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51 Celebrity Constellation First-Time Cruisers Cruise Reviews

This was our very first ever cruise and overall, we really enjoyed it. My partner and I booked this cruise to celebrate my partner being promoted in his career after several years of being on a long and arduous training course. We had been ... Read More
This was our very first ever cruise and overall, we really enjoyed it. My partner and I booked this cruise to celebrate my partner being promoted in his career after several years of being on a long and arduous training course. We had been recommended to do a Celebrity cruise a few years ago and my parents and sister recently went on a P&O cruise and were raving about how much they enjoyed it, plus, we couldn't decide on a holiday destination this year. Hence, why we decided that we should do a cruise holiday as we could visit many places, experience many different cultures whilst enjoying the excellent facilities that cruising has to offer. As a younger gay couple in our late twenties, we were worried that being on a cruise would not be our thing as we had read many reviews on here about how the Celebrity Constellation was mainly full of older citizens and with activities more suited to those of that of an older age group. However, this couldn't be more far removed from the truth. We found many people from all different age ranges and we felt quite at ease with being on the ship. The original concern may be true if you go outside of the school holidays but we didn't find this with us going in August. At the same time, you don't need to worry about there being lots of children on-board with going in the middle of August. Part of the reason we booked the cruise with Celebrity was because we wanted to have a holiday with as few children around as possible. We thought many children/families that would do cruising, would go with Celebrity's sister company, Royal Caribbean. This was true. Don't get me wrong, there were families with small children on-board but most families had teenage children. Additionally, the Celebrity Constellation is a gay friendly ship and there were several events that the ship arranged that the LGBT community could attend. Many of the guests too that were on-board the ship were well travelled and were fairly open minded and so being a gay couple did not phase them and we became good friends with several couples. We set sail from Rome (Civitavecchia) which meant we had to fly out to Rome. Transfers and everything was already sorted out before and this was well organised and there was no fuss. At the airport, Celebrity representatives were there ready to assist to your need and were very friendly and supportive. If I was to be picky about anything, it would have been nice if Celebrity themselves collected the luggage for us at the airport and then delivered it straight to our rooms on-board the ship. There were several times where we had to collect/drop our bags, on/off the coach and deposit them before embarking the ship, which wasn’t a problem really. However, with this being Celebrity and them advertising that they want to make you feel like a celebrity, I thought that the company really missed a trick here. Furthermore, I was disappointed that they didn’t do this as I knew that when my parents and my sister and her husband went on their cruise with P&O, they dropped off their bags at check-in at the airport in England and the next time they were reunited with them was in their cabins. However, as I said, this is only a minor, picky point. Otherwise, embarkation went smoothly and without a hitch. When we first arrived on the ship, we were quite pleased to see that it wasn’t as dilapidated as many reviewers had made it out to be. It was lovely and clean and everything had its place. Both my partner and I were quite a gasp at how wonderful and beautiful it was inside. We were very impressed. We were greeted with champagne and other refreshments and it all had a lovely atmosphere to it, one that still resonates with me today as it was so welcoming. Due to our room being cleaned, we could not go into our cabin straightaway. Nevertheless, because we had travelled for about 12 hours and because it was nearing lunchtime, we decided to go and have something to eat at the buffet. Because we had heard about the fantastic pizza on-board, our instinct was to try that first. It wasn’t the greatest pizza I have had but it was by no means the worst. We were both expecting a lot worse in actual fact considering that it was a buffet. We then continued to see what other delights the buffet had to offer. We weren’t holding our breath but we were both pleasantly astounded by the variety of types of food that they offered and at how good it tasted. There was everything from fish to meats (cold and hot), cheeses, pasta, Chinese food, curry, sushi, just lots of food. It was a sight for the eyes! On most days, we enjoyed the food from the buffet and we tended to have our late lunches in there and most dishes were scrumptious. What was really good about it too was that each day, when we stopped at a different port of call, there would be a stand which served delicacies from that region/country and we both enjoyed this touch as the main dining room (San Marco) did not offer this opportunity. After our lunch, we proceeded to our cabin. We opted for an Oceanview Stateroom and we weren’t disappointed as our cabin had a massive port-hole that was practically floor to ceiling in height. This was a lovely touch as I was expecting quite a small window. However, we were situated in one of the cabins towards to the aft of the ship that had been converted from social space in the last overhaul. I’m aware that not all Oceanview staterooms are like this and so some research is needed if you wish for a cabin with a similar window. The cabin itself was quite spacious and a lot bigger than we were expecting, with plenty of storage facilities. We were both quite impressed at how much storage Celebrity had managed to work in. There was even room for your traditional safe and mini-bar fridge with additional storage space above them! The bathroom was small considering at how big the rest of the room was but even then, Celebrity managed to incorporate lots of storage solutions into the bathroom so it never felt tiny or ‘full of stuff’. Again, many people complained that the shower cubicle was too small but we didn’t find this. I am quite a big guy but I managed to fit in there perfectly with ample room to move about. I would say that it was roughly the same size as most UK showers. Shower pressure was good even when the ship was stationary but the water seemed a little ‘too’ treated and made my skin feel unnaturally smooth and shiny. Nevertheless, the best part of our cabin was the bed. Originally, I was concerned as we were told that the bed was a Queen’s size, which is just a bit larger than a single bed in Britain. However, I completely forgot, American ship, American sizes. Hence, the bed was much larger than I had anticipated and was in fact bigger than my King size bed at home. I had so much room in the bed that I couldn’t tap my partner on the shoulder goodnight, even with my arm stretched out. It was divine! What made it even better though was the fact that the bed was the most perfect bed we had both ever slept on. I cannot begin to describe how comfy the bed was. It was firm but squish-able, soft but supportive. It was just amazing! We liked the mattress so much that after the cruise we tried to buy one as we knew you could buy them but to no avail as they’re only available in America. To top it all off, we were greeted with an excellent turn-down service every night with chocolates on our pillows. Dining on the ship was excellent! We never had a bad meal on the ship, whether that was in the main dining room, The Grill by the pool deck, the speciality restaurants or the buffets. All over exceeded our expectations. We ate in the main dinning room most evenings and I can only compare the food to meals served in gastro pubs back in Britain. Very tasty, great flavours, well prepared and fantastic presentation. Every evening the menu changed and there was always something that everyone could have, whether you were a vegetarian, a vegan or even someone who was gluten intolerant. However, there was a part of the menu which remained the same each day and had many classics on there like French Onion Soup, and Grilled New York Sirloin Steak. Hence, there were safe options if you didn’t particularly enjoy that evenings selection. Portion sizes were a bit on the small side but this wasn’t a problem as we generally asked for more and over the course of the holiday, our waiter, Savio, would know exactly how much to bring out to us. Only negative about the main dining room was at breakfast time when a different waiter tried to sit us on a table for six even though we requested a table for two. He said that we could not make that request in the mornings as tables were reserved, which we knew was a lie as we had most of our breakfasts in the main dining room. We did say to the waiter about this and he said that was not true, to which we replied that we didn’t wish to eat there that morning, and we walked off. Luckily, Savio walked past us and questioned why we were going so quickly, when we explained the situation, Savio sorted out the problem for us and sat us on a table for two and couldn’t apologise enough for the rudeness of his colleague. We did go and eat in Ocean Liners (a speciality restaurant) one evening and were very happy with the service and food. We both had the chateaubriand which was exquisitely cooked and so tender that it just melted away in your mouth. My partner and I both agreed that it was a fabulous experience and we’d do it again but at the same time, we didn’t feel that we were missing out on anything either as the food was just as good in the main dining room. The only difference really was that you can tell that Celebrity had thought about the more minor touches that can really bring out the difference, like the presentation of the butter in different shapes, how drinks were presented and how your food was served to you by the waiter. Service on the ship was very good overall. The main dining room, buffet, house cleaning and bar staff were excellent and I could not fault them. They were always very happy to help, friendly and really took their time to get to know you, your tastes and just made you feel like a CELEBRITY! As I’ve said, our Head Waiter, Savio, was excellent and knew exactly what we liked (and how much of it). He really took care of us. Our drinks lady was fantastic at suggesting different cocktails that we would like to try and we built such a great rapport with her too. Our sommelier (Richard) too was very friendly and could pin-point exactly each night what I would like to drink and when. Our other waiter, Alex, was just as good and we really had a good laugh with them all. They are all a credit to the ship and the company and should be given extra special credit. They all went out of their way to keep us feeling like celebrities. Our room/cleaning staff were just as exceptional. I’m a bit of clean freak and so I would check if under the beds had been cleaned and new linen placed on the bed for example. Everything