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1,510 Celebrity Alaska Cruise Reviews

This was our 6th cruise, second on X and First on a Millenium Class Ship. Everything on this cruise was better than expected, including the superb weather. We loved the ship, the crew, the food and the entertainment. We booked another ... Read More
This was our 6th cruise, second on X and First on a Millenium Class Ship. Everything on this cruise was better than expected, including the superb weather. We loved the ship, the crew, the food and the entertainment. We booked another cruise while on board. The ship as mentioned in other reviews is not new; however it is very well maintained and nothing in relation of the ship's age impacted negatively our cruise experience. Embarkation was a breeze (15 minutes for security, 15 minutes for customs and 10 minutes for boarding.) Disembarkation and embarkation was smooth at every port of call except Ketchikan where a small delay occurred: it took 10-15 minutes. Final Debarkation in Vancouver using the self-assist process went extremely well. We were on the street, passed customs with our luggage in 15 minutes. This was our fastest debarkation process so far! Cabin 9057: Aquaclass. Very similar to the veranda cabin we had on Solstice. Very clean, well maintained. Loved the balcony with the large overhang protecting against rain and wind. No issue with noise from the deck above. The multijets shower was impressive. Plenty of storage space. Demineralized water and extension cord for my wife's CPAP were already in our cabin upon arrival. Bravo and thank-you to Racquel, who took good care of us in a very discrete yet efficient fashion! Food: Service at the BLU restaurant was attentive, efficient, personalized. Fantastic Experience! Bravos to Olgica, Carlos, Everson, Miller, Rina, Vivie, Jonathan! Bravo also to our sommelier Fernando, who really did a good job at enhancing our dinner experience and taught a nice wine/food pairing seminar. Fun and instructive! We ate most dinners and breakfast in Blu. Did not try specialty restaurants on this cruise. The food in BLU was excellent! We loved every meal, in particular, lobster night. Now that we are ashore, we already miss Blu. Food in the Main Dining Room for lunch was good to excellent as well. We really had no issues there, however, we did not use it very often. (twice I believe). Food at the Oceanview Cafe was good. I loved the pasta bar. However, finding a table at that OVC can be tricky at times. Cafe Al Bacio, and Mast Grill Bar all obtain good to excellent mark as well. Entertainment and activities: Luigi (Cruise director) and his staff did an excellent job. The production shows were well done and entertaining. We really enjoyed them, even more that last year's shows on Solstice. We went to all the late night shows except on the first night, due to travel fatigue. Games such as trivia, True or False, Minute to win it, Paper Airplane competition, Silent Disco and music throughout the ship kept us entertained and pleased. This was in addition to whale and nature watching! Captain and crew did a magnificent job in bringing the ship so close to Hubbard Glacier and by doing a 360 degree turn so that all staterooms with a view could take a look at this magnificent glacier. It was a unique and phenomenal experience! Service/employees at Guest Relation, Shore Excursion and Future Cruise were helpful and efficient! Ports: We took Celebrity Excursions for each of the port of calls: Icy Strait Point: We had a fabulous time. Weather was beautiful. Humpback whales were present in port wot welcome our ship! During the Rain Forest walk\Whale watching excursion, we saw bald eagles, a pacific coastal brown bear, a spirit bear, a deer and lastly more whales. Including one humpback whale who put on a show for us, by breaching three times and then swimming on its side to show all her fins. We will not forget this fabulous day! Juneau: Rain forest walk to Mendenhall Glacier and another whale watching tour. The walk was beautiful, and observing a mother black bear in the trees with her baby cubs swinging at the top of other threes a bit further, made our day! The arrival in front of Mendenhall Glacier was impressive. Wow! Ketchikan: Another rain forest walk. This was not a bad tour, but the visit at Betton Island did not reveal any of the fauna we had hoped to see. This said, was saw during the boat ride, a very large eagle nest with two beautiful bald eagles supervising the situation. The trees and flora at Betton Island were quite impressive though. All and all, we experienced a fabulous cruise and enjoyed every moment! It is an experience we will remember. I would recommend this cruise and Infinity without hesitation! (Just beware, by all accounts we were extremely lucky on this cruise regarding weather: we had very few rain showers and short ones only which contributed to our unique experience.) Fitness and Spa: We tried the gym one (it was a bit crowded and difficult to find an apparel, but we were able to do our workout) and we also tried the Persian Gardens once. The view from the "inside" Persian Gardens on Infinity was not as nice as the view from the same room on Solstice which was spectacular. This said, were were able to try all the rooms and really enjoyed the experience. Thank you very much Celebrity and in particular, to all the crew of Celebrity Infinity! Read Less
Sail Date June 2018
We had a couple of nights in Vancouver before and several more after our cruise which helped break up the trip and allow us to see the sights. A great place to visit. Lots going on. The cruise let us wind down and relax, joining in ... Read More
We had a couple of nights in Vancouver before and several more after our cruise which helped break up the trip and allow us to see the sights. A great place to visit. Lots going on. The cruise let us wind down and relax, joining in activities as we wanted. The naturalist, Milos, was quite inspiring but informative in his talks and always amusing. All staff were unfailingly welcoming and chatty, expressing an interest in your day and offering their own suggestions. The food was always of the highest quality, even in the enormous self service Ocean View restaurant with a great variety of cuisines. We also ate in the more formal atmosphere of the Trellis restaurant which was also delightful invoking an air of a grand restaurant. There were many activities and shows and my advice, as a first time cruiser, would be to note what interested you from the daily program and get involved, or not, because the entertainment was extremely good. But there are so many lounges, bars and cafes around the boat that there was always somewhere to rest quietly if you wanted. We visited Icy Strait Point and loved the involvement with the local community. Ketchikan and Juneau were old style fishing towns with plenty to interest. Visit the Red Dog Saloon for a great atmosphere and fun. We didn't go whale watching but had many sightings while at sea from the Constellation Lounge. We were blessed with clear skies and smooth waters through the week and had an awesome time close to the glacier as the captain positioned us as close as he could. Couldn't have had a better view. Read Less
Sail Date June 2018
Took our Kids and Grandkids on the Celebrity Infinity for a one week cruise to Alaska. Entire cruise was great with wonderful service not only by our Cabin Steward, but also in the Restaurant where the Waiter & Bus Boy were very ... Read More
