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167 Celebrity Constellation Senior Cruise Reviews

We went on this cruise solely because of the itinery which proved to be the correct choice. The Greek Islands & Turkey were great. We arrived in Istanbul late due to the flight time, then over 1hr 20 to get to the ship by then it was ... Read More
We went on this cruise solely because of the itinery which proved to be the correct choice. The Greek Islands & Turkey were great. We arrived in Istanbul late due to the flight time, then over 1hr 20 to get to the ship by then it was 2045 so up to the buffet for something to eat.!st impressions ok, not realising same thing all the time. Next morning , breakfast. What a carry on, first of all find the English counter then find a plate then look for cutlery. It was the same at lunch time. Every day was the same, with no change to the menu at all. Dinner was very good. Excellent waiters and food fairly varied but quite small portions, no good if you have a good appetite. Our cabin was 1st class (316) ideal for dining room & getting on/off the ship. Entertainment on the whole was very good. good bands/duo's etc in the bars were excellent. The main artists in the theatre were English so were to a high standard. The ships company (singers/dancers) were bad, very bad in some cases, they only performed 3 times in 12 nights (one being at 2300) which was lucky for us. All in all it was an enjoyable cruise with great locations and all the staff on board were attentive & friendly. Would we use Celebrity again. Possibly if the itinery was good & a gratuity/drinks package was included. If not , then no as 18% on everything could make it a very expensive holiday. Read Less
Sail Date September 2015
Sailed on the constellation, last september, and found so much lacking this time. Dining: service not as good, did not pay attention to what i ordered. the meat was always dry. one night we had lamb and everyone after said it was ... Read More
Sailed on the constellation, last september, and found so much lacking this time. Dining: service not as good, did not pay attention to what i ordered. the meat was always dry. one night we had lamb and everyone after said it was chewy and hard to eat at all. Worst ever entertainment, only one show was really worth watching that was goronwy thom., the rest we saw last year nothing changed. What really was the worst was nothing to do on sea days, we only saw a get together one day (dancing) last year the staff all jumped in the pool, even the entertainment director and played vollyball. There was lot's going on.,this time sad to say we were bored. I have never been on a cruise ship (done 12) where the last formal night, did not do something with the staff, introducing them all, one by one and we clapped, and the napkin waving, silly as it is, it is fun to watch everyone doing it., this time nothing. We finished our meal, and we all left. This entertainment director needs to put some effort into doing his job, we had better entertainment on the century and that is a much older ship., but i was impressed and told them so, as it was so good. Cabin service, constantly had to ask for shampoo., we brought shower get, etc., but not shampoo, expecting to get in our cabin. i would leave the empty one on the floor in the shower, he must have seen it was empty. Last year, and previous years, celebrity including the constellaton used cloth towels in the public washrooms, must be cutting back, as there was non this year, just the paper towels. I will continue sailing with celebrity to get our level up, but was greatly dissapointed this time., constellation standards have greatly declined. Read Less
Sail Date September 2015
In most cases our Celebrity Cruise ‘met expectations’ and so I have given it an ‘average rating, but, unfortunately, Celebrity fell short on every level – perhaps with the exception of the hotel and restaurant staff. One ... Read More
In most cases our Celebrity Cruise ‘met expectations’ and so I have given it an ‘average rating, but, unfortunately, Celebrity fell short on every level – perhaps with the exception of the hotel and restaurant staff. One aspect in which Celebrity catastrophically failed to meet expectations was in the itinerary and name of the cruise. Listed as a cruise of the ‘Eastern Roman Empire’ – it actually managed to schedule port stops at two of the most important sites on the day they were closed. We booked this cruise because of the promise of visiting ancient roman ruins – as stated in the on-line promotion. For the Constellation to dock at Athens on a Monday - when normally the Acropolis Museum is closed - and Santorini on Tuesday when the Museum of Ancient Thira was closed is bordering on miss-selling. In general, the time allowed for on-shore excursions was insufficient. Because of time constraints, visiting Akrotiri (the predominant Roman site on Santorini) was problematical but, having read that due to restoration, most of the important artefacts had been moved to the Museum of Ancient Thira anyway, this was an absolute must visit. However, this museum is closed on Tuesdays – and Celebrity cruise of the Eastern Roman Empire, chose to dock at Santorini on Tuesday. The story would have been the same in Athens as the Acropolis Museum is normally closed on Monday, but, because of the unusual political/financial situation in Greece – the museum was especially opened for a limited time during September . When booking this cruise, we said that it was to celebrate our Golden Wedding Anniversary - we were assured of an upgrade and looked forward to this with excitement. We were given a very nice stateroom, portside in Concierge class – which was not actually an upgrade but simply what we had paid for. Not a problem. Our actual anniversary was on the 11th September – which we had mentioned when booking the excursion tour to Herculaneum from Sorrento. However – no acknowledgement of this was made either by way of a bottle of champagne or flowers in our room – or anything – we were just two more passengers. On other cruises we have been on, a small acknowledgement of a birthday or anniversary has been made in the dining room. This is often little more than the presentation of a cup cake with a candle and brief chorus of ‘Congratulations’ or ‘happy birthday’. We are naturally (British) a little shy at such attention – but accept it with pleased embarrassment – it is something to mark the day. Our table partners told our waiter that this was a special occasion for us - and he smiled, but that was it – nothing else – and we were left thinking that fifty years of marriage was perhaps not something worthy of celebration after all – at least not with a cruise on Celebrity. In fact, that was it – Celebrity regards its passengers as simply cargo – a revenue source that should be milked at every opportunity. They do not go that extra footstep (let alone mile) to make the cruise special –you get what you pay for – and pay for – and pay for. Concierge class incurred a high rate of ‘gratuity’ boasting ‘fresh fruit every day’ Well, the fruit was so hard that it remained inedible until the day of departure – so there was no need to replace it every day – cynics might suggest that this was intentional. We bought a bottle of wine in Sorrento to celebrate our Anniversary in our stateroom - but this was confiscated on return to the ship and given back to us on departure. So even that little celebration was taken away from us. Read Less
Sail Date September 2015
Embarkation in Venice took only 15 minutes max. Boarded ship about 1pm & cabins ready by 1.30pm. Had sailed on Equinox last year so a bit disappointed by interior of ship especially cabin which was tired & need of update. The ... Read More
Embarkation in Venice took only 15 minutes max. Boarded ship about 1pm & cabins ready by 1.30pm. Had sailed on Equinox last year so a bit disappointed by interior of ship especially cabin which was tired & need of update. The itinerary was great especially Dubrovnik & Kotor which were absolutely stunning ports of call. We only dined in MDR on select dining option. The level of service was excellent no matter which table we sat at and the girl on reception Tijana was so helpful and professional in all her dealings with passengers a real asset to Celebrity. The Maitre D Hugo was also great & helped us sort out tables for friends we met on the cruise. The quality of food in the MDR was good with some very tasty cuts of meat. The entertainment staff were energetic & good fun during the day and proved themselves to be good quality singers,dancers& aerialists by night. The shows on this cruise were superior to the Equinox. The Captain was a STAR so interactive with the passengers and such fun. One would book a cruise just to experience his sense of humour again. I handed in my feedback card (by mistake) a few days prior to disembarkation & mentioned a few issues regarding the tired look of cabin. The following morning the head of housekeeping arrived at the door & wanted to sort out the re- grouting of shower cubicle, recovering of sofa bed etc to our satisfaction. I was very impressed. The staff really want to ensure that customers are satisfied. The cleanliness of cabin & public areas was good. I would have liked mattresses on all the sun loungers as opposed to a few. I also had a very good experience with a supervisor during the the booking process (after an initial disappointing experience) this proves to me that Celebrity have really improved their focus on customer satisfaction levels. We Disembarked at 7am as we had made our own transport arrangements. This was straightforward and very quick. Read Less
Sail Date June 2015
Sold as a premium cruise Celebrity Constellation fails miserably. Carnival, Princess, Norwegian and P&O leave them for dead. You are nickel and dimed every inch of the way with overpriced shore excursions and transfers e.g. They ... Read More
Sold as a premium cruise Celebrity Constellation fails miserably. Carnival, Princess, Norwegian and P&O leave them for dead. You are nickel and dimed every inch of the way with overpriced shore excursions and transfers e.g. They charged Euro 22 for a Venice city transfer by boat and the Vaporetto made the identical trip for Euro 15. The"helpful" staff did not mention the availability of the Vaporetto. Drinks are expensive and get truly ridiculous when an automatic 18% gratuity is applied. Meals are unexciting. The wait staff in the restaurants are excellent but with few exceptions drink waiters are surly. The evening shows are of good quality but there is minimal incidental entertainment before and after the shows, unless you like a DJ or the same band singing the same songs every night. If I ever hear green green grass of home again!!!!!!! The ship is tired and overpriced. We will certainly not sail with them again. Read Less