was perfect! Not a dirty mark in sight! Point for improvement though, it would have been nice if the outside of the port-hole would have been cleaned at least once on our journey as after each voyage, there was a greater build-up of sea salt on the window, which was making it harder to see out of towards the end of our cruise. However, this is probably not a house keeping staff chore. Nevertheless, our room attendant Winston was also phenomenal at making us feel like a celebrity. He knew that I didn’t like dark chocolate and so he would go out of his way every day to make sure I had milk chocolate on my pillows instead. He was also very polite and would always greet us with a happy smiley face if we ever saw him on the corridors. However, there were two negative points that we both felt quite disgruntled with in regards to the service. First being one of the photographers. On the more formal evening, we asked a photographer (can’t remember his name) if he could take our photo. In a rude manner, he turned around to us and said that he was closing at 10pm and so couldn’t do another shoot. My partner then replied back to him saying that it was only 9:30pm to which the photographer snapped, I’M CLOSED! This really spoilt our holiday and made us feel quite angry. On another occasion, we proceeded again to approach this fellow to ask to take our photo, thinking he was having a bad day, to which he completely blanked us. This made our blood boil and we made a formal complaint about him when the cruise survey came around. The other negative was that I had planned to get engaged on-board the ship as we were sailing in to Venice. Several days before I made the proposal, I asked Guest Relations if they could do anything for me to make the moment memorable and special. I had asked if me and my partner could go on the helipad briefly so that I could do the engagement at the front of the ship. At the start of the cruise, I had seen some other guests on there, having a tour around, hence why I didn’t think it would be too much of a problem. The reply I got was not very helpful. I was told that due to health and safety, they couldn’t do this, even though I had told her about seeing others on the helipad previously. I then proceeded to ask her if it was possible to hire out a couple of the musicians to come and play out on the top deck towards the aft of the ship. I said that I was more than willing to pay for them. Again, her reply was that she couldn’t do this. Therefore, I replied to her, what could she/the company do to make this a memorable experience. Her reply was that I could go towards the back of the ship, on the top deck and do it there. Again, I repeated if there was anything else they could to add to that experience to which she replied, no. To say I wasn’t very impressed was an understatement and so if you’re thinking of doing something extra special for a loved one, or planning a special surprise, don’t do it with Celebrity as they didn’t make me or the occasion feel as special as it could be. There was lots of entertainment and activities to do throughout the duration of the cruise and we didn’t get bored. You could get as involved or as little involved as you wanted and their very helpful Celebrity Daily magazine, let you keep up-to-date of the different activities that you could do during the following day. I think it would have been fantastic if the Constellation had a cinema on the ship like they do on P&O and Princess. Like this, I could have caught up on some good movies. They did hold open air cinema nights but one of them was cancelled due to poor weather and the other was of Jungle Book, which I wasn’t fussed about seeing. Shows that were put on by house staff were quite bizarre and were not up to the ‘Broadway standard’. Costumes, lighting, backdrops, acrobatic aerialists were all very good, but the singers were mediocre with only one fabulous female singer. Dancers were sometimes out of time and lacked sharpness and precision, which I thought was disappointing, considering Celebrity touted their shows as being of a ‘Broadway standard’. I was expecting dancers with the professionalism of Strictly Come Dancing but instead was given something very different. However, the shows were passable and were good at a basic level of entertainment value. We didn’t do any shore excursions with them. We did have one booked with them before the cruise, which was to go up to Mount Etna and experience the craters but this was cancelled two months before the cruise with no reason given. We did try and book another one whilst on the cruise that appeared quite similar to the one we originally booked but we refused to pay the price of $370pp when originally, the itinerary we booked would have only cost us $150pp. Nevertheless, there were lots of lovely excursions that you could have booked whilst on the ship so long as you were willing to part with a hefty lump sum of money. My best advice on getting good value for money and going to see some fantastic places is doing some research before you leave on your ports of call so that you know what it is that you want to see and how you are going to get there. It does take a bit of time planning it beforehand but it makes such a difference when you’re actually on holiday as it makes it stress free and doesn’t waste any of your precious holiday time. Additionally, Celebrity were very good at providing shuttle coaches (at a small fee) if ports were quite a distance from the main city and I would recommend these and they are well organised with very little wait time. In summary, overall a very good cruise with very good staff, a beautiful ship with luscious interiors, food and beverages, with some fantastic ports of call. Apart from those irritating moments which I mentioned previously, it was lovely relaxing holiday that we both thoroughly enjoyed and were quite upset when it all came to an end. I would definitely recommend Celebrity to anyone, even with those negatives as generally, the experience proved a relaxing and re-energising holiday where most of your needs are met and you are mostly made to feel like a celebrity. Read Less
Sail Date August 2016
This was our first ever cruise, so we were stepping in to the unknown , but we asked advice from friends who were experienced cruisers, we had a mind of where we wanted to go and went to a recommended agent who gave us options, not only in ... Read More
This was our first ever cruise, so we were stepping in to the unknown , but we asked advice from friends who were experienced cruisers, we had a mind of where we wanted to go and went to a recommended agent who gave us options, not only in destinations but cruise companies. we were told that CELEBRITY was highly thought of and that in there words was " the best food on the seas" After our trip we can confirm that the quality was excellent and we would find it difficult to improve on at any restaurant that i'd ever been to. Everything about the ship was of high quality entertainment, service and facilities. the only regret in hindsight was that many of the destinations we had been to before, so we didnt do the trips, but that was our fault. All in all we were very pleased, if we were nit picking then the support and care at the end didnt match up to the arrival, so left us a bit grumpy. Also we were mis led re the drinks package, but again that was the agents fault. I will give you some advice please make it a lot clearer to what you are entitled on drinks as i was refused one brand of whisky in one bar yet it was available in another Read Less
Sail Date May 2016
The Celebrity Constellation was a wonderful ship to visit on our first cruise to celebrate our 40th wedding anniversary. My husband did the research and planning, and his homework was fruitful, because we experienced a celestial voyage. ... Read More
The Celebrity Constellation was a wonderful ship to visit on our first cruise to celebrate our 40th wedding anniversary. My husband did the research and planning, and his homework was fruitful, because we experienced a celestial voyage. The "spot-on" attention to so many details made up for any minor inconveniences. Our boat was not too big, but it still offered many of the luxuries and amenities seen on bigger boats, which we checked out to consider for future visits. Our favorite activities involved the entertainment and shore visits. We found the live band, and theatrical performances to be "top notch' (even by NY standards). Cozumel and Key West were destinations we have not had the opportunity to explore until now, and we're glad that we did, because there were so many interesting historical sites, restaurants and unique shops to investigate. We dined in both the San Marco Restaurant and the Oceanview Cafe and were pleased with most of the meals. The service that we received on the ship from the concierge, and shore excursions personnel to the many waiters and attendants was always amazing. It was a great ship and voyage that I would recommend to anyone. Read Less
Sail Date March 2016
This was the second cruise my husband and I have taken with Celebrity and it was just as wonderful as the first one many years ago on the sister ship Summit. The mattresses are just perfect and the sheets and pillows are luxurious. ... Read More
This was the second cruise my husband and I have taken with Celebrity and it was just as wonderful as the first one many years ago on the sister ship Summit. The mattresses are just perfect and the sheets and pillows are luxurious. Once again at dinner I would find myself thinking about the pleasure of crawling into bed later in the evening. We had Stateroom 6000 on the Penthouse deck . Our stateroom was right in the front of the ship and we overlooked the helicopter landing pad. We had great views at all four stops. Even though we had fabulous weather there was a bit of soft movement but it really only enhanced the lull into sleep. This spacious stateroom is over the theater which was absolutely no problem. It was quiet at all times. The only crew member we saw was our wonderful attendant Amelita. The shower in the bathroom was larger than the others we have had. The furniture and carpet appeared new and the colors are lovely. This stateroom is quite a walk to the back dining areas for the 3 meals. But the theater was easy and quick to get to. The public bathrooms were very clean and several had lovely orchids on the granite sink counters. We received a nice carry bag to use on the excursions and were very surprised to see we had chocolate candies at night. No little towel animals though. There is no miniature golf on this ship. No outside big movie screen and no popcorn. No soft ice cream outside by the pools. No picnics or barbecue lunches on the pool decks during the days at sea. The toiletries were luxurious and were provided without asking. Nice. The bathrobes were in good condition as were the towels and washcloths. On the day we stopped at St. Croix it rained in the afternoon and we saw a rainbow right over the front of the ship out of the porthole window - what a lovely surprise and no charge. Another very big surprise was FOX NEWS on the TV. For four evenings we were able to see a full moon over the ocean after our dining time. So lovely and no charge. In our opinion the food was excellent. In the Oceanview Cafe they