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8 Helpful Votes
Sail Date: March 2016
Celebrity Constellation: Key West and Cozumel, 3/19/16 Intro: My first and only cruise with Celebrity was a few years ago on the Century. Although it was only two nights long, we had a great time. We decided that a longer trip would ... Read More
Celebrity Constellation: Key West and Cozumel, 3/19/16 Intro: My first and only cruise with Celebrity was a few years ago on the Century. Although it was only two nights long, we had a great time. We decided that a longer trip would be nice, so we booked a five night sailing on the newer and larger Constellation. Another factor that pushed us toward Celebrity was that they offer past guest benefits in their program to members of Royal Caribbean’s Crown and Anchor Society. Embarkation: My wife and I drove down to Fort Lauderdale on the morning of the cruise, it is about four hours down the Turnpike. We used Park-N-Go, as we always do at Port Everglades. Off-site parking can be hit or miss, but we’ve had good service from them over the years. The Constellation was pulled up to Terminal 4. I’ve cruised from there a few times, it seems to generally be used for small to medium sized ships. The crowds were not very heavy and check-in only took a few minutes. The ship: “Connie” is about 14 years old now, but looks very good for her age. Even at 90,000 gross tons she is a medium sized ship by today’s bizarre mega-ship standards. Being a fan of Royal Caribbean’s Radiance Class ships, I liked that the Constellation is of similar size and layout. It is easy to see that Celebrity and Royal Caribbean are sister brands as the ships share many design features. The pool deck has a good setup with two pools and four hot tubs. The Solarium is also a great area, I liked the sections on the sides of pool that are shaped like wide loungers for relaxing in the water. I enjoyed having drinks at the aft facing Sunset Bar and also the Reflections Lounge which overlooks the bow. Our Cabin: We stayed in #7040, an interior room on deck 7. It was in a forward side corridor, which was nice as there was very little noise in that area. The only guests walking through were staying in that hallway. The room itself had lots of storage and drawers. They provided bathrobes and a hairdryer in the room. Our steward did an excellent job with a morning cleaning and an evening turndown service. Day 1, Fort Lauderdale: After embarkation we had lunch in the buffet since the rooms were not yet open. I was impressed with the quality of the food, especially the pizza. Out of nearly sixty cruises, the Connie had the best pizzeria. I wish they would share the technique/recipe with their contemporaries at R.C.I. Later in the afternoon we went up to the gym. It is well equipped with modern machines with TV screens and multimedia inputs. I liked that they have free saunas in the locker rooms, but I wish they would have also included free steam rooms as well. The only steam rooms onboard are in the Turkish Garden which has a fee to use. For dinner we went to San Marcos which is the main dining room onboard. We chose anytime dining which always comes with pros and cons. You can show up whenever, but will likely have a short wait (they provide pagers to waiting guests). Reservations are available, but the popular times (between 6 and 8) book up very fast. We ended up going after 8 each night. The food and service were both very good. Day 2, Key West: One of the highlights of this cruise was the extended time allotted for the Key West stop. Most of my cruises that have gone there leave around 2 pm or earlier. We had until 5 pm which gave us more time to spend in town. We rented bicycles and rode to Fort Taylor. It is an interesting piece of history that can get overlooked with all of the other attractions on the island. The park also has bicycling trails and a beach which can all be used for the small entry fee. After the fort we continued riding around town, stopping at a few other locations before heading back to the ship. In the evening we attended the Captain’s Club reception in the Reflections Lounge. We met Graeme the Captain’s Club Host. Graeme is a really nice guy and great in his role. He was always walking the room chatting with guests and making everyone feel welcome. In the evening we went up to the Reflections Lounge where they have the nightly dance club. It is a good venue for it with a large dance floor and lots of seating. The bartenders took great care of us and everyone seemed to be having a good time. Day 3, At Sea: We hit rough seas during the night and it continued into the day. Crowds on the pool deck were noticeably less than is typical due to the motion and the dreary weather. But it was still a relaxing day, and I enjoyed spending some time at the pool bar after visiting the gym. I also visited the martini bar which sits off the atrium on deck 4. It has modern look, and a cool (literally) bar top that frosts over. The bartenders that work there are well trained “flair tenders” and their skills are impressive to say the least. We had a nice conversation with Graeme in the Captain’ Club. He has been working in the cruise industry for a long time, so we shared lots of stories about past cruises. When we returned to the cabin later that evening we were excited to find an invitation to dine with one of the ship’s officers on the following evening. We definitely looked forward to a new experience. Day 4, Cozumel: We slept in after another late night in the dance club, so we did not venture into Cozumel on this voyage. Instead we got our daily gym visit out of the way and relaxed on the ship. I spent some time at the Sunset Bar and also up on the pool deck. We had dinner in Blu with Julio Pena, the ship’s financial controller and Gabriela Stephens the International Hostess. They were both very friendly and outgoing. My wife is an accountant, so she enjoyed comparing notes with Mr. Pena. Gabriela was a very interesting person to meet. She fluently speaks four (FOUR!) languages, she assists the international guests with their needs and creates the ship’s publications in various languages. As an unfortunately monolingual American, this was very impressive. The dinner itself was delicious as were the wine pairings. Day 5, At Sea: The last day onboard was a fairly lazy one. After lunch in the buffet, I spent most of my time at the pool deck. We stopped by the Reflections Lounge for drinks and to thank Graeme for a job well done throughout the cruise. We had dinner in San Marcos one last time and spent our last late-night in Reflections. Entertainment: The onboard shows were decent for a shorter cruise. Rich was a good comedian, and the hypnotist act on the last night was funny. We also enjoyed the nightly Port vs. Starboard games in the Reflections Lounge. The live music was excellent throughout the ship. I liked that they had a rock band on the pool deck instead of the typical Caribbean island fare. Debarkation: Debarking the ship was very easy. There was a debarkation lounge in the Ocean Liners restaurant for Captain’s Club members, but we did not use it. The line wasn’t long for the gangway, so we just walked right off. We carried everything with us, so we were out of the terminal building in just a few minutes. A Park-N-Go shuttle was waiting, so we were quickly on the road and heading north. We had to make a stop at the Moonlight Diner for breakfast, as we always do in Fort Lauderdale. This was a great cruise. We really enjoyed the Constellation. The size of the ship was just right, and the crew was incredibly friendly and hard working. While the majority of our cruises will likely still be on Royal Caribbean, we will definitely be returning to Celebrity again. Hopefully next time we can try one of the Solstice Class ships, most of the Celebrity fans we spoke to said that they are very impressive. Read Less
7 Helpful Votes
Sail Date: January 2016
This was our first cruise on Celebrity. We booked this cruise because it went to Key West and it was the right week. We have cruised with Carnival in the past and we like Carnival. Celebrity is different. The atmosphere is more ... Read More
This was our first cruise on Celebrity. We booked this cruise because it went to Key West and it was the right week. We have cruised with Carnival in the past and we like Carnival. Celebrity is different. The atmosphere is more subdued. The passengers on this cruise were older and the ship appeared to be not as crowded. The officer's on the ship were more available and when you spoke to them, they would not only speak back but carry on a conversation. The food was excellent, the cabin and ship was very clean and it was kept that way. We loved the service and the food in the main restaurant, we also had dinner one night at Ocean Liners, the French Specialty Restaurant. The food in Ocean Liners as well as the service was excellent. Ocean Liners was well worth the extra expense. It was a great experience. The entertainment in the theater each night was wonderful! The performers were great, in a five night cruise there were 5 different shows. As far as privacy, the cabin stewards introduced themselves at the beginning of the cruise and seemed to appear out of nowhere when we returned to our cabin with our hands full to open the door for us. They also learned our pattern and cleaned our room when we were gone and never came in the room when we were in our room. There was also places on the ship that you could find that weren't crowded so you could just sit and read in quiet. Read Less
4 Helpful Votes
Sail Date: January 2016
This was our third Celebrity cruise, 2nd time on the Constellation and our 11th cruise overall. She was our first cruise in 2003. My husband and I are in our late 30's and took our two sons 4 and 6 along with my parents in there early ... Read More
This was our third Celebrity cruise, 2nd time on the Constellation and our 11th cruise overall. She was our first cruise in 2003. My husband and I are in our late 30's and took our two sons 4 and 6 along with my parents in there early 70's. We mainly chose this itinerary because it worked well with my older son's school schedule and we had been wanting to return to Celebrity for some time. We had been cruising Princess and Royal Caribbean the past few years. Embarkation was fine. We left on a Monday and I'm sure that helped. We took a taxi from our hotel and arrived just after 11 AM. No lines, everything well organized, and were on the boat by 11:30 AM. We had two interior Aft cabins on deck 8. We got interconnecting because of the kids. This worked out great. I highly recommend this. The kids get their own room and bathroom but you are connected with them and can easily keep an eye on them. If need be you can close the door. Once the steward unlocks it, only he can lock it again. The boat is in really good shape. They keep it up well. Only two times did I ever smell a faint sewage smell. I know other people have posted about this but it was faint both times and near a restroom so not uncommon. The pool area is nice but obviously does not have the kids areas newer ships do. However, we still used the smaller pool and the hot tubs a lot. Husband and I used the solarium pool and hot tubs too when the kids were in the kids club. All still very nice. My husband and boys also used the basketball court on the sports deck. Gym is smaller and it was crowded at times but we made do. Did not visit the spa this trip. First time our kids were able to take part in a kids club on any ship. They really enjoyed the fun factory. There was only about 50 kids on ship and they got