Sail Date May 2015
my wife and i have been on many cruises (30+) over the last 30 years. we have been on many different lines. never on the super premium e.g.: crystal), but on the ones right below. we have sailed in celebrity before a few times. we ... Read More
my wife and i have been on many cruises (30+) over the last 30 years. we have been on many different lines. never on the super premium e.g.: crystal), but on the ones right below. we have sailed in celebrity before a few times. we really enjoyed the line. the last time was about 5 years ago. we selected this cruise because of the ports. we had been to italy several times. never to the dalmatian coast.(croatia, montenegro, etc.). ports were wonderful. the trip to venice was very nice. our travel agent (virtuoso in sherman oaks ca) was extremely helpful. she suggested we upgrade for the over the water portion on alitalia to a comfort cabin class. it was well worth the extra few hundred dollars. we went to florence for a few days, then took the train to venice for embarkation. embarkation was a nightmare! not enough agents. total disorganization! took us 2 hours to get through. the club classes had no lines. we had 500-700 in line and another 500-700 on seats. we are capt. club members, but not a high enough classification. a real cattle call. the capt. and crew including the cruise director were wonderful as was the cabin stewardess (jennifer) whom we gave an extra tip. entertainment was good. the dining room personnel were ok, just doing their jobs. breakfast servers were very nice. breakfast ok. typical cruise food. dinners were TERRIBLE!. pork and beans just one example. from an upscale line. unacceptable. premium restaurants were good. the ship was geared to the suite customers. 2 prvate premium restaurants for them. private clubs. roped off seating in the theater. all perks for those customers. that's fine. but, we were made to feel there were 2 separate classes on what was supposed to be a classless ship. will think twice before spending our $5000+ with this line again Read Less
Sail Date May 2015
Although it has been some time since our cruise, I must write a critique of our trip. I have been reading other reviews of this cruise and cannot believe I was on the same ship or cruise. Right from the time we left Civitavecchia our ... Read More
Although it has been some time since our cruise, I must write a critique of our trip. I have been reading other reviews of this cruise and cannot believe I was on the same ship or cruise. Right from the time we left Civitavecchia our holiday was wonderful. We have traveled with Celebrity before on Solstice and Reflection and enjoyed them very much I think Constellation is our favourite. We were greeted as usual with smiles and chapagne, then after a buffet lunch went to our cabin on Deck 7 where we were greeted by Joecey our steward who looked after us as if we were family for the back to back cruised we did. The cabin was big enough for us as was the fairly big shower. It was kept in immaculate condition but we had to ask for no more chocolates as we did not need more food after such a good dinner. Although it was a port intensive cruise with very few sea days we were able to get some down time which at our age 70 is needed. We enjoyed the ports and although some were better than others that is to be expected. The dining room was welcoming as was our waiter, assistant waiter and wine waiter. As we had a beverage package, she soon got to know our preference and suggested some good wines. The food was acceptable and nicely served with a smile. The maitre'd was also friendly and attended to any thoughts we had. He even arranged for us with some other diners to have some mussels cook specially which we all ate with relish. This was done again on our next cruise as we did a back to back. We were encouraged to try the specialty dining rooms where we were treated very well and the food was delicious. As we had the beverage package we were able to use it to try different wines at the suggestion of our wine waiter. We just loved them. The shows were of a high standard and we did not miss one. Some we preferred more than others but that is to be expected. The drinks lounge was very comfortable and the music was too loud so one could carry on a conversation with the nice people we met. Waiters were very attentive and soon got to know which drinks we preferred. The coffee bar was a great place to enjoy a good coffee,( I don't know why ships cannot make decent coffee!), both after breakfast and a special one before bedtime. Theses waiters also soon got to know our favourites. I do not know where the company get their crew but we did appreciate them and were pleased to see that some although were not young did their job just as well. All in all praise to the ship, Captain, Officers and Crew. We will sail with you again. Read Less
Sail Date May 2015
My husband and I have been on about 14 cruises now and I would rate Celebrity as one of the best. We went on Constellation as it was going to be in Anzac Cove on Anzac Day. Even though this is an American ship, staff and crew went out of ... Read More
My husband and I have been on about 14 cruises now and I would rate Celebrity as one of the best. We went on Constellation as it was going to be in Anzac Cove on Anzac Day. Even though this is an American ship, staff and crew went out of their way to make the cruise memorable and enjoyable for the many Australians and New Zealanders on board. From the service to the food to the activities, all was 1st class. I have never cruised with Celebrity before, but I will certainly cruise with them again. The cabin was beautiful too, and our cabin attendant was always on hand with anything we needed or requested. The entertainment was first class as well. I can't recommend this cruise ship highly enough. Read Less
Sail Date April 2015
My wife and I have taken 22 cruises so we know what level of service to expect. Weather,ports of call – the cruise across was great. Calm seas and for the most part good weather. We really enjoyed the ports – took an amazing cable ... Read More
My wife and I have taken 22 cruises so we know what level of service to expect. Weather,ports of call – the cruise across was great. Calm seas and for the most part good weather. We really enjoyed the ports – took an amazing cable car ride on Madeira, strolled around Gibraltar and visited the castle over-looking the town in Alicante Food – we ate at late seating and the food was excellent and the service was good – our waiter and assistant waiter were efficient and friendly. We ate at Horizon court for most breakfasts and lunches and there was a good variety of hot and cold dishes to choose from. We did not eat at the specialty restaurants as we found $45US to be pricey especially as the dining room meal was quite good. We ate at the Crepe restaurant once and thought that for $10US it was good value. Room – cabin was adequate and the room steward and his assistant were efficient and friendly. By the time we got back from breakfast they had cleaned the room and made the bed. Entertainment – outstanding. As I mentioned we have taken 22 cruises and the entertainment on this cruise was the BEST of all cruises. During the first 7 days of the crossing there was a matinee show at 3pm and there were also guest lecturers so there was plenty to do. Special mention must go to Jayne Curry who appeared several times and was great. Also the production shows were great. The entertainment staff did Zumba and dance classes and were very visible and energetic. Gym – now the BAD part. We would go the gym regularly in the early evening when it wasn’t busy – they would be playing background music VERY loudly and were very hostile to suggestions to turn the volume down. After an argument the assistant gym manager agreed to turn the volume down and then informed me that as soon as I left she would turn the volume back up. She was not pleasant to deal with and we have never had this problem on other cruises. Another couple of minor complaints – laundry was pricey at $45 for a bag and I bought a small bottle of water and was astounded at the $4.23 charge ($3.50 for a small bottle of water plus 18% service) – talk about over-priced !! (PS I am Canadian so with the exchange rate factored in that bottle of water cost over $5 CAD) To summarize – the best Trans-Atlantic cruise we have taken - we were very happy with Constellation, the entertainment was great and we would cruise on her again. Read Less
Sail Date April 2015
The five day cruise I recently took on Celebrity Constellation was a mixed bag - some good, some not so good. Let's start with the good: check in was a breeze; no really long lines and plenty of agents. Debarkation was equally as easy ... Read More
The five day cruise I recently took on Celebrity Constellation was a mixed bag - some good, some not so good. Let's start with the good: check in was a breeze; no really long lines and plenty of agents. Debarkation was equally as easy - bags grouped by number and seperated so you didn't have to trip over other bags. Room - big enough for a solo traveller (me) but I think 2 people would find it very crowded. Stateroom steward was vey attentive, friendly. And then there is the Captain...a wonderful young man and very available and willing to take pictures anywhere he happened to be. And his morning updates were funny and factual...a great sense of humor. Not so good: although the food was good, it was relatively unispired, nothing to write home about. A couple of my entrees were barely warm. Service was just OK. Our server was always around but delivery of the food was slow three of the five nights. Buffet lunches were ok, the usual fare. Breakfast was good and featured a carving station...nice touch. There was sushi daily at 5:30 but it was not well publicized. Entertainment was only fair at best. The last night was billed as an extravaganza with high flying acts, etc. A glich with the safety system force that show to be cancelled and replaced by a cobbled variety show - and the announcement for the change was made very late. And Constellation is in need of a refurbishment - SOON! I saw lots of rust and peeling paint. I would rate this cruise a c+. It should also be noted that I am a solo cruiser (not by choice) and pay almost double the per person room rate. Is that really fair?? Read Less
