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12 Helpful Votes
Sail Date: June 2016
I recently cruised for the first time on the Celebrity Constellation, on the June 12, 2016 12-night Adriatic cruise out of Venice. I thought I would share the good and bad. I’ve cruised on Princess eight times and RCCL once, so I was ... Read More
I recently cruised for the first time on the Celebrity Constellation, on the June 12, 2016 12-night Adriatic cruise out of Venice. I thought I would share the good and bad. I’ve cruised on Princess eight times and RCCL once, so I was looking for a bit of change from Princess. Our last Princess Western Caribbean trip out of Houston was a giant dud, since it rained on us the entire trip; we missed one port and really couldn’t get off on another. I was cruising with my 16-year-old daughter, and had read that Celebrity tended to have as many or more teens as Princess. That certainly wasn’t the case on this cruise, as there were only 15 teens in the 15-17 age group. There were simply very few younger people (or young adults) on our cruise, and one couple told us that a staff member told them it was the “oldest” cruise he could remember. We booked the trip because it was discounted, as all European cruises seem to be this summer. I originally booked an inside stateroom for a total cost of about $1,850 for the two of us. After a day I upgraded to Aqua Class, which cost $3,600 total, but also included the drink package and prepaid gratuities. Given that the value of the free amenities was worth about $1,200 and our travel agent gave us a $100 credit, we ended up paying about $450 more for a balcony and the right to eat at Blu. We weren’t interested in the spa, but I had heard good things about Blu. I’m going to list some things I didn’t like, but before I do, let me share the things we did like. And I will makes comparisons to Princess, since that is my point of reference. CONDITION OF SHIP: I have read a few reviews critical of the condition of the ship. I didn’t see it. I thought the ship was in great shape and well maintained. Overall the ship was very elegant, and I couldn’t have asked for more. SERVICE: I found the overall level of service to be much higher throughout the ship than what I’ve generally had on Princess. I found the employees to be friendly and outgoing, and with a few exceptions I found bar service to be quick. CASINO: The casino was not all that busy much of the time, and I don’t think I ever saw a blackjack game with more than a $5 limit, save perhaps on a single-deck game with a $10 limit. The two six-deck games were H17, das, rsa, 3-2 on natural. The single-deck game was a 6-5 game, so it is not playable. My memory has failed me, because I can’t remember whether the dealer dealt and checked a hole card; my recollection is that they did not. This can be important for doubling and such. These are not the greatest rules, but they are about as good or better than any low-limit game in Vegas these days, and I enjoyed not having to play with a csm. There was a plentitude of “penny” slots, as well as a small number of traditional reel machines. Oddly enough, the casino did not have “bartop” video poker machines, so I didn’t play any video poker. The VP payouts were terrible. I think JOB was set on a 6-5 payout, which gives the house a five percent edge against “perfect” play, and a 10-15 percent edge against average play. I was up about $1,400 for the trip but had two terrible nights and ended up the trip up about $200. Still had fun, and I give the casino a fairly high rating. “BLU” RESTAURANT: I paid the small upcharge for an Aqua Class room purely for the right to eat at Blu. We did not use the spa. Overall I would rate the Blu dining experience very highly. We really enjoyed the staff at Blu, including maitre d David. The staff remembered us, and after ordering a bottle of sparkling water on the first night they had a large bottle of San Pelligrino delivered to the table almost as soon as we were seated. I had to repeatedly ask for ice for it, though. Refills on wine were offered and provided painlessly, with any signing of a bill done at the end of the night. On Princess, ordering wine takes a lot longer and is more of a hassle, and even if one is on a drink package there is a big production of signing for drinks in triplicate. Refills are never provided without a big hassle on Princess. A couple of shortcomings of Blu were that a wine list was never provided when we sat down. I noticed a few people had wine delivered as soon as they sat down. Clearly they just had a standing order for a particular first glass of wine, and I strongly recommend this. Second, many of the hot dishes simply were not hot enough. The first night we ordered escargot it had been allowed to cool quite a bit; I later specified that we wanted it HOT. But there was a general lack of “hot”-ness to many of our entrees. And third, I found the desserts to be uninspired and unexciting, and I do mean REALLY uninspired and unexciting. I ordered a cheese plate one night and found it to be mediocre. I believe BLU can do better here, and they should have a proper cheese course available every night, appearing on the menu, with the names of the cheeses listed. The cheese should be cut by hand and not sliced with a machine, and having the cheeses NAMED is really important. We never tried the regular main dining room, but I suspect we might have been a bit disappointed in comparison to the service we received from Blu. Despite the above criticisms, we really enjoyed Blu and its staff. Overall the food was quite good. BUFFET: Overall I found the quality of the buffet to be fair to poor. I just didn’t care for the offerings most of the time, and it was not equal to the Princess buffet. It was just something to eat. My one big gripe against Princess and Celebrity is the lack of a proper cheese course. Well, they really did have proper cheeses being served from time to time at the buffet, hand cut, with nuts, honey, and all of that. I really couldn't believe it! But I want such cheese after a meal, so I never availed myself, but if they can offer that at the buffet, why can’t they offer it at Blu? They did have an ice cream station at the buffet, and it was for true, dipped ice cream, with eight or 10 flavors. The quality was good. Over on the Princess boards there are people who squeal like stuck hogs because lousy soft-serve ice cream isn’t served 24 hours a day. So I think it’s impressive to have real ice cream available for a good part of the day. I enjoyed getting a couple of scoops to go with my desserts at lunch. THE ALCOHOL PACKAGE: I had originally booked an inside stateroom, but realized that I could upgrade to a balcony for less than the cost of the alcohol package and the gratuities. So I did so. I really don’t know how to feel about the alcohol package. I love to drink as much as the next guy, but there is no question that the package pushes me to drink a bit more to get my money’s worth. Is this healthy? Personally I would rather see reasonable drink prices without the package, but of course that goes into how the cruises are being marketed. Also, the menus at Blu had wine pairings listed that weren’t available. Was this due to the alcohol package and everyone drinking like fish? ALSO: One odd complaint: Celebrity never makes announcements in the staterooms. This sounds great, but when they are doing a fire drill, they ring the fire alarm in the stateroom. They ought to go ahead and make the announcement 10 minutes before that it’s only a drill, as well as a few other announcements. No, I didn’t come running from the room, because I suspected it was only a drill, but still. ENTERTAINMENT AND NIGHT LIFE: I did not attend any of the ship’s shows. This was in part because I was with my daughter who did not want to attend, but another factor was that the “Celebrity Today” newsletter was inferior to the “Princess Patter,” which gives a little more information about various events. Princess has some venues like the Explorers Lounge that might feature a comedian or singer, and Celebrity seemed to have less of this. Many people rave about the Martini Bar, but I just didn’t love it, and I also didn’t care for the 11th floor Reflections Lounge. Sometimes portions of it were reserved for other groups when I visited, and I just felt uncomfortable, and it just wasn’t a great place for me. For some reason, it was very important to close the pools and hot tubs as early as possibly, lest someone actually enjoy themselves. I think all pools and hot tubs were shut down by 9:30 every night. How weird! And the top deck bars tended to be dead and closed early. On Princess the pools stayed open much later, as did the bars. On Princess the top deck is always very active, and the top deck bar is always a great place to get a beer a strike up a conversation. Not so on Celebrity. I did not understand this, and it really detracted from the cruise. PORTS OF CALL: I never take ship’s tours, and usually just debark and look around. This was especially important when traveling with my daughter, who is not a very motivated traveler. I don’t plan to give much of a review at all, but our ports of call were: KOPER, SLOVENIA: Liked it, great placed to walk around ZADAR, CROATIA: Liked it, great placed to walk around SPLIT, CROATIA: We did not care for Split, althouth it was interesting to see the magnitude of Diocletian’s palace. DUBROVNIK, CROATIA: The walled city is amazing. Want to go back for a week. KOTOR, MONTENEGRO: Another great place to visit. Would be a wonderful place to spend a week. NAPLES, ITALY: We visited on a Sunday, and Naples was an absolute bust for us. We’ve been several times before. It’s a terrible city, worse on Sunday. CATANIA,SICILY,ITALY: My daughter did not get off the ship. I enjoyed my walk around, but nothing special here, really. BOLOGNA (RAVENNA), ITALY: We really enjoyed visiting the various churches with the mosiacs. I wish we had perhaps done a little more homework. CONCLUSION: Although we had a reasonably good time, this cruise really didn’t work for us. The unusual ports of call attracted an exceptionally older crowd. I had thought about taking an NCL cruise with a few of these port calls and could have done so for substantially less money. I wish I had. If my wife had been with me I think my views might be different. From my experience, I would say a Celebrity Europe cruise is not suitable for teens or single adults. Your milage may vary. My brother loves Celebrity, but of course he always cruises with his wife and not one of his children, and I suspect that makes a difference. I’m not sure I’ll cruise on Celebrity again, but the staff and service was outstanding. Read Less
3 Helpful Votes
Sail Date: June 2016
We sailed on Celebrity Constellation's Eastern Mediterranean cruise from Venice. The airport is poor and under construction. Getting to the coach was difficult. Once in the cruise terminal building our embarkation was very smooth - ... Read More
We sailed on Celebrity Constellation's Eastern Mediterranean cruise from Venice. The airport is poor and under construction. Getting to the coach was difficult. Once in the cruise terminal building our embarkation was very smooth - but we were concierge class. The cabin was well appointed and our steward's were great. We found the facilities on the ship were very good. It's much smaller than Reflection, but we found that all the staff were very helpful and we loved the Sunset bar. We were part of a party of 8 and we all had a great time.The entertainment staff and musicians with only one exception were fantastic. The restaurants were good and as I got food poisoning in Montenegro, I found out that the on board medical staff were excellent. Our travel arrangements were ruined by the French industrial action but Celebrity got us there and back again. Having said that, if we ever see the inside of Marco Polo airport again, it will be too soon. The itinerary for this cruise is particularly good. Split was the highlight and should not be missed, but Slovenia is a gem and the Postonya caves were beautiful. The scenery in Montenegro is astonishing, but the roads are not for the faint hearted. We would recommend this cruise to anyone. Read Less
4 Helpful Votes
Sail Date: June 2016
We have sailed with Celebrity twice previously to this trip. We were celebrating our Silver wedding anniversary, so we paid for our two grown children to celebrate with us. Not cheap, but something we wanted to do. Our daughter is 20 and ... Read More
