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1 Helpful Vote
Sail Date: October 2017
We chose this cruise due to the itinery. The Summit was excellent . It was older but very clean . The entertainment was the best we have seen on our 11 Celebrity cruises. I will say the celebrity shows with the dancers we ... Read More
We chose this cruise due to the itinery. The Summit was excellent . It was older but very clean . The entertainment was the best we have seen on our 11 Celebrity cruises. I will say the celebrity shows with the dancers we felt were not up to par. We actually found two to be boring which we have not found in the past The stops in Maine and Boston were great. Maine is beautiful. Lots to enjoy Quebec overnight was wonderful and I know there was much more to see. One of our tours was to a copper museum which we thought was not going to be so great but turned out to be a highlight. We had anytime dining which we like but did have more wait time then usual. I feel anytime should exclude any reservations. Reservations seem to tie up tables. I guess if you want a certain time then go to set dining times. I can never say enough positive about the staff. They just are excellent. We enjoy our conversations with them. They always seem happy. Celebrity must take good care of them. Their smiles never fade. We did have two captains. Captain Alex and then Captain Kate. Must say we never enjoyed captains as much as on this trip. It was an excellent 14 day trip. One we would do again. Read Less
Sail Date: October 2017
we chose celebrity summit for the Canada /new England.trip this is our 3rd year in a row on this trip and of course for captain Kate captain Alex was captain for the first week . he was excellent. captain Kate took over for the ... Read More
we chose celebrity summit for the Canada /new England.trip this is our 3rd year in a row on this trip and of course for captain Kate captain Alex was captain for the first week . he was excellent. captain Kate took over for the second week. what can one say about her except that see is great. i have been on a celebrity ships for the better part of 40 years. of course i have been on other cruses lines .but there is always something special of being on a celebrity ship . we were with another couple who we convinced to join us on this trip. other then being a little cold for them at times they enjoyed it. we look forward to going back next September on the same trip .we are already booked. one of the best things about this trip its 14 days. 7 day cruses are not worth the trouble its got to be 14 day or more. the ship itself we all know its old the rehab they did a couple of years ago was good. but now i read that that celebrity is spending lots of money on the hole fleet to put the edge touch to the fleet and the summit is suppose to be the first ship to go in for the rehab when its start to happen. we can only hope that captain Kate will remain on the summit to see it through thank you celebrity for a great 14 days of luxury. my highest praise goes out to captain Kate and her excellent crew . Read Less
1 Helpful Vote
Sail Date: October 2017
All in All, this was a wonderful cruise. We met some very nice people. We liked the size of the ship, the veranda cabin, and the staff. Everyone was very polite and helpful especially in the dining room. We took excursions at nearly ... Read More
All in All, this was a wonderful cruise. We met some very nice people. We liked the size of the ship, the veranda cabin, and the staff. Everyone was very polite and helpful especially in the dining room. We took excursions at nearly every port and enjoyed them all. We did not take an excursion in Sydney and I'm glad we didn't. I walked around and there wasn't much to see on Sydney. There was some wonderful entertainment on the ship and we spent more than one night dancing the night away. Playing trivia was enjoyable entertainment on sea days and looked forward to playing. The disembarkation went smoothly. However, retrieving our luggage at the port was nothing but chaos. I would recommend this cruise to anyone who was interested and might even think of going on it again. Just remember to bring clothing that you can wear in layers. It gets somewhat cold and windy the further north you travel. Read Less
1 Helpful Vote
Sail Date: October 2017
We've always wanted to do the New England/Canada cruise. We've done two 7 days cruises before and thought the 14 day cruise would be a great experience. We almost missed the cruise because our plane was delayed out of Nashville and we ... Read More
