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Sail Date: August 2019
Chosen to experience the new concept of design, dates and ports also met our requirements. Overall we loved the ship, the cabin felt spacious, well designed bathroom with plenty of storage but a mouldy smell in shower a little strange. ... Read More
Chosen to experience the new concept of design, dates and ports also met our requirements. Overall we loved the ship, the cabin felt spacious, well designed bathroom with plenty of storage but a mouldy smell in shower a little strange. Cabin itself again well designed had a gripe with the location of the wardrobe as so close to the side of bed made access a little tight. The infinity balcony, gave us more space, however to us felt like an open window rather than a balcony and was quite a slow process to open blind and window. Also blind has to be fully open to open balcony. The location of 7295 I would not recommend, when the balcony was open we could smell cigarettes wafting up from the smoking area outside Eden, also become a gathering area for smokers with load voices late into the night. We had to pass 27 cabins to reach lift/stairs - no good if an item was forgotten great for getting 10000 steps in each day! Enjoyed all meals ate in all four main restaurants plus buffet. Service good in main restaurants but hit or miss when sitting outside of the buffet. Enjoyed some entertainment the guitarist was great, the theatre productions, not as good as seen on other ships. Ports because of size of ship tended to be commercial so a view of containers most mornings something we will certainly take into account when deciding on future cruises. Read Less
1 Helpful Vote
Sail Date: August 2019
We just returned form a Med cruise on the Celebrity Edge. It was absolutely wonderful. The ship is brand new, clean, beautiful. Everything went smoothly from embarkation to disembarking. Our cabin was the Celebrity Suite. We had Rhona our ... Read More
We just returned form a Med cruise on the Celebrity Edge. It was absolutely wonderful. The ship is brand new, clean, beautiful. Everything went smoothly from embarkation to disembarking. Our cabin was the Celebrity Suite. We had Rhona our wonderful butler. The space was perfect. The entire staff we had interaction with on a daily basis were friendly and helpful. Pricilla Schmitt who oversees the Retreat Lounge is exceptional. We loved all the ports with the exception of Ibiza. I am unsure why that stop is on the itinerary. I feel Majorca would have been better. We traveled with our 13 and 16 year olds. Along with friends they had a super time. That for the kids was key - to travel with a group. I am not sure the ship would have been enough for them without their buddies. The restaurants were fine. I would Say Luminae had the best food. Next time we won’t shop around the dining rooms and we will have our dinners at Luminae. Kumar, our waiter, made the dinners at Luminae very enjoyable. As well as the breakfast. In addition to dining, I would say skip Le Petit chef. Food was not great and the “show” was on par with a Disney experience. Overall I give the Celebrity Edge a 10! My only wish is that it was longer! Read Less
2 Helpful Votes
Sail Date: August 2019
This was our first time cruising, it was a gift for my 50th BD. Our family of four did 7 days from Barcelona to Rome. We chose Celebrity Edge because we liked the itinerary and found a really good deal with Costco.ca where our 12 and ... Read More
This was our first time cruising, it was a gift for my 50th BD. Our family of four did 7 days from Barcelona to Rome. We chose Celebrity Edge because we liked the itinerary and found a really good deal with Costco.ca where our 12 and 16year old cruised for free. Wow, we had such an amazing experience where do I even begin. First, me and my husband are both worried about sea sickness, we had everything on hand just in case but at the end we didn't need any of the meds, patches and wrisrbands, the ship was so smooth we didn't felt any of it. embarkation was smooth, same as disembarkation. Ship- like I said we had nothing to compare as this was our first experience. We like what we saw, everything new and clean. Cabin- when we did our booking, we went with Guarantee Concierge Class, we ended up with a beautiful room on deck 12. our room was roomy, with a king size bed and a pulled out trundle, more than enough room for our tall 16yrs old and 12 year. We love the Infinite veranda for extra room, we kept the windows closed for AC. used the chairs to hang cloths to dry when I hand washed them(they charge $3 to wash a sock). Celebrity knows how to design the space, they literally have every inch in mind. We especially like the charge station. Dining- Food was amazing!! Our designated restaurant was Cosmopolitan. They kept some items same but menu does change every night. Food was so good that we didn't feel the need to spend $55+/person on specialty restaurants. We tried Normandy one night, food was great, but had to wait a long time to get our meal. When we mentioned this to our waiter Johnathan at Cosmo the next night, he said we shouldn't have to wait and provided us with menus from Tuscan, Cyprus and Normandy, ordered what we wanted from other restaurants and he brings the food to us. Talk about service! After that, we dined at Cosmo every night. Oceanview cafe is also excellent! not your normal all you can eat buffets. They have everything, you name it. We didn't purchase any drink packages, we just traveled with our reusable stainless steel bottle and filled up with ice water for our excursions, handy in +30C temp. We would never get our moneys worth with any package. Entertainment and activities- Shows are excellent! Our 16yrs old liked the teen club. We went to silent disco, Acrobatic show, Beatles, Makcus Terall was really good. Service- Our cabin attendant Teodora was excellent, she is like a ninja, knows exactly when to come and leave. she kept our cabin spotless, always friendly and asked about your day. Our Waiter Johnathan goes above and beyond. We had a wonderful experience and would love to do it again. Read Less
3 Helpful Votes
Sail Date: July 2019
Chose cruise as Celebrity cruises were recommended by other guests on other cruise company ships. Had 2 x S1 suites for 5 people. These are small compared to suites on other ships such as MSC yacht club, NCL Haven, Queens grill Cunard or ... Read More
Chose cruise as Celebrity cruises were recommended by other guests on other cruise company ships. Had 2 x S1 suites for 5 people. These are small compared to suites on other ships such as MSC yacht club, NCL Haven, Queens grill Cunard or Grand suite on RCL. Very poor value for money! Luminae restaurant closes really early for breakfast. It is barely open for lunch and has a very limited food choice, with little flexibility from evening menu. Ate at Blu a couple of times because of this which is poor! Tried le petit chef, got animation wrong way around which ruined an expensive experience. Room service menu poor and butler service very poor. Should offer MDR menu to suites as room service in evening! Butler At times did not answer phone at all and take an hour to deliver anything to your room, for ours and the other room! Food in MDR had more choice but was served luke warm and service not very good. Acrobatic shows good but not enough variety in entertainment. Retreat deck good, but lacked atmosphere at times. Internet connection was not very good at times. Overall not good value for money and would not sail celebrity edge again. Prefer NCL Haven for better service, larger rooms, better suite restaurant and food choice. Read Less
3 Helpful Votes
Sail Date: July 2019
