2 Helpful Votes
Sail Date: April 2019
Weare seniors ages 70 and 78 having been on a couple previous Celebrity cruises. We found the edge to be innovative, creative and fun. Embarcation at the new terminal was efficient and well organized. We were happy to be able to bring ... Read More
Weare seniors ages 70 and 78 having been on a couple previous Celebrity cruises. We found the edge to be innovative, creative and fun. Embarcation at the new terminal was efficient and well organized. We were happy to be able to bring our carry on items to our cabin and drop them off, get our keys and begin exploring the ship right away. Our cabin steward Mark was outstanding and very accommodating. Francisco and Janet in Tuscan took very good care of us and always made us feel welcome. Carlos in the Oceanview when needed carried our dishes outside at breakfast and they were so good about bringing us coffee. Havier who did customs interface was very helpful in dealing with getting my guide dog access in Mexico. So many of the crew were helpful and friendly that it is hard to name them all. We very much appreciated having a priest onboard for services during Easter week and they were well attended with over 100 people. Also, Jim Kennedy, the Beyond the Podium speaker was outstanding, educational and entertaining. We had pre-ordered casino money from our obc and found it difficult to use on the card -- we would not do this again. We were prepared for what to expect in the infinite veranda from reading other reviews. It should be renamed a "sunroom". Our window really needed some WD40 as it was making very loud squeaking noises when being raised or lowered. It was nice to have the window open much of the time and made the cabin spacious. There was easily enough storage for 2 people. We never closed the bifold doors. Although I missed The small bottles of shampoo, conditioner and shower gel the larger bottles mounted in the shower are probably better environmentally. We appreciated people from hotel management attending the Cruise Critic Meet and Greet to get feedback from us all on how to tweak the amenities of this new ship. We felt Celebrity was listening to our input. Loved exploring the artwork and finding nooks and crannies. However, we would have preferred a library or quiet sitting area. The deck area outside Eden on 5 was a hidden gem. The walking track which extends over two floors was great as was the fitness center which had cold towels in the refrigerator. . I did not appreciate the attempts to upsell at the Canyon Ranch spa although the massage was good and very relaxing. We found the variety and quality of food on Celebrity especially at the Oceanview excellent. Passion Orange Guava juice was a favorite of mine and the fresh in house made bakery items are not to miss especially the croissants. Grilled meats and vegetables were a good choice. The homemade ice cream was very popular so be prepared for a long line. Tuscan was our assigned dining room but we also ate one night in Normandy. In the MDR, onion soup was the best and, of course, the lobster. The Masthead grill had a little shade and was a nice place for a quick lunch. The only specialty restaurant we ate at was lunch at Grand Bistro and it was well worth the money especially the crème broulet. The cruise director Damien was energetic and engaging. In our opinion, more meeting rooms are needed for gatherings like church and beyond the podium talks. There was enough variety of entertainment to suit everyone although not everyone would like all the entertainment choices in our opinion. We loved Silent Disco and the comedians. The Celebrity app is a work in progress and not always very easy to use but there were paper schedules and info on the tv as alternatives for the non-high-tech. We did not frequent the high end shops and missed browsing through more affordable opportunities to bring home mementos of the trip. Overall we found the Edge innovative, fun to explore, sophisticated with something for people of all ages. Read Less
47 Helpful Votes
Sail Date: April 2019
I took this cruise because I bought the hype and video while on another Celebrity cruise. This was going to be a whole new way to cruise. A new angle on the cruising experience. The Magic Carpet, Infinite Verand, computer design, state of ... Read More
I took this cruise because I bought the hype and video while on another Celebrity cruise. This was going to be a whole new way to cruise. A new angle on the cruising experience. The Magic Carpet, Infinite Verand, computer design, state of the art. Wow. What I found is that the ship is an Ikea budget design with delusions of grandeur. Upscale pricey shops, ridiculously overpriced dining venues, And even more (but more that is not good).... Here are my thoughts while they are still fresh in my mind. I got off the Edge this morning. In over 35 cruises and many happy ones with Celebrity, this was easily the worst cruise of my life. To put this into perspective, I have never written a negative review in 20 years of cruising. So what is so terrible about the Edge? 1. There is no access to the front of the ship for passengers under Suite class. Want to see where you are going? Anticipate that next port? Dream a little? Suite class right this way, here's your private pool, hot tub and bar, careful getting on the deck lounger. You are not Suite class? Oh, be glad that we allow second class passengers to look out the side or stern. Who do you think you are? 2. The ship looks like it was designed from stem to stern by Ikea. Plain to the point of starkness. A passenger I spoke to described it as Motel 6 at sea. That's not fair. I like Motel 6. 3. Elite passengers get free drinks from 5 to 7. That is unless you pay $100 extra for a Private dining experience, then your drinks are 18 dollars each at the table, or you can bus your own table from a bar on another floor. So you are telling me I get free food, drinks, and waiters in the buffet but if I pay $100 extra for a couples dinner I have to bus my own drinks to the table? Yes, you got it. 4. Buffet food is good. Rest of dining experiences are slow service and mediocre food. Do not think you will eat and go to the show. You will not have time for dessert unless you miss the show. 5. Speaking of shows, if you enjoy second rate lounge singers and tribute bands this is the cruise for you. The one show that took advantage of the wonderful holographic experience available in the state of the art theater was acted like an 8th-grade drama club production. It was horrid. Ditto for the Eden big show. 6. Furniture across the ship was designed with 3D glasses and no concern for ergonomics. There is barely a place anyone can find to sit comfortably. 7. Big Screen movies are behind lamp posts from the seats so you have to peer around the poles to watch them. Curiously most of the seats face away from the screen anyway. Smokestacks are too close to the deck of the ship so you will often find yourself breathing diesel fumes while you try to watch the film. 8. There are signs on the ship with white letters on a white background. Can you read white on white? I can't. 9. We were on 3rd floor, behind the Secret Door. What ship has a secret door for staterooms? It's a secret door that is manual. If you are older or in a wheelchair you will not be able to open it due to the doors spring pressure, even after you find it. 10. The ship apparently was designed by committee. Areas are chopped together with no sense of flow or logic. I was recently on Symphony of the Seas. In a couple days I had most of the venues down. After a week on Edge I was still clueless. So there are ten reasons why Edge is NOT a GOOD VALUE. I could give more but you get the idea. EDGE is a four letter word in my book. Avoid it if you can. If you are booked already, eat in the buffet, and hideout in the solarium. Read Less
1 Helpful Vote
Sail Date: April 2019
I am a celebrity fan, and I am in my 30's, I traveled with a group of 7 mostly 50's and 60's. I traveled on multiple celebrity ships in the past. There have been some things that I liked here, and some things that I did not. ... Read More
I am a celebrity fan, and I am in my 30's, I traveled with a group of 7 mostly 50's and 60's. I traveled on multiple celebrity ships in the past. There have been some things that I liked here, and some things that I did not. Some reviews maybe exaggerate negative aspects of this ship, but I assure you that this ship is overall a solid 4. What I found overall excellent - Service overall except dining reservation issue - The idea to break the main dining room into 4 smaller restaurants is excellent - Rooms are overall excellent with beautiful design - The ship is super modern and super beautiful - Comedians were overall good - Steakhouse on par with Murano, excellent overall - Thermal suites (prior Persian gardens) are improved in nearly all aspects except listed below - I really liked phone app added to this ship What I really disliked: - The number of jacuzzis was reduced from 6 (4 out / 2 in) on Solstice class to larger 3 (2 out / 1in) on Edge class for the general public. Really, going backward? - The view from Edge Thermal Suites is a disaster compared to what it looks like from Solstice class ship - There is a significant crowding and less heated chairs as compared to Solstice class, and crowding was a problem already on prior ships. Really, going backward? - Long story short, there are some significant issues with a dining reservation which resulted in long lines on the cruise which resulted in many angry passengers. I assume this will get sorted over time. - Le Petit was a bit of a letdown, maybe the animations were better and more colorful, but the food did not impress us as compared to Solstice. This lack of WOW aspect maybe is because I already have seen it on other ships. - I miss the glass elevators on the Solstice class ship where you can take a look at the entire ship, and new elevators look like Ritz Carlton - I loved the ability to connect balconies on Solstice that is impossible here - The entertainment as we know it is not the forte of Celebrity, Eden show now is leading the bottom of all, unfortunately. It is not modern art, it is just unpolished art. - I would prefer balcony to the infinite veranda as AC shuts down as you open the window and you are cooking - My party likes to shops and the stores on Edge required much deeper pockets as compared to Solstice Class - You have to pay an additional $20 for extra dishes in the Steakhouse. LOL? - Plenty of best ships locations is segregated for Suite-only guests If I was never on Edge class, I would definitely go. If I was going on a cruise again I would go on Solstice due to similar quality overall, but much cheaper price. If price drops or issues get addressed Read Less
