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29 Celebrity Constellation Cruise Reviews for Senior Cruises to Europe - Eastern Mediterranean

We went on this cruise solely because of the itinery which proved to be the correct choice. The Greek Islands & Turkey were great. We arrived in Istanbul late due to the flight time, then over 1hr 20 to get to the ship by then it was ... Read More
We went on this cruise solely because of the itinery which proved to be the correct choice. The Greek Islands & Turkey were great. We arrived in Istanbul late due to the flight time, then over 1hr 20 to get to the ship by then it was 2045 so up to the buffet for something to eat.!st impressions ok, not realising same thing all the time. Next morning , breakfast. What a carry on, first of all find the English counter then find a plate then look for cutlery. It was the same at lunch time. Every day was the same, with no change to the menu at all. Dinner was very good. Excellent waiters and food fairly varied but quite small portions, no good if you have a good appetite. Our cabin was 1st class (316) ideal for dining room & getting on/off the ship. Entertainment on the whole was very good. good bands/duo's etc in the bars were excellent. The main artists in the theatre were English so were to a high standard. The ships company (singers/dancers) were bad, very bad in some cases, they only performed 3 times in 12 nights (one being at 2300) which was lucky for us. All in all it was an enjoyable cruise with great locations and all the staff on board were attentive & friendly. Would we use Celebrity again. Possibly if the itinery was good & a gratuity/drinks package was included. If not , then no as 18% on everything could make it a very expensive holiday. Read Less
Sail Date September 2015
In most cases our Celebrity Cruise ‘met expectations’ and so I have given it an ‘average rating, but, unfortunately, Celebrity fell short on every level – perhaps with the exception of the hotel and restaurant staff. One ... Read More
In most cases our Celebrity Cruise ‘met expectations’ and so I have given it an ‘average rating, but, unfortunately, Celebrity fell short on every level – perhaps with the exception of the hotel and restaurant staff. One aspect in which Celebrity catastrophically failed to meet expectations was in the itinerary and name of the cruise. Listed as a cruise of the ‘Eastern Roman Empire’ – it actually managed to schedule port stops at two of the most important sites on the day they were closed. We booked this cruise because of the promise of visiting ancient roman ruins – as stated in the on-line promotion. For the Constellation to dock at Athens on a Monday - when normally the Acropolis Museum is closed - and Santorini on Tuesday when the Museum of Ancient Thira was closed is bordering on miss-selling. In general, the time allowed for on-shore excursions was insufficient. Because of time constraints, visiting Akrotiri (the predominant Roman site on Santorini) was problematical but, having read that due to restoration, most of the important artefacts had been moved to the Museum of Ancient Thira anyway, this was an absolute must visit. However, this museum is closed on Tuesdays – and Celebrity cruise of the Eastern Roman Empire, chose to dock at Santorini on Tuesday. The story would have been the same in Athens as the Acropolis Museum is normally closed on Monday, but, because of the unusual political/financial situation in Greece – the museum was especially opened for a limited time during September . When booking this cruise, we said that it was to celebrate our Golden Wedding Anniversary - we were assured of an upgrade and looked forward to this with excitement. We were given a very nice stateroom, portside in Concierge class – which was not actually an upgrade but simply what we had paid for. Not a problem. Our actual anniversary was on the 11th September – which we had mentioned when booking the excursion tour to Herculaneum from Sorrento. However – no acknowledgement of this was made either by way of a bottle of champagne or flowers in our room – or anything – we were just two more passengers. On other cruises we have been on, a small acknowledgement of a birthday or anniversary has been made in the dining room. This is often little more than the presentation of a cup cake with a candle and brief chorus of ‘Congratulations’ or ‘happy birthday’. We are naturally (British) a little shy at such attention – but accept it with pleased embarrassment – it is something to mark the day. Our table partners told our waiter that this was a special occasion for us - and he smiled, but that was it – nothing else – and we were left thinking that fifty years of marriage was perhaps not something worthy of celebration after all – at least not with a cruise on Celebrity. In fact, that was it – Celebrity regards its passengers as simply cargo – a revenue source that should be milked at every opportunity. They do not go that extra footstep (let alone mile) to make the cruise special –you get what you pay for – and pay for – and pay for. Concierge class incurred a high rate of ‘gratuity’ boasting ‘fresh fruit every day’ Well, the fruit was so hard that it remained inedible until the day of departure – so there was no need to replace it every day – cynics might suggest that this was intentional. We bought a bottle of wine in Sorrento to celebrate our Anniversary in our stateroom - but this was confiscated on return to the ship and given back to us on departure. So even that little celebration was taken away from us. Read Less
