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4 Helpful Votes
Sail Date: April 2018
Reception and processing relatively smooth. We had and inside cabin which was clean and reasonably well maintained. Our steward was friendly and accommodating. We were on the 9th deck and the cabin was noisy in the mornings from the pool ... Read More
Reception and processing relatively smooth. We had and inside cabin which was clean and reasonably well maintained. Our steward was friendly and accommodating. We were on the 9th deck and the cabin was noisy in the mornings from the pool machinery starting up. We headed to a bar for sail-away only to be hounded by staff selling drinks packages. We are all moderate drinkers and it was disappointing to be constantly asked by staff why we did not have a package. For us it was just not cost effective. Why no sail-away parties? This should always be a highlight - a celebration of the departure & getting underway but they were just weren't any, not what we were expecting. She just slipped her lines and left. So boring. Suitcases were delivered promptly and we headed down for dinner. The staff in the San Marco restaurant seemed to be just trying too hard. I don't need my bread & dips to be introduced with a fanfare every night. As for the food, the quality was reasonable but the quantities supplied were so small. No wonder they made such a fuss about the bread. Take one example - my wife ordered scallops for a starter. What arrived, beautifully presented, was one, single, solitary scallop, sliced into four pieces. I didn't know it was possible to cut a scallop that small. The supposed signature dish of baked Alaska was simply an somewhat passé arctic roll with three flavours of ice cream topped with a dollop of meringue. Come on - I could do better than that. The ocean-view cafe reached another level of deficiency. The food here completely lacked any imagination or variety. The same choices were rolled out day after day. On a ship, one would expect to see a good variety of fish and seafood. Of the latter there was none and the fish served tended to be dry and unappetising. My wife, a fish and seafood lover, lost weight on this cruise due to the paucity of choice. On a brighter note, the Tuscan Grille was much closer to what we were expecting but why should we have to pay a premium for what should be common quality throughout the ship. The staff there were excellent. For daytime activities, not being a sun lover, I tended to stay inside, mostly reading in the reflections lounge. There was generally a wide variety of background music played but I was appalled to hear one modern song featuring the f-word when there was a likelihood of young children being present. The same happened when I was taking photos next to the cinema in the afternoon. It's just not on. I attended a couple of the lectures, one by the captain on navigation and the other on Islam. Both were good. The captain was very witty and entertaining. The two dance bands were very good and the 'bandaoke' events were great to watch. The orchestra were excellent - clearly very talented musicians. What let the ship down was a glaring gap in the evening scheduling between 8.30 & 9.45 where nothing much was occurring except a show. The main reason we chose this cruise was for the itinerary and we enjoyed visiting all of the ports. We prefer doing our own thing so didn't participate in any of the Celebrity excursions observing that, in common with all cruise companies, there was a significant mark up in their prices. I feel that one of Celebrity's main weaknesses is in communication. When we booked our cruise it had an additional port of New Mangalore included making 4 ports in India. We then received a communique informing us that this port had been dropped from the itinerary, the only reason given was to 'enhance your cruise experience.' This was not expanded upon leaving us unsatisfied. We now understand that this particular port was generating a lot of negative feedback from previous guests so Celebrity's decision is understandable. Why then could they not have told us the truth. I don't like feeling like a mushroom! The quality and availability of the port guides was also very poor. On other ships these have been of a much higher standard and delivered to your cabin rather than having to go to the purser's desk and request them. On other ships in my experience, internet access has been available on a timed basis where a quantity of time is purchased allowing guests to log on and off preserving the remaining time for the next visit. Not so for Celebrity where the options were to pay by the hour, day or full cruise but the rates were way too expensive. I'm afraid I was not prepared to pay $315 for the cruise access 'deal' and that, together with the poor port guides left us sometimes poorly equipped for visiting some of the ports. We just didn't feel that we were being supported enough. I also feel that the gratuity rate of 18% is somewhat high, compared to the 15% on Cunard, Princess and other Carnival lines. We prefer to tip ourselves and usually have the automatic daily gratuity removed from the outset. I could hardly contain my anger when, at the end of the cruise, I found a set of envelopes with suggested tipping amounts left on our bed. I feel quite strongly that we should not be subsidising the crew's wages but are happy to reward good service. Cruise companies as a whole should pay their staff what they believe they are worth and this should be reflected in the price of the cruise. One of the best things we did find was that the kids club activities for our 9 year old granddaughter were excellent. She thoroughly enjoyed herself and was well looked after. So in summary, whilst the itinerary was good, we left the ship feeling disappointed that the cruise was not all it could have been. We paid a lot of money for 5 people and feel that the money could have been better spent elsewhere. It was our first time with Celebrity and sadly, it will also be our last. Read Less
2 Helpful Votes
Sail Date: March 2018
The itinerary to UAE, India and Asian ports in this different part of the world was the attraction for us to choose this cruise. And it was amazing to see the culture and background of these wonderful countries with a taste of their life ... Read More
The itinerary to UAE, India and Asian ports in this different part of the world was the attraction for us to choose this cruise. And it was amazing to see the culture and background of these wonderful countries with a taste of their life in each port. We went from the vast wealth of the UAE ports where money is no object in those countries to the sheer poverty, chaos and massive population in India - it was a huge contrast to compare. The weather in March/April was hot and humid - low to mid thirties each day and warm at night. We only wore summer clothes for the entire cruise. Our overall experience onboard was excellent in every aspect especially crew customer service in all areas of the ship. The food onboard was delicious and varied and most enjoyable. We did not visit any specialty restaurants. The evening entertainment in the theatre was varied and excellent with a variety of great performers. The band were fantastic. The musical entertainment throughout the day and evening was by a couple of bands, singers and musicians which offered great variety. TheLifestyle staff Jeanna and Gigi were energetic and amusing in all their activities. Our cabin was FV 7202 which was rear facing at the back of the ship with a massive balcony and an additional room which offered great accommodation for extra family members. We arranged all of our own shore excursions in each port so cannot comment on those provided by Celebrity. Embarkation in Abu Dhabi was slow and took 1.5 hours to get onboard - they need more check in staff there. This is a small ship with only 2000 passengers and we never felt there was a long wait time for anything onboard - disembarkation at each port was quick as we did not do any celebrity shore excursions so we could walk off when we were ready. Tendering at Patong Beach in Phuket was a little slow as they only used 4 launches so there was a delay in getting ashore on that day. Our family had a wonderful time and would highly recommend this cruise on Constellation. Read Less
