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18 Celebrity Eclipse Luxury Cruise Reviews

Traveled with my wife, two daughters (in their 20s), their boyfriends and one of his daughters (9) on the Celebrity Eclipse departing July 7 returning July 14 round trip from Vancouver. We stayed in Vancouver at JW Marriott Parque for ... Read More
Traveled with my wife, two daughters (in their 20s), their boyfriends and one of his daughters (9) on the Celebrity Eclipse departing July 7 returning July 14 round trip from Vancouver. We stayed in Vancouver at JW Marriott Parque for three nights prior to the Sunday departure. We had two full days in Vancouver. I woke up first thing in the morning and walked to the Canada Place Cruise Terminal to watch a HAL ship dock, walked back to the hotel and met up with the family. We did the Capilano River Regional Park (recommended), and then Gas Town. Had lunch at a restaurant named Local-ok. My wife and I had dinner at Provence Marinaside-excellent and enjoyed tasting many different BC wines. They are able to draw a glass or taste out of any bottle with a syringe and nitrogen. Following day went to Granville Island by Ferry (recommended) and then the Science Place (I have aged out of this attraction but interesting and more suited for young children. Dinner with everyone at Floata in China Town-food was excellent but ambiance was like being in the twilight zone. It is on the third floor of a mostly empty shopping center and it appears more like a banquet hall than a restaurant. The food made up for the atmosphere. Great Dim Sum and Peking Duck. That night, hung out at a bar on a 6th floor terrace-Paul McCartney was in concert next door, so we listened to the end and the encore while we enjoyed our nigh caps. Embarkation day my wife and I went to Mass at the Holy Rosary Cathedral and returned to the hotel to meet the kids et al and catch a private transfer to the terminal. I arranged the transfer through the concierge in a micro bus, rather than hail 3 cabs. There is no Uber et al in Vancouver. We arrived about 12:45 pm at the terminal and it was not too crowded. My wife and I were in a suite, so we all breezed through except for the bottleneck and US ICE. It took, about 30 minutes to clear. Once on the other side, we were met by a greeter and escorted on board and to our cabins. My wife and I were in RS 1612 and the children were in connecting Veranda staterooms 9233-9255. Suite was awesome, so was the butler and the steward. It was really nice to have the living area for congregations. First night we all dined at Luminae. Excellent food and service. Better quality wines than MDR. We did pay for our children to join us, but it was worth the price for the wines. There are higher quality wines not on the menu and you do not pay any up charges. First day at sea we explored and ate lunch at Sushi on 5-Lobster R amen highly recommended. Dinner at Muranos (excellent). Second day was Sitka. We watched the arrival from the Helicopter pad. I have been to Sitka many times before (cruises and fishing). So my wife and mostly walked, shopped, and did walk through the Historic Park. You now shuttle to town from a cruise dock located about 10 miles north. Last time I was in Sitka on a cruise, it was a tender. Kids did excursions. Third day was Hubbard Glacier-breathtaking. We catered a lunch in our cabin (sushi, salads, apps, and roast beef sandwiches). Very cool to entertain in your suite with a Glacier in the background. There was an excursion for an up and close view of the Glacier, in hindsight this would have been a very cool excursion. Next day was Junea. I hired a cab from the taxi line for a morning tour and we went to Mendenhal, the Arboretum and the Tram. Highly recommend all and the cab kept us away from the crowds. We had a late lunch of crab and Tracey's (recommended), shopped and then a drink at the Red Dog Saloon (must see). Dinner that night was MDR. Next day was Ketchikan were my wife and I went Zip lining. Good excursion but in hind sight on a short port day, I rather would have explored Ketchikan. My wife's advise is to book the excursions on longer port days, so you also have time to explore. Dinner was at Tuscan. Highlight was the appetizers. I order an upcharged NY Strip-flavor was good but the texture was mushy (think more short rib than steak). Stick to the apps and Italian offerings. Next day was at Sea with lunch at Sushi 5 and dinner at Luminae. We did the ship's tour which was very cool. My daughter won a bingo while playing our cards. I told her I would split the winnings, so I used my half to spread some love to the crew who had taken care of us so well the prior week. Embarkation is painless in suite class. My wife and I bar hopped the prior evening while our butler packed for us. So we just went to bed, woke up about 8:00, was at Michael's Club by 9:00, and hung out until after the last boarding group was called. We were escorted off the Ship through Customs. Two of our party disembarked first thing in the am to catch a flight home by 12:20 pm, they made it to the airport with plenty of time to spare in a cab. The remaining group needed a large Taxi, so we had to wait about 25 minutes for them to procure one. We stayed at the Westin Grand (JW was nicer but the service was very good). We went to church, had Pho and then went to the Maritime Museum with dinner at Granville Island. We walked home (doable but about an hour) and had Gelato as a reward. To bed for early return Passage home was unremarkable except for realizing we needed a duffel to fit our dirty clothes with the original space in our suitcases displaced by our purchases. Went downstairs at 6:30 am to inquire as to procuring luggage on an early Monday in downtown Vancouver from the bellman. The Concierge overheard my conversation, told me to sit tight, and procured me a large hard suit case from housekeeping that was left by another guest. Returned to my room, insured the lack of contraband in said suit case, and from leaving the hotel to sitting in the Maple Leaf Lounge was one hour. Every night was saw a show which we enjoyed. We also enjoyed Milos (a naturalist lector), the various live music and the silent disco. The ship is impeccable and so is the service. 95% of our food was delicious. I highly recommend the suite experience for two main reasons, first, you get to cut in line for everything and second you have free reign of the restaurants. My only expenses on the ship was inviting my kids plus to dinner, two excursions and the terrible steak. I did have some trepidation about a mass market ship but it exceeded my expectations and we reserved a cruise from Ireland to Iceland on Celebrity for next summer. The Ship itself is beautiful and well laid out. Time passed to quickly while on this cruise. I didn't even have time to visit the Casino other than 45 minutes of Blackjack showing my daughters how to play. My wife and I cruise with Crystal over Thanksgiving leaving from Miami. I will write a comparison then, but Celebrity is a great cruise for families in that my wife and I were abler to enjoy a Crystal like experience, while my kids enjoyed the plethora of activities available. Read Less
Sail Date July 2019
Bucket list cruise that fulfilled all expectations. Visited Icy Strait Point, Juneau and Ketchikan. Not forgetting the amazing Hubbard Glacier. Saw so much wildlife including a brown bear who came within 15ft of us. Too many experiences ... Read More
Bucket list cruise that fulfilled all expectations. Visited Icy Strait Point, Juneau and Ketchikan. Not forgetting the amazing Hubbard Glacier. Saw so much wildlife including a brown bear who came within 15ft of us. Too many experiences to list. Took tours through Celebrity. Booked them online before we sailed which was much cheaper. All the tours were excellent. See below for cabin reviews. Blu restaurant food was excellent although the service could be very hit and miss. The Oceanview Restaurant always delivers excellent food although i felt that cleanliness of the tables could have been better. Dined in Le Petit Cuisine which was excellent. This is a must visit especially with children. The Cocktail Bar is a lot of fun and the measures very generous! Only went to one show this time which was ok. Made the most of the stunning sunsets from the Sunset Bar. Would highly recommend this cruise, certainly the top one we have done. Read Less
Sail Date June 2019
