding the gratuity, etc. The dining options were aplenty. Truthfully, we tended to eat a lot in the Ocean View buffet. The choices of cuisine were many and most was above average to my moderately sophisticated pallet. I personally enjoyed the Indian options along with the "minute steak" they would prepare at your request. The salad bar is diverse and well stocked and generally quite fresh. Daily there was a carving station and the selection of breads is excellent. There is always a pizza and pasta bar though I'll admit we both much preferred the pizza to the pasta. We found a later evening stop by the pizza station enjoyable on more than one occasion. I would also be remiss if I didn't mention the poached egg station each morning. I'm a lover of eggs benedict and you can get it in a number of variations....traditional, mexican, salmon, corned beef hash and maybe another one or two ways. Honestly, if you can't find something to interest and satisfy you at all three meals in here, I'd be surprised. Mind you this area is often busy. I personally would have expected that and sometimes seating may take a minute or two but I'm always surprised at the number of folks who show up with eight people in their party at the height of meal time and expect that they will be immediately able to find a perfect table. Again, as with all things, a bit of patience and good humor and the realization that everyone is there for a nice time will go a long way towards making the experience pleasurable. Honestly, the biggest complaint I have about my experience on the Equinox has nothing to do with the staff but rather the other guests...people just don't seem to understand basic etiquette...there is more than enough food for everyone and another elevator will always come and the bar won't run out of liquor and there will be another chase lounge but people act like they're afraid they won't get enough or get theirs so be prepared for that if it bothers you as it does me. As for the main dining room...we only ate there twice as we tended to enjoy a long day at the pool, a buffet for dinner and then the show and maybe the casino or some other entertainment option. The fare was good and the service pretty standard. I'll admit, I wasn't on the cruise to dress up and I understand many people want that formal/dress up/chic experience..I didn't and of course that's each of our choices. On both evenings I wore very nice dress shorts, loafers and a classy shirt and each night the Maitre D "recommended" more formal attire. Nevertheless, given that I had paid my fare I presume, I was permitted to dine with the first class customers ;-). Funny thing is, there were people far less appointed than I who also graced the main dining room. I must also confess, I was denied entry to Murano however because I did not have slacks. Again, I donned very nice dress shorts, loafers and a classy shirt only to be denied entry while a young lady wearing a cutoff (like cutoff jeans) skirt that almost looked like shorts was, of course, welcomed in the restaurant. I didn't make an issue of it but thought the rule seemingly ridiculous. Entertainment. I've seen many folks criticize the entertainment and of course everyone is welcome to their own opinion. However, I feel, having taken in the theatre scenes in Chicago, New York and Toronto not to mention my own local options that the entertainment about the Equinox was very good. Let's be honest, we're not on Broadway and neither are the entertainers about the Equinox. If they could be there they would. So, accepting where you are and what it is I think goes a long way to enjoying what entertainment options there are. Generally speaking the theatrical productions were solid if not whimsical and perhaps slightly strange at times, but the musicians, performers and technical staff seemed to care, give it their all and truly entertained us. Of particular note is the abilities of the acrobats. While it is not Cirque De Soliel, I was nevertheless quite impressed and enjoyed the three main production as a nice hour long experience on three of the evenings at sea. We also took in the two comedians that performed and found AJ Jamal to be pretty damn funny. He performed a family friendly and adults only act both of which we enjoyed. The other comedian whose name escapes me was decent but not incredible...his act probably appealed more to children and grandparents and it was promoted as a family appropriate act. My two cents here again is so long as you expect a good time and open your mind to what cruise ship entertainment is, I think you'll enjoy the entertainment albeit it not Broadway or Vegas type talent. Ship staff. In a word, lovely! We found almost across the board that the staff at all levels were generally very happy, communicative and willing to assist you in any way they could or that you requested. Often we were greeted with "good morning," and other salutations and truly found the staff friendly and uplifting. Most were very English conversant and the diversity aboard is quite interesting. The staff seem genuinely interested in seeing to it that you have a memorable vacation and that you return to Celebrity. We found Oz, the ship's activity director, to be a tireless presence almost everywhere. One minute this guy is spinning tunes at Kareoke and the next he's calling out trivia/bingo/pool olympics and so on. Maarten, the cruise director, has taken some flack in reviews, but his personality is infectious. I can see him not appealing to really serious cynical types because he is almost always a little close to over the top and he too has seemingly endless energy. Honestly, I found him to be comedic, good