a lot of one on one attention. Mostly we just used the night session from 7-10 P but a few times they went in the day sessions for an hour or two. They would get upset when we came to get them ! So its a good indicator of how good the program is and how well the staff are with the kids. We had select seating. On other ships when I have had this, you can still make a reservation to avoid getting the beeper and waiting. I like to eat between 7-8PM but don't want to wait, so we make a reservation. Never had an issue on Princess or Royal Caribbean getting at 7 or 7:30 reservation for select dining. However, the hostess told me the first night that the only do reservation for select dining between 5:30 and 6 and 8:30 or later. Found this a little annoying but not the end of the world. Just ate at 8:30 every night, a little later than we would have liked not the end of the world. In general the food in the Ocean View café was very good. I thought the buffet had a lot of choices and it was organized. Never saw them run out of ice, coffee, juice or anything like that. Only comment is that plates were slow to be cleared at times. We got burgers often from the pool side grille and they were great. The four nights we ate in the main dining areas I thought the food was good but not great. I agree with other posts that the selections seem to be limited. The portions were fine for us. When you eat 3-4 courses, it was the right amount. And the service was good and timely. Only issue we had was the Sommelier in our section. He was slow to come over and then would never bring us the bill for our wine. We did not have a package. One night we waited at the table after we were done eating to be honest and pay. The last night my husband got one glass and he never came back. We got up and left. I wasn't waiting around again. Since we cruised with celebrity in 2003, you can see the differences in service. The main dining room experience is not what is once was. However, I still think its on par or slightly above other cruise ships. We really enjoyed the martini bar. Yes, the drinks are pricey but they are really good and the guys at the bar put on a show. I do think the prices have increased but its inflation. We didn't get a drink package because with our kids on this trip, we no where drank enough even for the lowest tier package to be worth it. We might try it one time in the future. We made a reservation for Tuscan Grille and enjoyed that. The service was really good and personal. However, I'm not sure the $45 cover charge was worth it in the end. It was very good but not great. We did not eat at any other speciality restaurants and we were not Aqua or Suite class to access the other restaurants. Entertainment was again good not great. Two comedians that were pretty good. The house bands and orchestra were good. We liked Oceans 5. We did not go to the production show or the Supremes cover group they had. A little too old for us. Would have been nice to have a magician for the kids. Last cruise, princess had a great guy who did a kids show, I wish we had that this time. We played a little in the casino at black jack and in the end lost it all. No biggie, its gambling. My parents however did very well on the slots. In fact my dad said he never saw a cruise ship with such loose slots. Everyone around them was winning with them. By the end of the week he was up over $300. Bingo is getting to be a rip off. We always enjoyed this on past cruises but the minimum purchase is $39 , most expensive $59 and the jackpot does not need to go at the end of the trip. They are pocketing a lot of money off this. More needs to go back in to the winnings pot. Other items to point out: our state room attendant was great, every crew member we saw was very friendly, always smiled and asked how everyone was doing. The captain was very cool. He was witty and participated in the Liars Club game and crew vs. guest volleyball. In general I still think Celebrity is a really nice line. However, it does cater to an older crowd. Without the kids and people with other young children on the boat my husband and I definitely were 30 years younger than the average guest. And I expect more senior people on Celebrity. Doesn't bother us but I am pointing it out if this is something other people consider when choosing a cruise. Its not a party scene. I think celebrity has also cut back on the crew to guest ratio. This was very obvious from our 2003 cruise on celebrity. The activity staff is very small compared to what I remember it at. And not as many waiters and other attendants as in the past. We would still sail Celebrity again. Definitely want to try some of the newer ships. However, its not like it used to be and I definitely see why people are expressing that opinion. Read Less
1 Helpful Vote
Sail Date: December 2015
Summary: This is a very nice upscale cruise ship. BUT I had heard a lot of hype about how good Celebrity was and the reality didn't live up to the hype. There are other Cruise Lines which are superior to at least this one ... Read More
Summary: This is a very nice upscale cruise ship. BUT I had heard a lot of hype about how good Celebrity was and the reality didn't live up to the hype. There are other Cruise Lines which are superior to at least this one experience. However, it's a cruise - what could be bad? In what follows I don't want to sound too negative, but there were alot of issues Pros: - Food quality tended to be very good. - Breakfast served before 10AM included excellent waffles, french toast, and pancakes. - Entertainment was very good. - Ship was clean for the most part and the staff tended to be very friendly. Cons: - Embarkation was a mess. The ship left port at 4:00PM with a life boat drill scheduled for 3:15PM, and they didn't start embarkation until 12:00. The welcome aboard lunch buffet shut down at 2:30PM. The result was that many in our party did not make it on board in time for lunch. - When we got on board the ship at 1:30PM, the cabins were not ready. - One person's luggage went missing. It didn't show up until after dinner on the first evening. - One of the cabins had electrical problems. - One of the cabins had mold in the bathroom. - The cabins are some of the smallest I have ever seen on a cruise ship, and we have done extensive cruising. My wife has a small handicapped travel scooter, and we had difficulty getting it in the cabin. Once in it blocked the entrance and the bathroom. There was no way to store it. - We had a large party (12 people) with 6 cabins. The first night we were not seated together because they got the reservation mixed up. - Breakfast ended at 10AM promptly. There was an extended breakfast until 11:30AM, but it lacked several items. - Lunch was from 12:00 to 2:30PM. After that food service was shut down except for the hamburger and hot dog grill outside (nothing special), pizza inside (mediocre), and ice cream (very good). - Selection of food choices was limited. There were about 20% fewer items on the menus than I had seen on other cruise lines. There was a single vegetarian selection each night. - No lobster or filet mignon on the dinner menu. The dinner menu did have prime rib one night and rack of lamb another. - The breakfast at the buffet was missing several items. Although there is a poached egg station, they overcook the eggs so you end up with hard-boiled eggs benedict. There were no breakfast sandwiches. There is no tea or coffee service at the tables, you had to get it yourself. - There is an upcharge for almost everything. Besides the now common "specialty" restaurants, there is an upcharge for things like many room service items. They wanted $4.50 for a glass of orange juice, although other juices, tea, lemonade, and coffee are available for no additional charge. If you bought the liquor or the soda package, you have to upcharge to "premium" for items like smoothies. Movies in the cabin are pay per view (about $6). Read Less
4 Helpful Votes
Sail Date: December 2015
The Celebrity Constellation exceeded our expectations! This was our first cruise on Celebrity. It was a wonderful cruise with my family during the Christmas holiday. Our family just sailed on Holland America in March 2015 and had a ... Read More
The Celebrity Constellation exceeded our expectations! This was our first cruise on Celebrity. It was a wonderful cruise with my family during the Christmas holiday. Our family just sailed on Holland America in March 2015 and had a wonderful time. We are big HAL fans and wanted to sail them again, but this 5-night cruise fit our family’s schedule best. I heard great things about Celebrity before sailing with them. We were not disappointed. Our family has previously sailed on Princess (2x), Royal Caribbean (1x) and Carnival (1x) (we won’t cruise Carnival ever again). I tend to read many of the reviews on travel websites before making decisions, especially on Cruise Critic. I am fortunate to have traveled extensively my entire life. My family considers ourselves to be well-traveled, so we understand travel comes with both good and bad moments. I’m reminded when I read poor reviews and negative comments that many times those are from travelers who have unrealistic expectations or are not seasoned travelers who are unable to appreciate the true adventure of travel. The negative reviews I read on here about the Constellation and/or Celebrity were unfounded. The Celebrity Constellation, “Connie”, is a beautiful ship that is very well maintained! The ship is elegant and sophisticated. The Constellation feels like a luxurious, classic, smaller, and traditional ship. The foyer is beautiful and included special holiday décor. There were several public areas decorated for the holidays. Christmas music played all over the ship, including in the buffet. You didn’t forget it was the holidays! The public spaces were always immaculate. The elevators were quick and clean. I was pleased to see how well the crew maintained the public areas and dining spaces considering this sailing was sold out with many families onboard. The crowd was very diverse. This was a holiday cruise, so there were many families onboard. The clientele was chic and well dressed. It is clear Celebrity, like Holland America, caters to a more educated and well-traveled clientele. Very stylish set of passengers. The captain is WONDERFUL! He is engaging, personable, and funny! The crew was always polite and spoke to you. The crew was very, very helpful and kind. The captain and crew made this holiday cruise special for all the passengers. We were in cabins 9162 and 9160 in the Concierge Class. These are both aft cabins. We’ve never sailed in an aft cabin before. WOW! They were amazing. The views were spectacular and the large balconies were an unexpected surprise. We thoroughly enjoyed our balcony the entire cruise. We booked this cruise two weeks before we sailed. Travel agent snatched up these two cabins since few cabins were left. I would say book Concierge Class to have access to the aft cabins. We recommend staying in aft cabins on levels 8 or 7 to avoid some of the noise from the Sunset Bar. There was some noise in the mornings and late afternoons of chairs moving, but it wasn’t excessive or disruptive. The cabin was spacious. The bathroom was a nice size, including a good size shower. The linens were nice. Lots of storage and plenty of closet space. Our cabin stewards were Darkham and Nickola. They were incredible and very, very helpful! Two of the best we have had cruising. The cabins were always clean. The stewards were kind to honor requests for ice and shoe shine services. Fresh fruit was also in the cabin each