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5 Celebrity Equinox Cruise Reviews for Cruises for the Disabled Cruises to Caribbean - Western

First of all I would like to thank captain Kate also all the crew and staff for a fantastic cruise the waiter in the silhouette restaurant whose name was Omar was nothing but first class service he was brilliant and a fantastic ambassador ... Read More
First of all I would like to thank captain Kate also all the crew and staff for a fantastic cruise the waiter in the silhouette restaurant whose name was Omar was nothing but first class service he was brilliant and a fantastic ambassador the standard of food in the restaurant and Buffy was brilliant also I would like to praise our waiter who served the wine he was excellent the bar staff on deck 14 gave a fantastic service and I would like to thank Jose who had a smile for every person he served all the bar staff on deck 14 are credit to the equinox and gave a great service I could not have wished for a better ship to experience our first cruise my only gripe was with bar staff who served cocktails they tended to show boat to much and I found it hard to get served the tended to show off and forgot customers needed serving I avoided this bar but overall a fantastic ship and nothing but 5 star service from the person who serviced your room right up to the top staff highly recommend a ship not to be missed if you are after a fantastic holiday thank you for making my first cruise unforgettable the entertainment host did a brilliant job but he should stick to present ing but dismiss the dancing great singer well done Read Less
Sail Date October 2018
We just returned from the 16th June sailing on the Equinox to the western Caribbean. The cruise was a birthday present for my older (and mentally disabled) brother. Our experience was outstanding! A few highlights: * Kudos to ... Read More
We just returned from the 16th June sailing on the Equinox to the western Caribbean. The cruise was a birthday present for my older (and mentally disabled) brother. Our experience was outstanding! A few highlights: * Kudos to Alyson at the the Celebrity special needs desk! We had expedited boarding because of my brother's anxiety in crowds. From entering the terminal building to walking up the ramp, it was less that 10 minutes. We were onboard a little before noon, and if I recall correctly cabins were available just before 1pm. * We had two adjoining concierge class cabins on deck 9. The cabins were immaculate, and there were no issues or gotchas with things missing, not working, etc. * Our cabin stewards were Felix (9344) and Bregon (9346). Celebrity, I cannot emphasize enough how wonderful they were with my brother... as busy as they were, they ALWAYS had a few minutes to stop and say hi, and have a talk with him if he was excited to tell them about something! Dining: * On most nights, we dined in Silhouette for the early seatings. Our waiter was Yusuf, with his assistant Rexon. Our drink server (providing my brother with virgin pina coladas) was Jaya, and the sommelier who expertly took care of my needs was Sarvan. In short: the BEST main dining room team we have had on any of our three cruises. * We did dine in Silk Harvest on the first night. Our waiter was John - and he did a tremendous job along with maitre d' Amir. The food was great, and John offered us another night at the same discounted price... so we took him up on it! BONUS: on the second night, by brother's drink server was Jaya from the MDR, who came down to cover for someone who had become ill. *We enjoyed the OceanView Cafe for breakfast every morning except for the last, for lunch on sea days, and for dinner one night. The food was fresh and hot (a pet peeve of mine in buffet settings). Kudos to Gail who took care of us for the first few days - but then she disappeared. I hope she didn't become ill or sign off the ship! * I enjoyed the location of the Mast Grill - away from the pool crush, but close enough for the music. * Cafe al Bacio met my caffeine needs - but no cinnamon syrup? C'mon, gang! Entertainment: * Topper: not a bad show! * Elysium: not so much. * Visiting act: Horizon (a MoTown group). Great! * Ship musicians and bands: generally pretty good. I was amazed at the depth of their playlists. Spa: * An excellent massage from Nicky, and some much needed facial maintenance from Stephanie. For the second time, I paid for Persian garden, and underutilized it; it was nice, but I won't repeat that mistake again. Ports: * Key West: I love it, so I'm biased. No shore excursion here; it was my brother's first visit, so we just walked around. * Costa Maya: I struggle with this one. It's almost like Mexico and the state of Quintana Roo wanted their own private island... and build it at least an hour from everywhere. The little shopping mall is... well, limited at best. Prices are higher than other areas of Mexico (we go to Cancun and Playa del Carmen every year). We did the Mayan Ruins combo tour, visiting Kolhunlich and Dzibanche. The ruins are amazing, but I can't recommend the tour - too much time on the bus, with only an overripe banana & cookies, a ham & cheese sandwich, and a few bottles of water (no meal stop). I think it would have been better to tour one site that offered a stop for eating, the beach, etc. One bright spot: our tour guide, Luis Tellez. Cozumel: no excursion here. We took the ferry across to Playa del Carmen to walk around and have lunch at our favorite place (Karen's). PRO TIP: go to Karen's! Great food, great prices, and a section with air conditioning! Grand Cayman: We did the Land / Sea tour. This didn't seem well coordinated; even though we got off the boat on time, we had to wait for almost an hour for the tour to start. My brother liked the sea portion (a semi-submersible) - I was underwhelmed. The land tour visited Hell, then went on to the Turtle Farm - with a stop for rum cake in between. Our guide and driver was Glennford Scott - very knowledgeable about the island, and very entertaining! Casino: * Small but adequate. We didn't spend much time here, although my brother was the top winner in our Roll Call's Slot Pull! He had a blast. Miscellaneous: * About 300 kids on