1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Constellation Review
  5. Celebrity Constellation Cruise Reviews
Sail Date: June 2015
I was on my third cruise travelling with my sister and my two adult sons. We were lucky to get a FV stateroom which worked out just less than the price of a balcony plus interior and was worth it easily for the amazing balcony. Dining ... Read More
I was on my third cruise travelling with my sister and my two adult sons. We were lucky to get a FV stateroom which worked out just less than the price of a balcony plus interior and was worth it easily for the amazing balcony. Dining -we made good use of the MDR, cafe, room service and cafe bacio but didn't pay any extra at all for upgraded dining. All food was excellent quality. We had select dining which worked really well for us on this cruise. We tended to dine around 6.30-7.30. If we hadn't booked there was usually a table available, if not we were given a buzzer and had a drink in cellar masters which is only a few steps away while we waited. The wait was always short. There did seem to be more queuing on some nights as we left. There were two lines, those who had booked and those who hadn't. We were almost always sat with the same servers which worked well. Drinks -we had the 123go offer and didn't feel any need to upgrade from classic and didn't have any pressure at all to do so. We had several choices of red, white and Rose wines by the glass in the MDR -and elsewhere - and had our glasses refilled whenever they were becoming empty. We had excellent waiter and assistant. Entertainment -We attended the three big 'production' shows which were excellent. Two other shows -a comedy pianist and a juggler were very poorly staged. We really enjoyed the quiet 'background' musicians -a guitarist with a beautiful voice and a classical duet. We didn't attend much else although there was plenty on offer. Really enjoyed chilling with a good book on the balcony or in one of the many nooks on board. If Captain Tasos ever gets fed up with his job he could take to the stage with his brilliant comedy timing and one liners. Pool -had a couple of lovely morning swims and some use of the solarium. Pool deck busy with people basting. Ports -we didn't do any Celebrity tours which seemed very overpriced and when we met up with a few in busier spots we were glad not to be part of what seemed very large groups. We did DIY at all ports, usually staying out for about half a day. Venice -beautiful. Bought 'skip the line' -ticket for St Marks -invaluable 2E each. Don't miss climbing up to the museum -an extra few euros for the wonderful view over the square. Dubrovnik -taxi 1hr tour 50E (for 4 of us) - several stops to take in the lovely views. Next morning walked the walls -get up early -open at 8 am. It was really lovely, by the time we were done at 10am it was hot and getting mobbed. Kotor -very nice. Just wandered the streets -loads of shops, visited a nice church with an upstairs museum with outside terrace. Too lazy and hot to tackle the climb up to the fort but looked great for a cooler day. Corfu -don't walk along front towards fort, it was busy and grubby. Once inside the town it was very touristy. I should have planned better. Katakalon -we took the wee 'fun road train' to a beach at a hotel which is about 2-3km away. Unfortunately as it was Sunday the winery was closed. Lots of loungers. Typical rocky beach, something on your feet would be good if going in for a swim. Malta -been before -Valleta port looks so good. St Johns Co Cathedral-wow -well worth the 6E entry -included a very good audio tour. Rome -due in at 6am, docked just after 4am. We self disembarked for a quick start as flight from Ciampino at 10.55. We were among the first allowed off at about 6.40am. Our prebooked cab Civitavachia arrived at 6.50 and we were at the airport for 8am (Wednesday). Be warned, the airport was poor-clean and modern but totally inadequate seating,we were lucky to be so early as we had seats,many had to stand or sit on the floor, impossible to hear announcements and much confusion with a single 'holding pen' gate area for all the different ryanair flights. All in all a great cruise. Cabin was excellent. Food and service were excellent. Itinerary was good. I'm not sure that we needed two night in Dubrovnik though. Highly recommended. Read Less
1 Helpful Vote
Sail Date: June 2015
We have been cruising with Royal Caribbean and Hurtigruten in addition to Celebrity. Celebrity is still our favorite. The Constellation is one of the older and smaller ships in the fleet, but is a great ship to cruise with. We flew ... Read More
We have been cruising with Royal Caribbean and Hurtigruten in addition to Celebrity. Celebrity is still our favorite. The Constellation is one of the older and smaller ships in the fleet, but is a great ship to cruise with. We flew in to Venice a few days Ahead and stayed at Hotel Continental in the center of town until departure. The hotel was OK, but I felt it was a bit of a fire hazard, with all the corridors and staircases. On this cruise we were overnight in the departure port, Venice, and in Dubrovnik. In Venice I personally did not need that. Seeing Venice is possible by arriving a day early. In Dubrovnik it was Nice, enabling us to see more of this quaint city. Embarkation: fast efficient and friendly. Restaurants/bars lounges: Food and service was good, in all outlets, Ocean Liners is expensive at US$50 a la carte ( not set meny with wine package, that is more expensive) I think this is worth the price as Food ambiance and service is wonderful here. Only a small thing, they could include a cappuchino or latte after the meal in the price at that Level. In the MDG we had servers Karl, Mariana and I Nyoman (sommelier) - fantastic People. Public areas: I like the art work on Board, and the layout on the Public decs, 3-5 and 10-12. In adition it is clean and well maintained. We know that the ship is about 14 years old, but they do a good job keeping her fresh. I like that there are small hidden corners and Places were you can sit inside as well as outside in Peace and quiet. Cabin, C1 has a very large balkony, NICE, also the fact that we are facing aft, is a good thing. Inside it is large enough for a Family of 3 People with a good sized bathroom and enough Storage Space. The cabin attendants Agus and Nicola did an amazing job. Shore excursions & Shuttle busses: The Shuttle busses are a ripp off, at Dubrovnik it was US$18, taxi was cheaper. We had excursions in Dubrovnik, Katakolon, Valetta and in Rome. With the exception of Rome we thought that they were overpriced and not very good. Particularly the guides were not good enough both in giving information so that we could hear properly and they were not generally good at keeping the Groups together. Entertaiment: We went to the Production shows they were OK. It was a good time watching but I would not have attended this if I was not on a ship. Our daughter was in X Club. First time for her in the teens program. She enjoyed this. It was organized enough so the kids did not get bored and free enough to keep it interesting. Disembarkation: We were going on a Shore Excursion in Rome, that was the best shore excursion we were on, but the shore excursion staff were short to the point of being rude before we lert the ship. Otherwise the disembarkation was a breeze. Beverage package: we had a classic package (with alcohol) good value for Money. All in all we had a great cruise and have booked our Next with Celebrity. Read Less
Sail Date: May 2015
Even though our journey to arrive at the Constellation was quite delayed due to bad weather, a broken seat on board the plane, (which happened to be my sister in law's) and terrible information at the Frankfort airport, we arrived in ... Read More
Even though our journey to arrive at the Constellation was quite delayed due to bad weather, a broken seat on board the plane, (which happened to be my sister in law's) and terrible information at the Frankfort airport, we arrived in Venice and to my surprise were upgraded from concierge class to a suite! We had a great butler, wonderful dining in the specialty restaurants and in the dining room. We love the size of the Connie -- and would take another cruise with her in the future. Amazing Captain and crew! Entertainment was very good. Really liked the comedian, John Martin and Tom Suha was amazing. Service was very good. People seemed to enjoy their jobs and it showed. Read Less
Sail Date: May 2015
This was our 24th cruise. Sailed some time ago on Celebrity and was very pleased. rationale for booking this cruise. BOOKING ONCE PURCHASED: on line web site a nightmare. Each time info submitted 20 minute wait to enter next info. Even ... Read More
This was our 24th cruise. Sailed some time ago on Celebrity and was very pleased. rationale for booking this cruise. BOOKING ONCE PURCHASED: on line web site a nightmare. Each time info submitted 20 minute wait to enter next info. Even staff were frustrated. Almost canceled because of this.Clearly, should have. EMBARKATION: Agents new. required assistance repeatedly. One agent started that day CABIN: Upgraded to Aqua class. Cabin unremarkable.Some what tired. Upgrade included access to "BLU" restaurant. Never ate there. We were upgraded but companions were not. They were not permitted to eat there. ENTERTAINMENT: Very good and activities staff very creative and energetic. SERVICE: NON EXISTENT: The staff was almost openly afriendly. No smiles, no offer off assistance or any other pretense of glad you are. Admittedly this applied to dining venues Ocean View in particular. Guest relations ok, concierge rude. excursions ok. Did not gamble or stay late in lounges so no comment on service there. Seemed very active. Please note there are no trays in the Ocean View Cafe. It is interesting to watch people attempting to manage a plate, juice and coffee to their table. Staff offering no assistance but selling water instead. Dining: Cruise Critic reviews said some of the best food at sea. Not on this cruise. It was by far the worst I have experienced including the Army transport USS ROSE. Specialty dining: cost for package around $115 for 3 meals. 2 Oceanliners; 1 Tuscan. TUSCAN $35: seated in direct evening sun. Blinds could not be drawn as the mechanism was broken. Brochette was charred and tough. Meals OK but not specialty dining OCEANLINERS $45: Was the best meals on the entire trip. Service, ambiance and food excellent. OCEANVIEW CAFE: overall quite poor to mediocre. No one could cook eggs, waffles/pancakes cooked in advance so they were always cold, braised meats means lower grade, croissants looked like flat bread, lots of stew like dishes, sign says roast beef really ham.The pizza was good. Saw the head chef walk by the buffer twice without ever looking at the food MAIN DINING: like the cafe at least 1 of us out of six did not eat something at each meal due to poor quality. first night 3 of us ordered the every evening featured beef, sirloin steak. None of us ate the sirloin steaks due tough and no flavor. Featured beef sirloin steak? Some meals good, some poor, lobster night very good. In summary: the food the worst we have ever had. HAWKING: we were constantly being aggressively pushed to buy specialty dining, drink packages to the point of calling cabin. It was incessant and became worse as cruise time was shorter. Most annoying to say the least. SHUTTLE SERVICE: three shuttle requirements to get from ship to port. 2 were $12 p/p and one was $19 (ride was 16 minutes) TOTAL: $86 dollars. Reason was port would not provide service. Unless you stayed on ship mandatory to buy. LOUNGE ENTERTAINMENT: seemed good with good participation and performers. INCONSISTENT: This was the hallmark of the cruise. Two drinks. brought together one with sugar rim the other not; Our cabin one umbrella, one cabin two, the other three; appetizers served on plate for person, two persons none. I received a shrimp cocktail with the waiter holding by the fingers, thumb in the cup; seated first night by waiters station, asked to share. no sharing at our table. Second night asked specifically not to be seated at waiter's station We were sat closer to a waiter's station. This has run and there is more to share but----. We are not difficult people but everything was just not done well. It seemed there was a cost reduction effort by removing those elements necessary for excellence. Advice for almost the same cost upgrade to another line. Clearly, we will not do Celebrity again Read Less