day. We ate only in the MDR for dinner. The specialty restaurants seemed almost empty the entire trip. We chose Select Dining. Celebrity just initiated “evening chic” that allows passengers to decide how best to dress on the “dress up” night. It was nice to not have to worry about a tie, but most passengers were dressed well every night. Evening chic had a range from dress shirts and slacks for men and dresses for women to even a few tuxes and cocktail dresses. Most people were in smart, business casual. We enjoyed Cedric and Angel as our headwaiters at different tables in the MDR. Olga was an amazing assistant waitress and was one of the best we have ever had on a cruise. She and Angel both remembered our special requests the next night we dined with them. The MDR hostesses were helpful and pleasant, despite stressful times helping guests with reservations. The MDR manager was attentive and even made his rounds with the executive chef one evening. The food was very good. Again, the bad reviews you see seem to be from passengers I believe don’t have realistic food expectations for large dining experiences. The food always was well-presented, good temperatures, and delicious. We had one slow service night, but the other nights were great. Not every meal was 5 stars, but overall we were pleased with the food in MDR. When we didn’t order room service for breakfast, we ate in the Oceanview Café. It was always nice and clean. Very attentive crew. Buffet has lots of food options. The hot food options at lunch were always delicious and varied. Good ice cream and cookies! Burgers by the pool were not good. The entertainment on the Constellation was good. The production quality was professional, but a couple of singers struggled. Peter Fisk (guitarist) and Flying Colors Duo (singer & guitarist) were great musicians. We enjoyed a special holiday production on Christmas Eve afternoon that included a special singing from the kids in the Fun Factory. Santa even made a special appearance on Christmas morning! We enjoyed Kathleen and the Saints in the Rendezvous lounge and enjoyed watching the dancers. The band even dedicated one night to Christmas music. Rendezvous is also one of the few places to have happy hour (4-6 p.m. and 10 p.m.-Midnight). Best wine price at happy hour was $5.00 vs. $9.00 for comparable wine at other bars. The pools were nice and usually full. There were plenty of chairs. The Sky Deck on the bow of the ship has a wonderful view and tends to be a nice and quiet spot. There are also nice chairs and sofas in the pool and solarium areas. They go quickly, but usually have plenty of openings late afternoon. The pool always had music, including live music or a special DJ. Not too loud, but gave the atmosphere a fun vibe and kept it “chic”. The DJs on the ship did a nice job, especially with music in the foyer in the evenings. The Reflections Lounge has a TERRIFIC view, but very underutilized during the day. We spent an hour or so during our days at sea playing card games there, but no one was there. The lounge is a fun spot at night for special group games and dancing. The library was nice, but small and not utilized much. The spa has lots of options, including the wonderful Persian Gardens ($79 cruise pass). The Solarium is very nice. Pool is hot, but relaxing and quiet. The fitness center was a good size with a few classes. There is plenty to do onboard. The daily list of activities is varied and diverse. Lots to do. There was a variety of evening entertainment for the family and even a few adult only events late in the evening with comedians and an acrobatics routine. The acrobats were featured in several of the evening shows. They were AMAZING! I need to commend Celebrity for offering a non-denominational Christmas Eve service and a Midnight Mass. The non-denominational service started at 10:30 p.m. and held in a large conference room. It was standing room only. Very nice service and made it a special Christmas Eve for our family. It was nice to not have to sacrifice our holiday service tradition onboard. Celebrity really did a great job making you feel the Christmas spirit. A small crew went caroling around the ship the evening of December 23. There was a large Christmas caroling sing-along in the Grand Foyer on Christmas Eve. It was packed full of passengers and crew signing. Very, very fun and a nice holiday touch. Everyone needs to experience Christmas at sea and in the warm, sunny, beautiful Caribbean! We did the Cozumel island tour (Mayan ruins) that was only 4 hours. It was ok. We did our own excursion in Key West. We bought the Old Town Trolley Tour to ride around the key and see the Southernmost Point and other Key West sites. On disembarkation day, we left our cabin at 8:30 a.m. to go and wait in the Cellar Masters lounge (Concierge Class dedicated waiting area). They had coffee, tea, juice, and some pastries. We ate in the Oceanview Café prior to coming to the lounge. They annouced around 9:00 a.m. that all non-Celebrity transfers could disembark. We left shortly after around 9:10 a.m. and were in our car around 9:50 a.m. Very easy, especially since we had an immigration process at Key West before sailing to Ft. Lauderdale. Our family will definitely sail Celebrity again. We found ourselves comparing Celebrity to HAL. There are pros and cons to each. I will add a forum posting to offer those comparisons. I will also add a forum with some tips for this cruise. We still prefer HAL overall, but have narrowed our cruise preferences down to only two cruise lines – HAL and Celebrity. They are the absolute best. Very comparable experiences with service as a top priority. It is clear Celebrity is focused on a high quality experience. We thank them for making our family’s 2015 Christmas one to remember. Read Less
2 Helpful Votes
Sail Date: December 2015
Fourth time, at least, on this ship. Good food, warm very pleasant pools which were dirty, beautiful ship in need of maintenance. Cabin lovely, spacious as ever. Security and guest relations staff downright creepy. They confiscated radios ... Read More
Fourth time, at least, on this ship. Good food, warm very pleasant pools which were dirty, beautiful ship in need of maintenance. Cabin lovely, spacious as ever. Security and guest relations staff downright creepy. They confiscated radios which belong to my family, despite having no cause to do so as they were not on the prohibited item list. They made false allegations of causing interference, and demanded that our family allow ship staff to browse thru our luggage in our absence. Many passengers said all they wanted to do was get off this ship as soon as they could. Celebrity management and staff do not believe their passengers' factual statements nor are they interested in accommodating them. When passengers assert their rights in the face of Celebrity's curious behavior, celebrity staff retaliates. If you value your liberty, property, family, peace of mind: do not book a Celebrity Cruise. Read Less
1 Helpful Vote
Sail Date: December 2015
We enjoyed our first Celebrity experience. Been on dozen cruises since 2011 - Carnival, Royal and Princess. Ship was in good shape---yes you can notice the minor things if you want but it seemed well kept up. Loved the food, drink ... Read More
We enjoyed our first Celebrity experience. Been on dozen cruises since 2011 - Carnival, Royal and Princess. Ship was in good shape---yes you can notice the minor things if you want but it seemed well kept up. Loved the food, drink package, and service. Entertainment was decent (live band Ocean 5 was great)...production shows typical cruise stuff. Outside entertainers were good. Embarkation was fast and smooth - debarkation was crazy for self-assist. Will do Celebrity again if the price/value is right! Read Less
Sail Date: April 2015
After reading so many of these reviews, I was terrified to go on this ship. I had the lowest expectations and was preparing myself for the worst. The experience I had on this boat was the complete opposite. Embarkation was easy. We got ... Read More
After reading so many of these reviews, I was terrified to go on this ship. I had the lowest expectations and was preparing myself for the worst. The experience I had on this boat was the complete opposite. Embarkation was easy. We got to the port around 10:30 AM right off a flight and we were able to begin the boarding process. We did not board the ship until around 11 AM. Upon entering the ship, we were all greeted with mimosas or champagne. Our rooms were not available yet so we went to the Oceanview Cafe for some lunch. From the reviews, I heard that the food was terrible. Every single thing I had on this cruise was absolutely delicious, even the buffet. The lunch buffet consisted of a carving station, a cheese station, a pasta station, pizza, asian food, desserts, and much more. There was never a shortage of food and the lines to get items that required a line moved very fast. The breakfast buffet contained the usual food, with an omelette station and even fresh lox for bagels. When we got to our stateroom on deck 2, we were pleased to find it in good condition and clean. There is plenty of storage and the bathroom is spacious. We had one double bed with two beds that folded down from the ceiling and there was still room to move around. We chose to do the early seating of dinner in San Marco, which began at 5:30 and not 6 (a small adjustment for us). Our waiter and assistant waiter were lovely and very knowledgable about the food choices. There were many choices each night and they were all spectacular. Most notably, the lamb shank in phyllo dough was the best meal of the trip. Our waiter was very accommodating and brought our food out quickly. We ate dinner here every night and were never disappointed. As for things to do, there was usually entertainment around the pool from 11-3 on sea days. This allowed me to lay out on the top deck quietly for a few hours and then I was able to watch all the activities by the pool. At night, there was also entertainment, but the big shows were nothing to write home about. One I even left in the middle of. Jayne Curry (a singer with her own show) was the highlight of the cruise. She has a powerhouse voice much better than anyone I've heard on a ship and a hilariously blunt personality. She did a night show and a matinée, both of which were spectacular. No matter what your tastes, there was also something you could be doing. I found no problems with the staff or crew of the ship. They were all very friendly and cared about their jobs. The ship was always being cleaned and being well taken care of. The ports (Key West and Cozumel) provided more than enough opportunity for excursions and gave us ample time to spend on the islands. At the end of the trip, disembarkation was easy as well. Being so scared to go on this cruise, I was pleasantly surprised. It is an older crowd, but there are also kids and teenagers mixed in. If you need the hustle and bustle of Carnival and Royal Caribbean, this isn't the ship for you. But if you like options (but not too many) with the opportunity for downtime, this is perfect. I would highly recommend this cruise to anyone. Read Less
1 Helpful Vote
Sail Date: April 2015
We are a family of 4 and cruised on the Constellation April 4, 2015. The ship was great. Well Maintained and the kids clubs kept my 11 and 14 yo children happy. Recommend the drink package. The rooms are small, but our veranda made it seem ... Read More
