We are long-time Celebrity cruisers, and we know what we like about the line. The most outstanding thing to us about Celebrity is that they set a high bar for performance, and they always deliver. Not that they are always perfect - they ... Read More
We are long-time Celebrity cruisers, and we know what we like about the line. The most outstanding thing to us about Celebrity is that they set a high bar for performance, and they always deliver. Not that they are always perfect - they are human. But when something goes wrong, they move heaven and earth to make it right. We had a couple of minor problems on our last cruise (back to back Constellation in January), but the responsible folks took steps to right the situation, and constantly checked back with us to ensure that we were happy. THAT'S customer service.
On this Silhouette cruise, every jot and tittle was perfect to the nth degree. Boarding was rapid and pain-free. The days at sea were relaxing. Even the weather cooperated!
This cruise was so wonderful, we even recall the names and duties of so many with whom we interacted.
The cruise had many high points, but perhaps the best was the constant variety of really fine music. The jazz group "Blue Velvet" not only had a huge repertoire, they were extremely talented musicians - and their vocalist really could knock out the tunes! They had an acoustic guitarist named Bear Stevens who knew lots of songs of many varieties, and could present many different genres in his own fine style. Very romantic for after dinner. Jeff and his orchestra were also super - very together, and clearly loved their work. Theater musical tributes included the 4 Seasons, Jeff Hughes as Elton John - SUPER job and he did several other gigs as well, and a Motown tribute band 3 guys who had those great old tunes spot on. There was a dude named Steelon who played a single steel pan and made it sound like the 150 person Peoples Revolutionary Steel Band (of the unlamented Peoples Socialist Republic of Granada).
The ongoing star of the Eclipse musical firmament is, of course, the redoubtable Perry Grant. Perry has been wowing passengers for years with his wonderful instrumental and vocal talents, mixed with a slightly racy line of patter that keeps everybody laughing.
As the reader can tell, good music is one of our favorite parts of any cruise, and this one met - nay, surpassed our fondest hopes!
The Cruise Activities Staff - Sam and Maarten - were really good. They represent the cruise line the way any company would wish for its employees with maximum public interaction. To cite a trivial matter, they ran the Trivia games with a firm but friendly hand, resolving disputes in a way that left people smiling. Unfortunately for Celebrity, Sam is leaving for the bliss of wedded domesticity. While we wish her well, she will be missed by passengers and crew alike.
Our stateroom attendant Julio and his assistant Rakesh were as good as we have ever had on Celebrity, as were our waiter Maynor and his helper Israel. This is not a light compliment - the best of the best is what we are saying! Indeed, this applies to all on the ship, from Vinay - the bartender in the Sky Lounge, to the many servers like Milka, Shomara, and Carlos. The less noticed among the crew - like cleaners and those with rest room duty - were always cheerful and smiling, with a good word. This is a happy ship!
The food is well prepared and tasty. It is the same 14 day menu as it always is in the main dining room. Fortunately, there is enough variety to keep even the most frequent Celebrity cruiser happy. The specialty restaurants are all a cut above what we have seen when we have made the mistake of cruising ob other lines. Our favorite is Qsine - the small offerings are so unique and prepared with such care that we return time after time.
That sums up why we return to Celebrity time after time - care, attention to detail, and the feeling that one is a unique and beloved family member returning home from time away. Read Less