had stations with a "special" each day. The fresh vegetables were abundant. The fruit was plentiful although we never saw a fresh strawberry but that has been true for several cruises lately. There was an ice cream station in the Oceanview Cafe that was open for lunch, snacks and dinner. We had a 6:00 o'clock reservation in the MDR. This was changed to 5:30. We sat at a table for 8 with four people. After four nights another couple joined us for the remaining evenings and the last evening we had another guest at our table. It amazes me how the ships can put couples together that have similar tastes, opinions and background. We all showed up every evening and enjoyed each other very much. Service from Shane in the MDR was very good as was the choice of food on the menu. In fact, desserts seemed to be better than usual. Staff was very courteous and kind to us. I wasn't too impressed with the shopping on board but I'm not a big shopper so we mostly browsed when the shops were open on sea days. However we did enjoy the Faberge Egg talk. We have seen some of the Imperial Eggs and enjoyed hearing the history again. We did an excursion at each stop. The snorkeling at Tortola was disappointing. The company that took us to Norman's Island did not really cover the basics like we have experienced before. We never did see an abundance of fish or under water life. They eventually dropped us off at the beach on Norman's Island for 45 minutes. The best excursion was the sailing on the America's Cup sailboat when we stopped at St. Maarten. We had a beautiful calm day and a good crew. Too bad we lost in the race. It was a safe and great experience. We had a bit of a wait at the embarkation because of a strong storm that caused an outage to the computers, etc. just as passengers were leaving. Immediately we got a piece of paper with information about the problem and why we had to wait to board the ship. Flavored beverages were brought out and served to us. We still got on the ship with plenty of time to eat lunch and get to our stateroom by one o'clock. Our luggage came later in the afternoon. The sail away was delayed due to a repair so we missed that. When I was walking around the specialty restaurants (and some other areas) I was approached and asked if they could give me a discount on a meal and make a reservation for me? I'm really not interested in eating in these places. This bothered me. Another thing I wondered about was why we could not walk all the way around the promenade? There were big heavy oil cloth covers over the entrance to the covered part of the promenade. We went to almost all of the evening entertainment and most were very good. We enjoyed Travis Turpin and his many singing styles and impressions of Ray Charles, Elvis and other legends. Gary Evans was featured as a guest speaker for "Beyond the Podium" on sea days. He presented very interesting talks and video clips about Alfred Hitchcock and Marilyn Monroe. It was all but impossible to get a comfy pool deck chair near the pool. We do love their huge indoor hot tub pool and the sauna near the indoor pool is wonderful with a view of the sea. All in all it was wonderful to be on another Celebrity Cruise. The ship has an intimate feel to it and is very comfortable. Read Less
Sail Date February 2016
Having been on quite a few Royal Caribbean cruises and reached Diamond Plus, our objective was to take a cruise with Celebrity and see if the theoretically-equivalent Elite level actually is equivalent. We booked a 4-day cruise on ... Read More
Having been on quite a few Royal Caribbean cruises and reached Diamond Plus, our objective was to take a cruise with Celebrity and see if the theoretically-equivalent Elite level actually is equivalent. We booked a 4-day cruise on Celebrity Constellation out of Ft Lauderdale in January 2016. Constellation was built in 2002 and renovated in 2013. Passenger load is slightly over 2,000 people. Constellation is a Millennium Class ship (Solstice Class is the other Celebrity class with passenger loads around 3500). We originally booked an interior room, but about 2 weeks prior to the cruise, Celebrity called with an offer to upgrade to a Concierge Class room for $150 or an Aqua Class room for $200 (for both of us). We elected Aqua Class, and it was a great choice. Aqua Class rooms are 192 ft2 with a decent sized balcony, plus access to their own dining room, Blu (which, not surprisingly, has a modern, blue-colored theme). The shower in the Aqua room was the best we have ever had in any category of room, including suites. It was rectangle-shaped, had two full-height glass doors with ample room inside, a bar upon which the ladies can place their feet for leg-shaving purposes, and six water jets that will spray the body, vice just using the single normal overhead shower head (which is adjustable to fit humans of any height). Aqua Class also includes free and unlimited access to the Persian Garden, a spa within the main spa that has its own showers, three saunas (one dry and two steam) and a heated sitting/relaxing bench. This is a very nice amenity. Each afternoon they also delivered to our room a plate of canapes (tapas). One day the Captain’s Club manager sent a rose with a nice card. These amenities could have been because of Elite or the Aqua Class room; we’re not sure. Back to the ship: embarkation was very fast and smooth. From parking at Terminal 4 at 11:10 to being physically aboard the ship took less than 15 minutes. Upon entering the ship, we were handed a glass of champagne. Lunch was already being served in the Oceanview Café on deck 10. It had a nice range of choices and there was always plenty of international food available (Indian and Asian). Although we only ate there a couple of times, the Oceanview Café never felt crowded. Tables were spaced well, and the ambience was light and airy. Rooms were opened at 1:06. Bags came quickly (perhaps because we were in Aqua Class, or perhaps because they are just good at delivering bags). We checked the specialty dining rooms right away and took advantage of a first night 30% off opportunity to eat in Ocean Liners, the ship’s most upscale restaurant. Normally $50, the meal was $35 each, and well worth it. The lobster was the best ever, even having eaten quite a few in Maine. We tried the Blu restaurant the first morning and were hooked. Ate dinner there each night the rest of the cruise. Menu was very good; better than the main dining room, and that we discovered that if you want something that’s not on the menu, just ask (for example, they made us eggs benedict for breakfast and a grand mariner soufflé for desert). The Blu staff quickly learned our names, and made sure to greet us by name when we walked in. There was always plenty of staff in this dining room. Blu is a class act, and is one of the main reasons we again booked an Aqua class room for our next Celebrity cruise. The Elite (and higher) lounge does not open the first night at sea so we had to buy drinks a la carte at a bar. They are pricier than on Royal Caribbean. With the included tip, bar drinks were $9 and house wine was $10 or $11, depending on choice. After the first night, the Elite lounge has free drinks from 5 – 7 PM with an ample list of choices. Some small hors d’oeuvres were served but not enough to hurt your appetite. The lounge on Constellation used for Elite (Reflections) is located on the top deck facing the bow with a nice view when entering or leaving port. It is a large space with a dance floor and plenty of tables. On our short cruise, the Elite members didn’t remotely fill it, but we were told that on crossings and on longer cruises that attract more Elite members, the room does get full. We were also told that, like Royal Caribbean, the rolls of Elite members are growing faster than the space available for the Elite evening event on some of the longer cruises, and that they will likely have to begin issuing vouchers for drinks at any bar on the ship (which will likely turn into the three-drinks-on-your-seapass-card deal that Royal now uses). The ship has the usual array of bars. One very popular one that was always crowded was the martini bar. Casino is 100% no-smoking. Constellation was immaculate everywhere. Only noticed a handful of rust spots on the exterior rails (far fewer than on other ships, even newly renovated ones). Everything worked. The public restrooms have cloth towels to dry hands. The crew was friendlier than on other ships; everyone makes eye contact, smiles and greets you. The Captain on this ship has a real presence. It’s likely just his personality vice a Celebrity policy, but he’s out-and-about, he participates in crew vs guest games like water volleyball, he gives an interesting PowerPoint presentation on building of the first Solstice class ship, etc. Great personality on the announcing system, too. The three-level theater was adequately sized, and the rows had enough room between them for servers squeeze by and deliver drinks to those seated in the interior. Between each pair of seats is a small stationary table just large enough to place your drinks. This is a great idea that other ships should emulate. The production shows were excellent; we had 15 singers and dancers on our short cruise. The entertainers (comedian and singer) were well above average for short cruises. The computer lounge had about 20 PCs, all new Apples. Two computer guys were always available to help. Not sure about wi-fi speed. Other amenities: - Welcome packet in the room with slippers (to keep), a logo shoulder bag and a smaller bag that clips inside the larger one (again, this could be an Aqua class benefit or an Elite benefit) - Nice robes (ditto about which benefit) - Iced towels provided on the pier when returning to the ship. Great way to wipe the sweat off. - Iced, flavored water available inside security after re-boarding. - Extensive variety of Sushi available from 5:30 – 9:30 in the Oceanview Cafe. When we finally figured this out, we took plates of sushi to the Elite lounge to eat with our drinks. - Towels for the pools and spa do not have to be checked out with your Seapass card. Plenty of towels were always available. There were four people manning the future cruise sales office, and for good reason. Celebrity offers deals differently than Royal Caribbean, but they still have some excellent deals. For the 11-day cruise we booked, we got $300 toward gratuities, $300 in onboard credit and $200 off the cruise price (whereas Royal generally gives half off the second fare). Bottom Line: based on this experience, Celebrity is our new favorite cruise line, although I’m sure we’ll go back and forth between Royal Caribbean and Celebrity. Read Less
Sail Date January 2016
This Thanksgiving cruise was a first for my husband and myself... And, it was wonderful! First off, the ship exceeded a lot of my expectations. It is well maintained and extremely clean. It was easy to get around and easy to find a ... Read More
