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11 Helpful Votes
Sail Date: July 2016
Never having cruised before, I chose this cruise for the itinerary and the positive reviews of Celebrity that I had read. On the whole I enjoyed it but there were some negative points too. Below is a summary of our views: GOOD: ... Read More
Never having cruised before, I chose this cruise for the itinerary and the positive reviews of Celebrity that I had read. On the whole I enjoyed it but there were some negative points too. Below is a summary of our views: GOOD: -Staff on the whole worked very hard and were friendly and courteous. Our cabin attendant, Barbara was delightful and couldn't do enough for us. Alex (Concierge manager) was also helpful. Ice cream man in Oceanview was hilarious. -The ship was very clean and our cabin was spacious and well equipped. -Food generally good, varied and plentiful -Room service very good and also prompt-lovely having breakfast on balcony! -Evening shows were of a very high standard-with many performers having been on the West End stage -Shore excursions were very well organised and the tour guides we had were excellent-very pricey though! -General nice touches like cold water and towels on re-boarding the ship -Embarkation, Disembarkation and general admin on the ship was efficient -Galley tour impressive and informative NOT GOOD: -The continual hard, hard sell from the minute we got on: -upgrade to this, buy that, internet package, so prohibitively expensive etc. So many expensive extras if you're not careful. Celebrity: remember we are on holiday, we want to relax and be pampered-not hustled -If you wanted to explore ports independently the shore excursions staff were very unhelpful, bordering on obstructive and rude, inferring each time it would be costly. difficult. too expensive, too far etc. -Very poor daytime entertainment. Watching someone try to sell you something every single day is not entertainment-it is an insult -We were excited to see that on our "at sea" day there would be pool games. Except the entertainment team couldn't be bothered to recruit the teams and it was dropped-with no announcement. We waited half an hour before realising it simply wasn't happening! -Really disappointed with "evening chic". Many people didn't bother. One man wore a T shirt and shorts! I really feel Celebrity should uphold standards and dress codes. If people don't want to dress smartly, there are other more casual options for dining. For the sake of those who make an effort (as instructed), please Celebrity, try to uphold the standards to which you aspire -The duo "Sugar and Honey" were absolutely awful. They were so depressing and sucked the life out of any potential atmosphere, no matter where they sang. Everyone around us thought the same, and my sister, who is currently on the same ship, says everyone on her cruise shares this view-as do the staff!! Seriously, it got so bad that on our last day we felt driven away from the pool by their dreary, repetitive, thin, depressing songs and went back to our balcony instead. Celebrity-please wake up and get rid of these two. We didn't find a single passenger who enjoyed this act and most found them downbeat and soul destroying. -Pre cruise admin (UK) was terrible. The website is only geared towards US customers, some info is incorrect (eg luggage tags are no longer posted), e-docs were issued several weeks late and phone calls are at an extortionate, premium rate. So in summary, good in (most) parts. Far less hard sell and improved daytime activities would go a long way to improving this cruise. Read Less
7 Helpful Votes
Sail Date: February 2016
This was our first time cruising with Celebrity. We have cruised on Disney twice before and Holland once. We had an Aqua Class cabin - 1133 (large veranda). The view from the room was great, but the boat rocked quite a bit. My only ... Read More
This was our first time cruising with Celebrity. We have cruised on Disney twice before and Holland once. We had an Aqua Class cabin - 1133 (large veranda). The view from the room was great, but the boat rocked quite a bit. My only compliant was the veranda door would not stay open or shut when you were outside - it banged back and forth due to boat rocking. Room was noisy at night - I believe it was the veranda doors banging. If I ever go on Celebrity again I would book an Aqua Class room in the middle of the ship. The Blu restaurant was wonderful - worth the price of the Aqua Class. Service in Blu was outstanding, food quality was excellent. Night time shows were hit and miss, some were excellent. They had a Behind the Podium Speaker - Gary Evans spoke about the Caribbean Islands, Alfred Hitchcock and Marilyn Monroe that was amazing. The Theatre was very nice, ample seating with good views. This was a Virgin Islands cruise that offer only one shore excursion that would accept a collapsible wheelchair, which is weird based on the mature age of the cruisers. Read Less
6 Helpful Votes
Sail Date: February 2016
We flew in 2 days early to enjoy Fort Lauderdale. Stayed at the Hilton Marina and was convenient for water taxi's and our annual trip to Coconuts for dinner! The morning of our cruise we had a flash storm at 7am that we got to watch ... Read More
We flew in 2 days early to enjoy Fort Lauderdale. Stayed at the Hilton Marina and was convenient for water taxi's and our annual trip to Coconuts for dinner! The morning of our cruise we had a flash storm at 7am that we got to watch sweep across the intercoastal waterway from our 8th floor balcony. The power was shut down at the port so previous cruisers were late in leaving. After about a 15 minute wait in line we entered the suite line up and that went really quick. Everyone was great except for the grumpy old man taking our pictures. He was awful and very rude. We walked right on to the ship by 12noon and our room was ready! Went for a nice lunch and our first cocktail and explored the ship. Loved this ship. It is the perfect size not too overwhelming. We loved our stay in Aqua class and would do that again anytime. Blu restaurant was the best-Delicious food in great portion sizes. Andy our waiter looked after us every morning and night and we just really enjoyed the peacefulness of Blu, not feeling rushed and just a relaxed meal. Most people who sat beside us were great at conversations and a few did not talk at all which is just fine with us. We never had a problem getting a table and went at different times each night. Having the premium beverage package had us enjoying the best beverages ! We enjoyed yummy wines with our dinners and several different cocktails throughout the day. We never had to wait more than a few minutes for a drink. Loved the special coffee's and took full advantage of that. We went to the shows every night and enjoyed all of them. They were never that crowded and we always found a good place about 20 minutes before the show started. We had 2 dinner in Ocean Liners and they were so nice. It is old fashioned table side service that was perfect. The tables are spaced nicely and they wait on you like you are the only person they are serving, We really enjoyed it. St. Croix we took a taxi to Sandcastle Beach. We had a beach umbrella, 2 loungers and rum punch for $20.00. Great snorkeling right off the beach. Yummy restaurant for lunch. Picked lots of sea glass from our beach walks. Our celebrity snorkelling excursion got cancelled to Virgin Gorda due to high waves so we were disappointed in that and just walked around the town. The sun came out in the afternoon and water calmed right down. We went back to the ship and had a nice lunch and sat in the shade and read. In Antigua we booked an island tour with "Lawrence of Antigua". He drove (6) of us all over the island in his air conditioned deluxe van. We enjoyed seeing Nelson's dockyard, many other sites and the outstanding Valley Church beach. Just beautiful! St. Maarten is a great place and we have been there a few times before. We booked a snorkel trip in a speedboat with Island Marketing. This 36' super fast boat was perfect for a choppy day on the water. The two of us and one other couple went all around St. Maarten with Captain AL. We stopped at many snorkel sights and Pinel Island where we fed the iguanas some romaine lettuce. We went to Rainbow Beach for a yummy lunch. Of course Sunset beach for the airplane viewing was great as usual. Such a fun day. We liked the Persian Gardens and that was so relaxing on sea days as well as the aromatherapy sauna. We enjoyed the adult pool that was covered in and visited there on sea days. Still chair hogs all around the pool. Many towels sat all day on chosen loungers that no one came to despite us walking by several times. We had our nice balcony to sit on but still don't understand why people hog chairs and don't use them? The 5 or 6 kids on this cruise were so well behaved and we saw them only briefly going to the show or dining rooms. No teens running around either. Disembarkation was easy. We had a late 10am time and just walked through and right to customs. Luggage was well organized and easy to find. In summary we would cruise Celebrity again, in a aqua room! So relaxing and enjoyable. A great luxurious, romantic vacation for 2! Read Less
5 Helpful Votes
Sail Date: February 2016
Let me begin by saying, we always have a good time when cruising. It's a wonderful vacation experience with food, service and entertainment. However, we all may have a different opinion on level of quality, etc. and we all can have ... Read More
Let me begin by saying, we always have a good time when cruising. It's a wonderful vacation experience with food, service and entertainment. However, we all may have a different opinion on level of quality, etc. and we all can have a difference of opinion regarding the ship. That being said, our opinion regarding the Constellation is that the ship is mediocre - as was our experience based on a variety of factors. The food. How can one ruin breakfast? Have eggs and pancakes arrive cold morning after morning in the main dining room. Have toast arrive cold and brittle. Dinner was also erratic in terms of proper temperature and the menu was not great - to be kind. While we were never hungry, it was a shame to think that this is what Celebrity has come to. We are elite plus, so have lots of experience on which to base our opinion. Our cabin was another source of disappointment. We had booked the cruise rather late and so had the last cabin available. It was an inside on deck 9. The size was fine - the bathroom was not. The grout had rust and mold and this was not pretty. The cabin had an almost continual internal noise from the air conditioner and a loud motor noise at night that we could not identify. So, try not to book cabin 9135. The entertainment was enjoyable - though we had seen the production shows before. This may be a good reason to sail on a variety of cruise lines. Less repitition. We love to cruise and welcome the break in our daily lives. It's always great to have ones bed made and food served. However, the Constellation needs improvement in many areas. Read Less
5 Helpful Votes
Sail Date: February 2016
