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58 Celebrity Eclipse Cruises for the Disabled Cruise Reviews

Intro: I have to say so far for us Celebrity has been to date the best cruises my hubby and I have done. I don’t think that any Cruise line has lived up to my expectations 100% of the time, and yes even Celebrity has some faults, but ... Read More
Intro: I have to say so far for us Celebrity has been to date the best cruises my hubby and I have done. I don’t think that any Cruise line has lived up to my expectations 100% of the time, and yes even Celebrity has some faults, but when on board and talking to other avid cruisers, almost all say Celebrity beats any other cruise line they’ve been on. Embarkation: Three ships in port in Vancouver on June 2nd. The drop off area was changed so we had to go underground to do this. This incurred a lot of walking, we had to zig zag, go up then down, then up again, down again. It was the craziest embarkation we’ve done so far. Thank goodness for the porters who took our luggage right away. They can do this as we already printed and attached our boarding luggage tags, which cuts down on waiting in another line. So I definitely recommend doing this ahead of time. If you have a disability and need assistance let someone on staff know and they will help you directly onto the ship. 7/10 rating Sail Away: Live band playing on the upper deck, which I love. Really gets you into vacation mode, however they only played a few songs, packed up and left just as the party was getting started. Usually the band will do an exciting countdown as we sail under the Lion’s Gate Bridge, but this never took place. 7/10 rating Dining: Mast Grill -Lido deck 14, outside. Complimentary This was open on embarkation day, so if you don’t want to fight the lines in the buffet it was a nice, quiet spot to grab a burger & fries or a hot dog. Oceanview Cafe- Lido deck 14, inside. Complimentary This buffet area had an excellent assortment of delicious food. My favorites are the chicken & okra curries. Some of the best I’ve eaten. They featured items daily which is mentioned in your newsletter. I only ate here a couple of times as I’m not a big fan of overly crowded areas and don’t like searching for a place to sit. You can take your food outdoors, however need to go down a floor or flight of stairs if you want to eat on the outside pool deck. Aqua Spa Cafe- Resort deck 12, inside. We loved this little cafe by the indoor pool area which opts for healthier choices or light little dishes of food- complimentary, and smoothies (fee $). I kept on going back for the Chicken Salad. The Asian Noodle Salad with the spicy oriental dressing was delicious. The 1/2 Turkey Bacon Sandwich on pumpernickel bread was also a hit as a light bite. We also enjoyed the soup which you need to order. This cafe is open for breakfast and lunch. MDR-Moonlight Sonata- Promenade deck 4, inside The main dining room is open daily for lunch (and for Concierge guests on embarkation day) but I never had lunch there. This dining room is gorgeous, its white, bright monogrammatic decor gives a feeling of airiness & elegance in this large venue. We only ate here for breakfast one morning. Service felt a little slow and our breakfast was just o.k. Moreno- Entertainment deck 5 We booked this restaurant for our first night as Celebrity offers their specialty restaurants at a discount then, which is an excellent way to enjoy your first evening at sea and away from the crowds especially in the MDR. The dining venue is a bit dark, and if you’re looking for an ocean view you will not find it here. Our $35 discounted fee included an appetizer, main entree & dessert. The Diver Scallop Wellington Style Baked in Puff Pastry appetizer with Black Truffle Emulsion was definitely a favorite for our group of six. We all ordered double and they allowed us to do so. We were off to a good start, however when our friend ordered another scallop dish in lieu of dessert they seemed a little ‘put off’ by it but obliged. Sushi On Five- deck 5 Not much to write about. Ate at this restaurant on the Infinity, it was so good we so couldn’t wait to try it again on the Eclipse. Something didn’t feel right...the ambience was different, service not as attentive, we ordered the same food, but it just wasn’t as delicious as it was on Infinity. Blu- Specialty restaurant for Aqua class guests- Entertainment deck 5. Opened for breakfast & dinner - No reservations We were a little skeptical to book the Aqua class cabin, however for us it ended up being one of the highlights of our cruise & dining, that’s why we didn’t bother to venture much elsewhere. On this cruise the cost wasn’t much more but it was well worth the little extra $$ to book Aqua class. Blu’s food was exceptional for dinner, breakfast was good. There are still the daily feature items you can order from the MDR that’s not listed on Blu’s menu (appetizer: Caesar salad, Escargot, French onion soup, Shrimp cocktail & for dinner: chicken, steak & salmon). Blu has its own kitchen with about five chefs. The conception is to provide healthier meals, so the Calamari will be grilled not fried & sauces are made more like an au jus than thickened with flour. My favorite meal for dinner was the lamb shank, it was fall off the bone delicious served with a curried couscous, some ordered it with potato...I can’t say I’ve had better in any land restaurant. Also the freshly caught halibut in lobster broth, tender and moist, so good. The best desserts by far was the Creme Brûlée & Apple Pie. Don’t even bother with the Cherries Jubilee, it was just plain awful. Overall dining rating 9/10 Drink Package: We at first decided not to purchase the drink package on this cruise as it was costly and when pre-purchasing online each person in a cabin has to purchase the package which would of been about $950 USD for both of us for the seven nights. Since I hardly drink we felt this would not of been worth it for this cruise. Also the drink package option included in the fare price package that was offered worked out to be more expensive than purchasing it separately which seemed a little odd to me. We instead opted to gift ourselves a $450 onboard credit to cover the majority of our alcoholic beverages. You can pre-purchase this online which is a great way to budget your spending and not get hit with such a huge bill after cruising. Once onboard staff are always trying to get you to purchase dining, drink & other packages. We told the waiter trying to sell packages that we didn’t purchase the drink package as we had to buy two and I’m not an avid drinker so it’s not worth it for us. He told us that yes online you have to buy for each adult in the cabin, but when on the ship you only need to buy for one! WHAT?? My husband immediately purchased the package for himself which was well worth it for him. Entertainment: Excellent from the comedy to the shows we enjoyed them all, some a lot more than others. We were lucky enough to see Jeffery Allen performing as Elton John. Incredible! This was by far my absolute favorite and the comedy on board made me laugh so hard my stomach hurt. 9/10 Rating Activities: Lots going on all over the ship from music, dancing, & mini performances by Celebrities onboard dance crew. Some things I wanted to do overlapped others. I really enjoyed the trivia in the observation lounge. Being an Aqua class guest also gave us privileges to use the Persian Gardens for free. The Roman beds (warm tiled beds) were a very relaxing way to spend a few hours in peace and quiet. You also had access to use the sauna and steam room. 10/10 rating Excursions: Didn’t do any booked excursions this trip. Juneau & Ketchikan have stores right off the peer so walking is easy. Go to an onboard seminar for information on the port and receive coupons for shopping and free gifts. If you need help going up the steep, long peer they will assist you. If you like to shop, go to Creek Street while in Ketchikan. It’s a lovely walk over wooden bridges and creeks with cute touristy shops in charming old buildings. Choose to shop or see Mendenhall Glacier while in Juneau or take a tour of the Alaskan Brewery. Shore excursions can be booked with many different tour operators. Just make sure they have a ‘back to ship on time’ guarantee. When booking third party excursions be very aware of the time the ship gets into port. This doesn’t mean you can get off at that time. It can take up to approximately 2 hrs from when a ship docks to when your able to disembark. Not to mention the crowds of other people also trying to disembark, so leave time for this. Service -Blu- Staff that served us here were exceptional! A big thank you to Dan, Maria Hugo & “Z” ( can’t recall his full name). Their personalized service goes beyond words. No matter where they were working on the ship they always spotted us and came over to assist since we were traveling with 2 people with slight disabilities. I was pushing my friend in his wheelchair to the cafeteria for lunch and never had to look for someone to help us carry plates etc., staff appeared from nowhere and insisted to help us each time without me ever asking. Another time our friend got lost in the cafeteria (yes it’s that large) and