We have sailed with Celebrity twice previously to this trip. We were celebrating our Silver wedding anniversary, so we paid for our two grown children to celebrate with us. Not cheap, but something we wanted to do. Our daughter is 20 and on 2 occasions was treated like a minor by the staff. She was refused to be served at the bar even though I was with her and she had a drinks package on her sea pass. This was during our second week on board too!! The bar man didn't understand what 'M2' code meant on here pass (means you are over 18, but under 21). This is for American waters, not European. She was treated terribly by the staff. The second occasion , she was refused off the ship cos we were split up in the queue. Her age was queried again because of the M2 code. I had to go back on board & clear up the situation. Both stateroom so add many many charges incorrectly administered which we had to keep cleading off, including the morning we were disembarking. Over all, it was a really bad experience for the kids, especially our daughter for their first cruise. Celebrity, you really need to sort your staff training out. I have tried to contact Celebrity to discuss this, but they are always busy on the phone and never return my call after me leaving a messag. After sales service is non existing. Read Less
10 Helpful Votes
Sail Date: June 2016
Overall rating: Eight out of Ten! Booking: We booked this cruise directly through Celebrity UK on 6th Sept 2015 by paying a €330 deposit. The stateroom we booked was A1-1124 Aqua Class. The attraction of this early booking ... Read More
Overall rating: Eight out of Ten! Booking: We booked this cruise directly through Celebrity UK on 6th Sept 2015 by paying a €330 deposit. The stateroom we booked was A1-1124 Aqua Class. The attraction of this early booking deal as advertised was second person at 50% discount (First passenger cost €3,505.33 and the Second passenger cost €1,826.33). This included Classic Drinks and Gratuities. The balance of €5,001.66 was due and paid on 16th April 2016 bringing the total to €5,331.66. Compare this with the price our friends paid to accompanies us (in Concierge) which was $3,200 for Concierge only weeks before sailing, see “Cost” section later. Embarkation: As expected the embarkation process was straightforward, short queue and immediate access to the ship where we joined our friends (who travelled Concierge Class – See later) for a special Concierge lunch. We received no notification about any similar Aqua Class lunch? Staterooms: The Staterooms in Concierge and Agua Class are similar in size and layout, our friends were in Concierge on deck 8 (Room 8132) and we were Agua Class on Deck 11 (Room 1125). The two attendants in Aqua were very pleasant and helpful. The bathroom shower was just OK but not great, it lacked power. The binoculars were not working but these were replaced. Overall no real issues with our stateroom. Food and Restaurants: A major complaint is the unreasonable opening hours of the restaurants, which Celebrity doesn’t advertise clearly on their website. Blu only opens for breakfast from 6:30 to 8:30am, which is outrageous for people on holidays. Many people on the ship were commenting negatively about this. A business hotel in any city would be open for breakfast until 10am every day. Overall, the food was very good. The Maître d’ in Blu was a very friendly, efficient and pleasant person from Vancouver Canada and the main reception girl (from Ukraine) was welcoming, professional, accommodating and pleasant (this was her last cruise after 5 years). Service: The service in the Blu restaurant (available only to Aqua Class) was just OK. At times it felt that there were not enough people to serve the guests, and the waiters were running around trying to give everybody the service level they paid for. There were many occasions where we had to wait for the wine waiter who appeared quite stressed, this included at the start of the meal where we waited for glasses and the selection of our first drink. The service at Guest Services Deck 3 was often very slow with long queues. My friend had to wait 30 minutes just to get change of a €50 note to give some tips. The ATM’s on-board are a rip-off charging either $6.50 or €6.50 per transaction. No ATM’s in countries I’ve ever visited charge additional fees on top of normal bank fees. Overall: Overall the cruise ship was good, but you could feel that it was older, but well maintained. Simply put it was like a well-established place with a lived-in look. Personally, I would prefer a newer ship, and possibly one of the larger ships – this was not a big deal. This is our third Celebrity Cruise, the first one was on Celebrity Solstice in 2012 from Barcelona and it really spoilt us! We were in Concierge class and nothing but excellent service, lovely food and fantastic ship. Our second cruise in 2014 was in the Caribbean on the Celebrity Eclipse (Aqua Class) which was also lovely although I would prefer Europe as a destination. I feel the overall level of service has declined with Celebrity since the first cruise. If our first cruise (Celebrity Solstice) was 5-star, this was 4.75-Star! Celebrity are cutting down costs and this shows in a lot of places – they will lose custom, other cruise lines are catching up! Cost: My biggest complaint is that we paid much too much for this trip. Our friends booked the exact same cruise in May 2016 (i.e. only weeks before sailing) and got Concierge class for $3,200 including $150 on-board credit, including Gratuities and Classic Drinks package. With exchange rates that is almost half the cost we paid (€5,330.66). We were punished for early booking. I did ask Celebrity to look at our cost and offer some compensation before we paid the balance. We realised at that stage the ship was full in Aqua (which is small on the Constellation – about 150 people) and Concierge class and we could therefore not rebook. All our requests for any level of “feel good” compensation (e.g. on-board credit) were totally and utterly dismissed! I did not press my case before the trip in case the cancelled my booking! Another cost related issue I have is that in three ports (advertised as being cities) the ship actually docks several miles outside the city. I realise this is a practical requirement, however Celebrity are bordering on “sharp practice” to charge for a bus to bring Celebrity passengers to Celebrity advertised locations. This charge was between $12 and $15 per person, per city. Some examples from this trip are Ravenna ($15 pp) and Dubrovnik ($12 pp). What lesson has been learnt? Do not book directly through Celebrity! Do not book early! Note the extra Celebrity charges for transport into their stated destination e.g. Ravenna and Dubrovnik! Keep an eye on falling standards on Celebrity vs. other Cruise lines! Read Less
1 Helpful Vote
Sail Date: March 2016
I love cruising and have gone on Princess,& Royal Caribbean, but Celebrity is my favorite. Celebrity offers a higher level of service. The crew was friendly and seemed happy to be working for the company. We had a balcony cabin on ... Read More
I love cruising and have gone on Princess,& Royal Caribbean, but Celebrity is my favorite. Celebrity offers a higher level of service. The crew was friendly and seemed happy to be working for the company. We had a balcony cabin on deck 9. Our room steward, Yogi and his assistant were excellent. Our cabin was immaculate and whenever we requested something, it was done and we never had to ask twice. We had first seating. The menus were diverse and the food was excellent. We ate at 2 specialty restaurants. Tuscany was Italian cuisine and it was excellent. We have eaten at the restaurant on other Celebrity ships and have never been disappointed. The other restaurant was Q which was fun and quirky. It was like Tapas. We ordered many different plates and shared them. We have eaten there before on a family cruise. There were 9 of us and we were and we were able to sample lots of different cuisines. The entertainment was wonderful. The ship's singers and dancers were very talented. Their productions were top notch. They also entertained at different venues as part of the evening activities. The ports were great, St. Marten, St. Kitt, St. Lucia, Barbados, Aruba Antigua and Curaçao. My only complaint was that we spent an overnight in Barbados. Unfortunately it was Easter and nothing was open. The next day was an Island holiday and nothing was open. That was unfortunate. The ship is beautiful and well maintained. The embarkation and disembarkation went very smoothly. We did spend some time in Miami before the cruise visiting relatives. Read Less
8 Helpful Votes
Sail Date: March 2016
Celebrity Constellation: Key West and Cozumel, 3/19/16 Intro: My first and only cruise with Celebrity was a few years ago on the Century. Although it was only two nights long, we had a great time. We decided that a longer trip would ... Read More
Celebrity Constellation: Key West and Cozumel, 3/19/16 Intro: My first and only cruise with Celebrity was a few years ago on the Century. Although it was only two nights long, we had a great time. We decided that a longer trip would be nice, so we booked a five night sailing on the newer and larger Constellation. Another factor that pushed us toward Celebrity was that they offer past guest benefits in their program to members of Royal Caribbean’s Crown and Anchor Society. Embarkation: My wife and I drove down to Fort Lauderdale on the morning of the cruise, it is about four hours down the Turnpike. We used Park-N-Go, as we always do at Port Everglades. Off-site parking can be hit or miss, but we’ve had good service from them over the years. The Constellation was pulled up to Terminal 4. I’ve cruised from there a few times, it seems to generally be used for small to medium sized ships. The crowds were not very heavy and check-in only took a few minutes. The ship: “Connie” is about 14 years old now, but looks very good for her age. Even at 90,000 gross tons she is a medium sized ship by today’s bizarre mega-ship standards. Being a fan of Royal Caribbean’s Radiance Class ships, I liked that the Constellation is of similar size and layout. It is easy to see that Celebrity and Royal Caribbean are sister brands as the ships share many design features. The pool deck has a good setup with two pools and four hot tubs. The Solarium is also a great area, I liked the sections on the sides of pool that are shaped like wide loungers for relaxing in the water. I enjoyed having drinks at the aft facing Sunset Bar and also the Reflections Lounge which overlooks the bow. Our Cabin: We stayed in #7040, an interior room on deck 7. It was in a forward side corridor, which was nice as there was very little noise in that area. The only guests walking through were staying in that hallway. The room itself had lots of storage and drawers. They provided bathrobes and a hairdryer in the room. Our steward did an excellent job with a morning cleaning and an evening turndown service. Day 1, Fort Lauderdale: After embarkation we had lunch in the buffet since the rooms were not yet open. I was impressed with the quality of the food, especially the pizza. Out of nearly sixty cruises, the Connie had the best pizzeria. I wish they would share the technique/recipe with their contemporaries at R.C.I. Later in the afternoon we went up to the gym. It is well equipped with modern machines with TV screens and multimedia inputs. I liked that they have free saunas in the locker rooms, but I wish they would have also included free steam rooms as well. The only steam rooms onboard are in the Turkish Garden which has a fee to use. For dinner we went to San Marcos which is the main dining room onboard. We chose anytime dining which always comes with pros and cons. You can show up whenever, but will likely have a short wait (they provide pagers to waiting guests). Reservations are available, but the popular times (between 6 and 8) book up very fast. We ended up going after 8 each night. The food and service were both very good. Day 2, Key West: One of the highlights of this cruise was the extended time allotted for the Key West stop. Most of my cruises that have gone there leave around 2 pm or earlier. We had until 5 pm which gave us more time to spend in town. We rented bicycles and rode to Fort Taylor. It is an interesting piece of history that can get overlooked with all of the other attractions on the island. The park also has bicycling trails and a beach which can all be used for the small entry fee. After the fort we continued riding around town, stopping at a few other locations before heading back to the ship. In the evening we attended the Captain’s Club reception in the Reflections Lounge. We met Graeme the Captain’s Club Host. Graeme is a really nice guy and great in his role. He was always walking the room chatting with guests and making everyone feel welcome. In the evening we went