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3 Helpful Votes
Sail Date: September 2018
We chose this cruise (10 night Adriatic) because of the itinerary, Venice, Koper, Zadar, Dubrovnik, Kotor, Valletta, Catania and Rome. This was our first cruise with Celebrity, though not new to cruising, having sailed with several ... Read More
We chose this cruise (10 night Adriatic) because of the itinerary, Venice, Koper, Zadar, Dubrovnik, Kotor, Valletta, Catania and Rome. This was our first cruise with Celebrity, though not new to cruising, having sailed with several cruise lines previously. From start to finish our overall impression was understated excellence, professionalism and service. The Constellation is clearly an old ship, does not have the glitz like other ships but for us this was not an issue, quite the contrary. There was plenty of quality seating, even on the 'sea day' Use of the vast Thalassotherapy pool open to all guests without further cost and despite every cabin being taken there was no feeling of being the vessel being cramped. During the cruise the Master was notified that the Constellation could not berth at Catania, so overnight arrangements were made to tender in Siracusa. Free transport was laid on for those wishing to go to Catania. Having heard the comments from those who visited both it seems that consideration should be given to making Siracusa as the destiny, not Catania. A couple of issues, we chose to arrange flights and hotel stay ourselves, this saved £500 on the Celebrity quote. Celebrity charged $15 per overs on for port to town drop off, all the other cruise lines did this without cost, though charged for other things like premier seating. We found the cost of shore excursions exhorbitive and as such made our own arrangements. Tender to shore arrangements were poor, in Kotor the tender took 30 minutes. Despite somewhat lengthy queues waiting for tenders and preferential tendering for 'preferred guests', no seating was provided for disabled guests. As someone that uses walking aids I found the need for lengthy standing very hard. This was the only blot on what would have been a perfect cruise experience and needs addressing. In short, whilst we still book cruises for the itinerary, if we have the opportunity to sail with Celebrity again we would go without hesitation. Read Less
1 Helpful Vote
Sail Date: May 2018
We chose this cruise as an alternative to the one we had cancelled in the Carribean due to the flights being cancelled because of the Beast from the East. We got as far as Newark but could not get to San Juan. We were delighted with this ... Read More
We chose this cruise as an alternative to the one we had cancelled in the Carribean due to the flights being cancelled because of the Beast from the East. We got as far as Newark but could not get to San Juan. We were delighted with this cruise as we had not sailed in the Adriatic Sea before and were really happy to have done it. The other plus was we flew direct to Barcelona from Edinburgh and again direct back to Edinburgh from Venice. The 11 night trip was ideal after the problems the previous month. Our cabin was at the back of the ship with a nice large balcony and was ideal as we just wanted to relax. We had the best balcony for the sun and the ship seemed to dock most days with the sun on our balcony. The meals in the dining room were very good but the cafeteria was a bit repetitive and did not give you a boost when you saw it. There is plenty of variation each day but you know what it will be. I must admit the shows in the theatre were excellent Read Less
2 Helpful Votes
Sail Date: April 2018
I chose this cruise because 'Celebrity Cruises' had been recommended to me by my parents who would have the same level of standards as myself. The price was inviting and some of the ports were in places I had yet to visit. I ... Read More
I chose this cruise because 'Celebrity Cruises' had been recommended to me by my parents who would have the same level of standards as myself. The price was inviting and some of the ports were in places I had yet to visit. I traveled with my boyfriend and my parents (my father is disabled and has to use a wheelchair) so cruises make sense as a holiday option. We stayed in Abu Dhabi for 4 days prior to the cruise and book-ended the trip with 3 nights in Rome. These two stays were what made the holiday in all honesty, and these were booked personally. Firstly the ship, the Constellation is an old tired ship that really needs some TLC. Yes it is spotlessly clean and the staff do their utmost to keep it so. The decks are well worn, the sunbeds were old and not very comfortable and the sun towels very faded and tatty. The Ocean View Cafe, the food was mediocre and the restaurant, again tired looking, broken ice machines, dripping coffee dispensers etc. The Poolside Cafe, burgers were good but unfortunately Alexander had a very displeasing temperament and everything was served begrudgingly. The San Marco restaurant was the only saving grace, Alistair and Jonny were great waiters and always wore a smile and a friendly greeting and the food was a much better standard than Ocean view. The entertainment was very poor, I had been told of 'West End' worthy entertainment in the evenings but not the 'one man shows' we were shown. Obviously the better shows are for the better ships. The movies that were shown on board were firstly not vetted by anyone and sometimes not appropriate for the few kids on board but also incredibly lacking in choice, the same movie was shown more than 9 times in one week. The one opportunity I had to watch a movie I wanted to see the sound was not working with the picture and no one did anything about it. The pool side band that played each day at about 3pm were dreadful, they played the same set each day bar one new song at the end and not only that but the lead singer could not sing, she proceeded to butcher well known songs for 15 days straight. The excursions, as my father was wheelchair bound most of the time off the ship we had to pick tours with minimal walking for him. In Jordan, myself and my mother went to Petra, a tour that started off ok, until we stopped in the middle of nowhere at a shop to use the 'toilets' but we wasted over 30 mins, then we had lunch at the Movenpick in Petra, food was fine but our guide did not have the courage to tell people to hurry up and finish up. We did not enter into Petra until after 3pm and were told to be back at the bus at 6. You travel all the distance to see one of the 'New 7 wonders of the world' only to get 3 hours to explore it. My father and my boyfriend embarked on the Aqaba tour and Wadi Rum which involved a drive through Aqaba where a fort, a beach and a street with hotels were pointed out and that concluded the tour. They were then driven to a 'Welcome center' where they all got off the bus to pick up a ticket and told to get back on the bus again immediately and then driven to a Bedouin tent and ignored for 3 hours. This tour was supposed to be an informative tour and the tent was supposed to have someone explain the Bedouin culture etc. a complete waste of money and time. Thankfully the remainder of the tours we had booked were just transport and we did our own sightseeing, unfortunately though, the times for collection were well ahead of the ship leaving port so we could have had more time in places. The 'boutiques' were overpriced and the 'sales' they held each day were not worth writing about. Just for example, one watch that my boyfriend was interested in was 'reduced' to $200 from $600 but is available online for £70.. hardly a saving. One final thing to add to my review was the Suez canal was not a 'feature' to add to the list, it's a canal full of flies with not much to see either side. The restaurants, bars and even the Solarium lacking in electric fly catchers were filled with flies which were crawling all over the food for 3 days. Although I do wish to cruise again, I will not travel on this ship, but one of the ships my parents actually traveled on as the standards seem much higher. Read Less
2 Helpful Votes
Sail Date: April 2018
We did this cruise because of the ports .. great ports .. but as soon as you go on board you are offered a glass of champagne but while you may be drinking your champagne you are hounded to buy packages .... drink packages .... specialty ... Read More
We did this cruise because of the ports .. great ports .. but as soon as you go on board you are offered a glass of champagne but while you may be drinking your champagne you are hounded to buy packages .... drink packages .... specialty dining packages .... I did not buy packages because they were very over priced we did go to 2 dining rooms and value for money they were very overpriced .... example glass of red wine was no more than 2cm of red wine in a water glass cost $10.00 .... but the worst is yet to come .... we did 2 cruises .... back to back .... Singapore to Abu Dhabi and then Abu Dhabi to Rome .... the last show in the theatre on the first part of the cruise was the first show in the theatre on the second part of the cruise .... this we believe was all about saving money on entertainment .... and there is lots more .... the buffet on the second part of the cruise where we had 5 days at sea ran out of tomatoes .... banana,s .... and later in the cruise potatoes .... this made the salads look very bleak .... But the worst experience was there safety drill ... there a lot of elderly passengers on cruises and you are asked to go into dining area,s for a period of 40-45 minutes where more than half the passengers are asked to stand .... I am 73 years old and I cannot stand for 45 minutes so I sat on the stairs outside the dining room I was asked to go in the room and I refused on the second leg of the cruise I learnt against the wall at the opening on the other side was a gentleman with a walking stick and he was very distressed I asked one of the staff if they could get him a chair and I was completely ignored .... there facility for safety drill is a shameless and very very unprofessional .... I and many other passengers believe that are putting profits ahead of the comfort and safety of passengers The above points I discussed with customer relations manager Keith Wheelan Read Less
