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33 Celebrity Eclipse Europe - Eastern Mediterranean Cruise Reviews

The itinerary was the reason for choosing this cruise. Having sailed on 3 other Solstice class ships, we wanted to sail on Eclipse and were not disappointed! Celebrity has come through again with stupendous service from check-in through ... Read More
The itinerary was the reason for choosing this cruise. Having sailed on 3 other Solstice class ships, we wanted to sail on Eclipse and were not disappointed! Celebrity has come through again with stupendous service from check-in through disembarkation. This ship was refurbished and it shines. Cleanliness and service is a hallmark. Our cabin was great with an attentive stateroom attendant and our dining experience each night was met with a smiling waiter, assistant waiter and sommelier. We only scheduled one shore excursion with the cruise line due to no other alternative in Zadar, Croatia. All other ports, we scheduled tours through Viator, ItalyTours.EU and Costco. These tours provided a better alternative due to timing, cost, and significantly fewer passengers. Most tours were 8-16 people, much better with logistics. There was never a worry in returning to the port on time. The entertainment seems to improve with each trip. The guest speakers were interesting and provided a good diversion during sea days. The Eclipse orchestra along with the Celebrity singers, dancers, and acrobats were outstanding. Other smaller venues were good as well. The only disappointing venue was the Hollywood Glass Show. Previously under the auspices of Corning, these shows were continual demonstrations of glass creations and ultimately sold for charity. The current show is obviously for revenue. Suggestion: do your homework for shore excursions and book a cruise while onboard, it provides flexibility for future travel and all questions can be answered face to face. Read Less
Sail Date November 2018
We had back to back, 12 day cruises from Barcelona (October 5 and October 17) - first the western Med. and then the eastern Med. - for a total of 24 days. These were our 11th and 12th cruises since we started cruising in 2010. ... Read More
We had back to back, 12 day cruises from Barcelona (October 5 and October 17) - first the western Med. and then the eastern Med. - for a total of 24 days. These were our 11th and 12th cruises since we started cruising in 2010. We've had 5 total on Celebrity. We selected the cruises based on the ports and that we had sailed the Eclipse for 14 days in the Caribbean earlier in the year with good experience. Embarkation and disembarkation were very quick and smooth - even better than we have experienced in Miami, which is good. We were in Aqua class for both cruises - SR 1625 for the first cruise (a good cabin) except for the sewage problem several cabins down the hall from us (wet hallway floor and awful smell for a few days). We also noted a sewage smell on the third floor at times. We had SR's 1517 and 1537 the second cruise. Both were less than satisfactory. SR 1517 suffered from an extremely loud band playing in the Sky Lounge two floors above every night - unsure how the noise transmits through two floors but we could hear all the instruments and voices until midnight. We asked Guest Relations several times if the volume could be lowered slightly - but the answer was no !? Not sure why Celebrity takes this position; we spoke with others in the Aqua class dining room (Blu) during the first cruise and they indicated the same problem and were finally moved. My suggestion - do not book a room on the port side on deck 11 in front of the forward elevators. We were finally moved to SR 1537 - much quieter location but the AC would emit a high pitched "squealing noise" during the night. Maintenance tried to fix it over a couple days but we finally had them shut it off for the last 5 days of our cruise (fortunately it was cool enough outside to keep the cabin bearable). The cabin stewards did a fine job on both cruises, although some new linens would be useful (towels and wash clothes have lived a full life!) as well as some new mattresses. Blu, the restaurant for Aqua class continues be a highlight for us (breakfast and dinner are offered). The food is good, service is good and we meet a lot of nice people. Much better than the chaos and rudeness of the general passengers that we experience in the Ocean View cafe at lunch (similar to what we experienced on Carnival when we first started cruising). Entertainment was generally good and we like the production shows on ships in general. We enjoyed the Topper, Amade and Euphoria productions although the band instruments and singing in the main theater would improve with a little less volume - the voices tend to be "screechy" and distorted when reaching for higher notes. I spoke to the A/V technician at the end of one show and explained that it was too loud - he responded "yes, I know"....? Some of our fellow passengers in the Aqua dining room indicated that they stopped attending the shows because of this. Celebrity excursions continue to be of limited value - unless needing to travel a longer distance from the port and there is a concern of returning to the ship on time (Pisa/ Florence and Rome, for example). Compared to reputable onsite tour companies, Celebrity charges at least twice as much for their tours and, most frustratingly, the tour guides inevitably detour to their favorite souvenir shops where they seem to have a vested interest in the business. Several of us expressed our concerns of this to the Shore Excursion desk personnel and we received no response. An example was a 7.5 hour excursion to tour Sorrento and Pompeii. We had 60 minutes in Sorrento and 80 minutes in Pompeii. The rest was spent in gift shops and coffee shops (no provision for lunch other than cheese tasting at a farm which just happened to sell cheese and liquor in the gift shop). The excursions experience tended to be a "hot topic" at the pool some afternoons. The more experienced cruisers indicated that Celebrity understands full well what is happening on the excursions. Lastly, on hygiene. The men's restroom outside the Ocean View Cafe was out of hand soap for the first three days of our first cruise. While there was always an attendant in that restroom on our Spring Caribbean cruise - ensuring that everything was in order (soap, hand towels, mopped floors) - I seldom saw anyone on our first cruise. The silverware and coffee cups in the Ocean View Cafe are often dirty with food particles on the forks/ knives. We usually would pick up 3 or 4 sets of silverware before finding a clean set. We mentioned this to one of the managers several different days and received a quick and insincere thanks. This was never the case in Blu or any of the other 3 specialty restaurants we tried - all was very clean and polished. We dined in 3 specialty restaurants during our 24 days: Murano, Le Petit Chef/Qsine and Tuscan Grille. All were delightful with very good food and great service. A missed opportunity would have been to have guest lecturer(s) speak on the ancient cultures and/ or architecture to which we were exposed on either of our two cruises. Some form of enrichment would have been wonderful. There was a 3 or 4 part lecture across several days on the history and demise of Broadway - perhaps this should have been saved for a New England Fall Leaf cruise. In summary, we're taking a break from Celebrity - we may try the new Holland ship or one of the slightly more upscale lines (Oceania or Viking) in the spring. The Eclipse and and overall attention to guest satisfaction has slipped. Read Less
Sail Date October 2018
Typically, we cruise whatever line is cheapest. For our honeymoon, we decided to go up-market for our cruise, as well as take a break from the Caribbean. Celebrity Eclipse was unequivocally the best ship we have been on. it seemed our ... Read More
Typically, we cruise whatever line is cheapest. For our honeymoon, we decided to go up-market for our cruise, as well as take a break from the Caribbean. Celebrity Eclipse was unequivocally the best ship we have been on. it seemed our honeymoon status followed us everywhere. From a card, chocolate covered strawberries and champagne from the Captain, to an invitation for sail away on the helipad, to the acknowledgement by wait staff in specialty restaurants, we have never seen a cruise line so well organized and in tune with their guests. Dining was sublime. I would argue the buffet on Eclipse was comparable to the MDR on Carnival. We, for the first time ever, dined at every specialty restaurant, including the Chef's Table. Bar scene was also perfect- upgrading from the Classic to Premium package was well worth the up charge. While our cabin was mostly typical of what you would expect on any other line, it was the small touches that made Celebrity excel; I.e., umbrellas, tote bags, chocolates on the pillow. Our cabin steward, Apollo, would stop working if he heard us coming down the hall, escorting us to our room and opening the door for us.No matter how many times we seemed to unmake the bed for mid-day naps, our room was never not made up. A far cry from what we're used to on Carnival, where service is only once daily. Celebrity's entertainment was by far the best we've seen on any ship. It was a wonderful change of pace to have live music throughout the ship, from the string duo playing during embarkation, to a live combo band accompanying the production shows. It was also wonderful to not have to contend with the typical poolside racket of belly flop contests, hair chest competitions, silly dance offs, etc. Ports and shore excursions were fantastic, and the reason we came on this trip. Captain Leo ensured that bad weather would not ruin our call in Santorini, re-arranging the order of ports to ensure we could visit the island. The ShoreEx staff was extremely organized- no milling around the gangway or on the pier to find our group. Hands down the best cruise. We're ruined and can only cruise Celebrity now. Read Less
Sail Date September 2018
This was our first cruise and celebrity did not disappoint. We travelled Aqua Class which meant we could dine in Blu which we did every night our Hostess Cynthia was amazing as were all the staff and somellier. Our cabin was lovely and ... Read More
This was our first cruise and celebrity did not disappoint. We travelled Aqua Class which meant we could dine in Blu which we did every night our Hostess Cynthia was amazing as were all the staff and somellier. Our cabin was lovely and kept that way by Melvyn we had canapés every day as well. Bar staff were all superb especially Limesh and Vargas they looked after us really wee, I was amazed how they can remember your drinks with so many passengers to serve. The captain and officers were very visible and mingled with passengers every night. When we got off ship for an excursion Captain Leo was always there to wish you a good day, he was exceptional. Entertainment was good but not fantastic maybe we were expecting too much there was a good variety though. Alejandro the cruise director was very good or alej handsome as the captain called him. This certainly won’t be our last cruise with Celebrity you have hooked us. Read Less
Sail Date September 2018
This was our second celebrity cruise and the ship was great. We had excellent service from domestic staff and restaurant staff. The food was all excellent not always enjoyed due to sea sickness and vile weather!! Not the fault of the ship ... Read More