Sail Date February 2015
This was our 25th Celebrity Cruise and we were escaping the cold for two weeks to celebrate my birthday. I have elite + status with Celebrity and booked a Sky Suite last December. I drove to the Amtrak station in Cleveland parked my car, ... Read More
This was our 25th Celebrity Cruise and we were escaping the cold for two weeks to celebrate my birthday. I have elite + status with Celebrity and booked a Sky Suite last December. I drove to the Amtrak station in Cleveland parked my car, checked our bags in to Fort Lauderdale and caught the Capital Limited to Washington. Since we were in a sleeper on the Silver Meteor to Fort Lauderdale we spent a couple hours in the comfort of the Metropolitan Lounge. They had comfortable chairs, TV’s, complimentary pop and snack and a free internet connection. We were first on the train in roomette B2. The meals were free and good with our sleeper along with free coffee, juice and bottled water. The ride was a little like being on a ship and we arrived on time in Fort Lauderdale. Got my luggage and caught a cab to the Ramada on SR84. They had a free Shuttle to the pier in the morning arriving at 11:30 AM. Checked two bags in at the curb at the pier. Embarkation: I showed them my Suite boarding pass, and was directed to the suite desk right away. After getting our cruise card we were on the ship first. We did 3 B/B/B cruises in the same suite and getting on and off the ship between cruises was seamless. Cabins: We were in Sky Suite 6117 which was attractively decorated and good sized for the price. The balcony, while good size and offers good privacy. The bath room was nice and we enjoyed the bath and shower. Cabin service was efficient and unobtrusive. I got a free bottle of sparkling wine with each of our 3 B/B/B cruises. Took advantage for the free laundry for elite + members on two occasions. I also enjoyed the afternoon snacks at tea time on most days.. Public Areas: The public areas are nice and never feel crowded. We went to the elite cocktail hour each night till 7 PM. We then went to see the shows, singers or comedians on board before dinner. There was plenty of activities to keep you busy all day including lectures and they had a mass every Sunday. I went to the free wine tasting for elite members and enjoyed everything on board. You will not be bored on a Celebrity ship. Dining: I went to dinner at Blu each night around 8:00 PM and were given a table for two. We ate all our evening meals there and it was excellent. We also had breakfast in Blu every morning. We went to open seating lunch in the Dining room every day when not in port. We had pizza several times for an afternoon snack. All the restaurants were nicely decorated and the food in all the Dining rooms was excellent. The food in the Lido was also good and we had breakfast and lunch there before tours or while in port. We had lunch 3 times in Bistro on Five, one lunch in both Ocean Liners and the Tuscan Grille, and two dinners in the Tuscan Grille and one dinner in Ocean Liners. All meals enjoyed all our meals on board.. Tours: We did a tour in Cozumel. We walked to gift shops in Key West and Nassau as we had been here many time before. Disembarkation: This was smooth. They had a room set up for suite members and that was great. They had comfortable seats and we were able to depart when we felt like it. We caught the Shuttle back to the Ramada Inn on SR84. Had a nice lunch and dinner there. Caught a cab the next morning to the Fort Lauderdale Train Station at 8 AM. Checked our bags in to Cleveland. Boarded the train at 9 AM and went to the dining room for breakfast. The meals were free and good with our sleeper along with free coffee, juice and bottled water. We were on time getting to Washington. Since we were in a sleeper on the Silver Meteor from Florida we spent a couple hours in the comfort of the Metropolitan Lounge. They had comfortable chairs, TV’s, complimentary pop and snacks and a free internet connection. In Washington we caught the Capital Limited to Cleveland had dinner on board, got some sleep and were woken as we got to Cleveland. In the station we collected our bags and drove home. Would take the train to Florida on a cruise again as the cost was the same as we were quoted up airfare and less hassle. Overall, I was satisfied with the cruise and booked two 2016 Celebrity cruises while on board.   Read Less
Sail Date February 2015
The restaurant seating "TEAM" needs to take their work a little more serious. You don't seat two English speaking people at a table with six Chinese speaking people. And if the "TEAM" was too busy overlooking names ... Read More
The restaurant seating "TEAM" needs to take their work a little more serious. You don't seat two English speaking people at a table with six Chinese speaking people. And if the "TEAM" was too busy overlooking names (Italian vs. Chinese), then the waiter should have picked up on the situation and rectified the arrangement. We ate in the buffet for the remainder of the cruise. Food was sub-par, especially the beef, and not only in the buffet, but the main dining room also (I ordered the prime rib on the first night of the cruise). Buffet was about as organized as a soup sandwich. Had to hunt for everything I wanted on my plate. Meat in this line, potatoes in that line, veggies somewhere else. The so-called "Cruise Director" is pretty much skating. Not much planning, considering this was a Xmas cruise. A first year Arts & Entertainment student could have planned the five day cruise much better. This was by far the worse cruise I have ever taken, and to think that it was a Xmas cruise was even worse than worse. You people are billed as a five star cruise line...welllllll...that's just a bunch of bull. I've taken many a cruise with a lesser star rating that far exceeded my expectations and would make your outfit pale in comparison. I paid for a premium brand and got stiffed. That won't happen again. On a brighter note, the ship was very clean and bright. Casino....Wife and I playing identical slot machines...cruise cards inserted in each...mine wasn't giving nearly as much points as my wife's, even though we started off with the same amount of money and had equally won/lost the same amount of money when I called a floor mgr??? to inform him something was wrong with the machine/s. He looked, agreed, walked away and was never seen again... We will never sail with Celebrity again. They could care less about the customer. It's all about profit. Read Less
Sail Date December 2014
We booked a transatlantic on the Eclipse next spring so having never sailed Celebrity we decided to do a trial run. I that cruise is as good as this I will be very happy. Both embarkation and debarkation were nicely handled. Luggage ... Read More
We booked a transatlantic on the Eclipse next spring so having never sailed Celebrity we decided to do a trial run. I that cruise is as good as this I will be very happy. Both embarkation and debarkation were nicely handled. Luggage arrived promptly. Ship is laid out simply with no blocked off areas requiring detours to get to dining areas like some ships. VERY MUCH like the limited smoking policy including no smoking in the casino or on balconies! Decor and ship art is simple elegant with a touch of eclectic in the sculptures and art. Wish the promenade went all the way around but it was adequate for walks. We usually book fixed dining, but the package we bought specified open seating. The first night we were luck enough to get an outstanding wait team (Wawan and Kristoffer) and with the help of Tanesha the dining coordinator got a lovely table for two at their station every night. Following Wawan's advice the food in the dining room was better than most and he made a delicious appetizer into a main course for me one night. Buffet was pretty standard as was the poolside grill and the Spa Cafe was a nice touch (smoothies a bit watery). The theater entertainment was good with the production shows being a cut above others on this size ship. The comedians, jugglers and singers were all OK if not great. One nice touch was a "real" show the first night instead of the "welcome show" most ships put on. Lounge bands were varied and we especially enjoyed the Gran Volta string trio and Ocean Dreams dance band. Wish Gran Volta had played more and had a better venue to enjoy the music rather than in high traffic areas. Very much enjoyed the Cafe' al Bacio which had wonderful teas and coffees prepared and served by an excellent group of baristas and servers. Pool areas were not overcrowded and I really enjoyed the therapy pool in the mornings. The crew were uniformly exceptionally helpful and friendly. They made us feel very special throughout the trip. Captain Kassos was the most interactive captain with whom we have sailed. He even hosted the "building of a ship" presentation and made it funnier than most comedy shows as well as participating in a late night comedy show. I think his personality infects the officers and crew. The ship is a bit old, but is very well maintained and our experience was outstanding.   Read Less
Sail Date November 2014
After sailing on the Millenium fro Tokyo to Vancouver in May we were ready to give up on Celebrity but had previously booked the Constellation 2 Oct sailing and decided to give them one more chance and we are glad that we did. Everything ... Read More
After sailing on the Millenium fro Tokyo to Vancouver in May we were ready to give up on Celebrity but had previously booked the Constellation 2 Oct sailing and decided to give them one more chance and we are glad that we did. Everything that was wrong with the Millenium and there were a magnitude of service and ship maintenance issues- we found all in very good order on the Constellation. Ports were changed because of the strife in the Ukraine so we visited two ports in Turkey instead. Trabzon and Sinop. Neither were particularly attractive but we were not two disappointed because they were new and we had been to the ports that were dropped on previous cruises. Food, Cabin and Bar services were what we had previously come to expect from Celebrity. We booked our next Celebrity cruise on this ship for August 2015 doing the Adriatic. Be careful when booking onboard as they will not or cannot book you into existing groups. In our case I called celebrity when we got home and had the booking transferred to a group, kept the same cabin and on board booking benefits and reduced our cost by almost $1000 Read Less