We are a family of 4 and cruised on the Constellation April 4, 2015. The ship was great. Well Maintained and the kids clubs kept my 11 and 14 yo children happy. Recommend the drink package. The rooms are small, but our veranda made it seem bigger. We booked our next Celebrity cruise while onboard. The entertainment was good, but we didn't go to all of it. getting on and off of the ship was a breeze. Celebrity does it better that the others that we have sailed. Read Less
1 Helpful Vote
Sail Date: April 2015
In my personal opinion, the best reason to book Celebrity Cruises can be summed up in two words. First word: Jayne. Second word: Curry. Jayne Curry is a phenomenal entertainer with a clear, powerful, pitch perfect alto voice, a warm stage ... Read More
In my personal opinion, the best reason to book Celebrity Cruises can be summed up in two words. First word: Jayne. Second word: Curry. Jayne Curry is a phenomenal entertainer with a clear, powerful, pitch perfect alto voice, a warm stage presence and is a true Funny Gurl (read her highly entertaining blog for the reason for the unusual spelling). Ms. Curry can take a lyric and wring as much emotion from it as could Judy Garland. She appears to be a totally grounded, down-to-earth entertainer with enough droll wit and humor to fill an auditorium. And her speaking voice is gorgeous; very resonant, relaxed, sincere. If her agents are not marketing her for voice overs they should send out demo reels immediately. I have just written Celebrity to suggest they make her their spokesperson. Also, Celebrity should provide this treasure with ground transportation (taxis) and not ask her to pay for it out of her own pocket. We were travelling with a group of seven: my husband and myself, our two grown daughters, one son-in-law and two grandchildren. We booked three rooms for a five night trip on the Celebrity Constellation leaving 4-4-15 from Ft. Lauderdale with stops in Key West and Cozumel. Every Celebrity crew member could not have been friendlier and more professional. Several even remembered my Granddaughter’s name and would bring her cookies. You could tell each employee had been exquisitely trained. The rooms were clean and used storage space most efficiently. The food was consistently excellent. The pool is quite small. I’m not sure this particular ship would be best for older teens unless Jayne Curry was performing and then they would just have to grin and bear it if they were travelling with me. The entertainers in addition to the incredible Jayne were all good but there was one glaring exception: the children’s show on the final night of the cruise was abominable. I’m not referring to the performers. They were on a par with theme park talent. It was the writing that wilted all comprehension. Our group felt that the writers of this disjointed show must have spent three days straight downing martinis in the martini bar. We could hear them claim “we’re so drunk let’s just grab a song here and a song there, throw them all into a story that defies reason, add glittery scenery and no one will notice!” We noticed and are forthwith issuing a plea to Celebrity – rewrite that ghastly show! Read Less
Sail Date: March 2015
I have cruised over a dozen times RCCL, Princess and Celebrity. We wanted a cruise over our daughters spring break and it was between this one and a Princess. We booked the Constellation, despite the poor reviews. I tend to think most of ... Read More
I have cruised over a dozen times RCCL, Princess and Celebrity. We wanted a cruise over our daughters spring break and it was between this one and a Princess. We booked the Constellation, despite the poor reviews. I tend to think most of the posters are the negative people hence I decided to post a true picture. Food very good, entertainment cruise worthy, ship beautiful, veranda room very nice, mixed crowd diverse and friendly, crew outstanding. Ports of call Cozumel and Key West great time at both. For the exception of the unfortunate Carnival ship that lost all power, I do not see how you cannot have an enjoyable time on a cruise. Highly recommend the Constellation and enjoy your trip! Read Less
1 Helpful Vote
Sail Date: March 2015
This was our third cruise, first time on a Celebrity Cruise. The reviews scared us, but we went in with a neutral attitude and were truly blown away with the service from this cruise. We are a family of four: 2 adults and 2 elementary ... Read More
This was our third cruise, first time on a Celebrity Cruise. The reviews scared us, but we went in with a neutral attitude and were truly blown away with the service from this cruise. We are a family of four: 2 adults and 2 elementary school-aged kids. We arrived around 1 pm and was on the ship within an hour. We had forgotten our paperwork at home, and they helped us to get checked in with no problems. We were concerned when they put our credit card number on our kids' seapass (one kid has no concept of money), but they told us that on board, the guest relations would remove the ability for our kids to be swipe-crazy, so it was resolved. [One family forgot to remove that ability, and their daughter bought $600 worth of goodies before they found out.] We tried the Oceanview Cafe (buffet) and the Main Dining Rooms, and both were excellent. In the main dining room, they treated us like royalty, as our server was both professional and entertaining, making us laugh every night. Spa Cafe was simple but delicious. It's tucked away, so we think several people didn't see it. The food there was excellent and provided a lot of organic, diet friendly options. We tried the food there every day. Celebrity had a great mix of different foods to try each night. On formal night, they did have lobster tail, which was simply delicious. We remembered the best kept secret of eating free pastries in Cafe El Bacio without needing to order a coffee. Those desserts were even better than the ones in the dining rooms, as they were fresh and just melted in the mouth. Each day, they changed the pastries around, which kept our waistlines from shrinking too much. We ran into the cruise captain a few times. He was always friendly and full of laughs. We're glad that Celebrity had the staff come and chat with the guests. One day, we had to do a photo scavenger hunt with the kids, and we had to shake hands with the officers and give high fives to the workers. Every worker that we asked to help us was more than happy to oblige. We never ran into a complaining worker. This particular week, our entertainment included the Osmond brothers, so everyone was really excited to see them. They actually were on the cruise for their fans, but in the end, they decided to put on an impromptu performance, and people were blown away at their humor and talent. The other performers: comedians and singers were all excellent. In comparison to our past cruise with Carnival, Celebrity's performers were much more professional and had "WOW" factor. The lido deck always had loud music playing, and the activities director had several pool activities going on everyday. It was the fun place to be, but we enjoyed the quiet corners of the ship. The kids' program Kids Korner was pretty good. It was spring break, so we could tell that by the end of the week, the kids director was getting worn out. Still, our 8 year old wanted to be there 24/7 because it was fun with all of their programs: super hero night, pirate night, etc. Our 10 year old said the program was "OK" because it didn't follow the schedule, and it got crazy a few times. She did ask to go back, though, so it was not THAT bad. I appreciated that they did have some entire family programs like Family Bingo and Family Scavenger hunt, and they actually gave out nice prizes! We won a few things. We didn't book our excursions through Celebrity, but we did enjoy our ports at Cozumel and Key West. The fitness center was a little cramped. On the first day at sea, the entire place was packed out. We had to wait a little bit to run on the treadmills, but it wasn't too bad. Just crowded. The fitness bathrooms were not as nice as Carnival's which had individual fancy shower stalls and dressing rooms to use. The shower stalls were very small, and the lockers were difficult to use. Several people couldn't figure out how to use the lockers, so the attendant was constantly explaining how to use to the lock. We took advantage of the Thallasotherapy pool for adults. It's like a huge hot tub to just relax in. We tried the hot tub next to the pool, and the hot tub was no good. Other couples saw us try both and so they got out of the hot tub and joined us the pool which they all agreed was so much better than the hot tub. It was just so relaxing. The library was a bit of a disappointment. Most of the books have been picked over. Nothing of interest was there. People that came to use the library used the chess board to play games. It was connected to the iLibrary upstairs where people could use Apple computers. We spent time just watching the waves on the outside decks. Several times, we saw flying fish. And once, we saw a large shark swimming by. It was just nice to watch the ocean waves. Overall, we really did have an excellent time. We were glad we didn't let the complaining reviews keep us from enjoying our trip. We think Celebrity was top notch. It was truly a wonderful and relaxing vacation for the entire family. We went home relaxed and ready to take on the world again. Read Less
Sail Date: March 2015
This was my 10th cruising experience. My husband, myself and our 18 yo son went on this cruise this past month. The ports were awesome and weather great. Celebrity had sold 900 of the 2100 tickets to spring breakers, most from FL ... Read More
This was my 10th cruising experience. My husband, myself and our 18 yo son went on this cruise this past month. The ports were awesome and weather great. Celebrity had sold 900 of the 2100 tickets to spring breakers, most from FL schools. It turned out to be students from frats and sororities from FL colleges. The entire ship became party for the spring breakers. The dining room was full of rude loud curses from the frat boys and the staff had no control of them. The captain made many announcements regarding the behavior issues but nothing else was done. There was vomit on decks the staff had a tough time keeping up with esp in mornings. I had made a complaint during the formal night when the table next us broke out in a fight of f words. WE were told that we would be compensated for the drinks. A relationship manager by the name of Morgan for Celebrity took weeks to get back to me, put me on hold for extended periods of time then without a real apology said we don't compensate for that sort of stuff. No more celebrity cruises for me. Read Less
2 Helpful Votes
Sail Date: March 2015
My wife, myself and daughter booked the March 7 cruise from Ft. Lauderdale to Key West and Cozumel. We have sailed frequently with Royal Carib/Celebrity and are all members of the Captains Club so we were expecting Celebrity's normal ... Read More