This Thanksgiving cruise was a first for my husband and myself... And, it was wonderful! First off, the ship exceeded a lot of my expectations. It is well maintained and extremely clean. It was easy to get around and easy to find a place to suite almost any mood. While it may not have all the bells and whistles of newer ships, it is comfortable and welcoming. Also, there was a lot going on around the ship all the time. While the activities weren't 100% on point for our interests, we usually found something that we enjoyed. Some of the highlights for us were a talk about building of Solstice class ships (by the Captain), shows with Gareth Oliver (from Britain's Got Talent) and the ship's aerialists. Also enjoyable was BINGO, not something we'd typically participate in, but a lot of fun due to the Activities staff. We ate mainly in Blu. The food was incredible every single meal. The portions were small enough to make the four courses manageable and there was rarely a bit of food left on our plates. Also, the service was wonderful. The maitre de greeted us by name after only two meals and the servers were helpful, friendly and funny. I loved eating in Blu and think it is an amazing perk of Aqua class. The ports were interesting. In Cozumel, we toured the island's Mayan ruins and visited the Mayan Cacao Company. This was a great excursion, which we followed up with lunch and shopping in town. Key West included a Snuba excursion and then exploration of Duval Street. We booked everything through Celebrity and the experiences were excellent. Finally, getting on and off the ship was quick and easy. We were at the port very early due to our morning flight and baggage claiming processes all going ahead of schedule. But, we were able to start check-in pretty soon after arrival and got on to the ship with very little waiting. We self-disembarked and it went very smoothly as well. We sailed out of and returned to Terminal 4, which was bright, clean and run in an organized fashion. Read Less
Sail Date November 2015
My husband and I had problems from the moment we boarded the ship. The first two persons we dealt with at the Guest Services desk were okay, nothing to rave or complain about, but we continued to experience problems including: our ... Read More
My husband and I had problems from the moment we boarded the ship. The first two persons we dealt with at the Guest Services desk were okay, nothing to rave or complain about, but we continued to experience problems including: our ship/cabin cards randomly being canceled causing long delays in getting drinks and food; getting locked out of our cabin; not being able to access the safe in our cabin where we had stored our id's, money and valuables; the first two nights we could not dine with the wedding party we were with (the bride and groom being the reason we were on this cruise); almost $600 in over-charges on our onboard account (still waiting to be refunded); and alarms going off when we tried to debark and embark the ship at the ports of call causing lengthy delays in enjoying our time onshore and then getting back on the ship. The third guest services person we dealt with was rude and abrasive and asserted that the problems we were experiencing were our own fault because we had changed cabins; however, we did not change cabins at any time... we booked cabin 7090 and stayed in cabin 7090 the entire time. On day 3 of our 4 night cruise we were fortunate to get a different Guest Services person, Angelina, who was a breath of fresh air compared to the previous persons we encountered - but even though she was courteous and professional the same problems continued to plague us and continued to ruin our cruise. Evening number 3 on the cruise started with us sitting on the floor outside our cabin waiting for a technician - this was after we had already spent a large part of the afternoon at the Guest Services desk that day. On the plus side, on this evening (the 3rd night) we were actually able to sit with the wedding party for the first time since embarking on the cruise - and we got drinks and food without any delays or problems. The next morning (last day of cruise) we debarked the ship in the Bahamas with no alarms or delays, but when we tried to re-board the ship alarms again sounded and there were ensuing delays as we once again needed to get photos and our ship/cabin cards "fixed" yet again. To add insult to an already spoiled experience, an envelope with a "future cruise certificate" was slipped under our cabin door about an hour before the end of the cruise; it was for $100 off a future cruise for my husband and $100 off a future cruise for me. Considering we had spent over $1700 on the cruise (over $1100 for the cabin and $600 for 2 beverage packages) - and considering that 3 of the 4 days on the cruise were fraught with delays and problems causing anxiety and stress, delays in getting food and drinks, and especially in preventing us for the first two nights of being able to fully celebrate with the wedding group of two young people who are very special to us (which again was the reason we were on this cruise) - and considering that day 4 we still encountered problems, although minor in comparison to the other 3 days - - - it was a total insult for Celebrity to slip certificates under our door that combined are worth a meager $200 off a future cruise! In all fairness to the many fine employees we encountered on the ship we would like to recognize the San Marco dining room staff for the excellent service and food; the many cheerful ship employees we passed in the hallways and who waited on us at the coffee and pool bars. It was their smiles and jokes that were the bright spots of our days. It’s too bad this same cheerful attitude and commitment to guest relations was not also present at Guest Services on the Celebrity Constellation (Nov 19 – 23, 2015). Read Less
Sail Date November 2015
This was our first cruise and it was perfect. Starting from the very first moment of embarkation and until the very last when leaving the ship. Everything is very well thougt and organized, just come and enjoy without any thoughts. Ship ... Read More
This was our first cruise and it was perfect. Starting from the very first moment of embarkation and until the very last when leaving the ship. Everything is very well thougt and organized, just come and enjoy without any thoughts. Ship looks great, is very clean and excellent maintained, and the most important - top service, whereever you are!!! I have travelled a lot, both for business and for pleasure, and have never seen such a great service. People serving and helping you and genuinely enjoying doing this - well done guys. Cabines are very comfortable awith a lots of storage place! Otherwise also the food is great - a lot of choice, always available and very tasty. The only minus I can add is that the shore excursions are quite expensive, but most people that do not want them find their way anyway! The activities and night shows are also very interesting. Read Less
Sail Date September 2015
To celebrate our fifth anniversary, my husband and I decided to go on a mediterranean cruise and found a good deal on the Celebrity Constellation with an ocean view cabin, and drinks and gratuities included. The embarkation process went ... Read More
To celebrate our fifth anniversary, my husband and I decided to go on a mediterranean cruise and found a good deal on the Celebrity Constellation with an ocean view cabin, and drinks and gratuities included. The embarkation process went fairly smoothly although there was quite a line. We arrived via train from Rome, and tried to walk all the way to the ship which didn't quite work. Fortunately we found the shuttle to the boat, although it took awhile for the shuttle to get going (and there was no a/c). After arriving in the check-in tent, the lines moved quickly and before long, our luggage was handled and we were boarding the ship. We were greeted with mimosas which was a nice touch. The cabin itself was nicely appointed. The bathroom felt slightly run down, but overall no complaints. The exterior of our cabin window was dirty and we couldn't see well through it, but fortunately that was cleaned by the next day. Dining options were plentiful and we enjoyed the flexible dining option where we ate basically whenever we wanted (but making a reservation a day in advance). Meals were pretty good quality, as expected, but some entrees missed the mark, and the buffets could be hit or miss. Our best dinner was at Ocean Liners, which felt like eating on the Titanic -- so formal and old-timey in the best way. There’s a cafe which we stopped by at least once per day which had great views and delicious lattes. Service across the ship was wonderful. The crew couldn’t have done a better job. Entertainment was better than expected. We had assumed the shows would be cheesy... which some were. But one evening, they had a late night "adult-oriented" show which was actually really impressive, and the talent of the ships' entertainers was way better than I'd anticipated. We actually preferred the on-board entertainment over the special guests. It definitely seemed that there were options for everyone, no matter your taste. The Motown night was especially fun! We enjoyed many gorgeous sunsets, drinks in hand, while others were dining. After dinner, we strolled on the deserted decks, sometimes lying on the deck chairs to look at the Milky Way. Most of the informational sessions for upcoming ports really focused on selling their partnerships with local shops and, of course, the shore excursions. I would’ve preferred the history and interesting facts about those places, so if that’s what you’re looking for, bring a guide book. My biggest piece of advice is to research the ports ahead of time so you know when to book an excursion and to sight-see on your own. We had days in Athens and Santorini on our own, but then a really mediocre time in Sicily since we’d vastly underestimated the transportation options there, and ended up wandering around Messina (which wasn’t so great). All in all, it was a great first cruise experience. We definitely aren’t going to be lifetime cruisers, but I’m sure we’ll go again! Read Less
Sail Date September 2015
We had never tried a cruise before and now wonder why we waited so long. We have nothing negative to say, only praise, for the wonderful service, the amazing food, and for the many activities for guests to enjoy. We upgraded to a ... Read More
We had never tried a cruise before and now wonder why we waited so long. We have nothing negative to say, only praise, for the wonderful service, the amazing food, and for the many activities for guests to enjoy. We upgraded to a fine dining package, and then my husband booked another as we so enjoyed being made to feel like celebrities! All in all a fantastic experience. We will definitely book another . One thing I would say is the formal nights were not as formal as I imagined them to be, and a cocktail dress for the ladies and a lounge suit for the men is adequate. Read Less
Sail Date August 2015
Overall a fantastic experience and we met some great new friends (other cruise critic members). The opportunity to communicate with them prior to departure and organise to form port tour groups was a great way to see the sights and enjoy ... Read More
