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1,578 Celebrity Europe - Eastern Mediterranean Cruise Reviews

We (wife and I, and another couple – call us “late 50’s”) chose this cruise as we wanted to experience a European cruise after doing several Caribbean cruises. This was our 3rd cruise on Celebrity. The Venice-Rome, and Dalmatian ... Read More
We (wife and I, and another couple – call us “late 50’s”) chose this cruise as we wanted to experience a European cruise after doing several Caribbean cruises. This was our 3rd cruise on Celebrity. The Venice-Rome, and Dalmatian Coast was highly appealing to us as we have read so much about these areas. Port stops were Rijeka, Split, and Dubrovnik (Croatia); Kotor, Montenegro; Valleta, Malta; Catania, Sicily; Naples, Italy; and ending in Rome (Civitevecchia). We flew into Venice a day in advance and stayed at the Hotel Olimpia, which is very convenient to the cruise port. It could not have been better for us. Although it was raining on embarkation day, we found it very easy to get to the Marittima Cruise Port via the people mover. Embarkation was as easy and fast as we have ever experienced. We were on board in no more than about 20 minutes, start to finish. The staff welcomed us as they always have, with a glass of sparkling wine. Having been on the Infinity 2 years prior, the ship was immediately familiar. Overall, the Connie is in very good shape – very clean, well maintained. We get that she is older and will be spiffed up shortly, however there was NOTHING we could find that detracted from our cruise experience! Our room was in fine condition, and we did not experience “threadbare” conditions as I have seen in some reviews. We were lucky to have left Venice when we did, for shortly after our departure, the city experienced their epic flooding that we only heard about later. We did dodge wind and rain for good parts of the cruise, however we were still able to enjoy our cruise. One port stop, Kotor, Montenegro, was cancelled due to advancing Adriatic weather systems, however they diverted to Corfu, Greece rather than settle for a sea day. That decision was made early, and we are thankful for the consideration for passenger safety. Food is always subjective, but we always enjoyed all of our options. The menu in the MDR is somewhat repetitious from past cruises, however our food was always well prepared and tasty. Options in the OVC were varied, and we could always find options for the few meals we ate there. We did the Tuscan Grille one night to celebrate the birthday of one of our travel companions. This particular night was their “seafood night”, so they did not have their usual menu. We had the mixed seafood grill, and the amount of food was staggering. The staff also wanted us to have lobster, so they went ahead and gave us all a lobster too! It was very good, but not over the top. The wait staff was amazing, though! Entertainment was very good overall. The House Band (“Cardinals”) and Music Soup were amazing (heard mostly in the Rendezvous Lounge). I am a musician, and the pianist is stunningly good! For “down time”, we really enjoyed the Stonewall Acoustic Duo (usually in the Cellermasters) – and got to know them a bit while on board. Very friendly folks! We only made it to one production show due to the busy itinerary - it was pretty good, but not over the top. Two different evenings featured British entertainers – one a “piano guy” (did all Elton John, Billy Joel, etc), and a female singer (seriously funny, and an amazing voice). Comedians were a bit “hit and miss”. Overall….quite happy with the entertainment. The port stops were amazing – we mostly did private tours for the 4 of us. We did opt for ship credit to do ship tours from Catania, Sicily (Taste of Mt. Etna and Taormina), and Naples (Taste of Pompeii and Sorrento). They were good, but we do believe we were spoiled by the private tours. However, the distances travelled on these 2 tours dictated that we felt we should be on a ship tour. Disembarkation was among the fastest ever! Our suitcases were easy to locate, and the lines easy to navigate. Bravo! OVERALL – we thoroughly enjoyed this cruise. Everything, but for 1 port stop, went according to plan. While we do prefer the S-Class ships (Murano!!), we were very satisfied with our experience one the Connie. She was very warm and comfortable, and the staff was amazing. We would certainly book this ship (and M-Class) if the itinerary dictates it. Kudos to some of our favorite folks: Sanyan (stateroom attendant, Deck 3), Dawangga (bar service), Akor (bar service – Rendezvous Lounge); Carlos (MDR), and so many others! Read Less
Sail Date November 2019
The cruise itinerary and ports were fine. Celebrity excursions were too crowded, too long for what was seen, buses were often hot, and guides would not control guests who took 20 minutes when only 10 was allotted for stop. The new ... Read More
The cruise itinerary and ports were fine. Celebrity excursions were too crowded, too long for what was seen, buses were often hot, and guides would not control guests who took 20 minutes when only 10 was allotted for stop. The new balcony cabin layouts are excellent. We really liked our cabin and the included balcony. However, we missed the sky lounge. The ship was confusing in that it had a lot of wasted space and smaller public areas than the Solstice ships. We didn't care for the Martini Bar - Dance area, way too small. There are a lack of decent bars on the Edge, the Solstice Class ships had a much better layout with better bars and bartenders. We usually find one or two really good bartenders on a ship, but on the Edge the bartenders are always trying to change the way a drink is made. In the Eden Bar they pride themselves on Artisan Drinks (really they aren't as good as normally made drinks). We had trouble finding anyone that could make a decent Old Fashion. One time my wife and I went to a bar and ordered a Decoy wine and an Old Fashion made with Bullitt Bourbon. First they said they were out of Decoy, then they said they were out of Bullitt then they made my Old Fashion with some strange bitters. I asked why they didn't use the Angostura Bitters and they said they were out of that too. Bad bar management. The Magic Carpet was probably a good idea on paper, but in reality it is no big deal.. The theater, while new and having all the latest bells and whistles, was not anywhere near as comfortable as the redone Summitt or any of the Solstice Class ships. Finally, we get to Eden, the pride of the ship. As mentioned before the bar and the bartenders are different and not that good. The room tends to get hot from the sun, I would hate to be in it on a summer day in the Mediterranean. But the interactive entertainment was the most off-putting. I guess if you like weird and actors getting in your face blowing a flute then you would like it, but nobody we talked with cared for this entertainment. We have sailed 16 cruises, 10 with Celebrity, so we think we know a bit about comparing ships and we won't sail on the Edge again. The majority of the cruisers we talked with agreed, the new cabins are nice but the rest of the ship is just a bit over the Edge and not worth a second try. Read Less
Sail Date October 2019
The itinerary looked good, we were taking friends on their first cruise on our favorite cruise line, and everything augured well. Although we have taken about 40 cruises most of which have been on Celebrity, we wanted to experience the ... Read More
The itinerary looked good, we were taking friends on their first cruise on our favorite cruise line, and everything augured well. Although we have taken about 40 cruises most of which have been on Celebrity, we wanted to experience the Edge, particularly since we are also booked on it for next year with our grandchildren. As usual the service we received was excellent and friendly. Embarkation, disembarkation and tendering were the best we have ever had. The rooms and the beds were comfortable, our cabin steward was outstanding, as was the service in the Blu restaurant, as well as the food. Bar service was excellent and, in the Plaza, was very entertaining All shore excursions were well organized, with competent guides The whole ship, including public rooms and elevators were clean and shiny and overall it was a friendly well run ship. The Senior Officers Party was very well served with excellent canapés. And bar service Some of the negatives were The flow of the ship, people were getting lost, going down blank corridors or corridors which only led to restaurants and barred one’s access to where on was going, or not thinking that main elevators, for example, might be hidden in the casino The shopping provided was almost incomprehensible since it provided few of the amenities one usually needed, unless it was jewelry, art or cameras and, for the first time, did not include a liquor store This was the noisiest cruise ship we have ever sailed on with no where one could have a peaceful drink and a conversation. The around ship entertainers seemed to think that we were there just to hear them, a far cry from the gentle string duets, soft piano or harps which usually provide a sophisticated background. To make it worse, someone had thought our experiences might be enhanced by bright flashing lights in the Eden room which must have been quite alarming to anyone with a neurological condition and cause people to avoid the room altogether. The experience was not enhanced by having entertainers gratuitously doing gyrations in the middle of our conversations. The stage presentations, especially with the stage projecting into the audience seemed to be a wonderful idea. Not so. Even the best entertainers were drowned out by the band and the balance was so horrendous that people constantly got up and left. The Celebrity productions had very competent singers and dancers but often, to be heard, were shouting to music whilst gymnasts, who although very competent, seemed to be involved in gyrations which had nothing to do with what was happening on stage, if one could even work that out since there were no tunes one might leave the theatre whistling or any semence of a cohesive theme. Celebrity, bring back the Shows which people liked, pay the Royalties and become competitive again The Captain’s Club was a dismal affair hosted in semi darkness in a room with no windows, uncomfortable furniture and provided few of any chance of mingling with other people. By far the worst Captain’s Club experience and, if it continues might well kill any advantage it previously had, Specialty drinks prices have become exorbitant whilst the wine in the standard package showed a poor selection and quality: what a shame Overall we found the ship disappointing, it had a poor flow, a lot of uncomfortable, dare I say unusable furniture, an unacceptable noise level, a disturbing sound balance in the theatre, a lot of wasted space, appalling shopping and an appalling Captain’s Club experience. Overall, this did not seem to be a ship with design or amenities driven by passenger needs but rather someone’s ideas of what constitutes modern and what some team, who did not have to cruise, thought that people wanted. Next time, ask the passengers and the consumers what they see as contributing to the best cruise experience! Will w cruise again? Yes, but, if possible we shall avoid this class of ship until changes are made and cannot recommend it. What a shame, Celebrity has some of the best crew and service in the world. Read Less