natured and truly interested in folks having a good time. Though I'd like to buy him some slacks long enough to reach his shoes, he's they type of European guy (Belgian) that can pull off the suit with no or strange color socks just fine. As with everything here, take from him what you can and simply enjoy. One thing I did like about this cruise is that Maarten and others made you aware of sales and merchandise options but it wasn't a ceaseless bombardment. They made the announcement and left it there. I appreciated that. I've been on cruises where its a constant barrage of shop here, shop there, shop everywhere both on land and at sea. Ports of call. Puerto Rico - San Juan. Enjoyed old town and a long walking excursion of our own to the forts and around the streets. The one restaurant we had scoped out weeks early that was supposed to be open until 8 pm chose our one night there to close at 6 pm. While slightly disappointed we found a place to relax for a bit and cool off as it was sultry. The evening was capped off nicely enjoying local beer on a street side cafe just a few hundred yards from the port. We were only in San Juan from 330-930 which honestly is not nearly long enough to get much of a flavor for this diverse and rather large metropolitan area. Nevertheless, we enjoyed ourselves! Charlotte Amelie St. Thomas, USVI. Beautiful place still showing some signs of storm damage from last year. We took a swimming with the turtles excursion through Celebrity to Buck Island where we snorkled around a national wildlife refuge. The water was relatively clear and we did see a couple of smaller turtles well below us on the sea floor but it wasn't crawling with turtles and they were somewhat smaller and less numerous than we had hoped/expected. We did, however, also see some cool sting rays and some fish. The water was slightly choppy and there were several other parties also snorkeling in the area. The staff of the tour boat was top notch, the ride out and back was gorgeous and the best part was the bottomless cup rum punch for the ride back! Would do the excursion again as it was less than 70/per person and was a great fun even without seeing a lot of turtles. After the tour, we walked around a little and took in the port side. After a while, we hailed a cab and asked the older driver how much for a tour of the area. He quoted us 60 total for the both of us. His name we found out was Percy and he treated us to a wonderful drive around town and to the top of Top of the Mountain where we enjoyed a 360 degree view of the island including a great view of Megan's Bay and Charlotte Amelie. He was extremely knowledgeable and was a perfect gentleman. He had come form Montserat to work in the USVI to make a better living. In the end this may have been one of my favorite experiences on the whole cruise. I think I'll often think of Mr. Percy as a kind and informative man. I don't think for what we were looking for we could have done better with an organized tour. We dined at a local restaurant called Gladys' which offered local fare. The conch fritter appetizer was delicious. St. Maarten. Beautiful but also showing some significant effects from Irma. This was our beach day. We took the recommended water taxi from the dock to the boardwalk, beach area. We easily found an umbrella and two chase lounges from a local vendor for 20 - a fair deal in my opinion. The water was beautiful and calm. We spent about 3-4 hours on the beach and rented a sea doo for 30 minutes which was a great way to see the bay from end to end. We closed the afternoon out with a walk around town and then a seaside/boardwalk lunch at Chez Antoine's where the lunch and view was awesome! Also of note, they offer free wifi for diners and we enjoyed that given that we did not buy the outrageously priced internet package offered by Celebrity. Honestly, we wanted to be a bit unconnected anyway so that worked out well. Hated to leave St. Maarten and think I'd love to return for a week on the island sometime. Sorry for the length of this review. If you've read this far thanks, and I hope this helps you make a decision. In closing, I'd highly recommend Celebrity and the Equinox. We actually booked a later cruise while on board and placed a deposit if that tell's you anything. Bon Voyage and enjoy! Read Less
Sail Date June 2018
I've been on several cruise for my birthday approximately 4 including this latest cruise with Celebrity. Cruising on Celebrity Equinox was my first Celebrity cruise. First and foremost, I was apprehensive about Celebrity because ... Read More
I've been on several cruise for my birthday approximately 4 including this latest cruise with Celebrity. Cruising on Celebrity Equinox was my first Celebrity cruise. First and foremost, I was apprehensive about Celebrity because it's not a cruise line I would hear about often unlike other more popular cruise line. Celebrity cruise line is the cream of the crop for me as a baby boomer. I've never written a cruise review before but since I was pleasantly impacted by how this cruise line pays meticulous attention to detail and presentation was worth mentioning. The embarkation was the smoothest. It was very seamless to me. It was scary and welcoming at the same time. Compared to my numerous approx 10 other cruises this was the first time I could virtually almost just walk through the port terminal show proof of documents by pass the long crowded lines and board the ship. I was pleasantly pleased and surprised. Once I boarded the ship I was welcomed with a refreshing smile and a glass of champaign which was never offered on my many other cruises. I felt like a celebrity from the moment I stepped