Overall a fantastic experience and we met some great new friends (other cruise critic members). The opportunity to communicate with them prior to departure and organise to form port tour groups was a great way to see the sights and enjoy great company. The check in process was great and considering just how hot it was at Venice ( + 41 degrees) the cold drinks were appreciated. Drinks on the Helipad while leaving Venice was spectacular so thank you very much to the Best Captain in the World, the Greek God, (not my words, Cruise Director, Alejandro) Meals: Ocean Liners Restaurant we tried the 50% discount special offer first night and the food and service was fantastic. Great initiative to encourage people to try the restaurant. Blue Restaurant as part of Aqua Class was always great and much quieter for dinner. Please have a Sauvignon blanc available as part of the basic drinks package. San Marco main dining room we tried twice with new friends, but unfortunately we found it very noisy and food and service out of three would be 1.5 only sorry. Ocean View Cafe for breakfast and the occasional lunch on sea days was great with plenty of choice. Loved the Sushi bar thank you. However the drinks option at the Rear of the ship Bar we found it interesting on the drinks package basic that beer on tap was considered premium only but the glass bottles were not for Heineken? Cafe al Bacio great spot for sunset drinks, coffee breaks and liqueur coffees. :-) Bistro on five we were surprised to find this was not included and an additional cost. This may indicate while it always appeared to be empty unless you wanted a quiet spot away from everyone. The Martini Bar is popular but martinis overpriced is you are on he basic drinks package only. We did not appreciate the hard sell by the bar staff to upgrade all the time. Maybe some more chairs would be an option as the regulars never leave the ones around the bar. The ship photo's are too expensive and if you charged half the price people would buy them and you would not waste all that paper and harm the environment. The entertainment we attended the following: - Hypnotist - average - Staff dancing anything goes show - scary - Guitar singer in Cafe al Bacio - Good - Alejandro was very amusing. ( He is from Argentina) Would we try Celebrity again? Yes the Solstice Class. Read Less
Sail Date July 2015
My daughter and are embarked on our very first cruise this spring on the Celebrity Constellation. We travelled from Nova Scotia Canada all the way to Venice, Italy, where we met our cruise ship. We were in Venice for a good part of 2 ... Read More
My daughter and are embarked on our very first cruise this spring on the Celebrity Constellation. We travelled from Nova Scotia Canada all the way to Venice, Italy, where we met our cruise ship. We were in Venice for a good part of 2 days; Dubrovnik, Croatia for 2 days; Kotor, Montenegro; Corfu Greece; Katakolon, Greece; Valletta, Malta and ended our cruise in Rome, Italy. We were in a balcony cabin 7018 which had "partial obstructions". These obstructions were simply the white bracing "posts" on each side - they hardly obstructed our view at all. We were very pleased with our cabin. We loved the Celebrity Constellation. Everyone on board was so very friendly and very quick to please. Captain Tasos had the most hilarious sense of humour. We enjoyed the "banter" back and forth with the cruise director, Mark, during the cruise. The entertainment directors, Shawna and Andreas were quite hilarious as well. We LOVED the Cafe el Bacio coffee shop; the relaxed atmosphere, great staff (Metin and Viktor) and live music at the Rendevouz lounge; the "games", etc hosted by the entertainment team; relaxing on the top pool deck; the Live Production Shows; the wonderful dishes to choose from every evening at dinner; great food at the breakfast buffet; Bistro on Five - banana nutella and mediterranean crepes were delicious! Celebrity did an excellent job at trying to keep everyone sanitized with hand sanitizer stations and "servers" to make sure most people sanitized before going into the eating areas and getting onboard the ship. The ice cold towels and drinks were very appreciated when arriving back on the ship each day after the very "hot" temperatures we experienced during our days in ports. We had the Classic Drink Package, and we had no troubles ordering most anything we wanted. Besides alcohol, it included fresh squeezed juices, basic bottled water, canned pop/soda, the fancy coffees at Cafe el Bacio and more. It was great value! The Live Production shows at the theater were just amazing! We loved the onboard cast of professional musician, dancers and aerialists. Absolutely excellent! We have very few negative comments - My main concern is all the paper that is wasted daily onboard. Every day in every cabin and on every menu, there are thousands of pages of paper printed and wasted. I realize they need to get out their "information", but in this day and age, I firmly believe it doesn't need to be by copying and printing on paper. How about they make the internet prices a lot more reasonable and get out the info that way? Or include the schedules on the TV each day like they have the seapass acct showing? -We would have liked to have seen the early dinner seating a bit later.It was very rushed most days to get ready and be at dinner by 6:15. 6:30-7 would have been quite a bit less rushed. -We liked relaxing in the Rendevouz lounge area after dinner and before the shows most evenings. We found they would have something there; then the entertainment would move up to Reflections lounge or somewhere else....and so on.... It would have been nice if they had kept something going on at each venue, so the people that stayed in one place for a while would continuously have something to watch or listen to. Like I said, we have very few complaints or concerns - we loved our trip on the Celebrity Constellation and will most likely watch for another cruise on her again in the future - Well done, Celebrity! Read Less
Sail Date June 2015
I travelled with my daughters mother in law, we're both single in our early 50's, neither of us had cruised before. I did not really know what to expect but had high expectations from what others had told me about Celebrity. ... Read More
I travelled with my daughters mother in law, we're both single in our early 50's, neither of us had cruised before. I did not really know what to expect but had high expectations from what others had told me about Celebrity. Food We chose select dining and loved this option, and would choose again. On our first night we sat on a table for 2 and ended up talking to the couples on either side. So the second night we shared a table and continued with this for most nights. It's a great way of meeting others and other people's lives always seem more exciting and interesting than your own. The standard of the meals was very good, with only one miss. One night 6 out of 8 of us ordered steak and we were all disappointed. My rare was very well done and did not have any flavour. Having said that if you spoke up the staff were more than happy to replace your meal. We chose to dine in ocean liners one evening and had a beautiful meal. The service was excellent one waiter was particularly good but another was too "fawning". Maybe people who are not used to "fine" dining expect this, I'm not sure. For fine dining I expected it would be silver service, but no. I liked the casual option where you could get a piece of fish, chicken or steak cooked on the spot. A great idea. Bars Loved, loved the martini bar! This was our favourite place to congregate, and we made some new friends there who we hope to keep in touch with. The staff there were excellent, particularly Gede and Atura the boys from Seminyak in Bali. We also liked the bar at the rear of the boat (mast bar?) and enjoyed our ritual of having a drink while we set sail after a hard day on shore. Beverages We purchased the premium package and whilst it seemed pricey we certainly enjoyed sampling many different cocktails as well as enjoying wine with our meals. I feel the cruise line should offer a free bottle of water as a courtesy to all passengers as they leave the ship when in port. It doesn't need to to be Evian. And there should be a complementary bottle of water in the stateroom. Most hotels provide this. I have to say I was disappointed with: *the tea served throughout the ship. I do like good tea and have never heard of most of the brands available. The Earl Grey wasn't not drinkable. So if your particular take your own teabags! * the coffee served was not drinkable unless you purchased from Al Bacio * the juice (so so sweet) served in the buffet dining area was particularly bad too We ended up using our beverage package in Al Bacio and at the bars to purchase coffee, fresh juices and smoothies. A fellow traveller, American, said the cruise line caters primarily for Americans, who apparently like that kind of juice(?) Cabin We were in cabin 2001. This was next to the staff door and below the theatre. It was not noisy. The bathroom and cabin were very clean and well maintained by the excellent cabin attendants. The bathroom was a little tired and could do with a revamp though. The ship appeared to be very clean and it was good to see such a strong emphasis placed on hygiene. I'm still using paper towels on door handles! Entertainment Most performances were excellent. I enjoyed seeing Steve Stephens, very talented. The Scottish illusionist (mmm don't think so) was entertaining too. And on our last night we had the “Beatles”, all very enjoyable. The dancers were well rehearsed and the singers on the whole were good. We spent several evening in the reflections bar/night club. The bar staff were fun, I even spotted a few dancing. The live band provided good music on the whole but they do seem to play the same music most nights. The DJ was happy to play requests when he had them in his library. They did play a lot of salsa music which is great if you have a partner to dance with. Having said all that the place was usually empty by 12.30 except for the diehards. And the staff even packed up around us one night, though it was after 2am. The average age of travellers was between 50 and 70. Another review said that most of the clientele are upper middle class. I'm not sure of that. Staff The staff are very attentive and always acknowledge you, lovely to see. The staff all appeared to enjoy their roles. Photographers The photographers were on the whole irritating, I'm not sure if they are a company Celebrity has a contract with or what.. I come from a retail sales background and have to say they were pushy. On our first day one jumped in front of us as we were disembarking saying, “this way ladies”, I actually thought they were part of the crew telling us where to go etc, when all she was trying to do was flog a photo. The pictures are very expensive too $20 a pop. Wow! Hard sell There is a lot of selling on board which unless you can switch off from it could distract from your cruise. I feel if Celebrity are not careful this could bite them on the bum. Shore excursions Very very expensive. On my next cruise I will do a lot more research about the ports we are to dock at. Obviously at some ports you are not allowed to get off and walk through and then I would certainly utilise the excursions offered. Not enough information is given about what is available at the ports, obviously they want you to choose theirs. The tours we went on were on the whole very good. The guy we had in Rhodes was excellent, he loved his job and telling people about his island and was happy to give you more than what you had paid for. We enjoyed the places we visited but another sea day after Santorini would have been good. I am already planning my next cruise and plan on going with Celebrity again. Read Less