This was our second celebrity cruise and the ship was great. We had excellent service from domestic staff and restaurant staff. The food was all excellent not always enjoyed due to sea sickness and vile weather!! Not the fault of the ship or the exceptionally friendly and amusing Captain Leo. Sadly 2 things let the holiday, our honeymoon, down. We had poor service from most bars as the staff rarely recognised who was next at the bar often serving males first or those who shouted loudest even if they came after several others. Having paid for premium drinks we were (as on last cruise) disappointed by staff trying to give us prosecco or cava when we asked for champagne and not all bars serve all the drinks advertised. Our pool bar service was rescued by Ricky who kept us some after a few days of asking. Our sommelier at dinner Arnold was knowledgable and very amiable, never disappointing us. My final disappointment,although I don’t know what I expected, was after ticking the ‘it’s our honeymoon ‘ box we received a congratulations card and a whole 4’’ x 1’’ ship shaped fridge magnet!! Wow!! Read Less
Sail Date September 2018
It was our third holiday with the celebrity. We chose it because of the destination and time of the year. Overall we had a nice time. But still it could be improved by better intertainment. It was good, but too American. Not enough British ... Read More
It was our third holiday with the celebrity. We chose it because of the destination and time of the year. Overall we had a nice time. But still it could be improved by better intertainment. It was good, but too American. Not enough British music. In the dining room food is not consistent. Some days very good and some completely rubbish. Not enough fresh fruit variety. We prebooked select any time dining on line long in advance but we’re moved to second seating dinner without even asking or talking to us, which I thought was very rude. Can’t comment on enrichment activities as I don’t participated in any. The dancing classes were too early in the morning for the sea day and there wasn’t any other activities available. Cabin and the crew were very good. Excursions were not very good as consisted from parts that shouldn’t been put together and for that reason there was to much time just spent on the bus. Read Less
Sail Date September 2018
We took a celebrity cruise in 2017 and were very disappointed in the ship but we tried them one more time. This time we took the eclipse. It was a totally different experience. I have been on several solstice class ships before and loved ... Read More
We took a celebrity cruise in 2017 and were very disappointed in the ship but we tried them one more time. This time we took the eclipse. It was a totally different experience. I have been on several solstice class ships before and loved them. This one was no different. The ship was beautiful, the staff was was wonderful and super captain Leo saved the day when a storm almost caused us to miss santorini. He even worked with the Greek navy to make room for our ship to dock on a different day and switched our date for Rhodes so we could go to all the ports originally scheduled. Most captains would have just added a sea day instead of going through all that effort. The only disappointment was that the fish in the dining room always seemed to be overlooked. My husband, who likes “well done”seafood said it was always dry. And the chicken in the buffet also seemed dry too. My meals were always wonderful. I have another cruise scheduled on the eclipse and I know it will be fabulous. Read Less
Sail Date September 2018
This is the first time we have been on a cruise. Good points are, fabulous staff and cleanliness, nice, basic compact room. we had concierge, which was a waste of money, and good food most of the time. Bad points are expensive and not ... Read More
This is the first time we have been on a cruise. Good points are, fabulous staff and cleanliness, nice, basic compact room. we had concierge, which was a waste of money, and good food most of the time. Bad points are expensive and not too great tours. The one in Portugal was visiting statues to photo then, on the bus to the next statue or monument, with a break to visit Starbucks or macdonalds. You want water it's 6.50, a beer 8.50 to 11 euros each. You want wifi? It's 299 euros EACH for the two weeks. You want a relaxing breakfast...lots of variety but try finding a vacant seat, it's a feeding frenzy! Be prepared to be approached every day to buy fancy dinners at expensive prices. They encourage you to buy alcohol on board to take back, but you can't drink it on board and it's far cheaper to buy from a port plus you can bring far more back if you don't buy on board. Although the cruise says its to Rome, Florence etc, they actually land at least an hours to an hour and a halfs journey away from these places. So...all in all a mixed experience, but not likely we would go again. Too expensive for what you get. Read Less
Sail Date August 2015
Just got back from a 2 week Med cruise on the Celebrity Eclipse, so reluctantly adjusting to making my own bed and meals again etc. Having read some of the recent reviews I was a bit concerned that standards may have slipped (we last ... Read More
Just got back from a 2 week Med cruise on the Celebrity Eclipse, so reluctantly adjusting to making my own bed and meals again etc. Having read some of the recent reviews I was a bit concerned that standards may have slipped (we last sailed on the Eclipse 2 years ago, having previously cruised with P&O and Royal Caribbean) but, to be honest, we had a fabulous 2 weeks and were thoroughly spoilt. My only real criticism would be that Celebrity do need to add some imagination and variety to their itineraries, as the previous cruise had exactly the same ports as this one and their Med cruise on the Eclipse next year is also a repeat of this itinerary. I like a Med cruise and I'd love to sail with Eclipse again - but don't want to just keep repeating the same ports. I know I could sail from a European port but one of the main advantages of cruising to me is avoiding the stress and hassle of airports. I've detailed below our views on the cruise:- - Embarkation. We arrived around 12.30 and were swiftly on board and enjoying a crepe in the Bistro on 5. Bliss. The announcement that the rooms were ready came whilst we were in there, and our bags arrived about 45 minutes before the safety drill was due to start. - Stateroom. We had a Sky Suite on the resort deck, booked late on a guarantee basis for a very good price. Our last Eclipse cruise had been in an Aqua class stateroom, which I'd found somewhat cramped and lacking in storage space. The S2 suite was much more spacious, with sufficient room for the sofa bed to be utilised giving both my niece and I a double bed each night. The wardrobes were huge (and had an internal light) with loads of coat hangers, and we had so many deep drawers that we didn't actually use them all. The cupboards over the unit housing the flat screen TV also remained unused - not like us at all! The bathroom had a bath and an over bath shower, with some nice Bulgari toiletries that were regularly replenished. The towels were lovely and fluffy, but not really what I would have described as bath sheet sized so we usually took some of the pool side towels back to the cabin with us as these were bigger. Being in a suite for the first time meant we had a butler - Arun - who was lovely. We did our own packing/unpacking as we like to know where things are, but Arun was very helpful with respect to booking speciality dining for us (we had 2 complementary bookings as part of the suite "perks"), and bringing and setting out room service breakfast on the balcony table etc. Life can't get much better than sitting out on a balcony with a nice breakfast whilst watching a pod of dolphins! Arun also arrived with canapés and tea and coffee each afternoon - and these were much better than what we'd seen (and ignored) in Aqua class. They seemed to be from the afternoon tea selection in the Ocean View Café, and usually consisted of a couple of finger sandwiches, a couple of cookies and a couple of the small cakes/desserts. Ramon, our steward, and his assistant were also great - it didn't seem to matter when you left the room or how long for - it had always been cleaned and made up on your return. The chocolate covered Oreo's on the pillows each night were a nice touch, although we missed the flavoured chocolate that Celebrity used to provide. The suite itself was ideally placed in terms of access to the lifts, the swimming pools, and deck 14 for the Ocean View Café and sun loungers away from noisy children and I would happily book it again - price and funds permitting! The only negative with it was that it was under the overhang from deck 14, so the balcony was generally shaded. Having said that, the weather was plus 30C for much of the 2 weeks, so the shade was often very welcome. - Main Dining Room. We had paid the tips up front so had Select dining in the Moonlight Sonata on deck 4. We usually booked a table for 2 between 6pm and 6.30pm, and had a table next to a window on all but one occasion. We were in a section served by Iresh (from Mauritius) and Ghosh (from India), and they were both fast, efficient and friendly. Ghosh caused much amusement with his "lovely" bread, "wonderful" dessert menus and loud "ooooh's" when delivering desserts :). The food was good, varied and usually hot - and Celebrity has started to vary the dishes on the left hand side of the menu so it's not always salmon, chicken or steak as an alternative to the daily menu. I agree with other reviewers that the tables are a little close, but those sitting near us were always nice so no complaints on that score. - Ocean View Café. Buffets are not something I would usually compliment, but this one is good and the island design does seem to work to reduce queues (the only place queues regularly seemed to form was at the ice cream station!). The buffet could be busy at breakfast and lunch times as you'd expect (particularly as it was peak season and the ship was over the stated capacity of 2850 passengers), but we always found a table. The food was hot and tasty, particularly the pasta selections, and the staff seemed to clear tables quickly. - Tuscan Grill. We had a superb meal in here. Window table, knowledgeable and friendly waitress, great food (beef ravioli, chop chop salad, filet mignon), no room for dessert.... - QSine. Again - great food, great waitress, great experience - and we did save room for dessert in this one! - Staff/crew. Nice to have the senior staff so visible - and so willing to have a laugh. We watched Dancing with the Officers one evening from Café Al Bacio and it was hilarious, aided by a female Canadian passenger who was really up for a laugh and deservedly won. All the staff we came across were friendly, professional and always smiling. The staff at Café Al Bacio were under particular pressure on the last sea day when it was quite grey and there was a cold breeze. We managed to get a seat, but then were waiting for some time to be served. A senior officer was checking the situation (there was also a very long queue for takeaway drinks), asked us if we'd ordered, and got a waitress straight over when we said no. Despite being so very busy the waitress was still smiling and friendly - so all credit to her and to Celebrity. - Solarium pool. Ideal for a cool down on hot sea days and not usually busy. We were very surprised one day to actually find around 20 people in it as the normal occupancy seemed to be only around 3 or 4 people - Entertainment - fair to say this was variable. All 3 of the theatre group shows were good, but we had to come out of the show by Lindsey Hamilton as the sound levels were just too loud - my ears were ringing! The Rock Tenors were superb and earned themselves a standing ovation, and the Chinese magician was also very good. The party band, The Spitfires, were dreadful. The female singer was okay but her voice lacked power and just didn't carry. The male drummer/singer simply couldn't sing. He was awful - badly out of tune on every song. - Outside pools. Nice but always full of noisy kids. There were a lot of children on this cruise ( I heard a figure of around 500), which did