We can only travel easily during July due to our fifteen year old son's school and athletic schedule. The Caribbean holds no allure for us during the heat of the summer, we've done Alaska, and the Pacific is so far from the East ... Read More
We can only travel easily during July due to our fifteen year old son's school and athletic schedule. The Caribbean holds no allure for us during the heat of the summer, we've done Alaska, and the Pacific is so far from the East Coast of the US, therefore Europe is our preferred destination. This itinerary/ship seemed to be the best value that Celebrity had to offer for July in Europe, so after several other preliminary bookings on the Edge for this year, we settled on it in December 2018. We did 3 days in Barcelona prior to the cruise by booking a Celebrity City Stay Package. Hotel was nice and in a great location but the per person price was a little outrageous for a triple occupancy room. My son slept on a sofa bed that was left out the entire stay, leaving us little to no room to walk in the room. If I had been given the option of paying a single supplement, I would have, but alas Celebrity ignored my repeated inquiries prior to the cruise. I also am quite put out that having been notified we would NOT be visiting Sagrada Familia on our included city tour, I booked/pre-paid to visit on our own free time, then the tour guide took us there the final evening (as was stated in the original itinerary). Needless to say, I will NOT book a Celebrity City Stay package again (and indeed there were only 9 of us on this sailing who did) but will make our own arrangements. Boarding the ship was great--we were in a Royal Suite again (we have done the same on the Summit twice before) and the Constellation was so much like the Summit it was like coming home. I am actually glad that the Constellation had not been "revolutionized" yet. Everything on the ship was well-maintained. I don't need everything to be brand-spanking new and trendy to feel comfortable. The crew was STELLAR, as always. We love Luminae (our son only does dinner there--he prefers the buffet if he eats breakfast at all) and we were so happy to see familiar faces from our previous Summit cruises (Siraz, the sommelier and Armando who had been in Blu for our Southern Caribbean cruise). Being able to mix and match from the main dining room menu was also a big plus. Even though we had specialty dining included, we only ate in Tuscan Grill one night (meh...especially with Italian ports on the itinerary) and Sushi on Five for At Sea day lunch (yum). We have done Qsine before and it's not our favorite. We did miss Murano (was Ocean Liners on Constellation). I did get gelato at Cafe Al Bacio 3 or 4 afternoons, though. Got a pedicure on embarkation day (much needed but overpriced and the upsell pitch is unavoidable) and my son used the Gym equipment, hung with other teens at the pool but otherwise we did not frequent the spa/pool deck at all (except some late lunches at the Grill after excursions). Since we did an excursion every day in port and had only one sea day, did not get to maximize use of the ship's facilities. We were so tired most nights, we went back to the room after dinner (usually seated at 6:30 pm) and were lucky to be awake past 10 pm! Our son, of course, is a night owl and rarely came back to the room before 2 am. There were many teens on the cruise and he was well entertained--we even left him behind on the ship for 2 out of the 3 Dalmatian Coast ports since he was tired of shore excursions (said it was like being on a school field trip--too much history). I heard no reports of bad behavior from other cruisers and the ship's safety officer assured me they allow "teens to be teens" under watchful eyes. Our room steward and butler were accommodating and allowed him to sleep in the bedroom all morning while they attended to the rest of the suite. My husband and I only made it to one show in the theater (the last 30 minutes of the "Rock" show). We heard several of the shows were quite good. Our son went to the "Magic of Soul" hoping it was a magician or comedian (which we missed having on this sailing as well) and said he enjoyed the show anyway. We did go to the Rendezvous Lounge--the performers there were good (we could often hear them in Luminae, competing with the piped in music, which was distracting at meal time--wish they had closed the doors or turned off the piped in music) but not compelling listening. As always, there was those 1 or 2 couples who were putting their dance lessons to good use. We stayed for one of the Trivia games (Are you smarter than a Ship's Officer) which was entertaining enough to keep us awake. They seemed to be having a rash of illness among the performers during our sailing--several did not perform when expected. We went to our Cruise Critic meet and greet (nice to chat with others), Senior Officers Cocktail Reception in Micheal's on the second formal night (obligatory photo with Captain provided to us for "free") and couple evenings in Cellar Masters where we enjoyed a solo guitarist who interacted with us like we were the only ones listening (and we might have been) and also met a couple from the UK (Edinburgh)who surprisingly knew as much about the NFL as we did! We did Celebrity excursions for 4 ports (French Riviera x 2, Montenegro, Croatia), Rome In Limo private excursions for 3 (Florence/Pisa, Rome, Positano/Sorrento/Pompeii) and a Roll Call arranged Excursion (Slovenia-Lake Bled)with 14 others. I will review them separately but I will say that the only disappointing one was the Beach Day in Croatia--which Celebrity gave all participants a 50% refund after many complained upon return to the ship. I learned that, especially during the heat of the summer, 3 days pre-cruise and 5 port days in a row is exhausting to say the least. We'll either opt to stay on board in some ports or find an itinerary with more sea days scattered throughout for future cruises. Just hard to travel that far and not get off the ship! Unfortunately, it was raining in Venice the day we disembarked, which just added to the chaos in the terminal. Even though they have the Micheal's Club concierge escort you off the ship and have your bags in a separate location available whenever you want to leave, I saw no advantage for Suite guests. We had to line up with the masses to walk through customs (who did some random checks but were mostly just a bottleneck). Our intent was to take the People Mover to Piazzale Roma where our post-cruise hotel was, but ended up taking a Taxi for 40 Euro since we didn't feel like wandering around in the rain and he was right there at the exit and willing to take us (he was the second one we asked). We still had to haul our luggage over one bridge (3 sets of steps) but that's what 15 year old boys are good for, LOL. Checking into the hotel (Hotel Olympia) was crazy--lots of guests from our sailing checking in at the same time while folks on the next sailing were checking out and the rooms had to be cleaned). The lobby was wall to wall people and luggage--the bellman had to kick us out into the rain because there was no room to move. We explored and came back, drenched, after 2 pm when the rooms were ready as promised. It was actually a welcome change from the intense sun and heat we had every other day of the trip. Overall, we enjoyed our entire vacation, and came home exhausted but happy. The best part was meeting fellow cruisers (on land and at sea) from other parts of the US, Canada, Australia, UK, and South America. As always, Celebrity delivers a quality product and fully met our expectations. When something fell short, they fixed it in most cases, with the exception of the Celebrity City Stay Package (lesson learned). We put all of our travel nest egg in one proverbial basket for this trip and have no regrets--we feel we got what we paid for. I would not recommend Celebrity to a budget-minded traveler or someone who needs lots of excitement/over the top activities, but it suits our family's needs like a glove and is squarely in our comfort zone. Read Less
