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197 Celebrity Constellation Europe - Western Mediterranean Cruise Reviews

Celebrity Constellation Cruise – Turkey, Greece, Croatia – 12 days This cruise was awful. The room was not up-to-date very old décor, most likely just repainted. No entertainment for cruise days, food was the same breakfast, lunch ... Read More
Celebrity Constellation Cruise – Turkey, Greece, Croatia – 12 days This cruise was awful. The room was not up-to-date very old décor, most likely just repainted. No entertainment for cruise days, food was the same breakfast, lunch and dinner, tasteless. There was a 24-hour coffee but only one station opened and sometimes the coffee was cold or not made or no milk, cream and cups. Also the smoking area was very limited. There was no help when someone lost their luggage, always maybe the next day it will arrive. We had no luggage for the duration of the cruise and was offered 2 t-shirts and one toothbrush for 2 people. Every time you bent over you get charged for something. Nothing is free. This was our first and last on Celebrity. Read Less
Sail Date September 2015
We have been on the Constellation before and she is a nice ship. Very clean and well kept. Our cabin in Concierge was excellent as was our balcony. Transportation from Venice Airport: airports-shuttle-express.com. 50 euros for 4 ... Read More
We have been on the Constellation before and she is a nice ship. Very clean and well kept. Our cabin in Concierge was excellent as was our balcony. Transportation from Venice Airport: airports-shuttle-express.com. 50 euros for 4 people Celebrity was not really giving maps at the ports unless you went to the Guest Relations desk and asked. Koper, Slovenia Booked with Travel Slovenia which is Roundabout. 295 euros for half day to Ljubljana. 6 people. Guide was Martin. Very good guide. Did a walking tour and saw Cobblers Bridge, Dragon Bridge, the Market, St. Nicholas Cathedral which doors were created for Pope John Paul II’s visit in 1996; lots of cafes on riverside walkway. Ate a cream cake. Very very hot. Ravenna, Italy Took taxi from dock. Radio taxi Ravenna. 20 Euros. Too far to walk to town which was about 7 miles. Town is easy to navigate. We visited the mosaics and bought the combination ticket. Try to buy the ticket where the taxi drops you off. Much easier and no line up. We purchased combo ticket further into the city and was a big line. Also visited Dante’s tomb. Very very hot. Split, Croatia Did not tender as they thought. We walked to town which was about a 10-15 min. walk and we were able to use Euros to buy combo ticket to see Jupiter’s Temple, Cathedral & Crypt. Buy tickets at Cathedral and paid 3.5 euros pp. Town is difficult to navigate. Took us quite awhile to find Jupiter’s Temple, etc. Other people never found it. Map is difficult because of the way city is laid out. We did not want to climb the bell tower. Diocletian’s Palace is as they say with many shops now lining it. If you can find the Luxor Café, that is where the Cathedral, Jupiter’s Temple, etc. are. The café is nice and we had a beer there and it was air conditioned. And right across from the ruins. We also saw the portrayal of the emperor, etc. from that location. There is the Riva which is a waterfront pedestrian promenade. We walked that back to the ship. Recommendation: If we had it to do over, we would hire and do a walking tour. We wasted a lot of time trying to find the Cathedral, Jupiter’s Temple, etc. Very very hot. Dubrovnik, Croatia Took taxi from ship for one hour and driver took us all the way up to the cable car area. Was a great drive for an hour and cost 50 euros. There were 4 of us. He dropped us off at Old Town. Also, it is too far to walk to Old Town from the ship. If you want to walk the walls, would suggest buying your ticket at Pile Gate and going up. We didn’t walk walls. But also they only accept kunas or a credit card. No Euros to walk the wall. However, we did use Euros in restaurants and shops. This town is easy to navigate. To walk the Stradun (placa) promenade from one end to the other without stopping would only take about 10-15 min. However, there are offshoots from the Stradun. We only went in the free places which were Church of St. Blasé and Cathedral of Our Lady (funded by Richard the Lionhearted). Just nice to sit and soak up the ambience. Very very hot. Took a cab back to the ship. No problem getting one. Was 13 Euros to take taxi back to ship. Kotor, Montenegro Tender port. Took about 10 min or so. Lots of tenders. Just walk across the street and you are in the town. Ask for a map at the visitor’s center which is right across the street from the dock. Fairly easy to navigate although we did have difficulty finding the area to climb to the fortress. Kind of in the center. Small town. Our friend climbed to the fortress. She said it was difficult. And it was very very hot. We wandered around. And then ended up in a wine bar that was air conditioned. Tried local wine. Very very good. There were several different price ranges. My wine was 8.5 Euros and it was excellent. Make sure you see the sail in and sail out of the Fiords. Valletta, Malta In advance, hired Cabs + . Supposedly cheaper than cabs at pier. The man we had was outstanding. 25 Euros per hour. Took us to Mdina and gave us a walking tour. Also took us to Presidential Palace Gardens. And to archeological site Hagar Qim—very very old. A 4-hr. tour with him. Then he dropped us in Valletta. We walked around, had a beer at a restaurant, and then went to Upper Barakka Gardens to see view and take lift down to street level to walk back to ship. The lift was free going down. Still a little walk to get to ship—maybe 15 min. Catania, Sicily Booked with sicilyshoretours.com for 6 people. 8 hours for 450 euros. Driver took us to Taormina. Very picturesque. If you walk in Taormina to Roman theatre, there is a fee. I don’t remember what it is as we chose not to do it. In Taormina, we had a canoli at L’Specialty right where they drop you off. Ask for it to be made fresh. Excellent. I thought our tour would be guided in Taormina but it was not. He just dropped us off for an hour. Then I had arranged a tour of the vineyard, Passopisciaro at the foot of Mt Etna. Off the beaten path. Their wines consistently rate in the 90’s. We did a private tour for 6 and a wine tasting with a wonderful lunch. Absolutely excellent. Would highly recommend. The cost for the tour with light lunch which was wonderful was $72.11 per couple with exchange rate. Naples, Italy Hired seeamalficoast.com. 400 euros for 6 people. Driver’s name was Paulo. Very nice and very good. Went to Positano first. Then to Amalfi. Unbelievable trying to get into Amalfi. Sat in traffic for over ½ hour. Wish we could have spent more time there. Then on to Ravello. Ravello is small. Had local wine in Ravello and Amalfi. Amalfi is the biggest town. The drive along Amalfi Coast is curvy but didn’t find it that bad. Views are amazing. Paulo was excellent. Return from Rome Used romashuttle.com. 105 euros for 4 people. Have used many times. Read Less
Sail Date August 2015
This was our second cruise on Celebrity. It did not compare favourable with the first. Like others who have reviewed the Consellation we found the accommodation far below the 5 Star rating you would expect for the cost of the cruise. ... Read More
This was our second cruise on Celebrity. It did not compare favourable with the first. Like others who have reviewed the Consellation we found the accommodation far below the 5 Star rating you would expect for the cost of the cruise. The bedding was torn in two places and the sheets were threadbare. Worse, a single size top sheet was used as the top sheet for a king size bed. It was very uncomfortable to have your toes flicking on the side hem of the sheet and to drag your toes out of the torn areas. The bed skirt was also torn as were the drapes on the door to the verandah. Bad as this is, the food was worse if you require a special diet. My particular vice is salt and so I have to have a salt free diet. Many people with hypertension should also be aware of salt so it is a rather common dietary restriction. The waiter gave me the menu for the following night's dinner so it could be prepared salt free. With 24 hours notice, the culinary staff on the ship could do no better than: the entree, naked on the plate, no sauces, salsa's or other additions that were on the main menu, a soggy collection of carrot coins, green beans and a piece of broccoli. That was it. Every night that I ate in the dining room. 5 Star price, 2 Star service. My complaint was answered with "we will review this with the culinary staff". My next cruise is booked -- not with Celebrity. Read Less
Sail Date August 2015
Having sailed with celebrity cruises several times we chose this cruises sailing out of Barcelona as our daughter lives in the city,so it was easy for us to fly out and stay with our daughter and then all of us cruise together. Check in ... Read More