surprise me a bit as Celebrity doesn't really market itself for children and the ships lack attractions such as the Rock Climbing Wall and the Flowrider that Royal Caribbean offers. It was August though, and the majority of the children were well behaved. I'll probably just avoid peak season in future - Sun loungers. We always managed to find a couple, although it was harder on sea days unless you were up reasonably early. We did see belongings being cleared after 30 minutes around the solarium pool, but clearance was a bit hit and miss near the outdoor pool and elsewhere. We did once see the pool butler clearing towels from loungers on deck 14, but he didn’t touch loungers that also had belongings on them – despite some loungers near us being left unoccupied for more than two hours. I’m sure if people were a little less selfish and cleared their belongings when not actually using the loungers availability would be more than enough for everyone. - Ports. We did the dolphin safari in Gibraltar but were disappointed to find Celebrity had switched the provider. We'd previously done this trip on an oldish wooden boat but this one was on a modern and rather bright white and yellow boat branded Dolphin Adventures. The boat travelled through the harbour to the dolphin area at a speed that resulted in a lot of the passengers on one side of the boat getting drenched from the backwash of water, the staff didn’t seem particularly knowledgeable about dolphins, and apparently 30 minutes in the vicinity of the dolphins was all that was allowed. The whole thing seemed rushed, and we back on shore before we knew it and waiting 20 minutes for the mini-buses to come back and return us to the ship. The whole excursion was certainly not the 2 hours it was advertised as being – and was much better when done on the old boat. Lots of dolphins were later seen playing in the wake of the ship when we left harbour, so it might be best to save your money where this excursion is concerned and do something else. Villefranche – tender port. We didn’t do an excursion here as we’ve previously visited Nice, Cannes and Monaco so thought we’d explore the port itself this time. The tender was trouble free as the sea was lovely and calm. There’s a nice tourist building at the arrival point with toilets etc, and once you’re through that you’re quickly on the sea front with shops, cafes and a little craft market selling handbags, jewellery, perfumed soaps etc. Lovely port, and well worth a visit. Civitavecchia – having been to Rome previously, and not really liking the thought of being there on a very hot and busy day in August, we decided instead to do the Lake Bracciano and Wine Testing excursion (it was also an afternoon excursion so we had a nice lazy start to the day). The excursion was nice, but be aware that time at the lake is limited and the emphasis is much more on the winery and the wine tasting – with 6 different wines to try. We did buy a couple of bottles of the very nice Rose wine. Livorno – we did the Florence excursion that took you for a short stop at a Leather Factory and then gave you approx. 3 hours free time in Florence itself. The tour guide was great fun, escorting us to St Croce Square and giving clear and detailed information on decent restaurants, shops, and where to all meet up again etc. Having been to Florence on a number of occasions we shopped for leather handbags and then had a pizza lunch at a restaurant to one side of the cathedral. Pretty perfect day really Genoa – we stayed on the ship whilst in port, for the first time ever. Nothing at all to do with Genoa. It was just that we’d been previously, the weather was really hot and humid, and lazing on the ship by the pool with cold drinks on tap just seemed so much more appealing….. Malaga – we did the Panoramic Malaga excursion which was very good. The tour guide had a nice sense of humour, and Malaga is very pretty. If I went back again though I’d be tempted to take the shuttle bus into Malaga and then see the town from one of the pony and cart’s that seemed to be readily available. The tour guide advised these could take up to 4 people, and cost approx. 40 euro’s. Malaga also seemed to have plenty of HoHo buses Lisbon – we did the excursion to Sintra and Cascais. The excursion itself is fine, but the traffic in Sintra in August was horrendous and was then equally bad when trying to get back to the ship from Cascais - we were back 40 mins past our scheduled time (albeit still well before the ship’s planned departure time) and had to go straight to the MDR despite having allowed, we thought, time for a change and refresh before our table reservation time. The tour guide was also the worst I’ve ever encountered. She just wasn’t interested in the tour group or the tour, and repeated the same information numerous times in an absolutely dreadful monotone voice. The Eclipse has never looked so welcome…… Ship shops/sales - found quite a few bargains on board due to the good exchange rate between the pound and the dollar. Chanel perfume and Clinique skin care and cosmetics all much cheaper on the ship than in the UK, and also cheaper than the various ports. There were some decent discounts on sale items on the final sea day, but watch what you're actually charged when they go through the till. We found a number of items had been charged at full price rather the sale price, and then had a rather lengthy debate about getting the required refunds... Disembarkation was a doddle - off the ship, suitcases collected and on our way home by 8am. Just sorry to wave goodbye to the Eclipse after a wonderful holiday. Now saving my pennies for the next cruise…   Read Less
Sail Date August 2014
We found this cruise lived up to reviews posted by others. Main reason for booking was the connecting flights to Southampton and coach shuttle provided. This worked well in both directions - excellent for those based in Scotland. We also ... Read More
We found this cruise lived up to reviews posted by others. Main reason for booking was the connecting flights to Southampton and coach shuttle provided. This worked well in both directions - excellent for those based in Scotland. We also utilised again The Baggage Handling Company in Southampton and sent a couple of suitcases in advance, these were waiting on arrival in the cabin. On return they met us outside of the baggage hall and took away the suitcases. On minor point we were given an extra us$300 on booking making a total of us$800 - but this amount was not added until shortly before departure. Consequently several emails to the agent. The cabin was excellent and we were on the hub just near the aft lifts. A good choice with a larger balcony. However for those of above average height the curved foot of the beds is a bit awkward for sleeping. The tea tray was useful, but recommend taking a carton of milk from the cafe to use for the tea and store it in the fridge. The tv was good with a number of free and pay to view films, also useful for viewing your account. For those that use a pad and have it loaded with films, there is a hdmi slot and just press source on the side and up will come hdmi 3 . we connected a couple of occasions to watch films we had loaded. The staff on this ship are really outstanding and well worth the remarks made by others. The ocean view cafe had many food stations and caused no problems with traffic flow. The icecream selection was excellent also. However we tried the curry on a couple of evenings and these were the worse we have experienced at sea. We used two excursions. One to Rome via train - 0n your own. Note that tickets for the sistine chapel are sold on this and provide a timed entrance and charged to your account. However if I was to do this agian I would book on the next as the train gets to St Peters Station by 10 am - allowing plenty of time for a 11 am entrance. We also went to Pisa and Florence on your own and were allowed an extra hour due to the cycling championships. In the other ports we did our own thing with absolutely no sign of pickpockets. Incidentally I thought the gold choice and cost was better in Florence than in Gibraltar., Booze - many have posted re taking on board. We put a carton in our suitcase with no problem and to prove a point I carried back aboard a bottle from three ports - discretely put in my rucksack though. In Gibraltar they had all the staff out taking booze off those who had purchased ashore. Entertainment - a bit hit and miss but you cannot expect to enjoy all . we thought the trapeze show dreadfully boring, but others liked it. the main disappointment was the extremely poor on board lecturer on Rome she just read a presentation - easily the worse I have sat through anywhere. Passengers some seem to have moved over from P & O most were white middle england between 55 - 65 and on annual holiday. But we did see more obese people than on other cruises. We did have some 20 Americans on board - they are so load - we had one on the next table who talked at great length and very loudly every evening, not conducive to enjoying dinner. On table for two was very near the next table for two, which seems to be common on ships. This is a very very slick and compared to P & O is 5 star to 3 star. Would we go on her again, definitely yes, but unfortunately their cruises tend to be repetitive each year to the same ports.   Read Less
Sail Date September 2013
For the second time, my husband and I cruised with Celebrity Cruises. This time to Eastern Mediterranean on the Eclipse. Having boarded at Southampton we found the Eclipse exactly as we expected. Luxurious, spacious, our room with balcony ... Read More
For the second time, my husband and I cruised with Celebrity Cruises. This time to Eastern Mediterranean on the Eclipse. Having boarded at Southampton we found the Eclipse exactly as we expected. Luxurious, spacious, our room with balcony was superb and I cannot fault this ship in any way. Some things had changed, the Masters Cellars which is still advertised in the brochures, is no longer the same Masters Cellars as we experienced previously. As this feature had changed, our evenings going to buy glasses of wine, was not to be. Instead they have turned this room into buying bottles of wine instead. Not something I was keen in doing. I would rather prefer to taste different wines and then have the glass filled half way or to the top. You had the choice. Not any more. The restaurants are great. Each one has a different cuisine and the meals are delicious. Special occasions are lovely to have on-board. You are certainly made a fuss of if you are celebrating an anniversary/birthday etc. Entertainment, while I found the entertainment very good indeed, this voyage I experienced more comedians that necessary. More variety music type shows would have been better. Otherwise the whole evenings entertainment was great. The talent of the entertainers are outstanding. Especially the musical shows that were performed. Each port was well organised. The embarking at the ports we visited was very efficient and the tender boats were great. The crew got us off the boat and back on again, with no problems. Transport was always there to meet the boat at each port. Also, private tours went off very well as well as Cruise Tours. All in all, sailing with Celebrity Cruises for my husband and I has been a wonderful experience and we would very much recommend this cruise company to anyone who wants to go on holiday and have a wonderful time and we also want to say value for money. Read Less
Sail Date September 2013
This was the first time we had sailed with Celebrity Cruises and what an experience. This was the 6th cruise in 3 years and it surpassed all the others.. We arrived at Southampton at 11.05 and were on board by 11.30. Never had it so ... Read More
