1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Eclipse Review
  5. Celebrity Eclipse Cruise Reviews
2 Helpful Votes
Sail Date: November 2018
The itinerary was the reason for choosing this cruise. Having sailed on 3 other Solstice class ships, we wanted to sail on Eclipse and were not disappointed! Celebrity has come through again with stupendous service from check-in through ... Read More
The itinerary was the reason for choosing this cruise. Having sailed on 3 other Solstice class ships, we wanted to sail on Eclipse and were not disappointed! Celebrity has come through again with stupendous service from check-in through disembarkation. This ship was refurbished and it shines. Cleanliness and service is a hallmark. Our cabin was great with an attentive stateroom attendant and our dining experience each night was met with a smiling waiter, assistant waiter and sommelier. We only scheduled one shore excursion with the cruise line due to no other alternative in Zadar, Croatia. All other ports, we scheduled tours through Viator, ItalyTours.EU and Costco. These tours provided a better alternative due to timing, cost, and significantly fewer passengers. Most tours were 8-16 people, much better with logistics. There was never a worry in returning to the port on time. The entertainment seems to improve with each trip. The guest speakers were interesting and provided a good diversion during sea days. The Eclipse orchestra along with the Celebrity singers, dancers, and acrobats were outstanding. Other smaller venues were good as well. The only disappointing venue was the Hollywood Glass Show. Previously under the auspices of Corning, these shows were continual demonstrations of glass creations and ultimately sold for charity. The current show is obviously for revenue. Suggestion: do your homework for shore excursions and book a cruise while onboard, it provides flexibility for future travel and all questions can be answered face to face. Read Less
1 Helpful Vote
Sail Date: October 2018
We had back to back, 12 day cruises from Barcelona (October 5 and October 17) - first the western Med. and then the eastern Med. - for a total of 24 days. These were our 11th and 12th cruises since we started cruising in 2010. ... Read More
We had back to back, 12 day cruises from Barcelona (October 5 and October 17) - first the western Med. and then the eastern Med. - for a total of 24 days. These were our 11th and 12th cruises since we started cruising in 2010. We've had 5 total on Celebrity. We selected the cruises based on the ports and that we had sailed the Eclipse for 14 days in the Caribbean earlier in the year with good experience. Embarkation and disembarkation were very quick and smooth - even better than we have experienced in Miami, which is good. We were in Aqua class for both cruises - SR 1625 for the first cruise (a good cabin) except for the sewage problem several cabins down the hall from us (wet hallway floor and awful smell for a few days). We also noted a sewage smell on the third floor at times. We had SR's 1517 and 1537 the second cruise. Both were less than satisfactory. SR 1517 suffered from an extremely loud band playing in the Sky Lounge two floors above every night - unsure how the noise transmits through two floors but we could hear all the instruments and voices until midnight. We asked Guest Relations several times if the volume could be lowered slightly - but the answer was no !? Not sure why Celebrity takes this position; we spoke with others in the Aqua class dining room (Blu) during the first cruise and they indicated the same problem and were finally moved. My suggestion - do not book a room on the port side on deck 11 in front of the forward elevators. We were finally moved to SR 1537 - much quieter location but the AC would emit a high pitched "squealing noise" during the night. Maintenance tried to fix it over a couple days but we finally had them shut it off for the last 5 days of our cruise (fortunately it was cool enough outside to keep the cabin bearable). The cabin stewards did a fine job on both cruises, although some new linens would be useful (towels and wash clothes have lived a full life!) as well as some new mattresses. Blu, the restaurant for Aqua class continues be a highlight for us (breakfast and dinner are offered). The food is good, service is good and we meet a lot of nice people. Much better than the chaos and rudeness of the general passengers that we experience in the Ocean View cafe at lunch (similar to what we experienced on Carnival when we first started cruising). Entertainment was generally good and we like the production shows on ships in general. We enjoyed the Topper, Amade and Euphoria productions although the band instruments and singing in the main theater would improve with a little less volume - the voices tend to be "screechy" and distorted when reaching for higher notes. I spoke to the A/V technician at the end of one show and explained that it was too loud - he