Having sailed with celebrity cruises several times we chose this cruises sailing out of Barcelona as our daughter lives in the city,so it was easy for us to fly out and stay with our daughter and then all of us cruise together. Check in was very well organised considering Constellation is a fairly large ship.We were onboard by about 1.15 and cabins were ready for use almost immediately.Our cabins were chosen by us as they appeared to be next to us if 6000 and6001 both at the very front of the ship.As soon as we approached our cabins we saw a problem, there was a watertight safety door between us and we had to make a 80yd walk round the the other side of the ship to get to our daughters cabin.We were told by someone it would be OK to go through the doors but after two days our cabin stewardess give us a warning about using the short cut so for the rest of cruise we had to do the long walk between cabins. We found the ship to be spotlessly clean everywhere,it never felt crowded. We ate in the MDR every night on second sitting and the service we received from our waiter Willy and his assistant was faultless,the food was excellent. The only grumble I have about the restaurant was the tiny portions of vegetables served with the meat and fish.I had fillet steak one night and it was served with 2 chips, Food was very good in the Ocean view buffet and even with the ship being full we always got a table. We used the Cafe Bacia every afternoon and loved the tea and cakes. Entertainment was very good .The ship absorbed the number of passengers very well,there was never any trouble finding seats or sunbeds.There are a number of quiet little corners all over the ship for reading etc.Some ships can be difficult to find your way round but this is not the case with Constellation.We would definitely sail on Connie again as this is the biggest ship we will travel on. Read Less
Sail Date July 2015
Firstly, don't mistake the itinerary with the quality/treatment of the actual cruise line. One cannot fault the islands or weather and this ultimately says whether you had a good holiday or not. Secondly, the waiters/waitresses ... Read More
Firstly, don't mistake the itinerary with the quality/treatment of the actual cruise line. One cannot fault the islands or weather and this ultimately says whether you had a good holiday or not. Secondly, the waiters/waitresses and cabin boys etc.. are all lovely people who are very friendly and this applies to all the cruise lines. After all, they take from the same pool of people. My comments merely apply to the 'management' of Celebrity and their attitude to their customers, irrespective of the veiled smile that is trained into them. I wish to start with the leaving day, whereby we were sold a holiday ending with 2 days in Venice. The Saturday was indeed very hot ad humid to the point that everybody was wet through with sweat in just 10 minutes of being outside. I have no problem with this though in that we went ashore and after 4 - 5 hours, came back to shower up and get changed. My issue was the next day, whereby everybody had to be off the ship by 9:30 am the latest. The flight however was not until 9:50 pm and everybody was told to make their way back to the port at 4 pm to be taken to the airport. For any luggage, you had to pay for this to be stored (they're very good at taking money - but we'll talk about that later!). No washing or changing facilities and completely abandoned as far as they were concerned. Sticky, hot and exhausted by the heat, the flight times were 6 hours later after an already gruelling day and they booked the flights, not us!!! If they want you off ship, then the flights should have been booked earlier that day as this was not a day's holiday and everybody was agitated to say the least. They weren't bother though, just wanted to get the next batch of customers on board to take more money. Now let's talk about money, oh yes, the money.!!! Forget the prices and deals you see on line, these people can take money faster than the 'artful dodger'. Drinks are hugely overpriced to get you to sign up for the 65 dollars a day drinks package (per person) which is just under £77 dollars with the 18% fixed gratuity. Eight days later and for 4 people, yes, that was (per person) just under $2500 - WOW!!! - Don't think you can avoid this though, because water, coffee etc...is all charged for and this apparently saves you money??!! (so they told us). For the lower 'regular drinks package, this was apparently worthless, because people who were on this found that there were none of their drinks is the various bars/restaurants and they then had to pay for the full price of the drink and not the difference between the two drinks offers. Alternatively, the offer was to upgrade - Bingo (more money for Celebrity!.. Photographs, 25 dollars each!!!! but what is the alternative, They hold your memories to ransom and I bought three because I wanted a picture of my family all together. For a happy snap taken as we left the ship for one of the ports, they offered it to me and I though it was as a token given that I had just spent $75 (plus gratuities remember!!! = $89). Oh no!, this picture was $15 (+ 18%). Huge rip off. For our lads who fall into the 18 - 25 bracket, they said that there was little on offer for them aboard this cruise. Like most young people, internet is a 'must' these days as everybody stares into the palms of their hands. Wi-Fi you wold think would be free, After all, it is in McDonalds. Not here!!! trey $400. How is that in any way justifiable?! In terms of entertainment, I did think that both of the groups were very good. They played and sang well, albeit the sound system is lacking for a cruise ship such as this. The big error here though is that they both take a break at 9:00pm and don't come back on for an hour. (I mean - would you turn your TV off at home at this time though? - this is prime time viewing and with so many people aged 55+ not everybody wants to stop up until the early hours, particularly if you are out early the next day. A change of act and constant music in the two bars ('Rondez Vous' and 'Reflections' lounge) is a must. Meanwhile, not once was the grand piano played y a lounge bar pianist, only when a jazz group was put on for an hour or so! Regarding music elsewhere, there was a good violinist (accompanied by a guitarist), but most of the time, there was a DJ playing deep house and rave music which is ridiculous given the demographic. This should only be reserved for the night club after the band in 'Reflections' has finished. Plus the music does not cover all genres. Other 'sillies' going on include that fact that you cannot always get the same drinks in all the bars. Bottled beers in one bar (that you may like) are not necessarily available in other bars and yet they have the same supply cupboard. The bars are no always stocked (even at the start of the bar opening) and service is slow. Most of the time, we had to go up to the bar or really attract the staff who would then serve. This is not good enough for a cruise ship whereby you want to be served and have paid a lot of money up front. The staff however are still very friendly and I do reiterate that fact. It's just the laid back way that everything is organised, or not! (to be more to the point). Anyway, would I go back - No! - not really, but I am still happy that we went on this holiday if only for the places that we say and the family being together. With charges for holiday cost was virtually doubled and was more or less doubled. So be warned. Provided you take that into account, then you won't be disappointed, but frankly, I consider them to the a very greedy organisation!!! - Happy sailing! Read Less
Sail Date July 2015
Just returned from our cruise on celebrity constellation. This is our 5th cruise with celebrity which we thought we would return to after two mediocre cruises on RCCL and Holland America. The first thing to go wrong was that my husband and ... Read More
Just returned from our cruise on celebrity constellation. This is our 5th cruise with celebrity which we thought we would return to after two mediocre cruises on RCCL and Holland America. The first thing to go wrong was that my husband and I were allocated a different dining table to my sister and her husband. We did finally sort it out after two trips to see the Maitre d'. We had cross referenced our booking even though he told us we hadn't. So instead of being part of a table for eight as requested we had one for just us four. We were surprised to be hassled for the first three days to purchase the drinks package, which we knew would be uneconomical for us as we were off the ship for nine of the twelve days but we couldn't sit down before being approached. Bit of a nuisance, we were also offered discounts in the specialty restaurants which again was a bit intrusive. They must have been struggling to fill the places. We didn't go to many of the shows as we were on late sitting and after a day ashore didn't feel like going to the early show at 7.15pm. There were a couple of late ones which we enjoyed. We used to see passengers going into the main sitting at 6.15 and some didn't go in until gone 7 pm. Maybe this is the reason that the late sitting was at 8.45pm the latest we have ever had. We would have preferred 8.15 as on other cruises. We did enjoy this cruise although like other cruisers we felt the standards have dropped considerably, it