1 Helpful Vote
Sail Date: May 2015
We took the Adriatic cruise because of the wonderful itinerary and the itinerary was superb. The meals were below the standard I expected. Café al Bacio needs a patisserie chef. The dinners in the dining room were poor - Kobe Meatloaf!, ... Read More
We took the Adriatic cruise because of the wonderful itinerary and the itinerary was superb. The meals were below the standard I expected. Café al Bacio needs a patisserie chef. The dinners in the dining room were poor - Kobe Meatloaf!, Veal Cordon Bleu without cheese!, and asparagus salad with no asparagus. The stateroom attendants were excellent, and had the room not been so well kept, this cruise would have been s disaster. The captain is excellent - the best we have had with Celebrity. The entertainment seemed good, but we found the late show was too late. We bought rum which was delivered to our room just before departure and when we got home, we discovered it was not the rum we ordered. The ship was clean, but with only 2 sea days, we did not spend much time on board. The service in the dining room was good, but the food was not. Read Less
Sail Date: April 2015
After reading so many of these reviews, I was terrified to go on this ship. I had the lowest expectations and was preparing myself for the worst. The experience I had on this boat was the complete opposite. Embarkation was easy. We got ... Read More
After reading so many of these reviews, I was terrified to go on this ship. I had the lowest expectations and was preparing myself for the worst. The experience I had on this boat was the complete opposite. Embarkation was easy. We got to the port around 10:30 AM right off a flight and we were able to begin the boarding process. We did not board the ship until around 11 AM. Upon entering the ship, we were all greeted with mimosas or champagne. Our rooms were not available yet so we went to the Oceanview Cafe for some lunch. From the reviews, I heard that the food was terrible. Every single thing I had on this cruise was absolutely delicious, even the buffet. The lunch buffet consisted of a carving station, a cheese station, a pasta station, pizza, asian food, desserts, and much more. There was never a shortage of food and the lines to get items that required a line moved very fast. The breakfast buffet contained the usual food, with an omelette station and even fresh lox for bagels. When we got to our stateroom on deck 2, we were pleased to find it in good condition and clean. There is plenty of storage and the bathroom is spacious. We had one double bed with two beds that folded down from the ceiling and there was still room to move around. We chose to do the early seating of dinner in San Marco, which began at 5:30 and not 6 (a small adjustment for us). Our waiter and assistant waiter were lovely and very knowledgable about the food choices. There were many choices each night and they were all spectacular. Most notably, the lamb shank in phyllo dough was the best meal of the trip. Our waiter was very accommodating and brought our food out quickly. We ate dinner here every night and were never disappointed. As for things to do, there was usually entertainment around the pool from 11-3 on sea days. This allowed me to lay out on the top deck quietly for a few hours and then I was able to watch all the activities by the pool. At night, there was also entertainment, but the big shows were nothing to write home about. One I even left in the middle of. Jayne Curry (a singer with her own show) was the highlight of the cruise. She has a powerhouse voice much better than anyone I've heard on a ship and a hilariously blunt personality. She did a night show and a matinée, both of which were spectacular. No matter what your tastes, there was also something you could be doing. I found no problems with the staff or crew of the ship. They were all very friendly and cared about their jobs. The ship was always being cleaned and being well taken care of. The ports (Key West and Cozumel) provided more than enough opportunity for excursions and gave us ample time to spend on the islands. At the end of the trip, disembarkation was easy as well. Being so scared to go on this cruise, I was pleasantly surprised. It is an older crowd, but there are also kids and teenagers mixed in. If you need the hustle and bustle of Carnival and Royal Caribbean, this isn't the ship for you. But if you like options (but not too many) with the opportunity for downtime, this is perfect. I would highly recommend this cruise to anyone. Read Less
1 Helpful Vote
Sail Date: April 2015
We are a family of 4 and cruised on the Constellation April 4, 2015. The ship was great. Well Maintained and the kids clubs kept my 11 and 14 yo children happy. Recommend the drink package. The rooms are small, but our veranda made it seem ... Read More
We are a family of 4 and cruised on the Constellation April 4, 2015. The ship was great. Well Maintained and the kids clubs kept my 11 and 14 yo children happy. Recommend the drink package. The rooms are small, but our veranda made it seem bigger. We booked our next Celebrity cruise while onboard. The entertainment was good, but we didn't go to all of it. getting on and off of the ship was a breeze. Celebrity does it better that the others that we have sailed. Read Less
1 Helpful Vote
Sail Date: April 2015
In my personal opinion, the best reason to book Celebrity Cruises can be summed up in two words. First word: Jayne. Second word: Curry. Jayne Curry is a phenomenal entertainer with a clear, powerful, pitch perfect alto voice, a warm stage ... Read More
In my personal opinion, the best reason to book Celebrity Cruises can be summed up in two words. First word: Jayne. Second word: Curry. Jayne Curry is a phenomenal entertainer with a clear, powerful, pitch perfect alto voice, a warm stage presence and is a true Funny Gurl (read her highly entertaining blog for the reason for the unusual spelling). Ms. Curry can take a lyric and wring as much emotion from it as could Judy Garland. She appears to be a totally grounded, down-to-earth entertainer with enough droll wit and humor to fill an auditorium. And her speaking voice is gorgeous; very resonant, relaxed, sincere. If her agents are not marketing her for voice overs they should send out demo reels immediately. I have just written Celebrity to suggest they make her their spokesperson. Also, Celebrity should provide this treasure with ground transportation (taxis) and not ask her to pay for it out of her own pocket. We were travelling with a group of seven: my husband and myself, our two grown daughters, one son-in-law and two grandchildren. We booked three rooms for a five night trip on the Celebrity Constellation leaving 4-4-15 from Ft. Lauderdale with stops in Key West and Cozumel. Every Celebrity crew member could not have been friendlier and more professional. Several even remembered my Granddaughter’s name and would bring her cookies. You could tell each employee had been exquisitely trained. The rooms were clean and used storage space most efficiently. The food was consistently excellent. The pool is quite small. I’m not sure this particular ship would be best for older teens unless Jayne Curry was performing and then they would just have to grin and bear it if they were travelling with me. The entertainers in addition to the incredible Jayne were all good but there was one glaring exception: the children’s show on the final night of the cruise was abominable. I’m not referring to the performers. They were on a par with theme park talent. It was the writing that wilted all comprehension. Our group felt that the writers of this disjointed show must have spent three days straight downing martinis in the martini bar. We could hear them claim “we’re so drunk let’s just grab a song here and a song there, throw them all into a story that defies reason, add glittery scenery and no one will notice!” We noticed and are forthwith issuing a plea to Celebrity – rewrite that ghastly show! Read Less
Sail Date: April 2015
First of all, let me provide a little background - my wife and I are avid cruisers and have taken several for the two of us over the past few years. In addition, many of my family cruise several times a year. We are both in our ... Read More
First of all, let me provide a little background - my wife and I are avid cruisers and have taken several for the two of us over the past few years. In addition, many of my family cruise several times a year. We are both in our 30's and have two children - ages 10 and 14. Our past cruises have always been with Carnival, which is known as a "party ship" and know for its bargain pricing, so we thought we would try something a little more upscale, since this was our children's first cruise. I am writing this review as I sit in the airport to fly home, so the information is still very fresh. My hope is to simply to provide future-cruisers like myself more information since it seems that the Celebrity website doesn't do a very good job of this - other than selling their additional products and excursions. Overall this cruise was very good, however I feel that the Celebrity experience did not live up to all the "hype" and "greatness" that other cruisers and their advertising has expressed. I had the expectation that Celebrity was more "upscale" and "finer" than other cruise lines - even their website says "Premium Cruise line of the year" - however I no longer believe that. Let me say, however, it's not that we had anything really bad, it's just that compared to our other cruises (with Carnival), I had expected this to be "much better" and it was "just average" and in many areas I feel that the Carnival line excelled as follows (from my customer survey which I sent to Celebrity): ROOM STEWARD / SERVICE: Although the service was fine, there was nothing exceptional about it. Many times on Carnival ships, we have had an attendant who seemed to go above and beyond - for example - one time the Carnival attendant noticed that I had some drinks in a box and took the liberty of providing us with an ice bucket and each night he pre-chilled the drinks. Another expectation is the towel-animals you normally receive each night - on this particular cruise, we only received towel-animals on 3 of the 5 nights! A bit disappointing, especially for my kids who look forward to seeing what new animal we will have each night. On other cruises, I have also had stateroom attendants who went above and beyond to make the room "extra clean" (doing things such as discarding old programs, hanging up our personal clothes and/or towels, etc.) Not so on this cruise. Although we did not experience the "exceptional" service, I will say that the room was kept clean, beds were made, and each night the beds were turned down, towels freshened up, and after I had to ask for the ice service, it was taken care of each day. One thing to note (see cabin review below) is that the cabin (an ocean view state room on the 2nd deck) was actually much larger than I expected and the way they have the bunk-beds configured for the kids actually worked out really well. FOOD QUALITY / SERVICE: Once again, if I had nothing to compare to, I would have said the food quality and service was just fine, however given my past experience with Carnival, I had expected much more from Celebrity, which I don't believe I received. The quick-service buffet, "Ocean View Cafe" was very good, although many times it was frustrating because it took so long to get served - especially at breakfast. For example, there was ALWAYS a line to get fresh waffles, because they are made only a few at a time, which is quite typical for a restaurant. However, due to the way the buffet was arranged, you had to stand in the same line for things like French Toast and Pancakes, of which there were PLENTY of. The was true for the omelette stations, however there were plenty of those. The main problem is that the position of the omelette stations caused the line to back up around the buffet and thus blocked other self-service