2 Helpful Votes
Sail Date: October 2017
Cruised many times on Celebrity Constellation does not meet the quality of others. Food very average.....Indian food bad..no variety ....service poor.....had to request change of dining room waiter....who said I have only. 2 ... Read More
Cruised many times on Celebrity Constellation does not meet the quality of others. Food very average.....Indian food bad..no variety ....service poor.....had to request change of dining room waiter....who said I have only. 2 hands.....onboard shopping really poor....staff said Constellation does not get the better stuff.....we had difficulty. spending our OBC Best part is the Cafe...delicious coffee......cakes....excellent service Beverage package very enjoyable... Itinerary very good. Most shows were very enjoyable.....specially the vocal ones. Jane. Curry stood out as usual. Both her performances were amazing. Her wonderful voice combined with vitality were indeed remarkable. But the other singers were excellent as well.. did not enjoy the last night comedy show nor the ships crew shows except the acrobats who were very. skilled. The magician was good. Wish they would find. new words. for the Liars Club....every cruise they have the same ones ...so boring as we know all the answers ...so not funny anymore Read Less
Sail Date: August 2017
As a first time cruiser, travelling with a disabled person, I had read some reviews that worried me but Connie and her staff were fabulous. My companions and I found the staff to be extremely proactive at offering help. We had a super ... Read More
As a first time cruiser, travelling with a disabled person, I had read some reviews that worried me but Connie and her staff were fabulous. My companions and I found the staff to be extremely proactive at offering help. We had a super quick check-in where staff came forward to assist us and get us through every stage quickly. The ship is spotless, the crew friendly, caring and professional. We had two balcony staterooms, one at the stern and the other on the starboard side. This meant we always had a great view of sail always or port arrivals. Departing Venice on the stern balcony was breath taking as was arriving at Corfu. The two stewards attending our rooms were outstanding, offering a friendly smile or assistance whenever they saw us. We found the ship had plenty to entertain us and we would definitely pick a cruise on Constellation again. We had an amazing holiday. Read Less
15 Helpful Votes
Sail Date: August 2017
I would give this 3.5 stars if I could. We had very high expectations for this cruise as our cruise on the Equinox last year really set the bar quite high. My wife and I 32 and 37, respectively and consider ourselves “foodies” who ... Read More
I would give this 3.5 stars if I could. We had very high expectations for this cruise as our cruise on the Equinox last year really set the bar quite high. My wife and I 32 and 37, respectively and consider ourselves “foodies” who enjoy some of the nicer things in life. Considering the majority of people on these cruises are older, I hope this review will help for the relatively younger people. Overall, I would recommend this cruise ship and cruise line as Celebrity does a great job generally. Here are the details: Ship: Definitely showing some age. The brown/tan with teal trim on our deck (9) didn’t even look modern for when the ship was built 17 years ago. It looked like 80s décor. A lot of windows looked like they hadn’t been cleaned in quite a while. Our room had a fair amount of dust accumulating in various areas. But we went through with some disinfectant cloths and cleaned it up quickly. No need to complain on the first day for just some dust. Bed was comfortable, balcony was average. Be aware that the pool is on deck 10. We were on deck 9 and at about 6:30am I would start to hear kids running around above us. My wife is a deep sleeper and didn’t notice, but I heard a lot. Service: Drinks: Get ready to wait for your drinks. This is not a jab at the bartenders, but rather the process that Celebrity makes them follow. It literally takes them as long to key in what you’re drinking as it does for them to make your drinks. I asked a few bartenders about it and they all agreed that it’s very frustrating for both themselves and the guests. Most of us bought the premium drink package, so why force them to take 15-20 seconds to chronicle what we drink each day? It can really become quite a laborious process. Food: We upgraded to Aqua Class and we bought the Specialty Dining package with four dinners, so we never ate in the regular dining room (San Marco). The service and food in the Tuscan Grill and Qsuine was top notch, as was the food. The food on Celebrity is fantastic and is one of the best selling points for us. We don’t go on cruises to eat as much as possible and we try to stay as healthy as we can while also enjoying nicer dishes. This is definitely doable on this ship. Blu is the other option for Aqua Class and above. The first night we got there at 8pm and were told it would be 10-15 minutes to wait. 20 minutes later, the host told us it could be another 30 minutes. We ended up going upstairs to the Oceanview Café and getting stir fry (which was great!). No big deal, but we ate earlier than we would have liked when we went to Blu because of the wait later on. Rooms: Our room attendant, Martin was fantastic. We couldn’t have asked for a better experience and he was super respectful when we wanted to sleep in or when we needed something. Entertainment: My wife and I used to work in the theatre industry in NYC so we have seen a lot. We realize this cruise ship is not a Broadway theater, so we don’t set our expectations that high. The cast on the ship is great and really put on a decent show. The special guests they bring on throughout the cruise are FANTASTIC. We were blown away at the quality of the magic, singing, piano playing and comedy. After the show, we elected to go to the lounge most nights where we met our favorite bartenders (Adi & Jose Javier) and a bunch of new friends. The first night, I asked the DJ for a request. His response was “I’m in the middle of my set” and then told me he had already played a bunch of what I was asking for. I was very surprised by this reaction as the entire point of being a DJ on a cruise ship is to cater to the guests’ musical tastes to the best of your ability. He didn’t do that very well. However, he was a good DJ and a lot of people stayed up LATE dancing. Ports of Call: Venice (extremely crowded in August, but that’s to be expected), Dubrovnik (also very crowded but super cool and we spent a night docked there), Mykonos (rent an ATV!), Athens (get ready for long lines at the Acropolis and drink water), Santorini (VERY long lines for the cable car and make sure you have Euros- we had to walk up 600 steps because the ATM on board wasn’t working), Katakolon (get off the ship and go see Olympia!). Overall: Our time on the Equinox last year was preferable. I realize it’s a newer ship, but it’s still a fact. It was cleaner and better laid out. It seemed like the crew generally were happier. The gym was three times larger. However, we will look back on this cruise fondly and all the small annoyances will go away with time. I just feel that when you are paying thousands of dollars per person for an international cruise, the things I’ve pointed out in this review should be addressed. Read Less
5 Helpful Votes
Sail Date: April 2017
We booked with a travel agent that included precruise and postures tours, airfare and transfers. The entire experience was excellent. Embarkation ran smoothly. We did private tours which were interesting and fun and we met some wonderful ... Read More
We booked with a travel agent that included precruise and postures tours, airfare and transfers. The entire experience was excellent. Embarkation ran smoothly. We did private tours which were interesting and fun and we met some wonderful people. The ships staff were so friendly and spoke to us always as we passed by including those cleaning the common areas. The Captains Club manager,Rati, was amazing and very helpful. The cocktail waiters in the Reflection lounge were very efficient. Our room steward was superb and over and above helpful and no request was delayed or unmet. The entertainment was mixed and not all was to our liking but tribute shows are not our cup of tea. The two women musicians, violin and guitar ( can't remember their name) were wonderful. In all fairness, with all the different people on board it is impossible to meet everyone's tastes. The food in the MDR was excellent every night. I would say we were very pleased with our experience on the Constellation. Read Less
8 Helpful Votes
Sail Date: January 2017
We choose this cruise to see India. The ship is very tied and rusting , worn carpet , wooden seats in the dinning room with joints coming apart. The crew do try very hard and give u 110% in effort. The entertainment director is getting ... Read More
We choose this cruise to see India. The ship is very tied and rusting , worn carpet , wooden seats in the dinning room with joints coming apart. The crew do try very hard and give u 110% in effort. The entertainment director is getting away with being payed for sitting on his backside all day. the onboard day time entertainment was non exsistant compared to other cruise lines.There was more entertainment to be found in the casino than over the whole of the boat. The nightly shows in the theatre where great if u where in a nursing home and had not seen any entertainment for a while, really who do they think they are giving us a acrobat show which a 11 year old could perform. Every night at dinner it was a toss of a coin to see if ur drink order would arrive in 30 minutes or under or would arrive at all. The cabin steward did a fantastic job and congratulations to him cabin 9131. The food was the same day in and day out, the quality of food okay but not outstanding. When u travel aqua class and have your own designated dinning room u don't expect to have to wait up to 3/4 hour for a table.The cruise would have been excellent if I had traveled in a inside room, but having table for aquas class I was very disappointed and will never cruise with celebrity again. No one even wants to listen on board when u are offering constructive criticism. Felt very let down and ripped off. Read Less