Took our Kids and Grandkids on the Celebrity Infinity for a one week cruise to Alaska. Entire cruise was great with wonderful service not only by our Cabin Steward, but also in the Restaurant where the Waiter & Bus Boy were very attentive without being on top of you. They did an outstanding job in recommending the best dishes to have each night. Also had dinner in the new specialty restaurant "Qusine" "La Petite Chef". Something you ought to try at least once. Only negative is that dinner is served at 6:00 & 8:30 and everyone needs to be on time for the show to begin. There was one table that arrived around ten minutes late which delayed everyone starting their meal. Make sure to have your camera ready to record the event. The entertainment on-board was excellent with a special mention of Jesse Hamilton Jr. who did both an evening and matinee show. The Production Shows with the Singers and Dancers was most entertaining. Read Less
Sail Date June 2018
We chose this cruise because of the itinerary. Embarkation and disembarkation went smoothly. The sights were breathtaking especially the Hubbard Glacier. The excursions in Juneau (whale watching and Mendenhall Glacier), Skagway ... Read More
We chose this cruise because of the itinerary. Embarkation and disembarkation went smoothly. The sights were breathtaking especially the Hubbard Glacier. The excursions in Juneau (whale watching and Mendenhall Glacier), Skagway (railway) and Ketchikan (lumberjack show) were great. Saw many whales and eagles. The ship staff were friendly and very accommodating. Steve, the cruise director was so down to earth. Eko, our room steward always greeted us with a smile and a pleasant chat. The food at the Tuscan Grill and Qsine were delicious. The food in the main dining room was okay. There were enough choices to satisfy everyone. We were very satisfied eating breakfast and lunch at the buffet. We visited Cafe Bacio daily for our cappuccino fix. The entertainment was top notch. We thoroughly enjoyed the guest comedians singers. The Millennium singers and dancers were the best we have ever had on a cruise. Standing ovation for all their productions. Overall a great vacation! Read Less
Sail Date June 2018
It was my first cruise to Alaska and the first cruise with this company. In total, I had 18 cruises with different companies. The ship is not new, but the state of the ship is not bad. I liked the route. The ship remains in the ... Read More
It was my first cruise to Alaska and the first cruise with this company. In total, I had 18 cruises with different companies. The ship is not new, but the state of the ship is not bad. I liked the route. The ship remains in the mountains in a convenient location. After cruising with HAL, I was a little disappointed in the assortment of products. There were few delicacies. But I could always find something tasty. I liked the grill in the buffet. Meat and fish were very tasty. There was no problem eating at what time would I not have returned to the ship after the excursion. The staff was very friendly and everyone tried to help. But the waiters at the restaurant served for a long time. Probably, the number of waiters is not enough for so many visitors. I expected more from the service of this company. But in general, I liked the cruise. Perhaps I will go on a cruise with this company yet. Read Less
Sail Date June 2018
Been to Alaska before but wanted to add on the Land portion.Fairbanks and Denali..Great Excursions and Tour Guide for the land portion.....Hotels were OK and shows (optional) was good....Salmon bake and show (that was cheesy)..In Denali ... Read More
Been to Alaska before but wanted to add on the Land portion.Fairbanks and Denali..Great Excursions and Tour Guide for the land portion.....Hotels were OK and shows (optional) was good....Salmon bake and show (that was cheesy)..In Denali went on tour of the park..Saw a lot of wildlife..Caribou, Moose, Bears, Beaver, Eagles , Hairs ..Scenery fantastic Didnt go on any excursions in ports this time..Been there done that.BUT last time...went of Train excursions and Helicopter ride to glacier..should consider doing ...Food was excellent in Blu..Love escargot and onion soup....and the staff always delivered ......Ship was always clean ..cabins and in public places....Most of the entertainment was good but the comedian singer, impersonator was excellent Embarkation and Disembarkation went smoothly..Great crew The only complaint I have was with the Quisine Rest..(which was eventually overcome)...We reserved this rest 6 months ago since I have been on another Celebrity ship and loved the asian fusion food..But that night we went they changed the menu to Indian food...which we didnt want....the manger changed the reservation for the next night BUT in the future you should communicate the change to the guests before hand Read Less
Sail Date June 2018
We ticked off a bucket list item with this cruise and the preceding land tour of Alaska. We have sailed before with Celebrity and had a fantastic time and this cruise was exactly the same. We boarded the ship after an exceptionally smooth ... Read More
We ticked off a bucket list item with this cruise and the preceding land tour of Alaska. We have sailed before with Celebrity and had a fantastic time and this cruise was exactly the same. We boarded the ship after an exceptionally smooth embarkation and we settled in quickly. The ship is in surprisingly good shape and very comfortable. The quality of food in the main dining area was top notch. The service from all staff - cabin, dining room, bars etc. was outstanding. The itinerary was great with all ports (although small) having interesting excursions and activities and plenty of time to explore. The Hubbard Glacier was a real experience and the captain positioned the ship in fairly close. We even had humpback whales bubble feeding next to the boat in port at Icy Strait. The entertainment was great except for one of the acts, so the rating dropped a little, but overall it was still really good. Our overall cruise experience was excellent and we are now planning the next one. Read Less
Sail Date June 2018
This cruise was part of a self drive holiday in Canada. Ended in Vancouver to board the ship. We had previously sailed with celebrity many years ago when we were new to cruising. At that time we thought it was on par with our main goto ... Read More
This cruise was part of a self drive holiday in Canada. Ended in Vancouver to board the ship. We had previously sailed with celebrity many years ago when we were new to cruising. At that time we thought it was on par with our main goto cruiseline P&O. We had read some very negative reports about this ship, but we always go with an open mind. After a pleasant walk from our lovely hotel(lHermatage on Richard Street) we arrived to large queues at Canada Place cruise centre. It did not take that long until we were through immigration and onto the ship. It helped being Concierge Class. We were directed to the Trellis dining room for a very pleasant lunch. We tried out our classic drink package, which was more than adaquate for our needs. Cabins were ready about 2pm, ours was very comfortable, plenty of storage, good sized shower. Arthur our excellent cabin steward introduced himself, offered us the use of a kettle, which we did not bother with. He was exemplary throughout the cruise. After a bit disjointed muster, we explored the ship. Really lovely, very comfortable loungers on deck, spa area with “healthy food” cafe. Very nice theatre. We were feedom dining, no need to book, saw the