Our first trip with Celebrity cruise lines 9 day So. Carribbean. Ship embarkation was quick and efficient. Our rooms were ready shortly after getting on board. Rooms need updating, curtains looked like rags, bathroom grout some mold. We ... Read More
Our first trip with Celebrity cruise lines 9 day So. Carribbean. Ship embarkation was quick and efficient. Our rooms were ready shortly after getting on board. Rooms need updating, curtains looked like rags, bathroom grout some mold. We did enjoy the night light feature in bathroom. Also the shelf under the window good place to put things. Was unhappy that after our first night we were charged for items from the mini bar we did not use. Guest services straightened out for us. Next time would ask that all items be removed from mini bar area. We upgraded to premium beverage package and was worth the extra cost. The martini bar made great cocktails and having wine at dinner was wonderful. We also enjoyed Bacio with Starbuck like coffee drinks and sweets. Shows were hit and miss with nice seating in theater. Shipboard activities were lacking on sea days. We did not find many things to do other than the pool or casino. Food was also hit and miss and way over salted. We had a couple of good meals in the dining room but otherwise could have passed on eating here. The sushi on the buffet was good and service was excellent. Staff was very accommodating in making spicy sauce for me. Tuscan grill food was good but not the quality we have had on other cruise ships. We were able to secure a discount for dinner there the first night glad we did not pay full price. Port excursions are over priced but did give us the security of ship not leaving without us. We did walk off debarkation and the cattle line up was chaotic at best. There were people in line 90 minutes before we even made port. We had early flight out of Ft. Lauderdale or would not have done this option. Read Less
6 Helpful Votes
Sail Date: February 2016
This was the second cruise my husband and I have taken with Celebrity and it was just as wonderful as the first one many years ago on the sister ship Summit. The mattresses are just perfect and the sheets and pillows are luxurious. ... Read More
This was the second cruise my husband and I have taken with Celebrity and it was just as wonderful as the first one many years ago on the sister ship Summit. The mattresses are just perfect and the sheets and pillows are luxurious. Once again at dinner I would find myself thinking about the pleasure of crawling into bed later in the evening. We had Stateroom 6000 on the Penthouse deck . Our stateroom was right in the front of the ship and we overlooked the helicopter landing pad. We had great views at all four stops. Even though we had fabulous weather there was a bit of soft movement but it really only enhanced the lull into sleep. This spacious stateroom is over the theater which was absolutely no problem. It was quiet at all times. The only crew member we saw was our wonderful attendant Amelita. The shower in the bathroom was larger than the others we have had. The furniture and carpet appeared new and the colors are lovely. This stateroom is quite a walk to the back dining areas for the 3 meals. But the theater was easy and quick to get to. The public bathrooms were very clean and several had lovely orchids on the granite sink counters. We received a nice carry bag to use on the excursions and were very surprised to see we had chocolate candies at night. No little towel animals though. There is no miniature golf on this ship. No outside big movie screen and no popcorn. No soft ice cream outside by the pools. No picnics or barbecue lunches on the pool decks during the days at sea. The toiletries were luxurious and were provided without asking. Nice. The bathrobes were in good condition as were the towels and washcloths. On the day we stopped at St. Croix it rained in the afternoon and we saw a rainbow right over the front of the ship out of the porthole window - what a lovely surprise and no charge. Another very big surprise was FOX NEWS on the TV. For four evenings we were able to see a full moon over the ocean after our dining time. So lovely and no charge. In our opinion the food was excellent. In the Oceanview Cafe they had stations with a "special" each day. The fresh vegetables were abundant. The fruit was plentiful although we never saw a fresh strawberry but that has been true for several cruises lately. There was an ice cream station in the Oceanview Cafe that was open for lunch, snacks and dinner. We had a 6:00 o'clock reservation in the MDR. This was changed to 5:30. We sat at a table for 8 with four people. After four nights another couple joined us for the remaining evenings and the last evening we had another guest at our table. It amazes me how the ships can put couples together that have similar tastes, opinions and background. We all showed up every evening and enjoyed each other very much. Service from Shane in the MDR was very good as was the choice of food on the menu. In fact, desserts seemed to be better than usual. Staff was very courteous and kind to us. I wasn't too impressed with the shopping on board but I'm not a big shopper so we mostly browsed when the shops were open on sea days. However we did enjoy the Faberge Egg talk. We have seen some of the Imperial Eggs and enjoyed hearing the history again. We did an excursion at each stop. The snorkeling at Tortola was disappointing. The company that took us to Norman's Island did not really cover the basics like we have experienced before. We never did see an abundance of fish or under water life. They eventually dropped us off at the beach on Norman's Island for 45 minutes. The best excursion was the sailing on the America's Cup sailboat when we stopped at St. Maarten. We had a beautiful calm day and a good crew. Too bad we lost in the race. It was a safe and great experience. We had a bit of a wait at the embarkation because of a strong storm that caused an outage to the computers, etc. just as passengers were leaving. Immediately we got a piece of paper with information about the problem and why we had to wait to board the ship. Flavored beverages were brought out and served to us. We still got on the ship with plenty of time to eat lunch and get to our stateroom by one o'clock. Our luggage came later in the afternoon. The sail away was delayed due to a repair so we missed that. When I was walking around the specialty restaurants (and some other areas) I was approached and asked if they could give me a discount on a meal and make a reservation for me? I'm really not interested in eating in these places. This bothered me. Another thing I wondered about was why we could not walk all the way around the promenade? There were big heavy oil cloth covers over the entrance to the covered part of the promenade. We went to almost all of the evening entertainment and most were very good. We enjoyed Travis Turpin and his many singing styles and impressions of Ray Charles, Elvis and other legends. Gary Evans was featured as a guest speaker for "Beyond the Podium" on sea days. He presented very interesting talks and video clips about Alfred Hitchcock and Marilyn Monroe. It was all but impossible to get a comfy pool deck chair near the pool. We do love their huge indoor hot tub pool and the sauna near the indoor pool is wonderful with a view of the sea. All in all it was wonderful to be on another Celebrity Cruise. The ship has an intimate feel to it and is very comfortable. Read Less
8 Helpful Votes
Sail Date: February 2016
In what was to be our fifth cruise on the Celebrity Constellation - and likely our final sailing due to the ship's slated repositioning to Europe, the Mideast and an Asian base in the coming year - we were eager for an interesting ... Read More
In what was to be our fifth cruise on the Celebrity Constellation - and likely our final sailing due to the ship's slated repositioning to Europe, the Mideast and an Asian base in the coming year - we were eager for an interesting itinerary on a ship we had come to love. This "grand dame" of Celebrity's Millennium class ships is becoming somewhat obsolete by today's standards for larger, "behemoth" ships and we loved Connie's relative intimacy and less flashy accouterments. We enjoyed seeing crew members from previous sailings including a capable and uncommonly funny and personable Captain Tasos. That being said, there was one particular trend aboard that we had previously found annoying: the type and volume of music piped into the ship's various dining and common areas and around the central fifth deck shopping venues. The day before embarkation we received a call from a Celebrity Cruise agent inquiring whether we as Captain's Club members would care to upgrade for $100 our Concierge Class veranda cabin on Deck 8 for an Aqua Class cabin on Deck 9. We agreed. And that, as it turned out, was a hastily made decision we would come to regret because our cabin - number 9056 - was directly below the Deck 10 pool deck and what we heard intrusively during the cruise was the sound of deck furniture being moved and scraped on the metal decking over our heads in the cabin and on our veranda. Accompanying those obviously made sounds was a cornucopia of other bangs and noises that could best be described as a sound effects recording. In about 30 cruises we've taken within the past 8 years, this was by far the noisiest cabin we had ever had. A call to guest services resulted in a prompt "investigation" of the aforementioned sounds and we were subsequently told that it was just the ship's usual noises. A bottle of wine was sent to our stateroom with a note of regret for the inconvenience and by cruise end we were each given a $300 credit certificate good towards a subsequent cruise on Celebrity. Very thoughtful, to be sure, but the noise continued and began each morning by 8 a.m. as passengers and/or deck hands re-arranged pool deck furniture for the day. I assume that the same sounds we heard at day's end were of that same furniture being stacked for the night. The assault on our ears continued with the music piped into dining areas and was particularly loud and awful in the Oceanview Cafe buffet on Deck 10 but also offensive in the San Marco main dining restaurant. Requests to please turn down the volume were generally accommodated but returned to previously set blaring volume on return visits thereby prompting another round of requests to please tone down the music which prominently featured lots of literally wailing rap and R & B-style "artists." That the average age of passengers on this cruise was 65 and older seems not to matter to whomever in the corporate hierarchy decided to subject passengers to loud music not of their era. As a baby boomer, I grew up on the Beatles, Rolling Stones, Doors, Motown and others. We love music of many genres but this was the worst selection I've heard anywhere and others were voicing similar critiques. The worst examples - as well as the loudest - were to be found in and around the shops on mid-Deck 5 - particularly during a sales event. The blaring, thumping "music" literally drove me away and others were expressing displeasure as well. Whatever is Celebrity thinking? It was sufficiently unpleasant during the entire cruise that I was left with the conclusion that I might not care to sail again with Celebrity unless they change their piped-in music policy. Ironically, the live music and entertainment on board was some of the best I've seen anywhere. The ship's production company of singers and dancers are of Broadway caliber. Adding insult to injury in the end was the terrible cold my husband contracted while on board and a bout of severe stomach distress which found me. We enjoyed the ports and sea days and seeing favorite crew members was a joy even though Captain Tasos began his own vacation the day we set sail and another, much less personable captain had the helm. We regretted that our "good-bye Connie" cruise was the least enjoyable of the previously taken four but she still remains a grand old lady. Read Less
