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3 Helpful Votes
Sail Date: July 2019
We chose this cruise for the itinerary. The itinerary was wonderful; we thoroughly enjoyed every port. Our service issues were numerous: a computer error kept us standing at check-in for 20 minutes, two different parties were assigned ... Read More
We chose this cruise for the itinerary. The itinerary was wonderful; we thoroughly enjoyed every port. Our service issues were numerous: a computer error kept us standing at check-in for 20 minutes, two different parties were assigned the same table in the dining room, the Customer Service line was regularly 40 minutes for days, the Customer Service staff gave us incorrect information, the final bill was illegible, our room key was inoperable. All avoidable issues. When these concerns were raised to the Cruise Director, his response was "go have a drink and forget about it". Wow. The ship is beautiful. Our cabin was exactly as we would have expected it. Most of the on-board entertainment was good. Celebrity has made changes that reduce the value of drink packages. The prices on the packages have gone up while the price of the drinks has also gone up. Now, Baileys is priced as a "Premium" drink, which means that it cannot be purchased with the Classic Drink Package any more. We no longer see Celebrity as offering a premium experience due to their recent changes. Read Less
6 Helpful Votes
Sail Date: July 2019
Second time on Reflection and third time on Celebrity. Been on over 20 RCCL cruises and am a Diamond Plus Member. The ship is fine, clean and very nice staff. We had all 4 perks and used them all. WiFi worked well. Premium drink ... Read More
Second time on Reflection and third time on Celebrity. Been on over 20 RCCL cruises and am a Diamond Plus Member. The ship is fine, clean and very nice staff. We had all 4 perks and used them all. WiFi worked well. Premium drink package was great. Balcony cabin typical of a cruise ship in size and bathroom. Cabin Stewart was just decent. Main dining room was the biggest disappointment as there was nothing special in the dining room in regards to the food, presentation and desserts. Weak menus had us eating 6 times out of the dining room out of 12 nights. The wait staff was excellent but the food was unimpressive and the menu might was well been RCCL’s. Lawn club, Murano and the Porch scored high marks from our group. The many and presentation is what you used to see in the main dining room. Now you have to pay for it and up to $55 per person! Want a choice steak add another $15! Porch best deal on ship at $30 pp and comes with a seafood tower and great desserts. We were the only only ones dining there on the night we went. Next time we book a specialty dining package since the main dining room is mediocre. Aqua spa food is nice in the am. The buffet is better here than RCCL by far but dealing with the people in line and their unsanitary ways is frightening. One passenger decided she did not like her French fries and threw them back in the French fry container in the buffet!! The Solarium which is a haven after touring all day was open to small children from 5-7 pm everyday. You can only imagine the noise they make with a closed glass roof. The rule is you have to be 16+ years old to be in the one adult area on the ship. Not this ship! They said because of the cool weather they wanted to allow children in the Solarium. I like kids and all but when trying to relax I do not want to hear them screaming. Bar staff was great and the Coffee Bar staff was the best on the ship and my favorite place to go. Fitness center was fitted well with machines and weights. Not real busy as many people are more than working out. Spa was decent. $150 for a 50 minute massage. They did have in port specials. Cruise director was great but the entertainment was lacking overall in the theater. Live music in the Central area was better. Casino was ok but not busy and not a lot of energy. We went to 9 ports with one overnight in 12 days so very busy cruise. Easy on and easy off at the ports and disembarkation was very quick. Elite members receive very few benefits when you already have all 4 perks. The free laundry bag was the best of the benefits. Read Less
1 Helpful Vote
Sail Date: June 2019
We chose this cruise because of the itinerary and because friends had recommended the Aqua Class cabins and dining room. Positives: Comfortable cabin, very well maintained by our excellent steward, Leslie. Ports ... Read More
We chose this cruise because of the itinerary and because friends had recommended the Aqua Class cabins and dining room. Positives: Comfortable cabin, very well maintained by our excellent steward, Leslie. Ports were all very good and the ship schedule also. Aqua class dining room a pleasure with excellent service and generally good cuisine. If your entrée was unsatisfactory, you could request something else, and it was delivered promptly. Some dishes were too salty. We enjoyed the first night's Irish dance and music performance very much. Lido café food was varied and delicious, with superb Asian and Indian dishes. Negatives: The muster drill was ridiculous with a cartoonish film which made light of what should be a serious subject. With the exception of the first night's entertainment, we skipped the rest, which did not interest us (also the music was far too LOUD). Excursions were expensive and some were excellent, but some poor. Drink prices and wine costs very expensive. Same for Wi-Fi. No free shuttles to ports. Library poor with no daily newspapers and very few books. We attended one lecture on Paris architecture and wish there had been more comparable educational offerings. No self serve laundry. Laundry charges exorbitant. Celebrity fares seem attractive, but they do not offer many inclusions. Everything costs extra! Would we cruise with Celebrity again? Probably not unless the itinerary was very attractive and the price right. Read Less
1 Helpful Vote
Sail Date: June 2019
Have always tried to stay on the small side for cruises, but this itinerary attracted us, so we gave it a try. Having experienced embarkation disasters before we were expecting the worst. Wow!! Walked right in and were directed to a line ... Read More
Have always tried to stay on the small side for cruises, but this itinerary attracted us, so we gave it a try. Having experienced embarkation disasters before we were expecting the worst. Wow!! Walked right in and were directed to a line with no one in it. Walked right to the waiting area and barely got sat down when we were called for the bus to take us to the ship. Right on board. Ordered a drink and prepared to sit awhile. Did not even finish it when it was announced, early, that our room was ready. Bags were in the room. Rocky, our room steward met us and walked us through his spiel. He was great the whole time. Smiling and happy. What can I do for you. Room was a standard balcony. Typical cruise ship room. No problems the entire voyage. I am a big guy (6'1" 260) and the shower was just fine. Wandered up to the Oasis Café for lunch. The variety of food was excellent. Drink folks were around a lot, but not pushy. The food was so good in the Oasis, that we only went to the main dining room one night. A great selection and they would cook chicken, steak, fish, or burgers very quickly. Always a carving station. Loved the gyro meat when it was on. Dinner had most of what was available in the main dining room. Our main dining room experience was good, I just hate dressing up and waiting for the courses. Casino was good. Did not lose money. Can't say that I made a bunch, but I didn't lose. Getting on and off the ship was not a huge problem. There was usually a line, but no big deal. Only used 2 of Celebrity's excursions and only because we had On Board Credit (OBC). Trip to Cork and Jameson was very good and worth the money, but the trip to Honfleur was a serious rip. Just a bus tour with a confused young man in charge of the bus. We used About Dublin Taxi Tours in Dublin and a private tour in Bruges. Those and others were booked with folks on the Cruise Critic thread for our cruise. This was our second Celebrity cruise and I am impressed that they are not pushy about selling you their overpriced art, jewelry, etc. I like the lack of sales announcements, but at the same time we could not hear any announcements because if the TV was not set to the right channel you never got them w/out opening your door. How's that for the biggest complaint....couldn't hear the announcements?? The one early in the morning told you that we were docked and you could get off. Elevators had signs that told you what deck to go to. Hints/Tips... Had to track down the good beer. The Master Cellar wine bar is where they hide the good stuff (Duvel, Leffe, La Fin du Monde). Sunset Bar at the back of the Oasis Café was a great place to watch the world go by. Rarely crowded and if it got cool they brought out the blankets. If Kennedy is working, you will have some great laughs. Brought too many clothes. Entertainment was OK. Best stuff was the folks they brought on for one night. Not a big song and dance guy, so the productions did not thrill me. Never got my chance to call the ship a "boat" in front of a ship's officer. The look that you get is priceless. A great trip. Read Less