items (i.e. fruit) which normally wouldn't require such a long line. The other MAJOR problem with the Ocean View Buffet / CAFE is that their service closed really early. Another interesting thing was that there was only ONE pan of hash-browns on the entire buffet! I do not understand why you would have only one of ANY item. I realize that sometimes there are specialty areas for specific foods (i.e. English breakfast or foreign foods, but I don't believe that is the case with something as popular as the american hash-brown!) I understand that they can't keep a full buffet, but on past Carnival cruises, usually there is at least one or two lines for things such as PIZZA and PASTA that are open VERY LATE (usually at least 2 or 3 am) - again, not the case on Celebrity. There as a pizza and pasta line that stayed open, but many nights they were closed by 12 pm. Again, nothing really wrong with that, just not what we were expecting based on our past cruise experiences. Regarding the formal dining room - again the service and food was "ok" but not exceptional. The food was decent but nothing exceptional, however each night the food presentation was very nice and everything tasted great. Portions were also fine for most meals, and of course, you can always order seconds if you wanted it. We didn't try any of the premium dining - perhaps you just have to pay more if you want the exceptional food and service the other cruise lines offer. Overall, my main disappointments were: 1. It seems that the buffet service could be better organized in order to facilitate allowing guests to more-quickly serve their food while separating the ones who are willing to wait for special items such as waffles or omelettes, rather than clogging up the rest of the buffet line with guests who are only waiting on one specific item. 2. No 24/7 food service (except room service) and no 24/7 ice-cream 3. No Steak and Lobster night (as we have seen on EVERY cruise we have been on in the past) When we asked the waiter about this, we were told that they "do not do that anymore on the shorter cruises". 4. Service was slow at times which could probably be alleviated by having common items such as coffee, tea, and sodas located in the main dining room rather than having wait staff traipsing all over the ship. DRINK PACKAGE (ADULTS): I would HIGHLY recommend the drink package if you drink alcohol at all. This was probably one of the better deals on the ship - about $50/day for the premium package and it covered virtually everything we needed. I think one of the few things that wasn't covered were the premium wines (they have an entire wine cellar on-board but we did not partake). Both my wife and I did have a glass (or two or three) of wine EVERY NIGHT at dinner, which was covered and we had PLENTY of cocktails and liquer shots - all covered. I do recommend upgrading to the premium package because many of the cocktails (for example, the "pomegranate martini" which was featured on the first day) were not covered. However, once we upgraded our package, we never had to worry about it the rest of the cruise and we just drank as much as we wanted. However, CHECK YOUR BILL because we were charged for a few drinks during the cruise, even though we had the package. They happily removed these charges once I pointed them out. NON-ALCOHOL DRINK PACKAGE (KIDS/TEENS): Once again, we weren't really sure about this, but if your kids drink many sodas, I would highly recommend the CLASSIC package. For us, that package covered everything the kids needed and allowed them to receive sodas and many non-alcoholic virgin drinks (i.e. virgin pina colada). My teenage son even enjoyed a latte now and then and several red-bulls which we didn't think were covered but they were. ON-BOARD SHOPS / PROGRAMS: I don't know about other cruisers, but myself and my wife don't usually do a ton of shopping on-board, however it is nice to know what to expect. The Constellation has an entire floor (Deck 5) dedicated to tax-free shops including things such as Jewelry, Bottled Liquor (to take home, you cant consume it on the ship), Perfume, High-End Make-Up and Cosmetics, High-End Clothing, and a unique store which sells Apple products such as iPads and Apple computers. Almost every night they have a drawing / raffle of some sort with the idea being to get you to come in and see their merchandise. I don't know about the higher priced jewelery (i.e. Levian Dimaonds) whicn they say are some of the "best prices in the world" but in my opinion many of the deals were OK, but not that great. We compared several of the liquor prices to those of a typical liquor store at home in the US and in general you probably save 5%-10%. If you are a bargain shopper, then many of the "inexpensive" jewelry items can be purchased at a regular department store such as Macys or Kohls when they have their sales and you would probably save more. As for the expensive jewelry, I know several people who have bought things on cruise ships, but my personal feeling is that I wouldn't make an investment with a store i can't easily go back to if I have a problem - regardless of what promises they make. I don't have any personal experience but I'm not overly excited about handing thousands of dollars over to a "company" (remember the on-board stores are not owned by Celebrity) I know very little about; however there were LOTS of people buying so I guess their sales strategy is working. One thing that is a good value are the $20 watches and bracelets, but they don't go on sale until the last day at sea, so wait if you can. The same watches will be $100 during the rest of the week but for $20 if something breaks - who cares? ENTERTAINMENT: In some ways, the on-board live entertainment was incredible. In comparison to Carnival, Celebrity has several live "production shows". On our past cruises, carnival only had one. The production shows themselves had great value and were well done. I highly recommend the late-night show "Illeria" and don't be offended by their "adults only" warning - there is no nudity but there is some off color humor so don't ignore the warning completely and certainly don't let your kids go. The Cruise Director "Alejandro" was AMAZING and probably the BEST PART of the entire cruise! My biggest complaint was that we have come to expect more entertainment and activities (i.e. game-shows, trivia, etc) and while there was some of this, there was not a-lot. For example, on our first sea day I think they had one trivia session, and one BINGO compared to Carnival ships which have several of both. Most likely, this is because Celebrity cruises typically attract an older demographic, but if this is the case, then you should make that more obvious so that younger family cruises like myself know what we are getting (or not getting) before we select a cruise line. This was something I found very hard to find any information about. They also had very little to do for "late night". Typically the last show was at either 9 pm or 10 pm and all the "older" people head off to bed. However, if you're like us and ready to do something your options are either a) spend money in the casino or b) head up stairs and party/dance in the reflections lounge. While these are both fun choices, it would have been better to have had a late-night comedy (we did on Carnival) or trivia (also Carnival) for those of us night-owls who want something to other than dance. i was also very disappointed that the pools closed at 10 pm - it would have been really nice to sit in the hot-tub at 11 or 12 or 1 am and enjoy the coolness of the evening, but no such luck. CHILDREN'S ACTIVITIES: Along the same line, I think the biggest problem with this area was that the cruise was not prepared for so many young cruisers. The kids club was good and our children did participate, however there were many times when my kids said that they were "bored" because there wasn't much going on. I think the biggest area of improvement might be the number and level of activities offered for children as well as families. My 10 year-old daughter did participate in most of the kids-club activities, and for the younger ones, it seemed like a great baby-sitting service. One thing that is neat is that you can give kids 9 and older permission to "check themselves in and out" so you don't have to if you desire. We did this and it was good because she could come and go as she pleased and if she wanted to see the show, then she could simply meet us at the appropriate time. My 14 year-old son however didn't get into the kids activities AT ALL. He went the first night, but was terribly bored (they do have consoles such as the X-box and a few other things like that). The good news is that he found a group of friends that were his age and we didn't really see him much after that. Just know that many of the teenage kids felt the same way, so their weren't many of them in the teenage "x-club" after the first night. SUMMARY: Overall, the Celebrity experience was OK and we all enjoyed our vacation, however I will most likely NOT be selecting Celebrity for future cruises (especially with their premium pricing) until I am able to better understand and receive the "premium" value I should be getting from a line that touts themselves as an upscale, 1st class line. Read Less
Sail Date: March 2015
I have cruised over a dozen times RCCL, Princess and Celebrity. We wanted a cruise over our daughters spring break and it was between this one and a Princess. We booked the Constellation, despite the poor reviews. I tend to think most of ... Read More
I have cruised over a dozen times RCCL, Princess and Celebrity. We wanted a cruise over our daughters spring break and it was between this one and a Princess. We booked the Constellation, despite the poor reviews. I tend to think most of the posters are the negative people hence I decided to post a true picture. Food very good, entertainment cruise worthy, ship beautiful, veranda room very nice, mixed crowd diverse and friendly, crew outstanding. Ports of call Cozumel and Key West great time at both. For the exception of the unfortunate Carnival ship that lost all power, I do not see how you cannot have an enjoyable time on a cruise. Highly recommend the Constellation and enjoy your trip! Read Less
1 Helpful Vote
Sail Date: March 2015
This was our third cruise, first time on a Celebrity Cruise. The reviews scared us, but we went in with a neutral attitude and were truly blown away with the service from this cruise. We are a family of four: 2 adults and 2 elementary ... Read More