1 Helpful Vote
Sail Date: March 2018
This was our first time cruising with Celebrity so we were a little unsure what to expect but we needn't have worried as all the family have had a brilliant time onboard and in the ports. Constellation isnt the biggest ship but is ... Read More
This was our first time cruising with Celebrity so we were a little unsure what to expect but we needn't have worried as all the family have had a brilliant time onboard and in the ports. Constellation isnt the biggest ship but is well laid out and has a great atmosphere. yes, as some other reviewers have mentioned it is showing it's age in places and is looking a little tired in some areas, some of the balconies are rusty and some of the carpets in the the public lounges are showing a lot of wear. However, the maintenance team seem to work around the clock painting etc and the ship overall is very clean. Our cabin was of a good size, the balcony was not the largest and was showing signs of wear with rusting etc but perfectly adequate. Our cabin steward Yogis did a good job of looking after us and was always on hand to help with whatever we needed. As we were not allowed to take our own kettle we requested one from Yogis and it was brought to the cabin immediately. We thought the food overall was of a high standard particularly in the Marco Polo Restaurant - we did not try any of the speciality restaurants as we are of the view that we have already paid for our meals therefore don't agree with having to pay again to eat in the other restaurants though this is just our opinion. The buffet restaurant got really busy, although we did go there on a few occasions the food was tasty enough but not always very hot. Also the drinks service in the buffet restaurant is VERY slow, often we had finished our meals before the waiter had brought our drinks - this is an area that needs to be improved on. We usually managed to get a sun lounger even on sea days but as always seems to be the case there are a large number of selfish people who put towels on loungers to reserve them but never actually use them. Many occasions we saw loungers not being used for hours at a time when there were people walking up and down the decks trying to find one. Celebrity really need to sort this issue out and have the Pool Butlers monitoring this issue as this practice is unfair to other passengers. Entertainment was mixed, some great nights, others not so obviously down to personal taste. The silent disco were our best nights, loads of fun and really great nights. To summarise, we had a really great time, we liked the ship and thought the service on the whole was excellent with a friendly crew. We would definitely choose Celebrity again. Read Less
9 Helpful Votes
Sail Date: February 2018
We chose this trip as we liked the itinerary but we had a port cancelled prior to the cruise (no explanation why) and had 2 days in Hong Kong instead which we thought would have been better but no. We had 1 night in a hotel in Singapore ... Read More
We chose this trip as we liked the itinerary but we had a port cancelled prior to the cruise (no explanation why) and had 2 days in Hong Kong instead which we thought would have been better but no. We had 1 night in a hotel in Singapore before boarding which was very nice. We arrived at the port fairly early and were soon on board no waiting around and decided to make use of our drinks package as our rooms were not ready. The ship is looking abit old and tired with quite alot of rust around but it was being painted. It is not a bad sized ship and we never had any problems getting sunbeds even on sea days. We had a balcony cabin on deck 7 which was spotless, there is not alot of storage but we managed we had also requested a kettle in the room and we had one. There was quite abit of rust on the balcony and it was difficult at times to open the balcony door. We used the buffet for breakfast and lunch and there was always a good choice, we did use it once in the evening but were disappointed with what was on offer. We had Select dining which as very good as we were a group of 7 and we only had the pager once which was great. The food in the MDR was very good it could have been a little warmer. The only thing we found was that there did not seem to be many staff as we often had to wait quite a while just to order food, we also had to wait quite a while for the wine waiter. We were in the MDR on one occasion and we waited so long we left before dessert as we got fed up, but we found that most evening we had to wait quite a while. We did use Sushi on 5 and Quisine which were very good. The entertainment was a little bit of hit and miss, we found that if there was a show on there wasn't alot else going on at the same time which would have been good as the shows were not always to our taste. There were a couple of good singers on the Sunset bar. The service from around the ship was very good and the staff always seemed to be working very hard and from what we could gather there have been cut backs and it did show. Ho chi Minh We normally do our own thing when we get to the ports but as we docked so far away from the city that we booked a trip to the Mekong Delta, that was a big mistake. We did not realise until the night before when we got the tickets out that the trip started with a 3hr bus ride as this was not stated in the description of the tour. When we arrived at the Mekong Delta we were rushed onto a ferry, then we had tea, then fruit and singing and a sweet factory then straight down to a packed river to get onto a 4 man boat back to the ferry and back on the bus for our 3hr journey back to the port. There were stalls which we did not get to look at as everything was rushed. Hong Kong We docked here there was a shuttle bus provided to take you into Hong Kong and there was also an MRT station nearby. We had our tour booked here. We went up the Peak in a taxi which was quite reasonable as the queue for the tram was a 2hr wait. We were overnight here but as it was Chinese New Year alot of places were closed. Manila We were docked here and are within walking distance of the town. We had our own tour booked here which was good. There is not alot in the port. Boracay We had to get a tender here to the jetty, we had a tuk-tuk for a dollar to Station 2, then a sunbed and parasol for $5 and a drink from a local bar for $2 so for less than $10 we had a lovely day. The beach is spotless and the sea is beautiful it was paradise. The ride in the tuk-tuk is priceless. Kota Kinabalu We docked here and there is not alot around, you can walk down to Jesselton Point which is quite nice. We had our own tour booked. We would not sail on Constellation again I think it is too old a ship and there does not seem to be enough to do. Read Less
3 Helpful Votes
Sail Date: February 2018
Have sail on Summit before sister ship and same class this cruise ship is looking tired around the edges interior was clean and confortable,Select dinning was the way to go and we where Lucky in getting the same table staff, informed by ... Read More
Have sail on Summit before sister ship and same class this cruise ship is looking tired around the edges interior was clean and confortable,Select dinning was the way to go and we where Lucky in getting the same table staff, informed by guest relations that this was the only time going into Boracay which seemed strange as this was a beach stop and had great white sand clear blue sea plenty to do restaurants and bars and loads of activities then you had Manila which we found boring unless you liked shopping Ho chi min was a great experience made better by hiring rickshaw guides to take us around such a large city and sights are far apart so worth the price we paid,Staff as always where great always smiling and happy to help,Entertainment was typical cruise enjoyable sometimes and average on other,Overall a great time was had by our party and I will book to sail with Celebrity again but they need to make sure that cutting cost does not mean making there product average when they advertise a premium experience Read Less
7 Helpful Votes
Sail Date: January 2018