Sail Date: May 2019
The itinerary was excellent. Love that cruise ships going out of Dublin. The required need to use shuttle buses from makeshift passenger terminal was awkward. Much better at disembarktion. The staff friendly and very helpful. Food and ... Read More
The itinerary was excellent. Love that cruise ships going out of Dublin. The required need to use shuttle buses from makeshift passenger terminal was awkward. Much better at disembarktion. The staff friendly and very helpful. Food and overall service excellent. Staff did great job having cabins ready when guests boarded. Embarking and Disembarking was very smooth most of the time. Enjoyed Celebrity organized tours. The Destination Concierge was exceptional. Future Cruise staff very attentive and well informed. Felt the overall decor was a big miss. Art work, mostly dull or black and white very weird subject matter or abstract. Many chairs in public areas too low . Had a balcony room with 2 sharing...very small and sad inadequate storage. Had to keep climbing onto bed to access the over the bed storage bins. Inconvenient and dangerous. The Captain made appearances at events but otherwise was not very visible. The senior staff was out and about but were not particularly approachable. Read Less
2 Helpful Votes
Sail Date: May 2019
We chose this cruise for the destination. It was my second cruise (my 1st was with Celebrity in 2017 to Alaska) and my husband's first cruise. We were in a suite. Embarkation from the Port of Dublin was a nightmare and took just ... Read More
We chose this cruise for the destination. It was my second cruise (my 1st was with Celebrity in 2017 to Alaska) and my husband's first cruise. We were in a suite. Embarkation from the Port of Dublin was a nightmare and took just shy of two hours. Our cabin was 2210 located aft on deck 12. We liked the layout of the cabin (sofa near balcony). The bathroom was spacious and had lots of storage. The cabin itself had sufficient storage as well. All was in good condition except the sofa was a little threadbare. We could hear a little scraping of chairs from the Sunset Bar above, but mostly in the morning. It was not enough to bother us. Our cabin steward kept our cabin clean and stocked. Our butler was eager and pleasant but was not as present as he should have been. He failed to continuously stock breakfast room service order forms and we had to ask for them. He failed to ask us if we intended to attend the performances, but we showed up anyway to be seated in the reserved seating area. We had to remind him several times for the blankets that we had requested to use on our balcony. He did clear the refrigerator and keep it stocked with water as we had requested. We ate breakfast in our room and were pleased with the quality of the food and timeliness of delivery. The food was warm, but not hot. The coffee was hot. We at most of the rest of our meals in Luminae. The service was exceptional. The food was very good. We did note, though, that the cooked fish dishes were what we considered over-cooked. We ate at the Porch once for lunch and found it very good. We also at Sushi on 5 for lunch and found it very good. The ramen was warm but not hot, but everything else was very good. We had lunch at the Ocean View Café once and found the service very good and the food good as well. We arrived right as lunch service opened and had no trouble finding a table. We were approached by wait staff several times asking if we had a drink order and tables were cleared quickly. We tried a number of the lounges. We enjoyed Michael's lounge for suite guests. Staff were very friendly and professional. They remembered us and our usual drink orders. We enjoyed the several times that entertainment was provided there. Our usual lounge, besides Michaels, was the Ensemble Lounge. We enjoyed the live music there. It could have used another waiter. The bar staff and wait staff were very busy and the wait to put in a drink order was a bit long. We particularly enjoyed the performer Charlotte who played acoustic guitar and sang. We saw the guest performers but not the Celebrity shows. We enjoyed the guest performers in the theater. We enjoyed the silent disco twice. The dance floor was packed both times. We also enjoyed the Beatles review and again the dance floor was packed. We did a Ridele wine tasting that focused on the most appropriate type of glass for a wine. The wines served were very good, the presenter was well informed and a good speaker. We 3 excursions through Celebrity: behind the scenes tour; kayaking; and a tour of a goat farm and dairy. 2 were great and 1 was not. The kayaking was not good because Celebrity had booked too many participants (29). For the operator to get all the participants in 2-man kayaks with the splash guards in place and the rudders set took nearly an hour. That left a little more than an hour of guided tour in the water. Also, it was difficult to keep everyone close enough to hear the tour guide. We did a smaller excursion boat up on fjord on our own and it was great. We did some hiking and some self-guided walks around towns on our own. All very easily. We flew into Dublin 4 days early, rented a car and drove out to the West Coast and along the Wild Atlantic Way. We did a tour of a fish smokehouse and a tour of an oyster farm. We enjoyed a self-guided walk of Galway. We found the Hop on Hop Off bus in Dublin to be a good way to see the city with limited time. We enjoyed all the ports, including Alesund and Bergen. We also enjoyed Belfast. We did Belfast on our own and went to the Titanic Museum and St. George's Market. Read Less
6 Helpful Votes
Sail Date: May 2019
We have been on many cruises, in many parts of the world. Our cruises have been a mix of Oceania and Princess. We expect a clean ship. It’s the only way to avoid disease. We constantly wash our hands. The Reflection was by far the ... Read More
We have been on many cruises, in many parts of the world. Our cruises have been a mix of Oceania and Princess. We expect a clean ship. It’s the only way to avoid disease. We constantly wash our hands. The Reflection was by far the worst experience. No wash stations at the buffet. Many waiters pimping booze, but not cleaning tables. No beverage service at the tables, the centralized beverage station is a disease cluster with people coughing over it. No visible crew wiping down of common contagion points - elevators, handrails, etc for the entire cruise. The Celebrity Reflection is not a clean ship. We both got norovirus - medical support was good. Two days of quarantine, but stomachs have not fully recovered. Substandard entertainment. Princess far better. Theater not handicapped friendly. Dining room tables packed like sardines. Only good cooking in the specialty restaurant - which they constantly hawked to get you to sign up for. Poor quality of room service food. Never Celebrity. Never again. Read Less
2 Helpful Votes
Sail Date: May 2019
This itinerary to British Isles and Iceland was on sale so in general we felt a great value for money. Some said there was a downgrade of quality & service but we didn't see that at all. The ship was in good shape, well kept and ... Read More