up to the Reflections Lounge where they have the nightly dance club. It is a good venue for it with a large dance floor and lots of seating. The bartenders took great care of us and everyone seemed to be having a good time. Day 3, At Sea: We hit rough seas during the night and it continued into the day. Crowds on the pool deck were noticeably less than is typical due to the motion and the dreary weather. But it was still a relaxing day, and I enjoyed spending some time at the pool bar after visiting the gym. I also visited the martini bar which sits off the atrium on deck 4. It has modern look, and a cool (literally) bar top that frosts over. The bartenders that work there are well trained “flair tenders” and their skills are impressive to say the least. We had a nice conversation with Graeme in the Captain’ Club. He has been working in the cruise industry for a long time, so we shared lots of stories about past cruises. When we returned to the cabin later that evening we were excited to find an invitation to dine with one of the ship’s officers on the following evening. We definitely looked forward to a new experience. Day 4, Cozumel: We slept in after another late night in the dance club, so we did not venture into Cozumel on this voyage. Instead we got our daily gym visit out of the way and relaxed on the ship. I spent some time at the Sunset Bar and also up on the pool deck. We had dinner in Blu with Julio Pena, the ship’s financial controller and Gabriela Stephens the International Hostess. They were both very friendly and outgoing. My wife is an accountant, so she enjoyed comparing notes with Mr. Pena. Gabriela was a very interesting person to meet. She fluently speaks four (FOUR!) languages, she assists the international guests with their needs and creates the ship’s publications in various languages. As an unfortunately monolingual American, this was very impressive. The dinner itself was delicious as were the wine pairings. Day 5, At Sea: The last day onboard was a fairly lazy one. After lunch in the buffet, I spent most of my time at the pool deck. We stopped by the Reflections Lounge for drinks and to thank Graeme for a job well done throughout the cruise. We had dinner in San Marcos one last time and spent our last late-night in Reflections. Entertainment: The onboard shows were decent for a shorter cruise. Rich was a good comedian, and the hypnotist act on the last night was funny. We also enjoyed the nightly Port vs. Starboard games in the Reflections Lounge. The live music was excellent throughout the ship. I liked that they had a rock band on the pool deck instead of the typical Caribbean island fare. Debarkation: Debarking the ship was very easy. There was a debarkation lounge in the Ocean Liners restaurant for Captain’s Club members, but we did not use it. The line wasn’t long for the gangway, so we just walked right off. We carried everything with us, so we were out of the terminal building in just a few minutes. A Park-N-Go shuttle was waiting, so we were quickly on the road and heading north. We had to make a stop at the Moonlight Diner for breakfast, as we always do in Fort Lauderdale. This was a great cruise. We really enjoyed the Constellation. The size of the ship was just right, and the crew was incredibly friendly and hard working. While the majority of our cruises will likely still be on Royal Caribbean, we will definitely be returning to Celebrity again. Hopefully next time we can try one of the Solstice Class ships, most of the Celebrity fans we spoke to said that they are very impressive. Read Less
3 Helpful Votes
Sail Date: January 2016
My wife and I were in Florida for the month of January celebrating my retirement. We found this 2 night cruise and thought it would be a great way to end the month. We had been on 9 Royal Caribbean cruises and had been told Celebrity is ... Read More
My wife and I were in Florida for the month of January celebrating my retirement. We found this 2 night cruise and thought it would be a great way to end the month. We had been on 9 Royal Caribbean cruises and had been told Celebrity is a step up when it comes to cruising. Well, I would not recommend Celebrity to anyone. I am grateful it was only 2 nights as any longer would have really been aggravating. The service in the cafeteria was poor. I had my plate of food in hand and came upon a table that was available but needed cleaned. I asked the employee standing at the work station next to it if she could have someone clean it. She seemed to be annoyed yet did picked up a very wet rag and attempted to wipe the table. She hit about 2/3's of it missing the crumbs on the one side. No one in the cafeteria seemed to appreciate the fact that we paid to be on the cruise they have CHOSEN to work on. The food in the cafeteria was also a let down. The baked cod was hard on the outside and soggy in the center. The BBQ chicken had a good flavor but was dry inside. Some of the food was cold. My wife went for salad several times only to find the ranch dressing to be empty. The food in the main dining area was good yet the servers weren't as personable as we have enjoyed on our previous cruises. I was told by some of the fellow cruisers that this was only a 2 day cruise which isn't the normal routine. My advice would be to leave the ship docked rather than take a poor 2 day cruise where customers do not get quality treatment. Overall, it seemed like the employees did not want to be there. Reuben Read Less
7 Helpful Votes
Sail Date: January 2016
This was our first cruise on Celebrity. We booked this cruise because it went to Key West and it was the right week. We have cruised with Carnival in the past and we like Carnival. Celebrity is different. The atmosphere is more ... Read More
This was our first cruise on Celebrity. We booked this cruise because it went to Key West and it was the right week. We have cruised with Carnival in the past and we like Carnival. Celebrity is different. The atmosphere is more subdued. The passengers on this cruise were older and the ship appeared to be not as crowded. The officer's on the ship were more available and when you spoke to them, they would not only speak back but carry on a conversation. The food was excellent, the cabin and ship was very clean and it was kept that way. We loved the service and the food in the main restaurant, we also had dinner one night at Ocean Liners, the French Specialty Restaurant. The food in Ocean Liners as well as the service was excellent. Ocean Liners was well worth the extra expense. It was a great experience. The entertainment in the theater each night was wonderful! The performers were great, in a five night cruise there were 5 different shows. As far as privacy, the cabin stewards introduced themselves at the beginning of the cruise and seemed to appear out of nowhere when we returned to our cabin with our hands full to open the door for us. They also learned our pattern and cleaned our room when we were gone and never came in the room when we were in our room. There was also places on the ship that you could find that weren't crowded so you could just sit and read in quiet. Read Less
4 Helpful Votes
Sail Date: January 2016
This was our third Celebrity cruise, 2nd time on the Constellation and our 11th cruise overall. She was our first cruise in 2003. My husband and I are in our late 30's and took our two sons 4 and 6 along with my parents in there early ... Read More
This was our third Celebrity cruise, 2nd time on the Constellation and our 11th cruise overall. She was our first cruise in 2003. My husband and I are in our late 30's and took our two sons 4 and 6 along with my parents in there early 70's. We mainly chose this itinerary because it worked well with my older son's school schedule and we had been wanting to return to Celebrity for some time. We had been cruising Princess and Royal Caribbean the past few years. Embarkation was fine. We left on a Monday and I'm sure that helped. We took a taxi from our hotel and arrived just after 11 AM. No lines, everything well organized, and were on the boat by 11:30 AM. We had two interior Aft cabins on deck 8. We got interconnecting because of the kids. This worked out great. I highly recommend this. The kids get their own room and bathroom but you are connected with them and can easily keep an eye on them. If need be you can close the door. Once the steward unlocks it, only he can lock it again. The boat is in really good shape. They keep it up well. Only two times did I ever smell a faint sewage smell. I know other people have posted about this but it was faint both times and near a restroom so not uncommon. The pool area is nice but obviously does not have the kids areas newer ships do. However, we still used the smaller pool and the hot tubs a lot. Husband and I used the solarium pool and hot tubs too when the kids were in the kids club. All still very nice. My husband and boys also used the basketball court on the sports deck. Gym is smaller and it was crowded at times but we made do. Did not visit the spa this trip. First time our kids were able to take part in a kids club on any ship. They really enjoyed the fun factory. There was only about 50 kids on ship and they got a lot of one on one attention. Mostly we just used the night session from 7-10 P but a few times they went in the day sessions for an hour or two. They would get upset when we came to get them ! So its a good indicator of how good the program is and how well the staff are with the kids. We had select seating. On other ships when I have had this, you can still make a reservation to avoid getting the beeper and waiting. I like to eat between 7-8PM but don't want to wait, so we make a reservation. Never had an issue on Princess or Royal Caribbean getting at 7 or 7:30 reservation for select dining. However, the hostess told me the first night that the only do reservation for select dining between 5:30 and 6 and 8:30 or later. Found this a little annoying but not the end of the world. Just ate at 8:30 every night, a little later than we would have liked not the end of the world. In general the food in the Ocean View café was very good. I thought the buffet had a lot of choices and it was organized. Never saw them run out of ice, coffee, juice or anything like that. Only comment is that plates were slow to be cleared at times. We got burgers often from the pool side grille and they were great. The four nights we ate in the main dining areas I thought the food was good but not great. I agree with other posts that the selections seem to be limited. The portions were fine for us. When you eat 3-4 courses, it was the right amount. And the service was good and timely. Only issue we had was the Sommelier in our section. He was slow to come over and then would never bring us the bill for our wine. We did not have a package. One night we waited at the table after we were done eating to be honest and pay. The last night my husband got one glass and he never came back. We got up and left. I wasn't waiting around again. Since we cruised with celebrity in 2003, you can see the differences in service. The main dining room experience is not what is once was. However, I still think its on par or slightly above other cruise ships. We really enjoyed the martini bar. Yes, the drinks are pricey but they are really good and the guys at the bar put on a show. I do think the prices have increased but its inflation. We didn't get a drink package because with our kids on this trip, we no where drank enough even for the lowest tier package to be worth it. We might try it one time in the future. We made a reservation for Tuscan Grille and enjoyed that. The service was really good and personal. However, I'm not sure the $45 cover charge was worth it in the end. It was very good but not great. We did not eat at any other speciality restaurants and we were not Aqua or Suite class to access the other restaurants. Entertainment was again good not great. Two comedians that were pretty good. The house bands and orchestra were good. We liked Oceans 5. We did not go to the production show or the Supremes cover group they had. A little too old for us. Would have been nice to have a magician for the kids. Last cruise, princess had a great guy who did a kids show, I wish we had that this time. We played a little in the casino at black jack and in the end lost it all. No biggie, its gambling. My parents however did very well on the slots. In fact my dad said he never saw a cruise ship with such loose slots. Everyone around them was winning with them. By the end of the week he was up over $300. Bingo is getting to be a rip off. We always enjoyed this on past cruises but the minimum purchase is $39 , most expensive $59 and the jackpot does not need to go at the end of the trip. They are pocketing a lot of money off this. More needs to go back in to the winnings pot. Other items to point out: our state room attendant was great, every crew member we saw was very friendly, always smiled and asked how everyone was doing. The captain was very cool. He was witty and participated in the Liars Club game and crew vs. guest volleyball. In general I still think Celebrity is a really nice line. However, it does cater to an older crowd. Without the kids and people with other young children on the boat my husband and I definitely were 30 years younger than the average guest. And I expect more senior people on Celebrity. Doesn't bother us but I am pointing it out if this is something other people consider when choosing a cruise. Its not a party scene. I think celebrity has also cut back on the crew to guest ratio. This was very obvious from our 2003 cruise on celebrity. The activity staff is very small compared to what I remember it at. And not as many waiters and other attendants as in the past. We would still sail Celebrity again. Definitely want to try some of the newer ships. However, its not like it used to be and I definitely see why people are expressing that opinion. Read Less