Sail Date: December 2015
Food was horrible. First morning we went to sit down breakfast. Ordered eggs, bacon, toast and oj. Only thing edible was toast and it was cold, bacon was so salty it was awful. Next morning ate in buffet upstairs. Worse, how do screw up ... Read More
Food was horrible. First morning we went to sit down breakfast. Ordered eggs, bacon, toast and oj. Only thing edible was toast and it was cold, bacon was so salty it was awful. Next morning ate in buffet upstairs. Worse, how do screw up scrambled eggs? Next morning tried the omelet station. These people don't have a clue. Only good meal we had was when we ate at the oceanliners restaurant. Enough of the food issues, if you are going on this ship for the food, you will be greatly dissappointed. Our room was okay, little small compared to other ships. Had several issues with toilet backing up, they were there with 3 phones calls to fix. Glad we were on 7th floor cause when we happened to go to deck 2 and 3 to get off boat, it smelled like sewage. This ship has some issues and needs an overhaul. Gambling, did not see or hear of anyone winning. I made my fair share of deposits. Funny though their internal news paper they deliver every day said they were paying out huge amounts. They don't bother to tell you how much the put in... Very dissappointed to say the least. Second time to sail with celebrity and will be our last! Read Less
1 Helpful Vote
Sail Date: November 2015
We picked Celebrity because we heard it was a good cruise line. We were disappointed. The good: very nice room and outstanding service. The employees we came across were top notch and very pleasant. The bad: No cold milk on the ... Read More
We picked Celebrity because we heard it was a good cruise line. We were disappointed. The good: very nice room and outstanding service. The employees we came across were top notch and very pleasant. The bad: No cold milk on the cruise, the dispenser is not insulated and the milk gets warm quick. The buffet food is the same (pretty bland) all the time. On a short cruise that shouldn't matter but on a longer one having the same dessert, same sushi, same everything, night after night gets a bit old. Perhaps that the coming trend but we haven't experienced it to that degree on other cruise lines. The dining room is worse. The portions are so small you should bring your magnifying glass so you can find it on the plate. The entertainment was spotty. A couple good acts (Billy Joel tribute was terrific) but some of the other stuff (the comedy) was pretty dull. The ship is a bit dated and too old for my taste. The ports of call are ok but nothing to write home about. I wouldn't take a cruise on this ship again. We will give Celebrity another shot on a newer ship, but if the food is as bad on the next one that will be it for us. Read Less
3 Helpful Votes
Sail Date: November 2015
We booked an Aqua Class stateroom that was supposed to have an unobstructed view. The entire cruise we viewed this huge metal item that should have moved to clean windows, but never moved once. So every scenery picture has this big metal ... Read More
We booked an Aqua Class stateroom that was supposed to have an unobstructed view. The entire cruise we viewed this huge metal item that should have moved to clean windows, but never moved once. So every scenery picture has this big metal object. We might as well paid less and had a balcony with a lifeboat in from of it. Waste of money for us to have paid extra for this room. This class entitled us to the Blu restaurant. We have been on other ships that have the Blu restaurant and loved it so we went for the extra bucks and booked it on this ship. Huge waste of money. HUGE! Breakfast took more than an hour of sitting in our seats waiting for service. I mostly ordered oatmeal and most of the times was told they are out or waited the hour for them to run up to the buffet to get it. Every day my husband and I ordered tomato juice instead of the usual offerings that they had on their trays. That seemed to be an issue. The first day looking at the waiter was like deer in the headlights look he gave back to us. Also took close to an hour to locate. He even had to run to the bar to get it. We don't like cubes in our juice so we were served warm juice every single day. The next 8 morning were pretty much a repeat of the first as if they didn't get that we wanted tomato juice and we were going to ask for it every morning. Every morning without fail the creme poured into the coffee would curdle and it did so for the next 8 mornings. They had to remove the curdled coffee and replace it every single day, never learning their lesson from the prior day. The same people were always visibly surprised every time it happened. Dinner was worse. 2+ hours from the time we were seated to actually being served. The food was not bad, but nothing better than I get at home, certainly not the standards we usually have enjoyed in the past on Celebrity. The biggest complaint is the seating. We travel to get away from it all and to be with each other, not nasty unhappy people that make small talk and never to be seen again. If we want to make friends we would book a big table and sit with others. We don't. The tables for 2 are really tables for 4 as they are a mere inch apart, forcing you to be friendly and converse with your table mates that were forced on you by this seating arrangement. The buffet was horrid. Every day we tried to have lunch but could not stomach whatever it was they were trying to serve. Most days I survived on cheese and an apple. For Celebrity, it was the worst buffet I have ever experienced. The Solstice ships have such a wonderful buffet that many times we preferred that over a sit down restaurant experience. Not on this ship. Pure slop! We did get to experience a meal in the Ocean Liners restaurant and I highly recommend it. It was a true dining "experience" with a great menu and outstanding service. Also, real table for couples that want to be with each other and no one else. Outstanding experience. Sadly, this was our only highlight on the entire cruise. We were on a gay and lesbian cruise without prior knowledge and we do not fall into that category. We should have been warned in advance. It was an awful experience, not one I wish to repeat. This group got a huge discount while the rest of us paid the normal, non discount price. Totally unfair, considering they had the run of the ship and we were stuck in our rooms. The staff in uniform that were walking around the ship were friendly, made sure they did not pass us without acknowledging us. The ship was clean, the rooms were clean. The Waite and bar staff were all angry and unhappy about something and it showed. I felt at any moment there was going to be a revolution on the ship. We have been on over 40 cruises and this is the first one that I wanted to just get off and fly home and be done with it. Maybe we cruise Celebrity too much as the shows are all the same. Jayne Curry, the English comedian was funny the first time and almost as funny the 2nd time, but now its the 5th time and in all these years she hasn't changed her act, her stories, her songs one bit. Even on the elevator the other guests were saying the same thing, boring, and predictable. Get new acts or tell the old timers to freshen it up to new stuff! We have cruised Celebrity quite a bit, in fact we are a Captain's Club Elite Member, so I have a lot of Celebrity experiences to compare this cruise ship to. This ship needs a new manager or all new staff. It does not hold up to Celebrity standards at all. I couldn't be more disappointed and hope that this is not a sign of what is to come from this cruise line. Unfortunately we already long ago booked another cruise on this exact same ship for May to do the Adriatic Sea. As badly as I want to do that itinerary, I am strongly considering pulling out for fear of being on this ship with the same staff and receiving the bad food, bad shows and bad service all over again. Already a huge waste of money out of my pocket the first time, hate to be stupid twice. I filled out the online cruise form they send when you get off the ship and expressed most of what is in this review with no acknowledgment afterwards. Either they don't bother to read what is sent or they just don't care. I have since sent an actual letter to the main office in Miami but not enough time has passed for me to truly say I am being ignored. Beware of this ship! Read Less
Sail Date: November 2015
Our ocean view cabin seemed smaller than most, with a bed, nightstand, desk, and loveseat taking up the space. However, the cabin has enough cubby holes to unpack your suitcase. We didn’t miss a balcony as the ship has plenty of places ... Read More