This itinerary to British Isles and Iceland was on sale so in general we felt a great value for money. Some said there was a downgrade of quality & service but we didn't see that at all. The ship was in good shape, well kept and clean. Service was as usual very good. Embarkation at Dublin was longer than expected. Check in tent was far away from the dock. Most people (except suite guests) needed to wait at least 30-45 mins to board a shuttle that took you to the ship. No excuse, Celebrity could have arranged MORE buses. Food at MDR was OK. Murano was still awesome. Le Petit chef was fun but tasted bad - steak was so tough, not really edible. Buffet was better than expected with paella, shrimp risotto, and fish & chips etc. We were really disappointed with entertainment though as there was no lectures on this cruise - sea days were boring. And because of weather we didn't spend alot of time on deck. Trivias and games were mostly small scaled and only lasted 15-30 mins. I'm not sure about others, many people might enjoy the shows but I found them extremely out-dated and corny. We didn't join any ship's excursions as some of their prices were outrageous. a 5-6 hour tour to Game of Thrones castle cost $399! Some said the bad itinerary was the reason it needed to discount to fill up the rooms. Overall very rushed as the ship departed at 4-5pm most of the ports. Clearly this cruise was not for someone who wished to thoroughly visit a place. Itinerary / embarkation / entertainment needed improvement but still an enjoyable cruise. At this price I would not hesitate to go again. Read Less
8 Helpful Votes
Sail Date: May 2019
For the destination. Sadly The ship was not spectacular or beautifully decorated. Their main focus was having alcohol available everywhere . Loud blaring music instead of relaxing Pianos, orchestras, or talented musicians. Only the last ... Read More
For the destination. Sadly The ship was not spectacular or beautifully decorated. Their main focus was having alcohol available everywhere . Loud blaring music instead of relaxing Pianos, orchestras, or talented musicians. Only the last night was an Irish band and dancers presented at the theatre. Of all my cruises, the main dining room was the worst I’ve experienced. Main courses were plainly presented, over cooked, nothing special. My own meals are tastier at home. Most of the desserts were pretty but made with fluffy frosting in different flavors. No flourless chocolate cake my favorite. I will say the gelato was very good. The food in the Ocean View was much better than the Opus dining room. When we asked about getting a taxi to get off of the ship the last day guest relations was untruthful telling us we had to have a reservation because no taxies would be available.Also that we must meet in reflection Theatre before getting off the ship but when we got up that morning people were getting off of the ship at 5 AM and taxies were available. This is my first and last experience with Celebrity cruise line. Read Less
4 Helpful Votes
Sail Date: May 2019
We chose this mini cruise as it fit in with our other holiday plans and we'd never been to Amsterdam before. Last year we sailed on Reflection on our first Celebrity cruise and enjoyed it although we didn't think it was any ... Read More
We chose this mini cruise as it fit in with our other holiday plans and we'd never been to Amsterdam before. Last year we sailed on Reflection on our first Celebrity cruise and enjoyed it although we didn't think it was any better than RCC and definitely no better than Holland America. The ship is pretty much the same as Reflection and our balcony cabin was clean, quiet and functional. We found the food in the MDR average. The first night was horrendous getting in as everyone was waiting outside at 8.30pm fo the second sitting. There was much mayhem and confusion as people tried to find their tables. Our waiter was less than pleased to see us and was miserable and surly all through the meal. We waited over an hour for our starters then a further half hour for the mains. A couple of the meals were wrong and there was no apology. My meal of beef was so small and cold under normal circumstances I would have sent it back however I didn't fancy another long wait. The meals on the second and third night were better and we ordered extra vegetables to fill us up. We found the food in the Ocean View cafe to be ok, again nothing to write home about. The entertainment was very good, the 3 shows we saw much better than anything we saw on Reflection last year. 2 production shows from the singers and dancers and 1 female entertainer who sang and played the piano. Most of the staff were friendly enough but I felt that as this was only a 3 night cruise none of them made any real effort as we would be going home soon. If this was my first Celebrity cruise I'm not sure it would entice me back to do another one in a hurry. Read Less
12 Helpful Votes
Sail Date: May 2019
We loved Amsterdam on a city break visit year so decided on a short cruise. We loved the skill steering through the lock and the scenery on the river up to Amsterdam. We upgraded to Concierge Class and the speedy check in was good, we ... Read More
We loved Amsterdam on a city break visit year so decided on a short cruise. We loved the skill steering through the lock and the scenery on the river up to Amsterdam. We upgraded to Concierge Class and the speedy check in was good, we had lunch in the main restaurant on the first day for concierge passengers, this was slow in terms of food and drinks service. We were happy with our stateroom, it was clean and tidy, the only complaint I have is that it was hard to get toiletries, they weren’t replaced without asking. A Celebrity cut back I think. We paid nearly five hundred dollars for two drinks packages for three nights, which is an outrageous price, on top of an expensive cruise, especially when you can’t get served. The bar service was atrocious throughout the cruise. Celebrity knew that there would be parties of people on a cruise to a destination like Amsterdam, so should have provided the service. The bars were understaffed, the table waiters were non existent and poorly trained. We waited over half an hour on more than one occasion for two drinks. I asked twice in the casino for drinks service, that never came. Because of the pressure Celebrity put their staff under they were unsmiling verging on grumpy. Celebrity Eclipse has previously given us great bar service. I did make a written complaint at guest services, but one wonders if it is just filed away. Along with other reviews people in the jacuzzis were shouting, ruining the cruise. for other passengers and more importantly guests were drinking out of glasses and bottles whilst in the jacuzzi making it a likely for somebody to sustain a bad cut. The attendants did nothing. The Grand Cuvee restaurant provided very good service both in terms of food and drink. It was a nice touch that we were seated on the same station each night.I also noticed that menus have been reduced from what we have been given on other Celebrity ships. We were lucky to have the Internet included as the prices charged are ridiculous. We will most likely be travelling with Fred Olsen or Princess on future occasions. Other people we talked too shared our opinions and will also cruise with other Cruise lines. Read Less
4 Helpful Votes
Sail Date: May 2019
This was our return to the beautiful Silhouette since it’s maiden voyage out of Hamburg many years ago. We decided to try out an accessible Sky Suite and we loved the benefits this brought such as Michaels Club and the exclusive ... Read More
