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21 Celebrity Eclipse Gay & Lesbian Cruise Reviews

This was our second celebrity cruise and the ship was great. We had excellent service from domestic staff and restaurant staff. The food was all excellent not always enjoyed due to sea sickness and vile weather!! Not the fault of the ship ... Read More
This was our second celebrity cruise and the ship was great. We had excellent service from domestic staff and restaurant staff. The food was all excellent not always enjoyed due to sea sickness and vile weather!! Not the fault of the ship or the exceptionally friendly and amusing Captain Leo. Sadly 2 things let the holiday, our honeymoon, down. We had poor service from most bars as the staff rarely recognised who was next at the bar often serving males first or those who shouted loudest even if they came after several others. Having paid for premium drinks we were (as on last cruise) disappointed by staff trying to give us prosecco or cava when we asked for champagne and not all bars serve all the drinks advertised. Our pool bar service was rescued by Ricky who kept us some after a few days of asking. Our sommelier at dinner Arnold was knowledgable and very amiable, never disappointing us. My final disappointment,although I don’t know what I expected, was after ticking the ‘it’s our honeymoon ‘ box we received a congratulations card and a whole 4’’ x 1’’ ship shaped fridge magnet!! Wow!! Read Less
Sail Date September 2018
We have always wanted to see the Norwegian Fjords and they exceeded our expectations- absolutely breathtakingly beautiful! The weather was magnificent everyday, couldn’t have asked for more beautiful conditions! 4 of us traveling ... Read More
We have always wanted to see the Norwegian Fjords and they exceeded our expectations- absolutely breathtakingly beautiful! The weather was magnificent everyday, couldn’t have asked for more beautiful conditions! 4 of us traveling together, me and my partner, my mom and her best friend. We flew to Dublin 3 days early to enjoy the city. We had been before and loved it. It never disappoints. Embarkation and Disembarkation: There were some concerns before the trip as earlier cruises had some issues with Dublin port since they are new to having a ship begin and end there but by time we took our cruise, everything seemed to be ironed out and both were very easy and quick. Ship: We loved the ship. We have been on Reflection before so we were familiar with the majority of the ship. Sure hope Celebrity does away with the cheesy glass blowing thing and replace it with a lawn grill. Ship was very clean and always a lot of officers walking around inspecting things. Cabin: we were in an S2 Sky Suite...aft /wake view/ on deck 12. Loved the room, very spacious, lots of storage. Hated deck 12. Too much noise from the Oceanview Cafe above. Deck chairs dragging off and on all day long. My mom was also on deck 12 but over on starboard side and she heard rolling carts from the Oceanview Cafe all hours of the day and night. We will never book deck 12 again. Dining: ugh...so disappointing. We were excited about eating in Luminae but we didnt care for a lot of the menu options and the things we chose were just blah. Nothing was bad, just boring. Got steak one night and it had a strange texture. Sweet potatoes, squash and asparagus was in everything every night it seemed. We ordered from the main dining room menu a couple times in Luminae as we didnt care for our options in Luminae. We ate at Tuscan Grill one night....the Minestrone soup was good but my lasagne was terrible. It was just basically hamburger between a couple slices of lasagne noodles. Not several layers. Missing ricotta cheese, barely any tomato sauce, spices...clearly no Italian was in the kitchen. No wonder the restaurant was only half full....just dont think it was worth $180 for the 4 of us...We did Qsine..and most of it was good, but for being Tapas style...still think portions are too large to really enjoy very many courses... Our only really good meal was Sushi on 5 for lunch our last full day on the ship. It was excellent. Tasted very authentic and what you would expect. Entertainment: Can’t comment too much here, we dont really do the shows, few interest us. Don’t do trivia etc....There seemed to be a lot going on every day based on the daily newsletter thing that showed all the things to do. Service: Excellent. Everyone was fantastic from our butler and suite attendant. To our waiter at Luminae, concierge in MIchaels Club.... We felt like everyone was very genuine in trying to please us. In fact, our butler was better than most of the butlers we have had on Silversea. Only negative was that it took forever to get our drinks at Martini Bar once ordered. Shore Excursions: we only did 2 shore excursions through Celebrity. Both were very good and well organized. This itinerary is FANTASTIC!!! HIGHLY RECOMMEND IT! Read Less
Sail Date May 2018
We chose this cruise as we wanted an eastern Caribbean and southern to islands we have yet to explore and found this 14 day cruise. Little did we know that there is nothing for entertainment on this ship for anyone under the age of ... Read More
We chose this cruise as we wanted an eastern Caribbean and southern to islands we have yet to explore and found this 14 day cruise. Little did we know that there is nothing for entertainment on this ship for anyone under the age of 60!!! The music is ideal for big bands, waltz and such which were popular in the 40's and 50's! Then we upgraded to get the water package as my wife needs water for medical reasons. But we were only able to get 1 bottle at a time and it was nearly an act of God to get more than that at a time! Like water is more precious than gold!!! And on a cruise that costs this much to get a case of flipping $10 water? Then have to wait until bedtime every 2-3 days to get it at that! The excursions are decent though over priced. You can do better and save money on your own shore side. Then the food. It was good, not exceptional, but they are on a schedule and take the food down by 10 pm every night no matter what! Then by 1030, the flipping ship is a near ghost town!!! Our ship was loaded with walkers and scooters and everyone over 60 thought this was wonderful as it isn't a party ship like the others and they can relax, take their naps daily and play Scrabble and cards daily and be in bed by 9 to 10pm and not have any partiers keeping them awake! Horrible cruise that I thought would never end! I will never cruise on Celebrity ever again! This is a cruiseline for old people that want quiet and no kids!!! Their whole idea of fun on sea days was name that tune! From the 40's, 50's and 60's!!! (ARE YOU FLIPPING SERIOUS???) Read Less
Sail Date April 2018
14 night Southern Caribbean Cruise – Miami 04/03/2018 This was our very first cruise, we travelled with friends who had also never cruised before, only spoken to friends who were seasoned cruisers. So it was with some ... Read More
14 night Southern Caribbean Cruise – Miami 04/03/2018 This was our very first cruise, we travelled with friends who had also never cruised before, only spoken to friends who were seasoned cruisers. So it was with some trepidation, that we embarked on our first Caribbean cruise. Our trepidation in vain, when we arrived at the check-in desk. From that point to arriving at our the state room the embarkation couldn’t have been more simpler. For the 14 nights on board, the service from all the staff was exceptional. Our room attendant Jose, was superb, the waiting table staff in the dining rooms was also exceptional, knowledgeable about the menu’s and the wine lists, the bar staff all around the ship were all first class. The ship its self, exceeded expectations, pictures online didn’t do it justice. We spoke to many people on-board during our vacation, and all said we has “ set the bar high” for our first cruise with Celebrity, so I guess we will be booking our next cruise with Celebrity. There are a couple of things I would mention as some constructive criticisms. The shore excursions are expensive, Try some of the local taxi drivers on the islands, far more flexible with timings form coming back to the ship if you don’t want to stay on the beach all day !! The internet package is expensive for the Wi-Fi service you receive, very poor in places, especially in the state rooms where most people would want to make their private calls / facetime family back home, this is the one place where Wi-Fi should be easily available. The Classic drinks package does not cover enough of the basic drinks people would normally have, which then forces customers to upgrade to the premium package, an understandable move by Celebrity, but customers should be told or give a sample of the drink packages menus when booking their trips. I booked through Igloo.com, who when questioned said the Classic drinks package would suffice, it didn’t by a long way, we ended up upgrading to the premium drinks package. All this said, the whole trip was exceptional from beginning to end, a truly brilliant vacation, and a wonderful experience. Thank you Celebrity Cruises Read Less
Sail Date March 2018
First Time Celebrity. Several Holland America, Norwegian, Carnival, Royal Viking. This was the best of the best. Food was simply delicious. Entertainment was amazing. Cabin was very comfortable. # 6303. Staff were so down to earth and ... Read More
First Time Celebrity. Several Holland America, Norwegian, Carnival, Royal Viking. This was the best of the best. Food was simply delicious. Entertainment was amazing. Cabin was very comfortable. # 6303. Staff were so down to earth and friendly. This is a great ship. Love the lay out of the vessel. I highly recommend this cruise line and this particular ship. We enjoyed all the ports of call. I cannot say enough about how happy we were to have been on this 14 day trip. This was more adult orientated. Only one child on board. We purchased the beverage package, and the unlimited WiFi. Yes, I would travel with Celebrity again . The ship was spotless. The gym was amazing. Loved the pools. Hot tubs, could have been a bit warmer. I think the show's onboard were some of the very best I have ever seen. Look forward to more travel ! Read Less
Sail Date February 2018
We chose this cruise particularly because of the ports of call. Embarkation and disembarkation were very quick with no waiting. Everything about our cruise was amazing. Our balcony cabin was very spacious and had plenty of storage ... Read More