2 Helpful Votes
Sail Date: July 2019
After reading a fair few negative reviews I was rather worried about our trip. I had no need to be! The ship was beautiful, all areas were spotlessley clean and regularly kept that way. It had been reported that some public areas were in ... Read More
After reading a fair few negative reviews I was rather worried about our trip. I had no need to be! The ship was beautiful, all areas were spotlessley clean and regularly kept that way. It had been reported that some public areas were in need of repair and showed wear and tear, we didn't see any area that wasn't wonderfully tended too. Our cabin, 6000 was surprisingly spacious and kept cleaned by our stateroom attendant Henry who was fantastic. The food was excellent in all restaurants. The bars were lovely and relaxing and the shows in the theatre of Broadway standard. Our 11 year old son was happy to spend time with his pals on the sports deck playing football and basketball. The itinary was great and we saw some lovely places. The crew treat you like royalty and all in all we had a wonderful time. I would not hesitate sailing with Celebrity again. The outdoor cinema on the rooftop terrace was a fabulous treat. Lots of lovely memories made. Read Less
24 Helpful Votes
Sail Date: July 2019
We booked an Edge Villa suite as a treat for me after my illness and instead of being spoilt we were constantly frustrated. We could not use the “exclusive to suites retreat pool and spa” on day 2 as they were filming to promote the ... Read More
We booked an Edge Villa suite as a treat for me after my illness and instead of being spoilt we were constantly frustrated. We could not use the “exclusive to suites retreat pool and spa” on day 2 as they were filming to promote the ship until 9 pm. No-one ( even our Butler) apparently knew about it and we only found out after we opened our direct door to the retreat to be told the area was closed for filming. After making our way to attend a talk on jewellery at 3.30 pm ( because we couldn’t use our exclusive pool and spa area) after waiting for 15 m we asked security if we were in the right place only to be told it had been cancelled. We were promised pamphlets to be delivered to our room for a rescheduled talk - nothing arrived. No bath salts or bubble bath for our bath, no cotton balls - just an empty container on the bathroom sink. Our private spa was emptied each day but never refilled until we rang and requested it. Dinner service at the restaurants ordinary and we were made to feel like Scrooge’s when we just stuck to our premium package wines by the glass instead of ordering bottles of wine from their exclusive list. Read Less
11 Helpful Votes
Sail Date: July 2019
This was a hard cruise for me to rate, there were some good things (Pier check in was very easy and early which was great, we had two sky suites on the 9th floor which were roomy and nicely appointed, and the ship is bright and clean, and ... Read More
This was a hard cruise for me to rate, there were some good things (Pier check in was very easy and early which was great, we had two sky suites on the 9th floor which were roomy and nicely appointed, and the ship is bright and clean, and the Retreat sun deck is great). But there were also some really bad things (weather canceled our 2 outdoor dining experiences at Magic Carpet and Rooftop Garden - celebrity only lets you know 20 mins ahead of time and has no solution for you other than to go to the buffet or Luminae: similar to an earlier review they decided to film a commercial at the retreat as everyone was getting back on after a sport day and basically kicked us all out; constant billing screw ups - if you are captains club it was hard to get your perks correctly accounted for such as free laundry). Overall: Rooms - Good not great. If you have a Sky Suite with a 3rd person be aware the couch is not a fold out or pull out bed. It is really more like a drawer (yes, think Seinfeld) and that person sleeps at ground level. Good for a kid maybe, not great for an adult. Edge/Magic Carpet - Disappointing, Seems like a gimmick, never really moves, generally under utilized. NCL’s Waterfront is a much better outside product/venue. Service - Average at best. Usually in suite class you are treated better - never found that on this cruise. Food - good. I would say met expectations. Comparison of Celebrity Suites to NCL Haven - I tend to compare most high end cruises to NCLs Haven product. Rooms - slight edge to Celebrity but you pay a price premium so that might be more of a tie. Service - No contest, Haven wins. They are more proactive, bring you afternoon snacks to your room (Celebrity had you truck up to the retreat lounge if you wanted anything). NCL escorts you off the Haven for port days and disembarking and Celebrity did none of that, even just watched as your struggled off with luggage. Food - slight edge to Celebrity on quality. But again NCL makes it easier and has more options. For instance at 230 on Retreat Deck Celebrity stops serving and lunch as has you go get your own - that never happens in the Haven, Overall I really wanted to like Edge and it is a nice ship but I would dial down your expectations - I was not at all blown away. Glad to answer questions if there are any! Read Less
21 Helpful Votes
Sail Date: July 2019
We did a back to back cruise as a family - 4 adults and 3 young children. Ship was great, cabin extremely disappointing, food and service were good to very good. 4 of the group were gluten free and this was well catered for. Restaurant ... Read More
We did a back to back cruise as a family - 4 adults and 3 young children. Ship was great, cabin extremely disappointing, food and service were good to very good. 4 of the group were gluten free and this was well catered for. Restaurant options very good. 4 restaurants with different cultural themes (Greek, Italian, French and American). It was great to have the regions speciality dishes on the menu as well as the standard daily changing menu. Also loved Le Petit Chef - great for kids and adults. Entertainment very good and varied. Relaxing atmosphere with photographers not in your face all the time. Also no mass cheap event sales. Interesting and innovative ship. We did sky suite 1st cruise and Concierge Balcony 2nd part of cruise. Read below, but calling it a balcony suite is almost a misnomer. The innovation with infinite verandah is a backward step for my enjoyment of cruising. And there are only limited choices available if you dont like the infinite verandah scenario. It is not a balcony Read Less
3 Helpful Votes
Sail Date: July 2019
We chose the cruise because we wanted to maximise our time in Europe. See as much as we could with a child during a short window and we wanted to experience the new ship and to see for ourselves if it lived up to the hype. We had ... Read More
