1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Cruises Cruise Reviews

2,568 Celebrity Eastern Caribbean Cruise Reviews

We had been looking forward to our trip on the edge as loyal celebrity cruisers but I have to say it was not the best. I loved our room and Blu restaurant but there are so few venues and the same 3 groups just kept rotating thru the 3 ... Read More
We had been looking forward to our trip on the edge as loyal celebrity cruisers but I have to say it was not the best. I loved our room and Blu restaurant but there are so few venues and the same 3 groups just kept rotating thru the 3 venues. Gone is the world class bar and the grand lobby bar so the only venues are the martini bar, the club and the Eden. Don't think I'll do the edge again but stick to the silhouette class ships. The room had plenty of storage and feels bigger with infinite veranda but I actually missed having an actual veranda. In a way it was a blessing because we had terrible weather but still I missed having an actual veranda. The spa was okay but again, I missed being able to go from our rooms to the spa without having to get on an elevator. Read Less
Sail Date March 2020
The Equinox boasted a huge remodel in 2019, but it didn’t show in reality. I’m thinking the remodel must have adhered to the suite class rooms and private areas. The median age of cruisers was easily 60+ and the ... Read More
The Equinox boasted a huge remodel in 2019, but it didn’t show in reality. I’m thinking the remodel must have adhered to the suite class rooms and private areas. The median age of cruisers was easily 60+ and the entertainment/activities seem to cater to this group. Couldn’t enjoy the deck areas very much being that cruisers were allowed to smoke EVERYWHERE outside on public decks. Many of the activities were sale pitches and not solely an activity. As far as night life goes besides the casino it seemed like only one dancing venue was open a night. Most activities were conducted in the grand foyer, (which wasn’t very grand in comparison to most ships) which I found odd. Live entertainment was mediocre at best, but once again catered to the older crowd 60+. The shows were good the final night comedian was a riot and he even made several jokes referring pertaining to the age group on board. The ports were nice except we weren’t allowed to port in Dominican Republic due to COVID-19, there were no issues on this ship to the best of my knowledge. Read Less
Sail Date February 2020
We picked the Celebrity Equinox Eastern Caribbean Cruise of Feb. 29 - Mar.7th because of the itenerary plus us having had very good experiences on Celebrity ships before. We really like the ship as it was easy to get around on plus it was ... Read More
We picked the Celebrity Equinox Eastern Caribbean Cruise of Feb. 29 - Mar.7th because of the itenerary plus us having had very good experiences on Celebrity ships before. We really like the ship as it was easy to get around on plus it was very well maintained by the crew. We found all of the crew very friendly and especially liked our stateroom attendant and our dining room waiter and his assistant. Our stops were to be San Juan, Puerto Rico, St. Thomas, Samona, Dominican Republic, and Nassau, the Bahamas. We've been to San Juan before so we just got off the ship and walked around Old San Juan - it is a nice and interesting place with lots of shops and places to eat. Our stop in St. Thomas we took an excursion to Sapphire Beach and it was worth the trip. Our next stop to Samona, Dominican Republic was a disappointment as our ship wasn't allowed to dock - really no explanation other than Samona wanted more port fees to be paid. In Nassau we took an excursion to Pearl Island, beach and lunch break. It was a very nice small island with a white sand beach and was fun. I have to say with the coronavirus scare that this ship and it's crew made every effort to make us feel safe and they were squirting hand sanitizer on you every time you turned around. We enjoyed the shows in the theaters each night. We only ate in the main dining room each night and found the food very good. I have to say when reading other reviews where people may not have either liked the food or thought the portions were too small - they really don't know what they are talking about. For one thing you can order as much as you like and if you don't like something - you can send it back and get something else. The only negative I would say is what we say on every cruise we've been on and that is there are always pool chair hogs on every cruise you go on and I don't know how this can ever be remedied. Finally I would recommend Celebrity cruise line to everyone. Read Less
Sail Date February 2020
We have cruised with Celebrity once before on the Equinox and absolutely loved it. This time we brought along our brother and sister-in-law. They are hooked now as well. We love this ship, it's never too crowded, always very clean, ... Read More
We have cruised with Celebrity once before on the Equinox and absolutely loved it. This time we brought along our brother and sister-in-law. They are hooked now as well. We love this ship, it's never too crowded, always very clean, the veranda cabins are spacious enough for the two of us. The beds never bother our backs (which is saying something because most hotels do). The main entertainment is always great, a good variety of singers, stage shows, comedians, and magicians. All excellent. Even the rest of the entertainment is not to be missed. The activities are fun, we always enjoy the trivia games. The service is wonderful. Ask for almost anything, they will make it happen. Our cabin steward (#7222 - Wayan) was there several times a day and usually greeted us when returning to the cabin asking if we need anything. The hostess (Victoriia) and wait staff (Anam & Andrej) in the dining room were great, our waiter even got us a dessert that was not on the menu that night as we missed it the night before when dining in the Tuscan Grill. The dining is OUT OF THIS WORLD. We never had a meal we didn't like. The Tuscan Grill has delectable food as well. Their steak is mouth watering and you can cut it with your spoon. We stopped at San Juan, St. Thomas, and Nassau. We did the Walking Tour of Old San Juan, it was OK, we got to see the fort at the tip of the island and walked into the island where our tour guide showed us different places, monuments, and a church. I wish the tour guide would have had a microphone though, as we could not hear much of what he said. In St. Thomas we did the Sapphire Beach & snorkeling. Bus ride to Sapphire Beach (about 1/2 hour) then a beautiful beach for swimming (snorkeling is difficult). A free drink ticket. Food available for purchase (we had burgers and fries). Then a ride on their Sky Drive back to the ship which was breath taking with the views it offered. Not to be missed. We were not allowed off the ship in Samana, Dominican Republic. They finished reviewing our health records 1 hour after we gave up and left at 2pm or so. I don't suppose they will do very well as a cruise ship port if they can't get it together a little better than that. Celebrity handled it beautifully, giving everyone that booked excursions through them a full refund and giving everyone a credit on their acct to use by the end of the trip equal to one day of cruising. The on-board shops were bustling. Nassau, Bahamas was beautiful. We booked the Funky Jeep Tour and our tour guide was great. Funny, informative and accommodating. We did several stops to include the Queens Staircase, the Junkanoo Museum, John Waitling's Distillery, Tasty Teas, and a wonderful lunch. I would definitely recommend this excursion, we saw a lot of the island and were left with quite a bit of time to explore on our own before the ship departed. The only bad review I have is we purchased transfers ($15 each) to the Fort Lauderdale airport with a departure time of 9:15 am from guest services on the ship. We were still waiting at 9:30 am when our luggage number was called. It took no time at all to get through customs, but once outside NOBODY seemed to know where we needed to go. 4 different people told us 4 different places. We finally found a large coach bus that was for our transfers to the airport (with a line of 50+ people). The person loading the luggage was VERY slow. I would estimate that it took at least 30 seconds per passenger to check their paperwork and load their luggage. That doesn't seem like much, but when you've got 50 people waiting....that's 25 minutes to load the bus. We did not have time to wait as it was now 10:30 am and our plane was scheduled to leave at Noon. So, we opted to take a taxi instead - $25 for four people and 6 big bags of luggage. MUCH BETTER DEAL and WAY faster. Overall, I give our vacation an A+++++. Read Less
Sail Date February 2020
We've just completed the second of two back to back cruises. This review should be considered as an amplification of the first review we posted. Our opinion of the ship hasn't changed. The deck area for non-suite passengers ... Read More