first show at 7 pm then made our way to restaurant. Always had a table for two, though they were close together. Always around the same area so had regular waiters, again a credit to the company. Food was great, you could have as much as you wanted, the green beans seem to be constant across cruiselines! The buffet had lots of different stations, but never had a pleasant experience as it was always so busy. The food offered was good, usually had breakfast, but we usually went down to spa cafe for lunch,which was quieter, though a limited menu, the toasties were fresh made, salads tasty. What we saw in the way of shows were very good, American comedians, one excellent the other not to our taste. Excellent house band. Lots of the usual to cruiselines art auctions, jewellery auctions, etc. The scenery was what we went for and did not disappoint. The Hubbard glacier were the captain just let the ship move round so we all had a view was beyond expectations. The helicopter deck was opened for guests to have a good view. We just found a quiet area round the deck which we had to ourselves. Disembarkation was fine, we had an evening flight, left our luggage at the luggage place in the cruise centre, good price. Now for some wee negatives, the constant sell of the specially restaurants also to upgrade to a premium drinks package. The cruise director was a bit over the top, though I’m sure he’s was loved by others. The entertainment that was held either side of the grand staircase, not a good venue. Expensive excursions, we did our own for a fraction of the price. We could go on, but We are sure you are all bored by now! At the start of this we mentioned our usual cruiseline ( though we have been with several others) . This time we really saw a difference in the two companies, have to admit that Celebrity have the edge. But they do cost a fair bit more. Would travel with the, again if the destination and price was right. Read Less
Sail Date May 2018
We chose the Celebrity Millennium because of the route it took from Vancouver to Seward North bound through Alaska. I am so glad we did!! We chose to go the way of Concierge Class. Not really sure it was worth the extra money, but we ... Read More
We chose the Celebrity Millennium because of the route it took from Vancouver to Seward North bound through Alaska. I am so glad we did!! We chose to go the way of Concierge Class. Not really sure it was worth the extra money, but we did get special treatment at dinner and a special viewing of the Hubbard Glacier on the very front of the ship. Our dining experience was amazing. If you can get at Gaynor, Nelson, Alvert, and Rodka table, do it!! They were fun, prompt, helpful in making great choices and checked on our table just the right amount. The food was to die for every single night. One night we did opt to go the Tuscan Grill and all I can say is WOW!! Great food and totally worth the extra money. Our cabin was kept wonderfully stocked and clean by Gusti and the view from 7196 was amazing. I would choose celebrity again in heartbeat. The Millennium Singers and Dancers were very, very talented and fun. Every show on the ship was well worth seeing. Pande took care of our drink orders and was so much fun. No complaints here!! Read Less
Sail Date May 2018
Knowing nothing about specific cruise lines, I chose the one that AAA was offering. We felt like we hit the jackpot. The ship was beautiful, the food was fabulous and I can't imagine a better crew taking care of our every need. The ... Read More
Knowing nothing about specific cruise lines, I chose the one that AAA was offering. We felt like we hit the jackpot. The ship was beautiful, the food was fabulous and I can't imagine a better crew taking care of our every need. The entertainment was excellent and there was always a long list of activities for the day. I used the gym several times and it was modern, clean and the view was to die for. The highlight of the cruise was the Captain (Tazos). He was kind and oh so funny. Since we heard from him many times over the course of the cruise, it was great that he made it so enjoyable. Even when we had a couple that didn't return from their excursion and a passenger that had to be airlifted off the ship, he showed real concern and compassion. My friend and I had such a wonderful time, we tried to figure out a way to hide and sail on the next cruise. Read Less
Sail Date May 2018
Family cruise ( nine adults) two years in the planning. Alaska was a bucket list for us and we carefully selected excursions that fit our family. We were so happy with the intenerary, the ship itself, and the options offered. It was a ... Read More
Family cruise ( nine adults) two years in the planning. Alaska was a bucket list for us and we carefully selected excursions that fit our family. We were so happy with the intenerary, the ship itself, and the options offered. It was a wonderful experience for us all and we would definitely rebook with Celebrity again. One family member had special dietary needs that were well managed and he was thrilled with the options. The balcony rooms for several in our group were beyond breathtaking and added immeasurably to sea days. Our ships captain was entertaining and engaging. The crew made the Fjord section very special by coming very close to the glacier and turning the boat in a 360 circle so that all sides of the ship got a great view. Weather was favorable for us and the ability to spend time together in the various eating areas as a group and then retreat to cabin time made the choice for a large family trip the absolute perfect one. Highly recommend this cruise line and Alaska as a choice! Read Less
Sail Date May 2018
This was a delayed honeymoon cruise for us. We went with Celebrity as we have wanted to try this cruise line and felt Alaska would be the best place to do that. We wanted an aft balcony cabin for the views of both sides of the ship, and ... Read More
This was a delayed honeymoon cruise for us. We went with Celebrity as we have wanted to try this cruise line and felt Alaska would be the best place to do that. We wanted an aft balcony cabin for the views of both sides of the ship, and went with the S2 suite as it best suited our needs. We planned to enjoy all the dining opportunities offered, but ended up eating in the Luminae almost every meal. It offered the such amazing service, incredible food, beautiful views out the windows, it never seemed crowded, and it was a very comfortable setting. The staff really made us feel as if we owned the place the way we were treated! It couldn't have been better! The cabin steward and butler were both great and saw to every need we had, as did the concierge via Michael's Lounge. The ship was beautifully decorated! The muster drill was inside for us in the restaurant Blu. The Cafe el Bacio became a daily stop for us with exceptional espresso, cappuccino and desserts.We very much enjoyed the smoke-free casino, along with the wonderful shops on board. The silent disco was a blast to watch, as was the hot glass show. The Captain, Yannis Berdos, was absolutely hilarious; what a delight it was to hear his announcements! The star of the cruise however was the Sawyer Glacier! The view from the helipad and even from our balcony was breath-taking. It's something we'll never forget! This had planned to be out one trip to Alaska, but after this experience and on this ship, we were ready to go again before we stepped off the ship. I'm sure we'll be back, and Celebrity Solstice is the way to go!! Read Less
Sail Date May 2018