My wife, myself and daughter booked the March 7 cruise from Ft. Lauderdale to Key West and Cozumel. We have sailed frequently with Royal Carib/Celebrity and are all members of the Captains Club so we were expecting Celebrity's normal upscale adult cruise. Instead, what we got was the cruise from Hell, spring break in Cancun removed to the Constellation, anarchy on the high seas. It was a complete disaster. On a ship that held 2000 passengers, Constellation, without warning to its regular, loyal cruising clients, booked passage for another 1000 screaming, out of control college maniacs who basically took over the ship. You could not get to the bars or the swimming pools which were wall to wall drunken students from 10 am in the morning until 7 at night. The ship was vandalized, at least one student put in the brig for the duration, a couple removed from the ship in Key West, and some detained for running naked through the halls on a family ship! At one point, they even took over one of the bars and began dispensing alcohol to their underage friends. The crew made a perfunctory early effort to control things but eventually gave up and seemed to join the party! As a result, 1000 loyal repeat clients were basically held hostage for six days to the Vandals and Visigoths running wild. And as an added result of the bacchanalia, the sanitation of the ship went to hell. The pools were completely drained at least once. Despite this, my daughter came down with a viral illness that, after two doctors and a specialist, was traced most probably to the unsanitary pool condition onboard the ship, She spent two days of her 21st birthday vacation in complete misery. After returning, I joined her in this condition, though not as seriously. I blame Celebrity for this, not the kids. Kids will be kids, especially on spring break. But they did not belong on Celebrity. Or, if it was Celebrity's choice to book Cancun on the High Seas, it should have been clear that this is what the nature of the cruise would be. Booking those kids on an upscale family ship normally populated by sane adults and children with no advance warning amounted to nothing less than a betrayal of Celebrity's loyal clients and we will not soon forget it. It will be a long time before we return if, in fact, we do not sue Celebrity for gross negligence, breach of contract, misrepresentation, willful endangerment, and failure to maintain required sanitary conditions. Bottom line : Don't deceive yourself. Celebrity may portray itself as an adult and family-oriented, upscale cruise line but it won't hesitate a minute to sell out its returning, regular clientele to make another dollar. And NEVER, NEVER take a cruise during spring break unless you are a college student or someone in their second childhood. It is HELL! Read Less
Sail Date: March 2015
Like the size of ship, not so gigantic. Cabin was fine wth veranda, prompt attention by steward and friendly staff. As usual, the coffee bar was great! Room service prompt and a friendly call alerted us it was on the way, nice touch. ... Read More
Like the size of ship, not so gigantic. Cabin was fine wth veranda, prompt attention by steward and friendly staff. As usual, the coffee bar was great! Room service prompt and a friendly call alerted us it was on the way, nice touch. Embarcation was fast and easy as were on and offs for ports, and emigration check as well...very smooth. Seemed at times not enough staff at martini bar or rendezvous bar, or casino ...after awhile more staff was shifted here. Sometimes appeared staff was not as friendly as should have been due to this.... I found that the lack of any informative lectures was a negative for me....coral reefs, the history of Cuba or Mexico, the marine life in the area, a presentation by ship crew as on other cruises....there was nothing. The daily entertainment was good, Jane Curry was excellent. Trivia was fun. The string trio, and electric violin performers were outstanding. Buffet was consistently good, and service here also good. Main restaurant food was average, not bad...and the short ribs were very good one night. It just seemed to take a longer than usual time to complete meal whenever we ate there. Overall ship public spaces were very clean, well appointed. We enjoyed excursions in Cozumel at the Myan ruins, and touring Key West....don't forget to buy vanilla in Mexico! Captains announcements were informative. On sea day I visited the hair salon and received prompt attentive service, very relaxing. Ample deck space to walk, read, or just sit and enjoy view, pool area busy and well maintained. A very relaxing time overall.   Read Less
Sail Date: March 2015
This was our first Celebrity cruise. The only other cruise we have done with kids is Disney. We had a nice trip and the kids enjoyed it. I don't know if we would book Celebrity again with kids unless we got a a great deal, due to the ... Read More
This was our first Celebrity cruise. The only other cruise we have done with kids is Disney. We had a nice trip and the kids enjoyed it. I don't know if we would book Celebrity again with kids unless we got a a great deal, due to the low amount of activities for kids. >THE GOOD: -My 5yo and 6yo girls loved the Kid's Club, in fact the 5yo was begging me to go most of the trip. I think since there was not much else to do on the ship they wanted to go there constantly during the at-sea days. Unfortunately, my 9yo boy did not like the kid's club as much, so he hung out with us more. My son enjoyed the basketball court and the ping-pong table. -We had a great day in Cozumel. We took a taxi to the Paradise Beach Club for the day. It is a very family-friendly beach club with lots of inflatable toys/slides. It is $3/pp to enter, which includes beach chairs, umbrella and $12/pp to use all of the slides, kayaks, etc. The kids had a great time. We had lunch there, which was pretty good. Overall a great and inexpensive way for a family to enjoy Cancun. -In Key West we did the trolley tour and the Butterfly Conservatory on our own...the kids absolutely loved it! -We got 2 side by side balcony rooms. I highly recommend having the balcony...it really makes it fun. It would have been better if the rooms were connecting and we were very upset that even the balconies did not open (on most cruises they do)...my husband and son slept in one room and the girls and I slept in the other. There was lots of space for storage and the beds were comfortable. We brought our own waters and wine and had the mini bars emptied out to use the fridge. >THE BAD: -There were a lot of "Spring Breakers" on our cruise. Large groups of them that seemed to know each other...maybe sororities/fraternities. The pool scene was like out of a movie of Spring Break. Some hard core partying going on. It just wasn't an appropriate place for young children at times. We did not book Carnival for this reason but I thought Celebrity would not have as many partiers. I can only imagine what Carnival was like last week, because the crowd on Celebrity was pretty crazy. The older folks were able to escape to the Solarium, but we could not do that with young children. -Service was spotty. Many of the staff seemed grumpy and not happy to help with simple requests. Often I had to ask 4 or 5 people to get an answer to a simple question. Especially bad were the hosts in the dining room. The whole system of seating people was pretty disorganized. -We really missed having a movie theater on board. Overall, there was not a ton to do onboard. Not many activities. >Other info for those traveling with kids: -There is a kids menu in the main dining room with all the standards...pasta, mac-n-cheese, grilled cheese, chicken fingers -There is a charge for kids club during certain times of day (Nights and port days) -BRING GOGGLES!! The salt water pool really bothered the eyes of my kids. we had to buy $20 ones in the gift shop (aaargh). -The face paint they used in the kids club was impossible to get off. It did not come off with baby wipes, I had to scrub and scrub their faces. This was an unpleasant experience. I did tell the staff, so hopefully they will use a different type of facepaint. -The cookies in the cafe on deck 4 are free and my kids loved them. They also loved the ice cream station in the buffet. Hope this helps those traveling on the Constellation with kids! Read Less
Sail Date: February 2015
Embarking was a breeze. We were in state room 6148, Penthouse suite. We could see our neighbors on the balcony as we walked up to the terminal so thought our room would be ready. As soon as we checked in, we were escorted to Ocean Liners ... Read More
Embarking was a breeze. We were in state room 6148, Penthouse suite. We could see our neighbors on the balcony as we walked up to the terminal so thought our room would be ready. As soon as we checked in, we were escorted to Ocean Liners as Michaels Club was having the windows frosted. I can totally understand that, over the course of the cruise we constantly saw people trying to look in. I am sure new cruisers were just curious as to what Michaels Club is. We had to wait quite a while to go to our suite, we later found out that was because they were doing some kind of tour of our suite, we saw the movie on UTube after the cruise. Once we entered and looked around the suite which was beautiful but dusty, we noticed there were no glasses other than the 2 champagne glasses for the sparkling wine. Our two bottles of spirits were not there either. There were four of us in the suite and only two towels and two bathrobes. Our Butler stopped by and introduced himself, told us if we needed anything, to ask him first and he would make sure it was taken care of. I asked for glasses, more towels and 2 more bathrobes. I also asked he explain how the hot tubs work, the sound system and automatic drapes. He just looked at me and said "push the buttons". If you have stayed in this suite, you know there are buttons everywhere. To cut a long story short, it took several requests. We finally called housekeeping who delivered the towels and bathrobes that evening and stocked the cabinets with glasses the next morning. I can honestly say our Butler was the worst I have experienced. I have had much better in a Sky Suite. We were told by the neighboring PH that they were tipping the Butler before he actually did anything and that's how they got what they wanted. I have always tipped according to the service I receive and no before. I feel I tip well for good service. We then started tipping him everytime we saw him for the next couple of days but honestly, things did not improve. We passed him several times and he did not even acknowledge us. One might think we were needy, the only thing we asked for were the towels etc. And breakfast in our room twice. Now as far as the service we received around the ship, we could not have asked for better service. Other than a few rude bar tenders, and not to us, only what I observed for other guests, as soon as they heard 6148, they were Johnny on the spot. We did not wait for anything, even though we expected to. Leo and his staff in Michaels Club were superb. They were so friendly and could not do enough for those of us fortunate to be in Michaels. It will make cruising without Michaels Club very hard. We ate at Ocean Liners the first evening, food and service was great. Sommlier one of best we have experienced. Second night was formal night, we have never done formal night before but my Son and his Fiancée wanted to do it so we did. We were invited to dine at the Captains table, ordinarily I we would have declined. Again, my Son etc. wanted to so we did. I found it to be a very nice experience, food was great, conversation never stopped. We were each given a photo of us all at the table along with a personal menu and a Rose for the Ladies. Our stops were Key West and Cozumel. Key West was the first day, been several times but a first for my Son. We took the trolley around the Island and hopped on and off at various sights. Beautiful weather and we have decided to go back when we can stay longer and experience the night life there. The next day was a sea day, we had not even toured the ship yet as embankment day was really busy. We ate lunch at Bistro on 5, not as good as I remember toured the ship and took a nice nap on the huge balcony. This was formal night. Cozumel, been several times but a first for my son. We took a private Jeep Tour and had Mirasol as our guide. I can not say enough nice things about her, she was fantastic. Great personality and such a good sense of humor. Fabulous day! We went snorkeling, went up the lighthouse, saw the crocs, did some site seeing and tequila tasting. We had so much fun! We ate in Blu that night. I felt bad for others because they were apparently making people wait but as soon as we said the magic 6148 we were seated immediately. Food was great as was the service. We ate alone as my Son had date night. They ate in the MDR and said the same. We had selected select dining, they too were seated immediately. Next day at sea, relaxing. My husband hit the casino, lost but he had fun doing it. The rest of us went by the pool and then back to our balcony. We tried to utilize our suite and balcony as much as possible but also wanted to experience the ship, we really needed a lot longer cruise. Every evening we went for cocktails and canopies in Michaels. The canopies were much better than we used to get in our suite on previous cruises. We also got a bridge tour on our last sea day. All in all, we had a great time and I still love Connie. The only downside was our Butler. Disembarking, well those VIP tags, I am not sure how I will ever be able to cruise without them. Leo walked us down to our bags which were in a special spot, straight to a dedicated line for immigration and right off the ship. Sad to leave but if you have to, what a great way to do it. Read Less
