By far the coldest ship we’ve ever been on, the air conditioning must have been at the highest level. All the bars and lounges were freezing, we saw people coming in and shivering and leaving again. The restaurant was so cold the food went cold very quickly. We were told it was centrally controlled and could not be altered.
The shore excursions were a disaster, some because of the weather which ...
This was my 17th cruise, 5 on Celebrity and 2 on the Silhouette. By far the most disappointing cruise experience ever. Celebrity has always been a cut above the rest, but not on this cruise. The food, entertainment and treatment from the staff was very disappointing. Food in the buffet was repetitive and sometimes unrecognizable. No buffet carving board and reduced stations at dinner time? Basic ...
We are long time cruisers and have cruised the Southern Caribbean before. On embarkation day, we (along with hundreds of other people) are told that our typical drink package no longer includes the vodka we prefer. So, we start off the cruise frustrated and angry that our October 14 days cruise included our favorite and our December cruise did not (without any advance warning). Ate at Sushi on ...
Starting off I paid for a balcony suite due to the fact my girlfriend had never been on a cruise before and we wanted to see the water. Instead we had front row seats to the dumb life boats and poles. Unable to see the entire view of the ocean that sucked. Secondly I want to go on a cruise to feel like I'm on vacation not like I'm in a mall with a bunch of people just walking around aimlessly ...
Our issues began before the cruise departed when we found out that Celebrity hadn't booked any hold luggage with our flight to America. We were told we would have to pay for the luggage on check in and then reclaim the amount on our return from our cruise. The refund would be credited to our account within 30 to 40 days after Celebrity received our claim. For this inconvenience we would of ...
Food was cheap, very little selections, I was disappointed every dinner. Late night options even worse.
Events were also limited. Very little going on during this cruise.
Staff was hit or miss in terms of being accommodating. Many did not seem in happy mood.
Only positive thing I can add is the customer service pre-cruise. When asked for our cabin to be next to our friends cabin, they ...
My wife and I love cruising. Probably 10-12 cruises. We have cruised with Royal C. Norwegian, Holand A. and Princess.
We cruised with Princess twice with Covid requirements.
Friends and family having cruised with Celebrity had praised the cruise line.
Recently returned from a 4 day on Celebrity Silhouette.
We loved the ships ambience, our Concierge Balcony cabin was great as was our ...
For context, this cruise was to celebrate my 40th birthday. I sailed with 7 other guests in a total of 5 Retreat class suites, ranging from Sky Suites to a Royal Suite.
Embarkation: I was surprised that there was no dedicated line or acknowledgement as a suite guest. I was also surprised nobody reached out to me prior to boarding to understand my preferences or pre-book anything. Even Royal ...
We booked this cruise in conjunction with out 11/21/22 cruise for a B2B.
We have never done a B2B nor a 4 day cruise.
Never again will we do a 4 day cruise again with any cruise line.
The 4 day cruise was basically a booze cruise.
So many intoxicated people, people wearing anything they wanted in MDR.
Lots of misbehaving children.
Initially our table we had in the MDR was ok, ...
When it was time for me to board my only choice was to either lose my $3,000 or take a chance and board this ship. Now we’re stuck in rough waters while they take care of a medical emergency, the third one, supposedly not related to the Coronavirus.
Even though I know for sure they have rooms open, because the cruise is definitely not sold out, they will not give me a less turbulent room. Sure ...