Quite simply, saw the advert for the cruise. Western Canada and Alaska were always destinations we hoped to visit. Spent 3 days in Vancouver pre cruise and 2 days in Seattle post cruise. The cruise was amazing. Celebrity Solstice is a ... Read More
Quite simply, saw the advert for the cruise. Western Canada and Alaska were always destinations we hoped to visit. Spent 3 days in Vancouver pre cruise and 2 days in Seattle post cruise. The cruise was amazing. Celebrity Solstice is a beautiful ship. We travelled with family and had balcony cabins on each side of the ship. Our cabin was well looked after by Mathius, cabin attendant. The food in the main restaurant was very good, so we did not visit any of the speciality restaurants. Captain Tasos and 2nd in command Nigel were very friendly and entertaining. They and their team looked after us well as we travelled very safely and saw amazing scenery. Especially appreciated Captain Tasos performing "doughnuts" at the glacier, while we waited and watched patiently for the "calving". We attended a Lumberjack show in Ketchican, took a seaplane trip over the glaciers in Juneau, whale watched in Victoria. The only disappointing trip was the White Pass Railway trip - we only managed to get 1/3 of the way up the mountain when the train broke down. Waited on the train on the side of the mountain for over an hour, and eventually they sent another engine up to bring us back down again. This was one trip we had heard so much about and were all looking forward to. We had a wonderful holiday, did some great trips, saw some amazing scenery, brown bears, eagles, whales and porpoises - definitely a trip to put on your "bucket list". Read Less
Sail Date May 2018
Alaska was the reason for choosing this cruise. The itinerary is the principal reason for us to include cruising amongst our holidays. All the staff we encountered were friendly and helpful. The ship was run very smoothly by an amazing ... Read More
Alaska was the reason for choosing this cruise. The itinerary is the principal reason for us to include cruising amongst our holidays. All the staff we encountered were friendly and helpful. The ship was run very smoothly by an amazing master, Captain Tasos. He spoke brilliant English (not always the case on Celebrity ships) and was very funny. He gave a talk about the building of Solstice with which he was closely involved. It was the best thing I have ever been to in any ship’s theatre on any cruise. It was so interesting and very amusing. It lasted two hours and I think he would have liked to go on for even longer and I wish he had! The standing ovation was well deserved. We used Blu restaurant which was excellent and was well organised by the delightful Olga. We enjoyed the food and the happy service. On the occasions we used the buffet we were very happy with the experience. Entertainment was the one aspect of the cruise which we thought could have been a lot better, although this is inevitably a somewhat subjective opinion. The Cruise Director, Liam, lacked charisma and wasn’t particularly visible around the ship. Others we have encountered on Celebrity ships have been much better eg Rich, Maarten and Alejandro. We like the bands on ships. The Shakers were excellent but were rather sparsely used. The scheduling of their appearances left a lot to be desired. There were times when the various lounges were silent. Their energy would have helped. Groove ? (Sorry, I can’t remember their exact name) had wonderful musicians but were let down by a rather average girl singer. Pity. We didn’t use any of the Celebrity tours but made our own arrangements. In conclusion, a lovely cruise with most aspects beyond criticism. Read Less
Sail Date May 2018
Alaskan culture, wilderness and wildlife (sans mosquitoes) the early May 10-18 Celebrity Millennium was ideal. Quick Embarkation Hint: Print XPRESS PASS. Upgraded one drink pkg. to Premium. First night, specialty dining discounted Qsine ... Read More
Alaskan culture, wilderness and wildlife (sans mosquitoes) the early May 10-18 Celebrity Millennium was ideal. Quick Embarkation Hint: Print XPRESS PASS. Upgraded one drink pkg. to Premium. First night, specialty dining discounted Qsine eclectic, international food mash-up. Dined other evenings in Blu, spa inspired dining room for Aqua class lovely w/ outstanding service. Hint: Any item on Metropolitan menu can be ordered in Blu. Entertainment: Broadway show great and we especially enjoyed Presto Strings and Danilo Gomes guitarist. For some unexpected frivolity... Silent Disco. The Solarium Spa heat followed by tropical showers. Hint: Work out before using the spa. Saw a whale pod from the sauna in the women's dressing room on our day at sea; spectacular. Ports: Some Hightlights- Ketchikan - took a taxi $14 to Saxman Native Village $5 pp entrance fee = map and explanation of totems; enjoyed the carving shed, rain forest and gift shop with good local artisans works. Sitka: Cruise buses into town, visited St. Michael's Cathedral the Russian Orthodox church. Sitka Tribal Tours $30 pp included entrance to both the Fortress of the Bear and the Raptor Center. Both were informative and gave us our first glance at wildlife. We'd see both bears and eagles in the wild later. Icy Strait/Hoonah: We saw whales bubble feeding on our walk in Icy Strait and joined in Tlingit dancing at the cultural show. Juneau: Took "blue bus" to Mendenhall Glacier Park runs every 1/2 hour so we could take our time to hike. Educational, evocative and exceptional experience. Skagway: local SMART bus $5 pp all day pass out to the Skagway Museum and took a leisurely walk back to port to look, shop and wonder of the mountains. Hubbard Glacier: The crowning glory was the morning in the Yakutat Bay taking in the Hubbard Glacier first-hand. Seeing the striations of white, grey, crystal clear and glacial blue ice was one of those once in a lifetime events. We saw the monstrous ice glistening and calving. Read Less
Sail Date May 2018
Back in 2010 we cruised to Alaska on the Celebrity Millenium, we loved it so much we wanted to go back, we did and we loved it all over again! The Infinity is just like the Millenium, while they may be older ships they are clean and well ... Read More
Back in 2010 we cruised to Alaska on the Celebrity Millenium, we loved it so much we wanted to go back, we did and we loved it all over again! The Infinity is just like the Millenium, while they may be older ships they are clean and well taken care of, every one of the crew we came in contact with was always smiling and saying hello, the crew was wonderful! The ports were very nice as well as the excursions kayaking, fishing & a helicopter ride to the Mendenhall Glacier and a guided walk on the glacier. We had a balcony cabin, that was extremely clean and well stocked. Embarkation was a longer process this time than it was back in 2010 I thought I'd never get on the ship! Disembarkation was well organized and speedy. We always went to the Rendezvous lounge and they had all different kinds of entertainment. This is the first time we had the Select seating and it worked out better than the assigned seating. Being a vegetarian I always had enough choices and the food was excellent. Read Less
Sail Date September 2017
Celebrity Cruise ship was highly recommended by our travel agent and we are so glad we took the advice. From the minute we stepped on board to experience our first ever cruise we had nothing but amazing service, food and entertainment to ... Read More