Sail Date: December 2014
This was our second cruise. Our first was a great experience with Royal Caribbean. Based on reviews, we decided to go with Celebrity this time. The experience was a great deal of fun with plenty of opportunities for relaxation; but was it ... Read More
This was our second cruise. Our first was a great experience with Royal Caribbean. Based on reviews, we decided to go with Celebrity this time. The experience was a great deal of fun with plenty of opportunities for relaxation; but was it worth the cost, and did it live up to its 5 star rating? Embarkation was smooth and painless. The Constellation had docked at terminal 4. This is a brand new building with a well organised and friendly staff. We were through the terminal and on the ship in about 15 minutes. Once on the ship, we received a complementary champagne, were just about to start exploring, and the sales pitch began. We were immediately approached by a hostess from the specialty restaurant "Ocean Liners". The hostess thrust a menu into our hands and began giving us details about the menu, service and value we would receive at this restaurant. We responded that we had already booked and paid for the other specialty restaurant "The Tuscan Grill". This did not halt the sales pitch. Feeling a little pressured, we relented and booked in for that evening. We then decided to head to our stateroom, on our way out of the lobby, we were approached by a host from the "Tuscan Grill" specialty restaurant with a similar sales pitch. He only relented when we explained that we were already booked into the Tuscan Grill and provided details of which night we were booked in. From there, we went to our stateroom. We had booked 2 inside staterooms on deck 3, one for my husband and I, and one next door for our teenage son. We were pleasantly surprised at the size of the staterooms, much bigger than on Royal Caribbean, and very well laid out. The bathroom was large enough to move around in, and the shower was huge (huge in ship terms, which is small, but much larger than the one we had on Monarch of the Seas). There was plenty of storage. So much in fact that we didn't use it all. The rooms were clean and comfortable, and the housekeeping staff met us at the door to introduce themselves. Throughout the cruise they were very friendly and always available. The Constellation has several specialty restaurants, a main dining room, and a buffet. Ocean Liners is their signature specialty restaurant, and that is where we dined on the first evening. The service was flawless. We ordered ala carte and were not disappointed both with taste and presentation. My son had the rack of lamb, I had the chateaubriand, and my husband ordered the lobster, which was prepared table side by our hostess. My husband a I enjoyed a couple of glasses of wine from the wine package we had previously ordered (the 5 bottle classic wine package). Upon leaving the restaurant, we were approached with the bill, which showed that they had originally charged us for the wine by the glass, then realized they had confused the classic wine package with the classic beverage package, reversed the charges, and told us that the remainder of our wine would be sent to the next restaurant, The Tuscan Grill. The following evening, we went to the Tuscan Grill. Once again, the service was impeccable, and the food amazing. My husband had the rib eye steak and says it was the best steak he has ever had. I had the fillet mignon, and our son had the lobster penne. The desserts were "to die for". Again, my husband and I enjoyed wine with our dinner. We had informed the waiter that we had the classic wine package and that our wine was supposed to be sent over. At the end of the meal when the bill came, we were charged for the wine. They had once again confused the beverage package. The maitre'd apologized for the confusion, admitted it was their mistake, but refused to reverse the charges. We paid, then went to Cellar Masters where after about five minutes, it was sorted out by a very helpful staff member. The remainder of the cruise, we went to the main dining room. The food was amazing, however the service was far less impressive than in the previous two restaurants. Each time we ordered something "extra" (pop, espresso), they immediately asked for the sea pass and presented a receipt to be signed, instead of waiting until the end of the meal. We selected the anytime dining which worked out well. We were able to sit at our own table and book any time we wished. For breakfast and lunch, we went to the buffet. The buffet was average, as to be expected when serving over a thousand. Activities were scheduled throughout the day, appealing to a wide variety of people. There was ballroom dancing, live entertainment in the theatre, and bands both on the pool deck and in the lounges. We especially enjoyed the trivia game shows, and the comedian showing in the theatre. There was also plenty of opportunity to sit back and relax in the many quiet areas on the decks. Our 16 year old son enjoyed the teen club activities. Our ship docked in Cozumel on Dec 24. There were several tours available to choose from. We wanted to see the Myan ruins. There was an 8 hr tour, and a 4 hr tour. We chose the 4 hr tour rather than spend hours on a bus. We really enjoyed this trip. We went to the ruins in San Gervasio, then a bus ride to The Mayan Cacao Company. The trip was very interesting, great people, very informative guide. There was plenty of opportunity for photography. On Dec 26, we docked in Key West. We decided not to book an excursion, instead opting to walk around on our own. We purchased tickets for the Hemingway House and the Mel Fisher Maritime Museum from a local vendor. The Hemingway House was amazing, and again, plenty of opportunity to wander around and take photographs. We very much enjoyed this. Next, we went to the Mel Fisher museum. Again, very interesting with amazing artifacts. Great value for money on these excursions. On Dec 27, the last day of the cruise, the ship docked at its final destination, Fort Lauderdale, at around 7 am. Since our flight was not scheduled until 7 pm, we chose to do the shopping excursion to Sawgrass Mills Mall. We were to meet our tour guide in the theatre on deck 5 at 8:45am. Our guide was then meant to escort us through the disembarkation process. However, at 8:05, an announcement was made for those of us going on this excursion to go to deck 3 and disembark. I immediately went to deck 3 and explained the confusion of the contradicting instructions to a staff member. This staff member seemed confused, spoke to someone on the radio, then said we needed to come to deck 3 right away and disembark. Therefore, we followed her instructions and disembarked. After clearing customs, we went to the front of the terminal. There was some initial confusion as we did not see a tour guide or bus. After asking several terminal staff, we were approached by a tour guide who said that we were late. We explained that were told to disembark. He said we did not follow instructions properly, then he left. About 5 minutes later, we were met by a second tour guide who was extremely helpful and informative. He said the bus would arrive shortly and stayed with us and the other guests who had begun to arrive, assisting us with our luggage, very nice. We were driven to the mall, and dropped off with a time to meet for transport to the airport. Unfortunately some people chose to be 45 minutes late for the meeting time, making everyone else late for their arrival at the airport. We were in no danger of missing our flight, but other travelers were, due to the inconsideration of people who chose not to meet the timings. The positive point about this excursion is that we didn't need to worry about our luggage, which was kept on the bus during the shopping trip, and we didn't need to try to find a taxi. The Celebrity Constellation is one of Celebrities older ships. It received a remodel to upgrade some of its amenities but is still showing some signs of age. The staff was courteous and friendly and for the most part very helpful. Celebrity sell themselves as an upscale cruise line. However, despite paying more for this cruise, we feel the service was not as good as our Royal Caribbean experience. We had a great time, and will probably sail with Celebrity again, but would like to try a different ship.   Read Less
Sail Date: April 2014
Let me start off by saying that overall, this was a great cruise. We booked this cruise last minute with some friends so were forced into the late dining as the ship was full (8:30). The ship is very pretty. We have done numerous Carnival ... Read More