3 Helpful Votes
Sail Date: January 2017
Let me start by saying we love Celebrity and have cruised with them over 20 times. Yes things have changed over the years but the company must move with the times and keep up to date with their offering especially when there is a muti ... Read More
Let me start by saying we love Celebrity and have cruised with them over 20 times. Yes things have changed over the years but the company must move with the times and keep up to date with their offering especially when there is a muti national clientele like on this cruise. We embarked around 11-00. The signage wasn't as good as it is at many other ports, and there was a long line putting their hand luggage through the scanner. Other people were coming off coaches and being directed differently to add to the confusion. Once we got to the right desk embarkation was slick. My daughter was in a wheelchair for boarding and along with others in wheelchairs trying to access an elevator on board. We were surprised to see other able bodied passengers pushing past the wheelchairs to access the elevators. We used the stairs and met our daughter in Michaels. Megan was a gracious host and quickly resolved our questions. The bar staff in Michaels were also very accommodating obtaining our favourite drinks for us. Luminae was as always a fabulous relaxed atmosphere with great Matre'D Taskim, Sommellier Dragana and all of the wait staff doing a great job. On every cruise their are some things we try which we haven't tried before, and others we aren't as thrilled with. On the plus side the silent disco was fantastic, great fun. The movie on the pool deck with headphones so no one else was disturbed was also a good innovation for night time entertainment....shame no bar service! The live music in the bars was also very good. In particular the classical duo played very well and were wonderful to listen to. Please Celebrity keep a wide range of live music on board to suit all tastes. We used to love the production shows but this time they were disappointing. A mish mash of popular songs with little to link them, the pantomime show being particularly odd with parodies of gay people I found distasteful. The Beatles tribute and the Musicals singer (sorry cant recall his name ) were particularly good. We decided to try the adult late night game shows this cruise. I don't think we'll be doing it again. They were just cheap and smutty....Not modern luxury celebrity more like a race to the slime! The ship was in good shape and the Martini bar was the liveliest venue. The bar staff were fantastic. Rhory was great and we went to a mixology class with him where we had a great time. We were taken to dinner in the Tuscan by Sinisa Micetic(Guest relations manager) and Oswald Harbrecht (food and beverage manager). The food and service in the Tuscan was just excellent. Our stateroom was well maintained. The shower door was a little heavy to open but otherwise we were very well looked after by Nash and Maxime. We loved all the ports on this trip which offered a variety of things to see and do. For us, having visited Dubai previously our stay was a little long. Maybe a couple of other ports would enhance this cruise, although for most people the sunshine was enough! At each port there were lots of options for taxis and tours. We used sunshine tours Oman and local taxis elsewhere. Read Less
3 Helpful Votes
Sail Date: January 2017
Prior to the embarking the cruise we arrived in Abu Dhabi a few days in advance to beat jet lag (long flight from Canada). We stayed at the Southern Sun Abu Dhabi, and loved it. Great hotel for a reasonable price in a good location. We ... Read More
Prior to the embarking the cruise we arrived in Abu Dhabi a few days in advance to beat jet lag (long flight from Canada). We stayed at the Southern Sun Abu Dhabi, and loved it. Great hotel for a reasonable price in a good location. We were also quite surprised at how much we loved Abu Dhabi in general, and in particular how green it is (I guess that's what happens when you use 250 MILLION gallons of water a day just to keep the city green). No sign of the desert unless you look for it. Embarkation was the best we've ever experienced at any port world-wide. Great terminal building and super smooth process. We guess from the time we got out of the taxi, it was only 15 minutes until we were on the ship. Fast, friendly and efficient process. For context, my wife and I are 47 and 46 years old, and unfortunately due to a progressively debilitating disease my wife now requires a small mobility scooter (yay Travel Scoot!), and therefore we were in an accessible deluxe veranda cabin (category 2A). She also maintains a strict diet to try and moderate the disease and that requires no gluten, dairy or egg. So a lot of my remarks and comments will have an accessibility component and will may also mention food as it relates to these dietary restrictions. As with all Celebrity cruises we've been on (see my signature), the staterooms were not ready until roughly 1:30 PM, so we relaxed on deck in the sun. On that note, the weather on this cruise was nothing short of spectacular. Sunny, calm and NO clouds every single day with temperatures around 27*C (80*F for Americans), although there was fog/haze a couple times. Prior to going to our room we went for lunch in the buffet, which was a big disappointment compared to the Solstice class ships were are used to with Celebrity. It is the more traditional style buffet, with food on two sides of the ship arranged in a long single line, along with an area at the back of the ship. It is not too intuitively laid out, and makes it difficult to see what is available without taking a complete tour all the way around both sides. For those with mobility issues, this is problematic. It also lends itself to feeling more crowded than the Solstice class buffet design. Combine this with a more crowded feeling tables area and less tables outside on the back deck, and the buffet area was not our favourite [albeit still better than the Carnival cruise we were on]. The food however, was very satisfactory, and they were more than happy to cook something especially for my wife if she couldn't have things on the actual buffet. Our stateroom, being accessible, was huge. We figure it is similarly sized to a suite or much higher category room. However, not having automatic door openers was extremely disappointing and lead to less independence for my wife. The stateroom itself, while showing some wear was nice, although the mattresses could use replacement. The balcony was also huge with a nice ramp to access it. As for public rooms, we liked some and disliked others. The main lounge on deck 4 was fantastic and we had drinks in it almost every night before dinner (and listened to the Joe and Liv Duo, who were fantastic). Similarly Cellar Masters was excellent, and actually better than on Solstice class ships, however we only had drinks there once as the string duo would lull you to sleep. We also loved the martini bar, but it was so small it was difficult to get a table to enjoy a drink. Cafe al Bacio was consistently busy and very well done. Sushi on Five was beautiful....but empty! Accessibility inside the ship was generally OK, but the doors were a huge issue. Instead of automated doors, like on the Solstice class ships, they were typically the older style push/pull doors....and heavy! This was also true for accessing the exterior decks, and that was difficult. For older people they had a really hard time opening some of the doors even when the ship was stationary. Similarly, the public restrooms did not have automated door openers and were very poorly designed inside (but very clean). Very unfortunate design for accessibility purposes, some of which should have been rectified in dry dock but were not. I'll devote a separate paragraph to the pool areas. While decent they were wholly inaccessible. This meant my wife couldn't enjoy lounging in the water or walking in it. There were stairs to get up to the pool level in the solarium, then stairs to go down into the water. Similarly the main outdoor pool had many needless stairs. This is simply a function of older design, however. New ship designs are eliminating such needless design features. Both pools were a bit smaller but very well used, but personally I didn't enjoy the solarium pool area at all (too small). The Aqua Spa cafe in the solarium is in an odd location and makes it more of an after-thought and hard to remember when thinking of food options. The hot tubs were nice and very well used, with cooler than normal water which meant you could stay in them for a long time and enjoy the sun. The itinerary was excellent: Abu Dhabi, UAE - 2 days Muscat, Oman - 2 days Khasab, Oman Dubai, UAE - 3 day All ports were very, very good, but Dubai is literally another world. Makes most similar things in the US seem small, older and inconsequential. You have to see it to understand what I mean. One surprising fact about the fellow passengers wasn't the vast array of nationalities on board, but the complete lack of Americans. Typically cruises anywhere in the world are populated by a tremendous number of Americans. Not this one! Had to really look to find any. I guess Donald Trump's rhetoric and lies about being unsafe in the Middle East