Chosen for winter sun. Ports uninspiring. Indian visas were a complete, and very expensive, debacle that Celebrity needs to get a grip on - their advice differed from person to person. Unusually, some of the crew were indifferent, at ... Read More
Chosen for winter sun. Ports uninspiring. Indian visas were a complete, and very expensive, debacle that Celebrity needs to get a grip on - their advice differed from person to person. Unusually, some of the crew were indifferent, at best, and plain rude at worst. Most crew were great but there were more than a few dissenters. 8th cruise with Celebrity and will definitely not be on a Millennium class ship again - our 3rd time on one and they are all very tired and getting shabby. Not Celebrity's finest cruise offering. Tuscan Grill was excellent every time (esp the serving staff and the Somelier). Qsine was good once and terrible twice. Getting a sunbed around the pool was a daily disaster - staff did nothing about beds being 'booked by towel' and when some people 'booked' 2 beds each. When challenged the guilty passengers merely shouted at anyone who dared touch their towel/magazine....never seen this on a Celebrity boat before. Usually the pool crew apply a strict 'use it or lose it' policy on sunbeds. Some people rose at 5am to book beds! The whole itinerary for this cruise needs review and the ship needs replaced or properly updated. Read Less
Sail Date: January 2018
This is our third celebrity cruise, and the worst. We did choose it for the itinerary however which was absolutely fabulous. But i totally agree about the rip of indian visa, which cost us £434.00 had we realised this we wouldn’t have ... Read More
This is our third celebrity cruise, and the worst. We did choose it for the itinerary however which was absolutely fabulous. But i totally agree about the rip of indian visa, which cost us £434.00 had we realised this we wouldn’t have booked, it’s just totally ridiculous, not travelling to india again. The ship has no wow factor at all dark and gloomy, just no luxury about it atmosphere was flat and left no impression of fun times. Cabin clean and our attendant was fabulous, nothing to much trouble, shower area very dated. We had a twin room, and it was so small, when opening the bathroom door, it all most touched the wardrobe door. Never had such a small cabin. Again no luxury. All staff were very pleasant, but withe exception of the pool butlers, lazy, uninterested, no where to be seen sometimes. once again the saga of the sun beds, people putting a towel or a book one them and going away for hours, some reserving two in the sun, two in the shade, so selfish. Pool butlers would do nothing about it although it is stated if you leave the pool area for more than 30 minutes, your items would be removed. Spoke to some officers about it who stroll through the pool area from time to time, one of them just stood and said nothing and all totally ignorant manner. Also total lack of sun beds. It was the same carry on each sea day, arguments and unpleasantness to try and get one spoiled the holiday. Do not waste your money on internet, never works, slow and breaks up most of the time. Traveled with my daughter who needed it for her business, totally rubbish. Also the man in the internet office kenny, was ignorant, rude, totally inefficient. My daughter said to him after being so infuriated with the situation. I will go further with complete, he replied please do. You did not feel you were on a five star ship. Any way we will not go on concellation again, and in fact it has put me off celebrity. Royal caribbean here we come in april. Read Less
3 Helpful Votes
Sail Date: January 2018
This is our 2nd cruise with Celebrity, having cruised from Sydney to Honolulu in April of 2016 on board the Solstice. We knew that the Constellation was a older ship, and did have some reservations about going on a older and smaller ... Read More
This is our 2nd cruise with Celebrity, having cruised from Sydney to Honolulu in April of 2016 on board the Solstice. We knew that the Constellation was a older ship, and did have some reservations about going on a older and smaller ship, but it did have a couple of refits over the past few years, most recently in May of 2017, so we hope it was up to the Solstice class standard. We need not have worried. Other than a few areas of rust, and a little paint overspray in areas, the ship was very clean, especially our stateroom, which was immaculate. It was Concierge Class on deck 9 (9141), and really looked brand new. Our stateroom attendant (Sidney) was excellent. He couldn't do enough for you. Even with tips being included in the fare we paid, we gave him extra anyway. He deserved it. Every day before 4pm we would have an ice bucket with sparkling wine delivered, without even asking! I thought we just received a welcome bottle with Concierge Class, but we received a bottle everyday... I suppose it all goes down to how you treat and respect the staff... We started our holiday in Dubai, so had transport down to Abu Dhabi on the day of embarkation. While the terminal in Abu Dhabi was a bit chaotic, with the many questions about India Visa's, we got on board after about 1 hour. Our bags arrived at our stateroom within 30 minutes, although others in our party (we had 8 in 4 Concierge Class rooms in a row) had to wait 2-3 hours before their bags arrived. We had the premium drinks package for all, and also a 3 specialty restaurant package. Tuscan Grill, Sushi on 5, and QSine were all exceptional. Food excellent, and the service outstanding. We found a wine really to our liking in Tuscan Grill, and when I asked for it in the MDR, they especially went up to Tuscan Grill to bring a few bottle’s down. From then on, whenever we dined in the MDR, they brought us the wine, to the point where our favorite sommelier (Lawrence) ensured that bottles were brought down early and chilled, so they were ready for us each evening. Food in the MDR was very good as well, just not as good as the specialty restaurants. Breakfast and lunch were mainly in the Ocenview Cafe, which was good, but not great. Not a lot of variety, but some days were great - there was whole suckling pig for lunch one day which was divine. Only had dinner once there and it was disappointing. The entertainment was good, but I must admit, we only got to half the evening shows due to timing and having a relaxing dinner a few of the nights. Highlight was the violinist, who was amazing. Can’t remember her name. She had an electric violin and she could really play! All the other performers were very good, but she stood out. Ports were ok, but nothing to really rave about. Oman landscape spectacular, but city itself not too much to see other than the Palace, Mosque and Souk. All done easily in the time we had. Goa was what I expected of India, a bit dirty, chaotic, interesting sights and sounds, produce markets etc… Goa was my favourite stop. Mumbai – never have seen worse pollution, either in the sea, land, or air. The airbourne particles were so thick that even after only 36 hours the ship had a fine layer of soot on all outdoor surfaces. Not a highlight… All in all, a great trip, and the cruise itself was more that we hoped for, and in my opinion, the service was slightly better than on the Solstice last year. Our entire travelling party enjoyed the Constellation so much we booked again for next year while onboard. Read Less
4 Helpful Votes
Sail Date: January 2018
Just returned from the Arabian Sea Adventure on Celebrity Constellation. Have to say we were a bit worried by all the reviews after we had booked and many said the ship was tired and well worn. Well, I do not know which part they were ... Read More