Let me start off by saying that overall, this was a great cruise. We booked this cruise last minute with some friends so were forced into the late dining as the ship was full (8:30). The ship is very pretty. We have done numerous Carnival cruises and RCCL so we were expecting a center atrium -there was none. There is the main location when you enter the ship with a beautiful lit up staircase but it’s only a couple of levels. You are welcomed onboard with complimentary champagne and the staff was very pleasant. We immediately tried to get our dinner reservations changed as we had booked a Concierge Class Balcony (which offers PRIORITY DINING< DISEMBARKATION etc). We could not change our dining time. I will say the late seating is not completed until after 10pm if you get coffee and dessert. So keep that in mind. Room - We were midship Balcony - The room was beautiful and clean. Plenty of space and storage and I liked how the bed was closest to the entrance with sitting area closest to balcony. It felt like there was more room with the set up this way vs. the bed being against the balcony door and seating area where you first come in like on Carnival. Concierge gives you Champagne in your room upon entry. We did not find out until the last night that we could get champagne EVERY day. (Our steward never informed us of that) You also get assorted canapés delivered each day, providing you fill out the form and leave it a noticeable place. I filled it out the first day and left on the desk. Our room steward did not actually take it until our 3rd day. What came were 6 green olives, 20 raisins, 1tbls of hummus and 4 pieces of wispy pastry bread. Not what I would call a canapé tray. Our room steward was pleasant but not forthcoming with anything. We had to ask for fresh beach towels everyday even though they were left in a heap on the floor each day. Our desk area and table was not cleaned each day nor was our floor vacuumed every day. I hand washed our glasses each day and by the 3rd day was wiping down my own desk and table area. We got fresh bath towels and our bed made every day. That was all. We asked for a bucket of ice each day and would still need to call once we were back in the room to have it. The refrigerators are not working fridges! We were told "they serve as cooler if you wish to put ice inside of them" What? Really? so none of our water was ever cold. They come stocked with beer and assorted cocktails and soda but who wants a warm soda? Especially when you don't even get ice in a bucket. It was somewhat disappointing. Lastly about room - I never use the robes provided but this trip one day waiting on room service I had to reach for one. I had spilled a small amount of coffee as I was moving the tray so I put the robe on the floor with the towels to be laundered. Returning to the room later that evening, the robe was hanging on the hanger and tied neatly as I had originally found it. However, the robe had not been washed-the coffee spots were still very pronounced on the robe. Eww - that makes me wonder.....are they really laundered? If I had not had something on it-I would have just thought it was now clean again after my using it. Freaked me out a little. Dining Room - It was beautiful! The food was wonderful, and the service was amazing! Our table waiter was Anthony. He was exceptional. Very funny and charming made it a point to learn our names right away and gave us pointers about different things to do. We were so pleased - it was just so difficult to wait til 8:30 for dinner. Then you start eating more than usual because you are snacking at the buffet just to tie you over until dinner. We dined 3 out of 5 nights in the dining room. All 3 nights - the food was incredible - no complaints. The Matre De made his way around to the tables and our friends that were traveling had spoken to him about "flour-less chocolate cake" The next night, the chef had made it for our table only. (only it was not flour-less chocolate cake-it was yellow cake made without flour and had chocolate drizzled on the top. It was beautiful on the plate but we were so disappointed with the taste. was not good at all-but we loved the gesture) Overall very impressed with the dining room food and service The Buffet - overall good food. Just disappointing that there was not much of a variety. It was the exact same food every day. I get having a pasta, pizza salad station the same each day but there was not much difference with same desserts on the buffet each day, and the same fish prepared the same way and the same vegetables. At least on Carnival and Royal there is degree of variance in how they serve the vegetables and pastas and even chicken. Pool decks- this is where we get disappointing. I found most of the wait staff in bar areas and on deck to be rude and distant. Numerous employees walking around but never asking if they could help you. I found it annoying that we had to get our own drinks/cocktails but you were still charged 18% gratuity for getting your own flipping drink! One sea day - I had flagged down a gentlemen with a tray in his hand and asked for a drink, he stated "you need to get it yourself, I am not able to" Really? The lounge chairs are maximized by having no space between them. This makes it a little difficult to get on and off them and when you have rude people sitting next to you. If you don't get out on deck early on a day at sea, you are not getting a chair. Fitness Center - very clean and a great assortment of equipment and free weights. It is up at the front of the ship so when you are doing your workout, you have the huge expanse of ocean in front of you. It was very peaceful. Guest services staff - at the counter, we were always met with a smile and "hope your are enjoying your cruise" - they were always efficient in addressing my needs.   Read Less
Sail Date: March 2014
Having sailed on the Summit on 2 previous cruises we were a little hesitant to try another M class ship again. Its not that our Summit cruises were not enjoyable, its just that the S class ships have been more enjoyable. That was until our ... Read More
Having sailed on the Summit on 2 previous cruises we were a little hesitant to try another M class ship again. Its not that our Summit cruises were not enjoyable, its just that the S class ships have been more enjoyable. That was until our recent trip on the Constellation. We ( 5 adults) arrived at the port at 11 a.m. and were onboard within 20 minutes. Very fast and organized. The service was exceptional. We were in C1 class and Leroy was our Cabin Stewart. We have never had a Stewart as attentive as Leroy. He was very friendly, outgoing and accommodating. The bar staff were the same. In particular Marley, Fernando Cox and our favorite Amit. All three did an exceptional job. There were plenty of waiters at the pool deck and the other bars. The only disappointment was the service at the main theatre. Two wait staff for the whole theatre was not enough The dining room team could not have been any better. We had early sitting for 5 people. They all had a friendly manner. Very efficient and again the customer came first. The food variety was what we have always experienced. We all rated the food good to excellent We never witnessed any loud music or rowdy "spring breakers". The dozen or so children on board were well behaved. Entertainment was nothing outstanding on the main stage but the guitar players/singers in the bars were excellent. We were off of the ship at 8:30 a.m. and in our transportation to the airport by 9:00 a.m. Again very fast and organized. All in all an excellent short, family cruise Read Less
Sail Date: February 2014
This was our 31st Cruise, and number nine with Celebrity, and second time on the Constellation having sailed on her back in 2012 when she did the 14 day Southern and Eastern Caribbean route. This route is now done by the Eclipse which we ... Read More
This was our 31st Cruise, and number nine with Celebrity, and second time on the Constellation having sailed on her back in 2012 when she did the 14 day Southern and Eastern Caribbean route. This route is now done by the Eclipse which we actually booked first and then added on this five day Cruise to do first, to take advantage of the 1,2,3 Go Promotion and the Free Drink Package. We booked an OV cabin, which was the first time in about 20 Cruises that we did not have a Balcony, but we knew we would be back in a Balcony for the 14 day Eclipse Cruise so figured we would handle the OV without any issue. We were way down on Deck Two and the cabin was pretty small but for five days was no big deal. We flew down two days early and the flight reinforced why we never fly the day of a Cruise. The flight was delayed for three hours due to a snowstorm and some questionable decision making by Delta Airlines so arrived in FLL at 3:45 instead of 1:00. There were 30-40 people on our flight who were sailing that day and some were scheduled to sail at 4:00. They ended up making their ship, but were not allowed to wait for luggage, not sure how that turned out but sure reminded us why we fly two days early in the winter. We stayed at the Embassy Suites on 17th street with two of the other Couples we knew, and watched the Super Bowl during their Free Cocktail Happy Hour, good timing I would say. We arrived at the Pier about 11:00 and were on board by 11:30 having our first cocktail and taking a stroll around the Ship to reacquaint ourselves with her layout. The Connie was “Solsticized” since our last sailing with the addition of Bistro on Five, Martini Bar, AQ Class, and other features which I have mixed feeling about. Mostly had an issue with the Martini Bar which had very little room for folks to congregate in groups due to space restraints, it had none of the little cubby seating you have in normal Solstice Ships. We sailed on this Cruise with three other couples we have sailed with before and had arranged for a Table for eight in the MDR. Food in the MDR was fine and service was very good and it was nice to see Escargot on the every night menu. The Buffet is set up in the old style and not in Stations like on the Solstice Ships which we much prefer. Once you get the hang of where to find things it moves much more freely we feel. Our Cruise Critic group was fairly active prior to the Cruise but due to the short Cruise we did not have a lot planned other than a small Sail Away Gathering which some folks made it to. This Cruise had two Sea Days and stopped in Cozumel and Key West. In Cozumel we went with our friends to Paradise Beach Club. A taxi/van took six of us there for $28 Total and it only costs $3pp for a pass that got you two chairs and an umbrella on a lovely Beach. If you want to use their Pool and Water Toys out in the ocean, you can pay $18pp. They had Beach Service which was very prompt and polite and drinks were reasonable. The nice thing is they do not allow folks to peddle their wares to the folks on the beach so it was a very peaceful and lovely day. In Key West we just wandered around town and enjoyed a drink at a couple of the more popular Bars. My wife and I had visited Key West a number of times in the mid to late 80’s and for the most part did not notice a lot of changes. It was nice to get back there and was one of the reasons we picked this Cruise. You do have to check in with US Customs first thing in the morning here. It is handled very quickly and only took a few minutes to check in with your names and show your passport to the agent. They punch a little hole in your Sea Pass Card and you can’t get off the ship without your card being punched. We stayed on board as late as we could for disembarkation (about 9:30) in FLL and used the Free Shuttle Bus that took us over to the Eclipse. If I had to do it again, I would just grab a Taxi and give them a nice tip as sitting around on the bus while they filled it was rather tiresome. All in all was a nice little Cruise on a somewhat changed old friend of a Ship. I do like some of the eight and nine day Cruises they are now offering on the Connie and will have to consider these in the years ahead. We did book the Equinox for March of 2015 while on board to take advantage of the low deposit, on board Credits, and the Drink Package again.   Read Less
Sail Date: January 2014
Arrived about 9:15am and was about 20th in line. Doors opened at 9:30 and the entire check in process/wait time was only about 30 mins. Was on board and on the pool deck/at the bar by 10am. Enjoyed some lunch at the Buffet had some drinks ... Read More
