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14 Celebrity Constellation Repositioning Cruise Reviews

We are Celebrity fans having first cruised on Equinox in 2013. We only ever cruise at Christmas and with friends we met on our first cruise. The biggest disappointment was the arrogance of some of the passengers especially with the ... Read More
We are Celebrity fans having first cruised on Equinox in 2013. We only ever cruise at Christmas and with friends we met on our first cruise. The biggest disappointment was the arrogance of some of the passengers especially with the sunbeams. Now we Brits have a reputation for competing with other europeans for beds around hotel pools in europe but seizing 20 beds at 0630 using 4 towels per bed, smacks of selfishness and arrogance and to top it all, from fellow Brits1 We cruised at Christmas from Abu Dhabi including Goa, Mumbai, Dubai, Sir Bani island and back to Abu Dhabi. Abu dhabi is rather boring, Goa was disappointing, Dubai is impressive but hugely expensive, Sir Bani island (never went ashore) seemed pointless. Why have to wait two ours to be tendered to a beach for a BBQ? We were deck 11 in AquaClass and our cabin attendant was fantastic as were 80% of the crew some, clearly their first contract, need a short sharp shock. Celebrity has a policy of not allowing reservation of sunbeds and if you leave, its 30 minutes or your personal belongings are collected and taken to guest relations. Never happened. Pool butlers seemed either intimidated or were perhaps, getting a little kick back for turning a blind eye. Now I appreciate that there are never enough beds on sea days especially if the weather is hot, but it kind of iritates you knowing you have to hunt for a bed after you've had breakfast and certainly put us and our friends, in a bad mood - not the way to start your day! The ridiculous use of 4 towels per bed, kind of flys in the face of Celebrity's "save the waves" campaign and perhaps should require you to sign for a maximum amount of two towels using your sea pass and return them otherwise, you pay for them. Better policing would also help. We always book AquaClass mainly because Blu restaurant has, in my opinion, the best food on the ship along with a comprehensive and impressive wine list. Neither was obvious in Blu in fact, its probably some of the most mediocre food we have ever had. Celebrity have definetly reduced the selection too, even though we always opt for Premium Drinks Package as opposed to the Classic Drinks Package. I would be replacing executive chef too. Are Celebrity aware of the dozens of potato dishes that can be created rather than has or chips? Or sauces rather than some light hearted attempt to disguise yesterdays with todays? As a former chef, I was deeply frustrated at the lack of culinary skill or imagination AND the bloody lack of potato dishes! Connie is showing her age and any any amount of "refits' makes little difference. She is shabby and unloved and should be scrapped. Going back the Solstice class a in September and then Christmas 2020 - never again on a Millennium Class. Read Less
Sail Date December 2018
The itinerary of this cruise is good, but affected by the closure of open decks in the hours of darkness for three nights while passing through the Gulf of Aden. The Blu restaurant exclusive to Aqua passengers was excellent entirely as ... Read More
The itinerary of this cruise is good, but affected by the closure of open decks in the hours of darkness for three nights while passing through the Gulf of Aden. The Blu restaurant exclusive to Aqua passengers was excellent entirely as expected, with an excellent maitre D. The buffet cafeteria standard of food was poor and bland. Often food was awkward to even reach due to the layout of the food bars. Staff in bars often stood about chatting among themselves rather than attending to guests. 18% service charge on every onboard purchase is outrageous, especially in bars on board where service is poor. Some of the deck bars were closed at times when they should have been open. The Aqua class stateroom while adequate, was looking rather tired. Worn furniture and rather small on Celebrity Constellation. Our cabin steward however, was outstanding. Advised that Celebrity cruises were definitely 5star, I’d say definitely not! Read Less
Sail Date November 2017
We were a family of 6 adults. This was my second celebrity cruise. We were in Aqua class. Disappointed in the cruise. The Suez Canal narrator did not have adequate microphone so he ended up speaking to people as they came up to him. Not at ... Read More
We were a family of 6 adults. This was my second celebrity cruise. We were in Aqua class. Disappointed in the cruise. The Suez Canal narrator did not have adequate microphone so he ended up speaking to people as they came up to him. Not at all like Panama Canal crossing on NCL. We used Aqua class and main dinning room menu- which was nice to have access to. Not as boring as repeats. The entertainment in the main venue was good but the entertainment in the other clubs was not. We attended most of the podium lectures which were good. Physics, naturalist and historical series. It was nice to get an invitation to go to helicopter area for docking. We ordered cheese for our afternoon snack which was far superior to the other offering in Aqua. No extra charge. Room service for breakfast was very prompt. Our cabin steward was always available and helpful. Aman. Our waiters at dinner got our preferences down and we had a table for 6 reserved for us which was spacious and nice. We went on private tours. The Dark Rome tour of the Basilicas and St. Peter's was great. The guides were very learned energetic and enthusiastic. We were able to get tickets to go down to St. Peter's tomb and see the old pagan cemeteries. Contact the Vatican- very limited each day. We were very lucky. On the way up to the main basilica we saw other areas. We also went to the top on the elevator. Would suggest this. You can climb up to the top for additional 