This was the first time we had sailed with Celebrity Cruises and what an experience. This was the 6th cruise in 3 years and it surpassed all the others.. We arrived at Southampton at 11.05 and were on board by 11.30. Never had it so quick. the organisation was speedy, friendly and first class. We are advised at 1.30pm that our stateroom was ready, we were on deck 12 in Concierge class. The only downside of this was the fact that stateroom was under the Ocean View restaurant. This did not matter during the day as no noise was heard but in the middle of the night and also about 6am there was noise from things being dropped and chairs being moved by the staff. If you travel on this deck make sure you are opposite end of ship. The service and food in the main dining room, the Moonlight Sonata, was first class, we could not fault it. We decided it was not necessary to pay extra in the Speciality Restaurants as the food was so good. Breakfast and lunch in Ocean View was very good with a good selection and good service. Despite the number of passengers we always found a table. The main evening entertainment in the Eclipse Theatre was of a very high standard, apart from a very good string trio which played in various different areas we did not go to any other of the entertainments. My Wife enjoyed the Painting Classes. I enjoyed the cookery demonstrations. The shore excursions were on the whole good but probably on a future cruise visiting main cities I would use the local Hop on and Off buses. Disembarkation was smooth and relatively quick, although there being only one gangway at Southampton there were queues. Will we travel with Celebrity again? Definitely if the price is right. Read Less
Sail Date September 2013
This was a back to back cruise for 28/01 and 04/02. I have only been on a couple of Princess cruises in the past but found the Celebrity experience just as enjoyable. We arrived in Miami on 27/01 and stayed in the Miami airport hotel for ... Read More
This was a back to back cruise for 28/01 and 04/02. I have only been on a couple of Princess cruises in the past but found the Celebrity experience just as enjoyable. We arrived in Miami on 27/01 and stayed in the Miami airport hotel for the night after the long flight from Manchester via Philadelphia. The hotel was just okay, I expected the lobby and bar area to be nice relaxing place but it was a bit run down, reminded me slightly of a bar in a shabby railway station. The room was comfortable though but overall I think if I cruised from Miami again I would stay pre-cruise outside the airport. It was a nice warm day on the Saturday when we boarded and were very impressed with the ship when we had a look around. In fact throughout the two weeks the weather was very good. On the first sea day on the Sunday morning it was cloudy with a brief shower and a very brief shower in St Maarten but apart from that it was warm and sunny throughout. It was a bit breezy at time but it was no problem. The ship was very impressive and all the fixtures and fittings were top class. There was artwork all over the ship which made very interesting viewing. I also liked the divers video that was shown on the video screens in the oceanview cafe, it was strangely captivating! Anybody who has been on the Eclipse will know the video I mean. Our room was a Concierge room and again everything was top quality, loved the little extras that came with Concierge especially the footrests on the balcony which made the loungers virtually a full sun lounger. The bathrobes were also very nice -- nearly bought one but resisted ! Our room was just 2 rooms from the back of the ship which made it a very quiet room as little traffic passed although it was some way to the lifts. The ship was very clean and modern. It still has that new feel to it and is very well designed throughout. There are examples of interesting artwork all over the ship which also added to the ambience on board. The lawn club on the top deck was an unusual feature. Initially I thought it would be a waste of space but it was quite a relaxing area to sit in the comfy chairs and have a drink looking over the lawn area night or day, so it got my approval. Most things about the ship were very positive but I will just summarise a few points including the negative ones. Positive : Enjoyed all the stops even though we did some twice, particular the evening stops in Puerto Rico. It was very enjoyable going for an evening out, particularly the bar that invented the pina colada -- of course we had to sample one or two ! Well done to Celebrity for utilising their outdoor areas on an evening. Most of their outdoor bars were open until late and often some entertainment was put on. Having only been on Princess before it was a welcome change as they tended to shut everything down outdoors by 8pm apart from the party night. Getting on and off the ship both at stops and at the start and end of cruise. All very smooth and quick. The Oceanview cafe with the different food stations, very well set out and lots of choice at peak times. Excellent theatre and shows, obviously a lot of money has gone into putting it all together. The ship in general, a great place to experience. Negative : Probably my biggest moan was that the Oceanview cafe had such poor choice of food outside peak hours. Especially in the afternoon and after 9.30pm. Virtually all the food stations were closed off. We went down for a meal at 9.40pm which I do not consider late and there was virtually nothing open. For late night snacks it was chef's choice, always without fail it was meatballs -- he must really like them ! I think there was some pizza on as well. Not good. This was one area where Celebrity performed very poorly and where Princess are far superior. Too many pay restaurants and not a great variety. Bistro on 5 -- what a waste of space ! Hardly ever saw anybody in there, how can you devote a whole restaurant to just one dish. Having one comedian on in the whole 2 weeks with the same show. Celebrity publicise this by stating if you miss his show it is repeated throughout the cruise. Come on lets have a bit more choice ! He was good though. The glass blowing show. Just cannot see it having appeal. Lasts 2 hours -- too long. Once you've seen it that's it, its part of the ship you will not go back to. The time and space could be better utilised. Molecular bar -- barman far too serious about his job. Overpriced cocktails that are not that good. Overall it was a great cruise and very enjoyable. The negative side of things certainly did not put me off wanting to cruise again with either Celebrity or the Eclipse. The weather, ship and destinations all combined to create a great holiday. I put a deposit down in the future cruise department whilst on board so it is now on to deciding where next !   Read Less
Sail Date February 2012
We sailed from Southampton on 14 October, having travelled down from Cardiff by train. Embarkation: Not impressive. It took nearly an hour to shuffle around the hall in single file. Other lines let you sit down until called. Cabin:We ... Read More
We sailed from Southampton on 14 October, having travelled down from Cardiff by train. Embarkation: Not impressive. It took nearly an hour to shuffle around the hall in single file. Other lines let you sit down until called. Cabin:We were originally on deck 6, above the theatre, but the noise drove us to ask for a move which was done speedily and efficiently, to Deck 10. Top marks.Cabins smallish,with drawer space at a premium, but excellent shower in large bathroom.Spotlessly clean. Dining: We had Select Dining after paying £221 gratuities in advance. But the tables we were given were always next to a service station.The better areas appear to have been assigned to those who had cruised with Celebrity before. No problem, but an early indication of the dual class system on board. For instance, the best bar was arguably the Sky on deck 14, but each evening this was reserved largely for the Captain's Club members.The small area left was for smokers, and it was usually difficult to get service. The self service restaurant was the Ocean View on deck 14, which had easily the most comprehensive range of food I've experienced, but at peak times it was extremely difficult to find a free table. These were not always cleared quickly, though strangely, there was always a surfeit of staff pushing drinks (of which, more later). Entertainment:External acts brought in were mixed, but those who stood out were Irish comedian Adrian Lynch, Welsh comedian Mike Doyle, and songstress Lindsay Hamilton deservedly brought the house down. But the funniest was a juggler/comedian, whose name I didn't note but should have. To attend a popular act, one had to get to the theatre half an hour early. P & O lay on 3 shows a night to obviate this. Why can't Celebrity? Drinks: As others have noted, the prices charged will stop me cruising with Celebrity in future. Two single gin and tonics £14?(Not even Schweppes!) Cheapest wine about £21. Gratuities: The brochure says Reception will give people who had pre-paid a voucher to prove it. One old lady at Reception was told they don't, to her obvious distress. We told our cabin steward we had, which he says he understood, yet left 2 envelopes when we checked out, which is another reason we will now be returning to P & O. Read Less
Sail Date October 2011
Having spent an enjoyable holiday aboard Eclipse I can only endorse everything Dr Paul has to say about this holiday. We have travelled on most of the cruise lines at some time or another, and have never felt we were being conned for ... Read More
Having spent an enjoyable holiday aboard Eclipse I can only endorse everything Dr Paul has to say about this holiday. We have travelled on most of the cruise lines at some time or another, and have never felt we were being conned for every penny on board. Whilst the ship is delightful and food extremely good, we were disgusted at the cost of drinks on board. Whilst on holiday we always have a bottle of wine each night, but because of the cost made a bottle do for two nights. Celebrity should be aware that they will price themselves out of the market, if they continue along these lines. The cost of shore excursions were also prohibitive, and we heard many complaints about this. Because of the cost we did not take any excursions, once again Celebrity loosing money. When we were in Venice last year, we had a shuttle bus to take us right into the water bus station, free of charge, but Celebrity charged $20 per person for a shuttle boat to St. Marks Square, once again extortionate. With regard to the entertainment, on the whole it was good, but the pianist and the ventriloquist had people leaving the theatre in their droves. We also felt the first of the cruise company shows was aimed at a far younger audience than those cruising today. It was so load we heard complaints from quite a few people that they came out of the theatre with a headache. As you said, Dr. Paul, Dru think of your clientele. We very much enjoyed Michaels Club when Rik Steele was playing, and had to hurry to get to the bar after the show as he was so popular. Read Less
Sail Date October 2011
Celebrity Eclipse 16 night Med cruise, October 2011 As usual, we travelled down to Southampton the day before our cruise, its 195 miles and takes on average 4.5 to 5 hours, worst trip was 7 hours plus. We have stayed at the Holiday Inn ... Read More