Celebrity Cruise ship was highly recommended by our travel agent and we are so glad we took the advice. From the minute we stepped on board to experience our first ever cruise we had nothing but amazing service, food and entertainment to enjoy. We booked a balcony room because that is how we really wanted to experience Alaska. The room was mid ship to help alleviate sea sickness which was an issue for half a day when we were in open water. We never saw an unhappy face on any staff member on the ship which really made our vacation a great experience. There are no words to express how amazing all our dining experiences were from breakfast delivered to our room, eating in the dining room or the cafeteria to lunch and dinner. We never felt the need to eat at one of the added restaurant options you had to pay for. Entertainment was 5 Star every night and we never missed a show. We enjoyed the shopping on board, the amazing massage at the spa, the cafe for a slice of cheesecake and coffee, High Tea served everyday between 3-4 and all the endless options to keep you entertained on board the ship. Ports along the way are geared for cruise ships and lots of shopping so to really experience Alaska we choice excursions that took you away from the port. We did not book our excursions through Celebrity which saved us some money and there were no issues with not making it back to the ship on time as these companies are all working with incoming ships and their departure times. To sum up our experience I would not hesitate to recommend Celebrity for seeing Alaska! Read Less
Sail Date September 2017
My husband and I had been on many Caribbean cruises and enjoyed them all, but had never been to Alaska. Being in Texas, we were tired of the heat and wanted to cooler temperatures. We'd never been to Seattle, either, so we went a ... Read More
My husband and I had been on many Caribbean cruises and enjoyed them all, but had never been to Alaska. Being in Texas, we were tired of the heat and wanted to cooler temperatures. We'd never been to Seattle, either, so we went a couple of days before the cruise to get to know the city. My husband found the perfect airbnb spot, right near Post Alley at the Pike Place Market. However, being from Texas and not knowing that most apartments did not have air conditioning, we found it out the hard way. It didn't help that Seattle was in the middle of a heatwave when we were there. We ended up finding a wonderful boutique hotel in downtown Seattle (the Kimpton Palladian) that was in the perfect spot and had that luxurious air conditioning that we were so craving. We explored Pike Place Market, took a Savor Seattle food tasting tour through it, and had some fabulous seafood! We were going to go on an airplane ride to view Mt. Ranier but the view was diminished by the haze and smoke of the fires burning in the surrounding states. We took an Uber to Pier 91 and got there at about 11:45. Since we were in AquaClass, we had an abbreviated wait for embarkation. The pier was crowded, but not overly crowded. Our cabin wasn't ready until 1:30, so we went to the Oceanview Cafe to eat. The food was good, and the layout with all of the food stations was a nice setup. Our cabin was quite spacious and worth the upgraded price. We got two bottles of water each day, a bottle of champaign, fresh fruit, and delicious tea in our cabin each day. The shower had a large head and body "jets" to surround you as you showered. I will admit, though, that it took a while to figure out how to regular the water temperature. It went from cold to scalding in no time! In looking more at the perks of AquaClass as listed on the Celebrity website, I realize that we didn't get a pillow menu, and I didn't need a personal spa concierge. One of the perks is access to the Persian Gardens, which are heated stone lounges that you lie on. I was a little turned off by the fact that no one really explained what to do or to wear once you got into the room where they were. I was handed a card at the spa desk in exchange for my SeaPass card. I went to the women's locker room to put my stuff away. I was wearing gym clothes as I was going to work out afterwards so I didn't know if I should strip down and just wear the robe or what. I'm glad I kept my gym clothes on, as apparently the Gardens are unisex, as I found swimsuit-clad men and women resting on the loungers. I was overdressed but oh well. We spent dinner throughout the week in both the main dining room (MDR) and Blu, the speciality restaurant for AquaClass cabins. I went to Blu for breakfast each morning and loved everything I ate. I am a coffee snob (I like it strong) but found that Blu's coffee was quite to my liking (unlike the coffee in the Oceanview Cafe). Our first stop was Ketchikan and we took a flightseeing tour of the Misty Fjords through Tacquan Air. Our pilot was quiet but informative and the scenery was breathtaking. We were blessed with good weather until the end of the flight when it started raining. We then shopped in the downtown area, ate at Dwyer's Crab and Fish Company Restaurant where we had some delicious Dungeness Crab corn bisque and I had an Alaskan Brewery Summer Ale. We also went to the Asylum, a local pub, where I got another one. In Juneau, we were blessed to be able to go whale-watching and see the Mendenhall Glacier through Juneau Tours. Olivia, Mark, and Steve were gracious and knowledgeable hosts, and the heated inside cabin was very inviting, especially after the rain we met while at the Mendenhall Glacier park. We saw a number of whales and took some great pictures. We stopped off at Alaska Fish & Chips Company at the Flight Deck, and enjoyed fish & chips, smoked salmon chowder, and of course, an Alaskan Summer Ale. All were delicious. We did a little bit more shopping and returned to the ship. In Skagway, we took a helicopter ride through Temsco Air to a glacier where we were able to spend about 45 minutes on its majestic beauty. The ride was awesome as the scenery was exquisite, the pilot safe and informative, and our glacier guides knowledgeable and friendly. I loved every minute of it. We then went back to pier to catch our second tour -- dog mushing! We spent about 3.5 hours on the tour, with the bus ride out to & from the camp, over some beautiful scenery, the dog mushing through the forest, and time spent holding the puppies. We had such a great time! Just a note at the pier: because of a recent mudslide, we weren't able to just walk off the ship. We had to take tenders (which turned out to be the ship's lifeboats) to the pier. Not a complaint; just something to note & plan for. The last tender left at 5:15 p.m. and we had to scramble to get to it. I was disappointed to not be able to get a drink at a local pub. Our last stop was Victoria, British Columbia. We got there at about 5:30 p.m. and didn't have to be back on the ship until 11:30 p.m. You can take a $10 shuttle (roundtrip) to downtown if you just want to walk around the city. We didn't plan any shore excursions, which was a good thing, as I had caught a cold the day before. We found a pharmacy to get some cold medicine, and then ate at an Irish pub with good beer and even better tasting beer & cheddar cheese soup--I needed it for my sore throat! As far as the entertainment on the ship went, we went to only one show--there was a Beatles tribute show called A Hard Day's Night. The band was wonderful and we thoroughly enjoyed it! We spent every night except for the last one (since I was sick) at the craps table at the casino. I realized about midway into the