From the moment we boarded we knew there would be trouble, spring breakers running around drinking in the pools and causing disturbances all around. We went to our Aqua Class cabin and it was not clean at all, stains on the couch, dirt on the floor, a musty odor and the balcony was not cleaned from the previous guests. We called guest services asked for the supervisor because we wanted to get off ...
My wife, myself and daughter booked the March 7 cruise from Ft. Lauderdale to Key West and Cozumel. We have sailed frequently with Royal Carib/Celebrity and are all members of the Captains Club so we were expecting Celebrity's normal upscale adult cruise. Instead, what we got was the cruise from Hell, spring break in Cancun removed to the Constellation, anarchy on the high seas. It was a complete ...
This was our 6th cruise on Celebrity cruise line and absolutely unbeatably the worst one. The ship is old, worn out, smelly, and feels unclean; there is no wow factor at all – very drab. Embarkation was chaotic, mostly due to no direction from the staff and pushy passengers. We went on the same itinerary on the Millennium 2 years ago and it felt like night and day compared to this cruise. I cannot ...
My partner and I are what most would considered "well traveled". I am told I have over 26,000 readers on Trip Advisor and I contribute to these sites because I find them useful in my own trip planning and feel obliged to contribute for the benefit of others as well.
We have been on Celebrity several times in the past, most recently prior to this cruise on a 12 day Baltic cruise last summer. We ...
this was my first celebrity cruise and i was all excited to experience the excellent upscale experience everyone tells me celebrity offers. well i was very disappointed.
first, the good--the entertainment was excellent and the cruise director and his staff were great. the room was fine and the room staff was excellent.
now the bad--the food was poor in all areas, not enough choices, not served ...
We have cruised other cruise lines but heard that Celebrity was top notch. We booked Concierge Class on this ship and were assured a butler and preferential treatment.( It was our 20th anniversary). From the moment we boarded it went down hill. Our room was filthy. We had to request it be cleaned twice! No butler service or preferential seating promised. We could not get traditional dining as we ...
We have sailed with Celebrity Cruises 5 times now all on different ships. The first 4 were amazing but this most recent one was awful. We chose a Christmas Cruise as it was something we hadn't managed to do before however never again and never again on the Constellation.
To start with it's an old ship with a recently refitted (aqua class). We always travel aqua class as we primarily enjoy dining ...
The restaurant seating "TEAM" needs to take their work a little more serious. You don't seat two English speaking people at a table with six Chinese speaking people. And if the "TEAM" was too busy overlooking names (Italian vs. Chinese), then the waiter should have picked up on the situation and rectified the arrangement. We ate in the buffet for the remainder of the cruise. Food was sub-par, ...
This was our 5th cruise on Celebrity and the 3rd on the Constellation. It is also our last cruise on Celebrity!
It was a transatlantic crossing back home. Ports were generally good, however Cartagena, Spain is a waste of time. Probably they have low port fees so Celebrity used it to save some money. There isn't anything there worth seeing.
Room was fine and the cabin steward (although we never ...
We were sold this cruise at a local cruise fair in September 2013 at the price of £3000 per person. We believed we had been sold a 5 star experience and had previously cruised with Royal Caribbean and P+O with great success. We obviously had great expectations due to the high cost and the so called 5 star experience we were promised. What a huge disappointment , The entire cruise was rubbish. Food ...