Celebrity Eclipse 16 night Med cruise, October 2011 As usual, we travelled down to Southampton the day before our cruise, its 195 miles and takes on average 4.5 to 5 hours, worst trip was 7 hours plus. We have stayed at the Holiday Inn Express at Nursling, a few times, so just a short journey to the docks. Since our last visit in May, they had become a recommeded hotel for a local childrens theme park, and it was a little noisy. We have decided to stay elsewhere in future. We had been very lucky in getting an invite to visit the QM2 on the 14th October, the same day as we sailed on Eclipse. Having had a good meal at the local Beafeater the night before, we skipped breakfast, packed the car and proceeded to the QE2 terminal. We had a very interesting tour of QM2, in a group of ten with a good guide, followed by an excellent leisurely lunch with wine. We knew it would be tight to get to Eclipse, and it was 2.20pm when we left the dining room! We disembarked, fortunately the car was close, and drove to the City terminal, quickly unoaded our cases, parked the car, and checked in. We were one of the last to check in, we boarded (no photographers!), drank the 'welcome' drink, and went to our Aqua class cabin, where we arrived at 3.05pm! The difference between the two ships was a stark contrast, the traditional decor of the QM2 to the modern light decor of Eclipse. We popped down to Blu, our restaurant, as we had heard that our favourite waiter was on board, when we got there he was on the maitre d's desk, and we got a wonderfull greeting. When we got back our steward introduced himself, and went on a case hunt, as only one of our cases had arrived. This was our 5th cruise on Eclipse, all in the same cabin on the 'hump', so might know that we are very happy with the ship, it was like coming home. We had also reached 'Elite' status, the top tier in their 'rewards' scheme, which intitled us to several perks. First two days were sea days, and again the Bay of Biscay was kind to us, in these 2 days they held the 'Senior Oficers' cocktail party in the Sky lounge, where the only problem was getting an non alcoholic drink for my wife! I also did the Elite bridge visit, it was a fairly large group and a fairly short visit would not bother again! First port was Cadiz where we just walked into town and explored its many narrow streets, returning to the ship for lunch, which consisted of a drink and a few rolls from Cafe Bacio. We attended several shows with 'guest' artists, some good,some not so good. We did not attend any production shows, as we had seen them before. many pax were unhappy having to go early to get a seat in the theatre, seams to be the same on most ships! The next day was a sea day, which we spent drinking coffee, doing crosswords, and failing miserably in answering the quizz questions. We always went for the wonderful Blu breakfasts, which was always a lovely unhurried event. In the evenings we always dined early, so we got our waiter, several other couples were doing the same, and the 5 tables for 2 were nearly always occupied by the same couples, often in seated in a different order, so we all became friendly. The food and service were sublime, and nothing was to much trouble for our waiters. Items from the MDR were obtainable, but we never felt the need. There were 2 'secret' sweets, never on the menu, but available if you asked (Creme Brulee and Apple Pie). Next port was Cagliara, which we have visited before. We have cruised the Med many times, and have done the tours that interest us,so we did not do any of the ships tours on this cruise, so again, we just had a walk round the town, we normally find somewhere to explore. One of the perks of Elite is the 'happy' hours between 5pm and 7pm where you are provided with drinks and nibbles, we really enjoyed ourselves there, meeting a couple we had met before, and another couple we got to know. The next day was Palermo, we had seen all sorts of dire warnings about the port, but frankly, we thought it was not as scarey as Naples! Another sea day spent at leisure, enjoying the ship. We had prepaid our tips, and purchased a Premium non alcoholic package each, which we found excellent value, as latte's were $5.25 each and Tea $4.75 we also had sparkling water in Blu every night, at a rough guess, the average drink priced worked at around $3, we loved the no signing, no tickets involved. Then it was Venice, the favourite port of the cruise for us, it was $20 for the boat ticket, and I noticed a sign saying one way trips were 7euro's, so not ripped off too much! We walked as far as the market, and were very suprised to see vegetables for sale from our home town in Lincolnshire! We returned to the ship with heavy parcels and a lighter wallet! We had an invite to an Elite sailaway on the helipad, the crew had put some chairs out on the helipad, trust us to choose two in front of an almighty loud speaker, which deafened us when they turned the music on! It was very cold, so much so they had to fetch some blankets for us, it was a wonderful experience, but it was so cold! Next it was Dubrovnic, and as usual, people had not read the paper, or listened to the announcments, and had failed to take goverment ID's with them, and were turned off the bus at the dock gates by the border guards. Again, we explored this intriuging town, making purchases on our way round! We were then over halfway through the cruise, at sea heading toward home, but with a couple of stops on the way. The Captains Club celebration was held on a sea day, usual speeches and jokes, and a selection of food available, they had some great beef being carved, in which I indulged. That evening in Blu i had a wonderfull steak, but the next day i decided I had eaten to much beef the previous day! We noticed in the evening that many of the officers were 'on patrol' mid evening, we had several chats, in particular with the Guest Relations Manager And so to Cartegena, another port where you can walk off the ship into the town centre, so off we set to explore the place. Down one off the side streets we saw a set of 3 escalators outdoors, quite unusual we thought, so up we went. it turned out to be some roman ruins on a hill overlooking the town. We were somewhat surprised to see one of our dinner companians, who uses a buggy, at the top! That evening, the captain warned us it would be rough the next day, which was a sea day. As forecast, it was rough with 9 metre waves and 40/50 knot headwind, and in the morning the captain announced he was slowing down for passenger and crew safety. We took some pills and retired to our stateroom for a few hours. We felt fine later in the afternoon, so went o the Elite event and dinner in Blu. After dinner we were walking past the shops with some of our dinner companions when the captain again made an announcement. He explained that as we had slowed down so much, we would arrive in La Coruna in the late afternoon rather than mid morning, and we were due to leave at 9pm. He then annouced that we would not be going to La Coruna, and our reaction was that we would be going home somewhat slowly. He the said that with the co-operation of the Miami headquarters, and the port of Vigo, we would be docking in Vigo mid morning, and leaving early evening. We were delighted, as were many as they had not been to Vigo. Others, of course complained, but we did not fancy La Coruna in the dark with lots of places closed. Full marks to Celebrity for organising this at such short notice, other lines were cancelling ports completely. Docked as scheduled in Vigo, on a bright sunny day. Despite some moans, many seemed to enjoy our last port, the shops and restaurants must have welcomed this surprise visit by 3000 passengers, including around 35 children and 235 Americans. Once again, the Bay of Biscay was fairly kind to us, as we packed our cases and enjoyed our last chat with friends in the Sky Lounge, then our final meal in Blu and the farewells. I occasionally bought a glass of wine at dinner, and was paying around $9.25 for a glass of wine (which was a generous freepour) which is around £5.81, a similar price charged in many better hotels and restaurants in the UK. Cheapest bottle of wine in a Hilton recently was £20.00 equalling around $32.00, not sure why many were complaning about the prices of drinks on the ship When we awoke at 6am, we were back in Southampton, down to breakfast in Blu at 6.30am as it opened, when we finished we found out we could disembark, so returned to our cabin, picked up our carry off's, and walked off the seemingly deserted ship, quickly found our cases, surprisingly the customs hall was not manned, and off to the car which was parked close by. We were in the car and ready to go by 7.30am, the best disembark ever, and as it was a Sunday, a quick exit from Southampton, and home by 11.30am! In all, a wonderful cruise, perhaps our best ever, with the crew and food the best we have ever had. This not to say it was perfect, we had a few issues during the cruise.With the cabin being under the pool deck, around 7am we often got 'wake up' call around 7am, when the pool butlers started putting the sunbeds out. As mentioned previously, my wife often had a problem getting a soft drink at the Captains Club events, the waiters bring round a tray of alcoholic drinks, we ask for a non alcoholic drink, and off the waiter goes, often forgetting the drink, or another passenger highjacking it before they returned. After our visit to Vigo I went to guest Relations to pay some excess euro's off our account. There were 3 staff on duty, but it turned out only one of them was able to handle the transaction, and he was serving one passenger, with another waiting. Each transaction took several minutes, and I left the queue as it was time to get ready for dinner. When I left, there were 7 passengers waiting to do cash transactions! Looking at my account on the TV next day, I noticed that I had been charged for some drinks in a bar, and had not recieved the Internet credit due, so another trip to guest Relations, when I was able to pay in my Euro's, and sort out the overcharges. Never saw the Guest Relations Manager again, so could not hassle him about the service! Did not recieve a final account, but fortunately I had noted the ammount due as we went to bed on the last night. Just before we left for our cruise, Celebrity announced that Constellation would be coming to Southampton in 2012, to do a series of 'food and wine' cruises. We had already booked an Azores cruise on Eclipse, but this new cruise really appealed. so we enquired if we could change our cruise. Our Personal Cruise Specialist was really helpful, and changed our booking without charge, unlike other cruise lines we have used. We lost our free carking, that offer was not available for the new cruise. Read Less
Sail Date October 2011
Having just returned from 16 nights on Eclipse I thought I would write a quick review. We have enjoyed approximately 15 cruises on 4 lines and have been on Eclipse once before- last year when they started in the UK. The ... Read More
Having just returned from 16 nights on Eclipse I thought I would write a quick review. We have enjoyed approximately 15 cruises on 4 lines and have been on Eclipse once before- last year when they started in the UK. The first cruise had it's problems and they didn't get things right to suit the British taste. We were a little disappointed but gave feedback and hoped for the best for the cruise this year. We were really very happy to see that the problems from last year seemed to have been mostly rectified and the overall cruise was great. The cabin and cabin steward were great, plenty of room but lacking a little on storage for two. The food in all venues was excellent - we ate in all the speciality restaurants, The main restaurant, bistro and buffet, all very good, although I do think the cover charges are high in the speciality places. Service in all was very good. You can get free coffee at the end of each meal - only fancy ones are charged for. Drinks prices are high but the soda package and the premium non alcoholic packages worked out as good value for us. Entertainment generally very good, different things to do in evenings and the 'Celebrity life' activities to do if you want. Still need a bit of a broader mix for me though. Staff really friendly, helpful and fun. Excellent and very charismatic cruise director. Going again with Celebrity next year -can't wait. Read Less
Sail Date September 2011