Sail Date October 2014
This was our second cruise with Celebrity, and our first on the Constellation, a slightly smaller and older ship than its cousin the Equinox, which we took last summer. There is a lot to like about Celebrity, including courteous and ... Read More
This was our second cruise with Celebrity, and our first on the Constellation, a slightly smaller and older ship than its cousin the Equinox, which we took last summer. There is a lot to like about Celebrity, including courteous and efficient service, spotless public facilities and staterooms, and plenty of eating venues, all of which serve perfectly good food. Like the Equinox, we had to put up with the incessant hawking of extras, including photos, beverage packages, specialty restaurants, Internet packages, shore excursions, merchandise, cheesy art work, "chocolate diamonds," etc. I assume that Celebrity counts on the extras so that it can offer its staterooms at nominal--for the cruise industry--prices. Unsurprisingly, the Norway cruise had a pretty large contingent of older passengers, which meant that the ship was quieter, but to some extent resembled a floating retirement community, with a plethora of canes, walkers, and wheelchairs. This is not meant as a criticism, simply to make the point that if one is seeking a lively crowd, cruises to the northern climes tends to attract an older demographic, (including us.) Although we upgraded to Aqua class for our cruise to Norway, our stateroom on the Constellation seemed no larger that the Concierge class stateroom we had on the Equinox, and the decor--despite the Connie's recent renovation--seemed a bit fusty. Our room on Deck 9 was directly below cruise Deck 10 that cantilevers directly above, which means that we heard lots of thumping and footsteps overhead at all hours. Nonetheless, everything in the stateroom was very clean and comfortable, and was kept shipshape by our steward on his twice-daily visits. Given that I am in my seventh decade, I'm allowed to be peevish about something, and in my case it concerns the so-called "background music" in the Ocean View Cafe (the buffet ) invariably was whiny pop fare much more suited to the teen center than a major dining venue. Someone at Celebrity needs to study its demographic more carefully and tweak the details. Will we sail with Celebrity again? Very likely, although more likely on one of the newer ships.   Read Less
Sail Date June 2014
We're writing this review partly because we never received the post-cruise survey from Celebrity that was supposed to come via email. They said if we never got it then they were not able to send it. Sounds like another software ... Read More
We're writing this review partly because we never received the post-cruise survey from Celebrity that was supposed to come via email. They said if we never got it then they were not able to send it. Sounds like another software problem. I say another software problem because we experienced a real problem trying to book Shore Excursions on-line prior to the trip. We had booked two shore excursions last year and then one was cancelled by Celebrity in January. They notified us by email and gave us a refund. No problem. Then a couple weeks before the cruise we decided on another shore excursion and tried to book it on-line, but the on-line system seemed to be having problems accepting the reservation properly. It would not bring up the payment screen. I tried three times and then just called them. The clerk had trouble booking it also, but eventually got it done. When we arrived on-board there were only tickets in our stateroom for the one shore excursion booked two weeks prior . The second set of tickets was not there. I called the Shore Excursions Desk and they said their on-board computer only showed one shore excursion for us. The one booked two weeks ago. They did some checking and found out the first shore excursion was cancelled by Celebrity Headquarters in Miami just a few days prior to or the day of sailing. No one knew why, but after some more checking they said Miami would refund the purchase price back to my credit card. We continually checked during the cruise, but no refund. As of four days after the cruise ended, still no refund showing on the credit card. I called Celebrity this morning and they said we should have the refund in four or five business days, but nothing had been done until my phone call. This was the most frustrating part of our trip because the shore excursion was cancelled and we weren't told and then several trips to the shore excursion desk to find out what was going on and still not really getting an answer. I don't blame the on-board shore excursion people because they were just in the middle, but Celebrity Headquarters should have been able to provide better information. Apparently, according to the clerks I dealt with both on the ship and on the phone Celebrity sometime in the past couple of months has made some rather vast changes to their computer system and it does not seem to be going all that well. That's why we didn't receive the post-cruise survey. As for the cruise itself, it was quite enjoyable except that sometimes we felt the ship rocking and bouncing around quite a bit while in our stateroom - particularly at night when they seemed to increase speed. When we booked last September, the stateroom locations we usually like were all taken so we ended up with a cabin near the front of the ship which we have never had before and don't really care to have again. You do feel the movement of the ship more up there, but we survived. Part of the problem may have been that they had to go faster than usual because after the first day out we had to turn around and head back towards Bermuda because someone on-board experienced a heart attack and they felt the person needed to get to a hospital. I think due to that they felt they had to go faster at night to try and make up lost time in order to stay on schedule. On the positive side, we must say that the guest entertainers on this cruise were the best we have ever experienced. All of them were excellent. The only complaint we have about the night time shows is that they're a little late for us. The first show is at 7:00 p.m. and the second is at 9:00 p.m. They could easily move both up by a half hour and not have a problem. We were slated for the 9:00 p.m. show as our dinner hour was at 5:45 p.m. We were always done by 7:30 without rushing at all, so to make an 8:30 show would be no problem for anybody in the dining room. As for the food, it was far from the best we've ever had and often my wife and I, and the other couple we cruised with, were ordering from the standard menu more than we have in the past or just finding the main dinner choices somewhat lacking. We're not fussy eaters, but we do like to see a wider variety than what was offered. Just like the bread basket put on the table every night, it was the same two types of white bread each and every night of a 15 day cruise. No imagination at all. Another thing we found with this ship compared to others we have been on (16 cruises) is that the live music in the lounges is much too loud. It was ear splitting and virtually impossible to carry-on any type of conversation without shouting to the person next to you or across from you. It was not very pleasant at all. We weren't the only ones to complain about the noise levels in these lounges. It seemed to fall on deaf ears. Overall, sea day activities were very good. They had a lot of choices, sometimes too many as it was hard to choose what to do when. We have to assume that this was all due to Drew, the Cruise Director. He was really good and very personable. Also offered were iPad training classes and they were so popular they had to move them from the Apple store/internet cafe to one of the dining rooms. That was a neat thing to have on the cruise. They also had guest speakers of which we liked Melinda Bates the best. She worked in the Clinton White House and did a number of very interesting and informative talks from an "insiders" perspective. And it wasn't all just about her time there, a lot of it focused on past presidents and the history of the White House. She's been doing these talks for a few years and moves from one Celebrity ship to another. The crew on the Constellation is a really pleasant group to interact with. They're all very friendly and helpful. None of them from the top to the bottom ignore you if they see you. They all say "hello" and smile. It's not something you always see on a cruise ship. The ships captain and cruise director gave daily updates at 10:00 a.m. everyday and unless there was something important to announce, the PA system was not used as frequently as on some other cruises which was nice. The cabin, 7010, was smaller than what we are use to but had enough storage. It had a very small "love seat" (3/4 the size of a normal love seat), that turned into a single bed and a desk chair so their was seating for two people. As the title here said, this was not the best cruise, but it wasn't the worst either. This was our first time on a regular Celebrity cruise ship (Xpedition doesn't count because it's too special). We generally cruise on Royal Caribbean and I think we like that better. Certainly, the food is better and we like the ship layout better with those huge open malls in the center of the Royal ships. That's not to say we would not do another Celebrity cruise, it would depend on the itinerary and the price.   Read Less
Sail Date April 2014
Sailing Date of April 19, 2014  We have just returned from a lovely 5 day cruise on Celebrity's Constellation. We are seasoned cruisers – this being our 45th or so cruise (I have lost count). This was our 10th cruise with ... Read More
