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11 Celebrity Eclipse Holiday Cruise Reviews

5 of us (all sister and brothers-in-law) spent 2 weeks on Christmas cruise. We enjoyed it and would recommend the ship but not for Christmas, as it was very limited in Christmas spirit. The ship was lovely - nice public areas, lovely ... Read More
5 of us (all sister and brothers-in-law) spent 2 weeks on Christmas cruise. We enjoyed it and would recommend the ship but not for Christmas, as it was very limited in Christmas spirit. The ship was lovely - nice public areas, lovely spacious stateroom. We had a balcony with obstructed view which reduced the cost and I would strongly recommend. The view was good - the only restriction is that you cannot see straight down into the water but that was little or no limitation bearing in mind that it was much cheaper!! The staff were the highlight of the cruise, friendly and efficient and helpful. Not just your cabin attendants were friendly but everyone - every member of staff you encountered or just passed in the corridors smiled and greeted you. Any small issues (and very few of those) were handled quickly and efficiently. We sat at the same table every day (although we used Select Dining) and the 2 waiters and wine waiter were superb - funny, friendly, and did their jobs excellently. Food was mixed - excellent in Oceanside buffet restaurant which was the best buffet eating area I have seen on any ship, with great food and good layout so few lines developed. Mixed in Moonlight Sonata main restaurant - some food very good, some good but not as described in menu, and some poor offerings - eg cheesecake which I literally had to spit out!! Steaks uniformly excellent. Enrichment excellent - great talks by 2 external speakers - one series about science (speaker was excellent) and one about geology. Also great talks by crew about navigation, engineering, and environment - they made the subjects very interesting. The main downsides were :- Sell, sell, sell !!!! - we always felt as if the staff were on commission - trying to sell you drinks, trips, spa treatments, items in the shops - it felt like a very hard sell operation which was tiring Christmas spirit - very little. There were nice decorations in the foyer and there was a Catholic priest who gave wonderful masses, particularly Midnight Mass on Christmas Day. But that was it!! No decorations on your tables, nothing to mark out Christmas Day except a carol concert which lasted precisely 7 minutes - enough time for 4 short carols. Also, a carol concert on Christmas Eve in the Grand Foyer which was absolutely packed (showing that there was a demand for such a thing!). It lasted 15-20 minutes!!!! Embarkation was well organised but desperately slow. However, that was great compared to the slow, disorganised chaos which was disembarkation - 30 minute delay in leaving ship followed by ages standing in line with no explanation. Read Less
Sail Date December 2012
Since we live in the northeast we decided to fly to FLL. We made all the arrangements for air travel and airport-to-ship through Celebrity. Air travel was great, right on time. The bus to the ship was as if they never did this before. ... Read More
Since we live in the northeast we decided to fly to FLL. We made all the arrangements for air travel and airport-to-ship through Celebrity. Air travel was great, right on time. The bus to the ship was as if they never did this before. After meeting with the cruise ship rep, we were all herded out to the sidewalk to wait for the bus. The noise and the fumes were awful! After standing around for 30 minutes, I asked one of the uniformed people what the hold-up was. It looked like a Keystone Kops routine. Many uniformed Celebrity people with radios, but no information other than "We are waiting for a bus." Thirty more minutes pass and we're still standing around waiting for a bus. All the people waiting are starting to get annoyed. I finally asked one of the reps who looked like he was trying to figure out what to do, "What is the problem?" He told me that they needed a "kneeling" bus for a wheelchair-bound person in our group. I suggested that he provide a cab for her and let the rest of the group use the bus that was already there. Now, an hour and a half into the mission, we board the bus and leave for the pier. The ship is beautiful, the staff wonderful, the food mostly good. I loved the Corning Museum hot glass show and watched it many times. The 2 enrichment speakers were excellent, and trivia and other games were a hoot, thanks to Michael and his staff. Christmas decorations were already in place when we boarded and were nice, but nothing special was done for Christmas day. The shows were top-notch, especially the magician and the final, Cirque-type show. We enjoyed one meal in Qsine and, with a couple of exceptions, had great food and terrific service in Blu. The room, although beautiful, had limited storage compared to what we found on the Enchantment of the Seas (Royal Caribbean). Now, here's the rub: the disembarkation was a disaster, at least for those of us who disembarked early, carrying our own bags. The problem seemed to be that the same elevator bank served the departing guests and the guests who were going to and from the Oceanview Cafe, resulting in jammed elevators and waits of more than 30 minutes before people could enter an elevator with their bags. I never did get on an elevator; after waiting futilely for more than 30 minutes, some of us carried our bags down from the 11th deck. We have cruised several times on the Enchantment and never had this problem, possibly because breakfast was available at the front of the ship, and the disembarkation point was in the stern. In any case, it was inexcusable for the cruise line to allow such chaos and discomfort to reign on the last day. Read Less