We've just completed the second of two back to back cruises. This review should be considered as an amplification of the first review we posted. Our opinion of the ship hasn't changed. The deck area for non-suite passengers is very overcrowded with loungers often jammed tightly uo against each other in rows of 12 or 15. I suggested in the previous review that this probably was due to the proportion of the upper deck space dedicated to suites and their facilities. The problem is made worse by four other things: 1. On the starboard side of the swimming pool area much of the deck space is taken up by Cabanas which have to be booked and paid for (sorry don't know the cost). 2. On the port side there isn't a deck that overlooks the pool. Instead there is an upward sloping ramp presumably for walkers and joggers. 3. On the upper deck to the rear of the ship there is a large area dedicated to another restaurant for which you have to pay and a "garden" area. This is beautifully landscaped with some seating areas but no shade. 4. There is a promenande deck (but not a 360 degree walk around one if you see what I mean). Parts of this promenade deck are very narrow opposite the tenders and there simply isn't room for loungers. There are parts of the promenade deck which are VERY wide and spacious. However, there are NO sun loungers. This seems to be the case for two reasons. Firstly, some of the restaurants have outside seating in these areas (Please note there is no shade provided for this seating). The second reason for no sun loungers is that Celebrity simply refuse to put them there. "It's not the style" said the guest relations manager. There are three speciality restaurants which overlook and are open to the Grand Plaza (which contains the Martini Bar) - Bistro, Raw and Fine Cut. These are fairly typical for Celebrity speciality restaurants - with one big exception. You can hear everything that is happenimng in the bar below the live music (whether you like it or not), the noise you'd expect from a several hundred people talking, (sometimes VERY loudly) in a bar. These are not the restaurants you want to go to if you want a relaxing or romantic evening. One evening we sat in the Blu Restaurant (the service and food are excellent) near to two people who spent the entire evening browsing the internet on their mobiles/cells. It's not something we'd do but they weren't doing any harm and it didn't interfere with the enjoyment of our meal. That is it didn't until they both decided to start making calls to their friends/families whilst sat at the dining table. That was when my wife and I decided to leave the restaurant. I was later informed by guest relations that Celebrity regarded the use of cell phones in their dining rooms as acceptable. You should also note that on Celebrity Edge they encourage guests to take pictures/make videos in the theatre. So tough luck if you get sat behind an avid video maker. On the second of our "back to backs" the table service in the bars improved a little but it was still well nigh on impossible to get a drink served to you out on deck. As I said in the first review, "Some Good, Some Bad and Alot Downright Ugly!" We won't be sailing on this class of ship again. Read Less
Sail Date February 2020
We have sailed enough on Celebrity to attain "elite" status and have always enjoyed our experiences. We chose to sail "Edge" because my wife really wants the experience. We traveled with friends (another couple). ... Read More
We have sailed enough on Celebrity to attain "elite" status and have always enjoyed our experiences. We chose to sail "Edge" because my wife really wants the experience. We traveled with friends (another couple). BTW, Edge is really an adult only ship as there seems little to do for anyone under the age of 18. The ship common areas are unique and well done. The stores on board are all high end retailers, so don't look for deals. The cabin (Aqua Class) was very good and loved the infinite veranda. However, the designer obviously never sail, why are there NO hooks in the room; to hang backpacks, jackets whatever. The lack of hooks meant the couch was the holder of all those items and thus useless for sitting. I would normal give the staff an 10 / 10, but our room steward was clueless. With Aqua class we get certain perks. Flavored water, canopies, a pillow "menu"... Never received any waters/never asked as to whether we'd like, had to ask for our feather pillows 3 straight days until we got them. Finally, we never received any embarkation notice (including tags). Fortunately, we decided to walk off with friends. We ate in Blu (for Aqua class), 2 of the "regular" restaurants and the Roof Top Grill (premium) . Blu was excellent with wonderful service a BIG 12 /10 for them! The regular restaurants were good, but the tailoring to a specific cuisine (Italian, french, etc.) missed the mark. The Roof Top Grill was great! great Food / service/ over looking the ocean... As to communication, as already highlighted, there was little. Other than the daily talk from Capn. Kate, there were no announcements, ever. We were never told when we could get off ship at port (we just went). We had some issues and tried often to see the rep at the Captain's Club, never to find anyone! I spent over a half hour on the phone waiting for the "relations" desk to pick, no one ever did. This speaks to lack of people working there. When we asked a question of officers, they had to look to staff for an answer! The spa was good, my wife loved her treatment (1000 flower wrap) and the Aqua class facilities (why we do Aqua class) were some of the best on Celebrity. That said, the locker rooms are pretty small and only about 4 people can really be there at a time. The gym was well equipped and most machines in working order. Finally, back to communication issue, I was waiting for my treatment (a shave); got there 15 prior and sat there for almost 45 minutes before the attendant came. I fully expect delays, but it would have been REALLY NICE if someone (i.e., MANAGER) would have simply said sorry we are running late. NOT A WORD! I was literally 10 second from leaving... Anyway, I feel compelled to write this unvarnished review... Read Less
Sail Date February 2020
The ship is absolutely beautiful. We chose a cabin with a porthole which was very nice. Service was outstanding. Wonderful to see the captain not afraid to pinch in and help out in the coffee bar. Food in dining room was just ok but ... Read More
The ship is absolutely beautiful. We chose a cabin with a porthole which was very nice. Service was outstanding. Wonderful to see the captain not afraid to pinch in and help out in the coffee bar. Food in dining room was just ok but service exceptional. Ocean view Cafe was good. Service in there was top notch. Bar service at times was not great. We had premium liquor package and had to watch to make sure top shelf liquor was used. Twice on the magic carpet our margaritas were not made correctly as well as in the martini bar area. This never should have been. The theater was magnificent. Loved the theater in the round. Like other ships much better, like the Summit and Equinox. Shops were too high end for my liking. Most likely will not sail on her again. Getting on and off the ship was very quick and easy. Read Less
Sail Date February 2020
The Edge is beautiful- VTCruising was correct! Our S-1 cabin was lovely and we had great service from a very attentive and hard working asst room steward and butler. Luminae dining was outstanding- almost Michelin level- better than ... Read More
The Edge is beautiful- VTCruising was correct! Our S-1 cabin was lovely and we had great service from a very attentive and hard working asst room steward and butler. Luminae dining was outstanding- almost Michelin level- better than Luminae on the Reflection in 2018 and better than Crystal Serenity in 2016. Service was almost over the top. Raw on Five (sushi) was also excellent. Grand Bistro Cafe- mostly excellent food with a few service lapses and the best pastries on the ship- particularly the apple and pear tarts- we had lunch there a few times. The pastries at Cafe Al Bacio have gone downhill. Croissants, coconut macaroons and bite size tarts are still good but the cakes now have an odd and tasteless commercial frosting- gone are the delicate and fragile whipped cream toppings. Public areas tended to be quite crowded and unpleasant (for us). The pool at the Retreat for suite guests was too small but we enjoyed the other Retreat seating areas on decks 15 and 16. Germ Report: Most of our fellow passengers were either oblivious to the Corona threat or avoiding discussion of it. Most had more cruise and travel plans coming up in the Spring. We were as careful as possible with hand sanitation but I've come to the conclusion that avoiding illness on a cruise ship is almost impossible. Here are just a few areas that Celebrity should look into (I'm sure there are many more that other passengers can identify): Constant handling of our plastic room cards by ship staff. Here's the scenario- bartender (ID required even at Retreat bar) takes our card, makes a drink, tears off straw paper wrapper, fingers contaminating the straw tip in most instances, hands us a drink with the fingers that have handled dozens of other cards. A much better plan would be to use a scanning device similar to the one at port embarkation/disembarkation- crew doesn't touch the card- passengers hold them up. However, on initial embarkation, at the beginning of the cruise, cards were handled twice by various crew members. I didn't see any crew hand sanitation between passengers. Communal shampoo/conditioner/lotion bottles are not a good idea in the time of Corona. Luminae charger plates- beautiful and showy but why? The heavy menus end up on top them and later the chargers are whisked away. Are they washed again and sterilized? Doubtful. Capt Kate said that hand shakes were to be avoided yet our butler extended a hand on initial greeting and during some trivia type games in The Club, the crew were high fiving passengers. Why has the crew not gotten the message? Service comments: our waiter at Raw on Five crossed out the tip we had written down and said he preferred a recommendation- he said all tips were pooled. Service was so friendly and helpful throughout the ship -especially at Luminae but it had a bit of a desperate feel. Staff is very dependent on good reviews almost to the point of desperation? It contributed to a slightly unrelaxed feeling at times. Is the staff under too much scrutiny and pressure? Overall, a great trip and we look forward to sailing again on the Edge. Hopefully we aren't coming down with COVID-19 in the next few days! Read Less