We have been on a number of cruises and have to say this has been the best by far! We had a balcony and it was the largest one of all the cruises we have gone on, our cabin was spacious and spotlessly clean. The bathroom was well appointed ... Read More
We have been on a number of cruises and have to say this has been the best by far! We had a balcony and it was the largest one of all the cruises we have gone on, our cabin was spacious and spotlessly clean. The bathroom was well appointed had a beautiful shower with a spacious shower cubicle with sliding doors that one could easily move around in.The bathroom was well laid out with storage cupboards. The food in all areas of the ship was first class as was the service by each and every staff that we encountered on our cruise they were always willing to help, were friendly and polite at all times.We loved every bit of the 16 day cruise and felt that Celebrity could teach some other cruise companies a thing or two on how to treat passengers etc. I was impressed with the fact that the pool attendants monitored the sun loungers and did not allow people to leave sun beds unattended for more than half hour, if they were left longer than this the towels were removed to allow other passengers to access them. I loved all the destinations Venice, Cadiz, Croatia, Sardinia,Sicily, La. Coruna were all beautiful. We opted for an express checkout on our return to Southampton ( which we have never been offered by any other company ). This meant we would be the first to leave the ship at 6.30am when it docked this was great for us, we just took our cases with us to the mini bus waiting at the dockside to our car then straight off home. All in all a fantastic holiday and I would definitely recommend Celebrity cruises. Read Less
Sail Date August 2011
Checked in on line, also bank card check in, very quick process no waiting any where, embarkation and disembark very efficient, help by staff waiting for passengers who needed them, for guest alone a welcome sight, for help with wheel ... Read More
Checked in on line, also bank card check in, very quick process no waiting any where, embarkation and disembark very efficient, help by staff waiting for passengers who needed them, for guest alone a welcome sight, for help with wheel chairs also on disembark day there is help, We were welcomed on board by a very happy crew with a lovely refreshing drink after a long journey to get to Southampton, On every port we visited on arrival back to ship we were welcomed back on board with ice flannel and a cold refreshing drink, how thoughtful!! Cabin as you are advised, not ready until 1pm. cases arrived a bit later in time to refresh for diner, we moved table to balcony to accommodate mobility scooter as you are not to leave scooter in corridor.wedge can be provided to keep door open as you go out. Cases under bed good idea, take a 3 pin long adapter to charge batteries for scooter battery, also camera battery, don't forget a 2pin round plug that adapt to 3 pin what they use on board. Ship spotlessly clean noticed a lot of cleaning to hand rails everywhere, lifts, toilets even a tissue to cover toilet seat, toilet assistant always with a smile.what more can you have for a 5 + liner, First day at sea which was a nice relaxing day listening to string quartet,who could have been in the theatre show which they deserve with other musicians that we had pleasure in listening to in the foyer to replace that humiliating hypnotist, we attended most shows which were ok theatre shows could be better. Dinning experience, we had early dining better if you are early riser, and to go to theme nights on pool deck, great for watching a show in the moonlight how romantic can that be, we shared a table with 6 other guest lovely friends interesting conversation, albeit i have dietary problems that caused a few problems which was very courteously dealt with by our lovely waiting staff on table 144 well done to all many thanks to chef for his help in preparing my meals.excellent food choice, food can be repeating if you have dietary needs.this is where Ocean view cafe came in handy. We had a lovely brunch lunch where chef made beautiful ice sculptures and that scrumptious chocolate fountain where you put pieces of fruit under, mouth is watering just thinking about it Ocean view cafe a lovely choice where you are able to choose quantity for your needs without waste, help is there for disable people travelling on own just ask Excursions we did this on our own by taxi, ask for a price first, especially if there is a place you would like to visit, like we did in Seville, we found taxi easily at all ports, Mobility scooter i use is a shop mobility small enough to go into a boot of car, this we found more convenient as i am unable to negotiate steps of coaches. All ports where we docked are wheel chair friendly, even tender at split with a chair lift and help with staff to board tender was no problem,Cartagena (Spain)  Beautiful port clean very friendly taxi near to port gate, Lovely for wheel chair , mobility scooter, disability,walking, shopping superb shops, handbags shoes a must. Venice was a problem we tried a ship excursion to Murano Burano island NOT A VERY GOOD IDEA if you have any kind of mobility problem,I tried not using scooter,for boarding excursion boat a big mistake, as there is a lot of walking i couldn't keep up with guide better going on own on a water taxi, where you visit islands at leisure, OH you can also borrow a wheel chair from ship. On this lovely liner Eclipse you are well looked after by all, There is no problem i can find for a traveler on your own. Handsome Captain to all his happy staff which makes a cruise a memorable one Many thanks to all of you. Read Less
Sail Date August 2011
We cruise 3-4 times a year, since we are very close to Fort Lauderdale and find cruising such an affordable family vacation and so easy with young children. We have been on the Solstice twice (last 2 Christmas cruises) so the ship ... Read More
We cruise 3-4 times a year, since we are very close to Fort Lauderdale and find cruising such an affordable family vacation and so easy with young children. We have been on the Solstice twice (last 2 Christmas cruises) so the ship was completely familiar and allowed the children to have complete freedom onboard (they are 8&9). I booked this cruise only a few weeks out, due to an amazing online sale, so I did not have much time to research the ports and plan very thoughtful excursions, but we did have a fantastic time in any case. We flew directly from Miami to London, on Virgin. Great airline but very small seats in economy and two out of four of our TVs not working....not so great on a 9 hour flight with children, you know? We landed and went straight to the ship via National Express coach and saved about $200 by doing this. Once in Southhampton, it was just about a mile taxi to the ship and we went right on. Of course the ship was new and spotless...we all had to squeeze into one room due to the last minute sale booking, but we managed. Normally, we book two adjoining veranda rooms which is preferable, but this room had a large balcony which helped. I purposely packed very light because I knew the room could not handle too much "stuff." We actually skipped the 3 formal nights in the dining room since those clothes would have added another suitcase AND we are not big fans of getting all fancy on vacation. So, we hit the buffet on those nights instead. I have a lot of images of the ship and all the ports, with commentaries, on my website at http://www.lenahyde.com/blog (July 2011) I am a professional photographer but take all my personal photos using a small point and shoot camera. I will say a bit here about each port to help anyone who may be sailing: Gibraltar: not the greatest, toured the rock with a private taxi driver we met in town, eh....next time I would stay on the ship and have the pool to ourselves. Southern France: totally missed going to Provence (2 hours away) due to a debacle with transport. The ship was a 45 minute drive from town, THEN you go to Provence from there. Take the public ferry, it is much faster and less expensive than the ship's coaches ($20 pp). Florence: about 2 hours away, very hot and very crowded. I would suggest a private tour here in an air conditioned car. You can combine with Pisa if you are crazy like us. Kids HAD to see the leaning tower...it was beautiful. Bring lots of sunscreen and an umbrella for shade anywhere you go in Italy and Spain. Temps were well over 100 degrees in all ports in these countries. Best pizza & Gelato we ever had! Rome: about 2 hours away, but easy to get to via train and station is walking distance to ship. We did not realize all of the ports were so far from the cities listed on Celebrity's itinerary...just getting to town uses up a huge chunk of your day, so plan all the places you want to see and your day plan ahead of time. Arrange tickets to the Vatican in advance or you can get them on the ship for $270/per person! Cadiz: Adorable town, we did the hop on/off bus tour at the port and it was good. Sardinia: at the pier we found affordable guides who do 2 hour trips in nice cool Mercedes vans. Very affordable and we were able to see the whole area. Lisbon: highly recommend wehatetourismtours.com....a great day and such a cool company! We ate tons of local foods we would have never found without our guide. Vigo: exhausted at this point, so we just walked off the ship and explored the charming old town. You have to Try the churros for breakfast! Great little mall at the port, especially for women's clothing. There were not tons of children on the ship, definitely mostly elderly cruisers, but we enjoyed ourselves and our time together. The kids' camp was never crowded and the counselors were fabulous. My boys must have attended 80% of the glass blowing shows and that were a highlight of the trip for us as well. The grass lawn makes the Solstice class of ships our favorite. Service and food are fantastic as well. The only not-so-great aspect of the cruise was the web service....I need to stay in touch with my company daily and the rates are just insane for a very spotty connection. I suggest you log on, download all your email, then log off. Compose all your replies, then log on and hit send. Hopefully, the connection will not drop too many times...back up everything too. I could only get a signal in the iLounge, never in the room. At the end of the trip, we spent four nights in London which was terrific. Back on National Express to Victoria Station then taxi to our hotel. At such a late booking date, the only nice, yet affordable hotel I could find with two beds in a room was the Crown Plaza Kensington. Recently renovated, I found it to be a fantastic bargain (for London) and in a wonderful neighborhood, with a tube station a minute's walk away and lots of restaurants and cafes lining the same street. Additional, a great market and pharmacy are right across the street. Free wifi in the lobby, a breakfast buffet, and helpful concierge made this a hotel I would certainly return to again. Hope this info helps my fellow travelers! ~Lena More info are images are here: http://www.lenahyde.com/blog (July 2011) Read Less
Sail Date July 2011
This was our first cruise so I have written a review hopefully to inform those going on their first and review the ship and staff. Before your cruise. The information we received before was very good, I was not in charge of ... Read More