Sail Date October 2019
first time on the celebrity cruise so i can't compare to their other classes of ships but i thought it was good. we were on the cruise that was in Rome, Sicily, day at sea, santorini, athens, mykonos, naufplion, katakolon, day at sea, ... Read More
first time on the celebrity cruise so i can't compare to their other classes of ships but i thought it was good. we were on the cruise that was in Rome, Sicily, day at sea, santorini, athens, mykonos, naufplion, katakolon, day at sea, malta, naples, back to rome. embarkation: very smooth process- maybe 10 minutes; we did the cruise's transfer from the airport to the port and once we were off the bus, it prob took about 10 minutes or so to get into our room; very fast lanes. the only thing is it took until DINNER TIME to get our luggage. might as well carry your own luggage with you the first day so you don't have to wait for them to bring it up. disembarkation was also fast--got up ate breakfast, left, and they had our luggage out waiting for us and we hopped on the bus. SPA: **DO NOT BUY A SPA PASS IT'S NOT WORTH IT** . 1) the lotion and shampoo and stuff in there were also the same as the ones in the cabin. definitely not worth it if you're thinking you'll get better products in the spa..... 2) there are rain showers in the spa and it was supposed to have the aromatherapy oils in there..... but we were only able to smell the oils in there the first two days. for the remaining days of the cruise, could not smell any of the oils despite telling front desk about it. they claimed it was an engineering problem. the salt room is kind of a gimmick i think. only a portion of the wall had the himalayan salt bricks ... and they had some chunks of salt lying on this heated machine thing... i highly doubt any of that really does anything.. the sauna and steam room were ok. the hammam room was kind of useless just kinda like another steam room b/c it's a co-ed spa, so it's not like you can strip naked and get scrubbed down. so just treat it like a 2nd steam room. floating cocoon chairs were alright. major disappointment was the rainshowers in the spa though since there were only 2 days of the essential oils in there. you might as well shower in your own room then. also bring your own hairdryer if you plan on showering in the spa since they don't have one. 3) also we were jipped for 4 days at the spa.... on some days, after a long day, we would go to the spa around 10:15 or 10:20pm since it closed at 11pm ( we were aware we had to be done by 11pm since that's when the spa closed, so it should have been plenty of time). HOWEVER when we checked in the spa at 10:15pm, the front desk lady on duty that night told us it closed at 10:30pm and started shutting off the steam in the steam room when we were still sitting in there at 10:28pm !!! she kept telling us the closing time was 10:30pm and essentially for about 4 days, we only got about 10 min of spa time or less. we told the manager about it, who never followed up though. * if you're in aqua class it's part of the deal w/ your room, but it's not worth the extra money only to get snubbed and a curt attitude from the nighttime front desk employee. ROOM: really liked the room- it was spacious (infinite veranda). PLENTY of storage space and closet space and hangers; there is a USB outlet by one end of the bed and another little box that fits european and american plugs plus 2 more USB ports on the desk. table can retract as well so if you need more space you can push the white table in. the veranda.... like other reviewers stated it is kind of annoying with the blind; one shortcut to making it a onetouch thing is to just press the down button for the WINDOW, and the blinds will automatically go up without you having to hold down the 'up' button for the blinds. towards the end of the cruise, the windows needed some WD40 as they were extremely squeaky. *wish they had more movies on demand as well, but oh well. there were only about 10 titles.... Anna, tomorrow man, ugly dolls, etc. Bed was nice and comfy. ** toiletries in the bathroom were terrible-- BRING YOUR OWN--the shampoo, conditioner, and shower gel do NOT suds up at all so you're questioning how much you're using. also, the lotion is grainy. there's like literal grains of sand or something in it. so bring your own toiletries if you want ENTERTAINMENT; should have done some more comedy acts or whatever. the singing of the main celebrity crew was not very good- their harmonizing was never in key and were always flat. just sounded out of tune. the magician was the best. another singer ashlie amber... was just not good. felt like i could find better youtubers singing. FOOD: very good food- steak was always good. soups were nasty though--either super salty or just blegh in flavor. ice cream was DELICIOUS. desserts were good. main dining was good we did not do the specialty dining. lamb dishes are always delicious... we ate at cyprus most nights. curry was always excellent. buffet was good... SERVICE: don't bother w/ the shore excursion people. they just tell you to look at the app for shore excursions. sometimes when you just need a recommendation, you might as well go to the port shopping expert. he gave us more details than the excursion desk employee did. but the main dining room service was good. as mentioned before, spa service was NOT good --some of the other spa employees were good, just not the front desk person who kept kicking us out early EXCURSIONS: overpriced, not that great; we did one in taormina/sicily---saw mount etna and the craters, ate cannolis ... but the ship had better tasting cannolis--- and wandered taormina. taormina was very touristy and overpriced, but it was a cute little town to take pictures i guess..... other one was acropolis in athens--- they make you wear whispers on your ear the little radio thing so you can hear your tour guide. they don't fit well on the ear... in Olympia, we did our own excursion--we just hopped on a bus at the port for 10 euros per person roundtrip--- i think train was also the same price, and there was an excursion there thru the cruise as well but it was all sold out-- i think it was more than $200 per person for 4 hours. *note: oct 28th is a national holiday in greece so the admission to the museums are FREE. we were in katakolon (olympia) that day, so we saw the olympic ruins for free basically that day. not a bad deal. **APP: so the ship has an app as well where you can look at activities--they always tell you to refresh the darn page.well even refreshing doesn't really mean anything; because there were clearly activities that were listed on the daily newsletter AND the app , but when we go to the 'activity' at the listed time, it wasn't happening at all. even the employee didn't know about it. so.... take it w/ a grain of salt. the nightly newsletter was also not very consistent w/ telling u which activities have a fee and which don't. for ex. on the app, it states the workout of the day has a fee. but on the newsletter it doesn't have the asterisk stating there is a fee. the spa cafe and juice bar listed on the newsletter also does not have an asterisk to tell you there is an additional fee, but there actually IS one for the juices. **pools: whirlpool in the solarium was the only one that functioned correctly UNTIL THE LAST DAY IT WAS MESSED UP--- the jets would only go to the feet. one of the whirlpools on the top deck was broken for half the trip and then the other one always took like 2 minutes to start up after you pressed the button for the jets.... **miscellaneous: '1) Eden was STINKY. it literally smelled funny the entire time--not sure what they put in there. the show in there was also strange like people have commented..only went for 15 minutes and left. 2) to get the view of the front of the ship you either have to be in the suite class level to get to the front resort deck to see it, OR get a pass to the spa (again SPA IS NOT WORTH IT-i can't speak for the actual massages/other services, but the sea thermal suite pass is not worth it). 3) **speakers-- if there is ANY ANNOUNCEMENT you HAVE to be either out in the public area or open your door to your stateroom to hear it. there are no speakers in the room so you just hear a muffled waaaa waaa waa sound; just make sure you open your stateroom door to listen to the announcements. 4) photographers were amateurs overall, the experience wasn't too bad. biggest minuses were the issues w/ spa (attitude, rainshower issue). food was great and the room was nice (minus the toiletries). the ship was still new, so at least that was a plus. 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Sail Date October 2019
This was our 25 th cruise and It might have been our best. We used to love Celebrity but kind of soured on it after being on the Solstice when it first came out and not having a very good experience. We started experimenting with other ... Read More
This was our 25 th cruise and It might have been our best. We used to love Celebrity but kind of soured on it after being on the Solstice when it first came out and not having a very good experience. We started experimenting with other lines. The Edge was very impressive. Beautiful ship. Unique spaces. Staff was excellent. Service was top notch. Food was wonderful Loved the way they broke up the MDR into more intimate and themed venues. Even the buffet was excellent. In fact on an 11 night cruise we ate three times for dinner in the buffet because the food and presentation were so well done. We have never eaten dinner in the buffet before on any ship. We were on a Mediterranean itinerary which just made it even better. You can’t be unhappy when you are visiting Italy and Greece. We did do specialty dining in Eden and Le Petite Chef which were both wonderful and very innovative. Really enjoyed the wine tasting event in Eden on one of the Sea days. Had a great time at the silent disco. The bartenders at the martini bar were very entertaining as well. The ONLY thing that we didn’t like were the pillows on the bed. They were flat and hard and very uncomfortable. Hopefully they will change them out. We can’t wait for more of the Edge class ships to come out. We will definitely be booking again Read Less