Just returned from the Arabian Sea Adventure on Celebrity Constellation. Have to say we were a bit worried by all the reviews after we had booked and many said the ship was tired and well worn. Well, I do not know which part they were looking at, but we found it to be wonderful everywhere. The beautiful coordinated furniture, comfy chairs and multiple lounge areas were superb. (so often there is no where to sit on a cruise ship and coffee shops etc are so full you end up back in your cabin!) We would recommend Celebrity to anyone who wants a truly wonderful ship; fantastic staff; superb food and great staterooms to book with Celebrity. We have not been on other ships in the Celebrity fleet, but will certainly have Celebrity on the top of our future cruise company list before booking elsewhere. (NB: We are not first timers - we have cruised with many other companies and Celebrity certainly comes top with us). The food was exceptional in every area. The Buffet food was great with variety and really good quality food. This was unfortunately marred by seeing other guests who ate wearing just a vest - dreadful; the other restaurants were stunning and it was lovely to have the 'chique' nights too. As a Sky Suite passenger, we were fortunate enough to eat in Lumiere most of the time, which was exceptional in every detail. Plus having Michaels lounge as a little hideaway was truly brilliant. Nadia and her team really made every day a wonderful experience. Read Less
5 Helpful Votes
Sail Date: December 2017
Christmas Cruise departing Abu Dhabi and travelling to Oman and then onto India. Returned to Dubai for New Year and then ported back to Abu Dhabi. Family of 4 with two teenagers, 7th family cruise. Overall we had an enjoyable time, ... Read More
Christmas Cruise departing Abu Dhabi and travelling to Oman and then onto India. Returned to Dubai for New Year and then ported back to Abu Dhabi. Family of 4 with two teenagers, 7th family cruise. Overall we had an enjoyable time, but it was not amazing. The crowd was a little older and there were not a lot of families with teenagers in our demographic. My kids found a few kids but didn't really gel with a group unlike prior cruises where they have made longterm friends. There were a lot of English retirees on board, and nothing against them, but not really our crowd. There were quite a few sea days and to pass the time we went to the enrichment series "Inside the Whitehouse" - Melinda Bates - this was a fascinating lecture series and thoroughly enjoyed it. We went to trivias, game shows and all the nightly theatre entertainment. The highlight was the Whitney Houston tribute show - singer Ashlie-Amber who was ex American Idol. She was superb. Also enjoyed the magician and the Celebrity shows. Overall I thought the entertainment was very good. I would like to see a bit more organized activities for guests on board, particularly trivias and boardgames/cards etc. Trivia was hugely popular and could be run in different formats and more frequently. I didn't go to the pool area at all - but it was crazy busy and getting a lounge is a miracle. I heard stories that people were sleeping on lounges or getting them at 4.00am. Cabin 8023 & 8027 We had two interconnecting inside cabins on deck 8. Great space for 4 people, but for a cruise of this length we would probably opt for a sea view next time. Great for sleeping, but we have a tendency to loose track of time without exposure to daylight! Food The food on board was above average, particularly in the restaurant San Marco. We ate in the specialty dining on the first evening Tuscan Grill, but wouldn't do so again. Not worth the addition US$130 (with discounts) that we paid as not that much better than San Marco, IMO. We don't eat at the buffett that much as we find it overwhelming tending to stick to San Marco, even for lunch on some days. Husband and I take the drinks package with no alcohol, but mocktails and coffee. Jury is out if it is really worth it at $22 per day. It probably is because you don't hold back and order what you feel like. Kids take the soda package and I think they get value for money. PORTS We had private tours in all ports Pre cruise in Abu Dhabi really enjoyed our 4 days here - packed a lot in. Lourve is outstanding, desert 4WD on the dunes, the beautiful mosque, Ferrariworld was fantastic if you like that kind of thing! We stayed at the Royal Rose Hotel and it was excellent. Breakfast included too! Muscat, Oman was outstanding - beautiful port, lots to see, interesting Souk markets, fascinating city. Really enjoyed it and would thorougly recommend. Cochin, India - Private tour where we had a house boat down a river. It was relaxing, but took a couple of hours to get there from port (about 50kms). The city was very dirty generally. Goa, India - a disaster! - teenage tour guide on his first job who had no idea what he was doing. Underwhelming, dirty place, but maybe it was the guide. Apparently this is where locals go for there relaxing weekends (if this is the best they've got, feel sorry for them). We had an great lunch at a local restarant, got dropped off and had to fend for ourselves. It turned out to be amazing and noone got sick. Mumbai, India - wonderful guide, fascinating city. We really enjoyed this port. Lots to see and do, interesting history and architecture from British days. Dubai, UAE - we had been to Dubai before so didn't venture too far. We went to the Souks, river cruise and the wonderful Dubai Mall. Shopping will never be the same after you have visited Dubai Mall. Love Dubai - it is a happening place! Read Less
1 Helpful Vote
Sail Date: October 2017
We booked this cruise during last years bogoho sale. We picked it mainly for the ports & that it covered 3 countries in the west Med. The unkonwn ports of Alicante, Spain and Sete, France were a plesant surprise which we thoroughly ... Read More
We booked this cruise during last years bogoho sale. We picked it mainly for the ports & that it covered 3 countries in the west Med. The unkonwn ports of Alicante, Spain and Sete, France were a plesant surprise which we thoroughly enjoyed walking around exploring. Not to mention the other ports were great with the exception of Marseille which was a disappointment and VERY dirty. - next time we.ll venture further a field. The crew and standard of Celebrity were of high class however the Constellation ship is a little "tired". We were expecting more of an update afetr the brief refurb earlier this year. It seems only the gift shops and high end stores were updated. Eg. Curtains in the Rendezvous Lounge had some rips in. Carpets worn in public areas. Music was loud from the bands. Wine glasses in the main dining room had water stains on all & you aeemed to be rushed thru your sitting. We had an oceanview stateroom 9001 on forward port side. Easy access to the gym, pool, bars and Ocean View cafe without any noise. Celebrity looks after most of our day tours which were great and you were guaranteed to be back for the ships sail that evening. The other ports we did our own exploring, mainly on foot or took advantage of the hop on hop off buses in town. All in all we had a great time. Met some lovely people from all over the world and hope to be back cruising again soon. Read Less
3 Helpful Votes
Sail Date: September 2017
We chose the cruise because of the itinerary. We previously cruised on the Constellation in 2012. The ship is a bit tired, staffing needs improvement. Dining staff ineffective, they did not respond to the needs of our group. ... Read More
We chose the cruise because of the itinerary. We previously cruised on the Constellation in 2012. The ship is a bit tired, staffing needs improvement. Dining staff ineffective, they did not respond to the needs of our group. Dining experience was terrible, though the menu was average. Specialty Restaurant, Tuscan Grill was wonderful. Room Steward was great! Production shows were terrible, guest entertainers were great. Ports of call were fabulous, though I would not recommend using ships transfers. We had a horrible experience in Palma de Mallorca. A 20 minute wait for the shuttle turned into 1.5 hours in a torrential storm. Complained about it, and NOTHING was done!! Shuttle Service does not belong to Celebrity, so they didn't care. Embarkation/Debarkation was quick and effective. Cruise Director was a delight. Staffing not sufficient for a ship this size. Will not likely cruise on the particular ship again, but will definitely continue to cruise with Celebrity. Read Less
Sail Date: September 2017
The itinerary was quite unique and the time of year worked for our small group. The starting city of Venice was a must for our friends and we love Barcelona where the cruise was ending. The cabin was well situated and we had a huge ... Read More