Sail Date February 2020
The ship is beautiful...high end and classy. Tiffany, Cartier shops.....a walking track that is two floors so that there is an incline- 4 times around is a mile.....amazing art work and sculptures.....Eden - a beautiful space to meet with ... Read More
The ship is beautiful...high end and classy. Tiffany, Cartier shops.....a walking track that is two floors so that there is an incline- 4 times around is a mile.....amazing art work and sculptures.....Eden - a beautiful space to meet with friends or just to meditate. At night Eden has a cirque du soliel type show. The infinite veranda was spacious and We loved opening the window to hear the ocean. The dining was truly amazing.....the lunch buffet always had new items and they were fabulous! I have never had a tomato and mozzarella bar at a cruise buffet before! Shows are offered at 7:30 and 9:30. As well as one “late” show at 10:30- much better than the typical 11:30 late show! The music and the shows were wonderful. We never had a problem finding a lounge chair on deck. There were very few children on board- not much for them to do other than camp at sea. I would say the average age of guests is around 50. Captain Kate was amazing...at the end of the cruise, she stood at the end of the gangway, with the cruise director to say good bye to each guest! I could easily make this ship a regular vacation get away. Read Less
Sail Date February 2020
We sailed on the Equinox with a group of 18 ranging from our 16 year old son to a few in their 60's. Overall this was an excellent cruise with only a couple of things I feel could have been improved. I'll start with the ... Read More
We sailed on the Equinox with a group of 18 ranging from our 16 year old son to a few in their 60's. Overall this was an excellent cruise with only a couple of things I feel could have been improved. I'll start with the positives as they far outweighed any negatives on this ship. Embarkation - After a dozen or so cruises this was the easiest I've ever experienced. We had booked the 1:00pm time slot to board the ship but ended up arriving around 11:30 and simply waled right on board with zero waiting. The staff working embarkation were beyond friendly and helpful and Celebrity really has this process down to a science. The Ship - This is a beautiful ship and is pretty elegant. It was exceptionally clean and well thought out. The artwork was very whimsical and interesting although not overly done.It was also quite easy to navigate and has very good flow. The main pool area seemed a little small and there was almost never any open chairs anyway decent on the ship if you didn't get them by 8:30-9:00 in the morning. They also seemed to be an incredible amount of chair hogging going on without anybody using the chairs. The crew did not address this at all. The main pool/s were also incredibly cold and because of this almost nobody swam in the pool much including any of us. Another odd thing is the main pool area has sun shades around it which really cuts down on those trying to sunbathe. The serenity pool area was really nice and tranquil and many of us loved that area including the youngest couple in our group (25 years old). This area was also never packed and the pool was heated. Very nice area! The spa & gym were pretty nice even though the Persian Garden was pretty small. My wife usually purchases a spa pass but did not do so on this cruise due to the small size of that area. Part of this was due to the Serenity Pool area. The gym itself was well equipped and had everything we wanted. Cabins - We were in a mix of balcony cabins with a few inside cabins mixed in. The cabins were very well appointed with much nicer bathrooms than expected. The enclosed showers were very nice as who likes the tiny showers with just a curtain? One thing that was interesting is that my daughter was in cabin 7305 which I booked for her as it appeared to have a nice balcony but I was in cabin 7171 with a regular balcony and much preferred our room. 7305 is the last cabin prior to the true Aft cabins and although it's balcony is slightly larger in has no view to the aft of the ship due to the angle of the balcony. The inside cabins were really quite nice and we were impressed with them. Dining - This is where this ship really excelled. The main dining room was outstanding with great food and service. Victoria the hostess was beyond good at her job and always managed to get us seated quickly and efficiently. The food was some of the best I've had on any ship I've been on. The buffet was also really good and probably had the best quality food of any ship I have been on. They even had a station for cooking steaks, chops, chicken, etc to order in the buffet. The buffet also was broken up into sections which kept lines almost non-existent. I was skeptical of this design at first but it works very well although that may have been due to the vast majority of passengers being very courteous with others. We also ate at QSine for La Petit Chef and Sushi on 5. Both were fantastic and everyone thought they were well worth the price. The steak at QSine rivals the best I've ever had. Entertainment - The shows and entertainers were also top notch and we enjoyed all of them. The comedians were good but not the best we've seen on cruise ships. All of the production shows were excellent and everybody in our group loved them. Oddly enough the theatre was never full so they was always ample seating. The activities around the ship seemed a bit lacking at times, especially for the younger members of our group. Our 16 year old said there wasn't much going on the teen club and there were only about 100 kids total on this sailing even with it being President's Week. Service - Unbelievably good in all areas. Some of the best we have experienced on any cruise ship. The only exception to this would be at the pool bar as that bar always seemed t have the slowest and least friendly bartenders and there was a big time lacking of servers in the pool area which made it difficult to get a drink near the pool. Many people actually went into the buffet to get a drink du to this. Deparkation - Almost as easy to get off the ship as getting on. We had taken a tour to the Everglades that would drop us off at the FLL airport. This was pretty well organized although the Everglades ride and alligator show was a bit disappointing. Ports - San Juan - We visited the fort but it closed at 6:00pm and we didn't arrive until 3:30 and not off the ship until after 4:00. San Juan is a great port but arriving earlier would have been better. St Thomas - We did a private excursion with a local group instead of taking a ship tour. This was excellent and we ended up doing an island tour and going to both Sapphire Beach and Secret Harbour Beach. Tortola BVI - We took a ship tour to Virgin Gorda and went to the Baths. Beautiful area but to crowded. Why anybody in poor physical condition would take a tour that states it's strenuous and then hold up everyone else is beyond me but there were quite a few people who did this. Nassau - We took a cab to Cabbage Beach which was gorgeous but pretty choppy and they dropped us in an area with zero services so we decided to take a cab to Junkanoo Beach which is quite near the port. This beach was ok but not very pretty with lots of people trying to sell us anything from jet ski rides to drugs. One tip here is that the drinks are half the price if you don't use the principal bar which is amazing considering they're very close to each other. We also checked out the Straw Market on our walk back to the ship...it was ok but much smaller than expected. Ok, overall great trip but here are the few negatives we encountered. Pool area bar service - this was not good at all. Almost no servers taking drink orders and the bartenders at this bar were the worst on the ship. Pool area in general - Pool was to small and to cold. Hardly anybody used the pool to swim yet nobody could get a chair as the chair hogs were out in full force. Most of us weren't fans of all the sun shades in the pool area either. Celebrity App & Internet - This was the worst thing on the ship IMO. The app is designed well but the free internet service on this ship is incredibly poor and unreliable. The app has a chat service that is free but it's horribly slow and unpredictable. It appears to be designed similar to Carnival's chat feature but it simply does not work well at all. We all agreed we would prefer to pay for an app that works than a free one that's poor. Read Less