Sailing Date of April 19, 2014  We have just returned from a lovely 5 day cruise on Celebrity's Constellation. We are seasoned cruisers – this being our 45th or so cruise (I have lost count). This was our 10th cruise with Celebrity. We began cruising in 1987 while living in Chicago. We continued to cruise and more often when we lived in Naples, FL from 1994 to 2004 and then once a year when we moved back to Chicago in 2004 until finally moving back to the Stuart Florida area in 2009. We now try to cruise 3-4 times a year. Being so close to the ports makes it easy. This was a last minute cruise, booked 10 days prior to sailing. We had been on the Millenium in 2002, but not on an M Class ship since they remodeled them. We booked an inside guarantee (which is what we usually do) and were in Cabin 2096 on Deck 2. This is the lowest passenger deck and worked out well. We were midway between the aft and forward elevators and stairs and the location was very convenient. The cabin was a typical Celebrity inside cabin – we always have the beds in a twin configuration – it gives us more room – and there was plenty of storage for a 5 night cruise or longer. Our cabin stewardess, Amy, was fairly good – but not as attentive as she might have been. We don't spend a lot of time in the cabin – so we really didn't need anything special other than the robes that are provided. The itinerary was Key West and Cozumel with the remaining days at sea. We left Port Everglades around 5pm and sailed directly to Key West. We were there on Easter Sunday – everything was pretty much open. It was a beautiful day and we were the only ship in town. We got off the ship and went to a restaurant that is a favorite of ours – the Conch Republic Seafood Company – which is located at the end of Front St at Green St and on the water. We enjoyed a wonderful lunch and then slowly made our way back to the ship. We were in Key West from 7am to 6pm – allowing plenty of time for those taking tours or just sightseeing. That night was the only formal night of the cruise. Most people were dressed very nicely. I can tell you, however, that the dining room dress code is NOT strictly enforced. It is posted, but not enforced. This was true for the whole cruise. We requested late seating dining with a table for two. Our request was granted and we had table 336 on deck 4 in the San Marco dining room. Our waiter Leeford and his assistant Liutcia were excellent as was the food. We ate every meal that we could in the dining room – all breakfasts, lunch when offered, and all dinners. Lunch was not offered in the dining room on the days we were in port – only on sea days and the last sea day, lunch was offered in Ocean Liners (for a fee). There were many venues for food. The San Marco is the main restaurant. The Oceanview cafe is the buffet restaurant and had much to offer. There is a grill for hamburgers and the like and a pizza area as well as sushi from 5:30 pm on. There is Blu for Aqua Class guests, the Spa Cafe in the Aqua spa with healthy selections, Cafe al Bacio and the Gelateria for coffee, sweets and gelato. The Bistro on Five for soups, salads and crepes ($5.00 fee), and Ocean Liners ($45) and the Tuscan Grille ($35) an Italian Steakhouse. We did not eat at any of the alternate restaurants – we did use the Oceanview cafe from time to time and we had sushi and pizza in the late afternoon. All very good-I do prefer the pizza from Princess, though. All in all, the food was excellent. There were plenty of things to do on sea days – we are readers and brought books along – so we were always busy – and people watching is fun as well. The casino was always busy (non-smoking). The White Magic show was so good – don't miss it – the illusionist is amazing as is the contortionist. We have seen most of the production shows in the past and they were of no interest to us. We had read prior to sailing that the volume of the music, both on the pool deck and inside around the Martini Bar were loud – well that is true – if you like that kind of music, you will love it – we didn't care for it and avoided the pool deck when they were performing out there. The guitarist at the Sunset Bar was great to listen to – late afternoon - In Cozumel, we did not leave the ship and just enjoyed being on board. It was delightful. The whole cruise the weather was just delightful. Couldn't have asked for better. We met lots of nice people and had fun visiting with them. Debarkation was quick and easy. We had asked for an early off as we park in the Park N Fly lot adjacent to Port Everglades. We were off the ship right before 8am and on the shuttle and then in our car by 8:30am. It is an hour and a half ride home – so we were home before 10:30am, picked up our dog and came home and unpacked. We really enjoyed this cruise – this is the second 5 day we have done in all of our cruising and we have found that they are great for a “disconnect” from the world. If you have questions or want to see the photos I took, please e-mail me at melkaz1758@gmail.com. We give this cruise a 10!!!   Read Less
Sail Date April 2014
Boarding in Fort Lauderdale for the TA was fast and efficient. We had cabin 2023 for the TA and 2033 for the European parts of the trip. I do NOT recommend cabin 2023. At night there is a whistling sound that will keep you awake. The room ... Read More
Boarding in Fort Lauderdale for the TA was fast and efficient. We had cabin 2023 for the TA and 2033 for the European parts of the trip. I do NOT recommend cabin 2023. At night there is a whistling sound that will keep you awake. The room steward said it is probably the ship's stabilizers. We did not hear the noise in 2033 and other passengers in different cabins on that deck and other decks did not hear the noise. The first day we had a problem with fruit flies in our cabin on the 2nd leg and housekeeping sent a crew to deep clean. The next day we found 1 fly and after that we were fly free. Guest Services gave us a complimentary specialty restaurant dinner of our choice for our trouble and our steward gave us a bottle of wine. This was more than the simple apology we expected. But great guest service. We are not fond of the theatre layout on this ship. Even when you enter on the lowest deck you still must descend a flight of stairs to be seated on the main floor of the theatre. In high heels on a rocky sea this can be daunting. The food is good, the Tuscan Grille Fillet was excellent. After 27 days the menu feels very repetitive. Service at the buffet dining can be annoying. Staff is so anxious to clear table that many times we had wait staff reach to clear a plate when we were not finished with our meal. Lines at the coffee machine in the morning could be avoided if staff were more inclined to refill cups at your table. This was hit and miss depending on who was assigned to the area in which you were seated All in all the staff tried to be accommodating and were very friendly. In the main dining room our waiters were often overwhelmed. Would recommend this cruise and this ship, but don't expect the service and features you would get on a luxury ship. Keep in mind, you are not paying the price you would on a luxury ship. Just have fun and meet new friends and see the wonderful ports available on this cruise. Read Less
Sail Date April 2014
First celebrity cruise, great expectations which were not quite met. Embarkation was swift but additional time due to not having printed an "express pass". Printed up 14 pages of "cruise docs" but it was not part of the ... Read More
First celebrity cruise, great expectations which were not quite met. Embarkation was swift but additional time due to not having printed an "express pass". Printed up 14 pages of "cruise docs" but it was not part of the package. Room was great, clean, comfortable beds, well attended to by cabin steward. Dining, anytime, was fine, no reservations and were accommodated quickly. Food average in main dining room, we expected better quality. Pastries were dry and very mediocre. Did not try the specialty restaurants. Buffet breakfast was better then in the main dining. Only buffet and one restaurant free..others with charge. Specialty coffee drink bar was great and included with the basic drink package and the service was exceptional. Entertainment average but the host screamed into the mike during the pool games. We relocated to the adults only spa area to get away from it. Inconsistent formal night enforcement in main dining.. Long sleeve shirts for men were accepted in lieu of sport coats. Short sleeve shirt..offered a loaner coat to enter (which was promptly removed when seated).. Many men were seen seated with short sleeves and a few spied wearing shorts! No flip flops allowed per brochure but saw people wearing sport shoes you wear in the water! Casino nice as non smoking. Decent cruise.. Will consider another. Read Less
Sail Date February 2014
My husband and I took our first cruise to celebrate our 25th wedding anniversary on board the Celebrity Constellation. The ship is beautiful and very well maintained. We found it very easy to get around the ship even with the fact that I ... Read More
My husband and I took our first cruise to celebrate our 25th wedding anniversary on board the Celebrity Constellation. The ship is beautiful and very well maintained. We found it very easy to get around the ship even with the fact that I need to walk with crutches. Everyone on the crew were friendly, polite and very helpful. The Master of the ship, Captain Tasos Kafetzis, is delightfully congenial and is an absolute presence on the ship. We will sail with him anytime. There are activities for everyone to enjoy. I can't wait to go back when I have full use of my leg to take part in the numerous fitness related activities (Zumba, Yoga and dance). We made full use of the pools, hot tubs and Thalassotherapy Pool, perfect for arthritic or painful joints. We briefly visited the Casino and did not make it into the Library. Service was excellent everywhere on the ship. When we needed answers to our many questions, guest relations was most helpful and we found all crew members to be very kind and helpful. Our port and shore excursions were very enjoyable. Cozumel: A suggestion if you go to the Coba Ruins, arrange for a wheelchair from the ship to the ferry before you leave the ship if you have any difficulty walking and they were there waiting for us on our return. Then there is a fair amount of walking over rough terrain from the ferry to the bus that takes you to the ruins and a little more walking on rough terrain at the ruins to get to the bike taxi. Do take advantage of the bike taxi, at a very reasonable $12 if you have any trouble walking. It is a wonderfully interesting and informative excursion even with the long travel to get there. Key West: Take the trolley tour of the island, stop where you want. Our Ocean View cabin