1 Helpful Vote
Sail Date: December 2015
Summary: This is a very nice upscale cruise ship. BUT I had heard a lot of hype about how good Celebrity was and the reality didn't live up to the hype. There are other Cruise Lines which are superior to at least this one ... Read More
Summary: This is a very nice upscale cruise ship. BUT I had heard a lot of hype about how good Celebrity was and the reality didn't live up to the hype. There are other Cruise Lines which are superior to at least this one experience. However, it's a cruise - what could be bad? In what follows I don't want to sound too negative, but there were alot of issues Pros: - Food quality tended to be very good. - Breakfast served before 10AM included excellent waffles, french toast, and pancakes. - Entertainment was very good. - Ship was clean for the most part and the staff tended to be very friendly. Cons: - Embarkation was a mess. The ship left port at 4:00PM with a life boat drill scheduled for 3:15PM, and they didn't start embarkation until 12:00. The welcome aboard lunch buffet shut down at 2:30PM. The result was that many in our party did not make it on board in time for lunch. - When we got on board the ship at 1:30PM, the cabins were not ready. - One person's luggage went missing. It didn't show up until after dinner on the first evening. - One of the cabins had electrical problems. - One of the cabins had mold in the bathroom. - The cabins are some of the smallest I have ever seen on a cruise ship, and we have done extensive cruising. My wife has a small handicapped travel scooter, and we had difficulty getting it in the cabin. Once in it blocked the entrance and the bathroom. There was no way to store it. - We had a large party (12 people) with 6 cabins. The first night we were not seated together because they got the reservation mixed up. - Breakfast ended at 10AM promptly. There was an extended breakfast until 11:30AM, but it lacked several items. - Lunch was from 12:00 to 2:30PM. After that food service was shut down except for the hamburger and hot dog grill outside (nothing special), pizza inside (mediocre), and ice cream (very good). - Selection of food choices was limited. There were about 20% fewer items on the menus than I had seen on other cruise lines. There was a single vegetarian selection each night. - No lobster or filet mignon on the dinner menu. The dinner menu did have prime rib one night and rack of lamb another. - The breakfast at the buffet was missing several items. Although there is a poached egg station, they overcook the eggs so you end up with hard-boiled eggs benedict. There were no breakfast sandwiches. There is no tea or coffee service at the tables, you had to get it yourself. - There is an upcharge for almost everything. Besides the now common "specialty" restaurants, there is an upcharge for things like many room service items. They wanted $4.50 for a glass of orange juice, although other juices, tea, lemonade, and coffee are available for no additional charge. If you bought the liquor or the soda package, you have to upcharge to "premium" for items like smoothies. Movies in the cabin are pay per view (about $6). Read Less
4 Helpful Votes
Sail Date: December 2015
The Celebrity Constellation exceeded our expectations! This was our first cruise on Celebrity. It was a wonderful cruise with my family during the Christmas holiday. Our family just sailed on Holland America in March 2015 and had a ... Read More
The Celebrity Constellation exceeded our expectations! This was our first cruise on Celebrity. It was a wonderful cruise with my family during the Christmas holiday. Our family just sailed on Holland America in March 2015 and had a wonderful time. We are big HAL fans and wanted to sail them again, but this 5-night cruise fit our family’s schedule best. I heard great things about Celebrity before sailing with them. We were not disappointed. Our family has previously sailed on Princess (2x), Royal Caribbean (1x) and Carnival (1x) (we won’t cruise Carnival ever again). I tend to read many of the reviews on travel websites before making decisions, especially on Cruise Critic. I am fortunate to have traveled extensively my entire life. My family considers ourselves to be well-traveled, so we understand travel comes with both good and bad moments. I’m reminded when I read poor reviews and negative comments that many times those are from travelers who have unrealistic expectations or are not seasoned travelers who are unable to appreciate the true adventure of travel. The negative reviews I read on here about the Constellation and/or Celebrity were unfounded. The Celebrity Constellation, “Connie”, is a beautiful ship that is very well maintained! The ship is elegant and sophisticated. The Constellation feels like a luxurious, classic, smaller, and traditional ship. The foyer is beautiful and included special holiday décor. There were several public areas decorated for the holidays. Christmas music played all over the ship, including in the buffet. You didn’t forget it was the holidays! The public spaces were always immaculate. The elevators were quick and clean. I was pleased to see how well the crew maintained the public areas and dining spaces considering this sailing was sold out with many families onboard. The crowd was very diverse. This was a holiday cruise, so there were many families onboard. The clientele was chic and well dressed. It is clear Celebrity, like Holland America, caters to a more educated and well-traveled clientele. Very stylish set of passengers. The captain is WONDERFUL! He is engaging, personable, and funny! The crew was always polite and spoke to you. The crew was very, very helpful and kind. The captain and crew made this holiday cruise special for all the passengers. We were in cabins 9162 and 9160 in the Concierge Class. These are both aft cabins. We’ve never sailed in an aft cabin before. WOW! They were amazing. The views were spectacular and the large balconies were an unexpected surprise. We thoroughly enjoyed our balcony the entire cruise. We booked this cruise two weeks before we sailed. Travel agent snatched up these two cabins since few cabins were left. I would say book Concierge Class to have access to the aft cabins. We recommend staying in aft cabins on levels 8 or 7 to avoid some of the noise from the Sunset Bar. There was some noise in the mornings and late afternoons of chairs moving, but it wasn’t excessive or disruptive. The cabin was spacious. The bathroom was a nice size, including a good size shower. The linens were nice. Lots of storage and plenty of closet space. Our cabin stewards were Darkham and Nickola. They were incredible and very, very helpful! Two of the best we have had cruising. The cabins were always clean. The stewards were kind to honor requests for ice and shoe shine services. Fresh fruit was also in the cabin each day. We ate only in the MDR for dinner. The specialty restaurants seemed almost empty the entire trip. We chose Select Dining. Celebrity just initiated “evening chic” that allows passengers to decide how best to dress on the “dress up” night. It was nice to not have to worry about a tie, but most passengers were dressed well every night. Evening chic had a range from dress shirts and slacks for men and dresses for women to even a few tuxes and cocktail dresses. Most people were in smart, business casual. We enjoyed Cedric and Angel as our headwaiters at different tables in the MDR. Olga was an amazing assistant waitress and was one of the best we have ever had on a cruise. She and Angel both remembered our special requests the next night we dined with them. The MDR hostesses were helpful and pleasant, despite stressful times helping guests with reservations. The MDR manager was attentive and even made his rounds with the executive chef one evening. The food was very good. Again, the bad reviews you see seem to be from passengers I believe don’t have realistic food expectations for large dining experiences. The food always was well-presented, good temperatures, and delicious. We had one slow service night, but the other nights were great. Not every meal was 5 stars, but overall we were pleased with the food in MDR. When we didn’t order room service for breakfast, we ate in the Oceanview Café. It was always nice and clean. Very attentive crew. Buffet has lots of food options. The hot food options at lunch were always delicious and varied. Good ice cream and cookies! Burgers by the pool were not good. The entertainment on the Constellation was good. The production quality was professional, but a couple of singers struggled. Peter Fisk (guitarist) and Flying Colors Duo (singer & guitarist) were great musicians. We enjoyed a special holiday production on Christmas Eve afternoon that included a special singing from the kids in the Fun Factory. Santa even made a special appearance on Christmas morning! We enjoyed Kathleen and the Saints in the Rendezvous lounge and enjoyed watching the dancers. The band even dedicated one night to Christmas music. Rendezvous is also one of the few places to have happy hour (4-6 p.m. and 10 p.m.-Midnight). Best wine price at happy hour was $5.00 vs. $9.00 for comparable wine at other bars. The pools were nice and usually full. There were plenty of chairs. The Sky Deck on the bow of the ship has a wonderful view and tends to be a nice and quiet spot. There are also nice chairs and sofas in the pool and solarium areas. They go quickly, but usually have plenty of openings late afternoon. The pool always had music, including live music or a special DJ. Not too loud, but gave the atmosphere a fun vibe and kept it “chic”. The DJs on the ship did a nice job, especially with music in the foyer in the evenings. The Reflections Lounge has a TERRIFIC view, but very underutilized during the day. We spent an hour or so during our days at sea playing card games there, but no one was there. The lounge is a fun spot at night for special group games and dancing. The library was nice, but small and not utilized much. The spa has lots of options, including the wonderful Persian Gardens ($79 cruise pass). The Solarium is very nice. Pool is hot, but relaxing and quiet. The fitness center was a good size with a few classes. There is plenty to do onboard. The daily list of activities is varied and diverse. Lots to do. There was a variety of evening entertainment for the family and even a few adult only events late in the evening with comedians and an acrobatics routine. The acrobats were featured in several of the evening shows. They were AMAZING! I need to commend Celebrity for offering a non-denominational Christmas Eve service and a Midnight Mass. The non-denominational service started at 10:30 p.m. and held in a large conference room. It was standing room only. Very nice service and made it a special Christmas Eve for our family. It was nice to not have to sacrifice our holiday service tradition onboard. Celebrity really did a great job making you feel the Christmas spirit. A small crew went caroling around the ship the evening of December 23. There was a large Christmas caroling sing-along in the Grand Foyer on Christmas Eve. It was packed full of passengers and crew signing. Very, very fun and a nice holiday touch. Everyone needs to experience Christmas at sea and in the warm, sunny, beautiful Caribbean! We did the Cozumel island tour (Mayan ruins) that was only 4 hours. It was ok. We did our own excursion in Key West. We bought the Old Town Trolley Tour to ride around the key and see the Southernmost Point and other Key West sites. On disembarkation day, we left our cabin at 8:30 a.m. to go and wait in the Cellar Masters lounge (Concierge Class dedicated waiting area). They had coffee, tea, juice, and some pastries. We ate in the Oceanview Café prior to coming to the lounge. They annouced around 9:00 a.m. that all non-Celebrity transfers could disembark. We left shortly after around 9:10 a.m. and were in our car around 9:50 a.m. Very easy, especially since we had an immigration process at Key West before sailing to Ft. Lauderdale. Our family will definitely sail Celebrity again. We found ourselves comparing Celebrity to HAL. There are pros and cons to each. I will add a forum posting to offer those comparisons. I will also add a forum with some tips for this cruise. We still prefer HAL overall, but have narrowed our cruise preferences down to only two cruise lines – HAL and Celebrity. They are the absolute best. Very comparable experiences with service as a top priority. It is clear Celebrity is focused on a high quality experience. We thank them for making our family’s 2015 Christmas one to remember. Read Less