just isn't so special now. The dress codes are are ignored by some diners, the food is certainly not fine dining anymore and it all seems to be about money. When we booked this cruise We were supposed to spend our last day and overnight in Venice but a couple of months prior to sailing date we were informed that due to regulations regarding ships in the Grand Canal we would arrive at 9.30pm and would also make a stop in Ravenna for one hour. This of course turned out to be the stop to allow tours into Venice to commence. I might add these tours had to be paid for. We don't take any tours because they are so expensive. During the cruise we made enquires about disembarking when we did finally dock at 9.30 but no one seemed to know and we were given what turned out to be misinformation about, people movers, vaporettos and land taxis. The night before our arrival in Italy our evening info sheet told us we could disembark and that the last ships water taxi would be at 1am. The queues therefore were horrendous, I don't think the company realised how many passengers wanted to do this, it should have been offered when the schedule change was made and proper plans put into action. I think it was a last minute attempt to appease angry passengers who were missing out on the final destination. We're not sure if we want to cruise again now that things have become so dumbed down, this was our 11th cruise in all and the last four have disappointed us. Nevertheless we visited interesting destinations, all done under our own steam, which costs a fraction of the tours offered and also enjoyed meeting other passengers and comparing notes. It's surprising what you learn! Read Less
Sail Date June 2015
Just got to share an amazing experience aboard the Constellation hosted by a fabulous Captain destined for high recognition in the industry. Captain Tasos was endearing throughout the cruise participating in lectures, volleyball and ... Read More
Just got to share an amazing experience aboard the Constellation hosted by a fabulous Captain destined for high recognition in the industry. Captain Tasos was endearing throughout the cruise participating in lectures, volleyball and light entertainment. Considering his prestigious position I found the guy to be charming. I particularly liked his style and his sense of humour. My favourite resting place was the Martini Bar hosted by Gede. He kept his guests entertained with trickery and juggling whilst serving guests with a variety of drinks. The staff were polite and courteous throughout our cruise. Read Less
Sail Date June 2015
Still aboard as I post this, but we and many others agree that this ship is almost not worthy of what we expected from the Celebrity name. From the frayed towels and linens to the often cloying staff to the totally mediocre food - ... Read More
Still aboard as I post this, but we and many others agree that this ship is almost not worthy of what we expected from the Celebrity name. From the frayed towels and linens to the often cloying staff to the totally mediocre food - even in her "top" venues - she's been disappointing. I cannot speak to the entertainment; opt not to attend. Are you a Captain's Club member? Don't expect much... Beverage packages are limited, even though they should be an easy profit center. Hair dryers: no problem if you want to hold the "on" button while in use. Really from the Dark Ages, as are many of the amenities. Had to visit the infirmary due to a slightly sprained ankle. It's possible that the xray machine dated back to DaVinci. Doctor's report indicated that he had taken a physical exam. Not so. Anything they knew came from me. On the flip side, the itinerary, including many Croatian ports, has been enthralling. Co-passengers are lovely and interesting to chat with. Majority skew well into their 50's and above, but we are, too, so it works for us. I'll probably have more to report when the trip ends, but if you're planning a trip now, I'd be tempted to investigate another ship. Read Less
Sail Date May 2015
Sold as a premium cruise Celebrity Constellation fails miserably. Carnival, Princess, Norwegian and P&O leave them for dead. You are nickel and dimed every inch of the way with overpriced shore excursions and transfers e.g. They ... Read More
Sold as a premium cruise Celebrity Constellation fails miserably. Carnival, Princess, Norwegian and P&O leave them for dead. You are nickel and dimed every inch of the way with overpriced shore excursions and transfers e.g. They charged Euro 22 for a Venice city transfer by boat and the Vaporetto made the identical trip for Euro 15. The"helpful" staff did not mention the availability of the Vaporetto. Drinks are expensive and get truly ridiculous when an automatic 18% gratuity is applied. Meals are unexciting. The wait staff in the restaurants are excellent but with few exceptions drink waiters are surly. The evening shows are of good quality but there is minimal incidental entertainment before and after the shows, unless you like a DJ or the same band singing the same songs every night. If I ever hear green green grass of home again!!!!!!! The ship is tired and overpriced. We will certainly not sail with them again. Read Less
Sail Date May 2015
my wife and i have been on many cruises (30+) over the last 30 years. we have been on many different lines. never on the super premium e.g.: crystal), but on the ones right below. we have sailed in celebrity before a few times. we ... Read More
my wife and i have been on many cruises (30+) over the last 30 years. we have been on many different lines. never on the super premium e.g.: crystal), but on the ones right below. we have sailed in celebrity before a few times. we really enjoyed the line. the last time was about 5 years ago. we selected this cruise because of the ports. we had been to italy several times. never to the dalmatian coast.(croatia, montenegro, etc.). ports were wonderful. the trip to venice was very nice. our travel agent (virtuoso in sherman oaks ca) was extremely helpful. she suggested we upgrade for the over the water portion on alitalia to a comfort cabin class. it was well worth the extra few hundred dollars. we went to florence for a few days, then took the train to venice for embarkation. embarkation was a nightmare! not enough agents. total disorganization! took us 2 hours to get through. the club classes had no lines. we had 500-700 in line and another 500-700 on seats. we are capt. club members, but not a high enough classification. a real cattle call. the capt. and crew including the cruise director were wonderful as was the cabin stewardess (jennifer) whom we gave an extra tip. entertainment was good. the dining room personnel were ok, just doing their jobs. breakfast servers were very nice. breakfast ok. typical cruise food. dinners were TERRIBLE!. pork and beans just one example. from an upscale line. unacceptable. premium restaurants were good. the ship was geared to the suite customers. 2 prvate premium restaurants for them. private clubs. roped off seating in the theater. all perks for those customers. that's fine. but, we were made to feel there were 2 separate classes on what was supposed to be a classless ship. will think twice before spending our $5000+ with this line again Read Less
Sail Date May 2015
I selected this cruise based on the ports of calls and it was magnificent. My favorite stops were Santorini, Ephesus, and Venice. Entering Venice on the cruise was a magnificent experience. The ship was beautiful, entertainment was ... Read More
I selected this cruise based on the ports of calls and it was magnificent. My favorite stops were Santorini, Ephesus, and Venice. Entering Venice on the cruise was a magnificent experience. The ship was beautiful, entertainment was first class. I loved the shows. Very friendly cruise including officers. Tours were very good. Read Less
Sail Date May 2015
This was truly a great experience. I enjoyed every moment of this trip. The ship was clean and well appointed. The food was good and the crew was good natured and nice. I especially want to thank our stateroom porters, Budi and Roman. ... Read More
This was truly a great experience. I enjoyed every moment of this trip. The ship was clean and well appointed. The food was good and the crew was good natured and nice. I especially want to thank our stateroom porters, Budi and Roman. These gentlemen learned out names and our likes and dislikes. The room was always cleaned on a timely basis. We always had fresh towels. These gentlemen were top notch in everyway. Read Less
Sail Date May 2015
Having sailed with Celebrity since the inaugural on Mercury,and reached elite status over the years,this was an eye opener as to what one can expect nowadays This,our second cruise on this ship where standards have fallen sharply,and in ... Read More