Sail Date December 2012
As Constellation has been relegated to shorter cruise lengths the Eclipse has taken over our favourite two week itinery. It is a beautiful ship with stunning designs but it lacks the ambiance and friendliness of Millennium class vessels ... Read More
As Constellation has been relegated to shorter cruise lengths the Eclipse has taken over our favourite two week itinery. It is a beautiful ship with stunning designs but it lacks the ambiance and friendliness of Millennium class vessels with an emphasis on selling extras. We were "Select" diners and on the first night we had booked for 8.15pm but couldn't be seated for another 30 minutes. However, every othernight we went to the other side and Andrea always found us a table (served by Guisti & Bilyana) no matter when we turned up and we always seemed to be around the same friendly diners too. Cabin was good - bigger shower is definately a plus but storage space has been slightly sacrificed for floor space. Entertainment was good/poor depending on your taste.Production shows were excellent, Guest Entertainers were of a poor standard and I'll be diplomatic to say that Cruise Director Patti has been given a bad hand to play with. Either that or her lack of appearances around ship was not out of embarrassment. Ships Officers were also not as friendly as on other cruises. Embarkation was quick/Disembarkation was slow Connie had a regular clientele and last year they were bemoaning the ship being replaced on his route. I didn't come across anything to change that view. Read Less
Sail Date December 2012
Pre Cruise Stay: Since we decided to unwind a few days before we were to board ship we looked for a nice Hotel in Fort Lauderdale- preferably close, or at the Beach. We choose the " W -- Hotel- " Fort Lauderdale. After a ... Read More
Pre Cruise Stay: Since we decided to unwind a few days before we were to board ship we looked for a nice Hotel in Fort Lauderdale- preferably close, or at the Beach. We choose the " W -- Hotel- " Fort Lauderdale. After a little searching we arrived there in our rented car! Right from the start we were very satisfied with their service. We just drove in , stopped the car and were taken care of by a friendly staff member who parked our car- since no one is to park his own car there, they took care of the luggage , which we saw again in our room. We were escorted to a nice , if a trifle dark Lobby were check in was a breeze! The Hotel itself is very modern, " cool" and vibrant -- HIP as they call that these days! We got a nice room with a spectacular view over Fort Lauderdale- including the port ( very important- for me) Since the Hotel has two towers- finding ones way is a bit confusion in the first- but one get's used to it soon. We really enjoyed our stay, the weather was perfect so we could enjoy their " cool" ( literally speaking- since the water was very, very cold) pool area! Dinner and breakfast were excellent -- if a bit pricy, with outstanding service! Would I recommend the " W " -- well yes- ideal if you look for a modern and, as mentioned, vibrant lively hotel. Nice experience but we would choose a more " conservative" kind of Hotel next time! Anyway since we were booked on a Solstice Class ship- Eclipse to be precise- the Hotel was a perfect match- since they are very similar in style and surroundings. The Cruise: We sailed on board Solstice Class ships before, so we knew what to expect. Embarkation was swift and soon were on board and greeted with usual " champagne" ! From former experiences we knew the cabins would not be ready before 1 pm, so we decided to have a little lunch before! Bistro on Five was packed so we went up to Buffet! As always a nice selection and something for everyone's taste. We booked one of these " most wanted" hump- cabins we had a nice and large balcony- Deck nine! We booked this cruise whilst on board the Constellation more than a year before so the cabin selection were still great back then. We made our pick from the Elite- member booklet- for us , it was the free Internet package and the laundry coupons- the rest- well it is buy something and get a little something extra! Nice perks for Elite members are the complimentary drinks in the special selected lounge every evening-and the nice -- if only continental breakfast in Tuscany Grill- stunning view's included! The later comes in handy on Debarkation day- where one can sit and have drinks an little snacks while waiting for ones number to be called! The Eclipse is- as all Solstice Class ships, a stunning and elegant ship. I mentioned it in my former reviews and will do so again- X- ships are exceptionally clean and well taken care of! The food was very good- I don't know but for us we thought the food on our previous cruises with X a bit better- but still- very good! Service in the main dining room was good- NOT EXCELLENT- where they constantly remind us to put the cross in the comment