must be resonating with most back home (and yes, that was a political comment). I should also clarify that not once on the entire trip did we feel the least bit unsafe. Quite the contrary, and the people in each of the countries were fantastically nice and helpful. You quickly learn in travel that a smile is a universal language. On to the food. We didn't try the specialty restaurants on this ship, as we've done Tuscan Grille, Murano, Qsine and Silk Harvest many times each on other cruises (and the cover charge is getting outrageous at $45 US and $50 US). Ocean Liners looked very nice though, and its menu was similar to Murano. Tuscan Grille had the new menu and a nice top level location. The San Marco main dining room was quite good. As is typical there were hits and misses, but in general it was very good. The service was fantastic, as usual. We actually liked the look and feel of the MDR better than on the Solstice class ships, as it was less crowded and felt quite upscale. Room service was OK, but they have limited the free menu so much in recent years it's becoming an afterthought. We did however order continental breakfasts from room service many days just to avoid the buffet disaster, and with the perfect weather it was great to eat on the balcony. Debarkation was as easy and effortless as embarkation. However, with a late flight to Singapore, we decided to take the offer to stay on board until 3 PM and use all the facilities. What a great idea by Celebrity!!! We still had to be out of our staterooms by 7:00 AM (yes, you read that right), as the ship docked at 5:00 AM but we simply went for breakfast and then went and laid by the pool. At 9:30 AM we were escorted off the ship, then given a visitor badge and whisked back onboard. Off to the pool again. Great way to spend a day compared to booking a day room at a hotel and having to deal with luggage and taxis multiple times. Overall, to conclude, we liked the cruise itself and loved the itinerary BUT would probably not sail on a Millenium class ship again (at least until they get some of the accessibility challenges resolved). Read Less
3 Helpful Votes
Sail Date: January 2017
We went with our son and daughterinlaw who have been on 5 other Celebrity cruises and this was our second one My wife had an aacident 2 days before we were due to sail, which ment she was in a wheel chair on the cruise. This was not ... Read More
We went with our son and daughterinlaw who have been on 5 other Celebrity cruises and this was our second one My wife had an aacident 2 days before we were due to sail, which ment she was in a wheel chair on the cruise. This was not a problem any on off the ship, All staff went out off their way to assist, without having to ask. When we were either getting on of the ship, staff always insisted they push the wheelchair. We could have not asked for anything more We dined at table 159 every night the waiters were fantastic, using the wheel chair didn't cause a problem. They were so good to us helping my wife to get out / in the wheelchair and placing the chair in a safe place. Their recommendations of the meals was excellent choice Staff in the ladies toilets were excellent helping my wife in the toilets, there was only one problem that if a member of staff was not present then I had to push my wife into the toilet (not very nice for me pushing my wife into the ladies toilet) Please consider making disabled only toilets available throughout all your ships This was our second cruise and once again the ship was spotless never any rubbish could. Been anywhere, not even a spot of dust or any finger prints could be seen. Staff were always about their cleaning duties. Safety drills were taking place when we were in Port Generally speaking what fantastic company Celebrity Cruises are to keep such a high standard on the 2ships We have been on, look forward to our next cruisein 2018 Read Less
Sail Date: November 2016
This was a maiden voyage for Celebrity for these destinations. The cruise started in Abu Dhabi with 2 days in Dubai, 4 sea days, New Mangalore, Goa, Mumbai, 2 sea days, Oman, Abu Dhabi. Dubai is a fascinating city with awesome ... Read More
This was a maiden voyage for Celebrity for these destinations. The cruise started in Abu Dhabi with 2 days in Dubai, 4 sea days, New Mangalore, Goa, Mumbai, 2 sea days, Oman, Abu Dhabi. Dubai is a fascinating city with awesome architecture. This would have been a five star review except for the port of New Mangalore which was a complete bust. We were told that this port will be removed from future cruises. At least Celebrity learned from this experience and, after all, it was a maiden voyage. I hope the person who arranged this port doesn't get fired. The ports of Goa and Bombay were OK but nothing special. We really needed longer times in both for a better experience. Hopefully dropping New Mangalore will provide an additional day in Bombay. We were unable to get into Oman because of high winds. Cudos to the captain for keeping us safe...no heroics. However, we then beelined for Abu Dhabi when most passengers would rather have taken a leisurely sail instead. We arrived early in the afternoon at the port of AD but were unable to disembark to explore, much to the chagrin of everyone. The Aqua Class balcony was great and Blu restaurant was excellent as usual. We also did the Chef's dinner for $120.00 which is our favorite activity and never disappoints. Room steward and waiters were spot on the entire cruise. Entertainment was excellent also. Read Less
Sail Date: October 2016
chose this for Israel. The accessible cabin and balcony was better than expecting although having a quick look at cabins in the same grade they did look small. MDR not enough choice on menu for 12 days would have been acceptable on 4 ... Read More
chose this for Israel. The accessible cabin and balcony was better than expecting although having a quick look at cabins in the same grade they did look small. MDR not enough choice on menu for 12 days would have been acceptable on 4 day cruise. Service was very slow. Only had 4 sea days so daytime entertainment should have been easy instead of non existent.Can only hope this is a fault of this ship and not throughout the fleet because of new company policy. Only the second cruise with Celebrity but must say had it been the first we would not go back for the second. The embarkation and disembark was very well organised so they have that in their favour Didn't use shore excursions but did hear mixed reviews. Now formal has been taken over by Chic it may have been better to at least insist on smart dress based on the first person I saw who looked like he was wearing work clothes which hadn't been washed for at least 4 weeks. Read Less
4 Helpful Votes
Sail Date: September 2016
Wonderful cruise, excellent friendly staff, fantastic entertainment , great cruise director in Richard Spacey.. Good food. The staff all remembered your name wherever you went on the ship, always smiling and very very friendly. ... Read More
Wonderful cruise, excellent friendly staff, fantastic entertainment , great cruise director in Richard Spacey.. Good food. The staff all remembered your name wherever you went on the ship, always smiling and very very friendly. Entertainment was the best ever, acapella group called We3 were amazing. Jane curry female vocalist and comedian got standing ovation on both evenings. Ju.ian smith, saxophonist from britains got talent was fantastic. Husband loved the hypnotist, but not my thing. And one of the house bands joe and Olivia were just great, bought their cd too. Richard spacey , cruise director was friendly and very very funny. We didn't really enjoy he MDR as we were always sitting in the traffic lanes and felt uncomfortable, nothing to do with quality of food though. We enjoyed the ocean view cafe though, always a good selection and always hot and fresh. The ship is very clean and comfortable, but it does need a refurb soon, nothing to upset you, just the odd scuffs and scratches here and there. Done 22 cruises and this is definaetly in our top 3. Read Less
11 Helpful Votes
Sail Date: May 2016
We've sailed on Celebrity's other ships a few times now. Always enjoyable. First time on 'Connie'. Beautiful places visited. Fantastic butler for our Sky Suite. Likewise stateroom attendant, and everyone in the ... Read More
We've sailed on Celebrity's other ships a few times now. Always enjoyable. First time on 'Connie'. Beautiful places visited. Fantastic butler for our Sky Suite. Likewise stateroom attendant, and everyone in the suite restaurant and in the suite lounge. But there were a few hiccups. Celebrity were very good at apologising, and we appreciated that. It was nevertheless odd to be turned away from suite-class embarkation, being told that we didn't count as suite class, so had to queue with everyone else. A mistake, but not a good one. It was also a bit of a situation in the Oceanview Café. This has been a real treasure on other ships in the fleet. Here, we did all we could to avoid it. Unfriendly staff who pretended people didn't exist. Awful food choice. I know it's only a 'quick bite' experience, not a main restaurant - but it was so noticeable as a difference. As someone who has to avoid particular ingredients because of illness, it was a nightmare to find anything to eat up there. That wasn't the case on other ships. Connie also could really do with her refit for 2017. Although our own room and balcony was lovely, there were signs of wear and tear in areas. As a disabled passenger (autistic), the information on board was very good and I felt comfortable not having to ask for extra assistance. So, we loved the suite experience. But agree with some others that it'd be easy to make this a five star experience all round. Read Less
5 Helpful Votes
Sail Date: April 2016
We love transatlantic cruising. Only having to fly one way is a big plus and cruising this way is usually cheaper than flying. You can't eat, drink and be pampered on an 8 hour flight! We chose this cruise because we wanted to ... Read More