Having sailed with Celebrity since the inaugural on Mercury,and reached elite status over the years,this was an eye opener as to what one can expect nowadays This,our second cruise on this ship where standards have fallen sharply,and in places the ship looked very tired.(stained carpets,chair seating,and not the usual amount of cleaning of the stairways.Quality of food in the MDR was a real shock. To get the choice and quality once standard in the MDR,you now have to pay extra and dine in one of the other Resturants,so it is not as though better quality food is not onboard,just that you have to pay extra to enjoy it,also you are able to dine at tables without other diners sat almost on your lap from adjoining tables. The MDR on this ship now functions like a works canteen,where the noise level means everyone raises their voice to be heard,although the waiters and their assistants do a grand job in what must be very difficult circumstances. Why on earth do they have to play music to which no one listens,and just adds to the overall noise level.!!! There are not many things now that the company does not require extra payment for. Your cruise fare no longer represents your largest expense as everything onboard can soon put that in the shade. We have revisited a line that we had not been with for some years,change 's are made in all walks of life,but our overall impression of this line is not to think of it as a Premium Product anymore,just another mass market operation.   Read Less
Sail Date October 2014
My wife and I have been on over 50 cruises on many different lines. We had heard great things about Celebrity and decided to try a 5 day cruise on the Constellation. The cruise departed from Miami and called at Roatan and Cozumel. ... Read More
My wife and I have been on over 50 cruises on many different lines. We had heard great things about Celebrity and decided to try a 5 day cruise on the Constellation. The cruise departed from Miami and called at Roatan and Cozumel. Arrival We had made parking arrangements with Premier Parking after reading some good reviews on line. What a terrible mistake. We arrived at their lot at 12:45 pm, the time on our reservationn and were told to leave and come back in a couple of hours. That they had no room for any more cars. Well, where do you go in Miami for an hour or two when waiting to park your car? We looked around for another lot and finally called the home office and got them to intervene and have the lot start valet parking. Of course, then we had to wait over 45 minutes for a shuttle to get to the port! Called a cab, but they never showed. So we finally arrived at the port at about 2:45 pm. There was no line to check in, but some how the lady took about 10 minutes to get us checked in and did not swipe the credit card for my wife ( we found out later). Once on the ship, we were greeted by free drinks, but no directions. We found out room and it was made up and ready for occupancy. We went up to the Sea View and had lunch. The lifeboat drill was painless and over fairly quickly and we set sail for Roatan. Room: Our room was a standard inside and was very nice. Had a great shower, much bigger than most ships, but poorly arranged closets. You could not open the bathroom door if someone was trying to get in the closet. Otherwise the room was fine. The biggest complaint we had about the Constellation was that it should have been refurbished a year ago, not 2013. There were torn duvet covers, stained blankets, stained towels and mildew in the bathrooms. This is not what one expects from a top drawer cruise line. Food: Dining room food was very good. Best French Onion Soup I have ever had. All dishes were served hot and had good taste. Found very little that was not good. Service in the dining room was excellent, again among the best I have had. We had Early Dining. The food on the Buffet was bland and never changed. I thought they could do much better. The Pizza was just average. The Buffet set up was confusing and people seemed to have a lot of trouble figuring out where to go to get what. Entertainment: Excellent. Of the five acts 4 were among the best I have seen. Only the juggler was not very good. The Cruise Director was good and very approachable. Ship Condition: Needs refurbishment. Threadbare and dirty in places. Also, was told by a number of Celebrity fans, don't judge the line by this ship. I hope they are correct. Corners were cut because it was a five day cruise-- no lobster, no prawns, etc. Seems to me they would go all out to impress you so that you would do a longer cruise with them. We had 10 in our group and none were excited about going on another Celebrity Cruise. They said this one was just OK. Disembarkation-- Very quick and very smooth-- no complaints at all. Overall: Would try Celebrity again if the itinerary was one I wanted and the price was good. But if I have to choose, everything else being equal, I would said with Princess or Holland America before Celebrity. Read Less
Sail Date January 2013
Sorry about the length of this but we have a lot to say! It was clear from the start that the ship has medical problems - and not brought on in Istanbul by the current passengers as was suggested. Gel being dispensed everywhere, all food ... Read More
Sorry about the length of this but we have a lot to say! It was clear from the start that the ship has medical problems - and not brought on in Istanbul by the current passengers as was suggested. Gel being dispensed everywhere, all food and drink being served, continual hand washing instructions,no library books, cushions glasses ice buckets info folder all gradually disappearing from the cabins, etc. In spite of this many passengers and crew came down with the virus throughout the cruise - people did throw up pretty much everywhere - pool, busses, dining room, lifts, but the crew worked very hard continually cleaning and clearing up so the ship did stay clean.I did wonder about the instructions that if you got it you had to make your way through the whole ship to the medical centre on deck 1 - surely they should have stayed in their cabins and been visited by the doctor? We didn't get it (noro) but it felt like the sword of Damocles was hanging over us all the time. A couple of points - The hard working but "brassy" CD Sue Denning gave a daily briefing, but it was really the same every day, "Thank you and keep washing your hands". She continually said that she would tell us the truth, but the one thing wouldn't tell us was how many people were affected. We understood that it was 400 - 500 people. Also I wonder how much the crew are involved in spreading problems. I saw one of the panini servers wearing plastic gloves pick up a handful of crisps, put them in his mouth and then go on serving, cutting and spreading the bread. I immediately reported this to a manager but don't know what action was taken. To be fair I also saw an idiot passenger use the restroom and then go out without washing his hands! Ok, on to the rest. If you take trips in Israel my advice is to arrange your own. If you take ship tours it may say "shopping time" but you won't get it at the many interesting little shops you will walking by, no, you'll get it at the end in a very large isolated store where the tour guide gets 35% of everything you buy (and it's not cheap!)- get the picture? This happened on all 3 trips for us and we didn't like it - so no tip for the guide, they get quite enough!! Finally the best for us was the variety and quality of the music / entertainment. This was the best we have ever experienced on a cruise. There was music happening all over the ship including - The ships Song and Dance company - It was the last 2 weeks of their service and they were great. The shows were fantastic. Ship's Orchestra - they were excellent performing and backing other acts. Jefferson Ang - Guitar and singing in the coffee bar. 545 Express - acapella group and very good. Arabesque Trio - 2 violins and piano. Lovely classical music in one of the lounges. Great Ideas Party Band - fantastic atmosphere every night. To see the boy and girl singer both perform footloose (?) was really amazing. Pity they didn't have a CD to sell - I would have bought it! Perry Grant - singing and piano. Very entertaining, but I couldn't face seeing the same performance and comedy every night although quite a few did! The visiting entertainers - were all good but the absolute highlight for us was SAMANTHA JAY. What a talented lady this girl is. She plays the oboe, violin, saxophone and piano in a wonderful fast moving show with popular and classical music. She also seems a genuine and modest person - a real star! If you get the chance go and see her. So we did enjoy the cruise in spite of everything and hope that the deep clean (again)in Barcelona where they made everyone leave the ship (including back to back passengers)will do the trick. I think they are worried about not being allowed to dock in USA. I somehow doubt it will be enough though. Read Less
Sail Date November 2011
Keith,kirsty.tennika,sage,elvin ,all the gang,thankyou for a wonderful fun packed time onboard,never a dull moment..quizes,to cooking,to bingo,to cocktail classes,too many things to mentionfood panos what can I say,you and your team ... Read More