card. The first evening we arrived at table mentioned on our card and were politely asked if we would agree to change tables , since a family would love to sit together. We were traveling with our friends from germany, who live very fare from us . Therefore we asked for a table for four right from the early stages of booking. Naturally we agreed and so ended up on a table with eight people. Since we especially looked forward to nice chats during our dinner and due to four more people at our table we were almost unable to do so. As nice as the people at our big table were we asked the Maitre'd to change tables for us! He did so and we got our table for four! During the cruise it got to our knowledge that the " family" for which we made room in fact where total strangers- so THAT family -- thing was an outright lie! Not very nice! The new slogan with what X s advertises is called " Modern Luxury" -- well it seems that includes loud music all over the ship. " Hip and modern" background music almost in every lounge and every nook and corner! Very difficult to find a nice quite spot to read ones books! If anyone is looking for them- they are there sure- but hardly so- one is the Solstice Deck- the other in the very front of the ship up on the uppermost decks! The promenade deck is pretty useless for that purpose- or maybe you like to look at nice orange life boats! I understand X want's to attract a younger bunch of cruisers as well so they seem to have turned the music up as soon as the early seating diners leave their cabins, dressed for the night! The live band who performs on deck 3 can be heard all over the atrium, that and the overly loud music in the Martini Bar ( a " nice" mix by the way) makes it impossible to have a nice chat whilst enjoying a Drink in the otherwise wonderful Martini Bar! We had dinner in two of the ships Specialty Restaurants- one in Murano's and the other in Tuscan Grill. Well, the food in both of them were outstanding good and well worth the extra cost. However we were absolutely not impressed with the Service in Murano's -- it started " HIGH UP- with much blah blah- from then on in went downhill - no coffee or tea afterwards ( we were not even asked) and we had to call the waiter over twice in order to get our checks! Totally different in Tuscan Grill- besides we like the nice views and atmosphere there much more! Solstice Class ships compared with the Millenium Class of ships have a few design flaws -- well that of course is my/our opinion! I already mentioned it- there is no proper promenade deck, just very limited under the hump and up front at the Bow! To less elevators for ship that size an passengers carried- waiting for an elevator, not even at peak times can be a very long wait ( not that big a problem for me - since where I go, my e-book goes LOL) The Lawn Club is a nice alternative- and one which I used on former cruises with X 's S -- Class ships. This time the background music was just to loud to sit , read and enjoy! After the first week my better half fell ill with high temperature and all the symptoms of the influenza -- none of the pills we brought seemed to help so I insisted on going to the medical facilities on board! They were very friendly helpful and professional - the doctor diagnosed pneumonia in the early stages. They handled it well and it got better after only three days! We were surprised to see that so many people fell ill- the place was packed every time we went there for treatments. At almost every port the paramedics showed up at the pier and carried one or two ill passengers away. We were told they had to leave the ship because the ship could not handle their illness! So sad to watch and how easy it could have happen to us! The cost for the medical facilities and treatments - very pricy indeed, was covered through our Credit Card, otherwise I highly recommend travel insurance. There is so much reported already about the ports of call, which included, Barbados, Aruba, Curacao, St. Martin, St. Lucia, Bonaire and the private beach of X, Labadee - in Haiti and I can't add anything new there, I won't go into the port of calls any further! We booked the non alcoholic package -- which suits as nicely and is quite enough! They advertise those packages like crazy. Petty obviously some bar tenders or waiters seem not quite happy with them. Some of them were downright rude! Especially in the Casual Dining Area, called " little all Baccio! One example: one the very last day I asked for a glass of orange juice for breakfast and was told on Debarkation Day there is no orange juice available, not a problem -- I have no idea why - but be it! Just when I left I saw that he put the bottle of orange juice- full to the brim- out of his fridge! That was the icing of the cake! I made sure to write in the comment card- even if it is no big avail- they should be aware of it anyway! The celebrations for the New Year were great and held on the pool deck, they did a great job in bringing us in a good and mood and high spirits into the New Year. To the point and the ships whistle at the turn of the year rain set in- that only could mean luck! Debarkation was a smooth affaire since we made use of the Elite -- Waiting Lounge- Tuscan Grill! We booked the transport to the airport via Celebrity, to avoid long taxi cab lines. Well when we arrived at the bus it all got very unorganized and chaotic! Rude and