We've always wanted to do the New England/Canada cruise. We've done two 7 days cruises before and thought the 14 day cruise would be a great experience. We almost missed the cruise because our plane was delayed out of Nashville and we missed our connection in Charlotte, but we arrived two hours before the ship sailed. Embarkation could not have been better, because everyone else was on the ship!! Once on board, our cabin was ready and we dumped our luggage and headed up for a quick lunch and the sail away. The food was amazing......we mostly ate at the restaurant....every meal was great. Even the food in the Ocean View Café was good....great selections. I'm pretty picky about musical entertainment, and I wasn't overly impressed by the ship's musical cast, but the special entertainers were great! I can't say enough about the service....our stateroom attendant was just great, and the waiters in the restaurant really made us feel special. We really enjoyed eating dinner with different folks each night and met some folks we'll stay in touch with. Ports: all of our excursions were privately planned. The ship's shore excursions are so expensive. We did the Duck Tour in Boston and that was fun. In Portland we just explored on our own. In Bar Harbor we had planned a private excursion with Olli's Trolley. What a great tour! I highly recommend it. I loved Bar Harbor and would like to return there some day. We had two days in Quebec City. It rained the first day, but the second was beautiful. Actually, we only had one rainy day out of 14! We had a private tour there, as well, planned with a couple we met through Cruise Critic. Next on to Prince Edward Island where we explored on our own, and then Sydney, Nova Scotia where we explored on our own. I didn't think there was much to do in Sydney, and would rather have stayed two days in Halifax. We had a private tour in Halifax as well, and it was soooooo beautiful. Just not enough time to see everything. Would I go again...yes! Some beautiful ports, the trees were peak color! Read Less
1 Helpful Vote
Sail Date: October 2017
The price was right, as were the Itinerary and time of year of the cruise. We were very pleased with the cruise experience and the ports of call. This was our first cruise on Celebrity (have been on Azamara twice). We found the service on ... Read More
The price was right, as were the Itinerary and time of year of the cruise. We were very pleased with the cruise experience and the ports of call. This was our first cruise on Celebrity (have been on Azamara twice). We found the service on Celebrity to be outstanding. We are used to more inclusive cruises so the only drawback was being bugged for photos and a couple other things. Our room was a bit small but not a problem at all. We rented cars at each location with the exception of Boston where we took the HOHO bus. The fall colors as we moved north were at their peak and that was the basic purpose of booking at this time of year. Renting cars at the smaller ports took some hunting but worked out well anyway. Some of the ports were crowded because of other cruises but this is a popular time of year. Read Less
Sail Date: October 2017
Our cruise on the Summit was overall a good one. We have sailed with Celebrity a great number of times over the last 15 years. We usually cruise in Aqua Class because the food has been better than in the main dining room and we do enjoy ... Read More
Our cruise on the Summit was overall a good one. We have sailed with Celebrity a great number of times over the last 15 years. We usually cruise in Aqua Class because the food has been better than in the main dining room and we do enjoy the Blu restaurant seating arrangements very much. The service there continues to be excellent from everyone. Our room was very well taken care of by our Room Steward. Service in the Forward Lounge with most waiters and servers was generally quite good. We had only two Celebrity shore excursions, but both were excellent with outstanding guides. The quality of the onboard lectures could certainly be improved, and that has been an issue for many of our cruises. The entertainment, while being enjoyed by many, is not always to our liking, but the comedian was excellent. Our main issue has been the gradual decline in what was provided when we first cruised to what is presently offered. They are basically little things, like ice buckets and water pitchers in the room, and flowers in Aqua class. Canapés have become less desirable because there are no utensils provided. Many of the daily offerings are rather unusual and are certainly not finger food. We are also quite concerned with how the survey about the cruise has become so tailored with little space for actually telling how the cruise went . It is our opinion that Celebrity does not really want to know what we think, with limited space for rewarding crew and service to no space at all for comments and suggestions as to how the cruises can be improved. We did enjoy going to a single location for Captain's Club. They did use vouchers, but we could go the forward lounge to spend the time with fellow Captain’s Clubbers. Another major issue was the limited seating in the Oceanview Cafe, which was exacerbated by card players taking over tables during the lunch period. Since Celebrity has rarely enforced many of its rules, this causes problems for others who are there circling the area, looking for a place to eat. Something that is not just a Celebrity issue, is the division of cruising into classes. There seems to be a desire to isolate the Suite Class, which certainly can limit the opportunity to mix and mingle with those passengers. We may go again, but it will take careful consideration. Read Less
3 Helpful Votes
Sail Date: October 2017
Overview: After over 20 cruises, we congratulate Celebrity staff and crew on continuing to provide quality service. Perfect weather in most towns en route and amazing fall foliage colors helped us enjoy six fascinating ports in New England ... Read More