Maria (waitstaff at Blu) recognized her, helped her with her plate. Searched and found us and brought her over. So far the best service I’ve experienced on a cruise. Are there some areas on board that I felt service was lacking? Absolutely...The Sunset Bar. Two guys, rude to guests and each other. Arguing in front of us, one demanding an apology from the other. Time to get off the ship guys! -Pushing sales- You’re bombarded when you get onboard. They want you to purchase drink, dining & spa packages etc. I get it, sales are important to most business’ small & large, but it’s really overkill. We would just kindly say no thanks. Cruise director- Lauren was amazing...that’s one hard working lady. She was seen everywhere and always seemed to invest time interacting with passengers. On HAL cruise last fall we only saw our cruise director once, I was actually starting to think maybe there’s not even one on board and then there he was standing by the piano, having a drink wondering when the day was going to end. I’m not going to take away from those who went above and beyond in service, so I’m rating Service 10/10 Overall: Celebrity seems to have the right balance with things to do, dining and entertainment. No wonder it appeals to age groups in their late 20’s and up. If your looking for an elegant, upscale cruise that’s not too ostentatious then Celebrity’s for you. We love everything from the size, beauty and cleanliness of the ships, to the quality of food and service we receive. Read Less
Sail Date June 2019
Everything from the staff made you feel like you were part of the family. I lost my Father while I was on the cruise and the staff were very kind to me. I had one breakfast in the main dining room and a few lunches while we were in ... Read More
Everything from the staff made you feel like you were part of the family. I lost my Father while I was on the cruise and the staff were very kind to me. I had one breakfast in the main dining room and a few lunches while we were in ports and the food was great. Eating in a suite guest private dining room and Michael's Club were a nice touch for suite guests. At anytime you could ask a crew member for advise and they were happy to answer you. Great comedians and other productions were spectacular. There is a lot of perks for suite guests which is the first time I have been a suite guest and hopefully not the last. The ship was very clean, the cabin was great, dining many options to dine at. I travelled with a friend. This was her first cruise and won't be her last. See Celebrity in 2020. Read Less
Sail Date May 2019
Having cruised across many different venues, this cruise offered something different in an area of the world we had not yet explored. Going in January meant it was summer but the weather was a bit colder than many people expected. We ... Read More
Having cruised across many different venues, this cruise offered something different in an area of the world we had not yet explored. Going in January meant it was summer but the weather was a bit colder than many people expected. We brought the right clothing but some must have expected beach weather. As always, Celebrity's service, food, entertainment and ambiancwe were great. They had many different excursion options, but not a single one provided support for handicap people. I use an electric scooter and the tours did not accommodate it. But we were able to find tours in every port that supported our needs. Often these were private taxi tours that were designed just for us. Celebrity did do a good job of getting me on and off the ship, even in tendered ports. This was greatly appreciated. This cruise highlighted seeing wild life (e.g. pengiuns, sea lions, sea birds and even an occasional whale). You would not see this scope of wild life anywhere else. It also took us to cities that have unique cultures and ways of life. It was very educational. Overall it was a vey good cruise. Read Less
Sail Date January 2019
This was a trans Atlantic and it made stops in Ponta Delgado, Waterford, Cork, and Dublin, Ireland. We initially signed up for the following cruise to Ireland, Iceland and Shetlland Islands then decided to give this a try, our first trans ... Read More
This was a trans Atlantic and it made stops in Ponta Delgado, Waterford, Cork, and Dublin, Ireland. We initially signed up for the following cruise to Ireland, Iceland and Shetlland Islands then decided to give this a try, our first trans Atlantic. It was a great decision. We had a very smooth crossing, way smoother than the follow on cruise. The guest entertainers were outstanding, especially Jane Curry, a singer/comedian. Her show was SRO. The Beyond the Podium speakers were also informative and entertaining. There were so many activities it was hard to decide between them. There was music throughout the ship and it seemed at all times. The CD Eddy Jenkins and the Activities Manager, Giuseppe were hilarious together and made the cruise so much fun. The service in all venues including the Oceanview was very good. Food was very good to excellent. In lieu of an included beverage package perk, we decided to take advantage of a price drop after final payment and upgraded to a Sky Suite. With lots of sea days we really appreciated Michaels Club. I loved their afternoon tea and there was usually live music to accompany it. Manuella the Michaels Club Concierge was so helpful and Neville, our evening bartender was so accommodating. Eddy Jenkins took the usual Celebrity entertainments and enhanced them. For example, the Silent Disco became the Battle of the DJs. There was an evening of ABBA with dancing and a sing along, so much fun. This is by far the best cruise we have taken. With so much entertainment you didn’t even notice the 7 days at sea before we hit land. We liked the atmosphere and the attention of the waiters in Luminae but now know we prefer the more creative dishes in Blu. However, for a 15 night cruise with so many sea days, the extra cabin space and Michaels Club was appreciated. Read Less
Sail Date April 2018
We chose this cruise as we wanted an eastern Caribbean and southern to islands we have yet to explore and found this 14 day cruise. Little did we know that there is nothing for entertainment on this ship for anyone under the age of ... Read More
We chose this cruise as we wanted an eastern Caribbean and southern to islands we have yet to explore and found this 14 day cruise. Little did we know that there is nothing for entertainment on this ship for anyone under the age of 60!!! The music is ideal for big bands, waltz and such which were popular in the 40's and 50's! Then we upgraded to get the water package as my wife needs water for medical reasons. But we were only able to get 1 bottle at a time and it was nearly an act of God to get more than that at a time! Like water is more precious than gold!!! And on a cruise that costs this much to get a case of flipping $10 water? Then have to wait until bedtime every 2-3 days to get it at that! The excursions are decent though over priced. You can do better and save money on your own shore side. Then the food. It was good, not exceptional, but they are on a schedule and take the food down by 10 pm every night no matter what! Then by 1030, the flipping ship is a near ghost town!!! Our ship was loaded with walkers and scooters and everyone over 60 thought this was wonderful as it isn't a party ship like the others and they can relax, take their naps daily and play Scrabble and cards daily and be in bed by 9 to 10pm and not have any partiers keeping them awake! Horrible cruise that I thought would never end! I will never cruise on Celebrity ever again! This is a cruiseline for old people that want quiet and no kids!!! Their whole idea of fun on sea days was name that tune! From the 40's, 50's and 60's!!! (ARE YOU FLIPPING SERIOUS???) Read Less
Sail Date April 2018
I had a 14 night cruise as a 25 year marriage gift from my wife. We ad been looking forward to 2 weeks of relaxation on Celebrity Eclipse around the Caribean islands. We had stateroom 1158 on 10th deck. It was a consierge stateroom and ... Read More
I had a 14 night cruise as a 25 year marriage gift from my wife. We ad been looking forward to 2 weeks of relaxation on Celebrity Eclipse around the Caribean islands. We had stateroom 1158 on 10th deck. It was a consierge stateroom and should be one of the better ones as should the ship. We were impressed about the ship - the stateroom and the view over the see. We had a great welcome lunch in the main restaurant. Everything was promising for the next 2 weeks. However when getting to bed the nightmare started. The cabin had some huge vibrations which made it impossible to get a good nights sleep. When complaining to guest relations we were told that the ship was fully booked and could not offer us another room. After a week we had a new room without vibrations and could finally sleep but by now the lack of sleep for a week and the fact that we could not relax in the cabin made our fantastic cruise a nightmare. We were told thcat this was quite normal but that the heavy vibaitions would migrate to other rooms on the next cruise and they could never predict where it would hit. I do not believe this explanation - why didnt it move the whole cruise? After some heavy negotions we were compensated with an amount we could live with. The compansation was as a discount on a cruise with Celebrity Cruiseline. So if we want to use the compensation we have to make another cruise with them. I we dit not have the discount I would say: NEVER CELEBRITY AGAIN. The staff - the food was wonderful and saved our holiday outside our room Read Less