We chose the cruise because we wanted to maximise our time in Europe. See as much as we could with a child during a short window and we wanted to experience the new ship and to see for ourselves if it lived up to the hype. We had well reserched the ports and had some great excusrsions planned (our own not Celebrity) and were really excited. Coming from New Zealand and having cruised before in Europe (on Reflection and on Holland Amrica) we knew what to expect from a busy European trip. Arrival and departure on the ship was best I have ever experienced. It was made easier by the Celebrity App and we have done all the photos and checked in weeks prior. We literally walked on board and went straight to our suite. Our ship passes were waiting and the room was almost ready so after being greeted by our butler and dropping off our carry on bags we were off to explore the ship. The Edge is beautiful. It is classic and on trend. It is not flashy and bright. I think of it as a Four Seasons Hotel at Sea. Definately stay suite class if you can. The resort deck, Lumine the suite lounge, the pool and the retreat is perfect. Even when the boat is full (it was on both our cruises) it didn't feel crowded. The magic carpet is stunning. Best to go around 8.30pm when hardly one is there and you can watch the sunset. It is fun and not to be missed. Eden is also a great space that is quiet and under utilised. They have amazing cocktails but also you can order any drink there. The bar guys are really good and its quiet. We found ourselves there a lot when wanted something different. Don't be put off by all the reviews saying its weird. It is actually quite neat. It's just different. Our Cabin (Sky Suite 11201) was beautiful. The bed was perfect and faced the sea. Lots of storage - more than we needed (2 adults and a teen) and our daughter loved her pull out bed. The retreat lounge acted as a second living space and we spent a lot of time there. All of the waiters were kind, professional and went out of their way to accomodate food preferences. The Chef made a special meal for my husband after a casual conversation about Indian food. Everything was perfect. The food at Lumine was so good, we didn't really want to eat else where although we did Le Petite Chef, which was fun (but the food average) We enjoyed the shows and the enetrtainment in general but we were not really on board for that sort of thing. After days ashore we were early to bed! Our daughter loved it. She chose to hang with the parents but there were lots of kids on board and if she had wanted interaction - she could have easily got it. We would do it again and really recommend seeing Europe with kids that way. You unpack once - arrive in the port while you sleep, the resort comes with you. Honestly it is perfect. We did two amazing excursions that I highly recommend. One was Blue Boat Cinque Terre. A private tour company run by a guy called Simone. He met us by the port and off we went on our own private tour of the Cinque Terre, stopping at varios towns, swiming in the Med, having a wonderful lunch prepared by his wife. Literally the best possible day. If you only have a day to see that part of the world - emil Simone and get out there. The other tour was with Rome Stefano Tours. We have used them 5 times now and every time it is perfect. This time in Livorno our driver Tony collected us and we explored wonderful small Tuscan towns, and had a fantastic lunch Villa Vignamaggio before returning to teh ship. It was a dream day. Honestly it felt like a movie. Obviously if you have seen Florence and Pisa and Lucca then this is the excursion for you! Back to Back cruises was so smooth. We had the same cabin so on change over day we had complete freedom to do what we wanted. It was really just like a normal day on the boat. We wrote a blog on the trip ( I am a travel writer) so for more information you can go to small travels.blog and read the reviews especially view of my daughter. She writes in a very honest way from her perspective. If you are thinking about upgrading to a suite - do it. You won't regret it. Read Less
Sail Date: June 2019
This is my first time with Celebrity and I was most impressed with the excellent service from housekeepers to crew to waiters. Everyone was very friendly and helpful throughout the whole cruise. Also they always pass out a paper for next ... Read More
This is my first time with Celebrity and I was most impressed with the excellent service from housekeepers to crew to waiters. Everyone was very friendly and helpful throughout the whole cruise. Also they always pass out a paper for next port so you can read through the FAQ for each port. ROOM: We stayed in an oceanview room second deck. Our restroom definitely needs some maintenance work cuz the handles on the sink cabinet came off the first day, then the hook on door came off the second day, then the entire shower head holder came off the last day almost hitting my head while I was showering. DINING: There are only 3 specialty dining (Qsine, Tuscan Grill, and Sushi on 5) on this ship but I was mislead by one of the sales while booking that this ship also has another fancy restaurant called Le Petit Chef Qsine Experience. So I end up purchasing 1 extra specialty dining night package. Qsine is a fusion restaurant. Every dish has fancy presentation but everything tastes disappointing. It's only worth going if you enjoy take food photos. Sushi on 5 is decent but my husband said the sashimi is not fresh enough. I only eat cooked food so the sushi tastes fine to me. The best food here turns out to be the appetizer Kobe beef sliders. It melts in your mouth. Tuscan Grill is the only one that's worth going back. Amazing appetizer Berkshire porkbelly with sweet cider glaze & crab cake. For entree we ordered Roasted beef ribeye and it was cooked to perfection so my husband end up finishing the entire 16oz steak by himself. Grilled Branzino taste good too. We went back again the next day. As for the 2 other complimentary dining, the Oceanview cafe is buffet style and overall food quality tastes lower than expected. Food was lukewarm and dessert was way too sweet. For breakfast I wish they had waffle machine so I can make fresh ones for myself. For dinner I end up going to the fresh stir fry station every night so I can get real hot food. San Marco Restaurant is the other complimentary dining more semi formal if you want to dress up. Food tastes better the the cafe but it takes a while to get your food. We end up only going there twice cuz we are always starving after our daily 9 hour excursion. Some nights I end up eating my instant noodles. Excursion: I booked 7 excursions with Celebrity. Overall tour quality was good but pricy. If I go again I might try to book local tours. I had a hard time understanding the first tour guide in France maybe due to her accent. I gave up listening to her after the first hour. All the tour guides were fine and I can understand them perfectly. Keep in mind these tours are always rushing you especially when you go to Florence and Rome. There's no time to take good photos and pay attention to listen to the tour guide at the same time. We almost always end up giving up on listening and focusing on taking good photos. I was most disappointed with the meals that's included in the these tours. The lunch included tours is at least $70 to $100 more per person but they only serve you lasagna. It feels like I am paying $100 more for a bite of salad, a thin slice of prosciutto, a piece of lasagna and tiramisu and sparkling water. This is for sure not worth your money. You should save it and just grab lunch on your own. Sea Day: Plan your day earlier. Avoid lunch and dinner time cuz there's no place to sit in the buffet area. Same for pools. There's a lot of activities that day and you can plan accordingly. WIFI: Very very slow speed at sea and we paid for unlimited plan for one device. Not sure what other options are out there. APP: I tried using the app but it wasn't really helpful for me. I booked excursions several months ahead and I completely forgot about the details of each excursions. I couldn't find this kind of information on the app. FEEDBACK: They will send you a survey at the end of your cruise but that survey has no blank area for me to write detail reviews like this. The only note area has limited character count that I couldn't even finish write 1 sentence. Not sure if they really want to improve and read our reviews. I might go back again with lower expectation on food quality. Overall their customer service is outstanding and this is why I might consider going back again. Read Less
