Our 7 dec 2023-6 jan 2024 celebrity cruise had a great itinerary and wonderful staff but, was a disappointment on many levels, especially when celebrity air left us stranded. so, with almost 20 cruises under our belts, several of them celebrity, and many more in our future, we will never cruise celebrity again.
Here are the details, starting with the positive: the 30 day south american ...
Departure was delayed by three and half an hours without any communication even to their own crew members who started sailing away party on deck already but have to cancel it. Captain didn’t apologize for the delay instead just say that is out of our control because the supply loading was slow. C
First port of call at Cabo San Lucas arrived at 1:30pm but the tender didn’t start transfer ...
We elected to purchase this cruise because of the price, and the itinerary (many ports we had not been to before.) We have been on six prior Celebrity cruises and even on this ship. Our overall experience was disappointing. First and foremost, the food in the main dinning room was sub par. The steaks were as thin as a pancake and no matter how discribed on the menu they were the same steak. ...
Why pay three times more for a cruise line that is no different than a mainstream cruise line? by cutting corners on food since the food is actually worse than MSC.
Limited entertainment venues, just the captain taking over the PA for an hour about navigation details no one cares about, just get us there!
The cabin TV's have limited selections with poor to no reception even when at ...
Everything onboard Celebrity is always great, but this itinerary was not my favorite. The people onboard were also different as there was a huge mix of Argentina/EU/Americans, etc. People from all over the world that spoke other languages.
Everything in the ports was just far to get to as it is such a remote place in the world. The days of cruising were excellent and would definitely recommend ...
We chose this because we wanted to cruise around South America. By the time we got to our destination, Chile,they would not let us disembark so we had to travel to San Diego. this added another 15 days to the trip. Celebrity Cruise line and the staff of the Eclipse made the extra time memorable. We felt well taken care of. There were new shows and talks to keep us entertained. Celebrity made all ...
I chose the cruise because the destinations were clearly going to feature lots of natural history and animals ... and beautiful views of the Chilean fjords and Magellan channel. They didnt disappoint. Also, it seemed to have the right balance of sea to land days and I'd heard very good things about Celebrity. The entertainment was amazing and we grew very fond of the cruise director (Alejandro -- ...
We boarded on March 1 for a B2B that would end in San Diego. Unfortunately due to the pandemic, the 2nd cruise was canceled and we were told we would be disembarking in Santiago, Chile. At that point, we were eager to get home so we really didn’t mind. However...that was not meant to be as Chile refused us docking and to make a long story short we had to sail to San Diego. 17 straight days at ...
Never been to South America. On ship for one month instead of two weeks due to fact that Chile would not let us disembark (San Antonio) - told regularly that cruise was healthy. Both my husband and I experienced symptoms common for C19 however were told common cold and over indulgence created symptoms. Have since found out that 41 people were positive after the cruise (including one fatality so ...
Wanted to see South America for the first time. The ship's décor is dated and tired especially the ocean view café, cabins and the lounges. The guest relations staff are mediocre and mostly not good at dealing with problems. The projector in the show theatre is appalling, giving a very blurred image and lack of vibrancy in the colour. Everything on board is way too expensive - drinks, spa, ...