This was our first cruise so I have written a review hopefully to inform those going on their first and review the ship and staff. Before your cruise. The information we received before was very good, I was not in charge of organisation though but let me summarise thus: Pack for a normal holiday plus some really sharp suits, shirts and ties and you won't go far wrong. Also bring loads of medication because it is an American ship and healthcare there is unfamiliar. Getting there. Too easy for words as you head to the dock area in Southampton the road signs have special LED displays for which ship is boarding where. Then you turn onto that dock (no massive trucks or industry as such as it is further down the solent) and you arrive in a line of cars in the holding area where you can get out and look up at the enormous thing that is Eclipse (It dwarfed the French aircraft carrier in one port!). Once you get on that dockside you are done. They take over from there. From getting to the dock we said goodbye to our luggage (taken out of your car for you, but we were embarrassed so we helped) and parked. Short walk with hand luggage and suit carriers to the security where you are greeted by either very happy and helpful staff or extremely good actors. From leaving the car to getting on board we were about twenty minutes, no queues, no waiting, just checks at the desks and walking through to the ship. IT WAS BRILLIANT. No horrible airport to negotiate, no three hours wait for a three hour flight packed like sardines, just efficient happy service all the way to the ship, and when you get onboard you KNOW this is going to be something special. Our jaws dropped when we got on board. I have seen reviews saying this is not a 5star experience, they are, in my humble opinion very wrong indeed. The whole ship is gorgeous, not opulent in the dripping gold and gaudy carpet sense but sleek and stylish in a very classy way. For the car nerd, if I was expecting Lamborghini I got top of the range Aston Martin. Stateroom Excellent. Some reviews have mentioned storage space. I can only fear for what these people bring aboard. I had 5 suits, 14 shirts, loads of summer holiday clothes and I really overpacked. My girlfriend had 14 dresses and her summer holiday clothes and we had plenty of room. There is a good size wardrobe, draws, overbed storage and loads of room under the bed. The bathroom is solid and stylish, the shower excellent and plenty of storage in there too with even a thoughtful little rail in the shower for ladies to shave their legs. The rooms seem to exude those little thoughtful details that make two weeks in them seem like three days. A credit to their designers. Also everything was of excellent quality, well fitted and solid. The bed was massive, I am six foot and I got lost several times and had to call for assistance. The balcony was on one of the 'bulges' of the ship and I would recommend that as you looked right onto the sea rather than over a lifeboat which meant when the dolphins (yes) came really close you got a great view. (dolphins mainly in the bay of Biscay, watch out for them in the mornings... early). The TV also pulls out so you can watch it at the right angle from the bed. So stateroom excellent. Dining. I may not have cruised before but I have eaten at very good restaurants from New York to Athens and I can tell you, as a man for whom quality food is a delight, The Moonlight Sonata restaurant is brilliant. We took fixed dining at 8:45 so we were at the same table with my family each night and it worked very well for us. Gave us time for a drink before. Also there are always two shows on a night and if you have late dining you can usually choose which one you go to as the times work out well. The portions are perfect and we were always full but rarely uncomfortable. And if you want to have your main again or a second pudding all you need do is ask.... not me but my dad was known as 'two puds' by the end of the cruise. The same dining anywhere in the UK with white table cloths excellent service, wine waiter and four consistently delicious courses would cost £120 a couple every night. You can have breakfast lunch and dinner in the MSR but we had breakfast and lunch in the oceanview cafe mostly though there are other small eateries around the ship ranging from burger and chips or stir fry at the mast bar to light salads and snacks near the spa. If you were of such a mind you could eat yourself silly. Oceanview cafe breakfast was up to you. From blueberry pancakes with syrup to watermelon chunks. From a cardiac event enducing full English to museli followed by smoked salmon and cream cheese roll you are totally spoilt for choice. And here is my first crewmember mention, Donovan the coffee and Tea guy in a morning really puts a smile on everyone's face. Full marks that man. If you are waiting to go I will not spoil it for you, when it happens you will know. Our Moonlight Sonata Restaurant waiter was and Indian guy whose name is difficult but begins with A and he was brilliant, always happy and attentive and very very good at his work. His recommendations were always perfect and if you ordered something else apart from his recommendation he was always happy. One night I was ill and not at dinner and my family said he was very concerned and said he would bring me some food personally if I was up to it (I was not but you can't help feeling bowled over by that sort of service). Extra special mention for Zenyap our waitress who went above and beyond all the time. Small things like seeing what breads we were not eating on the first couple of nights and taking the time to prepare the bread basket before we arrived to what she knew we would prefer. Showing us some napkin folding and other little tricks that will make any dinner parties we throw just that little bit more special. The Maitre d' for our table (432) Akar I think his name was, was the definition of excellent. He ran a tight ship so to speak and always made sure we were happy. One night we could not have what we ordered for very understandable reasons and he was just fantastic. He made sure we could order that dish any time we wanted after that night and had a special plate of handmade chocolates sent to our room to apologise. The replacement dish was sirloin steak so good we all forgot about it very fast. Bars and clubs There are LOADS search them out and find your favourite. We ended up in the wine bar cellar master most nights before dinner. Dennis the Sommelier (wine waiter) in cellar masters was incredible. Friendly, knowledgeable and a genuinely excellent at what he did Dennis really made our cruise just that little bit more special. He took the time to get to know our preferences and would make little polite suggestions for things we might enjoy. If I am ever in a position serving people I want to be able to do it like Dennis, a gentleman. Gym and spa After all that food and drink you need to stay at your best. For this purpose there is a fantastic, modern and very well equipped gym which I used regularly. It is free, never full and there is a sauna waiting for you in the changing rooms with really posh showers after. The one stand out bad point for my girlfriend was the spa prices the equivalent of £200 for a 75 minute massage... £200! I want to write more on this and the spa prices and how much we wanted to use them but I do not have the heart. A massive shame. Destinations Gibraltar. A bit high street UK. You can walk off the ship into the town. Our tip is not to wait for the cable car up the rock but get a white but from one of the islanders. The saving is minimal but you get to see things better. Toulon We paid for the shuttle bus into Toulon at $15 euro each it was good value and air con. Toulon was nice and good for a walk round but you can also just get off the ship and walk around the little town where the dock is. Florence Beautiful Jewel of Tuscany. Pay for the bus ride from the port. It is about an hour and the Aussie guide Pete we had was funny, a resident, informative and let us nap on the way back rather than talk. A good guy. Florence it's self was gorgeous, historic and totally spoiled by sweating English and American cruise ship parties just like the one we were on. My BIG tip for Florence and Rome is to not go on a celebrity tour. Not that they don't look good tours. The guides we saw taking groups sounded great and very polite but the sight of 20-30 people in 100f heat having to walk around like a school party would bring the pity out of the hardest misanthrope. On your own with a book you can do as you please when you please and how. Celebrity are MASTERS however at organising the busses and embarkation/disembarkation. You book your tour before or during your cruise, then present yourself in the theatre at the time on your ticket, get a coloured sticker with your bus number on and leave within 5-10 minutes. No queues, no hassle. Rome Same bus transfer job. Same heat, less crowds, great fun. If you want to go into St Peters go first thing you do as you get off the bus. Otherwise the Q is too big... and I mean massive. Again Celebrity did a great job organising. Sardinia We were shattered after Rome and Florence so Sardinia... we are sorry. Cadiz Walk off the ship into the town, brilliant place, go see the fish market and Marks and Spencer will never look the same. Lisbon Shuttle again. Lisbon is beautiful and easy to walk round from the drop off point. If you go the hard rock cafe in Lisbon please frown at the lady waitress for me then withhold your custom. Lisbon has plenty of little cafes locally run which were good but open about eleven am. Vigo Again a walk off job. Vigo feels good. Like Cadiz it is a solid Spanish town with friendly locals good cafes etc. We were a but 'cathedraled out' by now though. Entertainment. The entertainment on board was great during the day and Amy who ran the quiz was a saint. Dru the Cruise Director tops my 'most likely to read Cruise Critic for his name' list and will be happy to find we thought he was great. Including the routine we got into of saying 'good morning Dru' when we switched on his cruise director channel in the mornings. The evening entertainment (the shows) were mixed. The Broadway type stuff and the circus one were brilliant and I have been to Broadway and West End stuff and I was more than happy. The rock and pop stuff was less so but the two don't really mix anyway. Stick to the glitzy musicals Celebrity that's what your stars do best! Disembarkation. So easy it makes my cry to think of ever having to go to an airport ever again. Overall this was an amazing holiday and if we can save up we would go celebrity again with no hesitation. I would say if you have kids most people said Royal Caribbean were more child orientated. There was plenty to do and a really good looking kids club but this really is an adult oriented ship. It was a shame the main pool was virtually off limits as families absolutely colonized the area and the pool was always full of kids unless you got up early. I have chickens at home, I would like to have brought them but they poo everywhere and I can't control them. So I did not bring them as I thought they would annoy other guests. Why can't people do this with children? However to Celebrity's eternal credit the enormous indoor solarium pool and Jacuzzis are adults only and we could always find space in there to relax. Those who wanted a sunbed on sea days when it was sunny have to be on deck before 8am to be sure and attendants are good enough to remove towels and books that are left for more than half an hour without use. We heard people complain that there were not enough sun beds but there are 2500 guests on board at 10am when they all want one. Get up early and you too can be smug and self satisfied knowing (watching them wander round like morons wondering why) having had a nice lie in they cannot find a prime spot. The early bird catches the worm. There is always somewhere to sit in the sun even if it is on the lawn at the back. Behaviour of other guests was generally good. The piercing and tattoo crowd have (of which I am a proud member) have largely been priced out and it is good to find yourself surrounded by people who behave better than you do and I consider myself quiet and considerate. Some of the moans are very funny if you can listen in. Some people are NEVER happy. I would ask those older couples who spend £5k plus on a holiday to do nothing but be moan why they don't go to Butlins where they can be PROPERLY miserable, have a REALLY good moan AND save themselves the price of a second hand Jaguar a tweed suit and a hearing aid. Even when pushed to the limit by these waddling clouds of perpetual despair the staff were relentlessly polite and friendly. Though I suspect anyone boarding who can offer cheap voodoo dolls of other guests would do a roaring trade with the pool staff and oceanview cafe waiters who often bore the brunt with class and grace. If you like a drink get the drinks package. The drinks are extortionate otherwise. We drink an average amount and if we hadn't have had the drinks package we would have spent about£1450 as it was we spent £980 for the two of us and had a great time. My brother who can drink quite a bit and his wife who also appreciates the odd tipple got through £2500 of drinks. The package saved them LOTS of money. Read Less