Keith,kirsty.tennika,sage,elvin ,all the gang,thankyou for a wonderful fun packed time onboard,never a dull moment..quizes,to cooking,to bingo,to cocktail classes,too many things to mentionfood panos what can I say,you and your team excel.  The cabin.spotless,fresh flowers and fruit daily,nothing too much trouble anything we needed or asked for was there in a heartbeat!!! My first cruise .Williams 5th and his opinion celebrity has been the best.beatiful ship,but the staff made it.Destinations were lovely,we decided to do our own thing at ports,but there were many excursions to choose from.We will definately cruise celebrity again.Perry lets not forget your funny banter and msical talent,very enjoyable evenings with you,we hope yuor health allows you to entertain many more...There is nothing bad I can say wonderful time,i'll never forget,feels like we have a new family...THANKYOU. loads of love,sharon and William.xxxxxxxxxxxxxxxx one little critisism,spa treatments being in that industry,found treatments too expensive and didnt use,lower prices a bit and you'll get far more custom,many people on ship commented on this to me.apart from that change nothing.,xxx Read Less
Sail Date September 2011
My wife and I have sailed with Celebrity 15 or 20 times. In fact,for good quality at a reasonable cost, they have been our favorate.That was until a few weeks ago. At that time, we sailed on the Constellation from Istanbul, Turkey. ... Read More
My wife and I have sailed with Celebrity 15 or 20 times. In fact,for good quality at a reasonable cost, they have been our favorate.That was until a few weeks ago. At that time, we sailed on the Constellation from Istanbul, Turkey. Check-in at the pier was as poorly conducted as we have ever encountered. (leaving the ship, last day, was fine) First, the good news.The ship itself is new and well maintained. The staff and crew were wonderful, as was the entertainment, for the most part. The bad news is that dinners onboard were well below average. In the past, this was a Celebrity strong point. They seem to be "cutting corners" and it shows. An example, a few folks in our group ordered coconut shrimp. Plain old regular shrimp arrived, no coconut breading included. When this was questioned, we were told that the clear sauce over the shrimp had a coconut flavor. The fish served was not good, salmon excepted. Meats were not up to past Celebrity standards. One meal selection was so over-salted that everyone sent it back. Another negative was that on this cruise to Greece and Turkey, not once did the ship play Greek or Turkish music. In fact, they refused to when asked. We were told that headquarters dictated what music was to be played and they could not change. Nor was there any greek or Turkish entertainment. The captain homself told me that he did not think passengers wanted to enjoy local The average age of the passengers was about 60 years old and the pool entertainment was usually loud,music, was the type a 15 year old would listen to, and loud! On the other hand, in the gym, spa music was playing instaed of peppy music. I could go on but the point I am trying to make is that, at least as I see it,a quality line has dropped a notch or two, especially in the food area.Cost-cutting seems to be rearing it's ugly head. Too bad! Read Less
Sail Date September 2011
My husband and I were on the last sailing of the season to Western Mediterranean, but did not continue on for the transatlantic. We disembarked back in Barcelona. I have mobility issues so I will talk about that as well. The ... Read More
My husband and I were on the last sailing of the season to Western Mediterranean, but did not continue on for the transatlantic. We disembarked back in Barcelona. I have mobility issues so I will talk about that as well. The Constellation was a beautiful ship, I don't know what it looked like before the renovations, but all we could see was beauty and glamour. Our stateroom was a handicap accessible room with a veranda. Everything was gorgeous, and the bathroom was quite large, which suited my needs perfectly. The shower was a roll-in with a seat. I rented a mobility scooter from CareVacations, and when the one at the hotel in Barcelona did not work properly, we called them up and they had a new one delivered directly to the ship. It was in our stateroom when we arrived. I was able to scoot around the ship although the dining room was tight, I had to leave it outside the room and walk to my chair. Now to the dining. We were on a Celebrity cruise in 2000, before they decided to institue "specialty dining". The food and the presentation back then was impeccable. We raved at the choices and the quality of the food. All the food back then was "special". Since they've decided that we should be paying extra for the "special food", the main dining room fare was exactly that...fair! We were disappointed in the food, although our dinner at the Tuscan Grille for $30.00/pp was wonderful. Apparently, they decided to sacrifice the main dining room in order to charge you for the good meals. Quite disappointing. Another thing that upset me was the internet. They charged for your package which was no problem, except that you were paying per minute, and the speed of their internet was nothing other than slow. I wasted 10 minutes @ .61 cents per minute doing nothing but waiting. Finally, we were disappointed in the photography. The best picture of my husband and myself was one where there were drinking glasses on a tray behind my head, so it looked as though they were coming out of my skull. We did not buy any pictures. We did enjoy the cruise, we had a wonderful time, we met wonderful people. We were especially happy with our tours. We only booked one from the ship, the others were private tours with individual drivers. Romeinlimo.com was who we chose for Florence & Rome. We were utterly thrilled with them. We added two people to our tour, so they sent us a minivan which also fit my mobility scooter. We were taken to places that accommodated the scooter and I was able to see everything. Our drivers were knowledgeable and friendly. Memories were made because of them, and I would highly recommend them to anyone. All in all, it was a great cruise, and we had a wonderful time. Read Less
Sail Date November 2010
Our Amer. Air. flight from New York was on time & arrived in Barcelona around 9:00 a.m. Celebrity had a rep. at Barcelona airport who was able to sign us up for transfer to the pier for $30 pp without a reservation. Embarkation ... Read More
Our Amer. Air. flight from New York was on time & arrived in Barcelona around 9:00 a.m. Celebrity had a rep. at Barcelona airport who was able to sign us up for transfer to the pier for $30 pp without a reservation. Embarkation went quickly and smoothly, we were able to board the ship around 12:00 noon. Weather was a bit chilly but dry and sunny. Luggage was in our cabin by 2:30 p.m. After a nap to get over jet lag we toured the ship and ate lunch in the buffet on deck 10 and then enjoyed sail away music. With respect to dinners, since this is a very hectic cruise, Early seating at 6:00 was too early since the ship was in port til 7:00 and many of the excursions didn't end until 6:30 pm. Late seating was 8:45 which was too late since we were getting up early every morning for an excursion tour. We opted to utilize select dining which worked out wonderful for us. We had dinner every day we were in port around 7:30 and got seated right away. We chose to eat with others since we like to meet new people and the service was just as good as previous cruisings when we had set meal times. Food selections not as top notch as on previous Celebrity cruises, a bit of a disappointment, although service still top notch. The shows were good, especially Broadway and Around the World. Didn't really like the hypnotist. We didn't know the singer Ms. Hamilton, she was OK. We ended up catching Perry Grant in Michael's Club, very funny and entertaining, this made up for the lack of a good comic. We caught 3 of his performances. Excursions, pricey but definitely worth the money The guides were all very professional and informative, I had to narrow down my photos to 425, so we saw quite a lot in a week. Historical Florence - Acaddemia Museum/lunch very good Rome - Eternal City - Vatican and Coliseum/lunch was so-so Naples/Salerno - Sorrento and Pompeii - loved the visit to the farm for mozz. cheese and Sorrento was gorgeous. Barcelona - Barcelona city tour the city center drop off (worked our great and gave us a nice 4 hour overview of the city). Villefranche - we took train to Monaco and walked around port town Genoa - we took mini-tour on tram right off the tender and then the Aquarium, very good pizza here The cabin was a little tight for space but decorated nice and wonderful cabin steward. Not great views from balcony since most ports we docked in were ugly industrial areas. After the city tour in Barcelona, we walked 1 block to our hotel. The Meridien Barcelona is a fantastic choice. It's the only 5 star rated on Las Ramblas, exciting place to stay (a little like mardi gras). Very modern, clean and wonderful, courteous staff. There's a computer room for guests on the lower level with printer access so I printed out my boarding pass in advance for the flight home, a nice bonus. Multitude of restaurants right on Las Ramblas, mostly good. Overall, this was a wonderful cruise since we wanted to see Italy and we were pressed for time. At the end of each day, it was nice to have the staff greet us back on board with hot chocolate. You will definitely need good walking shoes and we needed a couple of days rest after returning home, but it was definitely a great experience. Read Less