300 stairs. We were happy with the elevator inside and out. You ended up where the statues are and the dome inside. To go to the top of the tallet building in Dubai get your tickets in advance. We were dissapointed. A must see the Mosque in Abu Dabi. We did a dune bashing which was fun. I would skip the dinner cruise- too long and you can get a water taxi that goes the same route and takes you to the gold market suick. I did not buy anything but the malls are a nice walk through with the aquarium and the ski slopes. Food courts are very interesting. Like being back in US but the customers were veiled. People were always very friendly. The acropolis is being restored which is nice. Also went to Poseiden ruins. Petra was fantastic and much larger than just the treasury in the Raider's movie. A very long walk. Horses and carts are available. Donkeys also. Hope this is helpful. No problem with pirates. We had some black out dates. Windows and curtains drawn. We did have a Safe Haven drill. Felt very safe. Enjoyed the Captian's talk.Buffet had great variety and was good. The aqua class comes with the Persiean Garden. This was not the same as on our other Celebrity cruise. Dark small and dank. I did enjoy the sauna for the general members off the pool. The gym was visited by my husband alot. The stretch exercises and abdominal exercises were good but needs to be offered more times especially since we had so many sea days with little activiites. They were very popular. I liked the fact that there was no hard pressure sales in the spa when we attended women's pamper day. My sister and sister in law enjoyed the brow presentation also. Our hostess in aqua class was wonderful. She greeted us and was very polite and happy!! She loved her job and it showed. Nice greeting every night. NurseGator Read Less
Sail Date November 2017
There's a lot of rust all over the ship. The public restrooms are almost always more dirty and smelly than the restroom on the average petrol station. The WTC Abu Dhabi shopping mall has better quality on their toilet paper than ... Read More
There's a lot of rust all over the ship. The public restrooms are almost always more dirty and smelly than the restroom on the average petrol station. The WTC Abu Dhabi shopping mall has better quality on their toilet paper than the ship. As always there are too many different kinds of music on at the same time around the Al Bacio, which is usually our favorite place to spend our time and money. This cruise we didn't. We couldn't. The two girls strangling their violins must have paid a lot of money to be on this ship because they really can't play. Classical music is supposed to be harmonious, but they have no ounce of harmony in their act. They just sound like they're mistreating their instruments. The singer Jessica Hart in the production team destroys everything that allows her to open her mouth. She can't carry a tune, at all. Vocal Captain Matt on the other hand is amazing. I've been calling Celebrity customer service a lot in the previous months asking about our upcoming trip and every time I got different answers. Not one person knew anything at all about visas or visitors permits. But they should all be fluent in the workings of the ship and that you will handle ships excursions and the guests needs. It turns out we've been worried for nothing. But we've actually seriously considered cancelling this cruise because it was virtually impossible to get any answers from customer services. The Silent Disco was the absolute highlight of the activities on the ship. The short episodes of "if you laugh you lose" would have won if they were longer. I could easily see this on stage in the theater for half an hour and remember it as the highlight of the cruise. Read Less
Sail Date November 2017
The ports visited. The crew were very friendly. The food at times was fine. Embarkation in Abu Dhabi was a shambles. Some show were excellent others very amateurish. Not sure I use Celebrity again. Money making in your face ... Read More
The ports visited. The crew were very friendly. The food at times was fine. Embarkation in Abu Dhabi was a shambles. Some show were excellent others very amateurish. Not sure I use Celebrity again. Money making in your face constantly. Don't agree with the high tipping system. About time cruise lines paid a fair wage and not expect clients to pay the wages by tipping. Not a great range of shops on the ship. It was looking very tired and needing a face lift. The Windows in all public areas were never cleaned.couldnt see out of the dining room at the the stern and the Oceanview you couldn't take a photo from the inside due to filthy glass.other ships we travelled on always were cleaning the outside when in port. Maybe the newer Celebrity ships offer more things to do. The live speakers were very interesting but greatly overlapped each other. Read Less
Sail Date April 2017
We chose this cruise because of its itinerary. It was our first time on Celebrity. We had some great adventures in Oman and Petra. A lot of sea days but we knew this going in. The Suez Canal was interesting and very different from the ... Read More
We chose this cruise because of its itinerary. It was our first time on Celebrity. We had some great adventures in Oman and Petra. A lot of sea days but we knew this going in. The Suez Canal was interesting and very different from the Panama Canal. The cruise staff was very friendly and outgoing. The entertainment was the best we have had onboard a ship in a long time. A very pleasant surprise. We really enjoyed the silent disco nights. What a fun idea! We were disappointed in the food. Not much fruit selection and they ran out of lettuce four days before the cruise ended. All salads were made with spinach. I must say that a Caesar salad made with spinach is not my idea of a Caesar. As the cruise progressed the food got worse, some bing quite stale upon serving. Not good advertising for future cruising with this cruise line. Overall we had a good time, but were disappointed with the food but not the service. The service was great! We are going on another Celebrity cruise in a few days, we hope the food is better. Only time will tell! Read Less