unnerved bus drivers shouting at each other ( and some not so patient passengers as it is) -- in other words a real zoo! They made us wait in order to get our luggage into the bus in the order to the chosen airline- very well thought and good thought out! When we arrived at the airport we all had to leave to bus at THE first entrance of the building- we were told " every airline counter is nearby so we should all get off now" -- who is familiar with Miami International know THAT THIS ABSOLUTLEY NOT THE CASE! So why putting the luggage in such an orderly fashion into bus in the first place??? It has a been a great cruise with a few issues- but nothing that could spoil our cruise. We just came to the conclusion that the next cruise with Celebrity has to be on one of their Millenium Class ships since they suit us more in size and design. In cruising with Celebrity you get a lot for the money you spend! Michael February 2013 Read Less
Sail Date December 2012
We were quite apprehensive booking a cruise: our usual mode of travel is to pack light, head to Europe, rent a car and see where the wind takes us. For several years we've listened to (dedicated cruiser) friends talk about how much ... Read More
We were quite apprehensive booking a cruise: our usual mode of travel is to pack light, head to Europe, rent a car and see where the wind takes us. For several years we've listened to (dedicated cruiser) friends talk about how much they love it, but we always felt it probably wouldn't be for us. How wrong we were! When holiday plans in the Yucatan with other friends fell through last July, we went back to the drawing board. We considered everything under the sun - a cold-weather city break in Europe, eco-lodging in Costa Rica or Panama, a quick zip across the Pacific to Hong Kong or Singapore, or South Africa. And the cruise. Putting all the pieces together, the cruise just made the most sense at the time, and more than once we said to one another and to our friends, "well, if we don't like it, we can survive anything for a week, and the weather's practically guaranteed to be good." Amex in hand, we booked it. Went for Aqua Class on the advice of the travel agent at American Express (who, when she learned this was our first cruise, said, "You're setting the bar awfully high") and we were glad we did. Flew down to Miami a full day in advance, cashed some points and bunked into the Conrad. Rental car from the downtown Hertz location, and we took off exploring Miami for a day and a half. Two quick plugs -- had lunch at the Segafredo cafe at Bal Harbor Shops (we always seek out Segafredo cafes in Europe, and this one didn't disappoint), and dinner at Jaguar in Coconut Grove. Both were great. Breakfast at the Conrad in the morning, then an hour walk on the beach, return car, and off we go on the grand adventure. Relatively quick check in (about 1:30 pm - could have gone earlier, we now know), and met the couple in line in front of us. They made the vacation! We ended up having dinner together twice on board, in San Juan on that shore day, and hanging by the pool as well. Attended the Connections event and met another great couple and a family of four - we became a little group throughout the cruise. And it was a great time. The dining in Blu made a big difference we think. The food was good, but the atmosphere really made it. Only figured out that they served breakfast on day 4, so missed that the first half of the cruise. Did specialty dining in Tuscan Grille and Murano. Both were good - not spectacular, but definitely passble. the night we ate in Murano, there was a loud band playing in the bar outside, and the music clashed notably with the background music being played in the restaurant. It detracted from the experience, but wasn't a total killer to the experience. Great wine list at Murano, BTW. Also enjoyed the Aqua Spa cafe. Nice healthy alternatives. I actually lost weight on the cruise! Did our own thing on the port days. Nothing pre-planned. We think we missed something in Sint Maarten/Saint Martin. it was fine, but not the destination we expected. Really glad we went to St. John on the St. Thomas stop. it was beautiful. There was a real rush for the chairs at the pool -- descending into what I dubbed "Chairgate" when one woman sought the intervention of three personnel. A very loud argument ensued - which made many people uncomfortable. One morning I arose before 6 am -- and was able to get the last of the beds for two by the pool, and a few chairs for the rest of our crew. Also, the poolside crew didn't enforce the adult pool occupancy rules - and when pressed on the topic, said that it was because of the number of children on the vessel. While we love children, it would have been nice to have had the rules enforced. We wanted to use the spa, but essentially couldn't because it was occupied by groups of young people who occupied it from 10 am and didn't get out til the end of the day. The entertainment was decent -- a bit on the cheesy side, and as we seemed to be at the end of a contract period, some of the singers were exhibiting audible vocal fatigue. Also, found it quite odd that the string trio would be playing selections from the movie Titanic -- or is that some inside joke that I'm not in on? FInal analysis: I've never been more relaxed in my life. We've booked a short 5-day'er at the beginning of April - not S class ship, so we'll be in C1, (or is it C3 -- highest Concierge Class) and we'll be looking forward to trying cruising without the benefits of AQ. Will be interesting to see how the impact of Blu, etc, will be on our experience. But we're hooked. See you on the seas! Read Less
