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Sail Date: September 2017
This cruise was enjoyable and we enjoyed the ports. Most of the excursions were well done with the exception of a walking tour in Quebec. All staff members were exceptionally friendly and helpful. The room steward, Gede, made ... Read More
This cruise was enjoyable and we enjoyed the ports. Most of the excursions were well done with the exception of a walking tour in Quebec. All staff members were exceptionally friendly and helpful. The room steward, Gede, made certain that the room was perfect. All areas of the ship were cleaned continuously and I saw no problems. Guest speaker Jim Kennedy, former director of Kennedy Space Center, was excellent and filled the theater each time he spoke. Overall, the guest entertainers were superb. Unfortunately, the shows by the ship's singers and dancers were not up to par. Evidently these are new shows, and Celebrity needs to find other writers. The performers did well in the show "Chandalier," but the story was rather boring and predictable. The other show, Soundtrack, was just loud, frenzied and shrill. More emphasis should have been put on the acrobats. Afternoon entertainment by guest performers was a great bonus. Also, I appreciated the efforts of Patrick, cruise director, to try to involve all guests in activities. The food in the main dining room and in the Oceanview restaurant was outstanding. Service was fine in all areas of the ship. Read Less
Sail Date: September 2017
We have cruised a few times always choose Celebrity. They simply know how to do get it right. The officers and staff were amazing and Captain Alex was a treat. He was very accessible and approachable throughout the cruise. His quotes of ... Read More
We have cruised a few times always choose Celebrity. They simply know how to do get it right. The officers and staff were amazing and Captain Alex was a treat. He was very accessible and approachable throughout the cruise. His quotes of the day were awesome and very upbeat. The team we had serving us dinner was outstanding in all respects. A big shout out to Jayson, Tirta and Mary Grace who waited on us in the main Cosmopolitan dining room. The food was so good we skipped the fee based dining rooms and stayed in the main dining or even the buffet on the nights we were dragging. Our cabin steward, Rosario, was also top notch. Finally, the array of entertainers starting with the celebrity Orchestra were the best we have seen on a cruise ship. They talent was quite varied and included singers, comedians, a juggler, a pianist and a flutist. All were great. Read Less
Sail Date: September 2017
I liked the itinerary and had not sailed out of and return to New York City area (Bayonne NJ). This is the quiet, scenic, experience you would expect. Because of the cooler weather the large open pool area was not used by guests so the ... Read More
I liked the itinerary and had not sailed out of and return to New York City area (Bayonne NJ). This is the quiet, scenic, experience you would expect. Because of the cooler weather the large open pool area was not used by guests so the other public spaces on at sea days were crowded. Loved the color and should not have been surprised that New England during the fall foliage season is crowded whether you arrive by car or ship. On this trip there were a large number of Elite and Elite Plus passengers so the traditional Elite passenger cocktail hour had to be held throughout the lounges on the ship through the use of vouchers. Really the same experience but what was missing was the chance to meet other experienced travelers in a relaxed atmosphere. The ports were interesting but Quebec City is by far the best. The overnight with two days in Quebec City were a big part of decision to take this particular cruise. Read Less
Sail Date: September 2017
Very good cruise overall. Good ports, & good selection of excursions. We had to miss a port, Saugany in NS due to the ship slowing to 10 knots in order to protect the Wright whale. I never saw one whale, so that was quite ... Read More
Very good cruise overall. Good ports, & good selection of excursions. We had to miss a port, Saugany in NS due to the ship slowing to 10 knots in order to protect the Wright whale. I never saw one whale, so that was quite disappointing. None of my ship mates that I talked to saw whales either! I particularly enjoyed Quebec, & we were there overnight. I had never been there, & it is a beautiful city, with beautiful vistas of the St. Laurence river. Captain Alex, of Greek heritage, was lots of fun with his morning & port announcements. He would tell us where on the ship he was going next, because he wanted to meet everyone! I have a great picture of him with me & my friend. Of course I had a favorite bar, it was Cellar Masters. We had some fun wine tastings. This ship has a grest crew, everyone ready with a greeting, no matter the time of day. Read Less
1 Helpful Vote
Sail Date: September 2017
Wanted to take a refreshing “cool” cruise to escape the heat of Florida. The Summit itinerary fit this bill. The ship was very old. Expected to have Captain Kate and was disappointed she was on vacation! Our cabin, 2074, was ... Read More
