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4 Celebrity Copenhagen Cruise Reviews

Let me start by saying we had absolutely perfect weather. That always helps the experience. We started our cruise in Copenhagen. We arrived the day before so had some time to explore the city before boarding the ship. The embarkation was a ... Read More
Let me start by saying we had absolutely perfect weather. That always helps the experience. We started our cruise in Copenhagen. We arrived the day before so had some time to explore the city before boarding the ship. The embarkation was a little long (at least an hour) of standing in line. Once on board we had some lunch while awaiting for our stateroom to be ready. We had a balcony room 7187. It was very nice. It did have a connecting door which I think adds a little to the noise factor. Our first stop was Oslo. We enjoyed visiting the folk museum plus the Viking museum. We used the hop on hop bus to get there. The bus was overwhelmed for the return trip to the ship. Not a great experience. Next up was Kristiansand. We did a ship tour there Lillesand by bus and by sea. The bus was extremely hot and we only had 20 minutes in Lillesand. The tour narrator did a nice job of explaining Norway - especially their economics. The boat tour was nice. Next stop was Stavenger, Norway. We had prebooked a boat tour there and took that for a couple of hours in the morning. In the afternoon we walked around the town, which is quite beautiful. Next stop was the Faroe Islands. This was a favorite stop. We were travelling with another couple and for $100 per couple we hired a taxi to drive us around for 2 1/2 hours. It was really beautiful. It was very green, lots of buildings with grass on the roofs. In the afternoon we walked around town. Next up was Iceland. We rented a car there and drove the Golden Circle seeing the 3 main sights. The car rental was $130 plus fuel, so not a bad deal for 4 people. But watch out, they really want to ding you for any damage to the car. We took all the extra insurance. But, there is still a high deductible. The car rental agency will pick you up at the ship dock and deliver you back there. Next stop was the Shetland Islands. We took about a 5 mile walk there. We walked along the coast and back through town. After that was the highlight of the cruise - Geiranger Fjord. We were due into Geirange at 11:00, but were up on deck to enjoy the fjord from about 8:00 on. They opened the helipad so that passengers could be up there while cruising the fjord. Geiranger is the most amazing port with a waterfall through town. We hiked to the top of the waterfall - they have steps going up and then hiked down the road. In the afternoon we did a tour on the bus up to the mountain that is at 4600 feet up. Quite the drive. Our last stop was Bergen. Here we had our only rain. It poured in the morning, but cleared up by afternoon. Our room steward, Ray, was great, as was our assistant waiter, Soner, who was from Turkey. We loved him. Also, special were Angga from Bali who was our wine steward in the dining room, plus usually gave us our before dinner drink in the Cellar Masters Bar. We ate at Qsine, the specialty dining restaurant. It was good, but we always feel that we eat too much when we eat at the specialty dining. We ate dinner every other night in the main dining room. We thought the food was very good. We had the 123go so had the classic beverage package, plus prepaid gratuities. I find the at sea days kind of boring. We did attend the talks by Chelsea who was great. She was 24 years old and a marine biologist. She talked about whales, dolphins, sea birds, and seals in 4 different programs. She is a great speaker and is an asset to their enrichment program. We loved the cruise and I think we especially loved it because of the great port stops. Read Less
Sail Date May 2014
We had a concierge class cabin on deck 8, close to the stairs/elevators which was a good location for us. The cabin and balcony were good sized and having the little couch area was nice. The bathroom and the counters in the cabin could use ... Read More
We had a concierge class cabin on deck 8, close to the stairs/elevators which was a good location for us. The cabin and balcony were good sized and having the little couch area was nice. The bathroom and the counters in the cabin could use a little love. We noticed several areas of the ship that could use some updating/maintenance but nothing that interfered with having a great cruise. The itinerary was fantastic, starting in Copenhagen, 5 ports in Norway, Iceland, Faroe Islands and Shetland Islands. This was our first cruise on Celebrity but we have been on many cruises with Princess and HAL. We were expecting the food and service to be just a notch better than on Princess and HAL, based on what we had read. The cabin steward, bar tenders, wait staff, etc. were all very friendly