25 Helpful Votes
Sail Date: April 2019
We booked this about 12 months ago and after reading the reviews prior to sailing, we went on with an open mind. Firstly, the ship is very modern and chic. Then you get to the logistics of it. We had an infinity balcony - we loved it ... Read More
We booked this about 12 months ago and after reading the reviews prior to sailing, we went on with an open mind. Firstly, the ship is very modern and chic. Then you get to the logistics of it. We had an infinity balcony - we loved it - not for people who want to sit on their balcony and sunbath - we loved the extra space it provided in our stateroom - I would describe it more as a “sunroom” than a balcony. We never closed the folding internal doors. There are tons of outside seating but very little inside space to relax and chill. Whatever were Celebrity thinking when they put the Gym/Fitness center at the front of the ship on level 15 - arguable the best vantage point on the ship. Also Eden - I hope that eventually they will admit that this was done as a joke - because if not then they seriously should not be in the cruise industry - the “Edenists” and their choreographer need to disembark ASAP!! There are very few inside spaces to sit and chill. So hope that you do not get bad weather on a sea day!! Specially dining is ok but not worth the price they are charging. The Oceanview Cafe if ok if you like Shepherds Pie, Fish Curry and MAC & Cheese - no variety, especially in the evenings. Getting drinks is also not easy, very few waiters walking round taking orders so therefore it’s a fetch it yourself sort of thing. Or send the husband! The Roof Top Garden is a nice place to sit - but showing movies at 2pm in a temperature of 90 degrees with no cover seems pretty mindless. The furnishings and seating around the ship have obviously been done by someone with no prior experience in furnishing a ship. The majority of seat are uncomfortable and I would imagine will be worn out within 12 months. This was our first cruise on Celebrity and will probably be our last. The ship appeared to be under staffed. There were stains on carpets and furnishing. Although all the glass makes the ship very modern somebody needs to tell Celebrity it has to be cleaned!! We desperately wanted to prove all the negative reviews where wrong but unfortunately the majority of them were right. Best advise to future cruisers is go on with an open mind and judge for yourself. Hopefully Celebrity will listen to passengers comments and act upon them - quickly!! Read Less
1 Helpful Vote
Sail Date: April 2019
We saw the concept for the Edge on a Celebrity Equinox cruise in 2018. We booked the Edge given the incentives and interest in some new industry innovations. Traveled with my wife and son over Spring Break. Overall -- it's a ... Read More
We saw the concept for the Edge on a Celebrity Equinox cruise in 2018. We booked the Edge given the incentives and interest in some new industry innovations. Traveled with my wife and son over Spring Break. Overall -- it's a beautiful ship and mostly like the concepts. We found really great spots (inside and outside) to hang. It's a very manageable ship with different venues. We checked-in and loaded the App a couple weeks before the cruise. Embarkation was quick and organized. It's an easy innovation to allow people to board and drop luggage in there cabin. It worked well and reduced dragging stuff around before the cabin was ready. Actually -- the cabin was mostly ready when we boarded. The only problem we had on embarkation day was getting the app set-up for our 12 year old son. The primary goal was to stay in contact with him. Oddly -- they required passengers to be 13 to load the App. We tried several work arounds that didn't work. It caused a little stress on the first day. The Celebrity Edge has some beautiful places and spaces. We loved the rooftop garden. They showed movies and had live entertainment there. The main showroom in the round was a great place to see shows. It seems like they were missing one of the larger shows. The entertainment and comedians were good. The Club is a cool place -- they did a acrobatic show in there. It's also a good dancing environment at night. Eden is an interesting space and good to hang for a drink. They probably have an opportunity to leverage a little differently. Overall -- it was the most live music we've had on any ship. From the pool, rooftop, club, lobby, etc. And there was good variety. I also wanted to "shout-out" the guest speaker series on Celebrity. We had Jim Kennedy on our Celebrity Edge sailing. He is the former Director, NASA Kennedy Space Center. He was outstanding and inspiring. He gave three different presentations to big crowds interested in hearing about past NASA program and future space/science plans. He delivered these extremely well. Dining/Bars -- The food quality was good and consistent with previous Celebrity cruises. It's well above average for this tier of cruise lines. We were in the Tuscan for early sitting. Service was great. Loved having a Sommelier which many cruise lines have eliminated. We liked the new concept of having four main and smaller dining rooms. It worked well. We tried two others and service was pretty consistent. The Ocean View has to be one of the best casual dining venues we've experienced. The food was good and pretty standard for that type of dining. The Pizza was the best we've had. It's open and two story in places. There is a nice outdoor area in the back. It's not covered so can get hot like many of the outdoor bars but a great spot. We went to the Bistro for the Le Petit Chef. Its expensive but worth going once. The hologram preparation was great. Food and service was fine. Cabin with Infinite Balcony -- I saw all the debate about this concept before the cruise. It had me really worried. We ended up liking the Infinite balcony concept -- It lets in more light. It's more private. It feels more spacious. We had no issues with its operation and opened it for a balcony experience when we wanted which was several times. I understand the point about the A/C thermostat but not a big deal. We had the most outstanding Room Stewardess ever (we've been on lots of cruises). The cabin has nice design though a little narrow. Storage for 2 adults and a 12 year old was a problem. Bathroom was great. We could hear music from the club through walls, ceilings, etc until 1:30 am despite being 2-3 decks from it including deck 6 cabins. It was only a couple of nights so not sure if they reacted to our feedback. I did want to comment on the kids programs. There is not a lot of feedback on this. This was also a big worry for us. I would advise families with kids to be careful booking the Edge. You will need to make sure its the right time of year (spring break, summer, holidays, etc). The Edge seems to go out of its way to reduce its interest in that. The kids club was well run. The counselors did a nice job. They are trying some different programs -- some worked, some didn't. They had a great lazer maze set-up which everybody enjoyed. My 12 year old son had a good time but mostly because he connected with kids his age. Celebrity should really pull the kids and teens clubs out of the bottom of the ship. They almost seemed like an afterthought. Celebrity should bring back an outdoor sports court or basketball court. I don't think a modern luxury positioning means no outdoor activities. We previously went on the Equinox. I played basketball with my son and other families as an activity. I understand they are planning to do that on future Edge class ships. They need to improve the kids situation a little bit to secure a future sailing. I don't like that there is no forward observation either. Maybe put the sports court back there with outdoor viewing around the suite area. One more thing -- great ping pong table and locations. We played a good bit which hasn't been the case on previous cruises. I wanted to comment on the Magic Carpet (MC) -- thought it was a little gimmicky in concept. I really like how they have re-imagined the embarkation (exit/enter during the cruise) area of the ship and how the MC supports that. We liked the MC as a hangout place. The problem is the amount of time they limit it's availability. They need to just work on that. They need to optimize the Edge concept and the next set of ships will be great. Read Less
10 Helpful Votes
Sail Date: April 2019
I was hesitant on whether or not to write a review of our 4/14 week on the Edge because I agree with almost everything that has already been mentioned about this new ship. I booked early and watched as the ship was being built. The price ... Read More
I was hesitant on whether or not to write a review of our 4/14 week on the Edge because I agree with almost everything that has already been mentioned about this new ship. I booked early and watched as the ship was being built. The price for the infinite veranda was not worth the high cost when I read the description. It did not seem to have the benefits of a real balcony which is a must for my husband and me. We booked a panoramic ocean view stateroom located on deck 6. It had a view of a life boat but was not listed as having an obstructed view. I would not recommend this type of stateroom. We are active retirees in our early 70s and have also traveled on land tours to Italy, France, Spain, Portugal, Greece, Canada and throughout the United States. We try to book a cruise once a year, usually on Celebrity, Royal Caribbean, or Princess. We were pleased with the mix of passengers, including millennials, generation x, baby boomers, and even well behaved children. It was disappointing to read about the lack of shade on the pool deck and rooftop garden, entertainment that was not up to par with the previous 19 cruises we’ve experienced, the lack of interesting activities, and as always, the chair hogs that make it difficult to get a lounge chair. I found all of these things to be true. We were tempted to cancel but wanted to experience a brand new ship and the exciting things about the Edge. Everyone has different tastes, so I read the reviews for information, but wanted to see for myself. I’m glad I didn’t cancel, but both my husband and I do not think we’ll be repeating a cruise on the Edge class ships. We seemed to be disconnected with the ocean. The Magic Carpet looked like a construction site elevator and did not provide the connection to the sea that we’ve always enjoyed on a traditional balcony. There are many other features on the Edge that helped make our cruise enjoyable. The four different dining rooms is a wonderful idea, but there weren’t as many choices on the menus as my husband and I would have liked. We were disappointed in the Tuscan menu because it didn’t seem to have enough