The itinerary was quite unique and the time of year worked for our small group. The starting city of Venice was a must for our friends and we love Barcelona where the cruise was ending. The cabin was well situated and we had a huge balcony. The smallness of the ship made it easy to find our friends without always having to walk miles. Rich the cruise director was great. We travelled with 3 young adults who felt the crowd was a bit old, but that tends to happen when off peak and on longer cruises. They still had a fantastic time. We enjoyed trying Qsine and Tuscan Grill, where I personally got to have the best filet mignon I ever had. Check in was super fast at the port of Venice and disembarkation fairly smooth. The one issue we had a lot was errors on our bill more than once, which became quite irritating. Read Less
Sail Date: August 2017
As a first time cruiser, travelling with a disabled person, I had read some reviews that worried me but Connie and her staff were fabulous. My companions and I found the staff to be extremely proactive at offering help. We had a super ... Read More
As a first time cruiser, travelling with a disabled person, I had read some reviews that worried me but Connie and her staff were fabulous. My companions and I found the staff to be extremely proactive at offering help. We had a super quick check-in where staff came forward to assist us and get us through every stage quickly. The ship is spotless, the crew friendly, caring and professional. We had two balcony staterooms, one at the stern and the other on the starboard side. This meant we always had a great view of sail always or port arrivals. Departing Venice on the stern balcony was breath taking as was arriving at Corfu. The two stewards attending our rooms were outstanding, offering a friendly smile or assistance whenever they saw us. We found the ship had plenty to entertain us and we would definitely pick a cruise on Constellation again. We had an amazing holiday. Read Less
2 Helpful Votes
Sail Date: August 2017
After having fantastic cruises with celebrity in the past this ship is old and tired . Our bed sheets were full of holes and torn in places they were also not white any longer but yellow from age or from lack of cleanliness together ... Read More
After having fantastic cruises with celebrity in the past this ship is old and tired . Our bed sheets were full of holes and torn in places they were also not white any longer but yellow from age or from lack of cleanliness together with bad service in most places and overcrowded restaurants made this a unpleasant trip for all of us . with the result we were totally put off from this cruise line and will for sure choose another one for this year and for future cruises Even the bathroom towels were worn to its thinnest limit Theatre entertainment was of a very average standard so after 4 nights we just simply gave up and entertained ourselves we occupied 3 concierge class staterooms and all of us have dropped the idea of using celebrity as our first choice in future . Such a pity . Cape Town South Africa Read Less
15 Helpful Votes
Sail Date: August 2017
I would give this 3.5 stars if I could. We had very high expectations for this cruise as our cruise on the Equinox last year really set the bar quite high. My wife and I 32 and 37, respectively and consider ourselves “foodies” who ... Read More
I would give this 3.5 stars if I could. We had very high expectations for this cruise as our cruise on the Equinox last year really set the bar quite high. My wife and I 32 and 37, respectively and consider ourselves “foodies” who enjoy some of the nicer things in life. Considering the majority of people on these cruises are older, I hope this review will help for the relatively younger people. Overall, I would recommend this cruise ship and cruise line as Celebrity does a great job generally. Here are the details: Ship: Definitely showing some age. The brown/tan with teal trim on our deck (9) didn’t even look modern for when the ship was built 17 years ago. It looked like 80s décor. A lot of windows looked like they hadn’t been cleaned in quite a while. Our room had a fair amount of dust accumulating in various areas. But we went through with some disinfectant cloths and cleaned it up quickly. No need to complain on the first day for just some dust. Bed was comfortable, balcony was average. Be aware that the pool is on deck 10. We were on deck 9 and at about 6:30am I would start to hear kids running around above us. My wife is a deep sleeper and didn’t notice, but I heard a lot. Service: Drinks: Get ready to wait for your drinks. This is not a jab at the bartenders, but rather the process that Celebrity makes them follow. It literally takes them as long to key in what you’re drinking as it does for them to make your drinks. I asked a few bartenders about it and they all agreed that it’s very frustrating for both themselves and the guests. Most of us bought the premium drink package, so why force them to take 15-20 seconds to chronicle what we drink each day? It can really become quite a laborious process. Food: We upgraded to Aqua Class and we bought the Specialty Dining package with four dinners, so we never ate in the regular dining room (San Marco). The service and food in the Tuscan Grill and Qsuine was top notch, as was the food. The food on Celebrity is fantastic and is one of the best selling points for us. We don’t go on cruises to eat as much as possible and we try to stay as healthy as we can while also enjoying nicer dishes. This is definitely doable on this ship. Blu is the other option for Aqua Class and above. The first night we got there at 8pm and were told it would be 10-15 minutes to wait. 20 minutes later, the host told us it could be another 30 minutes. We ended up going upstairs to the Oceanview Café and getting stir fry (which was great!). No big deal, but we ate earlier than we would have liked when we went to Blu because of the wait later on. Rooms: Our room attendant, Martin was fantastic. We couldn’t have asked for a better experience and he was super respectful when we wanted to sleep in or when we needed something. Entertainment: My wife and I used to work in the theatre industry in NYC so we have seen a lot. We realize this cruise ship is not a Broadway theater, so we don’t set our expectations that high. The cast on the ship is great and really put on a decent show. The special guests they bring on throughout the cruise are FANTASTIC. We were blown away at the quality of the magic, singing, piano playing and comedy. After the show, we elected to go to the lounge most nights where we met our favorite bartenders (Adi & Jose Javier) and a bunch of new friends. The first night, I asked the DJ for a request. His response was “I’m in the middle of my set” and then told me he had already played a bunch of what I was asking for. I was very surprised by this reaction as the entire point of being a DJ on a cruise ship is to cater to the guests’ musical tastes to the best of your ability. He didn’t do that very well. However, he was a good DJ and a lot of people stayed up LATE dancing. Ports of Call: Venice (extremely crowded in August, but that’s to be expected), Dubrovnik (also very crowded but super cool and we spent a night docked there), Mykonos (rent an ATV!), Athens (get ready for long lines at the Acropolis and drink water), Santorini (VERY long lines for the cable car and make sure you have Euros- we had to walk up 600 steps because the ATM on board wasn’t working), Katakolon (get off the ship and go see Olympia!). Overall: Our time on the Equinox last year was preferable. I realize it’s a newer ship, but it’s still a fact. It was cleaner and better laid out. It seemed like the crew generally were happier. The gym was three times larger. However, we will look back on this cruise fondly and all the small annoyances will go away with time. I just feel that when you are paying thousands of dollars per person for an international cruise, the things I’ve pointed out in this review should be addressed. Read Less
16 Helpful Votes
Sail Date: August 2017