and accommodating. The wait staff in the main dining room (select seating) seemed to be stretched thin so the service was slow. Not a problem since we were not going anywhere! Natalie the hostess at the front was always smiling, laughing and eager to find a table for us. However the food in the MDR was usually just mediocre, nothing special, no seasoning, dry, etc. The only excellent dish we had was the escargot appetizer and one meal was inedible; a steak that was so tough it was sent back. The food in the buffet was typical buffet food and very crowded. We only ate in one specialty restaurant (Bistro on 5) and the crepes were very good. The other specialty restaurants were just too expensive! Based on our research we didn’t expect much from the entertainment but most of the shows were quite good (Elton John tribute, dance/variety shows) and the music in the lounges was good. They had quite a bit of classical music in the theatre (violin, opera) which was well attended, but not our cup of tea. We booked the 123 GO with the Classic Beverage Package included. The wine by the glass selection was very limited (1 each chardonnay, cab sauvignon, merlot, etc.). The first day or two the cabernet was by Wente and was very good then it changed to Smoking Loon which was terrible. The chardonnay selection was Benziger and was marginally drinkable. So we mostly drank vodka, the beverage package included several good choices. Since bottled water and soft drinks were also included in the package we got a lot of use out of it. Overall it was a great cruise with the itinerary and perfect weather. If the right itinerary, price and promotions were offered we would probably try another Celebrity cruise on one of the newer ships to see if our experience with the MDR food was an anomaly. Read Less
Sail Date May 2014
Mixed Experiences on Celebrity Infinity We recently completed a two week cruise of the Norwegian fjords and the North Atlantic Ocean through to Iceland. Our experience was something of a mixed bag, some good and others not so good. ... Read More
Mixed Experiences on Celebrity Infinity We recently completed a two week cruise of the Norwegian fjords and the North Atlantic Ocean through to Iceland. Our experience was something of a mixed bag, some good and others not so good. Let’s get the negatives out of the way first. There was nothing that was especially bad or unpleasant about the cruise - more a few relatively minor concerns plus a few on-going irritants we have with the RCCI brand. In no particular order these are: • Michael’s Club. From what was previously a very pleasant, if up-market, piano bar this seems to have been converted into a private club for the exclusive few - WTMB! On the one occasion we ventured into the room we were abruptly informed it was an exclusive venue to which we were apparently not entitled to use even though we are Elite members. It is situated pretty much in a thoroughfare adjacent to the casino and whenever we walked past it was generally completely empty so just for whom the venue is being exclusively reserved in anyone’s guess. It seems to us that it is a waste of valuable space and would surely be far preferable to revert to its original purpose as an albeit refined venue but open to all passengers. • Speciality restaurants. We went to Bistro on 5 for dinner one evening; we were the only patrons even though we spread our meal over a good one and a half hours. Again, this restaurant is very visible but it always seemed empty. In fact on the evening we patronised the place we were informed by the charming waitress that we were the first customers they had had that day! Although only a nominal USD5 is charged, we found the food to be of poor standard – overcooked, chewy crepes with far too spicy fillings for our taste. The obvious underutilisation and lack of popularity of the Bistro is similar to our previous experiences on the Constellation and the Eclipse. It occupies a relatively large space in a prime position on deck 5 which, in our view, could be put to much better use. For the first time on a cruise, we decided not to visit either of the other speciality restaurants, in this instance the SS United States and Qzine, which at USD45 a pop each are quite excessively expensive. Probably because most passengers feel the same way, neither venue ever seemed to be well patronised despite the daily hard sell and, towards the end of the cruise both were aggressively marketing two for the price of one offers as well as half price charges for a restricted luncheon menu on specific days. We strongly suggest Celebrity consider reducing prices in these establishments to make them more viable options for the average passenger. One other point – while the menu in SS United States provides an undoubted fine dining experience, it seems to be identical to the sister restaurants on other Celebrity ships (e.g. the Murano on