responded "yes, I know"....? Some of our fellow passengers in the Aqua dining room indicated that they stopped attending the shows because of this. Celebrity excursions continue to be of limited value - unless needing to travel a longer distance from the port and there is a concern of returning to the ship on time (Pisa/ Florence and Rome, for example). Compared to reputable onsite tour companies, Celebrity charges at least twice as much for their tours and, most frustratingly, the tour guides inevitably detour to their favorite souvenir shops where they seem to have a vested interest in the business. Several of us expressed our concerns of this to the Shore Excursion desk personnel and we received no response. An example was a 7.5 hour excursion to tour Sorrento and Pompeii. We had 60 minutes in Sorrento and 80 minutes in Pompeii. The rest was spent in gift shops and coffee shops (no provision for lunch other than cheese tasting at a farm which just happened to sell cheese and liquor in the gift shop). The excursions experience tended to be a "hot topic" at the pool some afternoons. The more experienced cruisers indicated that Celebrity understands full well what is happening on the excursions. Lastly, on hygiene. The men's restroom outside the Ocean View Cafe was out of hand soap for the first three days of our first cruise. While there was always an attendant in that restroom on our Spring Caribbean cruise - ensuring that everything was in order (soap, hand towels, mopped floors) - I seldom saw anyone on our first cruise. The silverware and coffee cups in the Ocean View Cafe are often dirty with food particles on the forks/ knives. We usually would pick up 3 or 4 sets of silverware before finding a clean set. We mentioned this to one of the managers several different days and received a quick and insincere thanks. This was never the case in Blu or any of the other 3 specialty restaurants we tried - all was very clean and polished. We dined in 3 specialty restaurants during our 24 days: Murano, Le Petit Chef/Qsine and Tuscan Grille. All were delightful with very good food and great service. A missed opportunity would have been to have guest lecturer(s) speak on the ancient cultures and/ or architecture to which we were exposed on either of our two cruises. Some form of enrichment would have been wonderful. There was a 3 or 4 part lecture across several days on the history and demise of Broadway - perhaps this should have been saved for a New England Fall Leaf cruise. In summary, we're taking a break from Celebrity - we may try the new Holland ship or one of the slightly more upscale lines (Oceania or Viking) in the spring. The Eclipse and and overall attention to guest satisfaction has slipped. Read Less
Sail Date: September 2018
It was our third holiday with the celebrity. We chose it because of the destination and time of the year. Overall we had a nice time. But still it could be improved by better intertainment. It was good, but too American. Not enough British ... Read More
It was our third holiday with the celebrity. We chose it because of the destination and time of the year. Overall we had a nice time. But still it could be improved by better intertainment. It was good, but too American. Not enough British music. In the dining room food is not consistent. Some days very good and some completely rubbish. Not enough fresh fruit variety. We prebooked select any time dining on line long in advance but we’re moved to second seating dinner without even asking or talking to us, which I thought was very rude. Can’t comment on enrichment activities as I don’t participated in any. The dancing classes were too early in the morning for the sea day and there wasn’t any other activities available. Cabin and the crew were very good. Excursions were not very good as consisted from parts that shouldn’t been put together and for that reason there was to much time just spent on the bus. Read Less
Sail Date: September 2018
This was our first cruise and celebrity did not disappoint. We travelled Aqua Class which meant we could dine in Blu which we did every night our Hostess Cynthia was amazing as were all the staff and somellier. Our cabin was lovely and ... Read More
This was our first cruise and celebrity did not disappoint. We travelled Aqua Class which meant we could dine in Blu which we did every night our Hostess Cynthia was amazing as were all the staff and somellier. Our cabin was lovely and kept that way by Melvyn we had canapés every day as well. Bar staff were all superb especially Limesh and Vargas they looked after us really wee, I was amazed how they can remember your drinks with so many passengers to serve. The captain and officers were very visible and mingled with passengers every night. When we got off ship for an excursion Captain Leo was always there to wish you a good day, he was exceptional. Entertainment was good but not fantastic maybe we were expecting too much there was a good variety though. Alejandro the cruise director was very good or alej handsome as the captain called him. This certainly won’t be our last cruise with Celebrity you have hooked us. Read Less