This was our return to the beautiful Silhouette since it’s maiden voyage out of Hamburg many years ago. We decided to try out an accessible Sky Suite and we loved the benefits this brought such as Michaels Club and the exclusive restaurant Luminae for suite guests. The service and food in Luminae was fantastic and offered a personalised dining experience. Kurt and his colleagues were amazing and the best service I have had on a cruise ship. The free alcoholic drinks including champagne and cocktails all day in Michaels club added a lovely touch. We were very disappointed by the ocean view cafe as we decided to try this one morning and once for lunch. The buffet restaurant was over crowded making it very difficult to find a seat and you had to fight your way through to grab your food. The quality of most of the food was mostly enjoyable however the rice pudding was cold and way too sweet. The buffet was not up to standard as we had previously come across with Celebrity and the buffet on Royal was much better. Thumbs down on this sailing. The accessible suite was comfortable but the layout wasn’t the best but this was to accommodate wheelchair users. The sofa and TV were located in a very awkward place so you couldn’t watch TV whilst you were sat on the sofa. The accessible bathroom was a very good size although the lack of drainage in the shower meant that water would flow all over the bathroom area making it a paddling pool. On the morning we were at sea the rocking of the ship had made the water escape into the suite soaking the carpet. There was a lack of power sockets near to the beds so charging your mobile had to be done near to the TV unit. A larger TV would have been nice as the only place to watch it was from the bed. Another big disappointment on this sailing was the lack of free loungers in the solarium as this was extremely busy on both occasions we visited it. The cold weather also meant that more passengers tried to utilise this space including certain passengers who treated it like a booze up cruise where they were drinking bottles of beer in the hot tubs. No celebrity solarium attendant challenged them and they were left to their own devices. They certainly didn’t respect other passengers and their behaviour was more I had come to expect on a P&O cruise. The clientele on this sailing wasn’t what we usually find on a Celebrity cruise and Amsterdam was most likely the reason. Another thumbs down on this sailing. The solarium needs to be better supervised and necessary action taken. The size of the solarium also now feels limited compared to Royals Anthems of the Seas which has over twice the size of what is being offered on Celebrity. For once I felt that there was a lack of space and the ship felt over crowded. Not something I’ve experienced with Celebrity on previous sailings. Overall a nice trip but we have had much better sailings with Royal so this will be our first preference from now on. Read Less
5 Helpful Votes
Sail Date: May 2019
I booked this cruise as part of my quest to experience as many different cruise lines as possible and this was my first Celebrity cruise ...... it most certainly will not be my last. I have to admit it did not start well with, what I ... Read More
I booked this cruise as part of my quest to experience as many different cruise lines as possible and this was my first Celebrity cruise ...... it most certainly will not be my last. I have to admit it did not start well with, what I thought was a very chaotic check-in process, with lots of unnecessary queuing. I much prefer the system where you are allocated a boarding group number and you are called to check-in by group number. The mandatory safety briefing, which lets face it can be a boring chore for regular cruisers, was made interesting by the showing a Bondesque film demonstrating safety factors as well as an amusing cartoon film about the importance of hand washing. Interestingly hand washing and use of hand sanitisers was rigorously enforced onboard, which was good to see. That said, once at the check-in desk the process was quick and efficient. Well the ship itself was amazing - probably the best laid out ship I have cruised on. The central atrium is amazing and there are plenty of nooks and crannies. An impressive library, a good games room but the absolute treasure was The Hideaway, a small area with an eclectic mix of unusual (very comfortable) chairs and nooks to chill and relax in. There is also a fantastic observation gallery. Turning to a subject dear to my heart - food. The buffet is one of the largest I have seen on a cruise ship although that may be an illusion because of the excellent way it has been laid out to make it look spacious. It has an amazing selection of food and you would have to be the most picky of eaters to find nothing you liked. The curries are especially excellent. The only minor gripe in the buffet is not enough seating - on most visits it was a struggle to find a table and it was often the case of loitering and grabbing a table as soon as someone left. The main restaurant is large and impressive with a mixture of large communal tables with some tables for two. We were lucky enough to have a table for two. One of my biggest bugbears with cruising is having to share a dining table with strangers - although I appreciate, for some, it's a major plus. Being picky, my only gripe concerning the main restaurant is dinner is only three courses, having said that portions are generous and you don't come away feeling you could have eaten more. We didn't try any of the speciality restaurants but to be honest we didn't need to as, without exception, the quality of food throughout the ship was exceptional - so why pay more when you can have perfection in your pre-paid package? Entertainment was good with two shows from the ships ensemble - who were very good. There was also a guest appearance from the amazing Claire Maidin when we were in Amsterdam - we hadn't heard of her before but she is very talented. It's a shame there were not more people to see her but many passengers were still ashore in Amsterdam - they missed a treat. Being an American cruise line service was exceptional, you couldn't walk past any member of the crew without being greeted with, at least, a cheery smile and hello. The cabin was very good, narrow but very deep. A silly thing but I liked the way the ends of the bed were rounded, which saved knocks when going to the loo in the middle of the night. The balcony was a good size although we got a soaking one day when, without any warning, they started hosing the balconies on the floor above resulting on an unexpected waterfall on our balcony and almost ruining my camera. A real bonus on this cruise was the sailing down the canal from IJmuiden to Amsterdam. Having previously lived in Amsterdam I didn't go on any excursions but looking at the prices they seemed very expensive for what was on offer. Read Less
4 Helpful Votes
Sail Date: October 2018
Celebrity Silhouette is the most unstable vessel I have ever sailed upon, and I have sailed many ships from many cruise lines around many parts of the globe. She lurched from side to side and front to rear for the entire two weeks. Two ... Read More
Celebrity Silhouette is the most unstable vessel I have ever sailed upon, and I have sailed many ships from many cruise lines around many parts of the globe. She lurched from side to side and front to rear for the entire two weeks. Two weeks of bouncing off the corridor walks despite calm seas. Spoilt the holiday really. By the end of the two weeks the number of passengers seen with arms,wrists or legs in bandages or casts was on the increase. On the upside, the food was amazing and couldn’t be faulted. The service from wait staff was amazing also. The entertainment however was lacking severely and the facilities on the ship put it in the category of basic compared to their competitors. The cabin was nice but with very limited amount of storage especially for a cruise lasting a fortnight and with no self service laundromat on board, your only option to wash clothes was to use their laundry service, and that is expensive. Read Less
3 Helpful Votes
Sail Date: August 2018
We have been with many other cruise lines but this was our first with Celebrity. We chose the trip because Ireland and Iceland was an unusual combination. The Southampton embarkation and disembarkation were exceptional; we were in our ... Read More