Overview: After over 20 cruises, we congratulate Celebrity staff and crew on continuing to provide quality service. Perfect weather in most towns en route and amazing fall foliage colors helped us enjoy six fascinating ports in New England and Canada. Embarkation: Newark is a 3 hour flight from our home town. We flew up the night before. Embassy Suites provided a free shuttle from the airport to the hotel and a $20 p/p shuttle to Port Liberty the following day. They offered a free drink in the evening and an excellent buffet breakfast was included in our reservation. Ruby Tuesday across the street is convenient and buzzy for dinner. Next morning we arrived at Port Liberty terminal at 11.30 a. m. along with many other passengers. There was plenty of friendly Celebrity staff on hand to expedite the process and we were on board in about a half hour. The Ship: Our Deck 2 stateroom had a large picture window which proved quite adequate as the weather was not conducive to much balcony use. It was located conveniently near mid ship elevators and stairs. We could easily walk up to third floor Guest Relations and other service counters, as well as to Cosmopolitan, the main dining room for lunch and for dinner. Fidelis was our attentive Stateroom Steward. He quickly learned our routines and preferences. Whenever we headed out he managed to clean the room before we returned. We were surprised that Celebrity has eliminated Assistant Stewards. An officer explained that it was proving more efficient to assign less cabins per steward and have one person totally responsible. We were impressed by the cleanliness of our cabin and public areas. A small point that perhaps showed Summit’s age was that our bathroom tile needed re-grouting and “watch your step” warning letters had lost most of their black paint. Dining: We booked the Select Dining option in the main dining room, Cosmopolitan. We varied our dinner time each day to fit in with excursions and theater entertainment. Hostess Ilya and another hostess were charming and efficiently controlled the seating of passengers. We never had to wait more than a few minutes for a table. We learned to make a reservation as we left each night for the following evening at 8.15 p.m. We were always able to get a table with Ricardo the waiter, ably assisted by Nyoman. Charming head waiter George always dropped by to ensure we were happy with our dinner choices. There were different a la carte dishes on the menu every night. Sometimes we chose favorites such as escargots and caesar salad from the classics side of the menu instead. We have sailed over 20 times with Celebrity and note that the menus have changed less than we might have hoped in the last few years. We purchased two 5 Bottle Classic Wine Packages from our helpful and friendly sommelier, Tetiana. She helped us select a red wine each night to accompany our dinner main courses. We dined at Tuscan Grille specialty restaurant once and greatly enjoyed the personalized service and more elaborate menu. There is a huge selection of breakfast and lunch plates up in the Oceanview Cafe. To avoid crowds, we recommend eating breakfast there as soon as they open at 7.00 a.m. Aft there’s a fresh pasta station and a pannini/grill station, both excellent. One of the perks of sticking with the Royal Caribbean fleet is gaining Elite Plus Level Captain’s Club Member status. Complementary drinks and hors d’oeuvres were served for Members from 5.00 to 7.00 p.m. in the Revelations Lounge. Drinks only in two other bars. We were ably served drinks by Maurice and canapés by Olena in Revelations. They do an excellent job and we enjoyed chatting with them both. Olga the Captain’s Club hostess was there to greet and mingle. Olga was the best Club hostess we have encountered on any cruise, quickly knowing members by name and always around the ship to chat and help out. As Elites, we were able to avoid the crowds and enjoy continental breakfast and café lattes at Tuscan Grille. There we were served excellently by Maurice. He and waitress Vatiswa lightened the morning atmosphere. Entertainment & Activities: We enjoy live shows and went to the theater almost every night. We applaud Celebrity’s decision to stage their two shows the same time each night. It meant we could plan on going to the 7.00 p.m. show before dinner. Often there was a full house so it was best to get there early to get a good seat. Top marks to performers we would welcome seeing again on future cruises: Salci on the piano, singers Jordi Bennett, Jesse Hamilton, Stephani, and the totally amazing magician Stephen Williams, Jr. A Beyond the Podium talk by Ranger John on the significance and construction of the St Lawrence Seaway was very informative. Shore Excursions: The only port we’d visited before was Boston and we decided to try three different excursion approaches to make the most of our time on shore: Summit Shore Excursions, private tours and doing it on our own: Boston: We took a Celebrity shuttle from the dock to downtown and walked around the historic neighborhood. We met friends who live in Boston for lunch at Kinsale’s , a popular watering hole near Government Center. The reuben sandwiches and local ale were good. Portland, Me.: What a beautiful, clean and historic city. We prearranged