We have cruised with Celebrity on five previous occasions and have enjoyed every one, however this particular cruise experience was very dissapointing. The Cruise itinerary and ports visited were good but the on board experience was ... Read More
We have cruised with Celebrity on five previous occasions and have enjoyed every one, however this particular cruise experience was very dissapointing. The Cruise itinerary and ports visited were good but the on board experience was very disappointing. The biggest problem was food quality and choice. The ocean view cafe and the main restaurant was absolutely appalling. The constant sales push to dine in one of the specialty restaurants was way over the top and became extremely annoying. It seems the constant pushing of the specialty restaurants coincided with the drop in food quality in the free/included restaurants. The gym staff were extremely arrogant and unhelpful. The senior staff and officers were generally invisible but if you did run across them they where arrogant and very aloof. The only redeeming Feature was the junior staff. The wait staff in general were very good, the standouts were the cafe al bacio, ensemble lounge, Sushi on five and the international bar, the best of all was our stateroom attendant in fact he was the best attendant that we have had so far. I have complained to Celebrity but as you would expect there has been no response. The experience was so bad we will not use Celebrity again! Read Less
Sail Date May 2019
Selected it because it was a ten night with more ports! Sitka, ketchikan, juneau, skagway, icy strait point, victoria and Dawes glacier. Eclipse is a beautiful ship, the entertainment was excellent and of course luminae was great. Michaels ... Read More
Selected it because it was a ten night with more ports! Sitka, ketchikan, juneau, skagway, icy strait point, victoria and Dawes glacier. Eclipse is a beautiful ship, the entertainment was excellent and of course luminae was great. Michaels club on this ship has a small bar and lacked the interaction with the bartenders and other cruisers as compared to solstice and reflection. This particular cruise included longer times in each port which made the experience more relaxing. Alejandro the cruise director was funny and had the cruise packed with top notch entertainment in the theater. Also, the naturalist, Milos was a real treat and full of information about the geography and animals in the area. When we were finished shopping in juneau we stopped in the mini post office and packed everything in a if if fits it ships box. For twenty bucks we avoided the hassles of possibly having over weight luggage on the way home. Read Less
Sail Date May 2019
Very disappointing treatment of someone sustaining a serious injury on the ship due to their negligence. Poor medical treatment. Poor follow up from Guest relations until I conveyed my concerns to them that I felt dismissed. My holiday was ... Read More
Very disappointing treatment of someone sustaining a serious injury on the ship due to their negligence. Poor medical treatment. Poor follow up from Guest relations until I conveyed my concerns to them that I felt dismissed. My holiday was ruined for myself and my partner and ship's response was more 'out of sight, out of mind'. The ship is beautiful, restaurants are good. The ship certainly has style decoratively and never feels overwhelmingly large or oppressive. Delightful cosy corners and cafes can be discovered everywhere around the ship which is generally well appointed for most things you need. Cellar bar terribly under utlised and such a shame as it's a delightful space. Packages are worthwhile. However we had a luxury drinks package and there was no Evian water available as this wasn't stocked in error at the port therefore we were only supplied with the usual bottled water. In addition every time I asked for grapefruit juice I was given orange on our cabin breakfast order. I was advised there was none? This was untrue, I discovered different food / beverage outlets don't share, possibly due to their accounting and stock management, none the less it is frustrating. General treatment of anyone injured in my experience disgusting, of course this has negatively influenced my entire experience which for me was very sad. I now look forward to surgery to repair my hand having returned home. Shame on Celebrity also for not advising passengers when they have a concierge class cabin in the corridor under the cafe that there is noise and obstructed views from the balcony, including poor maintenance and peeling paint onto it. Of course my cruise was tainted due to the fractures I sustained and a badly bruised bottom, both of which effected and still effect all my activities of daily living. However, I also believe it exposed some huge deficits in their service delivery, professionalism and ability to know how to effectively deal with challenging circumstances. In the words of a guest relations team member "most of the crew are young and inexperienced, they just don't know how to behave" and in the words of the concierge representative "there is a hierarchy on board the ship and you can't just talk to anybody" . Our dining experiences were good, all food and beverage outlets provided great service and friendly, attentive staff. Cabin once we relocated was a good size and well provisioned, cabin steward was excellent, Imade thankyou. I used the gym once prior to my injury and it is well equipped. Theatre shows were average by comparison to other cruise ships we have been on. Around the ship there was as usual plenty of activities available and something for everyone throughout the day, although almost non existent on port days, which if you remained on the ship could be a bit boring, although there is always the spa. I had a couple of treatments in the spa and visited the salon for a barber shave and haircut as due to my injury I couldn't shave and needed all my hair cut off. Both experiences were very good. Rio shore excursions were excellent, the remainder advertised appeared less so. We visited Buzios and Santos also. Shore excursions were well organised however. Cabin breakfast was generally served incorrectly and / or tepid, also around 20 minutes earlier on average than the time booked (because it suited them to do so I suspect based on the volume of orders, not satisfactory though). Laundry service was poor, always came back later than should have and we had to chase this up with cabin steward, also items should have been ironed and were apparently but quality was abismal. In fact we had them all done again at the hotel we booked into post cruise. I wouldn't recommend laundry use. This ship is more crew centric than customer centric, be warned, I wish I had been. Read Less
Sail Date February 2019
The whole package was a brilliant adventure the food, the ship, the staff,the entertainment was just fabulous could not fault it . You could laze by the pool or go to gym or take part in a talk or one of the many activities organised by ... Read More
The whole package was a brilliant adventure the food, the ship, the staff,the entertainment was just fabulous could not fault it . You could laze by the pool or go to gym or take part in a talk or one of the many activities organised by the entertainment team.At meal times you could go to the restaurant (they were 5*) or could do casuAl and visit the buffet style cafe where the choice was plentiful.All the staff work hard and are polite and helpful.The pools are kept immaculate and clean towels always available.If you want a bit of peace and quiet there was a beautiful library and card room.You are never stuck for something to do,even when ship is docked the trips and excursions are endless from a beach visit to a full island tour.Just could not fault it .The one high light was the morning message from captain LEO als ending in “LIFE IS BEAUTIFUL”and it’s so true Read Less
Sail Date March 2018
My wife and I would like to invite you to come along with us on our adventure into cruising and as it so happens it is with a company called Celebrity X Cruises, considering the amount of money that we paid out, we had hoped it would be ... Read More