Italian themed food. We had select dining and made reservations ahead of time, usually the 8 pm slot. Sometimes eating late made it difficult to catch either of the two shows. A few times we got to the dining room earlier than our reserved time and had no problem being promptly seated. The meat entrees were outstanding in the dining rooms and the buffet. We don’t usually dine in specialty restaurants because the dining room food is very good. This time we used on board credit to dine in Eden and Le Petite Chef. Both were worthwhile and very unique experiences. There weren’t enough activities for me. I would have joined in on group exercise classes in the gym (I only saw listings between 7 and 8 am, too early for a vacation). I would have liked dance lessons like salsa, swing, or Zumba (it would have been fun on the pool deck). The music, both live and DJ, left much to be desired. The only time we were enticed to get up and dance to great sounds was during the two silent disco parties and during the one pool deck white party. We like a variety of music, even today’s artists like Bruno Mars and Pitbull, but we agree with previous reviews that the music was way too loud on the pool deck. Service was exceptional. We never had to wait very long to get a cocktail by the pool (or any bar/venue), our wine was poured on time with dinner, the stateroom attendant was very good, the food service personnel were prompt and attentive, and Café al Bacio was great with expanded seating. We gave high ratings to the staff and crew on the Edge. Although our next two cruises are booked with Royal Caribbean, S-class ships like the Silhouette still bring back memories of our great times on the Celebrity fleet. Read Less
5 Helpful Votes
Sail Date: April 2019
We chose this cruise to experience the new ship, not for the iteniery. Embarcation for Suite and Zenith guests was excellent and almost a great way to start the cruise. We were in a separate lounge area and staff came around quickly ... Read More
We chose this cruise to experience the new ship, not for the iteniery. Embarcation for Suite and Zenith guests was excellent and almost a great way to start the cruise. We were in a separate lounge area and staff came around quickly to our seats and quickly and easily checked us in. However, instead of being escorted onto the ship, we proceeded to board with the many many others and were shuffled into the lobby to fend for ourselves. No one knew where to go or how to get there. It was mass confusion. A great improvement, however, was that once we found how to get to our Suite, you got your key card at the Stateroom door and were allowed to leave your carry on baggage in your room before it was cleaned and done. You were free then to wander and explore the ship without worrying about your carry ons. Our Sky Suite was smaller than usual, however it did have a great bathroom. The controls for the lights and drapes was also an excellent add and very easy to use. There are also a LOT of electric and data port outlets in the room. The bedding was great, however the coffee table in the room and way too low to be useful and the table on the balcony was too small and low to be useful. We were not able to eat breakfast in the room. We understand these are being changed, so hopefully it will be better for future guests. The also removed the rocking chairs form the Suites, so we brought n one of the chairs from the balcony for extra seating. The ship itself is absolutely beautiful. Eden is a very interesting space and has acrobats walking around performing while you are eating or drinking there. The Rooftop Garden is beautiful, but needs some shaded areas, especially in the Caribbean or it is too hot to sit out there during the day. The Retreat Lounge is very nice and a beautiful space, as is the pool area and lounges for Suite guests only. The lounge, however, does not have a bar like Michael's Club did, but instead has a few waitstaff that will come around and take your order. We did not really enjoy Luminae on this cruise. As there are about 170 Suites on this ship, more than double the other M and S Class ships Luminae was much larger. It lost something special when they made it larger and was not as comfortable as it is on the smaller ships. We ate in Blu with friends in Aqua and much preferred the meals there. The staff was much more welcoming and the atmosphere quieter and much ore comfortable. I will not talk much about the ports, as we chose this cruise to see the ship. The ports were not exciting at all and at the Mexican ports we did not bother to get off the ship. Just shopping and eating, nothing exciting. We have been here before so we had already seen the Mayan ruins. Disembarkation was a breeze. Very easy. We did the walkout, had facial recognition by customs and were waiting for our Lyft in 15 minutes. We are not exactly sure what it is about the Edge Class ships but we MUCH refer the M and S Class. The ship, as I mentioned, is beautiful, but it lost something in the homey comfortable feel we experience on the M and S Class ships. Read Less
6 Helpful Votes
Sail Date: April 2019
Boarding/Deboarding -- Though the boarding process is a breeze for suite guests, I cannot say the same for getting off the ship. We used Luggage Valet and were told we could exit the ship as soon as it cleared customs. However, rather ... Read More
Boarding/Deboarding -- Though the boarding process is a breeze for suite guests, I cannot say the same for getting off the ship. We used Luggage Valet and were told we could exit the ship as soon as it cleared customs. However, rather than allow us to do so, we were ushered into the line of folks waiting to deboard with their luggage. So, an "easy walkoff" translated to a 45-minute wait. Celebrity should not advertise 'priority' de-boarding if it does not enforce the hype. The Retreat -- Celebrity should consider limiting access to Celebrity Suites and above. With over 125+ Sky Suites, there were entirely too many people in this area. Plus, it should be for adults only. There were children splashing in the Retreat's pool and hot tub, and occasionally running on deck. I sail Celebrity to get away from kids ... not to have them underfoot. Plus, if I didn't get to The Retreat early on a sea day, there was no place to sit other than the sun deck. "Reserved" seating was noted by towels tossed on recliners or chairs and the coveted pergolas. Celebrity should either make The Retreat larger, limit the suite guests who have access to that area or have Retreat personnel remove towels from chairs/loungers if a person does not return within a reasonable period of time. Ship Personnel -- Whether it was officers or wait staff, the crew always had a smile and a greeting for the passengers. Dining -- I dined in two of the specialty restaurants (Fine Cut Steakhouse and Rooftop Garden & Grill), both of which had extensive menus. The appetizers and entrees were cooked to perfection. Read Less
6 Helpful Votes
Sail Date: April 2019
First of all the question of whether we would sail on the Edge again--absolutely! Celebrity has listened to people who sailed earlier and taken steps to made the Edge experience better. Two senior Celebrity staff members also met with us ... Read More
First of all the question of whether we would sail on the Edge again--absolutely! Celebrity has listened to people who sailed earlier and taken steps to made the Edge experience better. Two senior Celebrity staff members also met with us during our meet and mingle and took and answered questions concerning future improvements to Edge and the Edge follow ons. We booked this cruise well over a year ago just because we wanted to sail on the Edge with its latest and greatest technology. The itinerary did not matter as we planned to maximize time on the ship as opposed to excursions on shore. We flew to Ft Lauderdale from Raleigh, NC the day before sailing. We stayed at the Hilton Garden Inn near the cruise port and used their shuttle service to get to the ship. They charged $10 pp but it was worth it as it was a comfortable passenger bus that delivered us right to the baggage off load spot. Embarkation was the easiest and fastest we have ever done. I had downloaded the mobile app when it first came out and had our Xpress passes loaded on it. That' what we used during boarding and it worked like a piece of cake! We really liked that we could go straight to our cabin and leave our carry-on bags in the cabin while we explored the ship. We took the 1215 pm ship tour that we learned about on the mobile app before boarding. That gave us a good overview of the ship plus learning some of the trivia details about the ship. Our cabin was an ocean view stateroom on deck 3, 3143. It was the largest oceanview we have had by about 10 sq feet, most of which seemed to be in the bathroom, especially the shower which was roomy and feature lots of glass and chrome. The only downside to our cabin was it was directly below the Le Grande Bistro/Le Petit Chef and we could hear noise from the galley as they cleaned as late as 1100 at night. The cabin had a very large TV, kingsize bed, lounge couch, safe, mini fridge, ample docking stations for phones/tablets, ample storage, and my favorite--fully adjustable lighting for morning, daytime, evening, movie watching on a keypad next to the bathroom. On the first sea day, a lot of us cruise critic members did a cabin crawl where we saw about 10 different cabins and locations. There are 4 main dining restaurants on the Edge, different from other ships with just one large restaurant. We liked the fact that there was more adherence to dress codes on this ship--one man was turned away the 2nd night for wearing shorts and 2 people were asked to remove their hats before they were seated. Our main dining room was the Cosmopolitan, early seating. The food and service there was outstanding. We dined one night at the Tuscany and had planned to dine at each of the other two but we really liked our wait staff at Cosmopolitan so we returned there each night. The staff was very accommodating to special requests, such as one night when we brought 4 guests in and they gave us a large round table. We did not dine at any of the specials restaurants. Breakfast was either in the Oceanview or Cosmopolitan depending on our mood of the day. We liked sitting outside on the back of the ship when the weather was good so we would eat at Oceanview those days. Lunch was usually at the Mast Grill (great hamburgers) or Eden grill which featured more healthy fare. Eden grill also has a small seating area outside which was nice. Entertainment in the main theater was probably the weakest area of the cruise for us. We had come to expect several large productions featuring the singers and dancers, but there was only one such