Sail Date October 2010
We were on the western mediterranean cruise from 2 oct to 9 oct and we loved everything about it. If you are going on this cruise I'm sure you will enjoy it. The itinerary is very busy and tiring if you do full day tours in all the ... Read More
We were on the western mediterranean cruise from 2 oct to 9 oct and we loved everything about it. If you are going on this cruise I'm sure you will enjoy it. The itinerary is very busy and tiring if you do full day tours in all the ports but of course the beauty of cruising is that you have a choice. You could stay on the ship all the time and enjoy the activities, spa treatments, food etc or do as we did and try to see everything in the time available. It is probably a good idea to do something in between. We booked through an internet agent with no problems there. However, a problem we did encounter was with the airport transfers. These were organised by the travel agent through A 2 b and I cannot stress enough DO NOT USE THEM. When we arrived in Barcelona we were told that the coach would be one hour late as they were waiting for people from another flight. We waited about 1hr 20mins and later found out that there were only two people from that flight that were on our coach. They did not have our names on the list so they took the top sheet/voucher and kept it. We thought no more of it but when we were leaving the ship the following week, we only had the bottom sheet and the guy who was there was very unhelpful and just said "no reference number, no shuttle" We were starting to panic as we had no Euros left to get a taxi. I had to text home to get the reference number which luckily then got us onto the coach. There were so many people complaining, they had been told that the company had gone out of business and another coach company was being used. There were elderly people who could not stand for long but they were told they would have to wait for several hours at the port. I would suggest either using the celebrity transfers or simply get a taxi. Even with 5 cruise ships in port there were plenty of taxis available. THE SHIP: the ship of course is beautiful. I loved the new carpets and gorgeous upholstery. Everywhere was very clean and there were always staff or automatic machines around dispensing hand gel. We had an ocean view stateroom which was excellent, the only problem was that the shower was not very hot and tended to go cold at times. THE FOOD: Excellent in every place we used including room service. Our waiter,Jayson was brilliant and our table companions,Gail and Richard from London and Larry and wife(sorry,bad with names) from Montreal were so nice and made our evenings very pleasant. THE ENTERTAINMENT:we found this to be better than expected. We were lucky to have a wonderful concert pianist on our cruise, Brooks Aehron who was fantastic. Also Lindsey Hamilton the singer was great. We enjoyed all the shows but these two were particularly good. There was also a group of four young men, the High C's who were excellent.The other shows were always well presented with lovely costumes and sets. THE STAFF; They are all so friendly and attentive, we could not fault them at all. The cruise director Rich, was lovely and always seemed to be there, wherever we were. A nice touch was every time we returned to the ship, several crew members were there to greet us including the captain. Read Less
Sail Date October 2010
Check-in process: It was fast but staff was not really friendly. I have asked a general question and she said to go at the guests relations desk and turn her back to get rid of me. There was no one behind me waiting on the elite line for ... Read More
Check-in process: It was fast but staff was not really friendly. I have asked a general question and she said to go at the guests relations desk and turn her back to get rid of me. There was no one behind me waiting on the elite line for check-in. What a nice way to start a cruise. I have wait near (for at least 30 minutes) to see if she acts the same to other or it was just me. I finally realize that she did the same to another couple. I find it so rude for a big cruise line to serve customer (especially we are repeat cruisers and it was the first time it happens). Guest relations desks on the day at embarkation: Staff was friendly but are not able to answer any of our questions about excursions, credit on board etc... All I got as an answer was ``your travel agent should advised you `` and I can't see it. Finally, on my room stateroom TV, all the details appears and it was clear. I should not asked the questions. I would expect that staff could be a better help but he seems not wanting to answer. That was my second contact after the check-in. From there, I am not feeling comfortable at all asking any questions since I find there is no use anyway. I would expect just a little service from Celebrity cruise line (this was a big disappointment and for all my party also: we booked in total 4 rooms all bacony ). Stateroom staff: He was very friendly and helpful. He always had a smile. Therefore, we were 3 in our rooms but for the two first days, he only put 2 towels for us to shower. All these details attention, I would expect staff to have this information about guests... and he did not even notice until the 3rd day, I have to mention that we are 3 in the room and need more towels. Moreover, we always put a card in front of the room every morning to not disturb but our stateroom staff does not seem to understand not to bother us in the morning. He always knock when boat dock at around 08:00AM. We are on vacations and want to rest. This again, I have to tell staff on the third day (since I cannot handle beeing disturb at every morning) that if he is in a hurry in the morning, he can skip our room. He can come back at night only. It never happens to us before that so many incident on the same cruise. The fruit we received on our room were not as great also. An apple is not good to eat and I have to throw it on the garbage myself. I am wondering if it was fruit from the week before that was recycled to welcome us on our first day. I can go on with many more facts but it would be a long list. So everyone that are on celebrity cruise should be prepare for this. We were on conciege class so we expect a little bit service since we have to pay more gratuities for but it was not the case. Food/service on dining room and buffet: The only thing we are please with is the service we got from the dining room. That is why we tip them a lot since we appreciate the service. Our waiter and assistant waiter did a great job. The food was ok since it is salty on every plates. We have the impression to eat salt but this is ok since we manage to eat salade and entrees instead of main meal. There is no service at all at the buffet on the 3 first days and it was difficult to find a place to seat for breakfast without dirty plates pilling. After a few days, we got use to that. On board activities: Activities are minimum and it is not for all ages. The main activities are Bingo, cooking, some dance class and exercice class. It was not as fun as royal carribeen, holland america or carnival cruise lines but this is ok since we are at ports almost everyday. Entertainment at night: It was good and there is a variety. The specialty coffee, the gelato and all extra were very good. Overall, our party of 9 people were very disapointed by this cruise and all the service. We read a lot of good comments on cruise critics this is the reason why we booked for the cruise. I guess we were unlucky. I would not recommend the cruise for people who wants to have hun and who want kindness and helpful staffs. The price you pay is not worth it. You better book with Carnival or NCL or RCCL etc. which is cheaper but at least, you have service. Read Less
Sail Date October 2010
Barcelona: Arrived a day prior to rest up and check out the city. Nice city and we enjoyed visiting the local attractions. Embarkation: Smooth, in the room within 15 minutes after stepping out of the cab. Ship: This was our ... Read More