Sail Date April 2017
We have been cruising over 10 years, had took many segments of world cruises. The reason we chose this cruise was Suez Canal and Petra. We took the ship's shore excursion to Petra - great disappointment. The tour guide was very ... Read More
We have been cruising over 10 years, had took many segments of world cruises. The reason we chose this cruise was Suez Canal and Petra. We took the ship's shore excursion to Petra - great disappointment. The tour guide was very green in the area - not well organized, lacking experience to lead - worst of all it hard to hear from him due to large group (our tourist bus was fully loaded). For charging over $270 per person it did not even provide a bottle of water on the way back, especially it's over 2 hours drive and after few hours walk. The ship is dated thus showing its age. Overall services and food in the main dining room are OK - nothing exceptional. Most of the enrichment programs /talks were very informative. The presenters are knowledgeable of their subjects . We're in concierge cabin on deck 8. Our cabin was clean and tidy, however the sofa, bed skirt and towels are wore out. Read Less
Sail Date April 2017
Two ports drew us to this cruise. Montenegro and Dubrovnik. Both were wonderful. The ship is old and tired. The staff were friendly and with the exception of Leonardo on excursions were friendly and helpful at all times. Do not ... Read More
Two ports drew us to this cruise. Montenegro and Dubrovnik. Both were wonderful. The ship is old and tired. The staff were friendly and with the exception of Leonardo on excursions were friendly and helpful at all times. Do not look for fine dining unless you are prepared to pay more than your cruise price. It is good some night but on others disappointing. The real irritations are : - Unbelievable - poor old curtains in all the state rooms. Not clean. Carpets throughout looking as though they need a good clean. 69 dollars to play BINGO. ( three cards) 15 dollars to leave the ship to visit the port of call. Coach - one mile each way. No scoop of ice-cream on one deck unless you are in the captains circle. No proper cocktail glasses on one deck and you may find your cocktail in a tumbler. Internet to your stateroom at 315 dollars charged. Gratuities charged to the stateroom daily though we had paid these in advance. Some excellent shows especially the troop of dancers singers in two production shows and terrific Jane Curry guest singer. The other male singer was good also and very entertaining. All others were poor and not worth the visit to the theatre. Anytime dining was under stress as most passengers choose this. Feeding 1200 in a couple of hours with waiter service is tough on them. You spend more time inside as only on some decks can you walk outside. Staterooms are tired and poor and in need of doing up. The TV set worked but it was a struggle to use the various channels until we simply didn't bother. Photographs taken of you on board and off are sold to you at 30 dollars a picture. Absolutely dreadful and in protest four of us bought none. Though the ship is led by the wonderful Nina - senior officer - and her staff are a great crew - the charges and silly rules and tiredness make this a ship to be avoided until they spend money on it. There is nothing whatever for children on this ship. Sad but true - and you should not choose this one for a family holiday. Often the cocktails are made ( not so good). Some waiters make them very well. Training is needed to produce the right mix in many cases. There were some exceptionally good waiters outside on the breakfast area and in the main dining room. Waiters however would often butt in and interrupt conversations without the polite 'excuse me'. Our experience was previously with Princess Cruises but this is several years ago and I wonder if there has been a change in the way passengers are treated in the industry to extract more money ie. photos and short port bus rides etc... and that all are now the same. I wonder? The ports of this cruise were wonderful Venice to Malta and back but it is Croatia and Montenegro which both steel the show as Jane Curry did in the evening on the stage. Loved the singers and dancers - a new great troop. Trained in New York. Terrific. Such moments made it a good cruise but it needs the wow factor restored. Friends we were with were very disappointed indeed. It was very sad. They had paid a good deal. Read Less
Sail Date September 2016
We arranged for a morning driving tour of Rome before proceeding to the port. Our bags were checked in with the cruise line at the airport and transferred to the ship for us. Our tour arrived at the port about an hour and a half prior to ... Read More
We arranged for a morning driving tour of Rome before proceeding to the port. Our bags were checked in with the cruise line at the airport and transferred to the ship for us. Our tour arrived at the port about an hour and a half prior to sailing so the check-in lines were minimal and check-in was fast and efficient. All bags were waiting in our cabin when we arrived. The selection and quality of shore excursions were good, especially for a repositioning cruise. The most popular was by far the camel ride in Lanzarote. Very reasonably priced and well worth it. The production entertainment on the ship was very good. The guest entertainers were nothing special. We had seen ALL of them before on prior transatlantic cruises. The food and service in the main dining room was mediocre at best and certainly not up to Celebrity standards. Menus were fairly blase. The MDR has been cut in size to accommodate specialty dining. The dining room is crowded and service very slow. We rarely received a hot meal. Our waiter apologized and said that the food for the main dining room is preplated to allow emphasis on the specialty restaurants. He also said that main dining room staffing has been cut. He said he wasn't proud of the food he was serving and agreed that it has certainly slipped in recent months. The buffet was a good alternative and food was served hot. Bistro on 5 was TERRIBLE. Extremely POOR service for an alternative dining venue. Read Less