My wife and I would like to invite you to come along with us on our adventure into cruising and as it so happens it is with a company called Celebrity X Cruises, considering the amount of money that we paid out, we had hoped it would be our “Once in a lifetime visit to the Baltic and especially St Petersburg”, between 2nd July and the 16th July 2017.” We set off on 1st July from Edinburgh flying to Southampton where we stayed overnight in The Holiday Inn where we were looked after very well indeed. We wakened early on the morning of the 2nd of July and headed off on foot to the terminal after a hearty breakfast. The journey to the terminal was described by our travel agent as a comfortable five minute walk from our overnight hotel. The weather was thankfully dry but quite clammy so you can imagine that it was not long before we were starting to feel sticky and uncomfortable carrying our main luggage and in flight cabin baggage. The first thing that we noticed was the lack of signage or Celebrity Cruise Staff to direct us to our ship (The Eclipse) having walked a fair distance we eventually asked a member of staff if we were going in the right direction, to which he replied, “you have to go back to the main gate as you have come too far for your cases to go through security. We were not very happy with this as we had not encountered any signage at all, and by now we were feeling mildly stressed to say the least so we queried his instructions and he insisted that we should return to where we had come from. We then spotted a female member of staff so we asked her opinion and she confirmed that we should proceed ahead and not go back. Once we eventually arrived at the appropriate place for baggage collection we had to bring it to the attention of the member of staff standing at a podium/desk that we were eligible for priority boarding due to us being booked in to a Concierge C1 Stateroom (1200). She told us that this was not the case and referred us to a male member of staff standing nearby, who also informed us that we were not eligible for priority boarding and told us to join the luggage queue across the road from where we were standing. I looked through the paper work that I had in one of our cases and produced a document that confirmed that we were eligible for priority boarding so he on looking at this decided that he would have to check this out and asked us to leave our cases and he would return. He then returned about ten minutes later and apologised for the mix up and attached two luggage labels to our cases and asked us to leave our cases here, (Our cases were taken from us at 11.20am and after mislaying one of them we eventually received them separately at 5.30pm, 6 hours after boarding) and follow him in to a doorway of the terminal and pointed us in the appropriate direction for the start of boarding hurdles (metaphorically) that we had to climb over/go through. We then encountered a young man who introduced himself as Jonathan telling us that he would be our Concierge for our holiday and pointed us towards a desk were we noticed a young lady waiting for us. This by the way was the last time that we personally spoke to Jonathan during our complete journey (he left three voice messages on our stateroom phone during the journey to St Petersburg and back to Southampton) We then proceeded to go to the desk and had the misfortune to deal with Wendy who insisted that we fill in a personal form declaring that we did not have sickness or diarrhoea in the last two weeks before boarding our cruise liner. She was rude and arrogant pushing our Sea Passes along the counter at us and then told us to look into the camera. We proceeded along another gangway where we were eventually met by two other members of staff who asked us for our Sea Passes, which one of them looked at and handed my wife’s back to her and then handed mine to me and stated “ok “Danny Boy go straight ahead”. My full name is D********** so I asked him not to refer to me as “Danny Boy” he grunted something towards me and turned to the next passenger behind me. We arrived on board at about 11.40am and were met with mayhem and no one directing anyone, but eventually a Public Address message was broadcast to inform the passengers that they would not get access to their rooms/staterooms until 1pm at the earliest but our cases would be delivered as soon as possible. To try and reduce this we will now go to bullet points instead. (1) Stateroom was tired in maintenance paint peeling on balcony doors, drawers in stateroom that would not close properly, pot marks on the inside of the drawers, Towels that were not 100% luxury cotton as promised, (Our Stateroom Attendant “Rivon” was a life saver in so many ways going out of his way to rectify any problems that he could to our satisfaction. Rivon is a credit to Celebrity and he has abilities beyond his role of stateroom attendant.) Our remote control for our T.V. was taped up with black tape to help hold it together. The toilet roll was a disgrace in that it was cheap and nasty and the shower was like trying to wash yourself in a wardrobe. The actual wardrobe doors squeaked and squealed like a motorbike starting up. Faulty socket for kettle for which electrician had to be called to attend to on the day we arrived. (2) We were offered a Classic drinks passage as part of an incentive to book the cruise and we had thankfully asked Sarah Sotheron in your Surrey Head Office U.K. to provide us with a copy of the drinks applicable to our package. When we went to the bars this did not tally with our list and the Martini Bar Staff actually charged us extra on two or three occasions without asking us for a signature for this extra cost. We went to guest relations to ask for an explanation as to why this was and “Ben” informed us that the classic package had changed and there was nothing that he could do so we would have to accept it. We asked to speak to a member of Guest Relations Management and Ben told us that no managers were available as they were all on their break. We then asked to speak to a manager of the bars and through Joel we spoke on the phone three times to “Bobdan”, "Beverage Operations Manager" who eventually empathised with us and eventually agreed to update us to Premium Class Drinks package two days before the end of our cruise!! Even after that we were overcharged for drinks which I thankfully noticed when I went on line via our T.V. to check our account on the night before we disembarked!!! Why? (3) Whilst speaking to Ben on Guest Relations Desk we were talked over by an irate member of Guest Relations Staff (Vlada) we had to ask her to go away three times informing her that we were talking to Ben and not to her. I had spoken to her an hour before re The Classic Drinks Package and asked her to photocopy the list for us, which she did but would not listen to us continually talking to us as if reading from a script, so I had asked her to stop talking to us as a robot. We think that she was angry with us when we later came down to Guest Relations and spoke to Ben and not to her. (4) Disembarking day was a shambles with not one sign to direct the passengers nor a single member of staff available to direct the passengers to the correct exit. What came over very clearly was that we now have your money so we don’t need to bother any more. We will never cruise again with any company due to experience with Celebrity X Cruises. Finally on a positive note to our Cruise the highlight was The Moonlight Sonata Restaurant and the staff therein especially to “Edy” and “Jon” who are a credit to Celebrity Cruises. The General Restaurant "The Ocean View Café which we had to use for lunch when the ship was in port was like a cattle market with cold/lukewarm food and rude staff. We visited The Café Al Bacio on various occasions and each time we found the staff to be totally unprofessional giving the distinct impression that they did not want to be there. No attempt by the staff to smile or make you as a customer feel welcome. We have written directly to the Celebrity C.E.O. Lisa Lutoff-Perlo with our complaints and through her office we received three phone calls to apologise and they offered us Future Vouchers off our next cruise via e mail even though we told them on the phone that we would never cruise again. We simply asked them to confirm in writing (Snail Mail) that our complaint had been heard and that something would be done to prevent this happening to anyone else in the future, but this was refused and stated this via e mail. The whole impression that we were left with was one of neglect in maintenance and a complete fall in standards as we had spoken to quite a few other passengers who unlike us had sailed with Celebrity before and they also felt that the ship was badly run down and neglected. Unfortunately the prices charged for a supposedly luxury ship and Concierge Stateroom were extortionate to say the least and to offer us vouchers off our next cruise when told that we would never cruise again were an insult. Read Less