Sail Date February 2020
This was our 10th celebrity cruise, 13th overall and 2nd on Equinox. Every year we sail presidents week with family and friends as a tradition. We love the solstice class ships and are never disappointed. We live in Orlando so no hotel ... Read More
This was our 10th celebrity cruise, 13th overall and 2nd on Equinox. Every year we sail presidents week with family and friends as a tradition. We love the solstice class ships and are never disappointed. We live in Orlando so no hotel stays are necessary. Travel time to port everglades is 3-31/2 hours. We chose to park on site which cost $15 per night for the convenience. Embarkation was really fast, we utilized the app with online check in. They have a special line that expedites you with facial recognition and you are on the ship in no time. Same goes for disembarkation we didn't even need passports out same process and you are off in minutes. As long as you check in online and scan your passports on the app the facial recognition knows who you are and its very quick. Equinox is a beautiful ship and does not show her age. Celebrity does an excellent job cleaning and maintaining their fleet. We previously sailed on the Eclipse again this past summer and she was in great shape as well. My family and I love the layout and use of space on these ships, they truly are modern luxury. The new carpets and furniture/décor keep the ship looking fresh and new. I Love the blue hull to match the new ships, really makes them stand out from other cruise lines. We stay in mostly concierge class rooms due to the location of them. They tend to be more quiet than other areas and we prefer the back of the ship. As soon as we boarded which was 11:30 we went straight to our room to drop our bags . The keys were left outside the room like they said and our room happened to be ready. If your room is not ready they leave a magnet on the door stating this so you can drop your bag and return later. I love this new process. The new room décor is really nice but I do miss having the foot rests on the balcony. The table outside is a small table not ideal to have a meal outside. Not quite sure why they changed that. They no longer put slippers in concierge rooms and the toiletries are new. I bring my own so not an issue for me but in my opinion not very sanitary being in large refillable bottles. I think a wall unit that locks would be a better solution for that. The new mattresses are very comfortable and our cabin attendant Komang was very accommodating. We had select dining chosen but since we were going to be 11 people most nights we called ahead and they gave us 8:30 dining reservations on deck 4. We usually don't utilize the main dining room much but this trip we did and I was pleasantly surprised. Marlon was our waiter and he was excellent! We always ate what he suggested and it was delicious . Denis was our sommelier and he always came over with our wine of choice without asking, our glasses were never empty. Diego the maître d always greeted us with a smile and let us know how long for our table to be ready. Service was excellent from everyone . We do enjoy the specialty restaurants, we dined at Murano and Tuscan . They were both amazing meals as usual and our server Yusmin and sommelier Maco were outstanding in Murano. If you haven't dined there its a must. I don't understand the people who say the upcharge isn't worth it. I have never had a bad meal at any of the specialty restaurants and we go multiple times on every ship. My husband and I are Elite so we did go to the Tuscan grill elite breakfast a few times. The service there was great. Amy, Jujur and radu always greeted us with a smile. It is a continental breakfast so no eggs cooked to order but definitely an adequate selection. I do wish they would add some yogurt and some hard boiled eggs. The buffet has plenty to choose from as always so you do not go hungry. Everything we ate there was very good. Seating can be challenging on sea days but their are always other options. We usually go to mast grill at least once and aqua spa café, both good options. Entertainment was very good we always love the comedians. Plenty of live music around the ship to enjoy . We even went to karaoke one night, that was fun to watch. We joined some of the trivia in sky lounge during the day. Archery was fun as well as bingo and the casino. So many options I don't understand when people say they are bored. Very nice gym and spa. Cruise director Lauren really kept things exciting. We do purchase the premium beverage package and its wonderful. We had great wines, scotches and bourbons well worth it just for the amount of water and Perrier we consume. We did purchase our son a non alcoholic premium beverage package and he really enjoyed getting his mocktails around the ship. We always purchase our sons on the ship from one of the waiters to help them out. Jimmy was amazing and every time he saw our son by the pool he said hi to him by name and suggested another mocktail for him to try. Sonia, Sumit, Nikhil, Rovena and Patu I cant say thank you enough for your great service throughout the ship. The crew really makes you feel like royalty and we wanted for nothing. A special thank you to Anca from future cruise desk in helping us book the Edge for our Mediterranean cruise. I cannot say enough about the wonderful service our family and friends received on this cruise! We did get off at all ports and did some shopping on our own. In Nassau we walked to Junkanoo beach aprox 15-20min walk. Small but adequate enough to take a dip and relax. Our son has been on Disney and Royal and still loves Celebrity the best for quality of food and service. They have plenty of activities to keep the kids busy including Stem at sea now. Celebrity is still our favorite cruise line and always exceeds our expectations! Read Less
Sail Date February 2020
We chose this particular ship on this particular date as extended family were going and asked us to join them. We had a great time overall and are glad we went. Embarkation was seamless and speedy, we arrived at our chosen time, ... Read More
We chose this particular ship on this particular date as extended family were going and asked us to join them. We had a great time overall and are glad we went. Embarkation was seamless and speedy, we arrived at our chosen time, flew through the process, and we were in our cabin in less than 30 minutes of drop off. Dining was a pleasure even at the busiest times at the Oceanview Cafe, which was exceptionally good for a buffet. Loved Fine Cut and their ribeye and Dover Sole. Since it wasn’t a specific school vacation time we had a decidedly older population on the ship with maybe 10% of passengers using a cane, walker, wheelchair, or scooter, which made it a little tight in narrow hallways. My only negative is our cabin: while perfectly located it’s banging, clanging, and cracking noises marred our sleep. Most likely the cabin is on a construction seam and the blowing wind and waves caused the ship to rock unevenly. I did not complain as I didn’t want to change cabins. Read Less
Sail Date February 2020
My wife and I have sailed on Solstice Class before and decided to see if the Edge was all that Celebrity said she was, despite a lot of negative comments / reviews by those that had sailed on her. I like to keep things short and to ... Read More
My wife and I have sailed on Solstice Class before and decided to see if the Edge was all that Celebrity said she was, despite a lot of negative comments / reviews by those that had sailed on her. I like to keep things short and to the point to here goes: PROs: We sailed in a Sky Suite. Love our cabin with the bed facing the water. Our stateroom attendant, Benedict was fantastic. The room was always clean and freshly appointed. Bathroom was fantastic. I loved the size of the shower area. Dining: Luminae was amazing as always. Service and food quality did not disappoint. Gynna always had a friendly smile for us and called us by name after the first day. I cant say enough positive things about our waiter, Tresi, her assistant, Elena were both amazing and did everything they could to make dining a wonderful experience. Our Sommelier, Yan, was outstanding. We are not very picky wine drinkers, my wife likes sweeter whites and I enjoy reds. She made recommendations and we took her advise every time. A most wonderful experience every time we dined there. Retreat Lounge: At first I was disappointed that there was no bar inside the lounged, especially since our first two sea days were very winding. But then I discovered Brandon and things changed greatly He was always there and always made a point of stopping by to make sure we did not need anything every time he saw us in the lounge. Lunch at the Retreat Bar was also fantastic. The 'sliders' they brought out and passed around even pleased my wife. CONs: Drinks & More - while it made grabbing anything from the refrigerator in the room quick and easy, I was a little disappointed that all of the items Celebrity says are available in the Mini-Bar were not initially stocked in our room. The hotel staff