Sail Date November 2015
We were on the Celebrity Constellation on the November 4, 2015 transatlantic crossing. Check-in was quick, efficient and well handled. We were impressed with the speed in which we were able to check in and board the ship. I should note ... Read More
We were on the Celebrity Constellation on the November 4, 2015 transatlantic crossing. Check-in was quick, efficient and well handled. We were impressed with the speed in which we were able to check in and board the ship. I should note at this point that this was our second time leaving from Civitavecchia on a Celebrity ship and both times it was a quick and smooth process. Bar service was quite often slow, particularly in the casino. The Oceanview buffet on deck 10 was generally quite good but there were little problems with equipment (such as broken coffee makers etc.) and consistently long line ups at the stir fry station. I don't know if it is possible to add staff to highly popular stations but Celebrity may want to give that some thought. The salad bar was not well stocked. We had chosen select dining as an option and this is where the disappointment was the greatest. We have been on the Celebrity Solstice and Silhouette ships and we found the food and wait staff great. However on the Constellation the dining room staff provided inconsistent service. The sommelier appeared more interested in hawking bottles of wine as opposed to discussing informed wine/food pairings. She also made a number of errors with respect to billing. My husband, who had the premium beverage package, found glasses of wine on his account on several occasions when no wine should have been charged to our account. One time when the sommelier put an invoice in front of him to sign, I asked why he would need to sign anything when he had the premium beverage package and had only had a couple glasses of wine with dinner (wine which would actually be covered under a classic beverage package). She apologized and said his sea pass must be worn and she could not see that he had a package. This would have been believable had we not had the same discussion the previous evening. We made sure we sat in another area of the dining room after that time. Overall the wait staff was not impressive and not up to the higher service standards experienced on other Celebrity ships. The food in the dining room was not impressive taste wise and the portions small. I had a stuffed portabello mushroom as a main course and it was tiny. It would be considered a tiny appetizer and was ridiculously small for a main course. Overall the quality of the food was not good and we were underwhelmed with the taste, selection and presentation of the food in the dining room. The Ocean Liners specialty restaurant was an exception with regard to the quality of the food on this ship. We dined in that restaurant twice and on both occasions our meals were excellent and beautifully presented. Service was also exceptional. There was a bit of an odd situation when dealing with the reservations on both nights. On the first night of our reservation, we called to see if we could push our reservation by a half hour and dine with friends. We were told no, the restaurant was full and changing the reservation start time would be impossible. I then said we would call our friends and see if they wanted to move their reservation up 30 minutes since we were among the first dining times. We were then told that the restaurant could accommodate our requested change in time and pushed our reservation back by the requested 30 minutes. When we went to the restaurant there were only two tables occupied. In fact it never filled and there were many empty tables. There was also a small issue with our second reservation. On the second last night of our cruise, we asked to move the reservation from the last night to that evening. We were told it would be impossible to move the reservation as the restaurant was fully booked. We understood. However ten minutes after being told that, we were entering into the Oceanview and there was a Celebrity staff member encouraging people to make Ocean Liner reservations for that night. We asked him if there were tables available for that night and he said there were. We told him we had reservations for the last night of the cruise and we asked if we could change and he said there was no problem. He made the arrangements and we appreciate his efforts. Once again when dining there, despite being told the place was fully booked, we found it was barely occupied and there were three or four tables occupied (none with more than four people). The captain was entertaining and his daily updates were often the highlight of the day. The shows or theater entertainment was hit and miss. One act of note was the comedian who was very good and we felt well entertained. Overall the activities on the ship seemed to be fewer than on other ships and for the most part we were disappointed (Trivia, bingo etc.). At times staff seemed disorganized and we wondered if staff were new to their positions and this was their first experience on the ship. It had the flavour of "we are new at this so forgive our mistakes". The ship does seem a bit tired in spots and in need of an update even though it went through an update three or four years ago. We will forgive worn decor if the staff are on the ball, but this was not the case. There just seemed to be lackadaisical attitude towards any task by many of the staff members. Read Less
Sail Date November 2015
Although we had a wonderful time on board due to the great people we met from our Cruise Critic contacts, we felt the ship's atmosphere and entertainment were sorely lacking. Having travelled on the Infinity twice, we expected the ... Read More