Our ocean view cabin seemed smaller than most, with a bed, nightstand, desk, and loveseat taking up the space. However, the cabin has enough cubby holes to unpack your suitcase. We didn’t miss a balcony as the ship has plenty of places to go outside and enjoy the view. In our room, we found an umbrella for shore excursions and a tote bag for shopping. The closets had enough hangars and two bathrobes for our use, plus a set of floor to ceiling drawers. Regarding the bathroom, I loved the shower. It was rectangular rather than the round manhole-cover size on RCCL or the tiny square you get elsewhere. There was room enough to move around in it and the spray was strong. It had a curtain instead of a glass door but this didn’t stick to your body like elsewhere. And there was just enough counter space by the sink to lay out a few items. Shelving provided more storage. The amenities were plentiful: individual bottles of shampoo, conditioner, and lotion; extra toilet paper and tissues; 2 substantial bar soaps; and a shower cap. I hate cruise lines where they give you a dispenser in the shower of a mysterious liquid that serves as shampoo and body soap. It cheapens the experience. Not so here. You feel pampered and supplies are generous. Moving on to the lounges and restaurants: These were adequate, but there was a private lounge called Michael’s Club where we went for our lifeboat drill (no life jackets required at the drill). This was a lovely wood-paneled lounge that was only open to an exclusive class of guests. I would rather these distinctions be made some other way so that all guests could enjoy this amenity. Ditto to some of the restaurants, like Luminae and Blu that were only open to certain people. We’d have more dining choices if these were available to all. There’s also a café on deck five that requires a cover charge of $10. It would be nice if this would be an additional dining choice without an extra fee. All of the Captain’s Club activities were held in the Reflections lounge on deck eleven. This is the top lounge with a full forward view through floor to ceiling windows of the front of the ship. As elite members, we went here every night at 5pm for complimentary drinks. The benefits of being a repeat cruiser are quite good, and as Royal Caribbean owns Celebrity (I think), your points carry over. This lounge is also a good place to read in the air-conditioning during the day where it’s quiet and you have a great view. The Celebrity Theater held the main evening entertainment. The production shows were superb. I liked that each one had a theme so it wasn’t a random series of acts. These shows were spectacular, with amazing talent, costumes and sets. During the cruise, we also were entertained by two different comedians and an illusionist. Plus the first and last nights had decent shows as well. We never made the later night events but it looked like lots was going on. The Rendezvous Lounge, aft on deck four, is another venue with a live band. A guitarist would also play at the coffee bar or in the wine lounge on deck five, but I thought the latter really would benefit from a piano player. That was lacking on this cruise, and I missed it. I also missed movies being shown in a theater. You could access them in your cabin on the TV, but who wants to lie there and watch television like you do at home? I missed the movie-going experience. They have a big screen I the Celebrity Theater and could easily have shown films there. What else did I miss? While you could get ice cream at the buffet for free, you had to pay for gelato on deck five. I missed the free soft frozen yogurt available on the pool decks of other ships. Also, the cookies available in various locations were crisp and not chewy. We did attend a wine tasting and an afternoon tea complimentary with our Captain’s Club elite membership. I didn’t get to see the cooking show or whatever it was, but I like the demos where they give out recipes. Didn’t have that here. Regarding the crowd, we saw few young children or teens. Most appeared to be adults ranging to thirtyish to sixtyish but not an overt elderly crowd like you might get on other ships. I’d say the average was upper middle class, but that’s just my guess. I didn’t miss the bungee jumping, water slides, zip lines, and other crazy sports activities on the cruise lines that attract a younger crowd. There’s a basketball court, gym, and spa on this ship for those so inclined. As on other ships, there’s a library and an Internet café. They give group computer lessons for a fee. Internet service is frustratingly slow, but this seems to be the norm at sea. You could access wireless service from your cabin. All in all, we had an enjoyable experience and would recommend this ship. Her captain, young and handsome, adds to the ambience. And I might add that the elevators are the best out of any hotel. Four glass elevators with an ocean view whisk passengers fast and efficiently without hardly a wait at any time of day. The service throughout was great. The pool area was clean, and I liked that they had a covered solarium with a second pool. You can also go aft on deck ten and sit outside to watch the ship’s wake. That’s always a peaceful experience. Read Less
1 Helpful Vote
Sail Date: November 2015
We went on this cruise with a bunch of friends. We started off by staying in Fort Lauderdale for four days prior to departure. We like to spend time in Fort Lauderdale prior to cruising from Port Everglades. Overall..the ... Read More
We went on this cruise with a bunch of friends. We started off by staying in Fort Lauderdale for four days prior to departure. We like to spend time in Fort Lauderdale prior to cruising from Port Everglades. Overall..the Constellation is an older ship, but it is neat and tidy. This review will be based on the following five principles. Cabin/Stewart Food Dining Room/Service Food Buffet/Service Decktop - pool, etc. Bars Our cabin was quite nice and fairly roomy for Celebrity, we had an outside room with a large window, which was nice. The room however, was a showing it's age. Frayed corners on the chesterfield, nicks on the bathroom counter and vanity. The curtains were a bit faded - all minor things. Our cabin stewart was fantastic. For the life of my I cannot remember his name. He was from India (I had quite a chat with him as we were heading for India the following February for a month). He was constantly available for us and had a huge smile (EVERY TIME). Nice a nice young man. The Dining Room is another area that is showing it's age. This is going to be the shorter part of my review as I do not have a lot to say about the food quality or service. Overall, with the exception of our wine stewart, things in the dining room were sub-par. Our group consisted of 8 friends and we sat together. Every single night we dined it took three hours to get in and out, forcing us to miss the shows. Service was slow and food was mediocre. Not a strong point for this ship. The staff are overworked! Due to the slow service in the dining room we tended to eat at the buffet for lunch and some dinners. The food at the buffet was hit and miss, generally good. We did however, love the back part of the buffet area where you could sit outside (especially at sail away) magnificent - great bar staff as well. Pool and things to do outside on this ship - low point for the Connie...pool is too small. Had to wait constantly to get into the pool for fear of squeezing others out. The mini bars they had set up around the pool, although a great idea, took up a lot of sun bed room. The service at the pool bars was great. We had the unlimited beverage service and thought the service may be poor once the bartenders knew who had this package, but that was not the case. Bars - Overall - the martini bar was okay...they made a lovely dirty gin martini, but other types, not so good. The service was slower than most bars, but there are a lot of theatrics going on when they make the drinks, which is nice to watch...so the wait does not seem that long until you get tired of the mixing show :) Our favourite bar was at the back of the ship off the buffet. At sail away this was the place to be lovely live music (softer) and great service and views as you sailed away from different Caribbean Islands and watched the sun set. Overall...Celebrity Constellation has seen it's day. The tiredness of the ship seems to overflow to the tireless of the overworked staff. Does not set the mood overall. Would not cruise on this ship again. This was our first time on Celebrity having cruised on many times on Princess, Carnival, Royal Caribbean. We will give Celebrity another try. But not Connie...sorry! Read Less
1 Helpful Vote
Sail Date: November 2015
Short cruise from Ft Lauderdale to KW, Nassau. Booked in Aqua Class, which provides larger cabins on upper decks, and access to special restaurant, Blu. Overall very good experience..the ship is beautiful, and has an intimate feeling. ... Read More
Short cruise from Ft Lauderdale to KW, Nassau. Booked in Aqua Class, which provides larger cabins on upper decks, and access to special restaurant, Blu. Overall very good experience..the ship is beautiful, and has an intimate feeling. Aqua class cabins were recently refurbished and had modern feel and sense of privacy. Entertainment was excellent. Kudos to the ships dance company which put on a first class LV style review and a very innovative/erotic dance show called Elyria (sp?). It was extraordinary, although it seemed like a number of cruisers were not prepared to see such a show, even though the CD warned folks in advance. Good for Celebrity for trying to do something out of the ordinary. Food was good for a cruise ship. The Aqua class restaurant, Blu, is gorgeous, and has the feeling of a 5 star restaurant. Service is good and the food good, but not as good as the ambiance. Food in the large buffet, Oceanview, was good and varied, with many ethnic choices. The activities/entertainment crew were great. The team of CD and activity director ("Sinan and Baldo") were so entertaining, and so so hilarious that by the end of this short cruise, passengers were grinning as soon as they appeared. The folk singer in the lounge was great. Finally Captain made himself available at many occasions, and although just 37 years old, showed a gift of humor, command and technical knowedge. A few glitches in service...didn't deliver a cheese tray then called 730 next AM (@sea!) to make sure they would get it right. Also for the classic bev package they price many items just out of range and u can't apply your balance against out of range items at all. Read Less
Sail Date: April 2015
First of all, let me provide a little background - my wife and I are avid cruisers and have taken several for the two of us over the past few years. In addition, many of my family cruise several times a year. We are both in our ... Read More
First of all, let me provide a little background - my wife and I are avid cruisers and have taken several for the two of us over the past few years. In addition, many of my family cruise several times a year. We are both in our 30's and have two children - ages 10 and 14. Our past cruises have always been with Carnival, which is known as a "party ship" and know for its bargain pricing, so we thought we would try something a little more upscale, since this was our children's first cruise. I am writing this review as I sit in the airport to fly home, so the information is still very fresh. My hope is to simply to provide future-cruisers like myself more information since it seems that the Celebrity website doesn't do a very good job of this - other than selling their additional products and excursions. Overall this cruise was very good, however I feel that the Celebrity experience did not live up to all the "hype" and "greatness" that other cruisers and their advertising has expressed. I had the expectation that Celebrity was more "upscale" and "finer" than other cruise lines - even their website says "Premium Cruise line of the year" - however I no longer believe that. Let me say, however, it's not that we had anything really bad, it's just that compared to our other cruises (with Carnival), I had expected this to be "much better" and it was "just average" and in many areas I feel that the Carnival line excelled as follows (from my customer survey which I sent to Celebrity): ROOM STEWARD / SERVICE: Although the service was fine, there was nothing exceptional about it. Many times on Carnival ships, we have had an attendant who seemed to go above and beyond - for example - one time the Carnival attendant noticed that I had some drinks in a box and took the liberty of providing us with an ice bucket and each night he pre-chilled the drinks. Another expectation is the towel-animals you normally receive each night - on this particular cruise, we only received towel-animals on 3 of the 5 nights! A