3 Helpful Votes
Sail Date: September 2018
Typically, we cruise whatever line is cheapest. For our honeymoon, we decided to go up-market for our cruise, as well as take a break from the Caribbean. Celebrity Eclipse was unequivocally the best ship we have been on. it seemed our ... Read More
Typically, we cruise whatever line is cheapest. For our honeymoon, we decided to go up-market for our cruise, as well as take a break from the Caribbean. Celebrity Eclipse was unequivocally the best ship we have been on. it seemed our honeymoon status followed us everywhere. From a card, chocolate covered strawberries and champagne from the Captain, to an invitation for sail away on the helipad, to the acknowledgement by wait staff in specialty restaurants, we have never seen a cruise line so well organized and in tune with their guests. Dining was sublime. I would argue the buffet on Eclipse was comparable to the MDR on Carnival. We, for the first time ever, dined at every specialty restaurant, including the Chef's Table. Bar scene was also perfect- upgrading from the Classic to Premium package was well worth the up charge. While our cabin was mostly typical of what you would expect on any other line, it was the small touches that made Celebrity excel; I.e., umbrellas, tote bags, chocolates on the pillow. Our cabin steward, Apollo, would stop working if he heard us coming down the hall, escorting us to our room and opening the door for us.No matter how many times we seemed to unmake the bed for mid-day naps, our room was never not made up. A far cry from what we're used to on Carnival, where service is only once daily. Celebrity's entertainment was by far the best we've seen on any ship. It was a wonderful change of pace to have live music throughout the ship, from the string duo playing during embarkation, to a live combo band accompanying the production shows. It was also wonderful to not have to contend with the typical poolside racket of belly flop contests, hair chest competitions, silly dance offs, etc. Ports and shore excursions were fantastic, and the reason we came on this trip. Captain Leo ensured that bad weather would not ruin our call in Santorini, re-arranging the order of ports to ensure we could visit the island. The ShoreEx staff was extremely organized- no milling around the gangway or on the pier to find our group. Hands down the best cruise. We're ruined and can only cruise Celebrity now. Read Less
2 Helpful Votes
Sail Date: September 2018
This was our second celebrity cruise and the ship was great. We had excellent service from domestic staff and restaurant staff. The food was all excellent not always enjoyed due to sea sickness and vile weather!! Not the fault of the ship ... Read More
This was our second celebrity cruise and the ship was great. We had excellent service from domestic staff and restaurant staff. The food was all excellent not always enjoyed due to sea sickness and vile weather!! Not the fault of the ship or the exceptionally friendly and amusing Captain Leo. Sadly 2 things let the holiday, our honeymoon, down. We had poor service from most bars as the staff rarely recognised who was next at the bar often serving males first or those who shouted loudest even if they came after several others. Having paid for premium drinks we were (as on last cruise) disappointed by staff trying to give us prosecco or cava when we asked for champagne and not all bars serve all the drinks advertised. Our pool bar service was rescued by Ricky who kept us some after a few days of asking. Our sommelier at dinner Arnold was knowledgable and very amiable, never disappointing us. My final disappointment,although I don’t know what I expected, was after ticking the ‘it’s our honeymoon ‘ box we received a congratulations card and a whole 4’’ x 1’’ ship shaped fridge magnet!! Wow!! Read Less
2 Helpful Votes
Sail Date: September 2018
We took a celebrity cruise in 2017 and were very disappointed in the ship but we tried them one more time. This time we took the eclipse. It was a totally different experience. I have been on several solstice class ships before and loved ... Read More
We took a celebrity cruise in 2017 and were very disappointed in the ship but we tried them one more time. This time we took the eclipse. It was a totally different experience. I have been on several solstice class ships before and loved them. This one was no different. The ship was beautiful, the staff was was wonderful and super captain Leo saved the day when a storm almost caused us to miss santorini. He even worked with the Greek navy to make room for our ship to dock on a different day and switched our date for Rhodes so we could go to all the ports originally scheduled. Most captains would have just added a sea day instead of going through all that effort. The only disappointment was that the fish in the dining room always seemed to be overlooked. My husband, who likes “well done”seafood said it was always dry. And the chicken in the buffet also seemed dry too. My meals were always wonderful. I have another cruise scheduled on the eclipse and I know it will be fabulous. Read Less