We have been with many other cruise lines but this was our first with Celebrity. We chose the trip because Ireland and Iceland was an unusual combination. The Southampton embarkation and disembarkation were exceptional; we were in our car going home by 8 am.The ship was excellent and our cabin large and comfortable, although some of the storage was badly designed. Dining in the main restaurant in the evening was very good with a fine menu and fast service. The same restaurant at lunchtime was less good with poor choice and staff being diverted I felt to the self service restaurant. Luckily we were on a drinks package or I would have gone teetotal. $11 plus 18% service charge plus dollar/sterling conversion makes for a dear glass of wine. I felt the chic nights were pointless with a man wearing a tuxedo next to a man in a T- shirt. Either go formal or do away with the chic nights. The entertainment was slimmed down as there were very few sea days but what there was was on a par with other lines. The waiters were the best I've ever had, remembering your name and preferences from almost first meeting. Ports and excursions were a problem.Local disembarkation could be a nightmare and was often poorly planned. The cost of excursions was often in three figures per person. The two cheaper ones we went on were substandard. The charges for shuttle buses were unacceptable; I do not call $16 / person a nominal charge. As we were docked many miles from the advertised ports, getting to Cork or Waterford say was high.Overall I think the lack of attention to smaller details and the high on board costs would persuade us to travel with another line in future. Read Less
4 Helpful Votes
Sail Date: August 2018
We chose this cruise because we wanted to visit Iceland, the inclusion of Ireland, Northern Ireland and Guernsey were a bonus. We had recently cruised on the Infinity and experienced a few issues. This cruise was better but there are ... Read More
We chose this cruise because we wanted to visit Iceland, the inclusion of Ireland, Northern Ireland and Guernsey were a bonus. We had recently cruised on the Infinity and experienced a few issues. This cruise was better but there are still a few niggling problems. We dined in the Grand Cuvee restaurant and also some of the specialist restaurants. The service in Grand Cuvee was fantastic, the food was okay. Dollar, our server, was attentiveas was her assistant, Juan, they made the meal experience better. I am not a fan of sweet desserts so always go for cheese and biscuits, this was disappointing as it was a meagre plate of dreadful cheese and some cheap biscuits. We asked for Cheddar and were then served with the plastic cheese squares normally put on burgers. As for the speciality dining Murano is undoubtedly the best restaurant I have ever eaten in and that is a lot. Fantastic service and food to die for. Similarly the Tuscan Grill is terrific, smae excellent service and food. We also had dinner at Qsine, oh dear! It is a stupid idea to use iPads to order food especialyy when they do not all work. The food was good but it took an age to eat as it came in little bits. Breakfast in Oceanview was an experience, the food was usually luke warm. Many people complained about this but were ignored. The only other grioe was disembarkation in ports, it took a long time when you visited some locations particularly ReyKjavik where it was a 45 minute queue. The shore excursions were very good, well organised (but over-priced). The entertainment was good with a variety of different entertainers. The positives outweigh the negatives. Read Less
1 Helpful Vote
Sail Date: July 2018
For this price range, I feel that everything should be in Tip-top shape. Celebrity's ship are way over due a facelift. I know that they are planning them, but I feel that the next year or so while we wait, I may try another cruise ... Read More
For this price range, I feel that everything should be in Tip-top shape. Celebrity's ship are way over due a facelift. I know that they are planning them, but I feel that the next year or so while we wait, I may try another cruise line, a newer ship. The service on Celebrity and the staff are always great! The food in the dining room and buffet are very hit and miss. This is another disappointment for this price level, I feel that you shouldn't have to spend extra to eat in the specialty dining to have great food. We did eat in the specialty dining. Tuscan Grill is always good, but I was so upset about getting rid of Qusine for this stupid Petite Chef- cartoon on your plate and a very mediocre meal, with only two choices- That was a rip off!!! I really missed Qusine the way it was. Our cabin was very comfortable, we felt that we had enough space. Bed very comfy, our stateroom attendant was excellent. I just felt that the cabin needed a facelift. The bathroom and furniture looked worn. I have a real bone to pick with Celebrity about their shore excursions. Do you notice that you cannot read any reviews on any of their shore excursions? I really wish you could. For that reason, I always try to book outside tours and excursions, but sometimes they seem like the best options, but we usually regret it, wishing that I had more information about what to expect. The other thing was that often we felt rushed during the day to get back to the ship and didn't feel like we had enough time to see anything. I guess this is the nature of cruising tho. I do love not having to unpack and pack to get to another location. I do love being at sea, But I think I may have to try another cruise line. Read Less
1 Helpful Vote
Sail Date: July 2018
This cruise on the Celebrity Eclipse was booked for two couples and their adult daughters. This was our third European cruise and well into double digit cruises if we include Caribbean/other cruises. We had two adjoining balcony rooms on ... Read More
This cruise on the Celebrity Eclipse was booked for two couples and their adult daughters. This was our third European cruise and well into double digit cruises if we include Caribbean/other cruises. We had two adjoining balcony rooms on the 8th deck (1C), with daughters sharing an inside cabin across the corridor. This cruise was our first on Celebrity and was chosen mainly for the itinerary. Part of our group had been to some of the destinations before. The ship size was a plus for us as well as we have been on larger cruise ships that always seemed crowded. Our on-board ship experience, as a whole, was mostly good; though in the end we were not impressed enough that we would go out of our way to choose Celebrity or the Eclipse for another cruise. Embarkation/debarkation in Amsterdam was probably some of the smoothest & simplest that we have ever been through. It was our first time through Amsterdam, so maybe the local efficiency is what made things work so well. We were given a ‘check in time’ which may have organized the lines better; there was a fairly quick line, and no sitting around. For debarkation we had a Celebrity shore excursion booked which simplified things. Muster drill was a bit silly; meet in lounge and wait around until a rather corny video comes on to watch; which might have been better if the sound was synced to the video! The cabins were probably the best we have had compared to any of our previous cruises. While there were some signs of wear (curtains/linens/robes), the cabins seemed very well organized, bathrooms seemed spacious compared to some others that we have been in and they were well serviced by our cabin steward Gideon (thank you!). The deck chairs were comfortable, though it seems Celebrity could spend a little extra and put the matching leg rests in these cabins as there appeared to be enough room. Generally, the ship seemed to be in pretty good condition to our eyes; and it appeared to be scrupulously cleaned; food service areas had plenty of Purell dispensers; often with crew to apply as you walked in. It was also abundantly clear to use new service items every time you went for a re-fill or more helpings of food. Of course, one of the main activities, while on board, is eating. We mainly ate in the main dining room for dinners and the 14th floor café for breakfasts & lunches. Our dining room experience was fine with great service from our waiters/sommelier (Agostinho/Oleksandra/Rhoel – Thank You). The meals were good; it is difficult to be too critical as the feeding of so many people at one time is a major undertaking. Where we thought the food lacked could be characterized by seeing the menu and thinking ‘what shall I settle for’ instead