This was our third cruise, first time on a Celebrity Cruise. The reviews scared us, but we went in with a neutral attitude and were truly blown away with the service from this cruise. We are a family of four: 2 adults and 2 elementary school-aged kids. We arrived around 1 pm and was on the ship within an hour. We had forgotten our paperwork at home, and they helped us to get checked in with no problems. We were concerned when they put our credit card number on our kids' seapass (one kid has no concept of money), but they told us that on board, the guest relations would remove the ability for our kids to be swipe-crazy, so it was resolved. [One family forgot to remove that ability, and their daughter bought $600 worth of goodies before they found out.] We tried the Oceanview Cafe (buffet) and the Main Dining Rooms, and both were excellent. In the main dining room, they treated us like royalty, as our server was both professional and entertaining, making us laugh every night. Spa Cafe was simple but delicious. It's tucked away, so we think several people didn't see it. The food there was excellent and provided a lot of organic, diet friendly options. We tried the food there every day. Celebrity had a great mix of different foods to try each night. On formal night, they did have lobster tail, which was simply delicious. We remembered the best kept secret of eating free pastries in Cafe El Bacio without needing to order a coffee. Those desserts were even better than the ones in the dining rooms, as they were fresh and just melted in the mouth. Each day, they changed the pastries around, which kept our waistlines from shrinking too much. We ran into the cruise captain a few times. He was always friendly and full of laughs. We're glad that Celebrity had the staff come and chat with the guests. One day, we had to do a photo scavenger hunt with the kids, and we had to shake hands with the officers and give high fives to the workers. Every worker that we asked to help us was more than happy to oblige. We never ran into a complaining worker. This particular week, our entertainment included the Osmond brothers, so everyone was really excited to see them. They actually were on the cruise for their fans, but in the end, they decided to put on an impromptu performance, and people were blown away at their humor and talent. The other performers: comedians and singers were all excellent. In comparison to our past cruise with Carnival, Celebrity's performers were much more professional and had "WOW" factor. The lido deck always had loud music playing, and the activities director had several pool activities going on everyday. It was the fun place to be, but we enjoyed the quiet corners of the ship. The kids' program Kids Korner was pretty good. It was spring break, so we could tell that by the end of the week, the kids director was getting worn out. Still, our 8 year old wanted to be there 24/7 because it was fun with all of their programs: super hero night, pirate night, etc. Our 10 year old said the program was "OK" because it didn't follow the schedule, and it got crazy a few times. She did ask to go back, though, so it was not THAT bad. I appreciated that they did have some entire family programs like Family Bingo and Family Scavenger hunt, and they actually gave out nice prizes! We won a few things. We didn't book our excursions through Celebrity, but we did enjoy our ports at Cozumel and Key West. The fitness center was a little cramped. On the first day at sea, the entire place was packed out. We had to wait a little bit to run on the treadmills, but it wasn't too bad. Just crowded. The fitness bathrooms were not as nice as Carnival's which had individual fancy shower stalls and dressing rooms to use. The shower stalls were very small, and the lockers were difficult to use. Several people couldn't figure out how to use the lockers, so the attendant was constantly explaining how to use to the lock. We took advantage of the Thallasotherapy pool for adults. It's like a huge hot tub to just relax in. We tried the hot tub next to the pool, and the hot tub was no good. Other couples saw us try both and so they got out of the hot tub and joined us the pool which they all agreed was so much better than the hot tub. It was just so relaxing. The library was a bit of a disappointment. Most of the books have been picked over. Nothing of interest was there. People that came to use the library used the chess board to play games. It was connected to the iLibrary upstairs where people could use Apple computers. We spent time just watching the waves on the outside decks. Several times, we saw flying fish. And once, we saw a large shark swimming by. It was just nice to watch the ocean waves. Overall, we really did have an excellent time. We were glad we didn't let the complaining reviews keep us from enjoying our trip. We think Celebrity was top notch. It was truly a wonderful and relaxing vacation for the entire family. We went home relaxed and ready to take on the world again. Read Less
Sail Date: March 2015
This was my 10th cruising experience. My husband, myself and our 18 yo son went on this cruise this past month. The ports were awesome and weather great. Celebrity had sold 900 of the 2100 tickets to spring breakers, most from FL ... Read More
This was my 10th cruising experience. My husband, myself and our 18 yo son went on this cruise this past month. The ports were awesome and weather great. Celebrity had sold 900 of the 2100 tickets to spring breakers, most from FL schools. It turned out to be students from frats and sororities from FL colleges. The entire ship became party for the spring breakers. The dining room was full of rude loud curses from the frat boys and the staff had no control of them. The captain made many announcements regarding the behavior issues but nothing else was done. There was vomit on decks the staff had a tough time keeping up with esp in mornings. I had made a complaint during the formal night when the table next us broke out in a fight of f words. WE were told that we would be compensated for the drinks. A relationship manager by the name of Morgan for Celebrity took weeks to get back to me, put me on hold for extended periods of time then without a real apology said we don't compensate for that sort of stuff. No more celebrity cruises for me. Read Less
Sail Date: March 2015
We arrived at the Port around 12:15 and parked in the convenient garage. I should have dropped off the baggage before parking but luckily we didn't have so much stuff that it mattered. The process of getting on the ship was efficient, ... Read More
We arrived at the Port around 12:15 and parked in the convenient garage. I should have dropped off the baggage before parking but luckily we didn't have so much stuff that it mattered. The process of getting on the ship was efficient, although the man taking photos for the card ID was rude, a rarity on the trip. The gangway aboard took us to mid-ship deck 3 right in front of the guest services counter. They had complimentary champagne and this did not create a feeding frenzy as it would have on Carnival, a good sign of things to come. Once we got the bags into the room on Deck 9 I went back down to guest services to reserve dinner at Tuscan Grille for our last night aboard. This took about 15 minutes. Afterwards our family of four hit the buffet on deck 10. The buffet didn't change much day to day during lunch. There was a carving station with hot meat like turkey and roast beef and a selection of gourmet cheeses and even cold luncheon meats. Another hot section was called gourmet, but you were likely to find mashed potatoes and chicken breast and a fish selection. Near the back of the ship was a pizza buffet. There was also a Panini grille, and some Asian selections and a custom pasta bar. It was thorough and a better selection than Carnival. Our lunch choices were varied during the cruise. One day we ate in Key West. Another day we ate at the waiter service restaurant on Deck 4. Kids ordered hot dogs and hamburgers there and we ate a Cobb Salad although New York Strip was available too. We probably would have skipped the buffets altogether except that the kids preferred faster service. If you have kids then the Fun Factory is the name to remember. Our daughters 4 and 7 spent a great deal of time there even begging to stay for dinner or the late night slumber party. The kids were not happy when we came to pick them up. The young ladies working there were superb, always friendly and helpful. With the kids away at Fun Factory we choose the 8:30pm seating for dinner. We shared a table of 8 with another family of four. Their kids were slightly older than ours. They were friendly people, but we did not see them again at dinner. We skipped the formal night. The last thing I wanted to juggle is a suit and the means to press it. So for most of the cruise our dinner was an intimate affair at a table for 8. Between us we ate Prime Rib and Pork Chops and Salmon and New York Strip and Lamb. Not bad. The service was friendly and attentive. I don't know how they work such hours. The girl who was our assistant waiter could be seen the next morning assisting at the breakfast buffet. On the last night we ate at the up-charge Tuscan Grill. I have heard a few reviewers say that it's not worth the extra money, but I would argue that the food is even better than the dining room and the intimate setting is much more relaxing. If you are like us and don't get many date nights then this is worth it. It's also a good way to use the beverage plan. We included the standard beverage package in our cruise. Either there is misinformation or they have been tweaking the program. The understanding I had was it included beer up to $6, liquor up to $7 and wine up to $9. If you wanted a drink that cost more you would pay the difference. That didn't work out as planned. The $13 martini at the Martini Bar cost the full $13 and things like Pellegrino and Perrier were not included despite what I had read elsewhere. The good news is that bartenders had some leeway in what they gave you. Their $7 bourbon was Jim Beam, but the only place where they seemed to stock it was the pool bars. At the other places they substituted Jack Daniels (not bourbon but no complaint) or Maker's Mark. My wife drank mostly Pinot Noir or Shiraz under the $9 umbrella. The bartenders were not as friendly as the wait staff. I don't know if that is the culture of the bartenders or their worry that the drink packages cost them tip money. We prefer the ship to the excursions and it makes port days a good time to hit the pool. We skipped the formal dinner on the first night and were practically the only people in the solarium. It was a win on both counts. Other times those areas were packed. The casino was pretty quiet the times I tried it. I played two Texas Holdem tournaments, but I never saw a cash game. The blinds were so quick that it was more like blackjack than poker and yet it was something to do on the afternoons at sea when the pool was crazy. They also had 3 card poker, blackjack, craps and roulette and many slot machines. They had a pretty nice sale on the first Sea Day and I bought swim trunks for $10. They also had a selection of $10 watches and other items. Twice we planned to work out in the fitness center and twice they cardio machines were all booked up. It wasn't a lack of selection so much is that Celebrity seems to attract a fitness crowd. We don't do the shows on the ship so I can't comment, but the live music in the lounges were pretty good. The Rendezvous lounge before dunner featured a jazz group and singer that was just my speed. We have tried beach vacations with the kids, but they are bored by their parents that want to sit and read books and drink cocktails. What makes a cruise such a good family vacation is the balance of kids activities, adults activities, and family time. Celebrity was a step up from our other experiences with Carnival. It costs more but it's quieter and the overall quality is better. Read Less
2 Helpful Votes
Sail Date: March 2015
My wife, myself and daughter booked the March 7 cruise from Ft. Lauderdale to Key West and Cozumel. We have sailed frequently with Royal Carib/Celebrity and are all members of the Captains Club so we were expecting Celebrity's normal ... Read More
My wife, myself and daughter booked the March 7 cruise from Ft. Lauderdale to Key West and Cozumel. We have sailed frequently with Royal Carib/Celebrity and are all members of the Captains Club so we were expecting Celebrity's normal upscale adult cruise. Instead, what we got was the cruise from Hell, spring break in Cancun removed to the Constellation, anarchy on the high seas. It was a complete disaster. On a ship that held 2000 passengers, Constellation, without warning to its regular, loyal cruising clients, booked passage for another 1000 screaming, out of control college maniacs who basically took over the ship. You could not get to the bars or the swimming pools which were wall to wall drunken students from 10 am in the morning until 7 at night. The ship was vandalized, at least one student put in the brig for the duration, a couple removed from the ship in Key West, and some detained for running naked through the halls on a family ship! At one point, they even took over one of the bars and began dispensing alcohol to their underage friends. The crew made a perfunctory early effort to control things but eventually gave up and seemed to join the party! As a result, 1000 loyal repeat clients were basically held hostage for six days to the Vandals and Visigoths running wild. And as an added result of the bacchanalia, the sanitation of the ship went to hell. The pools were completely drained at least once. Despite this, my daughter came down with a viral illness that, after two doctors and a specialist, was traced most probably to the unsanitary pool condition onboard the ship, She spent two days of her 21st birthday vacation in complete misery. After returning, I joined her in this condition, though not as seriously. I blame Celebrity for this, not the kids. Kids will be kids, especially on spring break. But they did not belong on Celebrity. Or, if it was Celebrity's choice to book Cancun on the High Seas, it should have been clear that this is what the nature of the cruise would be. Booking those kids on an upscale family ship normally populated by sane adults and children with no advance warning amounted to nothing less than a betrayal of Celebrity's loyal clients and we will not soon forget it. It will be a long time before we return if, in fact, we do not sue Celebrity for gross negligence, breach of contract, misrepresentation, willful endangerment, and failure to maintain required sanitary conditions. Bottom line : Don't deceive yourself. Celebrity may portray itself as an adult and family-oriented, upscale cruise line but it won't hesitate a minute to sell out its returning, regular clientele to make another dollar. And NEVER, NEVER take a cruise during spring break unless you are a college student or someone in their second childhood. It is HELL! Read Less