We chose this cruise because of the itinery which allowed for an overnight in Dubrovnik and a further sea day later on. The ship had had a refit in May and you could see new carpet in most areas and most public areas looked great - not ... Read More
We chose this cruise because of the itinery which allowed for an overnight in Dubrovnik and a further sea day later on. The ship had had a refit in May and you could see new carpet in most areas and most public areas looked great - not sure what other reviewers mean by tired as we didn;t notice this in public areas. Our cabin was a bit tired and there was rust on the balcony but otherwise the cabin was fine. Service was excellent in all areas -again, was expecting this to be worse than our previous Celebrity cruises from some reviews - but we had good, fast service and in all lounges the areas were well attended e.g. in Reflections from 10pm waiters arrived to serve during the bands and you were turning them down they circulated so often. Main dining room - generally good food - some strange choices on some nights but we looked at the menu then decided to eat elsewhere if nothing appealed. Our waiter (Clint) and helper (Yanti) were great as was the sommelier too. The Ocean View buffet is now great in the evening and offers a really high quality alternative to the MDR. The Greek nights were superb - three large Greek joints of meat and other Greek meals on offer. On the last day there was a great dessert display with croque en bouche and baked alaskas etc (photo). Qsine was good but they need to change some meal choices as we had been before 2 years ago and little seem to have changed. The ipad concept is now wearing thin too - no longer innovative. They need to lose the Sushi on 5 and change to a Tempanyaki that many other cruise companies have or have a "Lawn Grill" type restaurant from the larger ships. The ports were great. The excursions well organised as always. No issues with guides - all excellent, as has been our previous experience. The entertainment was excellent in the Reflections area - the three bands and DJ good. The main house band were outstanding - Just in Time. The lead singer is quite simply something else in her energy and a very high standard. The CD was visible and to the point and the young Activities leader, Emily was fabulous. They both said goodbye to guests on disembarkation - never seen this before and it was appreciated they made the effort. The theatre shows were a bit more hit and miss than we have experienced before but maybe not our taste. We loved Clare Maidin - superb pianist/singer we had heard on Reflection last year. The Base Tones and Mo Town performer were excellent too. There was a poor comedian, magician and Sam Kane who was strangely popular with some but we didn't enjoy his mimicking of Dean Martin. Two shows we attended by the cast - the Movies theme and world theme - both very good. We had seen the other two before (fairy tale and the over 18s one) and neither were good to our taste. (It did make me laugh to hear a lady refer to this show before she went to see it as the "Sex Show" - she must have been disappointed to see a poorly written panto which is delivered by a large Julian Clary wannabe.) Overall, we had a great cruise and would go again with Celebrity and on Constellation. The customer service is excellent and the ship a happy one. Read Less
6 Helpful Votes
Sail Date: August 2017
We decided on the Jet Set Sail package. Really excellent service etc leaving from stanstead, but do think more could be done with regards to transfers in venice. Boarding went well, as includes priority boarding. Booked concierge ... Read More
We decided on the Jet Set Sail package. Really excellent service etc leaving from stanstead, but do think more could be done with regards to transfers in venice. Boarding went well, as includes priority boarding. Booked concierge class cabin, we had sailed with celebrity before and always chose this catagory We found the constellation an excellent choice. The recent refurb showed in the cabin and in other areas and we werent disappointed. The service, food and crew were all excellent. The only complaint we had was the groups of children that were allowed to run round the ship and in the bars at night. We witnessed verbal abuse from some of them when challenged by the crew and celebrity need to correct this. All ports of call around the greek islands were first class and disembarkation into the ports was swift and efficient. The restaurant staff were faultless and couldnt do enough for us. On return to venice, again the Jet Set Sail package was sadly lacking and the coach we were transferred in had major engine problems and we really thought we wouldnt even get to the airport. Marco Polo airport was chaos, definitely need more than the customary 2 hours prior to departure. But all in all a really great cruise and looking forward to travelling with celebrity again next year, keep up the good work. Read Less
13 Helpful Votes
Sail Date: August 2017
We we a family of four with two teenage boys (13 and 15) , originally we chose this cruise for the itinerary and having sailed the previous year on the Reflection we wanted to visit a mixture of places we had been to before with some new ... Read More
We we a family of four with two teenage boys (13 and 15) , originally we chose this cruise for the itinerary and having sailed the previous year on the Reflection we wanted to visit a mixture of places we had been to before with some new ones thrown in. Having booked and then subsequently reading the reviews of the Constellation I was concerned that is wasn't going to be a patch on the Reflection(especially as its missing the Lawn Grill) However how wrong could we be, this ship is smaller yes but somehow it still had everything you need with the added extra of the outdoor cinema. The service in the bars and San Marco restaurant was outstanding and the food was soo good we didn't even consider eating at any of the speciality restaurants. The sunset bar was our favourite spot for sail away and post dinner cocktails. We only went to a couple of shows as these are not really our thing and whilst we didn't enjoy the magician particularly, we loved the base tones the following night and the late night comedy on the final evening. The teens also had a ball , after meeting up with others on the first night in the X Club , whenever we were on the ship they were off with their friends, only gracing us with their presence for dinner. They really get a chance to feel grown up and trusted to stay up late , but in safe surrounding with no access to alcohol. I would not hesitate to sail on the Constellation again most definitely our best cruise holiday to date. Read Less
3 Helpful Votes
Sail Date: July 2017
We chose this cruise for the timing and destinations. We were a group of 16 people aged 8 to 83. With us we had 2 children with Celiac (aged 12). We had inside rooms and a balcony room all in front on the 9th floor. The staff ... Read More
We chose this cruise for the timing and destinations. We were a group of 16 people aged 8 to 83. With us we had 2 children with Celiac (aged 12). We had inside rooms and a balcony room all in front on the 9th floor. The staff was amazing, destinations were great all our dining was in the main dining room, Pool Grill, Oceanview Bar and the OceanView Cafe. I will start with the good, the staff is friendly, helpful and efficient, you can see that they enjoy what they do and they do their best to make your stay enjoyable, this applies to everyone starting at the room steward, the waiters, entertainment staff etc... Food was tasty and variety was very good, everyone in our group agreed that the regular food server was rated from good to excellent. Even though she is starting to show her age the Constellation is a very impressive ship. The ports of call were great, the destinations were fabulous. The OK, on board entertainment was good but activities were a bit on the weak side for the younger cruisers in our group. Although expensive the internet (onboard wifi) worked well. The so-so, Built in 2001 the constellation is starting to show her age in certain areas, some flooring around the pool had cracks, bed skirts were worn out, shower curtain rings had rust spots decor is a bit aged. We also had a short technical difficulty during which (about 30-45 minutes) none of the toilets in our area flushed. The not so good, even though we verified before we booked that they can cater to people (children) with celiac, and we confirmed during booking and reconfirmed by sending a special dietary form ahead of time and again by phone days before the cruise, the first few days breakfast and lunch were challenging (main dining room was organized). It took a conversation with the F & B manager and the head chef (who were very understanding and very nice) to get things going and unfortunately we were halfway through the cruise when we got to meet them. Without going too much into details we advise anyone with special dietary needs to go to guest services the first day just to make sure they are aware of your needs and expectations. Extras are on the expensive side of the scale. Overall compared to the offering in terms of value for money we found it to be OK as long as you don't go for the extras. Read Less