bit disappointing, especially for my kids who look forward to seeing what new animal we will have each night. On other cruises, I have also had stateroom attendants who went above and beyond to make the room "extra clean" (doing things such as discarding old programs, hanging up our personal clothes and/or towels, etc.) Not so on this cruise. Although we did not experience the "exceptional" service, I will say that the room was kept clean, beds were made, and each night the beds were turned down, towels freshened up, and after I had to ask for the ice service, it was taken care of each day. One thing to note (see cabin review below) is that the cabin (an ocean view state room on the 2nd deck) was actually much larger than I expected and the way they have the bunk-beds configured for the kids actually worked out really well. FOOD QUALITY / SERVICE: Once again, if I had nothing to compare to, I would have said the food quality and service was just fine, however given my past experience with Carnival, I had expected much more from Celebrity, which I don't believe I received. The quick-service buffet, "Ocean View Cafe" was very good, although many times it was frustrating because it took so long to get served - especially at breakfast. For example, there was ALWAYS a line to get fresh waffles, because they are made only a few at a time, which is quite typical for a restaurant. However, due to the way the buffet was arranged, you had to stand in the same line for things like French Toast and Pancakes, of which there were PLENTY of. The was true for the omelette stations, however there were plenty of those. The main problem is that the position of the omelette stations caused the line to back up around the buffet and thus blocked other self-service items (i.e. fruit) which normally wouldn't require such a long line. The other MAJOR problem with the Ocean View Buffet / CAFE is that their service closed really early. Another interesting thing was that there was only ONE pan of hash-browns on the entire buffet! I do not understand why you would have only one of ANY item. I realize that sometimes there are specialty areas for specific foods (i.e. English breakfast or foreign foods, but I don't believe that is the case with something as popular as the american hash-brown!) I understand that they can't keep a full buffet, but on past Carnival cruises, usually there is at least one or two lines for things such as PIZZA and PASTA that are open VERY LATE (usually at least 2 or 3 am) - again, not the case on Celebrity. There as a pizza and pasta line that stayed open, but many nights they were closed by 12 pm. Again, nothing really wrong with that, just not what we were expecting based on our past cruise experiences. Regarding the formal dining room - again the service and food was "ok" but not exceptional. The food was decent but nothing exceptional, however each night the food presentation was very nice and everything tasted great. Portions were also fine for most meals, and of course, you can always order seconds if you wanted it. We didn't try any of the premium dining - perhaps you just have to pay more if you want the exceptional food and service the other cruise lines offer. Overall, my main disappointments were: 1. It seems that the buffet service could be better organized in order to facilitate allowing guests to more-quickly serve their food while separating the ones who are willing to wait for special items such as waffles or omelettes, rather than clogging up the rest of the buffet line with guests who are only waiting on one specific item. 2. No 24/7 food service (except room service) and no 24/7 ice-cream 3. No Steak and Lobster night (as we have seen on EVERY cruise we have been on in the past) When we asked the waiter about this, we were told that they "do not do that anymore on the shorter cruises". 4. Service was slow at times which could probably be alleviated by having common items such as coffee, tea, and sodas located in the main dining room rather than having wait staff traipsing all over the ship. DRINK PACKAGE (ADULTS): I would HIGHLY recommend the drink package if you drink alcohol at all. This was probably one of the better deals on the ship - about $50/day for the premium package and it covered virtually everything we needed. I think one of the few things that wasn't covered were the premium wines (they have an entire wine cellar on-board but we did not partake). Both my wife and I did have a glass (or two or three) of wine EVERY NIGHT at dinner, which was covered and we had PLENTY of cocktails and liquer shots - all covered. I do recommend upgrading to the premium package because many of the cocktails (for example, the "pomegranate martini" which was featured on the first day) were not covered. However, once we upgraded our package, we never had to worry about it the rest of the cruise and we just drank as much as we wanted. However, CHECK YOUR BILL because we were charged for a few drinks during the cruise, even though we had the package. They happily removed these charges once I pointed them out. NON-ALCOHOL DRINK PACKAGE (KIDS/TEENS): Once again, we weren't really sure about this, but if your kids drink many sodas, I would highly recommend the CLASSIC package. For us, that package covered everything the kids needed and allowed them to receive sodas and many non-alcoholic virgin drinks (i.e. virgin pina colada). My teenage son even enjoyed a latte now and then and several red-bulls which we didn't think were covered but they were. ON-BOARD SHOPS / PROGRAMS: I don't know about other cruisers, but myself and my wife don't usually do a ton of shopping on-board, however it is nice to know what to expect. The Constellation has an entire floor (Deck 5) dedicated to tax-free shops including things such as Jewelry, Bottled Liquor (to take home, you cant consume it on the ship), Perfume, High-End Make-Up and Cosmetics, High-End Clothing, and a unique store which sells Apple products such as iPads and Apple computers. Almost every night they have a drawing / raffle of some sort with the idea being to get you to come in and see their merchandise. I don't know about the higher priced jewelery (i.e. Levian Dimaonds) whicn they say are some of the "best prices in the world" but in my opinion many of the deals were OK, but not that great. We compared several of the liquor prices to those of a typical liquor store at home in the US and in general you probably save 5%-10%. If you are a bargain shopper, then many of the "inexpensive" jewelry items can be purchased at a regular department store such as Macys or Kohls when they have their sales and you would probably save more. As for the expensive jewelry, I know several people who have bought things on cruise ships, but my personal feeling is that I wouldn't make an investment with a store i can't easily go back to if I have a problem - regardless of what promises they make. I don't have any personal experience but I'm not overly excited about handing thousands of dollars over to a "company" (remember the on-board stores are not owned by Celebrity) I know very little about; however there were LOTS of people buying so I guess their sales strategy is working. One thing that is a good value are the $20 watches and bracelets, but they don't go on sale until the last day at sea, so wait if you can. The same watches will be $100 during the rest of the week but for $20 if something breaks - who cares? ENTERTAINMENT: In some ways, the on-board live entertainment was incredible. In comparison to Carnival, Celebrity has several live "production shows". On our past cruises, carnival only had one. The production shows themselves had great value and were well done. I highly recommend the late-night show "Illeria" and don't be offended by their "adults only" warning - there is no nudity but there is some off color humor so don't ignore the warning completely and certainly don't let your kids go. The Cruise Director "Alejandro" was AMAZING and probably the BEST PART of the entire cruise! My biggest complaint was that we have come to expect more entertainment and activities (i.e. game-shows, trivia, etc) and while there was some of this, there was not a-lot. For example, on our first sea day I think they had one trivia session, and one BINGO compared to Carnival ships which have several of both. Most likely, this is because Celebrity cruises typically attract an older demographic, but if this is the case, then you should make that more obvious so that younger family cruises like myself know what we are getting (or not getting) before we select a cruise line. This was something I found very hard to find any information about. They also had very little to do for "late night". Typically the last show was at either 9 pm or 10 pm and all the "older" people head off to bed. However, if you're like us and ready to do something your options are either a) spend money in the casino or b) head up stairs and party/dance in the reflections lounge. While these are both fun choices, it would have been better to have had a late-night comedy (we did on Carnival) or trivia (also Carnival) for those of us night-owls who want something to other than dance. i was also very disappointed that the pools closed at 10 pm - it would have been really nice to sit in the hot-tub at 11 or 12 or 1 am and enjoy the coolness of the evening, but no such luck. CHILDREN'S ACTIVITIES: Along the same line, I think the biggest problem with this area was that the cruise was not prepared for so many young cruisers. The kids club was good and our children did participate, however there were many times when my kids said that they were "bored" because there wasn't much going on. I think the biggest area of improvement might be the number and level of activities offered for children as well as families. My 10 year-old daughter did participate in most of the kids-club activities, and for the younger ones, it seemed like a great baby-sitting service. One thing that is neat is that you can give kids 9 and older permission to "check themselves in and out" so you don't have to if you desire. We did this and it was good because she could come and go as she pleased and if she wanted to see the show, then she could simply meet us at the appropriate time. My 14 year-old son however didn't get into the kids activities AT ALL. He went the first night, but was terribly bored (they do have consoles such as the X-box and a few other things like that). The good news is that he found a group of friends that were his age and we didn't really see him much after that. Just know that many of the teenage kids felt the same way, so their weren't many of them in the teenage "x-club" after the first night. SUMMARY: Overall, the Celebrity experience was OK and we all enjoyed our vacation, however I will most likely NOT be selecting Celebrity for future cruises (especially with their premium pricing) until I am able to better understand and receive the "premium" value I should be getting from a line that touts themselves as an upscale, 1st class line. Read Less
1 Helpful Vote
Sail Date: March 2015
Celebrating our 33rd wedding anniversary, booked a veranda room 9157. Beautiful when we got there champagne was great, but, asked for ice so we could make a couple of drinks from the mini fridge, none came. The fridge was a VERY warm temp ... Read More