We chose this cruise particularly because of the ports of call. Embarkation and disembarkation were very quick with no waiting. Everything about our cruise was amazing. Our balcony cabin was very spacious and had plenty of storage space. The bathroom included a shower cubicle and was a good size with plenty of storage. The food on the ship was always of very high quality, the speciality restaurants are well worth the extra we had to pay. The theatre shows were very good, as were most of the other entertainment, particular the Russian folk group, the German oompah band and the Beatles tribute band. I like to be very active on holiday and there was plenty to do, I joined the choir, attended Zumba and dance classes, as well as walking miles round the promenade deck and up and down stairs, particularly to deck 14. (Had to do at least 10,000 steps and on most days far exceeded this) We loved the sky lounge for all the entertainment there, live music and trivia quizzes, and just for relaxing after a busy day in port. All the ports we visited where really well worth it with plenty to see and do. Brugge - only a short stay, so just get the bus outside the port for Eur 20 return. Stockholm - got shuttle bus from ship. Really enjoyed changing of the guard at the Royal palace, it's at 12 o'clock everyday, lasts about 45 minutes with marching band and soldiers marching - well worth a visit. Tallinn is a really beautiful medieval city. Lots of beautiful old buildings with lots of character. We were lucky as there was a medieval festival whilst we were there, with many stalls selling local crafts, and there was also a live band playing traditional music. St Petersburg - 3 day excursion with SPB travel. I would thoroughly recommend this company, everything was very well organised from our initial enquiry, to our booking including the necessary Russian visas. They were much cheaper than the excursions from the ship and in my opinion much better. We were a small group of 12 so it was easy to keep together in the places we visited which were also extremely busy. Warnemunde, Germany - no need for excursions here, it's only a short walk from the ship to the railway station. We got the train to Rostock (only EUR 4.90) which is a larger town, with many beautiful old buildings. The town hall/ market square is particularly nice with lots of restaurants and bars. try the local Flammkuchen - delicious. Warnemunde is also a lovely old town worth exploring and a beautiful beach. Copenhagen - loved this place, although much larger than I imagined. took the hop on, hop off bus from the ship which also included a boat trip on the canal. It's also not very far to walk - probably only about 20 minutes. Celebrity of course will try to sell their excursions, but these are more expensive and not necessary in any of these places. Except St Petersburg when I believe a local company is much better. Read Less
Sail Date July 2016
Celebrity Eclipse Review, May 22nd 2016, 14 Day Baltics. We had done this itinerary before 4 years back on another ship but the places are so large and interesting we wanted a repeat, this time on our favourite ship, The Eclipse. This ... Read More
Celebrity Eclipse Review, May 22nd 2016, 14 Day Baltics. We had done this itinerary before 4 years back on another ship but the places are so large and interesting we wanted a repeat, this time on our favourite ship, The Eclipse. This was our fifth time onboard her and we feel very comfortable with this ship. We like the spacious well designed cabins, the decor, the food and the drinks package. We also enjoy the mix of passengers onboard and find it easy to chat and make friends onboard. I've reviewed all 4 previous Eclipse cruises so won't go into detail about the same things. 2 things however had an impact on this cruise taking the edge of our overall enjoyment a bit compared to previous cruises. Entertainment This was our first time back onboard since they changed the production shows which are now produced in house by Celebrity. They were 'Topper', 'Rock' and 'Chandelier'. We saw each one and were excited to see them as we were tired of the old shows. These new shows were not good at all. Visually they looked great, the sets and costumes were very good. However each was a random selection of songs, one after another many of which were too recent or current for the age range on this cruise. Topper and Chandelier had 'stories' but they were terrible, childish and cringeworthy. We left Topper after 30 minutes. Rock we just watched from the back and left after 10 minutes and Chandelier we were stuck in the middle of a row so had to endure it to it's surreal ending (the chandelier 'eats' the baddies, yes a man eating Chandelier!). The applause for Chandelier was polite rather than appreciative. We were in Select dining and a group of around 10 rotated around the same tables each evening. There wasn't a single positive comment from any of these passengers about the new shows so we knew it wasn't just us. Celebrity evening entertainment largely centres on the main theatre shows and it was disappointing that these big production shows were so poor. Cruise lines like to over-use the description of 'West End Style Shows'. These were not West End quality but more High School quality. The previous ones, despite having seen them a few times, were much better. 2) Norovirus. This started pretty early on at about day 3 with clean up teams being evident around the ship, people being visibly sick in the Oceanview cafe, aqua spa cafe and during a theatre show. From then on every Captains announcement mentioned hand washing and the daily paper had a section on it every day. Procedures were put in place with the buffet so staff had to serve passengers. From day 6 all buffet stations became wrapped in cling film and they had to serve you over the top of the counters, a it like being in a lab. Menus and condiments were removed from all outlets apart from the main dining room and the speciality restaurants. Staff started going missing including our wine waitress and two out of a group of around 10 people based in the same area in Select dining came down with it. Now it's pretty likely this was brought onboard by a passenger given the early onset of the disease and it isn't necessarily the cruise lines fault but here is where they didn't seem to do all they could. Condiments were removed from tables elsewhere but remained throughout in the main sit down restaurants. Hand sanitisation was not encouraged or required on entry to the main dining room until after the virus had taken hold. Once it was around the ship people could leave the main dining room during dinner for a comfort break but walk straight back in without anyone encouraging them to sanitise. Passengers passed cruise cards back and forth to waiters who in turn handled hundreds of other passengers' cruise cards and yet this wasn't stopped till day 10 because, we were told, the infection rate wasn't dropping sufficiently. Why not restrict the handling of cruise cards by staff as soon as an outbreak commences? Public lavatories were frequently out of soap. On one day I reported a pool side toilet as having no soap in the dispenser at 9.30 am, again at 1pm and by 6pm I gave up. This didn't feel like a priority despite the Captains announcements. The worst example was on around day 8 when the Mast Grill burger joint on deck opened for the first time. Now given we were at code red and were being constantly warned about the virus and measures were in place throughout the ship what happened was beyond belief. We went to the Mast Grill about an hour after opening but there was no hand sanitiser to be seen. We eventually found a machine tucked behind a bin gathering dust. We asked staff how we could sanitise and they shrugged. One eventually produced a Purrell bag but it was empty. About 15 mins later the Purrell machine was pulled out and a gel bag put into it. The machine was dud. We went to find an officer to speak to and on our return the grill was very busy, with no one who had been there in the proceeding 90 minutes being able to sanitise. We found a restaurant manager eventually and spoke to her about this contradiction that we were at code red but the grill had been opened without any hand sanitiser. She was offhand and said she had now walked down the queue and administered the hand gel and the machine was now working. I said what about the dozens of people that had gone before and hadn't sanitised and had then touched the ketchup, mustard and Mayo dispensers and the bottles of condiments (all of which had been removed days earlier from the Oceanview Cafe). She walked off and started removing the dispensers and condiments. Now I realise the gel isn't a replacement for hand washing but what disappointed was whilst we were being bombarded with info on sanitary procedures, staff had opened this grill without even considering the basics of hygiene during a code red. This made me question if they were just paying lip service to taking precautions to protect passengers. This ever present reminder of the virus which was across 11 days of our 14 day cruise made it feel like a sick ship and we had a feeling of 'are we next'. Luckily we didn't contract it but many did and the ship had a delayed embarkation on its next sailing for a deep clean. Now I have gone on about two specific issues here. Overall we still like Celebrity and love The Eclipse but the entertainment and handling of the Norovirus did disappoint. Whereas I've given the ship 5/5 stars previously I've reduced that on this occasion because of these two problem areas. Read Less
Sail Date May 2016
Great ports from Curaçao and Aruba, to St. Lucia and Barbados etc. We were able to scuba dive and snorkel in some beautiful waters; and enjoy great beaches too! The food was very good in the restaurants; but we did take advantage of ... Read More
Great ports from Curaçao and Aruba, to St. Lucia and Barbados etc. We were able to scuba dive and snorkel in some beautiful waters; and enjoy great beaches too! The food was very good in the restaurants; but we did take advantage of the specialty restaurants also. We highly recommend the evening entertainment, as they did an excellent job on many nights. The one area of disappointment for us was the total lack of Caribbean themed music with the guitarist, and pool-side band. Three years ago we found the strolling musicians playing carribean /Jimmy Buffett type music really helped relax and create a great mood for the trip. This year had more European musicians who did not know any Jimmy Buffet or Toes in the sand music. The pool band was very good and sang or played many good songs, and tried to accommodate! The blend of many different nationalities also help to create an even nicer environment and trip. We almost felt in the minoritity as Americans! Read Less
Sail Date March 2016
This is pretty much a repeat of last January's trip. Some might find it repetitious, but missing 5 ft. of snow to enjoy 14 days in the Caribbean,well I'll take repetitious! We departed from the Port of Miami(my first time)Before ... Read More
This is pretty much a repeat of last January's trip. Some might find it repetitious, but missing 5 ft. of snow to enjoy 14 days in the Caribbean,well I'll take repetitious! We departed from the Port of Miami(my first time)Before it was Ft.Lauderdale,where we've done several Cunard trips as well.The port facilities were fine. A/C helped keep the temps reasonable. It was busy as many arrived before their scheduled arrive time. This is a new tactic by Celebrity, to have a "staggered" arrive time. In theory it would work, but with many of us who overnighted in hotels, you have to be out by 11:00AM. So unless you want to drag around lots of luggage, you head to the terminal. We were on board in about an hour. Not being in Concierge class or a suite, we muddled through the lines. Once on board we were able to get to our room quicker than last year. Luggage arrived about an hour after us. Very smooth.We did lunch in Ocean View Cafe. Quick & easy. It's a bit hectic for first timers, but after your first time, it's pretty much routine. Dinner the fist night was a bit hectic(which we expect)The staff "rotates" around the MDR after each cruise, so I think it takes them a bit of getting used to. Vadym & Bernadette took great care of us through the trip. We will request them next year(if they're on board)Food overall was very good to a few times excellent. The only fish I don't really like is Talapia, so I ordered Salmon that particular night. As a note, the portions are smaller than last year, but extras, if you wished were no problem at all. Food in Murano & Qsine were excellent as well. We also did a lunch in Murano & Tuscan Grill as well. The Lobster in Murano's lunch was over cooked, something all of us noted. The rest of the food there was excellent,however. The Souffle' dessert was outstanding. We did one lunch in Bistro on 5. It was excellent. We kind of advise them on the crepes.The staff was as excellent as last year. We did note some cutbacks, that we felt caused them to rush around a lot more.Bernadette,our asst.waiter did much more carrying of food trays than assisting the diners.The room attendants had everything under control as well. We tend to be pretty neat,so we didn't give them a ton of work to do. I did not see the "towel" animals as last year. I think this is due to them having a few more cabins to clean. Though, some pax make a big deal about towel animals, it's not a problem with us. tHer were no nightly pillow chocolates, Oh the humanity of it!(Just kidding) We hear that due to the amount of complaints, they will be coming back to a pillow near you! We did find the entertainmaint to be excellent overall. Great shows. The comedians,especially Dan Wilson(hysterical)were great.The magicians(especially Ping Fei Su)were great as well. Did miss Perry Grant, as he was on vacation. The musicals were nice as before. Really quite razzel dazzel type shows. One was like a Cirque De Solei. Very nice. It's where you first saw Ping Fei Su. Read Less