Sail Date September 2015
Embarkation in Venice took only 15 minutes max. Boarded ship about 1pm & cabins ready by 1.30pm. Had sailed on Equinox last year so a bit disappointed by interior of ship especially cabin which was tired & need of update. The ... Read More
Embarkation in Venice took only 15 minutes max. Boarded ship about 1pm & cabins ready by 1.30pm. Had sailed on Equinox last year so a bit disappointed by interior of ship especially cabin which was tired & need of update. The itinerary was great especially Dubrovnik & Kotor which were absolutely stunning ports of call. We only dined in MDR on select dining option. The level of service was excellent no matter which table we sat at and the girl on reception Tijana was so helpful and professional in all her dealings with passengers a real asset to Celebrity. The Maitre D Hugo was also great & helped us sort out tables for friends we met on the cruise. The quality of food in the MDR was good with some very tasty cuts of meat. The entertainment staff were energetic & good fun during the day and proved themselves to be good quality singers,dancers& aerialists by night. The shows on this cruise were superior to the Equinox. The Captain was a STAR so interactive with the passengers and such fun. One would book a cruise just to experience his sense of humour again. I handed in my feedback card (by mistake) a few days prior to disembarkation & mentioned a few issues regarding the tired look of cabin. The following morning the head of housekeeping arrived at the door & wanted to sort out the re- grouting of shower cubicle, recovering of sofa bed etc to our satisfaction. I was very impressed. The staff really want to ensure that customers are satisfied. The cleanliness of cabin & public areas was good. I would have liked mattresses on all the sun loungers as opposed to a few. I also had a very good experience with a supervisor during the the booking process (after an initial disappointing experience) this proves to me that Celebrity have really improved their focus on customer satisfaction levels. We Disembarked at 7am as we had made our own transport arrangements. This was straightforward and very quick. Read Less
Sail Date June 2015
We are Captain's Club Elite and no strangers to Celebrity. We had our usual fine experience on The Constellation. It's no secret that cruise line profit margins have been squeezed in recent years and it really shows in several ... Read More
We are Captain's Club Elite and no strangers to Celebrity. We had our usual fine experience on The Constellation. It's no secret that cruise line profit margins have been squeezed in recent years and it really shows in several areas. Since base cruise fares have not risen at all that we can see in the past ten years, it may be time for a modest increase to restore some of the value to the experience. Overall, food quality is very good and the buffet has held up well. The real decline has come with the selections in the MDR and Celebrity (and other lines from what we can tell) need to address this as a point of competitive differentiation. Out of a half dozen entree selections each night only two were really worthy of the excellence in dining on which Celebrity originally built its reputation. Other cost-cutting moves were evident, but less egregious than trying to do entrees on the cheap. Most bar prices have shifted to the high side, but values remain for those willing to work the menus. I'm sure Celebrity has a profit model for optimizing drink consumption against costs, but whatever the components of that model are escape me. The beverage packages are no value at all for most cruisers. Continuing my rambling, Perry Grant continues to make his mark with us Celebrity denizens and the entertainment was, on the whole, very fine. One problem: many of us on this cruise appeared to sail with Celebrity once or twice each year and we all agreed it's time for some fresh production shows. Two criticisms: With deck seating at a premium why, during the middle of the afternoon, is it necessary for the spa staff to tie up 12 to 15 seats in the solarium to hawk their wares with free demos? The spa may have run its course as a profit center for cruise lines especially among age 50+ passengers who predominate on most Celebrity ships. Many of us have regular spa and massage memberships at home and aren't interested in paying the severely inflated prices on cruise ships. There's nothing special about it. Second, the berths where we were moored in several cities were miserably inconvenient and long hikes from the Port Terminals and transportation. In Athens, why was the Norwegian Jade berthed next to the terminal while Constellation was parked at the very far end in the freight area? Can the port charge be that different? Seems like serious nickel and dime stuff to many of us. Overall, another fine cruise and we look forward to stealing away for another sometime soon. Read Less
Sail Date September 2011
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

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