Sail Date: August 2015
This is the first time we have been on a cruise. Good points are, fabulous staff and cleanliness, nice, basic compact room. we had concierge, which was a waste of money, and good food most of the time. Bad points are expensive and not ... Read More
This is the first time we have been on a cruise. Good points are, fabulous staff and cleanliness, nice, basic compact room. we had concierge, which was a waste of money, and good food most of the time. Bad points are expensive and not too great tours. The one in Portugal was visiting statues to photo then, on the bus to the next statue or monument, with a break to visit Starbucks or macdonalds. You want water it's 6.50, a beer 8.50 to 11 euros each. You want wifi? It's 299 euros EACH for the two weeks. You want a relaxing breakfast...lots of variety but try finding a vacant seat, it's a feeding frenzy! Be prepared to be approached every day to buy fancy dinners at expensive prices. They encourage you to buy alcohol on board to take back, but you can't drink it on board and it's far cheaper to buy from a port plus you can bring far more back if you don't buy on board. Although the cruise says its to Rome, Florence etc, they actually land at least an hours to an hour and a halfs journey away from these places. So...all in all a mixed experience, but not likely we would go again. Too expensive for what you get. Read Less
Sail Date: August 2014
Just got back from a 2 week Med cruise on the Celebrity Eclipse, so reluctantly adjusting to making my own bed and meals again etc. Having read some of the recent reviews I was a bit concerned that standards may have slipped (we last ... Read More
Just got back from a 2 week Med cruise on the Celebrity Eclipse, so reluctantly adjusting to making my own bed and meals again etc. Having read some of the recent reviews I was a bit concerned that standards may have slipped (we last sailed on the Eclipse 2 years ago, having previously cruised with P&O and Royal Caribbean) but, to be honest, we had a fabulous 2 weeks and were thoroughly spoilt. My only real criticism would be that Celebrity do need to add some imagination and variety to their itineraries, as the previous cruise had exactly the same ports as this one and their Med cruise on the Eclipse next year is also a repeat of this itinerary. I like a Med cruise and I'd love to sail with Eclipse again - but don't want to just keep repeating the same ports. I know I could sail from a European port but one of the main advantages of cruising to me is avoiding the stress and hassle of airports. I've detailed below our views on the cruise:- - Embarkation. We arrived around 12.30 and were swiftly on board and enjoying a crepe in the Bistro on 5. Bliss. The announcement that the rooms were ready came whilst we were in there, and our bags arrived about 45 minutes before the safety drill was due to start. - Stateroom. We had a Sky Suite on the resort deck, booked late on a guarantee basis for a very good price. Our last Eclipse cruise had been in an Aqua class stateroom, which I'd found somewhat cramped and lacking in storage space. The S2 suite was much more spacious, with sufficient room for the sofa bed to be utilised giving both my niece and I a double bed each night. The wardrobes were huge (and had an internal light) with loads of coat hangers, and we had so many deep drawers that we didn't actually use them all. The cupboards over the unit housing the flat screen TV also remained unused - not like us at all! The bathroom had a bath and an over bath shower, with some nice Bulgari toiletries that were regularly replenished. The towels were lovely and fluffy, but not really what I would have described as bath sheet sized so we usually took some of the pool side towels back to the cabin with us as these were bigger. Being in a suite for the first time meant we had a butler - Arun - who was lovely. We did our own packing/unpacking as we like to know where things are, but Arun was very helpful with respect to booking speciality dining for us (we had 2 complementary bookings as part of the suite "perks"), and bringing and setting out room service breakfast on the balcony table etc. Life can't get much better than sitting out on a balcony with a nice breakfast whilst watching a pod of dolphins! Arun also arrived with canapés and tea and coffee each afternoon - and these were much better than what we'd seen (and ignored) in Aqua class. They seemed to be from the afternoon tea selection in the Ocean View Café, and usually consisted of a couple of finger sandwiches, a couple of cookies and a couple of the small cakes/desserts. Ramon, our steward, and his assistant