Celebrity Cruises

Rome (Civitavecchia)

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U.S.A.

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Celebrity Silhouette

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Celebrity Millennium

Celebrity Summit

Celebrity Beyond

Celebrity Xpedition

Celebrity Xploration

First Edge class cruise 

Saint-Tropez

My wife and I decided to try a cruise after a 14 year gap. We wanted a ship that was newer with all the elegance one would expect. But that was not the case. Gone are all the special Star cases and chandeliers that were common on ships we sailed. Replaced with practical decor. Mediocre at best. And our major concern were the number of passengers, 3200, which we should of listened to reason. With that many people and the probability of getting sick, it's guite high. The ship does not screen or disinfect the ship. Just spray (voluntarily) hand soap before entering the restaurants. And as probable as it was we did get sick. There were people on the ship coughing and walking around with tissue boxes. But the ship did nothing to help contain this. My wife and I ended up with COVID for the last days of our trip. And for the next 10days we were coughing, fever, Sore throat and headaches. And I would have mention this Covid is much different from the COVID a couple years ago. Still 10days plus and still not normal. As for the rest of the trip.

Cruise was rushed at each port

Fighting for a chair to sit for breakfast, not fun

Fighting for a chaise lounge to relax. Dirty

Dinners , although various restaurants, they all serve the same food. All brought up from the same kitchen, with plastic lids over plates

WiFi's a joke,you'll need to up grade and that will cost you  140 dollars per person.

Service, hit or miss, depends on the people,/ person.mostly not friendly.

'Entertainment Shows' on the ship were ok, and acceptable. But some not so good.

Dress code never enforced. People wearing shorts T-shirt with sneakers  to dinner

Overall my wife and I would never take another cruise. That's if we want to live long..the cruises from 14 years ago were much better. And with the probability of Covid and the  unpredictability

Of this disease it makes no sense to chance for a mediocre experience.

Not worth it, meh at best. Plus a lot of sick people 

We cruised on this ship last year and decided at relatively short notice to book again this year 2023. We didn't particularly like the infinity balcony so asked our agent to find us something else. There was little choice so we booked a window room at the front which happened to be suitable for wheelchair use, so was much larger than most rooms with a large forward facing window. This was a big mistake as the room is just above a crew recreation area which goes onto the open deck to the front. Some of the crew seem to celebrate the end of their shift around 01.30-03.30 am every morning and we were nearly always disturbed by the noise. To make matters worse this room is near the bow thruster and the anchor, so if these are being used the noise can also be a problem(depending on time).

The ship is very modern with artwork everywhere which we enjoyed. The meals in the 4 main dining rooms were of a high standard and service was always good throughout the ship. Entertainment was varied and good in several venues including the main theatre.

In summary we would cruise again on the Beyond but avoid cabins to the front overlooking this open deck crew area.

Great ship and staff but noisy room

The boat is beautiful. The food was good. I have three stars because it was very crowded. We had to get really creative to find seating in: the theater, the pool, specialty restaurants and any of the lounge chair decks. Also, if you don’t have a suite, you are a second class passenger. The best parts of the boats: high forward decks, are off limits to all regular staterooms. This in fact makes this a boat with first and second class passengers- just like the titanic. Will not do Celebrity again, will do luxury or single class cruise lines.

The food was excellent in the specialty restaurants.  We’re not able to make reservations for days and times we wanted.  Two restaurants off limits due to our cabin choice. Even your staterooms card is color coded as an indication of the type of passenger you are. You are constantly remiendes that you are not paying for a suite.

Second class passenger- best part of boat off limits

We had an endless veranda cabin, which was roomy and excellent.

Service, throughout the ship, was as good as I have seen anywhere.  The included restaurants were excellent, as was the buffet.  So, we did not try any of the specialty restaurants.  We had a party of six and paying an extra $300+ for dinner didn't seem attractive when we already had fine restaurants to try at no additional cost.

Wifi and drink packages were quite expensive, so we went a la carte on the drinks and were fine.  Got a single wifi package on my phone, and my wife could access her email through the browser on my phone, so that worked.

Had a great time.  Good choice of stops.