performance--A Hot Summer Night. Some of the solo entertainers were just fair, but some were also very good. The comedians were good as were the Hard Days Night Beatles tribute band. Jordan Bennett was also very good. We also went to productions in The Club and Eden. The club is an interesting area that gets a lot of use, but the support columns in the middle limits viewing from several angles. The Revelation performance in Eden lasts 90 minutes and is probably the most talked about performance on the ship. There is no playbill, the performers do not talk, people from the audience are brought into the action, and we still don't know exactly what we saw. But that is one of the things that made it interesting and we are still talking about it and trying to analyze the performance. Beyond the Podium series gets an A-plus. It featured Mr. Jim Kennedy, former director of the Kennedy Space Center, lecturing on space history, future of space, and stories from 50 years of NASA space exploration. The fitness area was very nice with ample machines of all types and lots of free weights. The jogging and walking path was the best on any ship we have sailed, departing from the typical boring oval instead with a meandering track that covered two decks, giving you an incline in one direction and a downhill in the other. It is also long, a little over 4 circuits for a mile. The Magic Carpet is an interesting concept but is more limited than we thought. There was only one dining experience available on this cruise, and it was totally booked long before the cruise, so no one else could dine on it. Its primary utilization during the day was as a bar, propositioned at one of a few locations. As a launch pad for the tenders, though, it is excellent, as were the tenders. They are air conditioned with large comfortable seats and 2 large tv screens. As for debarkation--excellent! We were off the ship, had our luggage, and through customs before we knew it. We took a taxi to the airport and the line for the taxis was staffed with people directing you to the taxi and it went very fast. Read Less
3 Helpful Votes
Sail Date: April 2019
We saw a preview of this ship while on the Xpedition in the Galapagos in January. So we were thrilled to get a last-minute deal on a western Caribbean sailing in April, before she went off to Europe for the summer. We LOVED everything ... Read More
We saw a preview of this ship while on the Xpedition in the Galapagos in January. So we were thrilled to get a last-minute deal on a western Caribbean sailing in April, before she went off to Europe for the summer. We LOVED everything about the experience. So much so that we stayed on for the back-to-back last week and went out to the eastern Caribbean too. First week we had an inside cabin - exactly the same size as the verandahs (the cabins all run parallel to the hallways, you enter from the end just like the verandahs). Largest bathroom we've ever had on a ship - large shower with rounded glass door. It was only missing the laundry line - the two little pegs didn't work well for wet bathing suits. The second week we had an infinite verandah, and loved it! The extra "balcony" space made the cabin even larger, the full floor-to-ceiling glass was much preferable than any balcony cabin we've had before, and the fully open window allowed plenty of views and breeze. Sometimes we sat out there with the bifold glass doors closed to preserve air conditioning in the room, but the last night we even slept with the window open to hear the water and were quite comfortable. The ports were great, but the real experience was the ship, like being at a 5-star resort. And so smooth, you really had no sense of movement. We loved the soaring space in the magical Eden - and the little cafe there was geat for lunch at sea. The Edenists were talented and personable - we went to the talks with them, and the Fibonnocci lecture. Loved the other shows. And the silent disco was new to us, since we usually sail on Princess. We chose a fixed dining second seating in Cyprus, with a terrific waiter and assistant waiter, interesting tablemates, and great food. They were very willing to get things from the other restaurants if we asked, and always got our preferences right, to the last anchovy! We ate in Cosmopolitan for breakfast and lunch some sea days. And had dinner on the Edge one night. A tremendous amount of food for just 2 of us, but delicious, and worth it, for the experience. We loved the Edge and dropped by for drinks, waiting before going ashore, and using for the tender in Grand Cayman. A novel but unusual concept. Everything about the ship is top-notch, digital, high tech, modern decor, lovely. Read Less
2 Helpful Votes
Sail Date: April 2019
We are in the late 30- and we like to sail on X. This was cruise 10+11 on X. So when they did open for booking on a new ship and a new class. We knew we had to try it. So we booked a b2b. This was week number 1. Embarkation was a ... Read More
We are in the late 30- and we like to sail on X. This was cruise 10+11 on X. So when they did open for booking on a new ship and a new class. We knew we had to try it. So we booked a b2b. This was week number 1. Embarkation was a breeze, it took us 5mins from we arrived to we went onboard. We had used the app and had expedited arrival. The app works fine, all dinner reservation, spa appointments etc was loaded in my calendar. So I had all i need on the phone or iPad. And you can make the phone open your staterooms door. Very handy from time to time. We had a deluxe oceanview veranda on deck 6 ( it is a porthole veranda) 6115. It was not listed as obstruct when we did book on the first day open for bookings. So we had seen from the newer deck plans that it had been listed as this. So we were a litte frighten about how bad this was going to be. It was not bad, so that was not a problem. But there is so much sound from the theatre below. Everyday when they did rehearsals or they did shows in the evening the floor was vibrating and you could hear the songs. So to all the shows we went, we new the set-list before the show started. Really a big issue for us, since this made it impossible to relax during daytimes when we were in the stateroom. It was better to find a quiet nook up on deck or in eden, if you wanted it to be quiet. So if we just had to judge the cruise by this, I would give them a 1 star. Because this is bad for a new ship, that they have not managed to put correct amount of isolation between the teatre and staterooms. We did notify guest relation about this, since it is really bad. The room is identical to the infinity veranda except for the balcony. We liked the design and the bathroom is huge compared to other ships. Great work. One thing we really disliked is the lack of a proper coffee table. There is no table to have your roomservice breakfast. The tutu thing is to low and small and the table on our balcony worked better as a fot rest then a table. Since they are to low and small. This was a really irritating thing for us. Because we like to have breakfast on the balcony. We don't like to eat in bed and we feel really bad for all in housekeeping that need to change the bed daily because there are spill from eating in bed.... But lets not focus on the bad. We had a great time on the rest of the ship. The ship looks stunning and she is different from the other ships in the X fleet. We really liked this ship. The decor is beautiful and the lay out is nice. Edge class will be a good ship for sailing in Alaska and Norway. Since the infinity veranda will work great in colder climates. Then you could really see the benefit for it. 4 MDR venues is really nice. We had a great tour around the different venues. The favourites are Normandie and Tuscan. The waiters and somaliers there really made the dinner a highlight. The buffet was nice and the layout is good, we had breakfast and lunsj/snack. Lots of choices and really like that they have added a caffe bar. Really one of the things I had been wishing for on all X cruises we have been on. On the first week we did not eat in any of the specialty restaurants. We did just rotate on the 4 MDR. We had a lot of guest entertainers on this sailing, since the cast was brand new and need to settle in. So they only showed on production show, it was good and we had a great time. As for guest entertainers it was hit or miss. Marcus Terell was fantastic, the comedian was funny. But the rest was maybe not my cup of tea. The Mirage show is really good. It was a perfect alternative to the main show in the teatre. There is lots of live music around the ship and they were all good. Bar service was quick and we were taken good care of. Really good on the magic carpet and the club. Cafe al bacio was good, except for some of the servers that were a litte hard on the steamer, so the milk is being burned. Same in the buffet al bacio. Eden is a great area, it has lots of smal nooks and areas to hide away in. It is different and the shows are not for everyone. But we enjoyed it and think it is a great venue. The breakfast and lunch serving is super. Pooldeck is nice, but there are a lots of chair hogs....It was the same for both cruises. Lots of personal belongings on beds but no-one there for hours. And they were not in the pool... A bit crowded in the whirlpools since it is only 2 outdoor. Jogging track is really great, like the way it is done. Rooftop garden is a nice area, but it is little shade and it is not the best seating when they show movies outdoor. The spa We had pre booked some service before we left from home. The services it self was good. But there were no letter or nothing in the stateroom when we arrived and nothing was delivered to confirm the services. So when I had an pedicure and a haircut that had some time in-between they had moved my hair appointment by 15mins and not told me. So suddenly i had lots of time between my appointments. Really not impressive when Im waiting and no one told me or asked if it was okey for me. The nail lady was great, really nice and did a good job. But one thing they have totally forgot when they design Edge is that when you put the hairsalong and the nail area in the same room. There is lots of noise from hair dryers. So my pedicure and the manicure i had on the next week was lots of noise, so much that it was really a big problem for me. I could not relax for a second, since it was so much noise from 3 blow-dryers in full speed. And to top it of they had a seminar in one corner about hair and make-up. So I was squeezed in the middel of larm from blow dryers and crew speaking higer and higer so all the attendants could hear what they were talking about in hair and make up. It happend both on my pedicure and manicure. If this will be the case on all the edge class ships. I will not book this type of service. Service from the crew was all great. Stateroom attendant was great and he did a super job. We could not had a better attendant. We had a stop in Key West, Grand Cayman, Cozumel and Costa Maya. We had been to all ports of call before except Costa Maya. We had a great time in all the ports of call. Would I book an edge cruise again? Yes, but not a stateroom in deck 6. Same type of cabin in a higer deck is not a problem. We liked the port hole, just not the noise. We had a great time and would go back anytime. Read Less