Sail Date December 2011
Having spent an enjoyable holiday aboard Eclipse I can only endorse everything Dr Paul has to say about this holiday. We have travelled on most of the cruise lines at some time or another, and have never felt we were being conned for ... Read More
Having spent an enjoyable holiday aboard Eclipse I can only endorse everything Dr Paul has to say about this holiday. We have travelled on most of the cruise lines at some time or another, and have never felt we were being conned for every penny on board. Whilst the ship is delightful and food extremely good, we were disgusted at the cost of drinks on board. Whilst on holiday we always have a bottle of wine each night, but because of the cost made a bottle do for two nights. Celebrity should be aware that they will price themselves out of the market, if they continue along these lines. The cost of shore excursions were also prohibitive, and we heard many complaints about this. Because of the cost we did not take any excursions, once again Celebrity loosing money. When we were in Venice last year, we had a shuttle bus to take us right into the water bus station, free of charge, but Celebrity charged $20 per person for a shuttle boat to St. Marks Square, once again extortionate. With regard to the entertainment, on the whole it was good, but the pianist and the ventriloquist had people leaving the theatre in their droves. We also felt the first of the cruise company shows was aimed at a far younger audience than those cruising today. It was so load we heard complaints from quite a few people that they came out of the theatre with a headache. As you said, Dr. Paul, Dru think of your clientele. We very much enjoyed Michaels Club when Rik Steele was playing, and had to hurry to get to the bar after the show as he was so popular. Read Less
Sail Date October 2011
We sailed from Southampton on 14 October, having travelled down from Cardiff by train. Embarkation: Not impressive. It took nearly an hour to shuffle around the hall in single file. Other lines let you sit down until called. Cabin:We ... Read More
We sailed from Southampton on 14 October, having travelled down from Cardiff by train. Embarkation: Not impressive. It took nearly an hour to shuffle around the hall in single file. Other lines let you sit down until called. Cabin:We were originally on deck 6, above the theatre, but the noise drove us to ask for a move which was done speedily and efficiently, to Deck 10. Top marks.Cabins smallish,with drawer space at a premium, but excellent shower in large bathroom.Spotlessly clean. Dining: We had Select Dining after paying £221 gratuities in advance. But the tables we were given were always next to a service station.The better areas appear to have been assigned to those who had cruised with Celebrity before. No problem, but an early indication of the dual class system on board. For instance, the best bar was arguably the Sky on deck 14, but each evening this was reserved largely for the Captain's Club members.The small area left was for smokers, and it was usually difficult to get service. The self service restaurant was the Ocean View on deck 14, which had easily the most comprehensive range of food I've experienced, but at peak times it was extremely difficult to find a free table. These were not always cleared quickly, though strangely, there was always a surfeit of staff pushing drinks (of which, more later). Entertainment:External acts brought in were mixed, but those who stood out were Irish comedian Adrian Lynch, Welsh comedian Mike Doyle, and songstress Lindsay Hamilton deservedly brought the house down. But the funniest was a juggler/comedian, whose name I didn't note but should have. To attend a popular act, one had to get to the theatre half an hour early. P & O lay on 3 shows a night to obviate this. Why can't Celebrity? Drinks: As others have noted, the prices charged will stop me cruising with Celebrity in future. Two single gin and tonics £14?(Not even Schweppes!) Cheapest wine about £21. Gratuities: The brochure says Reception will give people who had pre-paid a voucher to prove it. One old lady at Reception was told they don't, to her obvious distress. We told our cabin steward we had, which he says he understood, yet left 2 envelopes when we checked out, which is another reason we will now be returning to P & O. Read Less
Sail Date October 2011
Excellent start to cruise, no problems with embarkation & stateroom as expected. (Sailed on Eclipse to the Baltic last year). The food and service in the main dining room was of the previous high standard - this time we chose to ... Read More