Sail Date March 2018
14 night Southern Caribbean Cruise – Miami 04/03/2018 This was our very first cruise, we travelled with friends who had also never cruised before, only spoken to friends who were seasoned cruisers. So it was with some ... Read More
14 night Southern Caribbean Cruise – Miami 04/03/2018 This was our very first cruise, we travelled with friends who had also never cruised before, only spoken to friends who were seasoned cruisers. So it was with some trepidation, that we embarked on our first Caribbean cruise. Our trepidation in vain, when we arrived at the check-in desk. From that point to arriving at our the state room the embarkation couldn’t have been more simpler. For the 14 nights on board, the service from all the staff was exceptional. Our room attendant Jose, was superb, the waiting table staff in the dining rooms was also exceptional, knowledgeable about the menu’s and the wine lists, the bar staff all around the ship were all first class. The ship its self, exceeded expectations, pictures online didn’t do it justice. We spoke to many people on-board during our vacation, and all said we has “ set the bar high” for our first cruise with Celebrity, so I guess we will be booking our next cruise with Celebrity. There are a couple of things I would mention as some constructive criticisms. The shore excursions are expensive, Try some of the local taxi drivers on the islands, far more flexible with timings form coming back to the ship if you don’t want to stay on the beach all day !! The internet package is expensive for the Wi-Fi service you receive, very poor in places, especially in the state rooms where most people would want to make their private calls / facetime family back home, this is the one place where Wi-Fi should be easily available. The Classic drinks package does not cover enough of the basic drinks people would normally have, which then forces customers to upgrade to the premium package, an understandable move by Celebrity, but customers should be told or give a sample of the drink packages menus when booking their trips. I booked through Igloo.com, who when questioned said the Classic drinks package would suffice, it didn’t by a long way, we ended up upgrading to the premium drinks package. All this said, the whole trip was exceptional from beginning to end, a truly brilliant vacation, and a wonderful experience. Thank you Celebrity Cruises Read Less
Sail Date March 2018
We were reading about some good deals and wanted to go to some Islands that we have never been to in the southern Caribbean. The deal we got wasn't as good as we expected, however the trip was amazing. We did make a last minute ... Read More
We were reading about some good deals and wanted to go to some Islands that we have never been to in the southern Caribbean. The deal we got wasn't as good as we expected, however the trip was amazing. We did make a last minute reservation. We really needed a handicapped room. One was not available so we got an inside wheelchair accessible room. We did have to climb around my husband's scooter. Also, the saddle in the doorway was not accessible when we got their. Their wonderful maintenance team did build a ramp for him in no time. What disappointed me was the coffee shop. In order to have a cup of regular coffee I had to go to the buffet. I am not into specialty coffees and if I were, the prices are ridiculously high. The buffet is a little far to go just for a cup of coffee. The casino, which both my husband and I patronize frequently needs to have $5.00 tables open in the evening. Instead, they have $10.00 and up minimum tables open, but nobody playing. What a waste of manpower. It should be up to individuals sitting at the table to decide how much they want to bet above a $5.00 minimum. In most cases they raise to $10.00. Three card polka becomes extremely expensive if is has a minimum of $10.00. There were a lot of people who wanted to play in the evening, but decided not to because of the cost. Just a thought on how you can keep more people in the casino. The Quisine was a lot of fun and Murano was excellent. A big disappointment was that we booked thinking that we were getting the advertised perks. However, after we did book we learned that the inside cabins got nothing. There were no outside accessible cabins available even though we requested. Totally disappointed about not getting any perks. I will be more vigilant in checking the next time. Based on that option, I might cruise a different line. Read Less
Sail Date March 2018
First Time Celebrity. Several Holland America, Norwegian, Carnival, Royal Viking. This was the best of the best. Food was simply delicious. Entertainment was amazing. Cabin was very comfortable. # 6303. Staff were so down to earth and ... Read More
First Time Celebrity. Several Holland America, Norwegian, Carnival, Royal Viking. This was the best of the best. Food was simply delicious. Entertainment was amazing. Cabin was very comfortable. # 6303. Staff were so down to earth and friendly. This is a great ship. Love the lay out of the vessel. I highly recommend this cruise line and this particular ship. We enjoyed all the ports of call. I cannot say enough about how happy we were to have been on this 14 day trip. This was more adult orientated. Only one child on board. We purchased the beverage package, and the unlimited WiFi. Yes, I would travel with Celebrity again . The ship was spotless. The gym was amazing. Loved the pools. Hot tubs, could have been a bit warmer. I think the show's onboard were some of the very best I have ever seen. Look forward to more travel ! Read Less
Sail Date February 2018
We enjoy all the sea days and activities on transatlantic cruises for a relaxing and comfortable vacation. My husband is partially handicapped so cruises with a lot of ports are difficult for him. The crew was very helpful and supportive ... Read More
We enjoy all the sea days and activities on transatlantic cruises for a relaxing and comfortable vacation. My husband is partially handicapped so cruises with a lot of ports are difficult for him. The crew was very helpful and supportive of his needs. We upgraded to Aqua class for this cruise and were not disappointed. The food and service in the Blu dining room were superb. The entertainment was excellent with good variety and quality. Our cabin steward was the best and went out of his way to make us comfortable. The lectures were not of interest to us but there were plenty of options available to keep us busy during the day. The Captains Club activities provided good socializing opportunities and Maila,, the hostess, was kind, helpful, available and did an excellent job. The Elite lounge for the evening socials was packed and very difficult to find seating. Perhaps by extending the hours from 5-8 the early diners could use the first hour and the later diners would be more able to find seating for cocktails before their dinner hour. We would certainly travel again on the beautiful Celebrity Eclipse. Read Less
Sail Date October 2017
Late booking secured excellent deal with adjacent balcony cabins and inclusive drinks package for 4 adults. A beautiful Ship in excellent condition. The most visible and charismatic Captain we have ever had on 10 cruises - his ... Read More
Late booking secured excellent deal with adjacent balcony cabins and inclusive drinks package for 4 adults. A beautiful Ship in excellent condition. The most visible and charismatic Captain we have ever had on 10 cruises - his charm and hospitality permeated through all the officers and the entire crew. The fastest embarkation and disembarkation we have ever experienced - superbly organised. Excellent wheel-chair assistance from car to lounge on ship on departure and the reverse on arrival. Excellent clean cabin with attentive room steward and cleaner, Plenty of quiet space around the ship and excellent on-board facilities. Great entertainment and shows. Singers, Dancers, Juggler, Comedian, and other shows - plenty of space in theatre with no queues, Wonderful food well served, huge choice, lovely main dining room. Despite 2800 passengers - it never felt crowded. One small niggle was the Lisbon City Tour by coach organised through Celebrity - a very poor guide, the route was not clearly described and the coach did not stop at the main sights in Lisbon. We should have arranged our own tour by taxi. The city looked wonderful. Read Less
Sail Date September 2017
After spending a disappointing night at the Grand Harbour Hotel in Southampton for a pre cruise stay, we had a very easy journey to the ship, where we could park a couple of minutes walk away from the terminal. Embarkation was really ... Read More