Sail Date: March 2015
Like the size of ship, not so gigantic. Cabin was fine wth veranda, prompt attention by steward and friendly staff. As usual, the coffee bar was great! Room service prompt and a friendly call alerted us it was on the way, nice touch. ... Read More
Like the size of ship, not so gigantic. Cabin was fine wth veranda, prompt attention by steward and friendly staff. As usual, the coffee bar was great! Room service prompt and a friendly call alerted us it was on the way, nice touch. Embarcation was fast and easy as were on and offs for ports, and emigration check as well...very smooth. Seemed at times not enough staff at martini bar or rendezvous bar, or casino ...after awhile more staff was shifted here. Sometimes appeared staff was not as friendly as should have been due to this.... I found that the lack of any informative lectures was a negative for me....coral reefs, the history of Cuba or Mexico, the marine life in the area, a presentation by ship crew as on other cruises....there was nothing. The daily entertainment was good, Jane Curry was excellent. Trivia was fun. The string trio, and electric violin performers were outstanding. Buffet was consistently good, and service here also good. Main restaurant food was average, not bad...and the short ribs were very good one night. It just seemed to take a longer than usual time to complete meal whenever we ate there. Overall ship public spaces were very clean, well appointed. We enjoyed excursions in Cozumel at the Myan ruins, and touring Key West....don't forget to buy vanilla in Mexico! Captains announcements were informative. On sea day I visited the hair salon and received prompt attentive service, very relaxing. Ample deck space to walk, read, or just sit and enjoy view, pool area busy and well maintained. A very relaxing time overall.   Read Less
Sail Date: March 2015
This was our first Celebrity cruise. The only other cruise we have done with kids is Disney. We had a nice trip and the kids enjoyed it. I don't know if we would book Celebrity again with kids unless we got a a great deal, due to the ... Read More
This was our first Celebrity cruise. The only other cruise we have done with kids is Disney. We had a nice trip and the kids enjoyed it. I don't know if we would book Celebrity again with kids unless we got a a great deal, due to the low amount of activities for kids. >THE GOOD: -My 5yo and 6yo girls loved the Kid's Club, in fact the 5yo was begging me to go most of the trip. I think since there was not much else to do on the ship they wanted to go there constantly during the at-sea days. Unfortunately, my 9yo boy did not like the kid's club as much, so he hung out with us more. My son enjoyed the basketball court and the ping-pong table. -We had a great day in Cozumel. We took a taxi to the Paradise Beach Club for the day. It is a very family-friendly beach club with lots of inflatable toys/slides. It is $3/pp to enter, which includes beach chairs, umbrella and $12/pp to use all of the slides, kayaks, etc. The kids had a great time. We had lunch there, which was pretty good. Overall a great and inexpensive way for a family to enjoy Cancun. -In Key West we did the trolley tour and the Butterfly Conservatory on our own...the kids absolutely loved it! -We got 2 side by side balcony rooms. I highly recommend having the balcony...it really makes it fun. It would have been better if the rooms were connecting and we were very upset that even the balconies did not open (on most cruises they do)...my husband and son slept in one room and the girls and I slept in the other. There was lots of space for storage and the beds were comfortable. We brought our own waters and wine and had the mini bars emptied out to use the fridge. >THE BAD: -There were a lot of "Spring Breakers" on our cruise. Large groups of them that seemed to know each other...maybe sororities/fraternities. The pool scene was like out of a movie of Spring Break. Some hard core partying going on. It just wasn't an appropriate place for young children at times. We did not book Carnival for this reason but I thought Celebrity would not have as many partiers. I can only imagine what Carnival was like last week, because the crowd on Celebrity was pretty crazy. The older folks were able to escape to the Solarium, but we could not do that with young children. -Service was spotty. Many of the staff seemed grumpy and not happy to help with simple requests. Often I had to ask 4 or 5 people to get an answer to a simple question. Especially bad were the hosts in the dining room. The whole system of seating people was pretty disorganized. -We really missed having a movie theater on board. Overall, there was not a ton to do onboard. Not many activities. >Other info for those traveling with kids: -There is a kids menu in the main dining room with all the standards...pasta, mac-n-cheese, grilled cheese, chicken fingers -There is a charge for kids club during certain times of day (Nights and port days) -BRING GOGGLES!! The salt water pool really bothered the eyes of my kids. we had to buy $20 ones in the gift shop (aaargh). -The face paint they used in the kids club was impossible to get off. It did not come off with baby wipes, I had to scrub and scrub their faces. This was an unpleasant experience. I did tell the staff, so hopefully they will use a different type of facepaint. -The cookies in the cafe on deck 4 are free and my kids loved them. They also loved the ice cream station in the buffet. Hope this helps those traveling on the Constellation with kids! Read Less
Sail Date: February 2015
I'm SO embarrassed. I wrote this review months ago, but totally forgot to upload it. I always post a review after my cruises and we enjoy Celebrity, so I didn't want this to go to waste! Hope you find it helpful. ... Read More
I'm SO embarrassed. I wrote this review months ago, but totally forgot to upload it. I always post a review after my cruises and we enjoy Celebrity, so I didn't want this to go to waste! Hope you find it helpful. Embarkation: Smooth and quick. Cabin: Outside: Deck 3: The cabin is nicely appointed, but starting to show age. For example, the sealant around the window, which was filthy the entire cruise, is coming out, there are some tiles stains in the shower and scratches on the furniture. Public Rooms—The ship is kept extremely clean. The cabin corridors were quite bright. The theatre is quite large with excellent sight lines. The MDR has an enormous wall of windows. Dining-We had anytime dining, which worked half of the time. We made reservations, so never had to wait that long. However, as has happened on past Celebrity cruises, we asked to be sat with strangers at a large table and were promised such, only to be put at an 8-top with 5 empty seats. The food throughout was excellent, though, like most cruise lines quality has slipped. Lobster tails and (real) prime rib were nowhere to be seen. We did eat in Ocean Liners---well worth it---extremely attentive service and selections which couldn’t be found in the MDR. The spa café is a special treat on Celebrity. Entertainment- We had only 1 production show on this 5 night cruise. (There were supposed to be two, but the stage malfunctioned and that show was replaced by a smaller show.) The English female singer/comedian was quite good. We enjoyed Sarah of the cruise staff and her daily trivia games. Normally, I don’t care for cruise directors, but Alejandro was excellent. Gym- The gym has up-to-equipment and is roomy, with large locker rooms and sauna. Ports of Call – Key West—relaxing, but not much to do (probably because we’ve been there so many times). Cozumel- we went to a dive shop (Aquaworld) on our own to get a snorkeling trip, but it wound up being a bust. The company took us basically 100 feet off shore—we could have taken a public bus to Money Bar, as we have done in the past, and had better snorkeling. Do not use this company. In general, Celebrity’s standards are still high. The art on board is of better quality than other ships and the amenities superior. However, the Constellation is starting to show its age. Read Less
Sail Date: February 2015
Our room was wonderful and the steward was very accommodating. However that is the only positive thing I can discuss. Activities on Sea Days were minimum. They only offered fitness classes, discounts at the Spa and the Boutique Sales. ... Read More
Our room was wonderful and the steward was very accommodating. However that is the only positive thing I can discuss. Activities on Sea Days were minimum. They only offered fitness classes, discounts at the Spa and the Boutique Sales. Every so often there was a Trivia session which only lasted 15 to 30 minutes, wine and alcohol tasting that cost money. They also had a casino and Bingo. Other than that the only thing to do was to lie in the sun. Food Service was terrible. The servers in the dining room and the buffet were rude and curt. When I questioned an item they jumped on me as if I didn't know what I was talking about. I use to cater and know my food. The Crème Burlier was soupy and cold. On the last day of the cruise they offered Fried Chicken and Spaghetti. What kind of dinner is that in the form dining room? Entertainment was terrific. There were virtually no activities for children. Read Less
Sail Date: February 2015
This was our 6th cruise on Celebrity cruise line and absolutely unbeatably the worst one. The ship is old, worn out, smelly, and feels unclean; there is no wow factor at all – very drab. Embarkation was chaotic, mostly due to no ... Read More