Although we had a wonderful time on board due to the great people we met from our Cruise Critic contacts, we felt the ship's atmosphere and entertainment were sorely lacking. Having travelled on the Infinity twice, we expected the same experience or better in the Constellation. We were very disappointed. The crew and Maitre "D" in the dining room went out of their way to please us. We didn't like being nickeled and dimed for every little thing. A small bottle of water was $ 3:50, on shore . 50 cents! Food improved after the first two days which were sub-par. The changes made from past cruises were not appreciated. Unless you were in a suite, you could not use Michael's club and there was a separate dining room for suite travelers. The worst was canceling the stop in Israel that was supposed to be for three days. Most people booked the cruise because of the Israel stop. While we understood the reason, we didn't appreciate the replacements chosen as we had been there before, so we spent 5 days more in places we had already been and less time at sea to relax in the first 12 days of the cruise we had only two sea days. Very hectic. The crossing was great! The South American cruise on the infinity( 2014 ) had a very lively guitar player who entertained in the bar every night with such enthusiasm that you couldn't help wanting to dance and have a good time. The feeling when you left the dining room and heard his music was so upbeat that we looked forward to something similar on the Connie.....we didn't get it. All in all we enjoyed ourselves but it wasn't due to the cruise director or the entertainment...very disappointing. We made our own fun with our cruise critic group. The best lectures were those given by the traveling astronomer, Mr. Sink. He was wonderful! Read Less
Sail Date October 2015
This was our fourth transatlantic – the other three have all been with celebrity and all on solstice class ships. In fact, all of our previous cruises have been with celebrity on solstice class ships so this was our first experience of ... Read More
This was our fourth transatlantic – the other three have all been with celebrity and all on solstice class ships. In fact, all of our previous cruises have been with celebrity on solstice class ships so this was our first experience of one of the older ships. We weren't sure what to expect, but felt confident that given the number of positive reviews we'd read – celebrity constellation wasn't going to disappoint us and... (I'll cut to the chase here) it didn't really disappoint is, but I have to say we simply don't think it's quite as good as the solstice class ships – possibly that was just our experience on this cruise? I've put further details below and leave you the reader to decide. We spent a few days in Ft. Lauderdale and really enjoyed them, what a lovely place, the water taxi right being something of a highlight! Boarding.. was pretty much pain free – is it only me that gets really stressed leaving my suitcases with a complete stranger at the terminal?? – I have a recurring fear the cases simply won't get there, consequently I also make sure I tip the baggage guy (which for a Brit is a pretty stressful experience because we simply don't know how much to tip whether we should tip at all) .. anyway the bags arrived .. one was delayed because it contained a few bottles of tonic water – apparently Now – this was one thing we got wrong, recognising that many people board early, to enjoy the ships facilities, we boarded at about 1 PM, consequently the room wasn't ready ... not a problem, we headed bistro on five (one of our favourites) .. unfortunately, it seemed everyone else had, so there wasn't a table available. a glass of wine in the cellar Masters calmed us down a little .. and soon a table was ready – no sooner had we sat down than the announcement came that the rooms were ready ( our timing on this occasion was definitely off) .. we finished our meal and headed off to the room .. aqua class cabin number 9080 pounds – I think all in all it was very good in fact – possibly the only aspect of the ship that was "slightly better" than solstice class .. a better wardrobe, and proper bedside tables .. were a definite plus. Unfortunately the flatscreen TV and interactive television is a definite disappointment - there were NO free on demand movies - this might seem like any minor gripe, but we've really enjoyed (on the solstice class ships)the ability to watch fairly new films using the pay-per-view system – you can start stop pause rewind re-watch – altogether absolutely excellent – this in turn is usually motivated us to buy one of the other movies.. unfortunately – there were only movies to buy – there were movies on the remaining channels (probably on a continuous loop) but there was no real way to see which movie was on and what time it would be starting – plus as we crossed the Atlantic the channels faded in and out with new ones coming in, and other ones dropping out. - This was a definite negative.. Also – I have to say that the present Mrs barnos was disappointed with the general standard of cleanliness and quality and state of repair of certain aspects of the cabin. In particular, there were holes in the sheets! and she felt that the sofa was little drab.. Further gripe – evening including Captains club Internet minutes I still ended up purchasing a couple of extra bundles – largely because the connection was so unbelievably slow. Bearing in mind I've travelled transatlantic with celebrity before – so I know the connection might not be brilliant but (presumably due to the age of the ship?) The connection was frankly awful and they shouldn't charge for it – it's that bad ... incidentally a warning to any UK customers who use the mobile service provider EE .. apparently although they are just about the biggest in the UK at the moment, there are the only mobile service provider that doesn't connect to celebrities cellular at sea type mobile service .. so apart from poor Internet, I also had two weeks of