Excellent start to cruise, no problems with embarkation & stateroom as expected. (Sailed on Eclipse to the Baltic last year). The food and service in the main dining room was of the previous high standard - this time we chose to have select dining to give us more flexibility which we found worked well for us. We ate in two of the speciality restaurants which, although expensive was a nice treat and most enjoyable. The quality of the entertainment varied, with some shows better than other, or perhaps not to our taste. More time in ports would have been appreciated, especially Venice and Dubrovnik. In Venice we noticed how long the queue was waiting for the shuttle boats back to the ship and cut short our sightseeing to make sure that we were not late back on board. More information regarding the closure of some sites on certain days would have been helpful. All service on board was very good - special thanks to our stateroom attendant. The end of the cruise was not so good!! We were due to leave the ship at 9.00 but did not reach our car until shortly before 11.00. ( Last year we had left the ship, collected our luggage and walked to our car within 15-20 min.) Utter chaos would best describe this years disembarkation, collection of luggage and transfer to the car parks. We hope that in future Celebrity will take action to improve the disembarkation process, because unfortunately this is the last thing that we remember of what otherwise was an excellent holiday. Read Less
Sail Date September 2011
We flew into London then bus to Southampton and stayed at the Dolphin Hotel for 2 nights. Embarkation went smooth, the room was well appointed. 1st problem came with the people smoking on their balcony. I called management and they dealt ... Read More
We flew into London then bus to Southampton and stayed at the Dolphin Hotel for 2 nights. Embarkation went smooth, the room was well appointed. 1st problem came with the people smoking on their balcony. I called management and they dealt with it right away. I am very allergic to Smoke Ship Info: Daily schedules were delivered the night before and were well done. Dining: Breakfast - buffet was good. Served Breakfast in Dining room - food arrived cool. Didn't return to served breakfast. Lunch - good. Tried several areas for lunch. Dinner: meals were good (not excellent) except for 2 that had to be sent back. We were not the only ones who had returned their meals. We eat at 2 of the specialty restaurants at 35.00 each and both were excellent. Activities: We sat in the lounges, shopped on board, swam, exercise room, walked the decks. All were enjoyable. Staff Service: Room service - excellent, Dining service was excellent, Specialty Wine tasting room service - excellent, Bar servers - very good, Breakfast and lunch servers- very good. Service Desk - one lady was very abrupt.(more on that under Entertainment) Entertainment: So so but missed the demographics of those on board. We got to meet many others on board who were also disappointed of the type and quality. I must say this was the lowest rated entertainment compared to all other cruises we have taken. Next - we went to the upper deck to hear the musicians and looked forward to Dancing only to experience a large portion of this room was for smokers. We had to leave and never went back. The Main Atrium - there was always live music and when part of the Big Band played the tiled floorarea was filled with couples dancing. We did as well and really enjoyed it. That was one day then the rest of the time there was a Jazz group, however the music they played - nice to listen to but not the beat to dance to. Couples just stood around hoping for a number they could dance to. After the 3rd day of this I went to Customer Service - located in plain sight of the Atrium floor area, and mentioned to the young lady could she get a message to the entertainment manager regarding a change to the music. She was abrupt and told me that the Jazz group was requested??? Well my request fell on deaf ears because this same group continued day after day with no one able to enjoy a dance. I have been on so many other ships where dancing in the atrium is enjoyed by so many. Shore excursions: Brugees- great time there. Had the best Belgium ever at a restaurant in the town square. Berlin: 3 hr bus ride each way. The bag lunch was not only unhealthy but whatever that 1/2 sandwich was - was uneatable. Ever the Apple was bruised. Guide was good except we spent more than an hour driving in circles in the city then rushed to look at some sights - too rushed. Sharon and I broke away to go through the Jewish memorial - one other couple from our bus joined us. Best part of OUR tour. ON bus ride back to ship - given another bag snack - the other 1/2 uneatable sandwich. If ever again I will get the ship to make us a bagged lunch. Helsinki: Great time there St. Petersburg - 2 days - go go go but overall - rushed through palaces, etc, it still was worth seeing. The arranged lunch was OK. Tallinn: Great city to tour - forget the other tours. We went to the Farm - OK then to visit a home (this was a set up by the home owner) waste of time. Stockholm - we loved seeing the City. Problem was our tour guide had an appointment for another tour a 4pm and rushed us through the Ship museum. She actually got off the bus early and the bus driver took over. He knew more history and points of interest than the guide. Copenhagen: After that tour in Stockholm I decided we would do our own walking tour. We got to see so much more than others on board that took Cruise Tours. We took river boat tour - few on board and had plenty of one on one with the guide. We would go back. We went off the tourist beat to where locals shopped and eat and had a great lunch at a sidewalk cafe. Disembarkation: This went smooth. We took a bus to a Heathrow Hotel, spent a night then flew home. This Cruise cost us approx 1000.00US each more than we could have paid for a similar cruise on another cruise line. Unfortunately we have had better consistent meals, service and entertainment on many others. Since this cruise we and 9 other siblings took a 7 day Alaska Cruise in mid September on Carnival. It was better in so many ways- surprise! Best Regards Dwayne Jacobson Read Less