Sail Date July 2017
This was our 30th cruise, our 5th on Eclipse and the 3rd time we had done a Baltic cruise on Eclipse. It was only the 2nd time we had cruised since my wife was diagnosed with Gluten Axtaxia (1st in April on Ovation of the Seas was poor re ... Read More
This was our 30th cruise, our 5th on Eclipse and the 3rd time we had done a Baltic cruise on Eclipse. It was only the 2nd time we had cruised since my wife was diagnosed with Gluten Axtaxia (1st in April on Ovation of the Seas was poor re gluten free food in MDR) We chose Aqua Class to eat in the Blu restaurant so more care re food. Cabin 1549 had a very obstructed view with a large overhang with flaking paint. Cabin was quite dirty in places, ball of chewing gum and glass splinter on carpet and dust on some surfaces. Work tops had sticky marks which were NOT cleaned even after we complained and broken shower was not repaired. Blu restaurant could only offer 2 GF cereals chocolate stars and honey nut loops (okay if you are under 10) We brought our own which caused comments from staff and guests. We were allocated 1 waiter to serve us so service took a bit longer. Poached eggs were either hard or under cooked when my wife complained waiter stood over her and waited till she checked each one. We had to book our evening meal the night before but had NO choice of desert we were told one would be made specially for us. The previous cruise had norovirus so the 1st week staff in buffet served the food, took longer and buffet was full to bursting. My wife was given gluten, we suspect by staff using same tongs to serve gf and non gf food. Twice we had to point this out to supervisors. Entertainment was poor same tired comedians same tired jokes, same magician Talented singers and dancers but bizarre shows. Highlights were Stars of Russia and Ukeboxe. On final night waiter in Blu berated us for 10 minutes when my wife pointed out that the pudding was curdled. He said we had been given special treatment as my wife was "the only coeliac on the ship!" and kept asking what we were going to say in the guest survey. Ship looked tired with grubby worn chairs and holes in carpets- so disappointing after our previous cruises and several guests agreed with us. Read Less
Sail Date June 2016
An autumn get away to the sun was required, hence we chose the 14 night cruise to The Azores , Madera and the Canary Islands. We travelled down to Southampton the night before staying at the Chilworth Manor ( using their cruise and stay ... Read More
An autumn get away to the sun was required, hence we chose the 14 night cruise to The Azores , Madera and the Canary Islands. We travelled down to Southampton the night before staying at the Chilworth Manor ( using their cruise and stay package, which includes Bed, Breakfast, 14 nights car parking, free tea/ coffee on morning of departure , late check out and taxi to and from the ship- excellent value). We had an evening meal at the Chilworth Arms that was very enjoyable and great value. We travelled to the ship by taxi on the Sunday morning and arrived at 11.20. We are Elite members and walked straight to the check in. By 11.30 we were sipping the complimentary champagne onboard the ship- OUTSTANDING . We were told that the ship was going in for a re fit in May 2015, however I could not see what needed changing!!!!!! We had an inside cabin (8173) on deck 8. The cabin and shower room were very generous, however my wife felt that a bit more storage space would have been helpful. The cabin was kept in immaculate condition by Ramon and his team. We ate at Murano on 3 occasions - brilliant food and service Tuscan Grill twice - enjoyable but not as good as Murano Bistro on 5 once - we were disappointed with the "Crepes" as they were more like thick pancakes. Moonlight Sonata Restaraunt on the other nights- food was generally good including fillet steak, Lobster and T Bone steak. However the second week of the cruise the food was served Luke warm and the waiting staff always seemed to be in a rush due to looking after to many tables. Breakfast was delivered to our stateroom every day -on time and with a big smile Cafe Baco was always crowded on sea days with to many people occupying tables for long periods of time instead of moving on and giving others a chance for a relaxing coffee. Entertainment was varied and of good quality . We watched 9 shows and really enjoyed the variety. Captains Club benefits were enjoyed and much appreciated. The trip from Southampton to The Azores was very rough and many passengers were suffering from sea sickness. The staff were excellent at cleaning up several "accidents" and keeping the ship clean and tidy. The weather calmed down however the sun did not shine -it was cloudy and warm for most of the cruise. We took a 5 hour island trip on the Azores - nothing much to see. Madera - we did the toboggan and cable car tour -excellent fun and value Gran Canaria - we did whale watching -no whales but plenty of dolphins and flying fish Tenerife - wine tour -again good fun and value Lanzarote- what a tour - camel ride and fire mountain -Excellent tour of the national park ( they could have filmed the moon landing there) , demonstrations of the volcanic activity and a camel ride - what more could we want. fuerteventura-5 hour tour -nothing much to see- however at $26 pp it was ok. I would stay on the ship if we went to the Azores or Fuerteventura again. The ship then sailed towards Lisbon , however due to bad weather the captain was forced to miss out Lisbon and Dock a day later at Vigo- the change was handled well by staff - with a full programme of activities arranged for the unexpected sea day. Vigo- not much to do so we spent the day relaxing in the Aquaspa as most people were ashore. Arrived back in Southampton, carried our own cases and was in a taxi by 6.25am -excellent disembarkation.   Read Less
Sail Date October 2014
My wife and myself cruised from southampton to Iceland and the fjords and excuse the pun but sailed through the check in.We were told to probably expect traffic problems but it was not as bad as we expected We had cruised on the Equinox ... Read More
My wife and myself cruised from southampton to Iceland and the fjords and excuse the pun but sailed through the check in.We were told to probably expect traffic problems but it was not as bad as we expected We had cruised on the Equinox the previous year so we knew the layout of this ship would be the same.We had a cabin on deck 10 concierge and although people say it is not worth it,it is whatever one chooses.The cabin was nicely presented and kept clean througout the cruise.It is also a personal choice where you eat,we were on 2nd sitting MDR and to be honest we would not like to eat in the oceanview in an evening as it is too much like a canteen and a bun fight, although at lunchtime there was plenty of choice of food.In the MDR it is fine dining and that is what you get and although we were not impressed with the food on our first Celebrity cruise we could not fault the food on this ship.Meals were professionally presented and always with adequate vegetables and you could always have a side order of veg if required.The quality of the meat was excellent and what impressed us most was the prime rib of beef which you hardly needed a knife to cut it as it was so tender. ENTERTAINMENT.It depends what you want,the opening show by the entertainment team looked quite good full of activity but we felt their closing show was not as good as apart from the people on the apparatus the remainder of about eight dancers were not really doing much apart from twirling around.The guests the Tenors of Rock were a bit loud.If you like risque entertainment then go to the late night adult shows which were good.On the team quizzes in an afternoon you do need a team of six otherwise you do not stand a chance unless you do not want to win. PORTS OF CALL.It is what you make it.Study the excursions well before you cruise and see if the excursion is worth it as at many places you can get on a Hop on Hop off bus to tour around the town if you want to go further then book an excursion. Read Less