Sail Date October 2019
We sailed on Constellation's voyage from Venice to Rome. We had a great itinerary. Embarkation in Venice was extremely smooth and we were in our stateroom less than one-half hour after getting to the pier. Celebrity staff were mostly ... Read More
We sailed on Constellation's voyage from Venice to Rome. We had a great itinerary. Embarkation in Venice was extremely smooth and we were in our stateroom less than one-half hour after getting to the pier. Celebrity staff were mostly friendly and helpful. Food in the main dining room was very good but mediocre in the buffet. Food there was often lukewarm and would become cold by the time you got your juice or coffee. Rarely would a waiter or waitress assist with drink service in the buffet area. Entertainment was very good with a variety of singing acts, dancers, comedians, magicians, and acrobats. I would have rated this cruise 4 stars if not for the rundown condition of Constellation. Everything looked worn and old. Carpets, blinds, wall coverings, and upholstery were in poor condition. I tried to close a blind in the gym while working out and it fell off the window. The decor had a distinctly 90s feel in the lounges and restaurant. We took one shore excursion in Valletta, Malta with Celebrity and it was well-run, informative, and enjoyful. After cruising on another lines 2-year old ship in 2018, Constellation was a let down. Read Less
Sail Date October 2019
I have been on 21 cruises, 11 with Celebrity and 10 with RCCL, so I know how Celebrity standards should be and what they weren't on this cruise. The Constellation was built in 2002 and it shows. She is going into refurb in March ... Read More
I have been on 21 cruises, 11 with Celebrity and 10 with RCCL, so I know how Celebrity standards should be and what they weren't on this cruise. The Constellation was built in 2002 and it shows. She is going into refurb in March 2020, but only for cosmetic updates and not mechanical fixes. In the meantime, Celebrity is doing NOTHING to keep the ship in good condition. There is visible rust everywhere, the furnishings around the ship are very worn, the balcony furniture looks like it came from a garage sale. For room service one morning, I was served moldy berries. Gross! The room service food was hit or miss, but mostly missed the mark for quality, accuracy of the order, and hot food. The cabins on deck 11 are Aqua Class, and they are not part of the original design. The rooftop terrace with the outdoor movie theater is directly above these rooms and they have movies blaring 12 hours a day, every day, from 10 a.m. to 10 p.m., and you can hear the noise from the balcony but not from inside the room. This was a really bad idea to shove Aqua Class rooms in this location. Blu restaurant is insufficiently staffed. It was difficult to have a meal in less than 1 1/2 to 2 hours. If you tried to get a table between 7:00 and 8:30 p.m., there was 1 to 1 1/2 hours to wait. This was unacceptable and frustrating. Since Celebrity added the cabins on Deck 11, there is now too many people in Aqua Class to fit into Blu. The Oceanview Cafe (buffet) food has improved a bit, but the dining room is so very hot, so I ate outside whenever possible. The ports on this itinerary were great! The shore excursions are ridiculously priced through Celebrity if you book closer to the cruise date, but I booked my excursions as soon as they were released, so the pricing was fair. Some excursions tripled in price by the time of the sailing. The quality of the excursions was very good and enjoyable. The downside is the motor coach experience because there's so many people. If you don't have a Celebrity tour, they charge $5 to $15 for port shuttles into town. This is another nickle and dime tactic that I don't appreciate. Transportation from the ship should be free. The theater shows were not very good and it seems Celebrity is cutting back on quality here. Karen is the shore excursions director and oftentimes she was giving us the wrong information about the ports, but you didn't realize it until you got to the port. Her presentations of the ports were unorganized and scattered. Graeme, the Captain's Club host, was a delightful fellow and very helpful. He has a great personality and lots of smiles. This will be my last sailing in the Millennium class of ships. I'll stick to Solstice class ships. Read Less
Sail Date October 2019
My husband and I recently took a Celebrity cruise to the Greek isles on the Reflection. It was out of Barcelona to the Greek Isles, September 30,2019- October12,2019. This was our third cruise with Celebrity and we had really enjoyed our ... Read More
My husband and I recently took a Celebrity cruise to the Greek isles on the Reflection. It was out of Barcelona to the Greek Isles, September 30,2019- October12,2019. This was our third cruise with Celebrity and we had really enjoyed our past cruising experience with your line. We did get a very good deal with all 4 perks. On this cruise, things were not up to the same level of customer service as previously experienced. There were a somethings that were great. Our main dining room team and room attendant were excellent. The ship itself is up to date and was extremely clean.(The exception being a poor quality TV in our cabin and some broken ellipticals). Internet was very fast. The ship’s officers were very friendly. Qusine was the best dining that we had on board. Even if it didn't have the movie, the food was worth it. The dining room food overall was pretty good. The Cafe/buffet was good for breakfast. We were impressed that Celebrity had endorsed a lovely, small shop in Athens that sold items made only in Greece. The subdued lighting in the bathroom was a very welcome feature. Disembarkation was very smooth and easy. The musical group ANCORA was fabulous!!! Other productions like Elysium and the magician were very good. The hypnotist wasn't so great. Other things were not so great. Our priority check-in as Concierge passengers was non-existent. Passengers in the general boarding area were processed much faster and ahead of us. So no benefit there. Luggage drop off was chaotic. Also no health form was offered? No champagne was offered once we were on board. I saw it sitting on trays, but not being offered??? Once on board, the muster drill was way too long. It was at least a half hour of standing. Not a comfortable situation and the mini-action film shown was really, really unnecessary. Our premium drink package was not what we expected. The wine listings offered had very limited choices, with hardly any for chardonnay. The wines available were not up to the standard that Celebrity offered on our past two cruises. Many wines were not available as the cruise progressed. Very disappointing. One thing we found concerning was that while the Hand Wash Lady ( people walked right by) was very warm and welcoming, the overall staff demeanor in the Oceanview Cafe was quite sullen. The wonderful service experienced on other Celebrity Ships (Caribbean cruises), in the Cafe area, was not present here. So we wondered what was happening in that venue. ( I think (only my opinion) that possibly since the majority of guests on this cruise were from Europe and that many frown upon the added daily gratuity policy, and in some cases don't want to pay it or leave any additional monies, that this may have set the tone of the staff. A whole season of perhaps substandard tips could make people disinterested? (Maybe the E.U. pricing should be structured differently, so tip is included in price and never mentioned again to that clientele.) Our only time in main dining room for breakfast and I wound up next to a woman who told the person next to her that she came on board with a bad head cold and gave it to her traveling partner who was unable to join her for breakfast. I heard a lot of serious coughing going on. And saw not a lot of hygiene from the clientele. Excellent service in Murano and Tuscan Grille. Tuscan Grille has been better in the past, so we changed a second reservation there to Qusine. My husband experienced broken gym equipment: 4 elliptical machines were not working properly. (Screens not working) Hair dryer in room isn't that strong. My husband had requested a cake for my birthday, I asked him to cancel it which was fine because it appears I wouldn’t have gotten the cake since no record of request his could be found. FYI: This also happened to friends of ours who cruised with Celebrity recently. The constant selling was really quite ramped up from our past experience to beyond an annoying level. Especially the first few days. We pre-planned and booked all our tours through Celebrity. First remember to bring a roll of 50 cent euro coins for bathrooms. Attendants don't/won't in most cases make change. The ship doesn't have coin available only bills. Some of our tours with the ship were great others were not so wonderful. I would recommend doing Mykonos on your own. It is a small village and you don't need 50 people in tow. The tender drops you right on the dock. You can take the same public ferry our tour took to Delos right from the dock (ticket booth right there). Ferry constantly going back and forth. We had to tender, but "The Edge" had to take a shuttle, so our spot was actually better. The lunch included on our tour was just okay. Our guide got a little short tempered when 2 woman asked about bathroom facilities. 50 people are too many as a group, especially here. In Messina Italy we went to Taromina. About an hour away. It is worth it. Beautiful town, great tour guide. Santorini was nice to see, but our guide was unprofessional in a few ways. One was arguing with 2 women on our bus back from Fira. This tour is the one to do, since you don't have to wait on the cable car line to tender back. Those that took that option did at their own additional time and expense. The bus took us to Oia, the Santos Winery and Fira. Plenty of free time in the towns. Winery had free bathrooms, some snacks and wine to sample, so this was a great stop in the middle. Our original Blue Grotto was not available due to weather. We tried the Hop on Hop off in Malta with tickets purchased through ship (30.00 each U.S.) It wasn't great since the bus (old) had non-working headphones. Island is stunning as you enter/leave port. Can't tell you more than that since we didn't get any info. Rhodes was another walled city and ancient ruin trip that was really very good. Guide was very pleasant and informative. Athens you should go on a tour or get a guide to get into and around and the acropolis. It is extremely crowded, but worth it since it was our first and only time. Our guide was very nice and professional. We also stopped at a small store that Celebrity recommended, which I was pleased to find the shopkeepers very friendly and all the items were made in Greece with low prices. We did see the 2 ladies with the large white poodle another reviewer wrote about. The dog seemed well-behaved, but I still wouldn't want to eat adjacent to it or sit near it on a tour. There was a large group of people with disabilities on this cruise, who amazed me with how well they were able to tackle some of the difficult terrain. Also we used private car service SUN TRANSFERS to and from pier/airport. They were there early and had clean cars with pleasant drivers. Taxis are limited when you disembark, so get off early if you want to get a taxi. They thin out, I would guess, until guests start arriving for afternoon embarkation. The ship did offer bus service to the airport for around $60.00 per person. We pre-paid $100.00 round trip with tip included. We gave a few euros extra, each way as well. Not sure I would recommend Celebrity or go on again. Certainly not as Concierge. Not worth extra. Our Princess and other cruise line experiences have been so much better. Read Less