Celebrating our 33rd wedding anniversary, booked a veranda room 9157. Beautiful when we got there champagne was great, but, asked for ice so we could make a couple of drinks from the mini fridge, none came. The fridge was a VERY warm temp so we couldn't even enjoy a beer. Shampoo, soap & towels were not restocked. Didn't expect that! Oh wait, one towel was replaced our third day. No fresh flowers daily as booking states and the pillow menu was not offered. chocolates on our pillow's and towel art the first night and that was it. Nothing the rest of the cruise. the entertainment was excellent. The food was fabulous and the pools were a lot of fun and very relaxing. We are just let down with the quality of room house keeping. Read Less
Sail Date: March 2015
We arrived at the Port around 12:15 and parked in the convenient garage. I should have dropped off the baggage before parking but luckily we didn't have so much stuff that it mattered. The process of getting on the ship was efficient, ... Read More
We arrived at the Port around 12:15 and parked in the convenient garage. I should have dropped off the baggage before parking but luckily we didn't have so much stuff that it mattered. The process of getting on the ship was efficient, although the man taking photos for the card ID was rude, a rarity on the trip. The gangway aboard took us to mid-ship deck 3 right in front of the guest services counter. They had complimentary champagne and this did not create a feeding frenzy as it would have on Carnival, a good sign of things to come. Once we got the bags into the room on Deck 9 I went back down to guest services to reserve dinner at Tuscan Grille for our last night aboard. This took about 15 minutes. Afterwards our family of four hit the buffet on deck 10. The buffet didn't change much day to day during lunch. There was a carving station with hot meat like turkey and roast beef and a selection of gourmet cheeses and even cold luncheon meats. Another hot section was called gourmet, but you were likely to find mashed potatoes and chicken breast and a fish selection. Near the back of the ship was a pizza buffet. There was also a Panini grille, and some Asian selections and a custom pasta bar. It was thorough and a better selection than Carnival. Our lunch choices were varied during the cruise. One day we ate in Key West. Another day we ate at the waiter service restaurant on Deck 4. Kids ordered hot dogs and hamburgers there and we ate a Cobb Salad although New York Strip was available too. We probably would have skipped the buffets altogether except that the kids preferred faster service. If you have kids then the Fun Factory is the name to remember. Our daughters 4 and 7 spent a great deal of time there even begging to stay for dinner or the late night slumber party. The kids were not happy when we came to pick them up. The young ladies working there were superb, always friendly and helpful. With the kids away at Fun Factory we choose the 8:30pm seating for dinner. We shared a table of 8 with another family of four. Their kids were slightly older than ours. They were friendly people, but we did not see them again at dinner. We skipped the formal night. The last thing I wanted to juggle is a suit and the means to press it. So for most of the cruise our dinner was an intimate affair at a table for 8. Between us we ate Prime Rib and Pork Chops and Salmon and New York Strip and Lamb. Not bad. The service was friendly and attentive. I don't know how they work such hours. The girl who was our assistant waiter could be seen the next morning assisting at the breakfast buffet. On the last night we ate at the up-charge Tuscan Grill. I have heard a few reviewers say that it's not worth the extra money, but I would argue that the food is even better than the dining room and the intimate setting is much more relaxing. If you are like us and don't get many date nights then this is worth it. It's also a good way to use the beverage plan. We included the standard beverage package in our cruise. Either there is misinformation or they have been tweaking the program. The understanding I had was it included beer up to $6, liquor up to $7 and wine up to $9. If you wanted a drink that cost more you would pay the difference. That didn't work out as planned. The $13 martini at the Martini Bar cost the full $13 and things like Pellegrino and Perrier were not included despite what I had read elsewhere. The good news is that bartenders had some leeway in what they gave you. Their $7 bourbon was Jim Beam, but the only place where they seemed to stock it was the pool bars. At the other places they substituted Jack Daniels (not bourbon but no complaint) or Maker's Mark. My wife drank mostly Pinot Noir or Shiraz under the $9 umbrella. The bartenders were not as friendly as the wait staff. I don't know if that is the culture of the bartenders or their worry that the drink packages cost them tip money. We prefer the ship to the excursions and it makes port days a good time to hit the pool. We skipped the formal dinner on the first night and were practically the only people in the solarium. It was a win on both counts. Other times those areas were packed. The casino was pretty quiet the times I tried it. I played two Texas Holdem tournaments, but I never saw a cash game. The blinds were so quick that it was more like blackjack than poker and yet it was something to do on the afternoons at sea when the pool was crazy. They also had 3 card poker, blackjack, craps and roulette and many slot machines. They had a pretty nice sale on the first Sea Day and I bought swim trunks for $10. They also had a selection of $10 watches and other items. Twice we planned to work out in the fitness center and twice they cardio machines were all booked up. It wasn't a lack of selection so much is that Celebrity seems to attract a fitness crowd. We don't do the shows on the ship so I can't comment, but the live music in the lounges were pretty good. The Rendezvous lounge before dunner featured a jazz group and singer that was just my speed. We have tried beach vacations with the kids, but they are bored by their parents that want to sit and read books and drink cocktails. What makes a cruise such a good family vacation is the balance of kids activities, adults activities, and family time. Celebrity was a step up from our other experiences with Carnival. It costs more but it's quieter and the overall quality is better. Read Less
1 Helpful Vote
Sail Date: March 2015
We discovered Celebrity in November of 2011 and have since been on 17 cruises with them. Although I have not seen any fabulous "deals" in recent time, the 123 GO etc gives value, but you are just paying up front for that which I ... Read More
We discovered Celebrity in November of 2011 and have since been on 17 cruises with them. Although I have not seen any fabulous "deals" in recent time, the 123 GO etc gives value, but you are just paying up front for that which I would get anyway, mainly the drink package. DH and I spent this past trip missing all the things that made us Celebrity fans in the first place. Probably the most upsetting is the "dumbing down" of Celebrity. I really enjoyed the speakers! Last November we were on a Top Chef cruise, so I thought they were the "speakers". In December the gave gifts to all the children, so I figured "Santa" was the speaker. Getting on the Connie in March and STILL not having any Speakers pretty much assured me of the fact the Celebrity no longer wanted my vacation to have any intellectual value at all. I enjoyed learning about the gold standard, the items that NASA has contributed to society and yes, even the workings of the Reflections waste system. On this past trip they didn't even have a galley tour! Knot tying got a little old as did navigation, but we still went. What happened to the crafts? I learned decoupage, how to make a beaded lanyard (which I still have) scrapbooking and more. Heck, I would be happy for classes in towel animals! Give my MIND something to do again! We also made a list of other things that no longer exist. Food wise, no more JVS meatballs, last sea day buffet, different styles of eggs Benedict including no more Mexican Benedict on our Mexican cruise, no Mexican food on the lunch buffet during our Mexican cruise on the Connie. In the Elite lounge, no more lox and bagels, champagne or Bloody Mary's, only pastry and coffee offered by an indifferent staff served on napkins or paper cups. No more Captain's club gala celebration with the buffet. That event used to be jammed! I bet there weren't more than 60 people there on the Connie which had over 900 Elite members on board. Entertainment- the lack of speakers as noted above, the lack of crafts as noted above, no more Mariachi's in Cozumel at 5:00 on the pool deck, no more A Capella groups In Concierge class, no more q-tips in a container. Just a box with wrappings you have to fight and there simply are not enough. No more flowers in the room until we received our CC rose. Aqua Class, no more lip balm, face spray etc. Yes, Celebrity, a first time guest would not notice these things. Had we had not had the above, I would not be writing about it, but neither would we have sailed 19 times with you. Personally, I want the old stuff back and I'll just keep watching for the next line that will be offering those amenities. Read Less
Sail Date: March 2015
This is a review of our March 2 sailing of the Celebrity Constellation. We are seasoned cruisers, this being our 47th cruise and 11th with Celebrity – the second on the Constellation in the past year. We booked this cruise as a last ... Read More