Sail Date July 2014
This was the second time on the Eclipse and we were not disappointed. The ship, service, destinations and people we met were excellent. Checking in onto the ship was quick and smooth, there were long queues but we were relaxing on ship ... Read More
This was the second time on the Eclipse and we were not disappointed. The ship, service, destinations and people we met were excellent. Checking in onto the ship was quick and smooth, there were long queues but we were relaxing on ship with a cocktail within 3/4 hour of arriving at the port. We signed up to the reduced classic drinks package, even though my husband and i are not large drinkers we felt it was value for money if you we regularly went to the Cafe and ordered quality tea/coffee which is part of the packages, you can get smoothies from the health bar by the spa, and we would average 3 or 4 alcoholic drinks per day, along with 3 or 4 bottles of water which we took when we went ashore. The entertainment was varied the shows were excellent delivered by the ships dancers. The dress code seems to be more relaxed which is a disappointment, there were less men in dinner suits, and more in shirt and ties or just open necked shirts. Many of the women didn't wear evening dresses or cocktail dresses they were more casual which applied around the bar areas also. When venturing on land we did not book Celebrity trips we waited until we got off ship and took taxis or joined up with other cruisers for tours around the islands which worked out cheaper. We enjoyed afternoon tea in our room and when asked if we would like a snack were supplied with hot chicken sandwiches, chips and salad, we had to eat it even though we had only had lunch 2 hours earlier and evening meal was only 3 hours away. My only complaint is when tea was supplied in the restaurants the water was luke warm which did not enable the tea to brew properly, in the speciality cafe it was hot and if you didn't ask cream was supplied instead of milk. Other than that our trip was fantastic luxury all the way, we have booked for Australia /New Zealand cruise Feb 2016 for our Silver Wedding we cannot wait. Read Less
Sail Date April 2014
We live just outside Southampton so it was really easy for us. No limit on the luggage and easy check in at Southampton Cruise Terminal. 1st cruise for us aside from a Nile cruise and decided to go with Celebrity for convenience. We ... Read More
We live just outside Southampton so it was really easy for us. No limit on the luggage and easy check in at Southampton Cruise Terminal. 1st cruise for us aside from a Nile cruise and decided to go with Celebrity for convenience. We purchased the all inclusive package and paid the tips upfront, tips £220 or thereabouts for 2 persons - the all inclusive package is limited to certain drinks but so long as you only choose from the options in the package you will not have a large bill at the end of your holiday. Our room 6303 had a balcony which was really nice, and as at the back bigger than the standard balcony. Lovely decoration, comfortable bed and we had plenty of storage space. Main restaurant Moonlight Sonata - if you elect to pay gratuities up front you can have flexible dining option which means you can eat when you like, - if you do not you and elect to have fixed dining you will have to choose an early dining option or a late dining option. If you are flexible you can sit at different tables if you are fixed you will likely dine at the same table at a fixed time. Waiter service and you can have anything from Snails and frog legs to fillet steak. The Oceanview Cafe is the main daytime restaurant and is self service - the food is very varied and very good. Large indoor swimming pool, gym and two outdoor pools - bowling green on the top deck and glass blowing on top deck which is really fun to watch. Great entertainment in the Theatre, lots of shops and art gallery, Casino for those who fancy a flutter. Ports of call were Brugge - bus to town, Warnemunde lovely sea front town, (tour from here to Berlin) St Petersburg, Tallin - city of two halves - old and new, Stockholm,- (you need Krona here) take the bus into the city it is a very long walk, Helsinki - bus into city - lots to see , Copenhagen - little mermaid statue is within walking distance of cruise ship, and home. Would recommend the trips as they are very reasonable - you can't go to Russia without a visa but don't need one if you go on a cruise excursion. We did our own thing aside from Helsinki bus cost approx $12 return each and St Petersburg. For St Petersburg you can get a 2 day block trip, but they are long days and you do spend time eating and drinking as part of the trip. We took 3 half day excursions to The Hermitage Museum, Catherine Palace, and the Cathedral tour, visiting the Church of the Saviour on Spilled Blood,St Isaacs, and St Nicholas Naval, each Cathedral different and included travel and entry. The of our 3 tours was about £240 for both of us. A safe option and we have returned with some fantastic pictures as well as the memory. Plenty of bars on board and you can be as busy or as relaxed as you wish, we had a wonderful time, saw some fantastic places and would have no hesitation in recommending Celebrity Cruises. We will deffinately go on the ship again - we loved it - worth the money. Read Less
Sail Date August 2013
We flew from London Heathrow, and the new Terminal 5 is so much easier, on British Airways. We upgraded our flights to World Traveller Plus instead of upgrading our stateroom, and it was well worth the small extra cost. The actual flights ... Read More
We flew from London Heathrow, and the new Terminal 5 is so much easier, on British Airways. We upgraded our flights to World Traveller Plus instead of upgrading our stateroom, and it was well worth the small extra cost. The actual flights were excellent and on time and very smooth both ways. After 9 1/2 long hours Miami Airport once again did it's best to spoil things, three hours from landing until we actually reached the doors and found the Celebrity Reps. The immigration process was once more horrendous, intermable queues and the usual gimlet stare from immigration officials. Miami, this is not "welcome to the USA". I appreciate that this was a Friday night and also the start of Thanksgiving week but this is just not acceptable. Finally we were transported to the Sheraton on Seabreeze Boulevard in Fort Lauderdale. By this time it was 3.00am our time. The hotel was fine, clean and comfortable and we had a good breakfast the following morning. We never take the transfer buses to the port. I'm not happy leaving my luggage outside the hotel and hoping I will see it later. We took a taxi around 12.30 pm and the embarkation was swift and painless. There was a separate line to avoid the photographers which was nice as we were still a little bug eyed from all the travel. Also on board and during the cruise the photographers were never "in your face" as before which was nice. At check in I was presented with a single white rose and stickers for the two of us. On boarding the ship we were met by the charming Captains Club hostess, Gabriella, and taken to Michaels Club for our glass of champagne. Very much appreciated. It was not long before the staterooms were available and luggage came very swiftly. We were on Continental deck in a 2C stateroom which has "part obstructed views". Absolutely no problem, a clear view out to sea. We had the bed near the balcony which was nice and there was more than enough closet space and drawer space for the two of us if we also used the overbed cupboards. I have to say I found the beds a little hard and the pillows were small and square shaped. But then I have a water bed at home. We had the stateroom bar set up and our steward Lazuro was good, a little shy maybe but he fulfilled every request. Also I found the air conditioning a little faulty, I love a cool room and it never seemed cool enough for me, but fair to say, my dear one did leave the balcony door open a little too many times, and Lazuro must have thought he was cold as he provided an extra blanket!!! This was our second time on Eclipse, the first being in cool weather out of Southampton two years back. At that time I hoped I would love her better in warm weather. So yes, she was beautiful, yes she was classy, but I still love Millenium Class the most. There seems to be no rhyme or reason with Solstice