Sail Date January 2015
We chose the Eclipse for it's longer Caribbean cruise. This was 14 days. We've done Cunard to this point & with them doing few Caribbean trips we've had to look elsewhere. The ship was spotless with lots of artwork all ... Read More
We chose the Eclipse for it's longer Caribbean cruise. This was 14 days. We've done Cunard to this point & with them doing few Caribbean trips we've had to look elsewhere. The ship was spotless with lots of artwork all around the ship. Some was nice, some rather strange, but still a lot of artwork. Makes the ship look nicer inside, I feel. For main dining we were in Moonlight Sonata(the MDR)The food here was excellent overall. Most portions were generous & variety was excellent. This was much better than our trips on Cunard in Britannia(the Grills, however are still the way to travel!)Waitstaff never made us feel rushed & there was most definately more staff per pax than was visible on Cunard. The Murano rest. was outstanding with food done in a French flair, well worth the cover charge. Qsine was more of a tasting venue, with small portions you chose from an I Pad. We felt the average pax might not go for this as it was a bit adventuresome. Being "foodies" we like trying new things. Restrooms were always being cleaned with attendants cleaning & folding cloth hand towels.Entertainment was nice but not over whelmingly great. The ship's band, while small had really good musicians. The show tunes were good & the players did their parts well. Most of them were really easy on the eyes(especially the guys!)The spa was nice, about the same as Cunard's Canyon Ranch. Prices were about equal, as well. The staff,overall really made you feel welcome. They seemed really interested if you having a good time. Ron Banks with his Zumba classes was really perky & gave the ladies a good workout. Perry Grant in Michaels Club was a great Cabaret type piano player with a great sense of humor. We've never seen anything quite like him on any other ship. He has a following that is legendary. Attend one of his shows & you'll see why. Worth booking again just to see him! Overall this was an outstanding trip & a great way to experience Celebrity. We do plan a trip next year mostlikely on the same ship, as they seem to have things down to a science. We liked the fact that it was an older crowd with few children. I hear Celebrity wants to change this. well don't!! At least keep Eclipse the way it is & you'll have us on future trips! Read Less
Sail Date January 2014
We returned home a few days ago from another wonderful Celebrity cruise. This time we were aboard Eclipse for the very first time. We have been aboard most every other of the Celebrity ships and were excited to see Eclipse and we were not ... Read More
We returned home a few days ago from another wonderful Celebrity cruise. This time we were aboard Eclipse for the very first time. We have been aboard most every other of the Celebrity ships and were excited to see Eclipse and we were not disappointed. First of all I want to say that we finally tried a beverage package... the Premium Beverage Package. We have been very apprehensive about trying them because we were not sure that we were good candidates. Traditionally we would have 2-3 drinks before dinner each night and an occasional wine with dinner. What we found with the premium package was that we enjoyed several bottles of water throughout the day, were able to have a Cafe Americano instead of the usual brew that we do not care for, and we enjoyed a nice glass of wine each night with dinner. All in all it worked out wonderfully for us and we believe it was a very good convenience and value for us. Next... the ship! Eclipse is gorgeous, just as all of her sisters are. The staff were all wonderful and did an excellent job. I would have to rate this one of my favorite ships and favorite cruises. Dining in the main dining room- Our waiter.. while quiet, did a good job considering the demands put upon him by our large table paired with a couple of other tables. The assistant waiter stood way out and was amazingly congenial and efficient. Our dinners were excellent nearly every night and the atmosphere in the dining was perfect and fun for us. We truly enjoy the effort that goes into serving so many thousands of people... and they still find time to sing "Happy Birthday" and "Happy Anniversary" to people... I love hearing those little celebrations going on! Oceanview- We enjoyed breakfast each morning at our usual spot off the back of the Oceanview and were always pleased with the service and area. The only point I will make is that I hope they remove the awkward sofas back there like they did on Reflection and replace with usable tables.. it seems to be a hit on Reflection! At lunch in the Oceanview they are now offering individual salads each day, usually 4 different selections in nice glass dishes. Each of them were fresh and fun... and it really was a welcome addition to our lunch time routine! The only thing I would mention about them is that I think they should be more careful with the amount of onions they put in all of them.. of course that is a personal opinion :D. We went to Tuscan and Murano twice. Both were excellent as always and we appreciate the wonderful service, food and atmosphere that you experience with both of these. Lounges & Bars- At first we went to the martini bar, but we ended up meeting several others and the music was a bit too much for our conversations so we looked at it as a challenge and looked for a quieter area to suit our needs. We moved to Michaels Club, where we had a wonderful waiter set up a big seating area for us to sit and enjoy cocktails and conversation each evening. This worked out wonderfully. This about sums up our cruise... one of the best ever! I am grateful to be able to cruise as much as we do, and experience the things cruising has to offer... and I am especially grateful to still appreciate all of that after 55 cruises :). If anyone has any questions about Eclipse, feel free to ask! Happy cruising! Read Less
Sail Date March 2013
My Partner and I have have been on more than ten cruises in the past, but after our last couple cruises, the "luster" of cruising seemed to have worn off..at least for me anyway..We've been going to Hawaii or Las Vegas or ... Read More
My Partner and I have have been on more than ten cruises in the past, but after our last couple cruises, the "luster" of cruising seemed to have worn off..at least for me anyway..We've been going to Hawaii or Las Vegas or all-inclusives in Mexico, spending the same amount of money and NOT being treated like "cattle"..or captives on a boat.... I wasn't sure what to expect with Celebrity cruises...They Kind of renewed my faith in cruising, and exceeded my expectations mostly...This is my first review Here. I'm not the best writer, but I did want to pass on my experience with Celebrity and the Eclipse....I'm not claiming to be a cruise expert..In-fact, I'm just some Schmoe from the Internet...So take my opinions with a grain of salt. Happy cruising! if you're still reading.... We always get at least a balcony cabin, but usually a suite for ourselves. But this time we brought along some friends who we were footing the bill for, so we limited our selves to a standard Balcony cabin for ourselves...and we opted for an inside cabin for our friends on deck Nine of The Eclipse Celebrity Gets most of the major stuff right in my Opinion. The Staff on the Eclipse...from the Officers to the Deckhands, were the Friendliest I have ever encountered on a ship anywhere. They literally made me feel like I owned the ship. Not that that is important to me...but it DOES feel nice.. I found the Ocean View Cafe (buffet) food to be Outstanding. But then again..I don't really go to buffett's that nice in my everyday life but once a year if that. Yeah..some of the food did repeat throughout the week...but I thought Yay! I get to eat it again..Sure there were a few dishes I didn't care for..There always will be I suppose.. I found the Bed in our Stateroom to be the MOST comfortable bed I have EVER encountered on a ship. I used to dread the beds on ships. I just figured they all sucked. Every one I have ever slept in till this one has..and like I said we've been on more than ten cruises. A+ on this celebrity! The Pool Butlers really did work on the ship. Passing out cold towels, Sorbet cups, cleaning..fetching drinks, Stocking Towels.. The Shows Were Nicely done and entertaining....Vegas quality? NO..But for a ship? they were just fine. My favorite was ECLIPSE...... THE DRINK PACKAGE! I cant imagine they will keep this forever. We really got our moneys worth out of this..Not just alcoholic drinks..But coffee drinks, bottled water, soft drinks, etc..it was really nice, and did I mention I thought it was well worth the money? The Gala Buffet served in the dining room is not to be missed. The clam chowder I ate there was probably the best clam chowder I have ever eaten in my entire life. Beautiful is a subjective and overused word..but the Eclipse is a very beautiful ship in my Opinion... Now...For some things I thought that could've been done better... The dining experience in the Main dining room was just OK. Ive been reading about Celebritys food forever, and never really thought Id ever sail with celebrity..So I was really expecting to be blown away..and it was just OK..Not bad..Like I said..I dont frequent these types of restaurants anyway...so what the hell do I know? Joseph, The Head guy, since I cant spell Maitre d (sp?) was really great..Visiting our table nightly asking if everything was OK. When I mentioned I thought it was hot...He stepped away for a moment, whipped out a cell phone looking device, and within SECONDS...I felt cool air blowing on our table..We were seated on the second level of the Dining room, which can be kind of dim....and lacking in ambiance, compared to the bottom level In my opinion..so beware. Our waitstaff was great I thought...and our server assistant Olga was just super. I really liked her. The bread was awesome. The other thing I thought that could have been better, and its kind of nit-picky, I guess...Is that sometimes they served us out of damp glasses. I hate that at home with my own glasses and it was a mental challenge for me on the ship. with hand sanitizers everywhere reminding me of a potential Noro-scare..I just had to trust that the glasses were in fact clean and sanitized, and just wet for some reason. I didn't get sick..but I would have prefered to have been served out of dry glasses..It was like there weren't enough glasses on board and they were being washed always just in time... I would have like to have seen a staggered change over on the buffet...maybe keep one side open while changing from breakfast to lunch and lunch to dinner...I know it sounds silly to say..but many times when we went up to eat, there was nothing but finger food, and we had to wait while they changed over..we didn't really like that..as it interrupted our eat every two hour schedule we were on.... We would have like to have seen at least one bar on the ship stay open past 2am...one member of our party likes to drink, and our bars in our town stay open to 4am...so it was kind of disappointing to not be able to get a drink on the ship after 2am..especially since they confiscated his private stash at embarkation, and he was on the drink pkg... We got on the ship before the cabins were ready so we were lugging carry-ons around..they said they would make an announcement when the cabins were ready and the passage way doors were closed leading to the cabins..after being on board for about an hour, I checked on our deck and the passageway doors were opened so I made my way to our cabin and dropped off my carry-ons. Im not so sure my cabin was really ready for us..while it was clean..it wasn't totally clean and our cabin steward told me he thought it was going to be unoccupied. That may explain the cut-off fingernail I found in the carpet..I don't think he had fully serviced our cabin before I moved in...so that one was really my fault...Our cabin steward Johnny, Was outstanding though. I DID hear some banging around from OUTSIDE my cabin on the ship/water side...it was sometimes kinda spooky..especially at night with the Balcony door open...first time ever heard noises like that before on a ship..It kept making me think of the Costa incident... Other than that..the rest of my dislikes are kind of nit-picky. We are so glad we chose celebrity. We were going to choose NCL, except the last time we cruised with them things didn't really go so well and we havent been back with them since...shame really since we started off with them and we are "dance with who brung you" kind of people..Cruised withthem 4 times in suites and NCL called us they day we were leaving home to Board the Eclipse to get us to book the Epic. Now after one time with celebrity in a regular balcony room..I think I may have a New favorite cruise line, and I was sooooo worried that they may be to snobby for us... Read Less