was very comfortable and well maintained by our steward, Robin. We asked him for ice the first night so I could use it in an icepack for my ankle and he saw to it that I had ice available twice a day. Any request and he was right on top of it. When we returned from our early breakfast our bed was already made and room was clean and fresh with fresh towels in the bathroom. We passed him in the hall frequently and he always had a smile and friendly greeting for us. In the evenings, we always dined in the San Marco and we had the most amiable and magnificent waitstaff. Danny, Adriana, Ahmed and Diana were most attentive, polite and helpful in their friendly and caring manner. They even presented us with a beautifully crafted Tiramisu and chocolate cake for our anniversary from them. We enjoyed delicious and beautifully presented dishes every evening. We set ourselves with an early reservation and never had a problem sitting at our table or receiving our food on time. It was always perfect temperature and perfectly timed to our table. Our dining companions enjoyed the same wonderful service. We opted for the Classic Premium Non-Alcoholic drink package which was perfect for us. I usually had a glass of wine and my husband had a mixed drink each evening which we paid for separately and this was perfect for us. We enjoyed a daily visit to Cafe Al Bacio for Espresso, Cafe Mocha or the Iglu, a wonderful frozen concoction of espresso and gelato. Breakfast and lunch was usually at the Oceanview Cafe where you could find just about anything you could imagine from a very tasty buffet. For lunch at the outdoor grill occasionally a hot dog or delicious hamburger. We did take part in Karaoke in the Reflections Lounge and found the stage shows in the Celebrity Theater to be wonderfully entertaining with some very talented singers, musicians and dancers. White Magic Illusion and Contortionist show was absolutely fabulous and if Celebrity should offer the Liar's Club on your cruise, DO NOT MISS SEEING THIS! It was hilarious! Music everywhere on the ship or some areas were blissfully quiet go where it suits you. Embarkation and disembarkation was extremely easy for me and well done by Celebrity. In Summary: I am looking forward to our next cruise on Celebrity Constellation. They have sold me! This is my choice for vacation from now on!   Read Less
Sail Date January 2014
We were disappointed with the ship. I'm surprised that it has a 5 star rating because it's an old ship and looks old. It's been refurbished, but mostly what they did was add the aqua level which costs a lot more unless one ... Read More
We were disappointed with the ship. I'm surprised that it has a 5 star rating because it's an old ship and looks old. It's been refurbished, but mostly what they did was add the aqua level which costs a lot more unless one is a high level frequent cruiser on Celebrity. I think the rest of the ship would get a much lower rating. The food in the main dining room wasn't good. The buffet food did taste good, but it was so crowded that it was stressful. We had beverage packages. I envisioned relaxing by the pool or on the upper deck and having waiters bring me drinks. There were only a few waiters walking around taking drink orders. Since the inside bars were closed during the day even when at sea, the bartenders on the decks were rushed and there was always a crowd waiting to place an order. That was stressful. The pool and deck chairs were crowded together to the point that they were all touching. There was no space between the chairs to set a drink or beach bag. It was difficult getting in and out of the deck chairs. The worst part was that strangers were squeezed together up close and personal in swim suits. That was not relaxing but stressful. We have no complaints about the cabin. The stewards were great. I missed not having ice in our room. That's a service they stopped unless someone requested it. We never got around to requesting it. The room was clean and neat and the stewards were friendly. I liked the drink packages. We could have all the drinks we wanted but just not in a relaxing or fun atmosphere. We can also stay home and get all the drinks we want. Read Less
Sail Date January 2014
We left Port Everglade on December 14, 2013 in route to Key West and then on to Cozumel...or so we thought. We reached Key West on Sunday morning and went into the city for a trolley tour which was really informational and a lot of fun. It ... Read More
We left Port Everglade on December 14, 2013 in route to Key West and then on to Cozumel...or so we thought. We reached Key West on Sunday morning and went into the city for a trolley tour which was really informational and a lot of fun. It was quite hot, so I was glad for the water from our ship and the free bottled water from the trolley tour. Went back on board around 2:00 p.m. and showered, and waited for our departure from Key West at 5:00 p.m. At 6:00 p.m. we were still in port and waiting to hear the engines reeve up to be on our way. At 7:00 p.m. the captain came over the loud speaker system to inform us of the "good news, bad news & really good news!" Which was we were still in Key West...really, I didn't know that...one of the turbine engines had broken down, & the really good news was that we were moving over the Naval base dock for the repairs that needed to be done on the ship. Then he stated that we would be underway by 10:00 p.m. that evening. If you wish to go back into Key West for the evening, we could be tendered there and needed to return to the ship by 9:30 p.m. so we could leave at 10 p.m. At 10:30 p.m. the Captain came over the loud speaker again and stated the repair was taking longer then anticipated and we would be in port until 9:30 a.m. the next day. We got up the next morning and waited for our time to leave the port. At 10:45 a.m. the captain came over the loud speaker again and stated we still could not leave port and we would be able to go into Key West again if we wanted to. We did not get off the ship again, as we really didn't have anything else to do in Key West. He stated we would leave port at 10 p.m. that night. Again, we did not leave and were told we would leave at 6 a.m. the next day and head to Nassau, Bahamas. Now, I have been to Nassau 6 times already. I mostly go on this cruise to enjoy my time on the boat. I find the Bahamas a good first time cruise, but don't really like getting off there anymore. I was definitely disappointed with this news. We did finally get on our way at about 7:30 a.m. on Wed. 12/18. I went down to the purser's desk to see if there would be any kind of compensation for this change. I was told there would not be anything for our inconvience but I could try to contact the Headquarters when I returned home. I did that just a few moments ago and got no satisfaction of any kind. Just sincere apologies and that she would certainly let her superiors know of my dissatisfaction. It wouldn't have taken much to make me happy really...I mean the fact that the engine was that broken down is not something that they didn't know wasn't going to happen anytime too soon. When my car is acting up, I know by certain sounds that it makes that I need to get it checked out soon...I believe it is the same with a cruise ship. You have been working with this vessel long enough to know when something major is about to happen. Ignoring that and your passengers is not how to do business. Other issues with the ship was our wait staff. Our sub-waiter was a sweet young man who had been working there for 2 months. He was not very attentive because he didn't seem to know what to do next. Our first night he spilled coffee on one of our dining mates. She was wearing white (coffee stained) pants now. Our waiter was fast. Too fast as he made many mistakes on whose order he was serving to whom. Twice I received our vegan dining mates food and they received mine. Several times I told him to slow down and take the time to be right instead of being too fast. He, however, saw the slowness of our sub-waiter and did alot of the jobs he should be doing for us. Thus the reason for such overly excessive mistakes. The entertainment was really good. The comic was outstanding, the singers at the bars were really enjoyable and there was a string trio that played spectacular. The Celebrity Shows of dancers, singers and aerialist was fantastic. The Art Auction was fun and entertaining as well. Our cabin stewards were prompt and friendly. We enjoyed there presence and dedication to perfection. There were other staff that really made this cruise stand out to us as well. The young girl who waited on us for our gelato in the evenings was refreshing along with one waitress who brought our drinks in the same area on deck 5. And then there was Taylor (with the cruise director dept.) who really helped make our last day (at Nassau) fun and entertaining. These few things made our time being STRANDED bearable. However, I would never cruise with Celebrity again. The attitude that things happen with no regard for the price I spent for a cruise that just didn't deliver doesn't meet with my standards. As you know when in port, the casino and shops are all shut down due to the rules and deals that the lines have with each port they go into. That meant, while stuck in Key West for 2 1/2 days, we couldn't shop or play the slots while there. I just wish that Celebrity would have said, "Book with us again and we will comp your drink package or give you an onboard credit of $100 per stateroom or something like that." I wasn't looking for a free cruise back to Cozumel (although, I would have welcomed it), I was looking for something that showed me that they took seriously my disappointment with the way this trip turned out. Even if they had offered 1/4 to 1/2 off my next cruise, I would have been happy. But they sheer "so sad, too bad" attitude makes me say I'll never cruise with them again. As they are part of Royal Caribbean as well, I am beginning to feel the same way as the Crown & Anchor lines too. The same corporation would treat me the same if something happened on their line as well.   Read Less
Sail Date December 2013
We sailed on the Celebrity Constellation on Dec 13-19, 2013. We had sailed on her in 2008, and we were amazed with the improvements on this trip--not only in decor and service, but also in the food. I reviewed my Cruise Critic review from ... Read More