Constellation), so loses some of its WOW factor as one knows precisely what to expect. • Entertainment. Real curates egg stuff, some pretty good, most mediocre cruise ship fare but entertaining enough. An operatic quartet, whom we encountered on a previous cruise, was especially good. The Celebrity orchestra was outstanding but some of the so-called Broadway type shows were distinctly ordinary despite a lot of energy from cast members. • Library. The library is relatively small and poorly stocked but, even then, some selfish passengers saw fit to abuse the facility. On one occasion we noticed a particularly inconsiderate passenger take out eleven books! • Condition of ship. As many other reviewers have pointed out, the Infinity is a bit run down and showing her age. But hey, she is almost 14 years old and, to our knowledge, has only been refurbished once since she was launched in 2001. While a bit tacky in certain areas she is on the whole, reasonably well maintained but, we suggest, should be scheduled for a dry-dock refurbishment before she gets in too noticeable a state of disrepair. • Cabin. Our cabin was a Concierge class balcony on the 8th deck, port side. Comfortable with adequate storage space. The only problem – it was an inter-leading room. Our neighbour seemed to be an insomniac and had the TV blaring until the wee hours of the morning on most nights. We found to our detriment that the inter-leading cabins on the Millennium class are most definitely not sound-proofed! • Embarkation. Pretty shambolic! There did not seem to be much organisation and, even though we were Concierge and Elite passengers, our queue seemed to be as slow as all the others. As we mentioned, nothing overtly off putting but concerns that perhaps Celebrity management should consider to maintain the status and marketability of its special position in the cruise industry. Now for the positives! • Itinerary. We chose this cruise because of the itinerary and were not disappointed. We did not participate in any of the ship’s excursions, opting as is our wont to do our own thing in each of the ports visited. However, for people who have not previously visited the bigger cities of Oslo and Reykjavik, we recommend they consider doing one or other of the ship’s suggested excursions as most of the better attractions, for example for Iceland such as the Blue Lagoon, geysers and Gullfoss Falls, are some distance from the port. We had been to both these cities before and had experienced many of the recommended highlights so, on this occassion, we confined ourselves to exploring the respective ports and environs on our own. Each of the ports were uniquely beautiful and we easily found something of interest to do in each venue. Ports on this cruise were:  Oslo: We docked close to downtown Oslo, starting our walking tour by visiting the imposing opera house before making our way to the city centre. Oslo is a beautiful city, and is easy to navigate. We strolled through downtown marvelling at many impressive statues and beautiful gardens. There was a choir festival on the go during our visit so every 100 metres or so, we were entertained to some folksy Norwegian choral works. The grounds of the formidable, somewhat austere Palace and adjacent gardens were also worth strolling through.  Kristianstad, Norway: A quaint little town but being a Sunday, most facilities and places of interest were closed save for a small food market. The main attraction, the fish market, was also closed on the day we visited.  Stavanger, Norway: We again just did our own thing opting just to walk through the town that has some lovely parks and fountains.  Torshavn, Faroe Islands: This was the only tender port but the tendering was very efficient and swift. Public transport is free circumnavigating the town and its environs on a regular basis with buses arriving promptly every twenty minutes. So, a good tip is to catch any Red bus - it will take you on a scenic tour overlooking the port and surrounding areas. If one chooses, the service can easily be used to “hop on, hop off” to visit some of the town’s attractions such as the cathedral and the ultra-modern grass covered Nordic House that houses a concert hall, theatre, restaurants and art gallery.  