2 Helpful Votes
Sail Date: December 2015
Fourth time, at least, on this ship. Good food, warm very pleasant pools which were dirty, beautiful ship in need of maintenance. Cabin lovely, spacious as ever. Security and guest relations staff downright creepy. They confiscated radios ... Read More
Fourth time, at least, on this ship. Good food, warm very pleasant pools which were dirty, beautiful ship in need of maintenance. Cabin lovely, spacious as ever. Security and guest relations staff downright creepy. They confiscated radios which belong to my family, despite having no cause to do so as they were not on the prohibited item list. They made false allegations of causing interference, and demanded that our family allow ship staff to browse thru our luggage in our absence. Many passengers said all they wanted to do was get off this ship as soon as they could. Celebrity management and staff do not believe their passengers' factual statements nor are they interested in accommodating them. When passengers assert their rights in the face of Celebrity's curious behavior, celebrity staff retaliates. If you value your liberty, property, family, peace of mind: do not book a Celebrity Cruise. Read Less
1 Helpful Vote
Sail Date: December 2015
We enjoyed our first Celebrity experience. Been on dozen cruises since 2011 - Carnival, Royal and Princess. Ship was in good shape---yes you can notice the minor things if you want but it seemed well kept up. Loved the food, drink ... Read More
We enjoyed our first Celebrity experience. Been on dozen cruises since 2011 - Carnival, Royal and Princess. Ship was in good shape---yes you can notice the minor things if you want but it seemed well kept up. Loved the food, drink package, and service. Entertainment was decent (live band Ocean 5 was great)...production shows typical cruise stuff. Outside entertainers were good. Embarkation was fast and smooth - debarkation was crazy for self-assist. Will do Celebrity again if the price/value is right! Read Less
2 Helpful Votes
Sail Date: September 2015
We had booked this cruise mainly on the destinations with Istanbul being our number one priority to visit. Unfortunately a couple of weeks prior to sailing the overnight stay in Istanbul was cancelled due to the ongoing troubles in the ... Read More
We had booked this cruise mainly on the destinations with Istanbul being our number one priority to visit. Unfortunately a couple of weeks prior to sailing the overnight stay in Istanbul was cancelled due to the ongoing troubles in the region. I was quite concerned about the cancellation as we were on a Celebrity organised fly cruise which only arrived very late on the day of sailing but was assured that this would not be a problem. We arrived at the ship at approximately 7:30pm with around 60 other passengers but the check in and security clearance still took over two hours to complete. I'm at a loss as to why additional staff could not be available to make this process more efficient. After finally boarding and managing to get a table in the anytime dining section of the MDR we were then informed that we must attend a secondary muster drill 20 minutes later. I absolutely agree that safety is paramount but the so called muster drill was basically a box ticking exercise. Even then it was scant on genuine information and would not have helped in case of a genuine emergency. We then headed back to our stateroom to find that they basically hadn't bothered finishing the setup. We were missing all the usual information including the daily, our Captains Club information and Cruise Critic connections information. This resulted in us missing the get together which was arranged for the morning after. Most disappointingly the waste baskets were still full of the previous guests rubbish. So after a long days travel we decided to get an early night, put the mishaps behind us and start afresh in the morning. Unfortunately at 5am we got woken by what sounded like a hammer being repeatedly stuck against the back wall of the cabin. This only lasted for about a minute, but as it happened almost every day, seriously affected our sleep throughout the voyage. We have sailed on the Constellation twice before and never been disturbed in this way. Avoid the newer cabins on deck 11 aft unless you are a very early riser or sound sleeper. Despite these issues the vast majority of our cruise was very good. The attitude of most of the crew and staff were exceptional. Our waiter and his team in the main dining room probably the best I have ever had in 14 cruises on various line. The dining experience in Ocean Liners is fabulous. Whilst a cover charge of $89 for the five senses menu is steep by speciality restaurant norms the five courses with paired wine should not be missed by any serious food and wine lover. Make sure you go hungry though as unlike a traditional tasting menu with smaller portions this is five full dishes and a generous pour of wine with each. Service in Ocean Liners is on a par or exceeds the best I have experience in any restaurant land or at sea. It's worth taking a cruise on this ship just to experience. The ship itself is in a good condition and the entertainment on board is mostly to a high standard. Whilst we're not really into the theatre shows a family member who travelled with us attended most of the shows on board and was thoroughly impressed. For those not on one of the drinks packages the Rendezvous Lounge have two daily two hour happy hours between 4-6 and 10-12. You can get a very drinkable glass of cabernet sauvignon for $4.5 at these times. The ports we visited were fabulous with my personal favourites being Santorin, Athens and Ephesus. In Athens you get the Hop on Hop off bus in the port for 15 euro which drops you at the acropolis and then use the same ticket to get to all the other major attractions. In Ephesus as you get off the ship there is a shopping complex. On the first floor is a local tour operator that runs much smaller group tours. This covers all the sights and more that the ship organised tours visit and is only 40 euro per person including entrance to Ephesus, House of the Virgin Mary and the English speaking guide. Unfortunately my trip ended with another serious disappointment. Unusually for me I hadn't been keeping track of the account throughout the voyage so when our statement arrived I was shocked to discover that we had been charged the daily service fee. This was despite paying in advance for the service charges at the time we made the booking. I thought this would be easy to resolve so approached guest services to query the situation. To say they were unhelpful is a gross understatement. After checking with head office in Miami they were adamant that we had not prepaid and basically insinuated that I was trying to steal from them. The attempt at an olive branch (entirely as an afterthought) was that maybe my travel agent had made a mistake. Since my return I have queried the matter with my agent and checked my Celebrity invoice which clearly shows the prepaid gratuities. Even if the error were on my side, I sincerely feel that the way I was made to feel is totally unacceptable, for what is essentially a customer service industry. Read Less
2 Helpful Votes
Sail Date: August 2015
I slipped and fell on deck 10 because of the puddles of water. AFTER I fell and got hurt there were big yellow 'wet floor' cones everywhere but that does not help my very hurt back. ALSO...after a shore excursion around ... Read More
I slipped and fell on deck 10 because of the puddles of water. AFTER I fell and got hurt there were big yellow 'wet floor' cones everywhere but that does not help my very hurt back. ALSO...after a shore excursion around Santorini, the tour guide mentioned that the cable car to get back down tended to have very long lines. Thank goodness for that advice. 1.5 hours in line with people cutting in and no structure or help. People were arguing and fighting, really very bad organization. Angel the maitre d' at the San Marco restaurant is funny and helpful, very entertaining. Had mostly good dinners, the wait staff and sommelier in the San Marco restaurant were lovely. We ate there 6 of the 7 nights. One night in upgrade restaurant ($50 per person) resulted in a 3 hour dinner that should have been 1.5 hours at most but service was very slow, regardless of the fact that the restaurant was not busy. Buffet was always good, food as well as service. The buffet menu was good each day and it changed, so the food was not boring. Photographers were very nice and we got great photos. A nice perk and reminder of the trip. We took the train in from Venice and there was no help at all at the train station upon arrival. Don't know if it was our fault for not checking or our travel agent for not offering but it was very upsetting. The other cruise lines had signs and people waiting but we were stranded, with no help with the luggage, no signage, and no direction to the ship. We asked the locals for directions and found our way, but it was a long, hot walk followed by an anxious time with the 1.5 euro tickets for the people mover (train) to the ship, then more walking. The travel agent had us give advance passport and credit card info for an 'express check in' which was a total waste of time, as we still had to stand in line and give info all over again. Nothing express about it and we were not invited to stand in the express line although it was clearly stated on our paperwork. Disembarkation was probably the smoothest part of the process, there was help and transportation to the airport ~ we paid for it of course. Katakolon (last stop) was wonderful, an easy day in a beautiful port with great restaurants, shopping and people, even though it was very crowded, the shop and restaurant owners and workers were all wonderful. A day in Athens was highlighted by a taxi driver who offered us a tour and it was a great experience. Two cabs (there were 5 of us), we checked their business cards and licensing of course, and settled on price, squired us around town and offered a nice tour, gave us hints on getting around the Parthenon and other tours, changing of the guard, (use the same ticket for different tourist areas for instance)...it was much less expensive than if we had take the tour offered by either the ship or trip advisor...and then brought us to Zorba's (we asked for a great place to have lunch)...it was on the water with a fabulous view and incredible food and friendly and awesome wait staff and manager Nick ~ we promised him a shout out! Keep in mind that we are rather brave and didn't mind going on our own and it turned out incredibly well for us. Too tired to look for their business cards right now but one was getting married very soon and the other had lived in NY, both spoke great English and made the day just wonderful for us. We saw a couple of shows; not bad, considering...The Captain IS very funny, charming and very communicative with passengers...we wished there were more bars open outside in the evening. They close up by 730 or 8 pm and we were forced inside with karaoke singers and loud music etc...if we wanted a drink to bring back outside it was a long walk for peace and quiet under the stars. Read Less
5 Helpful Votes
Sail Date: July 2015
Having sailed with celebrity cruises several times we chose this cruises sailing out of Barcelona as our daughter lives in the city,so it was easy for us to fly out and stay with our daughter and then all of us cruise together. Check in ... Read More