Wanted to take a refreshing “cool” cruise to escape the heat of Florida. The Summit itinerary fit this bill. The ship was very old. Expected to have Captain Kate and was disappointed she was on vacation! Our cabin, 2074, was dirty. Dust so bad you could write your name. Sheets had holes..I have pictures. The bathroom floor and shower floor were dirty. Shower curtain had mold on the bottom. We had the best dining room staff..Sherwin, our head waiter was fabulous. His assistant, Silas was very attentive. Andres from Columbia, took care of our drink orders everywhere. He knew exactly what we wanted, no matter where he saw us. Up in the Oceanview Cafe we enjoyed the variety. Kenrick the bar service attendant was phenomenal! His jovial manner and happy attitude got us through some long sea days. It was just like having family on board. We laughed and laughed. The day we were in Boston, the kitchen tried to make Boston Cream donuts. What a flop! They brought out these huge green custard filled donuts. These donuts were so “tough”.. you couldn’t even cut them in half. The head waiter came over because we were laughing so hard. He couldn’t believe it either. The pastry goods throughout the cruise were awful. Celebrity really needs to hire a French or German pastry chef. I used my onboard credits for Internet. I was not able to connect at all in my cabin. I spoke to the tech guy and the front desk. Both people proceeded to tell me they have no trouble connecting in their cabin. Duh..they are on a totally different network! Neither time did they offer help. Never get Internet again. I tried to explain if the room had a WiFi booster it would work. They had no idea what I was talking about. I was able to connect in the lounges and in the Oceanview. The destinations were fun. The condition of the ship, not so much. All of the furniture in the lounges was worn out and the springs in the seats were sinking. Leatherette chairs in the Oceanview was worn down to the material. The Summit needs to be mothballed. This is my 22nd cruise. Was hoping for cold weather but average temp was in the 80’s Read Less
Sail Date: September 2017
This was the third time that I've taken the Canada/New England cruise (once on Constellation, twice on Summit). Thoroughly enjoyed this cruise: Captain Alex was superb with his informational/inspirational banter each day and his ... Read More
This was the third time that I've taken the Canada/New England cruise (once on Constellation, twice on Summit). Thoroughly enjoyed this cruise: Captain Alex was superb with his informational/inspirational banter each day and his accessibility; all staff were excellent (guest relations, cabin steward, main dining room, Elite hostess/lounge servers, cruise director and activities manager. Food in the main dining room ranged from good to very good. For several cruises (Celebrity and Royal), I've been disappointed with 'enrichment' activities during sea days. This cruise offered four interesting options: water color painting at 9 a.m., Kennedy space center director at 10:15 a.m., former parks service ranger and naturalist both at differing times. My only complaint was that sometimes other interesting events were held at lunch time. Evening entertainment was very good.The guest entertainers were a cut above and two offered matinee shows that were very well attended. Did not enjoy the ship's production shows. Perhaps it's time to eliminate them on all but the ships that have true Broadway productions. Celebrity orchestra was very talented. Quebec City is a favorite port with so much to offer, particularly with an over-night stay. We docked at the cargo pier about two miles from the lower city but the shuttles provided were well organized. I had not been to Boson for thirty years and was glad to have taken the ship's excursion at the last minute. For a different experience in Portland, if you have a later departure, take the Casco Bay mail-packet boat ($14 for seniors for 3.5 hours on the water). The boat transports islanders between downtown Portland and their homes on the Casco Bay islands. We stopped at seven +/- islands and delivered lumber, flats of shingles, boxes of bananas, etc. We had school kids coming home at the end of class, people with their dogs and groceries and folks like us. It was very interesting to have a peek at island life for this city dweller. The passengers came from afar such as Australia, Vancouver, the UK, Germany, Switzerland, etc. Of course, quite a few of us were from the East Coast. Thoroughly enjoyed socializing with everyone. My complaints have to do with the terminal: at embarkation only one check-in desk for Elite, etc.; took 45 minutes and I arrived early; also, at disembarkation, finding a porter was disorganized and time consuming. However, that said, I had a marvelous time on the Summit and recommend her sailings to Canada/New England and Bermuda (two overnights). Read Less
Sail Date: September 2017
Route: 14 day voyage: Newark - Boston – Sydney, NS – Quebec City – Halifax, NS – Portland, ME – Bar Harbor, ME - Newark 1. General Comments: We are regular cruisers, and the focus of this cruise was ... Read More
Route: 14 day voyage: Newark - Boston – Sydney, NS – Quebec City – Halifax, NS – Portland, ME – Bar Harbor, ME - Newark 1. General Comments: We are regular cruisers, and the focus of this cruise was – hopefully – the fall colors. Unfortunately, we were about 10 days too early for any massive display. There were, though, plenty of patches of color in the forests. We were disappointed with Celebrity dropping of the scheduled stop at Saguenay. However, this was caused by a last minute (August) Canadian Government decision requiring cruise ships to slow their speeds when traversing the Gulf of St Lawrence. This was to protect the Right Whales migrating through the gulf at this time. (My wife and I believe we each saw one whale.) The reduced speed necessitated dropping one stop so that the rest of the itinerary could be maintained. Due to the number of cruise ships in the area, two of our dockings (Quebec City and Halifax) were in cargo port areas. Free shuttles were provided between the ship and the passenger terminal area. We were eight cruise ships docked in Quebec City (a record for the city); the