cruise that the casino wasn't smoky at all--a fact that I truly appreciated, as cigarette smoke gives me a headache. The ship had certain areas on the port side for smokers--I did my best to avoid them. This was our first cruise with Celebrity. We've done one with Carnival and around six with Royal Caribbean. The service and food were on par with Royal Caribbean (which is good), but I have to say that the Solstice itself seems to be a more upscale ship. The decor was gorgeous--understated and elegant in its colors and lines. Blu was exquisitely decorated, even down to the table settings. Random things: my husband got the Internet package and felt that the connection speed was very slow & unreliable. It didn't seem to extend throughout the ship. I toyed with the idea of getting a beverage package (for alcoholic drinks) but couldn't really justify the cost as I don't drink enough to make it worth it. The cool thing is that one of the bars had 2 for 1 Heineken draft every day at 5:00. They showed movies on a big screen on the lawn each day, which was nice. On past cruises, we'd always chosen to do the self-assisted disembarkation. We had a 12:01 p.m. flight out of SeaTac, so we decided to purchase an airport transfer through Celebrity. In doing so, we did the whole "put your suitcases out for pickup by 10 PM the night before thing". It was nice to not have to steer four suitcases around in a large ship with a limited number of elevators surrounded by people doing the same thing. It was easy to find our suitcases after we disembarked. Going through customs was the quickest I'd ever gone through and we were in the parking lot in less than 20 minutes after we'd first walked out of the Solstice theater, our meeting place for waiting for our number to be called to disembark. The transfer to the airport was done in a coach bus driven by a gentleman who told us jokes and stories as he drove us to the airport. We got there in plenty of time (I prefer to get to the airport sooner rather than later), so I was happy. We loved this cruise so much that we took advantage of the perks we'd get for putting a deposit down on a future cruise. We booked the same cruise, even the same cabin, for next September, knowing that we could adjust the dates or choose a different itinerary. Read Less
Sail Date September 2017
We arrived in Seattle on Thursday and met our traveling companions for dinner at The fisherman's. we highly recommend the Smoked Salmon Fettuccini. We have eaten there many times and its a must stop ant time we are in the Seattle ... Read More
We arrived in Seattle on Thursday and met our traveling companions for dinner at The fisherman's. we highly recommend the Smoked Salmon Fettuccini. We have eaten there many times and its a must stop ant time we are in the Seattle area. I'm not sure what the fuss is regarding this cruise and the ship????? We had a great time. Embarkation was great, the ship is clean and well kept. Always someone cleaning and offering help. I cant think of a single time when I did not see someone doing some form of maintenance inside and out, all while making sure they don't inconvenience anyone. I'm an early riser to say the least and even when I was up at 3:30 in the AM there were people getting everything clean and ready for their guests. Our cabin was the largest one we have ever had and our steward kept it in tip top shape at all times. We asked him to keep ice available for us and the only time there wasn't fresh ice was first thing in the morning after we awoke. Go figure. The food was at least good and often great. Both in the Oceanview and the MDR. My wife has some mobility issues and there was always someone to help her with any assistance she might require. Always with a pleasant and professional attitude. Brent and Miss Amanda were awesome. The reason we chose this cruise was for the itinerary but we were very happy when we discovered they would be on the ship for this trip.They did not disappoint. The other shows were good and there were more than enough activities to keep someone as busy as they want to be. The solarium was great and we spent a fair amount of time there. The service was always great no matter where we went on the ship. Everyone was very helpful. efficient but not rushed. The ports and excursions were as expected (this was our fourth trip to Alaska). The only disappointment was the 5 Glacier Float Plane ride out of Juneau. Our plane had minor mechanical issues and we went able to go. The operators and Celebrity we very apologetic and the refund was handled before we returned to the ship. Chalked it up to stuff happens. We went to the Gold River Salmon Bake it was awesome. Took the train ride in Skagway, I highly recommend it. Disembarkation was seamless and fast. We used the luggage valet service and just walked off the ship, into a cab and off to Pikes Place Market. While I doubt we will return to Alaska again I would heartily recommend it and Celebrity and Solstice. This was our second trip with Celebrity and both were great. Read Less
Sail Date September 2017
Our first cruise, to see the wild life in Alaska was on our bucket list. We were not so sure about cruising being in close confines with lots of people for a week. However, we needn't have worried! We met many lovely people and ... Read More
Our first cruise, to see the wild life in Alaska was on our bucket list. We were not so sure about cruising being in close confines with lots of people for a week. However, we needn't have worried! We met many lovely people and enjoyed conversing but there was also plenty of space and varieties of venues to share together. One favourite was the Constellation Lounge, great for wildlife spotting - saw turtle, porpoise, dolphins and humpback whales. Another relaxing area was the Cafe Al Bacchio. Delicious coffees etc with delightful waiters and waitresses. The same can be said for the Trellis restaurant. Excellent food and choice, the ultimate for us one night was scallops, followed by lobster tail and Baked Alaska for dessert! Victoria was a delightful sommelier too, and greeted us each evening like long lost friends. The standard of the shows in the theatre were amazing, west end quality - congratulations to the 5 singers, the dancers, acrobats and all the supporting team. There was plenty of opportunity to join in activities but we enjoyed relaxing in areas such as the Rendezvous lounge, again great music by Mr H and Take 5. Lovely venue for a pre-dinner cocktail! We had pre-booked excursions in Icy Straight Point, Juneau and Ketchikan and they all worked like clockwork - saw a brown coastal bear on our walk in the Spasski River valley, enjoyed the Alaska String Band up the Mount Robert's Tramway in Juneau. Went to Mendenhall Glacier, a good visitor centre there. Excellent walk through reserve at Herring Cove, saw black bear fishing for salmon, a river otter etc and Red was a brilliant guide. Dr Ann Burgess's talks were excellent and informative too, especially when we viewed Hubbard Glacier. Read Less
Sail Date September 2017
This was our first cruise to Alaska and second cruise with Celebrity. We departed from Vancouver. embarkation was very smooth, no line, because we got there after 3. Because we packed lightly and handled our own bags, disembarkation was a ... Read More