1 Helpful Vote
Sail Date: April 2019
Embarkation was a breeze as we had expedited arrival, we were able to just walk past the large queue and get straight on to enjoy the ship. We had a Concierge package, so our room was ready when we arrived and our luggage was amongst the ... Read More
Embarkation was a breeze as we had expedited arrival, we were able to just walk past the large queue and get straight on to enjoy the ship. We had a Concierge package, so our room was ready when we arrived and our luggage was amongst the first to be loaded onto the ship. We headed for our complimentary 4 course lunch in one of the main dining rooms when we had checked out our rooms. This was beautiful with a great selection. Dining in general on the ship was first class, lots of selection each night. We were based in the Tuscan restaurant. However, the service from the bar staff was not great. Many times our order was only taken well after we had ordered our dinner, perhaps a single server for a few tables like on RCCL would be better. The buffet was well stocked and the hotdog and burger bar was amazing! We loved heading to the ice cream bar every afternoon for a cookie and ice cream. We had an infinity veranda room which was excellent. The room was very spacious and we enjoyed having the balcony room to sit in in the afternoon and into the evening. However, the window was rather annoying to put up and down and wasn’t really like a traditional balcony room. Bathroom was huge by cruise ship standards and we had amenities due to our Concierge status. Also in our package fresh fruit was delivered daily as well as a tray of mini delights (normally 3 savoury and 1 sweet treat). Our room was well cleaned, although the mirror in our room was cracked and covered over with some tape. Not what you would expect on a brand new ship! We didn’t use too much of the nightly entertainment, we used the casino and the outside area on the top deck which was lovely. We enjoyed the range of movies available and liked the large screen outside. Service at each bar was fabulous and we were never waiting long before being served. The pool attendants were excellent and were around constantly ensuring that you were never short of a drink. Ports were good and the range of activities available were excellent. Getting off and on the ship was not a problem each time and was relatively quick. We travelled as a family of 6 and all had a fabulous and relaxing time. We would travel again for sure! Read Less
1 Helpful Vote
Sail Date: March 2019
Glamorous new ship with a lot of great new features. We did a back-to-back starting March 24th in Aqua Class and Suite Class for March 31st sailing, which provided a good way to see all of the aspects of the vessel. Lack of seating in ... Read More
Glamorous new ship with a lot of great new features. We did a back-to-back starting March 24th in Aqua Class and Suite Class for March 31st sailing, which provided a good way to see all of the aspects of the vessel. Lack of seating in the Martini Bar area and lack of shade on the Rooftop Garden and Rooftop Bar which could be easily remedied. The Captain and his officers were awesome!! The specialty dining was worth trying and would recommend Fine Cut and Raw on 5 for multiple visits. Our own restaurants, Blu the first week, was amazing as always. Great fresh meals with lots of options, but no view. Our second week in Luminae was up on the 12th deck and the sunset views were spectacular. The restaurant itself is very contemporary and the food was always cooked to perfection. Don't forget to see the shows or to dance the night away at silent disco. We particularly enjoyed the entertainers in the Grand Foyer (Martini Bar area), but as mentioned earlier seating was a bit of a challenge. The Edge is worth your time. It is pricey but our thought on this back-to-back adventure was that the entertainment was a step-up from other cruises and the food and service was also improved. Read Less
8 Helpful Votes
Sail Date: March 2019
Just got off a week after booking nearly two years ago. Wanted to express some of my thoughts after being in love with Celebrity since 2002. I tried not to read too much before boarding but in talking with co-cruisers, I bet many of my ... Read More
Just got off a week after booking nearly two years ago. Wanted to express some of my thoughts after being in love with Celebrity since 2002. I tried not to read too much before boarding but in talking with co-cruisers, I bet many of my feelings have been previously shared. First, the Good! The ship is stunning, and I loved the grays & blues and the variety of furniture. The pool is larger and better. The Rooftop Garden was nicely designed though often too hot to enjoy in the daytime. My AQ cabin was bright, had great storage drawers, shelves and cubbyholes, a larger bathroom sink, and a better sofa. I liked the electronic shade which really blocked out light, and the idea of the "infinite veranda". The dining options were greater in number. I have loved Blu for many years, but I felt the EDGE's Blu served the best food of them all. Every dinner was remarkable. For example, I had duck twice (prepared differently) that rivaled what I've had in some fine restaurants. The service in all the dining venues was as outstanding as always. Now what I feel was disappointing. The room balcony/veranda was too small with no room for footrests or stretching out. The ship offered less views of water with Blu not directly overlooking water. The ship interiors felt "darker" and really more hotel-like. I missed the glass elevators with views of activity and entertainment. There were far less quiet areas and lounges and places to escape to read or just gaze out at water. There was no library, just a book cart. Shopping was horrible-no boulevards of shops, mainly high-end jewelry shops which never seemed occupied. Nothing like tables of sale items, Celebrity clothing, etc. I missed the Martini ice bar. The Sunset Bar was too small as was its mens' room (with one urinal!) The Fitness Center had nice equipment but NO locker/changing room, and one unisex toilet--who designed this?? Fitness classes were not actively promoted and we never saw any instructor or attendant. The pool level lacked adequate covered/shaded seating, and quiet areas. Walking to the forward section at top brings you to a screeching halt at the suite's Retreat area. I found Eden entertainment to be on the goofy side, and unsure if the Magic Carpet was worth the loss of additional seating area on the pool deck. I missed the daily printed "newspapers" and puzzles from Guest Relations. So...I am so glad I experienced this gorgeous ship but for me, the older ships were better overall. For the Edge, I'm "one and done" and am happy to have two future Solstice Class cruises booked. Read Less
Sail Date: March 2019
We loved this ship. We had a S3 on deck 10 over the magic carpet. The retreat pool, retreat pool bar and to a certain degree the retreat lounge and suite benefits that come with a S3 make this one of the best Celebrity Cruises we have ... Read More
We loved this ship. We had a S3 on deck 10 over the magic carpet. The retreat pool, retreat pool bar and to a certain degree the retreat lounge and suite benefits that come with a S3 make this one of the best Celebrity Cruises we have been on (we are Elite + having sailed more than 18 cruises with Celebrity. We enjoyed our S3 suite even though we are used to a royal or celebrity suite. We toured an Edge Villa and would hope to be able to afford the EV in the future. Since we book the S3 sky suite when the booking first opened for Edge we got a much better price than the current rate. That being said we enjoyed the ship so much we book a future cruise on Apex while on board. Food: Luminae was great. Service perfect. Food quality as good as we have ever had in Luminae. Wine was the only negative in that we wish the choices in Luminae were of higher quality than the rest of the ship. Service: we had amazing service at the Retreat pool bar and throughout the Retreat pool. Our room steward was amazing. Martini Bar was the best we have ever experienced (although I missed the frozen bar top). Still we never had a problem getting a seat at the MB and the flair bartenders were a thrill to watch and fun to interact with. Music entertainment: we never did one of the shows but enjoyed the live entertainment brought the week all of bet the ship. We enjoyed Edge so much we booked a future cruise on Apex when she sails in the Caribbean. Read Less
4 Helpful Votes
Sail Date: March 2019
Let me start with the Celebrity brand. Always at the top, great cruise line. I have many Celebrity cruises under my belt and being a Travel agency owner I had to try out the new Celebrity Edge to see if the reviews were valid. I am a ... Read More