Barcelona: Arrived a day prior to rest up and check out the city. Nice city and we enjoyed visiting the local attractions. Embarkation: Smooth, in the room within 15 minutes after stepping out of the cab. Ship: This was our fourth time on this ship (British Isles/Norway, Baltic, Canada/New England) and I must say the new color scheme, speciality restaurant addition, and filling in the hole on deck 5 just added to what was already a wonderful ship. Overall the crew was great with a few exceptions. Dining: We had the best waiter (Tuscan Grill) and the worst waiter (main dining room) on the same trip. Tuscan Grill waiter (Mustafa) was by far the best waiter we have on any of our 26 plus cruises. Sadly, he finishes his contract at the end of the month and will not return for a couple of months. Our dining room waiter was extremely slow and appeared to be overworked. He was polite and tried his best but he simply was not up to the Celebrity standard. Food/Service: IMO, the food quality and service at the specialty restaurant is what you received in the main dining room ten years ago. I have noticed a slow decline in the Main dining room food. Now the food is ok but it used to be memorable. Entertainment: As this was a port intensive trip there was little time to enjoy the shipboard shows. It was apparent that Celebrity figured out that everyone was simply too tired to stay up watching shows and cut back on the entertainment budget. The hypnotist was absolutely terrible. Lindsey Hamilton was excellent as usual. She even added some new songs to her show since she has been working with Celebrity fro the past few years. I went to one of the production shows and it was ok. The Acapela group was good and the bar band was average. Again, most were in bed after dinner so there was always a small crowd at the shows. Debarkation: Tried the carry your own bags off early departure this time as we had an early flight. Was off the ship by 7:00 and in a cab by 7:15. If you can carry your own bags I would recommend this option. You don't have to pack so early or worry about finding your bags in the terminal. Overall: Great cruise with a very busy itinerary. A couple of sea days mixed in would have made it a more relaxing trip but we knew what we were getting into when we booked. Having sailed Royal, Princess, Holland, and Celebrity within the past 3 years, I am amazed how similar they have all become. I would normally recommend Celebrity over the others because they have better food but I could not honestly state that anymore. The food is the same in all the main dining rooms and if you want quality food and service...go to the specialty restaurants. Read Less
Sail Date October 2010
First I apologize for a delayed review. Unfortunately, when our cruise holiday ended, so did my work holiday. Now that I have a moment to write a proper review, I have asked my parents to also include their thoughts. Here is our review of ... Read More
First I apologize for a delayed review. Unfortunately, when our cruise holiday ended, so did my work holiday. Now that I have a moment to write a proper review, I have asked my parents to also include their thoughts. Here is our review of our 7 day Mediterranean cruise (Oct 16 to 23) aboard the Celebrity Constellation. The Constellation Ship and Crew The Constellation is a beautiful ship with a wonderful staff, excellent cuisine and incredible entertainment. The hefty remodel did not disappoint! We enjoyed relaxing on the "bubble beds" of the indoor pool. The jets in that pool are excellent after a long day of walking! Our room was quite spacious for a basic inside cabin. It was very quiet as well. The only downfall was that the pullout bed blocked the path to the bathroom and the door. I was surprised at how comfortable my pullout bed was! The entire crew was really top notch. Everyone was so friendly and had no problem stopped to chat with his or her guests. Understandably this is part of their job however they never made you feel that way. We were pleasantly surprised to see our Cruise Director, Rich, greeting us each morning at our ports of call and upon our return we were even more surprised to see Rich joined by the Officers and even the Captain to welcome us back onboard! The Officers were even helping serve at the brunch during our day at sea! We also saw Rich, Mike (Activities Director) and the Officers around the ship quite often talking with guests. These "simple" acts spoke volumes! We had an excellent stateroom assistant, Tinneson, who greeted us each morning and evening. In the evenings he would often open our door for us and did an excellent job keeping our beds maid and room tidy. Antonio are main stateroom attendant was very good as well. We looked forward to our dinners each evening. Not only did we have good food, we had great dinner companions but an excellent wait staff as well. If you have the pleasure of Daniel (from the Philippines) as your headwaiter, listen to his advice as to what to order each night. He never stirred us wrong! Daniel assistant was wonderful as well! To have a tour of the bridge was a treat and a highlight! The gentleman from Poland who showed us the bridge did a wonderful job. He was very informative and quite funny as well! The entertainment, again top notch! The entertainment is usually one of the highlights of a cruise for me and the Constellation did not disappoint! Lindsay Hamilton (West End star) and Carl Andrews (comedian/magician) were both fantastic! The Cast of the Constellation were all incredible! We could have been watching a West End show the singers and dancers had such talent! My favorite entertainment for this cruise was the Acappella group The High C's! These four young men from Georgia, USA could SING! And make you laugh! We had the pleasure of listening to them four times through our cruise and I liked them so much I brought their CD home with me! The buffet had a great variety from around the world for breakfast, lunch and dinner. For dinner, we liked the fact that there were two menus to choose from. The "favorites" were available each night and then the daily specials. The escargot and French Onion soup appetizers were favorites among our table. The meat dishes were always fabulous! The cut was always really nice and the preparation perfect. The pasta sauces were a bit bland however I think that is partly due to having to please the masses. We prefer lots of herbs and spices in our sauces but this may not be everyone taste. So, if you are like us, go with the meat selection and not the pasta. Don't forget to save room for desert!!! OH THEY WERE GOOD!!! The Cellar Master...oh how we miss this lovely wine bar. Who ever came up with the concept was a genius! We also enjoyed the entertainment of watching a Champaign bottle being opened with a Saber!!! Ports of Call I do have to say that I will not being taking another cruise where half of the places of interest are an hour or more away from the port. For a family of three taking a trip like this on a budget, we took the public transportation to reach Monaco, Florence and Rome. In Monaco, the trains were on strike so a public bus was the only option. With 2 cruise ships in the harbor, our ship being full, coming back from Monaco was a nightmare. Poring down rain, there was no queue to get on the bus so people were pushing from all directions (not fun when you are short!). People were getting on the bus and buying tickets for people in the back of the line. Those people were then cramping there way forward. We ended up being separated in the chaos. If the capacity were say 50, I would say we had 80 on the bus. The worst part was the bus driver kept stopping and picking more people up! Needless to say, the hour bus ride back to Ville France, smashed in a bused with fogged windows was not pleasant. Advise when going to Ville France if there is a strike, stay in Ville France or go to Nice, which is apparently only 15 minutes on the bus. In Livorno, 5 cruise ships in that day. To take the Celebrity transportation from Livorno, to Pisa and onto Florence would have cost us $90 per person ($270 for 3). It cost us a total of 20 Euro on the train! Going to Florence was not a problem. Coming back we ran into the same thing in every port of call. Everyone from all the ships were on the last possible train that would arrive back to the port city in time for the ships departure. We were luck and were able to get seats. For a lot of people it was standing room only for the 1:45 hour trip back to Livorno. Rome was the same type of train return as Livorno. The only difference was this train was a double-decker even more crammed with people and several upset locals. I feel for the locals trying to commute home but it was still not fun being yelled at in Italian. We were between two cars for this hour-long journey. Someone did a head count, 42 people including two small children were cramped into this space. You could not move. Again, we could have paid the $90 per person to take the Celebrity transport into Rome. Other than the public transport nightmares, Monaco was very pretty. We were able to see some mini go-carts of sorts race, which was a lot of fun. This was my second time to Florence and third to Rome. We all enjoyed the beauty of Florence and in Rome the Vatican Museum and Sistine Chapel were the highlight. The other two ports of call were Genoa and Naples. In Genoa the city had some pretty things to see but overall, the city was just ok. We enjoyed ourselves but I don't think it is a city we would go back too. Maybe if the weather had been better and we ventured out further we would have a different opinion. Capri on the other hand was gorgeous! We all enjoyed our day in Capri very much! Overall, the trip was enjoyable. With such heavy ports of call, we didn't get to enjoy the ship as much as we could have. The long days were quite exhausting. However, for my parent's first trip to Europe, this was the way to go. After this, I think we will take cruises with fewer ports of call and highlights close to the port so that we can relax on the ship more! Read Less
Sail Date October 2010
What can be said about a port-intensive cruise like the Celebrity western Med? It's seven days of some of the most exciting sights in the world. For the record, the itinerary consists of sailing out of Barcelona to Villefranche ... Read More