One negative was staff in one of the shops.  My daughter looked at a purse and couldn't find the price tag.  She asked a young salesman and he replied with a smirk, "It's not about the price, it's about the purse."  I held my tongue, but I was ready to give him a loud lecture in front of a lot of people about how to act with class.

Overall, it was great, but was also quite expensive, so if you want to spend this much, you'll have fun, but it'll cost you.

One of the nicest and best run ships I've been on

Simply put we were very disappointed with this ship. 

We found that the most frustrating thing for us was the fact that either the ship was overbooked or simply could not cope or function with the amount of guests. 

Everywhere you went there were long lines of fed up guests. 

Restaurants had queues every night which led to tension. 

The elevators were constantly crammed full of people

The ocean view cafe was just a heaving mass if rude people all trying to look out for themselves without a care in the world for anybody else. 

The crew looked like they were on their last legs and in fact were quite rude to guests on occasion. 

The pool decks again a heaving mass of humanity with litter and glasses etc strewn around. 

The pool itself was always very very dirty and my husband and I stopped using it. 

As has been said by other guests the most disappointing aspect was the quality of food. It was in a nutshell dreadful. 

Perhaps they were having a particularly bad cruise but with the prices they charge which is High end one expects a product to match that price.

We would advise anybody thinking of sailing on this ship to reconsider.

Very very disappointing 

My first review and sadly despite being a really positive person this is a truthful account of what we encountered on Celebrity Beyond last week.

We paid for a balcony cabin and got a oceanview room with an electric wind down window—they sell this as an infinite balcony.

If you like to sunbathe on a balcony or have an early morning coffee on your balcony whilst your husband sleeps this is simply not for you. It’s simply not great at all.

We found along with other guests on this sailing that the food offerings were simply awful.

The buffet restaurant swerved the same horrible dishes for breakfast, lunch and dinner.

The food we found was either overcooked sitting for hours or undercooked. Rice was rock hard, Curries lay in oily pans, grilled chicken and steaks rock hard etc etc etc.

We also tried eating at a few restaurants on the ship and found that the quality was as poor here as it was in the buffet.

We also witnessed several managers publicly shouting at crew members and indeed saw one female crew member in the buffet burst into tears at the treatment she received.

All in all we simply did not think we got any value for money whatsoever and indeed left feeling slightly ripped off if truth be told.

Not good enough considering what we paid—there are far better out there!

I have cruised with celebrity on two other occasions and wasn’t disappointed with beyond for its style and its fabulous staterooms and food and entertainment.

Having said that cruising with celebrity has changed in as much as beyond is more a party ship with music everywhere you go, you can’t get away from it even in the speciality restaurants which are open to the music going on below making conversation difficult, I would also say that just 2 of the speciality restaurants are worth going to as the food in the complimentary restaurants are very good. The classic drinks package is very expensive and I’m not sure it was worth it, basic wi fi was very basic and we booked concierge which last time we cruised with celebrity concierge it was ranger special from the moment you stepped aboard. This no longer applied we arrived expecting to be greeted and shown to a special concierge lunch which they make it look special, well there was a steward at a desk we asked where the lunch was he pointed down the ship in the direction it should be and was left wandering around the ship aimlessly looking for this venue only to find it didn’t exist, we made our way to our stateroom which was beautiful out steward introduced himself explaining what he can do to help etc he told us that the two bottles of water were complimentary only for the first day and after costing 12 dollars plus 20% service thereafter even after we’ve paid for a very expensive all inclusive package. We checked the concierge room to book our speciality restaurants as we had purchased a package but couldnt get anywhere near as it was packed out with a crowd of cruisers waiting to be seen so waited until the next day only to find almost every restaurant was almost booked and had to take was was left which is not what we really wanted even though as concierge cruisers we should have priority.the end here on another bad note once you leave the ship celebrity don’t really want to know you, your left at your own devices, the coach dropped us off at terminal 3 at Rome airport knowing that some passengers required terminal 1. And to cap it all when we arrived at Gatwick our luggage was still in Rome and it took 5 days to arrive with one case badly damaged.