Let me start with the Celebrity brand. Always at the top, great cruise line. I have many Celebrity cruises under my belt and being a Travel agency owner I had to try out the new Celebrity Edge to see if the reviews were valid. I am a forgiving traveler and try to give the benefit of doubt to the cruise line. Embarkation and disembarkation were better than expected. Easy on, easy off. The ship was beautiful with an unusual profile. Ships interior was classy and very roomy. A lot of reviews stated lack of bars and lounges, this was true which caused overcrowding in these venues. Champagne was offered when you come aboard AND you can go directly to your cabin to drop off your luggage and then grab lunch or check out the ship until you are officially allowed in the cabin. As expected, the buffet was crowded but orderly. The food was excellent and the service top shelf. The cabin was roomy with a balcony (if you wish to call it that) that had a picture window and dropped down half way at the press of a button. It was a very small area. The TV was very large and the drawer and cabinet space were abundant. A master control panel outside the bathroom door controlled lights and window shade. You can also operate them manually. The bathroom was larger than most cruise ships usually have. The restrooms around the ship all have push-button controls to open and close the sliding doors. Now for the lounges/Bars, or lack thereof. The Martini bar was always busy, The sunset bar was impossible on a sunny day as no shade is provided. The Coffee bar was very nice and did serve alcohol. The Eden bar was just ok during the day and very weird during the evening. When the evening approached so did the, shall I say, unusual entertainment? Unless you took a long drag on a doobie this was not the place for you, Just to get to Eden you have to pass through a long dark hallway with stupid pillars and outer space music. OK, so I scratched Eden off my list. Let's try the onboard shops. Unless you have Deep Pockets, stay away. All shops are upper class. I finally found a logo shop so I could buy a T-shirt. They almost had to take me out on a stretcher. Get this, a T-shirt was $80 and a Ball Cap was $75 and a golf shirt was $135. No wonder the shops were empty. So, back to the Martini bar for another stiff one. OK, let's discuss entertainment. The talent they brought on board was great, but the regular shows were weird and boring unless you like folks prancing around the stage and swinging from ropes. But, the lighting effects were good. It was a nice venue to grab a quick nap. OK, so back at the Martini bar for another quick pick me up and a bit of fun trivia. Dinner time was an event with better than average food and service. The casino was large and did have a bar that was in operation on sea days and evenings. The Magic Carpet when it was in operation was useless, just a gimmick. The specialty restaurants were pricey and in my opinion, were not worth the extra costs. That being said, I did try the La Petite, It was $55 per person and came with a cute animated video chef on your table preparing your meal. Yes, pricey but entertaining. But As I said, I give the benefit of doubt to the Cruise Line in hopes they will come back to the basics And stay away from the higher priced weird stuff. Would I cruise Edge again? Probably not. But if you like a big change and something different, then this is your ship. All in all I still give it 4 out of 5 stars. Read Less
1 Helpful Vote
Sail Date: March 2019
My husband and I booked a last minute cruise on the Edge and we loved it. We cruise around six times a year on Royal Caribbean and they were booked solid at the last minute. I hadn’t read much about the Edge until after booking the ... Read More
My husband and I booked a last minute cruise on the Edge and we loved it. We cruise around six times a year on Royal Caribbean and they were booked solid at the last minute. I hadn’t read much about the Edge until after booking the cruise and then started reading on the negative reviews. I wasn’t worried at all by the comments because they seemed over the top and were often written by people who hadn’t sailed on her. We had booked an inside guarantee. When given the opportunity, we bid up and received an aqua class cabin. In short our cruise was perfect. The entire ship is stunning! We loved our infinity balcony and cabin decor. We met many couples on board and common conversation opener was did you read the reviews and how wrong they were. Aqua class was fantastic with the amenities and Blu restaurant and spa. Read Less
1 Helpful Vote
Sail Date: March 2019
my husband and i have cruised 20 times with celebrity, always a great experience. when we heard about the new ship of course we wanted to cruise on it. this cruise coinsided with our 45th anniversary which made it all the more special. ... Read More
my husband and i have cruised 20 times with celebrity, always a great experience. when we heard about the new ship of course we wanted to cruise on it. this cruise coinsided with our 45th anniversary which made it all the more special. what can we say the ship, the service, the food, the butterflies on the ceiling of my room (a great "special" from our butler and stewart for our anniversary) were great. the ship is very different from all the other celebrity ships....very contemporary decor, some not so confortable seating, but on the other hand there was EDEN where you can sit and watch the sea go by or have a drink with other cruisers and watch a contempoary dance show.....we liked the ship....depending on its (or the new APEX ships) itinerary we would definaely sail on it again....one small complaint we have is ...my husband had skin cancer (like many people his age) suite guests have access to the retreat, a beautiful top of the ship private area with its own pool, bar and reclining lounges BUT no shade.... except by the suites on the inside of the public spaces...like sitting in a hallway....the ship needs some shades on those cabanas, and the bar area...otherwise fantastic space. Read Less
20 Helpful Votes
Sail Date: March 2019
My goal is to write a thorough review of the Edge while also taking into account other reviewers’ commentary (on here and on other boards). Before boarding, the reviews on here since the ship’s launch were disheartening. I began to ... Read More
My goal is to write a thorough review of the Edge while also taking into account other reviewers’ commentary (on here and on other boards). Before boarding, the reviews on here since the ship’s launch were disheartening. I began to have doubts and fear that this ship wouldn’t be as I’d hoped. We booked this ship before it had any deck plans and while we were on board the Silhouette in 2017. All this to say, thank GOODNESS I decided to take these bad reviews with a grain of salt and forge ahead. The Edge is glorious. I am enamored with her. Background I am in my 40s. Sailing Celebrity for 17+ years on M- and S-class ships and solely in verandas. Beyond Celebrity, I also enjoy Holland America. I sail for the relaxation, the service, amazing drinks and food – and well, to unplug. We’re friendly people but don’t go on cruises to meet new friends. I am not a chair hog nor do I like others who are. All this to say, cruising is my preferred vacation, and I’m blessed to have been on 20+ ships so far. The Edge is in my top two and may very well be my first choice of ship moving forward. Let’s chat about everything but the IV The public spaces are beautiful, well-appointed and very well thought out. There is attention to detail for flow, seating and service. Here are the highlights of what is exceptional: 1. Atrium with martini bar focus. WHAT A FABULOUS CHANGE! It was now about community gathering. Now, I’ll admit this had me a skeptic when I first saw it. There are usually glass elevators and illuminated grand stairs as the HEART of a ship atrium. Now, on Edge, it is the dance floor and the martini bar. The true special features of this new design are at night. After dinner and prior to the second show, we ended up cycling between the martini bar and the café one floor up. However, it didn’t matter because the way the atrium is designed, the band and people dancing were watchable and you felt like you were a part of a special evening. Even better? Before you couldn’t really watch the martini bar team unless you had a good seat. Now, every night at either 8:30 PM and 8:45 PM, the whole atrium lights up timed against the music and then everyone gathers by the railings to watch the martini bar flair. There hasn’t been anything like this on Celebrity before this ship. What fun. It is classy and thoroughly enjoyable. 2. Deck 2 is a new port em/de barkation area This is a well-oiled machine of a space. Multiple points of entry and exit to/from ship. At least 4 scanners. No lines to get in or off the ship in any of these docked ports. I haven’t seen anyone speak to these new efficiencies and am surprised. This new space is what all ships should aspire to. I never felt like I was part of the cattle call. Well done. 3. Bye bye MDR. Split up into 4 (Cyprus, Tuscan, Cosmopolitan and Normandie) restaurants and moved more midship onto decks 3 & 4. Again, would I like not having an MDR at the usual back of the ship? Yes! The worst space by far in S-class ships is the MDR where it is two levels of packed tables decked out in gold and red. On Edge, these new restaurants feel like a hybrid of specialty and main dining. You get great service as expected but you also feel like you can have variety the personalities of these new dining venues are all classy and do not feel cramped. I am a fan. I do not miss the MDR. 4. Eden. In the space formerly taken up by the MDR is a two level combination space. Why Eden has gotten so much bad press is beyond me. When we walked in for the first time, we both said that this is what other lines should do. Let’s just take a look at what Eden has to offer as a space: plenty of seating for intimate conversation, looking over the back into the water or at the bar, off to the side (outside and covered on one side) or a café with outside seating on the other side. Morning specialty coffee service – and NO line with fresh baked cinnamon rolls. Not to mention breakfast sandwiches and fresh fruit. OR lunch, where there were fresh salads, sandwiches and desserts. Miss the World Class bar? This is where the caliber of cocktails moved to on Edge. The bar team were TOP notch…and almost all women (yay Celebrity). Want a Negroni with Hendricks, Carpano and Campari? This is where you get it. Eden was quickly our favorite spot for pre-dinner cocktails. Eden as an entertainment space is where it goes off the rails. There are LOTS of times where there really isn’t anything being performed in this space and that’s when I most enjoyed it. The funkiness of where Celebrity wants us to go with these performers is just flat out uncomfortable. I will absolutely say that the performers are top notch. They’re very talented…but and this is a big BUT, this isn’t the right cruising community for this. Please Celebrity -- we don’t want it. I would absolutely recommend that Celebrity remove the podium stage, add more flooring for dancing and turn this into an extension of a jazz/big band club like they used to have on the M class ships in the early 2000s. And please, turn off the incense. Permanently. 