Sail Date June 2015
We have just returned from our first cruise. We were recommended Celebrity by several friends. We chose this cruise because of the great ports of call. Whilst we had a wonderful holiday, I'm, not sure we will rush to do another. ... Read More
We have just returned from our first cruise. We were recommended Celebrity by several friends. We chose this cruise because of the great ports of call. Whilst we had a wonderful holiday, I'm, not sure we will rush to do another. The overall experience was good, but there were too many little grouses. The good: 1. Fantastic staff - almost always helpful, and friendly 2. Plentiful food 3. Large number of great stops 4. Cleanliness 5. Hygiene in eating areas The bad 1. Money - Celebrity's prime purpose on life seems to be to relieve passengers of large amounts of money. 2. Prices were inflated for everything. No bargains - the cheap items on offer were still overpriced, and trashy. 3. No consistency - too often, different people would give different information. 4. Few activities on sea days. A cinema would have been good, but Celebrity got rid of that to make room for more paying passengers. 5. Food in MDR average - better, and more plentiful in Ocean View diner. 6. Overpriced shore excursions. Similar, and cheaper elsewhere, eg via Viator. 7. Crap shows, except where entertainers specially brought in. We walked out of 2. Very disappointing. 8. Formal nights that were not. I had a tuxedo, and felt very overdressed on each of the 3 nights. No enforcement - many passengers did not even have a tie and jacket. If they want formal nights, then enforce it, and make an occasion of it. FNs were no different apart from very few people really dressed up, than any other night. Read Less
Sail Date May 2015
This was truly a great experience. I enjoyed every moment of this trip. The ship was clean and well appointed. The food was good and the crew was good natured and nice. I especially want to thank our stateroom porters, Budi and Roman. ... Read More
This was truly a great experience. I enjoyed every moment of this trip. The ship was clean and well appointed. The food was good and the crew was good natured and nice. I especially want to thank our stateroom porters, Budi and Roman. These gentlemen learned out names and our likes and dislikes. The room was always cleaned on a timely basis. We always had fresh towels. These gentlemen were top notch in everyway. Read Less
Sail Date May 2015
Cruised for the first time as a 25th Anniversary present to ourselves, and other than minor (really, really minor) issues, the cruise was great. We live in Orlando, and drove in to port the morning of the cruise, arrived early - and < ... Read More
Cruised for the first time as a 25th Anniversary present to ourselves, and other than minor (really, really minor) issues, the cruise was great. We live in Orlando, and drove in to port the morning of the cruise, arrived early - and < 30 minutes after stepping from the car we had embarkation mimosas in hand and were looking at the booths on deck 3. We'd been advised that cross-selling was more prevalent than it used to be, and it did seem that every corner had someone offering a dinner package, a drink package, a spa package, etc, etc; learning to say 'no' came very quickly. We did purchase a dinner package (one dinner at the Tuscan restaurant, 2 at Ocean liners), and we had no complaints or issues at either restaurant, EXCEPT that the MDR food was *almost* as good and no additional cost. Based on the food quality in the MDR, i'd have a hard time justifying the cost for the dinner package on a future cruise. Almost everyone we spoke with told us how 'brave' we were to make a Trans-Atlantic cruise as our first cruise ever - and we still marvel at that thinking. We had no time for boredom, always something going on; a show, a class, an auction, a drawing, meals...all great fun. Of all things, Bingo was disappointing. I'd be fine only playing 3 games a session if packages were, say, $20/person. But the packages were $40/60/80, and that's a bit pricey to play three games and leave - so that was a one and done experience. We were *slightly* disappointed in the karaoke songs options (lots of older music, which is fine considering the typical clients, some newer music) in that there were few musicals included (as in one - 'My Fair Lady' was the only one I find - no Phantom, no Cats, no Wicked, no other big name, recognizable musicals included; just seemed like an odd omission). The ship ported in Madeira, Gibraltar, and Alicante before disembarking in Civitavecchia. We took none of the ship excursions, and so cannot comment on their quality - but can say the pricing seemed high. In Madeira we walked the town and had a great time, especially after 8 days at sea 8-). In Gibraltar we accepted a cab tour from a gentleman standing at the taxi stand, and once a group was gathered (maybe a 15 minute wait), we took off and definitely got our monies worth. He was informative, funny, knew his material and was easily understood. In Alicante I had arranged a Vow Renewal ceremony through a local company, and we met at Castillo de Santa Barbara - beautiful site and all went very smoothly. DO NOT look for cabs at the Castillo though, they don't seem to wait around there at all; expect to take the elevator from the Castillo to the beach and find one there, although it's a short walk to port shuttle from that point. The entertainment was hit or miss, mostly hit for us. Jayne Curry was fantastic, and the highlight of the individual entertainers as far as we were concerned. The juggler/comedian Steve Carte was standard fare, without anything truly distinguishing his work from other juggler/comedians we'd seen busking in parks for many years now. The stand-up comedian lost us and we walked out when he presented a series of jokes (better performed and notably available on DVD and the internet) from Jeff Foxworthy and Bill Engvall. Comedians stealing material is nothing new, but not such high visibility jokes and scenarios. Gemma Louise Doyle joined the ship in Madeira when Jayne left, and we lost in that trade; Gemma's singing is mostly pleasant, but she has little stage presence and no connection to the audience whatsoever. If we'd not been sitting in the 2nd row we'd have left. The Stars of the Constellation preformed several shows as well, and several were VERY good (iHollywood and the new show Elyria), most were decent and (we felt) only one failed to live up to expectations. It was the fourth night at sea (can't remember the name or theme of the show) but the cast seemed tired or bored, and it showed in the performance - very rote with no energy. Later performances were much, much better 8-). Perhaps the timechanges affected them? Our room itself (inside cabin 9018) was fine; small as expected, but plenty for two people not spending hours awake in the room. Hallway noise was non-existent, and we never heard anything from other passenger cabins. It IS next to a steward pantry, which apparently has metal stairs in it - you can hear the occasional steps being taken. It's also beneath the spa, and seemed to have drains from the spa area passing the walls, so you had the occasional water feature sounds coming from the walls. We found it relaxing (although it probably encouraged the odd nighttime bathroom trip or two), but I'm sure there are pickier travellers for whom these sounds might be disturbing. Service was great, the crew friendly, the weather was all but perfect for the entire trip. We couldn't believe we were finally on a cruise, and now look to make it a habit. A BIG recommendation: when the ship is heading to a new area (not back to the embarkation port), DO have language classes for the end point of the cruise! Celebrity put on ONE one hour Italian class right at the end of the trip, and all the conversation we heard though this not only should be standard fare, it should have started day one and continued right through the cruise! Just a marvelous idea. Read Less
Sail Date April 2015
Traveled with a group of six adults. Had a great time. Ship was very clean and well staffed. Enjoyed the full day at sea. Lots of activities to participate in or just watch. Was a lot of fun just to watch. On board shows were just ok, ... Read More
Traveled with a group of six adults. Had a great time. Ship was very clean and well staffed. Enjoyed the full day at sea. Lots of activities to participate in or just watch. Was a lot of fun just to watch. On board shows were just ok, nothing spectacular but enjoyable. Food was very good. We did dined at the Tuscan grill that was awesome. One in our group did have a little of the GI problems on our last day. Cabin was good size and storage was not a problem. We stayed at the Bahia Mar hotel in Fort Lauderdale was nice for a pre cruise stop. Disembarking took a little longer than expected, but large group to go thru customs was understandable. Only one morning of rough sea. No sea band or patch needed. Read Less
Sail Date March 2015
Embarking was a breeze. We were in state room 6148, Penthouse suite. We could see our neighbors on the balcony as we walked up to the terminal so thought our room would be ready. As soon as we checked in, we were escorted to Ocean Liners ... Read More
Embarking was a breeze. We were in state room 6148, Penthouse suite. We could see our neighbors on the balcony as we walked up to the terminal so thought our room would be ready. As soon as we checked in, we were escorted to Ocean Liners as Michaels Club was having the windows frosted. I can totally understand that, over the course of the cruise we constantly saw people trying to look in. I am sure new cruisers were just curious as to what Michaels Club is. We had to wait quite a while to go to our suite, we later found out that was because they were doing some kind of tour of our suite, we saw the movie on UTube after the cruise. Once we entered and looked around the suite which was beautiful but dusty, we noticed there were no glasses other than the 2 champagne glasses for the sparkling wine. Our two bottles of spirits were not there either. There were four of us in the suite and only two towels and two bathrobes. Our Butler stopped by and introduced himself, told us if we needed anything, to ask him first and he would make sure it was taken care of. I asked for glasses, more towels and 2 more bathrobes. I also asked he explain how the hot tubs work, the sound system and automatic drapes. He just looked at me and said "push the buttons". If you have stayed in this suite, you know there are buttons everywhere. To cut a long story short, it took several requests. We finally called housekeeping who delivered the towels and bathrobes that evening and stocked the cabinets with glasses the next morning. I can honestly say our Butler was the worst I have experienced. I have had much better in a Sky Suite. We were told by the neighboring PH that they were tipping the Butler before he actually did anything and that's how they got what they wanted. I have always tipped according to the service I receive and no before. I feel I tip