Reykjavik, Iceland: As mentioned, we had visited Reykjavik previously when we toured extensively taking in the geysers and hot springs, Gullfoss Falls, the thermal power plant and Pingvellir National Park where the fissure between the North American and Eurasian tectonic plates that is gradually tearing Iceland apart, is clearly visible. If one has not visited these attractions then a ship’s excursion or private tour is almost mandatory. We therefore stayed in Reykjavik itself for the day plus we were docked there. The first day we opted to do a walking tour through the downtown area visiting, inter alia, the shopping district, the impressive cathedral and the infamous phallic museum (which, had it not been for the pensioner’s discount we received on the admission fee, would have been a complete rip-off!). We then purchased tickets for the hop on, hop off bus that offered a scenic drive around the city, the most notable attraction of which is the striking Pearl Observatory, comprising the observatory, a number of restaurants and a conference centre, that offers majestic views of the city and surrounding areas. The next morning we followed the crowd and ended up doing a delightful walk from the ship along the shorefront to the city centre passing a number of unique statues, a restaurant and entertainment park made entirely of scrap metal, and an awesome sculpture of a Viking ship along the way. About a ten kilometre round trip but well worth the effort.  Lerwick, Shetland Islands: we really enjoyed this visit to a bit of Scotland in the middle of the North Atlantic! We walked our socks off through the town, its many gardens, flea markets, dockside attractions and the old fort overlooking the town.  Geiranger, Norway: Without doubt, the highlight of the whole trip. It is a majestic fjord. The sail in to the town of Geiranger takes a good four to five hours and one is gobsmacked by the beauty of the many waterfalls, snow-capped peaks and sheer majesty that greets one as the ship slowly meanders its way through the fjord. The famous Seven Sisters waterfall is everything it is drummed up to be and the town of Geiranger itself, is so beautifully situated it literally takes one’s breath away. We docked using a “floating dock” which was interesting, unique and an attraction in itself. Our visit included a strenuous walk through the magnificent cascading series of mini waterfalls and then a bus drive to the two most scenic viewpoints on either side of the town offering awesome views of the town and the surrounding mountains. Surely one of the most beautiful places in our wonderful planet?  Bergen, Norway: Our last port of call and the only day of the trip where we had really bad weather being greeted by heavy rains as soon as we docked. Bergen apparently, is not called the rain capital of Norway for nothing! A complimentary bus service takes passengers from the port to the centre of town, returning to the ship at regular intervals throughout the day. The weather was pretty miserable but we still managed to get to see some of the sights of the city including the cathedral (currently being renovated), the famous fish/food market and the picturesque coloured houses one sees in all the picture postcards of Bergen. Fortunately, the weather cleared so, along with all the other tourists from the four cruise ships that were in town that day, we opted for the funicular ride up the mountain overlooking the city. The funicular ride is very efficient and quick so the formidably long queue waiting soon dissipated and we were soon on top of the mountain with great views of the city and surrounds. Well worth the journey. • Elite perks. This was the first cruise for which we qualified for Elite status benefits. These included some very welcome free internet minutes, complimentary laundry (wash and fold), an evening “happy hour” with complimentary drinks and snacks, as well as an exclusive continental breakfast venue serving a range of smoothies, fresh fruits and speciality coffees in addition to the usual range of breads and pastries, cheeses and yoghurts. • Captain’s Club. Marlene, the vivacious Captain’s Club hostess on board the Infinity was quite simply the best, most efficient and hard-working we have yet experienced on any of our previous Celebrity cruises. Highly visible and on hand to attend to Captain’s Club member needs she invariably gave the impression that nothing was too much trouble. • Staff visibility. One or other senior staff member, be it the Hotel Director, Staff Captain, Executive Chef or the Master himself, were noticeable around the vessel on most occasions, while virtually the entire senior officer contingent were on hand during functions such as the Captain’s Club reception. • Service standards. We have always been impressed with the quality of staff training within the RCCI organisation. Staff, with very few exceptions, are invariably well trained, approachable, friendly and courteous always seemingly willing to go the extra mile. Our experience on this cruise was no exception. Our cabin attendants, Luciano and Francisco (two native Indians from India!!) were especially attentive and efficient. We had pre-arranged a ship’s excursion to Windsor Castle that dropped us off at Heathrow well in time for our return journey to South Africa. As such we had priority disembarkation so we did not experience the frustrations many passengers apparently had regarding lack of transport from Harwich. The trip to Windsor was interesting and gave us a good insight into this historical town. We recommend it to other passengers seeking a seamless transfer to the airport but who have a few hours to kill before their flight. All in all, we had a great cruise. Indeed, despite the few irritations one experiences on any holiday, what is there to really complain about when one has the good health and good fortune to even be able to cruise anyway, and to be able to see so many unique and beautiful places with cruise ship ambience and convenience? Life is good!   Read Less