Sail Date September 2019
Chose this for the Eastern Mediterranean itinerary. The itinerary did NOT disappoint and it was everything we had hoped it would be. LIKES: *The Captain and crew *Dining - Food in the MDR ranged from very good to excellent on a ... Read More
Chose this for the Eastern Mediterranean itinerary. The itinerary did NOT disappoint and it was everything we had hoped it would be. LIKES: *The Captain and crew *Dining - Food in the MDR ranged from very good to excellent on a few nights. *Service - Excellent service from our Cabin Steward, Richard. Best steward we have had so far. Dining servers at Table 144 each evening pretty good. The assistant server got rather lax on getting coffee served WITH dessert and it started coming well after desserts had been eaten. Mentioned to the head server, Suraj on the last night and coffee arrived WITH desserts. *Entertainment - Very good with one exception for us. *Celebrity does a marvelous job of matching dinner companions. We have met some of the best people and thank Celebrity for that. DISLIKES: *Embarkation in Barcelona was a nightmare for us. We stood in line an hour to board the ship. WHY? We had done the X-Press Pass check-in online and had read CC reviews where they just breezed on board and their Sea Pass cards were waiting on them in their cabins. We had to do a complete RE-Check-in. Ridiculous. *Boarded the ship on Deck 5 and they were already out of Welcome Bubbly at 11:45am. Headed to the bank of elevators to go down to Deck 3 for Sail Away lunch, That bank of elevators was OUT OF ORDER so back to the forward bank. Ridiculous. *Sail Away luncheon: We were pleased to see the Morrocan Braised Short Ribs on the menu as we had enjoyed them so much last year on the Silhouette. YUK. These ribs seemed to grow more stringy with every bite. One of our companions said the salmon was very good though. *Reflection Symphony (band): TOO LOUD!!!! They played so loudly it was hard to understand the words of the guest singers. Take it down a notch, Reflection. Louder is not always better. This was a complaint voiced by MANY passengers, not just me. *Dress Code: WHAT DRESS CODE? Why tell people what to wear for dinner in the MDR and just let them breeze right in wearing the wrong type clothing? Drop the dress code requirements if you won't enforce them; it would make packing a lot easier! *Health Code Violation in the OV? There were two women on this cruise who had brought their ENORMOUS POODLE with them. I am talking, big poodle! I saw that dog several times in the OV Cafe at lunch. Really? Couldn't you leave the dog in the cabin long enough to eat a meal? In the state where I live only Guide Dogs for the legally blind are allowed in restaurants. *Hygiene: Virtually non-existent on the Reflection. On other Celebrity cruises the employees would literally chase people down to squirt the Purell on their hands before they entered the dining areas. Not so on the Reflection. It was hit and miss. *General Appearance of the ship's interior: Tired and DATED. There was a huge chunk of 'wood' missing from the back of the seat in front of us in the Reflection Theatre. Tacky furniture in the common areas and in the Sky Lounge. *If you have thick hair, bring your own hair dryer or you will spend an hour drying your hair. It is not fun holding the button in for length of time. We were pleased with the itinerary and smooth sailing thanks to Capt. Nicholas. However, we would not sail the Reflection again. I think the ventilation system in the cabins is not really good. I heard to many people coughing......including myself. Think we will stick to the Silhouette. Read Less
Sail Date September 2019
I love Celebrity especially the Reflection but I opted in for what I thought was an upgrade and ended up in a noisy,clanging,rumbling,vibrating room! Room 7107- family veranda. And insult to injury-I paid for the upgrade! Every docking ... Read More
I love Celebrity especially the Reflection but I opted in for what I thought was an upgrade and ended up in a noisy,clanging,rumbling,vibrating room! Room 7107- family veranda. And insult to injury-I paid for the upgrade! Every docking and departure created this other worldly ungodly racket. It was the anchor and every other contraption used to secure the ship to its spot. The first time I heard it it woke me from a sound sleep- scared me to death! I would never let a family use this room- babies would scream, children will have nightmares and Moms and Dad will run to stand in line for a half hour at guest services to get them selves moved! That's exactly what I did but it took 3 times to get a new room. 7 days of this - every time we docked or left port.Yikes why would any one consider this room for a vacation? In the end I was moved to a nice quiet room and yes I slept through the next docking- oh sweet sleepy dreams after a week of clang, clang,clang,bang,bang,rumble,tumble,screeching noise.Do I still love Reflection - yes oh yes. Why ? The food of course, the state room attendants, all the staff- maybe not so much guest relations because they looked at me like I had 2 heads when i complained about the noise- They actually said no one had ever complained before- laughable. But I will go back .Just take my advice, when they offer the family veranda upgrade don't take 7107! Read Less
Sail Date September 2019
Most of our 15 (or so) cruises have been in mini-suites. Club Continent Suite on Azamara, Sky Suite on Celebrity, Concierge level on Oceania, but a full suite on Holland America and a basic verandah on Norwegian. The typical review of ... Read More
Most of our 15 (or so) cruises have been in mini-suites. Club Continent Suite on Azamara, Sky Suite on Celebrity, Concierge level on Oceania, but a full suite on Holland America and a basic verandah on Norwegian. The typical review of a suite versus a verandah cabin focuses on cabin size and perks compared to cost. In our experience and that of similar travelers that we have met, this misses the mark. If you want to know why we are mini-suite-regulars on Celebrity Reflection and others, just look at the crowds outside the main dining room before it opens, or at the coffee bar at late morning. Then compare to the relaxed environment and superb service at Michael’s Club in the hour before dinner (thank you to “singing” bartender” Cranston) and at Luminae restaurant (thank you to waiter Sony who was a perfect match for us). It’s inherently a matter of personal preference, but we like small ships, and travelling in a suite on Celebrity is like being in a small ship within a big ship. A couple of other reflections: Some bright young minds have found a way to improve the wi-fi service speed (hurray). Now they should ask the same geniuses to try synchronizing the elevators., Travelers looking for “mild” shore excursions (like a first-timers bus tour of the island) will be disappointed by the selection. 90% of excursions were “strenuous” or “moderate with cautions”. Read Less
Sail Date September 2019
We were not really looking for a cruise to celebrate our 4oth Wedding Anniversary but when my wife received an online ad for a 12 day Greek Island cruise for under $2100C we couldn't pass it up. It was our first cruise so we had no ... Read More
We were not really looking for a cruise to celebrate our 4oth Wedding Anniversary but when my wife received an online ad for a 12 day Greek Island cruise for under $2100C we couldn't pass it up. It was our first cruise so we had no preconceived notion on what to expect. We had input from many experienced cruisers who made us aware of all the intricacies of cruising including the ship, the cabin, the dinning facilities and shore excursions. Over all , we were very pleased with our first cruise. The staff on celebrity were amazing especially our cabin steward. If i had to give one hint for a perfect cruise, it would be make friends with your cabin steward . They can make your cruise even more enjoyable. The ports and islands we visited were amazing . We just wished we had more time in them especially Malta. Our cabin was an interior one in the bow. We need feel a bit more of the rough seas , which there was only one night of, in that location on the ship. The lack of a window was not a problem for us . We ended up dining mostly in the Oceanview Cafe, Refelction's buffet. We did try Opus , the formal dining room , but our assigned table for the cruise was at the entrance to the restaurant on the main floor near the kitchen. With a capacity of 1400 people in was a bit noisey where we were, So we decided to check the dinner menu every day and if there wasn't anything worth getting dressed up for, we ended up eating at the buffet. We ate 10 out of our 12 dinners in the Oceanview . It gave us the flexibility of food choices as well as the flexibility of eating times and you didn't have to get dressed up. The food and staff were superb. We looked forward to dinner time every night. Overall it was a very pleasant first time experience and Celebrity will be a very hard cruise line to beat. Read Less
Sail Date September 2019
I chose this cruise because of the new ship the Edge. I’m an elite plus member and I’ve been on many ships starting with the Century I believe Celebrity has cause a major faux pas introducing this series of ships. This ship is for ... Read More