What can be said about a port-intensive cruise like the Celebrity western Med? It's seven days of some of the most exciting sights in the world. For the record, the itinerary consists of sailing out of Barcelona to Villefranche (Nice), Genoa, Livorno (Florence and Pisa), Civitavecchia (Rome) and Naples. This was our first European cruise and we most certainly will do this itinerary again. Too much to see and not enough time. Sensory overload! ABOUT US: Married couple, mid-forties, no children and our 22nd cruise overall, our ninth with Celebrity. They have been our favorite line since our second cruise, but they better be careful or they may have some competition to that status. More on that later. EMBARKATION: To be sure, this was the smoothest embarkation and debarkation we have ever encountered. Actually, it was almost too fast! I couldn't get my paperwork out of my bag fast enough to get from one point to the next and I was holding THEM up! Bravo to the port staff in Barcelona! THE SHIP: Celebrity did an outstanding job with the refurbishment of the Constellation. She was squeaky clean and truly seemed like a brand new ship. Kudos to their refurb team for a job well done. It's hard to review the ship in great detail as we spend most of our time off of the ship. Loved the new wine cellar, Bistro on Five and the Tuscan Grille. Our stateroom was quite comfy, though my foot dangled off the end of the rounded corner of the bed (thanks to my 6-foot three frame). PORTS: We spent two days in Barcelona before the cruise which was a great way to get used to the 6-hour time difference and to visit La Sagrada Familia. The temple is a true work of art and I am so glad we visited it. Barcelona was a nice city but they give you an attitude when you ask if they speak English. I usually got an abrupt "NO." I understand totally, but at the same time, I am trying to spend money in your country. You could be a little more helpful if you want my business. That's ok, there were other businesses who suffered through my lack of knowledge of their language and I had a great time. First stop on the cruise was Villefranche. It was a very nice town and if the weather was better, we would have investigated more of it. We went to Monaco which was nice and I can now say I've been there, but that's about it. Next was Genoa. We chose to visit Cinque Terre, which was beautiful, but there was no need to visit four of the five villages. Vernazza and Monterosso would have been plenty. In Livorno, we chose to do both a tour of Pisa and the Tuscan Wine tour. We totally hated our tour guide in Pisa and a separate email will be sent to the tour company about her. The wine tour was great but not very exciting. If you go on this itinerary, get a ride to Pisa and spend the whole day there, period. That's all you need to do, no excursion necessary, unless you want a guide. Rome was spectacular. We hired Romeinlimo (highly recommended) and toured the Coliseum and the Vatican. Again, too much to see and not enough time. Next time, we'll go straight to the Vatican and spend the day there. In Naples, forget about seeing anything of the city. You don't want to. Dirty and pickpocket intensive. We chose an excursion to Sorrento (great choice) and a trip to Pompeii. We can now say that we've been to Pompeii, and it was fabulous, but tablemates of ours showed us pictures of their trip to Herculaneum. If you are into that sort of "ruins" thing, go there instead. Much better things to see and a more compact site than Pompeii. We will definitely check it out next time. ENTERTAINMENT: Lots of great entertainment on board this cruise. The magician/comedian was the only "so-so" act of the cruise. We've seen him before and he's just ok, not great. The "Hi-C's" (or was it "Four C's"?) acapella group were AWESOME! The production shows were very good too. Better than I had thought they would be. The party band was good, the string ensemble quite lovely, and even the guy who just played guitar (can't remember his name) was quite good. He was especially good at his Irish and British folk songs that the Europeans on board really appreciated. FOOD: This is where I have to raise an eyebrow. We had late seating in the dining room (since many of the excursions returned to the ship at 6pm), and many of our dishes had the look and taste of being "warmed up." It seemed like they made all of the food at 6 for the first seating, and kept the rest on warmers until late seating. One night (Thursday) I didn't like anything on the menu. This was truly a first for me. I have always been a big fan of the food on Celebrity, but this time we were not blown away at all. We dined in both the Tuscan Grille and the Ocean Liners, and both had impeccable food and quality, but I expect that kind of quality in the MDR! When it comes to specialty dining, I like having options like Japanese, Mexican, or Italian instead of the offerings on the Constellation. Also, the specialty options are too expensive. $35 per person before you even sit down, and then they start out by trying to upsell you to bottled or sparkling water. What was my $35 for? They need to slow down on all of the upsells in the specialty restaurants. As for the MDR, we were not as pleased as we normally are with Celebrity. OVERALL: Where Celebrity gets us every time (except the food issue that I just mentioned) is their incredible professionalism. EVERY employee meets your eye and says hello to you. Many of the senior staff await your return to the ship following your excursion. For some reason, the other lines we have cruised just don't get this simple gesture. It makes us feel like they truly appreciate our business. We'll be back, but I hope they work on the food issue that we had. I'll say this much, no more late seating for us. 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Sail Date October 2010
First let me start with the few complaints I have to get them out of the way. Then I can go on and on about the things I loved about this cruise. I sailed with my husband and six year old son. We are experienced cruisers and have ... Read More
First let me start with the few complaints I have to get them out of the way. Then I can go on and on about the things I loved about this cruise. I sailed with my husband and six year old son. We are experienced cruisers and have sailed with RCL,Disney and HAL. This was our seventh cruise. Complaints: 1) There is not one channel on TV for children. 2) The cabins are not equipped with DVD players- too bad we brought DVDS with us. 3) There is no indoor swimming area for children- so on cold days our son was out of luck. 4) Paying an additional 18% Spanish VAT on charges was painful. Not Celebrity's fault but perhaps there is a way around this like using different departure ports in the future. We've been on two other cruises from Barcelona but this was the first one that charged the VAT. 5) Would have enjoyed destination lectures more than lectures about astronomy. NOTE: For our son, swimming is among the most important bonuses of being on a ship and being able to chill in the room with cartoons is also very important to him. Please Celebrity, think about keeping the kids happy outside of the kid's club. This makes parents happy too!! Now on to the many praises I have for my new favorite cruise line. Their supervised youth program is by far the best we have seen. Kudos to the staff first of all. All were friendly to parents, liked kids, were energetic and attentive. They made the program a success. The facilities were terrific! The ball pit, climbing aparatus, art center, toys, etc. all first class. The only negative was having to pay extra for hours on port days. Both the 12-2pm and 4-6pm time frames had to be paid for. Almost $15 for two hours with the Spainish VAT of 18% that was charged to nearly EVERYTHING! It would be nice if we didn't have to pay extra for port days. We gave them a tip at the end. Dining was outstanding! The MDR was superb and Ocean Liners was truly amazing. Our Sky Suite was fabulous though we didn't have much for the butler to do but still tipped. The service everywhere on the ship was first class. We were pampered and treated nicely at all times. Our fellow guests were also polite and enjoyable to cruise with. We met great people through Cruise Critic. We got a tour of the bridge in addition to our meet and greet which was great! The shore excursions were excellent. The evening shows were not as good as I was hoping. I walked out of one of the shows as the dancing got to the point that I considered it X rated. The pianist in the Cafe was superb. The band that played by the pool was so-so. They could use some updated repertoire. The ship itself is incredibly beautiful despite some of the strange modern art pieces that make you think "how much did they pay for that one?" If you haven't tried Celebrity you really should. While there is a lot of up-sell to get you to spend more, the cruise experience on Celebrity is truly the best our family has experienced. Read Less
Sail Date October 2010
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

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