Celebrity Equinox Cruise Reviews for Singles to the Western Caribbean

This cruise line gets the award for the best nickel and diming their passengers. Let’s start with the fact that you need to buy a beverage package (there is even one for water). we bought the classic for our two nieces and the premium for us. Turns out we had to upgrade the nieces from classic to premium because ice tea and cokes were not on the classic menu. One niece went to the spa and ...

DON’T GO ON THIS CRUISE!!! I have been on 20 cruises, most of the on Celebrity, including 5 on Equinox. Decided to go on Equinox again, but this was by far the worse cruise experience I ever had. It started by them delaying embarkation, due to them having few prior cruise passengers getting sick with vomiting and diarrhea. While I understood that they needed extra time to clean the ship, ...

Excitedly boarded Celebrity Equinox today. We booked Concierge level room with the Indulge upgrade package. We have been sailing ?rc the last three cruises this past year, but the last two had numerous issues. First issue was our room key did not state that we had the “Indulge” drink package. So, when we went to order drinks, the server couldn’t take our order without charging our room. We also ...

The summary: Celebrity customer service needs retraining. Four to 5 different answers when calling. We lost 50% of our vacation time and the “Executive Customer Service Team” first said they wanted to make things right, but instead of giving a any refund or credit, basically said piss if we have your money too bad, as long as people keep paying us we don’t care. The full details: Our ...

This is honestly the worst cruise that we have ever been on. The customer service was horrible. The bar tenders near the pool were just rude and did not want to be doing their jobs. There was hardly any music pool side accept for the last day on board and there were never enough lounge chairs..... If you are looking for pool side service and a fun enjoyable experience, DO NOT BOOK THIS SHIP.... ...

We chose this cruise based on amazing experiences in the past on this ship. The Good the ship is still in decent enough condition. We managed to escape from the bomb cyclone and had decent weather. The Bad The food was hit an miss with food either being overcooked, cold, bland more so than being done right. Waitstaff: on a number of occasions waitstaff in the oceanview cafe could ...

We started off wrong by having a problem with our booking. We booked conceige and they did not have us in that type of a room The ship was to capacity and we could not be moved. The first day at sea, I tried to book some tours, they were all sold out and I was told 75% of the tours had been booked before the cruise started! They were working on getting more operators to do the tours. The food ...

Maybe one of the worst cruise ships I have been on, food not only cold but pointed mostly Asian. The main dinning room food was terrible, the steak (New York Strip) was about 1/4 inch thick or less and served cold similar to what they called minute steak in the upper deck grill. Waiters tried to make light of this, what could they do really. Mostly was disappointed with tours: Mexico was ...

We are a group of four middle-aged Canadian couples who like to take a winter break. My DH and I are elite members and we have cruised mostly with Celebrity and once with RC. The two of us drove to Fort Lauderdale and stayed at the Fort Lauderdale La Quinta Inn ( Hollywood area)thanks to CC advise. It was a wonderful place ! For a $65 room, we got free parking for two weeks and a drive to the ship ...