We sailed on the Celebrity Constellation on Dec 13-19, 2013. We had sailed on her in 2008, and we were amazed with the improvements on this trip--not only in decor and service, but also in the food. I reviewed my Cruise Critic review from 2008, and I had said that you needed a chain saw to cut the beef and the lobster!! Not so on this cruise; the food was prepared correctly--the beef and the seafood were done to perfection. With the exception of one arrogant woman in customer service, the crew was fantastic--very friendly. We drove from Tampa to Fort Lauderdale on Dec 13th and stayed at the Rodeway Inn on SR 84. The manager, Izzy, does a fantastic job in arranging transportation to and from the cruise port. We left our car at the motel, and they provided round trip transportation to the port. We paid the extra 2 bucks to go to the ship early, and we were very happy we did because we were on board by 11:15 am. Day 1-Saturday, 14 Dec.: I would give Celebrity 5 stars except for a few things, so they only get 4 stars. We booked the cruise and were supposed to have the free classic beverage package, free gratuities, and a $50 on board credit, and Celebrity only thought that we had the on board credit. We immediately went to customer service, and the agent corrected the free beverage package, and gave us new cards indicating this. Fortunately we had brought a copy of our receipt; otherwise we have really been had. He did not correct the free gratuity package, and it took several trips back to customer service to correct this. A very unfriendly agent insisted that we could not have had all three packages, although I showed her the receipt showing her that we did. She finally faxed a copy of our receipt to Celebrity's HQ, and by the day we were to get off the ship, it was finally corrected. However it wasted at least 2-3 hours of our time and several trips to customer service getting the problem fixed. I still do not know if it was Icruise.com's fault or Celebrity's, but it was a major pain in the rear to go through this aggravation. Celebrity does a classy job of giving you a glass of champagne when you get on board. We had Select status and concierge level, so we got priority boarding. There was a lot of confusion among some Celebrity personnel as to where you actually went to get on the ship. We were told the wrong answer 3 times. This dock was a new position for the Constellation (or so we were told) at Ft. Lauderdale, so that must have added to their confusion. Still, they should have known the correct answer. We sailed on the Silhouette earlier this year, and the Eclipse last year, and Celebrity has added an additional step in the boarding process. Before, when you presented your passport and boarding pass, the agent took your picture for your pass. Now you have to go to a different agent to get your picture taken. Guess Celebrity has to buy less cameras this way, but they added 2 new agents to take your picture. Cabins were not ready until about 1:30 pm, but this was no big deal. We had lunch at the buffet, and took a tour of the ship. Food was excellent in the buffet, especially the carved beef and the fish. We were pleasantly surprised that our luggage arrived in our room about 2:30 pm. We have been on over 25 cruises, and never recall our luggage arriving so soon. It may have been that we were among the first to board, but we really do not know. The cabins had been totally redone since we sailed on her in 2008. I believe the ship was renovated in the spring of 2013. The shower was the best we have had on any ship and considerably better than we had on the Silhouette or the Eclipse. The towels were quite lush, but they still have the same scratchy toilet paper! Lifeboat drill was a complete joke; we cannot believe that the Coast Guard allows ships to have people gather in a lounge, casino, or bar, and the crew tells them what they are supposed to do. We met in the casino and sat around a black jack table! We never even went to where you would get on the lifeboat. Carnival, HAL, and Celebrity all do this, but we think it is crazy. If the ship is going down, we sure are not going to the casino--we are going to the lifeboat. You learn by doing, not by watching! We had requested a table for two at the 6 pm dinner sitting, and found out that we had a table for 10. Again, I do not know who screwed this up--Icruise.com or Celebrity, but a visit to the dining room steward fixed the problem, and we had a very nice table. One thing we noticed on the Constellation that was not on either the Eclipse or the Silhouette, was that the tables for 2 were pretty far separated from nearby tables. On the other two ships, most of the tables for 2 were within a foot or so from the next table. We liked the arrangement on the Constellation much better, and it was better than we have had on any cruise ship. We had a great waiter (Wandas), assistant waiter (Sasha), and sommelier (Kemal). For dinner we had fantastic salmon, and the NY cheesecake with caramel topping was out of this world--so much for not gaining weight on a cruise! The opening night show in the lounge was excellent, as were the other shows that we saw. Day 2 Sunday, 15 Dec.: We had very smooth sailing to Key West. We docked at Pier 2 by the Westin about 7 am. It is an easy walk to wherever you want to go in Key West. We were just in Key West in Sept. for 3 days, so there wasn't much we did not see. We did walk over to the Truman White House and took the tour--very informative. We had taken the tour of Hemmingway's house in Sept, and highly recommend it, but do the tour yourself rather than booking through the ship because you will save a bunch of money. It is a short walk from the ship. However, if you want to take the Conch Train tour, it is cheaper through Celebrity. When we sailed on the Constellation before, we had some great healthy food at the Aqua Spa cafe. However this time we were disappointed and only went there once. We opted for breakfast and lunch at the buffet and both were very good, especially the seafood and stir fry. We did have breakfast one day in the main dining room, and it was fairly slow but excellent--first time I have ever had a smoked salmon omelet. Dinner was excellent, as usual. We were supposed to leave Key West at 5 pm, but one of the engines had a problem, so they moved us to the Navy dock adjacent to Pier 2 so they could fix the problem. Unfortunately, the repair took much longer than expected, so we had to spend an extra day in Key West and did not get to go to Cozumel. We are very thankful that the problem with the engine happened when we were docked in Key West, rather than being in the middle of the Gulf where we would have been stranded at sea. Day 3- Monday, 16 Dec.: We spent the day in Key West, not doing much of anything. We did take the galley tour, which was OK, but not nearly as good as the one we had taken on the Eclipse. They do give you a glass of bubbly, but since we had the free beverage package, it was no big deal. Since we are Select members, we were supposed to have a special Captain's Club event for Select members in the Reflections Lounge; this did not happen and no one seemed to know why. We were really looking forward to this since this was our first cruise as Select members. Instead, they had a dinky reception in the main showroom the next day with all past guests where they gave you a glass of wine or champagne and some pastries--more like Carnival does than the high class we have come to expect from Celebrity. On Silhouette and Eclipse, the normal past guest reception was fantastic; Celebrity certainly has gone downhill in this regard. This was probably because of the officers being busy with the overseeing of the engine repair, but still a major disappointment. Let's hope our experience next month on the Equinox is better. We were getting ready to leave our cabin about 8:20 pm to go to the show when the lights went out in our cabin; fortunately this only lasted for a minute or so, and we had brought flashlights so we could see. I opened the door to the hall, and most of the lights were on in the hallway. A couple of our neighbors had the same problem. No one ever explained this, but fortunately it only happened once for a brief period. We were supposed to leave Key West about 10 pm, but did not get to leave until about 6 am on Tuesday morning. The trip to Cozumel was cancelled because of time and distance, so the Captain decided to go to Nassau. Day 4- Tuesday, 17 Dec.: We left to go to Nassau about 6 am, so we spent the day at sea. We did get to go to the free wine tasting at 11 am in BLU that was held for Select members. This was very nice and informative, and we got to taste 4 very good wines. On previous sailings when we attended the wine tastings, they served some kind of food pairing and also some water to cleanse your palate; this did not happen on this tasting--maybe because it was free--we do not know. Once we got into the Atlantic, the seas were about 5 feet, but it was still fairly smooth sailing. Celebrity does a fantastic job with their brunch at the Marco restaurant--it was more like the brunch at Bellagio or Mirage in Las Vegas. This was one of the highlights of our cruise. It is not well publicized, but it was well attended. We went early at about 10 am, because on our past experience on the Silhouette, they fill up quickly. The fresh shrimp was more like Vegas buffets at the better casinos--all you can eat--not like the 4 little shrimp they give you at dinner when you order the shrimp cocktail. We had to leave about 10:55 am since the wine tasting started at eleven. Good thing, we think, since we had consumed a lot of really good food. Next time, we will skip breakfast and just go to the fancy brunch in the main dining room. Celebrity does not, in our opinion, do a really good job of scheduling events; there are too many conflicting events of things we wanted to do. For example, they had the golf putting contest when we were on shore. We had the same problem on the Silhouette and the Eclipse. Since I have won a couple of putting contests on previous ships, this was a disappointment, but I wasn't going to give up going onshore to get to putt!! At dinner we had the cedar plank salmon and steak and both were very good. For some reason, Celebrity no longer had surf and turf( lobster and steak). Lots of people were ticked off, but what can you do? Don't think there is a shortage of lobster, and this is the first cruise I have been on that they did not have lobster one night. Maybe another way to save money