1 Helpful Vote
Sail Date: July 2017
We were three friends cruising with our three moms. We all had a great time even though when we booked it we thought it would be more for the moms than for us. A great ship, great service, excellent staff and good food, many people say ... Read More
We were three friends cruising with our three moms. We all had a great time even though when we booked it we thought it would be more for the moms than for us. A great ship, great service, excellent staff and good food, many people say excellent food but we live in Spain and it's hard to equal great Spanish food! The entertainment was good and the ports of call were also good except for Valencia, it's not worth an overnight stop. We stayed in a ocean view stateroom which was fine, the cabin doesn't look that big but there really is loads of storage room. I liked the size of the ship because I never had the feeling of being crowded. The atmosphere onboard is casual and everyone does there own thing which is good. I would recommend this cruise to anyone on a first time cruise like us! Read Less
12 Helpful Votes
Sail Date: July 2017
Hello interested readers. We did not pick this ship or cruise line since it was purchased by my folks as a family vacation. Having sailed a couple times before on Royal Caribbean (which owns Celebrity), this cruise line and ship were a ... Read More
Hello interested readers. We did not pick this ship or cruise line since it was purchased by my folks as a family vacation. Having sailed a couple times before on Royal Caribbean (which owns Celebrity), this cruise line and ship were a huge step down. This was supposed to be a step up with some sort of "white glove service". Definitely not. It was a once in a lifetime cruise opportunity that was flawed from the beginning. So where to start? How about at the beginning? Embarkation and boarding went just fine - line went quickly from the Rome area embarkation. Getting into our cabin which was a portside window provided a fairly decent view of the outside world so we were happy with that. So while the room was clean and updated, it still felt a little old - for example - there was just TWO U.S. power plugs in the whole room. Are you kidding me? In this day and age of phones and devices, this is totally not acceptable. My back started acting up the night we got there - and it wasn't until we left that i realized that the mattress was at fault. The bed was clean and large but clearly bad support for my back. The attendant did terrific in keeping the room up to snuff. Next lets talk about dining which was what i really looked forward to. It ended up being worst experience ever - amateur hour. Mixed up orders between our table mates SEVERAL times. Service was slow and the Food was sub-par - meat cooked wrong on multiple occasions and sent back. Lobster night was embarrassing as well as the waiter apologized for the size of the lobster tails and had to bring several extras. He rolled his eyes several times as the assistant waiter fouled up orders. We didn't mind too much as they were very nice - but isn't this Celebrity which is supposed to be the best???? Daily menu selections were bleh but we went because the family would all gather there at night. Another example, the Shrimp cocktail were embarrassingly tiny. Sliced scallops looked like the waiter took one scallop and sliced it with a razor blade for the whole dining hall. Go to Oceanside buffet instead. Staff was nice but so SLOW and bumbling into each other. My wife actually had to get up and go to a bar outside the restaurant to get my drink for me as i sat there waiting. My evening coffee i ordered on more than one occasion was so slow that i walked out more than once because it was getting close to either bed time or cocktail hour!. The waiter told me "oh i had to go get it from somewhere else" - whaaat? The Oceanside buffet was far and away better with daily rotating choices - plus you can wear whatever you wanted there. In the dining hall, men had to wear long pants and I got kicked out once because of it. Who brings long pants (besides for formal nite) on a Mediterranean cruise. Breakfast was phenomenal at Oceanside - no complaints at all. Then there were the entertainment activities -wait - there were none. In 9 days of a cruise there were two pool deck activities. I know this because i spent much of my time with my daughter there poolside. My daughter went to the fun factory which is basically for the kids activities and she had fun. But they struggled to get kids to go. 400 kids were on the ship and they barely could wrestle in 10% - their biggest crowd was during talent night on the last day w 40 kids present. Their arcade was absolutely abysmal. Embarrassingly broken down old 20yr old video game units went virtually unused by anyone. We complained and tried to get them serviced for 4 straight days and not one person got back to me. The "casino" guy will take care of it we were told - never heard from this mysterious person. The machines took your money and the game didn't play. Awful experience with an 8yr old - try doing damage control with a young child when that happens!. Then when i got my statement they tried to charge me, to which i finally put my foot down and said NO WAY and nearly made a scene. They did credit my account at the end. They had daily pre-dinner shows which were fine - fine for adults. Boring for me. But I'm not into the arts so I cant really appreciate or provide a fair analysis. Only one in 9 days was of interest to my 8yr old and that was the magician. Fitness and recreation - virtually non existent. While they had a gym with machines, and a spa for my wife -- that was it. There was one basketball court which was poorly maintained. Try using a court in the morning for a workout when there are drink spills from the night before everywhere including the benches were you sit to rest. Ruined one pair of shorts. One ping pong table. Yup one. Are you kidding ? No shuffleboard at all. That's an oxymoron if i ever heard one. How is that even possible? Decks 4 + 5 had plenty of room for it but there were none to be found. During the day those decks were ghost towns. Outdoor movie experience was nice - big screen - plenty of seating consisting of couches and chairs in the middle and long chairs under pergolas in the back. However, pergolas were not covered. How do you watch an outdoor movie at 3pm in the blazing Mediterranean sun without a cover of some sort? Senseless - why offer the movie it if it isn't viewable. We tried. Multiple shore excursions were cancelled and refunded to us. Lack of interest as well as cancellation by the third party provider. Very surprising and so disappointing as a mediterranean cruise doesn't happen every day for us in the US. Truly missed out. . This never happened on our Royal cruises. Friends, this is an outdated old ship for 60+ yr old people who don't want to do anything. There are no signs or directions to find anything anywhere on the ship except the elevator areas. I am 49 and feel like 19 and felt like i was an animal locked in a cage with nothing to do. I will not sail with Celebrity - especially this ship again. Incredible waste of time and a missed experience for my family. Read Less