Sail Date February 2012
My partner and I cruised on the Celebrity Eclipse on the January 14th sailing out of Miami. This was our first cruise and we absolutely loved it. Celebrity gets it right - from their service standards to the quality of the food, rooms, ... Read More
My partner and I cruised on the Celebrity Eclipse on the January 14th sailing out of Miami. This was our first cruise and we absolutely loved it. Celebrity gets it right - from their service standards to the quality of the food, rooms, and shipboard amenities. We booked an Aqua Class room and were very happy that we did. The room (1531 on the Penthouse Deck) was beautiful and immaculately clean and very quiet. One of the highlights for us was dining in Blu, the dining room reserved exclusively for Aqua Class passengers. Can't say enough about how great this restaurant was. I am a vegan and they catered each day to my special dietary needs. The service was top notch (thanks, Agung!!!). Certain days we would order from the Main Dining Room menu and they would happily bring that for us to Blu. We booked the premium drink package and were happy that we did. They definitely know how to pour a good (and strong) drink. I think we probably got our money's worth with the package but even if we didn't it was worth it just to not have to worry about "how much we were spending". Having the package gives you the freedom to try what you want whenever you want it. What we enjoyed most about the cruise was the fact that we were really taken care of all week. The staff on this ship went above and beyond to make sure we were happy and had everything we needed. The only "opportunities for improvement" we could suggest would be to make the hot tubs hotter (they were warm at best) and that some of the stage shows did not seem as professional as they could have been. Small things, considering how fantastic everything else was. We would highly recommend Celebrity and the Eclipse to anyone looking for a restful vacation with top notch service. Read Less
Sail Date January 2012
We were quite apprehensive booking a cruise: our usual mode of travel is to pack light, head to Europe, rent a car and see where the wind takes us. For several years we've listened to (dedicated cruiser) friends talk about how much ... Read More
We were quite apprehensive booking a cruise: our usual mode of travel is to pack light, head to Europe, rent a car and see where the wind takes us. For several years we've listened to (dedicated cruiser) friends talk about how much they love it, but we always felt it probably wouldn't be for us. How wrong we were! When holiday plans in the Yucatan with other friends fell through last July, we went back to the drawing board. We considered everything under the sun - a cold-weather city break in Europe, eco-lodging in Costa Rica or Panama, a quick zip across the Pacific to Hong Kong or Singapore, or South Africa. And the cruise. Putting all the pieces together, the cruise just made the most sense at the time, and more than once we said to one another and to our friends, "well, if we don't like it, we can survive anything for a week, and the weather's practically guaranteed to be good." Amex in hand, we booked it. Went for Aqua Class on the advice of the travel agent at American Express (who, when she learned this was our first cruise, said, "You're setting the bar awfully high") and we were glad we did. Flew down to Miami a full day in advance, cashed some points and bunked into the Conrad. Rental car from the downtown Hertz location, and we took off exploring Miami for a day and a half. Two quick plugs -- had lunch at the Segafredo cafe at Bal Harbor Shops (we always seek out Segafredo cafes in Europe, and this one didn't disappoint), and dinner at Jaguar in Coconut Grove. Both were great. Breakfast at the Conrad in the morning, then an hour walk on the beach, return car, and off we go on the grand adventure. Relatively quick check in (about 1:30 pm - could have gone earlier, we now know), and met the couple in line in front of us. They made the vacation! We ended up having dinner together twice on board, in San Juan on that shore day, and hanging by the pool as well. Attended the Connections event and met another great couple and a family of four - we became a little group throughout the cruise. And it was a great time. The dining in Blu made a big difference we think. The food was good, but the atmosphere really made it. Only figured out that they served breakfast on day 4, so missed that the first half of the cruise. Did specialty dining in Tuscan Grille and Murano. Both were good - not spectacular, but definitely passble. the night we ate in Murano, there was a loud band playing in the bar outside, and the music clashed notably with the background music being played in the restaurant. It detracted from the experience, but wasn't a total killer to the experience. Great wine list at Murano, BTW. Also enjoyed the Aqua Spa cafe. Nice healthy alternatives. I actually lost weight on the cruise! Did our own thing on the port days. Nothing pre-planned. We think we missed something in Sint Maarten/Saint Martin. it was fine, but not the destination we expected. Really glad we went to St. John on the St. Thomas stop. it was beautiful. There was a real rush for the chairs at the pool -- descending into what I dubbed "Chairgate" when one woman sought the intervention of three personnel. A very loud argument ensued - which made many people uncomfortable. One morning I arose before 6 am -- and was able to get the last of the beds for two by the pool, and a few chairs for the rest of our crew. Also, the poolside crew didn't enforce the adult pool occupancy rules - and when pressed on the topic, said that it was because of the number of children on the vessel. While we love children, it would have been nice to have had the rules enforced. We wanted to use the spa, but essentially couldn't because it was occupied by groups of young people who occupied it from 10 am and didn't get out til the end of the day. The entertainment was decent -- a bit on the cheesy side, and as we seemed to be at the end of a contract period, some of the singers were exhibiting audible vocal fatigue. Also, found it quite odd that the string trio would be playing selections from the movie Titanic -- or is that some inside joke that I'm not in on? FInal analysis: I've never been more relaxed in my life. We've booked a short 5-day'er at the beginning of April - not S class ship, so we'll be in C1, (or is it C3 -- highest Concierge Class) and we'll be looking forward to trying cruising without the benefits of AQ. Will be interesting to see how the impact of Blu, etc, will be on our experience. But we're hooked. See you on the seas! Read Less
Sail Date December 2011
I apologize if this review goes a little long. This review will describe the good, the great, and the amazing things that happened onboard our week-long cruise to the Eastern Caribbean from 11/26 - 12/3 2011. We booked this cruise ... Read More
I apologize if this review goes a little long. This review will describe the good, the great, and the amazing things that happened onboard our week-long cruise to the Eastern Caribbean from 11/26 - 12/3 2011. We booked this cruise over a year and a half ago as a post-thanksgiving break. We were part of the Pied Piper group aboard this sailing. Since the prices were relatively close, we decided to book a Concierge Class cabin, but more on that later! Pre-Cruise: We arrived on Black Friday and stayed at the LaQuinta Airport-East. This hotel was quite nice. The rooms were very quiet, despite being right at the end of one of the runways. The staff were all very friendly and amazing! They offer shuttle service from the airport and to the port the next morning, but we chose to not use the port service, as I am an early riser, and like to get moving. Just don't pay attention to the many fliers shoved under your door for local eateries. We ate dinner at the Bennigan's next door. I was pleasantly surprised to find the food delicious and the portions generous and not overpriced. The reviews are not to always be believed! Embarkation: As stated, we chose to forgo the shuttle to the airport offered by the hotel, and opted to use a taxi for this. With tip and not being a flat-rate trip it was around $32 for the two of us. It was definitely a great way to start the day! What a quick ride to the port in comfort! We arrived at approximately 10:15. We were one of the first in line to enter the port to get seapass cards and to be checked in. This was a painless process and then were seated in an area for a short wait since the previous cruise was not yet cleared. We waited in this area approximately 20 minutes and were then led onto the ship by groups. We were onboard with mimosas in hand by 11. Stateroom: C3 - 1073 - After a delightful first lunch in a not crowded Oceanview Cafe, we were off to explore the ship until our cabins were ready at 1pm. We were just off the forward elevators on the port side of the ship. Very convenient and quiet, considering location to elevators. Bathroom is rather large, with a great layout. Our room stewards were always available and kept our large ice bucket filled all week. Enough storage for the two of us with room to spare for a week-long cruise. Did notice that on port days that when the window washers on deck 12 and 14 did spray downward onto balcony, also in the AM when the bridge washes its windows on sea days, you get a rainstorm on your balcony but it is brief. Ship: Immaculate! Always being cleaned. Never found it difficult to find a table in the Oceanview Cafe or chairs at the pool. All the public areas are well thought out. Spent a lot of evenings enjoying the Martinis in the Martini Bar, and Karaoke in the Sky Lounge. The lawn and Sunset bar were wonderful in the afternoons to just sit, relax, and enjoy lawn games. Traffic flow was never found to be a problem except at the beginning of dinner, and when the theater left out, but that is to be expected. Dining: Room Service was used most morning and was always delivered during our requested time slot. We usually had toast and croissants with cereal or oatmeal and coffee. This was a way to get us