Sail Date July 2011
All in all a fabulous cruise - easy embarktion, more than happy with our oceanview cabin and the bathroom was roomy too. You get complimentary waffle dressing gowns and decent toileteries in the bathroom (and also the chocolate on the ... Read More
All in all a fabulous cruise - easy embarktion, more than happy with our oceanview cabin and the bathroom was roomy too. You get complimentary waffle dressing gowns and decent toileteries in the bathroom (and also the chocolate on the pillow - some cruise lines have stopped doing this little luxury!). Also tea and coffee making facilities in the bedroom and a decent TV.Restaurants - We went to the main restaurant Moonlight Sonata on a 2nd sitting (8.45pm) which suited us fine. I have to say, there was a lack of vegetarian choice on the main menu and after asking many times, the restaurant manager finally came up with a vegetarian menu, although the selection was small again, but good quality food, if not a little cold on mahy occasions.The buffet restaurant was awesome. We went there most lunchtimes and maybe 3 evenings. You can sit out at the back of the ship eating your dinner alfresco, very nice. Lots of choice (especially for vegetarians), curries, chinese, pizza, pasta, amazing salads, tapas dishes, bread, dessert, a different roast every day etc. So much choice. At 5pm they bring out the sushi man, that is worth a visit too. The ice cream bar is fab also in there, a big choice of flavours and very popular with people. Approached lots of times by sommeliers trying to sell you a glass of wine but they eventually get the the message!The other restaurant we visited which had a $30 per head surcharge (but was so worth it for a one off) was Quisine. A brilliant night out, a "3 hour journey" as the restaurant manager called it. Lots of interesting food, all ordered on your very own ipad! Lots of small tapas dishes, very imaginative and a great night out. Exclusive and exciting, but I would say its a one off as you wouldnt appreciate it all again another night. We grazed in there for 3.5 hours and were stuffed! A fab night out and great for a birthday.Bars - One little niggle is that the bars didnt seem to have many chairs and on some nights (specifically black tie nights) we were wondering around at 7.30pm from bar to bar trying to find a stool or seat, or even just a space at the bar to stand at. The cocktail and vodka bar (called Crush) were extremely busy. We only managed to get one lot of cocktails in 14 nights which was disappointing. The wine cellar bar is quite nice to relax in and you can help yourself to the cheese in the fridge to go with your wine. Our fave bar was the one right at the back, i think on deck 5. This was outdoors, on two levels and overlooked the back of the ship. By the way, we thought the drinks prices were reasonable.Sunbeds - Now this was a BIG PROBLEM for us. I have never seen sunbeds so close together, not even in Benidorm! I was stunned by the sunbed set up. The sunbeds are so packed tightly together (and you cant move them) that you have to approach your bed by crawling up from the bottom of the bed, no lie! So you end up lying 6 inches away from someone you dont know, its dreadful. We refused to go on the sunbeds and besides, they were always full, no matter how early you got up. I would suggest that they get rid of half of the grass lawn on the top deck and space some nice sunbeds out. The grass is lovely to look at (for about the first 10 mins of your holiday) and then it is not looked at or touched again! A bit of a waste of space if you ask me. Seriously though, it looked like a scene from Benidorm around the pool with people lying on top of each other!Entertainment - We didnt think the entertainment was a patch on Royal Carribean. The shows were a little cheesy and some of the musical acts werent so great. We also found that there was a lot of music clashing around the bars on common areas. I remember being sat in an armchair near the vodka bar with live samba music being placed below me and classical music in the bar area. Not a great mix! There were some cheesy shows on in one of the lounges, a little bit like Butlins in some ways, not really our scene. There was a great Spanish Guitar player though that popped up in some of the bars.Staff- Staff were pretty good, all polite and ready to help. Our two waiters in the Moonlight Sonata were a little bit too "friendly", not as polished as Royal Carribean but it didnt ruin anything. Ports of Call - all decent places, we had been to some of them before so didnt bother getting off the ship on some days which was great as there was room around the ship to relax and you could get a drink at the bar!Spa - We both had a deep tissue massage which was good (although a little bit painful!). Again, the spa was nice but not as nice as the Royal Carribean spa area. On Celebrity Eclipse it was a series of small tiled rooms, all identical with a bed in the middle and not much else. Also, on the bed rather than towels they used a white cotton sheet. I couldnt help think throughout my massage that I probably looked like a body laying in a morgue with my fee sticking out from under a white sheet. Im a therapist myself and I dont rate cotton bed sheets in a treatment room, it lacks luxury. The changing room were ok, again, not as good as RC but sufficiently ok. We did overhear a slanging match between a therapist and a keep fit instructor in the spa reception. Raised voices, shouting, pointing at eachother. Not very professional and it kind of cheapened the whole spa experience and trust me, it was NOT cheap!Gym - The gym looked well equiped, we didnt use it but we did a Pilates Class one day. This fine other than our lovely tinkly tinkly relaxing music being spoilt by loud Hip Hop music coming from the gym! The pilates (and all other classes) are in an open plan area by the gym so get to hear two types of music at the same time. Celebrity seem to like this dont they!Clientele - There was a mix of people onboard from ages 30 upto 90. A few scooters here and there and mix of all classes. Someone overheard a conversation in the lift where a couple took great delight in telling another couple (who had paid £2,000 each for this cruise) that they got the cruise for £800 each and had a better room than the £2,000 people. I cant understand why people play that game, it cheapens the whole thing and makes you realise that yes, you get all walks of life on a cruise ship, but we just steer clear of them!We would definately sail with Celebrity again, but we would also sail with Royal Carib and Princess again. We missed being able to sunbath on a sunbed without being on top of a stranger, we missed an extravagant atrium area, we missed having the experience in the spa that we have had on previous ships. Read Less
Sail Date June 2011
Was very nervous before we went on cruise. need not have worried. embarkation was a thrill champagne etc. wow!. Stateroom was gorgeous but one bed not enough three singles soon brought to us. tea making facilities most welcome. shower room ... Read More
Was very nervous before we went on cruise. need not have worried. embarkation was a thrill champagne etc. wow!. Stateroom was gorgeous but one bed not enough three singles soon brought to us. tea making facilities most welcome. shower room was great for my wheelchair bound daughter. our attendants Jose and William treated us wonderful. every crew member from Captain downwards were so polite and caring. Que the entertainment director was friendly. Food in moonlight sonata exquisite. our waiting staff a joy. Andreea and myoman (pronounced yeoman made my birthday wonderful. so did Karol and Leon and Dennis and Daryl. nothing too much. and they cut up Lisa's food for her. the trips ashore were easy access why do our transport here not cater for disabled when the other countries do. if something was not right it was quickly sorted. Theatre was wheelchair friendly. every where was so elegant. we want to come back for another trip. wonder what the Baltic trip is like. Well done too to Iulia Barabus for looking after our trips. only downside was 15% on top of every drink that we ordered and we felt we had to add a tip. on top! and for us that do not drink a lot the drinks packages too expensive. they have a rule you cannot share these packages with members of your own family so three packages would be too expensive. water was almost 5 dollars and we spent a fortune on water well over 50 dollars on these alone. Read Less
Sail Date June 2011
From the moment we arrived at Southampton, everything was taken out of our hands and we were guided through the embarkation process with efficiency and ease. On entering our stateroom we were surprised at its size and spaciousness and ... Read More
From the moment we arrived at Southampton, everything was taken out of our hands and we were guided through the embarkation process with efficiency and ease. On entering our stateroom we were surprised at its size and spaciousness and especially the balcony, which was about the same size as you would find in any good hotel. The quality of the furnishings and facilities was exceptional and the cleanliness of the whole ship was amazing. Cleaning of the various areas was going on 24 hours per day - even the staterooms were done twice a day and clean towels provided twice a day. This was five star treatment and the crew were the icing on the cake. Everyone was there to ensure that the passengers had a good time, they were pleasant and courteous and went out of their way to be helpful. Best of all they joined in the fun and far from the stuffy cruise we imagined a five star ship would provide, we were pleased to find that the whole two weeks was geared to ensuring the passengers had everything they required and more. The food was just out of this world and I tried some things I thought I never would and loved it. The standard of service was excellent and the choice of meals extensive so that there was something for everyone. Cooked to perfection the chefs did an outstanding job with the food and are to be congratulated.What a fabulous experience this cruise was. Originally a celebration of two retirements and so an excuse to 'push the boat out' one last time as far as the expense was concerned, it proved to be a wonderful trip which was worth every penny. We shall have to keep doing the lottery now as we can't wait to do it again. I have travelled the world for many years, seen some wonderful places and done some amazing things, but I am so pleased that I had the opportunity to sail in such a magnificent ship before I have to hang up my travelling shoes for good. Thank you Celebrity and all your fantastic staff for making this cruise the trip of a lifetime. Read Less
Sail Date May 2011
Celebrity Eclipse Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 4.0 4.2
Shore Excursion 4.0 3.8
Enrichment 4.0 3.8
Service 4.0 4.6
Value For Money 4.0 4.1
Rates N/A 4.2

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