foot in side the ship. The mustard drill was engaging. I never thought I would or could say that about a mustard drill. That was a wonderful experience. And it's not because I had three glass of champaign. The drill was creative funny and very intuitive. Moving on to the inside cabins on the ship was extremely spacious compared to the previous shoe box inside cabins on the other cruise line. Celebrity Equinox inside cabin has a sofa a nice firm mattress and a real shower with shower doors. Showers were big enough to bend over without touching the other shower wall. So that was a huge plus fore me. The food. OMG. The freshest and best I've had on any cruise ship. Food quality was lovely. Since I was celebrating a bday I was honored in special ways. Such as food drinks and gift certificate. Celebrity really set the bar high when it comes to cruising and for that they have my allegiance. Thank you Celebrity for making my cruise experience wonderful lovely and special again. I'm now in love with cruising once again. Read Less
Sail Date June 2018
We wanted a quick jump on / off cruise out of Miami. We live in Florida, and knew full on what Irma did to the Caribbean, and decided to take a look 9 mos after. Equinox is going in for 6 weeks, full refit on acommodations. It is a ... Read More
We wanted a quick jump on / off cruise out of Miami. We live in Florida, and knew full on what Irma did to the Caribbean, and decided to take a look 9 mos after. Equinox is going in for 6 weeks, full refit on acommodations. It is a great ship in a great fleet and she deserves the refit!!!! One band that left the ship half way during, was Motown. They are SO good that at cocktail hour around the Martini Bar, the entire 4th and 5th floor came to the balcony rail and gave them 2 thumbs up! As expected the crew is top notch, Linda, our hostess at Blu and everyone there are the best. We met new friends that are coming to visit. All in all, hate to leave the ship! Oh, one last thing, NEVER forget to tip your cabin steward regardless of if you prepaid tips. imho Alan Read Less
Sail Date June 2018
This was our first cruise and my husband and I were unsure what to expect. Well ,what a fantastic cruising experience we have had. We booked a 7 night East Caribbean cruise on the Celebrity Equinox in June and was given 2 free pre cruise ... Read More
This was our first cruise and my husband and I were unsure what to expect. Well ,what a fantastic cruising experience we have had. We booked a 7 night East Caribbean cruise on the Celebrity Equinox in June and was given 2 free pre cruise nights in Miami. We pre booked our excursions through Celebrity to Old San Juan, St Thomas and St Maarten and was given a good discount for pre booking early. Everything was well organised from the smooth embarkation to the disembarkation. The every day running of the ship and all the excursions were equally well organised by the Celebrity staff.The ship was kept clean and close attention was made to hand hygiene. All the staff were the most welcoming and friendly people that I have ever come across. Everybody was smiley and happy and could not do enough for you. We booked a cabin with a varender on deck 8. It gave the feeling of space and would definitely do so again.The cabin was of a very good standard, plenty of room and lots of storage. The bathroom was very spacious and the shower very roomy again excellent storage. We had our very comfy bed made in the morning and turned down at night by the room steward and chocolates on the bed which was a nice touch. We chose to eat breakfast and lunch in the ocean cafe which was self service. The food was of a very good standard. In the evening we chose the 8.30 seating time in the more formal dinning room which was top quality and of a very high standard. We were treated so well we felt like celebrities ! We are quiet people so chose to sun bath on the quieter Solstice deck at the top of the ship where they had very comfortable padded sun beds and chairs. In the evening we attended every theatre performance at 7pm which nicely fitted in with our 8.30pm restaurant seating time. The standard of the shows were extremely good. The cruise director Maarten was very good at organising all the ships entertainment and was well received by everyone. We will definitely be booking another Celebrity cruise and would definitely recommend Celebrity to others. Read Less
Sail Date June 2018
The equinox is an outstanding ship. The staff is super friendly. Always cleaning. Eager to please. We had great waiters. And stateroom attendants. The captain was a little distant but all others including cruise director Martin were ... Read More
The equinox is an outstanding ship. The staff is super friendly. Always cleaning. Eager to please. We had great waiters. And stateroom attendants. The captain was a little distant but all others including cruise director Martin were accessible,and friendly. We had family of multi generations on the trip. All were pleased. Kids program was great. My teenagers loved the teen area. Food is excellent especially compared to other similarly priced ships. We ate in the main dining area all but one night. Murano is the French restaurant. It’s pricey but it was great. The lobster and lobster bisque were amazing. The nighttime activities were very good. Many have asked about the number of teens on this ship. There are plenty of teens and kids...less than Carnival of course, but my kids liked this better. A very minor complaint. My teens had the soda package. Other lines will allow them to get a Shirley temple. Celebrity did not. It’s only sprite with cherry flavoring...I thought this was ridiculous. Otherwise.all excellent and I would recommend it completely. Read Less