I chose this cruise because of the new ship the Edge. I’m an elite plus member and I’ve been on many ships starting with the Century I believe Celebrity has cause a major faux pas introducing this series of ships. This ship is for those guests who have it $$$$$$ and those who don’t For instance I chose the infinity room It is a lovely room with an oversized picture window. It can be opened half way with a movable button. However it is not a balcony. If you want a balcony you need to upgrade to a suite. This infinity room cannot be enjoyed by you if your significant other is sleeping. There is no way to order even a pot of coffee without disturbing your mate. Second of all the suite guests can enjoy the top of the ship. The rest of us are not allowed on that floor. The Club established for the elite and above is a darkened room with no windows. Tried it once and at least I’m able to go to other bars for remainder of cruise. On a positive note I will not be spending much time on this ship as we have many ports of call. I’ll be spending future cruises on the Solstice class. At least I’ll be able to enjoy sky lounge and roof top without being turned away because of this caste system. Good luck Celebrity with filling up these ships after the curiosity wears off Read Less
Sail Date September 2019
“The Edge” is Celebrity Cruise Lines first of their newest class of ship, and it’s an exquisite implementation of an unfortunately deeply flawed design concept. It’s really hard to understand what happened here, and the ... Read More
“The Edge” is Celebrity Cruise Lines first of their newest class of ship, and it’s an exquisite implementation of an unfortunately deeply flawed design concept. It’s really hard to understand what happened here, and the responsibility should sit squarely with its designers. They totally missed the mark, in my opinion. If my tag line above sounds befuddling, read on, and I’ll attempt to clear up the contradictions. A couple of introductory items first. In the interests of full transparency, I am a big fan of Celebrity, and frequently cruise with them. Writing a negative review of their latest offering in “Modern Luxury” is tough for me, especially after so many wonderful voyages aboard their absolute home run design of their Solstice class ships. One thing that still continues to be a tribute to the company, and that’s its hiring and training prowess. The crews of the Celebrity fleet are among the best in the business. This is particularly apparent in the hyper competitive, upper end segment of the five star cruise market. The line offers many opportunities for cross-training, career development, and plenty of upward mobility opportunities for crew. However, all is not well in this most essential area, and I’ll get to right to the reason for that after after addressing a few preliminaries. I had a chance to meet with Master, Chief Engineer and Hotel Manager of Edge in “The Retreat Lounge” aboard the ship. They explained that there were four primary design goals for the “E” class: 1) reduce fuel consumption by 25%, by using a new hull design, new flexible power generation/management options (2x12MW, 2x9MW + aux on “E”, as opposed to the 4x16MW + aux on “S”); 2) improve hotel power use efficiency by incorporating really cool LED lighting technology, high efficiency climate control, application of new kitchen food preparation/storage techniques; employment of new power savings measures in the cabins; 3) building a safer, more modern class ship, that fully actualized the corporate objective to be eco-friendly, by incorporating the latest stack exhaust scrubbers technology to lower greenhouse gas emissions, improve recycling, provide better water treatment technology, revise stores sourcing to take advantage of recent innovations to reduce trash/waste (especially plastics); and 4) attract a younger demographic to Celebrity. With the very notable exception of the fourth objective, attracting a new demographic to the line, Celebrity appears to have been pretty successful by meeting those first three objectives. There are two really important objectives that appear to have been completely omitted when the “E” class design was first presented. First is quality of crew life, hapiness, and workload right-sizing. This should have been a primary design objective. We all know the mantra, “Happy crew, happy ship. Happy ship, happy guests”. Second, the dramatic innovations in the area of accessibility, especially for the mobility impaired, that Celebrity brought to the industry when designing the “S” class, seem to have been completely lost on Edge. Very strange considering their likely future customer demographic. After their first cruise, in my case it was my third, it’s very clear that very few of the Elite, Elite Plus & Zenith level cruisers I’ve spoken with, Celebrity’s bread and butter revenue source, enjoyed Edge. In fact, many were downright disappointed. My contacts in Royal Caribbean top management tell me that the feedback has been overwhelmingly negative on the cruise surveys for Edge. Already it’s not selling nearly as well during initial rollout as previous new class ships. Hence, the monster advertising, and the big push from Future Cruise Sales, to encourage repeat Celebrity guests to try Edge. Why? Well, there are several reasons, but the primary answer I continue to hear from veteran cruisers is that Edge doesn’t feel like a ship providing “Modern Luxury”. Edge feels much more like a cold, sterile hotel. Hotels like those found in most major cities, pretty much anywhere in the developed world. Hotels built in a style that the big chains have towards the needs of their bread and butter revenue source, repeat business travelers. Edge is not an exciting new offering for cruisers looking for diverse, fun, unique vacations to exotic locales. Most of us cruise to enjoy the sea, meet and interact with other guests, experience exciting new types of events with an exotic international crew, experience quality food and entertainment onboard, have fun in ports on high quality itineraries, but definitely not to stay in a hotel that doesn’t highlight it’s nautical heritage, and really has very chilly and in some cases obnoxious ambiance. “White is the new wood”, seems to pervade the appearance of the Edge. Sustainable, natural, fireproof materials like bamboo, or cork would have been much better choices, given Celebrity’s eco-friendly corporate focus. The synthetic laminates found everywhere aboard Edge, and the especially uncomfortable furniture makes no sense. By contrast, the original furniture on the “S” class ships appears to have held up very well over the last decade, and after the “Revolution”, replacement of wall, floor coverings, and some new upholstery, Equinox looks marvelous. This is where the new “E” class really falls down. It’s just not comfortable! Many crew members have already made their concerns known to management, regarding the difficulties of working on Edge, and the primary reason is the lack of attention to detail for essential ship design requirements. An obvious example is storage for everyday use items. Every time I’ve cruised on Edge, I was really shocked to see incredible silly examples of design shortfalls. F&B staff having to stack dining linens, china, and flatware in the service corridors, because no closets were include for storage of these essential everyday items. Cabin stewards, and housekeeping staff, have to roam around the ship to obtain essentials like cleaning supplies, towels, bed linens, extra pillows, and other basics. So the crews’ ability to do their jobs, in a most efficient fashion has been severely compromised. So much so, that even many of the superb “E” class launch crews are asking to be assigned back to the older ships, where day-to-day operations are so much more efficient. Very few wish to be assigned to Apex, the next ship of the class. There are more that a few secondary reasons, but I’ll list just a few, in no particular order, to give you a sense of where I’m going with this review. The Edge has a caste system, either you are a suite guest, and have the run of the ship, or you are in Aquaclass, both castes have special restaurants, as well as access to “some” of the spa amenities, private spaces. If you don’t pay the up-charge to get into these premium cabins, you’re in steerage and must pay extra for everything. That’s not going to make many cruisers, both North American, as well as International guests, happy in any way, shape or form. Bizarrely, Edge has no sensible flow to it’s deck plan. It’s easy to get stuck with several flights of stairs, difficult routing from one area of the ship to another, and in some cases you can’t get from the entry to the four main dining rooms to ant other venues without going up and over, or down and under. Annoying when you’re heading from the show to dinner or vice-versa. There are so many six star offerings these days, including Royal’s own Azamara. Without not really any middle ground on the new “E” class ships, and this strange idea that Celebrity thinks that blocking off large areas of the ship for most guests is a good idea is patently absurd. Edge looks beautiful! Let’s be clear about that. It’s just not fun to cruise on this ship. The Infinity Edge balconies are nothing more than ocean view rooms with a window that opens, sometimes. Pretty much universally hated by every who’s tried them. The over-reliance on technology (especially the app), can eat up large chunks of your vacation. Especially when shipboard communication are unreliable, which is all the time. Anyone who cruises regularly can tell you that’s true for all cruise ships. Not being able to connect to the ship’s intranet and use the app, removal of paper programs, no visible signage for deck plans, elimination of officers’s pictures, bios, and explanations of their roles frustrates most new cruisers. First time you’re disconnected from the app, and you can’t make or change dinner/entertainment, check your schedule, check in for your next cruise or access your boarding documents, or even find your way around the ship, you’ll turn off your phone, lock it in your safe, disconnect, call Guest Relations from your cabin, or a house phone. Then maybe, just maybe, you can finally begin to enjoy your vacation. The design for Apex is frozen, no more changes. Hopefully Celebrity will get the message and make BIG changes for Beyond, the third of the “E” class ships. If not, well then half billion dollars the line is spending for refurbishment of the older ships will be a much better investment than we all expected, because we’ll all want to go back to cruising on the “S” and “M” ships, or move to another line. Read Less
Sail Date September 2019
wanted to try new ship as well as Aqua class instead of concierge. 1. Boarding and Departure - Excellent. 2.Aqua Class cabin - lovely. (could suggest adding a small bathroom/ hand mirror for the ladies - we like to check our back ... Read More