After spending a disappointing night at the Grand Harbour Hotel in Southampton for a pre cruise stay, we had a very easy journey to the ship, where we could park a couple of minutes walk away from the terminal. Embarkation was really easy, with no lines, and we only had to wait fro around 15 minutes before boarding began. We have sailed on Eclipse before, and once again we were delighted to be back onboard. The ship is beautiful, with grand public areas and great levels of customer service. From the welcome champagne, to the exquisite food, Celebrity really do know how to roll out the red carpet! We were staying in a Concierge Class Cain 9296, midship with a balcony, and as the cabin is on the bump off the ship, it has a larger than average balcony, which gives some much welcomed extra space to relax on. Celebrity are very keen on trying to convince guests to upgrade at every opportunity - drinks package upgrade, dining package upgrade etc are all available, and while the crew are not overly pushy, they are keen to try and encourage you to purchase as you board. We upgraded our drinks package to the premium alcoholic package which allowed us drinks up to $15, and a 5 night dining package. Celebrity Eclipse is one of the older solstice class ships, and as such does not have so many dining choices as Silhouette and Reflection. In addition to the Moonlight Sonata MDR, Ocean View Cafe and mast Grill, there are the familiar speciality restaurant options of Murano, Qsine, Tuscan Grill, and the new addition of Sushi on Five, which replaces Bistro on Five. The quality of the food in each venue is wonderful, and generally the service in each venue is good too. The service varies according to the venue, with MDR being more hurried than the speciality venues, but there did seem to be a lack of consistency in the speciality dining venues - and seeing as Celebrity charge twice as much as some of their competitors for speciality dining, they really need to focus on getting this absolutely right. There are silly things that are not delivered consistently across the fleet, and it does make it feel a little like there are corners being cut. The onboard entertainment was good, with the guest entertainers being a particular highlight, especially the insanely energetic Jayne Curry, and X Factor finalists the McDonald Brothers. Celebrity are clearly trying to offer something for everyone, and as a result there were some nights when the onboard entertainment really failed to appeal to us. The other real let down, was the house band. Lethargic, and seemingly disinterested on performing, they really were a low point. Read Less
Sail Date September 2017
What can I say, just outstanding. The staff were friendly and worked so hard and a special mention of our waiter and assistant waiter on table 219, Jason and Pande and Aleks the Sommelier. Didn't see much of our cabin steward but ... Read More
What can I say, just outstanding. The staff were friendly and worked so hard and a special mention of our waiter and assistant waiter on table 219, Jason and Pande and Aleks the Sommelier. Didn't see much of our cabin steward but when we did see him he was lovely and kept the room immaculate. The food was exceptional ,one comment though that I think it needs to have more variety on it as it didn't change that much, still had Filet and Chateau Briand and my husband loved the escargots. The ship was beautiful as we expected, could do with some more lifts as they were extremely busy at certain periods of the trip but that was no big deal. Eddie the entertainment director was fabulous as was our Captain "the voice from above", certainly was very visible and mixed with all the passengers which makes a change. The shows were excellent as were the individual acts that came on, Jane Curry was terrific as were the McDonald brothers. The tours were good although the storm in Rome put a slight dampener on things but that's not Celebrity's fault. My husband and myself loved everything about the cruise that whilst on board we booked the next one, roll on September 23rd next year. Read Less
Sail Date September 2017
We had not cruised since my husband became ill a few years ago. Now he must dialyze, so travel is difficult. We found this cruise offered through Dialysis at Sea, and as we had not done a Baltic cruise, we thought we would give it a try. ... Read More
We had not cruised since my husband became ill a few years ago. Now he must dialyze, so travel is difficult. We found this cruise offered through Dialysis at Sea, and as we had not done a Baltic cruise, we thought we would give it a try. The crew were very friendly and attentive. Likely the tone of the ship having been set by the very friendly, and very present, Captain Leo, who attended our Cruise Critic meet and greet, the first captain we have ever seen to do so! The ship is clean, the public bathrooms are routinely attended to, and when entering the dining room or Lido buffet usually a staffer quirts hand sanitizer into your hands. Since my husband is vulnerable to infection we appreciated this touch. Unfortunately on the last formal ( smart chic or whatever they call it now) night we were already seated at a table of 8, when a woman who was very ill was seated beside me. She sniffled, coughed, and blew her nose loudly beside me and tried to talk to me, leaning toward me because she was hoarse. She was flushed and running a fever, admitted she couldn't eat, and said she only came to dinner to accompany her husband! Although we all at the table by this time had suggested that she should go and rest in her cabin, she did not leave. 48 hours later, and just before the end of the cruise ( right on cue) I became ill. One week on I am struggling with a sore throat, coughing, and feeling terrible. All this and trying not to give it to my husband. So.... There is one thing more I would encourage the dining room staff to do - there should be big signs outside the dining room and buffet saying, "If you feel ill, please do not enter the dining room. We would be happy to bring your meal to you in your cabin". Which brings up the issue of room service. The room service menu is very limited. To get food that would make a meal one has to pay surcharges on each item. And there is no room service the last morning of the cruise! The buffet and dining room were posted to open at 6:30, but we had to get off at 7 to take our transfer van to the airport. I should mention that our transfer and the air flight was arranged though Choice Air by Celebrity, so this was not something we had arranged ourselves. Fortunately we decided to check the Deck 14 buffet at 6 am, hoping some food had started to be put out, and were able to grab some bread, scrambled eggs and sausage as it was arriving on the steam tables. The food in the main dining room was good, so we did not feel the need to use any of the specialty dining. Also my husband often was not feeling like eating after his dialysis, so only wanted small amounts of food in any case. We rarely used the buffet on Deck 14, but when we did there was a very excellent selection. I did try the Indian food up there, and it was very good. Dialysis at Sea is expensive, but it was the only way we could cruise. We had to cut short some port days, or not go ashore on others, because my husband had to dialyze. If other dialysis patients are reading this, please know that the days and times to dialyze are set by the management company in Florida. You will find that there is no consideration if it is a port day or a sea day. You are assigned times and a dates, and they are not changeable, you have no choice in the matter. However despite the limitations, we had a successful cruise. Read Less
Sail Date August 2017
We were suite guests, having travelled on the Eclipse before in a different cabin. Not a cheap hobby but goodness me it was worth it. Effortless check-in. Plenty of space to relax in. Lovely cabin staff including the splendid Butler that ... Read More
We were suite guests, having travelled on the Eclipse before in a different cabin. Not a cheap hobby but goodness me it was worth it. Effortless check-in. Plenty of space to relax in. Lovely cabin staff including the splendid Butler that is shared between various suites. Use of Michael's Club, a quiet venue with excellent helpful concierge and bar staff. And the Luminae restaurant, where we had outstanding food and service throughout the cruise. The entertainment we saw was very good, and the ship was clean and well presented. The difficulties we had because of recent engine upgrades (causing ship-wide rattling at some speeds) were resolved very cheerfully. I hope the engineering crews find an answer to that one soon. What could do with improving? The Ocean View cafe. Somehow the quality of the food had dropped from last time, and the staff seemed mostly disinterested. Fabulous tours with Celebrity Excursions, with only one exception (not their fault). Well worth it, from our point of view - although we did go independent when we knew a city well. Over the years, we have stayed in classes from ocean view, balcony, concierge, aqua and now this. Can't fault any of them, really. Well done, Celeb. Read Less
Sail Date July 2017
We cruised in the eclipse last October and booked this one while on board. Everything about it lived up to our expectations. The crew could not be more helpful. The service was excellent and the food second to none. Loved it. We ... Read More