This was our first cruise to Alaska and second cruise with Celebrity. We departed from Vancouver. embarkation was very smooth, no line, because we got there after 3. Because we packed lightly and handled our own bags, disembarkation was a breeze too. As with our first Celebrity cruise, the dining and service were great. Our cabin was small but we got used to it. Our 25 year old daughter traveled with us so that limited space, too. The entertainment was pretty good with the Ballroom Dance Show being the best. The weather was unbelievably good. The captain was able to get quite close to the Hubbard Glacier which was quite spectacular. Blankets and hot chocolate were generously provided when the temperature dipped. Our daughter did the zipline at Icy Strait. Had a blast. We took the public bus to the Mendenhall glacier when in Juneau. It was $2 per person per way. It does leave you off 1.5 miles from the glacier so there is a walk involved. However, the walk is flat with beautiful scenery to enjoy. Walked around in Ketchican following the trail around town designated on the map you can get at the visitor center right off of the ship. The highlight was the salmon ladder. Read Less
Sail Date September 2017
Our cruise to Alaska was amazing starting with the crew, staff and scenery. Embarkation was so easy, we arrived at 10 and we were the first to board at 11 after proceeding through customs and immigration and the checkin. The ship is ... Read More
Our cruise to Alaska was amazing starting with the crew, staff and scenery. Embarkation was so easy, we arrived at 10 and we were the first to board at 11 after proceeding through customs and immigration and the checkin. The ship is comfortable with plenty of space to enjoy the scenery and quiet little nooks to read or just get away from other people. We were in Aqua Class and truly enjoyed the Blu restaurant with it's amazing food and awesome staff. They treated us so well that we just cannot go back to the MDR. The ports were interesting but we passed on the excursions and did our own thing. No regrets, we thoroughly enjoyed the ports and all they had to offer. We especially enjoyed lunch at Tracey's Crab Shack in Juneau and so did many others. We had a lovely balcony and ordered coffee for our room every morning so that we could wake up slowly and enjoy the scenery before heading for breakfast in Blu. The menu in Blu is small however you may order anything you like from the MDR menu and they will happily bring it to you. All in all it was a truly wonderful cruise. Read Less
Sail Date September 2017
Embarkation was speedy. We arrived around 11 am and boarded in about 15 minutes. Debarkation was also speedy. We opted for dragging our own bags, since we had an early flight out of Sea-Tac. We were through customs as the first bags ... Read More
Embarkation was speedy. We arrived around 11 am and boarded in about 15 minutes. Debarkation was also speedy. We opted for dragging our own bags, since we had an early flight out of Sea-Tac. We were through customs as the first bags were being unloaded. We were out of the terminal by 7:30, in the (previously reserved) airport shuttle by 8, and at the airport by around 8:45. The ship is identical to the Equinox, which we’ve been on before. All of the staff were very pleasant and seemed genuinely happy we were there. The food was good and we were quite impressed with the buffet at the Ocean View Café. The main selections for lunch and dinner varied each day. The biggest problem we had was with the sound volume of many venues. The entertainers in the central area were very loud and the sound echoed all the way up to the upper decks. Conversation was impossible in the Card Room and Library, for example. While we were waiting for our cabin on embarkation day, we were on the top deck where the grass is. The movie, Baywatch, (rated R, incidentally) was showing and the volume was so loud we were unable to hear any announcements. The comedian on the first night was just as punishingly loud. Cabin 9238. This cabin was very quiet, since there are cabins above and below. The room safe takes up a lot of space in the closet. (On the Equinox, the safe was moved to a spot above the mini-fridge.) There was lots of storage space for two, and we even had empty drawers in the bathroom. Internet speed was acceptable and emails downloaded well. We didn’t do any streaming, so we have no comments about that. Be aware that if you split the beds into two doubles, the closet will be less than a foot away from the bed, making for a tight fit. The third bed is totally hidden in the ceiling. Entertainment. All of the shows were good; some were just too loud. The best show was “Euphoria”, on the last full cruise day. This was a single show, shown in the afternoon. It was standing room only and outstanding visual and muscular performances. The lecturer, Brent Nixon, gave us at least four excellent presentations about wildlife. He’s very animated and will keep your attention. The presentations were also shown on the in-room TV. When the Skagway port stop was cancelled due to a mudslide, Celebrity quickly refunded all tours back to the original credit card, according to the estimated bill we received the last full cruise day. However, when we got home, we found out that was not the case. Celebrity called some of the refund “Non-Refundable”, so we lost that. And yes, we did check with Guest Services and they said the whole amount would be refunded. Ketchikan Crab Boat This tour was very interesting. It is identical to the ship’s excursion, but a bit cheaper. The boat has been modified for passengers and includes a snack bar, restrooms and excellent seating for everyone. The crew/tour guides were very informative. Icy Strait Hoonah. We were diverted here after Skagway had a mudslide that closed the pier earlier in the morning. It appears Icy Strait can only handle one ship, so Solstice used six of their lifeboats as tenders. There isn’t much in the town of Hoonah. The area around the dock has a lot to see: restaurants, gifts stores, etc. If you really want to eat the local seafood, be prepared to spend some serious money. King crab legs were selling for $28 a leg. There is a rarely used observation area at the front of Deck 12. Walk through the spa area into the gym. Keep walking. At the front, on either side, there is a door to access the outside. An interesting note about cellphone service in Alaskan waters: Our 2G Tracfone worked fine in Alaska, while the 3G Tracfone had “No Service” the entire time. Once we returned to Washington State, everything was fine. Read Less
Sail Date September 2017
An Alaskan cruise has been on my list for the past 5 years. I kept saying I want to go to Alaska but couldn't find a travel companion. Last November 2016, my sister in law called to tell me she booked on Celebrity Solstice to Alaska. ... Read More