Sail Date May 2011
Vessel: Celebrity Eclipse Dates: Holiday Cruise: Dec. 26, 2010- Jan 2, 2010 2 Adult Passengers, Balcony Stateroom, Eight Floor Ports of Call: Grand Cayman, Cozumel, Roatan, Costa Maya Our expectations were high ... Read More
Vessel: Celebrity Eclipse Dates: Holiday Cruise: Dec. 26, 2010- Jan 2, 2010 2 Adult Passengers, Balcony Stateroom, Eight Floor Ports of Call: Grand Cayman, Cozumel, Roatan, Costa Maya Our expectations were high prior to boarding the Eclipse. I had looked into different cruise options for more than 20 hours online and the Eclipse met the bill for a sleek, sophisticated vessel. Boarding: The process went fairly smoothly. Initial Impression: A large, very good looking vessel that shows upscale lines. Champagne was provided on initial boarding. Drink Package: We decided to purchase the beverage packages, which was a good decision, as soon as we boarded. After deliberating for a couple of weeks prior to the departure as to whether the price was worth it ($50.00 a day for the premium alcohol package and $40.00 for the classic alcohol package for my girlfriend), we determined it was indeed. These are rates per person. Classic included all wines and mixed drinks to $8.00 and the premium up to $12.00. Beer is up to $5.00 in the classic and unlimited in premium. Good selection of imported beer, including Guinness. Bottom line here: If you plan on buying alcohol onboard, get the package. I suggest the premium package as it allows the 10.00 martinis in the martini bar and the $12.00 martini creations in the Molecular Bar (featuring organic martinis, including those with liquid nitrogen). All bottled water, soda, coffees, wine, champagne, after diner drinks are included in the alcohol packages. A 15% surcharge is applied at the front so no tipping is required, although the better staff bartenders deserve more. We tipped the sommelier quite a bit more because he was professional, knowledgeable, and was quick with refills at dinner. It also eliminated needing to sign every time one wanted a drink. Very cost effective and flexible, especially on New Year' Eve. However, we were not able to get a bottle of water from 0230am-0700am. My girlfriend was told at 0630 by a waiter in the Oceanview cafe that she could purchase a bottle at 0700am at the bar; and this was after he consulted his supervisor. I feel that guests that purchase beverage packages should have access to water 24 hours a day. There is water in each room available for an additional fee. Dinner: We had the assigned 6PM time. Dinner was prompt and professional with 2 sides of the menu. One listed classic dishes available every night; the other side provided a Chef's selection which changed daily. One may mix and match and ordering multiple courses is not a problem. After dinner Remy Martin Cognac, either at dinner or in Michael's Lounge was relaxing. We liked the bartender Mila in Michael's because she was personable and knowledgeable. Jesus in the Ensemble lounge kept the drinks coming and was a blast. The music varies in each of the lounges. Dinner varied and the formal night included lobster. Impeccable service in the dining room. We could not get a reservation so late in the process for the specialty restaurants, although others raved about them. Nightly room service was quick and excellent. The pool bar is great for chicken and burgers. The 14th floor has the Oceanside grille which has great variety if one chooses a casual option. The sushi was disappointing as there were 3 options and they were not very tasty. Celebrity select dining seemed to be unnecessary for the extra cost as seating was flexible by 15-20 minutes or goes casual. Caffe Bacci- great international coffees and drinks. Gelato bar- costs $3.00 a serving which was surprising as everything else was included. Some of the guests were rude to staff and complained about minor issues, such as the size of the chicken pieces in the pasta! To the women who were acting as nannies for two children during breakfast on Deck 14, PLEASE change the kids soiled diapers in the restroom and NOT at the dining room table. Entertainment: Saw the magic show and variety shows. Both good. Martini Bar has its own show on the cold, ice bar with one enthusiastic staff member who was going wild on NY Eve. There was only one DJ available on NY Eve and was removed from the club that we were in and reassigned to the top deck where many young guests were partying. The activities director did not offer us another option and stated it was not her fault. Additionally, she added it was her boss decision and we need to voice our concerns. Balcony Stateroom- Well apportioned and excellent design. Beautiful bathroom and spacious balcony. In room entertainment is awesome and the bed was relaxing. We had an outstanding attendant, Eric, who was there as soon we departed the room and had it reassembled immediately thereafter. Bravo! Ports: Grand Cayman- We almost missed this port of call as we were one of 2 ships to make it because of the weather. No jewelry deals