well for good service. We then started tipping him everytime we saw him for the next couple of days but honestly, things did not improve. We passed him several times and he did not even acknowledge us. One might think we were needy, the only thing we asked for were the towels etc. And breakfast in our room twice. Now as far as the service we received around the ship, we could not have asked for better service. Other than a few rude bar tenders, and not to us, only what I observed for other guests, as soon as they heard 6148, they were Johnny on the spot. We did not wait for anything, even though we expected to. Leo and his staff in Michaels Club were superb. They were so friendly and could not do enough for those of us fortunate to be in Michaels. It will make cruising without Michaels Club very hard. We ate at Ocean Liners the first evening, food and service was great. Sommlier one of best we have experienced. Second night was formal night, we have never done formal night before but my Son and his Fiancée wanted to do it so we did. We were invited to dine at the Captains table, ordinarily I we would have declined. Again, my Son etc. wanted to so we did. I found it to be a very nice experience, food was great, conversation never stopped. We were each given a photo of us all at the table along with a personal menu and a Rose for the Ladies. Our stops were Key West and Cozumel. Key West was the first day, been several times but a first for my Son. We took the trolley around the Island and hopped on and off at various sights. Beautiful weather and we have decided to go back when we can stay longer and experience the night life there. The next day was a sea day, we had not even toured the ship yet as embankment day was really busy. We ate lunch at Bistro on 5, not as good as I remember toured the ship and took a nice nap on the huge balcony. This was formal night. Cozumel, been several times but a first for my son. We took a private Jeep Tour and had Mirasol as our guide. I can not say enough nice things about her, she was fantastic. Great personality and such a good sense of humor. Fabulous day! We went snorkeling, went up the lighthouse, saw the crocs, did some site seeing and tequila tasting. We had so much fun! We ate in Blu that night. I felt bad for others because they were apparently making people wait but as soon as we said the magic 6148 we were seated immediately. Food was great as was the service. We ate alone as my Son had date night. They ate in the MDR and said the same. We had selected select dining, they too were seated immediately. Next day at sea, relaxing. My husband hit the casino, lost but he had fun doing it. The rest of us went by the pool and then back to our balcony. We tried to utilize our suite and balcony as much as possible but also wanted to experience the ship, we really needed a lot longer cruise. Every evening we went for cocktails and canopies in Michaels. The canopies were much better than we used to get in our suite on previous cruises. We also got a bridge tour on our last sea day. All in all, we had a great time and I still love Connie. The only downside was our Butler. Disembarking, well those VIP tags, I am not sure how I will ever be able to cruise without them. Leo walked us down to our bags which were in a special spot, straight to a dedicated line for immigration and right off the ship. Sad to leave but if you have to, what a great way to do it. Read Less
Sail Date February 2015
I had put off for years cruising, but finally bit the bullet. As we had nothing to compare to, here are the first impressions of the Constellation: 1) Food: the buffet for breakfast was awesome (how can you mess up breakfast?), lunch and ... Read More
I had put off for years cruising, but finally bit the bullet. As we had nothing to compare to, here are the first impressions of the Constellation: 1) Food: the buffet for breakfast was awesome (how can you mess up breakfast?), lunch and dinner were similar every day, without much ethnic variety. The Indian selections were superb. The beverage stations always were out of something, including cups. As to the San Marcos (sit down), the choices were quite limited and sometimes odd. Not very kid friendly. Interestingly, for formal night, there were most men without jackets, many in polo shirts and even shorts. So much for formal night- there wasn't anything special about the dinner, either, so not sure what marked it as "formal." The spa lunch was great. 2) Cabin space: quite tight for a family of four, but the balcony saved us. Bathroom amenities just ok. Very clean. Never had any fancy towels or decorations, seldom saw our attendant. 3). Pools; one (yes one) for everyone, and a smaller one that was heated for adults. 4 hot tubs in community pool. 4). Entertainment: this ship is grossly lacking in things to do for kids, particularly teens. When I spoke to the cruise director, he stated, "really? I think there is enough for them to do." If you count kids roaming the ship in a pack at night as an activity, maybe....the shows were OK, and included a magic show and a ventriloquist (very good). Other things to do? Not much is planned for those who stay behind when you are at port, in fact, the crew all leave, so many things are shut down. All in all, we had a good time, and we will probably try to find another ship that has much more to offer next time in the way of food choices and entertainment. Embarking and debarking was extremely easy and pleasant (we took off our luggage but really didn't need to as customs was quick). Read Less
Sail Date December 2014
The bottom line: my 6 years old daughter was crying when we were leaving the ship - and asked me to promise her that the next cruise will be at least twice longer... Now to details. We were warned upfront (including by Cruise Critics ... Read More
The bottom line: my 6 years old daughter was crying when we were leaving the ship - and asked me to promise her that the next cruise will be at least twice longer... Now to details. We were warned upfront (including by Cruise Critics reviews) that Celebrity cruises is positioned more to elder people - but it should be less relevant for European cruises especially during the summer school vacations. Indeed, the majority - over 70% to my assessment - of passengers of our cruise were closer to our parents' ages rather to ours (early 40s), and number of kids of our kids' ages (6 and 12) was counted in just few tens. I realize that cruises which are more family and kids oriented would offer even more activities and attractions appealing for us, and probably next time we will be looking for these more - but this does not mean that we didn't enjoy our cruise! Including kids clubs' activities. We chose this specific cruise mainly because of its itinerary and timing - and we enjoyed each and every moment! Especially we enjoyed the following aspects of our cruise: (a) embarcation and disembarcation processess at each and every port were extremely efficient (b) very friendly and helpful staff, giving a pleasant feeling at every corner of the ship (c) excellent food both at Oceanview Cafe and especially at San Marco restaurant (d) Gym and spa are excellent, especially helpful on see days but also good after busy port days. Couple of minor drawbacks: (a) Stockholm deserves much more than 7 hours we were given (b) Major activities and shows are too much oriented for the elder croud... Again, we didn't feel bored - but we were expecting for more... Details about the stateroom are given separately. Read Less
Sail Date August 2014
We wanted to provide positive and negative feedback after completing our Celebrity Constellation cruise 4/5/14 to 4/10/14 from Port Everglades. I hope this feedback will be helpful to potential passengers that choose to book on Celebrity ... Read More
We wanted to provide positive and negative feedback after completing our Celebrity Constellation cruise 4/5/14 to 4/10/14 from Port Everglades. I hope this feedback will be helpful to potential passengers that choose to book on Celebrity Cruises. Summary: We thought that Celebrity “concierge class” would be a step above the other cruise lines but this is NOT the case. Quite disappointing cruise to be honest. We’ve done 4 cruises (2 on Princess and 2 on Carnival) that ranged from 5 days to 16 days. Overall, we rate Princess and Carnival “higher” in all categories. Negative: 1. Poor quality main dining room service and mediocre food quality during the entire cruise. We had issues with the wait staff at table 312. In addition, Celebrity forgot the “special occasion celebration” for my wife and sister 60th birthday. I filed a complaint with the onboard Concierge (Lisa Alderton). She handled both of the problems in a very professional manner and provided a free upgrade to dinner at the Tuscan Grill (it was lovely). A small token that was greatly appreciated. 2. There were a number of food and beverage quality issues during the entire cruise. A small example… the daily canapés were awful so we stopped ordering. There were no condiments that could be ordered on the room service menu without hand writing in our request. There were no limes (only lemons) available at the bar for cocktails. Really? There are many more issues. I don’t want to go into more details but Celebrity Cruises should be embarrassed about the “product” that they sell and provide to consumers. 3. Photo sessions were lame… dreadful posing and so-so quality produced by the “professional” photographers. We had numerous photo sessions and chose to not purchase any photos. We’ve ALWAYS purchased photos on each of the 4 previous cruises. 4. The ship was launched in 2002 and refurbished in 2010 / 2012. The “older” ship design was not impressive. Upgrades and modifications performed after the original design left the ship confusing to maneuver. The small main foyer was a joke. 5. We will NEVER sail with Celebrity Cruises in the future. We will NOT recommend Celebrity Cruises to our friends or family. Positive: 1. Embarkation and disembarkation were smooth and efficient. 2. Concierge class cabin #8170 and #8172 on the aft of the ship were lovely staterooms. The balcony size and seating furniture were superb. 3. Dinner in the Tuscan Grill was wonderful. Additional per person price is $35.00. 4. The CruCon “special sale” that included the classic beverage package plus the cruise gratuities provided an outstanding value. These bonus items made the cruise tolerable.   Read Less
Sail Date April 2014
The ship was fantastic. Lots to do in the day time and evening. One negative is that people are allowed to smoke on balconies and it is annoying sitting on your own balcony smelling the smoke from others. The pools and hot tubs were great. ... Read More
The ship was fantastic. Lots to do in the day time and evening. One negative is that people are allowed to smoke on balconies and it is annoying sitting on your own balcony smelling the smoke from others. The pools and hot tubs were great. We upgraded to a balcony which was worth it for sure. The food was amazing and so was the service. There were shows every night as well as music in other areas. We were cabin 91676. Very accessible to pool and food. We did a snorkelling excursion in Key West. It was O.k. I have snorkelled a lot of places like Hawaii and other Carribbean islands so didn't have high expectations to begin with. Before going on this ship, I had only been on one cruise on Grand Princess. The food, services experience are very comparable I could say. Perhaps a bit higher scale on the princess. Read Less