wanted to try new ship as well as Aqua class instead of concierge. 1. Boarding and Departure - Excellent. 2.Aqua Class cabin - lovely. (could suggest adding a small bathroom/ hand mirror for the ladies - we like to check our back view before leaving the cabin) 3. Sorrento trip - not good. Bus driver had NO KEY to bus bathroom. Horrendous long journey..was supposed to have 3 hours in Sorrento, but cut back to ONE HOUR. No time to go to restaurant that we had previously chosen. 4. BLU - ok. overrated. Sommelier and staff very attentive (after first 2 nights, when Manager notice us dining at another restaurant Then we had fab service the rest of the Blu visits.. Was a good idea to have Blu breakfast on departure day. No crowdss/no suitcases getting in the way. 5. EDEN..not our style. We always have a premium liquor package, but for the folks who do not, then be prepared to pay $15 or $20 (US) for an artisanal cocktail ..Yikes!! 6. Staff .. polite and mostly efficient. Always tip extra for good service, despite the fact that we have prepaid gratuities. Cabin steward excellent. 7/ Still happy with Celebrity. Next cruise already booked. thank you Virginia (Canada) Read Less
Sail Date September 2019
I had multiple frustrations long before boarding. Most of which were related to the fact that my mother and I were in different staterooms and it was very difficult to coordinate reservations for excursions or dinner. I was able to for ... Read More
I had multiple frustrations long before boarding. Most of which were related to the fact that my mother and I were in different staterooms and it was very difficult to coordinate reservations for excursions or dinner. I was able to for main dining after I figured out how to associate a reservation (tho website still less than intuitive as you have to check the selection you JUST entered for it to associate). However specialty restaurants reserving with two separate rooms was awful. Called concierge. Sort of helped. But when room two called back they showed no availability. Even though we each were singles and would only need one table of two they couldnt do that without days delay and could reacting concierges. Day of embarkation there were multiple stories of same at captains club. It seems to be an incompetent process. I reserved finding ahead of boarding and was assured cancellation would go to my card. So when we cancelled one restaurant that I had out on my CCard for two separate staterooms they credited the respective staterooms rather than my card. I had to fight to get the credit removed from second room back to mine. And notably NOT to my card but as a room credit despite what I was told when booking weeks prior. WiFi - this was a selected perk so we didn’t pay for it (seems expensive). Quality was pretty good however it dropped a LOT (several times a day) and had to continually sign in. Also we had a single device so had to switch between iPad and iPhone but that was a personal frugal option. Drinks. - pool bar frozen dacqaris really bad. They didn’t have Lime (and bartender didn’t even know what I meant by traditional lime) and then added (dark!) rum after so it was not mixed in. The REAL benefit of a drink package is you can just trash the bad drinks and get a different at no charge. Regular margarita was typical and good. I didn’t have many mixed drinks but not one I had wowed in the least. My mother is elite captain level and supposed to get three free wines. They told her free was “not at dinner”. What?? That is just pathetic. Way to value your customers. They really seem to nickel and dime on everything here from alcohol to coffee to dining. Really takes away from overall experience Fitness: The jogging track was lovely as it traversed two levels so had “hills” and went by garden view and sunset bar as well as around pool (a floor above). A very nice walk and longer than most ships at nearly a 1/4 mile per lap. I had heard there was one or two Pelatons on the edge but found no reviews of them so here it is: Peloton. 6 bikes. 2 never seemed to be available for use - always covered. Technically, you must be in suite or have own pelaton account (used peloton before). Free but must reserve a time to use It (or take chance it will be free which it mostly was). However they told one woman it would be $50 for cruise to use them - I think bc she was neither I suite nor had ever used it before. They remove the seats unless someone is scheduled to use it though you might get lucky if you show up after someone finished, but you can just ask trainer to get them. There are never any seats on until 7 am when trainers begin day and you have to ask. They will provide clip on shoes in your size if you want. I LOVE Pelaton and loved that I could use it daily. For me, it was one of the best part of the Edge. I was not in a specialty room but told them (truthfully) I had my own Pelaton account. Something a trainer said led me to believe they may begin charge for using it (if they don't already - no clear policy it seems) They are very tight with making seats available for peloton use. Don’t know why. Sailing day - arrived on ship early and toured gym. Looked good and only 1 or 2 using it. First day we didn’t port until noon. Got there at 7:30 am and hopped on a peloton (before i knew you had to reserve) got kicked off after 30 minutes for someone who had it reserved. Still a good workout. The real shortcomings of the gym: lack of cool down stretching space. Quite crowded (yoga room in use or probably could do there). The free weights area is quite small too and crammed on sea day. There were enough cardio equipment that something was open whole time I was there - stair master, treadmill, techno bike etc. Day two first sea day. Had reserved peloton for 8 am but forgot the time change and got there late. No problem they accommodated me as others were finishing their ride. There was a good amount of buffering at sea and I cut my 45 Min ride to 30 due bc of buffering. The Pool: love the pool for many reasons the main one being it is actually long enough to swim laps in. It is between 20-25 meters (Based on personal stroke count) so a very respectable swim workout can be had. Even at 10:30 am first sea day there were very few in the pool and I was able to swim 1/2 hour without dodging others much at all. However many days into cruise it was clear anyone who had goggles (and some who didn’t) decided to swim laps even if this meant dog paddle, as they realized others were swimming laps. It got congested much of the time after morning. The pool length gets huge points in my book. You could have the pool to yourself in the evening as no one ever there after 6 it seemed. The pool setup with a sundeck and chairs is lovely and pool has submerged rim all around is very nice. Best pool I have experienced on a cruise ship. Pool itself was busy after excursions but still usually could get a couple seats, always both sun and shade available. Did not pay money for fitness classes but there was a good variety of yoga boxing HIIT and Techno Hume RYDE classes. I did yoga in my room a few times which was nice with infinite balcony feeling part of the room. $149 gets you unlimited classes which include yoga, hiit, boxing and more Entertainment. Mediocre. All of the dance and song performances (which seem to be most nights) are a different version of same. 4-5 women are dressed in boy shorts and halter tops (sometimes sequences sometimes In different colors) and the 4-5 men are in tanks and tights or pants. They pair up. One male and one female lead sing. Songs are mostly known songs and they set some plot to it (which is not evident without narrator or reading write up) They finally got a comedian to come after cruise director got feedback of too much of same thing. Musicians were quality violinist and piano from what I heard. I only made it through one full performance. But shows are not my thing. Food. Overall pretty good. Spa cafe is nice, light and healthy - however it is the same bfast and same lunch every single day. Main dining rooms have quality food and service with a different ambiance in each. La Petite Chef was great and worth it. Best food of all and really fun. Ocean view cafe had great variety and all seemed good. I will say desserts are better looking than tasting - in all venues. Eden. First impression on day 1 visit. Feels 70s and dated with plants growing out of walls. Some decor just seems weird. It is not a place I would seek out for any reason particularly to read or relax. Had dinner there night 3. The presentation was wonderful, the service (too) attentive and the food was very good. Not great. The steak dish was decent but far from a great steak. I don’t think it is worth the supplemental expense and wouldn’t do it again. The Eden performance - I misunderstood and thought there was something to happen during dining. Nope (tho we had an early seating). A few crew walked around with weird costumes which is what they wear for 10:15 performance which only happens every other night. Never went but ship mates went and said it was only a singer. I just don’t get (nor did I like) Eden. Finally, this was my first celebrity cruise and I truly enjoyed many things. I really appreciate they now offer single rooms with balcony without doubling the price for solo. But I doubt I will cruise Celebrity again unless there is a fabulous itinerary. It is fine. But if I traveled with my young adult kids I would want a ship that had more fun - race cars on NCL, rock climbing/surfing etc on Royal Caribbean - I like those things too. Yes celebrity is a 'bit classier' but also not as many options for fun. And mixed drinks were not good and packages are ridiculously expensive. If I go by myself I will go Crystal from now on. That is class, never crowded and ALL inclusive with awesome itineraries. Ports: The Nafplio Greece port was the best of all. Beautiful quaint town with great shops and not busy with tourists. Pick an itinerary with that port! Did Corinth canal which was good. Skip OIA in Santorini. It is a MADHOUSE. Horrible. Mykonos was crazy busy too but great streets and shops to wander through. Malta was a let down. Beautiful from ship, great historical buildings but kind of too short stop to do real substance and it just felt like a big city (w traffic) - though historically stunning. Read Less
Sail Date September 2019
We choose the Edge because of the Greek Islands. Sounded great, but once there, everywhere was crowded. We thought by October most tourists would have been gone, but not the case. As for the ship, very modern, seemed like lots of ... Read More
We choose the Edge because of the Greek Islands. Sounded great, but once there, everywhere was crowded. We thought by October most tourists would have been gone, but not the case. As for the ship, very modern, seemed like lots of wasted space, should have at elevators better directions for finding your way around the ship. Our room, 6197 was beautiful. Lots of storage space, loved that finally there is a TV in front of the bed rather than off to the side somewhere. The shower is large, but they need better soap dispensers in the shower. Mentioned to the room stewart twice that the soap was very slow coming out, he said it was full. Minor problem but annoying. Some people complained about the shade for the infinity balcony, but ours worked fine blocking out the light. Our biggest complaint was the library, the lack of one. Most Soltice class ships have a 2 story library, well stocked. The Edge has a shelf in the Eden bar with maybe 5 books left by past cruisers. Maybe they should make the weird room entrance to the Eden a library. We liked the idea that most cruise information needed while on the cruise is found on your smartphone. Also, the food in the buffet and dining room was terrific and staff was excellent. We will be doing a B@B cruise on the Edge in April, 2020. Read Less
