My wife and I just got back from a 14 day crossing (from Barcelona to Ft. Lauderdale 10/18 to 11/02) aboard the Celebrity Reflection and have some comments about our experiences. We have been on 64 cruises with 27 of them being on Celebrity.
Our cabin:
First of all the cabin had to be the dustiest we’ve ever had. When we got on board my wife and I noticed that it wasn’t clean, however, being ...
Transatlantic cruising is not for everyone… but as a bucket list for many.
We have cruised 20+ with RCCL and Celebrity over last 20 years.
Three cruises this yr - 2 on Celebrity and one on a river cruise.
This is our 3rd cruise on reflection…and our last
Positives- the staff. From the officers down to the crew- excellent performance
Now for the not positive-
1) embarking and ...
Our first transatlantic and being elite passengers we were expecting a typical great cruise.
First off the staterooms appeared war torn from the curtains (which I had taken photos of) which appeared worn and frail to the smeared spots of what may have been dried chocolate or lipstick. The shower drain was clogged on initially turning on to shower! Yuc h, but was addressed immediately by our ...
My wife and I had a Mediterranean Cruise on our bucket list since retiring 5 years ago. Made the leap and booked this cruise in March of 23. Arrived in Barcelona the day before and taxied to the ship the following day. The boat is beautiful and the staff was amazing. We soon started seeing the up sale on things when we tried to connect to our "Free Wifi" that was part of our Aqua Class package. ...
My wife and I selected this cruise to travel with friends to Europe for our very first time. We planned land vacation time on both the front and back end of this 9 day sailing. We booked more than a year ago and sailed on the Celebrity Silhouette in the spring with friends. The Silhouette sailing was out first glimpse that something is very wrong with Celebrity Cruises. However, we were ...
Our first cruise on Celebrity was in 2010 in the Baltic. I believe it was the Constellation’s maiden cruise and it was fantastic in every way. Being a brand spanking new ship, everything sparkled. The food and service were exemplary. They accommodated my husband’s Celiac Disease (gluten intolerant… not a lifestyle choice, a matter of being violently ill for days) graciously and effectively. Every ...
My husband and I sailed on the Reflection in 2018, and loved it. We booked another sailing to celebrate our 5 year anniversary, and we’re stunned and how its star has fallen.
The crew is great. Service is excellent, so no complaints there. Entertainment is pretty good. Amenities are fine. But the food quality is astonishingly poor. Like, really really poor. For example, we used to love the ...
We went with my daughter and her boyfriend to celebrate her 30th birthday. We had 2 balcony cabins which were adequate in size, quiet and comfortable. Boarding was hassle free and we found our cabins without a problem.
Service by the staff was, as always, excellent but there was a palpable sense of stress as though the staff were having to work too hard. They seem to have to work 12 hours a day ...
We chose this cruise for the itinerary. The itinerary was wonderful; we thoroughly enjoyed every port.
Our service issues were numerous: a computer error kept us standing at check-in for 20 minutes, two different parties were assigned the same table in the dining room, the Customer Service line was regularly 40 minutes for days, the Customer Service staff gave us incorrect information, the ...
We have been on many cruises, in many parts of the world. Our cruises have been a mix of Oceania and Princess. We expect a clean ship. It’s the only way to avoid disease. We constantly wash our hands.
The Reflection was by far the worst experience. No wash stations at the buffet. Many waiters pimping booze, but not cleaning tables. No beverage service at the tables, the centralized beverage ...