3 Helpful Votes
Sail Date: June 2019
We are a family of 5 with 3 daughters, 19,17,and 4. We wanted to travel to Europe but figured it was a better value and easier route to go on a cruise since we have a 4 year old. That way we could unpack and set up a routine, including ... Read More
We are a family of 5 with 3 daughters, 19,17,and 4. We wanted to travel to Europe but figured it was a better value and easier route to go on a cruise since we have a 4 year old. That way we could unpack and set up a routine, including valuable pool time and a familiar bed for this 9 port cruise. My husband and I had sailed in the Caribbean with Constellation previously and even though it is an older ship we enjoyed our past cruise and have nothing to complain about concerning the ship - though somewhat dated, it is kept clean and maintained adequately. Our whole family just loved this cruise! Being able to get to all those ports in Europe was just an incredible experience and we loved this itinerary since we got to see so much of the Meditteranean and a taste of the Adriatic. Our servers, room steward and staff around the ship was friendly and helpful. The cruise director, Alexandro, was hilarious, the singers around the ship were great, the guest performers, Vox Fortura, were excellent, and the ship singers and dancers on the main stage were great as well. They even did a matinee show during the day at sea which was well done - slightly strange storylline our 4 year old couldn't follow, but she liked the stage performance. We had a veranda room in the back which was awesome! Heard some chairs scraping on the Oceanview early in the morning but didn't matter too much because we were up early to venture out every day. The sleeping quarters worked out fine for our family, but if our older girls were larger or boys of that age it would have been too tight. Plenty of storage and closet space, and a huge mirror to get ready, just annoying there was only one outlet by the mirror which my daughters and I fought for. The only complaint I would have is that we ordered room service for breakfast a couple times when we had an early excursion and never got what we ordered - also got juice and coffee everyday ordered to come between 7-730 and it always came 6:45 or slightly earlier. Our young daughter loved the smaller pool and it is nice they provide life jackets for them if needed. We used the Oceanview cafe for breakfast only, lunch as well on the sea day. There's plenty to choose from, quality varies there but the food in the main dining room always had something for everyone. We had no trouble just going down and getting seated with our same waiter whenever we showed up, which was always between 5:45 - 7 PM. Easy embarkation and debarkation. We always did the ports on our own or hired private drivers. We think the ship excursions are way overpriced. We are not big drinkers so just had the 3 bottle wine special which was I think 120. Since we ate lunch in port we would sometimes get wine or beer then. Our children did not do the kids clubs - we were having too much fun just being a family together! Ports Barcelona- Had a couple days here before we set sail. Awesome city with beautiful Gaudi architecture, history, people watching, walking! Toulon - (La Seyne Sur Mer) I read about this port beforehand and knew we didn't want to stay here. Took a cab to the train station (Six Fours) and got a train to CAssis. Awesome city - super picturesque, took the 45 Min Calanques Ferry (pretty but we've seen similar in the US) and walked around town. The big issue was we couldn't find a cab or bus to take us to and from the town to the train station so be prepared for a steep walk on the way back if you go. Villefranche - toured the lovely city, then took the train to Nice and walked around. La Spezia - took the ferry to Portovenere and explored this beautiful, picturesque area. Civitavecchia - hired Rafael, from mycabinrome.com to take us to certain highlights around Rome. He was right on time picking us up in port with a newer van with AC, very knowledgeable about the ancient history of Rome, even helped us meet up with some family for lunch. Highly recommend! Naples - Used See Amalfi Coast company (driver Giovanni) to drive us to various towns on the Amalfi Coast. There was some confusion at pick up - we were told to meet him at the cruise terminal so took a shuttle there to wait for him - he went straight to the ship so we missed each other. Eventually with a few calls he found us. Giovanni was excellent, kept an eye on traffic conditions near Positano and after consulting us, we changed our itinerary to reduce our time in traffic and see a couple more towns instead. The scenery is gorgeous! Our daughter got carsick so take your Dramamine! Kotor, Montenegro - Gorgeous ride in - wake up early for this awesome display of God's handiwork!! We walked through the old town and straight up to the top of the fortress first thing in the morning - 1350 steps up with a 4 year old! If you do this climb you need to do it first thing before the sun bakes the trail. Split, Croatia - explored Diocletian's palace, some of us went up the bell tower. There isn't much to do/see here after that in port, especially after seeing Kotor. Venice - we got an airbnb here for a couple days after disembarkation. Took the Alilaguna straight from the cruise terminal to a spot near our apt. Recommend getting the 24 ACTV waterbus pass so you can go up/down the Grand CAnal, take a side trip to Murano or Burano. We went to Burano where all the houses are painted various bright colors - super great photo spot! Wish it was in the budget to do this more often - it was an awesome trip! Read Less
4 Helpful Votes
Sail Date: June 2019
We choose this cruise due to the itinerary. But sad of most of the Italian ports the ports in the most important like Florence left to early. And in other Countries where there was much to adventure stayed quite late. The ship is very ... Read More
We choose this cruise due to the itinerary. But sad of most of the Italian ports the ports in the most important like Florence left to early. And in other Countries where there was much to adventure stayed quite late. The ship is very old and outdated. Noticed duct tape in the oceanview cafe on the carpet in several places. The windows were dirty. Rust all around our balcony and bathroom. The ship just did not have the sparkle of clean like my other cruises. We were quite disappointed for this being our first on Celebrity we have cruised 16 on Royal and heard Celebrity was a step above. The TV broke off the stand while we were at dinner and it took 2 days for the TV to be fixed. We had to keep calling. I was told they were refurbishing the ship - they only thing we saw if one day when we returned there was a new shower head. WOW.. This ship should not be charging passengers full price for the old out dated tired lady. Nothing special for elite members - never heard what was going on. No Captain Club like others - no special check in for elite former quest. It was not the crews fault for the tired ship but it is Celebrity Management fault for letting a ship like this be afloat and charge the price they do. Only one of the 4 (one was canceled) shore excursions was good. The others were a waste of time and money but it is not much the money as it was a waste of time in the cities. They did not hold up to the standards. Celebrity needs to vent their 3rd parties. They were awful. Do I recommend Celebrity Excursions to anyone NO> Would I go again NO NOT on this ship and not sure if I would on Celebrity. I could go on but don't have enough space. Totally shocked with Celebrity Read Less
