Just got off Celebrity's Summit three days ago. What a disappointment! The good, first: the ship is spotless and the cabin steward was the best in the business. They should make him director of customer relations...he really "gets" it. I responded to a blast email that was waiting for me when I got home offering the director of something with RCI the chance to call me to discuss the issues I ...

Apologies for what promises to be a very long review!  First up I will say that on the whole we had a great holiday - but it could have been much, much better.  Probably best to start with what we did like, before starting on the negatives!The staff were mostly fantastic, and the service was usually first class (however the promise of being called by name never actually happened - our cabin ...

This was our Third time in the past 3 years that we have cruised in the Mediterranean. This is our first time with Celebrity. We found a dysfunction with the line and the ship that we have not experienced elsewhere. Early on when booking, we found that the Celebrity agent quoting one price with a lower price quoted on their web site. Further inquires confirmed the lower price, it seemed at ...

This was our first experience with Celebrity. I personally have been on approximately 40 cruises in my lifetime. We sailed a fantastic itinerary in the Mediterranean - one of the reasons we chose to sail on the 12-night Celebrity Summit. I read many, many reviews online prior to our departure and understand Celebrity to be an "upscale" line, but we did not find a thing to differentiate it from ...