Having sailed with celebrity cruises several times we chose this cruises sailing out of Barcelona as our daughter lives in the city,so it was easy for us to fly out and stay with our daughter and then all of us cruise together. Check in was very well organised considering Constellation is a fairly large ship.We were onboard by about 1.15 and cabins were ready for use almost immediately.Our cabins were chosen by us as they appeared to be next to us if 6000 and6001 both at the very front of the ship.As soon as we approached our cabins we saw a problem, there was a watertight safety door between us and we had to make a 80yd walk round the the other side of the ship to get to our daughters cabin.We were told by someone it would be OK to go through the doors but after two days our cabin stewardess give us a warning about using the short cut so for the rest of cruise we had to do the long walk between cabins. We found the ship to be spotlessly clean everywhere,it never felt crowded. We ate in the MDR every night on second sitting and the service we received from our waiter Willy and his assistant was faultless,the food was excellent. The only grumble I have about the restaurant was the tiny portions of vegetables served with the meat and fish.I had fillet steak one night and it was served with 2 chips, Food was very good in the Ocean view buffet and even with the ship being full we always got a table. We used the Cafe Bacia every afternoon and loved the tea and cakes. Entertainment was very good .The ship absorbed the number of passengers very well,there was never any trouble finding seats or sunbeds.There are a number of quiet little corners all over the ship for reading etc.Some ships can be difficult to find your way round but this is not the case with Constellation.We would definitely sail on Connie again as this is the biggest ship we will travel on. Read Less
1 Helpful Vote
Sail Date: July 2015
Just got home. I have to admit, I was not too impressed with the cruise. I think we have been spoiled by going on celebrity eclipse and RCI independence of the seas. The major gripe would be entertainment, being on the bigger ships, ... Read More
Just got home. I have to admit, I was not too impressed with the cruise. I think we have been spoiled by going on celebrity eclipse and RCI independence of the seas. The major gripe would be entertainment, being on the bigger ships, there was always, something to do. Skating, cinema, crazy golf, golf simulator, flow rider, several quizzes a day and other events such as napkin folding, jewellery making, water melon carving etc. If you didn't sunbathe or use the pool, you had two quizzes at set times. It's a poor show when the most entertaining person on the ship is the captain. He in fact was brilliant, such a funny man. For me in future it's bigger (newer) ships and sail from UK Didn't get our luggage until after we came back from dinner. Embarkation was very smooth going on to the ship, but we had to walk a fair distance in blistering heat from the airport to bus park, not good for people with walking problems who had been traveling for almost 8 hours. No problems with ports. Very smooth and well organized. Disembarkation was also very smooth, well planned with a time to leave. The main reason we didn't enjoy it was that we have been spoiled by going on bigger ships first, therefore our expectations have been raised. Read Less
3 Helpful Votes
Sail Date: July 2015
A common theme of a number of these reviews has been chaos in embarkation/disembarkation in Venice, either at the docks, airport or both. We chose to organise our own flights since we were staying on in Venice for a few days. Our ... Read More
A common theme of a number of these reviews has been chaos in embarkation/disembarkation in Venice, either at the docks, airport or both. We chose to organise our own flights since we were staying on in Venice for a few days. Our experience of Venice airport was excellent both on arrival and departure. This was in marked contrast to friends on Celebrity-booked flights. However, getting to the ship from the Venice "People Mover" was a route march, in very hot conditions, with no shuttle bus or luggage trolleys. The Celebrity rep posted at the terminal entrance had no suggestions other than to walk and drag our cases. We arrived hot, sweaty and stressed. Cabins were made available from about 1pm, by which time we had already lunched in "Ocean View". Our luggage arrived promptly. Our on-board experience started and continued to be excellent. We used the ship's shuttle service to St. Mark's Square which worked well. Cruise Critic organised a "Welcome on board/Venice sailaway" party on the helicopter deck as we sailed through Venice. We felt honoured and appreciated. We were then straight into two ports of call before our first "sea day". Somehow this seemed to mitigate against getting to know many of our travelling companions. We did our own thing in Split, booking a tour by private taxi on the dockside to take in Trogir and Split. Good value and well worth the visits to both. Dubrovnik was very hot, and most activities are in un-shaded areas. V picturesque though. (For any that tried it, it is a long, noisy and fume-ridden walk from the docks to the old town.) We then had our first "Sea Day" before seven straight port visits. Most excursions leave early in the morning and getting up at 5.30 restricts the ability to function into the small hours! 7 days on the trot, in very interesting ports with lots to see reduced the ambiance on board. So overall, we saw many fascinating places but missed out on the on-board experience. Breakfast was normally in Ocean View - it pays to check all the different food stations - the Eggs Benedict took some finding but worthwhile once located! Lunch either on shore or Ocean View - my wife loved being able to have dark turkey meat on demand - and we normally ate dinner in San Marco. Food was good quality without being exciting. We tried Ocean Liners once - $50 per head for appalling service. Food was good but 4 hours for a meal!! Once they'd done the "reveal" on the main course they didn't want to know. We went to the Bistro on 5 twice. $10 for a cover charge but they don't supply bread! normally empty - they haven't got this one right yet. Friends we were travelling with had access to Illuminati, which caters for passengers in suites. We weren't impressed with the additional menu items and, by and large, preferred the main San Marco restaurant. Our favourite stops were Santorini and Rhodes. Would like more time in both. Kusadasi for Ephesus is a must-see. The excursion time is quite short for all that there is to look at. The ubiquitous photographers were a bit of a pain to begin with, a couple of them were really good however. We enjoyed most of the entertainment - not sure about hypnosis as entertainment - but why oh why schedule the end of cruise passenger and crew show/concert at the same time as the junior show. People were bound to be disappointed. Also neither feature in the "video of your cruise" which, if you participated as two of our party did, was a major disappointment. I didn't see our concierge until disembarkation. On the few occasions I looked for her in her den on deck 3 she was not present. Not sure what we got for the money! From our point of view disembarkation was faultless. People tend to complain about the price of the ship-arranged excursions. We felt that they were reasonable value. Wine however is grossly overpriced, even though it comes in generous sized glasses. We have rarely drunk so little on holiday. They would sell a lot more if it was more reasonably priced. With only three sea days on our itinerary, you would really have to go some to get value from the drinks packages on offer! Overall, a thoroughly enjoyable cruise on a well-run ship, enjoying good standards of food, entertainment and cleanliness, with an excellent itinerary. Read Less
Sail Date: July 2015
Our daughter chose this cruise for her college graduation, and we ended up having a wonderful family vacation. We've cruised with other cruise lines (Disney, Princess, NCL, RCCL), but chose Celebrity because of the itinerary (8 Night ... Read More
Our daughter chose this cruise for her college graduation, and we ended up having a wonderful family vacation. We've cruised with other cruise lines (Disney, Princess, NCL, RCCL), but chose Celebrity because of the itinerary (8 Night Adriatic & Greek Isles) and sail date. We participated in the 123Go program, which included paid gratuities, the Classic Beverage Package, and $300 credit. The Celebrity Constellation sailed from Venice, and stopped in Split, Santorini, Mykonos, and Katakalon, before returning to Venice. We flew into Venice a couple of days early, and did some sightseeing before boarding the ship on July 11. Check-in was smooth, and we were on the ship within an hour. The stateroom was very comfortable, with plenty of storage space, large balcony, comfortable bed, and adequate bathroom. We chose Celebrity Select and ate all our dinners in the San Marco dining room, where the food was delicious, and the service was excellent. Special kudos to our sommelier, Marko, and the assistant Maitre d, Hugo, who helped us immensely with our daughter who is vegan. We ate breakfast and lunch in the buffet area, which had a nice selection of food options to satisfy everyone in our family. We also enjoyed afternoon coffee and dessert in the coffee bar. The pool was quite small, and one had to be pretty aggressive for pool chairs. There was also a therapy pool in the adult area that we didn't get a chance to try. The fitness room was very nice, and we made good use of the treadmills and exercise bikes. The outdoor track was small, and had to be shared with both runners and walkers. Entertainment options were plentiful, and we enjoyed several musical performances and comedy shows in the theater. Super Captain Tasos (as our endearing Cruise Director Alejandro referred to him), was extremely informative, charming and witty, and had a great sense of humor. We also went dancing in the Reflections lounge to the music of DJ's Lucien and Inferno. During the days in port, we booked shore excursions through Celebrity, Viator, ShoreTrips, and SelectItaly. On the last evening of the cruise in Venice, we got to watch an amazing fireworks show over St. Marks Bay as part of the Redentore Festival. Finally, we purchased transfers to Marco Polo airport through Celebrity, which made the debarkation process much easier. Overall, we were impressed with Celebrity, and would not hesitate to sail with them again! Read Less
2 Helpful Votes
Sail Date: July 2015
Firstly, don't mistake the itinerary with the quality/treatment of the actual cruise line. One cannot fault the islands or weather and this ultimately says whether you had a good holiday or not. Secondly, the waiters/waitresses ... Read More