going for the day ahead. Lunch menus varied in the Oceanview Cafe with always something for everyone. The oceanview cafe is well laid out with the many stations. It can seem daunting at times, but it was always worth a look around before committing to an entree for the meal, as there may be something on one of the stations that you may like as well. The only island we noticed there were problems with was the Salad Bar as it was laid out backwards, with lettuce in the middle and dressings near where the plates were. We had second seating in the Moonlight Sonata with our group. We only ate here twice for dinner and once for lunch. As we do not participate in formal nights and at times found the menus lacking in items that sounded appealing to us. All times we ate here it was delicious and quite inventive with great service! If you wish for a great dining experience we highly recommend Tuscan Grille. This experience on the first formal night was an amazing culinary and gastronomical delight leaving us wanting more. Bistro on Five is highly underrated and worth the $5 cover - Portions are huge, and definitely a treat. We ate here one evening and noted only three passenger tables and two crew tables. We had the Premium Alcohol Package. This was well used and we are not huge drinkers. It was well used in the mornings for coffees at Cafe al Bachio, bottled waters for shore excursions, meals, etc. We also found it nice to not have a slip to sign and be able to order any drink whenever we wanted. It was definitely worth it for us! We highly recommend a drink package as they are a great value! Entertainment: We only attended two shows all week. We were pretty busy and spent most of our time relaxing and enjoying the ship. We saw a female singing impressionist who was great and attended the Voyage in Review show which was phenomenal! The entertainers throughout the ship were great - love the Riptides!!! AquaSpa: I am always one for a massage or two while on vacation, mostly to relieve some backpain and stress. I decided to try something different this trip after meeting Dr. Liu the onboard acupuncturist. Wow! What a week of being pain free after three sessions during the week. This was my first time using acupuncture and was a little skeptical but am a true believer in the alternative medicine catagory. It was as relaxing as a massage with longer term benefits. I will also include the Solarium pool and cafe here as well. This was an amazing area on the ship. The pool is quiet with 2 spas and plenty of loungers around to spend an afternoon reading or quietly relaxing. The cafe also serves amazing salads and salmon dishes. Ports: San Juan, PR; St. Thomas, USVI; St. Martin - I will say this itinerary is great for relaxing as there are three sea days. All the ports were great with our favorite being St. Martin, definitely want to visit again. Please read the Port reviews for further information. No tendering in any of the ports. This made it easy to get on and off the ship. Disembarkation: The time I hate the most! Our final morning we were up at 4:30 and watched the ship come into Miami and dock which was awesome to see at that hour. We slept until 6:30 and were out of our cabin by 7:15. We got coffee at Cafe al Bachio and went up to a moderately crowded Oceanview Cafe and had a light breakfast before heading to our debarkation meeting point of the Eclipse theater to disembark at 8am. There were still people on there balconies as we were leaving. Longest line all week was standing at the curb after walking thru customs, and getting a cab after 20 mins. This was our first, and definitely not our last cruise with Celebrity. It was an amazing experience! This is how cruising should be. The lack of announcements was a welcome treat. The Celebrity Today always had a lot of activities to attend. All the crew were extremely friendly with a pleasant smile and "Hello, How are you?" for you whenever you passed them onboard. As smokers, it was a pleasure to not have smoking in the casino, staterooms, or verandas. We were fine with the amount of smoking areas on this ship. Read Less
Sail Date November 2011
This was our first time on Celebrity was we was a little unsure what to expect after reading so many reviews on cruise critic and other sites after reading review after review with people saying "It's full of old people" we ... Read More
This was our first time on Celebrity was we was a little unsure what to expect after reading so many reviews on cruise critic and other sites after reading review after review with people saying "It's full of old people" we are 38 & 43 and I would say the average age was 50-60 and we had more fun with the people we met on this cruise then any other we have ever taken. Embarkation was a dream we arrived at 10:20am and was on the ship at 11am what a great start to the cruise. We opted for Aqua-class and had cabin 1603 a hump cabin with balcony and boy was we pleased such a great location in the middle of the ship and right near the lifts and no we never heard any noise apart from one afternoon when getting changed we could hear the band playing at the poolside. Blu... we had read so much about Blu and was really looking forward to dining there however the first night was not good they had a very small selection of starters and nothing I liked :( so I ordered the steak for the main course that arrived cold so ended up ordering room service not good when you pawy the extra for Blu and end up with burger and frys in your cabin however the following night we was informed there had been alot of problems in Blu and this would not happen again,the food in Blu is good but only ever warm I made a point of telling them I liked my food piping hot and this was seen to with no problem another point worth mentioning was three times we was given a plate or saucer with a chip in it surely the kitchen should see this when plating up ? so for all of the above I would give Blu 3 out of 5 the main benefit for us was not having to dine in the main dining room that was very crowded and the tables and chairs far to close to one another. The brunch buffet was a total nightmare it was more like a bun fight :(( there was huge ques both sides of the dining room and you could not even see the food the chefs had prepared because of the amount of people so we left and had lunch in the ocean view cafe it was lovely and quiet bliss :)) I think Celebrity should address the brunch better in future so everyone gets to enjoy it. So overall for food I would again rate it 3 out of 5. The entertainment was brilliant and the best we we have seen so far in St-P they had some Russian dancers come aboard to do a show for us and this was great. The circus act was also very good and worth seeing again. Service was probably the best we have ever received on a cruise ship every member of staff smiled and said hello when walking past you from the cleaners to the captain and nothing was ever to much for the staff to ensure you was happy and enjoying your holiday. Shore Excursions.. next time I will do far more research on ports because like all cruise company's Celebrity love selling you there shuttle tickets and some points of interest was only 10-15 Min's walk from the ship and they charged you $10-15 a time. OK we had issues with the warm food and poor service in Blu the first night but would we book again ? you bet we have booked to return next year :)) Read Less
Sail Date June 2011
We took a spring break Caribbean cruise on the Celebrity Eclipse a week ago. Before the cruise, I had looked over every review on this site in anticipation of our trip. This was our first cruise, so the excitement, and the anxiety, were ... Read More
We took a spring break Caribbean cruise on the Celebrity Eclipse a week ago. Before the cruise, I had looked over every review on this site in anticipation of our trip. This was our first cruise, so the excitement, and the anxiety, were pretty high. I felt it was my responsibility to help out others like the other great reviews helped us...so here goes. We are a couple in our low 30s. We were turned on to Celebrity by our travel agent. He suggested we would enjoy it because of it's high class, modern approach to the experience. In addition, knowing our love of food and wine, he said it was the way to go. He was right. Embarkation was a breeze. PoM handled that very well. You are greeted onboard with champagne and a string quartet playing...perfect. While we waited for our staterooms to be available, we went to Bistro on Five and had lunch. By the time we were done, our staterooms were available. We had a small stateroom with a balcony, as the majority of rooms on this class of ship do. Clean, modern, spacious. It was a little short on drawer storage, but at the end of the day who cares. The only thing we did not realize was that irons are not allowed on ships. There is not one in the room. In other words, have your formal wear pressed before hand, or plan on getting your laundry service slip filled out as soon as you get unpacked. Food: We chose select dining option. This allows you "open" seating on the upper aft side of the main dining. We showed at various times throughout the week and never waited more than 5 minutes for a table. The food was good to excellent. There are plenty of options for almost any taste. I think as long as you keep in mind that there are 1000 other people eating at the same time, many exactly what you are, many not...you will be pleased with what you eat. We did one specialty dining night. We went to QSine. I have heard a lot fo flack about this place. We thought it was excellent. It was fun and silly. If you are going to do QSine, do so with an open mind and just have fun. Drinks: We did the Classic Alcohol package. Thank God! What can I say...we had a good time and just had basically what we wanted up to a certain price without having to think about it. Decent glasses of wine with dinner, AMstel lights and Pina Coladas all week. This also includes our trips to Cafe Bacio for espresso or americanos, which was sometimes twice a day. It adds up. Fun: We socialized alot, met new people, tried all the venues. Some nights we hung out by ourselves. We went to the show one night. Even though that wasn't our thing, it was there. There are so many options, you don't get bored unless you want to be. Most of the time, we either sat at the Sunset Bar, laid out on the lawn, or took naps on our balcony. The gym is excellent. Go early or late to beat the crowd. Even at busy times, though, I don't think I ever waited more than a couple minutes for a machine or treadmill. Shores: San Juan: Go to the Forts St Maarten: Either go to Orient Beach or stay on the ship. We took an excursion. BAD MOVE. Seriously... St. Kitts: Incredible. Find a beach. Order a Carib. Relax. Celebrity: They did it ALL right. The ship was incredible, the staff is mostly all friendly. We had an incredible sommelier. There were kids but not too many. There were seniors, but not too many. There were people our age, but not too many. Our rooms were always clean. Honestly, it was so nice I almost preferred At Sea days. We are already planning our next! Read Less
Sail Date March 2011
BACKGROUND: My partner and I have sailed on most of the major cruise lines, including Carnival, NCL, Princess and Royal Caribbean. We have probably been on 18 cruises and are Diamond RCI members which gave us Elite status on Celebrity ... Read More