in ANY of the ports. It is all hype. As a matter of fact, some of the items are pricier than in the USA. Roatan: Filthy port with little to offer. This is a place for shore excursions sponsored by the trip. We took a private taxi tour and after $40.00 and 1 ½ hour later, were ready to get back to the ship. Cozumel: Good port but be safe. Many opportunities for foolish tourist to drink too much tequila and wind up in jail with high bail. We went to an all inclusive at Uvas and it was a blast. Just know the area is a tourist trap. Costa Maya: Do not leave the sheltered shopping district without a cruise sponsored tour. Care to pet the dolphins for 100 bucks a person for 10 minutes in a small cage about 30 feet long. We passed on it. Best part of the trip? Horseback riding on the beach and in the ocean at Pampered Ponies in Caymans. Good price and a good staff. They cater to all styles. My girlfriend and I noticed an eclectic combination of personas. The cruise ship is luxury and upscale. Providing an ice cold towel on return from each of the ships ports distinguished the ship amongst others in port. If you want to be treated like royalty in a new ship, which crew is still getting used to the intricacies of the vessel, sail the Eclipse. Only gripe here is that some of the staff's limited English proficiency resulted in confused orders in some bars... something easy to overlook. The bartenders in the Molecular bar were distant and disengaged. The male bartender handed us a drink menu and did not offer us any suggestions. A female bartender spoke only to the male bartender in perfect English. Again, no suggestions were made to help guide us on our drink selection. One of the other guests guided us. The drinks were fresh and spectacular. The Molecular bar was something we looked forward to and my girlfriend refused to go and be treated poorly by the bartenders. The male bartender did interact with a specific group of male guests. Both failed to make us feel comfortable. Awesome cruise lines, decent price, first class service. GREAT job and we will return. Read Less
Sail Date December 2010
Our family traveled together for Thanksgiving - 13 of us - all very experienced cruisers. 3 older teenagers, everyone else from 45 years of age to a very young 79. The Eclipse is, quite simply, a beautiful ship. We were all ... Read More
Our family traveled together for Thanksgiving - 13 of us - all very experienced cruisers. 3 older teenagers, everyone else from 45 years of age to a very young 79. The Eclipse is, quite simply, a beautiful ship. We were all blown-away by lovely decor and attention to design detail in both our staterooms and all public areas. Such a clean ship. Even the sinks in the public restrooms were amazing! Staterooms: Positive: Very comfy beds, fabulous bathrooms including showers with very hot water and great water pressure, good toiletry storage, and outrageously thick and fluffy towels. Our staterooms were all adjacent so we slid back each balcony divider and therefore had one long veranda which allowed us to enjoy time together watching sunsets, port entries, etc. Great tv with good reception and the teenagers loved the on-demand movies. Negative: Lacking adequate storage for clothes. Steward did not keep the room as clean as it should have been. Food: Beautiful dining room, with VERY slow service. After we expressed concern the service improved (additional waitstaff was added) but each dinner still took 2+ hours. Many times the food was cold or tasteless. We appreciated the nice try with the Thanksgiving dinner, but the turkey, dressing, etc. was really not good. The Buffet area was huge with a great assortment of food and very minimal wait time. Good cookies. Entertainment: Theatre is beautiful. Saw a fantastic "Cirque du Soleil" type show. Casino: Machines did not pay...lol. Teen Entertainment: None. Non-Existent. Our three kids(16, 17, and 19) are low maintenance, experienced cruisers and so they found what to do to amuse themselves but there were not planned activities or specific teen areas (as there are on Royal Caribbean) for them. I do not recommend taking your kids on this ship. Ports: St. Marten - One adult and two teens went zip-lining - it was fun but strenuous for the adult. On a previous cruise we raced an America's Cup sailboat and I certainly recommend that excursion. St. Kitts - Heaven on earth. Such a beautiful island worth many more visits. Take the tour offered by Rosevelt Taylor - velt28_21@hotmail.com. www.stkittsislandparadisetours.com. This was the best tour we've ever taken on a cruise vacation. Rosevelt is professional, knowledgeable, and his van was clean and comfortable. We drove right through the area that the recent armed robbery occured in and saw police patrolling the area in an attempt to make the tourists feel more comfortable. Spa: Wonderful spa and gym areas. Great variety of brand new work-out equipment. Took the stretch and ab classes each morning - good instructors. Summary: Beautiful ship for adults wanting to just relax and enjoy the view. However, next time we'll cruise on one of the new big Royal Caribbean ships instead. Read Less
Sail Date November 2010
Celebrity Eclipse Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 4.0 4.2
Shore Excursion 4.0 3.8
Enrichment 4.0 3.8
Service 4.0 4.6
Value For Money 4.0 4.1
Rates N/A 4.2

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