no mobile.. thankfully my better half's T mobile connection worked fine! I'm going to edit the comments down here and try and be as concise as possible. yes, it's still a nice ship, in general the staff were excellent, the weather was exceptionally kind to us and the captain deserves a special mention. Capt Nicholas I think. I've never seen a captain so "visible", interesting uncommunicative morning announcements, taking great care to Advise us about the weather (surely that's the only thing that is of real interest on a transatlantic crossing). visible about the ship and very friendly and personable – I suggest this guy is heading for the top! Now the down side or negative points. Our principal reason for continuing to choose celebrity probably the quality of the food.. and the food here – including our favourite restaurant Blu .. was good but by no means exceptional, and on some occasions disappointing. Blu was still good – enjoyable and I would certainly choose to travel Aqua class for this reason alone. However, after a few days the "imagination" or creativity seemed to fade and many of the course choices seemed predictable. On a couple of occasions we were told by the waiting staff not to have a particular course as it was dry/disappointing or whatever .. I think there is a problem with the distance between this restaurant in the kitchen (we were told its three decks away) The Oceanview cafe was disappointing. firstly, I was extremely surprised to find that whenever we seem to turn up for a late lunch or late breakfast there were large sections closed or in evident transition – plus the choices were simply not very good. When compared to the Oceanview cafe on the solstice class ships, 9Hardly ever closed and usually spoiled for choice at every occasion). We didn't eat in the MDR .. other than afternoon tea for Captains club elite .. okay personal gripe here .. forgive me, we love travelling to America and generally love all aspects of American service BUT there is only one thing that is important when making tea – is that the water MUST be scalding hot at the moment it hits the tea ... don't worry about milk first/ water first – just simply pour boiling water on tea leaves .. it's really that simple. Unfortunately, as often happens, afternoon tea covered every single conceivable angle except failing on the only aspect that is essential (that's the scalding hot water hitting the tea part) .. if you don't get that right, there's no point in offering a huge range of fancy sandwiches, scones with jam and cream, 10 or 20 choices of tea just make sure that Boiling hot water – hits tea... if you don't get that then please don't bother .. sorry, rant over. We dined in ocean liners on a couple of occasions.. and I'm afraid the levels discussed above were just about the same, okay but not exceptional.. My biggest gripe and general disappointment with Celebrity comes at the end – landing in Rome and returning to the UK, the only flight leaving on the day we arrived was at 10:40 AM from Ciampino airport, which is Rome's second airport. Regrettably, celebrity seemed only interested in offering assistance/transport to Rome's main airport Fiumicino. I approached the guest relations desk several days before we arrived in Rome, and was more or less told that I was "on my own" I had to press them really hard to ask if they could help me organise a taxi or private transfer and I was completely stunned to be told that they could at a cost of €240. I told them I felt sure that the taxi should not be that expensive.. the NOT very helpful lady insisted that they could only use their "port agent" and that's what he'd quoted. It took me 60 seconds to Google " airport transfers Rome" and get a quote for €119. The service was excellent, we were met almost as soon as we left the ship, pleasant taxidriver, smooth ride, generally better service than any we've experienced before (when booking with celebrity). So come on celebrity put the extra effort in having taken our leisure dollars of us and help us end our holidays conveniently! ... I'm sure we'll be back to travel with celebrity again, but, the few disappointments here will make sure that I keep my "eyes open" from alternative cruise lines .. I'm sure there are plenty out there. I have completed my post-cruise survey and asks celebrity to contact me about my specific disappointments... but, I'm not surprised to have not had any contact from them yet. Happy cruising Read Less
Sail Date April 2015
To put things in perspective: We paid relatively very little for this 13 night TA (some $900 p.p. for a Concierge class balcony cabin) so we tried to adjust our expectations accordingly. Unfortunately, Celebrity managed to deliver a ... Read More
To put things in perspective: We paid relatively very little for this 13 night TA (some $900 p.p. for a Concierge class balcony cabin) so we tried to adjust our expectations accordingly. Unfortunately, Celebrity managed to deliver a product which, on balance, fell below even that reduced level. First impressions do tend to color the nature of one's judgment and embarkation in Barcelona was an utter fiasco, the worst we've ever encountered. We had to wait on the pier for over four hours and, in spite of being Concierge Class and Captain's Club elite status, which ought to count for something, were put in the very last embarkation group. When we finally complained about this, we were given a totally dismissive answer, being told that, as we were not suite passengers, we should'nt complain. We eventually discovered that the delay was the result of the ship undergoing a complete sanitizing procedure due to the novovirus which had taken hold on the vessel for the last several voyages. If there had been an announcement explaining the circumstances this might have engendered more patience among the waiting passengers (force majeure cannot, after all, be argued with) but Celebrity kept stubbornly mum. Once aboard, after noting that the usual Celebrity welcoming ceremonies were being dispensed with, we