We love transatlantic cruising. Only having to fly one way is a big plus and cruising this way is usually cheaper than flying. You can't eat, drink and be pampered on an 8 hour flight! We chose this cruise because we wanted to spend some time in southern Italy post cruise. We had previously been on another Celebrity transatlantic 6 months earlier (see my Silhouette review) that was not very good so we did not have high hopes for this one but since we were using the ship primarily as transportation and not as a vacation this was ok. Well we were pleasantly surprised as we had an excellent cruise albeit not without a few issues. Embarkation in Fort Lauderdale was quick and easy surprisingly! Firstly, the food was GREAT. Our last TA it was TERRIBLE. Almost every dinner was excellent. We used room service and did not eat in the MDR. This did not detract from the experience as every day the food was delivered promptly and hot. We ate off the MDR menu. The salads. however were always terrible. The breakfast buffet was good and lunch was hit or miss. The sushi at dinner was the best I have ever seen on a ship. It will be a shame to lose this if Celebrity chooses to convert all the Bistro on 5's to sushi restaurants. The Bistro on this cruise was a disappointment. The menu had changed since our last cruise and ALL our favorites were gone. Entertainment was plentiful but quality-wise was mediocre. BUT that is my taste. The comedian had a good show and bad, the production shows were just ok. There was something going on every night which was a good thing. Despite the bad weather the ship was very smooth even on the day we had 17' waves. The size and layout of the ship are very nice indeed. The crew was mostly happy, helpful and very friendly. It really does start at the top. The captain was nothing but cordial and jovial every time I saw him. I liked the three ports we stopped at. Madeira, Gibraltar and Cartegena. I did not participate in any ship excursion. The issues I had: We had a bad smell in the bathroom and on the floor near us that made my eyes water but it was resolved quickly along with an A/C issue. Our safe broke the first day and it took 3 trips by a mechanic to fix it but in the end it was no big deal. There were no free in room movies like our cruise had - all were $12.95. This was a disappointment. The background music on open decks and in public rooms was the WORST music I have ever heard. Mostly covers performed horribly and WAY TOO LOUD - this was supposed to be background music! Whoever's job it was the pick the music should have been made to walk the plank. It WAS that bad 99% of the time. There were days that the smoking side of deck 4 was closed due to high winds yet the jogging track on the high deck with more wind was open. There was too much maintenance on open decks; keeping them closed at inconvenient times. My pants one day were ruined by a solution that was being used to clean deck chairs. The actual deck and chair became stained as well. I brought this to the attention of guest relations and they actually credited me for most of the cost of the pants without an argument. This was greatly appreciated. It paid to take pictures. The ocean spa cafe charged $6 for a smoothie of mixed fruit that was free to eat. I thought this was absurd. Their breakfast offerings were good though. We liked the Reflection lounge on deck 11 but they closed it an absurd amount of times for private functions. One bad moment we had was when the Captain's club rep knocked my wife down in a rush to get people out of the lounge for one such function. Ultimately he found us, embarrassed; apologized a thousand times, sent us wine, chocolate covered strawberries and a free dinner at the Bistro. I was really angry at first but he did make it right. He was extremely nice to us the remainder of the cruise (as he should have been) There is no excuse for what happened. EVER! Yes this seems like a lot of complaints but all I am trying to do here is give you an idea of what the cruise was like and hopefully someone from Celebrity will take note of the issues we had. We had a great time and this ship and its' crew have restored my faith in Celebrity and we did book another cruise while on board. We now have two future cruises to look forward to. The last thing I would like to talk about is how this ship is extremely UNFRIENDLY to people with mobility issues. Too many raised thresholds and no buttons to push to open doors to the cabin or to get outside. A person with a mobility problem simply cannot take a cruise on this ship alone. This problem really really should be addressed the next time the ship is in dry dock. Disembarkation in CIvitavecchia was excellent although the buses to get to the port exit are also extremely unfriendly to people with mobility issues. This should also be addressed at some point. Again, I loved this cruise. The food and crew far exceeded our expectations. All the issues we had were resolved in a timely manner and in no way detracted from the overall experience. Read Less
1 Helpful Vote
Sail Date: December 2015
Summary: This is a very nice upscale cruise ship. BUT I had heard a lot of hype about how good Celebrity was and the reality didn't live up to the hype. There are other Cruise Lines which are superior to at least this one ... Read More
Summary: This is a very nice upscale cruise ship. BUT I had heard a lot of hype about how good Celebrity was and the reality didn't live up to the hype. There are other Cruise Lines which are superior to at least this one experience. However, it's a cruise - what could be bad? In what follows I don't want to sound too negative, but there were alot of issues Pros: - Food quality tended to be very good. - Breakfast served before 10AM included excellent waffles, french toast, and pancakes. - Entertainment was very good. - Ship was clean for the most part and the staff tended to be very friendly. Cons: - Embarkation was a mess. The ship left port at 4:00PM with a life boat drill scheduled for 3:15PM, and they didn't start embarkation until 12:00. The welcome aboard lunch buffet shut down at 2:30PM. The result was that many in our party did not make it on board in time for lunch. - When we got on board the ship at 1:30PM, the cabins were not ready. - One person's luggage went missing. It didn't show up until after dinner on the first evening. - One of the cabins had electrical problems. - One of the cabins had mold in the bathroom. - The cabins are some of the smallest I have ever seen on a cruise ship, and we have done extensive cruising. My wife has a small handicapped travel scooter, and we had difficulty getting it in the cabin. Once in it blocked the entrance and the bathroom. There was no way to store it. - We had a large party (12 people) with 6 cabins. The first night we were not seated together because they got the reservation mixed up. - Breakfast ended at 10AM promptly. There was an extended breakfast until 11:30AM, but it lacked several items. - Lunch was from 12:00 to 2:30PM. After that food service was shut down except for the hamburger and hot dog grill outside (nothing special), pizza inside (mediocre), and ice cream (very good). - Selection of food choices was limited. There were about 20% fewer items on the menus than I had seen on other cruise lines. There was a single vegetarian selection each night. - No lobster or filet mignon on the dinner menu. The dinner menu did have prime rib one night and rack of lamb another. - The breakfast at the buffet was missing several items. Although there is a poached egg station, they overcook the eggs so you end up with hard-boiled eggs benedict. There were no breakfast sandwiches. There is no tea or coffee service at the tables, you had to get it yourself. - There is an upcharge for almost everything. Besides the now common "specialty" restaurants, there is an upcharge for things like many room service items. They wanted $4.50 for a glass of orange juice, although other juices, tea, lemonade, and coffee are available for no additional charge. If you bought the liquor or the soda package, you have to upcharge to "premium" for items like smoothies. Movies in the cabin are pay per view (about $6). Read Less
Sail Date: February 2015
Our first time on Celebrity and I'm concerned about inconsistency. My impression is Celebrity is suppose to be a a higher end cruise line and my first experience over all was good. - Let me start with embarkation, we parked at the ... Read More