of ‘how can I choose just one of these’; It tasted good, with a couple great items (shrimp linguine, gnocchi, and lobster, of course) but all seemed the same, day after day, as the cruise went on. The café was good, with a lot of different options; lines at the hamburger/hot dog grill were slow at times (compared to previous cruise line experiences) and people waiting for special orders (omelet’s) sometimes made getting a quick something more challenging than it should be; maybe the layout could have been better. As for drinks and beverages ‘up-selling’ seems to be a BIG thing for Celebrity which was a disappointment. As with most cruise lines, the cost of beverages is way over the norm of what seems reasonable ‘on land’. A can of soda was over $3.00, and a glass of wine or higher end beer was over $10.00 by the time tips are added on. The bartenders were often ‘up-selling’ their beverage packages for beer/wine/spirits; doing the math on these plans, I would have had to work at drinking to make them worthwhile; I’m sure some find benefits there, but not to our experience. Another ‘up-selling’ experience seemed to be with their ‘special’ dining/aesthetic opportunities. At times toward the last half of the cruise, attendants were at the café entrances drilling up interest in those special restaurants (for an added charge, of course); as well as for massages or teeth whitening. It was tiring to see and a little sad to watch. Maybe this is worth it to some, we didn’t try any of these other than the sushi restaurant for lunch one day; the sushi was good, but it was an experience we have had for free on other cruise lines. As for ship entertainment, our group didn’t attend a large portion of shows; and didn’t stay for all of the shows that were attended. I think it would be worth it to say while it wasn’t horrible, it wasn’t good enough to miss a few hours’ sleep for. The day to day pool music and other activities were okay; while on the ship during the day (sea days), we usually tried to find a quiet place to relax which wasn’t too difficult to find. Other ship related notes: the crew/staff always seemed polite, professional and helpful; though sometimes not as engaging as with other cruises we have been on. This cruise’s clientele seemed to be rather leisurely in moving about (more so than other cruises of similar destinations); especially as it seemed to affect loading/unloading elevators (‘can you step back and let more people in?’), which were already slow; pack your patience. This same trait seemed to evidence itself when people meandered across the “jogging track’ making it difficult for people actually jogging (one side or the other, eh?). ‘Chair Hogs’ didn’t seem a problem on the Eclipse; several times I saw staff going through and clearing lounge chairs with just towels laying on them; good work! As for shopping, seems like there was a plethora of shops to buy some overpriced (?) accessories or lounge wear, but if you wanted to find a Snickers bar, you had to do some searching. Down at one of the fancy shops there is a spot about the size of two book cases that has candy/aspirin/Pringles/etc. Seems like they could avail them more space; especially when getting over $3.00 for a bag of M&M’s! We had on-board Wi-Fi as part of our cruise ‘promotion’ or option; it was spotty and slow more often than one would like. Trying to get some work done on sea days or connect with home was frustrating; like the old dial up days sometimes. Granted, some go on cruises to avoid this; but some must stay in touch to continue to afford cruises! The ship has a lawn area with real grass which is rather novel; a good place to wander without shoes. We weren’t real sure how it was used; seemed mostly vacant, but it was a pleasant space. Near this area is a glass blowing ‘studio’ that gives demonstrations that seemed to be well attended. We didn’t make any of those, but it was a pretty interesting diversion. Down on the lower passenger deck, there was a lounge that indicated ‘members only’ for special guests or classes of cabins, I guess. Our group, of course, didn’t qualify for that; it seemed a little ‘off-putting’ having all these groups (suite class, captains club, Elite, etc.). I know a lot of cruises have these, it just seemed like this was more ‘in your face’ than our other cruise experiences. This also appeared on some of the re-boarding of the ship with special gangways for those special people! We made a trip to the fitness area that appeared well equipped and clean. If you wanted to get into a spinning session or yoga, you might need to get signed up early as the sign up sheets filled up quickly. No one in our group availed themselves to the spa area outside the fitness space, though there always seemed to be capacity available. Some very general port comments; not full port reviews: Amsterdam We spent about a day and a half in Amsterdam before our cruise. A wonderful city with great people, architecture and drink. Two highlights, Anne Frank house and a canal tour through Those Dam Boat Guys and our guide Dominique (thank you); a wonderful day. Zeebrugge Part of our group took a trip to Bruges for wandering/eating/shopping and part took a ship tour to Ypres. Cab fare is €55 for 8 each way. Be sure to arrange pick-up when you want to go back because it gets hectic and you don’t want to miss the ship. The Ypres ship tour was good though suffered from some lack of direction at times (restroom breaks, order of stops, etc.). All in all, very moving on the history of the Ypres Salient in WWI and an interesting museum stop. Good beer as well! Cork In Cork we had arranged a private tour through Butler Tours; Kevin our guide took us to Blarney Castle, Charles Fort, and some nice lunch/shopping/beer stop in Kinsale. While we beat most of the big tours to Blarney, it was still an hours long que to get to the Blarney Stone on top; further, they don’t even wipe it off after everyone kisses it; we just took a picture and walked by. Dunmore East In Dunmore East we had arranged a private tour through; our guide Mia from Brewery Hops took us to Cahir Castle, the Rock of Cashel, and a stop at the Waterford Crystal factory, as well as a great lunch stop and drive through the country. Dublin In Dublin, we arranged a tour through Tour Dublin and had a wonderful day with Alan, our guide. We included stops first at Kilmainham Gael which had some poignant Irish history woven through this former prisons walls; well worth it (make advance reservations); a drive past the Guinness Brewery and lunch stop that included some Guinness and some traditional Irish food; wonderful. We also made it through Phoenix Park, and a walk through Trinity College and shopping on Grafton Street. A great day! Liverpool For Liverpool, we arranged a tour 50/50 tour of part history/part Beatles through FabFour Taxi Tours with our tour guide Phil. This wasn’t a full day tour, but we managed to get a taste of Beatles history (Ringo’s home, Penny Lane) and some history that included elements of US history during the US Civil War era in Liverpool that was new to most of us. We also were able to get by Goodison Park and Anfield (for the soccer lovers) and some great history of the Liverpool Cathedral (which is amazing to go through). Edinburgh A two day stop in Edinburgh; on day one, one of our party went on a ship excursion for the cruise signature event to The Open at Carnoustie. As Carnoustie is a ways away, making connections in proper time seemed to indicate the ship tour might be best. This trip was for the Saturday (day 3) round. Three buses made the trip from our tender port in fairly good time with some narration along the way; when arriving in Carnoustie we had about a half hour drive around town to find the coach parking/drop off zone; whereupon the ‘two or three hundred yard walk’ to the course became about a mile. We were told the buses would leave a half hour after the final putt of the day; it had to be over an hour as bus 2 was missing two people. Not sure what happened, but it sure seemed like it could have been handled better. Too long a wait, too little information, and poor A/C on the bus; plus waiting outside for tenders once back at the pier. While the golf was enjoyable, the