Sail Date September 2019
The food was fantastic, we ate at some specialty dining and the main dining venues. No complaints here. The food and service were excellent and the venues were always beautiful. I particularly enjoyed Raw on 5. The sushi was excellent and ... Read More
The food was fantastic, we ate at some specialty dining and the main dining venues. No complaints here. The food and service were excellent and the venues were always beautiful. I particularly enjoyed Raw on 5. The sushi was excellent and the quality of the seafood was exceptional. The entertainment was also fantastic; Kaleidoscope, Dos Duo, and Ashley Amber being standouts. But, some of the singers in the Grand staircase bar or pool deck could be off key or sound awkward. The spa and fitness centres were excellent facilities but unfortunately have 2 flaws. The gym has so many windows it doesn’t take long to get warm and when your working out more AC would be appreciated. The biggest flaw however, is the spa being below the gym area (maybe they can flip them for the Apex!) I had a wonderful massage but it was marred by the stomping of a gym class above. I suggested to my masseuse they provide some noise cancelling headphones with soft music as a quick fix. We will see what happens! As for excursions they were usually fun and exciting but could sometimes be hindered by being too large. A group can only move as fast as it’s slowest member so if granny with her cane is in the group you’ll spend lots of time waiting at the front. A suggestion for Celebrity would be to give people the option to break groups up by ability. This would give highly active people less time waiting for the group. In turn it would also make less mobile people’s experience more enjoyable by not feeling rushed or guilty by holding up their group. Disembarking and reembarking on the cruise was always orderly and as easy as possible. The ports were all beautiful with something unique to experience at each one. In some cases (such as Catania, and Katakolo) it’s worth looking at an excursion either with Celebrity or privately as the port town itself is either a bit run down (Catania) or just has nothing to see (Katakolo) but they have amazing things to see close by. Edge was my first cruise experience. Other than the minor issues mentioned above I loved the voyage and am already looking ahead to another trip aboard. I hope the suggestions get read! Read Less
Sail Date September 2019
We wanted a cruise of the Greek Islands and the Infinity has a wonderful itinerary to see the islands as well as Israel. The ports of call were exactly what we were looking for. Israel was a very good stop and if anyone were to ask me I ... Read More
We wanted a cruise of the Greek Islands and the Infinity has a wonderful itinerary to see the islands as well as Israel. The ports of call were exactly what we were looking for. Israel was a very good stop and if anyone were to ask me I would say Israel is very safe and well worth visiting. It was the itinerary that brought us to Infinity. I have sailed two other Celebrity ships the Summit and Equinox. Sadly the Infinity is not the equal of her sister ships. Both ships always rank in the top 10 in all categories. While the infinity is comfortable she is showing her age. The rooms and public areas are very clean even if the passengers are not leaving trash there instead of finding a receptacle for their discard. Crew does an excellent job of keeping her clean. I would not say don't sail on her as the ports of call are perfect. I have one major complaint about 1 of the ships crew. The DJ who provides recorded music around the martini bar believes that the passengers on the ship are 20 or 30 somethings and insists on playing the music in the area too loud. In four separate days I tried to get the music turned down so that one did not have to yell to be heard while enjoying their martini. I spoke to the bar tender and he accommodated that was one day. The next day the DJ was there and I spoke to him in a very calm and logical way and while he did turn down the volume he seemed to be insulted that I made that request. On another day I found a senior ship officer and complained to him about the arrogance of the DJ who worked that station. He said he would address it. On the fourth occasion the DJ was again there and again I requested the volume be lowered. Again he didn't care for my request but turned the volume down. Clearly he did not understand that the passengers pay his salary and the voice of the cruiser should speak volumes to him. While this crew member was not interested in the passengers comfort I have to say the head bartender at the martini bar was the best bartender I have ever had on a Celebrity ship. He was so attentive and accommodating giving us one of the finer moments of our cruise. Every afternoon we enjoyed our own happy hour at the martini bar. After two days he knew what we drank and with in moments of arriving at a seat had our drinks ready. He knew we always had two each night and when we finished our first he was ready with our second. It was wonderful. His service is typical of the Celebrity crew not like the DJ. Our cabin steward was also accommodating. I had two small issues with the room and one was a physical adjustment and he had it corrected by dinner time. It required the maintenance staff make the adjustment. Happy with the attention. I hear that they ruined the martini bar on the new ship the Edge. The location of the bar is poor and the allocated room is too small. Celebrity martini bar is one of our favorite features of the cruise line. It is a shame that their focus group didn't give Celebrity the correct input for the Edge martini bar. I hope they don't refresh the ships and ruin the martini bar in the process and any new ships they don't do what they did to the Edge. CruCon booked our arrangements. While other travel agents would not pass on savings that Celebrity was offering CruCon did and it was significant. I will always book with CruCon the best in the business. Read Less
Sail Date September 2019
Over all the ship is average. Lame lecture circuit.. here we are in the middle of history, Jerusalem, Bethlehem, Rhodes, Malta....you would think a guest lecturer would put some spin of the past, but NO.. the only speaker missed the ... Read More
Over all the ship is average. Lame lecture circuit.. here we are in the middle of history, Jerusalem, Bethlehem, Rhodes, Malta....you would think a guest lecturer would put some spin of the past, but NO.. the only speaker missed the mark.. had several lectures on how to talk to your dog. Yes. And the turkey is on for the next cruise, too. He is a “ringer”, no way could you get this gig without payola. Shows.. pretty good. Skinny Elton singer was good.. Broadway, good too. Rest ho hum. TV.. in case you wanted to watch football of even hear the news, good luck. TV sucks. Freezes, worthless. Movies are a frighten joke. Cartoons and documentaries unless you want to pick one of a dozen pay per view at $15 each. Selection is sorry. Specialty restaurants.. the Sushi is ok for sushi lovers. Limited menu for others. I think they need to copy Nobu to be success. 25% full. Mostly empty and avoided. Otherwise it will die. QSine is a video novelty restaurant.. worthy of one visit, like a Disney animation. The good one is a Tuscan.. best choice. That’s it. Otherwise the cruise was great. Read Less
Sail Date September 2019
We chose this cruise because we had a credit from a previous Celebrity Cruise where we had a problem. I liked the itinerary and despite some negative reviews about the Infinity we decided to go for it. All in all I thought it was a fine ... Read More
We chose this cruise because we had a credit from a previous Celebrity Cruise where we had a problem. I liked the itinerary and despite some negative reviews about the Infinity we decided to go for it. All in all I thought it was a fine trip. Embarkation went very smoothly and we enjoyed the Concierge special lunch. Althought the ship was far from new it was not a dump. There were some peeling areas on our veranda and the sofa needed some new upholstery but it didn't bother us at all. The crew ws really wonderful and couldn't do enough for us....especially our room steward and our dining room servers. We found the food to be good enough....there were a few items I didn't care for but all in all it was good and I didn't have to cook it which made it even better. We were able to make it to the 7:30 show after our 6:00 dinner seating so the service was pretty quick. There was a bit of a mix up on our dining time selection but it was taken care of promptly and we ended up at a table for six with lovely people. I liked some of the items in the Spa Cafe but they are now charging for smoothies unless you have the Premium Beverage Package. Luigi, the cruise director was very personable and energetic. We enjoyed the shows that we went to as well. The servers at Al Baccio and the pool bar were also very accommodating and made drinks to our taste and always had a smile. We didn't use the pool but it looked as if many people were enjoying the sunny Mediterrean weather. We used the gym on sea days and my husband did the cycling class and I did the Zumba class. We had some nonrefundable cruise credit so that's where it went but I did think the classes were a little on the expensive side at $17 plus tip. The third Zumba class was cancelled because there weren't enough people (needed 3 people). The machines worked fine and my only complaint with the gym was not the fault of the ship.....I just wish people would wipe down the machines and the weight benches after they use them. Our bed was very comfortable and we had plenty of space in the storage areas. The bathroom was typically small but the amenities were nice enough and our room steward kept us refilled without being asked. We had a Concierge room and told our steward not to continue bringing the evening appetizers as we didn't eat them. Okay now for the things we didn't like. We had the Classic Beverage Package as part of our cruise deal. Believe it or not, the Classic Package doesn't include sparking water. That is the main beverage I drink so I tried to get my package changed to a Premium Non Alcohol package but for some reason they couldn't do this. I'll bet if I had wanted to upgrade to an Premium Beverage Package that cost more they would have found a way to do it!! We only ate in the buffet a few times. The background music was really annoying and it was very noisy. There were also some passengers that forgot their manners when it came to the buffet which bothered me. We ate breakfast in the main dining room whenever we could and it was fine except it would have been nice to have something different once in a while. It was always the same menu. We ordered room service a few times when we had an early excursion and it was rather disappointing.....cold toast, forgotten items, etc. It would have been nice to have some speakers talk about the areas we were visiting as they were very historical. The only speaker I remember was talking about dogs. It seemed like a rather incongruous topic. We played Trivia whenever we could and it was generally fun except for the one crew member who was always in a huge hurry when she did the questions. Their Trivia prizes are pathetic. We met some really nice people on this cruise and enjoyed it overall. Many of the passengers were staying on for the back to back to Miami and were looking forward to some sea days as our itinerary was very busy. Read Less