6 Helpful Votes
Sail Date: June 2019
We were on a 12 night cruise in the Western Med in an Aquaclass cabin. We were somewhat concerned before we left on this cruise having read a number of reviews talking about how tired the ship looked and indicating the food was so so. ... Read More
We were on a 12 night cruise in the Western Med in an Aquaclass cabin. We were somewhat concerned before we left on this cruise having read a number of reviews talking about how tired the ship looked and indicating the food was so so. This was not our experience. The ship is older but I found it very clean and well maintained. They were repainting large sections of the wooden railings on this voyage. We ate most nights in Blue (never ate in Trellis) and the food was above average and on most nights was excellent. The staff were great. We did have a couple of lunches and a breakfast in the Oceanview Café and we were impressed with the choice and the quality of the freshly prepared pasta and omelettes. Café Al Bacio was great and the Martini Bar was a blast. The staff were very friendly and always helpful. Only our 3rd cruise and all with Celebrity. On our first two cruises we were in suites but we found the Aquaclass passengers we met in Blu a lot friendlier than the suite class guests we met on other cruises. The retreat might be a good enough reason to book a suite on our next cruise. However, we liked Aquaclass and actually preferred the food and atmosphere in Blu as compared to Luminae. Read Less
1 Helpful Vote
Sail Date: June 2019
Chose this cruise as we like sailing on M class ships and this one had a great itinerary with some stops we had not previously cruised to. We had some reservations when reading previous reviews about Infinity. Yes she does need a refurb ... Read More
Chose this cruise as we like sailing on M class ships and this one had a great itinerary with some stops we had not previously cruised to. We had some reservations when reading previous reviews about Infinity. Yes she does need a refurb which I understand will be later this year, but this in no way detracted from the excellence service we received from all members of staff. We had fabulous wait staff in the main dining room, the food was excellent, good selection and quality, quite possible some of the best we have had on celebrity. The staff we unfailingly polite, courteous and couldn’t do enough for you. We are not ones for the entertainment and shows so unable to comment, but there was a great band who played most nights is one or another lounge. Ship excursions are expensive, but in most European ports easy to arrange yourselves, especially with the longer port times that seem very popular at present. If you are planning to cruise on Infinity this year, don’t let some of the negative reviews concern you. I firmly believe that if you go looking for problems you will always find them, but we had a great time and would be happy to sail on her again in the future. Read Less
Sail Date: June 2019
We haven't been on Celebrity for many years but since we were cruising with our grand-daughter (turned 6 on the cruise) wanted a cruise with an available roomy suite, good service and activities for a 6 year old. This cruise was ... Read More
We haven't been on Celebrity for many years but since we were cruising with our grand-daughter (turned 6 on the cruise) wanted a cruise with an available roomy suite, good service and activities for a 6 year old. This cruise was priced right for a Royal Suite - probably because it hadn't had it's well overdue makeover yet - and also it was relatively early in the Mediterranean season. We weren't sure if or how Sarah would like the kids' club but it was nice to know it was available. Also, included in our cruise price was the premium drink package, wi-fi for 4 devices, access to all restaurants, butler service. Pretty much everything and more we have been getting while cruising Regent and Silversea. Sure, the ship was larger, but by today's standards this is a mid-size ship and it's probably the largest sized ship we will cruise on. Also, the itinerary, while similar to other cruises we have been on, had some different stops for us, including Sete and Corsica, France and Messina in Sicily. Overall, we were very pleased with our cruise. We were met at embarkation by Michaels Club Concierge Joao, who helped make our cruise special throughout the cruise. We lunched in Luminae, the suites only restaurant for lunch, and they made a great impression on our grand-daughter by finding her favorite drink, doing a special spaghetti and meatball, and throughout the cruise helped her feel very special. Our butler, Chip (not his real name, but that's what he wanted us to call him) from Romania, was always available and brought us hot and fresh breakfasts every morning, made sure our suite was up to speed with all our requests, and helped make Sarah's birthday special with door and room decorations and a beautiful cake. The cabin interior was beautiful and were pretty much all the interior areas of the ship. Our balcony needed upkeep, and the exterior spa tub was too rusty to even consider using. On the other hand, the inside jacuzzi tub was so much fun it was hard to get our grand-daughter out of the bath. The food was fine. I especially enjoyed many of the seafood entrees and my wife was thrilled that they offered a true and properly cooked veal chop one evening. If there wasn't anything of interest on the Luminae menu, we could always order off the main dining room menu as well. Offerings at the buffet (which we mostly used at lunch when we were on the ship) was varied but we often gravitated to the grill, pizza station and Asian area. Overall, we felt the food was comparable to our most recent Regent experiences, and that was very flattering to Celebrity. My wife had a small medical incident on the ship and she was seen promptly by the ship's doctor who was able to do a test to determine it was not more serious (although they recommended we see someone off the ship, it wasn't necessary) and the bill, we thought, was reasonable for seeing a ship's doctor (and we will get reimbursement from insurance). The shops on the ship had good merchandise and was priced well, but they had to charge VAT since all the stops were in the EU. Still, we were able to get a good price on a nice watch, and with the VAT refund, felt we got a very fair deal. Sarah loved the kid's club and towards the end of the cruise would rather spend the day there than get off the ship with us!! Kudos to the staff and well done!! This was a pretty international cruise with I'd say less than 50% Americans or Canadians, less than we would expect. For the most part, I'd say everyone was polite, with very few chair hogs on our sea days (well, at least not early risers). Our grand-daughter loved the pool area and thoroughly enjoyed herself. Because she was 6 we couldn't use the indoor pool area but it looked clean and well maintained. Susan said her spa experience was very good. We disembarked in Rome (Civi) and Joao even escorted us off the ship! Our grand-daughter says if she can't live in Tucson she wants to live on the ship!! I'm sure the Infinity will be even better after it's upcoming dry-dock, but for now, we would highly recommend it if you want a more affordable cruise with an excellent cruise line. Read Less
3 Helpful Votes
Sail Date: May 2019
We wanted to see Mykonos, Athens and Santorini and have cruised with Celebrity on a number of occasions. Overall it was a decent itinerary with 8 x ports and 4 x days at sea. Good staff and some really good U K based performing acts in ... Read More