Our first time on Celebrity and I'm concerned about inconsistency. My impression is Celebrity is suppose to be a a higher end cruise line and my first experience over all was good. - Let me start with embarkation, we parked at the pier in the open air lot about 1pm and it filled fast however there is a parking garage near by but I don't know how convenient it is. Friends traveling with us had to park far out in the same lot, as all the handicap spots were gone. They also had a terrible time finding someone to help them curb side (Port Everglades). Security was fine, the line moved reasonable and some how we lucked out for our deck line was short and we were on the ship quickly. The clogging in the main atrium was bad, so, know where your room is and go in that direction down the halls at either end of the atrium to another set of elevators after entering the ship. We carried on our 2 bags which worked out really well; didn't have to wait for them to be delivered. - The Martini bar was the loudest and liveliest. We thought the Reflections bar at the top of the ship was under used for such a nice venue. It's a great spot on port days to have quiet time and look out over things. Rendezvous was where we ended up most of the time as we followed some good bands; dancing was fun and you could still find a quaint spot to visit and still hear the music. The casino was clean and no smoke smell. Usually when we pass through on other ships, it's just terrible. The theater was nice and comfortable with small tables for drinks. Entertainment was awesome! There was really only one show we could have missed but it was still good. The ship is nice over all. The Captain (Tasos) was fantastic. I've never been on a ship that had a captain that was so active with the crew and passengers. He took part in games, shows, etc. and was funny. As was his Cruise Director. - The inconsistency comes with a lot of small things, things that other cruise lines (Disney, Princess & RCCL) are doing and frankly I would expect Celebrity to do. We went to Ocean Liners for dinner (a $50 pp up charge). We stood at the podium for almost 10 minutes before anyone came. We asked if they were busy and they said "yes, very"; the restaurant was only 3/4 full. At our table we waited another 10 minutes before anyone came around for drinks and when they did, they seemed put out because we asked to put the lid back on our fizzy water so not to go flat. Napkins, a good restaurant will see what color you are wearing and give you either a black or white napkin so not to leave any fibers on your clothes. We had to ask for more bread. My surf and turf was delivered wrong; I had to take the steak from another person's plate myself to switch for the correct one and the lobster was over cooked. We had better service in the main dining room. In a lot of the bars it was hard to get drinks or even seconds. We are going to give Celebrity another try on this ship again for a trans Atlantic 2 week cruise in April; I'll come back with another review. Read Less
Sail Date: April 2014
Sailing Date of April 19, 2014  We have just returned from a lovely 5 day cruise on Celebrity's Constellation. We are seasoned cruisers – this being our 45th or so cruise (I have lost count). This was our 10th cruise with ... Read More
Sailing Date of April 19, 2014  We have just returned from a lovely 5 day cruise on Celebrity's Constellation. We are seasoned cruisers – this being our 45th or so cruise (I have lost count). This was our 10th cruise with Celebrity. We began cruising in 1987 while living in Chicago. We continued to cruise and more often when we lived in Naples, FL from 1994 to 2004 and then once a year when we moved back to Chicago in 2004 until finally moving back to the Stuart Florida area in 2009. We now try to cruise 3-4 times a year. Being so close to the ports makes it easy. This was a last minute cruise, booked 10 days prior to sailing. We had been on the Millenium in 2002, but not on an M Class ship since they remodeled them. We booked an inside guarantee (which is what we usually do) and were in Cabin 2096 on Deck 2. This is the lowest passenger deck and worked out well. We were midway between the aft and forward elevators and stairs and the location was very convenient. The cabin was a typical Celebrity inside cabin – we always have the beds in a twin configuration – it gives us more room – and there was plenty of storage for a 5 night cruise or longer. Our cabin stewardess, Amy, was fairly good – but not as attentive as she might have been. We don't spend a lot of time in the cabin – so we really didn't need anything special other than the robes that are provided. The itinerary was Key West and Cozumel with the remaining days at sea. We left Port Everglades around 5pm and sailed directly to Key West. We were there on Easter Sunday – everything was pretty much open. It was a beautiful day and we were the only ship in town. We got off the ship and went to a restaurant that is a favorite of ours – the Conch Republic Seafood Company – which is located at the end of Front St at Green St and on the water. We enjoyed a wonderful lunch and then slowly made our way back to the ship. We were in Key West from 7am to 6pm – allowing plenty of time for those taking tours or just sightseeing. That night was the only formal night of the cruise. Most people were dressed very nicely. I can tell you, however, that the dining room dress code is NOT strictly enforced. It is posted, but not enforced. This was true for the whole cruise. We requested late seating dining with a table for two. Our request was granted and we had table 336 on deck 4 in the San Marco dining room. Our waiter Leeford and his assistant Liutcia were excellent as was the food. We ate every meal that we could in the dining room – all breakfasts, lunch when offered, and all dinners. Lunch was not offered in the dining room on the days we were in port – only on sea days and the last sea day, lunch was offered in Ocean Liners (for a fee). There were many venues for food. The San Marco is the main restaurant. The Oceanview cafe is the buffet restaurant and had much to offer. There is a grill for hamburgers and the like and a pizza area as well as sushi from 5:30 pm on. There is Blu for Aqua Class guests, the Spa Cafe in the Aqua spa with healthy selections, Cafe al Bacio and the Gelateria for coffee, sweets and gelato. The Bistro on Five for soups, salads and crepes ($5.00 fee), and Ocean Liners ($45) and the Tuscan Grille ($35) an Italian Steakhouse. We did not eat at any of the alternate restaurants – we did use the Oceanview cafe from time to time and we had sushi and pizza in the late afternoon. All very good-I do prefer the pizza from Princess, though. All in all, the food was excellent. There were plenty of things to do on sea days – we are readers and brought books along – so we were always busy – and people watching is fun as well. The casino was always busy (non-smoking). The White Magic show was so good – don't miss it – the illusionist is amazing as is the contortionist. We have seen most of the production shows in the past and they were of no interest to us. We had read prior to sailing that the volume of the music, both on the pool deck and inside around the Martini Bar were loud – well that is true – if you like that kind of music, you will love it – we didn't care for it and avoided the pool deck when they were performing out there. The guitarist at the Sunset Bar was great to listen to – late afternoon - In Cozumel, we did not leave the ship and just enjoyed being on board. It was delightful. The whole cruise the weather was just delightful. Couldn't have asked for better. We met lots of nice people and had fun visiting with them. Debarkation was quick and easy. We had asked for an early off as we park in the Park N Fly lot adjacent to Port Everglades. We were off the ship right before 8am and on the shuttle and then in our car by 8:30am. It is an hour and a half ride home – so we were home before 10:30am, picked up our dog and came home and unpacked. We really enjoyed this cruise – this is the second 5 day we have done in all of our cruising and we have found that they are great for a “disconnect” from the world. If you have questions or want to see the photos I took, please e-mail me at melkaz1758@gmail.com. We give this cruise a 10!!!   Read Less
Sail Date: January 2014
My husband and I took our first cruise to celebrate our 25th wedding anniversary on board the Celebrity Constellation. The ship is beautiful and very well maintained. We found it very easy to get around the ship even with the fact that I ... Read More
My husband and I took our first cruise to celebrate our 25th wedding anniversary on board the Celebrity Constellation. The ship is beautiful and very well maintained. We found it very easy to get around the ship even with the fact that I need to walk with crutches. Everyone on the crew were friendly, polite and very helpful. The Master of the ship, Captain Tasos Kafetzis, is delightfully congenial and is an absolute presence on the ship. We will sail with him anytime. There are activities for everyone to enjoy. I can't wait to go back when I have full use of my leg to take part in the numerous fitness related activities (Zumba, Yoga and dance). We made full use of the pools, hot tubs and Thalassotherapy Pool, perfect for arthritic or painful joints. We briefly visited the Casino and did not make it into the Library. Service was excellent everywhere on the ship. When we needed answers to our many questions, guest relations was most helpful and we found all crew members to be very kind and helpful. Our port and shore excursions were very enjoyable. Cozumel: A suggestion if you go to the Coba Ruins, arrange for a wheelchair from the ship to the ferry before you leave the ship if you have any difficulty walking and they were there waiting for us on our return. Then there is a fair amount of walking over rough terrain from the ferry to the bus that takes you to the ruins and a little more walking on rough terrain at the ruins to get to the bike taxi. Do take advantage of the bike taxi, at a very reasonable $12 if you have any trouble walking. It is a wonderfully interesting and informative excursion even with the long travel to get there. Key West: Take the trolley tour of the island, stop where you want. Our Ocean View cabin was very comfortable and well maintained by our steward, Robin. We asked him for ice the first night so I could use it in an icepack for my ankle and he saw to it that I had ice available twice a day. Any request and he was right on top of it. When we returned from our early breakfast our bed was already made and room was clean and fresh with fresh towels in the bathroom. We passed him in the hall frequently and he always had a smile and friendly greeting for us. In the evenings, we always dined in the San Marco and we had the most amiable and magnificent waitstaff. Danny, Adriana, Ahmed and Diana were most attentive, polite and helpful in their friendly and caring manner. They even presented us with a beautifully crafted Tiramisu and chocolate cake for our anniversary from them. We enjoyed delicious and beautifully presented dishes every evening. We set ourselves with an early reservation and never had a problem sitting at our table or receiving our food on time. It was always perfect temperature and perfectly timed to our table. Our dining companions enjoyed the same wonderful service. We opted for the Classic Premium Non-Alcoholic drink package which was perfect for us. I usually had a glass of wine and my husband had a mixed drink each evening which we paid for separately and this was perfect for us. We enjoyed a daily visit to Cafe Al Bacio for Espresso, Cafe Mocha or the Iglu, a wonderful frozen concoction of espresso and gelato. Breakfast and lunch was usually at the Oceanview Cafe where you could find just about anything you could imagine from a very tasty buffet. For lunch at the outdoor grill occasionally a hot dog or delicious hamburger. We did take part in Karaoke in the Reflections Lounge and found the stage shows in the Celebrity Theater to be wonderfully entertaining with some very talented singers, musicians and dancers. White Magic Illusion and Contortionist show was absolutely fabulous and if Celebrity should offer the Liar's Club on your cruise, DO NOT MISS SEEING THIS! It was hilarious! Music everywhere on the ship or some areas were blissfully quiet go where it suits you. Embarkation and disembarkation was extremely easy for me and well done by Celebrity. In Summary: I am looking forward to our next cruise on Celebrity Constellation. They have sold me! This is my choice for vacation from now on!   Read Less