Firstly, don't mistake the itinerary with the quality/treatment of the actual cruise line. One cannot fault the islands or weather and this ultimately says whether you had a good holiday or not. Secondly, the waiters/waitresses and cabin boys etc.. are all lovely people who are very friendly and this applies to all the cruise lines. After all, they take from the same pool of people. My comments merely apply to the 'management' of Celebrity and their attitude to their customers, irrespective of the veiled smile that is trained into them. I wish to start with the leaving day, whereby we were sold a holiday ending with 2 days in Venice. The Saturday was indeed very hot ad humid to the point that everybody was wet through with sweat in just 10 minutes of being outside. I have no problem with this though in that we went ashore and after 4 - 5 hours, came back to shower up and get changed. My issue was the next day, whereby everybody had to be off the ship by 9:30 am the latest. The flight however was not until 9:50 pm and everybody was told to make their way back to the port at 4 pm to be taken to the airport. For any luggage, you had to pay for this to be stored (they're very good at taking money - but we'll talk about that later!). No washing or changing facilities and completely abandoned as far as they were concerned. Sticky, hot and exhausted by the heat, the flight times were 6 hours later after an already gruelling day and they booked the flights, not us!!! If they want you off ship, then the flights should have been booked earlier that day as this was not a day's holiday and everybody was agitated to say the least. They weren't bother though, just wanted to get the next batch of customers on board to take more money. Now let's talk about money, oh yes, the money.!!! Forget the prices and deals you see on line, these people can take money faster than the 'artful dodger'. Drinks are hugely overpriced to get you to sign up for the 65 dollars a day drinks package (per person) which is just under £77 dollars with the 18% fixed gratuity. Eight days later and for 4 people, yes, that was (per person) just under $2500 - WOW!!! - Don't think you can avoid this though, because water, coffee etc...is all charged for and this apparently saves you money??!! (so they told us). For the lower 'regular drinks package, this was apparently worthless, because people who were on this found that there were none of their drinks is the various bars/restaurants and they then had to pay for the full price of the drink and not the difference between the two drinks offers. Alternatively, the offer was to upgrade - Bingo (more money for Celebrity!.. Photographs, 25 dollars each!!!! but what is the alternative, They hold your memories to ransom and I bought three because I wanted a picture of my family all together. For a happy snap taken as we left the ship for one of the ports, they offered it to me and I though it was as a token given that I had just spent $75 (plus gratuities remember!!! = $89). Oh no!, this picture was $15 (+ 18%). Huge rip off. For our lads who fall into the 18 - 25 bracket, they said that there was little on offer for them aboard this cruise. Like most young people, internet is a 'must' these days as everybody stares into the palms of their hands. Wi-Fi you wold think would be free, After all, it is in McDonalds. Not here!!! trey $400. How is that in any way justifiable?! In terms of entertainment, I did think that both of the groups were very good. They played and sang well, albeit the sound system is lacking for a cruise ship such as this. The big error here though is that they both take a break at 9:00pm and don't come back on for an hour. (I mean - would you turn your TV off at home at this time though? - this is prime time viewing and with so many people aged 55+ not everybody wants to stop up until the early hours, particularly if you are out early the next day. A change of act and constant music in the two bars ('Rondez Vous' and 'Reflections' lounge) is a must. Meanwhile, not once was the grand piano played y a lounge bar pianist, only when a jazz group was put on for an hour or so! Regarding music elsewhere, there was a good violinist (accompanied by a guitarist), but most of the time, there was a DJ playing deep house and rave music which is ridiculous given the demographic. This should only be reserved for the night club after the band in 'Reflections' has finished. Plus the music does not cover all genres. Other 'sillies' going on include that fact that you cannot always get the same drinks in all the bars. Bottled beers in one bar (that you may like) are not necessarily available in other bars and yet they have the same supply cupboard. The bars are no always stocked (even at the start of the bar opening) and service is slow. Most of the time, we had to go up to the bar or really attract the staff who would then serve. This is not good enough for a cruise ship whereby you want to be served and have paid a lot of money up front. The staff however are still very friendly and I do reiterate that fact. It's just the laid back way that everything is organised, or not! (to be more to the point). Anyway, would I go back - No! - not really, but I am still happy that we went on this holiday if only for the places that we say and the family being together. With charges for holiday cost was virtually doubled and was more or less doubled. So be warned. Provided you take that into account, then you won't be disappointed, but frankly, I consider them to the a very greedy organisation!!! - Happy sailing! Read Less
1 Helpful Vote
Sail Date: July 2015
Having done many cruise’s on various cruise lines, we had an opportunity to try Celebrity for the first time on Constellation doing the Adriatic and Greek Islands cruise on 11th July 2015. We were a group of four, myself, hubby, my ... Read More
Having done many cruise’s on various cruise lines, we had an opportunity to try Celebrity for the first time on Constellation doing the Adriatic and Greek Islands cruise on 11th July 2015. We were a group of four, myself, hubby, my sister and brother in law with ages ranging from 51-62. We travelled out two days before boarding in Venice and stayed in Venice Mestre at Hotel Aaron. We got an excellent price considering the Rentendore Festival was on in Venice over the weekend. The hotel was small with the tiniest room I have ever stayed in but it was clean and comfortable with continental breakfast included in the price. The hotel was a five minute walk to jump on the train or there was a bus stop close to the hotel both giving easy access into Venice. On the day of boarding the hotel arranged a taxi for us at the cost of 45 Euros to the port for the four of us with large cases. Check in was reasonably straight forward and we boarded at the time stated with the added bonus of being greeted with a glass of champagne. The rooms weren’t going to be ready until 1pm so we set off exploring the ship – My initial thoughts were that it lacked any WOW Factor but it did have the feel of a more traditional cruise ship that I am used to so onwards and upwards we hoped. We checked our dining room table with the Maitre D and found that we had been put onto a large shared table. We requested a change to a table for four only and this was changed without too much hassle. Walking around the ship it does show signs of age but it was clean and had a nice feel about it with friendly staff who were doing their best to sell upgraded drinks packages and the specialty restaurants. While initially this was expected, after a few days of running the gauntlet of pushy sales staff it started to get on our nerves. We thought we had found our favourite bar during this walk around – The Martini Bar. After a few tries to upsell the drinks package from what we already had, the waiter served us our drinks. This became our least favourite bar over our eight night cruise, priority service seemed to be given to guests with gold cards and those that paid for their drinks rather than the lowly package we had. One night we gave up after a twenty minute wait despite being acknowledged as waiting! Anyway, rooms were ready and we had booked ocean view cabins on deck two which were clean, spacious and had masses of storage, so much so that some cupboards were not even used for the duration of the cruise. Our cabin steward did a good job keeping the room clean and always asked if there was anything else we needed. He managed to get us a kettle and shower gel which apparently is no longer supplied as standard...so much for Modern Luxury but hey ho, he got us some so all good. Our dining table was fine with Jose as our Waiter, Phi as Assistant Waiter and Susannah our Sommelier. The food however was a little disappointing based on our expectations. Most was just “good “ but some seemed overcooked particularly a chicken dish which was the Chef’s recommendation of the day. We had expected the quality to be a bit better as Celebrity are supposedly a 5* cruise line. With regard to the drinks package, it was adequate without the need to upgrade and also included a list of cocktails that were available. My Brother In Law experienced a surly waitress in the Casino Bar that told him Sauvignon Blanc was not included in the package despite the fact that it was! This was in front of six other customers that were waiting to be served. When he explained that he was served it elsewhere and that it was on the list, she ignored him and started serving someone else. This was reported to Guest Services. Entertainment onboard was poor in my opinion – The music in the Rendevous Lounge before dinner was so loud that you couldn’t hear yourselves speak. The shows seemed like cheap productions performed by the same cast – One exception was the girl that sang, I don’t recall her name but she had a very good voice. On previous cruise’s I have highlighted the daily planner struggling with what to choose from a great line up. On this cruise I struggled to find anything that seemed appealing. Captain Tasos was absolutely brilliant – Such a unique and funny guy and unlike any Ship’s Captains I have ever sailed with. His daily reports were simply brilliant and the whole ship sat up and listened. Don’t miss anything he is involved in, he provides the best onboard entertainment. Overall we had a great time as a family and the ports of call were lovely but I truly don’t feel like rushing back to a Celebrity ship anytime soon. If you want to sell yourselves as a 5* Cruise Line then you need to step up to the mark. Read Less
Sail Date: July 2015
Just returned from our 25th Anniversary trip to Europe, having spent the first week on the Constellation and most of a second week on land. Perhaps we should have done it the other way around, as Celebrity had definitely spoiled us with ... Read More
Just returned from our 25th Anniversary trip to Europe, having spent the first week on the Constellation and most of a second week on land. Perhaps we should have done it the other way around, as Celebrity had definitely spoiled us with all the ice-water we could drink, unlimited towels and food, and constantly refreshed cabin . . .after that, traveling on land was a rude awakening! My husband, three teenagers (15, 17, 20) and I are experienced cruisers from Wilmington, NC and this was our second Celebrity cruise out of approximately 12-15 total; we definitely feel Celebrity is at the top of its tier with regard to service and food quality. [We had even taken a chance on Costa cruises last summer, only due to the itinerary offered for Northern Europe, and were sorely disappointed by crew decorum, lack of free water to drink, and absence of food availability between meals and late at night.] First to arrival: we took a taxi from the airport directly to the port, so no cruise connections were used. Given that we had arrived at 0900, we were very pleasantly surprised to be able to board shortly before noon, though our luggage didn't arrive at the cabin until ~3:30p. We had forgotten to buy duty-free bottles of wine to bring aboard, as one bottle per cabin is allowed at the onset of the cruise, so walked in the midday heat from the port to Piazza le Roma (~15-20 minutes) and visited the Coop store there; though we had asked a cruise rep, we were not advised that just past the security checkpoint, there was a duty-free shop right in the port terminal that would have saved us some sweaty steps! Cabins: The cabins we had were 7123 and 7127, both interior; there was adequate closet space, a nightstand per person, and the bathroom had storage in a cabinet under the sink. Beds were comfy. As always, I could have used more hooks to hang things on. Our kids' cabin needed to sleep 3, and we were unpleasantly surprised to find out that there weren't bunks to be pulled from the ceiling, but rather a fold-out cot/sofa-bed, which occupied much of the little floor space there was. Apparently, there are pull-out bunks on Levels 2 & 3, but not above those levels. As usual, the love-seat and cocktail table provided often were more in the way than useful in these smaller cabins, and I often wonder why there aren't at least tables that can be folded up or down against the wall to make more room. Dining: We had requested main seating at 18:30 and found the lower level of the San Marco Dining room to be quite nice, with large floor-to-ceiling windows looking out the back of the ship. We five had requested a table for 10 and were lucky enough to have been assigned a pleasant family from Dallas, TX who had girls of similar age to our teens, so dinner conversation was always lively! Our main server, Olman from Honduras, was a peach--always friendly and helpful, and his assistant, Ivana from Serbia, was just as nice. We give them both a "10"! Food was very good and we didn't have a bad meal all week: we always order one of each course (appetizer, salad or soup, entree, dessert) so there was always something to please. There was a lot of seafood, steak available every day, pasta, lamb/veal, and also vegetarian options daily. The Ocean-view Cafe buffet was available for breakfast and lunch and always had a wide variety of choices: Asian (the Indian options were always our favorite), Mexican, pasta cooked to order, pizza, sandwiches, salads, fruit, carving stations, meats & cheeses, the list goes on. We never paid extra to visit a specialty restaurant and did not purchase any of the drinks packages--the up-charges would only make sense if one were a BIG all-day drinker (who hadn't brought 2 bottles of wine aboard!). Ports: Our first port, the very day after embarkation, was Split, Croatia. Unfortunately, we should