transportation was a disappointment. Day two was a Scottish Highland tour with Duncan McNabb; we were able to see the bridges at the Firth of Forth, hairy coo’s, Loch Lomond, a great sheep dog herding exhibition, Stirling Castle, the William Wallace monument, and the Battle of Bannockburn site; a very fun & informative day that also include a great pub stop for food and beer. Dover By Dover, we were pretty tired and didn’t have a formal tour arranged. We decided to get a cab and take a trip up to Dover Castle, which was well worth it; cab fare was about 2 GBP per person up, and less than that back. This sprawling complex has many points of interest that encompass its origin to the tunnels used as a WWII hospital and war planning facility. Plan on plenty of walking, some of which is hill climbing. Again, well worth a visit. Amsterdam Finally, at debarkation in Amsterdam, we arranged through Celebrity for a bus tour to Zaanse Schans and connection to the airport. While Zaanse Schans seems a bit ‘touristy’ it was interesting to see clog manufacturing, some great scenery & wind mills, and some of the best cheese we have ever tried; also plenty of souvenir opportunities. In sum, it was a great itinerary that gave a taste of a lot of different places that would be worth seeing on their own. We arranged most of our tours on our own and have found that to be the best experience. We would recommend any of the private tour operators our guides mentioned above. They were all well informed, hospitable to our desires, and passionate about their individual countries and region. As for Celebrity Cruises, we thought for the most part, they were good; we primarily choose our cruises by itinerary, not cruise line and nothing on this cruise pushed Celebrity to the top of our cruise line choices. By the same token, we wouldn’t avoid Celebrity for the right cruise. Read Less
5 Helpful Votes
Sail Date: June 2018
So much of this cruise was a disappointment. First dining room service and room steward were excellent, food delicious. The rest of the experience was below average. 4 sea days with few planned activities. Paper airplane contests for ... Read More
So much of this cruise was a disappointment. First dining room service and room steward were excellent, food delicious. The rest of the experience was below average. 4 sea days with few planned activities. Paper airplane contests for adults, no quite area for drinks in the evening, entertainment in odd places where you could not see if you were short, disembarkation in one port had a 650 people waiting to get off in the center, rude staff, middle drink package was so limiting because they were trying to sell the more expensive package, EVERYTIME you entered the café you were confronted with people selling the specialty restaurants, port talks were at 8 PM;one good performer, the rest average; boarding a fiasco with a 60-90 minute wait for many people; crew not very friendly. Then we left an ipad on board in our stateroom, went through 90 minutes of trying to contact Celebrity and the ship. Had to send an email to celebrity, call when we returned, then had to wait for the cruise to return from next cruise. No way this ipad was not found but apparently they bag the item and store it, labeling it with stateroom and date. Still have not found it. This was our 24 cruise, second with Celebrity, would not do again. Read Less
11 Helpful Votes
Sail Date: June 2018
The good, the bad and the ugly. The good Service in the dining room and the food were excellent. The bad We complained about the torn linen and holes in the curtains - attached please see the generic response from the hotel ... Read More
The good, the bad and the ugly. The good Service in the dining room and the food were excellent. The bad We complained about the torn linen and holes in the curtains - attached please see the generic response from the hotel manager - the linen and curtains were immediately replaced BUT the new curtains had even more holes and the linen was once again torn. The ugly When I approached the hotel manager Mr Mario Tavares regarding the replacements that were n worse condition than the original linen his exact words were: Oh well, we can't turn back time. No apolgy. He didnt even ask what cabin number. He simply didnt give a damn. To add to the above the entertainment on the ship was pathetic and almost anything worth doing came at an additional charge. If you were bored and wanted to go to a movie the same cartoon was shown repeatedly and on the only day the movie wasnt a cartoon, the movie was about a storm at sea and a ship being split in two. General sentiment on the cruise from passengers who always support Celebrity was that they would be looking elsewhere in future. Read Less
1 Helpful Vote
Sail Date: May 2018
We cruised with Celebrity May 28 - June 7 on Celebrity Eclipse to Ireland, Iceland and Shetland. This was our 3rd cruise with Celebrity and was very disappointed with the service. Unfortunately there were a lot of sea days which made the ... Read More
We cruised with Celebrity May 28 - June 7 on Celebrity Eclipse to Ireland, Iceland and Shetland. This was our 3rd cruise with Celebrity and was very disappointed with the service. Unfortunately there were a lot of sea days which made the bad service feel even worse. This cruise was not kid friendly at all. I have a 6 year old son who travelled with us. First of all, the weather was 30 degrees outside so not possible to swim in the regular pool so I asked the manager, Ernaud, at the Solarium pool what time the family hours were as there was no sign. He told me 5pm. During our Alaska cruise on the Solstice last summer, the family hours were clearly posted at the pool with multiple signs, but not on the Eclipse. We arrived at 5:45pm and immediately after we got into the pool, one of the pool attendants told us we had to get out of the pool as the family hours were 6pm. There were only 2 other people swimming in the pool at the time. I told him that the manager, Ernaud, told us that it was 5pm and he said that we had to get approval from customer relations if we wanted to swim. So we got out of the pool in the freezing weather and my son was very upset that he wasn't able to swim. On the way out, we ran into the pool supervisor, Fard, and I explained the situation, and he also refused to let us use the pool. The next morning, since there was nothing my son could do to burn off energy as it was freezing outside, we went to the gym. Again, as soon as my son and I got on the treadmills, we were told that kids were not allowed in the gym. No sign anywhere stating this. Furthermore, I upgraded my son's drink package to non alcoholic premium package so my son could get a smoothie every morning. My husband tried to order a smoothie for my son before he picked him up from the kids club and Singh stated he could not do this, and my husband told him ok he would get my son from the kids club, but by the time he came back down, the smoothie bar was closed. He should have informed my husband they were closing after my husband said this instead of wasting his time. My husband told me this and I couldn't believe it, so the next day, we went to the smoothie bar again to get a smoothie for our son. Singh was there and again refused to make a smoothie. I asked to speak the the manager, Ernaud, who also said this was the policy that a 6 year old must order his own smoothie. So I said I wanted to speak to another manager, Daniele, who took 15 minutes to arrive and said that was correct, my 6 year old son who can not see over the counter has to order his own smoothie. By then, we were late for our shore excursion and they were closing, so we left. Also, there was smoking on the pool deck and upstairs on the lawn. It seems like anytime we went outdoors we were bombarded with smokers.I had to walk my son to the kids club a different route to avoid him inhaling smoke. To relieve some of the stress of being on the ship, I had a very expensive massage at the Canyon ranch spa. Not only was it the worst massage that I ever had, it was supposed to be 90 minutes and due to all the upselling of products I ended up with only a 60 minute massage. On a positive note, Suardika, was the best waiter we ever had and somewhat compensated for the bad service on the rest of the ship. I often told friends and family that Celebrity was the best cruise line and the service was excellent, but this trip was not up to the normal Celebrity standards. It seems like each subsequent cruise that we take the prices go up, but the value, quality and the service has been going down. Read Less