were told that the cabins would not be ready for occupancy for another three hours. Everyone managed to cope with this additional delay, even though it meant that the first night's dinner became more of an informal occasion than one might have expected. Once in our cabin, we noted with pleasure that the on Constellation, unlike on the new ships, the Concierge Class cabins are in fact noticeably bigger, allowing room for a full sized couch instead of the cramped love seat that one finds in the run of the mill cabins. Indeed, we were extremely pleased with the cabin and with the faultless and invariably cheerful service provided by our steward, Amat. As for the other Concierge class amenities, fresh fruit, a small plate of canapes brought around daily in mid afternoon, a bottle of undistinguished bubbly provided at embarkation, they were hardly worth the extra money and in the ongoing debate on these boards on Concierge vs. Aqua Class on the big ships I would come down strongly in favor of the latter. On board, the anti novovirus campaign which had been shrouded in secrecy before we boarded, was omnipresent. At every doorway crew members were stationed with spray bottles of disinfectant for one's hands. At the buffet noone was allowed to help himself to anything, all foods, breads, drinks were dispensed by crew members, at peak times at least half the tables had signs on them announcing they were unavailable because they awaited sanitizing. Even though this occasioned some delays this was fine with us, we are all in favor of combatting infection. What we objected to was that although the casino and all the shops, certainly notorious venues of infection, (one may disinfect the chips, the cards, the merchandise, but the first time any of these are handled by a passenger they once more become a potential source of infection) the library, which unlike the former venues is not a revenue producer, was kept closed throughout the voyage. Complaints about this elicited, at first, vague promises that it would open soon, later airy dismissals. It was evident to us that Celebrity's position was a completely cynical one: there were not enough passengers seriously interested in obtaining books to justify the expense and trouble of santizing the library. All this could have been avoided if Celebrity had posted a notice on its web site ahead of time that the library would be closed so that one could bring one's own reading matter aboard(this was known, as it was closed throughout the first half of the Back to Back) but, God forbid, such an announcement could have had a negative effect on last minute bookings. Even so, the sanitizing campaign was unsuccessful: in spite of the Captain's confident pronouncement that "we are winning the battle" a substantial proportion of the passengers came down with some sort of gastro-intestinal or respiratory infection, or both. Our major source of compaint, however, was the quality of the food on offer. The fare at the buffet, while as varied as ever, was simply not as good to our taste. The room service menu, except at breakfast, was extremely limited and not well prepared (on the day we took sick I recall a mini steak which was both incredibly tough an thoroughly overcooked). But it was the main dining room which had declined most steeply from the level we had experienced on Constellation five years and three years ago. I would say the gamut was from good (I recall an eminently satisfactory veal cutlet and a nicely prepared, if oversalted, veal liver) to mediocre (most of the entrees, including all fish, which were invariably tasteless, most of them having simply been boiled in water) to outright bad, including all steaks, which were without exception tough, inferior quality meat, and a truly disastrous lobster which was served on the last formal night. This consisted of cut up, previously boiled chunks of meat, mixed with potatoes and a vile sauce and inserted in a half shell to give one the impression that one was being served the real thing. This had no business on the table of any cruise line, much less one that claims to be well above the average. A further complaint is that at the time at which we booked, six months ahead of the cruise, we requested a table for two and were assured that this would be forthcoming. When we went to the main dining room we were seated at a table for six and, upon speaking to the maitre d'hotel, were informed that there was simply no table for two free. We ate at the specialty restaurant, Ocean Liners, one evening. There the food was truly excellent, I had a memorable lamb saddle. So, the moral is, if one wishes to eat well one has to dine there every evening. However, the cost is now $40 p.p., in addition to a cover charge of $10 p.p.(plus 15% service charge). Over a thirteen night cruise this increases the price by $1,595 for two, never mind that the less expensive wines available in the main dining room are not on offer there. I have come to the conclusion that, if the total cost rises up into that range, I would be better served to throw in a few hundred dollars more and book on one of the premium lines (Azamara, Oceania) or on those luxury lines that, occasionally, offer an affordable TA voyage (Seabourne, Sea Dream). What did we like about the crossing: As I've mentioned already, our cabin was more than satisfactory, large enough for two with ample storage space. The evening entertainment, for the most part, was excellent. We very much enjoyed the very talented classical pianist and the equally good Irish soprano, as well as the highly professional dancers and musicians. The one ship's excursion we booked, the bus trip to Teneriffe's National Park, was eminently worthwhile, with a truly startling landscape upon arrival and, for once, it wasn't egregiously overpriced. And, the Captain's Club amenities constituted a real bonus. It was a pleasure to get a whole week's laundry from our pre cruise trip through Spain done for free and the 90 minute free Internet access p.p. was more than adequate to our