Sail Date June 2018
Getting on and off the ship was smooth. Food in the dining room was wonderful. We didn’t take our kids. There were a few on board but not to many and most were in the kid program (which people said the kids really liked). Room and beds ... Read More
Getting on and off the ship was smooth. Food in the dining room was wonderful. We didn’t take our kids. There were a few on board but not to many and most were in the kid program (which people said the kids really liked). Room and beds were comfortable. We will definitely cruise with Celebrity again! Puerto Rico seemed fully recovered. We did an excursion at St. Thomas to St. John. Good thing too- St. Thomas didn’t seem to have much to offer, still seemed pretty beat up after the hurricanes. They had power. At Trunk Bay the food shacks weren’t open or operational yet so there wasn’t any food/water/beer for sale. We were informed of this prior so that wasn’t a big deal. The shuttle boat had hotdogs and beer/water/soda available for purchase. St Martin Maho beach was pretty cool. Don’t be like the idiot we saw that was hanging from the fence when a plane was taking off. Read Less
Sail Date June 2018
The Celebrity Equinox is a beautiful ship, with a well trained, happy crew. They always have a pleasant smile, and are very good at their jobs. Embarkation was somewhat average, although I was a little disappointed; as we had a Concierge ... Read More
The Celebrity Equinox is a beautiful ship, with a well trained, happy crew. They always have a pleasant smile, and are very good at their jobs. Embarkation was somewhat average, although I was a little disappointed; as we had a Concierge Class cabin, and was promised a better embarkation experience; however the line was as long as the regular line. It was not too terrible though. The cabin was very nice with lots of storage. It was kept very clean by our steward Perey. Food in MDR was really good. It was not remarkable in any way, but very warm and tasty. The only items that stood out were the cheesecake and beef spring rolls. The best part of dinner however was our service by Henry, JennyLynn, and Belinda. They were all extremely professional, and were constantly on top of everything we needed. They were very friendly, and knew our eating and drinking preferences after day 1. The entertainers were really good. There were 3 production shows. Although the performers themselves were really good, 2 of the shows they were put in made no sense. Both Elysium and Topper had silly plots, but Life just let them entertain. Celebrity would be much better off just letting them entertain us with a regular production, and not in shows such as those. Probably the biggest complaint I had about my experience aboard the Equinox was the alcoholic beverages were very inconsistent. Every bartender made the drinks differently. It seems like they are not consistently trained or not given specific recipes for each of the drinks. All in all, it was a great cruise with wonderful friendly service. Read Less
Sail Date June 2018
I have been cruising with Celebrity for over 35 years. We have enjoyed a number of Great cruises with Celebrity, but this time due to lack of communication and lack of interest by staff the bar has dropped. Each cruise line has a ... Read More
I have been cruising with Celebrity for over 35 years. We have enjoyed a number of Great cruises with Celebrity, but this time due to lack of communication and lack of interest by staff the bar has dropped. Each cruise line has a particular niche, Celebrity is geared toward late 20s to over 70 crowd that expect a higher quality of Service. I came on the cruise expecting to relax spend time and money on the cruise. We enjoy spending money on the art and also take part in the raffle drawings. This time the Park West staff were rude and lied to us at check in regarding the bidding process and the raffles, we chose not to participate and recommended to other guests to avoid this auction. We normally enjoy using the Spa with Canyon Ranch and again found staff up to and including Director and Asst. Director to be snooty and rude as well as staff failing to communicate treatment information. Again offering our cruise knowledge with other guests and recommending other guests avoid using the Spa this cruise. On every other cruise we have enjoyed many activities laid out so getting from one event to another was a breeze throughout the week. This cruise events were overlapped at the beginning of the cruise and even the Cruise Director Marten made a comment that the second half of the cruise had a reduced number of events to enjoy. We enjoy the on board games and took advantage of paying $10 per spin to be involved in the Giant Wheel because one the prizes was a cruise for two. The second participant won the cruise and we were thrilled for him, but they replaced the cruise spot with a $5 cocktail. Instead of giving following participants an option to leave the game or replace the space with something of more value they left the low value space and a number of people landed on that $5 value which reduced the overall excitement of the game. On a positive note we did enjoy the enthusiasm of Debbi and Oz the Activities Staff, they made Bingo and other games fun. Read Less
Sail Date June 2018
Celebrity Equinox Ratings
Category Editor Member
Cabins 4.0 4.5
Dining 4.5 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.7
Fitness Recreation 4.0 4.3
Family 4.0 4.3
Shore Excursion 4.0 3.8
Enrichment 4.0 3.9
Service 5.0 4.6
Value For Money 4.5 4.2
Rates 4.0 4.3

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