Sail Date September 2019
my daughter and i chose this cruise for the itinerary and the journey (spa cabin). Thanks to a member of cruise critic we booked 2 10 hr. day trips to jerusalem from ashod and took the 3rd day in haifa to rest our guide had an ma in ... Read More
my daughter and i chose this cruise for the itinerary and the journey (spa cabin). Thanks to a member of cruise critic we booked 2 10 hr. day trips to jerusalem from ashod and took the 3rd day in haifa to rest our guide had an ma in archeokogy and provided great info cheaper than a celebrity shore excursion. we booked 2 b2b cruises so we had 6 days in israel pompeii was on my daughter's bucket list so this 1st journey met that need. celebrity provided a skip the line half day excursion w/ a great guide. i have a ma in theology and art history so i am quite critical of guides. his info was accurate. we also repeated a jerusalem tour to the church of the holy seplecur w/ celebrity, the guide was average. luckily we were repeating because that was onmy bucket list. i wish celebrity offered a shopping shore excursion so we could go thru the christian, jewish and muslem stalls -- fascinating. the spa cabin was pure pampering. not only did we have a balcony cabin one deck below the spa, but we also had iced tea daily and snacks at 3 pm. one of my fondest memory is room service breakfast daily (free) -- taking my coffee on the balcony and watching the sunrise pure pleasure. we had dinner every nite in the blu, a cosy restaurant w/ gorgeous decor and friemdly service. on the eve of our first trip yo jerusalem, ivory, the hostess upon hearing we would be too tired to come to dinner whipped out the menu for the next nite, took our order and told us tocall her when we returned and she have our meals delivered. i cannot tell u what a blessing that was for 2 exhausted women. our waiter luis from peru provided the best service i have had in 30 yrs of cruising. one nite because i had been disappointed w/ the pasta dish the nite b4 made me my favorite comfort food, mac and cheese. also the filet mignon melted in my mouth as did the veal. the lobster was to die for. luis also made sure my daughter had extra veggies. even the wine servers stopped to talk and we do not drink. our room cleaner was great. we asked for ice water after we had finished the tea. -- jewwey never forgot. the weak area of the cruise was the entertainment the celebrity dancers could dance; unfortunately, the singers could not sing. a group. the barracade boys, could sing. we r cruising the mediteranian -- no lectures. on the second cruise we had lectures on dogs. pathetic. Read Less
Sail Date September 2019
The ship is nice and new. I do like the new ship design but I do not think that it is worth the extra dollars to take the Edge. The staff is nice. Our ports were rerouted due to weather. The rerouting of the ports caused chaos for ... Read More
The ship is nice and new. I do like the new ship design but I do not think that it is worth the extra dollars to take the Edge. The staff is nice. Our ports were rerouted due to weather. The rerouting of the ports caused chaos for the shore excursions staff. We had 3 Discovery Collection/Exclusive shore excursions, but were only able to take the one in Athens (which was very nice). The others were cancelled due to port rerrouting. For us the excursions are the highlight of the cruise. This is our 10th cruise overall and our 4th on Celebrity. The Santorini excursions were a hot chocolate mess in a flaming dumpster. Due to us being one of the last cruise ships in port many excursions were cancelled and others were very very negative experiences. I recommended the firing of our tour guide and the bus driver. Celebrity tried to make it up to us so I give them 2 stars instead of one. Celebrity also tried to save the excursions for its suite guests in Santorini. In Santorini shore excursions issued free cable car tickets to the many people who had their excursions cancelled. As a result the cable car lines were two hours long and as a result people were walking through the donkey poop. The shows were average in talent level and content, although the layout of the theater was better than the other Celebrity ships. We spent several hours on the magic carpet for a glass of wine. It is very windy out there while the ship is moving. It is convenient for tenders. The Fine Cut and Eden restaurants were very good. The Fine Cut restaurant was difficult to book on sea days. Eden had a menu that was good for our unique dietary requirements. La Petit had a nice projection show, but I preferred the menu choices of previous ships of steak or lobster. The menu choices in La Petit were not as good. The spa was also very nice but crowded on sea days. The embarkation process is very smooth. In fact embark/debark were the smoothest that I have seen to date. The silent disco was very good. I wish that the other cruise lines would adopt the concept. The photographers were very average. On some other lines the photographers take longer to get the perfect picture. Celebrity cruises used to be my favorite line, however the shore excursion debacle on this cruise has knocked their ratings down a notch or two in my eyes. Read Less
Sail Date September 2019
The Edge is a fairly new ship trying to break the mould, but unfortunately it is a bit like Marmite, you etither love it or not! We are the not type. Although I have stated we had a Balcony there are two types on this ship and the ... Read More
The Edge is a fairly new ship trying to break the mould, but unfortunately it is a bit like Marmite, you etither love it or not! We are the not type. Although I have stated we had a Balcony there are two types on this ship and the Infinity balcony is definately a miss selling as it is more an ocean view with a window that opens (when it doesn't get stuck and makes a lot of noise). The ship decor is clean and modern with some odd twists but to acheive this they have removed the odd lounge and bar. The old style main resturaunt has beem replaced with smaller ones and unfortunately did not live up to expectations and I can say the food was some of the worst I have had on a cruise having to send at least three of my meals back and the selection was poor even our waiter made recommendation NOT to order something and agreed the buffet was better especially for deserts. The entertainments I have to admit compensated for some of it with some very good guest acts and the house acts putting on some excellent shows. On a positive point the Captain (Kate) went out of her way in ensuring we got to a port when bad winds affected the cruise changing two ports for safer options and switching the itinerary for the others where other cruise lines would have just had an extra sea day. The Captain also was at the gate when we all left at the end of the cruise. So in summary, if you don't care about a balcony and having good food then this ship might be you for the experience it gives you. Read Less
Sail Date September 2019
We chose this cruise mainly for its itinerary but also for the opportunity to sail on a new, innovative ship. What we found was a beautiful ship with excellent service. Having said that, there were some areas that need improvement. Please ... Read More
We chose this cruise mainly for its itinerary but also for the opportunity to sail on a new, innovative ship. What we found was a beautiful ship with excellent service. Having said that, there were some areas that need improvement. Please keep in mind that these are only our personal views and may not reflect everyone’s perspective. We are senior citizens and on our recent 11-day Greek Islands Cruise observed that the majority of passengers (approx. 65-70%) were seniors as well. There were very few children on this voyage. Regarding the entertainment, except for one or two shows, found that the entertainment was geared towards a significantly younger audience. The theater itself is beautiful with state of the art equipment. It’s a shame that the quality of the shows did not live up to what we have experienced on other Celebrity cruises. Regarding our infinite veranda cabin, it was quite spacious with plenty of drawer and storage space, a beautiful big screen TV and the best bathroom we have ever had. With all of that, I still prefer a cabin with a real balcony, not a sunroom, which is what this cabin really is. For this reason, I would not choose this type of cabin again. Now to the restaurants: I like the four smaller restaurants as opposed to two large dining rooms. We opted for Select dining and never had to wait for a table. The quality of the food was very good to excellent and service was outstanding. We ate at only one specialty restaurant- Le Petite Chef, which was entertaining and the food surprisingly good. Service was excellent. Now to the ports: The original itinerary was Catania, Malta, Santorini, Mykonos, Athens, Katakolon, Nauplion, and Naples. Unfortunately due to weather conditions (strong winds), the itinerary had to be shuffled around, causing a serious logistical problem for the crew. This is where Captain Kate and her amazing crew took over, shifting port order while not cancelling a call, but substituting alternate ports which were actually more attractive, IMO. They did a fabulous job, providing free shuttles on Crete and offering assistance to those with private shore arrangements. Bottom Line: would we sail on the Edge again? Maybe, but they need to provide more live music venues, both for listening and dancing and only if we can get a cabin with a real balcony. Read Less
Sail Date September 2019
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