Sail Date May 2014
Baltic cruise; Copenhagen, Warnemunde, Tallinn, Helsinki, St. Petersburg, Stockholm. Do NOT get a Sky Suite; it's not necessary. You get a butler (who serves two snacks in the day) and larger cabin & bathroom, but not worth any ... Read More
Baltic cruise; Copenhagen, Warnemunde, Tallinn, Helsinki, St. Petersburg, Stockholm. Do NOT get a Sky Suite; it's not necessary. You get a butler (who serves two snacks in the day) and larger cabin & bathroom, but not worth any significant price increase...just get a normal balcony-grade cabin and you'll be fine. Never get a cabin with a window (only) on any ship...not worth the price increase and you get extremely limited "view." Only get either an inside cabin or balcony-grade cabin on any ship. Weather in Baltic ports (July) is very fickle; take umbrella, shorts, light-jacket, cap. All Europe cities are NOT ADA-compliant...if you have walking difficulty (stairs, cobble-stones, etc.), then you will not be able to go to all sites in any city. I cannot stress this enough, there is significant walking with no accommodation at all sites that is not for the challenged. Not much to see in Copenhagen (2-night max). Compared to other Europe destinations, you should visit somewhere else; plus, Copenhagen is a very expensive city. Only visit if you are taking a ship to/from. I recommend the "Front Hotel." In Warnemunde, do NOT take train (un-air-condition) to Berlin. Takes 6-hours round-trip and you are only in Berlin briefly. You should co to Schwerin (sp) and tour Duke's Castle. If on Sunday, do NOT go...just tour Rostock or stay on ship. On Sunday in Schwerin, all shops are closed and castle is not worth train or bus trip. Ship offers excursion to Schwerin, but you can do it by yourself much cheaper and with more freedom by simply buying a ticket at the train station immediately outside the ship...we did. In Tallinn, you can do your own walk-around tour in this delightful city. Visit Tourist Information (TI) office in city for maps and guide options. A "Tallinn card" may be good deal for you. Helsinki is not worth getting off the boat. They offer a $12 round-trip shuttle (leaves ever 30-minutes or so), but there is hardly anything to see in the City. If you're bored, take the shuttle to the town-center an walk around...don't get your hopes up. St. Petersburg is packed full of sights to see. Instead of the ship's excursion (buses), you should go to the Red October website and take a suggested tour (2-6 people). It cost less than a ship's excursion..and much more custom and private. You do NOT need a Russian visa...Red October will handle your clearance, but you must book about two-months in-advance. We did a two-day tour, and it was great. Do not do a evening tour also (ballet or folk-dancing). The day tour is exhausting and you will not feel up to do an evening event too. For the day tour, tell Red October (RO) you want to skip Catherine's Place (spend more time at the Hermitage). Do the Gold Room at the Hermitage. Peterhoff Place was very impressive; make sure you arrive after 11am to see the fountains...very impressive. Tell RO you want to skip the walk through the garden at Peterhoff...if there is other stuff you wanna see elsewhere. Absolutely tell RO that you do NOT want to take a walk after lunch down some major shopping street. It is dangerous, very busy, hot (July), you can't shop because you don't have roubles, and they are just killing time. Again, do NOT take the "shopping walk." There are two stores that they are going to take you to anyway before the walk...so do any shopping there. Also, tell RO that you do NOT want to do lunch at any "chain" restaurant. Understand, RO is a private guide that you hired, tell them what you want and don't want. Stockholm is a delightful city worth 3-4 nights. Only stay at a hotel near the Palace; such as, Grand Hotel, Radisson, or Sheraton. Getting a taxi at port in Stockholm is a long wait (1-2 hours). It would be best to pre-reserve a car/driver to pick you up at port...so you avoid the very long lines in the heat and sun. Also, as of July 2007, there is no covered area to stand in for you OR your luggage (which sits in the open waiting for you to pick-up). I suggest carrying ALL your luggage off the ship with you...if you are physically able. The ship is a very nice ship and you will have no problems on-board. Read Less
Sail Date July 2007
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