Class, there is not the flow, the bars seem to be on walkways and we missed the Rendez-Vous lounge. We missed a lot on Eclipse too, through our own fault. We did not use Bistro on Five, Cellar Masters, Martini Bar or the Molecular Bar, there never seemed to be the time. We loved the Lawn Club and the Sunset Bar and renewed our acquaintance with Eduardo. We also enjoyed the Sky Lounge and the Captains Club Elite Cocktail hour, I am annoyed I did not get the name of our bar server there because he was charming, came from India. We always love Michaels Club but it was like a morgue. Most nights the doors were shut and no one there. I have to say I was not impressed with the pianist. As for the other entertainers, the two on the steel drums were good, I think they were called Pan Exstacy? They played most days on sailaway where I would have expected to see the party band "Twist of Eight". The A Capella group were OK but only ever played about four numbers before vanishing. As we dined most nights around 7.30pm we missed lots of the shows so it would not be fair to comment. I was not too impressed with the activities. Trivia and bingo is not my thing. I am one of those awful people who actually used to enjoy the pool games, King of the Ship, the greasy pole and the belly flop!! There were never any shortage of deck chairs or tables in the buffet. I don't know where we can find a happy medium on dining. To me 6.00pm is too early and to him 8.30pm is too late which is why we opted to go at 7.15pm every night. This was on the upper level. We booked ahead for a table for two and although those tables are close together this is what we got. Most nights the service was very swift so we were in and out in about 90 minutes which was nice. The last night the service was so bad we almost walked out. The food however was as good as you would find anywhere where they have to serve 2700 pax. The portions are slightly smaller which was good and the cheese tray was excellent. There were no official sommeliers. The buffet in the Ocean View for breakfast was excellent and not too much waiting for eggs/toast/omelettes. Lunchtime was also very good. I just wish they still had the nachos on the pool deck. Each morning we had room service coffee and juice and our server was a gem, I just wish I had got her name, she was also serving appetisers at Captains Cocktail Hour. I also here want to give a big shout to RENATO the tea and coffee server on the port side of the Ocean View Buffet. He made every day a joy with his infectios smile and songs. Celebrity, you have a gem there waiting to be polished. Kids? Very few and no problem except for the parents who thought it was amusing to let their kids strip off and run around naked on the grass. Their Grandma was soon on to this however. The innocence of children is great but this was not really the time or place for "Frie Korpur Kulture! Fellow Passengers: Hmmmmmmmm....we love North Americans and were surprised that there were around 1400 plus Europeans on board, apparently 800 from the UK alone. The Danish and Norwegians were a delight, the Germans overbearing and the Scots were "well refreshed" every day. So now, if you have had the patience to read this far I will do a short resume of the ports. St. Thomas: What happened? We got there on time and sailed up and down. Then the official explanation was that our draught was too much to dock so we had to tender in. We had booked a tour to St. John and were informed the day before that we were now docking at Crown Bay and the tour was brought forward an hour. Hmmmm..........in the end people were running around like chickens with their heads cut off. Eventually the Captain brought the ship in near Havensight and we tendered into the town centre. Many tours were cancelled but the people who had booked tours were directed to the theatre where we got priority tendering. Our tour was cancelled but we made lemonade out of lemons so to speak and renewed our friendship with Coconuts Bar. We got a letter from the Captain that evening. My own personal take on this is that Celebrity booked the berth months ago thinking Constellation would be on this run. Some rumours went round that the Captain did not discharge enough ballast before coming into port. It is interesting to see that on the next cruise the ship went to Sint Maarten before St.Thomas as scheduled. Sint Maarten took a load of my credit card. Enough said? We just love this place!!! Antigua...some say we nearly hit bottom! Was a little surprised not to dock at Heritage Quay. We took a great taxi island tour with two lovely American ladies and our driver was Colin. $20.00 great value. St. Lucia....we docked at Pointe Seraphine and took a tour for $65 each on a speedboat down to Marigot, the Pitons, the volcano, Terraile Falls and the Jade Mountain resort with JnLouis from the pier. Great value for money. Barbados, not a favourite. We went to the Boatyard beach which is always great value for money but it started getting a bit wild after 1.00pm. Grenada.........drizzle so our plans for Grand Anse Beach were scuppered but it cleared up later so we wish we had gone. As it was we just spent time in town and at the shoppers area. Bonaire.....so small. Third time there and we took the ships excursion on the glass bottom boat which was amazing, well worth the money, so much life under the sea, turtles and all. Aruba.....took a bus tour round the island and then wandered through the waterside market and sank a few drinks. Two days back at sea was too much. Why could we not have at least a half day at Key West? So, digressing from the ports.....what could have made it better? Nothing much! We had a charming Captains Club Hostess in Gabriella who invited us to the Captains Table one night on a smart casual night. I was dressed OK but my dear one was casual. We did dine on the Captains Table last year so I'm not too upset but it was very short notice this time. As it was then, we never did see the Captain. I am pretty sure that in St. Thomas and Antigua there was a lot of cursing on the bridge! Guest Relations Manager Cameron Robertson was a real gentleman, we were invited to the helipad sailing out of Antigua and he was very personable. Hotel Director Julian Brackenbury was also a delight, I believe he is now on Reflection. We also met Simon Coley the Food and Beverage Manager and the new Executive Chef Lee Goble when we dined wonderfully in Muranos. Never did see much of Jason the Cruise Director but his announcements were clear and concise. Disembarkation was slow, long lines waiting for the baggage hall. Once you get there, grab a porter and he will whiz you through Customs. We had a day room at the Sheraton Miami Airport which was a lovely place on the Miami River. To summarise: 14 nights at sea was too long for us and the first week was jam packed with ports but the second week not so. Celebrity is still our line of choice. Who knows about next year? I have a very sick mother so we can't make any plans just yet, but when we do it will either be Europe or a 7 night plus a land stay out of St. Juan. We would love to do the east coast of Mexico again as we did one time on Mercury and maybe revisit Las Vegas. I apologise for the lenghth of this review. I would like to say hi to Beth (gimletgal) and all my other happy smokers on decks 5 and 12!!!! Also sorry I missed my friend Karen, and also hope the crazy scots got home OK!!! Yes, God Willing we will be back, and hopefully with Celebrity. Millenium Class still holds my heart but I would never dismiss Solstice Class. Thanks Celebrity. And finally, for the two poor souls who embarked in Fort Lauderdale but never made it home, may you rest in peace. Excuse me now, I have to check out next year!!!!! Read Less
Sail Date November 2012
Caribbean Review for Celebrity Eclipse Jan 28 -- Feb 4 7 night out of Miami, FL Thanks to the staff of Eclipse for a wonderful time away, taking us to exciting places, and your outstanding service. I will try to structure my review ... Read More