This was our 6th cruise on Celebrity cruise line and absolutely unbeatably the worst one. The ship is old, worn out, smelly, and feels unclean; there is no wow factor at all – very drab. Embarkation was chaotic, mostly due to no direction from the staff and pushy passengers. We went on the same itinerary on the Millennium 2 years ago and it felt like night and day compared to this cruise. I cannot believe that in 2 years Celebrity dropped so low. We took a Celebrity cruise 3 month ago on Silhouette and it was a nice cruise, we noticed many budget cuts and corners cuts even on that cruise; however it cannot be compared to this cruise. It’s a shame that Celebrity fell so low that I cannot even compare it to Carnival – there was no service, no entertainment, no care and no variety on a 5 days cruise. In 5 days NO ONE paid us any attention - not the room steward, not the server, not the wait staff at the buffet, not the entertainment staff - in 5 days on the ship NOT ONE PERSON offered or provided any service or enjoyable experience or did anything worth recognition. Even guest relations manager was not interested in remediating the situation. The cabin was worn out, rusted out, poorly decorated and very small. There were stains everywhere. The pool towels brought to our room the second day were dirty, the bed shits were dirty, the carpets were dirty, the balcony looked like it was not cleaned in ages. My husband developed a severe allergy while on the ship, he is allergic to dust. The room steward spends 3 minutes in the room and leaves dust, dirt, stains untouched. It took 3 days to get ice from the room steward. The first day we asked and got no ice, the second day we asked and got ice in the middle of the day, by the time we got to cabin later in the day it was melted and was never changed, so the 3rd day after asking both room steward and assistant to have fresh ice in the room we finally got it. One day the room service menu disappeared from the tv screen and since room steward did not provide paper order forms for breakfast, we were not able to order morning coffee. The interactive function was fixed the next day, we ordered juice to be delivered for 8 am the next day and got a knock at the door an hour later at 12:30 am after midnight and juice delivery. The main dining room waiter was so busy that it was impossible to stop him and ask for a different dish or just to get a recommendation on the selection. The food presentation was not imaginative, quality was not good and choices were limited. The first cruise day was a nice warm day in Key West and I was planning to spend it on the balcony reading; however window washers decided to wash the windows and floors of the food court 3 decks up and spent 3 hours watering all balconies below. They saw people on the balconies trying to relax and enjoy some sun, but they did not care one bit and kept on watering us over the head with dirty salty water. The worst part of the ship was the buffet dining room with very poor, tasteless and limited choices, terrible working hours and no service whatsoever. In 5 days not once coffee or water was offered by wait staff in the buffet area, nor tables cleaned or dirty dishes removed from the table. The buffet operation hours on board of this ship are ridiculous. If you don’t eat before 10 am, there is no hot or fresh food available between 10 am and 12 pm. If you missed lunch, there is no hot food available between 2 pm and 5:30 pm. Two years ago on the same itinerary, for the day at sea, a very beautiful brunch was served in the main dining room, and there was a midnight sweets buffet on the pool deck. On this cruise if you miss your small window of food service, you either have to wait for the next meal or wait for an hour for order from a very limited selection of a room service menu. The last day at sea, knowing the situation with meals on this ship, we went to Ocean café at 1:30 which is about 1.5 hr earlier than our normal lunch time, but we missed lunch on 2 previous days and were determined to have some fresh food in the afternoon. I went to the salad line with a plate at 1:30 pm and waiter/server closed the shutter over the food in front of my face. I asked him what was going on and why is he closing the salad bar so early, he said that they close one side at 1:30 and the same selection is on the other side and I should go there. I went there and there was 1 salad with tofu available and 4 empty salad dishes. I went straight to the guest relations office and explained the situation. I also tried to state how much I was disappointed with the whole cruise, with hours of operation, with limited options, with total lack of service; she interrupted me and said that she cannot remediate what's done but that she will report the incident to the manager of the dining room at the Oceans Café. She also suggested that I should talk to a manager in the café when there is a problem. To which I said that on all other cruises the officers and dining room managers were available and in the dining room at all times, on this cruise neither in the buffet nor in the main dining room, the manager did not introduce himself, never stopped by the table and I had no idea who to even look for. Regarding the hours of operation she said that it is the same on all ships. To which I told her that 3 month ago on Silhouette the buffet was open for 23 hours a day and there was always a selection of sandwiches, cookies, salads, fruits or horderves available. But she did not care one bit about my experience or my dissatisfaction. In 5 days RARELY any staff member even said hello anywhere on the ship. We waited by the pool side bar for 15 minutes to order drinks while barman was chatting with other staff members. When dance lessons were offered in the reflection lounge, the lounge bar was closed and there was nowhere to get water or a drink for 2 hours that session lasted. The professional entertainment on the ship is almost none existent. Cruise director is really trying to be funny and to be everywhere at once, but he cannot be a substitute for a whole professional staff. Passengers entertaining passengers, so called “life activities” is so amateur it is said and not funny. The days at sea had no professional entertainment offered throughout the day. You had to choose between casino, bingo, shopping on board, art gallery or drinking. There were no lectures, no tour of the ship, no interesting guests, no cooking show, no game shows if you don’t count a poor attempt for unskillful game called majority rules. The dance band that was supposed to play dance music before and after dinner, decided to become rock-n-roll, country, hipster mix, invited a “guest” with guitar that knew 7-8 old rock hippy songs and played them continuously every time we stopped by the deck 4 trying to find a tune to dance to. There were always many people at the lounge, none of them dancing, since the music he was playing was not suited for pre-dinner dance, but they kept on repeating the same performance night after night without paying any attentions to guests. We ordered a future cruise while on the last cruise on Silhouette 3 month ago. That cruise was supposed to be Mediterranean next summer on Constellation. We will be canceling it because after this experience I cannot imagine spending 10 days on this ship.   Read Less
Sail Date: February 2015
Embarking was a breeze. We were in state room 6148, Penthouse suite. We could see our neighbors on the balcony as we walked up to the terminal so thought our room would be ready. As soon as we checked in, we were escorted to Ocean Liners ... Read More
Embarking was a breeze. We were in state room 6148, Penthouse suite. We could see our neighbors on the balcony as we walked up to the terminal so thought our room would be ready. As soon as we checked in, we were escorted to Ocean Liners as Michaels Club was having the windows frosted. I can totally understand that, over the course of the cruise we constantly saw people trying to look in. I am sure new cruisers were just curious as to what Michaels Club is. We had to wait quite a while to go to our suite, we later found out that was because they were doing some kind of tour of our suite, we saw the movie on UTube after the cruise. Once we entered and looked around the suite which was beautiful but dusty, we noticed there were no glasses other than the 2 champagne glasses for the sparkling wine. Our two bottles of spirits were not there either. There were four of us in the suite and only two towels and two bathrobes. Our Butler stopped by and introduced himself, told us if we needed anything, to ask him first and he would make sure it was taken care of. I asked for glasses, more towels and 2 more bathrobes. I also asked he explain how the hot tubs work, the sound system and automatic drapes. He just looked at me and said "push the buttons". If you have stayed in this suite, you know there are buttons everywhere. To cut a long story short, it took several requests. We finally called housekeeping who delivered the towels and bathrobes that evening and stocked the cabinets with glasses the next morning. I can honestly say our Butler was the worst I have experienced. I have had much better in a Sky Suite. We were told by the neighboring PH that they were tipping the Butler before he actually did anything and that's how they got what they wanted. I have always tipped according to the service I receive and no before. I feel I tip well for good service. We then started tipping him everytime we saw him for the next couple of days but honestly, things did not improve. We passed him several times and he did not even acknowledge us. One might think we were needy, the only thing we asked for were the towels etc. And breakfast in our room twice. Now as far as the service we received around the ship, we could not have asked for better service. Other than a few rude bar tenders, and not to us, only what I observed for other guests, as soon as they heard 6148, they were Johnny on the spot. We did not wait for anything, even though we expected to. Leo and his staff in Michaels Club were superb. They were so friendly and could not do enough for those of us fortunate to be in Michaels. It will make cruising without Michaels Club very hard. We ate at Ocean Liners the first evening, food and service was great. Sommlier one of best we have experienced. Second night was formal night, we have never done formal night before but my Son and his Fiancée wanted to do it so we did. We were invited to dine at the Captains table, ordinarily I we would have declined. Again, my Son etc. wanted to so we did. I found it to be a very nice experience, food was great, conversation never stopped. We were each given a photo of us all at the table along with a personal menu and a Rose for the Ladies. Our stops were Key West and Cozumel. Key West was the first day, been several times but a first for my Son. We took the trolley around the Island and hopped on and off at various sights. Beautiful weather and we have decided to go back when we can stay longer and experience the night life there. The next day was a sea day, we had not even toured the ship yet as embankment day was really busy. We ate lunch at Bistro on 5, not as good as I remember toured the ship and took a nice nap on the huge balcony. This was formal night. Cozumel, been several times but a first for my son. We took a private Jeep Tour and had Mirasol as our guide. I can not say enough nice things about her, she was fantastic. Great personality and such a good sense of humor. Fabulous day! We went snorkeling, went up the lighthouse, saw the crocs, did some site seeing and tequila tasting. We had so much fun! We ate in Blu that night. I felt bad for others because they were apparently making people wait but as soon as we said the magic 6148 we were seated immediately. Food was great as was the service. We ate alone as my Son had date night. They ate in the MDR and said the same. We had selected select dining, they too were seated immediately. Next day at sea, relaxing. My husband hit the casino, lost but he had fun doing it. The rest of us went by the pool and then back to our balcony. We tried to utilize our suite and balcony as much as possible but also wanted to experience the ship, we really needed a lot longer cruise. Every evening we went for cocktails and canopies in Michaels. The canopies were much better than we used to get in our suite on previous cruises. We also got a bridge tour on our last sea day. All in all, we had a great time and I still love Connie. The only downside was our Butler. Disembarking, well those VIP tags, I am not sure how I will ever be able to cruise without them. Leo walked us down to our bags which were in a special spot, straight to a dedicated line for immigration and right off the ship. Sad to leave but if you have to, what a great way to do it. Read Less
Sail Date: December 2014
Celebrity Constellation – 9 Night Cruise Eastern Caribbean (13-22 Dec 2014) out of Port Everglades (Ft Lauderdale, FL); Celebrity Suite 9096 (Deck 9) which came with concierge’s service. The check-in service was first class – the ... Read More