1 Helpful Vote
Sail Date: November 2012
I'll start at the beginning because that is a very good place to start. We had originally booked a transatlantic on Celebrity Equinox for November 25 but we had to scuttle those plans thanks to a condition I contracted called Charcot ... Read More
I'll start at the beginning because that is a very good place to start. We had originally booked a transatlantic on Celebrity Equinox for November 25 but we had to scuttle those plans thanks to a condition I contracted called Charcot Foot which resulted in four months in a cast and the prospect of life in a wheelchair. In mid-October I was given the good news that I could walk very limited steps and my orthopedic surgeon saw no reason that we couldn't get away for a little r&r while between medical appointments. That very evening we were scouring the websites to find a crossing that would fit into our timeframes. We ended up with our favourite line, Celebrity, and Concierge Class accommodation on the Connie that was less in money than a normal verandah. Ever conscious of the dollars being spent so close to Christmas, we found a most reasonable airfare with Icelandair and, a month later, we were on our way! I won't go into the trials of travelling with a wheelchair. For those impressions please visit the home page of www.barrier-freecruising.com. We arrived at Heathrow following a fourteen hour journey from Toronto to Boston to Reykjavik to London. Kind of long but, at $520pp, I'm not complaining. Because of a tight arrival time, and our luggage plus a wheelchair, I decided to surprise Barb by renting a car and driver for the trip to Southampton. He met us in the baggage area, loaded our cases and chair and soon we were on our way. We only made one stop during the ninety minute drive and our driver pointed out some of the landmarks along the way. There was a delay boarding the ship due to a shortage of ship's crew assigned to assist some of the special needs passengers but, despite this, the entire time spent from cab to shipboard was no more than thirty minutes. Having crossed the Atlantic the other direction in spring on Celebrity Eclipse, it was hard not to start comparing the two ship styles right away. The first was the Seaside Cafe where we went to get a nibble or three while waiting for the cabins to be prepared. I will mention right at the start that Constellation was still undergoing a strict health regime due to an outbreak of Norovirus on an earlier November outing. For the first five days of our cruise all food handling was done by the Celebrity staff right down to putting salt and pepper on your food in the dining room. It meant for slower lines in the cafe but Barb and I appreciated the situation and the ship's most cautious response. Some people actually enjoyed the additional pampering. Back to the Seaside Cafe. I immediately missed the 'food islands' concept on Eclipse and the other solstice ships. There was nothing wrong with the food. It was completely up to Celebrity standards but I think the idea of the separate serving areas makes for a much quicker flow from chaffing dish to tray to table to tummy. I did like the way some of the eating areas by the windows actually jutted over the sea and you could look down to the ocean below. We made our way to the cabin when it was announced they were ready. Celebrity advertises that Concierge Class includes fresh flowers, fruit and savouries in the room as well as upgraded bed linens, bath robes and a 'pillow menu'. The room itself appeared smaller than the same category on Eclipse but, according to the ships' deck plans, they are almost the same size. Could be the layout. Past CC reviews have referred to stains and other signs of age in their staterooms. I looked but I didn't see anything worth mentioning. I should state that we booked a C1 and not an accessible AC since these sell out very quickly due to the limited number available. I was able to fold the wheelchair and hobble around between bed and bath and Saline, our room steward, rustled up a shower stool for me. I get to try the AC category when Barb, her wheelchair-bound daughter and I re-board Eclipse again to head back across the pond in spring. Something was very wrong in the dining room on the first two nights. Orders were mixed up and, worst of all, on the second night out we waited almost an hour for our appetizers and another hour plus for our entrees to arrive. We, and the others at the table, were very upset by this and let Customer Service know. We learned a week into the cruise that our wait team had originally been assigned to five tables and not just the two that they would normally serve. We were further upset that no proper apology was made by the maitre d' and, in fact, he never once approached our table during the entire cruise. It appeared that he delegated his assistant maitre d' to deal with the complainers. The food was Celebrity good and we felt that, on Constellation, the portions were actually bigger than on Eclipse. We didn't try any of the specialty dining venues but the feedback from fellow travellers seemed to be all positive. Cruise Director Sue Denning and her staff seemed to have the pulse of the ocean going passengers and only missed the mark when it came to the deejays late at night. But then again, with the great food, ocean air, theatrical shows and a daytime of tours and events, who needs to stay up late anyway? The shows were some of the best I have seen at sea. The dance/singing troupe worked their hearts out and I really don't know how they did two shows a night. If one guest performer really stood out I would have to say it was Sean O'Shea. It has been a long time since I have watched such a high energy show. His sense of timing is impeccable and it was one show I hated to see come to an end. By the way, Sue and some of her entourage, including Perry Grant (like him or not) move to Eclipse later this winter and I wish she could bring that orchestra with her. As the kids say.. they are AWESOME! We did three shore excursions.. all on our own. In Le Havre we hired Patrice, a local cabbie who is proud of his town, his region and his car. We shared the cab for three hours with another passenger and drove all around the historic city and then to the stunning cliffs at Etretat. Total cost was 50Euros each with tip. In Lisbon (Lisboa) we teamed up with Johnny, a 24 year old cabbie whose family has been in the tourism business for decades and who, himself, studies tourism to obtain a degree. His English was excellent and he took the two of us through every side street of the old district, out to the Belem area, let us shop and take pictures whenever and wherever we wanted.. all for a total price of 80Euros, tip included. Our last stop was Tenerife in Spain's Canary Islands. Again we elected to do our own sightseeing and our driver was Alberto. Between his limited English and our fractured Spanish, we wound our way from Santa Cruz to Porto de la Cruz with the majestic Tede volcano dominating the scenery. He knew which stops would yield the best pictures. Altogether a nice three hours costing 80Euros. By the time we reached Tenerife the weather was already nice and warm.. for a pair of Canadians. It would take several days at sea for the southern Florida crowd to start to feel at home. How was the crossing? With only one five hour exception when we encountered some swells, it was smooth and steady as she goes. There was plenty, or little, to do during those eight days. Sherene made our visits to the shops enjoyable, the cooking demonstrations were as much fun as they were informative (maybe more), the strolling acapela group popped up everywhere and, as previously mentioned, the nighttime shows in the theatre were top notch. We didn't spend a lot of time on the upper decks by the pools or in the solarium, but instead made great use of our balcony.. me for laying back and snoozing while Barb work hard on finishing a Christmas stocking for one of her children. I fondly say that Barb cross-stitched her way across the Atlantic. We purchased our airport transfers while on the ship and disembarkation went very smoothly and soon we were at MIA waiting for our flight home. I would certainly sail on Celebrity Constellation again. Except for the usual high volume times, her elevators were never crowded, the hallways easy to negotiate (except next time I will bring a stroller.. too much carpeting for wheelchair users), the service was excellent and friendly and the food was Celebrity good. We are booked on Eclipse in the spring but, this time, in an accessible stateroom. Roll on April! Read Less
Sail Date: October 2012