prime dock at the passenger terminal was taken by the Queen Mary 2. We had a Concierge Class cabin on the 8th deck. The cabin was so located that we had a larger than usual verandah. The cruise was a calm ride except for some short slightly rolling stretches. Weather fluctuated from very warm (upper 80s) to barely 50 with stretches of rain, wind, and even a couple periods of thick fog. 2. Travel to Newark and Embarking: We made our own flight arrangements and used the cruise line’s arrangement with the Hilton in Newark for the night before boarding and shuttle from the airport to the hotel. A Celebrity shuttle would take us to the ship. Unfortunately, the local Celebrity office washed its hands of a shuttle to the hotel as “the hotel has a free shuttle service.” What we were not told until we called the hotel from the airport was that we had to hike with our luggage across the terminal to the AirTrain to ride to the only spot at Newark Airport where hotel shuttles are permitted to pick up passengers. We boarded the shuttle one hour and fifteen minutes after getting our luggage. The Celebrity charge for the hotel included porters’ services. This was fine for getting our luggage to our rooms, but the following morning the service only extended to delivering our luggage to a lobby. You can imagine the chaos of a mass of around 50 passengers struggling with their bags out to the bus. The local Celebrity office sent one employee to deal with the bus and getting a headcount. After all that, our arrival at the port and processing on board went smoothly. We do note that when we left the pier at Newark, and probably due to the clear weather, the Captain took the ship on a circuitous route around New York Harbor before heading out to the Atlantic. Everyone on onboard got fantastic views of the Manhattan skyline as well as the Statue of Liberty. 3. The Summit: An attractive ship. Our cabin was comfortable and had adequate shelf space and storage drawers. Details can be seen in the cabin descriptions on the Celebrity website. The flat screen TV received the usual news (international, not US broadcasts), movies, music, etc. You get a daily planner in your cabin the night prior. You need to read it carefully as there are practically no announcements on the PA system. The Captain does a daily report from the bridge, and the Cruise Director may make a daily announcement on activities. There is a daily newspaper that you can pick up in the morning at Guest Services. 4. Meals: We signed up for Select Dining, which is all on the 4th deck. As we signed up online before boarding, we had no problems in getting a table for two at our desired time; we were placed in the same area nightly, so we got to know our wait staff and they us. Booking our times ahead of time meant that the dining room hostesses punched us in the computer when we arrived, and we were on our way to our table. Passengers who just came up to the desk looking for a table had to wait; we heard some people had to wait 30 minutes before they got a table. Dining room meals were fine, but not spectacular. If asked, we could not specify an entrée that really wowed us. The entire ship dining room has only two levels, and it’s noisy. Ocean View Café: Unfortunately, this buffet spot was typical for the cruise industry. The cooking is respectable, there are plenty of choices, but there is nothing special. Other eateries: We had one meal in the “Qsine” specialty restaurant. The food is good, but it is the oddball presentations that make this place. Take a camera for photos of the dishes. 5. Summit dress code: There were three “Evening Chic” nights on board. All the rest were “Smart Casual.” While dressier than Smart Casual, Evening Chic is intended to be less dressy than Formal attire. 6. Shore Excursions: Make your shore excursion reservations online! This saves you standing in line at the ship’s tour desk. It will also save you some money as we noticed some excursions cost more in the onboard reservation forms compared to the website. If you know the ports of call and want to travel by yourself, then, of course, you don’t need the ship’s tour office. Tour prices are not cheap; you are paying for the convenience of having the ship organize the tour rather than you doing it after you get ashore. Also, if you obtain your tour through the ship’s staff, you have support when there is a problem. There was tendering only at Bar Harbor. Unfortunately, the weather suddenly turned to rain as we were moving from the ship to the pier. As our tour was to be two hours walking, and two hours riding in an open schooner, the ship cancelled the tour. We learned this only when we met with the tour guide who had just been informed of the decision (with which she agreed). This action resulted in us having free time to wander around the town, and we were reimbursed the cost of the tour into our account. This was a good example of the benefit of taking a ship-sponsored shore excursion. 7. Shipboard entertainment: We saw one guest artist and one review-type show on this cruise. They were pleasant and entertaining. Small combos rotated through the lounges and bars; they were fine. The ship has a daily schedule full of activities for all tastes: lectures, bingo, exercising, movies, etc, etc. The library was inadequate; we recommend you load up your Kindle or iPad with books before boarding. The art auctions were relatively low key. The casino seemed to have good business. The selection of duty-free liquor on board was not great, but adequate; you order your liquor and it is delivered to your cabin the day before disembarking. There will be plenty of opportunities for you to have your picture taken by the ship’s photographers--pricey, but a good souvenir. 