We cruised in the eclipse last October and booked this one while on board. Everything about it lived up to our expectations. The crew could not be more helpful. The service was excellent and the food second to none. Loved it. We booked excursions with outside company so cannot comment on the ships excursions. St Petersburg was lovely although two days travel was a bit full on especially as we had two days in Stockholm and a day in Tallinn back to back, we needed the sea days to recover. All in all an excellent time on board. We did have a disabled suite which does make a difference to us, my husband cannot walk at all so we need the space and wheelin shower. Everything that goes with the suite, Michael club, and luminae restaurant does make it that little bit special. We would diffinate book with celebrity again. Read Less
Sail Date July 2017
booked an assessable cabin for my husband and self on Baltic cruise 16 July.. Cabin 3104 was wonderful with wide doorway, automatic entry, large wet room, and roomy cabin space. Plenty of room also to move around the ship, with, ... Read More
booked an assessable cabin for my husband and self on Baltic cruise 16 July.. Cabin 3104 was wonderful with wide doorway, automatic entry, large wet room, and roomy cabin space. Plenty of room also to move around the ship, with, helpful staff, and of course lovely food. Must mention friendliness of Captain, and we enjoyed his daily news, . The places we visited were very interesting with the only downside being the cobbled streets especially with a wheelchair in Estonia Went on organised ship tour around St Petersburg, again suitable for disabled. The theatre had a good number of places for wheelchair users and companion, and the shows themselves were brilliant, and of great variety to suit all tastes Cruise entertainments manager, Sue, was the tops, and was always to be seen greeting people around the ship. Embarkation was swift , as was our departure from ship. Will look to do this cruise again. Would highly recommend this ship. Came home refreshed and happy.. Read Less
Sail Date July 2017
We chose this cruise because it was an area we wanted to travel to, and also to experience a new cruise for us, as we had heard some good reports. As my wife is disabled and in a wheelchair, my comments are based on the suitability of ... Read More
We chose this cruise because it was an area we wanted to travel to, and also to experience a new cruise for us, as we had heard some good reports. As my wife is disabled and in a wheelchair, my comments are based on the suitability of the vessel for the two of us. First impression on arrival on board were quite good, although the crew member who showed us to our cabin did not know their way around. A lot of thought had gone into the design of the disabled cabin, and this was explained to us very well by the cabin steward. The ship then held its safety briefing for passengers. UNFORTUNATELY they did not check that all passengers could see the video being shown or that they could see the crew member putting on the lifevest Also there was nothing in the briefing to or about what disabled passengers should do in the event of an incident. This was reported to a crew member at the time, but no action taken. We later had a meeting with the safety manager who referred us to the safety video in the room, but there was nothing there either or on the back of the cabin door. He informed us that they had 2 regulations on board that covered our issue but either could not or would not tell what they were. He thanked us for our comments and said he would look into the issue and feedback to us. We had to ask on each of the last 3 days of the cruise before we had a response in writing, and this only said that management had discussed it and the issue has now gone to their head office, so far no further feedback We found that the corridoors between cabins were wide and the best we have experienced with a wheelchair, also the space between tables in the buffet and also between food counters in the buffet were excellent It was a shame that there were no labels for a wheelchair passenger to read so that they knew what hot food was on offer, and also no trays for use by wheelchair users or their carers. In the theatre there were ample allocated wheelchair spaces. The staff appeared exceptionally friendly, and we also received the impression that staff on the gangways had actually been trained on handling wheelchairs, which is very unusual. There did seem to be quite a few reminders of things happening on board, this for us was bordering on the holiday camp atmosphere. The standard of shows was average to good although some items were unique. And the organisation of shore trips was superb even for wheelchairs users. Overall this cruise for us was in many ways very enjoyable, but was spoilt by lack of communication of essential information like safety information and was the food choice. was. Read Less
Sail Date June 2017
I chose this cruise because of the 3 days in France, I could hire a car and drive up to Dieppe from Le Havre. The coastal road drive was lovely and we had beautiful sunny weather and finished the day with a drive over the bridge to ... Read More
I chose this cruise because of the 3 days in France, I could hire a car and drive up to Dieppe from Le Havre. The coastal road drive was lovely and we had beautiful sunny weather and finished the day with a drive over the bridge to Honfleur. Alas our day in Cherbourg wasn't as kind weatherwise and Celebrity took the decision to miss out St Peter Port because of rough seas and poor forecast. So we arrived in Cherbourg a day early and as this Monday was a Holiday day - mostly the shops etc were closed. Some folk returned to the ship complaining about this but it didn't bother us as I knew we would at least find a cafe. We did however lose out private tour to Mont St Michel. We did miss the museum though right by the dock which friend on the ship told us was marvellous; a must for next time. I got ahead of myself so should start at ...... embarkation went as smoothly as usual. The care taken of disabled people at Southampton port cannot be faulted and all credit and grateful thanks to the small army of men who collect you in a chair and whisk you though security (very thorough - thankfully) then through registration etc and then onto the ship where after receiving the flute of sparkly stuff it was off to Cafe al Bacio. After a delicious alcoholic coffee (I had a few of those as I had upgraded to the premium package) we got to our room just after 1pm. It was 2 doors away from last year's room so I knew it suited us well. Room 8191, balcony room with bed by the window. I think our cases were there in the fastest time ever and we had the room organised and clothes unpacked well before Muster drill. Muster drill wasn't quite as smooth as usual - we watched a video which was ok though I didn't see the need for screen after screen in other languages - it could all have been printed on one screen and then some time was spent whilst the staff located a lifejacket to give a physical demo. Anyway it was eventually over and we made our way to the Sunset Bar for the sail away from Southampton. Alas it was a touch cool and windy and quite a few people missed it. I was disappointed to miss a few of the folk who had been posting on the roll call, some had been on other cruises with me and I never managed to see them. I even wonder if "KevininYork" even exists! We had Select dining and it ran extremely smoothly. We never had to wait, due mainly I feel to the kindness of the young lady on the wait desk who knowing I have such mobility issues saw us seated extremely promptly. The waiting staff in the restaurant are really professional whilst being friendly and helpful. All are extremely good at their jobs and make the dining experience just great. We usually had a table for two but when we wished to dine with friends that was quickly organised too. We had some extremely good meals too starting that first evening with prime rib - just delicious. Alas I only managed the creme brulée once during this cruise - I couldn't keep up with the food! If I had breakfast I found we could bypass lunch and if I ate light breakfast then lunch I could not do dinner justice. There were folk who would add a salad course to the evening dinner and that was fine plus adding little extras to the dessert course and the staff would cheerfully supply it, The Sommeliers kept the wine coming replenishing glasses even before necessary! The Oceanview had the usual plenty of choice. Most days I had a delicious mushroom omelette with some French baguette. I also ate breakfast in the Aqua Spa cafe which is an underused and overlooked, very nice venue. The staff keep the Oceanview clear of used dishes very efficiently and on many occasions the staff helped me with my choices to my table. It is lovely to see that the Celebrity staff maintain their excellent record of customer service and friendliness. So full marks to Celebrity on the catering front. The bars..... well I remember the Martini bar being a little more lively on previous cruises but the service