should pay closer attention to what is supposed to be in the rooms and make sure it is actually there. Why is it contingent upon customers to tell the Butler and or stateroom attendant what items are suppose to be provided? Shower: The cord needs to be just a little longer on the shower head. Was was unable to raise it as high as I felt it needed to be so I would wash my head without having to bend over (and I am only 6-foot tall) Furniture: Found the coffee table in our Sky Suite to be too low to be used for anything other than a place to put our feet or other items. Would be nice to be able to eat a meal in the suite without having to use our laps for a table. Balcony: I found the balcony to be too 'short' While there was a lounger on our balcony, it would only fit sideways so you had a choice of facing fore or aft and therefore did not use it at all. Disembarkation was a nightmare. Terminal 25 has become so dependent on the facial recognition system that when it fails, as it has done for our disembarkation, the resulting lines made for a very disappointing experience. One last note; Be prepared to do a lot of bending over. I am not sure why but all of the sinks in the public bathrooms and in our cabin seemed to sit lower than was I recall from other cruises. The soap dispensers in the public bathrooms are recessed such that you cannot not even see them unless you bend down and look underneath. Granted that after a day or two you get a feel for where they are without looking but I found it impossible to stand up straight to simply wash my hands. All in all we did have a wonderful cruise and have booked another sailing on Edge. Read Less
Sail Date February 2020
Wrote this mainly for the cabin review, see below. We were more than pleased with the Edge - great job, Celebrity! General "stuff": >Sinks for handwashing are present at entrances to the buffet, but many people ignore ... Read More
Wrote this mainly for the cabin review, see below. We were more than pleased with the Edge - great job, Celebrity! General "stuff": >Sinks for handwashing are present at entrances to the buffet, but many people ignore them. Hand sanitizer is available everywhere in public places...again, often ignored. Many food stations, all excellent and could eat there at any meal and have just as good food as offered in the restaurants. Each of the 4 restaurants had wonderful offerings...some of the better food we've had on any cruise. >Public restrooms had automatic doors. Several were private single stall ones, which seemed odd. There was no green/red marker on the stall doors to indicate usage, but rather the handle bolt/screw would be up (stall empty) or sideways (stall in use). There were both actual cloth hand towels and paper towels for hand drying. >2 elevator banks, one at either end of the ship, 6 elevators each and quite efficient. White lights around them change upon arrival of the car...green says it's going up, red is going down. Inside the car, across the top of the door, is a menu of what floor has what venue; time and temperature is displayed on the control panel. Venue directional signs and ship layout "you are here" signs are in each elevator bank area, as well as throughout the ship and aft/forward is noted, as well, to assist in getting you where you are headed! >The entire inside of the ship is smoke free - yes, the casino is smoke free! The "magic carpet" was a great place for a drink over the water; while we were scheduled to have dinner there, it was cancelled due to bad weather. >The shows were fabulous and we could only wish to have a touch of the energy those performers have! We enjoyed the round stage concept and light shows that went with it. We never got to the show in the Eden area. Recent and still showing movies were shown daily in various areas. >The female captain was a treat...she added pleasant touches to the daily announcement and was quite visible about the ship, mingling with the cruisers. The cruise director and all staff members were fantastic! Read Less
Sail Date February 2020
We have been on 13 cruises including this one. It was our first on Celebrity Cruise line. Overall we give the ship 4 stars. The Captain and crew were great. The ship was very clean. The entertainment was good as well. Overall the ... Read More
We have been on 13 cruises including this one. It was our first on Celebrity Cruise line. Overall we give the ship 4 stars. The Captain and crew were great. The ship was very clean. The entertainment was good as well. Overall the ports were good except Samana. We did not do a tour here and it was a waste to get off the ship. Our other ports were San Juan, St Thomas and Bahamas. We took a walking food tour in San Juan. It was not through the ship. The tour was with Flavors of San Juan Old San Juan Food tours. Our guide was Raul. They took us to 5 eateries. It was great fun, great food and a fun guide. We highly recommend this tour. We did the Champagne Snorkel tour through the ship in St Thomas. Captain Dave and mates Jade & Michael made this a great trip.. also recommended DO NOT TAKE the Sea & See tour. Other than the sea portion (mini sub) this tour was a complete bust. Our state room attendant, Sommelier & main dining room waiter were all great. The food in the main dining room was mediocre at best. There were 4 adults in our party and none of us were wowed. The food always came luke warm. It was good but not as good as other cruisers have raved about. The buffet was good with all sorts of choices and usually all were hot. The specialty dining was good with the Grand Marnier soufflé in Murano being the best thing we ate on the ship. Our friends ate at the Sushi restaurant for lunch on a sea day and they said it was very good also. Overall we gave our cruise experience 4 stars and we have already booked another Celebrity cruise for 2022. Read Less
Sail Date February 2020
Ok...this will be a long review. This is not our first rodeo and with 60 cruises completed and being Elite at Celebrity and other cruise lines and being shareholders of RCL, the parent company of Celebrity we believe we know what's ... Read More
Ok...this will be a long review. This is not our first rodeo and with 60 cruises completed and being Elite at Celebrity and other cruise lines and being shareholders of RCL, the parent company of Celebrity we believe we know what's what. The ship looks nice on the outside and internal but its functionality is to be debated. Much wasted space. It is impossible to find a quiet place to sit in the mid section of the ship even when dinning in the expensive Fine Cut Steakhouse at $55.00pp on the 5th floor as the pounding music from the 3rd floor makes it almost impossible to hear conversation. The classic martini bar has been replaced by one that seats only ten people and is in a poorly designed location on the third floor. To get a martini one must get in line at one end as the ten seats were always full. Who thought that one up? Servers are around but hard to find. The 3rd floor dance floor is tiny and partly carpeted. What is this? Ten couples on the floor and it is crowded. There are steps leading up and down so it is a fall/trip hazard. We saw three shows and they went from average to poor to terrible. The Eden show is dark. What the heck is going on there? The show times at 7:30PM and 9:30PM make it very difficult to enjoy dinner if you are dinning at 8PM. As i mentioned before the $55.00pp uncharge for the Steak restaurant is improper. Princess only up charges $29.00pp for the same quality without the noise. Several other speciality restaurants are overpriced. Why pay a $20.00pp uncharge at LeGrand for a tuna sandwich when the same can be had at the beautiful Oceanview Cafe for free. Shaded seating on the main deck can be limited but of course you can pay for a covered cabana along the edge of the main pool. Who decided to put hot tubs up in the air with a hike to get there from the pool deck? As far as our Infinite Veranda stateroom goes we did not like it. The window slides down and worked throughout the cruise but we miss the traditional balcony since someone could still sleep in bed and the other could sneak outside and give a separation. There is no separation or curtain between the bed and the rock hard couch so if one person is up and the other is still trying to sleep it is a challenge. Who thinks it is a good idea to place the TV across from the bed instead of the couch?To watch TV, then a couple must be in bed. That is nuts! And the free movies are ok if you mostly like Marvel movies. The selection is poor. Of course for $15.00 you can rent movies. That is a ripoff considering what we paid to be onboard. Upon checking into our stateroom one of our robes had makeup on it. Also the bed covering for luggage on the bed was filthy and we removed it. The bed was ok but the pillows were hard as sandbags and we requested and received two soft pillows from our room steward. Sometimes we had difficulty in obtaining Evian water with our Premium Beverage Package. If not at the Martini bar the martinis were very small. Order two at a time once you get a servers attention. This they will not allow despite the fact that we paid a good price to the package. Now The good. Food in the four traditional restaurants as well as service was excellent and the places are beautiful. Our reservations for 13 people made months ago worked perfectly. The food selections and quality at the Oceanview Cafe were excellent. The organization there is well designed. We purchased a transfer to Miami airport and were to leave at 9:15AM but were left seated as the staff were trying to fill the bus with folks with flights after 3PM. It took a revolution by me and others to get us going. It took three hours to get us to Miami. Never again. Overall if it were not for the excellent food and service there we would rate this cruise as poor and 2*. We will not sail again on this ship. Sometimes designers get carried away and management does not pull them in and they all get lost in the trees. We think that is the case here. Read Less