This is a review of our March 2 sailing of the Celebrity Constellation. We are seasoned cruisers, this being our 47th cruise and 11th with Celebrity – the second on the Constellation in the past year. We booked this cruise as a last minute getaway 2 weeks prior to sailing. We booked an inside guarantee and ended up with an ocean view on deck 2 midway between the forward and midship elevators – a very convenient location. The Constellation is an M Class ship and holds 2170 passengers and has 12 decks. She was launched in 2002 and has been refurbished and we found her to be in great shape. She has been doing 4 and 5 day cruises out of Port Everglades recently with an occasional longer cruise thrown in. Our cruise left on a Monday and the port only had one other ship there that day. Home on a Saturday with 6 ships in port. We departed and came back to Terminal 4 on the north end of the port. We live in Palm City FL - about 90 minutes north of Port Everglades. We drove down and parked at the Park N Fly. They shuttled us to the port and we were there by 12:30pm. We hold Elite status with Celebrity and our line to check in was very short – the cabins were not ready when we boarded so we enjoyed a Mimosa and waited until they were ready. We had been upgraded to an Ocean View cabin on deck 2 and it was very nice – a huge window to see out and plenty of storage space. The bed was very comfortable and we enjoyed the location. We spend little time in the cabin and it was conveniently located close to both the forward and midship elevators. It was very quiet. We unpacked our carry-on luggage and then we had lunch in the Oceanview Cafe (which we still refer to as the Lido) and found a seat quickly and enjoyed a nice variety of foods. After that we reacquainted ourselves with the ship – having sailed on her last April – and then went to our Muster Station which was the Casino for the Emergency Lifeboat Drill at 3:15. Celebrity does not have you take your lifejacket to this drill – which is a plus – and once it was over we went outside and found a chairs on the Promenade deck for the sailaway. There was only one other ship – Caribbean Princess – in port and we went first – she followed us and we said goodbye to Port Everglades right on time. The port looks so empty with only two ships there. There was only one Formal night on this cruise and it was to be the second day of the cruise – the remaining nights were Smart Casual dress code. We elected to do Celebrity's Select Dining so we were able to eat our dinner anytime between 5:30 and 9:30pm. Select Dining was served on the upper level of the San Marco restaurant port side. You could make a reservation or just show up whenever you wished. We did not make reservations as we never knew what time we would dine – it worked out very well and the longest wait we had was 5 minutes. We always got a table for two and once we found a section that we liked we requested it each night. “Our” waiters, Favian and Garth, were excellent. The tables for two are mostly placed very close together and it was easy to talk or not to your neighbors. We met some really nice people. The food was excellent – There were Celebrity favorites that were available every night and then there were daily specials – every meal we had was very good and nicely presented from start to finish. If you like short ribs, don't miss them! The pastas were very good too. We had our first breakfast in the main dining room – as we like being served as opposed to the buffet style – and my husband has some mobility issues and balance issues so it is easier for him. Breakfast that day was good and we shared a table with others from Florida. The remainder of the time we took advantage of having a light breakfast at the Captains Club Coffee Break served at Oceanliners restaurant from 8am to 10 am each day for Elite and above. This was delightful – the menu was very nice and consisted of various plates – Smoked Salmon and a bagel, fresh fruit, meat and cheeses, pastries or a combination of all of them. Various coffees were available as well as fresh OJ and Grapefruit juice and Mimosas, Bellinis and Bloody Marys. It is a beautiful room and the service was outstanding. The ports were Cozumel and Key West – we were in Cozumel on tuesday and Key West of Friday with the other days being sea days. Lunch was not served in the dining room on port days. We had lunch on sea days in the main dining room and on port days we ate at Bistro on Five when in Cozumel and we got off the ship in Key West and walked to the Conch Republic Seafood Company – outstanding seafood right on the water in the Old Seaport in Key West. We really don't cruise for the ports anymore – we have been to all of them many times and since my husband can't fly we are limited to cruising in the Caribbean – we go for the ships and we weren't disappointed. There were 6 ships in port in Cozumel and two in Key West. We stayed on board in Cozumel and went out in Key West for lunch – the weather all during the cruise was delightful. We went to the show the first night – a comedian Louis Johnson – we enjoyed him. The second night was a production spectacular and we didn't attend – it was formal night as well. The third night was Jayne Curry and she was just spectacular – the next afternoon there was a matinee with her as well and we went to that too. She is a singer from England and along with her beautiful voice, she is quite a character too. Very enjoyable. Those were the only shows we went to on this voyage. There are plenty of activities every day all over the ship – the Cruise Director, Alejandro Tortorelli and his staff worked very hard to see that everyone was entertained. We spent a bit of time on the pool deck but when the DJ 1Kilombo was out there we left since the music was extremely loud with the bass amped up to the max – not our style - There was a good mix of people on board – all ages – very few children as Spring Break had not really started yet. There is an adult pool area on this ship and we observed many enjoying this. I took advantage of the gym early in the am each day and there is a walking path on Deck 11. Each evening there was a Cocktail hour for Elite and above in Reflections Lounge and we enjoyed that very much. One evening the Captain and his senior officers came and joined us and that was very nice. All of the crew and staff were very friendly and professional and couldn't do enough for us. The Martini Bar on Deck 4 was always a busy place and there was nice music all over the ship. There are two specialty restaurants on board – Oceanliners and the Tuscan Grill – both advertise a fee of $45pp. Bistro on 5 is $7pp. Specialty coffees are reasonably priced in Cafe Bacio and the pastry and cookies are gratis even if you don't buy a coffee. There are many lovely places on the ship to read and people watch. The spa looked busy. The shops on board are the usual shops – a nice array of things – there is a computer lab and you can buy various packages which work in the lab or on your personal devices on board if you are inclined to keep in touch with the outside world. We like to totally unplug and did just that. This was a very relaxing cruise for us – and we thoroughly enjoyed it and will book another 5 day soon. It is just the right amount of time to be away – and easy to book last minute. We also enjoy 7 day cruises and now that we are able, we usually cruise 3-4 times a year. We had a special departure lounge at Oceanliners and were off the ship by 8am and home by 10:30am. Read Less
Sail Date: March 2015
After reading some reviews, I was a little uptight about sailing on the Constellation but we had no issues and were pleased. After arriving at the port about 11:45 AM, we were on the ship within 20 minutes. We went right to Guest ... Read More
After reading some reviews, I was a little uptight about sailing on the Constellation but we had no issues and were pleased. After arriving at the port about 11:45 AM, we were on the ship within 20 minutes. We went right to Guest Relations to request walking off the ship as early as possible on our return as the airline had changed our flight. Thankfully the attendant was very nice (one was rude on the day we left). Then we headed to the buffet for lunch. As usual, I always find the selection is best on the first day. The rest of the cruise was very good. Our stateroom, 8107, was fine and in a great location mid-ship. Our cabin steward, Enrique, was also very good and took care of anything we asked for. The main dining room was good although a few nights the menu did not have anything that appealed to us on the new items so we wound up ordering the old. The only ones that stood out were the prime rib the first night and the lobster on the second night (formal night). For formal night, people dressed nicely but except for a few, you didn't see fancy clothes which is fine for a casual Caribbean cruise. The cruise director, Alejandro, was by far the best I have ever sailed with! He had a wonderful, humorous personality. We saw the comedian and an outstanding singer, Jane Curry. Before the shows started, he had some wonderful on the spot entertainment- including one with the children in the cruise children's program, come up on stage. It was great! We did have college students on Spring break but I did not see any horrible behavior from them. We were not in the clubs at night so I can't speak for that but I saw nothing out of hand compared to Fort Lauderdale where it was horrendous (we stayed here 3 nights before the cruise). All in all, I woul stick with Celebrity although I have cruised on other lines and didn't find them as good. Read Less
Sail Date: March 2015
This was our first Celebrity Cruise after sailing many other lines and we are HOOKED! I cant imagine why in the general area of Cruise Critics Reviews for this ship the stats are in the 70%! What?? I went not expecting much and we are in ... Read More
This was our first Celebrity Cruise after sailing many other lines and we are HOOKED! I cant imagine why in the general area of Cruise Critics Reviews for this ship the stats are in the 70%! What?? I went not expecting much and we are in truth pretty easy going and not picky but Connie blew our minds! She is a grand lady and meticulously kept (except a bit of wear in the stateroom) A luxurious, sophisticated lady at that! Service and Food were fantastic. We were Aqua Class and loved Blu but also loved the general buffet area too! The entertainment could have been better and there could have been more to do but none of that changed our opinion that this is a great cruise line and a great ship! We have some more booked and I am so thankful to this community for all the feedback and info! There was one thing I wish I had been prepared for though! We stopped in Key West and I had no idea we would have to get up early and go through immigration on the boat. Seeing the line that appeared to be about 500 long when we got there was not good, however i am writing this to warn future cruisers not to be mislead by the length of the line because it moved rather quickly. I would estimate we were in line a little over 30 minutes. It looked like it would be much worse! If anyone has any specific questions I will be glad to answer them, ask away! Now doing our coutdown to the Reflection in just 12 days!!! Maybe I shouldnt bother upacking!! LOL J/K!! Read Less
Sail Date: February 2015
I'm SO embarrassed. I wrote this review months ago, but totally forgot to upload it. I always post a review after my cruises and we enjoy Celebrity, so I didn't want this to go to waste! Hope you find it helpful. ... Read More