a two hour tour with Scenic Route Maine Tours. Our driver/guide was “Brumps” (ask him about his grandchild who invented the name!). He took us to all the main sights: downtown Portland, spectacular Casco Bay, the lighthouse and tree-lined streets of 19th and early 20th century homes. Afterwards we ate fresh lobster at Portland Lobster Company on the waterfront. Bar Harbor, Me.: Not much to see in the tourist-focused town itself. In a Cariloha shop we bought shirts at a discount. In advance, we booked seats on Oli’s Trolley for a two-and-a-half hour group tour out to Acadia National Park. It was a beautiful excursion in brilliant sunshine. Our driver/guide Mike was entertaining and knowledgeable. We were impressed at Thunder Hole by waves making a booming noise in the rocks, stopped to enjoy views of Jordan Pond’s colorful tree foliage and, literally above it all at 1530 feet, were awed by forest and Maine coastline vistas from the top of Cadillac Mountain. Quebec City: We docked downtown in Sunday afternoon rain and went out on our own to walk around the quaint rebuilt 18th century old town -- lovely in spite of the weather and shops were open. We found maple candies, local cheeses to take home, and postcards. We then took a pre-booked two-hour Viator bus tour. Francois, our knowledgeable local guide, showed us much of the city. There are 850,000 inhabitants: 90% French-speaking, 90% Catholic and 90% white, he explained. The following day the weather was fine and we took the funiculaire up to Chateau Frontenac. We walked the promenade and imagined the surprise French General Montcalm’s soldiers experienced when British General Wolfe’s troops scaled the Heights of Abraham and beat them in a 20 minute battle. Both generals died. Charlottetown, PEI: With two other cruise critic roll call couples, we had arranged in advance a van tour of about 5 hours. Our driver/guide was David of Coach Atlantic Transportation. David is a local man with a fount of knowledge and love for his island. We visited villages on the coast. David demonstrated how lobster pots catch lobsters. We saw sandy, off-season beaches, orange-colored cliffs and stopped to photograph a surprisingly unafraid fox. For fans of “Anne of Green Gables” we visited the house that looks a lot like hers as described in the book. Finally, we stopped off at the Preserve Company to taste and buy delicious jams and marmalades. Sidney, Nova Scotia: We took a Celebrity bus tour to visit Alexander Graham Bell’s museum and the pretty village of Baddeck. Bell eventually bought land there and built a permanent home overlooking the water. The day was beautiful, the foliage at its peak and the scenery idyllic. The Bell Museum is well worth a visit. Our guide Wendell is well-informed and gave a good account of what we saw, the history of Sidney and the Celtic heritage, including song and fiddle-playing. Halifax, Nova Scotia: In advance on cruise critic roll call, we arranged with two other couples to hire a van to tour the city of Halifax and go to Peggy’s Cove. Our least successful experience: the Halifax Tour Guides Nova Scotia guide/driver arrived in a taxi designed to seat five and the space was tight. He had no microphone which, aided by a strong accent, meant some of his commentary wasn’t clear. We saw the Citadel and downtown, some of the different city neighborhoods, and headed out of town to Peggy’s Cove. It’s a long drive and when we got there the crowds of tourists around the lighthouse were unbelievable. Not worth dedicating the time. On our return, we visited the Titanic passenger, a moving experience. Disembarkation: We paid Celebrity in advance for a shuttle transfer to Newark Airport so as to arrive in good time before our 1.00 p.m. flight. It worked well. The ship crew monitored progress through Customs (no Immigration there) and held us back on board until the crowd thinned a bit. Our bags were easy to find in groups according to the numbers on the tags provided. Overall, we were very pleased with our New England/Canada cruise experience with Celebrity, and give it an unqualified recommendation for fall 2018. We made a new booking while on board and already look forward to cruising south from England to the Canary Islands in 2018. Read Less
1 Helpful Vote
Sail Date: October 2017
only reason we chose this cruise is to piggyback on friends' trip. Overall the trip was good, but could have been much better if systemic details were handled better. The ship was clean, the cabin and food staffs were excellent and ... Read More