Sail Date January 2020
We booked this cruise to try Celebrity, and to try the brand new Edge and we loved it so much we booked the Apex while on board. We so enjoyed meeting our cabin steward, Carlos, he always had a smile for us and our cabin was always perfect ... Read More
We booked this cruise to try Celebrity, and to try the brand new Edge and we loved it so much we booked the Apex while on board. We so enjoyed meeting our cabin steward, Carlos, he always had a smile for us and our cabin was always perfect in every way. I think he is my favorite!! Thanks Carlos!! All food, and food service was fine, more than fine, from the Head Waiter to the Waiter to the Asst. Waiter and the Sommelier, we always felt well treated. My only regret is not eating more out of the Ocean View Cafe as they looked to have one of the best and healthiest buffets I've seen. Entertainment was fantastic, very talented artists, save for the Comedians. I did not like either of their style of humor. Had a nice walking tour in San Juan and then ate Mofongo at a nearby restaurant. It is a lovely dish. Can't wait to try it again. Tortola, we took an open air taxi tour around the island, a quick dip at a beach, a rum punch, then back to the ship. St. Maarten/St. Martin - took a taxi to Marigot for a yummy fried whole red snapper lunch and around the corner...chocolate croissants!!! We just strolled up and down the streets and headed back to the ship and the Solarium for the afternoon. Read Less
Sail Date January 2020
The Equinox / Solstice class ship did not disappoint again- this was our 4th time on the Equinox and the addition of Captain Tassos was a huge plus – having sailed with him before on the Solstice he is by far the funniest and most ... Read More
The Equinox / Solstice class ship did not disappoint again- this was our 4th time on the Equinox and the addition of Captain Tassos was a huge plus – having sailed with him before on the Solstice he is by far the funniest and most entertaining of all the Celebrity captains we have had. Boarding was a breeze as was departure. It was great fun- the musical entertainment was very good and Kevin Jordan and Dan Wilson were great comedians. Everyone was having a FUN time ( as opposed to the boring Edge) ; cruise director Lauren was very enthusiastic ; the crew was terrific; some features were upgraded on what we heard was a time short refit (still have limited tv channel selection / map channel 1 has very limited info and needs work ), small fridges still that really don’t get cold) ; our stateroom attendant Egipcio was incredible – went above and beyond to make sure we were well taken care of and remembered all the little things the Equinox orchestra with the horn section was very good and house band was great also as were quartet ,solo and duet entertainers as well ; the Paul McCartney tribute band was also great; Having the NFL conference games on the lawn deck outdoor screens was very enjoyable (something the Edge chose not to do) ; the additional tv’s in the Craft bar also a big plus for sports watching ; The regular dining rooms were nice and staff very nice- the food seemed a bit better than on Silhouette (the steak featured on the Steak frites night was the best we have had on any Celebrity cruise) ; the strip steaks still thin and not very appetizing; the beef Wellington also was much better than on Silhouette; 2 different types of French Fries continues- nice steak fries with Steak Frites dinner - otherwise it is the same tasteless coated fries throughout; the Oceanview café was generally good - the bakery section as always was outstanding; the Mast grill still serves up low end quality cold hamburgers and cold hot dogs ( they are cooked way up in advance and not kept warm- Celebrity needs to go observe a high volume burger joint to see how it is done internet coverage was very good; at the Sunset bar still had to put up with smokers smoke bleeding over all the time to non smoking side- Celebrity has got to address this periodically the washrooms did not have warm water, only cold and that is always a concern on any cruise ship- this is something we have experienced before on Solstice class ships ; also a few time where there were no towels The bar staff at both the Passport bar ( Komang, I Kadek, Armand,and Megan were super as was both the Jamaican lady and eastern European bartenders in the Ensemble lounge ( name tags fonts are way to small and dark so apologize could not read their names) were great. O’Neil at the Sunset bar was also excellent. Name tags on staff still make it impossible as they are dark lettering on dark background in small fonts -we can’t read their names so they can’t get the credit they deserve ; Happy to be back on the Equinox ! Never to return to Edge class ships. Read Less
Sail Date January 2020
We've been on 47 cruises, mostly long cruises, even taken a 3-month cruise around the world, but a group of 13 from our apartment building, decided it might be fun so we jumped right in. I wasn't sure if such a short cruise ... Read More
We've been on 47 cruises, mostly long cruises, even taken a 3-month cruise around the world, but a group of 13 from our apartment building, decided it might be fun so we jumped right in. I wasn't sure if such a short cruise would be just a hassle, but it turned out great! The building usually has Happy Hour twice a week, so this was sort of like a 2-night Happy Hour (no I'm not a heavy drinker, maybe you could even say I'm not even a drinker but I do enjoy socializing!) What I liked about it was, with it being only 2 days, we could eat to our heart's content not worrying about weight increase, since how much weight can you put on over 2 days and not be able to take off after a week or two! The dock is only 20-25 minutes away as we live in Ft. Lauderdale, so there was no travel issues and it was a nice break in routine. Gave us all lots to laugh about before and after the cruise. The ship, crew and food were wonderful. The fare was a special for Concierge class. What's not to like about an upgrade, but it didn't entice us to try Concierge again as we didn't really use the room that much, never really saw the cabin steward much (which could be considered a good thing - just invisibly doing his job) and the tip per day was a dollar more than other the lower category cabins. So, I'd definitely recommend short cruises for a quick getaway, but in the very affordable inside cabins. Oh by the way, no it wasn't a drunken brawl type cruise. I didn't see any of that, of course we did go during a time when kids are usually in school. Hope the cruise lines have more of these short trips, if so, we'll certainly be back on one. Read Less
Sail Date January 2020
We have been on over a dozen cruises. In the past 10 years all our cruises have been with Celebrity and Royal Caribbean. It seems with this new EDGE ship, celebrity expended all its energy into the innovation and overlooked the ... Read More
We have been on over a dozen cruises. In the past 10 years all our cruises have been with Celebrity and Royal Caribbean. It seems with this new EDGE ship, celebrity expended all its energy into the innovation and overlooked the experience, ambiance, sophistication, and class. I really don't know where to begin and how to fix all that is wrong with the experience that they offer. The word dull would be an overstatement. The music venues before dinner are appalling. The lack of fun and excitement they offer is overwhelming. Last year on Jewel of the Seas the experience was fabulous. 200 percent better than this ship. I have 5 more days on this ship and can't wait to get off. Good us mediocre at best. Spa is totally changed and you cannot use the steam or sauna without an$80 fee per day. I could go on and on and on, but I think you understand how distasteful I have found this cruise. The new balcony design is very ineffective and I would not go on any other ship that has this feature. Service is lacking. In the grand atrium, that is hardly Grand at all, you have to stand in line like at Starbucks to order your own adult beverage. Totally classless.!! this is the most money I have spent on a cruise and my expectation that being in concierge class with a cabin on the 12th level I would have gotten a better experience. Sadly I've been disappointed from the moment I arrived. Want to hear about the cabin and the storage and the closets? Awful. Pitiful. Thoughtless. Read Less
Sail Date January 2020
A travel agent recommended this cruise line. The ship was just fine, save for the sewer smell in the signature bar on 5th deck. It was there every time we stopped by. The ship skews very old -- over 70 for sure. We are 60 and 58, but ... Read More