BACKGROUND: My partner and I have sailed on most of the major cruise lines, including Carnival, NCL, Princess and Royal Caribbean. We have probably been on 18 cruises and are Diamond RCI members which gave us Elite status on Celebrity which offered nice benefits like free laundry. This was our first Celebrity cruise and it will not be the last. We previously avoided Celebrity because I wrongfully believed that they were too formal and stuffy. My job requires that I wear a suit and tie most days; therefore, on vacation I don't want to be required to wear formal attire. The experience was not as rigid as I had believed. A sport coat and tie are acceptable on formal nights and you can dine in the alternative restaurants in casual attire on formal nights if you prefer. I had read great things about Celebrity's new Solstice class of ships and decided to give them a try. I'm glad that we did. EMBARCATION: Here I thought Celebrity could have done a better job. There were numerous lines and the whole process took almost an hour. They need to improve this in Miami. Once on board we were very impressed. A glass of champagne and a warm welcome greets everyone. The ship is beautiful, very elegant and comfortable at the same time. The lounges, bars and theatres are all stunning. CABINS: We had an Aqua class cabin on deck 11. There was no noise from the pool deck above or the cabins to either side. The cabin was tastefully decorated and the bed very comfortable. The bathroom had the best layout I have ever seen in non-suite accommodations. The shower was amazing with, I think, 7 water jets, and it was large by cruise standards. There was lots of storage and something I have not seen mentioned before, the mirror is heated so that it doesn't fog up above the sink when you shower. Nice touch. The balcony was a nice size and the furnishings very comfortable with 2 reclining chairs, 2 foot stools and a fairly large table. Aqua class comes with nicer robes and towels. You also get fresh fruit, a bottle of champagne on embarkation day and canapEs each day (which you will want to skip). DINING: I have to admit I was very skeptical about Celebrity's acclaimed cuisine. I'm glad to say that I was wrong. I expected the usual cruise fare. We dined in Blu, and the food was amazing. Frankly, we are both very particular about food. My partner works in a very upscale steakhouse and we dine out regularly. The steaks, seafood, and pasta dishes were all excellent. Don't miss the halibut in lobster sauce. Breakfast in Blu was as good as the dinners. The blueberry walnut pancakes were great. Best of all was the service. The maitre d' in Blu, Joval, was the best I have every encountered as were our server, O'Neil and his assistant, Anna. They are all transferring to Silhouette in July. We tried both Tuscan Grille and Murano. We did not particularly enjoy Tuscan Grille, but did not complain, as the food was alright. The next night when we returned to Blu and our maitre d', Joval, asked about our experience the previous night. We told him it was disappointing. The food in Blu was actually better and no $30 surcharge. Joval telephoned us later that evening and invited us to join him for coffee the next morning where he invited the executive chef and restaurant manger of Tuscan Grille so that they could understand the problem we experienced and fix the inadequacies. I was frankly shocked at this level of service. In addition, they comped our dinner that night in Murano as a goodwill gesture. We did not try Quisine, but everyone we spoke with who dined there was thoroughly impressed. We only tried the main dining room once and that was for lunch, which was fine. The buffet was adequate, nothing spectacular; but it was laid out very well. No lines and no problem finding a table. The Mast Grill had excellent burgers, hotdogs and sides, but the lines were quite long at times. PORTS: Honestly, they could choose more interesting ports. San Juan? St. Marteen and St. Kitts at least have interesting excursions. We have been to all of them before, but at least they were all warm and sunny. DISEMBARCATION: Again, this did not go smoothly. Maybe it's the facility in Miami, but it literally took almost an hour for our luggage to appear on the carousel after our number was called. Not good! PROS: Just about everything. I especially liked the think cushions on all the lounge chairs on the pool decks and the lack of a "towel Nazi" policy like on RCI. You can have all the pool towels you like any time you like and they don't make you keep count. Does anyone really want to steal a cheap pool towel? The drink packages were also a nice option and you can vary your choices. I thought they were a good value. I thought the service was uniformly excellent from guest relations to the cabin attendant and everyone in between. CONS: Embarkation and disembarkation. Celebrity needs to work on this at least in Miami. Read Less
Sail Date February 2011
Embarkation We stayed in South Beach before the cruise. We took a $20 cab to Port of Miami and arrived at 11am. Embarkation was slower than I anticipated- we boarded at 11:45, rooms were ready at 1:30 (bags arrived at 2). Went to the ... Read More
Embarkation We stayed in South Beach before the cruise. We took a $20 cab to Port of Miami and arrived at 11am. Embarkation was slower than I anticipated- we boarded at 11:45, rooms were ready at 1:30 (bags arrived at 2). Went to the buffet at 3 to eat lunch and it was crowded, but we got a table outside near the Oceanview bar. Service After the first few days we did not feel the pampering and top rate service that we expected from X based on cc reviews. However, we reported our problems and they were very well handled (see below part about the MDR). Even so, service was inconsistent (great cabin steward & activities staff, but other crew were cold). Dining Oceanview cafe (buffet): Very good. It's a buffet, so no gourmet experiences were expected or delivered, but we were impressed with the variety offered, the easy traffic flow even during busy times, and cleanliness. X does very good breads, cookies, and ice creams we discovered. Aqua Spa Cafe: This is a very small venue (few tables) located near the solarium pool. It's not open for dinner. At breakfast there are tons of different types of delicious rolls and real yogurt parfaits, at lunch I enjoyed the salmon burgers and the herb-poached fruit bar. Q'sine: This was the only specialty restaurant we tried. It was worth every penny and certainly lived up to the hype. Truly excellent service! We had a reservation at 6pm and left at 9:30! Try the kobe tacos with make-your-own guacamole. This was a real highlight of the cruise. Room service: surprisingly good! We used the TV to order. The "quantity" doesn't mean one serving it means one item so we pushed one French toast...but what came was one slice, one pat of butter ... Everything was delivered fast and hot. Moonlight Sonata (MDR): Worst part of the cruise. On night 1 my partner opened the wine menu and a big, dead bug was squished in there! Our server was not very friendly and rarely came by. The escargot and the steaks from the everyday menu were bad. On night two things were worse. Our orders came out wrong multiple times; the lamb was quite good, but frustrated we bailed without dessert. We boycotted for two more nights dining elsewhere then went to guest relations to report the issue. They responded very, very fast with phone calls from the Maitre D, a nice letter and bottle of white wine in our room. The Maitre D met us at the MDR entrance the next night and he took us himself to a new table in another section. Our new server was excellent, the sommelier brought us complimentary champagne and the assistant waiter was really good. The MDR manager came by to check on us. That night we enjoyed the short ribs, meatballs, passion fruit cheesecake and pastry cigar. We had good MDR experiences from then on, but we never liked the menus as much. On a side note, we enjoyed the 1st sea day brunch there very much (chocolate fountain). *** We only ate in the MDR on the first formal night, the food, decor and service were no different than other nights. Most guys wore suits and ties followed closely by those who, like me, wore sport coats and ties with slacks. We only saw one or two tuxes. Cafe Al Baccio: This is a nice cafe and you don't need to spend a dime. The coffee drinks all cost extra (not much more than Starbucks though), but the pastry case is free and full of delicious finger sandwiches and treats. Design/Public spaces This ship is beautiful (even the bathrooms) and it does not feel very big or crowded. The public areas are lush, mod and classy. The outdoor spaces are nice too, spa-like, but the casino and art gallery are the only tacky parts. Everything is gleaming and new. We were very impressed by the boutique hotel vibe. Pool deck - I fell in love with the 4-poster hammocks on the pool deck! Yes, there were a lot of people on the pool decks on sea days, but we still got chairs on the inner deck of the main pool. Surprisingly, the adult-only indoor solarium pool was always more crowded, though we could get seats in there too. These areas are very nice. Gym- We found the gym to be quite nice. We didn't have to wait for equipment. The locker rooms (well, the men's) were really good. We enjoyed the sauna and the fact that they had shaving cream and razors. iLounge- This place is cool looking, but it's too small. The staff is overwhelmed too. The net was often down because too many people were using it. There was a lot of frustration over the Internet packages. Don't buy one if you can help it. Cabin We were in a cat 1A, # 7290. This is on the aft angle of "the hump." We loved our cabin! The dEcor is upscale and understated, there was plenty of storage for two people on a 7-nighter (big luggage fit under bed), and the bathroom was very nice. The balcony on this cabin is one of the extra large ones, it is about 50% of the total room size. The table is eating height and chairs are comfy. We found the bed super comfy too. This was also a great location, right near the middle elevators/stairs still it was really quiet. We liked the TV and how it works for many functions (facial recognition with the photographers is cool and it shows your pics while the radio feature plays) and were pleasantly surprised with the channels, which had current sporting events and lots of free, pretty recent on-demand movies. We did have a couple odd moments in there - the divider between ours and our forward neighbor's balconies once came unhinged. And beware the main door - pull them hard, the door was hard to close all the way and lock. Entertainment/activities: In some ways what people say about X is true, entertainment isn't their strength, but in other ways we were pleasantly surprised. Activities- I did go to some scrapbooking sessions, they give you a free, nice kit with materials to make one project. We also went to "Name That Tune," which was fun (we won easily and got lots of loot-tee shirts, pillows, playing cards, pens, medals). We also did the galley tour on Thursday (2nd sea day). This was ok, but be prepared to wait around in the upper MDR waiting for your group to be called. Unfortunately I could not understand a single word our chef/guide said because of his accent. Celebrity theater shows- It's a mixed bag. The first night is a preview show of sorts. You get to see some of the dancers and the instrumental groups you'll see onboard all week. EDGE (Tuesday night/St Martin at 7 and 9pm) we are split on. He found it too cheesy, but I thought it was fun. It was a musical revue with four main singers and many dancers set to digital light show. They covered Sting, Journey, The Beatles... cool, but not exactly current. If you like the show Glee, you'll like this one. Eclipse the Show (Thursday, 2nd day at sea, 8:30 and 10:45): It was a good show. There was a real set and a cirque du soleil-like show with tight rope walking, aerialists, and contortionists. This was far better than any of the other shows we went to. Celebrity Chefs Cooking Show (Friday, last sea day, 10:30am): This is a cute, iron chef-like contest between two ship chefs, each paired with an audience member. Hot Glass Show up on the top deck is good and you learn a lot about glass blowing; we went twice for afternoon shows on sea days. It was standing room only, but they make a new piece every 20 minutes or so, so if you arrive and can't get a seat, wait around ad then swoop in and like us you'll be