was good and drinks...delicious. With only 2 sea days on this cruise we didn't get to engage too much with onboard activities. Our room was great - we never heard any kind of noise and were right by the elevators. Our room steward was lovely, Bagus, and he kept the room well for us and was unobtrusive. He was also very understanding when after I had managed to spill nearly an entire cup of coffee all over the bed, he had to change the whole bedding ! I felt really guilty about that. I love the Celebrity cabins with the lovely large beds and great shower cubicles and bathrooms. We only went to a couple of shows. We watched Mike Doyle and Steve Womack, both very good at what they do. The vast majority of the audiences enjoyed their acts. The shows were of course introduced by the excellent CD Sue Denning. Her energy rate shows no sign of flagging and again she is a huge influence and personna around the ship. Quite how she remembers previous cruise members I do not know but all credit to her professionalism. I chose this cruise because of the ports. I wish Celebrity did more French ports. We did a lovely cruise a few years ago on the Constellation which had an overnight stop in Le Havre and one in Soulac sur Mer, port for Bordeaux. I would love to see these ports amalgamated into a Southern Spain and France cruise as I am running out of itineraries from S'hamton with Celebrity. We did a ship's excursion to Ghent which was very well run and interesting. The canal boat tour in Ghent was lovely. The other excursion we did was in Cork. I do have to say the information wasn't too accurate for this as it was described as "mild" but in reality the guide announced there was to be a 45 minute walk when we stopped by the University. This was news to many on the coach and we decided it wasn't practicable for me. Another guest returned to the coach after they left so not for him either. I should probably have gone to the desk to have a word with them as it isn't very fair not to let Celebrity answer the criticism. I also felt that particular excursion would have been better visiting an Irish pub for an Irish coffee and not the rather soulless hotel we called at. In Greenock a friend of mine came to collect us. I had enquired could we maybe see to getting her a guest pass as I would have loved to show her the ship but apparently that wasn't possible. However when we did meet her on dockside she told us that people had been getting passes and had been going onboard. I feel Celebrity lost an opportunity there as my friend would definitely be a suite guest were she to chose to travel on a cruise with her partner. She took us to the seaside resort of Larghs and the world famous ice cream parlour Nardini's ....even though so well fed on the Eclipse we couldn't resist treats there. In Liverpool my daughter brought my car and I had arranged to take a couple I had met up with on the roll call on a tour of the city. I have done this before for friends and family and have got the itinerary down to a fine art. We managed to get to every site either before or after other tours so I was quite pleased at that as my Floridian friend got a clear view and time to take her photos. We did a full day of leisurely sightseeing. What was so wonderful about this day was the welcome the port of Liverpool gave the ship!!! We were greeted with a Sergeant Pepper's band whose playing and singing would put many a show to shame - they were brilliant! The Mayor of Liverpool was there ....and apparently came on board as one of the Guest Relations staff told us she had had her picture taken with him! This gave the many Americans on board a tremendous impression of Liverpool! I loved the sail into the city as it gives a different perspective and when it came to the sail away the port even outdid its welcome! The band played.... the dock busied up with spectators to watch the ship leave...... waving and cheering and then..... they had 3 cannons which exploded with blue and white "ticker tape" sending it high into the sky. The dock side staff all had large foam "hands " to use for waving and a fire fighter's tug chugged in and the crew lined the dockside to wave us off and did a can can ! Our captain responded with a series of blasts of the Eclipse's horn and I have to be honest I got quite choked up! The reaction of the ships' passengers was one of sheer delight in the experience and people were talking about it for days. I feel Liverpool had to be a highlight for many people on that cruise! I wish Celebrity had made Liverpool its future home rather than Dublin.... I feel they have lost a march there ! We had lovely greetings and help from the ladies at St Peter Port,Guernsey, all of whom seemed very proud of their island and were keen to promote it. We enjoyed Amsterdam, having been there many times we knew where we wished to wander and it is nice to sail to walking distance of a great city. It was a shame it was a drizzly start to the second day. So a good itinerary but I am now struggling to decide where to go in future if choosing Celebrity. I don't feel like travelling to Dublin to take the ship as S'hampton is easier. It is going to be a problem for me. Leaving the ship on the last day well Celebrity has this down to a fine art. We were helped off the ship and collecting luggage and a taxi to the station was a breeze. Read Less
Sail Date June 2017
Our friends wanted to take a holiday cruise so we joined them. We're frequent Celebrity cruisers so we knew what to expect. We were able to get a cabin credit, Classic beverage package and free gratuities so it made the decision easy ... Read More
Our friends wanted to take a holiday cruise so we joined them. We're frequent Celebrity cruisers so we knew what to expect. We were able to get a cabin credit, Classic beverage package and free gratuities so it made the decision easy for us. If you've been on a Celebrity Solstice-class ship, everything will be familiar to you. The variety and quality of the food was excellent as usual. The theatre shows were too esoteric for most people. But there was plenty of top-notch live music by the pool and in the lounges. Plus there were holiday celebrations everywhere. The ship was sold out and that made it more challenging to find a quiet area. Avoiding lines were easy if you didn't eat or swim when everyone else did. A staff member told us that there were over 400 sub-18 year olds and it felt like it. Loads of families and seniors in motorized carts made it more difficult to get around. Embarkation was a zoo and I had trouble getting a key that worked. This process took quite a long time. Then there were issues with including my beverage package on the card and linking accounts for my wife and I. While on board, it took more time than usual to get drinks because too many beverage packages were utilized and not enough staff were there to handle the demand. Also, the cocktails must have contained low-end liquor because they weren't that tasty. You can ask them to make your drinks with name brand liquor but if you want something special you may have to upgrade to the Premium beverage package. The ports of call: Antigua, Dominica, St. Maarten, St. Thomas, St. Lucia were all wonderful and the weather was fantastic. You can arrange your own excursions in those areas although I believe Dominica was better through the 7 hour ship excursion. For the quality and value, it's hard to beat Celebrity. Read Less
Sail Date December 2016
We have sailed many times with celebrity and this was the 6th cruise on eclipse. The disappointment was that the Bistro on 5 has been replaced with Sushi on 5 This is a limited taste restaurant and was empty most days . Also the very ... Read More
We have sailed many times with celebrity and this was the 6th cruise on eclipse. The disappointment was that the Bistro on 5 has been replaced with Sushi on 5 This is a limited taste restaurant and was empty most days . Also the very generous celebrity have given away so many drink packages that include speciality teas and coffees, that the Re was no chance of getting a seat in cafe baccio. This cruise there were small notices asking for people to drink up and go and not play cards in Baccio. Never needed that before. I would rather that the coffees were paid for and they still gave the brunch, petite fours and the old 4 courses at dinner. I was wondering if they were trying to attract business from the likes of P and O as so many people we spoke to had cop,e to try it out. Then they complained that it t was not as good as P & O expensive wines and no union jacks. Come in celebrity you are a higher level than that , either pout up the price or stop the give always. The food was as usual fantastic, most entertainment was good. Accommodation excellent and service wonderful. These are things that celebrity has always been good at. Read Less
Sail Date October 2016
The reason I chose this cruise was partly because we are both first timers to cruising and the entertainment was our favourite bands and artistes from the 1960's. My mother is not a fan of the water and has only travelled on ferries ... Read More