Caribbean Review for Celebrity Eclipse Jan 28 -- Feb 4 7 night out of Miami, FL Thanks to the staff of Eclipse for a wonderful time away, taking us to exciting places, and your outstanding service. I will try to structure my review into the following: 1. Daily schedule and activities 2. Overall review of areas of Eclipse and Celebrity 3. A couple of odd things 4. The One BIG Disappointment I. Schedule Wednesday, Jan 25 - We drive to Milwaukee, WI and stayed at the Wyndham Airport Hotel. We booked the night on Hotwire and had a nice room, right next to the airport and lots of space to leave the car for 10 nights (cheap). Thursday, Jan 26 and Fri 27 -- We were up early and took the 3 minute shuttle from the Wyndham to the airport. We flew from Milwaukee to Ft Lauderdale on Southwest Airlines. The flight was fine and on time. After picking up a rental car we drove FL 1 (too many stoplights) toward the Florida Keys. Next we checked into the Dove Creek Lodge in Islamorada, FL. We had booked Dove Creek as a Travelocity "top secret" hotel. Like Hotwire this is a bit of a gamble, but a gamble that paid off big. We loved this hotel/lodge. It was right on the ocean with free kayaks for use to explore the nearby coves, a nice pool, beach/garden area, a great room, and a pretty good restaurant right next to it with live music nightly. We would stay there again. Saturday, Jan 28 -- We were up early (but not rushed) and after breakfast at the Lodge, we drove to the Miami Airport, returned the car, then the shuttle to the Port of Miami. We arrived at the port about noon and our time from the curb, to check in, to stepping on the ship was 20 minutes....... no lines and easy. Upon going through the metal detectors and X-ray for carry on luggage we did notice the table for naughty people. I am not sure what time boarding began, but there were at least 50 bottles of alcohol, "large" wine bottles, and boxes each neatly tagged to be returned at the end of the cruise. We ate lunch at a jammed ocean view café. We should have listed to others on Cruise Critic and gone to Bistro on 5. Staterooms were ready about 1:00pm with an announcement from above. We were in Aqua Class room 1523. Everything in the room was beautiful, with the bed near the bath, and the Persian Garden above. The room had enough hangers for us, plenty of storage space, especially making use of the cabinets above the bed and the area under the bed to store luggage and dirty clothes. Throughout the cruise we were always impressed with the stateroom, balcony, and our attendants who work hard and provide excellent service. My only suggestion for Celebrity is to provide some choice in sparkling wine ..... maybe a choice of red/white wine or even 2 beers. Our stateroom attendant said later that about a third of the rooms do not use/drink their champagne. Sunday, Jan 29 -- Day at Sea My only comment for the day was our "guest speakers". One spoke about Alfred Hitchcock, which seemed to me to be interesting to only a limited audience, the other spoke on comedy, its history, and how to use comedy when speaking. Monday, Jan 30 -- Puerto Rico We arrived early (2:00pm) to San Juan, waked to the fort and through historic San Juan. We ate dinner at the Parrott Club and had a great evening/night in Old town San Juan. I thought it was good to have a port where you arrive in the afternoon and stay until 10:00pm. Tuesday, Jan 31 -- St Maartin My wife had her shore excursion cancelled for lack of participation so we walked through the town, did a little shopping, and visited the Buddha Bar. The area around the port and Philipsburg were JAMMED as Eclipse was one of 7 ships docked in port. Wednesday, Feb 1 -- St Kitts The opposite of St Maartin. We were the ONLY ship in port. We took the Eco Hike and Rainforest tour. I am glad we did. We also walked around town. Our guide said they built the peer in 1995 and have been trying to lure cruise companies and ships to stop and spend the say in St Kitts. They have not been successful. I can honestly say, I don't know why. The town seemed nice, there were a diversity of tours offered, and friendly people. Thursday Feb 2 and Fri Feb 3 were days at Sea Saturday Feb 4, were back in Miami. We took advantage of the self check out, carried our own bags off this ship and were in the Ft Lauderdale airport by 8:00am for our flight home. II. Overall Impressions 1. BLU Restaurant -- As usual BLU was Outstanding! Blue has the best food at Sea, with superior service both at breakfast and dinner. Blu has an innovative and diverse menu while at the same time you are able to order anything from the main dining room and with notice you can order just about ANYTHING. I continue to be impressed with the quality of food and excellent service in BLU. 2. Specialty Restaurants -- We did not dine in any of them, but I did inquire about reservations. They were booked solid. They always seemed busy when we walked out of BLU at the end of dinner, and people we spoke to enjoyed them 3. Demographics -- The cruise seemed to have an older demographic when compared to our last cruise on Solstice. In my opinion 20% were under 55 years old, 40% between 55 and 70 and 40% over 70 years old. 4. Pools -- The outside pools were always busy without feeling jammed. The pool water was too warm (almost hot) for me. Yet I understand that the water bakes under the sun week after week. People seemed to be having fun and enjoying themselves. The solarium was another story. Quiet and adults only with comfortable lounge chairs in a beautiful relaxing atmosphere meant, the solarium was were I spent most of my pool time. Plus the pool water was not as hot -- much more pleasant. 5. The Persian Garden and Steam Room -- One of the great benefits of Aqua Class is the PG and while it is not Persian nor a Garden, it is a wonderful place to stay, relax and enjoy the heated tiled beds or the steam room. 6. The Relaxation room is a great quiet place to read and relax while looking out the front of the ship (right above the bridge). 7. The Bars -- I have always been impressed with Celebrity's diverse bars. Crush is beautiful with innovative drinks. My wife just loves the place. The wine cellar is a good concept with the ability to sample many wines in small amounts without spending big $$. The spent time at the Sunset bar and appreciated its great view of the sea, while being "on the lawn" and the bonus of not being as windy as I would have thought. Finally, the Ensemble Lounge is the perfect place to gather before dinner at a specialty restaurant or BLU, relaxing, live music and a good place for conversation. 8. Spa and Fitness -- I ran on the treadmills most days with little or no waiting. My wife appreciates Yoga on a cruise, yet this time, it was being taught by one of the member of the "fitness staff". She thought it was almost comical, imagine a Saturday night live skit were an aerobics instructor is shouting while trying to lead yoga "push yourself harder!!" "Feel the Burn" ...... she thought he was funny and took it in stride, but cancelled and crossed off yoga for the rest of the cruise. 9. Public areas -- I thought the glass show was entertaining and the lawn green and lush, which must be hard to do in the Caribbean. We used the library and thought the comedian on board (not the comedy "expert") was very funny. III. A couple of ODD things 1. Michael's Club -- seemed VERY underused. While there is a piano in the Club there was almost never a piano player and while we walked by and looked in the club every night going and coming from BLU were never saw it crowded. 2. BLU -- the food is terrific and service is amazing, BUT it... is .... well........GREEN. I could not get over the green glasses, carpet, uniforms for staff, and artwork. Its odd. IV. One BIG Disappointment My only disappointment in our cruise was our fellow travelers. Never could I have imagined a bigger group of complainers and people with a bad attitude all gathered in one place supposedly on the cruise of a lifetime and relaxing. I will give 3 short examples; upon entering our cabin I heard screaming from down the hall. About a dozen cabins forward a 70 year old man was verbally abusing his wife and while one of his lines was clever (I thought I had heard everything) he was just plain abusive. I personally witness a Celebrity security person have great patience with him, but in the end inform him if he continued to abuse his wife or anyone else, the only part of San Juan he would see would be in inside of a jail cell. I wrote down her name, she should be commended. I witness many guests insult and demean staff. Again the staff generally showed great patience. Personally I offered to buy my fellow travelers a beer, glass of wine, or milk 4 different times if it would make their day better. Thanks to Celebrity and their staff for a great cruise! Read Less
Sail Date January 2012
