Maybe I got carried away with the hype of celebrity being a step up from the other cruise lines and my expectations were too high but I can honestly say this was the worst cruise I have ever done.
The ship does not seem able to handle its amount of passengers very well at all. Myself and my party often felt invisible at the bars where service was very slow and a lot of the staff just seemed ...
Cleanliness, friendliness, and service of staff was excellent. The fine dining was a joke. The food was terrible and selection was limited. The scallops in one of the entrees were as small if not smaller than pearl onions. Have you ever heard of turkey parmesan? Well, either have I. There were no grapes, cherries, blueberries, or strawberries to be found other than a garnish. The Cafe food was ...
we just finished a 10 day ABC cruise, our first with this line. we have completed now 20 cruises with HA, RCI, To say Celebrity are premium brand cruise line is a stretch at best., we booked an AQUA class room (1550). we were late boarding due to an inspection, the terminal building was jammed packed and poor staff seemed overwhelmed.
the ship is old and in need a major face lift, maybe they ...
As a seasoned cruiser on RCL, Celebrity and DCL (11 cruises over the past decade) I was a looking forward to our Eastern Caribbean cruise on the Celebrity Equinox with a great deal of excitement and heightened anticipation. Unfortunately, not only were my expectations not met but my desire to return to Celebrity have been extinguished completely.
There has been a marked decline in service and ...
We were expecting to be gobsmacked with celebrity cruises as there are meant to be the elite of cruise liners. There was nothing special about the ship no ice bar, climbing wall not even a slide. We had torn bed sheets 5 days out of the 11 and with the torn sheets we were able to see that the mattress, duvet and pillows which had big stains on them all. The bed was 2 single beds pushed together ...
First the hits: Philip and Okta in the 5th floor coffee shop were excellent.
The staff in the kids club were enthusiastic and always engaged with the children. My kids loved the activities and were happy to go to the club.
The specialty dining restaurants were worth the expense, although reservations were picked over quickly. The service in the main dining room was solid. Almost all of the ...
We wanted to get away from the northern cold. We boarded this ship at Miami.
First the transfer arranged by the cruise line (Celebrity/Royal Caribbean) made us wait very long to allow passengers from different places to arrive to fill the bus. At the end of cruise, transfer back to airport was more pleasant but still disorganized especially at the drop off point as there was not enough ...
Chose Celebrity over Princess and RC as per our travel agent and We chose Celebrity due to the dates, reputation and price. We were a little disappointed with our experience.
Dining- Only thing good were the staff
Cabin-Poor
Entertainment Good
Service-our cabin steward was good but room was poor
ship- OK overall nothing so great
Excursions/ports-Poor - paid for an excursion from ...
We chose this cruise because we wanted to snorkel in the beautiful Caribbean again, especially the US Virgin Islands. Unfortunately due to Hurricane Irma our itinerary was changed eliminating the islands we most wanted to visit. That being said, the Captain kept us all safe and far from the storm which ultimately was a good thing. Our biggest disappointment was the element of elitism that seemed ...
We ate ônly 5 days into our cruise but our complaints are piling up and nobody seems to care. At this time we only want to get off the ship and never enter another Celebrity cruise again!
1. At (priority) check in we had to wait for more than one hour in a small office since our seapass cards were not ready.
2. Prepaid drink packages did not feature on seapass cards. 》 first visit to guest ...