10 Helpful Votes
Sail Date: July 2017
Family cruise with 11 members, this cruise fit the bill for everyone's requirements. Ship is large but not huge. The food was excellent, we ate at the Oceanview Buffet and the San Marco Restaurant only. Didn't feel the need to ... Read More
Family cruise with 11 members, this cruise fit the bill for everyone's requirements. Ship is large but not huge. The food was excellent, we ate at the Oceanview Buffet and the San Marco Restaurant only. Didn't feel the need to spend more in the other restaurants. Tried the gym for yoga and Pilates, both good. The ship provided the mats, straps and blocks. Evening entertainment wasn't my thing, but some family members enjoyed it. Since I was up early ended up going to bed early! Took 2 shore excursions, the bike rides in Ibiza and Mallorca. Both good, Ibiza one was pretty active, Mallorca was more informative. Most times we just got off the ship and made our own way to a destination. Most destinations were decent, although Toulon could have been dropped. Not really near anywhere and required a $20 (round trip) boat taxi. Public areas were spotless. Constantly saw staff cleaning. Pool area was decent and could always find a spot to rest, deck 4 had some quieter recliners. One criticism was the constant live bands all over the ship. Had a hard time hearing family when they were playing, and sometimes they weren't that good. Staff on-board were faultless. From the tender service, hand gel staff, housekeepers, restaurant, bar staff, guest services EVERYONE smiled and was courteous. From the moment we got to embarkation everything went smoothly. This was only my 3rd cruise but the best so far. On-board, met with other cruisers who were far more cruise savvy than me, and they loved Celebrity. Very multinational guests. Read Less
12 Helpful Votes
Sail Date: June 2017
We took our four daughters, their spouses and our eleven grandchildren (ages 4 - 18) on an Adriatic and Italy cruise to celebrate our 50th wedding anniversary. There were 21 of us altogether, and we picked Celebrity because of the family ... Read More
We took our four daughters, their spouses and our eleven grandchildren (ages 4 - 18) on an Adriatic and Italy cruise to celebrate our 50th wedding anniversary. There were 21 of us altogether, and we picked Celebrity because of the family cabins (allowing people to a cabin, with the ability to create two separate sleeping areas, and the huge verandahs for the family cabins) and of course, the itinerary. The Concierge class cabins were nothing to speak of, however. Most of the family have been on luxury cruises before, and one family in particular are Celebrity fans, so it seemed a good choice for the age groups (4 to 73) involved...it seemed to offer something for everyone. Boarding and disembarkation went well, the kids loved their cabins, and loved the dining in the Marco Polo restaurant every evening...to Celebrity's great credit, the waiters particularly Ishkander and Sagar, were wonderful and patient and creative.. offering magic tricks and extra desserts to keep all 11 grandchildren happy and entertained.. Plusses.. the wait staff in the Marco Polo, the cabin attendant, Dora, who was never without a smile.. the menus in the Marco Polo which were varied and kept everyone happy. The condition of the ship was fine, well kept and up to date...the itinerary was great.. Venice, Dubrovnik, Kotor, Malta, Sicily, Naples and Rome.. all were fascinating ports with lots to see and do. Entertainment in the theatre was good on the whole, with one fabulous British lady singer whose name I cannot recall...but some of the costuming was not appropriate for younger audiences. Minuses...the ship staff is constantly up-selling, from beverage packages to art auctions to yada-yada...(used Rolexes was one day's offering).. yet there was very little good information available about the ports to be visited.. and you were left with the impression that the cruise ship was only interested in selling things on board the ship.. the shore experiences were inconsequential. That was disappointing, since most people, I assume, were on the cruise to visit those ports in particular. The so-called Kid's Clubs were over-rated.. there was actually a dearth of children on board, which seemed odd to us since we had chosen a cruise line that catered to families.. the teens in our group were disappointed with the activities for their age groups. Service was spotty.. great in some areas (cabin attendants and the Marco Polo) but got sluggish and bogged down in other areas. Much of that was due, surely, to the outbreak of norovirus which hit the ship....and for our family, it was a painful experience..in all, seven of our 21 family members were sickened by the norovirus, with several family members falling ill the day we disembarked, which sadly affected their stay in Rome and worse, their flights back to California. While the ship acknowledged the outbreak of the norovirus, and repeatedly reminded passengers to use the hand sanitizers offered everywhere, the expansion of the virus aboard quickly affected the meals being offered in the casual dining food areas, and caused meal service to slow to painful and long lines... The medical center on the ship did provide free medical care, including shots and pills for virus victims, plus a mandatory 24 hr. quarantine for each affected passenger...but the fact that so many families were affected by the norovirus...certainly no one expected to travel thousands of miles on a family vacation to become ill! put a damper on the vacation...particularly on the part of myself and my husband who has planned this trip for 18 months...and expended more than $50,000 for the cruise. I would say that our kids and grandkids all enjoyed the cruise and the ship and the ports visited...and the ice cream! on the ship! I would say that, from my perspective.. wanting this to be a most memorable trip for our family.. I was somewhat disappointed. Would I go again? No. Read Less
15 Helpful Votes
Sail Date: June 2017
chose this route as there was six of us and we all wanted to go to croatia, first the embarkation was very good streamlined, but having said that we did have quite a long wait at venice airport for a few stragglers and the celebrity ... Read More
chose this route as there was six of us and we all wanted to go to croatia, first the embarkation was very good streamlined, but having said that we did have quite a long wait at venice airport for a few stragglers and the celebrity agents didnt really know what to do it was hot when they eventually got us on the coach to the ship,they didnt even start the air con or offer us bottles of water which we thought was poor. Embarkation for concierge was good on board pretty smooth straight to special lunch and cases in room after that. Room very nice but in need of facelift lovely balcony, donny our cabin boy couldnt do enough for us to make the stay special as it was four special birthdays. Dining, that wasnt so good food pretty mediocre and not always hot when reaching the table so we started using the buffet which was pretty varied and enjoyable fresh cooked stirfrys were very good,deck 10 is the buffet and the wonderful oceanview bar where all the staff are very friendly especially Igusto who always remembered all our names and there was six of us!!! Unfortunately the Constellation is in need of a makeover and this showed in some areas,and to make matters worse on the fourth day there was an outbreak of norovirus on board and two of our party were unlucky enough to get this.Overall the holiday was very enjoyable pool area good but not much shade, we did not do excursions we made our own arrangements, entertainments were fine tho we didnt really do shows apparently they were good, service was very good in all areas nice touches with freezing cold towels round pool and when you were waiting to get back on board bottled water too, tho we did have a drinks package that is definitely worth having dont upgrage to premium classic is enough., would definitely go again..disembarkation just as seamless too Read Less
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

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