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2 Celebrity Eclipse Cruise Reviews for Holiday Cruises to Europe - British Isles & Western

We cruised from Southampton on the Celebrity Eclipse on the 14th October 2011. Very similar to the Equinox. Staff excellent from the Captain to the Cabin staff, ship usual Celebrity quality, well organised Embarkation and Arrival home, ... Read More
We cruised from Southampton on the Celebrity Eclipse on the 14th October 2011. Very similar to the Equinox. Staff excellent from the Captain to the Cabin staff, ship usual Celebrity quality, well organised Embarkation and Arrival home, Food in all areas was of the normal high quality.Weather very good for October, everyone happy? Yes BUT someone in Celebrity Head Office probably an Accountant (only looking at the bottom line), obviously had no idea about how the passengers would react to outrageous drink prices throughout the ship and being charged for visits to The Bridge, The Kitchen, The Engine Room and other on board activities. $4.50 for 1 litre of water. Wine in the Moonlight Sonata dining room at a 400% mark up on UK prices.We felt sorry for the Somelier who were very helpful and trying to please. We all expect to pay corkage in a restaurant or bar but where we find unreasonable prices we can obviously go elsewhere, this of course is not possible on board. Two years ago on the Equinox drink prices were not cheap but were much more reasonable. It was very noticeable that on the Eclipse in the theatre, restaurants and cafes many of the staff who normally sold drinks were walking around trying to sell drinks unsuccessfully. By the last four days the price of Trips to the Galley, the Bridge and the Engine Room were greatly reduced. This may sound like a whinge, but hopefully Celebrity will take this as a friendly report and all future cruisers will be aware of the situation. On the entertainment front, just a gentle hint. The majority of passengers on our cruise were 'mature' but a couple of the entertainers seemed to be unaware of this and their content was often extremely offensive and crude and was making fun of the very age group they were entertaining. On the last night approximately 15% of the audience walked out before the end of the show. The last night was particularly bad when the ventriloquist attempted comedy of a crude nature, much to the embarrassment of the some of the ladies in the audience. He should have stuck to what he is good at. Comments like 'wouldn't you like a bit of Yorkshire in you' are unacceptable unless you are in a working mans club not directed at an 80 year old lady. Dru we love you but please 'GET a GRIP' In spite of this we will sail with you again, if you will have us? !! Read Less
Sail Date October 2011
We decided to travel to Southampton by coach from Liverpool, glad we did as the traffic congestion on arrival in Southampton was horrendous and I think we may have panicked if we had been on our own in the car. Check in was easy although ... Read More
We decided to travel to Southampton by coach from Liverpool, glad we did as the traffic congestion on arrival in Southampton was horrendous and I think we may have panicked if we had been on our own in the car. Check in was easy although there was a delay of about 20 minutes at security which was not a problem to us. The ship was absolutely sensational, clean, bright and modern, our stateroom and attendant were excellent. We ate in the Moonlight Sonata on the late sitting (we'll go select dining next time)and because the quality of the food was so good decided not to pay the excessive supplement to eat in one of the speciality restaurants, even though people we spoke who had visited them gave a glowing report (but not worth the supplement) We thought the entertainment was first class as did most of the people we spoke to, the comedian from Wales was particularly good as was the ships dancers and musicians. A special mention for Dru the cruise director, he is so enthusiastic and obviously enjoys his job (buy a new joke book Dru). The bad bit!...The drinks are so very expensive, I have never seen so many tables in a restaurant without a bottle of wine at dinner, the sommeliers were almost redundant. All in all though, this was a great holiday on a fantastic ship with first class staff providing excellent service,and met some lovely people, well done Celebrity, see you soon... Read Less
Sail Date October 2011
Celebrity Eclipse Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 4.0 4.2
Shore Excursion 4.0 3.8
Enrichment 4.0 3.8
Service 4.0 4.6
Value For Money 4.0 4.1
Rates N/A 4.2

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