An Alaskan cruise has been on my list for the past 5 years. I kept saying I want to go to Alaska but couldn't find a travel companion. Last November 2016, my sister in law called to tell me she booked on Celebrity Solstice to Alaska. I have heard for years Alaska is an old people's cruise, that is so far from the truth. This was my first time on Celebrity lines. The boat was fabulous. Easy to get around. Decorated nicely. Clean. The crew was very friendly and attentive. The first day at sea was a Meet and Mingle with Ann, from Cruise Critic, as our hostess. I thought Cruise Critic must really rate to have this many officers show up for a Meet and Mingle. However this was the rule as the cruise went on. The officers were always seen around the ship. At every port, the officers were a ground level when we left the ship and there when we returned. Our cabin steward, Reynoulda, would welcome us everyday with Welcome Home. How was you day on shore? Did you enjoy your day? Did you have something good to eat today? He always had something nice to say. He kept our cabin neat and tidy, not an easy job with two women sharing the cabin. Beds were always turned down at night with a candy on the pillow. The cabin was big enough with lots of hanging space and drawer space. My sister in law and I each had 2 suitcases and there was plenty of room for all our clothes and extras that we bought. The food in the main dining was very good. I am a Rose' wine drinker and it's very hard to find a good Rose' on board a ship. Not only did Celebrity have a really good one, it was on the dining menu. The first night out I order a glass and stayed with it throughout the entire cruise. We ate most of meals there but did a specialty dining at Tuscan Grill. The waiter was great. He kept us laughing throughout the meal. His suggestions were right on the spot. After seeing the different restaurants available, I think I would try a couple of others next time. Even the Ocean View Cafe had really good food. The staff there could not do enough for the diners. There is even a full bar in the buffet. We ate there on the last night when returning from Victoria. At 10 pm the food was fresh, hot and tasted delicious. Never a bad meal. We also had the crabs from the Master Grill on day. Very good. Seasoned perfectly. One night there was a Beatles tribute. It was a great show. The 4 chaps looked and sounded just like the Fab Four. The show lasted more than an hour and could have gone for 2 hours. The people were up on the feet dancing and singing. It was like 1964 all over again. We made a couple of the other shows. They were good but the Beatles were the best. We also went to the glass blowing classes. Those were very interesting. To see how much goes into one of the figures. Other activities included challenges between the Crew and the passengers. The table tennis was funny. There were 2 Chinese men who practiced everyday on the 14th floor. They won. The archery challenge was a rarity on a ship. Also on the 15th floor was the green area. There were bocce ball games almost every day. We also made a couple of the talks about Alaska. There was so much to do and so little time to do. In between I did do some shopping and also visited the casino. I won. Walked away for $ 41.50. The ports and excursions were good. I was afraid to book anything with too much activity as I have bad knees and legs. But after seeing what is involved with the excursions, I'll be more adventurous next time. I would love to do the glacier tour, up close and personal. Ketchikan was the lumberjack show and the totem park. After the tour I walked Creek Street. The town is small and easy to get back and forth to the ship. Juneau was whale watching. Because of the fires in the northwest, the area was foggy most of the day. We did see some whales and sea lions and eagles and seals. We did not go to Skagway because of a rock slide. Instead with went to Icy Strait Point, in Hoonah Ak. This was a quint little town. One road in and out. One bus which ran about every 15 minutes. The round trip bus fare was $ 5.00. Worth every penny to see how these Native Americans live. While there we took a cooking class where the cook make salmon dip, salmon cakes and halibut breakfast sausage. Then we grilled salmon and halibut that was delicious. On the island was a fire pit, with wish chips to make a wish and throw in the fire. My wish was to return one day. Victoria is a beautiful area but we arrived at 5:30pm and it got dark soon after. We did see lots of deer walking the streets, eating peoples gardens and seals. Also make a stop to get some Timmies. The service on the ship was incredible. Everyone from the cabin steward to the waiters to the hostesses to the officers could not do enough for us. On two different occasions, the chefs came out the kitchen to walk with guest. Never have I ever experienced that before on a cruise. Everyone you talked to always asked How are you?. Did you enjoy..... ? Can I help you? When I spoke with one of the chefs, I told him how wonderful everything was and he said to me" This is my home. This is my family. When you came to visit me, I made this your home and you my family. " I thought this man is a gem. But it happened a second time with a different person. That's when I realized what set Celebrity apart from some of the other cruise lines. They treat you like family. When planning my next cruise, I need to decide what is more important the destination or the cruise line. I would do this cruise again but only on Celebrity. Read Less
Sail Date September 2017
This was a special cruise for my husband's 60th birthday year. Solstice met all our expectations and more. We've sailed on Reflection and Silhouette in the past, and although some of the amenities are different we found the ... Read More
This was a special cruise for my husband's 60th birthday year. Solstice met all our expectations and more. We've sailed on Reflection and Silhouette in the past, and although some of the amenities are different we found the staff, service and food on Solstice to excel the younger ships in the fleet. The Alaska experience was out of this world. Despite not being able to visit Skagway due to a mudslide, every stopping point was simply amazing. We packed so much in that we felt we were on the ship for longer than 7 days - a bonus. Blessed by great weather for most of our ports of call, we had a dramatic sail away from Seattle with Mount Rainier looking on. Then a sea plane and bear watching experience at Ketchikan - exhilarating. Tracy Arm Fjord was skipped in favor of, some say, the more dramatic Endicott fjord and Dawes Glacier, due to weather conditions. It was a serene and majestic sail up the fjord. Juneau was wet, as we'd been told to expect. It rains plenty in Juneau! We went whale watching and the glacier, but nothing prepared us for the whales of Icey Strait Point. Captain took us here instead of Skagway due to the mud slide. A beautiful spot. Peaceful, stunning 360 degree views from the ship (we went ashore for an hour or so to explore the cannery etc.). A pod of whales swam around and about the ship, wow! The ship. From the captain (who we had the pleasure to meet) to our cabin attendant and everyone in between was friendly, welcoming, and simply a pleasure to be around. Food - we were surprised by the quality of the food in the main dining room (we did select dining so got to experience most restaurants) which was far superior than on previous Celebrity ships. A much higher standard. Tuscan Grille - as good as ever. Sushi on 5 - a great stop for a lazy lunch. Entertainment - we didn't participate much, there's so much else going on. But enjoyed most of what we saw, especially the Beatles tribute band - John, Paul, George and Ringo. One particular highlight that can't go unmentioned was Brent Nixon, the on-board natural historian who held daily shows on the wildlife of Alaska (and they were shows, that man has energy coming out of his ears). He also narrated throughout the trip up the fjord (via the PA system or your TV) adding to the experience. Finally, a huge thanks to Andrea the Hotel Director. We had the pleasure and honor of being invited to dine with Andrea and three other couples along with the Staff Captain at the Silk Harvest. Learned so much about the team and their passion for their work. A night to remember. Read Less
Sail Date September 2017
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