have docked and were tendered instead, causing us to miss a planned walking/biking tour that we'd been looking forward to. Celebrity was well aware of the clients' response to this snafu, and thereafter took great pains to make any other tendering/docking as painless as possible. We merely walked about the waterfront area and then returned to the ship, so I can't say too much about the port itself. Santorini: We were tendered here as well, but things went much more smoothly. Immediately upon landing, we heard an offer for 10 Euro pp tickets for a combined ferry/bus option that we took: fight from the tender landing area we boarded another boat that in ~15 minutes took us to the end of the island where we were transferred by minibus up to the top of the hill. There was the town of Oia (or Ia) which we strolled through and greatly enjoyed: so many vistas, replete with whitewashed buildings and blue accents and beautifully blooming bougenvillia everywhere! Bring your cameras!! Then, at a predetermined time ~1-2 hours later, we boarded a bus and rode the 15minutes to the city of Faro, at the top of where we'd initially landed. That area was much more overrun and crowded with tourists than Oia, so after strolling a while, we headed down on foot, on the same path that the famous donkeys use. It was a bit treacherous even going downward, as the cobbles are well-worn and somewhat slippery, so caution is advised (though at least one is in control of one's own destiny when walking, which can't be said for when on a donkey!) Mykonos: Docked. A shuttle provided brought us closer to the town, then we walked through town, along Little Venice, and to the nearest beach, which was a bit rocky to enter the water, but well worth the cool refreshing dip! Wish we had taken the opportunity to go to one of the more developed beaches, but had to re-board by 15:30 so didn't chance it. Windmills (not functional for some reason, though there was plenty of wind!) are a photo op, and again, all the cobbled lanes with overhanging flora. Katakolon: Docked. Main street is immediately adjacent to dock and many outfits sell tickets to Olympia. We opted to take Katakolo Tours bus round-trip to Olympia for ~10 Euro pp; the ride takes ~30 minutes each way and we had 2 hours there to see the museum and archeological site. Bring sunscreen, hat, and water, as the site is dry and HOT. Admission for these combined was 9 Euro pp. The bus back was barely air-conditioned, but served it's purpose. Venice: we hadn't arrived for any pre-departure time in Venice, so were very happy that we had one full day docked in Venice. It was blazingly hot, unfortunately, and that made our independent excursion to Murano, where the famous glassblowers work, a bit of an uncomfortable day. The wait for the vaporetto was long and crowded, and the town in general was even more busy than usual, as there was a celebration occurring that evening complete with fireworks over San Marco Square. Our purchase of a 24 hour vaporetto card for 20 Euro pp would have been a good deal if we had taken more than two vaporetto rides that day, but we opted to return to the ship for dinner and then had an upper level vantage point to see the fantastic (and fantastically long at ~20 minutes duration) fireworks at 2330 on the very last night of our cruise! Entertainment: After dinner, we would head directly to our 20:30 show and thereafter would go find whichever lounge was the liveliest. Given that we like having the teens with us most of the evening, we didn't have a chance to see what the Martini Bar had to offer, but it was always hopping. We did bemoan the fact that there was no piano bar for sing-alongs, and no real "disco"--the DJ had a small open space across from the Martini Bar, which made the whole level noisy and inhibited those who may otherwise have danced. Though he had some decent streaks of songs, we felt the DJ wasn't always attentive to the effect of his song choices: there would be a full dance floor and he would segue into some mix that would clear the floor, and he wouldn't change it up! Pay attention to your dancers!!! Also: It would be great if there were a "young adults" club where the 18-24s could meet and hang out; this demographic no longer has the organized "kids clubs" and would benefit from being thrown together more. The dancers and singers aboard were quite talented and enthusiastic, and we particularly liked the Celebrate the World show, though I heard it was being phased out after a 5 year run: would love to see it continued, but perhaps with updated costumes/songs? The newest show, Illyria, was a bit risque but no too, but the cast seemed to enjoy the challenge of a new and daring venture. The guest stars that we most enjoyed were the comedian Fred Klett from Milwaukee, and the female Ukranian violinist. The acrobats that are part of the cast are great as well. There happened to be two different Motown-type guests, which were both good, but it seemed too much of the same genre. Activities: As to the daytime events, the activities staff did a good job, offering dance lessons, ping-pong tournies (more, more!!), and trivia, but there was no shuffleboard competition. The library was well-stocked, but could use some travel guides and maps/atlases. Service: we found the staff aboard, from cabin stewards to waitstaff to officers and activity staff to be very attentive and polite. Super-Captain Tassos was great--with his involvement in so many activities, I don't know how the ship stays underway! The drink staff were never pushy. Disembarkation: We had independent arrangements to get to the train station for a 13:30 train, so requested the last # to disembark. We had to eat breakfast by 0800 and vacate the cabin by 0830, but then sat comfortably in a lounge for ~40 minutes until our # was called, walked off, found our luggage, and off we went! Read Less
1 Helpful Vote
Sail Date: July 2015
We've been on at least 20 cruises (5 Celebrity). This was the shabbiest ship ever. Crew service and food were mediocre at best. Internet service was the worst of any ship we've sailed. The entertainment was nothing. The public ... Read More
We've been on at least 20 cruises (5 Celebrity). This was the shabbiest ship ever. Crew service and food were mediocre at best. Internet service was the worst of any ship we've sailed. The entertainment was nothing. The public areas/amenities lacked any pizazz. The only thing good about the Constellation sailing was its unique itinerary. Two days in Sorrento, Dubrovnik and Venice. Unless the itinerary is fabulous, we would recommend choosing another cruise line. Read Less
2 Helpful Votes
Sail Date: July 2015
We had a party of ten and Celebrity treated us like royalty. The crew was always very nice, helpful and professional. The ship was the perfect size for our large group and there was always something to do. The ship offered great ... Read More
We had a party of ten and Celebrity treated us like royalty. The crew was always very nice, helpful and professional. The ship was the perfect size for our large group and there was always something to do. The ship offered great entertainment and the food was very well prepared. When we first got on the ship we were greeted with campaign and mimosas! Our cabin had a balcony and we woke up the first morning with Mount Vesuvius as our view! Even though we had to tender to the Sorrento port, it was very organized and the crew got us ashore very quickly. I do recommend you get there early before 9am to avoid the long line of late sleepers. The cruise offered a variety of excursions, however it did not offer exactly what my group was looking for when it came to the Port of Sorrento. After reviewing private tours on Trip Advisor, I was able to locate several private companies. AP Tours impressed me right away. Their correspondence is extremely professional and their tour guides and well as drivers were all amazing. I highly recommend them and I will use their services again in the future. Check out the website: www.aptours.it.com. You will be impressed with their passion and their knowledge of this region. This was a great alternative to the large tour buses. I am extremely impressed with this region and cannot wait to visit again! The staff on board the Constellation were always giving helpful tips as well. Our waiter,Omar, was exceptional at giving us tips on what to see and our cabin crew member, Frederick, was able to advise me how to get to Koper, Slovania's city center via lift without getting one of the taxis that were lined in front of the ship. The crew members were amazing. My son, who is 15 years old, is an avid Xbox player never did locate the Xbox on board. He was so busy with the all night pizza bar and swimming pools while we were on the ship that he never got a chance to find it! Even though there was a basketball court, my son played shuffle board and ping pong ball with his grandfather and loved it! This ship, though it's smaller then some of the mega cruise ships, had the perfect amount of entertainment to keep us busy for 10 nights without getting tired or bored of it. The ratio of ship size to guests was perfect. We never seemed to feel too crowded and since celebrity seems to attract a mature crowd, their were still plenty of younger adults and children to create a fun atmosphere. I am so impressed with this ship and its crew members that I will only want to cruise with Celebrity in the future! Read Less
2 Helpful Votes
Sail Date: July 2015
We have just returned home form a Rome to Venice cruise. On the whole our experience was very positive and found the experience very relaxing, in fact I don’t think I’ve ever been so relaxed ! We had a classic drinks package , select ... Read More
We have just returned home form a Rome to Venice cruise. On the whole our experience was very positive and found the experience very relaxing, in fact I don’t think I’ve ever been so relaxed ! We had a classic drinks package , select dining and a $300 on board credit included . The drinks package was well worth it. Embarkation was well organised and timely. On the positive side, the ship was very clean and well maintained. Our stateroom was modern and the window huge. We had breakfast in bed every morning. The staff were friendly and helpful, and the food in the Marco Polo Restaurant was lovely. The ports of call were a fantastic selection. We enjoyed the pool area , with the added bonus of roving bar staff. There are two small outdoor pools and two internal hot pools, with numerous spas. A DJ and Band play in the afternoons. There was also a Health Spa, where we had a massages. The daily newsletter lets you know what activities are planned for the day, and you are free to take part, or not. I am unable to comment on the quality of the night time entertainment as we chose to do our own thing. There is a small walking track and a gym and basketball court if you feel like exercising. The negatives were few. The ship has a no smoking policy with designated areas, however these were many, including 1/2 of the pool deck and right next door to the ping pong tables where children congregated and on a corner of the walking track.....nothing better than a lung full of second hand smoke when your exercising ! There feels like a lot of pressure to buy when on board. The shops were limited and displayed duty free sings, however they state they were required to add 22% Tax which you were able to claim back if you spent over $180 USD, and of course there are the endless gratuities added to extra services . The excursions we went on were pricey but fabulous, especially the Caves in Slovenia. The WIFi- this was expensive, bought in a package and charged by the minute. It took me 28 minutes to do my internet banking, this would normally take me 5 minutes on my home PC. Slow was an understatement, its dial up speed at best. The lack of affordable internet could also be seen as a plus as you had to put this aside and disconnect. The ship was full, this made at sea days feel unpleasantly crammed, especially the pool deck. It would have been nice to have an adults only area. Disembarkation was not a positive experience. We opted for a transfer organised by the ship and were told there would be limited taxis. We were to be off the ship by 09.30 and the transfer wasn’t booked until 11.30. We didn’t have time to get into Venice and back so we , and many others had to spend our time waiting on the footpath outside customs for 2 hours. There were plenty of Taxis and for 2 of us the fare was less than the bus transfers organised by the ship. That said, I would do another one tomorrow .... Read Less
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

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