we embarked on our cruise on 30th October 2011 from Southampton, the embarkation procedure took quite a long time but I guess we just arrived at a busy time, we had flown down to Gatwick and were met by a rep who showed us to a mini bus ... Read More
we embarked on our cruise on 30th October 2011 from Southampton, the embarkation procedure took quite a long time but I guess we just arrived at a busy time, we had flown down to Gatwick and were met by a rep who showed us to a mini bus and taken to the ship, our luggage was taken to the cabin. Once on board we found our way to the cabin, excellent, could not fault anything our cabin boy was Martin who quickly found us and explained who he was and if we needed anything he was there. The ship is absolutely first class, spotless in all areas, cannot find fault with anything even the glass lifts (elevators) not a finger print anywhere. You could always find a comfortable place to sit. The weather was not so good and the captain had to change course, we were kept informed at all times. we did not get to the Azores but better to be safe than sorry, we did however visit Gijon in Northern Spain a very pretty town and La Coruna which was within walking distance off the ship.We did not do any organised trips just made our own way to the towns and wandered around. We opted for first sitting in the Moonlight Sonata restauant and shared our table with 4 very nice friendly Americans, the ship was 90% American people who we found to be extremely nice. The food was always excellent a good choice avaliable and if you wanted something not on the menu (as one by us did) they were always accomodated. The waiters were great very friendly and efficient at all times. The wine waiter very good and kept the glasses filled up, we were on the premium package which made a big difference to us in that we could have almost any priced wines. The entertainment was first class and we always managed to find suitable seats with a good view in the theatre. The daytime activities were plentiful, my husband attende the lectures and thouroughly enjoyed them very interesting and informative. I attended the cookery demonstrations they were great fun especially the chef from Hungary, hilarious, you could not be bored on this ship. As we went further west the weather improved and we were able to sit outside on the decks, again spotless and plenty of space. The range of food available was tremendous the mast grill doing burgers and hot dogs was busy but really good. The Ocean view cafe was always busy and the only trouble was finding a space and keeping it so we usually went up for our food seperatly a bind at times but ok. The ice cream counter was usually 15 deep but worth waitng for ( the Americans really loved the ice cream. When we came to disembark we had to place our luggage outside the room the night before and we were given a time and place to go to our time was 9.00am, but as we were going to America I think the port authorities obviously do more checks as the crew had to go though a drill and this then held up our disembarkation, we were lucky in that we gor called off at 10.15am our luggage was waiting for us and we sailed through the US checks, outside the port we were shown to the bus and more or less taken to our hotel and arrived by 11.15am. I cannot recommend Celebrity X highly enough especially Eclipse Crew and Officers. Read Less
Sail Date November 2011
We took the Celebrity Eclipse from Miami,FL to Puerto Rico, St. Maarten, and St. Kitts. I cannot say enough good things about this cruise. We were in the Concierge class rooms and received 1st class service all the way. It was expensive ... Read More
We took the Celebrity Eclipse from Miami,FL to Puerto Rico, St. Maarten, and St. Kitts. I cannot say enough good things about this cruise. We were in the Concierge class rooms and received 1st class service all the way. It was expensive but worth every penny! The food was fabulous. We did not go to any of the speciality restaurants but ate in the dining room and on the deck and every meal was spectacular. We did not have one "fair" meal. Everything was fresh and cooked to perfection all the time. Room service was always delivered very quickly. The only minor complaint I have was the gym. The classes are "pay only" and I feel like they were not worth what they charged. I think the classes should have been cheaper or "free." We are thinking of taking another Celebrity cruise and I am wondering if the classes are free if you get "Aqua Spa" class??? Anyway, everything ran very smoothly on this cruise, from embarkation to disembarkation. Read Less
Sail Date April 2011
Recently returned from a cruise on the Celebrity Eclipse. Most of our cruises have been on RCL. The Eclipse is beautiful and well designed. With over 4000 passengers, the ship did not feel crowded. With plenty of bars and cozy retreats ... Read More
Recently returned from a cruise on the Celebrity Eclipse. Most of our cruises have been on RCL. The Eclipse is beautiful and well designed. With over 4000 passengers, the ship did not feel crowded. With plenty of bars and cozy retreats there was room to find secluded and quiet places to relax. The buffet is arranged such that standing in long lines is not a problem. The food is really good. We were in AquaClass and I was concerned after reading reviews that there would not be enough food in the Blu restaurant. Some reviews suggested the food was not good. I am a big guy and let me say there was plenty to eat with the waiter aways offering extra portions if desired. The food was outstanding. This is fine dining, not all meat and potatoes. Ok, not all of my comments are positive. I purchased the bar setup for my stateroom. This includes, in my case, a 1000L bottle of Gin, tonic, ice and limes. This is a nice little $100 extra for us that likes cocktails on the balcony in the evening. However, I got the gin but always had to call for the tonic, ice and limes. I even tipped the stateroom attendant $20, still had to call. This issue was never resolved. Our stateroom was 1541. Great room, loved the bigger bath and big, by cruise standards, shower. The room was directly under the Galley for a small cafe which was noisy in the day and into the evening. I would not book this room again. All in all this is a great ship and I will be booking the Solstice Class in the future. Hope this review is helpful. Read Less
Sail Date January 2011
This was my wife and my first cruise together. It was a great escape from our hectic lives and I (who normally love adventure vacationing where you arrive home completely exhausted) even loved it. Celebrity provided a fantastic escape. ... Read More
This was my wife and my first cruise together. It was a great escape from our hectic lives and I (who normally love adventure vacationing where you arrive home completely exhausted) even loved it. Celebrity provided a fantastic escape. We really did feel like celebrities so the name fits well. The staff are first class. The cruise had families on board, but it felt more like an adult cruise. Our room was on the back of the ship on the bottom deck. The advantage of this location is that you get to see the ports as you sail away. Since this room was the last one near the corner, it was possible to see the whole rear view as well as part of the view off the port side. Downsides of the location are the constant hum of the azipods (360 degree articulating propeller pods), the fact that you can feel movement more since it is at the aft end of the ship, and that the room is a good distance from the elevators. The hum may have been a blessing in disguise though. Once you get used to it, it blocks out other noises. We loved the room amenities. The bathroom was a nice size with a shower that even my 6'5", 210 lb frame was comfortable in. The TV options were more than adequate with lots of free on demand movies and shows. I love learning about how it all works and enjoyed the "about the ship" programs. The bed was very comfortable as was the couch. There was even space to get our luggage out of the way. The balcony was a great place to watch the sunset, view the ports retreating into the distance, and just relax. Read Less
Sail Date December 2010
Celebrity Eclipse Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 4.0 4.2
Shore Excursion 4.0 3.8
Enrichment 4.0 3.8
Service 4.0 4.6
Value For Money 4.0 4.1
Rates N/A 4.2

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