A travel agent recommended this cruise line. The ship was just fine, save for the sewer smell in the signature bar on 5th deck. It was there every time we stopped by. The ship skews very old -- over 70 for sure. We are 60 and 58, but we were noticeably more active than most on this ship. Besides eating, drinking, sitting at pool and gambling, there just isn't anything really to do. Except ogle a few over-the-top jewelry shops and play with your wi-fi. One excursion on swim and beach cruise on St Maarten was fine, but nothing memorable. Next, we purchased concierge level room. It was fine again, but there was absolutely nothing that suggested it was any better than entry level. We never saw or heard from a concierge, the cabin attendant was so-so, and there was nothing to justify the upgraded status and price. We bought all the dinner upgrades and drink packages. The dinners were fine but not memorable. The Eden they rave about was so-so food and, since were at a 9:15 reservation (only available) we had the pleasure of the staff cleaning up all around us, cleaning floors, changing silver in drawers, the whole bit. The steakhouse was fine but would not return. The interactive cartoon place, forget the name, was stupid and boring. The Raw in 5 was nice, but uncomfortably empty (we were one of like 3 tables). Staff was sitting at adjacent tables eating dinner right with us as they had nothing to do. Finally, the cafeteria was mediocre at best, overrun with old people (even some in robes). Food was boring, and some outright gross. We went there only as last option. Dining rooms included were fine; food was overall bland. Surely to suit tastes of old people audience. Finally, entertainment was ok at times. Best was comedian on night 1. Otherwise pretty dull. Again for old people. We will never use Celebrity for sure, and have told the travel agent and friends/family to also avoid. It's overpriced, and the folks on board skew very old and dull. Read Less
Sail Date January 2020
We cruised on the Edge the first time in Feb of 2020. We liked the first cruise, especially the "vibe" on the ship. So, we decided to go again on the Edge in 2020. The second experience was a disappointment. While the food and ... Read More
We cruised on the Edge the first time in Feb of 2020. We liked the first cruise, especially the "vibe" on the ship. So, we decided to go again on the Edge in 2020. The second experience was a disappointment. While the food and service were excellent, the ship was uncomfortably overcrowded - much more so than on the initial cruise. The. greatest annoyances were finding available lounge chairs within easy walking distance of the pools, seating in the theater, and horrendous long waits most of the time at the bars. We found the entertainment ok and liked the acrobatics in some of the shows. The Concierge Class Cabin was also very nice but we really didn't see the value of the class. The Concierge was only available during limited hours and if you pre-booked your restaurant reservations on the web, all you really ended up with for the extra cost was a four one bite canopies daily, an umbrella and use of a cheap pair of binoculars. Forget that. We have been on eight Celebrity cruises and have had enough. Read Less
Sail Date January 2020
As background our previous cruises have been 2 Carnival 2013 & 2014, 2 royal 2015 & 2016, 1 Marella 2019, 1 Costa 2019 and 1 celebrity Infinity 2019. We usually choose based on itinerary. Previous reviews of these are on here. ... Read More
As background our previous cruises have been 2 Carnival 2013 & 2014, 2 royal 2015 & 2016, 1 Marella 2019, 1 Costa 2019 and 1 celebrity Infinity 2019. We usually choose based on itinerary. Previous reviews of these are on here. I will add links when I have time. This cruise was chosen as I found a great deal £675pp for IV cabin with $300 and drinks pack we and also had flight credits to Miami to use up and family to visit in Boca Rotan However, I knew the itinerary was not what I would usually have gone for with more sea days than I would optimally like. Firstly as its a big debate already - We LOVED our IV cabin and felt we got more use of it than a normal balcony especially as the weather was iffy and we had to spend a day lying down watching TV -what a view we had !!. However we did have a noise issue with the cabin as something was broken inside the window surround and with the extreme rocking we had it was very noisy all night (engineer tried to fix but unable to - we could see with the fact there were ribber jemmys in the surround this issue had been reported previously. I am going to try contact Celebrity, if I can find who to contact for uk booking, to report this as they need to fix for future guests). This was only an issue when the window was locked shut, due to our weather this happened a few nights, if open the sea and wind sounded wild and very loud but I liked that and it also covered up the annoying rattle. Food and restaurants good to very good - but MDR perhaps not as good as on the infinity in the summer (and a million times better than Costa lol). Buffet for lunch probably the best we have had - I am celiac and there was always plenty and very tasty food - as a side note iif celebrity ever read- can you add some/ any gf food into the afternoon tea stuff - there is nothing for this so if back on ship after lunch its pizza or nothing - ps gf pizza was good lol Bars all very good also not to busy in the evenings always able to find seats at martini bar and in Edge Shows - team the best we have seen shows - a bit out there but the cast are soooo talented, Bar singers all good especially Danny really enjoyed his sets. Went to Eden expected not to really like it however went with open mind - have no idea but it was about but must say it was entertaining and not to "in my face" to disturb me Professional shows only went to 2 out of the 4 - comedian was good- Did not enjoy the singers show - pretend strippers are NOT my thing. If females had been lap dancing a male form the audience there would have been outrage so why does it appear Celebrity think it is acceptable the other way round - however, most of the audience seems to find this entertaining just not for us (we were younger than most in the theater so maybe its an age= acceptability of that sort of stuff). Day time entertainment again 2nd celebrity cruise 2nd Italian CD and again more noisy pool stuff than expected reading reviews celebrity reviews, after summer review on infinity I thought it was a one off but Geseppi was again full on but much more entertaining than the one in July. Pool was noisy and this may be an issue for some as only 1 outdoor pool - Was not an issue for us as due to health issues I am not allowed in the pool and also need shade so avoided the area (only mentioning in case it impacts others). There were plenty sunbed - all be it some are too close to each other, also plenty shade. Read Less
Sail Date January 2020
We sailed on the Celebrity Edge last week! First time on the Edge, but we’ve sailed on Celebrity Summit and Equinox. We love Celebrity! DH and I are in our mid 50’s and love the Caribbean itineraries. We picked this one because it ... Read More
We sailed on the Celebrity Edge last week! First time on the Edge, but we’ve sailed on Celebrity Summit and Equinox. We love Celebrity! DH and I are in our mid 50’s and love the Caribbean itineraries. We picked this one because it had a stop in Tortola which we have never been to and the Virgin Gorda Baths have been on my husband’s list of things to see for a long time. We booked it during the Veteran’s Day sale so we had all 4 perks plus an extra $200 OBC from the sale and another $150 OBC because we moved a cruise we had booked on board to this cruise so had that extra bit. So $650 OBC total! We have never had a premium drink package or the internet package. Overall, we were happy we cruised on the Edge. We prefer the traditional balcony staterooms, but didn’t mind the IV. I will say, I feel like the IV balcony tends to offer a “sanitized” version of the world. By that I mean you aren’t necessarily enjoying being out there in the breeze, ocean smells, etc. unless you purposely roll down that window. You have to hold down the button while it rolls down, so if you are just standing at the window before you head out for the evening, you aren’t going to roll it down. Whereas in the traditional balcony you might step out for a moment before heading out. We book our cruises based mostly on itinerary and price, so if the Edge or Apex fit that criteria we would sail on her again. Read Less
Sail Date January 2020
We opted to go on Edge because we wanted to experience the new concept.  It was a little disappointing to say the least.  First, we'll start with the very few pluses, check in at the port was extremely easy and much smoother than ... Read More