Stunning ship, food and staff

Beware of the package you pay the Celebrity Consultant when booking. They are happy to charge but do not disclose the FACTS. Beverages All Inclusive have 2 formats. Soft beverages do not include Bottled Carbonated Water (WHAT?!). On Board you are given a different story. WiFi - 2 kinds. Classic which does not work and you are called a guest. The full access is $139/pp. (WHAT?!). Trips booked by Vendors of Celebrity : Guides try their best, but you will sleep less because the Ship wants you to be at 7 or 8 AM in the Theater which means you are leaving at least 45 minutes later. This also means you will be rushed on-shore for the duration of the trip and hate the whole thing. If stop by and have lunch in your excursion, DON'T! It is rushed, cheap, not worth the money you spent. Food on the ship : Visit Blue. The Maitre D' is extraordinaire. Food is great. Prepare not to have your WhatsApp working on the ship due to poor WiFi. CSR's explain that sometimes your smart-phone may not be compatible with the lower 3G or 4G of the countries visited. Lame excuse. Duty Free Shop for beverages - try Total Wine in USA who beats their products. And last : be careful as NoroVirus 2023 is rampant and people got sick on this ship. Is it because of the Air Condition, Staff, Food, not cleaned surfaces ? 

Working staff are slow and try hard to please, but at $870/month payroll, what do you expect ? Wash your hands or have constantly a towel and soap in hand to be healthy on Beyond. Luggage cases are misplaced at entry port onto the ship as they are not printed, so imagine what chaos is there to bring them to your room. Cabins have a sliding window for balcony. The highest floors have open veranda, but pay and pay if you want that. Constellation had a better arrangement overall. So, BEYOND is actually BEHIND.

Not Worth It !

Where to begin.  The room.  We were supposed to have a balcony.  It was a window that went down - sometimes. While most ships have a sliding door that goes to an actual balcony, this had a folding flimsy door.  When traveling with my sister, I will sit on the balcony and have my coffee until she wakes up.  I couldn't do that because, since there wasn't a door separating to the balcony, the wind would wake her up. The balcony area was only 4' wide. Just ridiculous. While the room attendants were great, the service in the buffet dining area was awful. Several times we ate our entire meal before someone came to help us. There was only water at the station.  If you wanted anything else, you had to go stand in line at the bar - even for juice or soda. One of my favorite cruise events is finding a place at the front of the ship to watch the sun set.  The entire 1/3 front of the ship was "retreat". There was definitely a separation of classes - even for those who paid a lot for a fake balcony room. We attended a show one night and the entire balcony area was reserved for Retreat people.  It was about 1/2 full while the bottom area was standing room only.  We went on a couple of private excursions but the Celebrity excursions we went on were all a disaster.  One was a two continents of Turkey one.  The guide's mic didn't work so she said nothing.  She just walked around. She didn't even turn around to see if the group was still together in a horribly busy part of the world while we went on several public transit vehicles without being told anything. Another was misleading.  The most disappointing was a 9.5 hour excursion to Pompeii.  Of the 9.5 hours they ended up getting us there with one hour to spend there.  Then we were so late getting back to the ship, the ship had to wait for us. If this is Celebrity's new and improved version of sailing, count me out.

Extremely disappointed

Waited 3 years to do this itinerary, was originally supposed to sail on Edge.  Beyond is a stunning ship, obviously in pristine condition given it’s relatively brand new.  Never felt crowded anywhere, the ship easily accommodates 3,000 plus passengers.  The one thing that was outstanding was the food selection and quality in the Oceanview Cafe.  We had sailed on Carnival Mardi Gras in Feb., the food selection was less than adequate.  We were wondering if supply shortages etc.we’re partly to blame, can tell you that’s definitely not the case on Beyond.  

We had an aft view balcony which was fantastic.  Only complaint was even though the balcony was very large, there was no lounger on the balcony.  We inquired and were  told it was a “safety issue”.  Makes no sense to us, we had a lounger on Mardi Gras and the aft balcony was a bit smaller.  

Service was wonderful, staff everywhere were extremely friendly and helpful.  

All in all we had a great time, ports visited were magnificent, excursions we took were very good overall.

Would definitely sail on Beyond again, but only if an aft cabin or one of the few typical balcony cabins was available.  Most of the cabins are of the “infinite’ type, we are not fans of these.  We had the opportunity to see one of our neighbours, we liked our aft balcony much better.

Beyond was beyond!

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