The reason I chose this cruise was partly because we are both first timers to cruising and the entertainment was our favourite bands and artistes from the 1960's. My mother is not a fan of the water and has only travelled on ferries and hovercrafts previously and sometimes the journeys have been very rough. On cruise ships of this size however you would not even know you were moving. Everything about the ship was luxurious and the customer service second to none. Food and drink was plentiful and we took advantage of the Spa by way of facials and manicures. Our deluxe ocean view state room with veranda was luxurious. Hygiene and security were top priorities and everyone was made to feel special regardless of the accommodation they occupied. This ship was first class all the way, with casinos, shops, bars, eating experiences to suit all tastes, entertainment and various shore excursions. There was something to do 24 hours a day if you wished or you could just sit back and relax. Staff were always on hand to assist and nothing was too much trouble. Real grass for boules or golf, 24 hour library and a Card/Games room. To anyone unsure about cruises do not hesitate book it now. Read Less
Sail Date September 2016
Celebrity Eclipse Cruise from Southampton to Azores, Madeira, Gran Canaria, Tenerife and Lisbon {13 nights} This was my first proper cruise. I went on the SS Uganda in 1976 with school so I don’t count that! Went in a party of 6, all ... Read More
Celebrity Eclipse Cruise from Southampton to Azores, Madeira, Gran Canaria, Tenerife and Lisbon {13 nights} This was my first proper cruise. I went on the SS Uganda in 1976 with school so I don’t count that! Went in a party of 6, all adults aged from mid-40’s to 53, from Southampton 17/09/2016. This could be quite long as I’m writing it for all first timers. I had no idea what to expect, so here goes: ARRIVAL - Arrived at Southampton approx. 11.00am, our boarding time slot was 3.00pm. This was not a problem as we just went through the process as normal. Cars drive right up to the drop off area for luggage & passengers. All luggage taken by porters and transferred to ship; you don’t see it again until you get to your cabin. I was the one numpty that left the passports in the luggage! Not a problem. Porter fetched case and took it back down when passports retrieved. I then dropped car off at the collection point literally across the road {I had arranged a drop off/collect at the port by wepark4u on the web. I would recommend this}. Very smooth and efficient system. BOARDING - We then went through the boarding process, into a large reception area where we were processed; details input onto computer, photo taken and boarding card issued {this is like a credit card that contains all security info/photograph/drinks package etc.}. The cards gets you into your cabin and any purchases on board are charged to it. You need it to get off and on the ship. This process took about 5 minutes. It was then off to the ship and board. This is when you first meet the ship’s crew, a quick scan of your card and you’re on! This ship is yours to experience. We obviously went to the bar and sampled our drinks package. At approx. 1.15pm the rooms were ready. CABIN - We had an outside room {called a Stateroom} with a fairly large window – deck 3 room 3140. It was certainly large enough for us. On entry there was a fair sized bathroom to the left: loo, sink and shower with enough storage space for our toiletries. In the cabin there was a ‘leather’ settee on left wall with a small table in front, a large flat screen TV opposite. Below was a ‘top’ area with 5 drawers below. Not massive drawers but sufficient for us. Hairdryer in the drawer. Queen size bed with overhead storage. There was a large enough electronic safe – you input your own code for the duration, and a small fridge/mini bar. You are charged for use of mini bar {well we would have been on our package}. There was a large enough double wardrobe with approx. 20 hangers in for 2 people. We had a dedicated attendant {Andrew} who looked after all of our needs – nothing was too much trouble. The room was cleaned/tidied several times a day and bed turned down at night. I would recommend an outside cabin like ours as the large window gave plenty of natural light into the cabin and made it feel large. It was also good to sit and watch the sea go by. We saw numerous dolphins and whales. I peeped into a few inside cabins and they appear to be the same size/layout but obviously no natural light. I appreciate budget plays a part in cabin choice. The only down I can think of is that the air con is on ALL of the time {we certainly never sussed out how to turn it off} and created a bit of dry eyes and throat syndrome. It can be turned up or down according to weather. TIP: take a plug converter as the plugs are either European or US. We also took an extension so we could plug more than one thing in at a time. SHIP – MASSIVE!!!! 15 decks tall. Longer that the height of the Eiffel Tower. 11,500 square feet of sail {that’s the side of the ship to the wind}. Front bow thrusters. 2 Rear azipods instead of propellers make for a quiet and smooth cruise – I learnt all this from the Captain’s talk in the theatre! Lifts fore and aft. Sky observation lounge at the front with a cracking view and a good bar. Good for relaxing. Quizzes and events held here. One pool in the solarium {adults only}. Beds can’t be reserved here. Anything longer than 30 minutes and staff remove towels etc. Two outside pools. Beds can be reserved here. If we wasn’t up by 8.00am the best beds were already taken. I used the running track here most mornings so I reserved all of our beds no problem. It’s also nice to sit and watch the sun come up. It can obviously get windy here. Towels and blankets are available on the pool decks – use as many as you need/want. The Mast grill is here and another bar. To the rear is a large lawned area with a bar. You can relax, play bowls, small putting green, sun bathe etc. There is a library and games room on deck 9 and 10 {I think} with a large central atrium and another 8 lifts. There is a 1500 seater theatre on deck 4. They do 2 shows a night. The ship has its own cast and they do majority of the shows – all very good and entertaining. They also have guest artists and we had a couple of comedians too. There are numerous shops {most of them expensive – 249 dollars for a shirt – IN THE SALE!!}. Anything purchased here is charged to your card. You can check your account details via the TV in your cabin – keep an eye on them. We were charged twice for drinks we hadn’t had; Guest Services took the charge off no problem. There was also several art auctions in the Sky lounge. Dress most of the time was casual – shorts, vest and flip flops, although the restaurants have restrictions. The clientele was primarily old; apparently Celebrity is well known for the older age group. We had no idea when booking it and to be honest it didn’t make a jot of difference. It’s a massive ship so explore and enjoy. BARS - Numerous bars on various decks. All our drinks were included {you have to show your card} and they were ‘proper’ brands such as Famous Grouse, Absolut vodka etc. All good quality stuff. Spirit measures are larger than UK as it is classed as a US ship. The measures are MINIMUM…they often pour a lot more, so get to know the bar staff!! There is a casino on board {closed whilst in ports} and plenty of one arm bandits. I managed to win over a 100 dollars on my last night – well chuffed. You need cash for the casino, it isn’t charged to your card. I used sterling, dollars and euros. RESTAURANTS – There is the Ocean View by the pool area. You can have breakfast, lunch or tea here. This is informal – shorts and vests are allowed for example. It’s very much mass catering and not always easy to find a table – for 6 anyway. There are various food stations serving different types of food from around the world. Have as much as you want. All of the staff are exceptionally helpful and go the extra mile for you. The food is of a very good standard. We had our evening meal in the Moonlight Sonata restaurant – two sittings, either 6.30pm or 8.30pm. We had the 8.30 sitting. {This worked well. It allowed us to make the most of a long day by the pool and visit Café Bachio for a coffee and treat AND have time to chill before getting ready}. We were normally finished by about 10.00pm which meant time to get to the theatre for a show. There were several specialist restaurants that you paid for so we didn’t use them. We had 3 formal nights; we all got dressed in best bib and tuckers, ladies dressed in long dresses etc. On other nights it was ‘informal chic’ – basically smart jeans/chinos and a collared and sleeved shirt, ladies looking smart in similar fashion. The food and service in the Moonlight Sonata was EXCELLENT. Everything was 5 star plus. You can have as much as you like. I had 2 crème brulees most nights! You get your own dedicated table staff and the service is above and beyond. The quality of the wine and port is excellent. PORTS OF CALL – We didn’t take any of the cruise advertised tours – we intended to do our own thing or nothing – so I can’t comment on them. AZORES: didn’t get long here. We walked around the main town, took in the scenery and the bars. Very nice and very Portuguese. Weather excellent. MADEIRA: {Funchal} very interesting. We took our own open top bus tour {15 Euros pp}, lasted about an hour – very interesting. I would recommend this, you get to see quite a bit. The main town is beautiful. We took the cable car up to the top. Views were beautiful over most of the island. There is a café here – with 2 extremes of weather. Cold up there and HOT by the coast. Weather excellent. TENERIFE & GRAN CANARIA: If you’ve been before you know what to expect. Purpose built for tourism, not really my cup of tea. When you get off at Gran Canaria turn left out of the port and head towards a tall green glass building – you can’t miss it! Continue past this and you’ll find a lovely beach so take your kit. We were not told about this by the cruise staff – probably because the cruise was trying to sell a 45 dollar trip to another beach. Large shopping centre opposite the docks if all else fails. Weather excellent. LISBON: EXCELLENT! Had 2 days here. Beautiful 17th/18th century city, stunning architecture. Plenty of narrow streets and alleys. Plenty to see and do. Built on several large hills so a lot of walking is UP…followed by quite a bit of down. Not suitable for people with mobility problems in my opinion. We took an open top bus tour for 20 Euros each. The stop is directly opposite the entrance/exit to the port, which is about a 2 minute walk when you disembark. More informative than interesting. There were plenty of tuk tuks touting for business. This seemed a good way to see the sites as they can get down the smaller streets – we didn’t use these though. We found a bar called Wine Bar do Castelo {I’ll do a separate review for that} which offered free samples! This city is beautiful and I intend to go back for a longer break. Weather excellent. Overall my opinion of this cruise is excellent; excellent ship, staff, facilities, service and experience. We’re already looking at 2018 {we’ve got Cephalonia next year}. Read Less
Sail Date September 2016
Positives: STATEROOM: clean and well furnished. Outstanding cabin attendant and service. Great ocean view and nice veranda. A real pleasure of accommodation. Super clean inviting bath room with fluffy fresh towels. FOOD (Sea ... Read More
Positives: STATEROOM: clean and well furnished. Outstanding cabin attendant and service. Great ocean view and nice veranda. A real pleasure of accommodation. Super clean inviting bath room with fluffy fresh towels. FOOD (Sea View venue only): Great variety, well prepared and tasty. Copious in amounts. Considering the scale of meals (4,000 per sitting times 3) the food and quality is impressive. Excellent Food & Beverage department. SHIP: Beautiful and large with scores of amenities. Very comfortable and clean. ITINERARY: Choose this cruise because of Saint Petersburg port-of-call. One less night in St. Pete and one night in Amsterdam would be better. ENTERTAINMENT: Good variety, excellent lectures, puzzling and inconsistent Vegas-style production numbers. Bits did not meld with plots but there was a lot of stage props and energy. The guest ventriloquist was outstanding and totally entertaining. SPA: Services varied and excellent. SPORTS: Beautiful pools, hot tubs, jogging track. There is something for everyone. Even the kids. Negatives: SPECIALITY RESTAURANTS: Disappointing with beautifully presented but bland food. Stuffy and pretentious service. Insincere greetings and staff-to-guest conversations. Status conscious surroundings without substance. Service pushy and rushed. STAFF GREETINGS: "Good morning, how are you?" greetings totally insincere, programmed, repetitious, intrusive, boring and annoying. Most crew would not understand you if you answered and would be well past you if you did and not hear you anyway. Greetings very mechanized. SPA: Services extortionately priced. $100 for a shave is hysterical. PRODUCT SHOPS: To many over rated and over priced. Shop clerks pushy and persistent in pressuring you to buy, buy, buy. We purchased nothing on principle alone. DINING ROOM PROCEDURE: More than once we had a half eaten service plate snatched out from under our forks by staff overeager to clear tables. Repetitious staff question “Are you finished?” annoying. CRUISE DIRECTOR: Overbearing and with an ego larger than the ship. If we heard “HI! I am Daniel, your cruise director” once we would hear it a dozen times a day for 14 days. He must have thought that we were morons and could not remember his name more than 30 minutes at a time. But he did have lots of energy (all over the place). His “HI” announcement became a joke. SHORE EXCURSIONS: Extremely poor value for cost. They were very expensive considering the product delivered which was indifferent tour guides, rushing through attractions, oppressive crowding and speeding through the cities’ streets. Three minutes here, three minutes there, muffled narration and abbreviated time allowances. Passengers become cash cows being herded through historic sites. One rushed and nearly incoherent excursion churned over $2,000 in revenues for one bus used for a 3.5 hour speed trial. And there was a second one the same day! Talk about organized grand larceny! The cruise line should be ashamed of itself for such fleecing of passengers. $4,000 dollars for being insulted! The excursions are a bona fide racket. TIPPING: The cruise line exercises enormous and persistent pressure on passenger tipping. This aggressiveness is irritating and we refused to cooperate with their draconian methods by tipping individuals directly. The line is so arrogant as to directly assess a daily tip automatically on your on-board bill and you have to go out of your way to force them to reverse the charges. The cruise lines should pay their service crews a living wage so as to not gouge passengers. With this line tipping is coerced rather than merited. Read Less
Sail Date July 2016
We chose this cruise particularly because of the ports of call. Embarkation and disembarkation were very quick with no waiting. Everything about our cruise was amazing. Our balcony cabin was very spacious and had plenty of storage ... Read More
We chose this cruise particularly because of the ports of call. Embarkation and disembarkation were very quick with no waiting. Everything about our cruise was amazing. Our balcony cabin was very spacious and had plenty of storage space. The bathroom included a shower cubicle and was a good size with plenty of storage. The food on the ship was always of very high quality, the speciality restaurants are well worth the extra we had to pay. The theatre shows were very good, as were most of the other entertainment, particular the Russian folk group, the German oompah band and the Beatles tribute band. I like to be very active on holiday and there was plenty to do, I joined the choir, attended Zumba and dance classes, as well as walking miles round the promenade deck and up and down stairs, particularly to deck 14. (Had to do at least 10,000 steps and on most days far exceeded this) We loved the sky lounge for all the entertainment there, live music and trivia quizzes, and just for relaxing after a busy day in port. All the ports we visited where really well worth it with plenty to see and do. Brugge - only a short stay, so just get the bus outside the port for Eur 20 return. Stockholm - got shuttle bus from ship. Really enjoyed changing of the guard at the Royal palace, it's at 12 o'clock everyday, lasts about 45 minutes with marching band and soldiers marching - well worth a visit. Tallinn is a really beautiful medieval city. Lots of beautiful old buildings with lots of character. We were lucky as there was a medieval festival whilst we were there, with many stalls selling local crafts, and there was also a live band playing traditional music. St Petersburg - 3 day excursion with SPB travel. I would thoroughly recommend this company, everything was very well organised from our initial enquiry, to our booking including the necessary Russian visas. They were much cheaper than the excursions from the ship and in my opinion much better. We were a small group of 12 so it was easy to keep together in the places we visited which were also extremely busy. Warnemunde, Germany - no need for excursions here, it's only a short walk from the ship to the railway station. We got the train to Rostock (only EUR 4.90) which is a larger town, with many beautiful old buildings. The town hall/ market square is particularly nice with lots of restaurants and bars. try the local Flammkuchen - delicious. Warnemunde is also a lovely old town worth exploring and a beautiful beach. Copenhagen - loved this place, although much larger than I imagined. took the hop on, hop off bus from the ship which also included a boat trip on the canal. It's also not very far to walk - probably only about 20 minutes. Celebrity of course will try to sell their excursions, but these are more expensive and not necessary in any of these places. Except St Petersburg when I believe a local company is much better. Read Less
Sail Date July 2016
Celebrity Eclipse Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 4.0 4.2
Shore Excursion 4.0 3.8
Enrichment 4.0 3.8
Service 4.0 4.6
Value For Money 4.0 4.1
Rates N/A 4.2

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