were also great - it didn't seem to matter when you left the room or how long for - it had always been cleaned and made up on your return. The chocolate covered Oreo's on the pillows each night were a nice touch, although we missed the flavoured chocolate that Celebrity used to provide. The suite itself was ideally placed in terms of access to the lifts, the swimming pools, and deck 14 for the Ocean View Café and sun loungers away from noisy children and I would happily book it again - price and funds permitting! The only negative with it was that it was under the overhang from deck 14, so the balcony was generally shaded. Having said that, the weather was plus 30C for much of the 2 weeks, so the shade was often very welcome. - Main Dining Room. We had paid the tips up front so had Select dining in the Moonlight Sonata on deck 4. We usually booked a table for 2 between 6pm and 6.30pm, and had a table next to a window on all but one occasion. We were in a section served by Iresh (from Mauritius) and Ghosh (from India), and they were both fast, efficient and friendly. Ghosh caused much amusement with his "lovely" bread, "wonderful" dessert menus and loud "ooooh's" when delivering desserts :). The food was good, varied and usually hot - and Celebrity has started to vary the dishes on the left hand side of the menu so it's not always salmon, chicken or steak as an alternative to the daily menu. I agree with other reviewers that the tables are a little close, but those sitting near us were always nice so no complaints on that score. - Ocean View Café. Buffets are not something I would usually compliment, but this one is good and the island design does seem to work to reduce queues (the only place queues regularly seemed to form was at the ice cream station!). The buffet could be busy at breakfast and lunch times as you'd expect (particularly as it was peak season and the ship was over the stated capacity of 2850 passengers), but we always found a table. The food was hot and tasty, particularly the pasta selections, and the staff seemed to clear tables quickly. - Tuscan Grill. We had a superb meal in here. Window table, knowledgeable and friendly waitress, great food (beef ravioli, chop chop salad, filet mignon), no room for dessert.... - QSine. Again - great food, great waitress, great experience - and we did save room for dessert in this one! - Staff/crew. Nice to have the senior staff so visible - and so willing to have a laugh. We watched Dancing with the Officers one evening from Café Al Bacio and it was hilarious, aided by a female Canadian passenger who was really up for a laugh and deservedly won. All the staff we came across were friendly, professional and always smiling. The staff at Café Al Bacio were under particular pressure on the last sea day when it was quite grey and there was a cold breeze. We managed to get a seat, but then were waiting for some time to be served. A senior officer was checking the situation (there was also a very long queue for takeaway drinks), asked us if we'd ordered, and got a waitress straight over when we said no. Despite being so very busy the waitress was still smiling and friendly - so all credit to her and to Celebrity. - Solarium pool. Ideal for a cool down on hot sea days and not usually busy. We were very surprised one day to actually find around 20 people in it as the normal occupancy seemed to be only around 3 or 4 people - Entertainment - fair to say this was variable. All 3 of the theatre group shows were good, but we had to come out of the show by Lindsey Hamilton as the sound levels were just too loud - my ears were ringing! The Rock Tenors were superb and earned themselves a standing ovation, and the Chinese magician was also very good. The party band, The Spitfires, were dreadful. The female singer was okay but her voice lacked power and just didn't carry. The male drummer/singer simply couldn't sing. He was awful - badly out of tune on every song. - Outside pools. Nice but always full of noisy kids. There were a lot of children on this cruise ( I heard a figure of around 500), which did surprise me a bit as Celebrity doesn't really market itself for children and the ships lack attractions such as the Rock Climbing Wall and the Flowrider that Royal Caribbean offers. It was August though, and the majority of the children were well behaved. I'll probably just avoid peak season in future - Sun loungers. We always managed to find a couple, although it was harder on sea days unless you were up reasonably early. We did see belongings being cleared after 30 minutes around the solarium pool, but clearance was a bit hit and miss near the outdoor pool and elsewhere. We did once see the pool butler clearing towels from loungers on deck 14, but he didn’t touch loungers that also had belongings on them – despite some loungers near us being left unoccupied for more than two hours. I’m sure if people were a little less selfish and cleared their belongings when not actually using