only reason we chose this cruise is to piggyback on friends' trip. Overall the trip was good, but could have been much better if systemic details were handled better. The ship was clean, the cabin and food staffs were excellent and attentive. The itinerary covered lovely cities and countryside and for the most part we had great weather. What could be improved? The cabin (veranda) was on the small side; there were only 2 power plugs for American electrics/electronics and none in the bathroom. So to dry hair or use an electric shaver you had sit at a small desk. The biggest bug for us was that the key to the cabin stopped working at least 10 times for both my husband and myself, so we had to go to the reception desk continuously throughout the trip. At first we were told that we were putting the key next to a phone or iPad. the key was reprogrammed then stopped working within hours or days. Sometimes it stopped after one use. We asked to be relocated or fix the problem after a 3-4 trips to the reception desk or to fix the problem once and for all but that didn't happen. It was a real downer to keep going, stand in line, and explain to the various staff members what's going on. Must have spent at least half a day on this issue. Towards the end of the trip, a manager owned up that it wasn't our fault and that they have a system problem. This was also corroborated by the fact that other passengers had a key issue but not to the same extent. Not fun. The saga continues. When the bill came, there were several entries for drinks and food that should have been covered by the "classic" drinks package, that were billed, I assume because the key wasn't working at the time. I asked for these additional amounts to be removed and was told that they would be. I haven't checked whether they were as yet. The food was Ok with some meals that were good/very good and one that was actually excellent. The food service in the dining rooms was very attentive. The self serve buffets were efficient and had many stations and servers and overcrowding was minimal. The ship was being continually cleaned and serviced. It is old (2001) but well maintained. On the whole, we thought that the trip was overpriced. Some of this was on us as we should have not gotten the drinks packages at $1816 for 2 people but paid for drinks individually. We have 1-2 wine drinks each per day and a couple of lattes. Read Less
1 Helpful Vote
Sail Date: October 2017
One of the smaller of the large ships. Great itinerary. Excellent staff--but standards are slipping. Food not as good as on Silhouette in its maiden year; service a bit less impressive. Even though there were fewer passengers and the ... Read More
One of the smaller of the large ships. Great itinerary. Excellent staff--but standards are slipping. Food not as good as on Silhouette in its maiden year; service a bit less impressive. Even though there were fewer passengers and the ship is smaller, there often were occasions when facilities were inadequate to handle the crowds--at Oceanview Restaurant for breakfast and lunch for example and in some of the public rooms for drinks or a show. Shops were generally uninteresting, many of their staffs ambivalent. Many people contracted a nasty cough and cold, but shops ran out of cough drops, syrups, etc. toward the end of the cruise. One dinner companion reported he found an alternative at the medical center--a decongestant and cough medication for $400. Dining room is very attractive and comfortable, although accommodating large size dishes was a challenge for many of the larger tables. Dining service was often slow and food not as hot as it should be-both influenced by the distance of the kitchen to the dining room. Entertainment went from very good to walk out. Menus often lacked imagination. Ports were delightful with Sidney an exception. Oceanview cabin was fine and steward, Xavier, extraordinary. Port presentations were poor in content and delivery. There is a nice upbeat vibe but cruise director a bit lacking. Daily TV presentations were boring, focused on selling shops and services and uninformative re ports. Few activities for those on board on port days. Missed the towel animals in the cabin and munchies at the bars. We did only one ship-sponsored excursion--Arcadia National Park-- and it was very good. Captain's Club events were always way overcrowded with long lines and frequently poorly timed--like 30 minutes before dinner at the other end of the ship. Disembarkation was handled well on board but led to huge lines on the pier. Taxis/cars fetched by the port dispatcher were significantly more expensive than a limo service from the City. (Maybe I just was directed to a more expensive vendor?) Despite the criticisms, we probably will give Celebrity another go in the future. Read Less
1 Helpful Vote
Sail Date: October 2017
We are Elite+ travelers and usually LOVE our cruises. This time, however, we were very disappointed to find Aqua class so increased that dining in BLU became more of a chore than a treat. There is no way that the wait staff can give ... Read More
We are Elite+ travelers and usually LOVE our cruises. This time, however, we were very disappointed to find Aqua class so increased that dining in BLU became more of a chore than a treat. There is no way that the wait staff can give exclusive dining service with so many folks crowding in. At one evening meal we had a 20 minute wait for a 4 top. Two other nights also had waits, one 2 top, one 4 top. The "savorys" are a joke! One day, several people were in the passageway kidding with each other about them. Celebrity production shows have steadily been going down hill. Weak concepts, mediocre singers, middle school quality choreography and sound system management that makes the music so loud that singers lyrics can not be heard. We still like Celebrity very much and hope that they will stop the slide down to the level of their competitors and move overall quality up to where it once was. Read Less
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