5. Magic Carpet Is it windy? Yes of course. It’s not nearly as windy as others make you believe. You’re on the ocean for goodness sake. There is no other view like it. The feeling of being out on deck 14 with a 360 degree view of the water is so very special. This space is just wonderful. No frozen drinks on the Magic Carpet is true. Really though. There are 3 other bars in close proximity. You can get one there and walk back onto the carpet in less effort than it took you to complain about it. Which brings me to rebuttals of other reviews: _ Poolside service is amazing. On sea days, I think I had someone ask every 15 min if I needed a drink while I was sitting on a lounge chair. _Bar staff were all friendly. Every single person. If you have the premium drink package, simply ask them to make the cocktail with your spirit of choice. I always felt they just wanted me to enjoy what they made. There was fun banter and smiles around. _Restaurant service. Again, top notch. This was also the first Celebrity cruise where there was every ethnicity and gender serving as waiters to assistants to sommeliers. Celebrity should be commended. It was very refreshing to see the changes. _Wait times at venues or bars? Nothing that seemed excessive. The staff was also very aware of who walked up and when and took orders accordingly. It was awesome! SO many times on previous cruises, there is mental pushing and shoving to get an order in. The team on Edge were so professional that this type of ego didn’t even have a shot. _Sewage smell. Yes, something is amiss here and I bet they’re trying their best to figure it out. Where is it? Only a couple places: sometimes near the pool/table tennis area, the men’s restroom in the spa (not the woman’s) and the rooftop garden. What I’d like to see: _Many may not realize but all of these fancy stores and their store employees don’t work directly for Celebrity. Just like your local mall, these spaces have a contract with a third party who leases this space. This is why we see Tiffany, Cartier, etc. etc. as their own stores on Edge. It’s absolutely overkill. There is NO reason that the store directly across from the casino that has very high end jewelry and watches, cannot be retrofitted into a more appropriate space for this cruising community. It’s at least 100 feet long. It would be a perfect library. _The sunset bar needs shade. It used to be a really popular spot on S class but it’s just too hot. I feel badly for the team working there. _Rooftop garden is fantastic. I’d love to see the grill return with the ready to make pizza like S class and bring fun back into that space. It was delicious for dinner but just not the same. Read Less
15 Helpful Votes
Sail Date: March 2019
Backgorund: I apologize in advance for the overly detailed review. At the cruise critic event on board, the Captain requested that we be specific on issue we found with the ship. Also, we are loyal Royal/Celebrity cruisers with over ... Read More
Backgorund: I apologize in advance for the overly detailed review. At the cruise critic event on board, the Captain requested that we be specific on issue we found with the ship. Also, we are loyal Royal/Celebrity cruisers with over 30 Cruises and we just want to insure other cruisers are informed before selecting the Edge. Embarkation: Very quick and easy. You could drop bags in the room as soon as on board. Infinite balcony Stateroom: Our first infinite balcony room on deck 6 forward had a view of about 20’ of blue painted steel. We had to argue with guest services to have our room changed to a new room. Changed to a deck 9 Infinity Balcony. The room was nice except the “balcony” was useless. This should have been called an ocean view with opening window. We liked the extra space but was not a balcony. When the window was open, the room instantly filled with humidity and the air conditioning turned off. There were times in port when the window would not open. When sleeping at night, other cabins close by would open or close the windows made so much noise it would wake you up. The fake doors to the balcony would barely close, get in the way and did nothing to stop the room overheating. Storage in the room was strange. The new room layout Royal uses on Symphony, Harmony and Anthem is awesome. This is a step back. Only room for about a foot of hanging items without hitting an immovable bar. Lots of very small cubbies that could not fit much. Designers went for look and not function. The bathrooms on the ship were the largest and best laid out on any ship. Unfortunately, the shower did not drain and flooded the bathroom because the perimeter drain was tied to the shower drain. Also, the spray nozzle in the shower was broken so the shower head would not stay in place. This is not what we would expect for a new premium ship. An odd annoyance was no indicator to put on the door to let the attendant know you were not in the room. They had to knock to see if the room was open to make up. Also, no towel animals. Dining: Ocean view Café was excellent. We did not specialty restaurants only because we liked or fixed seating table. The dining on the ship was a real disappointment since we did not rotate restaurants we were limited to the same food menu. I asked about prime rib or beef tenderloin but was told we can only get this if we leave our table and go to another restaurant. We ended up eating the same meals almost every night. Most nights our server steered us away from at least three dishes that other diners complained about. Food was mediocre at best. In the past, Celebrity food was a step up from Royal but this was a step down. Pool Area: We again were subject to the ‘new’ cruise experience were the only shade on the pool deck was located in the Cabana area that had to be paid for. The design of the hot tubs were ridiculous. These were located in full sun two stories up from the pool deck. In order to get to these, you had to walk up two flights of stairs or go to the forward elevators. Once of the two sets of stairs was through the smoking area. The music played at the pool was bizarre. For some reason, there was a jazz fusion band playing rather than a Caribbean band. Another strange item was serving glass bottles of beer to people in the pool. Retreat Area: One of the most annoying things about the ship was the Retreat area. All front views out of the ship were cut off unless you were in a suite. You cannot take the forward elevators up to deck 15 or 16. You must get off at 14 and walk up the stairs. On other Celebrity ships, this area is a lounge open to all. Ironically, we spoke to many Suite guests who complained of no shade in the retreat area as well. I get the need for additional revenue but to cut off over half of decks 15 and 16 is a bit much. Public Spaces: The Magic Carpet was nice. The Destination Gateway is a great idea. This ship was nice but not up to Latest Royal levels. The layout of all seating in the public spaces were all very low and very uncomfortable. The rooftop garden had awkward wooden seat that you could not sit on and cushioned seats with what looked like oil stains. The normally nice sunset bar had no shade and uncomfortable seating again which ruined the experience. Eden need to be re-purposed. Very bizarre. Crew: Best crew we have experienced. Everyone we encountered were attentive, friendly and polite. Casino: Non Smoking which was awesome! Entertainment: The guest entertainers were great except when they played in the rooftop garden as it was blazingly hot with no shade and uncomfortable seats. The onboard entertainers, though talented, were a real let down. Why would you put a jazz fusion band on the pool deck rather than a Caribbean band?? The on board shows were bizarre and was embarrassing to watch so many people walk out. Bingo was replaced with Deal or No deal where we give $25 to the cruise line and one person in the room wins $100? How is that fair? There were a few other that won a $10 match casino play! The best show was the Captain Dimitriue’s talk. Shops on Board: The stores were overpriced, no post cards of the ship, no Christmas ornaments of the ship, and no reasonably priced tee shirts. I have never had a hard time spending my on board credit and basically wasted it to use it up. The shop workers asked us to put this in our review as they are hurt by poor sales due to lack of merchandise. Debarkation: Customs and emigration had the facial recognition terminals which was a breeze. Until we got to our luggage. We stood and stared at our bags forever 15 minutes but were not allowed to touch them. Very disorganized luggage handling. They need to stop over at the royal terminal next door to see how it is done. To sum up, we paid a premium for this cruise in anticipation of the best cruise ever. It turned out to be the worst. I have written this review in the hope that this class of ship can be turned around. The crew did their best with what they had to work with. Our impression was upper management had a plan to be different and not necessarily better. We love sailing Royal and Celebrity but will not be back to this Class without major changes. Read Less
Sail Date: March 2019
A lot of things can be improved but overall a great ship! The steak house was awful FYI. IV ROOMS are not cracked out to what they make them as you seem your in a bubble without the air. Sometimes they do lock them which I get but lame. ... Read More
A lot of things can be improved but overall a great ship! The steak house was awful FYI. IV ROOMS are not cracked out to what they make them as you seem your in a bubble without the air. Sometimes they do lock them which I get but lame. Entertainment could have been better with more activities. Service at pool was not the greatest with people walking around and the bar. Lot of wasted space. Feels like they could have added something else like ummm a missing wine bar! The chairs at the bar were dangerous and you slide right out of them... no I was not drunk but that is what they blamed and felt as it was rude. Yes i had a few but come on. Eden had a awful smell like pee. The performance was kinda weird and feel like they could have done without. La Petit was great but feel like there should be more than one menu. Main dining rooms should have had more of selection based on what type of food it is. I did miss not having the same server every night. EDEN restaurant was great and food was on point. THE BIGGEST COMPLAINT about the CONCIERGE class room was that you had no concierge. Apparently he sits in a office and does nothing I was told. Miss having that special attention in room and the champagne was just thrown in a refrigerator and not in a cute holder. Also there were other drinks mixed in without prices. We had to ask for the pillow menu and was not offered. Was a waste of the extra money. Overall the ship was beautiful and would definitely book on the APEX hoping they make some modifications. I do miss the Solstice class and waiting for the renovations!! Read Less
4 Helpful Votes
Sail Date: March 2019
The ship was beautiful and we loved the restaurants and the decor as well as the service was top notch. I have been and stay a large number a great places but I am not sure I have ever received better customer service. Everyone was very ... Read More