able to get seats when the next piece starts. Masque and Motown- Both were good and surprising. Masque (Monday/San Juan night at 10:30) was a goofy, fun little show with dancers in Marie Antoinette garb set to songs from Rocky Horror and pop music in the grand foyer. We could see well from the aft stairwells and it was neat to move around deck 5 seeing it from different angles. The Motown party was also good, but I didn't like it quite as much as Masque. One thing we loved was that some dancers set up shop in the elevators dancing as they ride up and down and occasionally catching unsuspecting cruisers in there. *** we HATED the ubiquitous pool and grand foyer band, D'revelation. Every time I heard their female vocalist start I'd think of Simon Cowell on American Idol and how his biggest cut down is to tell someone they sound like a cruise ship singer. This was bad wedding music level: the Macarena? Love Shack? I'd take a Caribbean band or a jazz band by the pool over this any day. The one musical act we did like, though it's not our normal cup of tea, was an all-female string quartet from the Ukraine. They played "Back in the USSR!" - I think they were called Del Canto Strings. Overall, X isn't the greatest for entertainment if you're looking for something honestly current, let alone cutting edge or unique, but especially when it didn't involve singing, it was better than we expected. Ports- Disembarking in ports was painless - there were never any lines or waiting. San Juan (Monday)- The sail in was gorgeous. In this port we opted out of any tour and stayed in Old San Juan. The bad thing about this stop is that being there on a Monday means a lot (all museums) is closed. All the street vendors on the Paseo only work Tues-Sun. We walked left off the pier up to El Morro fort, which is very nice and it was only $3pp. There are great views and photo ops everywhere. We took a break to try piraguas - PR's snow cones, wandered the streets going into tacky little shops and such, and visited the famous, divey diner, La Bombonera, where two people ate for only $20. St Martin (Tuesday)- We booked privately with Bernard's tours (group tour, $35pp in an air-conditioned van with all the bottled water, sodas, rum punch and beer). Our guide/driver was Thomas. We stopped for 20 minutes at the very tacky, but funny Rima's souvenir shop. Then, despite being told we'd do 3 of these, we stopped at our only scenic look-out for a photo op. At Maho/Sunset beach, the famous beach near the airport, I started to dislike the tour. In order to "avoid traffic" Thomas changed the order of the itinerary we'd been given. As a result we were there when no planes were set to land or take off - I felt gipped. We went to the open market on the French side in Marigot and the famous Serafina's French pastry shop, Yum! Our last stop was Orient beach. We paid $8 each for an umbrella chair and a drink (any), but we had very little beach time (less than 90 min). We got dropped at Front St. in downtown Philipsburg where we wandered around in the many jewelry shops and walked the boardwalk before we walked back to the ship (15 min). Overall, the tour was ok and the price was definitely right, but I wouldn't necessarily recommend it. St Kitts(Thursday)- Like I did for St Martin, I used to ports of call board to select a private tour operator, Thenford Grey's Island Excursions, but I booked a private, custom tour. Our driver for the day was Don. So we had four people, each paid $37.50. This tour was GREAT. We got a full driving tour of the island, Don was amazing and very informative, we got out once for pics, drove to the southeastern peninsula past the Frigate bay area where we saw incredible homes and resorts. We went to the Caribbean side to Shipwreck beach bar at South Friar's bay beach. WOW! This is almost untouched beach, in a valley, with just the one bar. We felt totally safe leaving things on our chair and paid $18 for two chairs with a palm shade. Unlike St Martin, we weren't harassed by people selling stuff. We rented snorkel stuff for $10pp. The reef is extremely close to the shore line. We saw a variety of fish and a sea turtle swam under us. Don then drove us to Ottley's Plantation Inn. What a view! We had an easy lunch. This was by far our best port and excursion. Disembarkation: On the last morning we ignored our assigned lounge and time and had our last breakfast in the Oceanview buffet until at 8:45 they called our group. Just as we arrived they made an announcement that there was a customs delay so no one could get off yet, so we nabbed seats in the photo gallery to wait until at 9:15 things started to move and we were quickly off the ship. We found our luggage in the (ugly) terminal pretty fast and customs was a breeze. OVERALL/what we learned: As first-timers we learned a lot from this experience. We were glad we took a travel power strip, but never used our refillable coffee mugs. Surprisingly we liked sea days and never felt bored. We were too shy at first. If you have any issue tell guest relations ASAP, we would have been happier if we resolved our MDR issues earlier and also if we were more social - once we started talking to people we had more fun. As 30-somethings we were on the younger side of the passengers (most couples in their 50s and 60s, but we saw all ages including young kids), but if you're looking for relaxation vs. athletics, noise, or a nightclub vibe, it won't bother you. We would grade this cruise a B. Would we sail X again? Certainly, but we had really high expectations, some were met while others weren't. If we go again we'll go Aqua Class and hope that Blu is more akin to eating specialty every night. I would recommend X (S-class specifically) to others, but advise they try AQ if dining is very important to them. full review with pictures: http://boards.cruisecritic.com/showthread.php?t=1325230 Read Less
Sail Date December 2010
We were very excited for this vacation, having booked it almost 9 months ago to celebrate our 10 year anniversary. It was also freezing at home, and we were very much looking forward to a chance to escape from the cold. Thankfully, the ... Read More
We were very excited for this vacation, having booked it almost 9 months ago to celebrate our 10 year anniversary. It was also freezing at home, and we were very much looking forward to a chance to escape from the cold. Thankfully, the Eclipse did not disappoint on any level. It was a wonderful ship with beautiful rooms, amazing food, and top-notch entertainment. What a world of difference from previous cruises, which pretty universally had less than excellent food and only a few good entertainers. STATEROOM: Our stateroom, though small by non-ship standards, was arranged in such a way that we had no trouble storing our things or getting around the room. The 5 headed shower tower in the bathroom was amazing, even though the shower was VERY small. The TV swiveled, and the in-room entertainment options were pretty good for a cruise ship. We were very glad to have booked one of the "bump" cabins, as the extra balcony space was necessary to use the footrests. Not sure how standard-size balconies can fit all of that furniture! PUBLIC AREAS: This ship is, in a word, breathtaking. The most amazing part was that, despite having a lot of people onboard, the ship only rarely felt crowded (only when leaving theater events with big crowds did we really realize how many people were onboard). There are lots of visually interesting elements to the ship - the suspended tree, the lawn, and artwork at every landing on the stairs. There were a variety of lounges, bars, and spaces, decorated to suit any taste. We loved the Molecular Bar! SPA: We took advantage of the on board spa, and the access we got to the relaxation areas by being AquaClass passengers. My masseuses were both skilled and handled a long-standing shoulder injury carefully. The sauna, steam rooms, showers, and heated loungers were all lovely and not too crowded...we never had trouble finding an open spot to sit. I spent many an afternoon lounging, steaming, and relaxing in this peaceful hideaway. DINING: I can honestly say that I have never had such good food on a cruise ship. We knew it was going to be special from the boarding-day buffet...typically NOT a great meal on most lines. Celebrity threw together a feast, and I knew from that moment that we were in for a treat. As an AquaClass guest, we got to eat in Blu, which was worth the cost of the upgrade by itself. Blu had some of the most amazing hot soups that I have ever eaten in my life. Every night, there was a new, amazing soup to try. The entrees were delicious and perfectly portioned, and you could eat three courses without getting overly stuffed. The only quibble I have is with the desserts - they were hit and miss. We usually got lunch at either the AquaSpa Cafe (delicious, if limited) or the buffet. The buffet food, though obviously not as good as Blu, was still impressively varied and pretty tasty. Having ice cream available almost all the time was great, but dangerous for my waistline. Room service was a little disappointing (bland breakfast omelet, for example, and cookies that tasted straight out of the supermarket), but otherwise, we were blown away. SERVICE: The service on Eclipse was great...first off, it was in unobtrusive, which is always nice when you're trying to relax and get away from it all. Our stateroom was kept very nice, our flowers and toiletries refreshed, all without us really noticing Violetta, our stateroom attendant. In fact, I don't think I saw her at all after she introduced herself, except when she was making a quick delivery (pillow, room service, etc). The restaurant staff was also great - always there to keep a water glass filled as soon as you empty it, but except on the first night, not constantly asking you if there is anything that you need. Everything we needed, someone was able to get for us. ENTERTAINMENT: The entertainment on Eclipse was truly outstanding. We were particularly fond of Last Call, the A Capella group on board. They were a lot of fun and kept popping up in all sorts of venues - in bars and lobbies, with the big band, and on stage in Ovations, the Broadway-revue type show that played on the first formal night. Ovations was pretty decent. Last Call was the highlight of the show when they popped up as the Jersey Boys. We went to almost every show they performed, and we were never disappointed. They were chatty and friendly, and developed quite a following throughout the cruise. Luckily, they were friendly and talked to all of their admirers. The party band was also exceptional, and had a huge repertoire. These two groups pretty much kept us entertained throughout the entire cruise. Read Less
Sail Date November 2010
Embarkation Embarkation was quick and easy. No long queues and a very smooth process from arrival to receipt of ship pass. Port staff were pleasant and helpful. We were stopped on the way to the gangway by a Celebrity photographer ... Read More