We wanted to see Mykonos, Athens and Santorini and have cruised with Celebrity on a number of occasions. Overall it was a decent itinerary with 8 x ports and 4 x days at sea. Good staff and some really good U K based performing acts in the theatre. Food overall was good but the main dining room menu is getting a bit stale and as such we ate in self service restaurant on a few occasions which was a nice change. We found it disappointing that we could not even try a Martini, using our drinks package, you needed premium, in the Martini Bar. In general the wines that we tried at night did not match the quality from previous Celebrity cruises. We booked three shore excursions through Celebrity and two through Cruising excursions, which on the whole were far better value than Celebrity. Although the ship was okay it is definitely looking very tired and in urgent need of a refit. We also enjoyed coffee at Al Bachio and the occasional confectionary on a daily basis. It was also nice to be sitting somewhere and one of the onboard entertainers would set up and start playing. Read Less
Sail Date: May 2019
Our cruise aboard Celebrity Infinity was fabulous. We began with a stay at the Hilton Diagonal Mar in Barcelona. The hotel was flawless and has an incredible pool/beach club and the view from our room was breathtaking. Barcelona is such a ... Read More
Our cruise aboard Celebrity Infinity was fabulous. We began with a stay at the Hilton Diagonal Mar in Barcelona. The hotel was flawless and has an incredible pool/beach club and the view from our room was breathtaking. Barcelona is such a nice city to walk. The embarkation process was easy and uncrowded. We boarded around noon and our stateroom was available around 1:00. Enough time to wander the ship a little bit.... I was a little apprehensive of what the ship's condition would be based on reading some reviews on this site prior to leaving on our trip. There were a number of reviews that described the ship as tired. We found the ship to be very clean in all areas. It is scheduled for dry dock and a major renovation in November 2020. The stateroom was in good condition. All of the furniture and fixtures were clean and in good repair. The public areas appear to have been renovated in recent years and the public area furnishings and décor was up to date and in great condition. The stateroom did lack some things that I assume will be addressed in the November 2020 renovation. in this day and age where everyone travels with a phone and iPad (or laptop) there were not enough power outlets available. We brought a 10 unit charger station and were able to overcome this challenge. There also was NO power outlet in the bathroom. There were three of us in the cabin including our 11-year old son. We were in an Oceanview cabin with a pull out sofa bed for our son. I would not recommend this configuration as it minimized the space when the bed was pilled out. An overhead berth would have been more accommodating. I was pleasantly surprised that every single crew member was friendly and demonstrated excellent hospitality. Without exception! There were plenty of activities to participate in and entertainment to enjoy. The "Fun Factory" for our son was well run and had everything to occupy and entertain an 11-year old. The ports on our itinerary were nice and varied with an emphasis on Greece. Read Less
Sail Date: May 2019
We chose this cruise because going to Italy is on our bucket list! We loved everything about the shoreline tours, the cruise ship, the staff on the ship, the food, etc. We'll definitely be going back! The ship is one of the older ... Read More
We chose this cruise because going to Italy is on our bucket list! We loved everything about the shoreline tours, the cruise ship, the staff on the ship, the food, etc. We'll definitely be going back! The ship is one of the older ones, and we heard it's being refurbished in 2020. We took advantage of the excursions offered. Some were rather pricey, but we don't know enough about going on our own. Plus, if the tour bus is late, the ship will wait for us. So, that was a plus. LOL We took advantage of the Tuscan Grill two nights. We loved this restaurant. We have been on the Equinox and Silhouette, which both have that particular restaurant. Love Italian food and this one did not disappoint us. The Solarium is rather small, and there aren't enough lounge chairs. The weather, though, was a bit chilly so we didn't find it necessary to go to the pool. The shows in the Celebrity Theater were very good. Some were Excellent. We adore Celebrity and will choose it first and foremost. Read Less
3 Helpful Votes
Sail Date: May 2019
Itinerary and time of year were good. The ship itself was clean and the staff were lovely. Our butler was fantastic. The sky suite however - not acceptable. We've sailed with Celebrity 3 times and all were on S class (just so you ... Read More
Itinerary and time of year were good. The ship itself was clean and the staff were lovely. Our butler was fantastic. The sky suite however - not acceptable. We've sailed with Celebrity 3 times and all were on S class (just so you know I'm comparing apples to apples) The loveseat was filthy. Stains that should have been cleaned long ago and if not possible, replace the loveseat. It makes one wonder about sanitation. The top sheet on the bed was frayed every day. Granted, the part that's tucked into the bed, but I sleep with the sheets pulled out and that's how I saw their condition. Clean, yes. But frayed. There is also something in the bath water, or the cleaning supplies used in the tub because I broke out in a rash everywhere the bathwater touched. This is the 2nd year in a row on the same ship. So I started using the bottled water for my face and neck and presto - no rash. Of course, I can't bathe in bottled water, nor do I really know if it's a water problem or a detergent, but something's not right. Read Less
6 Helpful Votes
Sail Date: May 2019
Poor: 1.) Our room and the total ship, for that matter, is very "tired". We actually traveled on the Infinity in 2004 and don't believe any updates have been made since then (dramatization on my part). The crew we talked ... Read More
Poor: 1.) Our room and the total ship, for that matter, is very "tired". We actually traveled on the Infinity in 2004 and don't believe any updates have been made since then (dramatization on my part). The crew we talked to stated a retro is due in October, but that didn't help us for now. Every passenger we spoke to about the ship stated the same thing, ship needs help. 2.) No Captain's Club for check in on pier. 3.) No Aqua Class check in. 4.) Captain's Club desk onboard only open a couple of hours each day 5.) The onboard stage entertainment was poor. The only opportunity possible for a mix was when a comedian was scheduled and then canceled the day before. The substitution was for the same singer we had the previous evening and, although talented, began getting a bit redundant. The idea of "mixing it up" came with cycling in the Celebrity Entertainers. The small combos performing at the bars, were good, on the other hand. 6.) Due to our special dates, my 70th birthday and wife's 64th, both happening during the cruise, we must say that we probably enjoyed this Celebrity cruise the least of those in the past. 7.) The staff ship wide was probably only 25% sincere. Didn't get a real friendly feeling from the majority of our contacts. Good: 1.) Aqua Class was a cruise saver. Aside from the room condition, everything else was terrific. The Blu Room for Aqua Class meals was wonderful. The help was 100% sincere, starting with the front check in down to the whole room staff. Never had to wait for a table and crew attempted to meet whatever requests we may have had. 2.) The included spa steam rooms were a great plus after using the attached gym. 3.) The gym is laid out well the machines all function correctly. 4.) The two specialty restaurants we visited were both great. We did see that one of the ones we didn't try, was the Sushi restaurant. Every time we walked by, there was nobody present to dine. We think they might want to look into replacing with another type. Read Less
2 Helpful Votes
Sail Date: May 2019
My wife and I were very happy with the food, service and appearance of this aging but beautiful ship. The staff in Micheal's club was particularly helpful and attentive. We sailed on a back to back in a Celebrity suite, actually a ... Read More
My wife and I were very happy with the food, service and appearance of this aging but beautiful ship. The staff in Micheal's club was particularly helpful and attentive. We sailed on a back to back in a Celebrity suite, actually a comfortable, on board, apartment. The ship is classic with wood accents and panels.Celebrity is making a huge mistake ripping out the extravagant wood panels and classic decor to "revolutionize" the ship. The pre-modern design is beautiful and comfortable The food served in Luminae restaurant is delicious but a little heavy for our tastes. However, we can't complain about multiple fillets and lobster in champagne sauce. Typically, we would pay over $100 for a similar meal at home. My wife and I have over 100 cruises on a variety of lines and the Celebrity Infinity is near the top. Many thanks to Vedran, the excellent hotel director, John, Jeffrey and Wim, the concierge team, and the entire staff for the personal service and for an exceptional experience. Read Less
6 Helpful Votes
Sail Date: November 2018
This was our first cruise to South America. Crossing the Equator to the southern hemisphere is a unique experience. The 16 night itinerary from Barcelona to Buenos Aires included several ports of call we’ve never visited, and the cost ... Read More
This was our first cruise to South America. Crossing the Equator to the southern hemisphere is a unique experience. The 16 night itinerary from Barcelona to Buenos Aires included several ports of call we’ve never visited, and the cost was reasonable. We’ve sailed on the Eclipse several times, and were not concerned with getting bored on many days at sea. We arrived in Barcelona after a 2 night stay in Lisbon. We used the convenient Aerobus from the airport to Placa Catalunya and walked from there to Hotel Andante. We met cruisemates from the roll call for a pre-cruise dinner and afterwards still managed to squeeze a visit to the Picasso Museum on a free evening. Next morning we had a 10 minute walk to board the T3 Port Shuttle (€3 each) for the short ride to Terminal “C”. We arrived around noon, hoping to attend the Concierge lunch in the Dining room. However, the embarkation process was a total disaster with long lines and short on processing staff. The “priority line” for Concierge Class took us 2 hours, moving at a snails’ pace because it was merged with all the other passengers at the finish line. So we missed the Concierge lunch, and it’s the first time our luggage arrived at our cabin before us. Not a promising start, topped by an automated phone message in our cabin from the Concierge welcoming us aboard and trusting we experienced smooth embarkation. Since there were so many Spanish-speaking guests, all announcements were also made in Spanish and Portuguese. Our cruise director Alejandro from Argentina also repeated every phrase in Spanish, but he is such a fun guy that we didn’t mind at all. Most of the crew members were eager to please. Cabin: Our C2 Concierge balcony cabin #1062 was well insulated from noise in adjoining cabins. Bed by the bath, and no inside cabins across the corridor. Meals: We had pre-booked Select Dining at 6:45pm. Sometimes we would share a table and other times it was just us two. Our waiter Jorge and assistant Emilio did a flawless and well synchronized job. Since we are Elite members, we were able to enjoy our “happy hour” drinks in the main dining room before 7:00 pm along with our dinner. The Oceanview Café was offering good variety with daily international food themes, but they still have no onion rings and the tasty oatmeal cookies have been discontinued. We dined in Qzine Le Petit Chef for the first time, and were not impressed. We liked the old concept better. We asked twice about a “coffee card” at the Café Al Baccio on the first day and were told they were not being offered. We were told to buy the non-alcoholic beverage package. On the last day we met people who said they bought the coffee cards and enjoyed using them. Celebrity needs to ensure the staff is properly advised on these offers, and they should be better publicized. Entertainment and activities: There were a number of pretty decent headliner entertainers, but none stood out as exceptional. The production shows were also average, a repeat of our Eclipse cruise in the Baltic earlier this year. The aerialists performers and the Tango duo Victor and Denisa who presented tango and gaucho shows were both informative and entertaining. The speakers (Beyond The Podium) were excellent. MickeyLive’s talks about the ports and navigation, Ian Wright about the early years of British superstars and Beth, on the history of South American countries. Shopping was pretty lame, with a narrow range of products and overabundance of watches. Captain’s Club Elite benefits were nice and we enjoyed having two hostesses, Elizabeth and Melissa. Tuscan Grill breakfast was overcrowded so the overflow was directed to Qzine. But the one issue I have is the internet benefit. What ‘s the logic of getting the same number of internet minutes (90) whether you are on a 7 night or a 16 nights cruise? The dynamic Alejandro the Cruise Director kept things rolling along with his quirky snipes at the Argentine way of life, the best looking people and best soccer players. We reconnected with old friends, met new ones, and enjoyed our six nights post cruise in Buenos Aires. Disembarkation was well organized due to advance passport clearance by immigration authorities. Taxi rates outside the terminal are overpriced. We walked to the end of the line, ignoring the approaches of the drivers. Prices kept dropping from $20, $15 as we kept walking away, finally agreed on $10 to our hotel. In summary, this was a very enjoyable Transatlantic sailing with pleasant weather and calm seas. The ports were interesting and the service highly accommodating. Read Less
4 Helpful Votes
Sail Date: November 2018
Chose this cruise because it was a Repositioning cruise to S. America. Spent 4 days in Barcelona, exploring the city and enjoying all that it has to offer. Embarkation was quite crowded, but the lines moved smoothly. We had outstanding ... Read More
Chose this cruise because it was a Repositioning cruise to S. America. Spent 4 days in Barcelona, exploring the city and enjoying all that it has to offer. Embarkation was quite crowded, but the lines moved smoothly. We had outstanding service on the Eclipse, both cabin attendants and dining staff were attentive and very friendly. Cabins were adequate and were in excellent shape. Our cruise director Alejandro, was entertaining and involved with the Activities and entertainers. Throughout the ship, we experienced personnel that were motivated and always willing to assist. We chose Celebrity for an excursion in Lancerotta in the Canary Islands, not disappointed very interesting 4 hour tour of this Volcanic island. I was not impressed with the port in Santos, Brazil. Not worth the stop, I would recommend that Celebrity substitute Montevideo,Uraguay, more interesting. Very impressed with Cartagena, Spain and Buenos Aries, Argentina. I have been on 7 Celebrity cruises, this ranks near the top! Read Less
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