board, and I was amazed at how well behaved they seemed! Kudos to their parents for raising 'em right, and to Celebrity for keeping them entertained. * We saw a little wear and tear, but I'd expect that. The ship goes into dry dock next spring. One thing that was disappointing: it was hard to find seats in the theatre and Celebrity Central that hadn't been "sprung". This was particularly bad in Celebrity Central; in some of the seats, you would have to lean forward onto your legs to keep from slipping off the cushion! C'mon, Celebrity... you should be able to address this before dry dock. Post Cruise: * We used the Avis shuttle to go pick up a car from downtown Miami. This was aggravating; the shuttle pickup area outside of the terminal building is a poorly organized zoo, and the rental office was not owned by Avis - it was a franchisee whose computers were down. Next time, I'd take a cab to the Avis airport location. The Bottom Line: * I'd recommend this cruise! * Select your Costa Maya tours wisely. * If you end up in Playa del Carmen, eat at Karen's. :-) * The best part of the cruise was seeing my brother have a great time. * We booked onboard for next year - the eastern Caribbean itinerary, sailing out of Ft. Lauderdale. Read Less
Sail Date June 2018
Celebrity Equinox had excellent food and service. I had dinner every night in the dining room. All my tablemates and I agreed the food was fantastic every night. I saw no reason to go to the specialty restaurants as the food was so ... Read More
Celebrity Equinox had excellent food and service. I had dinner every night in the dining room. All my tablemates and I agreed the food was fantastic every night. I saw no reason to go to the specialty restaurants as the food was so good. Service was excellent, too. Even the buffets were very good with a huge variety of food. There was an excellent female singer at the pool and almost nightly singing in the main lobby, where people danced. The casino was very large and nonsmoking. They even had a $5 Blackjack table! There is a free children's program for each age group. I would highly recommend the Luggage Valet. It is $25. After you put your luggage out the last night, it is taken care of until you arrive at your home airport. You don't have to get it from the conveyer belt after you disembark the ship or lug it or carry it at anytime until after your flight home. I've used it on several cruises, and it is a pleasure and well worth the money!!!! Read Less
Sail Date June 2018
We chose this cruise for the itinerary with a three day stop in New Orleans for Jazzfest. It was an excellent cruise. The entertainment was excellent. My only criticism was boarding. It was the worst I have had in over 60 cruises. The ... Read More
We chose this cruise for the itinerary with a three day stop in New Orleans for Jazzfest. It was an excellent cruise. The entertainment was excellent. My only criticism was boarding. It was the worst I have had in over 60 cruises. The ship was late due to repositioning from Fort Lauderdale. We were advised of that, but the checkin and was disorganized. The service aboard was excellent. The food was very good, but the variety was not as good in the main dining room. The hostess was excellent. She made sure we had the same waiters each night. The ship was handicapped friendly and enabled us to have a great vacation. The entertainment on the ship was very good. The six singers were outstanding as was the dancers. The guest entertainers were fairly average. We only took one shore excursion in Key West. It was a multilanguage tour on an accessible bus. We did New Orleans on our own with local transportation. We visited the French Quarter and the World War Two museum. Read Less
Sail Date April 2017
We had not sailed Celebrity in many years, but I had a great experience in 2000. We are avid NCL fans but tried something different. We had a beautiful handicap, Aqua class stateroom on the starboard side, #1526 The cruise itself was ... Read More
We had not sailed Celebrity in many years, but I had a great experience in 2000. We are avid NCL fans but tried something different. We had a beautiful handicap, Aqua class stateroom on the starboard side, #1526 The cruise itself was wonderful, the ship is absolutely gorgeous, particularly liked the two pools, one adult only, indoor and the outdoor. We found the Murano restaurant one of the best we have EVER been to, and we're from Chicago! Blue was good, but I don't know that I would pay for the Aqua class just to eat there. We intentionally went before spring break because we like a little quieter atmosphere without hundreds of kids running around. That being said, we both felt the ship was too quiet. This was a very senior group, so there was very little activity. If you like total peace and quiet, this is the place for you. I would gladly go back on any Celebrity ship because of great staff, cleanliness and onboard amenties, but might choose a 7 day where there are more young people around. Ports I am torn. Puerto Limon- had never been there nor had ever zip lined so that was fun. Had always wanted to see the Canal, that was fascinating, but OH the poverty and filth in the populated areas surrounding it! Cartegena absolutely wonderful, especially since it was overnight stop and we got a chance to really explore. Grand Cayman is a tender port and my husband has a hard time with boarding, and we have been there several times, so we stayed on the ship on the top deck and enjoyed some mojitos and watched the other boats from the GREAT top deck of the ship. My biggest complaint with Celebrity was the HORRIBLE customer service regarding handicap shore excursions. How can it be that they don't know how far it is from the pier to the port ?? No info on THEIR off shore excursions. You ask a questions and either no one answers or you have to wait 24-48 hours. Read Less
Sail Date March 2016
Celebrity Equinox Ratings
Category Editor Member
Cabins 4.0 4.6
Dining 4.5 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.7
Fitness Recreation 4.0 4.3
Family 4.0 4.3
Shore Excursion 4.0 3.8
Enrichment 4.0 3.9
Service 5.0 4.6
Value For Money 4.5 4.2
Rates 4.0 4.3

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