Embarkation Embarkation was quick and easy. No long queues and a very smooth process from arrival to receipt of ship pass. Port staff were pleasant and helpful. We were stopped on the way to the gangway by a Celebrity photographer saying we had to stop to get our picture taken for the ship pass, complete poppycock as the ship pass photo is taken as you go through security on the ship itself. Upon arriving onboard crew were waiting with glasses of orange juice and bubbly. Our stateroom wasn't ready yet so we made our way to the Ocean View buffet on deck 14 for a spot of lunch. First impressions of the layout were impressive; plenty of space around the food islands but a major annoyance was the lack of labelling above the food. This was to be a recurring theme throughout the cruise. Stateroom During lunch an announcement was made informing passengers that their staterooms were now ready. We had a mid-ship concierge class stateroom on deck 10 starboard. It was a hump stateroom so our balcony was double the length of standard stateroom balconies in this class. The balcony easily accommodated 2 chairs and matching footstools along with a decent size table It seemed there had been an accident on our balcony on the previous cruise, the glass partition between ourselves and the suite next door was missing and had been replaced by a large ugly piece of vinyl covered hardboard. This not only blocked light from that direction but flapped like a Rolf Harris wobble board whenever the wind got up. We jammed a napkin underneath to alleviate the noise. After a few more days the wind got too much for the napkin and the partition finally gave way. The whole partition was being held in place by one central attachment, A quick call to guest relations had the repair completed within 30 minutes, I don't know how long the stop gap measure will last though. Perhaps Celebrity should consider storing some spare balcony partitions onboard for such an occurrence. Wardrobe space was limited and seemed to be rather narrow; shirt and jacket sleeves were easy to trap as the wardrobe just wasn't deep enough. Suit carriers didn't sit inside at all unless you tilted them taking up even more precious space. There were 2 large overhead storage compartments above the bed but no bedside drawers, just a small 3 shelf stand alone unit Our cases slid easily under the bed, plenty of room there. A large flat screen TV sits above the fridge/safe unit. We had to call guest relations when our safe malfunctioned, another little problem that you just don't expect from such a hyped to the max ship. The TV is a very nice quality item with an adjustable arm so you can view from anywhere in the stateroom. One of the downsides of the interactive services on the TV was that not all of them were actually in operation. Many of the options and menus didn't work. It looks like Celebrity have ported the software over to Eclipse from Equinox but they've not got it up and running yet. We ordered a pay per view movie and it stuttered and paused constantly, rarely running for more than 10 seconds without a hitch. Guest relations were apologetic and promptly refunded the cost. The couch and bed were both extremely comfortable, pillows were wonderfully soft too. The bathroom was bright and well laid out, noticeably smaller than the bathrooms on previous cruise ships but it had plenty of storage space for toiletries etc. The bathrobe was to die for, very luxurious indeed. The supplied toiletries were of a decent standard, I gave them a try until my luggage arrived with my own. When the luggage did arrive, it was placed right outside and against the door, which happened to open outwards. It's no mean feat trying to push your way out against a barricaded doorway, a safety issue there for Celebrity to retrain staff on. Our cabin steward was competent; he did everything he should have apart from leave a card to tell us when the balcony cleaning was taking place. It's quite a shock to suddenly see a man outside your balcony pointing a hose at you while you get dressed. On a few occasions we came back to the room to find what we thought were gifts for us on the bed. On one night it was 2 large Celebrity branded towels and on another it was 2 sets of handbags. Neither came with a leaflet or card saying these items would have to be paid for. We, along with many other passengers assumed they were gifts for Concierge class. We later discovered that was not the case. We spoke to guest relations and were told they are chargeable items but they didn't tell us how much. Entertainment I didn't attend the theatre shows so can't comment on the quality of the performances. Celebrity had as an activity the chance to join a passenger choir. It was an excellent idea and was taken up by around 20 or so passengers. They performed on the last sea day to a rapturous applause. Much of the other shipboard entertainment was the usual fare, bingo, Wii games. Etc. The lawn on deck 15 provided a venue for putting, croquet and a few other lawn games. The accapela group were excellent, as was the soloist Jefferson Ang. The remaining musical entertainment was extremely loud and completely out of sync for the surroundings. Whenever the band is playing on deck 3 it can be heard all the way up the ship. I pity anybody who was looking for peace and quiet on this ship to read in the library or play cards in the card room as it is impossible to get away from the overpowering music. On more than one occasion we had dinner in Bistro on 5 and we were unable to converse properly with our dining companions, as the noise was so terribly loud. In fact one of our party had problems getting the waiter to hear his order. Crew Crew standards ranged from extremely poor to superb. One incident of note occurred at the ice cream station. I asked the crew member what flavour a particular ice cream was; none of the ice creams were labelled. The crew member picked up a scoop of the ice cream, put it up to her nose and sniffed it, she brought it too close to her nose and it touched the tip causing her to jerk her head back in surprise. She said to me she thought it was blueberry. I watched in amazement as she put this same ice cream which she sniffed and had touched her nose straight back into the ice cream tub for other passengers to eat. I immediately spoke to a senior crew member who took my details and promptly took the girl off the station. A few days later she was back on again, hopefully not using her nose as a flavour detector. The other extreme was Andrea in Bistro on 5, she was exceptional. Nothing was too much trouble for her, she was always cheerful, pleasant to talk with and generally completely on the ball. Upon hearing it was my birthday Andrea arranged for a special cake to be delivered to our stateroom. This was in addition to the cake the waiting staff brought to me during dinner on the night itself. Other crew of note were Barbra in the Passport Bar and Elena in Select dining, both are top class crew members. Ship & DEcor The artwork onboard is eclectic but nothing that one could call outstanding. On many other ships I've walked the corridors and stairways just to see the wonderful art on display but it seems to be an afterthought for the Eclipse. It almost feels like the pieces had to be chosen quickly as they don't compliment the surroundings and are very jarring in most cases. Food & Drink Where to start on my food review? Please bear in mind that I am a vegetarian so I cannot comment on the quality of any meat, fish or poultry that was served during the cruise. I did enjoy Bistro on 5 but on more than one occasion either a dining companion or myself didn't get what we ordered. On bringing this to the attention of Andrea she apologised and made excuses for the chef saying he was trying to treat us by adding ingredients we didn't order. Nonsense, one should always get what one orders. The crockery in the Ocean View buffet is very heavy indeed. Coupled with the unlabelled food up there it is a recipe for disappointment. You may also be unlucky enough to get a plate that has a protruding ridge on the underside causing your plate to spin every time you try to cut your food. On more than one occasion food was wrongly labelled, i.e. meatballs had a mashed potato label, bizarre and incompetent. During our meal in the Ocean View one evening a crew member started to vacuum clean the area around us, bringing the cleaner within inches of our feet. Ladies at a nearby table were asked if they would be long, as he wanted to carry on hovering under their table, it didn't seem to matter to the crew member concerned that we were eating. A senior crew member was in attendance during this but he didn't point out to his colleague that he was being extremely rude in his actions. A pointer to a complete lack of training of crew of every level in the Ocean View The vegetarian selection in the Ocean View and in the MDR is abysmal. Celebrity seems to think that vegetarians eat fish as it was marked as a veggie option on the menu. Also many of the so-called vegetarian dishes contained Parmesan, which contains rennet. I asked a sommelier if the wine that Celebrity used in the vegetarian dishes was a vegetarian wine. He said no, as they don't have any vegetarian wine onboard and he was not even aware that fish bladder or gelatine are used as filtering products in non vegetarian wine making. For my last night onboard I specially ordered a dish from Bistro on 5 to be served to me in the MDR as there was absolutely nothing vegetarian in the main course section of the menu. The dish arrived on time and was brought to me by Andrea. Yep, you've guessed it; the chef decided he wouldn't serve me the sun dried tomato and cheese crepe that I ordered but he would give me an artichoke one instead. Moonlight Sonata, the MDR, was also a hit and miss affair. The major problem was that the seating for Select dining is too close together. There are only a few inches between the tables so the chance of having a private conversation over your evening meal is slim. The tables are so crammed in that waiters had to push behind you during the meal. You could tell that they were embarrassed by their continual apologies when they nudged you as they squeezed through the tiny gap between your table and the one beside or behind you. Elena in Select was a fantastic waitress, she always made sure your water was topped up, always asked if you required pepper etc. If Elena wasn't attending to us it was a 50/50 chance that we would get any during dinner service. The Mast Grill had some veggie food, which was of good quality. The ice cream machine there was usually very busy but the quality of the product itself was poor The coffee shop had a nice selection of cakes and pastries available to anyone who purchased a drink, very tempting to have one each time you pass. I had one bad experience there among my many visits. I had ordered an affogato coffee only to be brought a strange concoction that bore no resemblance to an affogato. When I pointed out to the waiter that I had received the wrong drink he told me I was wrong and it was an affogato, this exchange went back and to for a few minutes until I finally had to take it back to the counter myself. I explained there I had been given the wrong drink, the waitress behind the counter said 'oh, it's just missing the ice cream' the MAIN ingredient of an affogato is the ice cream. It was not only missing the main ingredient but had 2 others that don't appear in an affogato. I don't know how the coffee shop crew can get it so wrong and then have the nerve to argue and tell the passenger they are wrong. Drinks are very expensive to start with but once you add the 15% they become extortionate. Ports & Shuttles Shuttle buses were very expensive. Passengers were told in Lisbon that even if they are on a ship tour they must buy a shuttle bus ticket if they want to go back into Lisbon, as all tours will terminate at the port. Not the case as people could do what they wanted after some tours. I went on the Segway tour and bought a shuttle bus ticket too as I wanted to head back into Lisbon after my tour. Our tour group was put onto a shuttle bus and then we were given a free shuttle bus ticket, what a complete con. Disembarkation Disembarkation was the best of any ship we have been on. Everyone was called in his or her own small-allotted group and there was no crowding of any kind at the gangway. In Conclusion I can't imagine ever sailing on the Eclipse again, it was a huge disappointment. This is the only cruise where I've gone to bed hungry at night. If you are a vegetarian, please do some research and think twice before booking a cruise on this ship. Read Less
Sail Date May 2010
Celebrity Eclipse Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 4.0 4.2
Shore Excursion 4.0 3.8
Enrichment 4.0 3.8
Service 4.0 4.6
Value For Money 4.0 4.1
Rates N/A 4.2

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