needs. Although we aren't morning drinkers and consequently didn't partake of the Bloody Marys, Mimosas and Champagne on offer, we very much enjoyed the breakfasts in the Ocean Liners, with the specialty coffees made with much better tasting coffee than was available in the other dining venues and unlimited quantities of truly excellent smoked salmon and delicious almond croissants. The complimentary cocktail hour was truly welcome. Perhaps, as my Charming Dinner Companion who is a wine drinker, remarked, the quality of the wines being passed around might have been a tad better, but I had no complaint whatsoever about the quality of the Scotch and our table companions, who are Martini drinkers, informed us that those, as well, were excellent. And my CDC was extremely pleased with the complimentary water color classes and dance lessons as well as with the hair cut she got in the spa. Over all, then, a mixed bag. It may well be that on the regular cruises, which are more expensive, the food is better. But we take exclusively TA cruises, generally two a year, and for me that was the deal breaker. I look forward to our Azamara TA in the Spring, in the hope that my judgment will turn out to be correct. Read Less
Sail Date November 2011
Well, there is good news and bad news.First, the good news: the crew on the Constellation was the friendliest of any cruise we have been on. They always greeted us and were helpful in promptly providing assistance when requested. Sue, ... Read More
Well, there is good news and bad news.First, the good news: the crew on the Constellation was the friendliest of any cruise we have been on. They always greeted us and were helpful in promptly providing assistance when requested. Sue, the cruise director, and entertainer Perry were excellent. Many of the crew members often were hard to communicate with because of their limited English skills, but a little patience solved any problems. The entertainment was generally good, about what one would expect. It was so pleasant not to have a cruise director that constantly made often-trivial announcements over the public address system (this happened on our last HA cruise). Embarkation and dis-embarkation procedures were a breeze, best we have ever experienced.Food: a mixed bag. The beef, as reported by previous cruisers, was of mixed quality. Sometimes o.k., other times very tough. We found the pizza, which others have said they liked, quite tasteless. And the veal cordon bleu served one night was unlike any such dish I have ever seen or tasted, but other passengers seemed o.k. with it. Overall I would say the cuisine was a bit below "cruise average."Dress code: what dress code? All but three nights were listed as "smart casual." Very casual would describe what actually was worn, especially by men. At night, we dined on the fourth deck, early fixed seating. The rush to enter the dining room at 6 p.m. reminded me of visiting New York City and watching the 5 p.m. mob rush toward the subways. Suits and sport coats were rare, collared sports shirts common, and frequently some men wore the type of T-shirts you would expect to see on a beach. On the formal nights, I estimate fewer than 10 percent of the men wore tuxedos (I quit that years ago). Maybe since this was a repositioning cruise it was more casual. But more likely the baggage fees being imposed by the airlines are continuing to accelerate the trend toward more casual clothing.Our FV cabin, 7199, was fine, and the 242-square-foot balcony was wonderful, although cool weather often prevented us from fully enjoying it. Our cabin attendants were cheerful, prompt and helpful. The ports: average. Renting a car in Cherbourg and visit the D-Day beaches and American cemetery was the highlight for me. I wish the Azores stop had been in scenic Madeira instead of Ponta Delgada. Lisbon was interesting, and although the stop in Dover didn't allow time to visit London, it was a nice little town with friendly residents. We don't like tours but we did book the see-Paris-on-your-own bus tour from LeHave; it was a bit rushed but this was unavoidable because of the distance involved. (I had asked the tour desk twice if there would be a rest stop on the 2.5 hour bus trip to Paris, and was told both times yes, there would be. There wasn't. But to our surprise, the bus did have a toilet.) The low value of the American dollar was dramatically illustrated by the on-shore prices everywhere we went. For example, my wife found a Guess purse in Holland priced at nearly three times what it sells for in the U.S.Now the bad. There were perhaps more than the normal cruise aggravations, such as an awful mattress, a sliding glass door that Arnold Schwarzenegger would struggle to open and close, loose tile in the shower, shower tiles that were mildewed, a TV that quit working, and a few others. Most of these were promptly fixed when we reported them. But the really disgusting thing was a toilet that repeatedly would not flush. This happened on at least seven occasions. The plumber told us aft cabins on decks 7, 8 and 9 were affected, apparently because passengers kept ignoring the written notice to flush only toilet paper (not Kleenex-type tissues and other stuff) in the toilet. (As one previous poster has described it, the toilet paper is "molecular-thin," an accurate description. Reminds me of what was provided in most European hotels in the 1950s). The plumber did his best but the problem kept occurring. I suggested to him that perhaps he should bring a bed and sleep nearby in the hall rather than having to make repeated trips to fix the problems. Obviously some people will just ignore the instructions on what to and not to flush, so why Celebrity doesn't take this into account in design of the plumbing system is a mystery to us. We had never have had such a continuing problem on any other cruise ship. This kept us from rating the cruise higher. Read Less
Sail Date May 2011
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

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