Sail Date March 2014
For our eighth cruise, we decided to take a short get-away to a couple of places we hadn't been before - Nassau, Bahamas and Key West. We've been on five different cruise lines, but find Celebrity suits us very well. Tried the ... Read More
For our eighth cruise, we decided to take a short get-away to a couple of places we hadn't been before - Nassau, Bahamas and Key West. We've been on five different cruise lines, but find Celebrity suits us very well. Tried the concierge class this time - had done aqua class before. Both were good, although I'd likely try the aqua class again next time. Access to Blu for dining seems to add a bit of quality to the overall experience. Embarkation was quick and easy for both cabin classes. Found the food quality in the main dining room to vary quite a bit - sometimes very tasty, others pretty bland or overcooked. Cy and Ron were great waiters during the times we were lucky enough to get them (we had the "pick your own time" dining package). Dinner in the Tuscan was excellent, as was the sommelier Natasha. This was our first time with the Classic Beverage package, and we really enjoyed the options it provided to us. The room was nice and light, with reasonable storage capacity. The bath needed a bit of repair work, but nothing serious. Really appreciate that you can easily choose not to have your picture taken (over and over again). They don't push this as much as other lines, but offer it as an option to those who are interested. We chose to keep our luggage and use the walk off disembarkation early in the morning. It was quick and easy. If you don't have too much luggage to manage, this is a great way to exit quickly. All in all, Celebrity is a great cruising option that we'd highly recommend. Read Less
Sail Date February 2014
I am a single traveler, 45 years old, male, and usually willing to pay a bit more for superb service. The cruise was great, but there was nothing particularly "superb" about this cruise. My travel group consisted of 26 ... Read More
I am a single traveler, 45 years old, male, and usually willing to pay a bit more for superb service. The cruise was great, but there was nothing particularly "superb" about this cruise. My travel group consisted of 26 acquaintences in 14 cabins, ranging from AquaClass on Deck 9 to Deck 2 with a window. I was in AquaClass, cabin 9100, which was right at the bottom of the stairs, next to the cyber-cafe. Everyone had at least the Classic Beverage Package, and I was on the Premium Beverage Package. The best: The shower tower was wonderful Dinners at Blu were very nice, although not my typical preferred fare The Brunch in San Marcos was very good The worst: Cozumel felt like a depressed third-world country The bar staff was both understaffed and inexperienced The craps table was only open about half the posted casino hours The unexplained: Several AquaClass people didn't have a "pillow menu" in the cabin LGBT meet/greet was removed from the daily schedule and only reappeared when I questioned its disappearance Celebrity literature states that you'll be contacted by your spa concierge when staying in AquaClass. None of us were ever contacted by any spa concierge, in fact I felt like an outsider when I toured the spa on embarkation day. Yes, they asked if I'd be interested in a shave, but then it went downhill from there. I finally turned around and walked out.   Read Less
Sail Date February 2014
For at least 25 years, my husband has wanted to take a cruise, but having 4 kids, I could never financially see it happening. But the kids are now mostly grown up and out and it's just me and my husband, and it seemed now was the time ... Read More
For at least 25 years, my husband has wanted to take a cruise, but having 4 kids, I could never financially see it happening. But the kids are now mostly grown up and out and it's just me and my husband, and it seemed now was the time to give in to this cruising idea. Since I'm claustrophobic and had no idea how I'd do, we wanted to try a short cruise before embarking on a larger, more expensive itinerary. I made the arrangements, choosing Celebrity as I had read that they h.ave a 50ish crowd (we're both 50 somethings) and it's not known as a party boat (we're not big on drinking). I thought this would be a good match for us. Embarkation Day: Kind of a zoo. Very crowded, long lines (think Disney). I had forgotten to print our boarding passes, so it was a bit of a hassle looking us up on the manifest before being allowed thru security. Once passed security, we were directed to another line for actual check-in. That was a little more smooth and in no time, we were in yet another line to actually board. We were welcomed on board with a glass of champagne, but there was no direction as to where to go or what to do. Since we knew our cabin number, it seemed to us, we should find our cabin and drop off our carry-on suitcases. After a few wrong turns, we did manage to find our room. Our cabin steward was surprised to see us, but let us know it was okay to drop off the luggage and suggested we go downstairs to the buffet. When we got there, we noticed everyone else still had their luggage. It was probably an hour later that the announcement came that it was okay to head to your cabins. That's when we noticed helpful people ready to assist with directions to cabins. Everyone picked up their luggage and the place cleared out pretty quickly. No, we didn't look like inexperienced newbs at all. We headed on a ship's tour including the spa and I signed up for the Persian Garden - very worth getting the pass! Awesome relaxation. I particularly enjoyed it after a day in port. On the Boat: I thoroughly enjoyed cruise life from the get go. Being a family of 6 always meat that vacation was a condo somewhere, so I was still grocery shopping, cooking, cleaning, doing laundry - same thing as not on vacation, just a different location. Here on the cruise, I got to be on vacation just like everyone else! I loved it! Yay!!! I got to relax, rest, take it easy, just enjoy myself! My husband, not so much. He looked around and saw that the majority of people could be categorized as follows: old, fat, drunk or a combination thereof. He was very put off by it. I tried pointing out that we're not spring chickens ourselves, directed our eating toward the San Marco where people ate more the way we consider normal, but the drinking was harder as it was seemingly everywhere. He spent a couple of miserable days, then decided he needed to try and get over i. The comedian the first night was so horrible we walked out 15 minutes in to his show. We were dubious about going to the show the next night, but I'm glad we did. It was a great show. In fact, the shows got better and better the next few nights. Shore Excursions: We didn't preplan any excursions. The night before Cozumel, we went to the shore excursion desk, looked over the different trips and decided on the Jose Cuervo Tequilla Tasting Experience - a really wonderful excursion that I highly recommend. They do teach you how to appreciate not just the taste, but the sight, feel and even sound of tequila - much like fine wine. You also get a tour of an art museum that features native works and the tour guide gave us really good insight into Mexican culture. There are also replicas of several Mexican landmarks which are explained on plaques (which are in English). At Key West, we got off the boat with no plans, but ended up taking the trolley tour to orient ourselves to the island before heading out on foot to explore on our own. You can definitely get a great feel for the island in the time you have there. Immigration: This was done before disembarking at Key West. We were ordered to report to our muster station at 7:10 (Rendez Vous Lounge) where the doors were closed. We waited there for a few minutes with some other people thinking we were early and they weren't set up yet. Then some people came and left thru the doors to the promenade and didn't come back. Uh oh. Maybe we weren't early. We decided to do the same. What an eye opener!!! The line was long, really long, I mean REALLY LONG! It stretched thru the Rendez Vous Lounge past the martini bar and cappucino bar and back thru the casino and was headed toward the Celebrity theater! I was in shock and disbelief at the length of this line. However, once it started to move, it moved quickly, and really didn't impact our time in port. Customs: Like all good things, the cruise was over all too quickly and it was time to say goodbye to the ship and hello to Customs. Like Immigration, this is a really long line, but unlike Immigration, it does NOT move quickly. We were told to report to the Celebrity Theater and once there, realized that we were 2 of a thousand or more. We waited there for a while, probably 20 minutes or so, before they called our number. Then we got to head down to deck 3 to wait in line to get off the ship. Ten minutes later, we were exiting the ship into the cruiseport on the second floor. Here, we waited 10-15 minutes before going downstairs to get our luggage. Upon retrieving our luggage, we got to get in another line that weaved back and forth about 4 times before turning the corner to what we thought would be customs. In reality, it was more queue time. It weaved back and forth another 4 times before rounding a corner where the line split into 3 - one for each customs station. Get the picture? 2100 passengers on board, 3 customs stations. Yep, each station was handling about 700 people. It was an 1 1/2 hours total to disembark and hit the open air outside the cruise port. Outside the cruiseport was an organized chaos as not only our ship was dumping into this area, but the Crown Princess was also. It made for a lot of people, going in a lot of different directions, on a lot of different forms of transportation - private cars, taxis, shuttles, buses or their own car somewhere out in the lot. A Word on Claustrophobia: I had mentally prepared myself for a smaller space, so I was pleasantly surprised at how big our cabin actually was. Since a balcony cabin was out of our price range, I needed a cabin with quick access to open air. The insides on deck 11 are a great choice as they are literally seconds from open air. I also brought a small fan that we plugged in at night. Really helpful. Odd Discovery: Something I noticed on my cruise that none of my research had uncovered and you may want to note: Once you get away from the land towers, your cell phone may not keep accurate time. Even tho we only moved from Eastern to Central and back to Eastern time, and my phone always set correctly when on land, when we were out at sea, it was 5 hours off. Made no sense to me. Bottom Line: Will I do it again? Absolutely! I'll even take Hubby with me. Although I'll make sure we go with another couple who are experienced cruisers, because I think he needs that to get plugged in and enjoy cruise life as much as I do.   Read Less
Sail Date February 2014
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

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