Arrived about 9:15am and was about 20th in line. Doors opened at 9:30 and the entire check in process/wait time was only about 30 mins. Was on board and on the pool deck/at the bar by 10am. Enjoyed some lunch at the Buffet had some drinks and enjoyed the pool dek until our muster drill. When our room was ready we when to check it out. Oceanview category 6, room #3091. I liked that it was just off of the main lobby, easy access from the elecators, didn't have to walk a mile down a long hallway. Plenty of room. Queen bed with a pull out couch for our teen daughter. See pics. We always go to the entertainment each night on a cruise. Here the first night was a Captains Welcome/Preview of the weeks' shows to come. Lets just say it didn't leave us excited for the upcoming shows. Lacked a little (compared to the entertainment onbard the NCL Pearl). They had a singing/dancing group called the Stars of the Constellation which I didn’t think were up to industry standards. We attended their Movies/Hollywood show and their Disney/Wonderland show and wasn’t left with much of an impression. There was a magician, but on the first “trick” I could see a wire/stick and it ruined the rest of the show for me. His partner, a contortionist, was excellent though. The aerialists were really good too. The comedian was okay, better than the magic or the “Stars”. Hands down, the best night/show was the Liar’s Club which featured the Captain, the cruise director and another member of cruise directors staff. It was hilarious! We didn’t enjoy the buffet much. We didn’t feel there was a good variety of foods to choose from, and found ourselves eating the same old thing every time. It wasn’t until later that we found the other half of the buffet. We thought it ended, but food stations sprouted up when you walked further and around a corner. This is where the waffles/French toast were in the morning. Also where Panini sandwiches and pizza were for lunch/dinner. The poolside grill was good. We ate there a lot. Burgers and Dogs with all the fixings, including BACON! & Fries. The San Marco (Main Dining Room) was excellent. We ate there every night for dinner and was never disappointed. Wilson was our waiter and he was great! We had select dining, but requested him every night and was able to get him. Honestly, the best thing about this cruise and what would have me select Celebrity again over NCL (our favorite) was the Drink Package. It was so nice being able to have a few cocktails by the pool, soda/juices for dining, etc. and not have to worry about our bill at the end of the cruise. Had our 15 year old daughter with us, not much going on for her to do. There was a teen club, but due to the lack of kids on board there wasn’t really anything going on. They combined teens and little kids activities, which she was not interested in. So she ended up hanging out with us and our adult friends most of the time. Casino was just that. A casino. But it was nice to me; our last night I won $500! Good: Drink Package, Main Dining and Pool Grill, Cabins, Fun atmosphere! Bad: Entertainment, Buffet, Teen activities   Read Less
Sail Date: January 2014
We were looking for a quick getaway and the five day trip to the western Caribbean was perfect. I had some concerns about the age of the Constellation but it did go through a major refitting and I was pleased to find the ship in excellent ... Read More
We were looking for a quick getaway and the five day trip to the western Caribbean was perfect. I had some concerns about the age of the Constellation but it did go through a major refitting and I was pleased to find the ship in excellent shape. We sailed on the new Celebrity Reflection about a year ago and had a good time but I found the ship to not have much personality. That is not the case with the Constellation. It has far fewer passengers than some of the mega ships we have cruised on in the last couple of years and I found this to be extremely positive. Getting on and off the ship was a breeze but we did have a concierge class cabin so did not have to wait in any lines. It was terrific and I just cannot say enough about the crew and officers. Only one incident from a crew member - the bartender in the casino bar - was negative. The ships captain is highly regarded by the crew and is very visible on a daily basis. Much more so than on any other cruise we have taken. The food was good in the main dining room and it was always easy to get seated on the select dining schedule. We did eat in the Tuscan Grill the first night as it offered a discount on the first sea night and we found the food to be very good. We also ate a couple of times in the Bistro on Five and found it to be very very good. It does have a surcharge but it is only $5 and it is for all you can eat. Perhaps the best deal on the ship. We found the entertainment to be good as well. The two major shows were outstanding and the magician was also quite good. The comic was only ok in our opinion. The best part of the shows was there was always ample seating and in very good locations. Recent mega ship entertainment venues were very difficult to find decent seating unless you went a full 30 minutes prior to show time. A quick mention about the drink cards on the Constellation. The classic package was offered as one of the perks for going on the cruise. For us it worked out extremely well and the bartenders and wait staff could not have been better in getting our "free" drinks. I guess this may be so because Celebrity does give a 15% gratuity to the staff for each drink ordered and that is included in the drink package. If you are a big time highball drinker then the premium package might work out better as our package only allowed us to order drinks with a price of up to $8 and many of the drinks - particularly martinis - cost way above that amount. The five day schedule was just perfect for our needs and the Constellation was even better than we thought she would be.   Read Less
Sail Date: December 2013
The Constellation looks fantastic - like new - even though it's 13 years old. Staff was fantastic! We had a great time with our kids & grandkids (10 in all). We had the Classic beverage package which is very convenient. Just go ... Read More
The Constellation looks fantastic - like new - even though it's 13 years old. Staff was fantastic! We had a great time with our kids & grandkids (10 in all). We had the Classic beverage package which is very convenient. Just go ahead and ask for what you want & they will give you Premium but in a smaller glass, etc. Nothing is perfect so here's what went wrong: My daughter's key would work once & then not work a second time - we assumed it was demagnetized but after three new keys, she asked to see a supervisor since she knew she was careful with the key. The front desk or Guest Services did not allow her to speak to a supervisor & just kept giving her new keys. After 6 visits, her husband had to actually yell three times that he wanted to see a supervisor when they finally agreed & they waited 30 min. When they checked - it was the lock on the door that was broken! Shame on that staff or that supervisor who gave orders to that staff that he did not want to be disturbed! Next: We were in Cabin #'s 6000, 01, 02 & 03 & we only had one warm shower in five nights - they were cool never warm or hot. Kids Program: We had four kids with us (2, 10, 12, 14). There were no activities for them. The Fun Factory was quite small. My grandson who will be 3 yrs. old in 3 WEEKS was not allowed in without Mom because he was not yet 3 & there were no babysitters available for New Years Eve. It would be good if a program was printed with activities for kids. If they must pay full price then Celebrity should provide something for them. After paying full price for a toddler who ate practically nothing, slept in a pack n play from home & now could not join in the fun of the kids' program - what did we pay for? New Year's Eve - Dinner was a seafood medley of lobster, etc. & guests had five options for celebration but the main one was on the pool deck. We went to the nightclub which was pretty empty but the music was good so it was fun. The most popular was the Martini Bar. A hat or noisemaker was given to each guest at dinner. The Casino's Blackjack's odds are not the same as Vegas - When you get a blackjack as well as the dealer, it's a push - you don't get paid the instant you get a blackjack. Also the slots don't play with you - they just take your money very quickly. Entertainment: We were all very underwhelmed with the entertainment in the theater. The singers and dancers were talented but the shows had no substance. The magic was nothing you had not seen before. Ports: Cozumel - Chankanabb Park is great. Kids swam with dolphins (photo expensive). Beautiful beach. Enjoyed Key West - went on hop on hop off trolley. Pro: Everything else was wonderful - we all had a fantastic time. The ship was lovely, clean & the staff was professional, service was great and the Captain was lots of fun. We'll go back again but I'd select another ship more geared for children if we plan a family cruise again. Read Less
Sail Date: December 2013
This trip was a last minute booking for us and as it was the only time we could get away from the world. We were seeking solace from the cold winter and we sure found it. After loving three cruises with Royal Caribbean, This was our first ... Read More
This trip was a last minute booking for us and as it was the only time we could get away from the world. We were seeking solace from the cold winter and we sure found it. After loving three cruises with Royal Caribbean, This was our first cruise with Celebrity and I was extremely concerned about the culture aboard a celebrity ship. I was pleasantly surprised to see that the cruise served an extremely diverse group of various ages and cultures. Having previously sailed on Jewel of the Seas and Serenade of the Seas with Royal Caribbean, The Constellation seemed to be a precursor to those ship designs. The overall ship layout seemed familiar, but was slightly clumsy compared to the flow of the RCL Radiance Class ships. I will say that the the ship is overall kept in great shape and the recent upgrades are keeping the ship relevant up to today's expectations. That being said, there are a few inconsistencies in branding across the ship that seem to have missed the upgrades. This was also our first balcony cabin and it was absolutely stellar. There were four of us in the cabin which made it a little tight, but such is the life at sea. I don think that I can ever go back to an inside after having the balcony. Activities seemed to be a little light, especially on sea days, Cruise Director JC was pretty good. Loved the daily show on the ship TV channel, but I only saw him on stage or on screen. I would have liked to have seen him around the ship more and had some more diverse activities. Similarly, Onboard entertainment was good, but could have been better. Most of the musical acts seemed to be hispanic groups which is what you get on a cruise sailing from south florida to Mexico I guess. They were great, and a lot of fun, but were a little unfamiliar to us. New Years Eve was celebrated around the pool with champagne and dancing. It was a whole lot of fun, and the morning after there was an enormous and lavish brunch buffet in the main dining room that was unlike anything I have ever seen. Service and Dining was the best that I have ever seen at sea. Every night in the main dining room was better than the last. There was a special New Years menu that was fabulous. Our waiter and assistant waiter actually said that they would lose sleep if we were to have a bad meal and I would believe that. Bar service was underpar especially around the pool deck. there was a very long wait for drinks. Embarkation and Debarkation were quick and painless. Overall this cruise was very good. I would recommend this ship and itinerary to anyone looking for a more sophisticated way to relax and experience some of the Celebrity Modern Luxury. Read Less
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

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