We opted to go on Edge because we wanted to experience the new concept.  It was a little disappointing to say the least.  First, we'll start with the very few pluses, check in at the port was extremely easy and much smoother than ever before.  Having to retrieve your room keys from your room is a very welcome change!  Being able to leave your items in your stateroom again is a huge convenience!  Hooray, for those changes.  We're hoping the next cruise in April is the same?  Our stateroom room attendant, Bernadeth, room #12114 (Concierge class) was amazing from the second we met her.  She could not be more efficient and accommodating.  Our room was cleaned and looked perfect every day when we returned from breakfast!  We never had to wait!  She truly was the best we've had in all of our cruises!  Leaving the ship was also very smooth especially not having to stand in customs lines.  We didn't take advantage of being able to stay on board and we did have a later flight but that too is a great new addition!  We had one server, Roger, who was in Normandie Restaurant which we weren't able to enjoy until January 3, 2020!  He was excellent, very friendly and accommodating!  The gangway when exiting in port is a huge improvement!  It's so welcoming! That's about it for the pluses!  The disappointments are quite a few, however, we'll touch on only the ones that "really" disappointed us!   The infinite stateroom, which is a huge upcharge, is disappointing!  We understand the concept, however, it's not like having a veranda/balcony!  It's more like a room with a huge window and when you close the doors it's very, very cramped!  We did like the "charging stations" and the fact that you can use the hair dryer in bathroom.  The new beds were pretty comfortable and the amenities were nice that they were big bottles.  I always brought shampoo and conditioner because those little bottles were always an inconvenience.   The dining situation needs to be explained a little better to first time cruisers on these class ships!  We called prior to boarding but no one could really explain what the whole new dining experience was all about!  We went to the woman we were told to see, Paola, to see if she could help us out.  We were traveling with friends, another couple, so it was just 4 of us and not a large group.  She also didn't explain things in any kind of clear manner.  She informed us that we had to make a reservation in whatever dining room we chose to eat in on those particular evenings.  Well, obviously, every time we tried they had nothing available so by the second day she told us to just go at 8:30 and we should have no problem getting in.  Eventually, that's what we did having to wait sometimes 15-20 minutes to be seated in a near empty restaurant?  The menu in those now "Specialty Main Dining Rooms is underwhelming at best!  The items they offer as "specialty" items are terrible!  Most nights we chose to eat the items off the regular menu because they just weren't very good!  When we cruise most times we buy a Specialty Dining package like on our scheduled 11 night cruise in April we'll be purchasing a 7 or 8 night package because we thoroughly enjoy the specialty restaurants!  We tried to book in the Steak house but were told that it was booked for the entire cruise???   And yes, both couples are Elite and Concierge class and still couldn't get a reservation.  With a little persistence, we were put on a waiting list and finally were able to dine at 6:15 in the Steak House on January 1, 2020 because they said they were full later.  We left the restaurant at 8:45-9:00 and no one came and sat at the empty tables???  Our friends "dry rub aged" NY strip steak, which was another additional charge, was 80% fat!  How disappointing!  No one ever came to ask him if it was ok or why he didn't eat most of it.  Totally lacking the personal touch in this restaurant and at $70/head extra, they should at least be more friendly and experienced servers.  We didn't want to spend New Year's Eve in one of the Main Dining Rooms as again, we weren't too impressed with either one, Tuscan and Cosmopolitan that we had eaten in prior to New Year's Eve.  We were told the only thing available was the Rooftop Grille!  Ok, we thought, it has to be better than the others.  We booked it and had a reservation for 8:00 PM.  Well, unfortunately, it had been raining a little.  We assumed some of it had to be undercover in case of inclement weather or that there would be some kind of alternative?  It had stopped raining by the time we arrived for dinner, however, they had seat cushions piled up on a counter directly behind where they decided to seat us.  We were seated in the chairs which weren't completely undercover and as soon as we both sat down we realized that our seats were wet!  Now, here it is, New Year's Eve, so we both have "evening chic" clothes on, and now they are soaked!  Should they not have checked those before seating someone in those chairs?  The woman, whom we assumed was in charge, looked totally frazzled.  They eventually brought us "blanket" to cover our shoulders because it had started to drizzle again.  We moved our table as far as we could go undercover which meant that our friends were literally up against the kitchen counter with the staff immediately behind.  Our friend actually was getting sprayed with something from the sauté pan that the Chef/cook was making!  Still, we tried to make the best of it!  After all it was New Year's Eve and the main reason we chose to take this cruise on this ship!  Much to our disappointment, dinner did not get any better!  Our server came to take our order.  We had asked if we could order our apps first then decide on our other items.  He informed us that they had a party of 18 coming in and we needed to place our entire order then????    Really??  Again, the lack of professionalism of the servers is apparent in almost every instance!  Needless to say the party of 18 had to be relocated, a matre'd actually came up and accommodated them because they were not happy that they were "expected" to sit out in the rain and dine in their "evening chic" dinner wear!  The woman, who we thought was in charge, apparently, didn't have a clue! So now we're trying to dine with all of this commotion going on.  They "squeezed" another couple next to us, which we actually started talking and laughing with them because that's how close they were and we were still trying to make the best of this horrible dining experience!  However, just when you think it can't get any worse, it does when they bring the food out!  I had ordered soup, it was luke warm at best, no bread was ever delivered to the table, perhaps they don't serve bread up there?  I thought ok, the rest will be better, well we were so rushed, it was crazy.  We weren't finished with one course and they were bringing out the next!  Our apps were again not hot at all and the topper was when our entrees arrived, I believe we all had filets, every one of them was cool, not even warm!!!!!!!!!!!!  It was a total disgrace.  There were only about 15-20 people in the entire restaurant!  Why was our food cold?  We chose not to say anything because, apparently, nothing was being done to accommodate guests.  So we paid $45/head for terrible service, wet dining conditions, and cold dinners!  Again, a disgrace for what we paid for this cruise and specialty restaurant!  Fortunately, the water stains came out from our "evening chic" dress and suit after sending it to the dry cleaners at home!  We managed to salvage the evening with a wonderful New Year's celebration up on the pool deck!  That was a lot of fun!   Another thing lacking on this ship are seats at the bars and the lack of bars and wait staff serving drinks!  We understand that the drink packages impact this, however, we paid for them!  We should be able to get a drink!  At the martini bar, we think we counted only 8-10 seats at the bar?  That's ridiculous!  At the Sunset bar, the same thing!  The "Club" is dark and not very appealing, and Eden, was just too wacky!  We didn't attempt to eat in Eden because we don't want to interact with people while we're trying to dine!  We didn't attempt Bistro because there were an awful lot of families with young children and were afraid that would be more to their liking.  We assumed there were so many families because basically kids go free and of course, it was a holiday.  We vowed to ourselves never to do that again.  We've always gone on Celebrity because it suits our age and service has before this cruise always been top notch.   Lastly, we booked an excursion online before the cruise, St. Bart's on your own, when we booked it we thought our friend did as well, they had forgotten to book it so when we attempted to book theirs, the one that we were on, was fully booked, we paid $119/head.  There was another one leaving earlier.  In order for us to all go together we had to cancel our originally booked one and go on the earlier one. That was fine, however, when we returned home, we realized they charged us $124/head instead of the $119/head.  We know it's not much, but it's the principle of the thing.  Why didn't they charge us the same?  We understand that our friends should have paid the higher price but we should have never been charged the higher price when we rebooked it!   We are truly hoping that our next cruise in April will not be as disappointing!  We have been cruising Celebrity for almost 20 years!  We will not be cruising on Edge or the new Apex anytime soon unless it's an amazing itinerary and an amazing deal!  We really hope that these issues are addressed and that we get some kind of response from the Celebrity family!  As Captain's Club Elite members we should have been treated better!   Read Less
Sail Date December 2019
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click