Celebrity Constellation – 9 Night Cruise Eastern Caribbean (13-22 Dec 2014) out of Port Everglades (Ft Lauderdale, FL); Celebrity Suite 9096 (Deck 9) which came with concierge’s service. The check-in service was first class – the boarding classes (suites vs. rooms) are separated/divided so you feel from the start a difference that you’re paying for. Once checked in, your documents are passed over to one of many cabin Butlers which provide care and attention to the 50 various suites aboard; they in turn will escort you directly to Michael’s Club (Concierge’s Lounge), which is specifically only for suites and Captain Club members (part of their rewards member’s package). Once there the Concierge – ours was Bogdan, who was absolutely fantastic; a ball of energy focused on making our stay very memorable. The lounge is staffed with some great people; three that come to mind are: Ivana, Sotoko and Consuelo. For the club members you are provided a tour and information about the club and its usage; I’ll leave the run down up to them on your visit; however, these were top notch customer service professionals – always a smile and always there to feel at ease. Now for the boat – it’s an older ship (2002) from the Millennium Class, and our last Celebrity cruise was in a Penthouse suite aboard the “Solstice”, which is their Solstice class ship; so we’re now comparing apples to oranges due to the difference of classes, suites and years (8 years apart). So it’s easy to say that the Constellation staterooms are pretty worn as we were in the lowest of the suites vice the nicer Penthouse on the newer Solstice. The food: It was exceptional!!! Nuf’ said!!! Now we loved what we refer to as the “trough”; if you watched a few hundred graze during your meal time – you’ll truly understand tagging this as its name. I don’t blame the ship or its staff on this daily regression in the “human food chain”; I blame the rude and inconsiderate passengers which have no sense of common courtesy – they drive onto the blinding heaping mounds of meat – potatoes – breads while only concern in their life is them. They’ll cut in line – they’ll stop in mid-stride, they’ll be looking one way while walking another…the food is plentiful and well cooked, most will say it’s under seasoned and it should be so be ready for that. Hidden secrets the Ocean View’s grill area every night Jonathan would grill to order select cuts of meat from lamb, chicken, steak, pork, etc…these were thin cuts but if you want more go back! Jonathan was identified as one of their best employees working the trough. Now the table cleaners were entertainment…it was fun to watch how many times they could look busy without being busy; this would be blamed on the management staff, with the passenger turnover during each meal – this group has no problem to keep tables clean and free of dishes. The only major complaint in this area was the ice and juice machines, which were constantly out of order or not working properly; and it always seemed to be the passenger’s responsibility to ensure these were working and not the staff each meal period. Only went to the Tuscan Grill for specialty dining; and we went there twice as it was that good. Great service and great staff, nuf said. We chose early dining but really only went there once and it was very nice…again staff was very good. The shows and the activities were like any other cruise ship…no better and no worst…the best thing about this vessel was “NO SMOKING” in the common areas; the worst thing was the other passengers, they were the only rude people I encountered on the ship. Last item to share the ship’s Captain was the best I’ve ever encountered…very personable and enjoyed each and every announcement he made…he made you listen as he passed on very important information but had you waiting for his hook…always a little humor mixed in with his messages.     Read Less
Sail Date: December 2014
This was our second cruise. Our first was a great experience with Royal Caribbean. Based on reviews, we decided to go with Celebrity this time. The experience was a great deal of fun with plenty of opportunities for relaxation; but was it ... Read More
This was our second cruise. Our first was a great experience with Royal Caribbean. Based on reviews, we decided to go with Celebrity this time. The experience was a great deal of fun with plenty of opportunities for relaxation; but was it worth the cost, and did it live up to its 5 star rating? Embarkation was smooth and painless. The Constellation had docked at terminal 4. This is a brand new building with a well organised and friendly staff. We were through the terminal and on the ship in about 15 minutes. Once on the ship, we received a complementary champagne, were just about to start exploring, and the sales pitch began. We were immediately approached by a hostess from the specialty restaurant "Ocean Liners". The hostess thrust a menu into our hands and began giving us details about the menu, service and value we would receive at this restaurant. We responded that we had already booked and paid for the other specialty restaurant "The Tuscan Grill". This did not halt the sales pitch. Feeling a little pressured, we relented and booked in for that evening. We then decided to head to our stateroom, on our way out of the lobby, we were approached by a host from the "Tuscan Grill" specialty restaurant with a similar sales pitch. He only relented when we explained that we were already booked into the Tuscan Grill and provided details of which night we were booked in. From there, we went to our stateroom. We had booked 2 inside staterooms on deck 3, one for my husband and I, and one next door for our teenage son. We were pleasantly surprised at the size of the staterooms, much bigger than on Royal Caribbean, and very well laid out. The bathroom was large enough to move around in, and the shower was huge (huge in ship terms, which is small, but much larger than the one we had on Monarch of the Seas). There was plenty of storage. So much in fact that we didn't use it all. The rooms were clean and comfortable, and the housekeeping staff met us at the door to introduce themselves. Throughout the cruise they were very friendly and always available. The Constellation has several specialty restaurants, a main dining room, and a buffet. Ocean Liners is their signature specialty restaurant, and that is where we dined on the first evening. The service was flawless. We ordered ala carte and were not disappointed both with taste and presentation. My son had the rack of lamb, I had the chateaubriand, and my husband ordered the lobster, which was prepared table side by our hostess. My husband a I enjoyed a couple of glasses of wine from the wine package we had previously ordered (the 5 bottle classic wine package). Upon leaving the restaurant, we were approached with the bill, which showed that they had originally charged us for the wine by the glass, then realized they had confused the classic wine package with the classic beverage package, reversed the charges, and told us that the remainder of our wine would be sent to the next restaurant, The Tuscan Grill. The following evening, we went to the Tuscan Grill. Once again, the service was impeccable, and the food amazing. My husband had the rib eye steak and says it was the best steak he has ever had. I had the fillet mignon, and our son had the lobster penne. The desserts were "to die for". Again, my husband and I enjoyed wine with our dinner. We had informed the waiter that we had the classic wine package and that our wine was supposed to be sent over. At the end of the meal when the bill came, we were charged for the wine. They had once again confused the beverage package. The maitre'd apologized for the confusion, admitted it was their mistake, but refused to reverse the charges. We paid, then went to Cellar Masters where after about five minutes, it was sorted out by a very helpful staff member. The remainder of the cruise, we went to the main dining room. The food was amazing, however the service was far less impressive than in the previous two restaurants. Each time we ordered something "extra" (pop, espresso), they immediately asked for the sea pass and presented a receipt to be signed, instead of waiting until the end of the meal. We selected the anytime dining which worked out well. We were able to sit at our own table and book any time we wished. For breakfast and lunch, we went to the buffet. The buffet was average, as to be expected when serving over a thousand. Activities were scheduled throughout the day, appealing to a wide variety of people. There was ballroom dancing, live entertainment in the theatre, and bands both on the pool deck and in the lounges. We especially enjoyed the trivia game shows, and the comedian showing in the theatre. There was also plenty of opportunity to sit back and relax in the many quiet areas on the decks. Our 16 year old son enjoyed the teen club activities. Our ship docked in Cozumel on Dec 24. There were several tours available to choose from. We wanted to see the Myan ruins. There was an 8 hr tour, and a 4 hr tour. We chose the 4 hr tour rather than spend hours on a bus. We really enjoyed this trip. We went to the ruins in San Gervasio, then a bus ride to The Mayan Cacao Company. The trip was very interesting, great people, very informative guide. There was plenty of opportunity for photography. On Dec 26, we docked in Key West. We decided not to book an excursion, instead opting to walk around on our own. We purchased tickets for the Hemingway House and the Mel Fisher Maritime Museum from a local vendor. The Hemingway House was amazing, and again, plenty of opportunity to wander around and take photographs. We very much enjoyed this. Next, we went to the Mel Fisher museum. Again, very interesting with amazing artifacts. Great value for money on these excursions. On Dec 27, the last day of the cruise, the ship docked at its final destination, Fort Lauderdale, at around 7 am. Since our flight was not scheduled until 7 pm, we chose to do the shopping excursion to Sawgrass Mills Mall. We were to meet our tour guide in the theatre on deck 5 at 8:45am. Our guide was then meant to escort us through the disembarkation process. However, at 8:05, an announcement was made for those of us going on this excursion to go to deck 3 and disembark. I immediately went to deck 3 and explained the confusion of the contradicting instructions to a staff member. This staff member seemed confused, spoke to someone on the radio, then said we needed to come to deck 3 right away and disembark. Therefore, we followed her instructions and disembarked. After clearing customs, we went to the front of the terminal. There was some initial confusion as we did not see a tour guide or bus. After asking several terminal staff, we were approached by a tour guide who said that we were late. We explained that were told to disembark. He said we did not follow instructions properly, then he left. About 5 minutes later, we were met by a second tour guide who was extremely helpful and informative. He said the bus would arrive shortly and stayed with us and the other guests who had begun to arrive, assisting us with our luggage, very nice. We were driven to the mall, and dropped off with a time to meet for transport to the airport. Unfortunately some people chose to be 45 minutes late for the meeting time, making everyone else late for their arrival at the airport. We were in no danger of missing our flight, but other travelers were, due to the inconsideration of people who chose not to meet the timings. The positive point about this excursion is that we didn't need to worry about our luggage, which was kept on the bus during the shopping trip, and we didn't need to try to find a taxi. The Celebrity Constellation is one of Celebrities older ships. It received a remodel to upgrade some of its amenities but is still showing some signs of age. The staff was courteous and friendly and for the most part very helpful. Celebrity sell themselves as an upscale cruise line. However, despite paying more for this cruise, we feel the service was not as good as our Royal Caribbean experience. We had a great time, and will probably sail with Celebrity again, but would like to try a different ship.   Read Less
Sail Date: November 2014
The embarkation was excellent. The food was top quality the first evening and the first and last two sea days but the food was skimpy and tasteless in the garden buffet during the five port days. This was our big complaint. Celebrity is ... Read More