Norovirus is common on cruise ships. Of more than 40 cruises taken, this was our first experience. We both contracted the virus on our second day out of Southampton, England. My wife received a shot and Imodium; I received only Imodium. ... Read More
Norovirus is common on cruise ships. Of more than 40 cruises taken, this was our first experience. We both contracted the virus on our second day out of Southampton, England. My wife received a shot and Imodium; I received only Imodium. My wife was deathly sick for twenty four hours, which she said was the worst pain she has ever encountered including child birth. I was luckier. I suffered only diarrhea, but continued with pains and upset stomach for the entire cruise. She was unable to leave her cabin until the eleventh day of the cruise, when she managed to make the 12-hour bus tour of Paris, since we had never been there and, at age 89, would probably never have another opportunity. All other land excursions were cancelled, except I managed three land excursions, including Normandy, which was the principle reason for taking this cruise. I am a World War II veteran, who served in the South Pacific, but who had lost a friend in the Normandy landing and have one friend still slightly living, who engaged in the landing and whom I had promised I would one day visit. My wife was to celebrate her 89th birthday on October 28th, which she had to do confined to her cabin. The only food she ate for nine days were steamed baked potatoes, chicken broth and white rice. All amenities were removed from our cabin, including water and water glasses, pillows, books,etc. and were never returned. She attempted the buffet once, but was unable to face any food. Have you ever heard of someone returning from a cruise six pounds lighter? Celebrity did immediately take action to retard the spread of the disease. Many passengers and crew were inflicted. Everyone was inconvenienced. No One was allowed to serve themselves from the buffet; even coffee had to be served by a gloved employee. Sanitizing devices were everywhere, with employees directing their use. Celebrity cannot be faulted for its action in trying to contain the disease. But, here ends the praise for Celebrity. Upon disembarkation, we were given a letter saying that there would be credits provided to be applied toward a future cruise. These would be provided to us through our travel agent within thirty days of departure. At the bottom of the letter was written: "Time of Isolation: 24 + 24 hours", which suggested to us that compensation would be applied accordingly. After 45 days of waiting, we called our travel agent who had heard nothing from Celebrity. While on hold on the phone, the TA called Celebrity, who told them there would be no compensation for that cruise, that the ship had been completely sanitized and there had been no illnesses. Obviously they were talking about another ship or another cruise date! Exasperated with Celebrity's lack of commitment, I wrote letters on December 11, 2012 and on December 18, 2012, which was six weeks after departing Celebrity Constellation. These were addressed and mailed to Celebrity's Corporate Guest Relations. Neither letter was acknowledged or answered. On December 24th I was able to talk to a human being at Corporate Relations, who said she could find no record of the letters. She did say that we were to be compensated for two twenty four hour confinement periods. I told her that that would be completely unacceptable and that we should be compensated with nothing less than a full replacement cruise, as we basically lost not only the major part of the cruise but also round trip airfare from Florida to England. I said I would fax to her copies of my two letters, which I begged her to read, as they contained complete justification for adequate compensation. The Fax was sent on December 24, 2012. I received no reply! But, on January 7, 2013, we received a form letter attaching two FUTURE CRUISE CERTIFICATES for $100 each toward a future cruise. I immediately wrote back to the letter's author saying that $100 each for all of the pain and suffering, loss of any long awaited European adventure and lack of food was an insult to our intelligence. Accordingly, the certificates were returned therewith. We have heard nothing further. Obviously, we shall never sail with Celebrity again! Read Less
Sail Date: October 2012
Upon arrival to the ship, all went like clockwork until we got to the buffet line. Then, it was like 1000 people hadn't eaten for a month! There was pushing, almost shoving to get to the buffet line. Welcome to your cruise! Having ... Read More
Upon arrival to the ship, all went like clockwork until we got to the buffet line. Then, it was like 1000 people hadn't eaten for a month! There was pushing, almost shoving to get to the buffet line. Welcome to your cruise! Having a walking disability, made it difficult to maneuver. Why Celebrity didn't have the restaurant open, when they knew the number of passengers boarding (at the same time)? Le Havre, Bordeaux, Bilbao our first three port's were interesting, most chose tours due to these being primarily shipping ports. (Except Bilbao) Tours were very expensive. More definition is needed for tours! Many tours were marked "moderate" were more strenuous! Who defines these? Obviously NOT a disabled person! Vigo Spain: Enjoyable tour of town. Fatima Portugal: Best deal of our cruise (although 5 hour bus ride to Fatima and back). Thoroughly enjoyed this tour, although our guide was lost for lunch. Had dinner at the Tuscan Grille (awesome). I wish I could say the same for the food at the San Marco dining room. Average at best. Loved the Poolside grill. This was a "Wine Immmersive" Cruise in yet the corkage charge was applied. Why? We purchased wine during our vineyard tours then had to open our bottle in our cabin as to not incur this obscene charge! Why wouldn't Celebrity have given a discount on corkage fee? Especially when you pay up to $199 for a wine tour. Seems like a small thing, but a liquor bill can add up very quickly. Room Steward (Matt) was terrific! I only wish maintenance would have waited to work on the hand rail on the deck. They decided to paint and stain our deck rail and left a terrible mess, but Matt was on-the-spot cleaning up their mess. This was our 3rd Celebrity Cruise was somewhat disappointed with this ship and personnel. This ship (although somewhat refurbed) is in dire need of a thorough updating (not just painting here and there, during a cruise). Personnel not very helpful with tours/handicap accessibility. Considering the average age of this cruise had to be mid to high 60's! Tried to go to one of the shows, unfortunately there were no places to sit. Spent days at sea (at night) in the casino. Casino very fun (during sea nights). Loved "Happy Hour" specials. Overall, loved this itinerary, tours cost much more than anticipated, but this trip was terrific. Glad we came in early and did Paris before the cruise. Wouldn't have had time to see Paris AND Normandy. Read Less
Sail Date: November 2010
My husband and I were on the last sailing of the season to Western Mediterranean, but did not continue on for the transatlantic. We disembarked back in Barcelona. I have mobility issues so I will talk about that as well. The ... Read More
My husband and I were on the last sailing of the season to Western Mediterranean, but did not continue on for the transatlantic. We disembarked back in Barcelona. I have mobility issues so I will talk about that as well. The Constellation was a beautiful ship, I don't know what it looked like before the renovations, but all we could see was beauty and glamour. Our stateroom was a handicap accessible room with a veranda. Everything was gorgeous, and the bathroom was quite large, which suited my needs perfectly. The shower was a roll-in with a seat. I rented a mobility scooter from CareVacations, and when the one at the hotel in Barcelona did not work properly, we called them up and they had a new one delivered directly to the ship. It was in our stateroom when we arrived. I was able to scoot around the ship although the dining room was tight, I had to leave it outside the room and walk to my chair. Now to the dining. We were on a Celebrity cruise in 2000, before they decided to institue "specialty dining". The food and the presentation back then was impeccable. We raved at the choices and the quality of the food. All the food back then was "special". Since they've decided that we should be paying extra for the "special food", the main dining room fare was exactly that...fair! We were disappointed in the food, although our dinner at the Tuscan Grille for $30.00/pp was wonderful. Apparently, they decided to sacrifice the main dining room in order to charge you for the good meals. Quite disappointing. Another thing that upset me was the internet. They charged for your package which was no problem, except that you were paying per minute, and the speed of their internet was nothing other than slow. I wasted 10 minutes @ .61 cents per minute doing nothing but waiting. Finally, we were disappointed in the photography. The best picture of my husband and myself was one where there were drinking glasses on a tray behind my head, so it looked as though they were coming out of my skull. We did not buy any pictures. We did enjoy the cruise, we had a wonderful time, we met wonderful people. We were especially happy with our tours. We only booked one from the ship, the others were private tours with individual drivers. Romeinlimo.com was who we chose for Florence & Rome. We were utterly thrilled with them. We added two people to our tour, so they sent us a minivan which also fit my mobility scooter. We were taken to places that accommodated the scooter and I was able to see everything. Our drivers were knowledgeable and friendly. Memories were made because of them, and I would highly recommend them to anyone. All in all, it was a great cruise, and we had a wonderful time. Read Less
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

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