Sail Date: May 2018
The itinerary is why we chose this cruise to see Iceland and spend time in Dublin. We flew into Dublin 4 days early so we had plenty of time exploring the city, took tour to Northern Ireland to see Giant Causeway (wonderful) and enjoyed ... Read More
The itinerary is why we chose this cruise to see Iceland and spend time in Dublin. We flew into Dublin 4 days early so we had plenty of time exploring the city, took tour to Northern Ireland to see Giant Causeway (wonderful) and enjoyed the restaurants and pubs including Guinness tour. The Eclipse is a Solitice size ship with lots to do. We were disappointed they changed the Hot Glass from a show by Corning Glass experts to just classes for passengers (no expert shows). We have sailed 5 times on the 3 Celebrity ships with the Glass show and spent lots of time watching the glass blowing experts. Now this format of glass show is very boring. Our cabin was nice but not much storage space. The bathroom is a nice size. We were first seated a table for 2 when we requested 6 or 8. We were able to change to a table with 8 which was wonderful! Our waiters were wonderful and the food was great every meal. We did eat in the Oceanview Cafe where the food was good but it is crowded so finding a table was difficult at times. We enjoyed the production shows most of the other entertainers. The nightly game shows were a bit lame like the Liars Club. Our last cruise was on the Princess Emerald where the game shows had us laughing from start to finish. The Eclipse staff needs to see how other ships do it. The ports on this itinerary were great except for Lerwick. Iceland we booked online before arriving and the tours were wonderful. We were lucky to have blue sky for our 2 days in Reykjavik and a dry day in Akureyri. Lerwick was disapointing because we decided walk around and explore. Very few shops and just 1 restaurant and no pubs were open. In Cobh, we totally enjoyed walking around seeing their beautiful church and musuem, shopping and visiting the pubs. The only tour we booked on the ship was the behind the scenes which was terrific seeing all storage rooms, food preparation like meat rooms, food and drink storage areas, crew bar and dining and of course Engine control room and Bridge. We have been wanting to do this tour for years since Celebrity lowered tour to a reasonable price $99 we finally did it. Totally loved it! Read Less
1 Helpful Vote
Sail Date: May 2018
we took this cruise because the itinerary appealed to us. We were not disappointed. The cruise met or exceeded(Shetland Islands) our expectations. Our only regret: not enough time allowed for Dublin prior to cruise. Stayed two nights ... Read More
we took this cruise because the itinerary appealed to us. We were not disappointed. The cruise met or exceeded(Shetland Islands) our expectations. Our only regret: not enough time allowed for Dublin prior to cruise. Stayed two nights at the North Star hotel before boarding the ship. But, we took two Paddywagon tours to the Cliffs of Moher(13 hours) and County Wicklow/Kilkenny(9 hrs). Wanted to see as much of Ireland in three days prior to the cruise as we could. We did but left only a day for Dublin. Not nearly enough in our opinion. This was our second cruise on the Eclipse. Still like the food, at all venues. Dined twice at The Tuscan and once at Murano. The service at Murano is a sight to behold. Imptressive teamwork. The Maitre d cooked my wife's lobster tail at the table. As for entertainment, we enjoyed the singers and dancers the most. Skipped three nights of entertainment, including two nights of comedians. Enjoyed all the ports. took tours in all of them. Took ship shore excursions in Dublin to Malahide castle/Howth and the Panoramic North Shetlands/Eshaness cliffs. Both were excellent. Would go back to Howth and the Abbey Tavern. Otherwise we took independent tours in Reykjavik, Akureyri, and Cobh/Cork. Not a problem with any of them. Elding Whale Watching tours promised us we would see whales in the fjord and we did. Humpbacks only. No Minkes. Thankfully, Celebrity docked the Eclipse in Cobh at the Titantic pier, not the industrial area. That was a bonus. Try e coach tours in Cork to go to Blarney castle. Our driver Kevin was top notch. Would we return? to Ireland for sure. Much more to see. To Iceland: no. Loved it and happy we crossed the Arctic Circle even if it was all water. Lerwick and the Shetands were picturesque. A real surprise, wish we could have had a little extra time in Lerwick Read Less
8 Helpful Votes
Sail Date: April 2018
Chosen for the destination ports. The ports (Ireland, Iceland, Shetlands) did not disappoint, but some aspects of ship life were inadequate, particularly the main dining experience. Having travelled on several cruise lines, we found the ... Read More
Chosen for the destination ports. The ports (Ireland, Iceland, Shetlands) did not disappoint, but some aspects of ship life were inadequate, particularly the main dining experience. Having travelled on several cruise lines, we found the quality of food well below expectations. Menu choices were repetitive and limited, portions were minute and far from gourmet. At best, you could say it compared with an average home-cooked meal. Desserts were, on the whole, flavourless and unappealing. In contrast, the food in the Oceanview Cafe was of consistent quality and offered a good selecton. On reflection, it was better value than the so-called fine dining. Specialty restaurants were very expensive. Charges were added to so many items on board that it felt like a money-grabbing exercise, even $3.50 US for orange juice at breakfast, $14.50 to watch a movie in your cabin. Wines overpriced and limited in selection. Disembarkation was chaotic, poorly managed, over-crowded. We found our cabin to be particularly good, well laid out, clean, well serviced. Our overall experience, however, has deterred us from travelling with Celebrity line again. Read Less
4 Helpful Votes
Sail Date: April 2018
We had always wanted to see Iceland and saw this itinerary while aboard Eclipse in the Caribbean. So glad that we did! The weather was quite cold and wet -- this is Iceland, people -- but the scenery was amazing. We even got above the ... Read More
We had always wanted to see Iceland and saw this itinerary while aboard Eclipse in the Caribbean. So glad that we did! The weather was quite cold and wet -- this is Iceland, people -- but the scenery was amazing. We even got above the Arctic Circle. Loved the ports in Shetland, Cork and Belfast. We took Celebrity excursions in each port and are glad we did. Especially when our ship was late getting into Reykjavik -- our rescheduled tour was handled for us. Others were scrambling. The crew was terrific. All seemed helpful and were enjoying the trip. The ship had just come from the Caribbean and when it snowed (yes it snowed! BTW...pool lounge chairs covered in snow looks hilarious) many of the crew who had never seen snow in their lives went out to make snowballs, snow men, etc. We were in Sky Suite 2153 and dined in Luminae each night. The staff creates a friendly, community-like atmosphere and the food is excellent. This is really one of the main reasons we seek an upgrade on Celebrity. We originally booked in Aqua and saw a reduction in suite prices -- booked an upgrade for just a few hundred dollars. Our cabin crew was terrific (Thanks Rockie!). We did hear some furniture moving above us (Ocean View Cafe Bar) a couple of mornings, but we mentioned it to our steward and it was greatly reduced and not a problem. Eclipse isn't getting any younger but you can't tell. The carpets and furnishings all look to be in top shape. I highly endorse this itinerary. Fantastic scenery and experiences. Definitely do the Blue Lagoon. Touristy but an amazing (and fun!). Read Less
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