for Celebrity. Day 5 - Wednesday, 18 Dec.: We arrived in Nassau about 8 am. Eight ships were in port so it was very crowded since this was an unplanned visit for us. We had been to Nassau several times before, and we do not especially like Nassau, so we just went to the straw market, and visited a few shops and went back to the ship. We did not see any deals on anything. We had lunch at Bistro on Five, and it was really great. There is a $5 charge per person, but it was not crowded. Unfortunately the service was slow, but they finally brought in a couple more waiters and the service improved. I guess that because we were in port, Celebrity thought there would not be much traffic. They have a very limited menu, but it was healthy and good. Since we had to pack this afternoon, we did not do much except go to the martini bar; the drinks are expensive, but they have half-price between 4 and 5 pm. The classic beverage package does not cover any of the fancy martinis. The dinner was great, and so was the show. We went to bed early since we wanted to get off the ship early on Thursday morning with the early debarkation program. We had told Celebrity that we wanted to get off with the "carry your own luggage off program", but they somehow never got the word, so were in group 26 to get off the ship. We went down to customer service, and told them again, and they gave us a form, which told where we were supposed to meet (Conference room, Deck 3) on Thursday at 7:30 am Day 6 - Thursday- 19 Dec.: Disembarkation day We got to the Conference room about 7:15 am and there were at least 100 people in front of us. Our advice: get there early. At least this was much better than our last trip on the Silhouette when you had to take your luggage to the main dining room, and then had to catch an elevator to take you to the deck where you got off the ship. On this ship, you got off on deck 3, which is where you met. We feel sure that Celebrity did everything to fix the engine, but they offered no compensation to anyone that we know of for not going to Cozumel. I know other ships have offered compensation, but then they were stranded at sea, so there is a major difference. We did book another cruise for 2015 when we were on board. You get the free classic drink package and $250 on board credit when you do this, and you can change the ships or the dates. They claim that you cannot get this once you leave the ship, but I called my travel agent, and she said this was not true. I have not had time to investigate this, but I will. We were disappointed that Celebrity does not host a Cruise Critic "Meet and Greet" on cruises less than 7 days. We certainly have enjoyed meeting other Cruise Critic members on previous cruises. A plus for Celebrity is that Celebrity lets you sign up online for their CC meeting, whereas on Carnival and HAL, someone has to take the initiative to put one together and communicate through Cruise Critics blogs. One of the CC members suggested we have a meeting, but unfortunately it was scheduled for the day we were supposed to go to Cozumel, and since we did not get to go to Cozumel, we went back onshore, and do not know if the meeting was held. To Celebrity's credit, they do not allow smoking in the cabins and verandahs, dining rooms, lounges, showroom, or casino. Too bad that HAL and Celebrity do not do this. Overall it was a very good cruise, and we look forward to our next sailing with Celebrity on the Equinox.   Read Less
Sail Date December 2013
We went on this cruise, last year and loved it! It is a very relaxing cruise.I could write a lot about the constellation but it would all be excellent so that is all that I'll say. Look for Waiter Joey, from the Philippines. He is ... Read More
We went on this cruise, last year and loved it! It is a very relaxing cruise.I could write a lot about the constellation but it would all be excellent so that is all that I'll say. Look for Waiter Joey, from the Philippines. He is fantastic. We did not Visit Stavenger. We visited Skjolden, instead, which was a beautiful stop. We booked all tours on the ship, but did a couple stops on our own. I'll give you a quick list of our tours. I'd recommend looking them up on the internet. Bergen = Funicular Train on our own. Easy to walk to. We hiked down from the mountain. There is a very nice walking trail. Olden = Bus takes you to the area. Walk to Briksdal Glacier. It is a long scenic walk. It is not too steep, but it is strenuous. This is a must-see, if you can handle a 3 mile walk. Molde = It rained that day so not very scenic. went to an old German Bunker and then to the Ocean Road. It would have been very nice if it didn't rain. Alesund = We went on a bus tour of the Troll Road. Very nice and Scenic. Geiranger = This was our favorite port. It is absolutely beautiful. Went up to the top of Mt. Dalsniba(saw reindeer), by bus, to the visitor center, then to Eagle Bend Lookout. You can look down from the top of the mountain and see the cruise ship in the Fjord, below. If you are a photo-buff, you need to get up early to take photos of the Seven-Sisters and the Suitor Waterfalls, in the morning light, as the ship comes down the fjord. They are across from each other. The captain may stop there on the way out, in the evening. Flaam = We found that the Flaam Railway was over hyped. We took a bus trip to the town of Voss(home of Knute Rockne) which was okay. We then took the Flaam Railway back to the port. It lets you off right at the ship. The train is very crowded and makes one stop at a famous waterfall. Oslo = We did this on our own. Bought a ticket on a Ho-Ho bus which are available outside by the ship. You can buy them online or at the pier. There are lots of things to see in Oslo. We visited the following: Vigeland Park, The Viking Museum, the Fram Museum, The Maritime Museum, The Palace(changing of the guard), The City hall is a must-see. there is also a fortress by the ship that you can see when you return. I did this all from memory, so don't be upset if I made a mistake or two. Please look these sights up on the internet. This was a great cruise. We did it back-to back with the Baltic Cruise. If we did it over, we'd do the Baltic Cruise first, as it was very busy and hectic. Hope this helps. I'm sure you will love it! Dennis and Carol Tiernan Read Less
Sail Date June 2013
Our first cruise was to Alaska 2010 with Holland America for a 7 day cruise and 7 day land tour including Denali National Park and Fairbanks. This was our second cruise a 12 night Arctic Circle cruise with Celebrity Constellation. We ... Read More
Our first cruise was to Alaska 2010 with Holland America for a 7 day cruise and 7 day land tour including Denali National Park and Fairbanks. This was our second cruise a 12 night Arctic Circle cruise with Celebrity Constellation. We departed from Amsterdam, Holland on a round trip. What a great ship. The Constellation had just come out of dry dock a month before to finish its refurbishments not all completed in 2012. We found it to be updated, new carpets, new restaurant the Blu on deck 4 which was fantastic, some balconies added to the celebrity suites, new mattresses in all suites. New paint and marble and hardwood flooring throughout every deck. The ship was very clean public areas,such as public restrooms and general walking areas to get from one end to the other end of the ship, even the casino seemed clean. I noticed staff picking up drinks left behind and trash like napkins etc. left behind by guests. We sailed seven days and went into a port five days including the very farthest you can go into the Arctic Latitude 78 Longyearbyen, Svalbard Island , Norway. Did not see any polar bears, but did see wild group of young reindeer,what fun. Stopped in the Lofoten Islands, took a tour of the Vikings museum was well worth the extra side trip expense. Another cruise port was Bergen, Norway very beautiful and historic. The activities director John was excellent. Alway had a lot planned from guest speakers scheduled throughout the day to bingo, poker tournaments, many tours of the ship like the captains bridge tour, which we took and really enjoyed. Along with the great spa and nine restaurant choices to select lunch, snacks and dinner from. A big selection also of on board shops. A well designed gym with updated equipment and many work out classes and yoga to pick from. The activities at night of theme parties we really enjoyed especially the Motown theme and the 70's disco theme another night. We went to three stage productions and thought two of the three productions, we saw were very well done and the music with a live orchestra was also very good. The Constellation has nine restaurants the Ocean Liners, Blue and Tuscan Grill we loved the best. The best kept secret is one of the Sky 1 suites we stayed in #6146. It is the best suite next to the penthouse suite. It has great designer details like all wood crown ceiling molding. To give you an idea when you unlock you suite door you have a small entry hallway foyer with marble rod iron table with art work hanging over it and a lamp. The first thing we noticed was the high end quality of furnishings like a large suede sofa. It is 80 sq ft larger then the other Sky 1 category suite. Our balcony was 30 sq ft larger. The size difference is because of its location on the ship. Also Sky 1 suite on the other side of the ship port side #6145 is the same exact suite as ours. The bath room is to die for. It is all green and white true marble. A large vanity double sink with long vanity top. A large walk in stand alone double wide shower.This Sky 1 suite was at one time a second master bedroom and bath to the Penthouse suite that is next door. It was separated several years ago and has all the perks as the Penthouse suite. King bed not a queen or two twin beds in the other Sky 1 suites. All mahogany beautiful woodwork throughout. We even had a Butler all for the same price as the other Sky 1 suites. This suite has a large stand alone soaking tub. I really appreciated staying in this suite since I am a degreed Interior Designer from Dallas,Texas. The Constellation was a well maintained and beautiful designed ship to get around on. We were very pleased how quickly our disembarkment was. We felt it was very organized and got to the airport in plenty of time even though our flight was early. Read Less
Sail Date June 2013
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

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