The embarkation was excellent. The food was top quality the first evening and the first and last two sea days but the food was skimpy and tasteless in the garden buffet during the five port days. This was our big complaint. Celebrity is clearly cutting corners in food preparation and production in the buffet. On the last sea day night no bowls were present and the bowls were cold when they were brought out. The first two bowls I picked up had food , grits in fact , on them. This is unsanitary and pathetic for what I thought was a cruise line of high standard. The desserts were miniature dwarf servings until the last two sea nights , then they served the regular slices of what we though was left over or unsold desert from other pay for food dinner locations. Many salads were scooped up at lunch time and reserved in glasses at dinner time , even though the salad looked dry. The jewelry sale was the biggest farce that I have ever seen on a cruise ship. The cheap watches were so cheap that we witnessed two customers bring them back as soon as they got to their cabins due to operation failure. This should be an embarrassment to Celebrity cruise lines. The ship was very nice and in great shape for it's age. Disembarkation was a breeze and the 7:00 a.m. exit time for passengers whom were handling their own baggage was earlier and better than other ships. All of the port stops were great and the reason we decided to try Celebrity for the first time. This Celebrity ship did not measure up to Carnival , Norwegian or Princess cruises in our past so we will be going back and not forward with Celebrity Cruise line in the future. Read Less
Sail Date: November 2014
This was my fouth cruise, 2nd on Celebrity. I have to say after reading some reviews I was hesitant in what I was going to find. Constellation was an older ship, not being taken care of? Not true. Very clean, and well taken care of. It is ... Read More
This was my fouth cruise, 2nd on Celebrity. I have to say after reading some reviews I was hesitant in what I was going to find. Constellation was an older ship, not being taken care of? Not true. Very clean, and well taken care of. It is an older ship, it is not brand new but it is scrubed, painted and nice. The dinningroom is a little dated, but it's clean and still very nice. Our room may have been one of the ones that was re-vamped, but I could see the wear but it was very clean so it was fine. Everyone was the best at taking care of us from our stewart Benjit to the dinning room hostess, I couldn't have asked for better service. The food wasn't as fantastic as our last Celebrity cruise, it was still very good however, just not over the top, I still gained my cruise weight, but it wasn't all the "best" of whatever I had but non the less still very good, the buffet had good food, not a huge variety but I think they did a great job, with the selections, bread was always fresh, always had a chicken, beef choice and a pasta, pizza and sandwich station and of course a ample selection of ice cream. We arrived everywhere on time and getting off the ship was almost nothing -- took just a few minutes to get off and on. We did try the conceirge treatment on the ship -- I think it was worth it, priority embarkation was awesome -- I think from the Taxi to getting on the ship -- under 10 minutes -- easy. We didn't need the champagne and didn't take advantange of the appetizers (we had plenty of food-lol) but used some coupons for the gelato and our third person received 40 mintues of free internet -- and a few more coupons we didn't use. Our room number was 9122, deck 9 does have the overhang but honestly I didn't really even notice it -- that room is kind of in a space where you can get a little sun, but it wasn't an issue at all, would have no problem getting another room on that deck. The entertainment -- was really good, I have seen my share of slightly cheesy productions and overacting and not the best singing but this crew -- was actually really good, first cruise I was actually looking forward to seeing the shows. The captain was awesome, he is funny, personable and seems to have his act together, I mean connecting with the guests, he did some comedy too -- I would be excited to be on a cruise with him again -- again a cruise first for me as well as the cruise director Rich -- he was excellent, very funny, personable and didn't push the activities too much wasn't forced to be a nice funny guy, he seemed to really be himself, as well as the activities director (Sarah?) Anyway these are things I have not ever experienced before and actually does make a difference, makes the cruise a little more personal. I don't have little kids, but I saw them running around with newly crafted stuff they were proud to show their parents and hunts for items -- they seemed very happy and making new friends. All and all this obviously wasn't a new ship, but there are others out there if that's what your looking for, to me this was a very, very nice cruise short enough for my busy college student but long enough for a nice bonding, relaxing trip -- don't need to go to Cozumel again but that has nothing to do with Celebrity but Key West -- I will be going there again -- a very laid back beautiful island. I do have to say -- there was way too much unnecessary whining going on, wating in line (if you are late for breakfast that is going to happen) nothing is going to be perfect -- not getting chocolate on your pillow -- is not (in my opinion) a cause to have a problem, we did get chocolate covered oreos -- they were good! But more than a few times I hear frm a crowd "this is ridiciousl" no it's not.. calm down and get free room service. seriously.. get a grip. Read Less
1 Helpful Vote
Sail Date: November 2014
My wife and I are in our 50s and have been cruising now for a while with an increased emphasis in the past couple years. We have cruised Celebrity before on Connie as well as Princess, RCI, and Carnival. This was our longest cruise by far ... Read More
My wife and I are in our 50s and have been cruising now for a while with an increased emphasis in the past couple years. We have cruised Celebrity before on Connie as well as Princess, RCI, and Carnival. This was our longest cruise by far as our previous long cruise was a 10 day Caribbean. It was our first transatlantic and our first foray into Mediterranean cruising as well. We flew into Rome 3 days before the cruise from Miami after a layover in Madrid. Having missed our connection in Madrid due to some silly rule from Iberian Air about not letting the crew onboard our plane, we arrived 3 hours later than expected. We traveled with a group through a group package that turned out to be somewhat of a disaster on the transportation front. Being somewhat abandoned at the Rome airport by our TA/transportation arrangement, we were forced to purchase our own bus to the Hotel Diana Rooftop. The hotel was fine and had a very good location. Fortunately the weather cooperated as our room did not have AC. Embarkation was another crazy day. We received notification from Celebrity the night before the cruise that the embarkation port was being changed from Civitavecchia to Naples due to weather. What a night of confusion, both from our TA and from Celebrity. I know this had to be extremely difficult on Celebrity's part as they had to contact a couple thousand passengers through various unreliable means. Having to organize 90 buses to disembark passengers from a port 175 miles away and pickup as many and get them all to Naples had to be an unbelievable logistical challenge. They came through, though, and were well organized in the Rome airport to transport passengers and their luggage to Naples. They checked our bags directly from the bus to the ship which made checking in and getting onboard very easy. Connie is showing her age somewhat, but she still sparkles in most areas. There were always crew cleaning, patching, painting, and maintaining throughout the cruise. This is still one of our favorite ships. We like that it is not a huge ship and the number of passengers never makes you feel like it is crowded. The passengers were more of a seasoned citizen variety with a few exceptions. There were only 8 kids on the cruise. From the various languages I could hear spoken throughout the cruise, passengers were primarily from the US but with a good sprinkling of European and Canadian cruisers with a few Australians as well. There was always something to do, but we spent most of our free time reading. It was sometimes difficult to find quiet places to read since many others had the same plan as ours. The activities were the typical trivia, random game shows, casino games, etc. There were very few good weather days so there wasn't much outdoor pool activity except on a couple days. Having booked Aqua class, we ate in Blu every evening and some mornings. We found the food superior there to the few times we ate lunch in the MDR. The buffet was adequate with good variety. At times the hot food was cold and the cold food warm, but there was variety at lunch and dinner. The two nights we ate dinner in the buffet were very good since they have a make to order grill in the back of the Oceanview cafe. The dinners in Blu were different than when we we were on Connie last April. There didn't seem to be as much of the "clean cuisine" concept as before as evidenced by the insistence to put gravy on every type of meat dish. Cafe Al Bachio always had something yummy whenever we needed a snack. We had booked 4 excursions through Cruise Critic members, 3 of which came off without a hitch. The other one was cancelled due to the operator not showing up. We felt bad for the organizers because it was a large group. We booked two shore excursions through Celebrity and almost got left behind on one of them (Pisa). Fortunately I was able to run to catch the tour before they left us. Rain left us disappointed in Florence but the weather cooperated at all other ports. Agadir was enlightening and a real adventure. Cartagena was nice as were the Canary Islands. Our Aqua A2 cabin was located on deck 9 unfortunately beneath the Lido deck/pool area. On any nights where music was being played we heard it pretty loud and clear and pretty much had to stay up as long as they were playing. In the early morning we would hear chairs scraping as they were being moved as well as heavy footed people walking the deck. The cabin itself was very comfortable as was the bed. Only the location under the Lido deck made it a slight disappointment. Our room stewards were awesome and always greeted us with smiles and well wishes for our day. Wait staff in Blu was exceptional as well. We really enjoyed getting to know some of the folks there since this was a long cruise. They got to know our names and habits as the cruise progressed. Particularly exceptional were Rich Gleason, the cruise director. We've been on many cruises where the cruise director is only seen in two locations- the morning show and introducing the show headliners. Rich was everywhere on this cruise, from jumping in the pool and participating in the crew/guest volleyball game, to helping with the egg drop challenge and many other areas. He was always visible in various lounges and walking the ship talking to passengers in every venue. He was just outstanding. We actually had two captains on this cruise, Captain Nikolas and Captain Tasos. I enjoyed Captain Nikolas but Captain Tasos was incredible. Again, I've never see a captain so visible and participate in so many activities. His performance at the Liar's game was incredibly funny. Overall entertainment was pretty good. The few production shows were good to very good. I was impressed that they had live entertainment every night as well as many guest lecturers that educated and entertained us in many ways. I had my perspective changed on a couple topics due to some of the lectures we attended. Disembarkation was a breeze as there apparently were a lot of customs agents that allowed us to get off of the ship earlier than expected. I wish I could say our TA redeemed themselves with a pickup in FLL. However, after waiting an hour an half in the rain with the prospect of waiting another 1-2 hours, we decided to forego our prepaid transportation and rent a car for the 3 hour drive home. In summary, this was a memorable and enjoyable cruise for us. If I had to pick one negative (other than our TA's blundering of the pre and post-cruise transportation) it was our cabin location and the noise that came along with it. The best part of the cruise had to be the great captain, cruise director and crew who went out of their way to make our cruise enjoyable. Read Less
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

Find a Celebrity Constellation Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise