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902 Celebrity Asia Cruise Reviews

As we were leaving home Celebrity changed the embarkation port from a Singapore to Dubai and dropped the Phuket port call All this was due to the evolving Covi-19 epidemic. Onboard we were maybe at two-thirds occupation due to the ... Read More
As we were leaving home Celebrity changed the embarkation port from a Singapore to Dubai and dropped the Phuket port call All this was due to the evolving Covi-19 epidemic. Onboard we were maybe at two-thirds occupation due to the cancellations. This meant that everything was much easier than expected - no pressure on sun beds, dinner times, buffet or the theatre. The staff were excellent and we enjoyed a fabulous cruise. After many sea days (4);we arrived at Columbo, Sri Lanka. This and all subsequent port dates were unaffected by the new itinerary. The ships’ excursions were the best we’ve ever been on. The food was excellent as was the service in the restaurant. The passengers onboard were mainly from UK, US, Canada and the EU. We never felt at all at threat from the Coronavirus at any time, though the precautions taken were very thorough. This was our first cruise with Celebrity having previously travelled with P&O, Cunard and a Princess. The only ‘complaint’ we had was the incessant attempt to increase the money spent onboard. The cost of WiFi and drinks packages was exorbitant, higher than even on Cunard. Obviously lots of fellow passengers had these packages included within their original purchase or maybe as a result of loyalty perks. Another example of ridiculous charges would the cost of studio photographs. A minimum charge of €900 for a nice photograph is simply ridiculous. We have a fabulous photo taken by a professional photographer at the Taj Mahal after our cruise for the astonishing charge of €2 and it was superb! The cruise director, Luiginano, deserves special mention. His vivacious approach kept everyone happy and he even on the dockside in Dubai wishing passengers a happy journey home. Regrettably passengers on the following cruise on Constellation were not so fortunate. The ship apparently reached Mumbai and was then forced to disembark all its passengers to find their own way home. Overall I think Celebrity did a fabulous job in very difficult circumstances. Soon it should be reaching dry dock in Europe for a refit. It would be inter3sting to see what those changes turn out to be. Can others on the forum please update us when she comes out of the refit. Read Less
Sail Date February 2020
Celebrity Cruises had to announce on the afternoon before we left home that the ship was no longer sailing from Singapore, but from Dubai. Amazingly we were redirected to Dubai for the first 4 nights instead of Singapore and whilst the ... Read More
Celebrity Cruises had to announce on the afternoon before we left home that the ship was no longer sailing from Singapore, but from Dubai. Amazingly we were redirected to Dubai for the first 4 nights instead of Singapore and whilst the hotel was not ideal (Holiday Inn in Festival City Dubai) it was adequate for 4 nights. The transport to and from the airport and Port Rashid on the day we set sail were all in place. The cruise on Celebrity Constellation was absolutely fantastic. I guess helped with so many people not proceeding with their cruise for reasons mostly associated with the coronavirus. The ship was therefore not busy, anywhere and it seemed to add to the enjoyment and great atmosphere, especially from the staff who seemed to be trying even harder to make sure we had a wonderful cruise experience. Of course it was disappointing not to get to Singapore and we were equally disappointed not to visit Phuket but it was for our safety and well worth making the change. Four cruise to start the cruise and then the cruise ports of Colombo, Sri Lanka and Cochin, India weren’t great. Or we just picked the wrong tours. However we enjoyed Goa (we went to Panjim) and absolutely loved Mumbai for two days. Muscat was super and then back to Dubai where we enjoyed an afternoon at the Miracle Garden (although 3 hours there was 90 mins too long). Celebrity Constellation did not look "too tried" and while it will get a $500,000 refit in a couple off weeks, it didn't look to us as if it was essential or even needed. Michael's Club was brilliant and the Concierge service there was wonderful (Lucy and Natalia). We were superbly looked after in our cabin by Brijesh. Films Deck on Level 12 (outdoors) was good but not all the films were entertaining or good. Entertainment in the Theatre was no more than ok - best were the Tribute acts for Stevie Wonder, Elton John and Phil Collins. Met lots of nice fellow passengers and loved the massages from Shami in Canyon Ranch. Overall - a wonderful, friendly, happy and enjoyable cruise. Read Less
Sail Date February 2020
The Celebrity Constellation is even before the major Revolution overhaul scheduled in May 2020 an excellent ship. Very stable, not too crowded and in very good condition. The staff is very, very friendly, no exceptions. Service onboard ... Read More
The Celebrity Constellation is even before the major Revolution overhaul scheduled in May 2020 an excellent ship. Very stable, not too crowded and in very good condition. The staff is very, very friendly, no exceptions. Service onboard excellent. Trip was changed, start and finish in Dubai with extra sea days. Even with less people aboard all the shows, music en entertainment was excellent, we haven't been board a single moment. Dining in the main dining room San Marco is like on every Celebrity ship very special. The Ocean view cafe is set up in a bit strange way, but the quality of the food is excellent. Eating outside on the after deck is a pleasure, especially with a nice drink from the bar. Embarking and disembarking in Dubai is very comfortable, even with the extra health checks. Shore excursions were not very special, but this has to do with the stops and the facilities in the visiting countries. Read Less
Sail Date February 2020
We had an “aqua” cabin so ate in the “Blu” restaurant thank goodness. The food was good but had a lot better. The “Blu” was only open for breakfast and dinner. The staff were very pleasant and helpful. Unfortunately we had ... Read More
We had an “aqua” cabin so ate in the “Blu” restaurant thank goodness. The food was good but had a lot better. The “Blu” was only open for breakfast and dinner. The staff were very pleasant and helpful. Unfortunately we had to eat in the Oceanview cafe for lunch, which was chaotic to say the least. You would think that was this was last meal for most people the way the plates were piled high, disgusting. Finding a seat was a joke. The additions for this cruise was ridiculous. Eye watering prices for the internet and drinks. Packages are thrown in with some bookings but I believe it is in the price anyway so you weren’t getting a bargain at all. As an “aqua” cabin you were given canapés at teatimes which looked like leftovers from lunch! Cabin not wonderful. Trying to sunbathe on deck 10, as usual (unless you reserved a place, which is not allowed) was pathetic and jammed tight like sardines, horrendous. Thankfully we had a good balcony. Entertainment was good, some better than others. Some passengers brought their desserts in the theatre when they were late. This I have never ever seen on other ships, pretty tacky, but then again, this is Celebrity. The ship had to forfeit Thailand and Singapore, our main reason for going due to coronavirus, so we were all annoyed. Strange how Singapore were still allowing flights in but not our ship. Ship being refurbished in May and it does need it. All in all, our first cruise on this ship and will definitely be the last. Read Less
Sail Date February 2020
This is the first time my wife and I have sailed with Celebrity. We were extremely lucky to apply for an upgrade, MoveUp programme, and stayed in the Sky Suite Class. Whilst the cabin was tired and under whelming, if honest for the price, ... Read More
This is the first time my wife and I have sailed with Celebrity. We were extremely lucky to apply for an upgrade, MoveUp programme, and stayed in the Sky Suite Class. Whilst the cabin was tired and under whelming, if honest for the price, the staff associated with this level of cabin were outstanding. From the cabin staff and Butler to the private lounge we felt everyone took a personal interest in us. This was also very prevalent in the Luminae Restaurant, dedicated to suite class guests, where staff had time to get to know us better and care for our specific interests. The quality of the food and drink in this restaurant was exceptionally high as was the presentation and table service. Under our circumstances, returning to Dubai, the Suite class concierge and her manager, were outstanding and we can’t praise them enough. You only know how good a ship, and it’s staff are, when it encounters a serious incident. The coronavirus was such a global incident and we felt Celebrity dealt with the risks extremely well. We returned home safe and sound with there kind help. I like the production shows, so a little disappointed they only did four full ones. Over 15 days I don’t think that’s enough and solo singers are interesting but should not be the norm, in my opinion. That said, the four shows we did see were outstanding and of a very high quality. We booked the shore excursions in advance, and were horrified to see the price change. We feel the excursions are overpriced and, whilst the itinerary was good, a number were spoilt by either a language problem or an inability to hear, over the traffic. The latter was especially disappointing because the guide was outstanding, but we just couldn’t hear her. This could easily be remedied by supplying headphone, we certainly paid enough. We understand the ship, the Constellation, goes into ‘dry dock’ in two more cruises, and this is much needed. I would love to travel again on the updated ship to see the transformation and see the bigger smile on staff faces. Read Less
Sail Date February 2020
Two years ago I booked 3 back to back cruises on the "recolutionzed" Celebrity Millennium. The cruise started in Singapore on Janusry 18,2020. I was so impressed by the beauty of the decor, the layout of the ship, and how ... Read More
Two years ago I booked 3 back to back cruises on the "recolutionzed" Celebrity Millennium. The cruise started in Singapore on Janusry 18,2020. I was so impressed by the beauty of the decor, the layout of the ship, and how comfortable my inside cabin was. As cruise affiocnados all know, things do not always turn out as expected: the corona virus changed our plans. The January 18th cruise unfolded as advertised, but by February 1st the people I met and I all knew that the corona virus was a serious, world-wide issue. And on February 8th, we sadly read that the cruise would come to an end on the 10th. We wwre lucky. No one on the Millennium was hit by the corona virus. The staff used gallons and gallons of sanitizer, and the ship was cleaner than most people's homes. But above all was how hard the Millennium employees worked to make our unplanned departure as easy as possible: we were allowed to make free phone calls, a bank of computers were set up so that we could make alternate flight plans, and someone from the Millennium team was always around to answer our questions and help us. I have never seen anything re customer service at this high level in my entire adult life. At this point, while I sit in my condo jn Victoria B,C. writing this review, and thinking that today I should have been enjoying a Saturday in Saigon, I am also thinking that Celebrity Cruises has my undying loyalty. A huge thank-you to everyone on the Celebrity Millennium, and in the U,S. offices, for all your efforts. I wish you all the best that life has to offer, and cannot wait to return to the Millennium in April 2121 for 2 back to back cruises. Read Less
Sail Date January 2020
It is well known that Celebrity Constellation is one of the older vessels in the Celebrity fleet, but considering she is about to go in for a significant upgrade in May 2020 in France, she is in pretty good nick. Sure, you always notice ... Read More
It is well known that Celebrity Constellation is one of the older vessels in the Celebrity fleet, but considering she is about to go in for a significant upgrade in May 2020 in France, she is in pretty good nick. Sure, you always notice minor things like a bit of rust or flaking paintwork on the outer hull structure, which had no detrimental effect on my enjoyment of the cruise, but otherwise they keep her well maintained, particularly inside the vessel. The friendliness and service level of the crew in the main were very good. You will always come across the odd bar or wait person who is having a bad day and is a little curt/short of a smile, but arent we all on occasions? Again, it did not deter from the enjoyment of the cruise. I know that upselling is a bug bear of many cruisers, but can honestly say that we did not see any of that on this particular cruise. We booked a Celebrity Suite and so did not use the MDR, which we find too crowded on most occasions, so mainly used Luminae or speciality restauarnts for dinner in the evenings and Oceanview Cafe for lunch. Breakfast was a mixture of Luminae, Ocean View Cafe and in suite. Food was of a good quality at all venues. The speciality restaurant Qisine, has changed from a Tapas style eatery, to Le Petit Chef, which is an interesting concept where they have a set 4 course menu for each week of sailing and before the plate is delivered to your table an overhead video system projects an animated film onto your plate of the chef preparing the meal. It is different and quite novel the first time you see it. We went twice to try the second 4 course set menu and the different video. There is an alternative men , from which you can swap all or some courses. The Celebrity Suite on Constellation was disappointing in that it is really showing its age in terms of both configeration and quality of furniture/fittings. The celebrity Suite on the Solstice class ships is much better. The entertainment in the theatre each evening was not very wonderful. Of the 15 nightly shows during the cruise, I would only rate three as being of any good quality. The production cast were disappointing and certainly below par compared to our previous 5 Celebrity cruises. The only other real criticism is the fact that Celebrity have reduced the number of sun lounges in the shaded areas of the pool decks and replaced them with upright seats. That meant that it was usually difficult to find a sun lounge in those areas. Not everyone wants to lie in the full sun all day! The itinerary was interesting and a good way to sample India in particular, without actually having an onshore holiday there. Muscat was very clean and attractive enough, but nothing much there really. Dubai was a pleasant surpise. Stayed there after the cruise for 3 days and had a thoroughly good time. So much to see. Spectacular modern architecture combined with very inetesting old Dubai Creek/Diera area, with its gold and spice souks. Dubai Marina area, Palm Jumeira, Dubai Mall and everywhere clean as a whistle. Food and other goods are a little more expensive than home (Australia), but taxis were plentiful and cheap. Celebrity Constellation will not be returning next year to this itinerary after her May 2020 upgrade as she is being relocated to Tampa, Florida for Caribbean cruise season and then the Meditteranean season. Read Less
Sail Date January 2020
My wife and I chose this cruise because we had never visited any of the ports of call and the deal we were offered was good for us. We chose to stay a couple of nights in Singapore before we sailed - our travel agent chose the Furama ... Read More
My wife and I chose this cruise because we had never visited any of the ports of call and the deal we were offered was good for us. We chose to stay a couple of nights in Singapore before we sailed - our travel agent chose the Furama Riverfront Hotel for us. Perhaps we should have researched this a little more for whilst the hotel was a fine place to stay it was too far from any of the attractions in Singapore. Having said that we covered all the main sights in the time we were there - walking for miles and miles. A taxi ride took us to the port where we undertook the embarkation process. Whilst we were asked by Celebrity what time we wanted to embark and arrived at that appropriate time, it appeared that the actual process was based on a "first come first embarked" process so a wait of an hour or so was experienced. Once on board the embarkation process was quickly forgotten when staterooms were quickly available and luggage arrived at the room. The ship is shortly to undergo a refit and its age does show from time to time but if you don't look too closely it is a fine old ship. The cabin was perfectly adequate with all the facilities that you would expect and was kept clean and tidy by the staff. We had chosen early dining in the main dining room and were allocated a table of ten and whilst only 6 ever turned up and they were great company throughout the cruise. The staff waiting on were good - very friendly and efficient. The food is generally very good - there are always classic dishes available if you do not like those on the daily menu. The cafe was always good for breakfast or a light lunch and whilst often busy, you could always find a table. Entertainment was generally good despite changes that had to be made to the schedule at the last moment. The ports of call were very interesting and a first for us in every case. Singapore is a thriving, lively city. It is easy to to arrange your own sightseeing trips and the MRT system ensures that it is easy to get from place to place. In Phuket we arranged an island trip via Klook which worked well for us. We arranged a pick up at a hotel opposite where the tenders brought us ashore and we were dropped off there in plenty of time to return to the boat. Colombo is a busy and not particularly attractive city. The traffic ensures that you cannot get far in the time available although we did manage a trip to a tea plantation and factory through Viator. Cochin was our first stop in India and we arranged a tuk tuk tour which included an hour on the backwaters on a small boat. A lovely city to visit is somewhat spoilt by the amount of litter that is spread around. Goa was the next stop. Initially I hadn't realised that Goa was a state rather than a single city and the ship berthed at an area a long way from any areas of interest. We hired a taxi from the port gates which took us around the churches of Old Goa. The area is beset by roadworks at present as they try to improve the infrastructure of the area. Finally we reached Mumbai where we had 2 days to look around the amazing city. Once again we did our own thing. On the first morning we caught the early ferry to Elephanta Island which is a great trip to make. Beware that there are entry charges to be paid at a couple of different points, but it is an easy trip to organise yourself rather than on a shore excursion. After that we had a short break watching the crowds celebrate Republic Day at the Gateway of India before meeting our guide from Mumbai Magic who took us on a local tour. The trip included some walking around the city, followed by a local bus ride, taxi ride and finally a train trip. Using public transport was one of the trip highlights. The following day we arrnged another trip via Mumbai Magic, this time around the Dharavi Slum area. The trip really opened our eyes to life in India and we will never forget Mumbai as a result. Mumbai is a magical city, but it is very busy and very noisy. Two days at sea helped us to recover before perhaps the most unexpected port visit on our cruise. Waking up in Muscat and looking out at the jagged peaks that surrounded the port was totally unexpected - what a stunning view it was. A private taxi was hired at the gates for 7 of us and a visit to the Grand Mosque, the palace and adjoining forts ending at the local souq was a good day out. Our final port was Dubai. Unfortunately we did not arrive until noon which only gave us half a day as the next morning we had to disembark. For Dubai, biggest is best and it is a very big city. Once again the port is a little way from the main tourist areas and the main public transport so be prepared to get a taxi to reach either the MRT or the place of your choice. All in all we had a great holiday with some brilliant ports of call. This was a cruise well worth booking. Read Less
Sail Date January 2020
This was our first ever cruise, a pretty bold step to take for your honeymoon, especially when one of you (me) gets sea sick. I really wanted to show my husband this part of the world though and he isn’t one for travelling from place to ... Read More
This was our first ever cruise, a pretty bold step to take for your honeymoon, especially when one of you (me) gets sea sick. I really wanted to show my husband this part of the world though and he isn’t one for travelling from place to place so a cruise seemed like a good idea. Off I popped to the chemist and stocked up on all of the drugs, and with everything crossed for smooth seas we set off for Singapore and enjoyed a few days there to get used to time difference, temperature etc. On embarkation day we excitedly made our way to the cruise terminal where we were impressed with the efficiency. We dropped our bags kerbside and within about twenty minutes we were zig zagging back and forth on the gangway to get to the ship. First impressions were good, we were offered a drink and told our room was ready so we went to see it and grab our cruise passes. We had booked Aqua class room 1117. The room was pretty much as we expected. Still pretty clean and new looking from the refurb. Jimmy, our cabin steward, was an utter delight from the moment we met him. Always smiling and happy, nothing too much trouble and the room was always spotless when he had been. Five stars for Jimmy then. We enjoyed using Persian Garden but occasionally staff let teenagers in unaccompanied which spoiled it a bit, still it was a nice perk. The spa treatments are a ridiculous price so we didn’t do any of those, and the gym was often rammed at all the times you would want to use it. So what else was good - food in Blu was pretty good, although it felt like it tailed off towards the end and I thought they made such a kerfuffle over breakfast I only tried it once (twenty minutes to get a cup of tea). We loved Cellar Masters and the staff there, and we loved the Mast bar, Dimitry always had a smile and a banana daiquiri for me whenever he was on duty. We ate at the sushi restaurant and enjoyed that although the curry night there was pretty poor. Tuscan grill was OK, nothing ground breaking but a decent Italian and steak offering. We tried Qsine twice, the whole concept is great fun but we thought the menu the first week was better, which was a shame as the second week we went for NYE. So what wasn’t so good then? Basically the itinerary. I already knew that most of the ports were nowhere near the big cities advertised on the itinerary and we had already decided three hours each way on a coach was not our thing, but I had hoped there would be more to do around the ports than there was. Essentially we visited a series of container ports which was interesting for about the first thirty minutes. At one of them (Chang May I think) the ship’s newsletter even said “there is nothing here”. You basically have to go on one of their trips or stay on board, there is no nice nearby village to wander too. It wasn’t quite as bad at other ports but still meant you didn’t really get much of a flavour for the areas we visited. At Laemchabang we took a taxi to the nearby town of SriRacha to eat at Moom Aroi. This restaurant was recommended to us by some of the bar staff and it didn’t disappoint. However the cost of the taxi there was the same as a meal for four with beer. You get stuck having to use the taxis outside the boat as Grab (Uber) are not able to come in to collect you. We did the Ba Ria trip at the second port which wasn’t too bad. I was really looking forward to Halong when we got there as at least there was something nearby however the town appeared to be shut and the weather was grey so not quite the scenic beach experience I was expecting. The Celebrity organised boat trip was good, not least for playing bumper cars with all the other boats trying to dock at the same place. The other hugely irritating thing was immigration in Laemchabang where the whole ship had to disembark, commencing at 7am, to show their passports. It was Christmas Day and the constant tannoy announcements rendered all hope of a relaxing start to the day null and void. I appreciate these are Thailand’s rules but there has to be a better way for Celebrity to run it than this. For example why not do all people leaving on trips first, leaving the rest of us (and there were not many at all, maybe 20% of the passengers) until afterwards. We were not going on a trip yet were given a time of 7.30 am for our slot. And you only find this out the night before it happens, via a bit at all clear letter left in your room. We actually ignored our official slot and went at about 8am where we saw many of our friends who were off on trips queuing up behind us. Process them first and let those staying behind have the 9am slots. Oh and once you are down to the inevitable five families who think it doesn’t apply to them, don’t tannoy the whole ship including the bedrooms. Go look for them, ring their room, tannoy the public areas but leave the rest of us in peace. Sorry, rant over. Anyway, what else - the sea was a bit choppy round Vietnam so bear that in mind if you suffer as I do. Apparently that is often the case though we wondered if it was particularly bad as there had been storms in the Phillipines the day before. The buffet is a completely unacceptable thing in this day and age - open for 18 hours a day, the amount of food wasted is astronomical as all food must be disposed of after four hours (we did the kitchen tour, they told us this). This amount of food waste just to pander to the desires of a group of customers who lets face it, could do with eating less, is ecologically and economically appalling. If you shut the buffet there would still be multiple food outlets where you could eat almost interrupted, from morning to night. Come on celebrity, be brave and make that change. We didn’t rate the entertainment. The Cruise Director was annoying and insincere and his number two was a bit out of his depth. Some of the musicians were good but the house band was terrible, often too loud, out of key, and set up in inappropriately small areas at odd times of day. The bar manager was a legend though, far more visible than the Cruise Director, always friendly and at the same time always had an eye on his staff. So, would I go on another cruise - maybe. Would I go round this part of the world on a cruise - not unless it was a smaller ship that could get closer to the interesting sights. Would I choose Celebrity again if I did cruise - probably as their staff were great and the ship was nice enough. Read Less
Sail Date December 2019
This was a two week Christmas and New Years cruise Singapore to Hong Kong. We were excited to see the Millennium after her last major refurbishment in Feb. I last sailed on Millennium in 2001 and the ship was hardly recognisable. The ... Read More
This was a two week Christmas and New Years cruise Singapore to Hong Kong. We were excited to see the Millennium after her last major refurbishment in Feb. I last sailed on Millennium in 2001 and the ship was hardly recognisable. The changes were gorgeous! We were in an extra large ocean view cabin 9000. Prior to the renovation this cabin had two small sofas, after the redo just one and a chair. There was a lot of floor space (at least 225 sq ft) but I felt the two sofas would have worked better. Other than that, the cabin was fabulous! I had heard that there might be noise from the door to the bridge next to the cabin but we never heard anything. The Ship Starting at the top, the outdoor movie area was lovely and we watched one movie up there during the cruise. There was no bar service there however and I felt there should be. Also, there were many movies shown there during the day when it was much too hot. Qsine which is now only used for Le Petite Chef, is a lovely space but under-utilised. We had one specialty lunch there that was underwhelming and one night at Le Petite Chef. While entertaining, it is a one time thing never needing to be repeated. I think Qsine would be more popular. At our seating at Le Petite Chef there were only 2 tables occupied and that made it somewhat awkward. The Oceanview Cafe was wonderful. Spacious and well organised, it was the nicest I have found on any ship. We literally never had to search for a table. The redo looked wonderful except foe an unfortunate choice of fabric for the backs of many of the chairs. A light blue fabric, it was looking dirty and stained after only 10 months. The seats were vinyl and the whole chair should have been. The food was very good and varied. The outdoor seating and bar was wonderful except as others have noted, not enough shade most of the time. The pool area had plenty of seating and towels laid out on each lounger, a nice touch. However, the cushions on the seating in the smoking area on the port side was worn out and shabby. Being a big guy, i loved that the main pool had stairs to enter the pool which is way better than a ladder. The solarium was lovely but usually very hard to find a lounger. I felt they needed lounge chairs on both sides not just the port side. The Spa cafe was disappointing in its offerings. Pretty much the same selection every day and not terribly interesting. The Sky lounge up front was still large enough even after taking some of the space for the kids area on the port side. You could tell it had not been renovated but it was still lovely. The theatre on decks 4 & 5 was one of my favourites. Large and impressive, there is not a bad seat in the house. The shows however were very hit and miss. We liked the production numbers done by the entertainment staff better than the featured performers. The shops were adequate and varied but small compared to larger ships. The Apple store was disappointing. We were thinking of buying a new iPhone but they didn’t sell them! Cafe Al Bacio was lovely but hard to find tables available. We only had one coffee there in two weeks. The Martini Bar, lovely with good cocktails, was always too noisy with loud conversations. We never had a drink at Cellar Masters or ate at Sushi on 5 and felt these areas could be re-thought. On deck 4 the photo gallery was too large and a waste of space. The Retreat lounge seemed to be empty all the time too, although we obviously couldn’t use it. The casino seems bland after the redo but nice that it is non-smoking. The Rendezvous Lounge is absolutely lovely and we had drinks there several times. We felt that the band that was usually there was too loud for conversation however. We ate in the lower level of the Metropolitan restaurant which looks fabulous after the redo. We had anytime dining but went at the same time every night and had the same servers who were wonderful. We found the food to be exceptional and really make the Specialty restaurants a moot point, being overpriced and not that special. The atrium starts on deck 3 and was lovely with the amazing onyx staircase. We were only able to see and use the staircase after Christmas however since they had decorated the staircase with a Gingerbread village. It was a real miss. Other than that, the Christmas decorations were lovely and understated. The Tuscan grill on deck 3 was a bit out of the way after the addition of cabins during the redo. It’s a beautiful space however. We had one lunch and one dinner there and as noted already, not appreciably better than the main dining room so not worth it in our opinion. The itinerary was ok but we felt we didn’t need so many overnights in ports. Five ports on a 14 night cruise seems like not enough. In fairness, I have done a similar cruise before so the ports weren’t as important to me. The staff was generally wonderful and top notch! We had an Internet package which was great. We also had the Classic drink package which was fine. When the servers saw what package you had they knew what to offer you that was included. We only paid an up charge a couple times This review probably sounds nit-picky but the negatives were mostly very tiny things and we had a fabulous cruise! I wouldn’t hesitate to sail on The Millennium again for a third time! We Loved It. Read Less
Sail Date December 2019
I make it short Ship is old but very clean U find everywhere a quite place Food in Restaurant was good not the best but good. Service in Restaurant was great. Shows was ok Steve the Cruisedirector was great The ... Read More
I make it short Ship is old but very clean U find everywhere a quite place Food in Restaurant was good not the best but good. Service in Restaurant was great. Shows was ok Steve the Cruisedirector was great The coffeeplace was real good..thanks to that team The cabin is modern and very nice After every excursion it was like coming back home The captain is a real person that u see every day around the ship on any place and he talking to u without making a big thing out of it. The buffet is ok.. not the best but for shure not the worst ..u find all time something to eat. The new years party was super The drinks and cocktails was super The internet was slow but we had lot of kids and teens on board so there were all online what made the internet slow.. It was great time Read Less
Sail Date December 2019
We cruised on the Millennium, from Singapore to Hong Kong, over Christmas and New Year. And we had an amazing time… The itinerary was just brilliant, giving us time to have a taste of Singapore, Thailand, Vietnam and Hong Kong. ... Read More
We cruised on the Millennium, from Singapore to Hong Kong, over Christmas and New Year. And we had an amazing time… The itinerary was just brilliant, giving us time to have a taste of Singapore, Thailand, Vietnam and Hong Kong. Yes, some of the places you might want to visit are a long way from the ports, but if you’ve done your research you’ll know this and be prepared for some long coach rides to some of the most evocative places in the East- Bangkok, Ho Chi Minh City, Hue Imperial City, Hanoi… We were surprised by the number of passengers who didn’t seem to realize this. Don’t people research anything before booking? The delights of Singapore are within a short MTR ride from the port; you can almost touch the Marina Bay Sands Hotel from the ship! And when you arrive in Hong Kong you can see the skyscrapers from your balcony! One of the many highlights for us was our approach into Ha Long Bay as we seemed to weave between these mysterious islands, spotting fishermen in their sampans as we passed. Magical! We took Celebrity excursions in very port, not brave enough to go our own way and book independently, but judging by the number of minibuses and cars waiting for passengers as we boarded our coaches, quite a few had done. We thoroughly enjoyed our trip to the ancient kingdom of Ayatthua, our ‘Private Journeys’ trip around Ha Long Bay (three boats- sampan, small rowing boat and speedboat), and our Highlights of Hong Kong. Expensive, yes, but worth every penny… The Millennium looks fine and dandy. We’d been dreading it, to be honest, after reading some reviews which described her recent refit as cheap and nasty. Not according to us. And it’s one of the cleanest ships we’ve been on, not just the cabin but everywhere around the ship. After what must have been a difficult night for the cleaners on New Year’s Eve, there wasn’t a piece of evidence the next morning that there had ever been a party… What often makes a cruise, of course, is the crew. This was one of the best we’ve had- smiles, greetings, good humour and outstanding service from almost everyone made it a pleasure to be on. We felt that many went out of their way to make a difference and to make passengers feel they were in good hands. Thanks to all the crew members- especially those in the Metropolitan Restaurant and in the Sky and Rendezvous Lounges, too many to list here- who made our Christmas cruise so special. We thought the food was superb. Finding a table in the Oceanview Café was never a problem, and we enjoyed breakfasts here with too many choices for a mere fortnight’s trip. Special mention to the Eggs Station, where it wasn’t only entertaining to watch three pans being juggled with everyone’s ridiculously specific requests, but the omelettes and eggs over-easy were always cooked to perfection! We chose the Metropolitan for lunches on sea days (great choices/rapid service) and for dinner (we made a 7.45 reservation for the whole cruise despite being on a Select Dining basis) where we enjoyed the many dishes on offer with whatever special/extra requests we fancied. We heard a few passengers complaining about the food. Really? What on earth do these people eat at home? Do they realize the sheer numbers these kitchens are catering for? We loved the entertainment, both during the day (quizzes hosted by a super-friendly team) and in the evening around the ship. Good Vibes, who more often than not could be found in the Rendezvous, were top notch, and the pop band which played up on top deck for the New Year’s Eve party (apologies- name forgotten) were great. The production singers and dancers, together with the ship’s orchestra in the main theatre, were the best we’ve seen and heard. Some passengers rave: “They’re just like West End shows!” No, they’re not actually, but they’re very good given their limitations and given the fact that the stage is sometimes moving more than was intentional! As this was a ‘Holiday Cruise’ we felt the entertainment team, together with the cruise company, had made a special effort to make it one to remember. A particularly nice touch I thought was finding a card and a complimentary bottle of sparkling wine left in our cabin on my birthday. And I hadn’t even told anyone…! There were a couple of negatives, of course there were- children in Adult Only areas which went unchallenged, too many areas for exclusive use of Aquaclass or Suite guests, too many upscale shops with too few customers, and the fee paying restaurants too pricey and unattractively squeezed into pokey little nooks. We also found some staff on the Excursions Desk rather officious. But any negatives were completely outweighed by the positives. We came home with hundreds and hundreds of photographs, with many many memories of the most wonderful places we’d been lucky enough to visit, with even more of the charming people we met, both fellow passengers but mainly crew members whose paths we chanced to cross. Overall- five stars. Read Less
Sail Date December 2019
Not long home from another great Celebrity cruise. This was our 1st Christmas/New Year cruise and we were not disappointed. Although the ship is looking tired (it’s about to get its refit ) it didn’t spoil our holiday at all. The ... Read More
Not long home from another great Celebrity cruise. This was our 1st Christmas/New Year cruise and we were not disappointed. Although the ship is looking tired (it’s about to get its refit ) it didn’t spoil our holiday at all. The ship was beautifully decked out with Christmas trees and lights everywhere and the crew were amazing. The ports were very good although we stayed onboard in Mumbai so I can’t comment on it personally but speaking to other guests onboard they really enjoyed their tours there. The food as always was beautiful and plentiful and the atmosphere onboard exceptional. I must give a big shout out to Marren in Cellar Masters. She greeted everyone as though they were her best friends, she remembered everyone’s favourite drink and always had a smile for us all. My husband wore his kilt on New Years Eve, (or as we call it in Scotland, Hogmanay) and she was delighted to get her photo taken with him. Can’t recommend Celebrity Cruises enough and we’re looking forward to Joining the Millennium for Vietnam/Asia cruise next. Read Less
Sail Date December 2019
We chose the itinerary not the ship. I was slightly concerned about the age & size of the ship and the fact that she was getting a refurb AFTER our cruise. I was pleasantly surprised by the Connie. She had a graceful old charm ... Read More
We chose the itinerary not the ship. I was slightly concerned about the age & size of the ship and the fact that she was getting a refurb AFTER our cruise. I was pleasantly surprised by the Connie. She had a graceful old charm & dignity to her. Yes I did find some examples of worn cushions, torn carpet and evidence of age. This did not spoil anything or detract from the cruise. The smaller ship made walking forward to aft quick and easy. Not at all intimidating and hard to navigate as the large mega ships. I believe that I prefer this size ship now. We stayed in an Aqua class cabin on deck 9. The cabin was clean and neat. It did show some sign of wear and age. It also seemed slightly outdated. Ex: Only two electrical outlets, both at the desk. None in the bathroom? No USB plugs at all. The cabin lights were fluorescent and incandescent - no LED at all. Our attendant was outstanding and remembered our names from day one. It was nice to have a bottle of champagne waiting for us on demand and afternoon canapés & ice tea every afternoon. We dined at Blu and had the same table & waiter almost every time. The food was good, but nothing really outstanding. We also ate at the MDR and the buffet. Both good. Whatever lacked in the food was made up for by the waitstaff and crew members. This was probably the best crew we have ever had on a cruise. They actually seemed happy and were very friendly and went above and beyond to please. Such nice people!!!!!! The Blu staff was especially outstanding. AAA+++ The entertainment was average or a little less than average on this cruise. The one standout performer was Lorraine Crosby. She had such a strong voice and ultra high energy. A pleasure to see her perform. The Elton John performer was not really that good. He sang EJ but did not sound like him. Nice costume though. There were other performers that I forgot the names of. Both good, but not high energy. We did an excursion at every port. Some thru Celebrity and some private. I hate to be mean, but India was not a stop we would ever make again. Mostly dirty with sick people coughing and following you begging for money. Everything was a scam from the sellers to the taxi drivers trying to rip you off. Even our private tour guide came back AFTER being fully paid - and wanted more money. Could not wait to get out. Singapore & Dubai were the real stars of this cruise. Both countries were fantastic. Very safe, very clean and modern. We will be going back to each, and just stay there for a week. Sri Lanka & Thailand were nice, but not worth going back to again. We already booked our next holiday cruise while on the ship. We will be doing the Panama Canal touch holiday cruise in 2020 - on the CONSTELLATION again!!! We are looking forward to seeing the Connie after her Edge style refurb. Our next cabin is 2 doors down from this cruise cabin. I am hoping that the ship does not lose any of her classic charm, in favor of some new hip decor. Areas like Cellar Masters & the Martini bar had an old school classic vibe to them. We are looking forward to seeing the old girl again......wearing her new dress. Read Less
Sail Date December 2019
My son and I took the Celebrity Cruise to Southeast Asia on Dec 7th. I would like to share my horrible experience with everyone, hoping it will not happen to anyone anymore. After I came back, I literally had nightmares about ... Read More
My son and I took the Celebrity Cruise to Southeast Asia on Dec 7th. I would like to share my horrible experience with everyone, hoping it will not happen to anyone anymore. After I came back, I literally had nightmares about Celebrity's deceptive behavior and dishonest business practices. Excursions All of my friends who took cruises to Southeast Asia from other cruise ship companies informed me that I did not need to schedule any tours in advance because there would be plenty of taxis  and tour buses at the port looking for business and they would be happy to drive anyone to their destination. Therefore, I did not book any tours in advance. After we got on the ship, they kept announcing everyday that there were not going to be any taxis or tour buses at any of the ports we stopped at, so we would be stuck on the ship if we did not book any excursions with them. After hearing this alarming announcement, a lot of people  started to schedule an excursion. Though, we found out it was not true and there were in fact plenty of taxis and tour buses waiting for us at each port. Luckily, we overheard this information from some other guests who signed up for an excursion which they scheduled through Trip Advisor's recommendation to Ho Chi Minh City , Bangkok and Pattaya and we later joined the same tour and we were very happy with those tour companies' service. A lot of people on our cruise were not happy with  their shore excursions from Celebrity because they were charged five times more than if they were to plan their own excursion and they went to fewer places. Since, I did not find any guests who already booked a tour at the Chiang Mai port, so afterward I was scared by their announcement in the morning. I rushed to purchase an excursion because I did not want to be stuck on the ship for the whole day. I had originally wanted to visit Da Nang or Hue, but the bus had already left . For that reason, I paid $69.00 to book the tour" Hoi Ann on our own". Unfortunately, we missed the bus, and the check-in lady said that we could not get refund, but she could book another tour for us since we missed the last bus even though we did not want to go to that place, and I did not want to waste $69, so we got on that bus with another couple who also missed the original bus. The only activities we did from that tour was to take a 15 minutes cable car ride to a small village to eat a self-paid buffet. After I came back, the other guests told me that they wanted to take a risk to walk out from the port even they heard that threatening announcement again. After they walked one minute from the port, they found a lot of tour buses there. The bus they took even came with a tour guide, which took them( five people) to the two main cities, where I had intended to go for that day and each person was only charged $30. I felt horrible that I missed the chance to visit the two main cities which I wanted to go to just because I fell for celebrity’s misleading announcement. Moreover, I found out that instead of charging the tour price we paid of $69, they charged us $159 ( the total price for two of us was $318). I told the shore excursions department that we were not told that tour will cost $159 for each person and we would  be charged the additional difference, otherwise, we would rather give up the $69. We requested that they refund us for the additional charge ($159 - $69 = $90); even though they knew that they did not inform us of any additional charges. Instead, they insisted that we should be charged the full amount of $159 because we agreed to get on that bus.  Afterwards, I argued with them several times, but there was no result, so I almost gave up.The short excursion manager finally agreed to refund the additional charge but with a very unhappy attitude. I don’t think I should have to go through such an unpleasant process in order to get my refund.  Hidden charges for water bottles Another issue I had was with the room service attendant who put two water bottles on our table almost everyday and I did not know that we would be charged for those two water bottles, so I even said thanks to the attendant for providing us two water bottles everyday, but she did not tell us that we would be charged $13.20 for the two water bottles. That was, until I requested the bill from guest relationships on the last day, that I found out that I was charged $13.20 for two water bottles each day. I asked our room service attendant about it. She apologized that she did not tell us that we would be charged for two bottles ( even though we met her everyday and said thanks to her for her kindness by giving us the two water bottles). Then she showed us that there was a small slip against the back of the wall with the itemized prices. We did not see it since the paper was put out of view and we did not bother to look for that paper since we did not plan to drink any wine or coke from the refrigerator. On the last day, even though we read through the list, we could not find the price for the water bottles. We only noticed Evian on the bottom of the list, and we had no clue what Evian meant. Then we suddenly recalled Evian is the brand name of the water company.  Even if we had seen the price slip on the first day,  we would have not realized Evian was the water bottle. Why they did not write “water bottle” on the price list, but wrote “Evian” instead? All in all,  I think Celebrity intentionally meant to mislead us, so we could pay $13.20  for two water bottles each time. I requested the refund because of this deception, but my request was denied. How are people who are not familiar with that brand of water, supposed to know that they were going to be charged for water in their room? In addition, when my son was in the buffet area, a waitress  came by and asked my son if he wanted to order any drinks and my son asked her if he could have water. He asked if it was free; and she said it was. Although, after she brought the water to my son, she presented him with the bill, and he found out the water was in fact not free.  This is unethical and unacceptable business practice. Shortchanged when exchanging currency Upon arriving in Singapore, I exchanged 58.20 USD in cash for 70 Singaporean dollars at the guest relations counter. Instead of counting the money out to us, the representative gave us the money altogether. I trusted that the amount was correct, but right afterwards when I purchased the MRT ticket, I found out that I only had 40 Singaporean dollars. I am willing to let it go and not question it. But to top it all off, I found that they charged my credit card $58.20 for the currency exchange, even though I had already given them the $58.20 USD in cash!( I have the printed summary) They also charged me $70 USD which matched the amount of the Singaporean Dollar I was supposed to get in full. I really could not believe my eyes when I saw I was charged $58.20 and $70 on my credit card after I came home.  Spurious credit card charges Besides that, I also found that they charged many other unknown items to my credit card besides of charging me the total amount from the invoice they emailed to me.  Even though the mandatory daily gratuity was already included in the overall invoice, they charged the gratuity again to my card, thereby double-counting the gratuity. I cannot tolerate people who are deceptive and who only think of themselves and not others. I do not blame the employees personally for their behavior, since I believe they were told by the company to act in such a way. I hope they will not deny that they engaged in these business practices, and in writing this review, I hope others can see this and be forewarned about Celebrity's dishonest behavior. Read Less
Sail Date December 2019
We have been to Bangkok, Viet Nam and Hong Kong before but we wanted a chance to visit Singapore. Celebrity has always been good for us so we decided to use Celebrity for this cruise. It did not start well, as the Hong Kong hotel ... Read More
We have been to Bangkok, Viet Nam and Hong Kong before but we wanted a chance to visit Singapore. Celebrity has always been good for us so we decided to use Celebrity for this cruise. It did not start well, as the Hong Kong hotel provided by Celebrity was close to the HK cruise terminal, but it was located in a very plain neighborhood that was basically a large local area of small store, cafes but nothing very attractive. It was a good 15 minute cab or shuttle to the main shopping areas and luckily the hotel provided a shuttle bus that ran regularly. The hotel itself was very plain but clean. It would be a place for a one-night stay before a cruise but a two-day stay would have been painful. We had a Concierge class cabin that was large and very comfortable. There was plenty of storage space and the bath room was plenty large. The room was very nice and we had plenty of space to spread out our papers, computers, etc. The food on the first two or three days of the cruise in the buffet was good but repetitive. By the fourth day or so more variety was added and things got better. We ate in the Metropolitan about four times for dinner and the staff was wonderful and we want to give Chiang (spelling?) and her crew were terrific and the food was just fine. Entertainment in the main theater was excellent with a very good line up of entertainers and an excellent shipboard musical company of a very good house band and some great dancers and singers. The cruise director, Steve, was the best we have ever had on any ship on our 30+ cruises. There were not enough exercise activities like workout classes although the gym was very nice. There was a port lecturer but perhaps one more would have made things more interesting especially if it was one relating to the local economies, history and biology of the regions we visited. I thought they should have put the main theater to use by running movies in that room rather in a more distant venue. Service was uniformly excellent everywhere from the room stewards, restaurants, passenger services and excursions and things were planned very well for the excursions and pre-excursions and boarding and exiting the ship when on excursions. Read Less
Sail Date December 2019
1) Background Info We chose this cruise for the itinerary and timing as this was a major-milestone birthday celebration. 2) Travel to Port / Embarkation "Our flight out of our originating city was delayed so we missed our ... Read More
1) Background Info We chose this cruise for the itinerary and timing as this was a major-milestone birthday celebration. 2) Travel to Port / Embarkation "Our flight out of our originating city was delayed so we missed our connecting flight. We had pre-arranged and pre-paid for an airport transfer to the cruise port through Celebrity. Since we arrived so late, we missed the last transfer. Therefore, we needed to exchange money to local currency at the airport and take a taxi to the cruise port. That process was easily done and our cab driver did a great job getting us to the cruise port in a very timely manner. We arrived at the cruise port at approximately 11:00 p.m. the evening of the first Hong Kong day. There was virtually no one around the cruise port. The gangway was open 24 hrs and there were folks there to check us in with no problems. Again, since it was so late, we had to take our own luggage through the cruise port and to our cabin (no porters this time of night). The cruise port is quite large, so it was a long trek working our way through the port and finally to our cabin. Since we did miss the airport transfer (which we pre-paid to Celebrity) and had to pay for a taxi ride to port upon our arrival, I notified the front desk of our situation. She verified that we did indeed not use our transfer so she refunded our money for the pre-paid airport transfer. I'm not sure if we were refunded the money because we had booked Celebrity Air and they could see that we missed our connection - hence the missed airport transfer. In any event, I was pleasantly surprised and happy to receive the refund hassle-free." 3) Muster Drill (General Emergency Drill) The Muster Drill (or General Emergency Drill) for our cruise was actually done on the second day we were in Hong Kong.  The drill was as follows:  All Aboard on Sun. 12/8/19 at 5:00 p.m., Muster Drill at 7:30 p.m. and Departure at 8:00 p.m. So no need to worry about missing Drill on day one since it is held on day two. The drill was not held outside and life vests were not required.  We just needed to meet at our Assembly Station as indicated on our stateroom door - which is also listed on the SeaPass cards.   4) Ship Information "The Millennium was recently refurbished, and we were quite pleased with the facelift. The décor was bright and airy and the ship never felt crowded. We could always manage to find space to ourselves somewhere on the ship. We liked the outdoor rooftop movie area. However, during the day it was quite hot there. Later in the day on beautiful days it can be quite lovely. I would like to see more hand sanitizer stations set up around the ship, especially in the back of the Oceanview Cafe. When sitting Aft outside of the Oceanview Cafe, if you want to wash your hands, you have to walk through the Cafe again and to the front of the Cafe. 5) Activities The ship had the typical activities such as pool volleyball, bean bag toss, ping pong, basketball, trivia games, etc. You could do as much or as little as you desired. 6) Service All of the employees were extremely helpful, pleasant and courteous - from our room steward, dining room waiters, Guest Relations, Shorex Desk - everyone was great to work with. On the day of the milestone birthday, we received a bottle of champagne in our cabin from the ship. I thought that was very nice and unexpected." 7) Visas for Vietnam There was a lot of confusion pre-cruise about obtaining a Vietnam Visa. As soon as I got on board, I asked Guest Relations if there was any paperwork that we needed to fill out for Vietnam as we did not have a Vietnam visa. She stated that as long as we weren't spending the night in Vietnam (i.e. for example spending the night in Hanoi) or we weren't leaving the country (i.e. flying over to Cambodia) there was nothing we needed to do - the ship would take care of the paperwork. Since neither of those scenarios applied to us, the ship took care of the paperwork to obtain a Vietnam landing card for us and charged our shipboard account a one-time fee of $6.00 per person. Those folks spending the night off of the ship were charged $28.00 per person - but I'm not sure what process they had to go through. I heard there were a few folks that did the Cambodia trip from our cruise, so most folks didn't spend the night off the ship in Vietnam. 8) Port & Shore Excursions Hong Kong - We took a Celebrity Shorex via motorcoach. We took the tram to Victoria Peak for truly beautiful views of the city, visited the fishing village of Aberdeen for a sampan cruise ride and lastly visited Stanley Market. We still had some Hong Kong dollars from our taxi trip to the cruise port, so we used that for a little souvenir as US dollars aren't widely accepted. At sail away, go to the top decks and just take in the harbor views. Everything is lit up and is really pretty. We were docked at the Kai Tak Cruise Terminals, which is the former runway of the Hong Kong airport. There is a laser light show at 8 p.m. nightly. However, it is located at the foot of the Kowloon Peninsula and is better seen from the Ocean terminal. You won't be able to see much of the laser light show from Kai Tak, but the harbor views are beautiful nonetheless." "Hanoi / Halong Bay Day 1 - We did an all-day Halong Bay Excursion with Authenticasia. We put down a deposit of $25 USD. Dong was our guide and did a great job. He was very knowledgeable and personable. This was a very, very enjoyable day. The weather and scenery were gorgeous and loved that we went to a part of the bay away from tourist crowds. Loved the rustic row-boat ride rowed by a local - the area was very quiet and peaceful. Lunch was delicious and there was plenty of it. There were 16 of us on the junk boat so there was plenty of room to move around. USD is widely accepted throughout Vietnam, so we paid for the tour in USD at the beginning of the tour. This tour was very well organized, the company sent very good and detailed instructions and I would highly recommend. Day 2 - Did a Panoramic Halong Bay by bus through Celebrity Shorex. Visited Quang Ninh Museum, visited Long Tien Pagoda then stopped at Hon Gai market. Did not really care for this shorex. Although the museum was ok, the Pagoda was not really worth it and I didn't care for this market. I wouldn't recommend it. "Hue / DaNang (Chan May) A group we met on the cruise invited us to join their group. No deposit was required. Payment was required at beginning of the tour. The highlights of the tour included Hai Van Pass which is claimed to be the most scenic hillside roads in Vietnam, a stop at Marble Mountain and Monkey Mountain and Hoi An Old Town. The town was approximately 1.5 hours from the cruise port. The tour van was not very comfortable, and I felt very unsafe with this driver. He drove very, very fast, was always over the center yellow line, passing traffic in no-passing zones on these wet mountain roads. I was not impressed with the tour guide either. She did not keep the group together and just didn't take command of the group. She took us to some local shops (I'm sure for commissions) keeping us there for an inordinately long amount of time until someone in the group got on her to get our tour moving. Lunch was included in this tour but was so anemic we all left hungry. We didn't want to order add'l food as we had already spent too much time on lunch. When talking to the guide to ensure we got back to port in time, she made a comment that it wasn't really up to her, it was up to the driver to get us back in time. That was an inappropriate comment and not reassuring. We really enjoyed Hoi An and would have liked to spend more time there. I was so glad when this tour ended and we were safely back on ship. If I had this port to do over again, I would book the Celebrity Shorex Hoi An On Your Own where Celebrity provides transportation to/from Hoi An and you can explore the town on your own." "Ho Chi Minh / Saigon (Phu My) We did a Saigon Highlights Tour with Smile Tours. This too was a very enjoyable and organized tour. No deposit was required. Payment due day of tour. There were 16 of us on the tour that contacted the tour operator individually. This tour was very well organized, the company sent very good and detailed instructions. The provided bus was very comfortable, the driver was very safe, the tour guide Tam was very knowledgeable and organized. He did a good job facilitating our tour and giving us precise instructions throughout the tour. He kept the group moving and kept us on time and according to the itinerary. We visited China Town and participated in a Trishaw ride through the hustle and bustle of the city. That was a hoot! We all loved this! We visited the Reunification Hall, Notre Dame Cathedral, Old Post Office and City Hall. Lunch (not included) was at Pho 2000. It is a very small and busy restaurant but the food was good and we left stuffed. I would highly recommend this tour company." "Bangkok We used Thai Tour Guide for a private tour of Bangkok for both days for just the two of us. No deposit was required. They did an outstanding job for our two-days. This was a very well organized tour. Tour operator Mr. Chob was great to work with in setting up the tour details prior to the cruise and provided great detail of the tour. Tour must be paid in Thai Baht at the end of each tour day. USD is not widely accepted. The van was very clean and very comfortable. Our tour guide was Ms. Pookie who was excellent at keeping us informed, comfortable and kept our needs first. She held her umbrella over me to keep the sun off of me, and would use the umbrella to shield my camera from the sun when taking pictures. The driver was "Mr. Happy" who did a great job driving safely through the hectic Bangkok traffic. They were very prompt both days in picking us up at the Laem Chabang port and again at our hotel on Day 2. We requested a change to our itinerary and they were very accommodating in our request and went out of their way to accommodate us. It was very hot and they kept plenty of water on hand and each time we visited a location and returned to the van, Mr. Happy always had clean wet towelettes for us which was much appreciated. Ms. Pookie knew all of the spots for great pictures as well as knew where to stand for pics and keeping us safe at the railway track. The ship cleared immigration and we disembarked at 8:35 a.m. Ms. Pookie was waiting for us when we exited the cruise terminal, we were off to Bangkok at 8:40 a.m. and arrived in Bangkok at 10:55 a.m. (2 hrs 15 mins). We visited the Royal Grand Palace & Royal Temple, and Wat Pho (Reclining Buddha) in the morning. In the afternoon, we had a Private long tail boat canal tour (Chao Phraya River) which was really something to experience. We passed on the Flowers & Vegetable Market and instead went to Siam Paragon mall which was all high-end shops and interesting to experience. We were dropped at our hotel at 5:00 p.m. We stayed at the LeMeridien hotel which was quite lovely and elegant. Ms. Pookie and Mr. Happy were very prompt on day 2 in picking us up at the hotel at 7:00 a.m. We arrived at the Maeklong Railway market at 8:20 a.m. (which is even further from the cruise port than Bangkok). From Maeklong, we experienced the Damnern Saduak Floating Market which was very interesting to experience. Since we were so far from port and the traffic is so heavy, we headed back to port at 11:15 a.m. and arrived safely back at port at 2:40 p.m. (3.5 hours). When staying overnight at a Bangkok hotel on your own, you must have your original passport with you or you will not be able to check in to your hotel. One last nice touch was when we pulled into the cruise port on our return, Ms. Pookie and Mr. Happy stopped and brought out birthday cake and a candle from the back of the van and sang happy birthday to our milestone birthday. I suppose after hearing us talk about the birthday, they went out and got the cake and candle which we felt was so sweet and thoughtful. Ms. Pookie and Mr. Happy did an outstanding job of facilitating our tour, keeping us comfortable and safe, and getting us back to port on time. I would highly recommend this company and wouldn't hesitate to use their services again if ever in Bangkok. "Singapore We booked the Celebrity Ultimate Singapore and Airport Drop-off. Water was not provided on this tour. Since it was an all day tour, it would have been nice if water had been provided since it was quite warm. Fortunately, though, we did have water on us. Lunch was not included which we felt probably should have been included for the price. We visited the Botanical Gardens, drove by Little India and colonial-style buildings, ate lunch in China Town, took a bumboat ride on the Singapore River and spent time at the Marina Bay Sands complex which was interesting to see in and of itself. Take the elevator to level 2 of the Casino to overlook the Casino floor - HUGE. Overall, a way to spend the day sightseeing instead of sitting at the airport for 10 hours. On our last overnight stay on the ship in Singapore, from the top deck we watched the light show at the Gardens by the Bay about 7:45 p.m. If you're on the ship at that time and not out and about, you might enjoy it. Although you can see the light show, it is a little ways away. 9) Cabin "We were in an outside cabin on Deck 2 Forward. We were a little apprehensive initially about noise and motion due to our location on the ship. However, it was unbelievably quiet and smooth. Granted we did have smooth seas during our trip, but I still expected to hear ship noises and hear the waves pound the bow. There were numerous times throughout the cruise that I looked out the window to ensure we were still moving because it was that quiet and smooth. Our cabin was brightly decorated with plenty of storage for us. The bathroom was very nicely done with a nice sink and shower. Liked the automatic night light in the bathroom - really helped in the middle of the night. The provided shower gel seemed watered down and we didn't really care for it. We used the hand soap in the shower as it seemed to do a better job at cleaning. The provided shampoo seemed watered down as well. The cabin had a nice flat-screen TV in our room. However, there were times at sea (due to the location of the ship) that there was no signal. So catching the news was a hit and miss at times between Vietnam and Bangkok. We had a great room steward who took really good care of us and helped with all of our needs. 10) Dining "We liked the open concept layout of the Oceanview Café and really liked the bar seating at some of the Café windows. It gives more people a chance to sit at a window. We always went to breakfast early so we didn't have any problems with seating. Findng seats at lunch time from approx 12 noon to 1 p.m. could sometimes be challenging. I felt the service staff kept the tables cleared in a very timely manner. Lights are dimmed in several areas of the Cafe at dinner time, which I thought was a nice touch if you want more of an intimate atmosphere in the Cafe for dinner. Although we ate most of our meals at the Oceanview Cafe, there weren't as many vegetables as I was expecting, and it seemed like a lot of the food was fried. The soups were mostly broths as opposed to hearty soups. Loved their breads in the Bakery and they had a nice selection of ice creams - sometimes offering sorbets and frozen yogurt along with the ice cream. Although I didn't eat any of the desserts, they did look really good. Hamburgers at the Pool Grill were just ok. We've been on other cruises where the burgers at the pool were made to order. These burger patties were pre-made and the servers just put the patties/cheese on the bun. There were condiments that you could add yourself to your burger (i.e. lettuce, tomato, onion, etc). These burgers just didn't have the same flavor as made to order burgers. We did eat at the Tuscan Grille, and my dinner was delicious. Ordered the filet with plenty of vegetables and the lobster pasta and enjoyed it immensely. The meat was very tender and cooked to perfection, and the service was excellent." 11) Dress Code / Formal Wear (Evening Chic) "The dress code per night for our cruise was as follows::  1=Smart Casual; 2=Smart Casual; 3=Evening Chic (day at Sea); 4=Smart Casual; 5=Smart Casual; 6=Smart Casual; 7=Evening Chic (day at Sea); 8=Smart Casual; 9=Smart Casual; 10=Smart Casual; 11=Smart Casual; 12=Evening Chic (day at Sea); 13=Smart Casual; 14=Smart Casual Below are the dress code guidelines per Celebrity: The Code: Celebrity's website states that you'll need two types of evening clothes for a cruise. Most nights are "Smart Casual and Above," meaning sport shirts and slacks for men, while women will be comfortable in skirts or pants and blouses, or casual dresses. On "evening chic" nights, both men and women may prefer more dressy attire, though it is not required. Nor are jackets and ties required for men. Number of Evening Chic nights: Cruises of four to six nights have one evening chic night, those of seven- to 11-night cruises have two, and those with 12 or more nights have three. Written Restrictions and Jeans: T-shirts, swimsuits, robes, tank tops, caps and pool wear are not allowed in the main or specialty restaurants. Shorts and flip-flops are not allowed during evening hours. As long as jeans don't have holes, rips or tears, they are permitted in the main dining room. 12) Entertainment The entertainment was average. There wasn't really any one performance that wowed us. But we do appreciate the effort put forth to provide the entertainment. 13) Disembarkation "We took an all day Singapore tour with airport drop-off Shorex through Celebrity. We got our envelope with disembarkation instructions a couple of days prior to disembarkation. The envelope had a letter with disembarkation instructions but did not include our tickets. I went to Guest Relations right away (since the Shorex Desk wasn't open at that time) and they provided me with tickets with no issues. I'm just glad I caught this prior to disembarkation so that we wouldn't have any potential issues and/or delays at disembarkation. Day of disembarkation went smooth and we had no issues. We found our luggage in the terminal immediately and got to our assigned bus in plenty of time. " 14) Summary Overall, we had a safe and fun cruise. Everything turned out great and we had a very enjoyable journey with many amazing memories. Read Less
Sail Date December 2019
My husband and I were on Celebrity Millennium’s Dec 7th cruise, going from Hong Kong to Singapore. We’ve always wanted to take this itinerary and it did not disappoint! Celebrity took care of all our visa requirements. You need to ... Read More
My husband and I were on Celebrity Millennium’s Dec 7th cruise, going from Hong Kong to Singapore. We’ve always wanted to take this itinerary and it did not disappoint! Celebrity took care of all our visa requirements. You need to bring with you 2 passport size photos and 2 photocopies of your passport. Make sure your passport’s expiration date is at least 6-month from the last date of your trip. GETTING THERE: Celebrity arranged our flights. It took over 25 hours to get from New York to Hong Kong, with two stopovers. They also booked our airport transfer from HK Airport to Kai Tak Cruise Terminal. We shared a van with another couple. There were no visible signs of unrest throughout our 40-minute drive to the pier. THE SHIP: Millennium is a beautiful ship and perfect size for us – not too big, not too small. Check-in was the fastest we have ever experienced -- we just walked to our stateroom! (We checked online prior to leaving home.) Our room was an Aqua category on the 11th deck. We found a couple of Celebrity freebies on our bed and a bottle of bubbly (perks for being past guests!) Our room steward was Jimmy who was very friendly and efficient. Bathroom no longer had small amenity bottles. Everything was in large, eco-friendly refillable bottles. Shower had a holding bar that was awkwardly placed. Every time I showered, I bumped my elbow to it. TV has limited channels, but it shows your onboard account so you can check it daily. Every day Steve (the cruise director) and Tim (the activity director) appeared on TV to guide the passengers on the day’s activities. Captain Theo gave daily update on the weather and the condition of the water. Laundry service is offered the 2nd week and it’s charged by the bag. The trick to stuffing laundry bag to its max is to fold each piece of clothing and rolling it into a tight burrito. You’ll be very surprised at how much you can stuff into that little bag! ENTERTAINMENT: The nightly show is at 7PM and 9PM --- all very well done! We didn’t go to every show, however. Some evenings, we just took our time over dinner. There are many talented musicians scattered throughout the ship, including the ship’s very own band. Every single person in that band is an accomplished musician! There are lectures on the culture and religion of the cities we will be visiting – all interesting and informative. SPA & GYM: Aqua category passengers have access Persian Garden, which has the fewest spa amenities we have ever seen on any cruise ships! The steam room was very dark. When we went in, we didn't know if there was anybody else in there. Sauna and salt room are the size of closet. We only went to Persian Garden twice. Right outside the Persian Garden is the Solarium. The pool had so much chlorine in it that we spent more time rubbing our eyes than swimming! We only went there once. Gym is always crowded on the sea days (as expected) but has plenty of other equipments to keep you fit. FOODS & DRINKS: The advantage of booking the Aqua category is the exclusive dining at the Blu restaurant. We enjoyed eating there for quality of foods & services. They only served breakfast and dinner. Alex was the Maitre D and he was very attentive to his customers' needs. For lunch, we ate at Oceanview Café, which was always crowded. But our stateroom was conveniently located right above, so if we couldn’t find a table, we could easily take our plate back to our room and eat it there. Luckily, we never have to do that because we always found a table somewhere. We ate at several specialty restaurants. Our favorites were Sushi on 5 (fresh fish!) and Le Petit Chef (a unique entertaining dining experience!) Our least favorite was the Chef’s Table, not because the food was bad, but because we didn’t get to enjoy it. We were forewarned to have light lunch when we booked this dinner. They changed our reservation at the last minute to the very day when we had LATE and HEAVY lunch! With sincere apology to the many chefs who meticulously prepared each dish, we left a lot of food on the plate. We were simply not hungry that night. (In hindsight, we should’ve cancelled our reservation because it was the most expensive meal of our trip!) Dining at Chef’s Table came with Daniel Boulud’s cookbook that weighs 5-lb. It was a miracle that I was able to fit it into my over-stuffed suitcase! Our booking included Premium Drinking Package. Be advised that the drinks in your room’s fridge are not included in the package. We asked Jimmy to remove everything so we could put our own drinks in there. The best part of this drinking package is the specialty coffee, tea, and fresh pastries at the Café al Bacio! We always get our morning coffee from there and bring it to Blu for breakfast. The coffee there is so much better than anywhere else on the ship! PORTS: We docked at every port, so there was no need for tender. HONG KONG (2 days): Embarkation was from here. Having the ship docked here for two days mean we don’t have to worry about arriving late. There are plenty of taxis at the pier. There is also Forex counter nearby but it’s expensive. It’s cheaper to get HKD at the airport ATM. We were jetlagged the first day so did not venture out. But on the second day, we took a taxi to Kowloon and had breakfast at One Dim Sum. Afterwards, we took the MTR to Lantau Island to see the Big Buddha. The weather was perfect and the day was perfect! On the second day, everybody must go through the HK Immigration Inspection on the ship. It started with Deck 2 for the 3 PM inspection. For Deck 10 & 11, it was at 6 PM. The line moved fast and it was well organized. After the inspection came the Emergency Drill at 7:30 PM. Our assembly station was very crowded and noisy. We couldn’t hear any of the emergency instructions, but since we’ve been to so many cruise already, we knew it by heart. HA LONG BAY (2 days): This is the Millennium's first port in Vietnam and you will receive a pink “Passenger’s Landing Card” from Celebrity. You will need this card to visit all the ports in Vietnam. The visa fee is $6 pp if you booked any shore excursions with Celebrity. It’s $28 pp if you are going independently. You need a visa even if you are staying onboard. Our stateroom was on the port side and we saw beautiful sunrise from our balcony. The cruise ship docked in Halong Int’l Cruise Port in Bai Chay. The Bai Chay Bridge (an impressive multi-lane cable bridge) connects Bai Chay to Quang Ninh Province. Passengers are provided with complimentary shuttles to go to the main terminal. If you need Vietnamese currency, walk through the terminal and go outside. You’ll find the ATM kiosk on your left. December weather in northern Vietnam was chilly in the morning but warmer in the afternoon. We booked o/n cruise on our own and our driver was waiting for us. Ha Long Bay and its neighbor, Bai Tu Long Bay (less touristy and just as beautiful), are both accessible by small boats. Overnight stay is highly recommended to experience the sunrise and sunset over hundreds of limestone karsts and isles up close. This place is sublime! CHAN MAY: This port is to go to Hue, Da Nang, and/or Hoi An. We booked “Hoi An on Your Own” with Celebrity. The weather was warmer here than in Ha Long Bay. It took almost 3 hours to get there because we got stuck in heavy traffic just before entering a long tunnel. The ancient city of Hoi An was worth the trip and our excursion included a city pass which allowed us to enter five historical sights. It drizzled most of the day. Our guide gave us poncho and a bottle of water before setting us free to explore Hoi An. This town is small; you can walk around on your own. You don’t need a guide, but have a map and some knowledge of the history will make this visit more interesting. The iconic Japanese covered bridge is the main attraction of Hoi An. It’s a small 16th century stone bridge (rebuilt multiple times) that span over small murky river. It’s free to view from outside, but if you want to go inside, you need a city pass. Have some small local currency handy. I paid 2,000 VND ($.10) to use the bathroom. Another tourist did not have any and was charged $1 (23,150 VND). Not having to worry about transportation was very convenient and stress-free. PHU MY (pronounced “FOO MEE”): This port is to go to Ho Chi Minh City, formerly known as Saigon and still called by this name by many people. This port is very industrial. We booked “Ho Chi Minh on Your Own” and it took a little over two hours to get to the city. The bus dropped us off in front of the Bitexco Financiall Tower. This city is very congested with motorcycles everywhere – including sidewalks! Crossing the street in Ho Chi Minh City is not for the faint of heart. The trick is to keep walking straight and don’t make any sudden, unpredictable movements. The motorcyclists and cars will see you and go around you. Followed the flow of traffic and you’ll be fine. We came back early to the BItexco building because we wanted to visit the Skydeck on the 49th floor. You need a ticket to go up. Let the cashier know that you are with Celebrity and you’ll get 10% off. We paid 360,000 VND ($15.50) for two tickets. They will take a photo of you in the lobby, and when you get to the top, you can buy it for $5. The Skydeck has panoramic view of the city and there is gift shop and restroom and benches to sit. The best part of staying here is that it has A/C -- because outside was HOT HOT HOT! This was our last port in Vietnam. When we returned to the ship, we are required to drop our Landing Card in a box by the gangway. LAEMCHABANG (2 days): This port is to go to Bangkok. We booked Celebrity’s “Overnight Bangkok on your own (Hotel Not Included)”. The bus ride took almost 3 hours and we were dropped off at the Central World Plaza, a large shopping complex in the city. We booked our o/n hotel with Millennium Hilton, which was conveniently located on the bank of Chao Phraya River where the Grand Palace and Wat Pho are located. Unfortunately, the Grand Place close at 3:30 PM, so we went to Wat Pho (home of the Reclining Buddha), which close at 6:30 PM. That evening, we had authentic Thai dinner at Thara Thong Restaurant, conveniently located across the river from our hotel. The following morning, we had a FANTASTIC Thai Massage at the Health Land Spa & Massage that our guide recommended! We had a couple’s massage and it only costs 1,200 Baht ($39) for TWO HOURS for BOTH of us! We left the place feeling very relaxed. My husband’s masseuse even fixed his backache (caused by sitting on the long bus ride to Hoi An.) Next time we come to Bangkok, we will make this place our destination. We took the skytrain (Bangkok’s public transportation) back to the shopping plaza for our 2:00 PM departure from the city. The time spent in Bangkok was definitely too short. SINGAPORE (2 days): This was our last port and we were scheduled to disembark the following day. We knew we had a lot to do here, so we decided to check out a day early when we were planning our trip. For tech-savvy city like Singapore, we were surprised they had computer glitch the morning we arrived. No one can get off the ship until it was fixed and it took a long time. After we got the green light to get off, we walked some distance to take the MRT (Singapore’s public transportation) to our hotel. There were some people walking to the train station ahead of us, so we followed them with our luggage. We stayed o/n at the Conrad Centennial. The MRT station is conveniently located two blocks from the hotel. We did a lot of sightseeing and eating that day and got back to our hotel close to midnight, but we got to sleep late the following morning. (Had we stayed on Millennium, we would have to get up early to disembark.) After our leisurely breakfast the following morning, we took the train to the Changi Airport for our flight home. We paid 5 SGD ($3.70) for two tickets and it took about 45 minutes to get there. The airport has several places to store your luggage so you can walk around JEWEL, Singapore’s newest nature-themed retail complex, and home to the world’s tallest indoor waterfall. (It’s free to enter but the attractions have fees.) There are a lot of restaurants here, but it’s cheaper to go to the basement for their Hawker-style dining. Just be prepared for the crowd (think Grand Central Station at rush hour!) SOME FINAL THOUGHTS: This SE Asia trip was rather expensive when you add the cruise, the flights, and the excursions. To minimize our costs, I only booked the transportation with Celebrity and did the sightseeing on our own. (This required a lot of research on our part.) I also booked our excursions when Celebrity was running a sale -- a total of 15-20% saving. Our stay at Hilton Millennium in Bangkok, and Conrad Centennial in Singapore were both free because we are Hilton Honors members and we used our points. We used public transportation wherever we could. It was not only cheap and efficient, but also a lot of fun to ride with the locals! All the cities we visited are safe and people are friendly, but do use your common sense and be aware of your surrounding. Have fun sightseeing but don’t miss your meeting time with your guide. It’s a long way back to the port by taxi. Be careful of where you eat and what you eat. If the place has a lot of people, chances are food there is fresher. Drink from bottled beverages. Bring a lot of wet towels and napkins because these commodities are lacking in many places we ate. (If the wet towel packets are on the table, ask if they are free; a lot of times they are not.) Lastly, I bought travel health insurance for both of us, which is good anywhere in the world (except Afghanistan and Yemen.) It covers doctor and hospital visit and medical evacuation and repatriation. It’s affordable – an extra expense to be sure, but a small price to pay for peace of mind. (I bought my insurance from Squaremouth.com and no, I don’t work for the company!) CONCLUSION: We’ve never been to SE Asia before and enjoyed each city for its culture and food. We loved the extra day’s stay in ports that allowed us more time to explore. Even when our flight home was delayed by 4.5 hours, it didn’t ruin our vacation. We arrived home a few days before Christmas and shared our AMAZING memories with our family and friends! Read Less
Sail Date December 2019
We expected a luxury holiday, we paid a fortune for this cruise and it really and truly wasn’t worth it. We had never been with celebrity before and wouldn’t consider them again. All the sales people want are your dollars, they sell a ... Read More
We expected a luxury holiday, we paid a fortune for this cruise and it really and truly wasn’t worth it. We had never been with celebrity before and wouldn’t consider them again. All the sales people want are your dollars, they sell a large range of mediocre diamonds, but nothing of any use on the actual store, for example no sun tan lotion, no indigestion tablets, no newspapers, no books, they do have books for hire in the library, but some bright spark has stuck stickers’ property of celebrity cruises’ over the spine of each one, I mean when you have paid nearly 6k for a cruise, it’s unlikely you are going to steal a £3.00 paperback. The outside seats were grubby and sticky (yuk) and the food was at best average. We ate in SAN Marco 4 times and sent our meals back twice, we ate in Blu but the portions while supposedly healthy, are tiny, you are left feeling hungry. The CustomerService staff we encountered were on the whole, not that bothered, one or two of them were great, but they were in the minority. If 8 was to sum up our cruise with Celebrity in a few words, I’d say go with someone else, no wow factor with this ship, more like a glorified ferry. There were People who seemed to enjoy it but they had cabins on the lower decks and paid a lot less than we did, it was a waste of money. Read Less
Sail Date December 2019
We booked this cruise due to its itinerary, price, and perks. With departure from Tokyo and overnight stops in Kobe, Taipei, and Hong Kong as well as a stop in Shanghai it was a great way to see Asia's major cities on one cruise. ... Read More
We booked this cruise due to its itinerary, price, and perks. With departure from Tokyo and overnight stops in Kobe, Taipei, and Hong Kong as well as a stop in Shanghai it was a great way to see Asia's major cities on one cruise. Also, having never cruised with Celebrity before it was a chance to experience what Celebrity promises to offer, "a premium cruise with outstanding service and taste culinary excellence, all while on board ships with stunning designs and luxurious accommodations." Before we even boarded, however, issues started to crop up with our booking that caused us to have concerns about Celebrity's standard of quality: 1. The two perks that we chose on booking were changed to some other options (twice) and had to be reinstated after calling my cruise agent 2.On the reinstatement of the perks, Celebrity would not use the discount price used to book shore excursions as date was passed expiry until intervention again by cruise agent. 3. The original itinerary with overnight stop in Taipei was revised to eliminate the overnight stop. Celebrity tried to sell this with corporate speak. "We’re always looking for ways to create the best possible vacation experience, so we've modified your itinerary with an additional port of call in Japan. Our schedule now allows us to visit Kochi, Japan". And oh, by the way we had to make a technical stop in Korea because you can't sail directly from China to Taiwan. Oops. We hope it doesn't inconvenience you. Whoopie...Although lovely, we didn't need to see another Japanese port (4 already) What that really did was wreck any plans to be able to see Taipei as the one day in Taipei is short and since Taipei is 1 hour away from the port, left only 4 hours instead of 1 1/2 days. 3. Celebrity sent out emails advising getting a Chinese visa unless a Shanghai tour was prebooked. This was erroneous as Shanghai had a 144-hour visa-free transit policy for over 3 years. With the technical stop in Korea, the cruise met all the requirements as it was in transit between 2 foreign countries. More on this later. Embarkation: Went fairly smooth as filling all preboarding information meant everything was ready at registration desk. However, there was confusion regarding visas as those with visas were directed to another line. That's when we overheard someone shouting that "the 144 hour policy" was not being accepted. We had booked a private tour ourselves and that raised a concern: are we now stuck on board? Stateroom: Renovation of the rooms was nicely done with large shower and glass door, which was nice. Lots of storage space and bed was high enough that suitcases can be slipped under. TV had limited selection of free movies and some TV channels. Main Dining Room: Major disappointment as menu was not inspiring and repetitive. Food choices were bland, relatively tasteless, and quality varied. Some days the salmon was cooked just right and the next overdone and dry. Same with the pasta. Seems like all the quality had been transferred to Specialty Dining and the masses given cafeteria food. Far from the "culinary excellence" that Celebrity was hyping. Our server was good but dining room appears understaffed as dinner took 2 hours from sitdown to dessert. Our server can be seen running around and was hard to flag down. Additional requests took 15 to 20 mins to be fulfilled. Oceanview Cafe: Lots of options but as in dining room, menu was repetitive and not inspiring, just dressed up differently. Had fish, pork, and chicken available to freshly grill, which was nice rather than sitting around under hot lamps drying out. Also there were stations for make your own pasta and stir-fry. For an Asian cruise, there weren't a lot of Asian options and what options there were, wasn't very good. Lack of fresh vegetables as broccoli, cauliflower, zucchini, carrots, corn were provided sporadically and most times were not available. Fresh uncut fruits like red/green apples, oranges, bananas were provided sporadically and what was provided was soon gone. Also appeared to be understaffed in Cafe as tables with dirty dishes were often not cleared for sometime. Entertainment: Boring lineup...few productions and too many vocalists. There were some wonderful acts such as the Taiko drummers and DuoSoleil but other nights filled with singers. They might be cheap to book and be great for lounges but for a large theatre stage?? What happened to the days when big productions filled the theatre...cruise lines have gone cheap. Shore Excursions: Ran pretty smoothly. Pricing was fair as not much more than what a private arrangement would cost. Easy to book with the Celebrity App as we were forced to book a Shanghai excursion after learning that the ship would not honor the 144-hour policy - not exactly the tour we wanted. Tickets delivered to stateroom by next day. Regarding the "144 hour policy", after hearing that the policy was not being accepted we went to Guest Relations to find out why. Their response after checking their backroom was that "it was due to government policy and only applied to those with airline flights" Informed them that this was nonsense as we had checked with our tour operator and they informed that based on our itinerary (with the Korean stop) that we were good to go. Had to email and cancel our private tour at last minute as we would not have been allowed off the ship. Was not happy to say the least. IT: No onboard screens anywhere on ship to access deck plans, menus, activities, etc. Celebrity wants you to install their Celebrity App on your device (free download). While onboard App also allows you to text other passengers that you can invite (free connection to ship wifi for this purpose, thumbs up for that option). However, there were glitches as some text messages weren't delivered and ship itinerary has errors such as showing Hiroshima as one of our port stop when it should have been Kagoshima. More quality issues. Disembarkation: went smoothly as ship pretty much cleared by 9:30AM. On the last day at sea Guest Relations offered a "Customer Satisfaction" future cruise booking credit in response to my complaint regarding their handling of the 144-hour policy. No explanation given and still unclear why they didn't honor it. Was it a Corporate issue regarding interpretation or ship procedure wanting to streamline processing passengers and not wanting complications? Unknown but leaves uncertainty for other future passengers in similar situation. Will we be book another cruise with Celebrity? With the future booking credit, we will give Celebrity one more chance. We are hoping they have upped their game on their other ships, otherwise, it would be our last as their level of quality and service on this cruise was a major disappointment. It does not come close to a level that matches that of other cruise lines we have sailed on, let alone "a premium cruise experience" that they promote. Read Less
Sail Date November 2019
Joined friends on a 14 day cruise. Sailed on this ship 16 years ago and recall better food, more food choices with longer hours. On this cruise the food choices and hours for food are more limited and the technology is essentially the ... Read More
Joined friends on a 14 day cruise. Sailed on this ship 16 years ago and recall better food, more food choices with longer hours. On this cruise the food choices and hours for food are more limited and the technology is essentially the same including very slow WiFi. Very frustrating pre-cruise on-line experience with obvious outdated IT systems with obvious priority on revenue and not on customer of today experience. The employees are very good at what they do and are very welcoming. Definitely Celebrity’s best asset and strongest suit. Activities are well organized and run smoothly. Celebrity’s lack of IT capability makes things like linking dinner reservations with friends or even making a speciality dining reservation a very manual and time intensive process. The bottom line is the traditional onboard experience is a good one.. but Celebrity hasn’t moved into the 21st century with their systems to accommodate today’s customers. This could be my last cruise with Celebrity until they improve their booking and pre-cruise and onboard planning experience. Read Less
Sail Date November 2019
We were attracted to this cruise because of the comprehensive itinerary that took us to Japan, Shanghai, Taiwan and Hong Kong in 14 days. We had sailed on the larger S class ships before, but found the smaller Millennium equally as ... Read More
We were attracted to this cruise because of the comprehensive itinerary that took us to Japan, Shanghai, Taiwan and Hong Kong in 14 days. We had sailed on the larger S class ships before, but found the smaller Millennium equally as good, not lacking anything except a specialty restaurant similar to Murano. The ship was in beautiful condition after its recent refurbishment. Our aft cabin had a huge balcony and the cabin itself was spacious. Our attendant Oliver, was perhaps the best we’ve had. There are plenty of quiet places on the ship to read or talk, a variety of bars ranging from the buzzy Martini Bar to the more sedate Cellarmasters or the in between Rendezvous. We varied our evening dining between the main dining room, specialty restaurants and the Oceanview buffet. The food in the main dining room was very good, the sommelier excellent and the staff very attentive. The only gripe is that the tables for two are much too close together. This was often awkward depending on who your neighbours were and a real turn off. The Tuscan Grill lacks the view of S class ships and the food whilst good, was not worth the surcharge. Le Petit Chef was great fun and very clever. Loved Cafe Bacio. Now we get to the Oceanview Cafe - although the food was good and there was a wide variety available, the behaviour of other guests turned this venue into a zoo at breakfast. Breakfast in the main dining room was an option for a more civilised meal. The Chinese visa issue was a big one for many guests, We opted to get a visa so had no problems leaving the ship in Shanghai. Chinese officials however denied entry to a number of passengers - even though technically they didn’t need a visa. Celebrity had sent confusing emails about this, but in the weeks before stressed the need for a visa. We complied and had an amazing day in Shanghai. We took one ship tour as it included free time, all other tours were organised via our roll call. Tours in Japan are not as easy to organise as in other parts of the world and are quite expensive. Distance from some ports is also an issue, so for some a ship tour may be best. The cruise director was one of the best we’ve had. We found the variety of shows in the main theatre very good. The drummers, acrobats, pianist and the male vocalist were standouts. Daytime entertainment on sea days was poor. Overall, Celebrity lived up to its reputation as a premium line in the mainstream market. Read Less
Sail Date November 2019
I chose this cruise based on the itinerary. This was my 32nd cruise not all with Celebrity. I like the size of the ship. Not too big that you get lost in the hoards. We were upgraded to Concierge class partly due to the prices falling ... Read More
I chose this cruise based on the itinerary. This was my 32nd cruise not all with Celebrity. I like the size of the ship. Not too big that you get lost in the hoards. We were upgraded to Concierge class partly due to the prices falling after we booked. If there was any negative to this cruise, it was the way in which Celebrity handled the Chinese Visa question. So much misinformation and non-communication on the part of the cruise line. From my research, all qualifying passengers could apply for a Visa-Free Transit permit. Celebrity declined to accept this. Rumors were flying that Celebrity may deny boarding in Yokohama if proper documentation was not shown. This did not happen. We were required to bring 3 copies of our passport which was taken at embarkation. These were used for China and Taiwan. The irony was that if you booked a Celebrity tour off the ship, no visa was required. That seemed pretty strange. We ended up booking a ship tour of Shanghai (against my better judgement) and it was very disappointing. Embarkation was very easy for Concierge class and went smoothly. There was a special lunch that was very nice. The Millenium had just gone through a refurb earlier in the year and was looking very fresh and well appointed. Our cabin was roomy enough. There was no large table making the room appear smaller. Lots of room to move. The bathroom was small but doable. I like the under counter lighting that served as a night light. Great idea. The food in the dining room was very good with lots of choice. Service was spotty at times but overall would rate good. Portion size was also good. Nice that shrimp cocktail and escargot were daily features. The entertainment was excellent and varied. The local Japanese geisha and drum performers were well received. Well done Celebrity. Activities were numerous and something there for just about everyone despite your taste. The bar staff at the Martini bar were entertaining and friendly. I am giving this cruise an overall rating of 5. The few negatives did not were present did not deserve a lesser rating. Read Less
Sail Date November 2019
Wanted to try a different ship. Usually go with a group of family and friends of 20 Money grab. Drinks package $59 plus 20% a day. We said No but waiters fairly insistent. One wIter argued that it was 20% OFF .. no such thing. Music ... Read More
Wanted to try a different ship. Usually go with a group of family and friends of 20 Money grab. Drinks package $59 plus 20% a day. We said No but waiters fairly insistent. One wIter argued that it was 20% OFF .. no such thing. Music Trivia very boring .. no fun at all. On P & O we laughed till our faces ached. Constellation staff shuffled us off as soon as possible because every afternoon ther were staff meetings. When we asked if we could have Music Trivia at anotger venue, we were told other activities were going on there. There most definitely weren't. At P &O if you weren't at Trivia at least 30 minutes before the start, you could not get a seat. On Constellation at the last Trivia, there were only 7 people there. Utterly biring. Partner and i read 3 books each .. so lacking of things to do. Couldn't get off the ship quick enough. Read Less
Sail Date November 2019
For the Suez Canal passage and other tour stops. The price was a great value as well. The tours really varied, it was either a great experience with the tour guide or not. The guides for the Celebrity arranged tours in Athens and ... Read More
For the Suez Canal passage and other tour stops. The price was a great value as well. The tours really varied, it was either a great experience with the tour guide or not. The guides for the Celebrity arranged tours in Athens and Petra were great. In Abu Dhabi, the guide was so scattered going through the mosque, the group basically took matters into our own hands to make the most of the outing. We knew where the bus was and what time to meet , so we just ventured on our own. I understand Celebrity isn't doing the Suez anymore but RCCL still is, so please be aware of the rip-off gift shop stop all the buses do on the way to Petra. While there I found a lacquered box and negotiated a fair price. While at the counter the sales person quickly bubble wrapped my purchase knowing it would travel by plane back home, so I likely would not unwrap it. Boy, did I learn my lesson. When I got back to the U.S. and AFTER I submitted my Celebrity review, I unwrapped the box and found my choice had been switched out for an inferior version that hadn't been fully lacquered. How am I so sure? Because I saw it, noticed the poor quality and looked for a better version of the same design, and took that one instead to the the register. I was approached by a staff member, who after some negotiation, took it from me, had a chat with I guess a manager, and then came back to the counter and very quickly wrapped it. I naively assumed it was because our bus needed to leave before the next wave of Celebrity guests on the next buses arrived. Supposedly it's repairable but what a downer. Celebrity should do a better job of what they recommend to its customers. Everything on board was as it should be except the buffet was below usual standards,but with so many days at sea it would be a challenge to execute the normal menus for a repositioning cruise. So perhaps Celebrity should alter its supplies amd menus accordingly. My cabin steward was very thoughtful. Many of the entertainers were on board for multiple days due to the number of sea days and they were so gracious and interactive with passengers away from the theater. Read Less
Sail Date November 2019
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