8. Tipping: Not a problem if you sign up for the recommended amounts. The amounts are charged to each person’s shipboard account. You have nothing more to do. You only need to tip separately (cash) the person who brings your room service. Your bar and wine bill automatically adds 18 percent. If you want to tip anyone for exemplary service, you can give him cash in an envelope. 9. Settling of Accounts: During your voyage, anything you purchase on board (drinks, souvenirs, tours, duty free items, photos, etc) is punched into a computer. You receive a receipt for everything. If you keep the receipts, it is easy to check them with your account on your cabin video. You should be able to settle any bill questions beforehand and not spend departure morning in line at Guest Services sorting it out. We did NOT receive a paper final bill on disembarkation morning. I’m glad I checked the monitor before disembarking to learn the final amount of my bill (it was correct). 10. Disembarkation: Not the best, but we’ve been through worse. Getting off the ship went ahead of schedule, probably because there were two gangways to handle the stream of passengers into the terminal. It was pretty smooth going in the terminal getting our luggage and passing through customs. (US immigration was handled onboard in Portland, ME, the first port of entry into the US. Approximately 1,400 US passport holders, and 700 foreigners had to be processed before anyone could get off the ship.) Once outside the terminal, things got a bit chaotic looking for shuttle buses to the airports. Even though we had prepaid for the shuttle, we had no ticket or other paper to prove we had. However, this apparently was not a problem for the bus personnel or Celebrity. We were around ten buses, and the advice was simply to “follow your luggage and get on the same bus.” A headcount was taken of everyone on the bus, and that concluded the business portion of getting to the airport. There was no Luggage Valet service on this Celebrity cruise. 11. Conclusion: This was a fascinating trip; despite its glitches, we were happy to have taken it. We want to take this cruise again in warmer weather; both this part of New England, and Canada, have a lot to see and enjoy. Read Less
Sail Date: September 2017
We have sailed on Summit before. She is an older and smaller ship, but has been refurbished. She is clean and easy to find your way around. the food and the crew are amazing and friendly. So are the other passengers. We made new friends ... Read More
We have sailed on Summit before. She is an older and smaller ship, but has been refurbished. She is clean and easy to find your way around. the food and the crew are amazing and friendly. So are the other passengers. We made new friends every day. Our cabin steward was wonderful. He took very good care of us and got us everything that we needed. We took private tours at most of the ports and were very pleased with all of them. We had both warm and cold weather and we didn't see pretty colors on the trees until the last 2 days. We sail in Aqua Class which allows us to eat in a specialty restaurant, Blu, every night and we love it. the room is small and the feel is more intimate. The menu is a little "healthier" but you can order off the menu in the main dining room at any time. Everything was smooth from beginning to end and I would sail on Celebrity Summit again without hesitation. Read Less
2 Helpful Votes
Sail Date: September 2017
I chose this cruise for the itinerary, New England and Canada, which I enjoyed. I also chose Aqua Class on recommendations from friends who enjoyed the Blu restaurant and the Spa. Well the balcony cabins are exactly the same as any ... Read More
I chose this cruise for the itinerary, New England and Canada, which I enjoyed. I also chose Aqua Class on recommendations from friends who enjoyed the Blu restaurant and the Spa. Well the balcony cabins are exactly the same as any other balcony cabin and they are located just under the pool and Lido deck which became very noisy at times. The Blu restaurant was nothing special. I actually ordered off the main dining room menu several times. I was expecting more diverse choices. The extra spa facilities included the sauna and what they call the Persian Garden which is nothing more heated benches and aromatherapy. I was expecting a Jacuzzi. The ship is old and the noise level in the cabins is bad. Slamming doors day and night. I feel like I got robed. I could have saved a lot of money by just being in a regular balcony. I will never take Aqua class again. Read Less
Sail Date: September 2017
We book the Celebrity Summit because of the itinerary and we were not disappointed. Embarkation and disembarkation went smoothly. Upon arrival on the ship you were greeted with a class of champagne. The buffet was good. They ... Read More
We book the Celebrity Summit because of the itinerary and we were not disappointed. Embarkation and disembarkation went smoothly. Upon arrival on the ship you were greeted with a class of champagne. The buffet was good. They had 2 sections and we found there was some different items on each section. for breakfast, you could have made to order omelettes which were very good. They had an ice cream station with different flavors of ice cream and toppings. The food presentation was great. The food was excellent especially since they have shrimp cocktail and the best onion soup every night. All of the crew are very friendly. The shows were great. They had a lot of free activities to do on sea days. Unfortunately, some of them were a few minutes apart and in different parts of the ship. We love this ship and will definitely go on it again. Read Less
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