The ship was beautiful and we loved the restaurants and the decor as well as the service was top notch. I have been and stay a large number a great places but I am not sure I have ever received better customer service. Everyone was very friendly and they were always willing to go the extra mile. Everything was very clean and workers were always busy "polishing the brass". I would not hesitate to get back on this ship tomorrow if I could. Really have very few complaints if any at all. I did notice a high pitch whistle back towards the ships exhaust which drove me crazy but could easily fond a new location on the boat to avoid the noise. We had the best experience while dining and love the Blu restaurant. Out time in Mexico was great and we loved our stop in Key West and Grand Cayman. Read Less
1 Helpful Vote
Sail Date: March 2019
Please see my review dated 3/24/19 for particulars. I wont cover the same areas, but will mention a few things we did here that we didn’t prior. Just say, this is a fantastic ship. We’ve cruise the Caribbean many times and I’m not ... Read More
Please see my review dated 3/24/19 for particulars. I wont cover the same areas, but will mention a few things we did here that we didn’t prior. Just say, this is a fantastic ship. We’ve cruise the Caribbean many times and I’m not that interested in the ports much, so we went for the ship experience and Loved It! One new thing is the Magic Carpet for anchorages (not tied up at piers). Used it in Grand Cayman. That makes a very big difference in other ships and Celebrity classes. Very easy to embark/disembark the very nice lifeboats, large area instead of the small platforms down a set of letters on other ships. Outstanding for disabled. Very easy; not scary and good sitting areas. B2B Turnaround: The other is the turnaround between the B2B. You’ll get a letter the day prior on what to do. If a US port, you’ll meet in an assigned area about 9:15 (waiting for most all to have left), then they escort you off. You go through Customs and back on. Zip/Zap. If you signed up for a tour, you go on that earlier and just come back to the ship. If you want to go on your own earlier or leave then, you can. All very flexible. You’re charges will be completed at the end of your first cruise and closed out. Be sure to spend all you non-refundables or you’ll lose them. A new card will be delivered to your SR the night prior. Take your old and new card, and your passport to depart that morning. They will take you old card on leaving and return it at the end of the 2nd cruise so you don’t mix them up. We had a bit of a wait after getting off the ship, so on the 2nd day, they had a nice free drink social for us....I didn’t really think we were held up that long at all. If you stay in the same SR, you I just leave it come back to a clean SR. If you must switch, they take the hang up clothes in the closet and you back your bags and that morning of the B2B, they move to your new SR. Read Less
10 Helpful Votes
Sail Date: March 2019
We chose this cruise as our third week of cruising after being on Holland America's Nieuw Statendam docked right next to Edge. At the end of this write-up we will give a comparison of Nieuw Statendam to Edge. This was cruise number 48 ... Read More
We chose this cruise as our third week of cruising after being on Holland America's Nieuw Statendam docked right next to Edge. At the end of this write-up we will give a comparison of Nieuw Statendam to Edge. This was cruise number 48 for us, still keeping Celebrity as the most frequently cruised, while trying many other lines,the years.. Easy and earlier embarkation, which allowed us to stow our bags in the cabin. ( Note: NS also allowed us the bring our carry on to the room earlier). When we first walked into our cabin on Edge, we were quite impressed with the "Infinite Balcony" and how much larger the room appeared since the open balcony is part of the cabin. We played with buttons, got familiar with how to lower the top portion of the panoramic double hung window, and never regretted our choice of this type of cabin the whole week. The cabin appointments were nice, although the closet was a bit tight for two people. The bathroom was spacious with large shower, but the toilet is wedged into an impossibly tight space. Since we booked a "Concierge" Balcony we found out by accident, that we could dine in one of the four main dining rooms for lunch. We liked the idea that there are four smaller dining rooms, and three weeks before we cruised was offered the opportunity to dine in each, if we made advance reservations. While the menus are largely the same, each has 3-4 selections in French, Italian, Mediterranean, or Cosmopolitan indigenous to that specific restaurant. We did not dine in any specialty restaurants as $55 - 65 pp per restaurant was outrageously expensive. On the whole, the food was good in each of the 4 dining rooms and service very good, attentive. If for some reason you did not finish your plate, immediately the waiter or floor manager came to your table, asking if they could replace it. For us the Windows Cafe  ( buffet) was very disappointing. Poor choices, not very good food. We ended us avoiding it, eating at the 4 main dining rooms as much as possible. Ditto for the burger joint on deck 14. VERY POOR burgers, pre-made and  mediocre fries. We tried it once and never went back. Overall .... for the price we paid .... Edge should make improvements in the food. Entertainment was ok, just not as expected. There were a few productions on the round center stage, but they were not as good as on HA. Many nights we sat at the balcony overlooking the Grand Plaza on deck two and watched the bands, people dancing, and when the bands recessed ... the bartenders put on a great show of juggling drink cylinders filled with liquor. There were a few good comedians aboard, but this ship lacks, overall, in entertainment, day and night. Aside from the unique "Infinite Balcony" the ship is ultra-modern in design, almost has an "industrial feel". Some hallways on floors ( deck two and three) are dark and very unattractive. Art work is kooky. Overall, we did not feel this was a pretty ship, and the design and functionality in some places did not make sense. For example, there are way too many staircases on each floor, making you walk up and down half flights to get to venues in between floors. No consideration here for Seniors, or the walking-wounded. Annoying. As an example, to get to the pool ( and pool bar) on deck 14, you have to walk up 8 steps. Why? Does the pool deck (and its assigned bar) need to be on Deck 14 1/2??? There is a well appointed computer room on deck 3 for those who do not bring smart phones or IPADS. All of the computers are MACS ... no mouses. Internet service was very good, with free printing. As Concierge customers we each got 90 minutes of free internet usage. Shopping is over the top. All high end boutiques with full retail plus, plus prices. Duty free is a joke. Cheapest T-shirt was $50. Come on, couldn't you have some more reasonably priced items? Even watches were grossly overpriced. We had drinks one afternoon in the Magic Carpet bar when it was  miraculously not overcrowded. Each day it rests on a different floor .... 14, 15, 16... Did not use it to get off ship for excursions.  And the famous "Eden" ( back of the ship which takes up 3 - 4 floors). It's supposed to be Garden of Eden ... an etherial place of fairies, artsy folks and somewhat bizarre shows. We went one night to the 10 PM show which had acrobatics, aerialists, people jumping around, dancing and engaging the audience. It truly was bizarre and should be viewed at least once. Be aware that this room has the most uncomfortable chairs, couches you will ever sit on. We came early and watched as cruisers tried out all the different type of seating and moved from one uncomfortable chair to another. Thank God there were tons of pillows to ease the painful seating. Debarkation was quick and painless.Note: there is a lot of walking upgrade or downgrade to get on and off the ship. Not for the easily winded. Comparison to Holland America Nieuw Statendam (NS): We cruised on NS for two weeks right before walking off and walking onto Edge, right next door. We paid less for the two week cruise ( balcony) on NS than we did for one week on Edge, although the latter bundled in expensive amenities ( grats, classic drink package, huge OBC.... which we paid for .... Overall we enjoyed NS much more, for many reasons .... which surprised us. NS is more classic style ship, with terrific art work everywhere. Overall it is just prettier! Over the years HA has successfully recruited younger cruisers, and is no longer the geriatric line. The food on NS was better, particularly their Lido buffet. Much more varying choices for B/L/D each day including much available prime rib at one of the many carving stations. The main dining room on each ship was pretty much a "push" with Edge having more menu/venue choices ... getting high marks for the 4 different dining rooms ( versus 2 main, very large dining rooms on NS). We liked the more "intimate" dining room feeling on Edge. We purchased a five pack of specialty dining on NS for $95 PP ... very reasonable ... and for the most part all were superb. Pinnacle Grill had a full pound of Alaskan King Crab which was a delight, especially when shared with Hubby who ordered the 23 oz Porterhouse. Rudi's Sel De Mer offered a  12 oz lobster tail .... no extra charge. What also makes NS special are the smaller venue (free restaurants) .... "Dive-In" cooked to order burgers, delish coated fries .... "NY Style Deli/Pizza" ... with custom made individual pies ( and bavarian pretzels and popcorn for movie nights at the Lido pool one deck below). Don't miss the Dutch Cafe which serves interesting mini meals ( eq. individual gourmet quiches with mescalin  salad, huge profiteroles and  lattice apple pie. You just pay for the coffee or beverages, if you choose to order. Terrific free ice cream varieties ( and gelato for extra cost).  Entertainment hands down was much better on NS which has two major professional productions as well as comedians, magicians. What makes NS truly "unique" are the music venues ... 4 of them that host three shows each night ... BBKing's Blues and Soul; Billboard 100; Lincoln Center Concerts and Rolling Stone Rock n' Roll. All have superb bands with great singers. Lots of dancing cruisers. Just a fun evening, each evening. Finally, NS has a large Hydrothalassal pool which costs $299 per couple, per week for unlimited use, along with its steam room, heated chairs, etc. Very enjoyable. Edge does not have this feature. Celebrity used to have these on Millie, Summit, etc. We miss this feature on the newer Celebrity ships!! Overall, based on our experience,  if you asked us whether we would sail again on Edge, again, it would be no and on Nieuw Statendam, again, it would be yes, definitely. Read Less
Celebrity Edge Ratings
Category Editor Member
Cabins 5.0 4.0
Dining 4.5 4.2
Entertainment 4.0 3.2
Public Rooms 4.5 4.1
Fitness Recreation 5.0 3.9
Family 3.0 3.9

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