I'm SO embarrassed. I wrote this review months ago, but totally forgot to upload it. I always post a review after my cruises and we enjoy Celebrity, so I didn't want this to go to waste! Hope you find it helpful. Embarkation: Smooth and quick. Cabin: Outside: Deck 3: The cabin is nicely appointed, but starting to show age. For example, the sealant around the window, which was filthy the entire cruise, is coming out, there are some tiles stains in the shower and scratches on the furniture. Public Rooms—The ship is kept extremely clean. The cabin corridors were quite bright. The theatre is quite large with excellent sight lines. The MDR has an enormous wall of windows. Dining-We had anytime dining, which worked half of the time. We made reservations, so never had to wait that long. However, as has happened on past Celebrity cruises, we asked to be sat with strangers at a large table and were promised such, only to be put at an 8-top with 5 empty seats. The food throughout was excellent, though, like most cruise lines quality has slipped. Lobster tails and (real) prime rib were nowhere to be seen. We did eat in Ocean Liners---well worth it---extremely attentive service and selections which couldn’t be found in the MDR. The spa café is a special treat on Celebrity. Entertainment- We had only 1 production show on this 5 night cruise. (There were supposed to be two, but the stage malfunctioned and that show was replaced by a smaller show.) The English female singer/comedian was quite good. We enjoyed Sarah of the cruise staff and her daily trivia games. Normally, I don’t care for cruise directors, but Alejandro was excellent. Gym- The gym has up-to-equipment and is roomy, with large locker rooms and sauna. Ports of Call – Key West—relaxing, but not much to do (probably because we’ve been there so many times). Cozumel- we went to a dive shop (Aquaworld) on our own to get a snorkeling trip, but it wound up being a bust. The company took us basically 100 feet off shore—we could have taken a public bus to Money Bar, as we have done in the past, and had better snorkeling. Do not use this company. In general, Celebrity’s standards are still high. The art on board is of better quality than other ships and the amenities superior. However, the Constellation is starting to show its age. Read Less
Sail Date: February 2015
Best of this cruise: 1. Arrival at port and boarding went very well, and we were pleased with the process. Likewise leaving the ship on the last day went well, and we had no problem finding our luggage. 2. Our room stewards were good, ... Read More
Best of this cruise: 1. Arrival at port and boarding went very well, and we were pleased with the process. Likewise leaving the ship on the last day went well, and we had no problem finding our luggage. 2. Our room stewards were good, and we had no issues with them at all. They were very helpful, and polite, greeting us every time we met them in the hallway. All of the staff seemed eager to help, but there were simply not enough of them to take care of the passengers’ needs. 3. Entertainment was excellent, and even though some of the entertainers appeared more than once, they all did an excellent job of keeping us coming back each night to see them again! From there it went downhill! Worst in our experience compared to previous cruises: 1. Food was not prepared well, and the first morning we had half-cooked eggs with a watery consistency. In addition, choices available to us were not varied from day to day. Serving size at dinner for appetizers and salads was small, and in some cases so were the main entries, in our opinion. Food was “OK”, but definitely seemed more like samples than real servings. Again, service in the main dining room was good, and we had no complaints about the servers. 2. The tendering was a mess, with long lines being called before there were tenders available to load. In one case, our number was called, and we went downstairs, to a long line of others waiting to board. We stayed there for some time (15-20 minutes?) before they told us to walk through the hallway to the other end, where we again waiting for about 15 minutes, with the line building behind us. Then they told us to walk back to where we were originally. This little maneuver caused us to move from the front of the line to the back, as more people lined up behind us while we were waiting! As we were finally boarding the tender, another group was told to go to the other end again, and they boarded and left the docking station before we did! On another occasion, numbers were given out early in the morning, and people were allowed to board the tenders with no regard to the numbers previously waiting! Who organized this process? These delays caused us to get back to the ship late as well, as mentioned below, for our lunch meals. 3. Service in food lines was terrible! Long lines, with very few people serving us at all meals. Lines were extremely long, and moved slowly, because there was only one person serving at each line. This was particularly terrible on Coco Cay, when there were multiple lines, each for different items, including drinks, with only one or two people available to serve the line of 50 people or more. It took us an hour and a half to get through these lines before we could sit down to eat our lunch on the island! Our friends likewise waited over an hour to get their lunch while we waited with their belongings on the beach before we could get our chance to stand in the same lines! 4. Likewise, when we went on excursions, leaving early in the morning, and returning to the ship in the afternoon, we stood in line for lunch with long lines. Then they shut down the same line we were standing in, telling us that we had to get in line earlier to eat, which of course was not an option, due to boarding tenders after our excursion! Why could they not wait until those in line completed their pass through that particular line, instead of shutting it down directly in front of us, with many still standing in line? 5. Every meal we had to search the various drink areas for either cups and glasses, ice, and coffee and cold drinks, depending on the time of day. We were forced to get a drink container (cup or glass) in one area, move to another area to get ice, move to a third area to get the drink of our choice, and then look for a place to get spoon to stir our coffee after getting cream. How many stations does it take to get your drink, and why were they not checking these stations more frequently to see if they were empty? And remember there were lines at each station! One day I filled glasses with “ice tea”, returned to the table where my wife was waiting to start lunch, and discovered that the ice tea was in fact fruit punch! I am diabetic, and had to start over again to find a station with ice tea, after letting a crewmember know that the wrong drink was being dispensed! 6. On St. Martin, Club Orient was not informed that this cruise excursion was coming there until the morning of our arrival, so they were not at all prepared to serve the people in the dining room at Club Orient. Getting an umbrella and lounges was nearly impossible! Of course it was made easier when it started to rain, and people returned to the ship to eat. 7. It also seemed that knowing that this was a clothing-optional cruise a whole year in advance, why were we, as passengers, informed at the last minute that many venues were NOT clothing optional, contrary to expectations? 8. Finally, the cost for this cruise was greater than an equivalent cruise itinerary directly through Celebrity. The service and excursions provided made us wonder why we should opt for a prepaid C/O cruise and get such poor service every day! Whether the problems were with Celebrity or our charter company, why would we want to take another cruise next year, paying even more, on this same ship, and finding out that the C/O opportunities may again be disappointing?   Read Less
Sail Date: February 2015
We took a ten day cruise on the Celebrity Constellation out of Ft. Lauderdale to St. Maartin, Guadalupe, and St. Barth's in February of 2015. The ship also stopped at the company-owned island in the Bahamas. We had been on the same ... Read More
We took a ten day cruise on the Celebrity Constellation out of Ft. Lauderdale to St. Maartin, Guadalupe, and St. Barth's in February of 2015. The ship also stopped at the company-owned island in the Bahamas. We had been on the same ship for a 15-day cruise to Hawaii in and out of San Diego several years ago. We'd also been on a Celebrity ship one 17-day cruise around the Horn several years prior to this. In each case we had a concierge class room. Celebrity has slipped. Badly. First the good: Our cabin, which overlooked the stern, was excellent, with a really big balcony. The bed was great, the cabin service was superb, and meals were excellent in the main dining room. The breakfast room service was also very good. Unlike other lines, there was no check to sign to add "an additional gratuity." Indeed, the room service waiter didn't take a cash tip, much to my surprise. Luggage service was very quick, and everything was spotless. Talent in the theaters was first class. The bad: Top deck cafeteria food was mediocre. We felt really gouged in terms of prices -- everywhere it seemed that the company wanted to nickle and dime us. Shore excursions cost half again as much as those on other companies (we've been on 27 cruises, and we pay attention). An example: mini-bar two-ounce bottles of liquor were NINE DOLLARS, as were bottom-shelf cocktails at the ship's many bars. One no longer could order a bottle of whiskey from Room Service for $40 -- now one must go through "Guest Relations" and order a "beverage package" for $80. This, by the way, entails three phone calls and a four-hour wait. Our concierge, who finally went and got it for us himself, was surprised to learn that a bottle of booze on Cunard Lines is delivered in ten minutes. There was no laundromat on the ship, which makes any cruise over seven days just about impossible for us. It didn't seem like they wanted our future business. Cruise companies are very similar, so we often book by destination and cost. The third, less tangible factor, is what keeps us coming back. We may or may not come back to Celebrity. Read Less
Sail Date: February 2015
This was our fourth Celebrity Cruise and second time on this ship and this itinerary. Overall, Celebrity continues to be a good line with above average service and nice ships. Their service was a little off this trip, and the bar service ... Read More
This was our fourth Celebrity Cruise and second time on this ship and this itinerary. Overall, Celebrity continues to be a good line with above average service and nice ships. Their service was a little off this trip, and the bar service was very slow and at times disappointing. We wondered if the bartenders had lost interest since almost everyone onboard has a drink package under Celebrity's 123, so perhaps the bartenders were making less tips. All others on board were very helpful and our room steward was wonderful. One of the main exterior doors next to our stateroom was not adjusted properly and shook the room when closed. Maintenance addressed this within a few hours. Captain Tasos is the friendliest captain we have ever met on a ship. He truly sets the stage for his officers. Strongly encourage attending his presentation entitled building a solstice class ship which details the design and building of their solstice ships in Germany. Captain Tasos was selected to be safety officer for the project and he details the design, build and launch and tells lots of stories during the 90 minute presentation. One other point worth noting is his and his crews seamanship. This may sound odd, but he makes a point of not using the bow thruster unless the winds require it. His theory is the ship is plenty maneuverable with their pod drives and that the thrusters disturb the guests because of vibrations. It wasn't until we heard him say this that we realized we were never disturbed from engine vibrations docking in any ports. Those things don't normally bother me, but it was a nice way to sum up his approach to guest comfort coming first. Read Less
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

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