"This was the second phase of a back to back. Towards the tail end of the cruise, I contacted a stomach virus from the ship. I believed it was not noro virus as there was no vomiting or other symptoms that accompany..."Read More
Even upgrading to Aqua Class Didn't help. Room service didn't answer the phone!; Canyon Ranch spa was not near as advertised, it was dirty and smelly, and service was non-existent.
Complaints wire answered with: You call room service and just let it ring: what do you expect when there's only one person answering the phone.
Security procedures coming back onboard really killed the moment, ...
We went on this cruise because we couldn't pass up a great deal. This was our first time in an Aqua Class stateroom. We have done a concierge class once and other times we choose veranda rooms. It was nice having the slightly larger shower, the slippers, 3 Celebrity bags and expanded room service. We had breakfast delivered once and enjoyed it on our veranda, but the food was meh. We never visited ...
Great amenity package. Love cruising with Celebrity. We are Elite and enjoyed our extra amenities. Staff was so gracious everywhere. Room steward, Elise was very attentive to our needs.
Lewis, cruise director was very personable and approachable.
Cabin was spacious and met our needs. Bathroom had good counter space. Shower had a curtain but did not press against the body while showering. ...
Ship: The infinity is a beautiful ship even though she is an older ship. Kept in great shape and was very clean always. Great Captain too.
Embarkation and disembarkation went very well. We were actually the first passengers on the ship due to wheel chair assistance boarding. Did not need wheel chair on the way off.
Dining was really good. I totally recommend La petite Chef at Cuisine ...
We booked this as a family cruise back on Jan 2019. There were 10 family members going (4 generations) We got a great rate with all gratuities, drinks and on board credit included. This was the main reason we picked this cruise. We usually sail with Royal but have been on Carnival, Holland America and one other Celebrity before.
Food in main dining could have been better. We never starved ...
Chose this cruise because I've been on a Celebrity cruise before, and because it fit around the costs and dates we needed to coincide with work vacations. We are a couple in our mid 50s, early 60s.
Celebrity does a great job with preparing you for the cruise, all the information you need is online. If it's not, then you'll get it in an email before you leave, and in plenty of time! Their ...
We are Elite members of Celebrity and we couldn't pass this cruise up because the price was so good with all 4 perks and some refundable OBC. Embarkation was very quick because we arrived at the port about 90 minutes before sailing. Our C2 balcony cabin was as expected. It was clean with lots of storage. We overlooked some of the frayed and just a little worn furniture because we knew that this ...
Any cruise is great. 5 days not enough.
Ship is ready for a refurb but still nice
Service was great and so was the food.
Didn’t like any of the production shows so we didn’t attend.
Would do it again for the right price.
Our cabin wasn’t as clean as it should have been. There were a pair of socks left over from another cruise in a drawer. A Sea Card Pass from two cruises ...
This was a quick 2-night weekend cruise meant to re-adjust Celebrity's schedule after a "rock and romance" charter. We took advantage of the low rates offered, but it seems Celebrity adjusted their service accordingly (more on the cons in a bit).
Overall Pros: As others have stated, check in was a breeze. Passengers consisted mostly of couples and some friend groups, spanning all ages making ...
Good ship for music cruise. Mold and mildew smell in our bathroom nauseating. Level 8. Concierge class not worth extra money. Breakfast buffet awful except for made to order omlets. Best dinner food was pasta, by far. Tried two specialty restuarants. Unless you are really famished...not really worth the price. Plus the offer of buy one get one free did not apply if you booked specialty restaurants ...