We always prefer Celebrity and wanted to do trans Atlantic in April but husband tested positive day before so we had to cancel. We decided to stay closer to home (Florida) next trip, and booked a cruise for June at ports in the Caribbean we hadn’t been to. We chose the itinerary not the ship. I wish we had more information about the ship. Turns out, the Infinity was sailing for the first time in ...
So disappointing. . They had to change our room 4 times because of diesel fuel smell in our room ,so many other guests complained slso. Ac is not working so far for two days .most parts of ship is real hot. We selected anytime dinner znd they changed without notifying us. Apparently they overbooked and had to change dining. No communication at all. We were at dinner last night. We were first ...
We thought It was luxury but the rooms are small, the food nothing special and every thing else meh.
The extremely strenuous shore excursion was tennis shoes and a nature walk. Beyond disappointing.
So bad, will never cruise again and we are RCCL Diamond (close to Diamond Plus). We had 3 more cruises booked, cancelled them all.
We were aqua class, not worth it. Spa was packed all the ...
I am being held captive on Celebrity Apex. I tested positive for Covid while on the ship. (I tested negative before getting on the ship.) I am quarantined to my stateroom. My wife (who tested negative) was moved to another room. BTW, there are no mask protocols for guests on this ship. It's as if Covid doesn't exist.
Eating room service is horrible. Their room service menu is the ...
We chose Apex because of the hoopla of it being the newest ship and the ads saying free tips, drinks, wifi etc.
Turns out it is not true......they charged us for everything mocking us for not buying a special package. And this was not the worst affront.
We had booked 2 rooms together for us 2 grandparents to corral the young grandkids. Without our permission, they split us up 5 decks ...
Lack of pre-cruise notifications
1 We were not told of the covid infections on previous cruise and only found out from back to back passengers and crew, although we could be sent multiple emails about things for sale
2 We were handed a sheet as we boarded that mask where required at all times
3 Some ports where pay to get off ship (you had to buy a Celebrity excursion to leave ship and ...
Oct 29, 2021 9 Day Cruise on Equinox
We booked this cruise on recommendations that this was a class up from Royal Carribean. It was touted as having higher quality food and entertainment. It was our first and LAST Celebrity cruise.
Overall, entertainment was extremely disappointing. Music was not what we expected. Traveling through the Carribean we expected some steel drum island, ...
I’ve just read Cruise Critic’s review of Celebrity Beyond. Clearly I haven’t sailed on Beyond butI have sailed on Edge. If you are a loyal Celebrity customer and have never sailed on the Edge class you could be very disappointed if you did so.
The deck space is VERY CROWDED on sea days with a dozen or more su beds often jammed together in a single row. This overcrowding is possibly caused by ...
Our cruise left Fort Lauderdale on March 6th, 2020 and on the morning of March 7th we found ourselves at a dock in Miami apparently so we could offload the corpse of a guest who chose to rapidly ascend several decks without the benefit of an elevator and landed on a lifeboat. That should have been a tip-off that this wasn't going to be the vacation of a lifetime. OK, so we leave Miami after the ...
Even upgrading to Aqua Class Didn't help. Room service didn't answer the phone!; Canyon Ranch spa was not near as advertised, it was dirty and smelly, and service was non-existent.
Complaints wire answered with: You call room service and just let it ring: what do you expect when there's only one person answering the phone.
Security procedures coming back onboard really killed the moment, ...