the loungers availability would be more than enough for everyone. - Ports. We did the dolphin safari in Gibraltar but were disappointed to find Celebrity had switched the provider. We'd previously done this trip on an oldish wooden boat but this one was on a modern and rather bright white and yellow boat branded Dolphin Adventures. The boat travelled through the harbour to the dolphin area at a speed that resulted in a lot of the passengers on one side of the boat getting drenched from the backwash of water, the staff didn’t seem particularly knowledgeable about dolphins, and apparently 30 minutes in the vicinity of the dolphins was all that was allowed. The whole thing seemed rushed, and we back on shore before we knew it and waiting 20 minutes for the mini-buses to come back and return us to the ship. The whole excursion was certainly not the 2 hours it was advertised as being – and was much better when done on the old boat. Lots of dolphins were later seen playing in the wake of the ship when we left harbour, so it might be best to save your money where this excursion is concerned and do something else. Villefranche – tender port. We didn’t do an excursion here as we’ve previously visited Nice, Cannes and Monaco so thought we’d explore the port itself this time. The tender was trouble free as the sea was lovely and calm. There’s a nice tourist building at the arrival point with toilets etc, and once you’re through that you’re quickly on the sea front with shops, cafes and a little craft market selling handbags, jewellery, perfumed soaps etc. Lovely port, and well worth a visit. Civitavecchia – having been to Rome previously, and not really liking the thought of being there on a very hot and busy day in August, we decided instead to do the Lake Bracciano and Wine Testing excursion (it was also an afternoon excursion so we had a nice lazy start to the day). The excursion was nice, but be aware that time at the lake is limited and the emphasis is much more on the winery and the wine tasting – with 6 different wines to try. We did buy a couple of bottles of the very nice Rose wine. Livorno – we did the Florence excursion that took you for a short stop at a Leather Factory and then gave you approx. 3 hours free time in Florence itself. The tour guide was great fun, escorting us to St Croce Square and giving clear and detailed information on decent restaurants, shops, and where to all meet up again etc. Having been to Florence on a number of occasions we shopped for leather handbags and then had a pizza lunch at a restaurant to one side of the cathedral. Pretty perfect day really Genoa – we stayed on the ship whilst in port, for the first time ever. Nothing at all to do with Genoa. It was just that we’d been previously, the weather was really hot and humid, and lazing on the ship by the pool with cold drinks on tap just seemed so much more appealing….. Malaga – we did the Panoramic Malaga excursion which was very good. The tour guide had a nice sense of humour, and Malaga is very pretty. If I went back again though I’d be tempted to take the shuttle bus into Malaga and then see the town from one of the pony and cart’s that seemed to be readily available. The tour guide advised these could take up to 4 people, and cost approx. 40 euro’s. Malaga also seemed to have plenty of HoHo buses Lisbon – we did the excursion to Sintra and Cascais. The excursion itself is fine, but the traffic in Sintra in August was horrendous and was then equally bad when trying to get back to the ship from Cascais - we were back 40 mins past our scheduled time (albeit still well before the ship’s planned departure time) and had to go straight to the MDR despite having allowed, we thought, time for a change and refresh before our table reservation time. The tour guide was also the worst I’ve ever encountered. She just wasn’t interested in the tour group or the tour, and repeated the same information numerous times in an absolutely dreadful monotone voice. The Eclipse has never looked so welcome…… Ship shops/sales - found quite a few bargains on board due to the good exchange rate between the pound and the dollar. Chanel perfume and Clinique skin care and cosmetics all much cheaper on the ship than in the UK, and also cheaper than the various ports. There were some decent discounts on sale items on the final sea day, but watch what you're actually charged when they go through the till. We found a number of items had been charged at full price rather the sale price, and then had a rather lengthy debate about getting the required refunds... Disembarkation was a doddle - off the ship, suitcases collected and on our way home by 8am. Just sorry to wave goodbye to the Eclipse after a wonderful holiday. Now saving my pennies for the next cruise…   Read Less
Celebrity Eclipse Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 5.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates N/A 0.0

Find a Celebrity Eclipse Cruise

Email me when prices drop